DevOps Engineer Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p>Murex offers the Internship Program tailored for undergraduate students graduating in Fall 2027 or Spring 2028.</p><br><p>The program gives you the chance to put in practice your theoretical knowledge by providing you with the right environment for a guaranteed hands-on experience.</p><br><p>Joining this program will expose you to the state-of-the-art technologies, best practices, and latest methodologies.</p><br><p><b>Your Role</b></p><br><p>The internship program offers internships in 3 different activities: Development, Technical and Testing (Quality Assurance).</p><br><p><b>As a Development Intern</b>, you will be contributing to a development project in one of our Murex Development teams. Topics include application lifecycle management, web technologies, migrations, among others.</p><br><p><b>As a Technical Intern, </b>you will be responsible for solving technical problems raised to the team and identifying the underlying root causes. You’ll collaborate with diverse teams in DevOps, Technical Support, IT Infrastructure, Quality Assurance aiding in designing and deploying solutions with cutting-edge innovations.</p><br><p><b>As a Testing Intern, </b>you will work alongside fellow developers who are continuously evolving the Mx code line as part of an agile team of interns. Your role will be to accompany the developers by ensuring the non-regression of the code and by also automating tests using Murex’s test automation tool.</p><br><p><b>Your Responsibilities</b></p><br><ul><li><p>Collaborate with cross functional teams that include profiles from various teams</p><br></li><li><p>Conduct research related to your project</p><br></li><li><p>Build software applications using a programming language of choice: C++, Java, and Python among others</p><br></li><li><p>Follow agile development/ programming best practices</p><br></li><li><p>Document and present your progress on assigned projects</p><br></li></ul><p><b>Your Profile</b></p><br><ul><li><p>Ongoing BS/MS degree in Computer Science, Engineering (CCE, ECE, Computer Engineering)</p><br></li><li><p>Graduating in Fall 2027 or Spring 2028 and&nbsp;the internship is required by your university.</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Good collaboration skills.</p><br></li><li><p>Solid communication skills.</p><br></li></ul><p>We will keep accepting applications until <b>30th of November 2026. </b></p><br><br><br><br><br><br><br><br><br><br> </div>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>In this role, you will design, develop, and maintain high-quality software solutions that form the core of our SaaS offerings. You will collaborate in our cross-functional team to solve complex technical challenges and help shape our technical direction. This is an opportunity to make a significant impact on products used by businesses throughout the UK and in time, beyond. You will get the opportunity to work with and learn about AI, using it to help you problem solve but also embedding it into our products.</p> <h4>Key responsibilities</h4> <ul> <li>Design, develop, and maintain robust, scalable, and secure software solutions</li> <li>Write clean, efficient, and well-documented code that adheres to best practices</li> <li>Participate in architectural decisions and help establish technical standards</li> <li>Conduct thorough code reviews to ensure code quality and knowledge sharing</li> <li>Debug complex issues across various layers of the application stack</li> <li>Collaborate with the product owner and team to refine requirements and provide technical insights</li> <li>Use AI tooling to help efficiently deliver for our customers while embedding AI into our products and services</li> <li>Participate in agile ceremonies including sprint planning, daily stand-ups, and retrospectives</li> <li>Contribute to continuous improvement of development processes and practices</li> <li>Stay current with emerging technologies and industry trends</li> <li>Lead or contribute to technical documentation efforts</li> <li>Help the team support the production environment</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional software development experience</li> <li>Strong proficiency in C#, JavaScript, TypeScript, and React</li> <li>Experience with .NET Core, Redux</li> <li>Solid understanding of software design patterns and principles (SOLID, DRY, etc.)</li> <li>Experience with relational databases and NoSQL databases, specifically MS SQL Server and MongoDB</li> <li>Knowledge of RESTful API design and implementation</li> <li>Familiarity with cloud platforms (preferably AWS)</li> <li>Experience with version control systems (preferably Git)</li> <li>Understanding of CI/CD pipelines and DevOps practices</li> <li>Ability to write automated tests (unit, integration, etc.)</li> <li>Experience working in an agile development environment</li> </ul> <h4>Preferred skills and qualifications</h4> <ul> <li>Experience with Service Oriented Architectures</li> <li>Understanding of security best practices in software development</li> <li>Experience with performance optimisation and scalability challenges</li> <li>Knowledge of monitoring and observability tools</li> <li>Experience working with AI tooling, e.g., Cursor, Windsurf, GitHub Copilot, etc.</li> <li>Experience working with AI frameworks, e.g., OpenAI</li> <li>Experience building AI agent functionality and working with agent frameworks</li> </ul>

<p><strong>About the Role</strong></p><p>BUTEC is seeking a highly motivated and business-oriented Business Analyst Business Applications &amp; Digital Solutions to join its IT Business Solutions team.</p><p>The successful candidate will play a key role in supporting, enhancing, and optimizing the organization's business applications landscape, with a primary focus on Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O) while also contributing to initiatives involving Dynamics 365 CRM, Dynamics 365 Field Service, Microsoft Power Platform, and internally developed business applications.</p><p>The role acts as the bridge between business stakeholders, technical teams, external partners, and developers to ensure business requirements are properly analyzed, translated into effective solutions, and successfully delivered. The position offers exposure to major digital transformation initiatives, ERP implementations, process automation projects, system integrations, and continuous improvement activities across multiple business functions and legal entities and ongoing functional support.</p><p><strong><br></strong></p><p><strong>KEY RESPONSIBILTIES</strong></p><ol><li>Engage with business stakeholders to understand requirements, challenges, and process needs.</li><li>Analyze, document, and improve business processes, functional requirements, and specifications.</li><li>Prepare Functional Requirement Documents (FRDs), process flows, user stories, and related documentation.</li><li>Provide functional support for Microsoft Dynamics 365 Finance &amp; Operations and other business applications.</li><li>Investigate and resolve functional, transactional, and process-related issues.</li><li>Collaborate with developers, vendors, and implementation partners to deliver and validate effective solutions.</li><li>Support D365 implementations, upgrades, rollouts, enhancements, go-live, and post-go-live activities.</li><li>Develop test scenarios and scripts, conduct functional testing, and coordinate UAT activities.</li><li>Perform data validation, reconciliation, and troubleshooting, including support for data migration and data quality initiatives.</li><li>Prepare user guides, training materials, and process documentation, and conduct end-user training and knowledge-transfer sessions.</li><li>Promote standard system capabilities, best practices, and effective user adoption.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Information Systems, Engineering, Business Information Systems, or a related field.</li><li>Minimum 3 years of experience in Business Analysis, ERP Functional Consulting, or ERP Support.</li><li>Hands on experience with Microsoft Dynamics 365 Finance &amp; Operations is highly preferred.</li><li>Experience in ERP implementation and/or support environments.</li><li>Knowledge of Finance, Supply Chain, Procurement, Inventory Management, Project Accounting, or HR processes is an advantage.</li><li>Strong knowledge of business requirements gathering, process analysis, ERP functional support, UAT, data analysis, and reconciliation.</li><li>Proficiency in Power BI; knowledge of Dynamics 365 CRM, Field Service, Power Apps, Power Automate, Azure DevOps, SQL, and application integrations is an advantage.</li><li>Microsoft Dynamics 365 Functional Consultant certification is an advantage.</li><li>Fluency in English and French.</li><li>Strong analytical, problem solving, communication, and interpersonal skills.</li><li>Strong documentation and presentation skills, with the ability to manage multiple priorities and deadlines.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><b>Our Opportunity</b></span><br></p><br><span><span>The Application Security Engineer will assess and strengthen the security of applications developed and maintained by our team. The role will conduct penetration tests and vulnerability assessments, provide practical remediation guidance, and verify fixes in close collaboration with Development, QA, and DevOps teams.</span></span><br><br><span><span><b>You Will</b></span></span><br><br><ul><li><span><span><span><span>Plan and conduct manual and automated penetration testing of web applications, APIs, and mobile applications where applicable.</span></span></span></span></li><li><span><span><span>Evaluate authentication, authorization, session management, input validation, business logic, and sensitive data protection.</span></span></span></li><li><span><span><span>Investigate vulnerability scanner results, eliminate false positives, and document clear, reproducible evidence.</span></span></span></li><li><span><span><span>Prioritize findings based on severity, exploitability, and business impact, and promptly escalate critical vulnerabilities.</span></span></span></li><li><span><span><span>Work with developers to address root causes, recommend practical fixes, and retest vulnerabilities before closure.</span></span></span></li><li><span><span><span>Conduct targeted security code reviews, contribute to secure design reviews, and support security checks within development pipelines.</span></span></span></li><li><span><span><span>Maintain a vulnerability register and prepare detailed technical reports and concise management updates.</span></span></span></li><li><span><span><span>Guide developers on secure coding practices and help prevent recurring vulnerabilities.</span></span></span><br></li></ul><b><span><span>Expected Deliverables</span></span></b><br><br><ul><li><span><span><span>Assessment plans outlining scope, approach, and schedule.<br></span></span></span></li><li><span><span><span>Security reports with prioritized findings, evidence, reproduction steps, and remediation recommendations.</span></span></span></li><li><span><span><span>Vulnerability register tracking ownership, deadlines, and resolution status.</span></span></span></li><li><span><span><span>Retesting results confirming fixes and documenting outstanding risks.</span></span></span></li><li><span><span><span>Periodic management summaries and practical secure coding guidance.</span></span></span><br></li></ul><br><span>Requirements<span><b>To Be Successful You Need</b></span><br><br></span><ul><li><span><span>Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent practical experience. <br></span></span></li><li><span><span>3+ years of hands-on experience in application security or penetration testing, including web applications and APIs.<br></span></span></li><li><span><span>Strong understanding of common application vulnerabilities and OWASP testing practices.<br></span></span></li><li><span><span>Demonstrated ability to perform manual security testing beyond automated vulnerability scanning.<br></span></span></li><li><span><span>Practical experience with tools such as Burp Suite, OWASP ZAP, API testing tools, and vulnerability scanners.<br></span></span></li><li><span><span>Good understanding of HTTP/HTTPS, REST APIs, authentication, access controls, SQL, and application configurations.<br></span></span></li><li><span><span>Ability to review code in at least one relevant programming language and write basic testing or automation scripts.<br></span></span></li><li><span><span>Experience guiding developers through remediation and verifying implemented fixes.<br></span></span></li><li><span><span>Ability to manage assessments independently and communicate findings clearly to technical and nontechnical stakeholders.<br></span></span></li><li><span><span>Relevant practical certifications, such as OSCP, OSWE, or equivalent.<br></span></span></li><li><span><span>Experience with mobile security testing, threat modeling, and secure design reviews.<br></span></span></li><li><span><span>Familiarity with CI/CD security tools, dependency scanning, and secret detection.<br></span></span></li><li><span><span>Experience working in on-premises or restricted environments and handling sensitive information.<br></span></span></li><li><span><span>Certifications are an advantage; demonstrated practical competence remains the primary selection criterion.</span></span></li></ul><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.</span><br><span>Are you interested to work with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!</span><br><br> </div>

<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>We are looking for a hands-on infrastructure specialist to own, secure and grow the AWS platform behind our software for the UK housing sector. You will keep customer environments reliable and well documented, build new environments as code, and be the person our customers and auditors trust with the difficult infrastructure questions. This is first and foremost an infrastructure role. You will own our AWS estate end to end, from networking, compute and data stores through to identity, monitoring, backups and cost, across shared and customer-dedicated environments. You will work closely with our DevOps engineer, who leads on CI/CD, so that pipelines and environments evolve together. You will also build. When a customer needs a dedicated environment you will stand it up from our Terraform templates, connect it to monitoring, identity and backup, hand it over with clear documentation and manage it through its life. You will be comfortable writing code, whether that is Terraform modules, serverless functions or automation scripts, because at SDS infrastructure and product are built by the same team. Finally, you will be the link between the infrastructure and the people who depend on it: our developers, our ISO 27001 and Cyber Essentials auditors, and the IT and security teams of our customers, particularly enterprise housing providers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Several years running production infrastructure in AWS, with real depth in networking, compute, IAM, storage and monitoring</li><li>Strong Terraform: writing modules, managing state and building environments from code</li><li>Confident administering both Linux and Windows Server</li><li>Hands-on MongoDB operational experience (replica sets, backups, performance, upgrades)</li><li>A solid coding background in at least one of Python, PowerShell, Bash or C# / .NET, and the habit of automating anything you do twice</li><li>Practical understanding of security controls and what ISO 27001 and Cyber Essentials expect of an infrastructure team</li><li>Clear written documentation and the discipline to keep it current</li><li>The confidence to explain technical decisions plainly to customers, auditors and developer</li><li>Desirable: AWS certification such as Solutions Architect, SysOps Administrator or Security Specialty</li><li>MongoDB, Linux or Microsoft server certifications</li><li>Experience with an identity provider and SSO protocols (SAML, OIDC, SCIM)</li><li>Containers, orchestration or serverless design</li><li>Experience hosting for enterprise or public sector customers, including supplier assurance and data residency</li><li>Cost optimisation and FinOps practice</li><li>Knowledge of the UK housing sector</li></ul>

<p>About the Role BUTEC is seeking a highly motivated and business-oriented Business Analyst Business Applications &amp; Digital Solutions to join its IT Business Solutions team. The successful candidate will play a key role in supporting, enhancing, and optimizing the organization's business applications landscape, with a primary focus on Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O) while also contributing to initiatives involving Dynamics 365 CRM, Dynamics 365 Field Service, Microsoft Power Platform, and internally developed business applications. The role acts as the bridge between business stakeholders, technical teams, external partners, and developers to ensure business requirements are properly analyzed, translated into effective solutions, and successfully delivered. The position offers exposure to major digital transformation initiatives, ERP implementations, process automation projects, system integrations, and continuous improvement activities across multiple business functions and legal entities and ongoing functional support.</p><p>KEY RESPONSIBILTIES</p><ul><li>Engage with business stakeholders to understand requirements, challenges, and process needs.</li><li>Analyze, document, and improve business processes, functional requirements, and specifications.</li><li>Prepare Functional Requirement Documents (FRDs), process flows, user stories, and related documentation.</li><li>Provide functional support for Microsoft Dynamics 365 Finance &amp; Operations and other business applications.</li><li>Investigate and resolve functional, transactional, and process-related issues.</li><li>Collaborate with developers, vendors, and implementation partners to deliver and validate effective solutions.</li><li>Support D365 implementations, upgrades, rollouts, enhancements, go-live, and post-go-live activities.</li><li>Develop test scenarios and scripts, conduct functional testing, and coordinate UAT activities.</li><li>Perform data validation, reconciliation, and troubleshooting, including support for data migration and data quality initiatives.</li><li>Prepare user guides, training materials, and process documentation, and conduct end-user training and knowledge-transfer sessions.</li><li>Promote standard system capabilities, best practices, and effective user adoption.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Systems, Engineering, Business Information Systems, or a related field. Minimum 3 years of experience in Business Analysis, ERP Functional Consulting, or ERP Support. Hands on experience with Microsoft Dynamics 365 Finance &amp; Operations is highly preferred. Experience in ERP implementation and/or support environments. Knowledge of Finance, Supply Chain, Procurement, Inventory Management, Project Accounting, or HR processes is an advantage. Strong knowledge of business requirements gathering, process analysis, ERP functional support, UAT, data analysis, and reconciliation. Proficiency in Power BI; knowledge of Dynamics 365 CRM, Field Service, Power Apps, Power Automate, Azure DevOps, SQL, and application integrations is an advantage. Microsoft Dynamics 365 Functional Consultant certification is an advantage. Fluency in English and French. Strong analytical, problem solving, communication, and interpersonal skills. Strong documentation and presentation skills, with the ability to manage multiple priorities and deadlines.</p>

<p>Aspire Software is looking for a <strong>Lead Software Developer</strong> to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p> </p> <p> <strong>What your day will look like</strong> </p> <ul> <li>Lead, mentor and grow a team of backend engineers by setting technical direction, coding standards and best practices</li> <li>Own the architecture and technical design of enterprise web applications on AWS, from concept to production</li> <li>Make key decisions on technology, scalability, security and cost, and balance short-term delivery against long-term maintainability</li> <li>Work with Product, QA, DevOps and business stakeholders to turn requirements into realistic plans and timelines</li> <li>Lead code reviews, design reviews and technical discussions</li> <li>Drive the use of AI-assisted development tools and workflows across the team to improve productivity and quality</li> <li>Act as the escalation point during production incidents: lead root-cause analysis, coordinate fixes and put preventive measures in place</li> <li>Find and reduce technical debt, and keep improving engineering processes (CI/CD, testing, observability)</li> </ul><ul> <ul> <li>A Computer Science or Software Engineering degree, or equivalent experience</li> <li>8+ years of backend development experience, including 2+ years in a technical lead or team lead role</li> <li>Deep expertise in Node.js (Nest.js, Next.js or Express) or Python (Flask or Django), and in NoSQL databases (MongoDB)</li> <li>Proven experience designing and delivering enterprise web applications on AWS, with strong knowledge of API Gateway, Lambda, Cognito, Amplify, Application Load Balancers and ECS/EKS</li> <li>Hands-on experience building secure, scalable AWS architectures using VPCs, IAM security policies, Kubernetes, Docker and MongoDB Atlas</li> <li>Demonstrated skill with AI tools for development, and the ability to help a team adopt them</li> <li>Experience with CI/CD pipelines, automated testing and monitoring/observability tools</li> <li>A track record of mentoring engineers and building a strong engineering culture</li> </ul> </ul> <p> </p> <p>.<br> </p><p><strong>Desired Candidate Profile</strong></p><ul> <ul> <li>A Computer Science or Software Engineering degree, or equivalent experience</li> <li>8+ years of backend development experience, including 2+ years in a technical lead or team lead role</li> <li>Deep expertise in Node.js (Nest.js, Next.js or Express) or Python (Flask or Django), and in NoSQL databases (MongoDB)</li> <li>Proven experience designing and delivering enterprise web applications on AWS, with strong knowledge of API Gateway, Lambda, Cognito, Amplify, Application Load Balancers and ECS/EKS</li> <li>Hands-on experience building secure, scalable AWS architectures using VPCs, IAM security policies, Kubernetes, Docker and MongoDB Atlas</li> <li>Demonstrated skill with AI tools for development, and the ability to help a team adopt them</li> <li>Experience with CI/CD pipelines, automated testing and monitoring/observability tools</li> <li>A track record of mentoring engineers and building a strong engineering culture</li> </ul> </ul>

<p>Aspire Software is looking for an AI Engineering Manager to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job: The AI Engineering Manager leads a cross-functional team (Development &amp; QA) and owns technical architecture, delivery outcomes, AI-enabled system design and driving an AI first culture among your team. This role is both strategic and hands-on. It requires strong expertise in modern AI frameworks, applied AI architectures, and scalable system design. The manager is accountable for delivering stable, secure, AI-powered capabilities not just managing execution.</p><p>Core Responsibilities</p><strong>Technical Leadership &amp; Architecture</strong><ul><li>Own product architecture, including AI/LLM-integrated components</li><li>Design scalable, secure, and maintainable systems</li><li>Lead decisions involving: LLM integration (OpenAI, Azure OpenAI, etc.)</li><li>RAG architectures and vector databases</li><li>AI orchestration frameworks (LangChain, Semantic Kernel, LlamaIndex)</li><li>Ensure system reliability, observability, and cost efficiency</li><li>Establish AI governance and safe usage practices</li></ul><strong>AI Framework &amp; Methodology Expertise</strong><ul><li>Apply modern AI methodologies, including:</li><li>Retrieval-Augmented Generation (RAG)</li><li>Prompt engineering and evaluation</li><li>AI output validation and guardrails</li><li>Human-in-the-loop workflows</li><li>Model monitoring and performance evaluation</li><li>Drive experimentation, A/B testing, and telemetry-based decision making</li></ul><strong>Team Leadership</strong><ul><li>Lead and mentor developers and QA engineers</li><li>Raise AI literacy across the team</li><li>Establish AI-native coding and review standards</li><li>Balance speed, quality, and architectural integrity</li></ul><strong>Delivery &amp; Outcome Ownership</strong><ul><li>Own predictable, high-quality releases</li><li>Ensure AI features are measurable, validated, and production-ready</li><li>Act as technical escalation point</li><li>Drive cross-team alignment with Product, Data, and DevOps</li></ul><strong>AI-Driven Engineering Excellence</strong><ul><li>Leverage AI-assisted development tools to improve velocity</li><li>Optimize AI cost-performance tradeoffs</li><li>Embed automation into testing and CI/CD pipelines</li></ul><p>7+ years software engineering experience, 2+ years in technical leadership</p><p>Hands-on experience building and deploying AI-enabled systems</p><p>Strong knowledge of:</p><ul><li>LLM integration and prompt design</li><li>RAG architectures and vector search</li><li>AI orchestration frameworks</li><li>Cloud platforms (Azure, AWS, or GCP)</li><li>Experience designing scalable distributed systems</li></ul><p>Preferred Experience in regulated industries</p><p>AI governance and compliance knowledge</p><p>Model lifecycle management and monitoring tools</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years software engineering experience, 2+ years in technical leadership</p><p>Hands-on experience building and deploying AI-enabled systems</p><p>Strong knowledge of:</p><ul><li>LLM integration and prompt design</li><li>RAG architectures and vector search</li><li>AI orchestration frameworks</li><li>Cloud platforms (Azure, AWS, or GCP)</li><li>Experience designing scalable distributed systems</li></ul><p>Preferred Experience in regulated industries</p><p>AI governance and compliance knowledge</p><p>Model lifecycle management and monitoring tools</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an AI Engineering Manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Engineering Manager leads a cross-functional team (Development &amp; QA) and owns technical architecture, delivery outcomes, AI-enabled system design and driving an AI first culture among your team.<br> This role is both strategic and hands-on.<br> It requires strong expertise in modern AI frameworks, applied AI architectures, and scalable system design.<br> The manager is accountable for delivering stable, secure, AI-powered capabilities — not just managing execution.<br> Core Responsibilities Technical Leadership &amp; Architecture Own product architecture, including AI/LLM-integrated components Design scalable, secure, and maintainable systems Lead decisions involving: LLM integration (OpenAI, Azure OpenAI, etc.<br>) RAG architectures and vector databases AI orchestration frameworks (LangChain, Semantic Kernel, LlamaIndex) Ensure system reliability, observability, and cost efficiency Establish AI governance and safe usage practices AI Framework &amp; Methodology Expertise Apply modern AI methodologies, including: Retrieval-Augmented Generation (RAG) Prompt engineering and evaluation AI output validation and guardrails Human-in-the-loop workflows Model monitoring and performance evaluation Drive experimentation, A/B testing, and telemetry-based decision making Team Leadership Lead and mentor developers and QA engineers Raise AI literacy across the team Establish AI-native coding and review standards Balance speed, quality, and architectural integrity Delivery &amp; Outcome Ownership Own predictable, high-quality releases Ensure AI features are measurable, validated, and production-ready Act as technical escalation point Drive cross-team alignment with Product, Data, and DevOps AI-Driven Engineering Excellence Leverage AI-assisted development tools to improve velocity Optimize AI cost-performance tradeoffs Embed automation into testing and CI/CD pipelines 7+ years software engineering experience, 2+ years in technical leadership Hands-on experience building and deploying AI-enabled systems Strong knowledge of: LLM integration and prompt design RAG architectures and vector search AI orchestration frameworks Cloud platforms (Azure, AWS, or GCP) Experience designing scalable distributed systems Preferred Experience in regulated industries AI governance and compliance knowledge Model lifecycle management and monitoring tools</span> </div>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <br> <h4>About the job</h4> <p>We are seeking a hands-on Technical Lead to own cloud infrastructure and DevOps operations for the Health and Dental portfolio. This role combines technical delivery with team leadership, ensuring that the platform is reliable, secure, cost-effective and well supported.</p> <p>The successful candidate will work directly with application teams to support service delivery, resolve production issues and make sound infrastructure decisions.</p> <br> <h4>Team responsibilities</h4> <ul> <li>Lead and manage two employees supporting the Health and Dental portfolio.</li> </ul> <br> <h4>Key responsibilities</h4> <ul> <li>Lead and manage two employees, providing technical direction, coaching, work prioritization and oversight of delivery.</li> <li>Own AWS infrastructure, defined and managed through infrastructure as code.</li> <li>Build and maintain CI/CD pipelines covering build, testing, security scanning and deployment.</li> <li>Operate containerized production workloads, including health checks, rolling deployments and autoscaling.</li> <li>Own backup and disaster recovery procedures, including regular restore testing.</li> <li>Configure and maintain AWS load balancers and Nginx.</li> <li>Manage access controls, IAM policies and secrets, and coordinate vulnerability remediation.</li> <li>Maintain monitoring and alerting, and lead calm, methodical incident response and troubleshooting.</li> <li>Monitor and optimize cloud spending, making clear, reasoned tradeoffs between cost, reliability, security and operational effort.</li> <li>Work closely with application teams to troubleshoot services, coordinate releases and address infrastructure dependencies.</li> <li>Document operational procedures, maintain technical standards and promote knowledge sharing.</li> </ul> <br> <h4>Requirements</h4> <ul> <li>Hands-on AWS experience, including EC2, ECS, ECR, RDS, ACM, ALB/NLB, Secrets Manager, IAM, S3, CloudWatch and Cloud Map.</li> <li>Strong Linux administration and troubleshooting skills.</li> <li>Solid understanding of networking, including DNS, routing, firewalls, TLS and load balancing.</li> <li>Experience managing infrastructure as code with Terraform and/or OpenTofu.</li> <li>Experience with Docker, including building, maintaining and troubleshooting container images.</li> <li>Working knowledge of Git and CI/CD platforms such as GitHub Actions, GitLab CI or equivalent.</li> <li>Experience with DNS management, preferably Cloudflare.</li> <li>Experience with monitoring and alerting tools such as Zabbix.</li> <li>Familiarity with Jira or equivalent ticketing and work-management systems.</li> <li>Ability to read unfamiliar application code, particularly Java/Spring and Node.js, to support troubleshooting.</li> <li>Experience providing technical leadership and mentoring team members.</li> </ul> <br> <h4>Key competencies</h4> <ul> <li><strong>Operational judgment:</strong> Responds calmly to incidents, diagnoses issues systematically and communicates clearly.</li> <li><strong>Practical decision-making:</strong> Can explain infrastructure tradeoffs, including self-hosted versus managed services and when a temporary solution is appropriate or needs to be replaced.</li> <li><strong>Ownership:</strong> Takes responsibility for service reliability, security, recovery readiness and ongoing costs.</li> <li><strong>Cross-team collaboration:</strong> Works effectively with the teams building and releasing each service.</li> <li><strong>People leadership:</strong> Sets clear priorities, supports team development and encourages shared knowledge.</li> </ul> <br> <h4>Preferred qualifications</h4> <ul> <li>Windows administration experience.</li> <li>Experience with Microsoft Azure services.</li> <li>Experience administering Microsoft 365, including email accounts.</li> <li>Familiarity with employee onboarding and offboarding processes, including access provisioning and removal.</li> </ul>

<p>Aspire Software is looking for an Intermediate Quality Assurance Analyst to join our team in Lebanon.</p> <p> <strong>About the Job:</strong> </p><p>The first months in this role are focused squarely on automating regression across the platform. You will work within the Qa team, reporting to the QA Manager. You'll inherit a mixed landscape of Playwright, Postman, Selenium, and Datadog-based automation and be expected to consolidate it into something coherent, maintainable, and genuinely useful.</p> <p>This is not a role for someone who writes test scripts to a ticket queue. We're looking for someone who thinks critically about test architecture, uses AI tooling as a force multiplier rather than a shortcut, and has the scripting depth to build automation that actually survives contact with a changing codebase.</p> <p> </p> <p> </p> <p> <strong>Key responsibilities</strong> </p> <p> <strong>Regression Automation and Test Architecture</strong> </p> <ul> <li>Drive the evolution of our AI-augmented automation framework using Claude code and Playwright MCP to build the automated regression suite across web (React / AngularJS), API, and mobile (React Native) surfaces.</li> <li>Structure test architecture for maintainability: page object models, stable selectors, environment-aware configuration, and clear separation between smoke, regression, and integration suites.</li> <li>Integrate Postman collections into the CI/CD pipeline for API-level coverage, including Sadie, iPOS, and email integration endpoints.</li> <li>Own the migration and consolidation of existing Selenium and Datadog-based automation into the target toolchain, deprecating fragmented coverage as consolidated suites reach parity.</li> <li>Manage test case organisation and coverage tracking in Testomat.io, ensuring the test library reflects the current product and remains actionable.</li> </ul> <p> <strong>AI-Augmented Testing Practice</strong> </p> <ul> <li>Accelerate AI driven testing using AI tools actively and critically for test generation, improved coverage analysis, and to identify gaps rather than relying on AI output uncritically.</li> <li>Scale autonomous testing by expanding and refining our library of custom Claude skills to achieve consistent, self-healing and resilient test execution.</li> <li>Contribute to the team's emerging standards for AI-assisted QA: what AI does well, where human judgement is required, and how to review and validate generated test logic.</li> <li>Identify opportunities to apply AI to test data generation, selector maintenance, and failure triage, and build repeatable patterns the wider QA function can adopt.</li> </ul> <p> <strong>Platform Integration and Delivery Alignment</strong> </p> <ul> <li>Work within GitLab CI/CD pipelines to integrate automation runs into the build and deployment process, targeting pre-merge and post-deploy execution stages.</li> <li>Collaborate with the QA Manager to align automation coverage with the manual test suite in Testomat.io, avoiding duplication and ensuring automation is targeted where it adds most value.</li> <li>Contribute to the team's Shape Up delivery rhythm: scoped automation work will be shaped as pitches, executed within fixed cycles, and shipped to a defined standard.</li> <li>Surface flaky tests, coverage gaps, and reliability issues proactively rather than waiting for release failures to expose them.</li> </ul> <p> <strong>About You</strong> </p> <p>You are a scripting-first automation engineer who brings genuine depth to test architecture, not just tool familiarity. You are comfortable working across web, API, mobile, and integration surfaces, and you use AI tooling as a multiplier for your own judgement, not a replacement for it. You care about quality as an outcome, not a process checkbox.</p><ul> <li> Strong scripting ability in JavaScript or TypeScript, with the depth to write maintainable, structured automation rather than brittle scripts</li> <li>AI tooling mastery, with hands on experience with Claude Code CLI, MCP servers or similar LLM-driven development tools</li> <li>Demonstrated prompt engineering skills with a proven ability to write, version and optimise LLM prompts and structured Claude skills along with the critical judgement to review and validate AI-generated output</li> <li>Hands-on Playwright experience across browser automation, including page object model patterns, environment configuration, and CI integration</li> <li>Postman experience for API test authoring and collection-based pipeline integration</li> <li>Demonstrated use of AI coding tools (Claude, Copilot, or equivalent) in a testing context, with the critical judgement to review and validate AI-generated output</li> <li>Experience integrating automated tests into GitLab CI/CD pipelines (or equivalent: GitHub Actions, Azure DevOps)</li> <li>Hands-on experience automating mobile app testing, including React Native or equivalent cross-platform frameworks, covering UI flows, device/emulator configuration, and integration with CI pipelines</li> <li>Ability to read and understand application code sufficiently to write tests against it, trace failures to root causes, and identify testable boundaries</li> <li>Experience working in a multi-surface environment covering web frontend, REST APIs, and mobile</li> </ul> <p> </p> <p>Highly Desirable</p> <ul> <li>Testomat.io experience for test management, coverage mapping, and CI integration</li> <li>Familiarity with Selenium and an ability to assess and migrate existing Selenium-based suites</li> <li>Experience with React-based frontends and an understanding of component-level testability</li> <li>Exposure to React Native or mobile automation frameworks beyond the essentials (e.g. Detox, Appium, or Maestro)</li> <li>Familiarity with Linear for work tracking and Notion for documentation, consistent with how the team operates</li> <li>Prior experience in a SaaS or platform engineering environment where test reliability directly affects release confidence</li> </ul> <p> </p> <p>What's in It for You</p> <p>This is a role where you will own something that matters from day one. Automated regression is a critical-path deliverable for NBI's transformation, and the work you do in the first few months will directly shape how confidently and frequently the engineering team can ship. You'll work across a modern, evolving stack with genuine latitude to shape the automation architecture rather than inherit someone else's unmaintainable framework.</p> <p>You'll be close to the engineering and QA practice, connected to Platform and Security leadership, and working in a team that takes quality seriously as a shared responsibility, not a gate at the end of the pipeline. The tooling is modern (GitLab, Linear, Notion, Testomat, Playwright), the environment is remote-first, and the work is consequential</p><p><strong>Desired Candidate Profile</strong></p><p>You are a scripting-first automation engineer who brings genuine depth to test architecture, not just tool familiarity. You are comfortable working across web, API, mobile, and integration surfaces, and you use AI tooling as a multiplier for your own judgement, not a replacement for it. You care about quality as an outcome, not a process checkbox.</p><ul><li> Strong scripting ability in JavaScript or TypeScript, with the depth to write maintainable, structured automation rather than brittle scripts</li><li>AI tooling mastery, with hands on experience with Claude Code CLI, MCP servers or similar LLM-driven development tools</li><li>Demonstrated prompt engineering skills with a proven ability to write, version and optimise LLM prompts and structured Claude skills along with the critical judgement to review and validate AI-generated output</li><li>Hands-on Playwright experience across browser automation, including page object model patterns, environment configuration, and CI integration</li><li>Postman experience for API test authoring and collection-based pipeline integration</li><li>Demonstrated use of AI coding tools (Claude, Copilot, or equivalent) in a testing context, with the critical judgement to review and validate AI-generated output</li><li>Experience integrating automated tests into GitLab CI/CD pipelines (or equivalent: GitHub Actions, Azure DevOps)</li><li>Hands-on experience automating mobile app testing, including React Native or equivalent cross-platform frameworks, covering UI flows, device/emulator configuration, and integration with CI pipelines</li><li>Ability to read and understand application code sufficiently to write tests against it, trace failures to root causes, and identify testable boundaries</li><li>Experience working in a multi-surface environment covering web frontend, REST APIs, and mobile</li></ul><p>Highly Desirable</p><ul><li>Testomat.io experience for test management, coverage mapping, and CI integration</li><li>Familiarity with Selenium and an ability to assess and migrate existing Selenium-based suites</li><li>Experience with React-based frontends and an understanding of component-level testability</li><li>Exposure to React Native or mobile automation frameworks beyond the essentials (e.g. Detox, Appium, or Maestro)</li><li>Familiarity with Linear for work tracking and Notion for documentation, consistent with how the team operates</li><li>Prior experience in a SaaS or platform engineering environment where test reliability directly affects release confidence</li></ul>

<p>The first months in this role are focused squarely on automating regression across the platform. You will work within the Qa team, reporting to the QA Manager. You'll inherit a mixed landscape of Playwright, Postman, Selenium, and Datadog-based automation and be expected to consolidate it into something coherent, maintainable, and genuinely useful. This is not a role for someone who writes test scripts to a ticket queue. We're looking for someone who thinks critically about test architecture, uses AI tooling as a force multiplier rather than a shortcut, and has the scripting depth to build automation that actually survives contact with a changing codebase.</p><h3>Key responsibilities</h3><h4>Regression Automation and Test Architecture</h4><p>Drive the evolution of our AI-augmented automation framework using Claude code and Playwright MCP to build the automated regression suite across web (React / AngularJS), API, and mobile (React Native) surfaces. Structure test architecture for maintainability: page object models, stable selectors, environment-aware configuration, and clear separation between smoke, regression, and integration suites. Integrate Postman collections into the CI/CD pipeline for API-level coverage, including Sadie, iPOS, and email integration endpoints. Own the migration and consolidation of existing Selenium and Datadog-based automation into the target toolchain, deprecating fragmented coverage as consolidated suites reach parity. Manage test case organisation and coverage tracking in Testomat.io, ensuring the test library reflects the current product and remains actionable.</p><h4>AI-Augmented Testing Practice</h4><p>Accelerate AI driven testing using AI tools actively and critically for test generation, improved coverage analysis, and to identify gaps rather than relying on AI output uncritically. Scale autonomous testing by expanding and refining our library of custom Claude skills to achieve consistent, self-healing and resilient test execution. Contribute to the team's emerging standards for AI-assisted QA: what AI does well, where human judgement is required, and how to review and validate generated test logic. Identify opportunities to apply AI to test data generation, selector maintenance, and failure triage, and build repeatable patterns the wider QA function can adopt.</p><h4>Platform Integration and Delivery Alignment</h4><p>Work within GitLab CI/CD pipelines to integrate automation runs into the build and deployment process, targeting pre-merge and post-deploy execution stages. Collaborate with the QA Manager to align automation coverage with the manual test suite in Testomat.io, avoiding duplication and ensuring automation is targeted where it adds most value. Contribute to the team's Shape Up delivery rhythm: scoped automation work will be shaped as pitches, executed within fixed cycles, and shipped to a defined standard. Surface flaky tests, coverage gaps, and reliability issues proactively rather than waiting for release failures to expose them.</p><h3>About You</h3><p>You are a scripting-first automation engineer who brings genuine depth to test architecture, not just tool familiarity. You are comfortable working across web, API, mobile, and integration surfaces, and you use AI tooling as a multiplier for your own judgement, not a replacement for it. You care about quality as an outcome, not a process checkbox.</p><ul><li>Strong scripting ability in JavaScript or TypeScript, with the depth to write maintainable, structured automation rather than brittle scripts</li><li>AI tooling mastery, with hands on experience with Claude code CLI, MCP servers or similar LLM-driven development tools</li><li>Demonstrated prompt engineering skills with a proven ability to write, version and optimise LLM prompts and structured Claude skills along with the critical judgement to review and validate AI-generated output</li><li>Hands-on Playwright experience across browser automation, including page object model patterns, environment configuration, and CI integration</li><li>Postman experience for API test authoring and collection-based pipeline integration</li><li>Demonstrated use of AI coding tools (Claude, Copilot, or equivalent) in a testing context, with the critical judgement to review and validate AI-generated output</li><li>Experience integrating automated tests into GitLab CI/CD pipelines (or equivalent: GitHub Actions, Azure DevOps)</li><li>Hands-on experience automating mobile app testing, including React Native or equivalent cross-platform frameworks, covering UI flows, device/emulator configuration, and integration with CI pipelines</li><li>Ability to read and understand application code sufficiently to write tests against it, trace failures to root causes, and identify testable boundaries</li><li>Experience working in a multi-surface environment covering web frontend, REST APIs, and mobile</li></ul><h3>Highly Desirable</h3><ul><li>Testomat.io experience for test management, coverage mapping, and CI integration</li><li>Familiarity with Selenium and an ability to assess and migrate existing Selenium-based suites</li><li>Experience with React-based frontends and an understanding of component-level testability</li><li>Exposure to React Native or mobile automation frameworks beyond the essentials (e.g. Detox, Appium, or Maestro)</li><li>Familiarity with Linear for work tracking and Notion for documentation, consistent with how the team operates</li><li>Prior experience in a SaaS or platform engineering environment where test reliability directly affects release confidence</li></ul><h3>What's in It for You</h3><p>This is a role where you will own something that matters from day one. Automated regression is a critical-path deliverable for NBI's transformation, and the work you do in the first few months will directly shape how confidently and frequently the engineering team can ship. You'll work across a modern, evolving stack with genuine latitude to shape the automation architecture rather than inherit someone else's unmaintainable framework. You'll be close to the engineering and QA practice, connected to Platform and Security leadership, and working in a team that takes quality seriously as a shared responsibility, not a gate at the end of the pipeline. The tooling is modern (GitLab, Linear, Notion, Testomat, Playwright), the environment is remote-first, and the work is consequential</p><p><strong>Desired Candidate Profile</strong></p><h3>About You</h3><p>You are a scripting-first automation engineer who brings genuine depth to test architecture, not just tool familiarity. You are comfortable working across web, API, mobile, and integration surfaces, and you use AI tooling as a multiplier for your own judgement, not a replacement for it. You care about quality as an outcome, not a process checkbox.</p><ul><li>Strong scripting ability in JavaScript or TypeScript, with the depth to write maintainable, structured automation rather than brittle scripts</li><li>AI tooling mastery, with hands on experience with Claude code CLI, MCP servers or similar LLM-driven development tools</li><li>Demonstrated prompt engineering skills with a proven ability to write, version and optimise LLM prompts and structured Claude skills along with the critical judgement to review and validate AI-generated output</li><li>Hands-on Playwright experience across browser automation, including page object model patterns, environment configuration, and CI integration</li><li>Postman experience for API test authoring and collection-based pipeline integration</li><li>Demonstrated use of AI coding tools (Claude, Copilot, or equivalent) in a testing context, with the critical judgement to review and validate AI-generated output</li><li>Experience integrating automated tests into GitLab CI/CD pipelines (or equivalent: GitHub Actions, Azure DevOps)</li><li>Hands-on experience automating mobile app testing, including React Native or equivalent cross-platform frameworks, covering UI flows, device/emulator configuration, and integration with CI pipelines</li><li>Ability to read and understand application code sufficiently to write tests against it, trace failures to root causes, and identify testable boundaries</li><li>Experience working in a multi-surface environment covering web frontend, REST APIs, and mobile</li></ul><h3>Highly Desirable</h3><ul><li>Testomat.io experience for test management, coverage mapping, and CI integration</li><li>Familiarity with Selenium and an ability to assess and migrate existing Selenium-based suites</li><li>Experience with React-based frontends and an understanding of component-level testability</li><li>Exposure to React Native or mobile automation frameworks beyond the essentials (e.g. Detox, Appium, or Maestro)</li><li>Familiarity with Linear for work tracking and Notion for documentation, consistent with how the team operates</li><li>Prior experience in a SaaS or platform engineering environment where test reliability directly affects release confidence</li></ul>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>This is first and foremost an infrastructure role. You will own our AWS estate end to end, from networking, compute and data stores through to identity, monitoring, backups and cost, across shared and customer-dedicated environments. You will work closely with our DevOps engineer, who leads on CI/CD, so that pipelines and environments evolve together.</p> <p>You will also build. When a customer needs a dedicated environment you will stand it up from our Terraform templates, connect it to monitoring, identity and backup, hand it over with clear documentation and manage it through its life. You will be comfortable writing code, whether that is Terraform modules, serverless functions or automation scripts, because at SDS infrastructure and product are built by the same team. Finally, you will be the link between the infrastructure and the people who depend on it: our developers, our ISO 27001 and Cyber Essentials auditors, and the IT and security teams of our customers, particularly enterprise housing providers.</p> <h4>What you will do</h4> <li>Own and operate: keep every environment healthy, patched, backed up and recoverable across Linux and Windows Server, and administer MongoDB for availability and performance.</li> <li>Build as code: create and evolve environments through Terraform, treat drift as a defect, and move us towards hardened, repeatable builds.</li> <li>Secure the platform: own IAM and least privilege, secrets and certificates, encryption, logging and security tooling, and act on what they tell you.</li> <li>Make it observable: build the monitoring, alerting and dashboards that let us find problems before customers do, and own infrastructure incident response.</li> <li>Support compliance: keep our ISO 27001 and Cyber Essentials evidence, asset registers and diagrams current, and present them to auditors and customers on request.</li> <li>Automate and develop: remove manual work with scripts and serverless automation, and contribute to our codebase where infrastructure and application meet.</li> <li>Document and coach: own the infrastructure documentation set, define the standards the team follows, and help developers work safely with the platform.</li> <li>Work with customers: join onboarding and procurement conversations, understand hosting, identity and security requirements, and turn them into clear environment designs.</li> <h4>Requirements</h4> <li>Several years running production infrastructure in AWS, with real depth in networking, compute, IAM, storage and monitoring.</li> <li>Strong Terraform: writing modules, managing state and building environments from code.</li> <li>Confident administering both Linux and Windows Server.</li> <li>Hands-on MongoDB operational experience (replica sets, backups, performance, upgrades).</li> <li>A solid coding background in at least one of Python, PowerShell, Bash or C#/.NET, and the habit of automating anything you do twice.</li> <li>Practical understanding of security controls and what ISO 27001 and Cyber Essentials expect of an infrastructure team.</li> <li>Clear written documentation and the discipline to keep it current.</li> <li>The confidence to explain technical decisions plainly to customers, auditors and developers.</li> <h4>Desirable</h4> <li>AWS certification such as Solutions Architect, SysOps Administrator or Security Specialty.</li> <li>MongoDB, Linux or Microsoft server certifications.</li> <li>Experience with an identity provider and SSO protocols (SAML, OIDC, SCIM).</li> <li>Containers, orchestration or serverless design.</li> <li>Experience hosting for enterprise or public sector customers, including supplier assurance and data residency.</li> <li>Cost optimisation and FinOps practice.</li> <li>Knowledge of the UK housing sector.</li>

<p>Design, develop, test, deploy, and maintain enterprise applications, integrations, and software solutions. Work independently within established architecture and engineering standards to deliver secure, reliable, and maintainable solutions and support continuous improvement.</p><p> </p> Key Accountabilities <p> <strong>Application Development &amp; Engineering</strong> </p> <ul> <li>Design, develop, test, deploy, and maintain enterprise applications and software solutions using approved technologies and platforms.</li> <li>Develop enhancements, APIs, integrations, database components, automation, and reusable software components.</li> <li>Analyze functional and technical requirements and translate them into effective solutions.</li> <li>Troubleshoot defects and improve application performance, reliability, and maintainability.</li> </ul> <p> <strong>Technical Design &amp; Integration</strong> </p> <ul> <li>Contribute to application design and technical solution decisions.</li> <li>Develop APIs, integrations, database structures, procedures, scripts, and technical interfaces.</li> <li>Support data migration, transformation, and validation activities.</li> <li>Follow approved architecture, security, integration, and development standards.</li> </ul> <p> <strong>Quality, Security &amp; DevOps</strong> </p> <ul> <li>Prepare and execute unit, integration, and technical testing.</li> <li>Participate in code reviews and resolve identified defects.</li> <li>Apply secure coding, source control, documentation, and software quality standards.</li> <li>Support controlled build, deployment, release, and CI/CD practices.</li> </ul> <p> <strong>Delivery &amp; Collaboration</strong> </p> <ul> <li>Support implementation, UAT, deployment, and go-live activities.</li> <li>Maintain technical documentation and provide knowledge transfer before transition to operational support.</li> <li>Provide development progress, technical risk, issue, and effort updates.</li> <li>Provide L3 technical support for issues requiring code, database, API, integration, or automation changes.</li> <li>Collaborate with Business Applications &amp; Run, Infrastructure &amp; Cybersecurity, Application PMO &amp; Governance, business stakeholders, and vendors.</li> </ul> Generic Responsibilities <p> <strong>Team Management</strong> <strong> </strong> </p><p> </p><p>Contribute to teamwork, knowledge sharing, and professional working relationships across the team.</p><p> <strong>Safety, Quality, Health and Environment (SQHE):</strong> </p><p> <strong> </strong> </p><p>Comply with all relevant Safety, Quality, Health and Environment (SQHE) policies, procedures, instructions, and controls applicable to the role.</p><p> <strong>Policies, Systems, Processes &amp; Procedures</strong> </p><p> <strong> </strong> </p><p>Perform duties in accordance with approved organizational policies, standards, procedures, and technology controls.</p><p> <strong>Others</strong> </p><p> <strong> </strong> </p><ul> <li>Coordinate and cooperate with team members, colleagues, and superiors on work issues to ensure optimal delivery of work responsibilities.</li> <li>Prepare, verify, and send periodic reports, or any other data reporting material as per work requirement and management requests.</li> <li>Participate in arranging and attending of required travel, activities, meetings, or workshops as per management request and work requirements.</li> <li>Carry out any other duties as per management request or work requirements.</li> </ul><p> </p> Interactions and Work Relationships <p> <strong>Internal</strong> </p><p>Accounting, Finance, Sales, Supply Chain, Human Resources, Management, IT, Audit, Graphic Design, Warehousing, Operations</p><p> <strong>External</strong> </p><p>Software Design, BMB, ITEC, Sets </p><p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Experience </strong> </p><p>Typically 2 4 years of relevant experience in software, web, application, integration, automation, or low-code development.</p><p> <strong>Education and Certification</strong> </p><p>Bachelor s degree in Computer Science, Software Engineering, Computer Engineering, Information Technology, or a related field. Relevant professional certifications are an advantage.</p><p> <strong>Job Specific Skills</strong> </p><p> </p><p> Good knowledge of software engineering principles, object-oriented design, testing, and debugging.</p><p> Working knowledge of relational databases and SQL.</p><p> Experience with web applications, APIs, integrations, automation, or low-code/no-code platforms.</p><p> Working knowledge of source control, CI/CD, deployment, and technical documentation practices.</p><p> Understanding of secure coding and application security principles.</p><p> Strong analytical, problem-solving, communication, and teamwork skills.</p><p> Ability to work independently and learn new technologies as required.</p><p> </p><p> <strong>Technology Environment: </strong>The role works across approved application development, integration, automation, data, low-code/no-code, cloud, and AI-enabled development platforms. Technologies and tools may evolve with business needs and the Group IT technology roadmap.</p><p> </p><p> <strong>Current environment may include: </strong>.NET/C#, ASP.NET MVC, Microsoft SQL Server, IIS, Microsoft Power Platform, APIs, Azure, Git, and AI-assisted development tools.</p><p> </p> Competencies Flexibility &amp; Adaptability-L3 Communication-L3 Integrity-L4 Driving &amp; Achieving Results-L3 Innovation &amp; Strategic Thinking-L3<p></p>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <br> <h4>Role overview</h4> <p>We are looking for a hands-on infrastructure specialist to own, secure and grow the AWS platform behind our software for the UK housing sector. You will keep customer environments reliable and well documented, build new environments as code, and be the person our customers and auditors trust with the difficult infrastructure questions.</p> <p>This is first and foremost an infrastructure role. You will own our AWS estate end to end, from networking, compute and data stores through to identity, monitoring, backups and cost, across shared and customer-dedicated environments. You will work closely with our DevOps engineer, who leads on CI/CD, so that pipelines and environments evolve together.</p> <p>You will also build. When a customer needs a dedicated environment you will stand it up from our Terraform templates, connect it to monitoring, identity and backup, hand it over with clear documentation and manage it through its life. You will be comfortable writing code, whether that is Terraform modules, serverless functions or automation scripts, because at SDS infrastructure and product are built by the same team.</p> <p>Finally, you will be the link between the infrastructure and the people who depend on it: our developers, our ISO 27001 and Cyber Essentials auditors, and the IT and security teams of our customers, particularly enterprise housing providers.</p> <br> <h4>Key responsibilities</h4> <ul> <li>Own and operate: keep every environment healthy, patched, backed up and recoverable across Linux and Windows Server, and administer MongoDB for availability and performance.</li> <li>Build as code: create and evolve environments through Terraform, treat drift as a defect, and move us towards hardened, repeatable builds.</li> <li>Secure the platform: own IAM and least privilege, secrets and certificates, encryption, logging and security tooling, and act on what they tell you.</li> <li>Make it observable: build the monitoring, alerting and dashboards that let us find problems before customers do, and own infrastructure incident response.</li> <li>Support compliance: keep our ISO 27001 and Cyber Essentials evidence, asset registers and diagrams current, and present them to auditors and customers on request.</li> <li>Automate and develop: remove manual work with scripts and serverless automation, and contribute to our codebase where infrastructure and application meet.</li> <li>Document and coach: own the infrastructure documentation set, define the standards the team follows, and help developers work safely with the platform.</li> <li>Work with customers: join onboarding and procurement conversations, understand hosting, identity and security requirements, and turn them into clear environment designs.</li> </ul> <br> <h4>Requirements</h4> <ul> <li>Several years running production infrastructure in AWS, with real depth in networking, compute, IAM, storage and monitoring.</li> <li>Strong Terraform: writing modules, managing state and building environments from code.</li> <li>Confident administering both Linux and Windows Server.</li> <li>Hands-on MongoDB operational experience (replica sets, backups, performance, upgrades).</li> <li>A solid coding background in at least one of Python, PowerShell, Bash or C# / .NET, and the habit of automating anything you do twice.</li> <li>Practical understanding of security controls and what ISO 27001 and Cyber Essentials expect of an infrastructure team.</li> <li>Clear written documentation and the discipline to keep it current.</li> <li>The confidence to explain technical decisions plainly to customers, auditors and developers.</li> </ul> <br> <h4>Desirable</h4> <ul> <li>AWS certification such as Solutions Architect, SysOps Administrator or Security Specialty.</li> <li>MongoDB, Linux or Microsoft server certifications.</li> <li>Experience with an identity provider and SSO protocols (SAML, OIDC, SCIM).</li> <li>Containers, orchestration or serverless design.</li> <li>Experience hosting for enterprise or public sector customers, including supplier assurance and data residency.</li> <li>Cost optimisation and FinOps practice.</li> <li>Knowledge of the UK housing sector.</li> </ul>

We’re looking for an experienced functional CRM solution architect to lead the functional design and delivery of enterprise CRM solutions for large, complex organizations.</p> <p>This is a hands-on, client-facing role for someone who understands how businesses sell, serve, and engage their customers, and who can turn that understanding into a clear, well-designed CRM solution. You’ll lead process discovery, shape the functional architecture, and make sure that what gets built actually works for the people who use it.</p> <p>You’ll work on enterprise-scale transformation programmes with multiple workstreams, demanding stakeholders, and real accountability for outcomes. We want someone who brings a point of view, not just someone who documents requirements. You should have challenged how a business works, designed a better way, and seen it through go-live and adoption.</p> <h4>What you'll do</h4> <ul> <li>Lead discovery workshops with business stakeholders to understand objectives, current-state processes, pain points, and customer engagement requirements.</li> <li>Map and redesign end-to-end customer processes such as lead-to-opportunity, quote-to-order, case management, service delivery, loyalty, and customer journeys.</li> <li>Define the functional CRM architecture across sales, service, marketing, and field operations capabilities.</li> <li>Support CRM platform selection and evaluation, including requirements definition, vendor assessment, and fit analysis.</li> <li>Run fit-gap analysis and recommend the right balance of out-of-the-box capability, configuration, and custom development.</li> <li>Translate business requirements into functional designs, user stories, and acceptance criteria that delivery teams can build from.</li> <li>Define the functional data model, customer 360 view, record ownership, roles and access, business rules, and process flows in partnership with technical architects.</li> <li>Act as design authority for functional decisions, managing scope, trade-offs, and change requests across workstreams.</li> <li>Define integration requirements from a business perspective, covering ERP, marketing automation, contact centre, customer portals, and data platforms.</li> <li>Define data migration requirements, mapping, and validation from a business perspective.</li> <li>Lead test strategy from a functional perspective, including scenario design, system integration testing support, and user acceptance testing.</li> <li>Shape training, change management, and adoption plans so that the solution is used as intended after go-live.</li> <li>Contribute to solutioning, estimation, and scoping of new phases and change requests.</li> <li>Identify opportunities to use AI and automation within CRM to improve productivity and customer outcomes.</li> <li>Advise clients on CRM best practice, operating model, and governance.</li> <li>Produce high-quality functional artefacts, including process maps, functional design documents, requirements traceability, and decision logs.</li> <li>Collaborate with technical architects, developers, data, and delivery leads throughout discovery, design, build, testing, and hypercare.</li> </ul> <h4>Requirements</h4> <ul> <li>10+ years in CRM or customer engagement, including 6+ years in functional lead or architect roles.</li> <li>A track record of leading the functional design of enterprise CRM implementations end to end on large-scale, multi-workstream programmes.</li> <li>Deep implementation experience on at least one leading CRM platform, such as Salesforce, Microsoft Dynamics 365, SAP Sales & Service Cloud, Oracle CX, or Pega, with exposure to more than one being a strong advantage.</li> <li>Experience in a consulting or systems integration environment, delivering for enterprise clients in a structured, client-facing delivery model.</li> <li>Strong knowledge of CRM domains, including sales, customer service, marketing, field service, and customer data management.</li> <li>Strong business process design skills, with experience in process mapping (for example, BPMN) and requirements management in Jira or Azure DevOps.</li> <li>A working understanding of CRM data models, integration concepts, and platform capabilities, enough to collaborate credibly with technical teams.</li> <li>Experience leading workshops, fit-gap sessions, and user acceptance testing with senior business stakeholders.</li> <li>Excellent communication and facilitation skills, with the ability to influence business and technical audiences alike.</li> <li>Comfort working independently in a contract capacity and getting productive quickly within established client teams.</li> </ul> <h4>Nice to have</h4> <ul> <li>CRM certifications, such as Salesforce Certified Consultant or Architect credentials, Microsoft Dynamics 365 functional certifications, or equivalents.</li> <li>Experience with CRM platform selection or multi-platform CRM landscapes.</li> <li>Experience with contact centre, CDP, or marketing automation solutions.</li> <li>Industry experience in financial services, government, telecoms, or other regulated sectors.</li> <li>GCC client experience and/or Arabic language skills.</li> </ul>

<p><br></p><p>The Opportunity The Senior Resource &amp; Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time . The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally. You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies. This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.</p><p>Core Responsibilities</p><p><strong>Strategic Resource Planning &amp; Deployment</strong> Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives. Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity. Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans. Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks. Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities. Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.</p><p><strong>International Client &amp; Stakeholder Management</strong> Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies. Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders. Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements. Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs. Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation. Negotiate priorities and resource allocation when demand exceeds available capacity. Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.</p><p><strong>People Management &amp; Talent Development</strong> Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities. Match resources with assignments that balance business needs with professional development and career progression. Conduct regular performance and engagement follow-ups with Centre of Excellence resources. Provide coaching, feedback, and support to help employees improve their performance and develop professionally. Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders. Support succession planning and retention of high-performing and high-potential talent. Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.</p><p><strong>Utilization, Capacity &amp; Performance Management</strong> Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs. Analyze resourcing data and translate findings into actionable recommendations for leadership. Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness. Identify resources that are underutilized or overloaded and proactively rebalance workloads. Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements. Use data to support workforce planning and resource investment decisions.</p><p><strong>Technology &amp; AI Capability Development</strong> Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire. Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation. Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities. Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development. Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives. Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.</p><p><strong>Recruitment &amp; Workforce Planning</strong> Partner with leadership and recruitment teams to forecast future talent requirements. Participate in identifying, interviewing, and selecting technology and AI talent. Help define hiring priorities based on projected demand, skills gaps, and strategic business needs. Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.</p><p><strong>Operational Excellence &amp; Continuous Improvement</strong> Continuously improve resource management processes, tools, reporting, and communication practices. Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement. Collaborate with other leaders to share best practices and improve resource management standards across the organization. Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment. Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.</p><p>What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities. Centre of Excellence utilization and productivity remain at healthy levels. Portfolio company leaders view the Centre of Excellence as a trusted technology partner. Resource performance issues and client concerns are identified and resolved quickly. Capacity and hiring requirements are anticipated rather than reacted to. High-performing resources are retained, developed, and given meaningful career opportunities. Technology and AI capabilities continuously evolve with the needs of Aspire's businesses. Leadership has clear visibility into resource capacity, utilization, performance, and future demand.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.</li><li>Strong experience managing or deploying technology professionals across multiple clients, projects, or business units.</li><li>Significant experience working with international clients and stakeholders, ideally across North America, Europe, the Middle East, or other global markets.</li><li>Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning.</li><li>Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.</li><li>Good understanding of modern software development environments, AI, Generative AI, and automation technologies.</li><li>Excellent people management, coaching, and relationship-building skills.</li><li>Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.</li><li>Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.</li><li>Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.</li><li>Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.</li><li>Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.</li><li>Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.</li><li>Comfortable managing ambiguity, multiple priorities, and tight deadlines.</li><li>Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.</li><li>Proven ability to drive process improvements and change management initiatives.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview&nbsp;</strong></p><br><p>The Associate Data Analyst is responsible for collecting, preparing, analyzing, and reporting data to support decision-making across the organization. This role focuses on building reliable dashboards, executing data analyses, maintaining data quality, and supporting business stakeholders with insights.&nbsp;<br> The analyst will work closely with data engineers, senior analysts, and business teams to deliver accurate, timely, and actionable analytics.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;</strong></p><br><ol><li><p><strong>Data Collection &amp; Preparation </strong></p><br></li></ol><ul><li><p>Extract data from internal systems and SQL-based databases.&nbsp;</p><br></li><li><p>Clean, transform, and validate datasets to ensure accuracy and consistency.&nbsp;</p><br></li><li><p>Maintain documentation, data dictionaries, and metadata.&nbsp;</p><br></li><li><p>Ensure data quality through profiling, auditing, and standardization.&nbsp;</p><br></li></ul><ol><li><p><strong>Analysis &amp; Reporting&nbsp;</strong></p><br></li></ol><ul><li><p>Conduct exploratory data analysis (EDA) to identify trends, anomalies, and patterns.&nbsp;</p><br></li></ul><ul><li><p>Build and maintain dashboards and reports using Microsoft Power BI.&nbsp;</p><br></li></ul><ul><li><p>Support KPI development and automate recurring business reports.&nbsp;</p><br></li></ul><ul><li><p>Perform ad hoc data analyses based on stakeholder requirements.&nbsp;</p><br></li></ul><ol><li><p><strong>SQL &amp; Data Modeling&nbsp;</strong></p><br></li></ol><ul><li><p>Write SQL queries for data extraction, transformation, and validation.&nbsp;</p><br></li></ul><ul><li><p>Work with relational databases (SQL Server, PostgreSQL, MySQL).&nbsp;</p><br></li></ul><ul><li><p>Support data modeling efforts for reporting and self-service analytics.&nbsp;</p><br></li></ul><ul><li><p>Collaborate with Data Engineering on dataset improvements and optimization.&nbsp;</p><br></li></ul><ol><li><p><strong>Business Stakeholder Collaboration&nbsp;</strong></p><br></li></ol><ul><li><p>Work with different departments to understand business questions and data needs.&nbsp;</p><br></li></ul><ul><li><p>Assist in translating business requirements into analytical outputs.&nbsp;</p><br></li></ul><ul><li><p>Present findings clearly to non‑technical and technical audiences.&nbsp;</p><br></li></ul><ul><li><p>Provide analytical support for ongoing projects and initiatives.&nbsp;</p><br></li></ul><ol><li><p><strong>Monitoring &amp; Data Quality Assurance&nbsp;</strong></p><br></li></ol><ul><li><p>Monitor dashboards and ensure data freshness and accuracy.&nbsp;</p><br></li></ul><ul><li><p>Identify data quality issues and coordinate resolutions.&nbsp;</p><br></li></ul><ul><li><p>Validate data pipelines and reporting processes.&nbsp;</p><br></li></ul><ul><li><p>Support continuous improvement of analytical workflows.&nbsp;</p><br></li></ul><ol><li><p><strong>Governance &amp; Compliance&nbsp;</strong></p><br></li></ol><ul><li><p>Follow internal governance standards for reporting and data usage.&nbsp;</p><br></li></ul><ul><li><p>Ensure proper handling of sensitive and confidential data.&nbsp;</p><br></li></ul><ul><li><p>Support compliance with data retention and access policies.&nbsp;</p><br></li></ul><ul><li><p>Apply best practices for version control and documentation.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Required Skills &amp; Qualifications</strong></p><br><ul><li><p>Bachelor’s degree in Data Science, Computer Science, or related field.&nbsp;</p><br></li></ul><ul><li><p>Proficiency in Excel (pivot tables, formulas, modeling).&nbsp;</p><br></li></ul><ul><li><p>Basic to intermediate SQL skills.&nbsp;</p><br></li></ul><ul><li><p>Understanding of data analysis, KPIs, and reporting concepts.&nbsp;</p><br></li></ul><ul><li><p>Familiarity with data formats such as JSON, CSV, and Excel.&nbsp;</p><br></li></ul><ul><li><p>Basic exposure to Python is an advantage.&nbsp;</p><br></li></ul><ul><li><p>Strong analytical and critical-thinking skills.&nbsp;</p><br></li></ul><ul><li><p>Good communication and teamwork abilities.&nbsp;</p><br></li></ul><p><strong>Preferred Skills</strong></p><br><ul><li><p>Experience building dashboards in Power BI.&nbsp;</p><br></li></ul><ul><li><p>Familiarity with ETL/ELT concepts&nbsp;</p><br></li></ul><ul><li><p>Exposure to data visualization best practices.&nbsp;</p><br></li></ul><ul><li><p>Basic understanding of data modeling and warehousing.&nbsp;</p><br></li></ul><ul><li><p>Experience with version control (Git) or DevOps environments.&nbsp;</p><br></li></ul><ul><li><p>Experience in Agile/Scrum workflows.&nbsp;</p><br></li></ul><ul><li><p>SSRS&nbsp;</p><br></li></ul><br>Additional Information<br><p><strong>Soft skills:</strong></p><br><ul><li>Excellent organizational skills (ability to prioritize, plan tasks, and respect deadlines).</li><li>Good interpersonal skills.</li><li>Teamwork skills/team spirit.</li><li>Ability to work under stress and respond to tight deadlines.</li><li>High level of autonomy/self-discipline.</li><li>Proactiveness.</li><li>Curious keen to learn and ready for new challenges.</li><li>Ability to work independently.</li><li>Strong willingness to learn and be coached.</li></ul><br><br> </div>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We're hiring a cloud infrastructure engineer to join our professional services team and take real ownership of the AWS environment that runs WeSuite and our hosted customer environments.</p> <p>This is an AWS-first role — our entire platform runs on AWS, and you'll be working in it every day.</p> <p>This is a hands-on engineering role, not a ticket queue. You'll work directly with the head of professional services on a live roadmap: migrating workloads off our legacy AWS account, driving down run-rate cost, hardening our security posture, modernizing our deployment pipelines, and standing up infrastructure for new products. The work is mostly internal-facing — supporting employees and the customers whose environments we host — but you'll also work directly with customers during new deployments, on networking and connectivity questions, and occasionally alongside our sales team when a prospect is evaluating a move onto our hosted platform.</p> <p>If you like owning problems end to end, writing the automation that keeps them from recurring, and documenting it so the next person doesn't have to rediscover it, this role will suit you.</p> <h4>What you'll work on</h4> <ul> <li>Legacy account migration. Move remaining workloads off our legacy AWS account into our Landing Zone Accelerator environment — Elastic Beanstalk environments, EC2 instances, associated networking and Elastic IP strategy.</li> <li>Cost optimization. Continue an active effort to reduce our AWS run rate: right-sizing, storage tiering, reserved capacity strategy, decommissioning idle resources, and keeping anomaly detection and budget alerting in front of the people who need to see it.</li> <li>Security and compliance. Work through Security Hub findings across our production accounts, tune GuardDuty and Inspector, tighten IAM Identity Center permission sets, and support our ongoing SOC 2 program.</li> <li>Deployment automation. Improve and extend our release pipelines, including database refresh automation against RDS SQL Server and configuration-encryption tooling for IIS-hosted sites.</li> <li>Make active revisions to our CloudFormation templates, so newly provisioned resources come up consistently and with less manual work each time.</li> <li>Customer environments. Provision and troubleshoot hosted customer infrastructure — SQL Server and RDS, IIS sites, SSL/TLS certificates, VPC and Transit Gateway routing, Route 53 private hosted zones.</li> <li>New product infrastructure. Support the platform behind our AI product line, including Elastic Beanstalk environments, logging and observability, and infrastructure cost modeling for new services.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Administer and improve AWS infrastructure across multiple accounts: EC2, RDS, S3, VPC/Transit Gateway, Route 53, Elastic Beanstalk, IAM/IAM Identity Center, CloudFormation, Systems Manager, CloudWatch, and CloudTrail.</li> <li>Plan and execute migrations between accounts, regions, and platforms with minimal customer disruption.</li> <li>Administer SQL Server on both RDS and EC2: backup/restore, upgrades, permissions, performance troubleshooting, and migration work.</li> <li>Manage Windows Server and IIS hosting, including SSL/TLS certificate lifecycle, bindings, and renewals.</li> <li>Write and maintain PowerShell and AWS CLI automation for recurring operational work.</li> <li>Build and maintain automated deployment processes for internal and customer-facing releases.</li> <li>Maintain and extend CloudFormation templates for repeatable, consistent resource provisioning.</li> <li>Investigate and resolve infrastructure incidents end to end and produce clear internal documentation and runbooks afterward.</li> <li>Monitor and report on cloud spend; identify and implement savings opportunities.</li> <li>Support security findings for remediation, access reviews, and evidence gathering for SOC 2.</li> <li>Interface directly with hosted customers during project deployments, networking and connectivity questions, and pre-sales technical discussions about our hosted platform.</li> <li>Provide escalation support to internal teams for infrastructure-related issues.</li> </ul> <h4>Requirements</h4> <ul> <li>2–3+ years of hands-on, direct AWS experience in a production environment — day-to-day console and CLI work, not adjacent exposure through a managed provider.</li> <li>Working knowledge across core AWS services: EC2, VPC and networking, RDS, S3, IAM, CloudWatch, and at least one infrastructure-as-code or deployment tool.</li> <li>Solid Windows Server administration experience, including IIS.</li> <li>SQL Server administration experience: backups, restores, logins and permissions, and basic performance troubleshooting.</li> <li>Practical PowerShell scripting ability — you can automate a repetitive task without turning it into a framework.</li> <li>Comfort with certificate management, DNS, and general network troubleshooting.</li> <li>Clear written communication. You'll document what you build and explain it to both engineers and non-technical stakeholders.</li> <li>Ability to work directly with customers professionally and calmly, including during incidents.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with AWS Control Tower, Landing Zone Accelerator, or multi-account organizational structures.</li> <li>Security Hub, GuardDuty, Inspector, or similar security tooling experience.</li> <li>Octopus Deploy, or comparable release automation (Azure DevOps, TeamCity, Jenkins).</li> <li>AWS cost management experience (Cost Explorer, budgets, Savings Plans/RIs).</li> <li>Exposure to SOC 2 or similar compliance programs.</li> <li>AWS certification (Solutions Architect Associate, SysOps Administrator, or equivalent).</li> <li>SaaS or MSP background where infrastructure directly serves external customers.</li> </ul> <h4>What success looks like</h4> <p><strong>First 90 days:</strong> You're comfortable navigating our AWS accounts and customer environments; you've taken ownership of a defined slice of the migration or cost-optimization roadmap, and you're handling routine infrastructure requests independently.</p> <p><strong>First year:</strong> You own a meaningful portion of our cloud operations, you've led at least one significant migration or platform improvement project start to finish, and internal teams come to you directly rather than through escalation.</p>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We're hiring a Cloud Infrastructure Engineer to join our Professional Services team and take real ownership of the AWS environment that runs WeSuite and our hosted customer environments.</p> <p>This is an AWS-first role — our entire platform runs on AWS, and you'll be working in it every day.</p> <p>This is a hands-on engineering role, not a ticket queue. You'll work directly with the Head of Professional Services on a live roadmap: migrating workloads off our legacy AWS account, driving down run-rate cost, hardening our security posture, modernizing our deployment pipelines, and standing up infrastructure for new products. The work is mostly internal-facing — supporting employees and the customers whose environments we host — but you'll also work directly with customers during new deployments, on networking and connectivity questions, and occasionally alongside our sales team when a prospect is evaluating a move onto our hosted platform.</p> <p>If you like owning problems end to end, writing the automation that keeps them from recurring, and documenting it so the next person doesn't have to rediscover it; this role will suit you.</p> <h4>What you'll work on</h4> <ul> <li>Legacy account migration: Move remaining workloads off our legacy AWS account into our Landing Zone Accelerator environment — Elastic Beanstalk environments, EC2 instances, associated networking and Elastic IP strategy.</li> <li>Cost optimization: Continue an active effort to reduce our AWS run rate: right-sizing, storage tiering, reserved capacity strategy, decommissioning idle resources, and keeping anomaly detection and budget alerting in front of the people who need to see it.</li> <li>Security and compliance: Work through Security Hub findings across our production accounts, tune GuardDuty and Inspector, tighten IAM Identity Center permission sets, and support our ongoing SOC 2 program.</li> <li>Deployment automation: Improve and extend our release pipelines, including database refresh automation against RDS SQL Server and configuration-encryption tooling for IIS-hosted sites.</li> <li>Make active revisions to our CloudFormation templates, so newly provisioned resources come up consistently and with less manual work each time.</li> <li>Customer environments: Provision and troubleshoot hosted customer infrastructure — SQL Server and RDS, IIS sites, SSL/TLS certificates, VPC and Transit Gateway routing, Route 53 private hosted zones.</li> <li>New product infrastructure: Support the platform behind our AI product line, including Elastic Beanstalk environments, logging and observability, and infrastructure cost modeling for new services.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Administer and improve AWS infrastructure across multiple accounts: EC2, RDS, S3, VPC/Transit Gateway, Route 53, Elastic Beanstalk, IAM/IAM Identity Center, CloudFormation, Systems Manager, CloudWatch, and CloudTrail.</li> <li>Plan and execute migrations between accounts, regions, and platforms with minimal customer disruption.</li> <li>Administer SQL Server on both RDS and EC2: backup/restore, upgrades, permissions, performance troubleshooting, and migration work.</li> <li>Manage Windows Server and IIS hosting, including SSL/TLS certificate lifecycle, bindings, and renewals.</li> <li>Write and maintain PowerShell and AWS CLI automation for recurring operational work.</li> <li>Build and maintain automated deployment processes for internal and customer-facing releases.</li> <li>Maintain and extend CloudFormation templates for repeatable, consistent resource provisioning.</li> <li>Investigate and resolve infrastructure incidents end to end and produce clear internal documentation and runbooks afterward.</li> <li>Monitor and report on cloud spend; identify and implement savings opportunities.</li> <li>Support security findings for remediation, access reviews, and evidence gathering for SOC 2.</li> <li>Interface directly with hosted customers during project deployments, networking and connectivity questions, and pre-sales technical discussions about our hosted platform.</li> <li>Provide escalation support to internal teams for infrastructure-related issues.</li> </ul> <h4>Requirements</h4> <ul> <li>2–3+ years of hands-on, direct AWS experience in a production environment — day-to-day console and CLI work, not adjacent exposure through a managed provider.</li> <li>Working knowledge across core AWS services: EC2, VPC and networking, RDS, S3, IAM, CloudWatch, and at least one infrastructure-as-code or deployment tool.</li> <li>Solid Windows Server administration experience, including IIS.</li> <li>SQL Server administration experience: backups, restores, logins and permissions, and basic performance troubleshooting.</li> <li>Practical PowerShell scripting ability — you can automate a repetitive task without turning it into a framework.</li> <li>Comfort with certificate management, DNS, and general network troubleshooting.</li> <li>Clear written communication. You'll document what you build and explain it to both engineers and non-technical stakeholders.</li> <li>Ability to work directly with customers professionally and calmly, including during incidents.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with AWS Control Tower, Landing Zone Accelerator, or multi-account organizational structures.</li> <li>Security Hub, GuardDuty, Inspector, or similar security tooling experience.</li> <li>Octopus Deploy, or comparable release automation (Azure DevOps, TeamCity, Jenkins).</li> <li>AWS cost management experience (Cost Explorer, budgets, Savings Plans/RIs).</li> <li>Exposure to SOC 2 or similar compliance programs.</li> <li>AWS certification (Solutions Architect Associate, SysOps Administrator, or equivalent).</li> <li>SaaS or MSP background where infrastructure directly serves external customers.</li> </ul> <h4>What success looks like</h4> <p><strong>First 90 days:</strong> You're comfortable navigating our AWS accounts and customer environments; you've taken ownership of a defined slice of the migration or cost-optimization roadmap, and you're handling routine infrastructure requests independently.</p> <p><strong>First year:</strong> You own a meaningful portion of our cloud operations, you've led at least one significant migration or platform improvement project start to finish, and internal teams come to you directly rather than through escalation.</p>