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<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <ul> <li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li> <li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li> <li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li> <li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li> <li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li> </ul> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <ul> <li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li> <li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li> <li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li> <li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li> <li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li> </ul> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<p><h4>Description</h4> <p>Kaizen Asset Management Services is at the forefront of integrating advanced technology within the asset and property management sector. We are currently looking for a talented Full Stack Engineer to join our dynamic team remotely. In this role, you will be responsible for developing and maintaining our web applications, contributing to both front-end and back-end development while ensuring a seamless user experience.</p> <h4>Key responsibilities:</h4> <ul> <li>Design, build, and maintain efficient, reusable, and reliable code for both front-end and back-end applications.</li> <li>Collaborate with UI/UX designers to implement intuitive and responsive user interfaces that enhance user engagement.</li> <li>Develop server-side logic, define and maintain databases, and ensure high performance and responsiveness to requests from the front-end.</li> <li>Work with a variety of web technologies, frameworks, and languages, ensuring optimal architecture and functionalities.</li> <li>Participate in code reviews, contributing to team knowledge sharing and continuous improvement initiatives.</li> <li>Identify and troubleshoot performance and scalability issues, implementing solutions to enhance the user experience.</li> <li>Stay up-to-date with emerging technologies and industry trends, applying them to improve our products.</li> </ul> <h4>Requirements</h4> <p><strong>I. Education:</strong><br> Bachelor's degree in Computer Science, Software Engineering, or a related field.</p> <p><strong>II. Experience:</strong><br> Minimum of 3 years of professional experience in full-stack development.</p> <p><strong>III. Technical skills:</strong></p> <ul> <li>Proficient in front-end technologies such as HTML, CSS, and JavaScript frameworks (e.g., React, Angular, or Vue.js).</li> <li>Strong experience in back-end languages such as Node.js, Python, Ruby, or Java.</li> <li>Hands-on experience with database management systems (SQL and NoSQL, e.g., PostgreSQL, MongoDB).</li> <li>Understanding of RESTful API design and integration.</li> <li>Familiarity with version control systems, especially Git.</li> <li>Experience with cloud services (AWS, Azure, etc.) is a plus.</li> </ul> <p><strong>IV. Soft skills:</strong></p> <ul> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, with the ability to articulate complex technical concepts clearly.</li> <li>Ability to work effectively in a remote team environment.</li> <li>Strong attention to detail and commitment to high-quality deliverables.</li> </ul> <p><strong>V. Preferred qualifications:</strong></p> <ul> <li>Experience in the asset management or real estate sector.</li> <li>Keen interest in agile methodologies and participation in an agile development team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software.<br> EXUS launched it's Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide to improve their results.<br> Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 52 countries worldwide ( MENA , EU , SEA ).<br> We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.<br> Our people constitute the source of inspiration that drives us forward and help us fulfill our purpose of being role models for a better world .<br> This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people.<br> We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good.<br> We are positive and eager to learn and explore.<br> We are committed to our vision.<br> Our shared Values: We are transparent and direct We are positive and fun, never cynical or sarcastic We are eager to learn and explore We put the greater good first We are frugal and we do not waste resources We are fanatically disciplined, we deliver on our promises We are EXUS!<br> Are you? We are currently seeking an experienced and enthusiastic Senior Software Engineer with strong technical skills in database development to join the Project Engineering Team remotely.<br> As a member of our Engineering Team, you will join an international team of highly skilled professionals that delivers global market-leading collection software and provides the best possible service to our clients worldwide.<br> If you are a results-focused engineer with not only strong technical skills but also customer focus, aspiring to work in an agile development environment, we certainly want to hear from you!<br> Responsibilities: Collaborate with the Delivery and Customer Success teams to implement, and improve the product Participate in the analysis, design, implementation, and review of product development modules Implement technical tasks for project delivery needs Work closely with the customer in order to define the best technical solutions for covering their business requirements Review and debug code At EXUS we help our people to achieve excellent results by creating a work environment that encourages individual and team success.<br> Fully remote work setup Competitive salary Inclusive work environment &amp; Well-being Program A clear induction program &amp; a mentoring buddy to help you Private health insurance Unlimited time off Privacy Notice for Job Applications: https://www.<br>exus.co.uk/en/careers/privacy-notice-f.<br>.. Bachelor's degree in ICT or Engineering At least 3 years of work experience in Database Development (Oracle, Postgress, SQL Server, etc.<br>) Customer-focused attitude with great attention to detail Always deliver on promises and respect deadlines Willingness and ability to work as part of a team Excellent communication and writing skills in English &amp; French Will be considered a plus: Master's degree in ICT or Engineering Good understanding of basic ETL principles.<br> Experience with server-side languages such as .<br>Net and Java Experience in IT Consulting or a similar field, preferably in the banking sector Web technologies and Internet protocols (XML, JSON, HTTP, TCP/IP) Client-side scripting and JavaScript frameworks Experience with Collection systems Experience with JIRA and Bitbucket Basic DBA skills Web Server familiarity (especially with IIS) **Ability to travel abroad, up to 20% annually, depending on project requirements and conditions**</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working—sometimes during check-in and with guests waiting.<br> You will help customers use our software effectively, answer “how-to” questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations.<br> This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect.<br> You will resolve as much as possible during the initial interaction.<br> When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over.<br> Tickets are initially triaged and tagged through AI-assisted workflows.<br> You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.<br> What You Will Do Work the Shared Support Queue Pull tickets from the team’s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution.<br> The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.<br> Support Customers Across Every Channel Provide support through phone, email, and chat.<br> Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.<br> Answer Product and Workflow Questions Help customers understand how to use the software in their day-to-day hotel operations.<br> This includes explaining features, walking users through processes, helping with configuration, and identifying when a “how-to” question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.<br> Work With AI-Assisted Support Tools Review AI-generated classifications and drafted responses before relying on them as our answer.<br> Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters.<br> AI output is a starting point.<br> You remain accountable for the accuracy of the response and for confirming that the customer’s issue has been resolved.<br> Diagnose Issues Across Our Product Portfolio Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more.<br> Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.<br> Troubleshoot Integrations Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.<br> Support Card Payments and Terminals Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues.<br> Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.<br> Support Distribution and OTA Connectivity Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.<br>com, Expedia, Agoda, and Airbnb.<br> Recognize the operational impact of distribution issues.<br> For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.<br> Maintain Accurate Support Records Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.<br> Reduce Repeat Contact When the same question or issue appears repeatedly, help turn the solution into a reusable macro, internal procedure, Help Center article, training opportunity, or product improvement request.<br> Helping customers find answers more easily and preventing repeat issues are core parts of the role.<br> Participate in Our Global Support Schedule Our customers operate across North America, EMEA, and APAC.<br> Support follows a global, followthe-sun model, and this role participates in a shift rotation that includes weekend coverage.<br> At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue Ability to manage and prioritize your workload without needing to be given a daily task list Strong ownership and follow-through, including confirming that the customer’s issue has been resolved Availability to participate in a shift rotation covering a 24/7 support struture Beneficial Experience Hotel front-desk, reservations, accounting, or back-office experience Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider Experience with channel managers, booking engines, or OTA extranets Experience with Zendesk or a comparable ticketing platform SQL knowledge or experience building reports from a relational database Basic networking knowledge Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness Experience supporting SaaS products or connected software platforms Hotel experience is valuable, but it is not required.<br> We can teach hospitality operations to someone who already has strong technical troubleshooting and customer communication skills.<br> What We Will Teach You How a Hotel Operates You will learn the daily hotel cycle, from reservations and arrivals through check-in, folio management, and night audit.<br> You will also learn hospitality terminology such as rate plans, availability and restrictions, no-shows, walk-ins, room moves, and overbooking.<br> Understanding hotel operations is essential to determining the true urgency and impact of an issue.<br> Why Certain Issues Are Emergencies A stalled availability update is not simply a data-sync problem—it may place a hotel at immediate risk of selling rooms it does not have.<br> You will learn which issues create operational or financial risk, how quickly that risk develops, and how to respond appropriately.<br> Our Products and Environments You will learn how properties are configured across our products, regions, integrations, and database environments, as well as how to identify the systems involved in a reported issue.<br> Payments from End to End You will learn how payment terminals, tokenization, authorization, batching, settlement, refunds, and payment processors interact—and, importantly, what data and processes Support must never access or modify.<br> Distribution and Connectivity You will learn how room and rate mapping works, how availability and restriction updates move between systems, and how major OTA extranets behave.<br> Escalation and Incident Management You will learn our escalation process, severity criteria, duplicate-ticket linking, documentation requirements, and communication expectations during active incidents.<br> How the Team Works Our Workload Follows Hotel Operations Support volume is heaviest on weekdays and typically peaks on Mondays as issues from the weekend are reported or followed up.<br> A typical weekday generates approximately 105 support tickets, while a weekend day generally generates 38–40.<br> These tickets are shared across the team.<br> AI Assists the Team AI helps classify, route, and prioritize tickets and can draft suggested responses.<br> Support specialists remain responsible for validating its output, applying judgment, and ensuring that the customer receives an accurate and complete resolution.<br> We Work as One Support Team The team shares responsibility for the queue and overall customer experience.<br> Collaboration is expected: team members help one another investigate issues, share product knowledge, and move difficult tickets toward resolution.<br> Success is not measured by individual ticket volume alone.<br> Performance Is Balanced Performance is evaluated across several areas, including: Resolution quality and accuracy Responsiveness Customer satisfaction Ticket ownership and follow-through Documentation and ticket hygiene Appropriate prioritization and escalation Contribution to the performance and knowledge of the wider team Ticket volume is considered in context and does not, by itself, determine performance.<br></span> </div>

<p>We are seeking an experienced Senior Full-Stack / Product Engineer to join a Swiss Company for its back office in Lebanon to lead the development of customer-facing features for a next-generation digital banking platform</p><p><strong>Desired Candidate Profile</strong></p><b>The ideal candidate should meet the following requirements:</b><br><ul><li>Bachelor s degree in computer science, Software Engineering, Information Technology, or a related field.</li><li>Minimum 6 years of professional full-stack software development experience.</li><li>Strong hands-on experience with React, Next.js, TypeScript, Node.js, and modern JavaScript frameworks.</li><li>Solid experience designing and consuming RESTful APIs.</li><li>Strong knowledge of PostgreSQL and relational database design.</li><li>Excellent understanding of software architecture, data modeling, automated testing, debugging, and application performance optimization.</li><li>Ability to analyze business requirements and proactively identify missing requirements, logical inconsistencies, and edge cases.</li><li>Experience reviewing and improving AI-generated frontend and backend code.</li><li>Strong problem-solving skills with excellent attention to detail.</li><li>Excellent verbal and written communication skills.</li></ul><b>Preferred Qualifications</b><br><ul><li>Experience within FinTech, Digital Banking, Payments, Banking-as-a-Service (BaaS), or other regulated industries.</li><li>Experience designing approval workflows, authorization systems, customer onboarding (KYC), organizational hierarchies, or permission management platforms.</li><li>Hands-on experience with React Native mobile application development.</li><li>Experience integrating third-party financial APIs including KYC/AML providers, payment gateways, or card issuing platforms.</li><li>Familiarity with enterprise security principles and modern authentication systems.</li><li>Ability to understand and work with software written in Java, Kotlin, or C# when required.</li></ul><b>AI-Driven Engineering Experience</b><br><ul><li>Daily experience using AI coding assistants such as ChatGPT, GitHub Copilot, Cursor, Claude, or similar platforms.</li><li>Strong prompt engineering skills to generate accurate and reliable AI-assisted code.</li><li>Experience reviewing, validating, and correcting AI-generated software.</li><li>The ability to distinguish between technically correct code and business-correct behavior, ensuring every feature meets user expectations and business objectives.</li></ul>

Role Overview <br>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does. <br>Tasks & Responsibilities <br>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP. <br>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring. <br>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace). <br>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached. <br>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head. <br>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made. <br>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case. <br>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does. <br>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls. <br>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client. <br>Write modular infrastructure as code (Terraform) for AI workloads on AWS. <br>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship. <br>Competencies <br>Can explain to a client, in plain language, why an agent made the tool call it made <br>Comfortable debugging a production LLM failure under time pressure, not just in a notebook <br>Can wire an MCP server into an agent and debug why a tool call didn't fire <br>Education, Experience & Language <br>Master's degree in Computer Science or equivalent <br>Previous experience building and shipping production ML/AI systems <br>Fluent in English and Arabic <br>Tools & Certifications <br>Strong Python engineering; comfort with AWS <br>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design <br>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases <br>Nice to have: AWS Certified Machine Learning Engineer – Associate, AWS Certified Generative AI Developer – Professional, AWS Certified Solutions Architect – Associate or Professional, AWS Certified Developer – Associate, AWS Certified Security – Specialty (relevant given our compliance posture) <br>To Apply visit: https://digicosolutions.bamboohr.com/careers/33

Bright Volcano is looking for an experienced Senior Software Engineer / Technical Lead to join our growing technical team and take a key role in developing our ERP, CRM, Web, Mobile & AI Automation solutions. <br> <br>Key Responsibilities & Skills: <br>• Lead and support the development team <br>• Develop and manage complex ERP & CRM systems <br>• Strong Backend & API development experience <br>• Database architecture & management <br>• Web & Mobile Application Development <br>• System architecture & technical planning <br>• AI Integration & Automation Workflows <br>• Experience with LLMs (Large Language Models) and AI APIs <br>• Build AI assistants, intelligent workflows & business automation <br>• Third-party API and system integrations <br>• Code review, testing & performance optimization <br>• Manage technical tasks, priorities & deadlines <br>• Troubleshoot complex technical issues <br>• Work closely with Project & Product Managers <br> <br>ERP Experience: <br>• Experience with Odoo, Oracle ERP, SAP, or similar enterprise ERP platforms <br>• Understanding of ERP architecture, modules & business workflows <br>• Accounting, Inventory, Sales, CRM, HR & Operations modules <br>• ERP integrations, customization & automation <br> <br>Preferred Technologies: <br>PHP / Laravel • MySQL • REST APIs • Next.js / React • Mobile Development • Git • LLMs • AI APIs • Automation Tools • Odoo / Oracle / SAP <br> <br>We’re looking for someone who can code, lead, automate, solve problems, understand business processes, and take ownership of technical projects from architecture to delivery. <br> <br>Join Bright Volcano and help us build the next generation of AI-powered business solutions

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The objective of the Individual Contractor (IC) is to support the development, maintenance, enhancement, and modernization of DSDSD’s digital platforms, dashboards, and web applications. The IC will contribute to web application development, frontend implementation, data visualization features, ASP.NET Core environments, integrations, testing, troubleshooting, and operational support activities across assigned systems and digital initiatives, including platform upgrades and modernization efforts. The IC will also support implementation, deployment, user acceptance testing, and technical documentation activities while ensuring alignment with UN established standards for web development, accessibility, security, and operational sustainability.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background: This position is located in the Decision-Support and Data Science Division (DSDSD). The Division is part of ESCWA’s broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda, DSDSD develops and maintains digital platforms, data portals, dashboards, and operational systems that support evidence-based policymaking, organizational efficiency, and digital transformation initiatives across the region. Its software development activities include responsive web applications, frontend interfaces, data visualization platforms, and API integrations. As part of ongoing modernization and operational sustainability efforts, DSDSD requires continued support to maintain, enhance, and upgrade existing digital platforms while ensuring usability, accessibility, interoperability, and alignment with evolving UN ICT standards and operational requirements. Duties and responsibilities: The Individual Contractor will be responsible for the following tasks: - Develop websites and applications as per the UNICT strategy and ESCWA’s needs applying UX/UI concepts and principles, UN established standards for web design, technologies, and tools; and following security and data protection schemes; - Maintain, upgrades, and enhance existing websites and applications and integration to interrelated systems and program elements; - Organize and perform unit and integrated testing, designing and utilizing test bases; assists users in accepting testing; - Conduct research on new technologies as requested, keeps abreast of developments in the fields; assists in testing and evaluating new products and technologies; - Support data visualization and data analytics initiatives; - Prepare technical and user documentation for products, as well as training materials and conduct technical presentations; - Maintain functional specifications and technical documentation for websites, applications, and related procedures developed and/or modified; - Provide operational support for deployed websites and applications, including version management, deployment, troubleshooting, and recovery activities; - Support user onboarding and knowledge-sharing activities related to completed products and implemented solutions; - Performs other related tasks as required by UN ICT or ESCWA strategy<br> Qualifications/special skills<br>A minimum high school diploma with a certification or degree in Information Systems, Information Technology, Computer Science, Computer Engineering or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in the computer software industry as an ASP.NET Core developer working with front-end languages and libraries (HTML, CSS, JavaScript), back-end languages (C#), SQL Server, and open-source data visualization libraries like Apache ECharts along with competency in C# and .NET Core is required. Knowledge in database design, and development using MS SQL Relational Database is required. At least 1 year of experience with version control such as GIT is required. Familiarity with databases (PostgreSQL, MySQL) is desirable. Familiarity with databases (PostgreSQL, MySQL) is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a software engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are hiring a mid-level Go engineer to build and operate the microservices at the core of our payments platform. You will own services end to end — from API design and database schema through testing, containerization, and production deployment — in a domain where correctness, security, and reliability are non-negotiable. This is a hands-on building role with clear ownership and room to grow into deeper platform and architecture work.</p> <p>Our services are REST/JSON APIs (Gin) deployed on AWS ECS, with observability handled through internal services today. As we scale the platform, there is real room to help raise the engineering bar — introducing metrics and distributed tracing, structured observability, and stronger CI/static-analysis standards. If you like owning systems and shaping how they are built, you will have that runway here.</p> <p>You will join an engineering team that uses AI-assisted development tools as a standard part of its workflow. We expect engineers to use these tools well — to move faster without sacrificing the rigor that payments demand.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.</li> <li>Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.</li> <li>Profile and tune services for high throughput and low latency (pprof, benchmarking) — transaction paths are latency-sensitive.</li> <li>Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.</li> <li>Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.</li> <li>Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.</li> <li>Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).</li> <li>Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.</li> <li>Participate in code review, design discussions, on-call rotation, and incident response for the services you own.</li> <li>Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of professional software engineering experience, with production Go experience among them (mid-level seniority).</li> <li>Bachelor's degree in computer science or a related field, or equivalent practical experience.</li> <li>Solid command of Go fundamentals: concurrency done right (goroutine lifecycle, channel discipline, context-driven cancellation), interfaces, error handling, modules, and the standard library.</li> <li>Experience building and consuming RESTful HTTP APIs, ideally with a Go web framework (we use Gin).</li> <li>Working proficiency with SQL databases (schema design, queries, transactions) — we use MySQL with sqlx.</li> <li>Comfort with Docker and CI/CD pipelines as part of a normal development workflow.</li> <li>Demonstrated experience using AI-assisted development tools (Copilot, Claude Code, Cursor, or similar) in real project work — and good judgment about when to trust, verify, and override their output.</li> <li>Strong testing discipline and the habit of writing maintainable, reviewable code.</li> <li>Clear written and verbal communication, a collaborative and ownership-driven mindset, and comfort working in an agile/iterative team onsite.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Payments / fintech background — payment gateways, card processing, tokenization, PCI DSS, fraud, or financial transaction systems (strongly preferred).</li> <li>Hands-on AWS experience, especially DynamoDB, S3, Secrets Manager, KMS, SSM Parameter Store, ECS, and ECR.</li> <li>Experience with microservices and distributed-systems patterns (service-to-service auth, sidecars, idempotency, retries, observability).</li> <li>Familiarity with NoSQL (DynamoDB) and/or PostgreSQL in addition to MySQL.</li> <li>Experience with secure handling of sensitive data: encryption (AES, KMS), JWT, secrets management, and secure-coding practices (OWASP, data masking, TLS).</li> <li>Payments-domain depth: settlement/reconciliation, idempotency, card-network/scheme familiarity, fraud, or financial transaction systems.</li> <li>Experience introducing observability (metrics, distributed tracing, structured logging) and/or CI quality tooling (static analysis, linting) to a growing platform.</li> <li>Database schema migration and API versioning experience.</li> <li>JavaScript / TypeScript / React — a plus. Our admin and merchant UIs are React 19 + TypeScript + Vite; full-stack contribution is welcome but not required.</li> <li>Experience working in or migrating from a legacy/monolith system toward a modern service architecture.</li> </ul> <h4>Our tech stack</h4> <p>What you’ll actually work with, based on our current codebase.</p> <ul> <li>Language: Go.</li> <li>Web framework: Gin (gin-gonic/gin); some legacy services on raw net/http. REST/JSON (not gRPC).</li> <li>Data: MySQL (go-sql-driver/mysql, jmoiron/sqlx), DynamoDB (AWS SDK v2), PostgreSQL (lib/pq); Redis and Memcached for caching.</li> <li>Cloud & deploy: AWS — ECS, ECR, DynamoDB, S3, Secrets Manager, KMS, ACM, SSM, SES, Cognito (AWS SDK for Go v2).</li> <li>Auth & crypto: internal SvcAuth service-to-service auth, JWT (golang-jwt/jwt), golang.org/x/crypto, AES encryption.</li> <li>Testing: Go's testing, stretchr/testify, DATA-DOG/go-sqlmock.</li> <li>Build & deploy: Multi-stage Docker (golang ? scratch), Makefiles, GitLab CI (Docker-in-Docker), images to private ECR.</li> <li>Frontend (a plus): React 19, TypeScript 5.6, Vite, MUI, Redux Toolkit, Formik, Jest + React Testing Library.</li> </ul></p><p></p>

<p><h4>About EXUS</h4> <p>EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 52 countries worldwide (MENA, EU, SEA). We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.</p> <p>Our people constitute the source of inspiration that drives us forward and help us fulfill our purpose of being role models for a better world.</p> <p>This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.</p> <h4>Our shared values</h4> <ul> <li>We are transparent and direct</li> <li>We are positive and fun, never cynical or sarcastic</li> <li>We are eager to learn and explore</li> <li>We put the greater good first</li> <li>We are frugal and we do not waste resources</li> <li>We are fanatically disciplined, we deliver on our promises</li> <li>We are EXUS! Are you?</li> </ul> <h4>Position overview</h4> <p>We are currently seeking an experienced and enthusiastic Senior Software Engineer with strong technical skills in database development to join the Project Engineering Team remotely. As a member of our Engineering Team, you will join an international team of highly skilled professionals that delivers global market-leading collection software and provides the best possible service to our clients worldwide.</p> <p>If you are a results-focused engineer with not only strong technical skills but also customer focus, aspiring to work in an agile development environment, we certainly want to hear from you!</p> <h4>Responsibilities</h4> <ul> <li>Collaborate with the Delivery and Customer Success teams to implement and improve the product</li> <li>Participate in the analysis, design, implementation, and review of product development modules</li> <li>Implement technical tasks for project delivery needs</li> <li>Work closely with the customer in order to define the best technical solutions for covering their business requirements</li> <li>Review and debug code</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in ICT or Engineering</li> <li>At least 3 years of work experience in database development (Oracle, Postgres, SQL Server, etc.)</li> <li>Customer-focused attitude with great attention to detail</li> <li>Always deliver on promises and respect deadlines</li> <li>Willingness and ability to work as part of a team</li> <li>Excellent communication and writing skills in English and French</li> </ul> <h4>Will be considered a plus</h4> <ul> <li>Master's degree in ICT or Engineering</li> <li>Good understanding of basic ETL principles</li> <li>Experience with server-side languages such as .Net and Java</li> <li>Experience in IT consulting or a similar field, preferably in the banking sector</li> <li>Web technologies and internet protocols (XML, JSON, HTTP, TCP/IP)</li> <li>Client-side scripting and JavaScript frameworks</li> <li>Experience with collection systems</li> <li>Experience with JIRA and Bitbucket</li> <li>Basic DBA skills</li> <li>Web server familiarity (especially with IIS)</li> <li><strong>Ability to travel abroad, up to 20% annually, depending on project requirements and conditions</strong></li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote work setup</li> <li>Competitive salary</li> <li>Inclusive work environment and well-being program</li> <li>A clear induction program and a mentoring buddy to help you</li> <li>Private health insurance</li> <li>Unlimited time off</li> </ul> <p>At EXUS we help our people to achieve excellent results by creating a work environment that encourages individual and team success.</p></p><p></p>

<p><h4>About EXUS</h4> <p>EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 52 countries worldwide (MENA, EU, SEA). We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.</p> <p>Our people constitute the source of inspiration that drives us forward and help us fulfill our purpose of being role models for a better world.</p> <p>This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.</p> <h4>Our shared values</h4> <ul> <li>We are transparent and direct</li> <li>We are positive and fun, never cynical or sarcastic</li> <li>We are eager to learn and explore</li> <li>We put the greater good first</li> <li>We are frugal and we do not waste resources</li> <li>We are fanatically disciplined, we deliver on our promises</li> <li>We are EXUS! Are you?</li> </ul> <h4>Position overview</h4> <p>We are currently seeking an experienced and enthusiastic Senior Software Engineer with strong technical skills in database development to join the Project Engineering Team remotely. As a member of our Engineering Team, you will join an international team of highly skilled professionals that delivers global market-leading collection software and provides the best possible service to our clients worldwide.</p> <p>If you are a results-focused engineer with not only strong technical skills but also customer focus, aspiring to work in an agile development environment, we certainly want to hear from you!</p> <h4>Responsibilities</h4> <ul> <li>Collaborate with the Delivery and Customer Success teams to implement and improve the product</li> <li>Participate in the analysis, design, implementation, and review of product development modules</li> <li>Implement technical tasks for project delivery needs</li> <li>Work closely with the customer in order to define the best technical solutions for covering their business requirements</li> <li>Review and debug code</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in ICT or Engineering</li> <li>At least 3 years of work experience in database development (Oracle, Postgres, SQL Server, etc.)</li> <li>Customer-focused attitude with great attention to detail</li> <li>Always deliver on promises and respect deadlines</li> <li>Willingness and ability to work as part of a team</li> <li>Excellent communication and writing skills in English and French</li> </ul> <h4>Will be considered a plus</h4> <ul> <li>Master's degree in ICT or Engineering</li> <li>Good understanding of basic ETL principles</li> <li>Experience with server-side languages such as .Net and Java</li> <li>Experience in IT consulting or a similar field, preferably in the banking sector</li> <li>Web technologies and internet protocols (XML, JSON, HTTP, TCP/IP)</li> <li>Client-side scripting and JavaScript frameworks</li> <li>Experience with collection systems</li> <li>Experience with JIRA and Bitbucket</li> <li>Basic DBA skills</li> <li>Web server familiarity (especially with IIS)</li> <li><strong>Ability to travel abroad, up to 20% annually, depending on project requirements and conditions</strong></li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote work setup</li> <li>Competitive salary</li> <li>Inclusive work environment and well-being program</li> <li>A clear induction program and a mentoring buddy to help you</li> <li>Private health insurance</li> <li>Unlimited time off</li> </ul> <p>At EXUS we help our people to achieve excellent results by creating a work environment that encourages individual and team success.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>About the Team:</b></p><br><p>We are the CAPS team (CAPS for Compute Aggregation Processing and Storage), part of the EDM (Enterprise Data Management) domain in the Risk and Buy-Side group within the global development department. Our mission is to build and maintain a highly scalable RTETL framework for capital markets solutions (RTETL stands for Real-Time Extract Transform and Load). The RTETL is a flexible and extensible framework, with customizable connectors, capable of handling large volumes of data in real-time.</p><br><p>As a part of our team, you'll work alongside passionate developers, innovative thinkers, and problem-solvers who strive for excellence in every aspect of the application. We foster an environment of collaboration, exploration, and continuous learning.</p><br><p><b>Your Responsibilities: </b></p><br><ul><li>Build and maintain the RTETL framework: focus on developing and evolving the foundational building blocks on which the RTETL framework is built.</li><li>Develop and enhance capital markets connectors by adding support for additional source and target systems, including the connection to various MX services and writing data to multiple DB vendors.</li><li>Improve the RTETL framework’s performance, scalability, fault tolerance, and observability.</li><li>Participate in design discussions and drive the implementation of complex features.</li><li>Maintain a continuous improvement mindset by continuously researching and experimenting with new technologies that enhance the capabilities of the framework.</li></ul><p><b><i>Your Profile: </i></b></p><br><ul><li>3+ years of experience as a Java developer.</li><li>Solid understanding of design patterns and distributed systems.</li><li>Solid understanding of relational databases.</li><li>Proficiency in Git and Maven.</li><li>Strong debugging and troubleshooting skills with a hands-on approach.</li><li>Excellent written and oral communication.</li><li>Fluent in English; French is a plus.</li><li>Team spirit and collaboration.</li></ul><p><b><i>« Nice to have » skills:&nbsp;&nbsp; </i></b></p><br><ul><li>Familiarity with Apache Spark or other big-data frameworks.</li><li>Experience with ETL frameworks such as Apache NiFi, Apache Airflow, Databricks …</li><li>Experience in writing performance-sensitive Java code.</li><li>Experience working with financial datasets, pricing models, or related analytical engines.</li><li>Knowledge of containerization tools such as Docker and Kubernetes.</li><li>General knowledge of financial markets is a plus</li><li>Interest in exploring the technical and functional aspects of the MX.3 software</li></ul> </div>

We are seeking an experienced Senior Full-Stack / Product Engineer to join a Swiss Company for its back office in Lebanon to lead the development of customer-facing features for a next-generation digital banking platform <br>The ideal candidate should meet the following requirements: <br>• Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field. <br>• Minimum 6 years of professional full-stack software development experience. <br>• Strong hands-on experience with React, Next.js, TypeScript, Node.js, and modern JavaScript frameworks. <br>• Solid experience designing and consuming RESTful APIs. <br>• Strong knowledge of PostgreSQL and relational database design. <br>• Excellent understanding of software architecture, data modeling, automated testing, debugging, and application performance optimization. <br>• Ability to analyze business requirements and proactively identify missing requirements, logical inconsistencies, and edge cases. <br>• Experience reviewing and improving AI-generated frontend and backend code. <br>• Strong problem-solving skills with excellent attention to detail. <br>• Excellent verbal and written communication skills. <br>Preferred Qualifications <br>• Experience within FinTech, Digital Banking, Payments, Banking-as-a-Service (BaaS), or other regulated industries. <br>• Experience designing approval workflows, authorization systems, customer onboarding (KYC), organizational hierarchies, or permission management platforms. <br>• Hands-on experience with React Native mobile application development. <br>• Experience integrating third-party financial APIs including KYC/AML providers, payment gateways, or card issuing platforms. <br>• Familiarity with enterprise security principles and modern authentication systems. <br>• Ability to understand and work with software written in Java, Kotlin, or C# when required. <br>AI-Driven Engineering Experience <br>• Daily experience using AI coding assistants such as ChatGPT, GitHub Copilot, Cursor, Claude, or similar platforms. <br>• Strong prompt engineering skills to generate accurate and reliable AI-assisted code. <br>• Experience reviewing, validating, and correcting AI-generated software. <br>• The ability to distinguish between technically correct code and business-correct behavior, ensuring every feature meets user expectations and business objectives

About RAY: <br>RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. <br>Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities. <br> <br>About the Role: <br>As a Customer Success Intern, you will work closely with the Customer Success team and gain hands-on experience in customer onboarding, support, platform configuration, and client relationship management. <br>You will be responsible for supporting the team in: <br>• Customer Onboarding & Training – Assist in guiding new customers through the setup of their domain, configuring features based on their operational needs, and supporting the delivery of hands-on training in both English and Arabic. <br>• Customer Support & Issue Resolution – Assist in handling client support tickets, investigating and reproducing reported issues in the development environment, escalating confirmed bugs or feature requests to the relevant team through Jira, and following up on issues until resolution. <br>• Domain Population – Support the team in understanding client requirements and populating and configuring their platform domain with the relevant features, spaces, and configurations based on their property type. <br>• Customer Health Monitoring – Assist in monitoring platform utilization and engagement and flagging any relevant observations to the Customer Success team. <br>• Database Management – Maintain and update internal databases to ensure client information is accurate and up to date. <br>• Client Relationship Management – Support the Customer Success team in day-to-day client communication and assist in collecting feedback regarding product features, pain points, and overall customer satisfaction. <br>Requirements: <br>• Recent graduate in Business, Marketing, Computer Science, or another related field. <br>• Strong organizational and multitasking skills. <br>• Attention to detail and problem-solving abilities. <br>• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). <br>• Good command of English and Arabic, both written and verbal. <br>• Ability to learn quickly, take initiative, and work collaboratively with the team. <br>• Basic familiarity with CRM software or ticketing tools is an advantage. <br>• Good time management skills and ability to meet deadlines. <br>• Genuine interest in technology, SaaS products, and customer experience. <br> <br>This internship provides an opportunity to gain practical experience in Customer Success within a fast-growing PropTech company, working closely with clients and internal teams. The intern will be exposed to customer onboarding, product adoption, support, platform configuration, and client feedback, with the opportunity to develop their skills in a real business environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>