وظائف هندسة النظم - جبل لبنان لبنان

<p><br></p><p>Your Mission</p><p>As the architectural leader for the Operations domain, you will ensure that business solutions evolve coherently with Murex's platform strategy while delivering measurable value to clients and market participants. You will serve as the primary architecture partner for business domain management, product management, development teams, and platform architects, ensuring alignment between business objectives, software architecture, and execution strategy.</p><p>What You Will Do</p><p>Business Domain Architecture</p><ul><li>Own the target architecture and roadmap for the Operations domain.</li><li>Drive the evolution of business capabilities across collateral, settlement, reconciliation, and processing workflows.</li><li>Translate strategic business challenges into scalable platform solutions.</li><li>Ensure architectural consistency across products, services, and software functions.</li><li>Define and maintain business solution blueprints and domain architecture documentation.</li></ul><p>SBI Architecture Leadership</p><ul><li>Define and communicate SBI-level architecture.</li><li>Ensure epics, features, and implementation roadmaps align with business and platform architecture objectives.</li><li>Drive architectural trade-offs, investment decisions, sequencing, and dependency management.</li><li>Collaborate across domains and agile trains to ensure coherent delivery and long-term sustainability. (Derived from the SBI Architect responsibilities shown in the provided material.)</li></ul><p>System Architecture</p><ul><li>Guide agile trains in delivering solutions aligned with architecture principles and standards.</li><li>Ensure architecturally significant requirements are identified, documented, and addressed.</li><li>Manage technical debt and architectural runway investments.</li><li>Validate solution designs through architecture governance processes.</li><li>Mentor teams and raise architectural maturity across the organization.</li></ul><p>Architectural Governance</p><ul><li>Lead architecture reviews and decision-making processes.</li><li>Own Architecture Decision Records (ADRs) and architecture governance practices.</li><li>Define and maintain standards, guidelines, design principles, and reference architectures.</li><li>Influence strategic technology choices and platform evolution.</li></ul><p>What You Will Own</p><p>You will be accountable for key architecture artifacts including:</p><ul><li>Architecture vision and multi-year roadmap</li><li>Domain blueprints and target-state architectures</li><li>Architecture Decision Records (ADRs)</li><li>High-level solution and integration diagrams</li><li>Capability and non-functional architecture documentation</li><li>Governance frameworks and architecture standards</li><li>Executive architecture communications and strategy presentations</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Extensive experience designing large-scale enterprise software platforms.</li><li>Strong software architecture expertise covering distributed systems, cloud-native architectures, event-driven systems, integration platforms, scalability, resilience, and security.</li><li>Proven experience leading architecture across multiple teams and products.</li><li>Experience influencing strategic technology decisions without direct authority.</li><li>Strong understanding of software delivery within agile organizations.</li><li>Demonstrated ability to mentor senior engineers and architects.</li><li>Domain Expertise We are particularly interested in candidates with experience in one or more of the following areas: Capital Markets Securities Finance Collateral Management Post-Trade Processing Settlement &amp; Clearing Reconciliation Platforms Operations and Back Office Systems Risk, Regulatory and Financial Market Infrastructure solutions</li><li>Leadership Characteristics You are: A strategic thinker capable of defining long-term architectural vision. Comfortable making complex trade-offs involving business value, delivery cost, scalability, and risk. Able to influence senior stakeholders across product, engineering, and business functions. Passionate about architecture excellence, technical mentoring, and organizational transformation. Equally comfortable discussing details with developers and strategy with executives.</li></ul>

<p>Aspire Software is looking for an AI Engineering Manager to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job: The AI Engineering Manager leads a cross-functional team (Development &amp; QA) and owns technical architecture, delivery outcomes, AI-enabled system design and driving an AI first culture among your team. This role is both strategic and hands-on. It requires strong expertise in modern AI frameworks, applied AI architectures, and scalable system design. The manager is accountable for delivering stable, secure, AI-powered capabilities not just managing execution.</p><p>Core Responsibilities</p><strong>Technical Leadership &amp; Architecture</strong><ul><li>Own product architecture, including AI/LLM-integrated components</li><li>Design scalable, secure, and maintainable systems</li><li>Lead decisions involving: LLM integration (OpenAI, Azure OpenAI, etc.)</li><li>RAG architectures and vector databases</li><li>AI orchestration frameworks (LangChain, Semantic Kernel, LlamaIndex)</li><li>Ensure system reliability, observability, and cost efficiency</li><li>Establish AI governance and safe usage practices</li></ul><strong>AI Framework &amp; Methodology Expertise</strong><ul><li>Apply modern AI methodologies, including:</li><li>Retrieval-Augmented Generation (RAG)</li><li>Prompt engineering and evaluation</li><li>AI output validation and guardrails</li><li>Human-in-the-loop workflows</li><li>Model monitoring and performance evaluation</li><li>Drive experimentation, A/B testing, and telemetry-based decision making</li></ul><strong>Team Leadership</strong><ul><li>Lead and mentor developers and QA engineers</li><li>Raise AI literacy across the team</li><li>Establish AI-native coding and review standards</li><li>Balance speed, quality, and architectural integrity</li></ul><strong>Delivery &amp; Outcome Ownership</strong><ul><li>Own predictable, high-quality releases</li><li>Ensure AI features are measurable, validated, and production-ready</li><li>Act as technical escalation point</li><li>Drive cross-team alignment with Product, Data, and DevOps</li></ul><strong>AI-Driven Engineering Excellence</strong><ul><li>Leverage AI-assisted development tools to improve velocity</li><li>Optimize AI cost-performance tradeoffs</li><li>Embed automation into testing and CI/CD pipelines</li></ul><p>7+ years software engineering experience, 2+ years in technical leadership</p><p>Hands-on experience building and deploying AI-enabled systems</p><p>Strong knowledge of:</p><ul><li>LLM integration and prompt design</li><li>RAG architectures and vector search</li><li>AI orchestration frameworks</li><li>Cloud platforms (Azure, AWS, or GCP)</li><li>Experience designing scalable distributed systems</li></ul><p>Preferred Experience in regulated industries</p><p>AI governance and compliance knowledge</p><p>Model lifecycle management and monitoring tools</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years software engineering experience, 2+ years in technical leadership</p><p>Hands-on experience building and deploying AI-enabled systems</p><p>Strong knowledge of:</p><ul><li>LLM integration and prompt design</li><li>RAG architectures and vector search</li><li>AI orchestration frameworks</li><li>Cloud platforms (Azure, AWS, or GCP)</li><li>Experience designing scalable distributed systems</li></ul><p>Preferred Experience in regulated industries</p><p>AI governance and compliance knowledge</p><p>Model lifecycle management and monitoring tools</p>

<p>The IC will provide specialized technical expertise and architectural guidance for transitioning on-premises applications to Microsoft Azure. The IC will work in close coordination with the internal development and infrastructure teams to audit existing application workloads, evaluate current Proxmox VM resource metrics, and analyze performance requirements. Based on this assessment, the consultant will design tailored cloud architecture blueprints, formulate step-by-step system migration strategies, and recommend the most cost-effective Azure resource allocations to achieve optimal performance. The IC will deliver actionable solution designs and technical specifications for the internal teams to execute during provisioning and deployment.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2> <p>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Architecture, Systems Engineering, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</p> <p>A minimum of 4 years of professional experience in cloud systems architecture, IT infrastructure analysis, or enterprise cloud solutions design is required.</p> <p>Demonstrated experience in designing, evaluating, or auditing cloud infrastructure solutions on Microsoft Azure is required.</p> <p>Proven experience collaborating directly with software development teams to extract application performance requirements, analyze resource consumption, and translate workload metrics into optimized cloud specifications is required.</p> <p>Strong familiarity with cloud cost-optimization strategies, resource right-sizing, and evaluating IaaS vs. PaaS deployment models on Azure is required.</p> <p>Practical experience designing or planning workload migration strategies from on-premises hypervisors (specifically Proxmox VE or VMware) to Microsoft Azure is highly desirable.</p> <p>Official Microsoft Azure certifications (e.g., Azure Solutions Architect Expert or Azure Administrator Associate) are highly desirable.</p> <p>Excellent analytical, architectural, and communication skills are required.</p> <p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<p>The IC will provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The IC will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> Within delegated authority, the IC will be responsible for independently performing the following:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 3 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is desirable. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Work Location</strong> UN-House ESCWA / Hybrid</p><p><strong>Expected duration</strong> 6 months</p><p><strong>Duties and Responsibilities</strong></p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.</p><p>This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region.</p><p>Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> The Cloud Systems and DevOps Analyst will perform the following tasks:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required.</li><li>Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required.</li><li>Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required.</li><li>Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required.</li><li>Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required.</li><li>Excellent analytical, problem-solving, and communication skills are required.</li><li>Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable.</li><li>Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</li><li>Fluency in English is required and knowledge of Arabic is desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>About the Role</b> Are you passionate about building scalable, reliable data platforms that power business decisions and customer experiences? As a Senior II Data Engineer at Toters, you'll design and build modern data infrastructure that enables reliable, real-time and batch data processing across the organization. You'll own the design and delivery of complex data pipelines, influence technical decisions within your domain, and help establish engineering best practices that improve the scalability, reliability, and maintainability of our data platform. Working closely with Software Engineers, Product Managers, Analytics, and Machine Learning teams, you'll help transform high-volume operational data into trusted, high-quality data products that drive business impact.</p><p>In this role, you will:</p><ul><li>Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.</li><li>Design, build, and maintain reliable batch and streaming data pipelines that support analytics, operational systems, and machine learning workloads.</li><li>Develop scalable data ingestion frameworks capable of processing high-volume event and transactional data.</li><li>Design and optimize data models that enable efficient analytics while supporting long-term maintainability.</li><li>Build resilient streaming solutions while balancing throughput, latency, reliability, and operational cost.</li><li>Develop and maintain modern data lakehouse architectures using cloud-native technologies and distributed data platforms.</li><li>Design schemas and data contracts that promote consistency, governance, and interoperability across systems.</li><li>Improve platform observability by implementing monitoring, alerting, data quality validation, and operational dashboards.</li><li>Troubleshoot production issues, participate in incident response, perform root cause analysis, and implement long-term improvements.</li><li>Optimize storage, compute, and data movement costs while maintaining platform performance and reliability.</li><li>Participate in architecture discussions and contribute to technical decisions that improve scalability and system resilience.</li><li>Create reusable frameworks, tooling, and engineering patterns that improve developer productivity and platform consistency.</li><li>Conduct thoughtful code reviews and share constructive feedback to maintain high engineering standards.</li><li>Mentor junior engineers through technical guidance, design discussions, and knowledge sharing.</li><li>Collaborate with Software Engineering, Product, Analytics, and Machine Learning teams to deliver scalable, high-quality data solutions.</li></ul><p>Key Qualifications</p><p>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</p><p>6+ years of experience designing and building production-grade data platforms or distributed data systems.</p><p>Strong SQL skills and deep understanding of data modeling, including dimensional modeling (facts and dimensions).</p><p>Hands-on experience building production data pipelines using distributed streaming platforms such as Apache Kafka, Amazon Kinesis, or Apache Pulsar, with experience in partitioning, consumer groups, schema management, delivery semantics, and troubleshooting production streaming systems.</p><p>Strong understanding of batch and streaming data processing concepts, including event time, processing time, windowing, stateful processing, and the trade-offs of exactly-once processing.</p><p>Proficiency in Python and/or JVM languages such as Java or Scala for building scalable data processing applications.</p><p>Experience designing and operating modern data lake or lakehouse architectures using Amazon S3 or equivalent object storage, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</p><p>Experience building cloud-native data infrastructure on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming and messaging services, IAM, networking, and cost optimization.</p><p>Experience working with distributed processing frameworks such as Apache Flink or similar streaming technologies.</p><p>Familiarity with analytical query engines such as ClickHouse or Trino.</p><p>Experience implementing Change Data Capture (CDC) solutions using Debezium or similar technologies.</p><p>Experience with modern data transformation frameworks such as dbt is a plus.</p><p>Familiarity with Infrastructure as Code using Terraform, containerization with Docker, and orchestration platforms such as Kubernetes is a plus.</p><p>Experience owning production systems, participating in on-call rotations, and resolving production data incidents.</p><p>Strong communication skills with the ability to document technical decisions, collaborate across teams, and mentor engineers.</p><p>Passion for building reliable, scalable, and maintainable data platforms.</p><p>Nice to Have</p><p>Experience building large-scale streaming architectures using Apache Flink.</p><p>Hands-on experience with Apache Iceberg, ClickHouse, or Trino in production environments.</p><p>Experience implementing CDC pipelines using Debezium or similar technologies.</p><p>Experience using dbt for transformation and analytics engineering workflows.</p><p>Experience with AWS data services such as MSK, S3, Glue, or Kinesis.</p><p>Experience deploying infrastructure using Terraform and Kubernetes.</p><p>Exposure to Machine Learning feature stores or Customer Data Platforms (CDPs).</p><p>Experience working in high-growth technology companies or on-demand marketplace platforms.</p><p>Why Toters?</p><p>Flexible work environment with hybrid-friendly roles.</p><p>Opportunity to work on a modern, cloud-native data platform that powers products used by thousands of customers every day.</p><p>Collaborate with talented engineers while growing your technical expertise and career.</p><p>Strong culture of mentorship, collaboration, and continuous learning.</p><p>Opportunity to solve complex engineering challenges involving streaming, distributed systems, and large-scale data processing.</p><p>Direct impact on business-critical products and engineering decisions.</p><p>Competitive compensation package.</p><p>Exclusive discounts on Toters orders.</p><p>First-class medical insurance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</li><li>6+ years of experience designing and building production-grade data platforms or distributed data systems.</li><li>Strong SQL skills and deep understanding of data modeling, including dimensional modeling (facts and dimensions).</li><li>Hands-on experience building production data pipelines using distributed streaming platforms such as Apache Kafka, Amazon Kinesis, or Apache Pulsar, with experience in partitioning, consumer groups, schema management, delivery semantics, and troubleshooting production streaming systems.</li><li>Strong understanding of batch and streaming data processing concepts, including event time, processing time, windowing, stateful processing, and the trade-offs of exactly-once processing.</li><li>Proficiency in Python and/or JVM languages such as Java or Scala for building scalable data processing applications.</li><li>Experience designing and operating modern data lake or lakehouse architectures using Amazon S3 or equivalent object storage, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</li><li>Experience building cloud-native data infrastructure on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming and messaging services, IAM, networking, and cost optimization.</li><li>Experience working with distributed processing frameworks such as Apache Flink or similar streaming technologies.</li><li>Familiarity with analytical query engines such as ClickHouse or Trino.</li><li>Experience implementing Change Data Capture (CDC) solutions using Debezium or similar technologies.</li><li>Experience with modern data transformation frameworks such as dbt is a plus.</li><li>Familiarity with Infrastructure as Code using Terraform, containerization with Docker, and orchestration platforms such as Kubernetes is a plus.</li><li>Experience owning production systems, participating in on-call rotations, and resolving production data incidents.</li><li>Strong communication skills with the ability to document technical decisions, collaborate across teams, and mentor engineers.</li><li>Passion for building reliable, scalable, and maintainable data platforms.</li><li>Experience building large-scale streaming architectures using Apache Flink.</li><li>Hands-on experience with Apache Iceberg, ClickHouse, or Trino in production environments.</li><li>Experience implementing CDC pipelines using Debezium or similar technologies.</li><li>Experience using dbt for transformation and analytics engineering workflows.</li><li>Experience with AWS data services such as MSK, S3, Glue, or Kinesis.</li><li>Experience deploying infrastructure using Terraform and Kubernetes.</li><li>Exposure to Machine Learning feature stores or Customer Data Platforms (CDPs).</li><li>Experience working in high-growth technology companies or on-demand marketplace platforms.</li></ul><p></p></section>

<p>Responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT-related hardware/software</p><p>Setting up and configuring new core servers</p><p>Installing authorized software to core servers</p><p>Ensuring patches and upgrades are applied to core servers</p><p>Exchange server mailbox maintenance including archiving mailboxes</p><p>Reporting faults and maintaining logs on servers, desktops and laptops</p><p>Undertake small to medium-sized IT projects as instructed by the IT Manager</p><p>Meeting with the management team to assess and define the system requirements.</p><p>Analyzing network data and infrastructure to determine inefficiencies and problems.</p><p>Developing and designing network architecture and computer systems infrastructure.</p><p>Overseeing the development, installation, configuration, and administration of computer systems.</p><p>Managing project timelines, budgets, and documentation.</p><p>Monitoring computer systems and networks for viruses, malfunctions, and errors.</p><p>Troubleshooting technical issues and developing effective solutions.</p><p>Preparing network analytics, data reports, and operational manuals.</p><p>Training the engineering team on new systems, protocols, and best practices.</p><p>Keeping abreast of the latest advancements in technology, protocols, and best practices.</p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul>

<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.</p><p>As a Backend Engineer, you will own the end-to-end delivery of medium-to-large features and components, working autonomously within team-aligned boundaries. You will design and implement reliable, scalable backend systems, proactively improve team efficiency, mentor peers, and drive measurable impact on product and business metrics. You will act as a strong individual contributor who takes ownership, breaks down complex work, identifies and removes bottlenecks, and collaborates cross-functionally to ensure smooth, high-quality delivery.</p><p>Key Responsibilities</p><ul><li>Lead the design, development, and delivery of medium large features and system components over 1 3 month timelines, owning them end-to-end from breakdown to production.</li><li>Make technical decisions within your scope, escalate only long-term/cross-team trade-offs, and manage risks, dependencies, and timelines with minimal oversight.</li><li>Design full modules or feature areas independently: define responsibilities, boundaries, clear interfaces, data models, and predictable contracts for other teams.</li><li>Break down features into phases, provide realistic estimates based on dependencies, and deliver stable, production-ready code that handles edge cases and prevents regressions.</li><li>Enhance team efficiency by extending existing solutions, creating automation, applying conventions, implementing monitoring/alerting, improving tooling/onboarding, removing workflow bottlenecks, and documenting patterns/runbooks.</li><li>Write maintainable, well-tested code (unit + integration) for moderately complex tasks with multiple dependencies; opportunistically refactor while shipping.</li><li>Perform thorough code reviews, provide constructive feedback, and troubleshoot incidents calmly in your domain using monitoring signals.</li><li>Collaborate proactively with engineers, PMs, QA, DevOps, and other functions to resolve ambiguity, align on decisions, and keep delivery unblocked.</li><li>Provides informal mentorship and helps peers improve through pairing and guidance.</li><li>Surface ambiguity early, influence team technical approaches through clear reasoning, and contribute to team-level architecture/design discussions.</li><li>Represent engineering values in interviews, buddy new hires, and help maintain a healthy, high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or equivalent practical experience.</li><li>5+ years of hands-on software development experience (preferred in backend with PHP/Laravel).</li><li>Solid understanding of OOP, SOLID principles, design patterns.</li><li>Proven ability to design scalable modules, data models, and interfaces; experience with relational databases (PostgreSQL/MySQL), complex queries, schema design.</li><li>Advanced hands-on experience with caching (Redis), queuing systems, Git branching strategies, and CI/CD practices.</li><li>Comfortable owning production services: writing comprehensive tests, implementing monitoring/alerting, resolving incidents independently.</li><li>Track record of delivering stable, performant features that impact team/product metrics with minimal post-launch issues.</li><li>Strong analytical/problem-solving skills; able to break down work, estimate realistically, identify risks, and make informed trade-offs.</li><li>Excellent collaboration &amp; communication skills: explains technical concepts clearly, writes clear specs/docs, gives respectful/constructive feedback, builds relationships across roles.</li><li>Familiarity with agile methodologies and tools like Jira.</li><li>Proficiency in English (verbal &amp; written); Arabic is a strong plus.</li></ul><p>Nice to Have</p><ul><li>Experience with cloud platforms (AWS) and serverless/containerized architectures.</li><li>Previous work in high-traffic e-commerce, food delivery, or on-demand marketplaces.</li><li>Exposure to microservices, event-driven systems, or performance optimization at scale.</li><li>Experience ensuring compliance with privacy/KYC regulations in collaboration with product/legal teams.</li><li>Fluency in Arabic and English; French is a bonus.</li></ul><p></p></section>

<p><h4>Who we are:</h4> <p>Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p> <p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p> <p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p> <h4>What you will be doing</h4> <p>You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.</p> <p>As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams. You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools. You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.</p> <p>You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems. You also lead the team of Business Analysts, overseeing their day-to-day work on projects. In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.</p> <p>Here, passion, integrity and a <strong>can-do</strong> attitude are always top of mind. Your daily responsibilities will involve:</p> <ul> <li>Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.</li> <li>Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.</li> <li>Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.</li> <li>Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.</li> <li>Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.</li> <li>Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.</li> <li>Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.</li> <li>Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.</li> <li>Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.</li> <li>Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.</li> <li>Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.</li> <li>Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.</li> <li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.</li> <li>Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.</li> </ul> <h4>What success looks like</h4> <p>You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.</p> <h4>Requirements</h4> <h4>What you will bring along</h4> <ul> <li>Bachelor's degree in Computer Science or Software Engineering; an MBA is a plus with a minimum of 5 years in an IT-related field.</li> <li>Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).</li> <li>Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.</li> <li>Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.</li> <li>Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).</li> <li>Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.).</li> <li>Strong technical background and familiarity with development tools and REST APIs.</li> <li>Strong stakeholder management skills.</li> <li>Resource and team management skills.</li> <li>Team player with the ability to work on own initiative.</li> <li>Excellent communication skills and mastery of the English language (written and spoken).</li> <li>Strong management reporting and documentation capabilities.</li> </ul></p><p></p>

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

<p><h4>Role overview</h4> <p>We're looking for a technical product owner who thrives at the intersection of business and technology. You'll be the bridge between what the business needs and how it gets built — translating requirements into scalable technical solutions, guiding product owners, and serving as the go-to expert when production issues strike.</p> <p>This role is a full time position with a fixed term contract - contract end date December 2027.</p> <h4>Key responsibilities</h4> <p><strong>Drive technical solutions</strong><br> Partner with business analysts to turn business requirements into clear technical specifications.<br> Design scalable, maintainable solutions and guide developers through implementation.<br> Assess technical feasibility and flag challenges early.</p> <p><strong>Own incident & problem management</strong><br> Act as the escalation point for critical production incidents — diagnose root causes, propose fixes, and implement workarounds to restore service fast.<br> Lead post-incident reviews and drive preventive measures through proactive monitoring and risk assessments.</p> <p><strong>Collaborate across teams</strong><br> Serve as the liaison between business analysts, product owners, developers, testers, and application support.<br> Support backlog prioritization, test planning, and technical debt management.<br> Run technical huddles, incident drills, and retrospectives to continuously raise the bar.</p> <p><strong>Document & improve</strong><br> Maintain comprehensive technical documentation (design specs, architecture diagrams, user guides).<br> Stay ahead of industry trends and champion best practices across the team.<br> AI readiness - work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Skills & behaviours</h4> <ul> <li>Sharp analytical and problem-solving mindset</li> <li>Excellent communicator — able to make complex topics simple for any audience</li> <li>Strong command of English (written & verbal)</li> <li>Deep understanding of Agile/Scrum methodologies</li> <li>Proven experience in system design at scale</li> </ul> <h4>Minimum requirements</h4> <ul> <li>Education: Bachelor's degree in computer science, engineering, IT, or related field</li> <li>Experience: 5–8 years in the software development life cycle, with proven experience as a technical product manager in a software development environment</li> <li>Strong understanding of SDLC methodologies</li> <li>Legally permitted to work in the country of operations</li> <li>Physically fit to carry out the duties and responsibilities of the role</li> </ul> <h4>Reporting & working conditions</h4> <p>The position reports directly to the technical manager – health platform, with close coordination across the department and the wider company.<br> Working conditions are standard for an office environment.<br> Due to the nature of the role, extended working hours may occasionally be required to support incident resolution or critical project milestones.</p> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>About the Role </b>Are you passionate about building modern, scalable data platforms that power business decisions and product innovation? As a Staff Data Engineer at Toters, you'll define the technical direction of our data platform while designing and building reliable, high-performance data infrastructure that scales with our business. You'll lead the architecture of our batch and streaming data ecosystem, establish engineering standards, and drive platform evolution across multiple teams. Working closely with Engineering Managers, Software Engineers, Product Managers, Analytics, and Machine Learning teams, you'll influence technical strategy, mentor engineers, and ensure our data platform remains scalable, reliable, and cost-efficient. This is a highly hands-on technical leadership role where you'll shape how data is ingested, processed, governed, and consumed across the organization.</p><p>In this role, you will:</p><ul><li>Define and drive the long-term technical vision and architecture for Toters' data platform.</li><li>Lead the design and implementation of scalable batch and streaming data platforms that support analytics, operational systems, and machine learning.</li><li>Design resilient, cloud-native data architectures capable of processing high-volume event streams and transactional workloads.</li><li>Establish engineering standards, architectural patterns, and best practices for data engineering across the organization.</li><li>Design scalable data models, schemas, and data contracts that enable long-term maintainability, governance, and interoperability.</li><li>Drive architectural decisions that improve scalability, reliability, security, observability, and operational efficiency across the platform.</li><li>Lead complex technical initiatives such as platform migrations, streaming modernization, lakehouse evolution, and data infrastructure improvements.</li><li>Evaluate new technologies and recommend pragmatic solutions that balance scalability, operational complexity, and cost.</li><li>Improve platform observability through monitoring, alerting, data quality validation, lineage, and operational dashboards.</li><li>Own the reliability of critical production data systems by leading incident response, root cause analysis, and long-term platform improvements.</li><li>Optimize cloud infrastructure, storage, compute, and streaming costs while maintaining high platform performance.</li><li>Partner with Engineering Managers, Product Managers, Analytics, Machine Learning, and Software Engineering teams to define platform capabilities and technical roadmaps.</li><li>Mentor Senior Data Engineers through architecture reviews, technical coaching, and engineering leadership.</li><li>Conduct high-quality code and design reviews that raise the technical bar across multiple teams.</li><li>Drive technical discussions, resolve complex engineering challenges, and influence cross-functional decision-making across the engineering organization.</li></ul><p>Why Toters?</p><ul><li>Flexible work environment with hybrid-friendly roles.</li><li>Opportunity to define and shape the future of Toters' modern data platform.</li><li>Lead high-impact technical initiatives that influence multiple engineering teams.</li><li>Solve complex engineering challenges involving distributed systems, streaming, and large-scale data processing.</li><li>Collaborate with talented engineers in a culture of mentorship, ownership, and continuous learning.</li><li>Direct impact on products used by thousands of customers every day.</li><li>Competitive compensation package.</li><li>Exclusive discounts on Toters orders.</li><li>First-class medical insurance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</li><li>9+ years of experience designing and building large-scale production data platforms or distributed data systems.</li><li>Deep expertise in SQL and advanced data modeling, including dimensional modeling (facts and dimensions), schema design, and data architecture.</li><li>Expert-level experience building distributed streaming systems using Apache Kafka, Amazon Kinesis, Apache Pulsar, or equivalent technologies, with strong knowledge of partitioning, consumer groups, delivery semantics, schema management, and production troubleshooting.</li><li>Deep understanding of distributed systems, batch and streaming data processing, event time, processing time, windowing, stateful processing, fault tolerance, and the challenges of achieving exactly-once processing.</li><li>Strong programming skills in Python and/or JVM languages such as Java or Scala.</li><li>Extensive experience designing modern data lakehouse architectures using Amazon S3, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</li><li>Experience building cloud-native data platforms on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming services, IAM, networking, infrastructure security, and cloud cost optimization.</li><li>Hands-on experience with distributed processing technologies such as Apache Flink, ClickHouse, Trino, and similar analytical platforms.</li><li>Experience designing and implementing Change Data Capture (CDC) architectures using Debezium or similar technologies.</li><li>Experience with modern transformation frameworks such as dbt.</li><li>Strong experience with Infrastructure as Code using Terraform, containerization using Docker, and orchestration platforms such as Kubernetes.</li><li>Proven experience owning mission-critical production systems, leading incident response, and driving long-term platform reliability.</li><li>Demonstrated ability to define engineering standards, influence architectural decisions, and lead technical initiatives across multiple teams.</li><li>Excellent communication and technical writing skills, with the ability to document architecture, influence stakeholders, and mentor senior engineers.</li><li>Passion for building scalable, reliable, maintainable, and cost-efficient data platforms.</li><li>Nice to Have Experience designing enterprise-scale streaming architectures using Apache Flink.</li><li>Experience leading lakehouse migrations using Apache Iceberg or similar technologies.</li><li>Experience implementing large-scale CDC platforms using Debezium.</li><li>Experience building self-service data platforms and developer tooling.</li><li>Experience with ML Feature Stores, Customer Data Platforms (CDPs), or real-time personalization platforms.</li><li>Experience working in high-growth technology companies, marketplace platforms, or on-demand delivery businesses.</li><li>Experience contributing to open-source technologies or internal engineering frameworks.</li></ul><p></p></section>

<p>Position Overview: DC Developments, a developments and real estate company in Batroun is seeking an experienced Senior Architect to join its team. The successful candidate will have a strong background in architectural design, technical documentation, and project management, with demonstrated experience overseeing projects from concept through construction and close-out.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p>Architectural Design &amp; Technical Development</p><ul><li>Develop architectural concepts, design solutions, presentations, and design documentation in response to client requirements and project objectives.</li><li>Prepare and review comprehensive and innovative architectural drawings, including site plans, 3D drawings, floor plans, elevations, sections, details, schedules, and construction documents.</li><li>Investigate technical design issues, evaluate alternatives, and recommend solutions that best meet client and project requirements.</li><li>Review architectural documentation for accuracy, completeness, consistency, and compliance with project standards.</li></ul><p>Project Management</p><ul><li>Lead on the assigned projects from concept development to construction documentation, and project implementation.</li><li>Manage architectural work with multidisciplinary teams.</li><li>Act as a key architectural point of contact for clients and project stakeholders.</li><li>Responsible for creating representational drawings and renderings for client presentations, archiving and publication purposes.</li><li>Monitor project progress against timelines, deliverables, budgets, and technical standards.</li><li>Prepare site visit reports, progress reports, meeting minutes, and other project documentation as required.</li><li>Ensure that project deliverables remain aligned with client requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Experience</h2><ul><li>Master s degree in Architecture from an accredited institution.</li><li>Minimum 5 years of progressive professional experience in architectural design and project delivery.</li><li>Proven experience overseeing architectural projects from concept through construction and close-out.</li><li>Exceptional proficiency in Revit, Rhinoceros, AutoCAD, Lumion, Adobe Products, with a strong portfolio demonstrating your expertise in creating complex architectural models, 3D modelling softwares, and documentation.</li><li>Strong ability to produce and coordinate complete architectural documentation from schematic design through construction documents.</li><li>Strong understanding of BIM workflows and multidisciplinary coordination.</li><li>Experience with medium to large-scale commercial, institutional, residential, or mixed-use projects is highly desirable.</li><li>Demonstrated experience in multidisciplinary design coordination and construction documentation.</li><li>Strong understanding of structural systems, building materials, construction methods, and architectural detailing.</li><li>Experience working within schedule, budget, quality, and client-driven constraints.</li><li>Strong leadership and interpersonal skills.</li></ul><h2>Core Competencies</h2><p>The successful candidate will demonstrate:</p><ul><li>Strong architectural design, detailing, and technical knowledge.</li><li>Strong management, leadership, and organizational abilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to manage multiple priorities and projects simultaneously.</li><li>Strong attention to detail and commitment to quality.</li><li>Ability to work effectively under tight schedules and meet project deadlines.</li><li>A proactive, accountable, and results-oriented approach to project delivery.</li><li>Ability to balance design quality with technical, budgetary, regulatory, and construction considerations.</li></ul>

<p>US-Based Architectural Lighting Company | International Projects</p><p>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets.</p><p>Responsibilities:</p><ul><li>Lead product marketing, including market research and product positioning.</li><li>Define value propositions for each product line and collaborate with R&amp;D.</li><li>Adapt product messaging for regional preferences.</li><li>Align marketing efforts with international sales teams.</li><li>Develop marketing materials for the U.S. rep network and international distributors.</li><li>Support reps with campaigns and promotional materials.</li><li>Oversee production of brochures, datasheets, case studies, and videos.</li><li>Manage digital channels, including the website and social media.</li><li>Ensure brand consistency and optimize content.</li><li>Plan and lead participation in key industry events.</li><li>Manage logistics, booth design, and vendor coordination.</li><li>Conduct competitive research and identify new market opportunities.</li><li>Partner with leadership to shape product roadmaps and revenue plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years of marketing or product management experience in the architectural lighting or building materials industry.</p><p>Strong understanding of specifier-driven sales cycles.</p><p>Proficient in digital marketing, event planning, and content development.</p><p>Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools.</p><p>Fluent in English and Arabic, French is a strong advantage.</p><p>Willingness to travel to target markets as needed.</p>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <p><strong>Technical presales support</strong><br> Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <p><strong>Customer engagement</strong><br> Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <p><strong>Solution design & documentation</strong><br> Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <p><strong>Collaboration</strong><br> Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <p><strong>Market & product knowledge</strong><br> Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <p><strong>Required qualifications</strong></p> <ul> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.</li> <li>Experience in preparing technical proposals and responding to RFPs.</li> <li>Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work in a fast-paced, customer-facing environment.</li> </ul> <p><strong>Preferred skills</strong></p> <ul> <li>Experience with cloud platforms such as Azure, AWS, or Google Cloud.</li> <li>Knowledge of APIs, integrations, databases, and enterprise applications.</li> <li>Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.</li> <li>Experience with diagramming and documentation tools (Visio, Draw.io, etc.).</li> <li>Relevant technical certifications are advantageous.</li> </ul> <p><strong>Soft skills</strong></p> <ul> <li>Strong analytical and problem-solving abilities.</li> <li>Customer-oriented mindset.</li> <li>Strong teamwork and collaboration skills.</li> <li>Ability to manage multiple opportunities simultaneously.</li> <li>Good negotiation and stakeholder management skills.</li> </ul> <p><strong>KPIs / success metrics</strong></p> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Key responsibilities</strong></p> <p><strong>Technical presales support</strong><br> Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <p><strong>Customer engagement</strong><br> Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <p><strong>Solution design & documentation</strong><br> Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <p><strong>Collaboration</strong><br> Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <p><strong>Market & product knowledge</strong><br> Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <p><strong>Required qualifications</strong></p> <ul> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.</li> <li>Experience in preparing technical proposals and responding to RFPs.</li> <li>Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work in a fast-paced, customer-facing environment.</li> </ul> <p><strong>Preferred skills</strong></p> <ul> <li>Experience with cloud platforms such as Azure, AWS, or Google Cloud.</li> <li>Knowledge of APIs, integrations, databases, and enterprise applications.</li> <li>Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.</li> <li>Experience with diagramming and documentation tools (Visio, Draw.io, etc.).</li> <li>Relevant technical certifications are advantageous.</li> </ul> <p><strong>Soft skills</strong></p> <ul> <li>Strong analytical and problem-solving abilities.</li> <li>Customer-oriented mindset.</li> <li>Strong teamwork and collaboration skills.</li> <li>Ability to manage multiple opportunities simultaneously.</li> <li>Good negotiation and stakeholder management skills.</li> </ul> <p><strong>KPIs / success metrics</strong></p> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>