Embedded Systems Engineer Jobs in Lebanon
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<p>Your profile</p><p>Diploma and Experiences : </p><p><br></p><p>Diploma : BA in relevant field as minimum</p><p><br></p><p>Experiment in the Humanitarian sector : 3/4 years</p><p><br></p><p>Experiment on similar positions : more than 5 years</p><p><br></p><p>Skills : </p><p><br></p><p>Technical skills</p><p><br></p><p>HOMERE and SI payroll system</p><p>Knowledge of FINSCAN</p><p>Knowlegde of SI processes and procedures</p><p>Experience in managing recruitment processes</p><p>Desirable experience in salary grid revision, function and job descriptions revisions and restructuring</p><p>Transversal skills</p><p><br></p><p>Ability to work with minimal supervison</p><p>Ability to organize and prioritize workload independently</p><p>Ability to train and coach others in the department and on the field</p><p>Willigness to do regular field visits to different bases</p><p><br></p><p>Language:</p><p><br></p><p>English</p><p>Arabic (desirable)</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Responsibilities: 1) Receive, inspect, store, issue, and transfer materials in line with warehouse procedures. 2) Accurately maintain stock records and documentation. 3) Conduct physical stock counts and reconcile discrepancies between physical quantities and system records. 4) Process purchase orders, delivery notes, material requests, and stock transfer documents.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: 1) 2 3 years of previous experience as a Stock Keeper, Storekeeper, Warehouse Clerk, or similar position; experience in a manufacturing environment is preferred. 2) Good knowledge of inventory control and warehouse procedures. 3) Good knowledge of Microsoft Excel and basic computer skills; experience with ERP or inventory-management software is an advantage.</p>
<p><b>▪️ Key Responsibilities | Main Tasks</b></p><p><br></p><p>: - Diagnosing and repairing iPhone motherboard faults, such as charging, screen, network, restart, and water damage issues.</p><p>- Performing micro-soldering and component-level repairs using a microscope and hot air gun.</p><p>- Reading electronic schematics and troubleshooting faults using ZXW or WuXinJi and testing equipment.</p><p>- Recording maintenance operations and repair results in the workshop system.</p><p><br></p><p><b>▪️ Requirements | Requirements</b></p><p><br></p><p>: - Proven experience in repairing iPhone motherboards, especially iPhone X and above.</p><p>- Proficiency in microsoldering and working under a microscope.</p><p>- Ability to read schematics, trace voltage lines, and identify the source of faults.</p><p>- Knowledge of ZXW or WuXinJi is a plus.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Receive payments via cash, check, credit, or debit cards. Compute and record transaction totals accurately. Identify prices of goods and services and ensure proper billing. Issue receipts and provide the correct change to customers. Balance the cash drawer daily and report any discrepancies to the Direct Manager. Ensure all received money is genuine and non-forged. Sort, count, and wrap currency and coins for secure handling. Upload transaction information to the POS system. Process merchandise returns and exchanges accurately. Answer customer inquiries and provide information on payment procedures and policies. Deliver excellent customer service by addressing questions and resolving concerns promptly. Maintain a clean, organized, and orderly checkout area.</p>
<p>Responsibilities: 1-Research potential vendors 2-Compare and evaluate offers from suppliers 3-Enter purchase order details (e.g. vendors, quantities, and prices) into internal databases 4-Create new item cards and maintain accurate item information in the system 5-Maintain up-to-date records of purchased products, delivery information, and invoices</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: 1- 0 1 years of experience in purchasing, procurement, supply chain, or a related field. 2-Bachelor s degree in Logistics, Business Administration, Supply Chain Management, or a related field. 3-Basic knowledge of purchasing and procurement processes. 4-Good proficiency in Microsoft Excel and MS Office. 5-Good communication, organizational, and analytical skills.</p>
<p>University graduate with a degree in Logistics Management, Business Management or any related field. A minimum of 2 to 3 years relevant experience, preferably in an international operating environment Sound understanding of Logistics systems and procedures Well-developed professional Logistics knowledge and expertise in own area Thorough knowledge of relevant local transportation laws and regulations Fluent in English and Arabic. French is a plus Good understanding of fast moving goods business environment Good communication skills written and verbal Ability to work both independently and as part of a team Report writing skills Organized and systematic even under pressure Ability to maintain strict confidentiality of departmental issues and documentation</p>
<p>Responsibilities: 1-Research potential vendors 2-Compare and evaluate offers from suppliers 3-Enter purchase order details (e.g. vendors, quantities, and prices) into internal databases 4-Create new item cards and maintain accurate item information in the system 5-Maintain up-to-date records of purchased products, delivery information, and invoices 6-Prepare reports on purchases, including cost analyses</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: 1- 2 4 years of proven experience as a Purchasing Officer 2-Hands-on experience with purchasing software (e.g. Navision) 3-Solid analytical skills, with the ability to create financial reports and conduct cost analyses 4-Bachelor s degree in Logistics, Business Administration, or a relevant field</p>
<p>Manage procurement activities and coordinate with local and international suppliers. Negotiate prices, terms, and delivery schedules. Monitor stock levels and ensure timely replenishment. Coordinate with warehouse and logistics teams to ensure smooth deliveries. Follow up on purchase orders, shipments, and supplier performance. Maintain accurate procurement and inventory records. Identify opportunities to improve costs and supply chain efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>3+ years of experience in procurement, purchasing, logistics, or a related field. Strong negotiation, communication, and organizational skills. Good knowledge of Microsoft Excel and ERP/procurement systems. Strong problem-solving and follow-up skills. Fluency in Arabic and English. Experience in FMCG, distribution, packaging, or similar industries is a plus.</p>
<p>Supervise and train production.</p><p>Create and manage production schedules, set targets, and coordinate with all departments.</p><p>Monitor processes to ensure they meet efficiency and quality standards.</p><p>Troubleshoot issues that arise during production to ensure a smooth workflow.</p><p>Manage inventory levels and coordinate material requirements.</p><p>Monitor the condition of production equipment and coordinate repairs.</p><p>Participate in the implementation and the continual improvement of the quality management system.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul>
<ul style="font-size: 11px;"><li style="font-size: 11px;">Customer-focused and service-oriented</li><li style="font-size: 11px;">Strong communication and interpersonal skills</li><li style="font-size: 11px;">Excellent organizational and time-management skills</li><li style="font-size: 11px;">Strong problem-solving and adaptability</li><li style="font-size: 11px;">High attention to detail and accuracy</li><li style="font-size: 11px;">Teamwork and collaboration</li><li style="font-size: 11px;">Results-oriented mindset</li><li style="font-size: 11px;">0 2 years of experience in customer service, call center, or administrative support</li><li style="font-size: 11px;">Experience in handling client accounts, invoicing, and scheduling is preferred</li><li style="font-size: 11px;">Fluency in Arabic and English; French is a plus</li><li style="font-size: 11px;">Excellent communication, listening, and interpersonal skills</li><li style="font-size: 11px;">Proficiency in Microsoft Office</li><li style="font-size: 11px;">Experience with CRM/ticketing systems is a plus</li><li style="font-size: 11px;">Strong organizational and multitasking abilities</li><li style="font-size: 11px;">Problem-solving and conflict-resolution skills</li><li style="font-size: 11px;">Customer-focused with strong attention to detail</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Responsibilities:</p><ul><li>Supervise and train production.</li><li>Create and manage production schedules, set targets, and coordinate with all departments.</li><li>Monitor processes to ensure they meet efficiency and quality standards.</li><li>Troubleshoot issues that arise during production to ensure a smooth workflow.</li><li>Manage inventory levels and coordinate material requirements.</li><li>Monitor the condition of production equipment and coordinate repairs.</li><li>Participate in the implementation and the continual improvement of the quality management system.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Experience and Skills:</p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul>
<p><b>Responsibilities:</b></p><ul><li>Supervise and train production.</li><li>Create and manage production schedules, set targets, and coordinate with all departments.</li><li>Monitor processes to ensure they meet efficiency and quality standards.</li><li>Troubleshoot issues that arise during production to ensure a smooth workflow.</li><li>Manage inventory levels and coordinate material requirements.</li><li>Monitor the condition of production equipment and coordinate repairs.</li><li>Participate in the implementation and the continual improvement of the quality management system.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Experience and Skills:</p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li> Advanced computer skills</li></ul>
Aspire Software is looking for a Technical Support II to join our team in Lebanon.</p>
<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the role</h4>
<p>The Technical Support (Tier 2) is the person who figures out what is actually happening inside our applications when standard support processes are no longer enough. You take ownership of technical issues Tier 1 cannot resolve, investigate them through logs, data, configuration, and HTTP traffic, and determine whether the cause is a software defect, configuration problem, data issue, infrastructure fault, integration failure, or end-user issue.</p>
<p>You sit between Tier 1 Support and our Engineering, QA, DevOps, Technical Operations, and Product teams. Tier 1 brings you the problem; you bring Engineering a diagnosis: reproducible steps, evidence, a likely root cause, and a clear statement of customer impact. You are also an early warning system, recognizing when one ticket is the first sign of an incident affecting many customers, and raising it before it spreads.</p>
<p>What "good" looks like in this role: issues diagnosed to a likely cause with evidence attached; escalations Engineering can act on without re-investigating; incidents spotted early and their impact stated plainly; recurring problems turned into fixes, knowledge articles, or monitoring rather than repeat tickets.</p>
<h4>Key accountabilities & responsibilities</h4>
<strong>Technical investigation & diagnosis</strong><br>
<li>Take ownership of issues escalated from Tier 1, gathering the right information from Tier 1, internal stakeholders, and clients to investigate efficiently.</li>
<li>Investigate application behaviour using server and application logs, SQL queries, browser developer tools, HTTP traffic, and configuration review.</li>
<li>Reproduce reported problems in test or staging environments, isolating the conditions (role, browser, data, configuration, timing) that trigger them.</li>
<li>Determine the likely cause (software defect, configuration, content/data, infrastructure, integration, or end-user) and document the evidence that supports it.</li>
<li>Troubleshoot integrations, APIs, data imports/exports, and scheduled jobs that connect our platform to client and third-party systems.</li>
<li>Identify and implement workarounds or temporary fixes that reduce the impact and severity of an issue for affected customers until the underlying cause can be resolved and clearly communicate the work and any limitations.</li>
<li>Maintain SLA commitments by managing the Tier 2 queue by priority and severity while quickly resolving known issues and routine requests as quick wins to keep the backlog moving.</li>
<strong>Incident management</strong><br>
<li>Prioritize incidents and service requests by severity, customer impact, and SLA; keep clients and stakeholders informed through resolution.</li>
<li>Recognize patterns that suggest a broader incident (e.g., the same error across several clients) and raise them promptly through the major-incident process.</li>
<li>Assess and communicate customer impact: who is affected, how severely, since when, and whether a workaround exists.</li>
<li>Escalate to Engineering, DevOps, or Technical Operations with reproduction steps, evidence, and impact, and stay engaged until the issue is resolved.</li>
<li>Verify fixes and workarounds before closing, record investigation steps and outcomes in the tracking system, and contribute to post-incident reviews. Occasional after-hours work is required during significant incidents.</li>
<strong>Cross-functional collaboration</strong><br>
<li>Act as the technical escalation point and mentor for Tier 1, coaching troubleshooting techniques and better information gathering.</li>
<li>Work with Software Engineering and QA to clarify defects, validate fixes, and share production context that improves test coverage.</li>
<li>Partner with DevOps and Technical Operations on infrastructure, deployment, and environment-related issues.</li>
<li>Provide technical expertise to Product Management, Project Management, and implementation teams on configuration, client implementations, integrations, and required changes.</li>
<strong>Continuous improvement</strong><br>
<li>Analyze support trends to identify recurring issues and their underlying causes and contribute to problem management.</li>
<li>Create and maintain knowledge-base articles, runbooks, and troubleshooting guides for Tier 1 and Tier 2.</li>
<li>Recommend changes that reduce support volume: product improvements, configuration defaults, documentation, monitoring and alerting, and automation of repetitive diagnostics.</li>
<li>Stay current with product releases, architecture changes, and operational procedures, and follow established security, change-management, and support processes.</li>
<h4>Technical responsibilities</h4>
<p>This role is expected to move past scripted support workflows and into the internals of the application.</p>
<p>The analyst reads code, writes queries and scripts, and works directly with logs and infrastructure, but does not own production code changes; those belong to Engineering.</p>
<li>Logs: Read and correlate application, IIS, and Azure logs to trace a request or background job across components and pinpoint the warning, exception, or failure.</li>
<li>Databases: Write read-only SQL queries to validate data, trace records through workflows, review stored procedure logic, and confirm report output. Data corrections follow change management.</li>
<li>HTTP and browser diagnostics: Use browser developer tools to inspect requests and responses, status codes, headers, cookies, payloads, console errors, and timing; reproduce issues across browsers and mobile devices.</li>
<li>Web applications: Understand the ASP.NET Web Forms and MVC request lifecycle, session and authentication handling well enough to localize a fault to the client, server, or data layer.</li>
<li>Configuration: Review application settings, client/tenant configuration, feature flags, and roles and permissions to identify misconfiguration.</li>
<li>Dependencies: Understand how the application relies on its database, storage, email, authentication providers, and third-party services, and check each when something fails.</li>
<li>APIs and integrations: Call REST APIs with Postman or similar tools, inspect JSON and XML payloads, and interpret authentication and authorization errors.</li>
<li>Source code: Navigate the code base in Git (history, recent commits, diffs) to understand behaviour or connect a new issue to a recent release.</li>
<li>Cloud hosting: Navigate Azure resources supporting the platform, read health and metrics, and query Application Insights or Azure Monitor where access is granted.</li>
<li>Scripting and tools: Use PowerShell and other diagnostic tools to search logs, run repeatable checks, and automate routine investigation steps.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree or diploma in Computer Science, Software Engineering, Information Technology, or a related field. Equivalent combination of education and relevant experience will be considered.</li>
<li>2+ years of application development and/or technical support experience on web-based or SaaS products.</li>
<li>Proficiency reading server and application logs to diagnose warnings, errors, failures, and unexpected behaviour.</li>
<li>Working SQL skills with relational databases: joins, filtering, aggregation, and reading stored procedures to validate data and report output. Solid grasp of HTTP/HTTPS (methods, status codes, headers, cookies) and hands-on use of browser developer tools.</li>
<li>Experience troubleshooting web applications built with HTML, CSS, and JavaScript/jQuery, including cross-browser and responsive behaviour.</li>
<li>Working knowledge of REST APIs and JSON/XML payloads.</li>
<li>Understanding of authentication and authorization concepts (sessions, cookies, roles, permissions, tokens).</li>
<li>Understanding of cloud-hosted applications and their common components (Azure preferred).</li>
<li>Strong working knowledge of Windows environments.</li>
<li>Basic scripting for diagnostics or automation (PowerShell preferred) and basic Git use to view history and code.</li>
<li>Experience working incidents and service requests in a ticketing or tracking system against priorities and SLAs, and following change-management processes.</li>
<li>Strong analytical and problem-solving skills; clear written and verbal communication with both technical and non-technical audiences.</li>
<li>Ability to manage multiple incidents and priorities at once, and availability for occasional after-hours work during significant incidents.</li>
Role Description The Senior Graphic Designer is a full-time, on-site role based in Zalqa, responsible for leading the visual development of brand identities and campaigns. Day-to-day tasks include creating and refining graphics for digital and print, designing logos and visual systems, and producing layouts that align with brand guidelines. The role involves collaborating closely with creative directors, strategists, and content teams to translate concepts into compelling visual narratives for web, social media, and marketing materials. The Senior Graphic Designer will oversee typography choices, design consistency, and quality control across deliverables, while mentoring junior designers and contributing to the improvement of internal design processes. This role also requires staying current with design trends, tools, and AI-driven design techniques to continuously elevate the agency’s creative output.
<br>Qualifications
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<br>Strong expertise in Graphic Design and Graphics, with a portfolio showcasing diverse digital and print work.
<br>Demonstrated ability in Branding and Logo Design, including building cohesive brand identities and visual systems.
<br>Advanced skills in Typography, layout, and visual hierarchy for multi-channel designs.
<br>Proficiency in industry-standard design tools (e.g., Adobe Creative Cloud, Figma or similar) and familiarity with AI-assisted design workflows.
<br>4+ years of professional design experience, preferably in agency or multi-brand environments.
<br>Strong conceptual thinking, attention to detail, and ability to translate strategy into visual solutions.
<br>Effective communication and collaboration skills, including the ability to present and defend design decisions to internal teams and clients.
<br>Ability to manage multiple projects, meet deadlines, and maintain high design standards under time constraints.
<br>Bachelor’s degree in Graphic Design, Visual Communication, or a related field, or equivalent practical experience
Are you interested in joining a diverse team of passionate professionals from around the world? We are currently seeking enthusiastic Customer Service Representatives/Agents to join our Beirut-based Visa Application Centre.
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<br>Key Responsibilities
<br>Process day-to-day visa applications in compliance with Standard Operating Procedures (SOPs).
<br>Welcome and assist applicants throughout the application process.
<br>Support customers in completing application forms and verify supporting documents.
<br>Collect biometric data and perform accurate data entry.
<br>Follow established filing and administrative procedures using a computer-based system.
<br>Deliver exceptional customer service and ensure a positive applicant experience at every stage.
<br>Maintain accuracy, confidentiality, and professionalism in handling customer information.
<br>Requirements
<br>Experience
<br>Experience in a customer-facing role within a customer service, hospitality, retail, or similar environment.
<br>Ability to work effectively in a fast-paced, multicultural, and team-oriented environment.
<br>Comfortable working under pressure during peak periods.
<br>Experience working with public sector or government-related services is an advantage.
<br>Skills & Personal Attributes
<br>Excellent communication and interpersonal skills.
<br>Fluency in English and French is required. Knowledge of Italian is an added advantage.
<br>Strong customer service orientation with the ability to build positive relationships with clients.
<br>Exceptional attention to detail and strong organizational skills.
<br>Self-motivated, patient, and professional attitude.
<br>Ability to manage time effectively and adapt to changing priorities.
<br>Willingness to work extended hours when required and on short notice.
<br>Ability to work independently while maintaining accuracy and reliability.
<br>Strong problem-solving skills with the ability to handle complaints professionally, efficiently, and diplomatically.
<br>Eligibility
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<br>Fresh graduates are encouraged to apply.
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<br>Please note that all successful candidates will be required to obtain and pass a Criminal Record Check as part of the hiring process
WE ARE HIRING: PROCUREMENT MANAGER
<br>Work Location: Sleep Comfort Factory, Lebanon
<br>Reports To: Factory Manager
<br>Sleep Comfort is looking for an experienced Procurement Manager to oversee purchasing activities, manage supplier relationships, control procurement costs, and ensure the timely availability of materials required for our manufacturing operations.
<br>Key Responsibilities
<br>• Develop and implement procurement strategies aligned with production and operational requirements.
<br>• Source, evaluate, and negotiate with local and international suppliers.
<br>• Manage purchase orders, quotations, contracts, and supplier agreements.
<br>• Ensure the timely availability of materials, production supplies, spare parts, and other operational requirements at competitive prices.
<br>• Coordinate closely with Production, Operations, Warehouse, Finance, and Heads of Departments.
<br>• Monitor supplier performance, delivery schedules, quality, and compliance with agreed terms.
<br>• Control purchasing costs and identify opportunities for savings without compromising quality.
<br>• Ensure compliance with purchasing procedures, approval policies, and internal controls.
<br>• Maintain accurate procurement records and prepare regular reports on purchasing activities, supplier performance, costs, and outstanding orders.
<br>• Identify procurement risks and develop alternative sourcing solutions.
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<br>Qualifications & Requirements
<br>• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
<br>• Minimum 5 years of procurement experience, including at least 3 years in a manufacturing or factory environment.
<br>• Proven experience in supplier management, negotiation, purchasing procedures, and cost control.
<br>• Experience purchasing raw materials, production supplies, spare parts, and industrial materials.
<br>• Strong organizational, analytical, communication, and negotiation skills.
<br>• Proficiency in Microsoft Excel and ERP or purchasing management systems.
<br>• Fluency in Arabic and English.
<br>• Strong integrity, accountability, attention to detail, and ability to work under pressure.
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<br>How to Apply
<br>Interested candidates are invited to submit their CV mentioning “Procurement Manager” in the subject line.
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<br>Join Sleep Comfort and contribute to improving procurement efficiency, supplier performance, and operational excellence
A reputable company is looking for an organized, professional, and service-oriented HR Assistant to provide administrative and secretarial support to the Human Resources Department.
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<br>The role is ideal for someone who enjoys organization, communication, coordination, and supporting the day-to-day activities of a busy HR department.
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<br>Key Responsibilities
<br>Provide daily administrative and secretarial support to the HR Department.
<br>Manage incoming phone calls, emails, visitors, and general HR inquiries and direct them appropriately.
<br>Welcome employees, candidates, and walk-in applicants in a professional manner.
<br>Coordinate meetings, appointments, documents, and follow-ups for the HR Department.
<br>Prepare, type, format, scan, copy, and organize HR correspondence, letters, reports, and other documents.
<br>Maintain an organized filing and document-control system for HR records and correspondence.
<br>Create and maintain new employee files and ensure that required documents are properly filed and kept confidential.
<br>Receive, register, and distribute incoming and outgoing documents and internal courier.
<br>Maintain an updated reference and tracking list for HR correspondence and documents.
<br>Support the preparation and follow-up of attendance, lateness, absence, leave, and medical documentation.
<br>Follow up with employees and departments when documents, signatures, or information are required.
<br>Assist the HR team with general coordination and administrative requirements as needed.
<br>Handle employee and company information with a high level of confidentiality and discretion.
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<br>Qualifications & Experience
<br>Bachelor's degree in Business Administration, Public Administration, Human Resources, or a related field.
<br>0–1 year of experience in an administrative, secretarial, office support, or HR-related role.
<br>Fresh graduates with strong organizational and communication skills are encouraged to apply.
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<br>Who We Are Looking For
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<br>We are looking for someone who is organized, dependable, pleasant, attentive to detail, and proactive. The successful candidate should enjoy providing administrative support, coordinating activities, keeping documents and information organized, and ensuring the HR Department operates smoothly on a daily basis
Coffee Shop Branch Manager –Beirut
<br>We are hiring a Coffee Shop Branch Manager to oversee the daily operations of one of its F&B concepts in Beirut.
<br>We are looking for someone highly organized, hands-on, commercially aware, and strong with people management. This person should be comfortable managing both the customer-facing experience and the operational side of the branch.
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<br>Key Responsibilities:
<br>- Oversee day-to-day branch operations and ensure smooth service across all shifts
<br>- Manage, schedule, and supervise FOH and bar teams
<br>- Maintain strong service, cleanliness, presentation, and customer experience standards
<br>- Monitor daily sales performance, cash handling, POS procedures, and operational reporting
<br>- Manage stock levels, wastage, ordering, and coordination with suppliers
<br>- Ensure recipes, portions, menu standards, and operational procedures are followed consistently
<br>- Handle customer feedback, complaints, and service recovery professionally
<br>- Monitor staff performance, attendance, training needs, and overall team discipline
<br>- Coordinate with management on promotions, activations, events, and operational requirements
<br>- Identify operational issues proactively and propose solutions
<br>- Ensure proper opening, closing, handover, and daily reporting procedures
<br>- Support the branch in achieving sales targets and improving overall performance
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<br>Requirements:
<br>- Previous experience managing a café, coffee shop, restaurant, or similar F&B operation
<br>- Strong leadership and team-management skills
<br>- Excellent organizational and communication skills
<br>- Comfortable working with POS systems, inventory, cash reconciliation, and reporting
<br>Strong understanding of customer service and - - F&B operations
<br>- Ability to work under pressure and solve problems independently
<br>- Commercial mindset with attention to sales, costs, wastage, and efficiency
<br>- Based in Beirut and available for a full-time, on-site role
<br>We are looking for someone who takes ownership of the branch, understands that management goes beyond supervision, and is proactive in improving both team performance and customer experience
Role Summary:
<br>The QA/QC Officer is responsible for the inspection of work packages completed to ensure they meet established quality standards of reliability, usability and performance. They closely work with the Engineering, Installation and Maintenance teams to ensure our company deliverables meet and exceed client expectations.
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<br>Main Duties:
<br>• Monitor the installation process for quality, health and safety, and abidance by shop drawings, technical proposal and material submittals
<br>• Conduct on-site quality assessments of installed projects to ensure that work methods are in line with Quality Inspection plans and are well understood by concerned supervisors
<br>• Create/maintain and provide data/drawings that meet or exceed the clients’ needs, budgets, and expectations
<br>• Respond to ER's (Engineering Request of change) or equivalent for product corrections and improvements
<br>• Prepare documentation of the inspection process including performance records and detailed reports
<br>• Reviews reports and confers with engineering to solve work-related problems and improve our company’s value proposition
<br>• Report to the Engineering team on any discrepancies on the project execution status, and suggest problem resolution in coordination with the Head of Installation to commission and hand over the project on time
<br>• Assist in handling foreign supplier orders including material quantity, quality & prices.
<br>• Commit to reflecting company values (excellence, safety, people, ethics, and customer satisfaction) in order to achieve the company mission and vision and share this spirit with the stakeholders
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<br>Qualifications:
<br>• Bachelor’s degree in Mechanical Engineering
<br>• 2+ years’ experience in the same field
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<br>Technical knowledge, skills & abilities required:
<br>• Knowledge of HVAC or gas systems
<br>• Proficient in the use of AutoCAD software, Microsoft Office, and Adobe
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<br>Soft skills required:o
<br>• High sense of accountability
<br>• Analytical with a problem-solving mindset
<br>• Able to think proactively and work in a team
<br>• Demonstrated ability to meet deadlines while managing multiple projects•
Reservations Agent
<br>We are looking for a friendly, organized, and well-presented Reservations Agent to join our hospitality team.
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<br>The ideal candidate is someone who enjoys communicating with guests, has excellent attention to detail, and can confidently manage reservations while providing a warm and professional guest experience.
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<br>Responsibilities
<br>Handle incoming reservation requests by phone, WhatsApp, email, and other booking channels.
<br>Manage daily reservations, cancellations, modifications, and special requests.
<br>Communicate with guests in a professional and welcoming manner.
<br>Provide guests with accurate information regarding availability, menus, timings, and venue policies.
<br>Confirm reservations and follow up with guests when necessary.
<br>Maintain accurate and updated reservation records.
<br>Coordinate closely with the hostess and restaurant/service teams to ensure smooth operations.
<br>Assist with managing VIP guests, special occasions, and specific seating requests.
<br>Monitor table availability and optimize bookings according to the restaurant's capacity.
<br>Handle guest inquiries and resolve reservation-related concerns professionally.
<br>Prepare and maintain daily reservation lists and reports.
<br>Ensure a high level of customer service from the first guest interaction.
<br>Requirements
<br>Previous experience in reservations, hospitality, customer service, or front office is preferred.
<br>Excellent communication and interpersonal skills.
<br>Fluent in English and Arabic; French is a plus.
<br>Professional, friendly, and confident personality.
<br>Well-presented and comfortable communicating with guests.
<br>Strong organizational skills and attention to detail.
<br>Ability to multitask and work efficiently in a fast-paced environment.
<br>Comfortable using reservation systems, WhatsApp, email, and basic computer applications.
<br>Flexible to work evenings, weekends, and holidays.
<br>Ideal Candidate
<br>We are looking for someone who is warm, energetic, professional, and guest-oriented, with a natural ability to communicate and build a positive relationship with guests.
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<br>Employment Type: Full-time
<br>Experience: Previous Experience
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<br>If you are passionate about hospitality and enjoy creating an excellent guest experience, we would love to hear from you
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