Document Controller - zahle Lebanon

???? We’re Hiring | Senior QC Officer <br> <br>Liban Lait S.A.L. is looking for a Senior QC Officer to join our Quality team and contribute to maintaining the highest standards of quality and food safety across our operations. <br> <br>Key Responsibilities <br>Monitor and verify quality standards across raw materials, production, and finished products. <br>Conduct and review laboratory and quality control testing. <br>Ensure compliance with GMP, HACCP, ISO 22000, and applicable food safety requirements. <br>Investigate quality deviations, non-conformities, and customer complaints and support corrective actions. <br>Monitor production processes and ensure compliance with established specifications and procedures. <br>Maintain accurate QC records, reports, and documentation. <br>Coordinate with Production, QA, R&D, and other departments to resolve quality issues. <br>Support internal audits, inspections, and continuous improvement initiatives. <br>Requirements <br>Bachelor’s degree in Food Science, Food Technology, Chemistry, Biology, Biochemistry, or a related field. <br>3+ years of experience in Quality Control within the food or dairy industry. <br>Strong knowledge of GMP, HACCP, ISO 22000, and food safety principles. <br>Hands-on experience with laboratory testing and quality control procedures. <br>Strong analytical, problem-solving, and communication skills. <br>Ability to work in a fast-paced manufacturing environment. <br>Good command of English. <br> <br>???? Location: Bekaa, Lebanon <br>???? Company: Liban Lait S.A.L. <br> <br>If you are passionate about quality, food safety, and continuous improvement, we would like to hear from you. <br>???? To apply: Please send your CV to hr@libanlait.com with the subject “Senior QC Officer.”

Main Purpose of the Job <br>The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. <br>The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. <br>Key Outputs <br>Strategic plan development and management in the Factory: <br>- Ensures the right cascading of priorities and measures from the Market to the factory. <br>- Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan <br>- Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. <br>- Drive effective factory governance (simple) <br>- Prioritize the improvement efforts based on loss analysis <br>- Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. <br>Improvement in overall competence, Leading to empowered and autonomous and engaged people: <br>- Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. <br>- Facilitates to translate the Market priorities and function priorities into the Factory OMP. <br>- Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. <br>- Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. <br>- Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). <br>- Supports the sustained competencies in Manufacturing Excellence for the factory <br>Improvement in Manufacturing Excellence results: <br>- Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. <br>- Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. <br>- Conducts specific projects to support results improvement around priorities established by the Factory. <br>- Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). <br>- Ensures effectiveness of NCE implementation (business results). <br>- Drives pragmatic application of methodologies and tools focusing on delivering results <br>- Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. <br>- Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing <br>Critical Experiences <br>-Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. <br>-Strong Practical experience in leading and coaching NCE in manufacturing competencies. <br>-Successfully led and developed cross-functional teams. <br>-Experience of program management

<p>Main Purpose of the Job The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. Key Outputs Strategic plan development and management in the Factory: - Ensures the right cascading of priorities and measures from the Market to the factory. - Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan - Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. - Drive effective factory governance (simple) - Prioritize the improvement efforts based on loss analysis - Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. Improvement in overall competence, Leading to empowered and autonomous and engaged people: - Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. - Facilitates to translate the Market priorities and function priorities into the Factory OMP. - Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. - Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. - Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). - Supports the sustained competencies in Manufacturing Excellence for the factory Improvement in Manufacturing Excellence results: - Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. - Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. - Conducts specific projects to support results improvement around priorities established by the Factory. - Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). - Ensures effectiveness of NCE implementation (business results). - Drives pragmatic application of methodologies and tools focusing on delivering results - Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. - Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing</p><p><strong>Desired Candidate Profile</strong></p><p>Critical Experiences -Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. -Strong Practical experience in leading and coaching NCE in manufacturing competencies. -Successfully led and developed cross-functional teams. -Experience of program management.</p>

We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys. <br> <br>The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments. <br> <br>This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule. <br> <br>Key Responsibilities: <br> <br>* Manage assigned student applications from initial document collection through application submission, admission and enrolment. <br>* Create and maintain clear timelines, priorities and action plans for assigned applications. <br>* Explain application requirements, required documents, deadlines and next steps clearly to applicants. <br>* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission. <br>* Track application progress, important deadlines, pending requirements and outstanding actions. <br>* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone. <br>* Provide regular updates regarding application status and any actions required from the applicant. <br>* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required. <br>* Coordinate university interviews, entrance examinations and other application-related requirements. <br>* Support applicants with visa documentation and enrolment procedures when required. <br>* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions. <br>* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays. <br>* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary. <br>* Take ownership of assigned cases and ensure they progress accurately and within the required timelines. <br>* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process. <br>* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience. <br> <br>Requirements: <br> <br>* Bachelor’s degree in Business Administration, Communication, Management or a related field. <br>* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role. <br>* Fluency in written and spoken English and Arabic. <br>* Strong communication and interpersonal skills. <br>* Excellent organisational, planning and time-management skills. <br>* Strong attention to detail and the ability to work accurately. <br>* Ability to manage multiple application cases, priorities and deadlines simultaneously. <br>* Strong follow-up skills and the ability to take ownership of assigned responsibilities. <br>* Good problem-solving skills and the ability to identify potential issues before they cause delays. <br>* Confidence communicating through telephone, email and WhatsApp. <br>* Good computer skills and confidence using CRM systems and digital collaboration tools. <br>* Ability to maintain accurate records and follow internal processes consistently. <br>* A professional, proactive, solution-focused and service-oriented attitude. <br>* Previous experience in university admissions, visa processing or application support would be an advantage. <br>* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office. <br> <br>Working Schedule: <br> <br>Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break. <br> <br>Saturday: 9:00 am to 1:30 pm, including a 30-minute break

IT Specialist** <br> <br>**Location:** Chtoura, Bekaa, Lebanon <br>**Working arrangement:** Full-time, office-based initially, with the possibility of remote work after six months by agreement with management. <br> <br>**About the role** <br> <br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad. <br> <br>We are looking for an IT Specialist with strong PHP programming skills to develop, maintain and improve our websites and internal tools. You will troubleshoot technical issues, support integrations and work with colleagues to turn operational requirements into reliable technical solutions. <br> <br>**Key responsibilities** <br> <br>- Develop, maintain and improve PHP applications and website functionality. <br>- Investigate and resolve bugs, errors and performance issues. <br>- Build and maintain integrations between websites, CRM systems and other business tools. <br>- Work with databases to support application functionality and data accuracy. <br>- Develop automations that reduce repetitive manual work. <br>- Gather requirements from colleagues and recommend practical technical solutions. <br>- Test changes before release and document updates. <br>- Follow secure development practices and protect confidential company and student information. <br>- Coordinate with IT and other departments to prioritise requests and resolve issues. <br>- Maintain clear technical documentation and progress updates. <br> <br>**Requirements** <br> <br>- Practical experience developing and maintaining PHP applications. <br>- Good knowledge of MySQL or a comparable relational database. <br>- Working knowledge of HTML, CSS and JavaScript. <br>- Experience working with APIs and system integrations. <br>- Ability to troubleshoot technical problems and explain solutions clearly. <br>- Familiarity with version control tools such as Git. <br>- An understanding of secure coding, access controls and data protection. <br>- Good spoken and written English. <br>- Strong organisational skills, attention to detail and accountability. <br>- Ability to work independently and collaborate with non-technical colleagues. <br>- Availability to work initially from our Chtoura office. <br> <br>Experience with WordPress development, CRM integrations or workflow automation would be an advantage. <br> <br>**What we offer** <br> <br>- A varied role supporting websites, business systems and internal tools. <br>- The opportunity to develop practical solutions used across the company. <br>- Collaboration with an international team. <br>- Training on our services and internal systems. <br>- The possibility of remote work after six months, by agreement with management. <br> <br>**How to apply** <br> <br>Submit your CV in English through HireLebanese, together with a brief summary of relevant PHP projects, your contribution and the technologies used

<p>Coordinate and execute marketing activations within schools and educational programs</p><p>Organize and distribute product samples and promotional materials in hospitals, clinics, and community locations</p><p>Conduct door-to-door product sampling campaigns according to approved marketing plans</p><p>Perform market research and consumer surveys across various channels, including hospitals, clinics, supermarkets, and residential area</p><p>Facilitate product testing initiatives, collect customer feedback, and report findings to the marketing team for analysis</p><p>Gather and document customer feedback and complaints from the field, ensuring timely communication to the relevant teams</p><p>Support brand promotion activities at exhibitions, festivals, events, beaches, and other public venues</p><p>Coordinate the delivery of prizes and giveaways for online contests, promotional campaigns, and special events</p><p>Maintain and update market data, including area coverage statistics, schools, pharmacies, supermarkets, and other relevant outlets</p><p>Conduct mystery shopping activities to monitor promotional execution and ensure compliance with merchandising and sales standards</p><p>Assist with additional marketing and field activation projects as required</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Business Administration, Management, or a related field</p><p>Previous experience in marketing, sales, field marketing, or customer engagement is a plus</p><p>Must be a resident of the Bekaa Lebanon region</p><p>Car is a must</p>

<p><strong>Location:</strong> Chtoura, Bekaa, Lebanon <br><strong>Working arrangement:</strong> Full-time, office-based initially, with the possibility of remote work after six months by agreement with management. </p><p>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad. </p><p>We are looking for an IT Specialist with strong PHP programming skills to develop, maintain and improve our websites and internal tools. You will troubleshoot technical issues, support integrations and work with colleagues to turn operational requirements into reliable technical solutions. </p><h4>Key responsibilities</h4><ul><li>Develop, maintain and improve PHP applications and website functionality. </li><li>Investigate and resolve bugs, errors and performance issues. </li><li>Build and maintain integrations between websites, CRM systems and other business tools. </li><li>Work with databases to support application functionality and data accuracy. </li><li>Develop automations that reduce repetitive manual work. </li><li>Gather requirements from colleagues and recommend practical technical solutions. </li><li>Test changes before release and document updates. </li><li>Follow secure development practices and protect confidential company and student information. </li><li>Coordinate with IT and other departments to prioritise requests and resolve issues. </li><li>Maintain clear technical documentation and progress updates. </li></ul><h4>Requirements</h4><ul><li>Practical experience developing and maintaining PHP applications. </li><li>Good knowledge of MySQL or a comparable relational database. </li><li>Working knowledge of HTML, CSS and JavaScript. </li><li>Experience working with APIs and system integrations. </li><li>Ability to troubleshoot technical problems and explain solutions clearly. </li><li>Familiarity with version control tools such as Git. </li><li>An understanding of secure coding, access controls and data protection. </li><li>Good spoken and written English. </li><li>Strong organisational skills, attention to detail and accountability. </li><li>Ability to work independently and collaborate with non-technical colleagues. </li><li>Availability to work initially from our Chtoura office. </li></ul><p>Experience with WordPress development, CRM integrations or workflow automation would be an advantage. </p><h4>What we offer</h4><ul><li>A varied role supporting websites, business systems and internal tools. </li><li>The opportunity to develop practical solutions used across the company. </li><li>Collaboration with an international team. </li><li>Training on our services and internal systems. </li><li>The possibility of remote work after six months, by agreement with management. </li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Requirements</h4><ul><li>Practical experience developing and maintaining PHP applications. </li><li>Good knowledge of MySQL or a comparable relational database. </li><li>Working knowledge of HTML, CSS and JavaScript. </li><li>Experience working with APIs and system integrations. </li><li>Ability to troubleshoot technical problems and explain solutions clearly. </li><li>Familiarity with version control tools such as Git. </li><li>An understanding of secure coding, access controls and data protection. </li><li>Good spoken and written English. </li><li>Strong organisational skills, attention to detail and accountability. </li><li>Ability to work independently and collaborate with non-technical colleagues. </li><li>Availability to work initially from our Chtoura office. </li></ul><p>Experience with WordPress development, CRM integrations or workflow automation would be an advantage. </p>

Liban Lait is looking for an experienced Senior QC Officer to join our Quality team and ensure the highest standards of product quality and food safety across our dairy production operations. <br> <br> Key Responsibilities: <br> <br>Monitor and verify quality throughout production, including UHT and filling operations <br>Conduct and supervise raw material, in-process, and finished product testing <br>Monitor CCPs, HACCP, GMP, and ISO 22000 requirements <br>Investigate quality deviations and support RCA & CAPA <br>Review QC records and laboratory results <br>Coordinate closely with Production, QA, Maintenance, and R&D <br>Supervise and support QC/Laboratory technicians <br> <br> Requirements: <br> <br>Bachelor's degree in Food Science, Food Technology, Microbiology, Chemistry, or related field <br>3–5 years of QC experience, preferably in dairy/FMCG <br>Strong knowledge of HACCP, GMP & ISO 22000 <br>Experience in UHT/dairy processing is highly preferred <br>Strong analytical, problem-solving, and communication skills <br> <br> Send your CV to hr@libanlait.com

Liban Lait is looking for a motivated Junior Veterinarian to join our team at our dairy farm in the Bekaa. <br>Key Responsibilities: <br>1.Conduct daily health checks and monitor the condition of the dairy herd. <br>2.Assist in diagnosing and treating sick or injured cows. <br>3.Perform vaccinations, administer treatments, and follow preventive health programmes. <br>3.Monitor reproductive health, pregnancy, calving, and newborn calf care. <br>4.Maintain accurate medical records and treatment logs. <br>5.Monitor animal welfare, hygiene, and disease prevention practices. <br>6.Coordinate with the farm team to ensure proper animal care. <br>Requirements: <br>1.Degree in Veterinary Medicine. <br>2.Fresh graduates are welcome to apply. <br>3.Interest in dairy cattle and livestock management. <br>4.Strong sense of responsibility and teamwork. <br>Location: Bekaa, Lebanon <br>Send your CV to hr@libanlait.com with Junior Veterinarian as the email subject

Job Purpose: <br>The accountant plays an essential role in supporting Cocoriki’s daily operations. This position is responsible for maintaining clear and accurate financial records, overseeing all transactions, and preparing timely reports. The accountant helps ensure compliance with Lebanon’s financial regulations while providing management with the insights needed to guide business decisions and keep the company on a healthy financial track. <br> <br>Key Responsibilities: <br>• Accurately record daily financial transactions in a timely manner. <br>• Manage and update accounts payable and accounts receivable. <br>• Reconcile petty cash, and general daily accounts. <br>• Prepare monthly, quarterly, and annual financial reports. <br>• Support budgeting, forecasting, and overall financial planning activities. <br>• Ensure full compliance with Lebanese accounting standards, tax laws, and internal company policies. <br>• Work closely with other departments to gather financial data and support operational decision-making. <br>• Monitor and manage inventory in coordination with your manager. <br>• Monitor financial entries and coordinate with procurement and operations teams. <br>• Prepare invoices, handle billing, and follow up on margins. <br>• Assist with audits and provide all required financial documentation or data. <br>• Create and update purchased items within the accounting system. <br>•Oversee and record all safe-in and safe-out cash transactions accurately

**Senior Project Manager – University Admissions** <br> <br>**Working arrangement:** Full-time, office-based <br> <br>**About the role** <br> <br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad. <br> <br>We are looking for an experienced Project Manager to coordinate university applications and admissions cases. You will oversee each stage of the application process, manage deadlines, resolve complex issues and help colleagues deliver accurate, timely support to students. <br> <br>This role requires strong project coordination skills, attention to detail and confidence managing multiple cases and stakeholders. <br> <br>**Key responsibilities** <br> <br>- Manage a portfolio of student applications from initial handover through to admission and enrolment. <br>- Create and maintain clear application plans, deadlines and next steps. <br>- Review university entry requirements and ensure application information is accurate and current. <br>- Check application documents for completeness and coordinate any required corrections, translations or legalisation. <br>- Communicate with students and parents about requirements, progress and outstanding actions. <br>- Liaise with universities and relevant external parties to follow up on applications and resolve issues. <br>- Coordinate with Sales and other departments to ensure smooth case handovers. <br>- Monitor progress, identify risks and address delays before deadlines are affected. <br>- Handle complex cases and escalate matters requiring management decisions. <br>- Guide junior colleagues, review work and share practical knowledge. <br>- Maintain accurate CRM records, trackers and case documentation. <br>- Prepare progress reports and recommend improvements to admissions procedures. <br>- Protect confidential student and company information. <br> <br>**Requirements** <br> <br>- Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications. <br>- Demonstrated experience coordinating projects, deadlines and multiple stakeholders. <br>- Excellent spoken and written English. <br>- Strong organisational skills and close attention to detail. <br>- Ability to interpret requirements and check documentation accurately. <br>- Confidence communicating with students, parents, universities and colleagues. <br>- Experience resolving complex cases and managing competing priorities. <br>- Ability to guide colleagues and follow through on agreed actions. <br>- Confidence using CRM systems, spreadsheets and digital task management tools. <br>- A proactive approach, sound judgement and accountability. <br>- Availability to work full-time from our office. <br> <br>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage. <br> <br>**What we offer** <br> <br>- A senior role coordinating international university applications. <br>- Collaboration with an international team. <br>- Training on our partner universities, services and internal systems. <br>- The opportunity to support colleagues and improve admissions processes. <br> <br>**How to apply** <br> <br>Submit your CV in English, together with a short introduction outlining your admissions or project management experience. Include an example of how you have managed complex cases, competing deadlines or coordination across several stakeholders

Job Summary <br> <br>The Quality officer is the guardian of safety system and the challenger of all functions to drive Nestle quality management system in the pursuit of ensuring preference and consistency to delight consumers and customers , by engaging everybody’s commitment in the factory to build the Nestlé Quality Culture. <br> <br>Main Responsibilities: <br> <br>* Decrease consumer complaints related to factory origin <br>*Maintain competences and quality awareness, and commitment to zero defect in the factory <br>*Communicate, implement, and enforce Nestlé Quality Management System requirements at factory (NQMS, FSSC) <br>*Assist other departments in the Factory and provides them with services necessary to ensure quality in their fields <br>*Ensure the efficiency of WT process and provide awareness for production department to ensure the implementation of HACCP and QMS <br>*Ensure that a quality system is in place and followed, is efficient and obtains expected results for the Nestlé production facilities, contractors, suppliers, and warehouses <br>*Monitor quality performance in the Daily / operating Review for opportunities to improve in the quest for zero defects. Lead people in other department to achieve the request level of quality behavior based on standards (NGMP, NGLP. GMP) <br>*Ensure the implementation of GLP requirements, at laboratories (chemical, physical, microbiological), follow the instruction of NGLP and other standards when performing the daily tests <br>*Ensure the implementation of local and zone quality procedures, especially standards related to Hygiene management, DD&D, LHP, Sensory, QMS, HACCP …etc. <br> <br> <br> <br>Prerequisites: <br> <br>* University graduate (Bac +3) or equivalent (preferred microbiology, chemistry <br> or food science-related studies) <br>* 2 and plus years relevant experience <br>*Computer skills (excel, words, PP...) <br>*Perform tests inside a lab (chemical, physical, or micro) <br>*Basic knowledge of Good laboratory practices <br>*Perform calibration of equipment <br> <br> <br>Interested candidates to send their Cv to hr@lb.nestle-waters.com

Company Description <br> <br>ProPack, founded in Lebanon in 2015, specializes in providing top-tier label printing solutions in the Middle East. With over 22 years of experience in the packaging and printing industry, ProPack offers advanced technologies and high-quality materials to carve out its niche in the MENA Region and GCC countries. The company ensures precision and quality in label printing by using imported materials from Europe or America and implementing strict quality control measures. <br> <br> <br> <br>Role Description <br> <br>We are looking for a skilled and motivated IT Support to join our team at ProPack. This full-time, on-site role is based in Lebanon. <br> <br>The ideal candidate will be responsible for monitoring and maintaining the company computer systems, installing and configuring hardware and software and solving technical problems. <br> <br> <br> <br>Working Conditions <br> <br>Schedule: Monday to Friday : 9 hours per day including half hour break, Saturday from 8 am to 1 pm <br> <br>Flexible to work during public holidays and weekends. <br> <br> <br> <br>Qualifications <br> <br>Education: <br> · Bachelor degree in Computer Science, Engineering or another relevant field <br> <br>Experience: <br> <br>· ERP system experience <br>· Microsoft 365 experience <br>· 1-2 years in similar position <br> <br> <br>Skills <br> <br>· A technical, logical thought process <br> <br>· Problem-solving skills <br> <br>· An ability to stick to strict deadlines <br> <br>· An ability to prioritize and delegate <br> <br>· A keen eye for detail <br> <br>· ERP System experience <br> <br>· Microsoft 365 experience <br> <br>· Teamwork <br> <br>· Knowledge of ISO 22000 <br> <br> <br> <br> <br> <br>Responsibilities and Obligations <br> <br>Installing and configuring computer hardware, software, systems, networks, printers and scanners <br>Monitoring and maintaining computer systems and networks <br>Responding in a timely manner to service issues and requests <br>Providing technical support across the company (this may be in person or over the phone) <br>Setting up accounts for new users <br>Repairing and replacing equipment as necessary <br>Testing new technology <br>Possibly training more junior staff members <br>Help IT manager in certain tasks <br>Respond in a friendly way to all department who are in need of IT services <br>Respect Confidentiality of info in each device and department <br> <br>Industry <br>Printing Services <br>Employment Type

For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle. <br> <br>The Opportunity <br> <br>Seeking an experienced Quality & Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations. <br> <br>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles. <br> <br>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle. <br> <br>Key Responsibilities: <br> <br>1. Quality & Food Safety Leadership <br>Develop, implement and continuously improve KMR's Quality and Food Safety Management System. <br>Establish quality standards, procedures, specifications and control measures across manufacturing operations. <br>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards. <br>Maintain a strong preventive food safety culture across the organization. <br>Provide senior management with regular reporting on quality performance, risks and improvement priorities. <br> <br>2. HACCP & Food Safety Systems <br>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems. <br>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls. <br>Monitor Critical Control Points and verify that controls are consistently effective. <br>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented. <br>Maintain food safety documentation, records and traceability systems. <br> <br>3. Incoming Materials & Supplier Quality <br>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products. <br>Work closely with Procurement and suppliers to ensure compliance with agreed specifications. <br>Conduct supplier quality assessments and performance reviews. <br>Lead investigations into raw-material-related quality issues and implement corrective actions. <br>Support supplier qualification and approval processes. <br> <br>4. Production Quality Control <br>Establish effective quality control procedures throughout the production process. <br>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions. <br>Ensure quality checks are properly documented and deviations are immediately addressed. <br>Partner with Production to identify root causes of quality issues and prevent recurrence. <br>Drive reduction of product defects, waste, rework and customer complaints. <br> <br>5. Finished Product & Laboratory Management <br>Establish testing requirements for raw materials, in-process products and finished goods. <br>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories. <br>Review laboratory results and ensure timely action on non-conformities. <br>Monitor product shelf-life and stability requirements. <br>Maintain accurate technical specifications and product quality records. <br> <br>6. Regulatory & Compliance <br>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements. <br>Monitor changes in food regulations and assess their impact on KMR products and processes. <br>Maintain all required quality and regulatory documentation. <br>Act as the key quality contact during regulatory inspections and external audits. <br>Ensure corrective actions resulting from inspections or audits are implemented effectively. <br> <br>7. Customer Quality & Complaints Management <br>Own the investigation and resolution of customer quality complaints. <br>Establish a structured complaint analysis and corrective action process. <br>Identify recurring trends and implement preventive measures. <br>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners. <br>Monitor customer quality indicators and identify opportunities for improvement. <br> <br>8. Audits & Continuous Improvement <br>Plan and lead internal quality and food safety audits. <br>Coordinate external, customer and certification audits. <br>Track non-conformities, corrective actions and preventive actions through to closure. <br>Establish quality KPIs and continuously monitor performance. <br>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency. <br> <br>9. Cross-Functional Leadership <br>Partner closely with Production, R&D, Procurement, Supply Chain, Warehouse and Commercial teams. <br>Ensure quality considerations are integrated into new product development and product changes. <br>Participate in product trials and validation processes

• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

1. JOB PURPOSE <br> <br>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. <br> <br>The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. <br> <br>The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions. <br> <br>2. KEY RESPONSIBILITIES <br> <br>A. Receiving & Inbound Operations <br>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation. <br>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition. <br>Verify product codes, batches, quantities and expiry dates before accepting stock. <br>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager. <br>Ensure received products are properly recorded and stored without unnecessary delay. <br>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments. <br> <br>B. Stock Management & Inventory Control <br>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly. <br>Organize stock according to product category, SKU, batch, expiry date and storage requirements. <br>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable. <br>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock. <br>Conduct regular stock counts and participate in periodic and annual physical inventory activities. <br>Investigate and report stock discrepancies and assist in reconciliation. <br>Ensure that every product movement is properly documented and traceable. <br> <br>C. Storage & Warehouse Organization <br>Ensure products are stored safely, systematically and in their designated locations. <br>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products. <br>Ensure proper segregation of products where required. <br>Maintain clear identification and labeling of products, racks, pallets and storage areas. <br>Maximize warehouse space while maintaining safe access and efficient product movement. <br>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction. <br> <br>D. Order Preparation & Dispatch <br>Prepare customer orders accurately according to approved picking lists and delivery documents. <br>Pick, check, pack and stage products for dispatch. <br>Verify quantities, SKUs, batches and expiry dates prior to dispatch. <br>Ensure products are handled appropriately to prevent damage, contamination or deterioration. <br>Coordinate with drivers and the distribution team to ensure timely and accurate loading. <br>Ensure all dispatched quantities are properly documented. <br> <br>E. Food Safety & Quality <br>Strictly follow company food safety, hygiene and warehouse sanitation procedures. <br>Maintain the required storage conditions for food products. <br>Immediately report damaged, contaminated, expired or potentially compromised products. <br>Ensure food products are protected from contamination, pests, moisture and improper handling. <br>Follow applicable company procedures for quarantined, rejected, returned or damaged products. <br>Support internal inspections, quality checks and food safety audits. <br> <br>F. Warehouse Documentation <br>Maintain accurate records of receipts, transfers, issues, returns and dispatches. <br>Ensure warehouse documentation is complete, accurate and properly filed. <br>Update inventory systems or warehouse records as required. <br>Prepare stock movement and discrepancy reports when requested. <br>Maintain proper batch and expiry-date traceability. <br> <br>G. Returns & Damaged Goods <br>Receive and inspect returned products according to established procedures. <br>Separate returned, damaged, expired or quarantined products from saleable stock. <br>Record all returns and discrepancies accurately. <br>Notify the relevant department regarding required action on returned or damaged goods. <br> <br>H. Health, Safety & Security <br>Comply with all company health, safety and security procedures. <br>Use warehouse equipment and handling tools responsibly and safely. <br>Report unsafe conditions, accidents, incidents or equipment defects immediately. <br>Maintain warehouse security and prevent unauthorized access to stock. <br>Ensure proper housekeeping standards are maintained at all times