Programming in Lebanon
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<p>Receive and handle accounting requests in a timely manner and in accordance to set requirements</p><p>Monitor procedural compliance to confirm that all policies and procedures are being followed and implemented</p><p>Make sure that internal and external guests are served in a timely and accurate manner in order to maximize internal and external guest satisfaction and procedural efficiency</p><p>Gather data and prepare accurate accounting reports from statistical and functional metrics in order to support proper analysis, ensure their reliability and review of information on timely basis</p><p>Confirm precision of relevant information by identifying, investigating and rectifying routine errors and glitches in departmental data</p><p>Implement and improve the quality management system as per the requirements of applicable international standards and guidelines</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Finance or Audit</li><li>5+ years of experience in a similar field</li><li>Advanced knowledge in Lebanese laws</li><li>Proficiency in MS Office</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>ROLE PURPOSE: </b></p><br><p>The Awards Manager role provides strategic leadership in award and portfolio management, ensuring efficient and effective oversight of development and humanitarian programme awards, sub-awards, and contracts. As a key member of the Extended Senior Management Team (ESMT), this position plays a critical role in strategic decision-making, risk management, and donor engagement to maximize impact and sustainability.</p><br><p>This role requires close collaboration with Programmes Teams, MEAL, Partnerships, Finance, Supply Chain, and donor-facing teams to ensure compliance, strong financial stewardship, and seamless award lifecycle management. Additionally, the role will lead on enhancing internal systems, capacity building, and continuous improvement to strengthen award management functions across the Lebanon Country Office.</p><br><p>In the event of a major humanitarian emergency, the role holder will be expected to take on additional leadership responsibilities, ensuring swift and effective award management support in crisis response.</p><br><p><b>CHILD SAFEGUARDING:</b></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><b>SCOPE OF ROLE:</b></p><br><p>Reports to: Director of Programmes Operations (DPO)</p><br><p>Staff reporting to this post: Awards Management Coordinator</p><br><p>Budget Responsibilities: N/A</p><br><p>Role Dimensions: </p><br><ul> <li>Ensure compliance and risk management – oversee adherence to members /donors rules and regulations through timeliness and quality reporting, and strengthen internal systems by building capacity of all relevant staff and implementing effective compliance mechanisms and tools for robust grants and contracts management.</li> <li>Strategic leadership in award management - provide high-level oversight of the Grants Management Process, ensuring alignment with organizational priorities. Lead coordination with members, donors and internal stakeholders, serving as a resource person for all award-related decisions. Utilize Key Performance Indicators (KPIs) to inform strategic decision-making and risk mitigation at the ESMT level. </li></ul><p><b>KEY AREAS OF ACCOUNTABILITY:</b></p><br><p><i>Award Management Leadership, Portfolio Management, and Strategy</i></p><br><ul> <li>Lead the monitoring and analysis of grant and portfolio performance, ensuring alignment with organizational goals and donor requirements.</li> <li>Oversee the analysis of trends and risks in the portfolio, advising the ESMT on necessary adjustments or interventions to ensure grant effectiveness and operational efficiency.</li> <li>Analyse financial issues i.e. variances and resolve by collaborating with other teams</li> <li>Ensure award management systems and processes are successfully implemented, and key controls are in place to support effective portfolio management and compliance with donor requirements.</li> <li>Ensure regular award monitoring across the country office and facilitate regular meetings with key stakeholders to ensure individual award performance is being tracked effectively, and that risks and issues are being recognised and action taken.</li> <li>Lead the monitoring of all awards KPIs, while proactively engaging with Awards Coordinators to ensure KPIs consistently achieve and maintain a green status.</li> <li>Lead on the implementation of plans to address any performance issues identified through management information and KPI results in close coordination with the DPO</li> <li>Manage the relationship with the Global Teams, ensuring regular updates on the portfolio to flag issues or challenges.</li></ul><p><i>Compliance (Systems, Processes, Donor)</i></p><br><ul> <li>Clear understanding of Save the Children International (SCI) processes and key donor requirements, and support teams across CO to ensure all contracts and amendments follow SCI processes</li> <li>Ensure that all appropriate donor formats are available in-country and staff have a clear understanding of donor requirements/expectations throughout the award cycle.</li> <li>Ensure potential issues and amendment requests are flagged promptly to the relevant SMT members for sign off, then to donors via the relevant member. Lead on the donor waiver/derogation requests.</li> <li>Ensure all AMS records are an accurate reflection of current award status at all times, and have all required documentation attached.</li> <li>Ensure all partners and sub-award agreements undergo legal vetting, are input into and approved through AMS, and work with relevant staff to ensure relevant donor requirements are understood by implementing partners (this may include capacity building)</li> <li>Lead on partner’s Sub-award agreement amendment process and to be adhered with the donor requirements and Country Office processes. </li></ul><p><i>Communicating with Impact, Negotiation, and Coordination</i></p><br><ul> <li>Provide regular management information to the Director of Programmes Operations on the overall portfolio performance and escalate issues if/when they arise for SMT visibility and action.</li> <li>Represent the Awards function at the ESMT, providing strategic insights on portfolio performance and compliance risks to inform high-level decision-making.</li> <li>Oversee, in close coordination and through the sign off the DPO and Director of Programme Development and Qaulity (DPDQ), the processes for donor reporting to ensure that reports are high quality, delivered on time and supported by auditable records.</li> <li>Maintain effective communications with Save the Children members and in-country donors regarding donor related issues</li> <li>Lead Award kick off meetings to ensure that all award information is shared effectively with relevant staff, including field offices and partners</li> <li>Coordinate award close out processes and work with members to ensure awards are closed out on time, as well as partners Sub-award agreement assure it’s closed on time.</li></ul><p><i>Developing Self and Others; Working effectively with others</i></p><br><ul> <li>Lead on the delivery of capacity building both within the field office team and across the Country Office</li> <li>Carry out orientations and staff trainings for award management procedures, donor requirements for SCI staff and partner organizations. </li></ul><p><i>General:</i></p><br><ul> <li>Comply with Save the Children policies and practice with respect to child safeguarding, anti-harassment, code of conduct, health and safety, equal op<span>portunities and other relevant policies and procedures.</span></li></ul><p><b>QUALIFICATIONS </b></p><br><ul> <li>Bachelor degree or a Diploma degree in Business Administration, Political Science, International Relations or Development, or any other related field.</li> <li>Strong written and oral English and Arabic communication skills.</li></ul><p><b>EXPERIENCE AND SKILLS</b></p><br><p><i>Essential</i></p><br><ul> <li>7 to 9 years of relevant experience </li> <li>Proven track record of in-country award portfolio management and knowledge of major donors’ compliance requirements </li> <li>Experience communicating with impact in a complex stakeholder environment</li> <li>Experience of staff management, supervision and capacity building</li> <li>Proven track record of supporting a senior management team</li> <li>Problem solving skills to identify and lead the resolution of issues</li> <li>Computer literate (i.e. Word, advanced Excel, Outlook, financial systems).</li> <li>Cultural awareness and ability to build relationships quickly with a wide variety of people</li> <li>Patient, flexible, able to improvise and communicate clearly and effectively under pressure</li> <li>Excellent planning, management and coordination skills, with the ability to organize a workload comprised of varying and changing tasks and responsibilities</li></ul><p><i>Desirable</i></p><br><ul> <li>Experience with SCI AMS </li> <li>Significant experience with NGOs in an international environment</li></ul><p><b>ADDITIONAL JOB RESPONSIBILITIES:</b></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><b>EQUAL OPPORTUNITIES:</b></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><b>CHILD SAFEGUARDING:</b></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><b>FRAUD PREVENTION:</b></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><b>SAFEGUARDING OUR STAFF:</b></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><b>HEALTH AND SAFETY:</b></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>
Position: Indoor Sales Engineer
<br>Employer Type: Full-time
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<br>Tasks and Responsibilities:
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<br>o Collaborate with the sales team to understand customer requirements and project specifications.
<br>o Prepare accurate technical and commercial quotations for new elevator installations, modernization, and replacement projects.
<br>o Review customer inquiries, drawings, and project documentation to develop suitable elevator solutions.
<br>o Attend customer meetings, project negotiations, and technical presentations to explain product features and recommend appropriate elevator systems.
<br>o Negotiate commercial and technical proposals with clients to secure orders while maintaining company profitability.
<br>o Build and maintain strong relationships with customers by providing professional technical support throughout the sales process.
<br>o Identify missing customer or project information required to prepare accurate estimates and proposals.
<br>o Coordinate with engineering, procurement, suppliers, and manufacturing teams to ensure the feasibility and accuracy of proposed solutions.
<br>o Follow up on submitted quotations and maintain regular communication with customers until order confirmation.
<br>o Assist customers throughout the project lifecycle, from initial inquiry through project completion, including coordinating financing applications when applicable.
<br>o Ensure quotations comply with company standards, technical specifications, and customer requirements.
<br>o Maintain records of quotations, customer interactions, and sales activities within the company's ERP system.
<br>o Stay updated on elevator products, industry standards, safety regulations, and market trends.
<br>o Support the achievement of departmental sales targets and business objectives.
<br>o Ensure that all contracts are aligned within OTIS policies and procedures.
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<br>Skills:
<br>• Technical Skills: understanding the inner working of elevator & escalator systems.
<br>• Communication: communicating with others to convey information effectively.
<br>• Customer service: interacting with customers to communicate effectively about their needs.
<br>• Computer skills: MS Office, AutoCAD
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<br>Related Experience:
<br>• 0-3 year of experience in the elevator field.
<br>• Previous experience in sales is a plus.
<br>Education:
<br>• A Bachelor’s degree in Mechanical Engineering
<br>Abilities:
<br>• Oral and Written Comprehension – the ability to listen and read to and understand information and ideas presented through spoken words and in writing.
<br>• Oral & Written Expression: the ability to communicate information and ideas in speaking and writing so others will understand
<p><strong>Department:</strong> Logistics & Operations</p><p><strong>Experience:</strong> 1 Year Maximum</p><p><strong>Location:</strong> Lebanon</p><p><strong>Job Purpose</strong></p><p>To provide accurate and efficient data entry and administrative support to the Logistics Department, ensuring that logistics information, orders, deliveries, and related documents are properly recorded, updated, and organized.</p><p><strong>Key Responsibilities</strong></p><p>Enter and update logistics and delivery data accurately in the company system.</p><p>Prepare and maintain delivery notes, orders, invoices, and other logistics-related documents.</p><p>Follow up on delivery status and update the system accordingly.</p><p>Coordinate with the warehouse, sales, accounting, and logistics teams regarding daily operations.</p><p>Ensure all logistics records and documents are properly filed and easily accessible.</p><p>Check data accuracy and report any discrepancies or missing information to the Logistics Manager.</p><p>Assist in preparing daily and weekly logistics reports.</p><p>Follow up on pending deliveries, returns, and other operational requirements.</p><p>Support the logistics team with routine administrative and coordination tasks.</p><p>Maintain confidentiality and accuracy when handling company and customer information.</p><p>Perform any other logistics-related duties assigned by the Logistics Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree or diploma in Business Administration, Logistics, Supply Chain, or a related field.</li><li>1 year of relevant experience.</li><li>Good knowledge of Microsoft Office, especially Excel.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to handle repetitive data-entry tasks efficiently.</li><li>Good communication and coordination skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Good command of English and Arabic; French is an advantage.</li><li>Willingness to learn and develop within the Logistics Department.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Accuracy & attention to detail</li><li>Organization</li><li>Follow-up skills</li><li>Teamwork</li><li>Communication</li><li>Time management</li><li>Reliability</li><li>Ability to learn quickly</li><li>Basic problem-solving skills</li></ul>
1. Purpose
<br>The Accountant Payables - Lebanon Group processes the accounts payable transactions for the Lebanon-covered entities. The role is responsible for accurate and timely recording of supplier invoices, matching them to supporting documents, keeping payables records current, and supervising the Junior Accountant Payables Lebanon Group, submitting transactions to the Senior Accountant Payables - Lebanon Group for review, accruals, and control.
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<br>2. Key Responsibilities
<br>2.1 Invoice Processing & Recording
<br> Record supplier invoices and general and administrative expense invoices accurately and on a timely basis across the Lebanon-covered entities.
<br> Match invoices to purchase orders, delivery records, and approvals before recording.
<br> Maintain accurate, up-to-date payables records and supplier accounts.
<br> Ensure proper coding and classification of invoices in line with the chart of accounts.
<br>2.2 Supplier Records & Reconciliation
<br> Perform routine supplier statement reconciliations and flag discrepancies to the Senior Accountant Payables - Lebanon Group.
<br> Maintain supplier master data and payment terms.
<br> Respond to routine supplier queries on invoices and payment status.
<br>2.3 Documentation & Support
<br> Ensure proper supporting documentation and filing for all payables entries.
<br> Prepare invoices and payables information for the Senior Accountant Payables - Lebanon Group’s review, accruals, and payment runs.
<br> Prepare Accounts Payable records and supporting documentation for internal and external audits.
<br>2.4 Supervision & Systems
<br> Supervise the Junior Accountant Payables Lebanon Group, allocating data-entry work and checking their output for accuracy.
<br> Support the training and development of the Junior Accountant Payables Lebanon Group.
<br> Ensure accurate and disciplined use of the ERP (JDE) for all payables data entry and processing.
<br>2.5 Bank Reconciliation
<br> Perform monthly bank reconciliations for the Lebanon-covered entities, matching bank statements to the corresponding general ledger accounts.
<br> Identify and investigate discrepancies and outstanding items, and follow up on their resolution with the Senior Accountant Payables - Lebanon Group.
<br> Maintain bank reconciliation schedules and supporting documentation, and submit completed reconciliations to the Senior Accountant Payables - Lebanon Group for review.
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<br>3. Authority and Reporting
<br> The Accountant - Lebanon Group reports directly to the Senior Accountant Payables - Lebanon Group.
<br> Direct report: Junior Accountant Payables Lebanon Group.
<br> The role is empowered to record payables, and process invoices within the limits of delegated authority and Group policy.
<br> All actions are executed under strict hierarchical approval and group governance and financial control protocols.
<br> The role records and processes payables, without authority to post accruals, prepare payment runs, release payments, or approve expenditure.
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<br>4. Collaboration
<br>The Accountant - Lebanon Group cooperates with:
<br> Senior Accountant Payables - Lebanon Group for direct reporting, review and escalation of discrepancies and complex items.
<br> Junior Accountant Payables Lebanon Group whom the role supervises and reviews.
<br> Procurement/ Operations to obtain purchase orders, deliveries, and approvals.
<br> Suppliers for invoices, statements, reconciliations, and payment queries.
<br> Internal and External Auditors to provide payables records and documentation.
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<br>5. Qualifications & Experience
<br> Bachelor’s degree in accounting, finance or economics.
<br> Experience in accounts payable or general accounting processing.
<br> Knowledge of invoice processing, PO matching, and supplier reconciliation.
<br> Experience with ERP systems (JDE an advantage).
<br> Strong attention to detail and accuracy in data entry.
<br> Good organizational skills and ability to meet deadlines
<p>We are looking for a creative and detail-oriented Commerce Performance Associate to support with the development of impactful strategies across key retail platforms in the MENA region. This role is ideal for someone who thrives in a fast-paced environment, has a strong understanding of ecommerce trends, and can translate brand insights into engaging consumer experiences. Independently manage campaign setup, monitoring, and optimizations across all biddable commerce platforms. Implement best-in-class search structures and daily optimizations on campaigns, aligning with client KPIs. Coordinate weekly and bi-weekly with partners to deliver best-in-class optimizations and platform updates in line with client KPIs. Utilize tools like Pacvue and Helium10 to assist with providing better recommendations to clients. Extract and build reports with actionable insights that drive improvements for the client's business. Conduct analysis on business performance trends for the client, the category, and the competition. Deliver daily, weekly, and monthly spend reports based on client requirements. Produce, use, and deliver suitable historical results and insights from reports. Conduct benchmark reporting and analysis on new client campaigns. Contribute to and populate data for team deliverables like monthly reports, QBRs, and annual reviews. Serve as the day-to-day point of contact for client performance queries, demonstrating strong client management skills. Stay on top of and alert clients in case of competition activity that could affect their business. Prepare status sheets for regular client meetings. Demonstrate an understanding of how each client executes their commerce business (e.g., business model, operations, ROI, financial performance, and key success factors). Maintain Amazon and commerce training certifications. Possess a good understanding of all biddable commerce platforms. Understand and effectively own the finance process for the client (PO, BO, invoicing).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>0-1 year of proven experience within E-commerce, E-retail planning, and Amazon Ads.</li><li>Amazon Ads certifications are highly advantageous.</li><li>Proficiency in Microsoft Excel (basic to intermediate level) is required for data manipulation, analysis, and reporting.</li><li>Strong technical knowledge of campaign delivery across various commerce platforms.</li><li>A strong understanding of the eCommerce landscape in MENA and a well-informed opinion on this critical market space.</li><li>Excellent analytical skills and demonstrated ability for data-driven thinking and decision-making.</li></ul>
<h3>Role Summary</h3>Siren is seeking a Senior Research, Monitoring, Evaluation and Learning Officer to join a dynamic, multi-disciplinary team to help us bring together evidence from across our work, identify connections and emerging insights, and communicate the wider story. This role will connect information across project activity, identify patterns, tensions and emerging questions, and turn complex findings into clear, credible and compelling narratives for a wide range of audiences. The successful candidate will be an excellent researcher and writer with a strong understanding of the Lebanese socio-economic and political context. They will combine analytical rigour with curiosity and judgment, helping teams, partners and decision makers understand not only what is happening, but why it matters and what to do next. Siren already runs a robust MEL system, and we are looking for the right person to join our team and help us draw even greater value from the evidence we generate. This is not primarily a role for designing or administering a MEL system. The priority is to connect and interpret evidence across our work, identify the bigger picture, and communicate with clarity and purpose. Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion. Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply! Want to learn more about us? Check our digital brochure: https://materials.sirenassociates.com/brochure <h3>Key Responsibilities</h3><h4>Insight, synthesis and learning</h4><ul><li>Bring together quantitative and qualitative evidence from across projects to identify cross-cutting patterns, relationships, gaps and implications.</li><li>Interpret findings in light of Lebanon's political, institutional, social and economic context.</li><li>Contribute to regular sense-making and learning processes that help teams test assumptions, reflect on unexpected findings and adapt their work.</li><li>Frame forward-looking questions and practical recommendations for programmes, leadership and partners.</li></ul><h4>Research and evidence</h4><ul><li>Contribute to rigorous, proportionate research using qualitative, quantitative and mixed methods.</li><li>Develop research questions, methodologies, sampling approaches and analytical frameworks suited to the decision at hand.</li><li>Undertake data collection, analysis and synthesis, ensuring quality, ethics, inclusion and responsible data use.</li><li>Assess the strength and limitations of evidence, triangulate across sources.</li></ul><h4>Communication and evidence storytelling</h4><ul><li>Produce excellent written outputs in clear, precise English, including research reports, project narrative reports, policy briefs, learning products, articles, presentations and public-facing content.</li><li>Translate technical findings into accessible stories tailored to audiences ranging from the general public to Lebanese institutions, international governments and development partners.</li><li>Use data visualisation and narrative structure thoughtfully to translate evidence.Work with technical and programme colleagues to ensure that external communications are accurate, useful and grounded in evidence.</li><li>Present findings confidently and facilitate discussion with senior and non-technical audiences.</li></ul><h4>RMEL quality and collaboration</h4><ul><li>Support credible evaluation and learning approaches, including theories of change and contribution analysis, while remaining attentive to non-linear change and unintended outcomes.</li><li>Support the strengthening of an organisation-wide culture of inquiry and learning.</li><li>Manage competing priorities and deliver high-quality work when contexts, information and timelines shift.</li></ul><h3>Requirements</h3><h4>Essential</h4><ul><li>At least five years of relevant professional experience in research, evaluation, learning, policy analysis, applied social research or a closely related field.</li><li>A relevant university degree or equivalent combination of professional experience and training.</li><li>Strong understanding of the concepts and theories that underpin monitoring and evaluation practice.</li><li>Demonstrated ability to synthesise varied and sometimes incomplete evidence, make connections across datasets and contexts, and generate useful insights.</li><li>Strong qualitative and quantitative research skills, including research design, data collection, analysis, triangulation and critical appraisal of evidence.</li><li>Excellent English writing and editing skills, with a portfolio of clear, engaging outputs for different audiences.</li><li>Ability to communicate data through compelling narrative, well-chosen visualisation and concise presentation.</li><li>Strong contextual understanding of Lebanon, including its institutions, political economy and social dynamics.</li><li>Candidates do not need to be Lebanese.</li><li>Experience working collaboratively with multidisciplinary teams and a range of senior, technical and community stakeholders.</li><li>High integrity, sound judgment and discretion, particularly when handling sensitive evidence or relationships.</li></ul><h4>Desirable</h4><ul><li>Professional proficiency in Arabic.</li><li>Knowledge of security sector reform, security sector governance or public sector reform.</li><li>Experience working with government institutions, civil society, donors or international partners.</li><li>Experience with data visualisation, statistical analysis or qualitative analysis tools.</li><li>A postgraduate qualification in social research, public policy, political science, development studies, evaluation or a related discipline.</li></ul><h3>How we work</h3>Our approach is agile and multidisciplinary. We look for colleagues who act with integrity, stay curious and work cooperatively across disciplines. The Senior RMEL Officer will be comfortable making progress amid complexity: adapting as evidence changes and maintaining high standards when priorities or conditions shift. They will be intellectually confident and open to challenge, ready to test assumptions and attentive to perspectives that complicate the expected story. <h3>What success looks like</h3><ul><li>Teams and decision makers can see the larger story across projects, articulated in various reporting formats (contractual project reports, research pieces, communications products, data visualisation)</li><li>Evidence reaches the right audience in a form they can understand and use.</li><li>Learning leads to sharper questions, better decisions and timely adaptation.</li></ul><h3>Benefits</h3>Competitive Employment Conditions<p><strong>Desired Candidate Profile</strong></p><h4>Essential</h4><ul><li>At least five years of relevant professional experience in research, evaluation, learning, policy analysis, applied social research or a closely related field.</li><li>A relevant university degree or equivalent combination of professional experience and training.</li><li>Strong understanding of the concepts and theories that underpin monitoring and evaluation practice.</li><li>Demonstrated ability to synthesise varied and sometimes incomplete evidence, make connections across datasets and contexts, and generate useful insights.</li><li>Strong qualitative and quantitative research skills, including research design, data collection, analysis, triangulation and critical appraisal of evidence.</li><li>Excellent English writing and editing skills, with a portfolio of clear, engaging outputs for different audiences.</li><li>Ability to communicate data through compelling narrative, well-chosen visualisation and concise presentation.</li><li>Strong contextual understanding of Lebanon, including its institutions, political economy and social dynamics.</li><li>Candidates do not need to be Lebanese.</li><li>Experience working collaboratively with multidisciplinary teams and a range of senior, technical and community stakeholders.</li><li>High integrity, sound judgment and discretion, particularly when handling sensitive evidence or relationships.</li></ul><h4>Desirable</h4><ul><li>Professional proficiency in Arabic.</li><li>Knowledge of security sector reform, security sector governance or public sector reform.</li><li>Experience working with government institutions, civil society, donors or international partners.</li><li>Experience with data visualisation, statistical analysis or qualitative analysis tools.</li><li>A postgraduate qualification in social research, public policy, political science, development studies, evaluation or a related discipline.</li></ul>
<h2 class="h5">Job description</h2>
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Result of Service<br>Deliverable 1: Inception report and workplan Deliverable 2: Draft national mapping and diagnostic assessment report Deliverable 3: Final national mapping and diagnostic assessment<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background The project “Policies for inclusive and digitalized power grids in countries with special needs in the ECE, ESCWA, and ESCAP regions” aims to strengthen national capacities to develop digital governance policies for the planning and management of integrated, resilient and inclusive power systems. The United Nations Economic Commission for Western Asia (ESCWA), a regional arm of the United Nations, spearheads this effort in collaboration with UNECE, and ESCAP. ESCWA’s mandate is to foster economic integration, promote sustainable development, and provide policy guidance and technical expertise across its member States. The project foresees the preparation of national mapping and diagnostic assessments, contribution materials and related analytical inputs to support the development of harmonized approaches for digital governance of power grids, including the integration of decentralized energy resources, interoperability with legacy systems, data governance, cyber resilience, and institutional coordination. Within this framework, ESCWA will commission a consultant to prepare an inception report and workplan, conduct a national mapping and diagnostic assessment of Jordan’s power-sector digitalization landscape, and prepare national inputs and contribution materials for relevant project activities. Objective The objective of this consultancy is to develop a clear, evidence-based assessment of Jordan’s power-sector digitalization landscape that supports ESCWA and national stakeholders in identifying priorities for more integrated, resilient and digitally enabled power grids. The consultancy will support ESCWA by: • Assessing the current status of power-sector digitalization in Jordan, including existing digital systems, institutional arrangements, data governance practices, cybersecurity measures and ongoing grid modernization initiatives. • Identifying key policy, regulatory, institutional, technical and capacity gaps affecting the use of digital tools for grid planning, operation, renewable energy integration, system reliability and demand-side management. • Providing practical, policy-oriented recommendations to inform subsequent project activities, capacity-building efforts and the development of harmonized approaches for digital governance of power grids. Duties and responsibilities Under the overall supervision of the Cluster Lead and direct guidance of Chief of the Energy Section and the Project Coordinator, at the Climate Change and Natural Resources Sustainability Cluster, the Expert will be responsible for the following duties: 1. Desk research, stakeholder mapping and inception planning • Review relevant national strategies, laws, regulations, policies and technical documents related to Jordan’s electricity sector, renewable energy integration, smart grids, digital transformation, data governance and cybersecurity. • Review relevant project documents, ESCWA guidance and international best practices on power-sector digitalization and digital governance in the energy sector. • Prepare an inception report and workplan, based on the provided template, outlining the methodology, stakeholder engagement approach, data needs, timeline and expected inputs from national counterparts. 2. National mapping and diagnostic assessment • Conduct a template-based mapping and diagnostic assessment of Jordan’s power-sector digitalization landscape, drawing on desk review, consultations and available data. • Assess key digital systems, initiatives and governance arrangements, including SCADA, energy management systems, smart metering, data platforms, cyber-resilience, institutional mandates and coordination mechanisms. • Identify priority gaps, opportunities and actionable recommendations to inform subsequent project activities, capacity-building materials and policy discussions. 3. Supporting regional and international project activities • Prepare a slide deck, speaking notes and supporting materials for (virtual or in person) participation in the project’s inaugural meeting, to be held within the framework of IFESD. • Revise and finalize the national mapping and diagnostic assessment, incorporating relevant feedback, lessons learned, good practices and insights emerging from the forum, as well as comments received from ESCWA and relevant national counterparts. • Prepare a short feedback note after IFESD capturing key messages, lessons and implications for Jordan’s power-sector digitalization priorities. 4. Validation, coordination and revisions • Coordinate with ESCWA on stakeholder outreach and validation, noting that ESCWA will lead formal communications with national counterparts as appropriate. • Support consultations with relevant Jordanian institutions, including the Ministry of Energy and Mineral Resources, to validate findings and refine recommendations. • Revise all deliverables based on comments from ESCWA, national counterparts and relevant project partners, ensuring that outputs are clear, evidence-based and submitted in editable formats.<br> Qualifications/special skills<br>A master’s degree in energy policy, electrical engineering, power systems, economics, public policy, digital transformation, data governance, cybersecurity, or a related field is required. Note: All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 7 years of relevant professional experience in electricity-sector policy, power-system planning or operation, smart grids, energy-sector digitalization, and/or data governance, cybersecurity, renewable energy integration, electricity regulation, or related areas is required. Experience in Jordan’s electricity sector, including work with government institutions, regulators, utilities or development partners, is required. Experience in stakeholder engagement, consultation processes, and delivery of high-quality outputs under tight timelines is required. Familiarity with SCADA, EMS, smart metering, renewable energy forecasting, data interoperability, cybersecurity and digital governance in the energy sector is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Deliverable 1: Inception report and workplan Deliverable 2: Draft national mapping and diagnostic assessment report Deliverable 3: Final national mapping and diagnostic assessment<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background The project “Policies for inclusive and digitalized power grids in countries with special needs in the ECE, ESCWA, and ESCAP regions” aims to strengthen national capacities to develop digital governance policies for the planning and management of integrated, resilient and inclusive power systems. The United Nations Economic Commission for Western Asia (ESCWA), a regional arm of the United Nations, spearheads this effort in collaboration with UNECE, and ESCAP. ESCWA’s mandate is to foster economic integration, promote sustainable development, and provide policy guidance and technical expertise across its member States. The project foresees the preparation of national mapping and diagnostic assessments, contribution materials and related analytical inputs to support the development of harmonized approaches for digital governance of power grids, including the integration of decentralized energy resources, interoperability with legacy systems, data governance, cyber resilience, and institutional coordination. Within this framework, ESCWA will commission a consultant to prepare an inception report and workplan, conduct a national mapping and diagnostic assessment of Iraq’s power-sector digitalization landscape, and prepare national inputs and contribution materials for relevant project activities. Objective The objective of this consultancy is to develop a clear, evidence-based assessment of Iraq’s power-sector digitalization landscape that supports ESCWA and national stakeholders in identifying priorities for more integrated, resilient and digitally enabled power grids. The consultancy will support ESCWA by: • Assessing the current status of power-sector digitalization in Iraq, including existing digital systems, institutional arrangements, data governance practices, cybersecurity measures and ongoing grid modernization initiatives. • Identifying key policy, regulatory, institutional, technical and capacity gaps affecting the use of digital tools for grid planning, operation, renewable energy integration, system reliability and demand-side management. • Providing practical, policy-oriented recommendations to inform subsequent project activities, capacity-building efforts and the development of harmonized approaches for digital governance of power grids. Duties and responsibilities Under the overall supervision of the Cluster Lead and direct guidance of Chief of the Energy Section and the Project Coordinator, at the Climate Change and Natural Resources Sustainability Cluster, the Expert will be responsible for the following duties: 1. Desk research, stakeholder mapping and inception planning • Review relevant national strategies, laws, regulations, policies and technical documents related to Iraq’s electricity sector, renewable energy integration, smart grids, digital transformation, data governance and cybersecurity. • Review relevant project documents, ESCWA guidance and international best practices on power-sector digitalization and digital governance in the energy sector. • Prepare an inception report and workplan, based on the provided template, outlining the methodology, stakeholder engagement approach, data needs, timeline and expected inputs from national counterparts. 2. National mapping and diagnostic assessment • Conduct a template-based mapping and diagnostic assessment of Iraq’s power-sector digitalization landscape, drawing on desk review, consultations and available data. • Assess key digital systems, initiatives and governance arrangements, including SCADA, energy management systems, smart metering, data platforms, cyber-resilience, institutional mandates and coordination mechanisms. • Identify priority gaps, opportunities and actionable recommendations to inform subsequent project activities, capacity-building materials and policy discussions. 3. Supporting regional and international project activities • Prepare a slide deck, speaking notes and supporting materials for (virtual or in person) participation in the project’s inaugural meeting, to be held within the framework of IFESD. • Revise and finalize the national mapping and diagnostic assessment, incorporating relevant feedback, lessons learned, good practices and insights emerging from the forum, as well as comments received from ESCWA and relevant national counterparts. • Prepare a short feedback note after IFESD capturing key messages, lessons and implications for Iraq’s power-sector digitalization priorities. 4. Validation, coordination and revisions • Coordinate with ESCWA on stakeholder outreach and validation, noting that ESCWA will lead formal communications with national counterparts as appropriate. • Support consultations with relevant Iraqi institutions, including the Ministry of Electricity, to validate findings and refine recommendations. • Revise all deliverables based on comments from ESCWA, national counterparts and relevant project partners, ensuring that outputs are clear, evidence-based and submitted in editable formats.<br> Qualifications/special skills<br>A master’s degree in energy policy, electrical engineering, power systems, economics, public policy, digital transformation, data governance, cybersecurity, or a related field is required. Note: All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 7 years of relevant professional experience in electricity-sector policy, power-system planning or operation, smart grids, energy-sector digitalization, and/or data governance, cybersecurity, renewable energy integration, electricity regulation, or related areas is required. Experience in Iraq’s electricity sector, including work with government institutions, regulators, utilities or development partners, is required. Experience in stakeholder engagement, consultation processes, and delivery of high-quality outputs under tight timelines is required. Familiarity with SCADA, EMS, smart metering, renewable energy forecasting, data interoperability, cybersecurity and digital governance in the energy sector is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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International Consultant to support Jordan''s Environmental Performance Index (EPI) Implementation
Other
<h2 class="h5">Job description</h2>
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Result of Service<br>A more strengthened, accurate and enhanced performance in Jordan’s Environmental Performance Index (EPI).<br> Work Location<br>Amman, Jordan<br> Expected duration<br>42 days within 6.5 months<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia (ROWA) delivers advisory services and capacity building support to countries to achieve environment and sustainable development objectives. As part of implementing national environmental priorities, the Ministry of Environment in Jordan (MoEnv.) strives to improve Jordan’s standing in global environmental indices, most notably the Environmental Performance Index (EPI) issued by Yale University. The EPI, published biennially by Yale University, provides a comprehensive assessment of countries’ environmental health and sustainability. Jordan’s remarkable 23-place leap in the 2026 EPI is not only an environmental achievement but also a strategic enabler of the Economic Modernization Vision (EMV). To support this national priority, UNEP ROWA seeks to hire a qualified expert/consultant to review and assess the methodology of the 2026 Environmental Performance Index (EPI), analyse Jordan’s performance and ranking across EPI indicators, conduct comparative and gap analyses, develop a coordinated action plan and institutional framework for improving data availability and reporting, and support the Ministry of Environment in strengthening the systematic collection, updating, and communication of environmental data with relevant national entities and global databases.. The Consultant will report to the Science and Policy Regional Coordinator in UNEP West Asia Office and coordinate closely with the EPI focal point in the Ministry of Environment of Jordan. Duties and Responsibilities: The Consultant will carry-out the following duties & responsibilities: •Working methodology and action plan (Deliverable 1) -Review the methodology employed by the entity producing the Global Environmental Performance Index (EPI) report (Yale University) for the 2026 edition; identify the sub-indicators included within the three main components; and propose a working methodology (an action plan for the EPI report). •Analytical comparative report on Jordan’s ranking and performance (Deliverable 2) -Conduct an analysis on Jordan’s ranking in the 2026 report compared to previous years. -Compare Jordan’s performance across the indicators with neighboring countries and countries sharing similar circumstances. •Comparative and gap analysis (Deliverables 3 and 4) -Identify gaps related to data, whether related to outdated information or a lack of data covering specific report indicators, to enable the Ministry of Environment to formulate a plan to address them. -Analyze the interlinkages between EPI indicators and other global indices utilized by the Ministry of Environment (such as the Legatum Index, the Future of Growth Index, and the Global Green Growth Index) and identify shared sub-indicators. •Update of the report and communication on the global databases (Deliverables 5 and 6) -Align the report’s three main components (Environmental Health, Ecosystem Vitality, and Climate Change) and their sub-indicators with the data update cycles of the global databases used by Yale University. -Assist in communicating with the administrators of these global databases to ensure the information covering the sub-indicators is kept up to date. •Matrix of local partner entities (Deliverable 7) -Develop a proposed matrix identifying local partner entities (a task force) —such as ministries and institutions— to compile the data required for the report’s sub-indicators within their respective scopes of work. •Quarterly Progress reports (Deliverable 8) -Prepare progress reports. -Present regular updates to the Ministry of Environment and UNEP ROWA. •Final Report (Deliverable 9) -A final comprehensive report including all previous deliverables, summaries of correspondence, exchange, matrix, etc.<br> Qualifications/special skills<br>Advanced university degree (master’s or equivalent) in International Relations, Economics, Environmental Studies, Natural Resource Management, Sustainable Development, Public Policy, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. PHD degree is also desirable Minimum of 5 years of relevant professional experience in environmental policy, climate action, or sustainable development is required. In-depth knowledge of global environmental indicators and sustainability metrics, especially those included in the EPI is required. Strong analytical, organizational, and interpersonal skills is required. Proven experience in environmental data analysis and reporting at national or international level is required. Demonstrated knowledge of Jordan’s environmental context and national priorities is required. Familiarity with Yale University’s EPI methodology and data requirements is an asset. Ability to coordinate with high-level institutions and maintain effective partnerships is an asset.<br> Languages<br>Fluency in Arabic and English (written and spoken) is mandatory.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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WAY is a pottery studio and café in Beirut — a creative space offering pottery workshops, open studio sessions, events, and a place for people to disconnect from the city and create.
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<br>We’re looking for a Full-Time Studio Assistant (Female) to join our team and support the daily operations of the studio.
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<br>Working Hours
<br>Monday–Friday: 10:00 AM – 7:00 PM
<br>Saturday: 10:00 AM – 1:00 PM (Remote)
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<br>Salary & Benefits
<br>USD 500–650/month, depending on experience and qualifications.
<br>Free access to WAY’s studio activities and pottery sessions.
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<br>Main Responsibilities
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<br>• Managing reservations and bookings
<br>• Following up with clients before and after sessions
<br>• Customer support and responding to inquiries
<br>• Assisting with workshops, private events, and celebrations
<br>• CRM data entry and keeping client information updated
<br>• Inventory checks and stock follow-up
<br>• Coordinating with the studio team on daily activities
<br>• Supporting general administrative and operational tasks
<br>• Other activities related to the day-to-day operations of WAY
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<br>We’re looking for someone who is:
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<br>• Organized and reliable
<br>• Friendly and comfortable communicating with clients
<br>• Detail-oriented and able to follow up consistently
<br>• Comfortable with basic computer work and data entry
<br>• Able to work in a creative, active studio environment
<br>• Fluent in Arabic and English
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<br>Interested?
<br>Send your CV or contact us on WhatsApp: 76 733 290
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>Background</span></span><p><span><span>The NRC Lebanon Education Programme supports vulnerable Lebanese and refugee children (aged 4-15) and youth (16-30) in realizing their right to education and skill development, enabling them to achieve their full potential. This is accomplished through quality, accessible, age- and level-appropriate non-formal education services targeted at out-of-school children (OOSC), children at risk of dropping out of the formal education system, and youth. NRC interventions are closely aligned with the Ministry of Education and Higher Education (MEHE) National Strategy, the Lebanon Response Plan (LRP), and the guidance of the Education Cluster.</span></span></p><br><span><span>Roles and responsibilities</span></span><p><span><span>The purpose of the Education Programme Technical Coordinator position is to provide practical, day-to-day technical, quality, and coordination support to partner organisations delivering NRC’s Education and Youth programming. The role helps ensure partners implement activities in line with NRC guidance, donor requirements, and national frameworks, while supporting consistent and safe programming.</span></span></p><br><span><span>Generic Responsibilities</span></span><ol><li><p><span><span>Provide technical and coordination support to partner organisations implementing Education and Youth activities.</span></span></p><br></li><li><p><span><span>Ensure partners apply NRC tools, guidelines, and minimum standards for safe, inclusive programming.</span></span></p><br></li><li><p><span><span>Support partner planning, reporting, data collection, and use of relevant NRC templates and tools.</span></span></p><br></li><li><p><span><span>Facilitate trainings and refreshers for partner staff on NRC approaches, tools, and delivery standards.</span></span></p><br></li><li><p><span><span>Conduct regular visits and meetings at the area level to inform and exchange progress and knowledge with area managers and other teams.</span></span></p><br></li><li><p><span><span>Conduct partner monitoring visits and provide structured feedback for quality improvement.</span></span></p><br></li><li><p><span><span>Coordinate closely with M&E to ensure accurate, timely data and reporting.</span></span></p><br></li><li><p><span><span>Provide inputs for donor reports, indicator tracking, and internal programme reviews.</span></span></p><br></li><li><p><span><span>Ensure safeguarding, protection mainstreaming, and child-sensitive approaches in all partner activities.</span></span></p><br></li><li><p><span><span>Promote equal opportunities for beneficiaries and support the inclusion of vulnerable groups.</span></span></p><br></li></ol><span><span>Specific responsibilities:</span></span><ul><li><p><span><span>Serve as the primary NRC focal point for partner organisations and coordinate day-to-day implementation of Education and Youth activities.</span></span></p><br></li><li><p><span><span>Support partners in planning, scheduling, and delivering learning cycles, youth sessions, and community activities in line with NRC tools and guidance.</span></span></p><br></li><li><p><span><span>Provide inductions, trainings, refreshers, and practical coaching to partner staff on facilitation methods, NRC tools, inclusive practices, and safe programming.</span></span></p><br></li><li><p><span><span>Conduct regular partner visits to observe sessions, verify tool usage, and ensure adherence to NRC quality and safeguarding standards.</span></span></p><br></li><li><p><span><span>Review partner documentation, including attendance sheets, reports, lesson plans, and activity records to ensure consistency and compliance.</span></span></p><br></li><li><p><span><span>Identify and flag partner capacity gaps, implementation challenges, or safeguarding concerns to the PDM for follow-up.</span></span></p><br></li><li><p><span><span>Support partners in using NRC-approved data collection tools (Excel, Kobo, templates) and ensure timely, accurate submission of data and reports.</span></span></p><br></li><li><p><span><span>Coordinate closely with M&E to support data verification, indicator tracking, monitoring exercises, and integration of partner data into internal dashboards.</span></span></p><br></li><li><p><span><span>Assist in documenting lessons learned, participant feedback, and examples of good practice to support programme learning and improvement.</span></span></p><br></li><li><p><span><span>Liaise with NRC internal teams (M&E, Grants, Logistics, Education Specialist) and participate in planning/review meetings to ensure coordinated support to partners.</span></span></p><br></li><li><p><span><span>Support partners delivering Youth activities applying the same quality and tool-adherence standards as Education activities.</span></span></p><br></li><li><p><span><span>Represent NRC at relevant MEHE/Education Sector coordination meetings on partner implementation matters, feeding updates back to the PDM.</span></span></p><br></li></ul><span><span>Scale and scope of the position</span></span><p><span><span>Financial responsibility: </span></span></p><br><p><span><span>N/A</span></span></p><br><br><p><span><span>Resources responsibility: </span></span></p><br><p><span><span> MS Dynamics, KOBO. PowerBi, Excel </span></span></p><br><br><span><span>Critical interfaces</span></span><ul><li><p><span><span>Education and Youth staff at County and Field levels</span></span></p><br></li><li><p><span><span>Area managers</span></span></p><br></li><li><p><span><span>HOP, Grants, M&E, Finance, Compliance </span></span></p><br></li><li><p><span><span>Monitoring and Evaluation staff</span></span></p><br></li><li><p><span><span>NRC partners and partnership staff</span></span></p><br></li><li><p><span><span>Other related stakeholders on a national level</span></span></p><br></li></ul><span><span>Generic professional competencies</span></span><ul><li><p><span><span>University degree in Education, Social Sciences, Youth Development, or related field.</span></span></p><br></li><li><p><span><span>Minimum 3-4 years of experience in education, youth programming, project coordination, or training.</span></span></p><br></li><li><p><span><span>Experience supporting NGOs, community organisations, or partner-led programming.</span></span></p><br></li><li><p><span><span>Strong skills in data collection and basic analysis (Excel, Kobo, MS Dynamics etc.).</span></span></p><br></li><li><p><span><span>Fluency in Arabic and English (written and spoken).</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><ul><li><p><span><span>Contextual understanding of the education system and youth landscape in Lebanon</span></span></p><br></li><li><p><span><span>Experience in quality assurance or capacity-building roles.</span></span></p><br></li><li><p><span><span>Experience with non-formal education and/or youth skills programmes.</span></span></p><br></li></ul><span><span>Behavioural competencies</span></span><ul><li><p><span><span>Planning and delivering results</span></span></p><br></li><li><p><span><span>Working with people</span></span></p><br></li><li><p><span><span>Communicating with impact and respect</span></span></p><br></li><li><p><span><span>Following procedures and meeting commitments</span></span></p><br></li><li><p><span><span>Adapting to change and coping with pressure</span></span></p><br></li><li><p><span><span>Upholding NRC values and safeguarding standards</span></span></p><br></li></ul><br> </div>
The Administrative Assistant will manage daily office operations, including handling phone calls, emails, correspondence, and Supplier Negotiations. This role will support executives. The Administrative Assistant will maintain filing systems, process paperwork, and ensure that records are accurate and up to date. The role also involves coordinating with internal departments, assisting with data, and helping ensure smooth, professional office operations.
<br>Qualifications
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<br> Communication skills to interact effectively with internal and external stakeholders.
<br>Solid Clerical Skills, including filing, data entry, document preparation, and record-keeping.
<br>Proficiency with common office software (e.g., MS Office or similar tools) and ability to learn new systems quickly.
<br>Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks and deadlines.
<br>Ability to maintain confidentiality, demonstrate reliability, and work collaboratively in a team-oriented environment.
<br>Previous experience in an administrative or office support role is preferred; experience in distribution, FMCG, or food import is a plus.
<br>High school diploma required; business administration or a related field is an advantage
Oversee daily call center operations and ensure efficient service delivery.
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<br>Lead, coach, and motivate the call center team.
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<br>Monitor customer service quality, KPIs, and team performance.
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<br>Handle escalated customer concerns and ensure timely resolution.
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<br>Coordinate closely with Delivery and Dispatch teams to ensure smooth order execution.
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<br>Develop and implement performance improvement plans and SOPs.
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<br>Prepare performance reports and analyze operational data.
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<br>Ensure compliance with company standards and procedures
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Network Administrator position to ensure the smooth operation of the organizations voice and data network, design, install, maintain and support LAN, WAN and VoIP infrastructures, implement and maintain all network and security systems across the entire organization, provides high-level technical support for voice and data network systems.</p><br><p>Proactively recommend, schedule, and perform network and security infrastructure maintenance, improvements, upgrades and repairs while monitoring and testing the enterprise network performance and providing routine network utilization and statistical reporting.</p><br><p><strong>Duties & Responsibilities:</strong></p><br><ul><li>Ensure the smooth operation of the organizations voice and data network in order to provide maximum performance and availability to the internal and external users/customers.</li><li>Responsible for designing, installing, maintaining and supporting LAN, WAN and VoIP infrastructures at all branches.</li><li>Implement and maintain all network and security systems to meet the organization's current and future requirements.</li><li>Identify and suggest methods for solving performance and scalability problems within the network.</li><li>Develop and maintain the high and low level design plans for the overall logical and physical network architecture.</li><li>Provides high-level technical support for voice and data network systems</li><li>Troubleshoots and resolves critical network issues</li><li>Proactively recommend, schedule, and perform network and security infrastructure maintenance, improvements, upgrades and repairs</li><li>Monitor and test enterprise network performance and provide routine network utilization and statistical reporting.</li></ul><br>Qualifications<br><ul><li>Bachelor Degree in Computer Communication Engineering.</li><li>3+ years of experience in Network/Security components</li><li>CCNP Security and CCNP Routing and Switching certificates are a plus</li><li>Ability to troubleshoot and resolve Internet/Network/VPN connectivity issues</li><li>In depth knowledge of TCP/IP</li><li>In depth knowledge of internal & external routing protocols</li><li>In depth knowledge of LAN related technologies (VLANs, VTP, STP, …)</li><li>Knowledge of the following application protocols (DNS, DHCP, HTTP, HTTPs, SNMP, SMTP, POP3, IMAP, NTP, TACACs+, …)</li></ul><br><br> </div>
Looking to Hire a professional and commited female Secretary to join our team .candidates should be Fluent in English spoken and written have Excellent communication skills and computer data entry skills with a Professional Organised attitude
<br>and Serious commitment.
<br>Fresh Graduates are also welcome to apply (Nursing, MedLab etc)
<br>preferably living in surrounding areas.
<br>Available to start Immediately if chosen.
<br>send ur CV with your photo to our email jobresume.lb@gmail.com
1. Collect, track and record financial data.
<br>2. Compute accounting transactions in an accurate manner.
<br>3. Post journal entries.
<br>4. Reconcile and maintain accurate cash count and register all related transactions in an accurate manner.
<br>5. Maintain precise accounts receivables and payables.
<br>6. Follow up on sales invoice.
<br>7. Assist Chief Accountant / Senior Accountant in the preparation of monthly/yearly closings.
<br>8. Reconcile and maintain computer stock with physical count, audit and report errors
<p><b>Description</b></p><p><br></p><p>A Data Entry Officer is responsible for inputting, updating, and maintaining company data accurately in databases.</p>
<p>We are looking for a Market Research & Consumer Insights Coordinator to coordinate market research activities, analyze consumer and market data, and deliver actionable insights that support business growth and strategic decision-making.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate and support qualitative and quantitative market research projects in collaboration with internal stakeholders and external research agencies.</li><li>Collect, analyze, and consolidate consumer, market, and business data to identify trends, generate insights, and prepare reports, dashboards, and presentations.</li><li>Collaborate with cross-functional teams to provide data-driven recommendations while managing project timelines, documentation, and marketing budget tracking.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Marketing, Business Administration, Economics, Statistics, or a related field.</li><li>Minimum 2 years of experience in Market Research, Consumer Insights, Marketing Analytics, Business Analysis, Commercial Analysis, or a similar analytical role.</li></ul>Required Skills<ul><li>Strong analytical, organizational, and project coordination skills.</li><li>Proficiency in Microsoft Excel and PowerPoint.</li><li>Experience with Power BI, Tableau, SPSS, or similar analytical tools is an advantage.</li></ul>
<p>We are looking for a Market Research & Consumer Insights Coordinator to coordinate market research activities, analyze consumer and market data, and deliver actionable insights that support business growth and strategic decision-making.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate and support qualitative and quantitative market research projects in collaboration with internal stakeholders and external research agencies.</li><li>Collect, analyze, and consolidate consumer, market, and business data to identify trends, generate insights, and prepare reports, dashboards, and presentations.</li><li>Collaborate with cross-functional teams to provide data-driven recommendations while managing project timelines, documentation, and marketing budget tracking.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor's degree in Marketing, Business Administration, Economics, Statistics, or a related field.</li><li>Minimum 2 years of experience in Market Research, Consumer Insights, Marketing Analytics, Business Analysis, Commercial Analysis, or a similar analytical role.</li></ul>Required Skills<ul><li>Strong analytical, organizational, and project coordination skills.</li><li>Proficiency in Microsoft Excel and PowerPoint.</li><li>Experience with Power BI, Tableau, SPSS, or similar analytical tools is an advantage.</li></ul>