وظائف مشرف الموارد البشرية في لبنان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>:</p><ul><li>Supervise and train production.</li><li>Create and manage production schedules, set targets, and coordinate with all departments.</li><li>Monitor processes to ensure they meet efficiency and quality standards.</li><li>Troubleshoot issues that arise during production to ensure a smooth workflow.</li><li>Manage inventory levels and coordinate material requirements.</li><li>Monitor the condition of production equipment and coordinate repairs.</li><li>Participate in the implementation and the continual improvement of the quality management system.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Client Representative Supervisor oversees the daily operations of assigned facilities, ensuring they are well-maintained and adhere to company standards and local regulations. This role is integral in fostering positive and direct relationships with the client, managing facility staff, and maintaining high levels of tenant satisfaction.</p><p>I- Job Responsibilities:</p><p>Oversee daily operations of assigned facility.</p><p>Address client concerns and ensure high customer satisfaction</p><p>Foster positive tenant relationships and ensure high levels of tenant satisfaction.</p><p>Coordinate and supervise various activities (i.e., maintenance.), ensuring timely and effective resolution of maintenance issues.</p><p>Generate regular reports on facility performance and key metrics.</p><p>Monitor and manage facility budgets, including collections, expense management, and financial reporting.</p><p>Prepare and present regular reports on facility performance, maintenance issues, and financial status to client management.</p><p>Review and approve invoices, purchase orders, and expense reports.</p><p>Foster positive tenant relationships and ensure high levels of tenant satisfaction.</p><p>Monitor vendor performance to ensure quality and timely service delivery.</p><p>Conduct regular facility inspections to ensure compliance with company standards and regulatory requirements.</p><p>Manage and mentor facility staff, maintenance technicians, and related personnel.</p><p>Skills and Qualifications:</p><p>Education: Bachelor's degree in business administration or a related field.</p><p>Experience Proven experience in facility management or a similar role.</p><p>Skills &amp; Competencies</p><p>Strong knowledge software and Microsoft Office Suite.</p><p>Excellent leadership and team management skills.</p><p>Exceptional problem-solving abilities and attention to detail.</p><p>Strong communication skills, both written and verbal.</p><p>Ability to handle multiple tasks and prioritize effectively.</p><p>Knowledge of local property laws, regulations, and industry standards.</p><p>Ability to work independently and make decisions with minimal supervision.</p><p>Ability to stay current with market trends and economic factors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor's degree in business administration or a related field.</p><p>Experience Proven experience in facility management or a similar role.</p><p>Skills &amp; Competencies</p><p>o Strong knowledge software and Microsoft Office Suite.</p><p>o Excellent leadership and team management skills.</p><p>o Exceptional problem-solving abilities and attention to detail.</p><p>o Strong communication skills, both written and verbal.</p><p>o Ability to handle multiple tasks and prioritize effectively.</p><p>o Knowledge of local property laws, regulations, and industry standards.</p><p>o Ability to work independently and make decisions with minimal supervision.</p><p>o Ability to stay current with market trends and economic factors.</p><p></p></section>

We're Hiring: Sales Supervisor <br> <br>Liban Lait is looking for a dynamic and results-oriented Sales Supervisor to lead a high-performing sales team, drive sales growth, ensure excellent market execution, and build strong customer relationships. <br> <br>Key Responsibilities <br>Supervise, coach, and motivate a team of Sales Representatives to achieve sales and distribution targets. <br>Monitor daily routes, market coverage, customer visits, and sales performance. <br>Ensure product availability, proper merchandising, pricing, and product freshness (FEFO) at customer outlets. <br>Build and maintain strong customer relationships while identifying new business opportunities. <br>Monitor KPIs, analyze sales performance, and implement corrective actions to achieve business objectives. <br>Ensure compliance with company policies, sales procedures, and cash collection requirements. <br>Conduct regular field visits to coach the team and improve execution in the market. <br>Coordinate with the Warehouse, Distribution, and Finance teams to ensure smooth operations and customer satisfaction. <br>What We're Looking For <br>Bachelor's degree in Business Administration, Marketing, or a related field. <br>Minimum 3–5 years of sales supervisory experience in the FMCG industry, preferably in dairy or food products. <br>Proven experience leading and developing sales teams. <br>Strong leadership, coaching, negotiation, and communication skills. <br>Good analytical skills with proficiency in Microsoft Office. <br>Valid driver's license. <br>Fluency in Arabic and English. <br>Why Join Liban Lait? <br> <br>Be part of one of Lebanon's leading dairy companies and contribute to delivering high-quality products to customers while growing your career in a dynamic and fast-paced environment. <br> <br>Apply Now <br> <br>Send your CV to hr@libanlait.com

The Client Representative Supervisor oversees the daily operations of assigned facilities, ensuring they are well-maintained and adhere to company standards and local regulations. This role is integral in fostering positive and direct relationships with the client, managing facility staff, and maintaining high levels of tenant satisfaction. <br> <br>I- Job Responsibilities: <br> <br>· Oversee daily operations of assigned facility. <br>· Address client concerns and ensure high customer satisfaction <br>· Foster positive tenant relationships and ensure high levels of tenant satisfaction. <br>· Coordinate and supervise various activities (i.e., maintenance.), ensuring timely and effective resolution of maintenance issues. <br>· Generate regular reports on facility performance and key metrics. <br>· Monitor and manage facility budgets, including collections, expense management, and financial reporting. <br>· Prepare and present regular reports on facility performance, maintenance issues, and financial status to client management. <br>· Review and approve invoices, purchase orders, and expense reports. <br>· Foster positive tenant relationships and ensure high levels of tenant satisfaction. <br>· Monitor vendor performance to ensure quality and timely service delivery. <br>· Conduct regular facility inspections to ensure compliance with company standards and regulatory requirements. <br>· Manage and mentor facility staff, maintenance technicians, and related personnel. <br> <br> <br>Skills and Qualifications: <br>• Education: Bachelor's degree in business administration or a related field. <br>• Experience Proven experience in facility management or a similar role. <br>• Skills & Competencies <br>o Strong knowledge software and Microsoft Office Suite. <br>o Excellent leadership and team management skills. <br>o Exceptional problem-solving abilities and attention to detail. <br>o Strong communication skills, both written and verbal. <br>o Ability to handle multiple tasks and prioritize effectively. <br>o Knowledge of local property laws, regulations, and industry standards. <br>o Ability to work independently and make decisions with minimal supervision. <br>o Ability to stay current with market trends and economic factors

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Warehouse &amp; Last-Mile Delivery Supervisor is responsible for managing end-to-end warehouse and distribution operations, ensuring inventory accuracy, efficient order fulfillment, and timely delivery to customers. The role oversees warehouse activities, fleet and delivery operations, and leads teams to maintain high service levels and operational efficiency.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.</li><li>Ensure accurate inventory records and conduct regular stock counts.</li><li>Oversee last-mile delivery operations and ensure timely and efficient deliveries.</li><li>Plan delivery routes and coordinate drivers and third-party logistics providers.</li><li>Monitor delivery performance, returns, and customer complaints, implementing corrective actions when necessary.</li><li>Lead and supervise warehouse staff and delivery teams, ensuring productivity and compliance with company procedures.</li><li>Maintain warehouse safety, cleanliness, and operational standards.</li><li>Monitor key performance indicators (KPIs) and prepare operational reports.</li><li>Collaborate with procurement, sales, customer service, and finance departments to ensure smooth operations.</li><li>Identify and implement process improvements to enhance efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field.</li><li>Minimum 5 years of experience in warehouse, logistics, distribution, or last-mile delivery operations.</li><li>Experience managing teams and coordinating transportation activities.</li><li>Strong understanding of inventory management and warehouse processes.</li><li>Proficiency in ERP systems and Microsoft Excel.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise and train production.</p><p>Create and manage production schedules, set targets, and coordinate with all departments.</p><p>Monitor processes to ensure they meet efficiency and quality standards.</p><p>Troubleshoot issues that arise during production to ensure a smooth workflow.</p><p>Manage inventory levels and coordinate material requirements.</p><p>Monitor the condition of production equipment and coordinate repairs.</p><p>Participate in the implementation and the continual improvement of the quality management system.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>:</p><ul><li>Supervise and train production.</li><li>Create and manage production schedules, set targets, and coordinate with all departments.</li><li>Monitor processes to ensure they meet efficiency and quality standards.</li><li>Troubleshoot issues that arise during production to ensure a smooth workflow.</li><li>Manage inventory levels and coordinate material requirements.</li><li>Monitor the condition of production equipment and coordinate repairs.</li><li>Participate in the implementation and the continual improvement of the quality management system.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise and train the cleaning team. Ensure quality standards and customer satisfaction. Efficiently manage schedules, equipment, and cleaning operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in cleaning techniques and supervising cleaning services.</p><p>Strong leadership, organizational, and problem-solving skills.</p><p>Ability to ensure high-quality service and maintain operational efficiency.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring: Compounding Supervisor AMATOURY 114 Lead our Bulk manufacturing team for the 114 &amp; Ibiza brands.</p><p >BS in Chemistry/Biochemistry/Process Engineering required. GMP/ISO knowledge a plus, ~1 year experience preferred.</p><p >Responsibilities include coordinating production batch schedules, setting and tracking department objectives, supervising and coaching the compounding team, liaising with purchasing, R&amp;D, and warehouse on raw material needs, performing preliminary QC on semi-finished products, calibrating production instruments, and maintaining GMP/ISO compliance and area cleanliness. We're looking for someone with strong organizational and communication skills and the ability to analyze data and propose practical solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for Lebanese candidates to join our team at our two restaurant branches in Dbayeh and Broumana.</p><p><br></p><p><br></p><ul ><li >Waiter / Waitress</li><li >Kitchen Supervisor</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring: Compounding Supervisor — AMATOURY 114</p><p>Lead our Bulk manufacturing team for the 114 &amp; Ibiza brands.</p><p>BS in Chemistry/Biochemistry/Process Engineering required.</p><p>GMP/ISO knowledge a plus, ~1 year experience preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BS in Chemistry/Biochemistry/Process Engineering required. GMP/ISO knowledge a plus, ~1 year experience preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise and train production.</p><p>Create and manage production schedules, set targets, and coordinate with all departments.</p><p>Monitor processes to ensure they meet efficiency and quality standards.</p><p>Troubleshoot issues that arise during production to ensure a smooth workflow.</p><p>Manage inventory levels and coordinate material requirements.</p><p>Monitor the condition of production equipment and coordinate repairs.</p><p>Participate in the implementation and the continual improvement of the quality management system.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience in a manufacturing environment.</p><p>Excellent knowledge of production methods and equipment.</p><p>Strong leadership, communication, problem-solving, and organizational skills.</p><p>Familiarity with production processes, quality control, and safety regulations.</p><p>Advanced computer skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><ul><li>Supervise and train production.</li><li>Create and manage production schedules, set targets, and coordinate with all departments.</li><li>Monitor processes to ensure they meet efficiency and quality standards.</li><li>Troubleshoot issues that arise during production to ensure a smooth workflow.</li><li>Manage inventory levels and coordinate material requirements.</li><li>Monitor the condition of production equipment and coordinate repairs.</li><li>Participate in the implementation and the continual improvement of the quality management system.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in a manufacturing environment.</li><li>Excellent knowledge of production methods and equipment.</li><li>Strong leadership, communication, problem-solving, and organizational skills.</li><li>Familiarity with production processes, quality control, and safety regulations.</li><li>Advanced computer skills</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an IT Supervisor your role will include key responsibilities such as:<br><br>• Monitor the operation and security of all computer hardware and ensure that it is operating properly<br>• Serve as primary contact for all servicing of computers, printers, etc.<br>• Maintain a sufficient inventory of all office and computer supplies<br>• Maintain all hardware and software logs updated as per departmental working procedures<br>• Maintain the documentation of all hardware configuration and inventory<br>• Maintain the documentation of the telephone system configuration and all MPT lines<br>• Understand all the department working procedures and perform the related tasks as described<br>• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.<br>• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)<br>• Respond to all users request and provide them with adequate support</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

being responsible for supervising children in the Children’s Play Area, ensuring a safe, clean, and enjoyable environment. The role involves being attentive and available to assist children and monitor activities. <br> <br>- Previous experience working with children is an advantage. <br>- Responsible, attentive, and patient personality. <br>- Good communication and interpersonal skills. <br>- Must be comfortable working around children and in an active environment

The Housekeeping Supervisor is responsible for supervising and coordinating the daily operations of the housekeeping team to ensure that guest rooms, public areas, and back-of-house areas consistently meet the high cleanliness, presentation, hygiene, and service standards expected of a 5-star hotel. <br> <br>The position requires strong leadership, attention to detail, excellent organizational skills, and a commitment to delivering exceptional guest experiences. <br> <br>Key Responsibilities <br>Supervise and coordinate the daily activities of Room Attendants, Housemen/Housepersons, and other housekeeping team members. <br>Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure they meet the hotel's 5-star standards. <br>Ensure guest rooms are cleaned, maintained, and released according to established quality standards and required timeframes. <br>Allocate daily assignments and ensure adequate staffing according to occupancy and operational requirements. <br>Monitor room status and coordinate closely with the Front Office regarding arrivals, departures, VIP guests, early check-ins, and room changes. <br>Conduct regular inspections and immediately address cleanliness, maintenance, or presentation issues. <br>Follow up on guest requests, complaints, and special arrangements and ensure timely resolution. <br>Ensure proper handling, storage, and control of housekeeping supplies, chemicals, linen, amenities, and equipment. <br>Maintain proper procedures for lost and found items. <br>Train, coach, and motivate housekeeping staff while monitoring individual performance and adherence to hotel procedures. <br>Ensure compliance with hotel policies, health and safety regulations, hygiene standards, and proper chemical handling procedures. <br>Report maintenance defects and follow up with the Engineering Department until issues are resolved. <br>Assist with inventory control and participate in regular stock and linen counts. <br>Ensure VIP rooms, special occasions, and guest requests are prepared according to required standards. <br>Monitor productivity and ensure efficient use of manpower and resources. <br>Prepare and complete housekeeping reports, checklists, and daily records as required. <br>Assist the Executive Housekeeper with administrative and operational duties. <br>Maintain professional communication with all hotel departments. <br>Ensure guest privacy, confidentiality, and security procedures are strictly followed. <br>Guest Service Responsibilities <br>Maintain a professional, courteous, and welcoming attitude toward all guests. <br>Respond promptly and professionally to guest requests and concerns. <br>Anticipate guest needs and ensure personalized service whenever possible. <br>Handle complaints professionally and escalate serious issues to management when necessary. <br>Ensure that all interactions reflect the standards and image of a luxury 5-star hotel. <br>Requirements <br>Previous experience in a housekeeping supervisory role, preferably in a 4- or 5-star hotel. <br>Strong knowledge of hotel housekeeping operations and room-cleaning standards. <br>Excellent attention to detail and organizational skills. <br>Good leadership and team-management abilities. <br>Strong communication and interpersonal skills. <br>Ability to work under pressure in a fast-paced hotel environment. <br>Flexibility to work shifts, weekends, and public holidays. <br>Good knowledge of English; Arabic and/or French is an advantage. <br>Familiarity with hotel housekeeping systems and basic computer skills is preferred. <br>Knowledge of health, safety, hygiene, and chemical-handling procedures. <br>A professional appearance and strong customer-service orientation. <br>Key Competencies <br>Leadership and team supervision <br>Attention to detail <br>Organization and time management <br>Guest service excellence <br>Problem-solving <br>Communication skills <br>Quality control <br>Teamwork <br>Confidentiality and discretion <br>Ability to work under pressure

‼️ PRIMETALENT IS HIRING ‼️ <br> Package around $1,000 – 1,300 <br> <br>We are hiring a Project Supervisor / Pilot معلم ورشة for our reputable company in Nahr El Mote area. <br> <br>Key Responsibilities: <br>• Take site measurements & interpret technical drawings <br>• Coordinate with engineers, consultants & technicians <br>• Coordinate manpower, materials & schedules <br>• Monitor quality, progress & resolve site issues <br>• Supervise electrical projects & site works <br> <br>Key Qualifications: <br>• Valid driving license & ability to drive a manual-transmission vehicle <br>• Ability to take measurements & read technical drawings and layouts <br>• 5+ Years of Experience as a Project Supervisor <br>• Strong knowledge of general electrical works <br>• Age 35+ <br> <br>We are Offering: <br>• Working days: Mon to Fri from 8:00 AM till 4:00 PM <br>• Package around $1,000 – 1,300 <br>• NSSF <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email us at info@primetalentlb.com mentioning Project Supervisor / Nahr El Mote in the subject line

Radisson Blu Martinez Hotel, Beirut is seeking to hire Front Office Supervisor <br> <br>Job Duties & Responsibilities <br>• Welcome guests and ensure a professional and friendly check-in and check-out experience <br>• Monitor guest satisfaction and promptly resolve complaints or service issues <br>• Ensure accurate handling of reservations, room assignments, billing, payments, and guest requests <br>• Coordinate effectively with Housekeeping, Reservations, Maintenance, and other departments <br>• Ensure proper cash handling and accurate completion of shift reports <br>• Maintain high standards of service, professionalism, and guest confidentiality <br>• Assist the Front Office Manager with administrative and operational duties as required <br>Job Requirements <br>• Previous experience in a front office or guest services role, preferably within a hotel or hospitality environment <br>• Previous supervisory or team-lead experience is preferred <br>• Excellent communication and interpersonal skills <br>• Strong customer service and problem-solving abilities <br>• Good organizational and multitasking skills <br>• Ability to remain calm and professional under pressure <br>• Familiarity with hotel property management systems (PMS) is preferred <br>• Professional appearance and a positive, guest-focused attitude <br>• Flexibility to work shifts, weekends, and public holidays as required

We are looking for an experienced Warehouse & Logistics Supervisor to join our team. <br> <br>???? Key Responsibilities: <br> <br>- Supervise daily warehouse and logistics operations. <br>- Manage receiving, storage, picking, packing, and dispatch activities. <br> - Monitor inventory levels and ensure accurate stock records. <br> - Coordinate deliveries, shipments, and transportation schedules. <br> - Lead and supervise logistics staff and allocate daily tasks. <br> - Ensure proper handling, storage, and movement of goods. <br> - Monitor operational performance and identify areas for improvement. <br> - Prepare and maintain inventory, delivery, and logistics reports. <br> <br>???? Requirements: <br> <br> - Proven experience in warehouse and logistics supervision preferably in FMCG. <br> - Strong knowledge of inventory management and warehouse procedures. <br> - Good leadership, communication, and problem-solving skills. <br> - Ability to manage teams and work effectively under pressure. <br> - Strong organizational and time-management skills. <br> - Good computer skills; experience with ERP is an advantage. <br> - Ability to work in a fast-paced environment. <br> <br>Job location: Bchamoun industrial area

The Key Account Supervisor is responsible for managing and developing relationships with key customers, ensuring sales targets are achieved, maintaining strong customer partnerships, and maximizing business opportunities. The role involves supervising key account activities, monitoring sales performance, and coordinating with internal departments to ensure excellent customer service and execution. <br> <br>Key Responsibilities <br>• Manage and maintain strong relationships with assigned key accounts <br>• Achieve assigned sales, distribution, and profitability targets <br>• Develop and implement account plans to grow sales and strengthen business relationships <br>• Regularly visit key customers to understand their needs and identify new business opportunities <br>• Monitor customer sales, stock levels, orders, and product availability <br>• Negotiate and follow up on promotions, displays, listings, and commercial agreements within approved company guidelines <br>• Ensure proper implementation of agreed promotions and visibility activities at customer locations <br>• Monitor competitors, market trends, pricing, and promotional activities and provide regular feedback to management <br>• Prepare and analyze sales reports and provide recommendations to improve account performance <br>• Follow up on customer orders, deliveries, payments, claims, and any operational issues <br>• Coordinate with Sales, Marketing, Logistics, Finance, and other relevant departments to ensure smooth account management <br>• Handle customer complaints and ensure timely resolution of issues <br>• Monitor customer performance against agreed targets and identify corrective actions when required <br>• Ensure compliance with company policies, procedures, and approved commercial terms <br>• Supervise and guide sales representatives or merchandisers assigned to key accounts, when applicable <br>• Conduct regular market visits and ensure proper execution of company standards within assigned accounts <br>• Perform any other duties related to the position as assigned by management <br> <br>Qualifications & Experience <br>• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field <br>• 3–5 years of experience in sales, preferably in Key Account Management or FMCG <br>• Strong understanding of the FMCG market and retail environment <br>• Proven experience in managing customer relationships and achieving sales targets <br>• Strong negotiation and communication skills <br>• Good analytical and problem-solving abilities <br>• Strong organizational and time-management skills <br>• Proficiency in Microsoft Office, particularly Excel and PowerPoint <br>• Good command of English and Arabic; French is an advantage