وظائف مدير مشتريات - بيروت لبنان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The CSM will manage strategic enterprise client relationships, serving as a trusted advisor to senior executives and key decision-makers. Lead complex product implementations and business transformation initiatives, driving successful adoption, commercial growth, and long-term client value. Collaborate with cross-functional and regional stakeholders to deliver large-scale projects, leveraging data-driven insights to inform strategy, optimise performance, and achieve business objectives.</p><p>Core Responsibilities and Accountabilities:</p><p>Client Relationship Management</p><ul><li>Function as the primary post-sale point of contact for assigned clients.</li><li>Build trusted relationships across business and technical stakeholders.</li><li>Understand client objectives, pain points, and strategic priorities.</li><li>Conduct regular business reviews and success planning sessions.</li></ul><p>Success Planning &amp; Value Realization</p><ul><li>Develop and maintain Client Success Plans (CSPs).</li><li>Define measurable client outcomes and track progress.</li><li>Demonstrate business value through data-driven insights and performance reviews.</li><li>Drive achievement of client KPIs and business goals.</li></ul><p>Product Adoption &amp; Growth</p><ul><li>Maximize utilization and adoption of our products and services.</li><li>Identify under-utilized solutions and recommend optimization opportunities.</li><li>Drive revenue realization from newly implemented products.</li><li>Surface qualified sales leads and expansion opportunities for Account Executives.</li></ul><p>Program &amp; Operational Leadership</p><ul><li>Monitor onboarding and implementation progress.</li><li>Orchestrate internal stakeholders across Product, Sales, Risk, Operations, Technical Solutions, and Support.</li><li>Function as an escalation point for critical client issues.</li><li>Ensure client readiness for product launches and changes.</li></ul><p>Business Optimization</p><ul><li>Analyze client performance trends and health metrics.</li><li>Proactively identify opportunities for improvement.</li><li>Provide strategic recommendations using data and industry knowledge.</li><li>Support retention and long-term client growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge and Experience:</p><ul><li>Strong client-centric approach with expertise in stakeholder management, needs analysis, and executive communication.</li><li>Expertise in lead generation, success planning, data-driven storytelling, product adoption, and consultative client engagement.</li><li>Strong commercial acumen with critical thinking, advanced problem-solving, and data analytics to deliver strategic outcomes.</li><li>Proven ability to manage projects, coordinate cross-functional teams, optimise resources, and deliver outcomes within tight timelines.</li></ul><p>Mandatory Skills:</p><ul><li>Bachelor's degree in Computer Science, Technology, Engineering, or a related field (Master's preferred).</li><li>12+ years of experience in Payments, Banking, Financial Services, FinTech, Consulting, and Client Success / Relationship Management</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation).</li></ul><p>Preferred Skills:</p><ul><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>We're Hiring: Customer Service Manager</b></p><p><b><br></b></p><p><b>Location: Lebanon</b></p><p><b><br></b></p><p><b>Company: Evo Wallet</b></p><p><br></p><p>Evo Wallet is seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>Lead and manage the Customer Service team to achieve performance targets</p><p><br></p><p>Develop and implement customer service policies, procedures, and standards</p><p><br></p><p>Monitor service quality, customer satisfaction, and team performance metrics</p><p><br></p><p>Collaborate with internal departments to address customer needs and operational issues</p><p><br></p><p>Prepare regular performance and customer insight reports for management</p><p><br></p><p>Coach, train, and develop customer service representatives</p><p><br></p><p><b>Requirements:</b></p><p><br></p><p>Bachelor's degree in Business Administration or a related field</p><p><br></p><p>Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role</p><p><br></p><p>Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred</p><p><br></p><p>Strong leadership, communication, and problem-solving skills</p><p><br></p><p>Customer-centric mindset with the ability to manage multiple priorities</p><p><br></p><p>Proficiency in Microsoft Office and customer service management tools</p><p><br></p><p>Fluency in English and Arabic; French is a plus</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements:</b></p><ul><li>Bachelor's degree in Business Administration or a related field</li><li>Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role</li><li>Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred</li><li>Strong leadership, communication, and problem-solving skills</li><li>Customer-centric mindset with the ability to manage multiple priorities</li><li>Proficiency in Microsoft Office and customer service management tools</li><li>Fluency in English and Arabic; French is a plus</li></ul><p></p></section>

Job Purpose: <br>Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives. <br> <br>Key Accountabilities: <br>- Ensure full implementation and compliance with Colortek's retail operating procedures across all branches. <br>- Safeguard company policies, standards, workflows, and best practices. <br>- Conduct regular branch audits to ensure operational consistency and identify improvement opportunities. <br>- Identify operational gaps and implement corrective action plans. <br>- Lead, coach, motivate, and develop retail teams to consistently perform at a high level. <br>- Train new employees on Colortek's systems, operational standards, products, and customer service expectations. <br>- Conduct regular coaching sessions and performance follow-ups. <br>- Achieve and exceed branch sales targets and key performance indicators. <br>- Coach staff on consultative selling techniques and premium customer service. <br>- Monitor sales performance and recommend actions to improve results. <br>- Maintain deep knowledge of Colortek's products, solutions, services, and brand story. <br>- Create an inspiring retail environment that reflects Colortek's premium positioning. <br>- Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools. <br>- Enforce accurate data entry and system discipline across all branches. <br>- Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures. <br>- Ensure accurate reporting and documentation. <br>- Handle escalated customer concerns with professionalism and urgency. <br>- Plan and manage relevant product or sales training to team in cooperation with HR <br>- Manager visual merchandising in coordination with the Marketing department. <br> <br>Skills, Knowledge and Experience required: <br>- Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. <br>- Minimum 3–5 years of experience in retail operations, preferably from the Franchise industry. <br>- Proven experience leading and developing retail teams. <br>- Strong understanding of retail systems, operational processes, and inventory management. <br>- Experience working with ERP and POS systems

We're Hiring: Customer Service Manager <br>Location: Lebanon <br>Company: Evo Wallet <br>Evo Wallet is seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels. <br>Key Responsibilities <br>Lead and manage the Customer Service team to achieve performance targets. <br>Develop and implement customer service policies, procedures, and standards. <br>Monitor service quality, customer satisfaction, and team performance metrics. <br>Collaborate with internal departments to address customer needs and operational issues. <br>Prepare regular performance and customer insight reports for management. <br>Coach, train, and develop customer service representatives. <br>Requirements <br>Bachelor's degree in Business Administration or a related field. <br>Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role. <br>Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred. <br>Strong leadership, communication, and problem-solving skills. <br>Customer-centric mindset with the ability to manage multiple priorities. <br>Proficiency in Microsoft Office and customer service management tools. <br>Fluency in English and Arabic; French is a plus. <br>Interested candidates can send their CV to: <br>hr@xportbng.com

We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions. <br> <br>Key Responsibilities <br> <br>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement. <br>Gather and translate business requirements into detailed product specifications. <br>Collaborate with development teams to ensure timely and high-quality product delivery. <br>Manage User Acceptance Testing (UAT) and oversee issue resolution. <br>Ensure compliance with regulatory requirements, including KYC and AML standards. <br>Coordinate integrations with third-party providers, payment gateways, and external partners. <br>Work closely with operations and marketing teams to support successful product launches. <br>Maintain product documentation, reporting, and process alignment. <br>Mentor and support junior product team members. <br> <br>Qualifications & Requirements <br> <br>Bachelor's degree in Business, Finance, Information Technology, or a related field. <br>4–7+ years of experience in product development, preferably within FinTech, digital payments, or financial services. <br>Strong understanding of e-wallets, payment solutions, cards, and digital financial products. <br>Experience managing the complete product development lifecycle. <br>Knowledge of regulatory frameworks, including KYC and AML requirements. <br>Excellent analytical, problem-solving, and decision-making abilities. <br>Strong communication and stakeholder management skills. <br> <br>Technical Skills <br> <br>Experience with product management tools such as Jira, Trello, or similar platforms. <br>Understanding of APIs, system integrations, and digital platforms. <br>Proficiency in data analysis and reporting tools. <br>Familiarity with Agile and Scrum methodologies. send your CV to hrexecutive@xportbng.com

We're Hiring: Customer Service Manager <br> <br>Location: Lebanon <br> <br> Company: Evo Wallet <br> <br>Evo Wallet is seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels. <br> <br>Key Responsibilities: <br> <br> Lead and manage the Customer Service team to achieve performance targets <br> <br> Develop and implement customer service policies, procedures, and standards <br> <br> Monitor service quality, customer satisfaction, and team performance metrics <br> <br> Collaborate with internal departments to address customer needs and operational issues <br> <br> Prepare regular performance and customer insight reports for management <br> <br> Coach, train, and develop customer service representatives <br> <br>Requirements: <br> <br> Bachelor's degree in Business Administration or a related field <br> <br> Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role <br> <br> Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred <br> <br> Strong leadership, communication, and problem-solving skills <br> <br> Customer-centric mindset with the ability to manage multiple priorities <br> <br> Proficiency in Microsoft Office and customer service management tools <br> <br> Fluency in English and Arabic; French is a plus <br> <br> Interested candidates can send their CV to hrexecutive@xportbng.com <br> <br>Please share with your network

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Library Collections and Cataloging Specialist to help ensure our patrons and staff have timely, accurate access to high-quality resources. In this role, you will support collection development by sourcing and acquiring books, maintaining bibliographic records, and tracking availability through our library systems.</p><p>The purpose of this role is to acquire, organize, and maintain library book collections by creating and managing accurate catalog records and ensuring reliable resource availability for users, while improving sourcing efficiency and coverage.</p><p><b>Job Duties and Responsibilities</b></p><ul><li>library cataloging (MARC/Dewey)</li><li>bibliographic data management</li><li>integrated library systems (ILS) basics</li><li>vendor/ordering systems</li><li>collection development planning</li><li>research and sourcing capability</li><li>information organization</li><li>attention to detail</li><li>time management</li><li>customer service mindset</li><li>book availability tracking</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>library cataloging (MARC/Dewey)</li><li>bibliographic data management</li><li>integrated library systems (ILS) basics</li><li>collection development planning</li><li>vendor/ordering systems</li><li>research and sourcing capability</li><li>information organization</li><li>attention to detail</li><li>customer service mindset</li><li>time management</li></ul><p></p></section>

Role Summary: <br>The role is responsible for supporting financial and operational activities through ERP management, reporting, invoicing, pricing updates, inventory control, and data analysis while ensuring accuracy and process efficiency. <br> <br>Main Duties <br>• Manage invoicing setup, pricing updates, and synchronization of transactions across ERP systems <br>• Monitor inventory movements, asset tracking, and account balances while ensuring data integrity <br>• Prepare installation, maintenance, aging, sales, commission, rebate, and operational closing reports <br>• Analyze gross margins, sales KPIs, marketing statistics, and operational performance indicators <br>• Support budgeting, reporting, and financial analysis through data extraction and consolidation <br>• Handle receivables monitoring, balance transfers, and reconciliation activities <br>• Maintain and update customer accounts, classifications, and operational records <br>• Support ERP automation, digital transformation initiatives, testing, and data governance projects <br>• Implement and follow up on internal audit recommendations and operational controls <br>• Conduct inventory verification and operational checks for vehicles, tanks, cylinders, and related assets <br>• Provide operational support and coordinate with internal teams on special requests and reporting needs <br> <br>Qualifications <br>• Bachelor degree in Finance or related field, CPA is highly advantageous <br>•6+ year’s progressive experience. <br>Technical knowledge, skills & abilities required: <br>• Knowledge of ERP systems and financial reporting <br>• Proficiency in Microsoft Office, especially Excel <br>• Knowledge of invoicing, inventory, and reconciliation processes <br>• Experience in BI systems and automation is a plus <br> <br>Soft skills required <br>• Strong communication and interpersonal skills <br>• Analytical and problem-solving mindset <br>• Attention to detail and accuracy <br>• Time management and organizational skills <br>• Ability to work under pressure and meet deadlines <br>• Teamwork and collaboration skills <br>• Adaptability and flexibility <br>• Ability to handle multiple tasks efficiently

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br> <br>The General Manager leads a team of department heads and managers, owns the club's P&amp;L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br> <br>I. Strategic Leadership &amp; Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br> <br>II. People Leadership &amp; Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br> <br>III. Financial Performance &amp; P&amp;L Ownership<br><br> Own the club's full P&amp;L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br> <br>IV. Membership Growth &amp; Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br> <br>V. Operational Excellence &amp; Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>

Job Summary: <br> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role — it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club. <br> <br>The General Manager leads a team of department heads and managers, owns the club's P&L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym — from member experience to financial performance — operates at the standard FitLife demands. <br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make. <br> <br>I. Strategic Leadership & Business Ownership <br>• Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals. <br>• Own the club's financial performance — including revenue, cost control, margin management, and profitability — and report directly to ownership with full transparency. <br>• Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap. <br>• Benchmark the club's performance against industry standards and competitors — identifying market gaps, positioning opportunities, and service differentiators. <br>• Lead the development and continuous improvement of all business systems, processes, and standards across every department. <br>• Make high-stakes decisions with speed and confidence — escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions. <br> <br>II. People Leadership & Organizational Development <br>• Lead, develop, and hold accountable a team of department managers and senior staff. <br>• Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically. <br>• Set the cultural tone of the organization — establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team. <br>• Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times. <br>• Oversee performance management across all departments — ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly. <br>• Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them. <br> <br>III. Financial Performance & P&L Ownership <br>• Own the club's full P&L — understanding the drivers of revenue and cost across all departments and taking accountability for financial results. <br>• Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution. <br>• Approve budgets, significant expenditures, and investment decisions — ensuring every major spend is justified by a clear business case. <br>• Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting. <br>• Identify revenue growth opportunities across existing and new service lines — packages, partnerships, corporate memberships, events, and ancillary revenue. <br>• Proactively manage cost without compromising quality — finding efficiencies across staffing, procurement, and operations. <br> <br>IV. Membership Growth & Commercial Strategy <br>• Own the club's membership growth strategy — setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan. <br>• Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle. <br>• Design and oversee retention strategies that build long-term member loyalty — going beyond reactive complaint handling to proactive engagement. <br>• Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return. <br>• Stay closely connected to the member experience — using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral. <br> <br>V. Operational Excellence & Standards <br>• Set the operational standards for every department and hold department heads accountable for maintaining them. <br>• Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct. <br>• Review operational performance reports, KPI dashboards, and system data regularly — identifying trends, anomalies, and areas requiring intervention. <br>• Ensure all compliance obligations are met including operational licenses, in

PREVIOUS EXPERIENCE IS A MUST IN SUCH MANAGERIAL POSITION. Please do not apply if you dont have such experience. <br> <br>Management & Development: <br>• Team building & team management. <br>•Maintains efficient and ongoing communication with the whole team. <br>•Responsible for helping business operations run smoothly and efficiently. <br>•Coordinating with Cost Control & Accounting for Proper POs and budgeting. <br>•Plan and weekly or daily meetings to ensure that staff are always up to Par with Management Strategies. <br>•Ensuring proper items shelving, rotation cycles, expiry checking. <br>•Continuous fulfillment of store shelves with products from warehouse and depots (including branch to branch transfers). <br>• Maintain proper tracking of fast moving items, setting proper par levels. <br>• Delivering excellent service to ensure high levels of customer satisfaction and loyalty. <br>• Creating business strategies to attract new customers, expand store traffic, and enhance profitability. <br>•Hiring, training, and overseeing new staff. <br>•Responding to customer complaints and concerns in a professional manner. <br> <br>Hygiene: <br>•Always ensure the cleanliness of the Store <br>•Ensure that all products are stored properly as per expiry dates. <br>•Establishing a proper Stock Cycle by making sure FIFO & LIFO procedures are being done

We are looking for an experienced and hands-on F&B Operations Manager to oversee and manage the full day-to-day operation of our F&B business. The ideal candidate should have strong operational experience across kitchen, front of house, staff management, delivery, inventory, and overall restaurant operations. <br> <br>The successful candidate should have a strong understanding of the F&B business from the ground up and be capable of identifying operational challenges, improving processes, managing teams, and ensuring smooth and efficient operations across all areas. <br> <br>Key Responsibilities: <br> <br>Oversee the overall day-to-day F&B operation, ensuring smooth and efficient business performance. <br>Manage and coordinate all operational areas, including kitchen, front of house, service, delivery, and support functions. <br>Supervise, manage, and develop F&B staff, ensuring proper staffing levels, performance, discipline, and productivity. <br>Ensure that all team members follow established SOPs, operational procedures, and service standards. <br>Monitor the floor operation and ensure excellent service, customer experience, and operational efficiency. <br>Work closely with the kitchen team to ensure proper food quality, consistency, preparation, hygiene, and service timing. <br>Oversee delivery operations, ensuring orders are prepared accurately, dispatched on time, and delivered efficiently. <br>Monitor inventory, purchasing, stock levels, wastage, and proper use of products and supplies. <br>Identify operational inefficiencies and implement practical solutions and improvements. <br>Monitor key operational KPIs, including sales, labor costs, food costs, wastage, productivity, service time, and customer satisfaction. <br>Ensure compliance with food safety, hygiene, health, and safety standards. <br>Coordinate between different departments to ensure seamless communication and workflow. <br>Handle operational issues and resolve problems quickly and effectively. <br>Support recruitment, onboarding, training, and performance evaluation of F&B employees. <br>Prepare operational reports and provide management with regular updates and recommendations. <br>Ensure that the F&B operation consistently meets company standards and business objectives. <br>Continuously identify opportunities to improve efficiency, profitability, service quality, and customer experience. <br> <br>Requirements: <br> <br>Proven experience in F&B operations management, preferably in restaurants, cafés, or multi-unit F&B operations. <br>Strong hands-on experience in both kitchen and front-of-house operations. <br>Previous experience managing F&B teams and daily floor operations. <br>Good understanding of delivery operations and order management. <br>Strong knowledge of inventory management, food cost, labor cost, wastage, and operational controls. <br>Excellent leadership, communication, and problem-solving skills. <br>Ability to work in a fast-paced environment and manage multiple operational priorities. <br>Strong organizational skills with a hands-on and proactive approach. <br>Ability to analyze operational performance and implement corrective actions. <br>Strong understanding of F&B standards, SOPs, hygiene, and food safety. <br>Previous experience in a supervisory or management role is required. <br> <br>The ideal candidate: <br> <br>We are looking for someone who knows F&B operations from the ground up — someone who understands what happens in the kitchen, on the floor, behind the scenes, and throughout the delivery process, and who can take ownership of the operation as a whole

We are looking for a motivated, organized, and experienced Assistant HR Manager to join our team. <br>Key Responsibilities <br>• Assist with daily HR operations and employee relations <br>• Support recruitment, interviewing, and onboarding processes <br>• Maintain and update employee records and HR documentation <br>• Assist with attendance, leave, and payroll coordination <br>• Support the implementation of HR policies and procedures <br>• Handle employee inquiries and provide HR support <br>• Assist the HR Manager with various administrative tasks and HR projects <br>Requirements <br>• Bachelor’s degree in Human Resources, Business Administration, or a related field <br>• 2–3 years of HR experience <br>• Previous experience in the Food & Beverage (F&B) industry is a must <br>• Strong knowledge of HR practices and employee relations within the F&B/hospitality sector <br>• Excellent communication and interpersonal skills <br>• Strong organizational and time-management abilities <br>• Ability to handle confidential information professionally <br>• Good knowledge of Microsoft Office <br>• Fluent in English

Manage social media platforms. <br>Create engaging content using Canva and CapCut. <br>Schedule posts and maintain a content calendar. <br>Monitor trends and grow online engagement. <br>Track performance and prepare reports. <br> <br>Requirements: <br>Fluent in Arabic and English. <br>Experience in Social Media Management. <br>Proficient in Canva and CapCut. <br>Strong communication and organizational skills

<p><h4>Description</h4> <p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI product and technology leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and market insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team building and operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why join us?</h4> <p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br> Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br> Work at the cutting edge of AI innovation with top-tier talent and industry experts<br> Competitive compensation package with a growth-based incentive and potential equity participation<br> A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI product and technology leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and market insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team building and operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why join us?</h4> <p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br> Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br> Work at the cutting edge of AI innovation with top-tier talent and industry experts<br> Competitive compensation package with a growth-based incentive and potential equity participation<br> A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>

<p><h4>Job description</h4> <p>We are looking for an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> </ul> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & professional skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<p><h4>Job description</h4> <p>We are looking for an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> </ul> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & professional skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are a seeking a candidate with proven experience in project management and construction</p><ul><li>Coordinate and schedule daily activities</li><li>Ensure that work meets quality standards and complies with relevant codes and regulations</li><li>Maintain accurate and detailed records of daily activities, including work accomplished, materials used, and personnel on-site</li><li>Prepare reports for management as required</li><li>Effectively communicate site needs and requests to the head office for timely resolution.</li><li>Advise the office on any requirements essential for the smooth execution of the project.</li><li>Collaborate with procurement to ensure timely availability of necessary materials</li><li>Take responsibility for signing every delivery order for received goods on-site</li><li>Prepare and sign measurement statements according to the guidelines provided by the head office.</li><li>Oversee and enforce site cleanliness standards to maintain a safe and organized work environment</li><li>Report project progress and any issues to supervisors and management</li><li>Collaborate with contractors to facilitate the acceleration of site work</li></ul></div></section>