وظائف Smushkies

General Duties: <br>• Control the outlets in terms of cost, wastage, pilferage, and efficiency. <br>• Acting as the first point of contact and liaising with Finance department in case of <br>F&B revenue and cost matters. <br>• Ensure that all recipes implemented in the kitchen are the same as the system to avoid variance. <br>• Check and verify discounts, complimentary sales in the POS systems. <br>• Check and verify any happy hours promotions. <br>•Check and verify for any lost postings (GRNs, Credit notes etc.) <br>•Responsible for Data Entry of All Cost Control records in the company. <br>•Responsible for all purchases and suppliers cost analysis and comparison. <br>•Sort and organize all invoices per Supplier and Purchase date. <br>•Enter All Invoices into Omega System. <br>•Continuously study weaknesses in F&B controls and provide suggestions for improvements. <br>•Ensure Daily Production, inventory and kitchen requisition forms are monitored as per quantities produced vs quantities sold per branch. <br>•Entering Daily Production and Requisition into Omega System. <br>•Handle all Kitchen Transactions related to receiving goods, transfer of goods, and production of goods. <br>•Monitor daily input of stock movement from-to branches (purchasing, receiving, issuing, transfers). <br>into computer system on a cost basis. <br>•Analyze inventory and ensure prohibition of theft. <br> <br>Menu Costing: <br>•Responsible for Menu Pricing and Costing. <br>•Responsible for Costing and Pricing of New Items. <br>•Analyzes food and beverage costs weekly. <br>•Ensure all items are up to date on all POS Systems for all group brands. <br> <br>Managerial Responsibilities: <br>•Recommending cost-saving measures to upper management. <br>•Manage the proper reduction and forecast of fixed cost, variable cost, direct cost, and indirect cost. <br>•Approve invoices and statements for purchase prices as detailed from purchasing

Daily Operation: <br>• Handle Day to Day Branch Operation. <br>•Team building & team management. <br>•Implement Management Rules and Regulations to be followed by subordinates to ensure efficiency and productivity of the team. <br>•Ensure the proper implementation of Branch closing check lists and products life cycle. <br>•Lifting Branch procedures up to standards including procedures documentation. <br>•Maintain a hygienic environment that complies with health and food safety standards. <br>•Plan weekly schedule and weekly or daily briefings to ensure that staff are always up to Par with Management Strategies. <br>•Implement a positive lifestyle in the Branch that meets with the brand’s mission, vision, and objectives. <br> <br>Customer Service: <br>• Assist customers at the counter with orders during shift. <br>•Handle Branch custom cake orders and delivery orders in coordination with Customer Care Team. <br>•Ensuring all the birthday cake orders are delivered on time in coordination with Central Kitchen. <br>• Surveying customers randomly and collecting feedback daily from Customer Service Team. <br>•Ensure customer needs are met, complaints are resolved, and service is quick and efficient. <br> <br>Business Growth: <br>•Responsible for increasing Branch monthly revenues to meet with set P&L. <br>•Achieving Monthly Targets set by management. <br>•Responsible for setting Par-Levels and Branch waste control. <br>•Responsible for expanding Branch traffic while increasing profitability. <br>•Motivate Baristas, and Waiters to upsell and cross-sell items. <br>•Create business strategies to enhance Branch revenues in different product lines. <br>• Develop overall working skills of existing staff and new staff. <br> <br>Previous experience in Coffee Shops is a MUST!

* Requirements and Qualifications: <br>• Minimum 3 years’ previous experience in Coffee Shops. <br>• Latte Art skills. <br>• Able to work in a fast-paced environment. <br>• Able to multitask, prioritize, and manage time efficiently. <br>• Fun and welcoming personality. <br>• English fluent, French is a plus

Daily Operation: <br>• Handle Day to Day 3D Section Cake Orders (most importantly cake covering as main duty). <br>• Create visually appealing and edible decorations on cakes. <br>• Coordinate with Head Chef for Cake Preparation to meet order deadlines. <br>• 3D Cake Decoration <br>• Prepare daily and weekly order preparations. <br>• Prepare cake orders 1 day ahead of time. <br>• Prepare Holiday Collections shared by management (Holidays including but not limited to Valentine’s Day, Mother’s Day, Easter, Ramadan, Baptism/Communion, Graduation, Halloween, Christmas, etc..)

Daily Operation: <br>• Handle Day to Day Branch Operation. <br>•Team building & team management. <br>•Implement Management Rules and Regulations to be followed by subordinates to ensure efficiency and productivity of the team. <br>•Ensure the proper implementation of Branch opening and handover check lists. <br>•Lifting Branch procedures up to standards including procedures documentation. <br>•Maintain a hygienic environment that complies with health and food safety standards. <br>•Implement a positive lifestyle in the Branch that meets with the brand’s mission, vision, and objectives. <br> <br>Customer Service: <br>•Assist customers at the counter with orders during shift. <br>•Handle Branch custom cake orders and delivery orders in coordination with Customer Care Team. <br>•Ensuring all the birthday cake orders are delivered on time in coordination with Central Kitchen and Customer Service Team. <br>•Surveying customers randomly and collecting feedback daily from Customer Service Team. <br>•Ensure customer needs are met, complaints are resolved, and service is quick and efficient. <br> <br>Branch Inventory & Cost Control: <br>• Implement effective strategies to be followed by team members to minimize costs. <br>•Keeping record of Branch inventory items for daily production and weekly orders. <br>•End of Month Branch inventory. <br>•Coordinate with Head Office Cost Control and Accounting Team on a daily and weekly basis