وظائف فني كمبيوتر في لبنان

<p>Communicate with agents daily via phone calls and chat. Clearly explain job responsibilities, tasks, and expectations. Maintain a friendly and professional communication environment. Motivate, support, and guide agents to improve their performance. Build and maintain positive working relationships with agents. Monitor and follow up on agents work and performance. Communicate with agents across different international markets.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent French, both written and spoken.</li><li>Comfortable handling daily phone calls and chat communication.</li><li>Basic computer skills.</li><li>Basic knowledge of Google Sheets.</li><li>Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage.</li></ul><p><strong>Personal Qualities</strong></p><ul><li>Confident and friendly.</li><li>Excellent communication skills.</li><li>Hardworking and responsible.</li><li>Detail-oriented.</li><li>Patient and supportive.</li><li>Able to motivate and build strong professional relationships.</li></ul>

<p>The Customer Care Representative is responsible for providing excellent customer service by handling customer inquiries, coordinating service appointments, supporting technicians, and ensuring accurate service records.</p><p>Answer incoming customer calls and service requests.</p><p>Handle customer complaints and follow up until resolution.</p><p>Schedule and dispatch technicians for service appointments.</p><p>Coordinate appointment times with customers.</p><p>Perform data entry and close completed work orders.</p><p>Assist walk-in customers with service inquiries and requests.</p><p>Maintain accurate customer and service records.</p><p>Coordinate with internal teams to ensure efficient service operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>1 2 years of customer service or call center experience preferred.</li><li>Good communication and organizational skills.</li><li>Proficient in Microsoft Office and computer systems.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

<p>The Customer Care Representative is responsible for providing excellent customer service by handling customer inquiries, coordinating service appointments, supporting technicians, and ensuring accurate service records.</p><p>Answer incoming customer calls and service requests.</p><p>Handle customer complaints and follow up until resolution.</p><p>Schedule and dispatch technicians for service appointments.</p><p>Coordinate appointment times with customers.</p><p>Perform data entry and close completed work orders.</p><p>Assist walk-in customers with service inquiries and requests.</p><p>Maintain accurate customer and service records.</p><p>Coordinate with internal teams to ensure efficient service operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>1 2 years of customer service or call center experience preferred.</li><li>Good communication and organizational skills.</li><li>Proficient in Microsoft Office and computer systems.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Communicate with agents daily via phone calls and chat.</li><li>Clearly explain job responsibilities, tasks, and expectations.</li><li>Maintain a friendly and professional communication environment.</li><li>Motivate, support, and guide agents to improve their performance.</li><li>Build and maintain positive working relationships with agents.</li><li>Monitor and follow up on agents’ work and performance.</li><li>Communicate with agents across different international markets.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Fluent French, both written and spoken.</li><li>Comfortable handling daily phone calls and chat communication.</li><li>Basic computer skills.</li><li>Basic knowledge of Google Sheets.</li><li>Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage.</li></ul><p>Personal Qualities</p><ul><li>Confident and friendly.</li><li>Excellent communication skills.</li><li>Hardworking and responsible.</li><li>Detail-oriented.</li><li>Patient and supportive.</li><li>Able to motivate and build strong professional relationships.</li></ul><p>Benefits</p><ul><li>Performance-based bonus after probation.</li><li>Work phone provided.</li><li>Laptop provided if needed.</li></ul><p><br></p></div>

<p>Act as link between companies and regulatory authorities</p><p>Ensure that products are manufactured and distributed in compliance with appropriate legislation</p><p>Ensure corporate goals are achieved in a compliant organized manner</p><p>Assist in the development of procedures and processes to ensure compliance with the Regulations</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy</p><p>Preferable 3+ years experiences in RA</p><p>Excellent communication skills in Arabic, English or French</p><p>Knowledge of computer applications (MS Office, Power point )</p><p>Strong regulatory knowledge of current Lebanese laws &amp; regulations (if experienced)</p><p>Good relationship with regulatory authorities and government agencies (if experienced)</p><p>Highly skilled, self-dependent and quick learner</p><p>Ability to adapt in a fast-paced, multitasking, changing environment</p><p>Excellent Analysis of problems and developing solutions</p><p>Forward-thinking and high ability to anticipate regulatory changes and requirements to ensure legal compliance</p>

Skills: <br>-Excellent command of English <br>-Negotiation and influencing skills Communication Skills <br>-University degree in Computer Science Business or Electromechanical or Electrical Engineering <br>-0–2 years of experience preferably in the Lebanese market <br> <br>Responsibilities: <br>-Manage quality and consistency of product and solution. <br>-Generate business leads. <br>-Follow up on new leads and referrals resulting from field activity. <br>-Assess and prioritize opportunities. <br>-Present and sell Company’s products and services to current and potential clients. <br>-Follow up on new leads and referrals resulting from field activity. <br>-Help in preparing presentations, proposals and sales contracts. <br>-Establish and maintain current client and potential client relationships. <br>-Identify and resolve client concerns. <br>-Prepare a variety of weekly status reports, including activity, closings, follow-up, and adherence to goals. <br>-Participate in marketing events such as seminars, trade shows, and telemarketing events. <br>-Coordinate shipping schedules and delivery of merchandise and services. <br>-Understands the client’s needs. <br>-Achieves the target

<p>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You ll be part of one global team where you can learn fast and stay true to yourself.</p><p>Your Team</p><p>The Client Services S4C Team, a key part of the Client Services department, specializes in the integration of the Murex MX.3 platform with clients internal and external systems. We are seeking a highly analytical and motivated individual to join our team. In this role, you will work closely with clients to understand their business and technical integration requirements, design and implement robust interface solutions, and ensure seamless connectivity between MX.3 and surrounding applications. You will be responsible for delivering high-quality integration solutions, supporting implementation projects, managing client interactions, and contributing to the successful deployment and ongoing evolution of Murex ecosystems, while maintaining a strong focus on client satisfaction and operational excellence</p><p>Your Role</p><p>Your role is to analyze and understand the requirements of clients implementing Murex in terms of integrating Murex with their in-house systems or any other external system. Based on analysis done, your work will be to design and build and support a solution using the Murex tools or other programming languages. Develop expertise in Murex interface solutions and general knowledge of the platform Install and configure market data interfaces Interacts with clients both for business and technical specifications while ensuring successful follow up of issues from notification to resolution and validation Build, configure and participate in implementation projects such as online trading platform, clearing systems, core banking systems and trade migrations Be the person in charge of one or several accounts, pro-actively ensure customer satisfaction and follow-up on the interfacing related activities Deliver training to client s and partners to transfer the knowledge of the work done to the client support team Create and validate test scenarios to assess the quality of the delivered solution Build design documents for interfaces as a reference for future integration work on the project Participate in the Murex s solution enrichment process by reporting and suggesting issues to the development center</p><p>Why join us</p><p>We put our people first, with an attitude of care and a legitimate commitment to their success and wellbeing: Benefit from our competitive compensation and insurance package: Attractive salary in USD outside of Lebanon International medical, life and travel insurance Retirement plan Schooling allowance And much more Enjoy a hybrid work environment: Teleworking at home and abroad Dynamic and supportive work environment focused on employee wellness Grow with us and gain international exposure: Extensive learning opportunities Learn from a diverse team of experts around the world Possibility for international and internal mobility</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Engineering or Computer Science. 0-3 years relevant experience in a relevant technical domain Experience in integration of a platform, is a plus. Strong knowledge of Oracle/Sybase, SQL and ideally Unix Development experience is a plus XML, XSL, XSLT, JavaScript, Java Experience in software design, development cycle (user requirement, specification, development, test and documentation) is an asset Strong client orientation, Teamwork and cross group collaboration Flexibility in terms of travel and working hours English (written and spoken)</p>

<p>The sales and Marketing Manager is responsible for meeting the sales targets of the organization through effective planning and budgeting as well as to ensure the setting and implementation of the right Marketing activities of each department as well as to ensure development path of all the Team working in the marketing and sales department.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy, Biology or Business with 5+ years experiences in Sales and Marketing</p><p>Effective communication skills in Arabic, English and French</p><p>Knowledge of computer applications (MS Office, Power point )</p><p>Competencies and skills</p><p>Solid background in the designated market she/he serves.</p><p>B2B, B2C, Consumer &amp; Strategic Marketing, Market research &amp; analysis, Quantitative &amp; Qualitative research plans &amp; projects market segmentation &amp; competitive analysis, Return on Investment (ROI), social media &amp; Digital Marketing, Events management, Internal communications, Campaigns budgeting, ATL &amp; BTL project management.</p>

<p>We're Hiring: Accounting &amp; Stock Controller Cashier</p><p>Location: Mousharafiye, Lebanon</p><p>Working Hours: Monday to Saturday</p><p>11 AM till 8 PM, 1 Hour lunch break</p><p>Sunday off.</p><p>AIHOM - Istikbal is looking for a reliable and customer-focused Cashier to join our team.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle cash, credit card, and other payment transactions accurately.</li><li>Issue invoices, receipts, sales orders, refunds, and delivery documents.</li><li>Prepare daily cash reports and reconcile cash balances.</li><li>Coordinate customer deliveries and follow up on outstanding payments.</li><li>Order and monitor showroom inventory and coordinate stock transfers.</li><li>Assist with inventory reconciliation, document archiving, and customer account creation.</li><li>Communicate updated pricing and support showroom operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><p>Technical Baccalaureate (BT) or equivalent.</p><p>Previous experience as a cashier or in retail sales is preferred.</p><p>Basic computer proficiency.</p><p>Strong communication, organizational, and time management skills.</p><p>Customer service oriented with attention to detail.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Roles and responsibilities The Accountability Coordinator will oversee operationalisation of the Community Helpline, ensuring that it is adapted to the context in Lebanon, and the mechanism is accessible, trusted and utilised. The Coordinator will ensure that Standard Operating Procedures (SOPs) are followed through regular quality checks, and that NRC staff, volunteers, contractors and partners are trained on accountability standards, awareness raising, and that the wide variety of communication channels are functioning. The Coordinator will also conduct outreach activities and awareness sessions to communities to ensure the design of the helpline and communication channels are community driven. The Coordinator will perform ad hoc tasks as agreed with the Accountability Manager aimed at improving Accountability towards Affected Populations. Generic Responsibilities Line management responsibilities for directly reporting staff. This includes the Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff s achievement. Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff Conduct trainings, outreach activities and awareness sessions to ensure the Community Helpline and communication channels are community-driven and functioning. Coordinate with NRC staff, volunteers, contractors, contingency workers, and partners on the efficient and transparent dissemination of accountability information to affected population on requesting services and make a complaint or feedback. Ensure that NRC staff, volunteers, contractors and partners follow minimum accountability standards and perform regular quality checks. Follow up on process handling of admissible service requests with sector-specific focal points for case handling, in accordance with SOPs. Follow up on process handling of service-related complaints with field focal points and ensure that SOPs are followed. Contribute to drafting NRC s Accountability Framework in Lebanon and develop/ continuously update NRC's Helpline SOPs. Ensure adherence to NRC policies, handbooks, guidelines, donor requirements and specific accountability SOPs. Ensure that NRC s related activities are implemented within NRC s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action. Compliance and adherence to NRC policies, guidance and procedures, (if a function role) and a specific responsibility for the functions policies and procedures Specific responsibilities: Design training materials on accountability standards, the Community Helpline and communication channels and give training to NRC staff, volunteers, contractors, contingency workers, and partners. Design gender- and age-sensitive community awareness materials (helpline leaflets, WhatsApp accountability messages, video) and coordinate with NRC staff, volunteers, contractors, contingency workers, and partners to ensure that these are widely disseminated. Support outreach activities and awareness sessions to ensure that communities are aware of how to request services and give a complaint or feedback, and that they participate in the design of the helpline and communication channels. In coordination with the M&amp;E team, consult beneficiaries and target communities for feedback on the Community Helpline and communication channels. Accordingly, support with update of M&amp;E tools and inputs gathering exercises. Conduct regular field visits to NRC project locations to monitor the implementation and visibility of reporting channels and spot checks, and empty NRC Comment Boxes for follow up. Monitor the progress against CC-specific action points resulting from the analysis of accountability data. Carry out and follow up on the achievement of NRC Lebanon s annual Accountability Action plan Any other tasks as delegated by the line managers Scale and scope of the position Information of the scope of the position to be inserted in the table below. This is applicable only for roles graded as 8 and above e.g. a function manager/specialist at CO level or when allocated a project budget) Financial responsibility: N/A Resources responsibility: Twilio, CAP, Microsoft Dynamics 365, Power BI, Microsoft Office Critical interfaces By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: Project Managers, Community Engagement and Accountability Specialist, Referral Focal Points M&amp;E, Protection, Grants, Partnerships and Technical Specialists, Consortia, Head of Programme Support Human Resources Manager and Risk &amp; Compliance Coordinator Generic professional competencies At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field. Solid experience in handling sensitive feedback Ability to present data and convey information clearly and concisely and identifying trends Fluency in both English and Arabic (speaking, reading, writing) Computer skills, including MS Office (Word, Excel) Context related skills, knowledge and experience Strong analytical and communications skills Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential) Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient) Experience and ability to train others and transfer knowledge Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region Familiarity with NRC s core competencies is an asset Behavioural competencies These are personal qualities that influence how successful people are in their job. The following are essential for this position: Working with people Influencing Analysing Planning and delivering results Managing performance and development Handling insecure environments Build meaningful relations Act with integrity Empower people Deliver results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 3 years of experience in an international NGO preferably in an emergency or post-conflict setting in beneficiary reception and/or counselling, Complaints Reporting and Feedback Mechanism, or related field. Solid experience in handling sensitive feedback Ability to present data and convey information clearly and concisely and identifying trends Fluency in both English and Arabic (speaking, reading, writing) Computer skills, including MS Office (Word, Excel) Context related skills, knowledge and experience Strong analytical and communications skills Ability to receive and handle confidential and sensitive information (highly approachable, trustworthy and confidential) Strong management skills (ability to demand results and be empathetic, non-defensive but decisive, firm and resilient) Experience and ability to train others and transfer knowledge Knowledge of the context in Lebanon / Middle East and NRC activities in the country / region Familiarity with NRC s core competencies is an asset Behavioural competencies These are personal qualities that influence how successful people are in their job. The following are essential for this position: Working with people Influencing Analysing Planning and delivering results Managing performance and development Handling insecure environments Build meaningful relations Act with integrity Empower people Deliver results</p><p></p></section>

<p>A university degree (Bachelor's) in Information Management, Geographic Information Systems (GIS), Data Science, Statistics, Computer Science, Engineering, Information Technology, Public Health, Social Sciences, International Development, Water, Sanitation and Hygiene (WASH), or another relevant field is required.</p><p>A minimum of three years of relevant professional experience in information management, data analysis, monitoring and evaluation, GIS, statistics, database management, reporting, programme support, or a related field is required.</p><p>Experience working with data collection, data cleaning, data visualization, dashboards, reporting systems, or geographic information systems is desirable.</p><p>Experience using Microsoft Excel and other data management or visualization tools is required.</p><p>Experience in the humanitarian, development, WASH, or United Nations sector is considered an asset.</p><p>Recent graduates with relevant academic backgrounds and demonstrated analytical skills are encouraged to apply.</p><p>Fluency in English and Arabic is required, including strong written and verbal communication skills. Knowledge of French is an asset.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design &amp; Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market &amp; Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>