Social Media Marketing Jobs - zahle Lebanon
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<p>The Beauty Advisor is responsible for setting the standard for excellence by providing exceptional customer service and achieving sales goals.</p><p><strong>Desired Candidate Profile</strong></p><p>Technical Degree in Cosmetology or any related field. Certification from a Beauty Academy is a plus. Previous experience as a Beauty Advisor, preferably within the beauty industry. Very Good in Arabic and English. French is a plus. Well-developed make-up skills. Proven interpersonal, communication, and selling skills with an ability to provide great customer service.</p>
<p>Coordinate and execute marketing activations within schools and educational programs</p><p>Organize and distribute product samples and promotional materials in hospitals, clinics, and community locations</p><p>Conduct door-to-door product sampling campaigns according to approved marketing plans</p><p>Perform market research and consumer surveys across various channels, including hospitals, clinics, supermarkets, and residential area</p><p>Facilitate product testing initiatives, collect customer feedback, and report findings to the marketing team for analysis</p><p>Gather and document customer feedback and complaints from the field, ensuring timely communication to the relevant teams</p><p>Support brand promotion activities at exhibitions, festivals, events, beaches, and other public venues</p><p>Coordinate the delivery of prizes and giveaways for online contests, promotional campaigns, and special events</p><p>Maintain and update market data, including area coverage statistics, schools, pharmacies, supermarkets, and other relevant outlets</p><p>Conduct mystery shopping activities to monitor promotional execution and ensure compliance with merchandising and sales standards</p><p>Assist with additional marketing and field activation projects as required</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Business Administration, Management, or a related field</p><p>Previous experience in marketing, sales, field marketing, or customer engagement is a plus</p><p>Must be a resident of the Bekaa Lebanon region</p><p>Car is a must</p>
Job Summary:
<br>The Beauty Advisor is responsible for setting the standard for excellence by providing exceptional customer service and achieving sales goals.
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<br>Skills & Requirements:
<br> Technical Degree in Cosmetology or any related field. Certification from a Beauty Academy is a plus.
<br> Previous experience as a Beauty Advisor, preferably within the beauty industry.
<br> Very Good in Arabic and English. French is a plus.
<br> Well-developed make-up skills.
<br> Proven interpersonal, communication, and selling skills with an ability to provide great customer service
**Senior Project Manager – University Admissions**
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<br>**Working arrangement:** Full-time, office-based
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<br>**About the role**
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<br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad.
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<br>We are looking for an experienced Project Manager to coordinate university applications and admissions cases. You will oversee each stage of the application process, manage deadlines, resolve complex issues and help colleagues deliver accurate, timely support to students.
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<br>This role requires strong project coordination skills, attention to detail and confidence managing multiple cases and stakeholders.
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<br>**Key responsibilities**
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<br>- Manage a portfolio of student applications from initial handover through to admission and enrolment.
<br>- Create and maintain clear application plans, deadlines and next steps.
<br>- Review university entry requirements and ensure application information is accurate and current.
<br>- Check application documents for completeness and coordinate any required corrections, translations or legalisation.
<br>- Communicate with students and parents about requirements, progress and outstanding actions.
<br>- Liaise with universities and relevant external parties to follow up on applications and resolve issues.
<br>- Coordinate with Sales and other departments to ensure smooth case handovers.
<br>- Monitor progress, identify risks and address delays before deadlines are affected.
<br>- Handle complex cases and escalate matters requiring management decisions.
<br>- Guide junior colleagues, review work and share practical knowledge.
<br>- Maintain accurate CRM records, trackers and case documentation.
<br>- Prepare progress reports and recommend improvements to admissions procedures.
<br>- Protect confidential student and company information.
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<br>**Requirements**
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<br>- Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications.
<br>- Demonstrated experience coordinating projects, deadlines and multiple stakeholders.
<br>- Excellent spoken and written English.
<br>- Strong organisational skills and close attention to detail.
<br>- Ability to interpret requirements and check documentation accurately.
<br>- Confidence communicating with students, parents, universities and colleagues.
<br>- Experience resolving complex cases and managing competing priorities.
<br>- Ability to guide colleagues and follow through on agreed actions.
<br>- Confidence using CRM systems, spreadsheets and digital task management tools.
<br>- A proactive approach, sound judgement and accountability.
<br>- Availability to work full-time from our office.
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<br>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage.
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<br>**What we offer**
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<br>- A senior role coordinating international university applications.
<br>- Collaboration with an international team.
<br>- Training on our partner universities, services and internal systems.
<br>- The opportunity to support colleagues and improve admissions processes.
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<br>**How to apply**
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<br>Submit your CV in English, together with a short introduction outlining your admissions or project management experience. Include an example of how you have managed complex cases, competing deadlines or coordination across several stakeholders
<p>A well reputable pharmaceutical company is looking for outdoor sales representative for Bekaa Area. Candidate should have minimum 1-2 years experience in pharmaceutical sales and very good relations with the pharmacies the area.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate should have minimum 1-2 years experience in pharmaceutical sales and very good relations with the pharmacies the area.</p>
<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>
<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>
<p>Medical Representative Bekaa Job Summary We are looking for a motivated and results-oriented Medical Representative to join our team and cover the Bekaa region. The Medical Representative will be responsible for promoting the company s products to healthcare professionals, developing strong customer relationships, achieving sales targets, and ensuring effective territory coverage.</p><h3>Key Responsibilities</h3><ul><li>Promote and present the company s pharmaceutical and healthcare products to doctors, pharmacies, hospitals, and other healthcare professionals.</li><li>Develop and maintain strong professional relationships with healthcare providers.</li><li>Conduct regular daily visits according to the assigned territory and visit plan.</li><li>Present product information clearly and professionally and respond to customers questions.</li><li>Achieve assigned monthly and quarterly sales targets.</li><li>Identify new business opportunities and develop the assigned territory.</li><li>Monitor market trends, competitor activities, and customer feedback.</li><li>Follow up on product availability and ensure effective product coverage within the territory.</li><li>Prepare and submit regular visit, sales, and territory reports.</li><li>Maintain accurate records of customer visits, orders, and market information.</li><li>Coordinate with the Field Manager and other team members to ensure effective territory management.</li><li>Participate in company meetings, product training, and promotional activities.</li><li>Ensure professional representation of the company at all times.</li><li>Follow company policies, procedures, and reporting requirements.</li><li>Territory Bekaa including assigned cities, towns, pharmacies, hospitals, and medical centers within the territory.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><ul><li>Bachelor s degree in Pharmacy, Biology, Medical Sciences, Business, or a related field.</li><li>Previous experience as a Medical Representative or in pharmaceutical/medical sales is preferred.</li><li>Strong communication and negotiation skills.</li><li>Good presentation and interpersonal skills.</li><li>Target-oriented and self-motivated.</li><li>Ability to build and maintain strong customer relationships.</li><li>Good knowledge of the Bekaa market is an advantage.</li><li>Ability to work independently and manage daily field activities efficiently.</li><li>Good reporting and organizational skills.</li><li>Valid driving license and availability to travel within the assigned territory.</li></ul><p>What We Offer</p><ul><li>Competitive salary package.</li><li>Transportation/car allowance according to company policy.</li><li>Commission/incentive scheme based on performance.</li><li>NSSF coverage according to company policy.</li><li>Professional training and development opportunities.</li><li>Career growth opportunities within the company.</li></ul>
<p><b>Description</b></p><p><br></p><p>Sales man for Bekaa Area Preferable with Knowledge in Signage Material</p><p> </p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Open to Beqaa residents only!
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<br>Group Kallassi is looking for Warehouse Officer to join the team in Zahle, Haoush el Oumara.
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<br>- TS/Bachelor’s degree in Business Administration, Logistics, or a related field
<br>- 3+ years of experience in logistics/warehousing
<br>- Good communication, analytical, and organizational skills
<br>- Good computer skills and knowledge of warehouse management software
<br>- Fluent in English and Arabic
<br>- Teamwork and leadership skills
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<br>Interested candidates can apply via WhatsApp message at 71 912 555 mentining "Warehouse Officer Beqaa"
We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys.
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<br>The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments.
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<br>This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule.
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<br>Key Responsibilities:
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<br>* Manage assigned student applications from initial document collection through application submission, admission and enrolment.
<br>* Create and maintain clear timelines, priorities and action plans for assigned applications.
<br>* Explain application requirements, required documents, deadlines and next steps clearly to applicants.
<br>* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission.
<br>* Track application progress, important deadlines, pending requirements and outstanding actions.
<br>* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone.
<br>* Provide regular updates regarding application status and any actions required from the applicant.
<br>* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required.
<br>* Coordinate university interviews, entrance examinations and other application-related requirements.
<br>* Support applicants with visa documentation and enrolment procedures when required.
<br>* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions.
<br>* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays.
<br>* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary.
<br>* Take ownership of assigned cases and ensure they progress accurately and within the required timelines.
<br>* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process.
<br>* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience.
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<br>Requirements:
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<br>* Bachelor’s degree in Business Administration, Communication, Management or a related field.
<br>* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role.
<br>* Fluency in written and spoken English and Arabic.
<br>* Strong communication and interpersonal skills.
<br>* Excellent organisational, planning and time-management skills.
<br>* Strong attention to detail and the ability to work accurately.
<br>* Ability to manage multiple application cases, priorities and deadlines simultaneously.
<br>* Strong follow-up skills and the ability to take ownership of assigned responsibilities.
<br>* Good problem-solving skills and the ability to identify potential issues before they cause delays.
<br>* Confidence communicating through telephone, email and WhatsApp.
<br>* Good computer skills and confidence using CRM systems and digital collaboration tools.
<br>* Ability to maintain accurate records and follow internal processes consistently.
<br>* A professional, proactive, solution-focused and service-oriented attitude.
<br>* Previous experience in university admissions, visa processing or application support would be an advantage.
<br>* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office.
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<br>Working Schedule:
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<br>Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break.
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<br>Saturday: 9:00 am to 1:30 pm, including a 30-minute break
<p><strong>Senior Project Manager University Admissions</strong> <br> <br><strong>Working arrangement:</strong> Full-time, office-based <br> <br><strong>About the role</strong> <br> <br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad. <br> <br>We are looking for an experienced Project Manager to coordinate university applications and admissions cases. You will oversee each stage of the application process, manage deadlines, resolve complex issues and help colleagues deliver accurate, timely support to students. <br> <br>This role requires strong project coordination skills, attention to detail and confidence managing multiple cases and stakeholders. <br> <br><strong>Key responsibilities</strong> <br> <br></p><ul><li>Manage a portfolio of student applications from initial handover through to admission and enrolment.</li><li>Create and maintain clear application plans, deadlines and next steps.</li><li>Review university entry requirements and ensure application information is accurate and current.</li><li>Check application documents for completeness and coordinate any required corrections, translations or legalisation.</li><li>Communicate with students and parents about requirements, progress and outstanding actions.</li><li>Liaise with universities and relevant external parties to follow up on applications and resolve issues.</li><li>Coordinate with Sales and other departments to ensure smooth case handovers.</li><li>Monitor progress, identify risks and address delays before deadlines are affected.</li><li>Handle complex cases and escalate matters requiring management decisions.</li><li>Guide junior colleagues, review work and share practical knowledge.</li><li>Maintain accurate CRM records, trackers and case documentation.</li><li>Prepare progress reports and recommend improvements to admissions procedures.</li><li>Protect confidential student and company information.</li></ul><p><strong>Requirements</strong> <br> <br></p><ul><li>Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications.</li><li>Demonstrated experience coordinating projects, deadlines and multiple stakeholders.</li><li>Excellent spoken and written English.</li><li>Strong organisational skills and close attention to detail.</li><li>Ability to interpret requirements and check documentation accurately.</li><li>Confidence communicating with students, parents, universities and colleagues.</li><li>Experience resolving complex cases and managing competing priorities.</li><li>Ability to guide colleagues and follow through on agreed actions.</li><li>Confidence using CRM systems, spreadsheets and digital task management tools.</li><li>A proactive approach, sound judgement and accountability.</li><li>Availability to work full-time from our office.</li></ul><p>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage. <br> <br><strong>What we offer</strong> <br> <br></p><ul><li>A senior role coordinating international university applications.</li><li>Collaboration with an international team.</li><li>Training on our partner universities, services and internal systems.</li><li>The opportunity to support colleagues and improve admissions processes.</li></ul><p><strong>How to apply</strong> <br> <br>Submit your CV in English, together with a short introduction outlining your admissions or project management experience. Include an example of how you have managed complex cases, competing deadlines or coordination across several stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications.</li><li>Demonstrated experience coordinating projects, deadlines and multiple stakeholders.</li><li>Excellent spoken and written English.</li><li>Strong organisational skills and close attention to detail.</li><li>Ability to interpret requirements and check documentation accurately.</li><li>Confidence communicating with students, parents, universities and colleagues.</li><li>Experience resolving complex cases and managing competing priorities.</li><li>Ability to guide colleagues and follow through on agreed actions.</li><li>Confidence using CRM systems, spreadsheets and digital task management tools.</li><li>A proactive approach, sound judgement and accountability.</li><li>Availability to work full-time from our office.</li></ul><p>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage.</p>
<p>The purpose of the position is to serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the community-led initiatives to improve and sustain the well-being of children and their families.</p><p>To implement with partner the program activities and sponsorship Operation and to facilitate the participation and engagement of Registered Children in programs by applying Sponsorship standard.</p><br> <p> <b>Build Strong Relationship and understanding of Sponsorship Operations.</b> </p> <ul> <li>Build positive and constructive relationships with community members and partners in order to understand their realities and facilitate development processes effectively.</li> <li>Strengthen the understanding of community development and ownership and of social sustainability among the stakeholders in the area.</li> <li>Increase the understanding of and sensitivity to child development and child vulnerability factors among community members and partners</li> <li>Communicate effectively World Vision s identity, mission, vision, values and its approach in order to work in ways that are contextually appropriate and clear.</li> <li>Undertake social networks analysis in order to understand the functions various stakeholders fulfill, power dynamics, and to identify potential local partners and assess their capacity building needs.</li> <li>Ensure community understanding of sponsorship and respond to questions and concerns promptly and sensitively</li> <li>Ensure partners, including their volunteers and children, are involved in managing the ongoing registration of children.</li> <li>Conduct community sensitization to ensure that parents understand sponsorship before registration through appropriate activities.</li> <li>Plan and implement as per sponsorship guidelines activities that promote children s participation using child-friendly methods and tools.</li> <li>Work closely with the sponsorship officer to apply Child Monitoring Standards and processes in program activities in ways that promote their outcomes.</li> <li>Equip partners, volunteers and community groups to monitor children through visits and project activities.</li> <li>Prepare and gather sponsorship 2.0 requirements such as child video greetings, community photos albums and others as requested via mobile Horizon.</li> <li>Follow up on the well-being of child and report any issue that require case management with proper follow up.</li> <li>Ensure the presence and participation of children in all sector activities and provide accurate means of verification.</li> <li>Ensure accurate data entry via Horizon mobile phone.</li> </ul> <p> </p> <ul> <li>Conduct regular visits to children to process incoming and outgoing correspondence such as thank you letter, Introductory letter report, child expression worksheet, and farewell letter</li> <li>Report on child protection incident to the related assigned staff member.</li> <li>Take the lead in distributing any community support items or gift in kinds while gathering necessary means of verification</li> <li>Manage 2-3 community assistants in conducting the program activities.</li> </ul> <p> </p> <p> <b>Assist in Program planning and implementation</b> </p> <ul> <li>Actively support program team leader in project planning, implementation, monitoring and reporting processes relevant to assigned area</li> <li>Work with social groups to support, monitor and evaluate ongoing activities according to approved stated objectives, plan of action, M&E tools, budget and record progress.</li> <li>Actively participate in sharing feedback, reflection and learning with proper documentation for the results.</li> <li>Collect accurate and timely data for project design, monitoring, implementation and evaluation.</li> </ul> <p> </p> <p> <b>Handle Advocacy Working Groups</b> </p> <ul> <li>Facilitate advocacy working groups in partnership with SDCs</li> </ul> <ul> <li>Facilitate children council advocacy working groups</li> </ul> <ul> <li>Provide technical support for children councils and adult advocacy working groups to come up with advocacy messaging, initiatives and campaigns to tackle CP issues</li> </ul> <p> </p> <p> <b>Act as a Catalyst, broker and facilitator in working with partners</b> </p> <ul> <li>Enable and facilitate networking and connections among local stakeholder groups and between local partners</li> </ul> <ul> <li>Actively search for new partners within and outside the community, identify how these partners can work together towards shared priorities for child well-being and initiate, develop and manage partnership arrangements with them.</li> </ul> <ul> <li>Work with partners to coordinate volunteers efforts to enable integration and synergy and prevent duplication and burn-out.</li> </ul> <br> <p> <b>Perform Other Duties as Required:</b> </p> <ul> <li>Attend Program and MEAL related meetings within WVL, and with the sector, donors, and local authorities as needed.</li> <li>Attend and participate in capacity building trainings locally and internationally.</li> <li>Attend and participate in WVL s spiritual nurture and other organizational events.</li> <li>Act responsible of own security and actively contribute to a positive security culture.</li> <li>Report Child Protection (CP) incidents as per the safeguarding policy guidelines.</li> <li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.</li> <li>Perform other duties as assigned by Line Manager.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years of previous relevant experience, including at least one year of development facilitation in and with communities</li><li>Strong understanding of community-led development work</li><li>Basic understanding of design, monitoring, and evaluation</li><li>Strong critical and analytical thinking skills</li><li>Strong facilitation skills</li><li>Strong communication skills and cross cultural sensitivity</li><li>Strong interpersonal skills, including the ability and commitment to listen to others</li><li>University degree in a field related to community development work (preferably with experience in a field such as sociology, public health, agriculture, economics, education, etc.).</li></ul><ul><li>Computer literate in Microsoft Office package.</li></ul>
<p>Job Summary <br> <br>The Quality officer is the guardian of safety system and the challenger of all functions to drive Nestle quality management system in the pursuit of ensuring preference and consistency to delight consumers and customers , by engaging everybody s commitment in the factory to build the Nestl Quality Culture. <br> <br>Main Responsibilities: <br> <br></p><ul><li>Decrease consumer complaints related to factory origin <br></li><li>Maintain competences and quality awareness, and commitment to zero defect in the factory <br></li><li>Communicate, implement, and enforce Nestl Quality Management System requirements at factory (NQMS, FSSC) <br></li><li>Assist other departments in the Factory and provides them with services necessary to ensure quality in their fields <br></li><li>Ensure the efficiency of WT process and provide awareness for production department to ensure the implementation of HACCP and QMS <br></li><li>Ensure that a quality system is in place and followed, is efficient and obtains expected results for the Nestl production facilities, contractors, suppliers, and warehouses <br></li><li>Monitor quality performance in the Daily / operating Review for opportunities to improve in the quest for zero defects. Lead people in other department to achieve the request level of quality behavior based on standards (NGMP, NGLP. GMP) <br></li><li>Ensure the implementation of GLP requirements, at laboratories (chemical, physical, microbiological), follow the instruction of NGLP and other standards when performing the daily tests <br></li><li>Ensure the implementation of local and zone quality procedures, especially standards related to Hygiene management, DD&D, LHP, Sensory, QMS, HACCP etc. <br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Prerequisites: <br> <br></p><ul><li>University graduate (Bac +3) or equivalent (preferred microbiology, chemistry <br> or food science-related studies) <br></li><li>2 and plus years relevant experience <br></li><li>Computer skills (excel, words, PP...) <br></li><li>Perform tests inside a lab (chemical, physical, or micro) <br></li><li>Basic knowledge of Good laboratory practices <br></li><li>Perform calibration of equipment <br></li></ul>
Job Summary
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<br>The Quality officer is the guardian of safety system and the challenger of all functions to drive Nestle quality management system in the pursuit of ensuring preference and consistency to delight consumers and customers , by engaging everybody’s commitment in the factory to build the Nestlé Quality Culture.
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<br>Main Responsibilities:
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<br>* Decrease consumer complaints related to factory origin
<br>*Maintain competences and quality awareness, and commitment to zero defect in the factory
<br>*Communicate, implement, and enforce Nestlé Quality Management System requirements at factory (NQMS, FSSC)
<br>*Assist other departments in the Factory and provides them with services necessary to ensure quality in their fields
<br>*Ensure the efficiency of WT process and provide awareness for production department to ensure the implementation of HACCP and QMS
<br>*Ensure that a quality system is in place and followed, is efficient and obtains expected results for the Nestlé production facilities, contractors, suppliers, and warehouses
<br>*Monitor quality performance in the Daily / operating Review for opportunities to improve in the quest for zero defects. Lead people in other department to achieve the request level of quality behavior based on standards (NGMP, NGLP. GMP)
<br>*Ensure the implementation of GLP requirements, at laboratories (chemical, physical, microbiological), follow the instruction of NGLP and other standards when performing the daily tests
<br>*Ensure the implementation of local and zone quality procedures, especially standards related to Hygiene management, DD&D, LHP, Sensory, QMS, HACCP …etc.
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<br>Prerequisites:
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<br>* University graduate (Bac +3) or equivalent (preferred microbiology, chemistry
<br> or food science-related studies)
<br>* 2 and plus years relevant experience
<br>*Computer skills (excel, words, PP...)
<br>*Perform tests inside a lab (chemical, physical, or micro)
<br>*Basic knowledge of Good laboratory practices
<br>*Perform calibration of equipment
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<br>Interested candidates to send their Cv to hr@lb.nestle-waters.com
For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.
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<br>The Opportunity
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<br>Seeking an experienced Quality & Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.
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<br>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.
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<br>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.
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<br>Key Responsibilities:
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<br>1. Quality & Food Safety Leadership
<br>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.
<br>Establish quality standards, procedures, specifications and control measures across manufacturing operations.
<br>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.
<br>Maintain a strong preventive food safety culture across the organization.
<br>Provide senior management with regular reporting on quality performance, risks and improvement priorities.
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<br>2. HACCP & Food Safety Systems
<br>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.
<br>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.
<br>Monitor Critical Control Points and verify that controls are consistently effective.
<br>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.
<br>Maintain food safety documentation, records and traceability systems.
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<br>3. Incoming Materials & Supplier Quality
<br>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.
<br>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.
<br>Conduct supplier quality assessments and performance reviews.
<br>Lead investigations into raw-material-related quality issues and implement corrective actions.
<br>Support supplier qualification and approval processes.
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<br>4. Production Quality Control
<br>Establish effective quality control procedures throughout the production process.
<br>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.
<br>Ensure quality checks are properly documented and deviations are immediately addressed.
<br>Partner with Production to identify root causes of quality issues and prevent recurrence.
<br>Drive reduction of product defects, waste, rework and customer complaints.
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<br>5. Finished Product & Laboratory Management
<br>Establish testing requirements for raw materials, in-process products and finished goods.
<br>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.
<br>Review laboratory results and ensure timely action on non-conformities.
<br>Monitor product shelf-life and stability requirements.
<br>Maintain accurate technical specifications and product quality records.
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<br>6. Regulatory & Compliance
<br>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.
<br>Monitor changes in food regulations and assess their impact on KMR products and processes.
<br>Maintain all required quality and regulatory documentation.
<br>Act as the key quality contact during regulatory inspections and external audits.
<br>Ensure corrective actions resulting from inspections or audits are implemented effectively.
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<br>7. Customer Quality & Complaints Management
<br>Own the investigation and resolution of customer quality complaints.
<br>Establish a structured complaint analysis and corrective action process.
<br>Identify recurring trends and implement preventive measures.
<br>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.
<br>Monitor customer quality indicators and identify opportunities for improvement.
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<br>8. Audits & Continuous Improvement
<br>Plan and lead internal quality and food safety audits.
<br>Coordinate external, customer and certification audits.
<br>Track non-conformities, corrective actions and preventive actions through to closure.
<br>Establish quality KPIs and continuously monitor performance.
<br>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.
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<br>9. Cross-Functional Leadership
<br>Partner closely with Production, R&D, Procurement, Supply Chain, Warehouse and Commercial teams.
<br>Ensure quality considerations are integrated into new product development and product changes.
<br>Participate in product trials and validation processes
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