وظائف مطور واجهة المستخدم في لبنان

Responsibilities <br> <br>Develop responsive and professional web interfaces. <br>Convert UI/UX designs into functional screens. <br>Build reusable React components. <br>Develop dashboards, forms, data grids, and administration screens. <br>Integrate the UI with REST APIs. <br>Develop interactive interfaces such as workflow/process designers. <br>Maintain consistent UI/UX standards across applications. <br>Required Skills <br> <br>React <br>TypeScript / JavaScript <br>HTML5 / CSS3 <br>REST API integration <br>Responsive Web Design <br>Git <br>Experience with UI frameworks such as Material UI, Ant Design, Bootstrap, Tailwind, or similar. <br>Nice to Have <br> <br>React Flow or similar diagram/workflow libraries. <br>Dashboard and charting libraries. <br>Figma. <br>Basic knowledge of .NET / C#. <br>Experience with enterprise/business applications. <br>Profile <br> <br>2+ years of front-end development experience preferred. <br>Strong problem-solving and attention to detail. <br>Able to work independently and within a development team. <br>Portfolio or examples of previous React projects are highly valued

Requirements: <br> <br>Education: University student or graduate from a reputable university. <br> <br>Appearance & Demeanor: Highly presentable and professional. <br> <br>Experience: 2 to 3 years of administrative experience

Princessa Hotel is looking for a friendly, professional, and customer-oriented Receptionist to join our team! <br> <br>Job Responsibilities - Reception <br>Welcome guests warmly and provide excellent customer service. <br>Handle guest check-in and check-out procedures. <br>Manage reservations, bookings, and cancellations. <br>Answer telephone calls, emails, and guest inquiries. <br>Provide guests with information about hotel services and facilities. <br>Handle guest requests, complaints, and concerns professionally. <br>Coordinate with housekeeping and other hotel departments. <br>Maintain an organized and professional front desk area. <br>Handle payments, invoices, and daily reception records. <br>Requirements & Qualifications <br>Previous experience in a hotel or customer service position is preferred. <br>Excellent communication and interpersonal skills. <br>Fluency in English and Arabic; French is a plus. <br>Professional appearance and positive attitude. <br>Good organizational and multitasking abilities. <br>Ability to work flexible shifts, including weekends and holidays. <br>Familiarity with hotel reservation systems is an advantage. <br>What We Are Looking For <br>A motivated, welcoming, and responsible individual who enjoys working with people and is committed to creating an exceptional guest experience. <br> <br>Location: Jounieh

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

• Ordering Front Office supplies and keeping inventory of stock <br>• Developing and updating administrative systems and coping with other departments when needed <br>• Greeting clients upon arrival and connect them with the appropriate party <br>• Answering phone calls in a timely manner and routing callers to correspondences <br>• Carrying out administrative duties such as filing, typing, copying, binding, scanning etc. <br> <br>Education <br>• Bachelor’s Degree in Business Administration / Management or similar field. <br> <br>Requirements <br>• 1-5 years’ experience in the field <br>• Excellent communication skills <br>• Languages: Excellent command of both English and French, written and spoken <br>• Time Management skills, attention to details and ability to multi-task with little supervision <br>• Strong knowledge of MS Office package-MS Word, Excel and PowerPoint

We are looking for a Front Desk Officer to join our team in Dbayeh and be the first point of contact for our members and guests. <br> <br>Responsibilities: <br> <br>Welcome and assist members and visitors. <br>Handle memberships, payments, bookings, and inquiries. <br>Follow up with leads and support membership sales. <br>Manage phone and WhatsApp inquiries. <br>Maintain accurate member records and CRM updates. <br>Handle member requests and concerns professionally. <br>Support the daily operations of the gym and maintain front desk standards

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

We are looking for a Front Office Agent to join our team! <br> <br>Responsibilities <br>Welcoming guests with warmth and professionalism, reflecting the hotel’s image. <br>Performing check-ins and check-outs efficiently and accurately. <br>Handling guest requests, questions, and concerns in an attentive and prompt manner. <br>Managing reservations and ensure proper room assignments. <br>Processing payments and maintaining accurate financial records of guest accounts. <br>Coordinating with Sales, Housekeeping, Maintenance, and other departments to ensure a smooth workflow. <br> <br>Qualifications <br>Strong front office and receptionist duties experience, including check-in and check-out processes. <br>Effective communication abilities, both verbal and written, in English. <br>Prior hotel or hospitality experience in a front desk or guest-facing role is a must. <br>Proficiency with hotel management or reservation systems and basic computer skills. <br>Ability to work shifts, weekends, and holidays as needed, with a professional appearance and demeanor. <br>Organizational skills, attention to detail, and the capacity to handle multiple tasks in a fast-paced environment

Responsibilities: <br>Supervise front office operations, staff schedules, and shift handovers. <br>Oversee reservations, check-ins, check-outs, billing, and payments. <br>Handle guest requests and complaints professionally. <br>Coordinate with housekeeping and maintenance. <br>Maintain accurate records and protect guest confidentiality

A 4 stars hotel in Hamra is searching for a serious front office agent with a minimum experience of 1 year in the same field with a bachelor degree

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Middle Beach Hotel & Resort - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team. <br> <br>Key Responsibilities: <br> <br>-Welcome and assist guests and visitors in a friendly and professional manner. <br>-Handle incoming calls, emails, and inquiries. <br>-Manage check-ins and check-outs efficiently. <br>-Process reservations and maintain accurate records. <br>-Coordinate with other departments to ensure excellent guest service. <br>-Perform general administrative and front desk duties. <br> <br>Requirements: <br> <br>-Previous experience in front office, reception, customer service, or hospitality is preferred. <br>-Strong communication and interpersonal skills. <br>-Good computer skills and familiarity with Microsoft Office. <br>-Ability to work independently and multitask in a fast-paced environment. <br>-Professional appearance and positive attitude. <br>Fluency in English is required; Arabic is essential. <br> <br>Working Shift PM (4PM - 12AM) <br> <br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you

Radisson Blu Martinez Hotel, Beirut is seeking to hire Front Office Supervisor <br> <br>Job Duties & Responsibilities <br>• Welcome guests and ensure a professional and friendly check-in and check-out experience <br>• Monitor guest satisfaction and promptly resolve complaints or service issues <br>• Ensure accurate handling of reservations, room assignments, billing, payments, and guest requests <br>• Coordinate effectively with Housekeeping, Reservations, Maintenance, and other departments <br>• Ensure proper cash handling and accurate completion of shift reports <br>• Maintain high standards of service, professionalism, and guest confidentiality <br>• Assist the Front Office Manager with administrative and operational duties as required <br>Job Requirements <br>• Previous experience in a front office or guest services role, preferably within a hotel or hospitality environment <br>• Previous supervisory or team-lead experience is preferred <br>• Excellent communication and interpersonal skills <br>• Strong customer service and problem-solving abilities <br>• Good organizational and multitasking skills <br>• Ability to remain calm and professional under pressure <br>• Familiarity with hotel property management systems (PMS) is preferred <br>• Professional appearance and a positive, guest-focused attitude <br>• Flexibility to work shifts, weekends, and public holidays as required

4 stars Hotel in Hamra is looking for a Front Office agent to join our team. Bachelor degree in Hospitality, hotel management or any related field. 2 to 3 years of experience in a similar role

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

Night Shift Front Office Receptionist <br> <br>Middle Beach Hotel - Jounieh is looking for a professional, reliable, and customer-focused Night Shift Receptionist to join the team. <br> <br>Key Responsibilities: <br> <br>Welcome and assist guests during overnight hours. <br> <br>Handle late-night check-ins and early-morning check-outs. <br> <br>Manage guest requests and provide assistance throughout the night. <br> <br>Answer calls and respond to guest inquiries. <br> <br>Process reservations and update guest and room records. <br> <br>Perform night audit and ensure accurate daily transactions and reports. <br> <br>Monitor the front desk and maintain a safe and welcoming environment. <br> <br>Coordinate with other departments when needed. <br> <br>Prepare a proper handover for the morning shift. <br> <br>Requirements: <br> <br>Previous experience in hotel reception or hospitality is preferred. <br> <br>Strong communication and customer service skills. <br> <br>Good computer skills and familiarity with Microsoft Office. <br> <br>Ability to work independently and responsibly during overnight hours. <br> <br>Professional appearance and positive attitude. <br> <br>Fluency in English is required; French is a plus. <br> <br>Working Shift: 12:00 AM - 8:00 AM (Next Day) <br> <br>If you are reliable, organized, and passionate about providing excellent guest service, we'd love to hear from you

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion