Document Controller - Beirut Lebanon
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Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.</p>
<h4>About the role</h4>
<p>We are looking for a detail-oriented remote QA engineer to join the team behind our internal ERP platform and automation workflows built using n8n. You will be responsible for ensuring the quality, reliability, and stability of system changes before release, helping prevent bugs and production issues.</p>
<p>This role combines manual testing, regression testing, workflow validation, and close collaboration with developers and the product team.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Test ERP system updates, new features, and n8n workflow changes before release.</li>
<li>Perform regression testing to ensure existing functionality continues to work correctly.</li>
<li>Create and maintain test cases for critical business workflows across ERP modules and n8n automations.</li>
<li>Identify, document, and track bugs through their full lifecycle, following the team's workflow.</li>
<li>Verify bug fixes and validate new features before deployment.</li>
<li>Test integrations between ERP modules, n8n workflows, and external systems.</li>
<li>Test backend services and RESTful APIs using tools such as Postman.</li>
<li>Write SQL queries to verify data accuracy and integrity across database tables.</li>
<li>Investigate system issues, identify potential root causes, and communicate findings clearly to developers and stakeholders.</li>
<li>Support release quality assurance and help prevent production issues.</li>
<li>Maintain organized documentation of test cases, bug reports, and QA processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–3 years of experience in software quality assurance or testing.</li>
<li>Understanding of manual testing, regression testing, and software testing principles.</li>
<li>Experience creating and executing test cases for business workflows.</li>
<li>Understanding of integration testing across modules and external systems.</li>
<li>Working knowledge of test automation tools such as Selenium.</li>
<li>Ability to write SQL queries to validate data accuracy and integrity.</li>
<li>Solid understanding of APIs and RESTful services, with experience using Postman or similar tools.</li>
<li>Basic scripting knowledge (e.g., Python or JavaScript) to support testing and automation.</li>
<li>Strong analytical thinking and root-cause analysis skills.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience testing ERP, CRM, or other enterprise business systems.</li>
<li>Exposure to n8n or other workflow automation platforms.</li>
<li>Experience documenting and managing bugs in Jira.</li>
<li>Familiarity with testing automated workflows and system integrations.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join Namou Properties</h4>
<ul>
<li>Fully remote role with flexibility and autonomy</li>
<li>Opportunity to work on real ERP automation and data-driven systems that directly impact business operations</li>
<li>Exposure to modern technologies, automation tools, AI solutions, and scalable business platforms</li>
<li>High ownership role where your contributions will directly improve how the company operates and grows</li>
<li>Collaborative environment with close interaction with developers, product teams, and business stakeholders</li>
<li>Competitive compensation with opportunities for professional growth and career development</li>
</ul>
<p><strong>About the Role</strong></p><p>BUTEC is seeking a highly motivated and business-oriented Business Analyst Business Applications & Digital Solutions to join its IT Business Solutions team.</p><p>The successful candidate will play a key role in supporting, enhancing, and optimizing the organization's business applications landscape, with a primary focus on Microsoft Dynamics 365 Finance & Operations (D365 F&O) while also contributing to initiatives involving Dynamics 365 CRM, Dynamics 365 Field Service, Microsoft Power Platform, and internally developed business applications.</p><p>The role acts as the bridge between business stakeholders, technical teams, external partners, and developers to ensure business requirements are properly analyzed, translated into effective solutions, and successfully delivered. The position offers exposure to major digital transformation initiatives, ERP implementations, process automation projects, system integrations, and continuous improvement activities across multiple business functions and legal entities and ongoing functional support.</p><p><strong><br></strong></p><p><strong>KEY RESPONSIBILTIES</strong></p><ol><li>Engage with business stakeholders to understand requirements, challenges, and process needs.</li><li>Analyze, document, and improve business processes, functional requirements, and specifications.</li><li>Prepare Functional Requirement Documents (FRDs), process flows, user stories, and related documentation.</li><li>Provide functional support for Microsoft Dynamics 365 Finance & Operations and other business applications.</li><li>Investigate and resolve functional, transactional, and process-related issues.</li><li>Collaborate with developers, vendors, and implementation partners to deliver and validate effective solutions.</li><li>Support D365 implementations, upgrades, rollouts, enhancements, go-live, and post-go-live activities.</li><li>Develop test scenarios and scripts, conduct functional testing, and coordinate UAT activities.</li><li>Perform data validation, reconciliation, and troubleshooting, including support for data migration and data quality initiatives.</li><li>Prepare user guides, training materials, and process documentation, and conduct end-user training and knowledge-transfer sessions.</li><li>Promote standard system capabilities, best practices, and effective user adoption.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Information Systems, Engineering, Business Information Systems, or a related field.</li><li>Minimum 3 years of experience in Business Analysis, ERP Functional Consulting, or ERP Support.</li><li>Hands on experience with Microsoft Dynamics 365 Finance & Operations is highly preferred.</li><li>Experience in ERP implementation and/or support environments.</li><li>Knowledge of Finance, Supply Chain, Procurement, Inventory Management, Project Accounting, or HR processes is an advantage.</li><li>Strong knowledge of business requirements gathering, process analysis, ERP functional support, UAT, data analysis, and reconciliation.</li><li>Proficiency in Power BI; knowledge of Dynamics 365 CRM, Field Service, Power Apps, Power Automate, Azure DevOps, SQL, and application integrations is an advantage.</li><li>Microsoft Dynamics 365 Functional Consultant certification is an advantage.</li><li>Fluency in English and French.</li><li>Strong analytical, problem solving, communication, and interpersonal skills.</li><li>Strong documentation and presentation skills, with the ability to manage multiple priorities and deadlines.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Essential Duties and Responsibilities</strong></span></span></p><br><ul><li><p><span><span>Conducts inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking </span></span></p><br></li><li><p><span><span>Meets and greets VIPs</span></span></p><br></li><li><p><span><span>Handles all Complaints</span></span></p><br></li><li><p><span><span>Ensures working of all Front Office Policies and Procedures</span></span></p><br></li><li><p><span><span>Ensures effective shift hand-over</span></span></p><br></li><li><p><span><span>Be knowledgeable of Front Office systems and knows back up procedures and system recovery procedures</span></span></p><br></li><li><p><span><span>Efficient check in and checkout process</span></span></p><br></li><li><p><span><span>Reviews and monitors early morning wake up procedures</span></span></p><br></li><li><p><span><span>Posts room charges</span></span></p><br></li><li><p><span><span>Maintains correct guest registration cards</span></span></p><br></li><li><p><span><span>Maintains special programs (e.g. frequent flyer; priority club)</span></span></p><br></li><li><p><span><span>Effective management of incoming and outgoing calls</span></span></p><br></li><li><p><span><span>Maintains current Hotel information</span></span></p><br></li><li><p><span><span>Provides information on memberships</span></span></p><br></li><li><p><span><span>Communicates problems, resolved or unresolved to your Supervisor at shift change over and document in log book</span></span></p><br></li><li><p><span><span>Completes knowledge of all room types, hotel matrix, and facilities</span></span></p><br></li><li><p><span><span>Reviews arrival lists and anticipate needs</span></span></p><br></li><li><span><span>Operates communication equipment</span></span></li><li><span><span>Accesses and uses rooms computer programs</span></span></li><li><p><span><span>Conducts Credit card checks</span></span></p><br></li><li><p><span><span>Ensures staff adhere to Standards and Procedures for cash handling</span></span></p><br></li><li><p><span><span>Maintains own cash float</span></span></p><br></li><li><p><span><span>Corrects banking </span></span></p><br></li><li><span><span>Updates Guest History Maintenance</span></span></li><li><p><span><span>Prepares contingency reports</span></span></p><br></li><li><p><span><span>Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed</span></span></p><br></li><li><span><span>Oversees the Night Audit Function</span></span></li><li><p><span><span>Develops, updates and trains standards and procedures </span></span></p><br></li><li><p><span><span>Produces Revenue Reports</span></span></p><br></li><li><p><span><span>Performs file backup maintenance</span></span></p><br></li><li><p><span><span>Reviews all audits and reconciliation of daily sales transactions of front office and all outlets, balancing all cash registers and reporting discrepancies to Line Managers</span></span></p><br></li><li><p><span><span>Week end and Month end reports completed in line with policy</span></span></p><br></li><li><p><span><span>Advises Line Managers of recurring errors</span></span></p><br></li></ul><span><span><strong>2. REQUIRED QUALIFICATIONS</strong></span></span><p><span><span><strong>Education:</strong></span></span></p><br><p><span><span>Bachelor's Degree</span></span></p><br><p><span><span><strong>Skills:</strong></span></span></p><br><p><span><span>Microsoft Office tools</span></span><br><span><span>Microsoft Excel </span></span></p><br><p><span><span>Fidelio/Opera</span></span><br><span><span>Holidex Plus</span></span><br><span><span>Micros</span></span></p><br><p><span><span><strong>Experience:</strong></span></span></p><br><p><span><span>2 to 4 years</span></span></p><br><p><span><span><strong>Competencies:</strong></span></span></p><br><p><span><span>Customer Service Orientation</span></span><br><span><span>Problem-Solving/Decision Making</span></span><br><span><span>Planning/Organizing</span></span><br><span><span>Adaptability/Flexibility</span></span><br><span><span>Developing others</span></span><br> </p><br><strong>What we offer</strong><br>We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.<br>Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.<br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><b>Our Opportunity</b></span><br></p><br><span><span>The
Application Security Engineer will assess and strengthen the security of
applications developed and maintained by our team. The role will conduct
penetration tests and vulnerability assessments, provide practical remediation
guidance, and verify fixes in close collaboration with Development, QA, and
DevOps teams.</span></span><br><br><span><span><b>You Will</b></span></span><br><br><ul><li><span><span><span><span>Plan and
conduct manual and automated penetration testing of web applications, APIs, and
mobile applications where applicable.</span></span></span></span></li><li><span><span><span>Evaluate
authentication, authorization, session management, input validation, business
logic, and sensitive data protection.</span></span></span></li><li><span><span><span>Investigate
vulnerability scanner results, eliminate false positives, and document clear,
reproducible evidence.</span></span></span></li><li><span><span><span>Prioritize
findings based on severity, exploitability, and business impact, and promptly
escalate critical vulnerabilities.</span></span></span></li><li><span><span><span>Work
with developers to address root causes, recommend practical fixes, and retest
vulnerabilities before closure.</span></span></span></li><li><span><span><span>Conduct
targeted security code reviews, contribute to secure design reviews, and
support security checks within development pipelines.</span></span></span></li><li><span><span><span>Maintain
a vulnerability register and prepare detailed technical reports and concise
management updates.</span></span></span></li><li><span><span><span>Guide
developers on secure coding practices and help prevent recurring
vulnerabilities.</span></span></span><br></li></ul><b><span><span>Expected Deliverables</span></span></b><br><br><ul><li><span><span><span>Assessment plans outlining scope, approach, and schedule.<br></span></span></span></li><li><span><span><span>Security reports with prioritized findings, evidence, reproduction steps, and remediation recommendations.</span></span></span></li><li><span><span><span>Vulnerability register tracking ownership, deadlines, and resolution status.</span></span></span></li><li><span><span><span>Retesting results confirming fixes and documenting outstanding risks.</span></span></span></li><li><span><span><span>Periodic management summaries and practical secure coding guidance.</span></span></span><br></li></ul><br><span>Requirements<span><b>To Be Successful You Need</b></span><br><br></span><ul><li><span><span>Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent practical experience. <br></span></span></li><li><span><span>3+ years of hands-on experience in application security or penetration testing, including web applications and APIs.<br></span></span></li><li><span><span>Strong understanding of common application vulnerabilities and OWASP testing practices.<br></span></span></li><li><span><span>Demonstrated ability to perform manual security testing beyond automated vulnerability scanning.<br></span></span></li><li><span><span>Practical experience with tools such as Burp Suite, OWASP ZAP, API testing tools, and vulnerability scanners.<br></span></span></li><li><span><span>Good understanding of HTTP/HTTPS, REST APIs, authentication, access controls, SQL, and application configurations.<br></span></span></li><li><span><span>Ability to review code in at least one relevant programming language and write basic testing or automation scripts.<br></span></span></li><li><span><span>Experience guiding developers through remediation and verifying implemented fixes.<br></span></span></li><li><span><span>Ability to manage assessments independently and communicate findings clearly to technical and nontechnical stakeholders.<br></span></span></li><li><span><span>Relevant practical certifications, such as OSCP, OSWE, or equivalent.<br></span></span></li><li><span><span>Experience with mobile security testing, threat modeling, and secure design reviews.<br></span></span></li><li><span><span>Familiarity with CI/CD security tools, dependency scanning, and secret detection.<br></span></span></li><li><span><span>Experience working in on-premises or restricted environments and handling sensitive information.<br></span></span></li><li><span><span>Certifications are an advantage; demonstrated practical competence remains the primary selection criterion.</span></span></li></ul><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.</span><br><span>Are you interested to work with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!</span><br><br> </div>
<p>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does.</p><p><strong>Tasks & Responsibilities</strong></p><ul><li>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP.</li><li>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring.</li><li>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace).</li><li>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached.</li><li>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head.</li><li>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made.</li><li>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case.</li><li>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does.</li><li>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls.</li><li>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client.</li><li>Write modular infrastructure as code (Terraform) for AI workloads on AWS.</li><li>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship.</li></ul><p><strong>Competencies</strong></p><ul><li>Can explain to a client, in plain language, why an agent made the tool call it made</li><li>Comfortable debugging a production LLM failure under time pressure, not just in a notebook</li><li>Can wire an MCP server into an agent and debug why a tool call didn't fire</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education, Experience & Language</h2><ul><li>Master's degree in Computer Science or equivalent</li><li>Previous experience building and shipping production ML/AI systems</li><li>Fluent in English and Arabic</li></ul><h2>Tools & Certifications</h2><ul><li>Strong Python engineering; comfort with AWS</li><li>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design</li><li>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases</li><li>Nice to have: AWS Certified Machine Learning Engineer Associate, AWS Certified Generative AI Developer Professional, AWS Certified Solutions Architect Associate or Professional, AWS Certified Developer Associate, AWS Certified Security Specialty (relevant given our compliance posture)</li></ul>
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the role</h4>
<p>The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft’s centralized Oracle NetSuite ERP and connected financial tools. This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight. Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group-standard environment, maintaining data integrity, compliance, and alignment with Valsoft’s global finance processes.</p>
<h4>Key responsibilities:</h4>
<li>Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration.</li>
<li>Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools.</li>
<li>Create and manage project plans, timelines, risks, and deliverables, ensuring on-time and high-quality execution.</li>
<li>Coordinate the migration of chart of accounts, vendors, customers, transactions, and ledger balances from legacy ERPs into NetSuite.</li>
<li>Lead configuration and deployment of core modules within NetSuite (e.g., GL, AP, AR, Fixed Assets, Bank Recs, etc.).</li>
<li>Standardize financial processes across acquired entities to align with group policies and reporting standards.</li>
<li>Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration.</li>
<li>Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership.</li>
<li>Present regular updates and recommendations to the Group finance and senior leadership.</li>
<li>Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes.</li>
<li>Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Accounting, Finance, Information Systems, or a related field. CPA designation is a strong asset.</li>
<li>4+ years of experience in ERP migration, financial systems implementation, or post-merger integration.</li>
<li>Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration.</li>
<li>Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures.</li>
<li>Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders.</li>
<li>Detail-oriented with excellent analytical and organizational skills.</li>
<h4>Nice to have:</h4>
<li>Experience with enterprise integration platforms or middleware.</li>
<li>Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates).</li>
<li>Familiarity with monitoring/logging tools (e.g., ELK, Kibana, Papertrail).</li>
<li>Experience automating operational tasks and system maintenance.</li>
Evershare is a London-based group that provides digital marketing services and runs a portfolio of its own brands. AI is central to how we work: every role, process and deliverable goes through AI before it goes through a person.</p>
<h4>The role</h4>
<p>You will run social media for Evershare, its brands and selected clients by directing AI. You own social media end to end: strategy, research, design, video, copy, publishing, community management, live reporting and client contact. You are the director, editor and quality gate; AI is the production team.</p>
<p>One person in this role is expected to produce what a team of three used to, using AI for design, video, research, translation, scheduling and reporting. You will direct, review and improve these outputs, finding suitable tools or building workflows where needed.</p>
<p>You own the whole journey, from idea to published content to measurable learning that shapes the next piece. Alongside delivering the work, you will build workflows that make the next campaign faster, stronger and easier to run.</p>
<h4>The AI-first rules you will work to</h4>
<ul>
<li><strong>AI first, hands second:</strong> identify the AI tool or workflow before starting any task. Work manually only when no tool can do it, and record why.</li>
<li><strong>Build once, reuse always:</strong> maintain prompt libraries, brand-voice guides, templates and automations in the shared company workspace.</li>
<li>Test new tools every week.</li>
</ul>
<p><strong>Location:</strong> Remote.</p>
<h4>Requirements</h4>
<p><strong>Essential</strong></p>
<ul>
<li>A portfolio of social content, design and video created with AI, including the prompts or workflows behind it.</li>
<li>Daily, confident use of ChatGPT, Claude or Gemini for research, strategy, copy and analysis, including custom instructions, projects or custom GPTs you have set up.</li>
<li>Working experience of AI image tools such as Midjourney, Nano Banana, Canva AI or Higgsfield, and AI video tools such as Runway, Kling, Veo, Sora, HeyGen or CapCut AI.</li>
<li>Fluent written and spoken English, with the ability to recognise and quickly improve unnatural AI-generated copy.</li>
<li>At least two years of experience running social media for brands or clients.</li>
<li>Organised, self-directed and reliable, with the ability to work remotely across several brands at once.</li>
<li>Ability to produce design and video through AI workflows, document how you work and have your output measured.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Ecommerce, food retail, travel or hospitality marketing experience.</li>
<li>GoHighLevel, ClickUp and Google Analytics 4.</li>
<li>Paid social experience with Meta Ads Manager or TikTok Ads.</li>
<li>Basic SEO and experience repurposing social content for blogs and newsletters.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote working.</li>
<li>Company-funded access to AI tools and software.</li>
<li>Varied projects across multiple brands and industries.</li>
<li>Opportunities to test new AI tools and develop practical skills in content creation and automation.</li>
<li>Paid annual leave upon conversion to a permanent position, in accordance with your employment contract.</li>
</ul>
Installation and configuration of ADSL/VDSL and Fiber Internet equipment.
<br>- Installation and configuration of modems, routers, Wi-Fi repeaters/extenders, and related networking equipment.
<br>- Basic understanding of FTTH/fiber connectivity and signal levels.
<br>- Troubleshooting ADSL line issues, including synchronization, attenuation, noise, and line stability.
<br>- Troubleshooting Wi-Fi coverage, connectivity, speed, and configuration issues.
<br>- Basic LAN/network troubleshooting, including IP addressing, DHCP, DNS, and connectivity testing.
<br>- Ability to use technical tools and testing equipment required for Internet installation and troubleshooting.
<br>- Ability to identify whether a problem originates from the customer premises, modem/router, internal wiring, or external network.
<br>- Ability to document completed installations and technical interventions accurately
<p>Aspire Software is looking for a Systems Integration Lead - to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. About the Role The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft s centralized Oracle NetSuite ERP and connected financial tools. This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight. Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group standard environment, maintaining data integrity, compliance, and alignment with Valsoft s global finance processes. Key Responsibilities Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration. Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools. Create and manage project plans, timelines, risks, and deliverables, ensuring on time and high-quality execution. Coordinate the migration of chart of accounts, vendors, customers, transactions, and balances from legacy ERPs into NetSuite. Lead configuration and deployment of core modules within NetSuite (e.g., GL, AP, AR, Fixed Assets, Bank Recs, etc.). Ensure integrations between NetSuite and connected systems (e.g., Salesforce, Oracle EPM) are aligned and functional. Standardize financial processes across acquired entities to align with group policies and reporting standards. Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration. Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership. Present regular updates and recommendations to the Group Head of Finance and senior leadership. Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes. Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, Information Systems, or a related field. CPA designation is a strong asset. 4+ years of experience in ERP migration, financial systems implementation, or post-merger integration. Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration. Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures. Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders. Detail-oriented with excellent analytical and organizational skills.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The incumbent is responsible for supporting the timely delivery of high-quality Arabic and English documents, ensuring that all final texts are linguistically precise, stylistically consistent, and convey the intended meaning with maximum clarity in alignment with United Nations standards<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>3 Months<br> Duties and Responsibilities<br>This position is located within the Conference Management Section (CMS), Resource Management and Service Development Division (RMSDD) of the Economic and Social Commission for Western Asia (ESCWA). The editorial assistant will report directly to a senior Reviser and the overall guidance of Chief CMS. The IC will be responsible for the following duties: • Offer support in editorial, and translation work, alongside thorough proofreading and copy preparation across a range of documents. • Conduct meticulous version comparisons between source and target texts to refine outputs and ensure alignment. • Ensure continuity of style, strict accuracy of content, and conformity with established United Nations grammar, style, and typography. • Maintain vigilant and critical oversight in leveraging advanced AI translation tools and computer-assisted translation platforms, ensuring that AI-generated outputs are carefully post-edited and refined to meet rigorous institutional quality standards. • Utilize online research tools and reference databases to check technical terminology and ensure absolute consistency throughout the text, while performing other related language functions as needed and requested.<br> Qualifications/special skills<br>A High School diploma or equivalent is required. A first-level university degree in language, terminology, information management or language technology in combination with qualifying training in web writing and publishing is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of eight years of experience in language related functions and computer assisted translation: strong background in syntax and morphology; good understanding of programming and linguistics; ability to solve problems in areas related to machine translation, grammar and style checking, document processing and information retrieval, and Computer-Assisted Language Learning is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><b>Job Purpose </b>The Junior Accountant will support the Finance Department in day-to-day accounting operations, including accounts payable, accounts receivable, general ledger reconciliation, bank reconciliation, expense processing, and financial reporting. The role assists in preparing accurate financial records and supporting month-end and year-end closing processes while ensuring compliance with Lebanese accounting standards and internal controls. Key Responsibilities 1. Accounts Payable & Expense Processing Process and record vendor invoices and purchase orders into the accounting system. Verify invoice accuracy, coding, and supporting documentation before payment. Prepare payment schedules and assist with processing payments to vendors. Maintain vendor files and vendor master data. Follow up on outstanding vendor invoices and discrepancies. Process expense reports and reimbursements from employees. Reconcile supplier statements and resolve discrepancies. 2. Accounts Receivable & Collections Record customer invoices and revenue transactions in the accounting system. Monitor accounts receivable aging and follow up on overdue invoices. Prepare customer statements and send payment reminders. Process customer payments and apply receipts to appropriate invoices. Coordinate with Sales and clients on billing inquiries and discrepancies. Maintain accurate customer master data and contracts. Support credit management and collections procedures. 3. General Ledger & Bank Reconciliation Post daily transactions to the general ledger. Reconcile bank statements with company bank accounts on a monthly basis. Identify and resolve reconciling items and timing differences. Monitor and record inter-company transactions and transfers. Prepare and document journal entries for period-end adjustments. Support the Finance Manager with account reconciliations. 4. Payroll Support & NSSF Processing Assist with payroll processing and validation of employee data. Support NSSF and tax deduction calculations and documentation. Maintain payroll records and supporting documentation. Process employee reimbursements and benefits. Coordinate with HR on payroll-related inquiries. 5. Month-End & Year-End Support Assist with month-end account reconciliations and closing checklists. Prepare supporting schedules and documentation for financial statements. Support the preparation of financial reports and management reports. Assist with audit preparation and coordinate with external auditors. Maintain organized closing documentation and records. 6. Record Keeping & Compliance Maintain organized filing systems for invoices, receipts, and supporting documents. Ensure accurate and timely record-keeping of all transactions. Support compliance with Lebanese accounting standards and internal controls. Assist with audit and government reporting requirements. Maintain confidentiality of financial and company information.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Requirements Bachelor's degree in Accounting, Finance, Business Administration, or a related field. 1 3 years of experience in accounting, finance, or a similar role. Knowledge of Lebanese accounting standards and practices. Proficiency in MS Excel, Outlook, and accounting software (experience with accounting systems preferred). Strong attention to detail and accuracy in financial record-keeping. Excellent organizational and time-management skills. Ability to meet deadlines and handle multiple tasks simultaneously. Understanding of basic accounting principles and financial reporting.</p>
Responsibilities:
<br>• Conduct market research to identify potential projects and clients.
<br>• Develop and implement strategies for client engagement.
<br>• Prepare proposals, feasibility studies, and cost estimates.
<br>• Meet with clients to assess needs and present solutions.
<br>• Negotiate terms and finalize agreements.
<br>• Ensure compliance with technical and contractual requirements.
<br>• Handover projects to operations and document key client details.
<br>• Communicate regularly with management on progress and opportunities.
<br>• Report on client acquisitions and maintain confidentiality and professionalism.
<br>
<br>Essential Skills and Qualifications:
<br>• Strong background in engineering with proven expertise in project planning, pricing, and client negotiations.
<br>• Proficiency in AutoCAD, Microsoft Office, and other project-related tools.
<br>• Excellent communication and interpersonal skills in English and Arabic.
<br>• Ability to analyze market trends and develop competitive pricing strategies
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><span>Our Opportunity</span></b> <br><br>As a Software Quality Assurance Engineer, you will collaborate closely with the development and product teams to ensure delivery of reliable, efficient, and user-friendly software solutions that meet client needs. You will be responsible for designing and executing test strategies, identifying and resolving defects, and contributing to the continuous improvement of our applications and QA processes. This role offers the opportunity to have a direct impact on product quality and user experience while working in a dynamic, collaborative environment.<br><br><b><span>You Will</span></b><br><br></span><ul><li><span>Work closely with developers, product managers, and designers to ensure software quality throughout the development lifecycle. <br></span></li><li><span>Participate in requirement reviews, sprint planning, and daily stand-ups to ensure clear understanding of acceptance criteria.<br></span></li><li><span>Identify, document, and track software defects, verifying fixes and ensuring timely resolution.<br></span></li><li><span>Contribute to the development of new features and product enhancements through active testing and feedback.<br></span></li><li><span>Design, develop, and execute manual and automated end-to-end test scripts using Playwright.<br></span></li><li><span>Leverage GitHub Copilot in agent mode alongside the Playwright MCP server to efficiently generate end-to-end tests.<br></span></li><li><span>Use GitHub Copilot in agent mode to assist in creating, maintaining, and executing performance test plans using Locust to evaluate system performance, scalability, and stability under load.<br></span></li><li><span>Integrate automated tests into the CI/CD pipeline using GitHub Actions to ensure consistent and reliable test execution across builds and deployments.<br></span></li><li><span>Communicate effectively with team members and stakeholders to align on priorities and deliverables.<br></span></li><li><span>Maintain and enhance QA documentation, processes, and testing frameworks.<br></span></li><li><span>Support regression and release testing to ensure smooth deployments.<br></span></li><li><span>Stay up to date with QA tools, automation frameworks, AI tools, and testing best practices.<br></span></li></ul><br><span>Requirements<span><b>To Be Successful in The Role You Will Need</b></span> <br><br></span><ul><li><span>Bachelor's or master's degree in computer science, engineering, or a related field. <br></span></li><li><span>3+ years of experience in software quality assurance or software testing<br></span></li><li><span>Strong understanding of QA methodologies, test design techniques, and SDLC processes.<br></span></li><li><span>Hands-on experience with test management and defect tracking tools (e.g., Jira).<br></span></li><li><span>Good programming or scripting skills (e.g., Python, Java, or JavaScript).<br></span></li><li><span>Familiarity with automation tools or frameworks (e.g., Playwright, Cypress, or Selenium).<br></span></li><li><span>Familiarity with performance testing tools (e.g., Locust, or JMeter).<br></span></li><li><span>Familiarity with CI/CD pipelines (preferably GitHub Actions).<br></span></li><li><span>Familiarity with AI tools to streamline test script generation and enhance overall testing efficiency.<br></span></li><li><span>Knowledge of databases such as MySQL, or PostgreSQL.<br></span></li><li><span>Excellent analytical and problem-solving skills with strong attention to detail.<br></span></li><li><span>Strong communication and collaboration skills.<br></span></li><li><span>Ability to thrive in a fast-paced, team-oriented environment.<br></span></li></ul><p>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect and inclusion.<br></p><br><p>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!<br></p><br><br><br> </div>
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<br>
<h4>About the job</h4>
<p>We are seeking a hands-on Technical Lead to own cloud infrastructure and DevOps operations for the Health and Dental portfolio. This role combines technical delivery with team leadership, ensuring that the platform is reliable, secure, cost-effective and well supported.</p>
<p>The successful candidate will work directly with application teams to support service delivery, resolve production issues and make sound infrastructure decisions.</p>
<br>
<h4>Team responsibilities</h4>
<ul>
<li>Lead and manage two employees supporting the Health and Dental portfolio.</li>
</ul>
<br>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and manage two employees, providing technical direction, coaching, work prioritization and oversight of delivery.</li>
<li>Own AWS infrastructure, defined and managed through infrastructure as code.</li>
<li>Build and maintain CI/CD pipelines covering build, testing, security scanning and deployment.</li>
<li>Operate containerized production workloads, including health checks, rolling deployments and autoscaling.</li>
<li>Own backup and disaster recovery procedures, including regular restore testing.</li>
<li>Configure and maintain AWS load balancers and Nginx.</li>
<li>Manage access controls, IAM policies and secrets, and coordinate vulnerability remediation.</li>
<li>Maintain monitoring and alerting, and lead calm, methodical incident response and troubleshooting.</li>
<li>Monitor and optimize cloud spending, making clear, reasoned tradeoffs between cost, reliability, security and operational effort.</li>
<li>Work closely with application teams to troubleshoot services, coordinate releases and address infrastructure dependencies.</li>
<li>Document operational procedures, maintain technical standards and promote knowledge sharing.</li>
</ul>
<br>
<h4>Requirements</h4>
<ul>
<li>Hands-on AWS experience, including EC2, ECS, ECR, RDS, ACM, ALB/NLB, Secrets Manager, IAM, S3, CloudWatch and Cloud Map.</li>
<li>Strong Linux administration and troubleshooting skills.</li>
<li>Solid understanding of networking, including DNS, routing, firewalls, TLS and load balancing.</li>
<li>Experience managing infrastructure as code with Terraform and/or OpenTofu.</li>
<li>Experience with Docker, including building, maintaining and troubleshooting container images.</li>
<li>Working knowledge of Git and CI/CD platforms such as GitHub Actions, GitLab CI or equivalent.</li>
<li>Experience with DNS management, preferably Cloudflare.</li>
<li>Experience with monitoring and alerting tools such as Zabbix.</li>
<li>Familiarity with Jira or equivalent ticketing and work-management systems.</li>
<li>Ability to read unfamiliar application code, particularly Java/Spring and Node.js, to support troubleshooting.</li>
<li>Experience providing technical leadership and mentoring team members.</li>
</ul>
<br>
<h4>Key competencies</h4>
<ul>
<li><strong>Operational judgment:</strong> Responds calmly to incidents, diagnoses issues systematically and communicates clearly.</li>
<li><strong>Practical decision-making:</strong> Can explain infrastructure tradeoffs, including self-hosted versus managed services and when a temporary solution is appropriate or needs to be replaced.</li>
<li><strong>Ownership:</strong> Takes responsibility for service reliability, security, recovery readiness and ongoing costs.</li>
<li><strong>Cross-team collaboration:</strong> Works effectively with the teams building and releasing each service.</li>
<li><strong>People leadership:</strong> Sets clear priorities, supports team development and encourages shared knowledge.</li>
</ul>
<br>
<h4>Preferred qualifications</h4>
<ul>
<li>Windows administration experience.</li>
<li>Experience with Microsoft Azure services.</li>
<li>Experience administering Microsoft 365, including email accounts.</li>
<li>Familiarity with employee onboarding and offboarding processes, including access provisioning and removal.</li>
</ul>
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the role</h4>
<p>The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft’s centralized Oracle NetSuite ERP and connected financial tools. This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight. Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group standard environment, maintaining data integrity, compliance, and alignment with Valsoft’s global finance processes.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration.</li>
<li>Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools.</li>
<li>Create and manage project plans, timelines, risks, and deliverables, ensuring on time and high-quality execution.</li>
<li>Coordinate the migration of chart of accounts, vendors, customers, transactions, and balances from legacy ERPs into NetSuite.</li>
<li>Lead configuration and deployment of core modules within NetSuite (e.g., GL, AP, AR, Fixed Assets, Bank Recs, etc.).</li>
<li>Ensure integrations between NetSuite and connected systems (e.g., Salesforce, Oracle EPM) are aligned and functional.</li>
<li>Standardize financial processes across acquired entities to align with group policies and reporting standards.</li>
<li>Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration.</li>
<li>Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership.</li>
<li>Present regular updates and recommendations to the Group Head of Finance and senior leadership.</li>
<li>Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes.</li>
<li>Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, Information Systems, or a related field. CPA designation is a strong asset.</li>
<li>4+ years of experience in ERP migration, financial systems implementation, or post-merger integration.</li>
<li>Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration.</li>
<li>Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures.</li>
<li>Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders.</li>
<li>Detail-oriented with excellent analytical and organizational skills.</li>
</ul>
<h4>Why join us</h4>
<p>You will play a mission-critical role in the acquisition strategy, ensuring that newly acquired businesses are rapidly and successfully integrated into our centralized financial systems. This is a high-exposure position offering leadership opportunities, meaningful impact, and the chance to shape the financial technology foundation of a growing global enterprise.</p>
<p>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</p> <p>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </p> <p>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You ll be part of one global team where you can learn fast and stay true to yourself.</p> <p> <br> <br> </p> <p> <b>Your Team:</b> </p> <p>The S4C team within Product Evolution Services (PES) develops and manages <b>MXinsight and MXlint</b>, internal products that support data-driven analysis, optimization, and quality assessment of MX.3 environments. These products support Managed Services and other PES & CS internal projects, helping teams improve efficiency and make informed decisions.</p> <p>As a junior team member, you will contribute to product support and evolution while developing your technical and functional expertise alongside experienced colleagues.</p> <br> <p> <b>Your Missions:</b> </p> <ul> <li> <b>Support Internal Users:</b> Provide support for MXinsight and MXlint, investigate reported issues, reproduce problems, and collaborate with developers and functional experts to resolve them. Help users adopt the products and make effective use of their capabilities.</li> <li> <b>Contribute to Product Evolution:</b> Participate in the product lifecycle within SCRUM/SAFe practices. Gather user feedback, contribute to backlog refinement, and help translate business needs into practical improvements.</li> <li> <b>Analyze Data & Develop Solutions:</b> Use Python and SQL to investigate data, monitor product KPIs, and identify opportunities for improvement. Develop scripts, automation, and proof-of-concept solutions with guidance from the team.</li> <li> <b>Test & Document:</b> Validate new features and fixes, contribute to regression testing, and maintain clear user guides, troubleshooting documentation, and knowledge-sharing materials.</li> <li> <b>Collaborate Across Projects:</b> Work with Solution Architects, functional experts, developers, and project teams to understand their needs, support product adoption, and share findings.</li> </ul> <br> <p> <b>Your Profile:</b> </p> <ul> <li>Working knowledge of SQL and relational databases.</li> <li>Familiarity with structured data formats such as XML, JSON, and YAML.</li> <li>Basic proficiency with Linux command-line tools and shell scripting.</li> <li>Ability to investigate technical issues methodically and communicate findings clearly.</li> <li>Understanding of software testing and quality assurance principles.</li> <li>Familiarity with Git and Agile development practices</li> <li>Interest in Machine Learning/AI and its practical applications.</li> <li>Knowledge of financial markets is a plus, with a willingness to learn.</li> </ul> <ul> <li>Curious, proactive, and resourceful, with a hands-on approach to problem-solving, strong attention to detail and quality, and the ability to take ownership while seeking guidance when needed.</li> <li> Strong written and spoken English.</li> </ul> <p><br></p><ul> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, or a related field.</li><li>2 4 years of relevant professional experience in technical support, software development, data analysis, or a similar role.</li><li>Prior knowledge of MX.3 or experience within the Murex ecosystem is preferred, but not required.</li><li>Interest in growing at the intersection of technology, data, financial markets, and product development.</li><li>Practical knowledge of Python for scripting, automation, and data analysis.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We’re Hiring! The role of a Customer Service Executive is crucial in delivering exceptional support within the fintech and digital payments industry. As a vital member of our team, you will serve as the first point of contact for our clients, addressing inquiries and resolving issues with professionalism and efficiency. This position goes beyond just answering questions; it’s about building strong relationships and enhancing customer satisfaction through top-notch service. We are committed to equipping our Customer Service Executives with the necessary tools and training to excel in their roles and advance in their careers.</p><p>In our vibrant work environment, you will have ample opportunities to develop your skills and grow within the organization. We prioritize continuous learning and offer a range of training programs that keep you updated with the latest trends and technologies in customer service and the fintech sector. Our team culture is collaborative and supportive, where every member is encouraged to share insights and contribute to improving our processes. We recognize and reward hard work, making this an excellent place to build your career.</p><p>Your role will be instrumental in shaping the customer experience, and your contributions will directly impact our clients' satisfaction and the overall success of the company. With a clear focus on career progression, we provide pathways for advancement within the organization. As you gain experience, your responsibilities will evolve, and you will have the opportunity to take on leadership roles in the future. Join us and become part of a team where your efforts are valued, and your career aspirations are supported.</p><p><b>Responsibilities:</b></p><ol><li>Provide exceptional customer service by responding to inquiries through various channels, including phone, email, and chat, ensuring timely and accurate information is relayed to customers.</li><li>Resolve customer complaints and issues effectively, utilizing problem-solving skills and company resources to achieve satisfactory outcomes for both customers and the company.</li><li>Document customer interactions and feedback in our CRM system, maintaining detailed records to help improve service delivery and identify areas for enhancement.</li><li>Collaborate with team members and other departments to address customer needs, ensuring a seamless experience and fostering a culture of teamwork.</li><li>Identify opportunities for upselling and cross-selling additional products or services during customer interactions, contributing to revenue growth while enhancing customer satisfaction.</li><li>Participate in training sessions and workshops to continuously improve product knowledge and customer service skills, staying current with industry best practices.</li><li>Monitor customer feedback and satisfaction metrics, reporting trends and insights to management to aid in strategic decision-making and service improvement initiatives.</li><li>Assist in the development of customer service policies and procedures, ensuring compliance with company standards and enhancing overall service quality.</li><li>Engage in regular performance reviews and goal-setting sessions with supervisors to align personal development with the company's objectives, fostering a culture of growth and accountability.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>3–5 years of customer service experience.</li><li><br></li><li>Excellent communication and problem-solving skills.</li><li><br></li><li>Fluent in Arabic and English.Fintech or banking experience is a plus.</li></ul></div>
<p>Lead and manage two employees supporting the Health and Dental portfolio.</p><p>Lead and manage two employees, providing technical direction, coaching, work prioritization and oversight of delivery.</p><p>Own AWS infrastructure, defined and managed through infrastructure as code.</p><p>Build and maintain CI/CD pipelines covering build, testing, security scanning and deployment.</p><p>Operate containerized production workloads, including health checks, rolling deployments and autoscaling.</p><p>Own backup and disaster recovery procedures, including regular restore testing.</p><p>Configure and maintain AWS load balancers and Nginx.</p><p>Manage access controls, IAM policies and secrets, and coordinate vulnerability remediation.</p><p>Maintain monitoring and alerting, and lead calm, methodical incident response and troubleshooting.</p><p>Monitor and optimize cloud spending, making clear, reasoned tradeoffs between cost, reliability, security and operational effort.</p><p>Work closely with application teams to troubleshoot services, coordinate releases and address infrastructure dependencies.</p><p>Document operational procedures, maintain technical standards and promote knowledge sharing.</p><p>Hands-on AWS experience, including EC2, ECS, ECR, RDS, ACM, ALB/NLB, Secrets Manager, IAM, S3, CloudWatch and Cloud Map.</p><p>Strong Linux administration and troubleshooting skills.</p><p>Solid understanding of networking, including DNS, routing, firewalls, TLS and load balancing.</p><p>Experience managing infrastructure as code with Terraform and/or OpenTofu.</p><p>Experience with Docker, including building, maintaining and troubleshooting container images.</p><p>Working knowledge of Git and CI/CD platforms such as GitHub Actions, GitLab CI or equivalent.</p><p>Experience with DNS management, preferably Cloudflare.</p><p>Experience with monitoring and alerting tools such as Zabbix.</p><p>Familiarity with Jira or equivalent ticketing and work-management systems.</p><p>Ability to read unfamiliar application code, particularly Java/Spring and Node.js, to support troubleshooting.</p><p>Experience providing technical leadership and mentoring team members.</p><p><strong>Key Competencies</strong></p><ul><li>Operational judgment: Responds calmly to incidents, diagnoses issues systematically and communicates clearly.</li><li>Practical decision-making: Can explain infrastructure tradeoffs, including self-hosted versus managed services and when a temporary solution is appropriate or needs to be replaced.</li><li>Ownership: Takes responsibility for service reliability, security, recovery readiness and ongoing costs.</li><li>Cross-team collaboration: Works effectively with the teams building and releasing each service.</li><li>People leadership: Sets clear priorities, supports team development and encourages shared knowledge.</li></ul><p>Windows administration experience.</p><p>Experience with Microsoft Azure services.</p><p>Experience administering Microsoft 365, including email accounts.</p><p>Familiarity with employee onboarding and offboarding processes, including access provisioning and removal.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Hands-on AWS experience, including EC2, ECS, ECR, RDS, ACM, ALB/NLB, Secrets Manager, IAM, S3, CloudWatch and Cloud Map.</li><li>Strong Linux administration and troubleshooting skills.</li><li>Solid understanding of networking, including DNS, routing, firewalls, TLS and load balancing.</li><li>Experience managing infrastructure as code with Terraform and/or OpenTofu.</li><li>Experience with Docker, including building, maintaining and troubleshooting container images.</li><li>Working knowledge of Git and CI/CD platforms such as GitHub Actions, GitLab CI or equivalent.</li><li>Experience with DNS management, preferably Cloudflare.</li><li>Experience with monitoring and alerting tools such as Zabbix.</li><li>Familiarity with Jira or equivalent ticketing and work-management systems.</li><li>Ability to read unfamiliar application code, particularly Java/Spring and Node.js, to support troubleshooting.</li><li>Experience providing technical leadership and mentoring team members.</li></ul>
<p>Job Overview The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads.</p><p>Key Responsibilities</p><ol><li>Front Desk & Visitor Management Welcome and greet visitors in a professional and friendly manner. Guide visitors to relevant floors, elevators, or meeting areas. Ensure visitor comfort while waiting (water, assistance, etc.). Notify employees of visitor arrivals and ensure prompt attendance.</li><li>Call Handling & Communication Answer incoming calls professionally and direct them to the correct department. Take accurate messages and ensure timely follow-up. Act as a communication link between tenants, internal teams, and service providers.</li><li>Tenant Support & Relations Serve as the primary point of contact for tenants for inquiries, complaints, and requests. Handle tenant concerns with empathy and professionalism. Follow up on escalated or complex issues with internal departments. Conduct regular tenant check-ins and gather feedback. Support community activities and events to ensure a seamless tenant experience.</li><li>Service Ticket & Request Coordination Manage service tickets submitted through the BDD application. Track, document, and follow up on all tickets until closure. Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. For requests requiring quotations: o Obtain and share quotations. o Follow up on approvals. o Confirm completion of works. Prepare weekly ticketing and tenant support reports.</li><li>Facility & Service Provider Coordination (Support Role) Support the monitoring of cleaning, maintenance, security, and valet teams. Report service issues, incidents, and operational risks. Follow up on corrective actions with service providers. Support inspections and quality checks when requested.</li><li>Administrative & Internal Support Support Accounting with: o Receiving invoices and documents. o Coordinating messenger deliveries. o Handling petty cash reports and invoice sharing. Support HR with: o Internal event coordination. o Uniform records. o Expat papers follow-up. o Proxies for messengers. o Employee birthday visuals (Canva).</li><li>Office & Facilities Administration Manage kitchen supplies, snack bar, and stationery. Monitor inventory and submit replenishment requests. Ensure shared spaces are clean and report issues. Conduct basic office checks and report damages. Scan and maintain maintenance contracts.</li><li>Access Cards & Connectivity Support Coordinate access card requests with IT and BDD. Report lost or faulty cards. Support tenants with Ogero landline and internet connectivity processes.</li><li>Messenger & Delivery Coordination Distribute tasks fairly among messengers. Track deliveries using the messenger tracking sheet.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Required Skills & Qualifications Diploma or Bachelor s degree in Business Administration or related field. 1 3 years of experience in reception, admin, or customer service roles. Strong communication and interpersonal skills. High attention to detail and organization. Ability to multitask and follow up on tasks. Basic knowledge of MS Office and ticketing systems. Customer-focused and solution-oriented mindset.</p>
<p>About the Role <br> <br>We are looking for a Senior SQL Server DBA to own the reliability, performance, security and availability of our Microsoft SQL Server estate. You will be the technical authority on our database platform, working closely with application developers, DevOps, security and data teams. You will design resilient architectures, resolve complex performance issues, and raise the bar on how we operate databases in production. <br> <br>Key Responsibilities <br> <br>Platform ownership and architecture <br> <br>Design, deploy and maintain SQL Server instances (virtualized and cloud only) across production and non-production environments. <br>Architect and manage high availability and disaster recovery solutions: Always On Availability Groups, Failover Cluster Instances, log shipping and replication. <br>Define standards for database design, naming, indexing, partitioning and capacity planning. <br> <br>Performance and reliability <br> <br>Proactively monitor and tune performance: execution plans, indexing strategy, statistics, wait stats, blocking and deadlocks, Query Store. <br>Lead root cause analysis for production incidents and produce clear post-incident reports. <br>Perform capacity planning and forecast storage, memory and compute needs. <br> <br>Backup, recovery and continuity <br> <br>Own backup and restore strategy, including regular restore testing and documented RPO/RTO targets. <br>Run and improve DR drills. <br> <br>Security and compliance <br> <br>Implement and audit access controls, encryption (TDE, Always Encrypted, TLS), auditing and least-privilege principles. <br>Support compliance requirements such as ISO 27001, SOC 2, GDPR and PCI-DSS, as applicable. <br>Manage patching, cumulative updates and version upgrades with minimal downtime. <br> <br>Automation and DevOps <br> <br>Automate routine tasks using PowerShell, T-SQL and tools such as dbatools. <br>Support CI/CD for database changes (schema versioning, migration tools, code review for SQL). <br>Contribute to infrastructure-as-code and monitoring/alerting standards. <br> <br>Collaboration and leadership <br> <br>Review database changes from developers and advise on schema design and query optimization. <br>Mentor junior DBAs and engineers; document runbooks and best practices. <br>Participate in an on-call rotation for critical production systems. <br>Support migrations to cloud platforms (Azure SQL Managed Instance, Azure SQL Database, SQL Server on AWS/Azure VMs) where relevant. <br>Good knowledge of SLQ Server replication features is necessary</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications <br> <br>7+ years of hands-on experience administering SQL Server in production, including at least 2 years in a senior or lead capacity. <br>Deep expertise in T-SQL, query tuning, indexing and execution plan analysis. <br>Proven experience with Always On Availability Groups, clustering, backup/restore and DR planning. <br>Strong knowledge of SQL Server internals: storage engine, memory management, locking and latching, tempdb. <br>Experience with SQL Server 2016 or later, ideally 2019/2022. <br>Strong PowerShell scripting skills. <br>Experience with monitoring tools (e.g. SolarWinds DPA, Redgate SQL Monitor, Idera, Prometheus/Grafana, or equivalent). <br>Solid understanding of database security and compliance practices. <br>Excellent communication skills in English; ability to explain technical risk to non-technical stakeholders. <br> <br>Preferred Qualifications <br> <br>Microsoft certifications such as Azure Database Administrator Associate (DP-300) or equivalent. <br>Experience with Azure SQL, AWS RDS for SQL Server, or hybrid architectures. <br>Experience with SSIS, SSRS or SSAS administration. <br>Familiarity with other platforms (PostgreSQL, Oracle, MySQL) and with NoSQL concepts. <br>Experience with Git, Azure DevOps or similar CI/CD tooling, and infrastructure as code (Terraform, Bicep, Ansible). <br>Experience with large-scale or high-transaction systems (multi-terabyte databases, 24/7 operations).</p>
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