Restaurant Assistant Manager Jobs in Lebanon
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<p>Key Responsibilities</p><ul><li><strong>Operations:</strong> Manage daily activities across the restaurant, butchery, pastries, and catering.</li><li><strong>Sales Growth:</strong> Develop new revenue opportunities through corporate clients, catering, events, delivery platforms, and partnerships.</li><li><strong>Financial Performance:</strong> Control food costs, waste, inventory, purchasing, and operating expenses to improve profitability.</li><li><strong>Team Management:</strong> Supervise staff, schedules, productivity, training, and service quality.</li><li><strong>Administration:</strong> Oversee suppliers, stock control, reporting, cash management, and operational procedures.</li><li><strong>Business Development:</strong> Introduce initiatives to increase customer traffic, average spending, and repeat business.</li></ul><p>Requirements</p><ul><li>Proven experience in F&B operations and business management.</li><li>Strong commercial mindset with a track record of growing sales.</li><li>Good understanding of food costing, inventory, and profitability.</li><li>Excellent leadership, organizational, and problem-solving skills.</li><li>Hands-on, proactive, and results-driven.</li></ul>
Part-Time Social Media Manager / Content Creator
<br>
<br>Location: Qornet El Hamra / Beirut, Lebanon
<br>Compensation: $500/month
<br>Schedule: Part-time, flexible hours
<br>
<br>Looking for a creative and reliable social media manager / content creator to help build and manage a personal brand.
<br>
<br>Responsibilities include:
<br>Identify strong content opportunities and ideas
<br>Film short-form content
<br>Take photos when needed
<br>Edit Reels, TikToks, and short videos
<br>Create captions and posting ideas
<br>Help plan content around daily life, business, real estate, fitness, travel, and Lebanon
<br>Identify trends and formats that fit the brand
<br>Organize and maintain a consistent content schedule
<br>Occasionally attend activities, meetings, projects, or events to capture content
<br>The role is part-time and deliverable-based rather than fixed hours.
<br>Looking for someone who understands Instagram and TikTok, has strong taste, can identify what will perform well, and is comfortable directing and shooting content.
<br>
<br>Please send examples of previous work and social media pages you have managed
Part-Time Social Media Manager / Content Creator
<br>
<br>Location: Qornet El Hamra / Beirut, Lebanon
<br>Compensation: $500/month
<br>Schedule: Part-time, flexible hours
<br>
<br>Looking for a creative and reliable social media manager / content creator to help build and manage a personal brand.
<br>
<br>Responsibilities include:
<br>Identify strong content opportunities and ideas
<br>Film short-form content
<br>Take photos when needed
<br>Edit Reels, TikToks, and short videos
<br>Create captions and posting ideas
<br>Help plan content around daily life, business, real estate, fitness, travel, and Lebanon
<br>Identify trends and formats that fit the brand
<br>Organize and maintain a consistent content schedule
<br>Occasionally attend activities, meetings, projects, or events to capture content
<br>The role is part-time and deliverable-based rather than fixed hours.
<br>Looking for someone who understands Instagram and TikTok, has strong taste, can identify what will perform well, and is comfortable directing and shooting content.
<br>
<br>Please send examples of previous work and social media pages you have managed
Part-Time Social Media Manager / Content Creator
<br>
<br>Location: Qornet El Hamra / Beirut, Lebanon
<br>Compensation: $500/month
<br>Schedule: Part-time, flexible hours
<br>
<br>Looking for a creative and reliable social media manager / content creator to help build and manage a personal brand.
<br>
<br>Responsibilities include:
<br>Identify strong content opportunities and ideas
<br>Film short-form content
<br>Take photos when needed
<br>Edit Reels, TikToks, and short videos
<br>Create captions and posting ideas
<br>Help plan content around daily life, business, real estate, fitness, travel, and Lebanon
<br>Identify trends and formats that fit the brand
<br>Organize and maintain a consistent content schedule
<br>Occasionally attend activities, meetings, projects, or events to capture content
<br>The role is part-time and deliverable-based rather than fixed hours.
<br>Looking for someone who understands Instagram and TikTok, has strong taste, can identify what will perform well, and is comfortable directing and shooting content.
<br>
<br>Please send examples of previous work and social media pages you have managed
Part-Time Social Media Manager / Content Creator
<br>
<br>Location: Qornet El Hamra / Beirut, Lebanon
<br>Compensation: $500/month
<br>Schedule: Part-time, flexible hours
<br>
<br>Looking for a creative and reliable social media manager / content creator to help build and manage a personal brand.
<br>
<br>Responsibilities include:
<br>Identify strong content opportunities and ideas
<br>Film short-form content
<br>Take photos when needed
<br>Edit Reels, TikToks, and short videos
<br>Create captions and posting ideas
<br>Help plan content around daily life, business, real estate, fitness, travel, and Lebanon
<br>Identify trends and formats that fit the brand
<br>Organize and maintain a consistent content schedule
<br>Occasionally attend activities, meetings, projects, or events to capture content
<br>The role is part-time and deliverable-based rather than fixed hours.
<br>Looking for someone who understands Instagram and TikTok, has strong taste, can identify what will perform well, and is comfortable directing and shooting content.
<br>
<br>Please send examples of previous work and social media pages you have managed
Looking for a Bar Manager for a high-end restaurant in Beirut Saifi.
<br>Send your CV to: Graceantoun5@hotmail.com
We’re looking for an experienced Branch Manager to join our team in Keserwan area!
<br>
<br>????Key responsibilities:
<br>- Daily branch operations and team supervision
<br>- Staff scheduling, training, and performance follow-up
<br>- Ensuring excellent customer service
<br>- Monitoring food safety, hygiene, and cleanliness standards
<br>- Stock and inventory management
<br>- Monitoring sales, wastage, and operational costs
<br>- Handling customer complaints and operational issues
<br>- Coordinating with different departments and management
<br>- Ensuring company standards and procedures are followed
<br>
<br>????Requirements:
<br>- Previous experience in restaurant/food & beverage management
<br>- Strong leadership and communication skills
<br>- Good organizational and problem-solving skills
<br>- Ability to work in a fast-paced environment
<br>- Flexibility with working hours
<br>- Strong knowledge of food safety and hygiene standards
<br>
<br>???? Location: Keserwan
<br>
<br>???? Send your resume to: management@eddys.me
<br> Don't forget to name your file: BranchManager_YourName
Looking for shift manager for PM shift from 7 till 12 from Monday till Saturday for a restaurant in Mar Mikhael
<br>Interested candidates can send their CV via WhatsApp or contact 71841102 & Please mention "Grace Antoun" as your reference when applying
Eat Out sarl is seeking a Senior Area Manager / Operations Manager to oversee The Wok's multi-branch operations across Beirut and Mount Lebanon.
<br>
<br>Key responsibilities:
<br>- Lead and monitor day-to-day operations across all branches, ensuring consistent service, food quality, cleanliness, and customer experience.
<br>- Manage branch managers and staffing plans, including recruitment needs, scheduling, training, coaching, and performance follow-up.
<br>- Implement and enforce company SOPs, operational standards, food-safety requirements, and reporting routines.
<br>- Control food, labor, and operating costs; analyze branch performance and drive corrective action to achieve targets.
<br>- Oversee inventory controls, purchasing coordination, stock accuracy, waste reduction, and branch-level accountability.
<br>- Coordinate delivery operations and performance across aggregators and internal teams.
<br>- Work closely with the central kitchen to ensure production planning, supply continuity, product consistency, and timely distribution to branches.
<br>- Prepare regular operational reports and lead continuous-improvement initiatives.
<br>
<br>Requirements:
<br>- Minimum 7 years of relevant food and beverage experience.
<br>- Proven track record managing multiple restaurant or food-service branches.
<br>- Strong leadership, people-management, cost-control, inventory, and problem-solving skills.
<br>- Hands-on, organized, and comfortable working across Beirut and Mount Lebanon.
<br>
<br>Employment: Full-time.
<br>Compensation: USD 1,500–2,000 per month, plus a performance-based bonus
<div ><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>1.<span Times New Roman";"> </span></span></span></strong><strong><u><span Bookman Old Style", serif; font-size: 11pt;">Job Purpose</span></u></strong></p><span Bookman Old Style", serif; font-size: 11pt;">To perform pick-up and delivery of shipments with the associated documentation, in accordance with company and network standards, whilst meeting customer requirements.</span></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;"><br></span></strong></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;">2.<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal;"> </span></span></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><u><span Bookman Old Style", serif; font-size: 11pt;">Principal Accountabilities</span></u></strong></div><div><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;"> <br> </span></u></strong></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Delivery and/or pick-up of shipments from customers, according to the delivery and pick-up standards.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Capture and return complete and accurate data in accordance with the standards set.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Represent DHL in an honest, friendly, helpful manner in order to increase customer satisfaction.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Anticipate and respond positively to individual customer’s problems, needs and identify opportunities for extended use of DHL’s services.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Maintain and promote DHL’s corporate image through well-maintained uniform, vehicle etc.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Support and participate in team activities.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Safety and security: adhere to country laws and regulations, company and third party rules and standards.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Observe high standards of security, handling and control of our customer’s shipments and DHL/customers’ property.</span></li><li>Check communication equipment and perform routine checks on the condition of his/her vehicle prior to departure from station.</li></ul></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><br></span></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">3. Nature and Scope</span></u></strong></p><p><span Bookman Old Style", serif; font-size: 11pt;"></span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>a)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Context:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The jobholder reports into the Operations Dept the key responsibilities being the execution of pick-up’s & deliveries within a specific area or route and in accordance with DHL standards & Global SOP procedures.<span> </span>There is continuous contact with customers on a daily basis and the jobholder must act in a polite and professional manner.</span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>b)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Reporting Relationships:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The Courier position reports into the Operations Station Supervisor.<span> </span>The Operations Manager has the Senior Management responsibility for all operation staff.</span></p><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;"><br></span></em></strong></div><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;">c)<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal; font-style: normal;"> </span></span></em></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><span Bookman Old Style", serif; font-size: 11pt;">Contacts:</span></strong><p ><span Bookman Old Style", serif; font-size: 11pt;">External:</span><em><span Bookman Old Style", serif; font-size: 11pt;"> </span></em><span Bookman Old Style", serif; font-size: 11pt;">Customers</span></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">Internal:<span> </span>CSA’s, Dispatchers, Team leaders, Cash-controllers, Sales Department</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>d)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Problem Solving:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To find ways and alternatives in order to fulfill all pick-ups & deliveries taking under consideration the time limitations of customers whilst applying DHL standards. (TDX/WMX/CMX)</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>e)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Decision Making:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To prioritize pick-up’s & deliveries according to route demands and take initiative during the course of his work which will help decrease problems.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>f)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Planning and Organization:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To plan & organize his route in the most effective manner in order to avoid returned shipments that affect operations performance measures.</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>g)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Job Challenge:</span></strong></p> <span Bookman Old Style", serif; font-size: 11pt;">To meet the targets & DHL standards<div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">4. Knowledge, Skills and Experience</span></u></strong></p><p><span ></span></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Experience working with customers considered as an advantage</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Good command of both Greek and English language</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Planning & organizing skills</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Tolerance for stress</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Attention to detail</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Initiative</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Communication skills</span></li> </ul></div></span> </div></div><br></span></div></div>
<div ><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>1.<span Times New Roman";"> </span></span></span></strong><strong><u><span Bookman Old Style", serif; font-size: 11pt;">Job Purpose</span></u></strong></p><span Bookman Old Style", serif; font-size: 11pt;">To perform pick-up and delivery of shipments with the associated documentation, in accordance with company and network standards, whilst meeting customer requirements.</span></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;"><br></span></strong></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;">2.<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal;"> </span></span></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><u><span Bookman Old Style", serif; font-size: 11pt;">Principal Accountabilities</span></u></strong></div><div><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;"> <br> </span></u></strong></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Delivery and/or pick-up of shipments from customers, according to the delivery and pick-up standards.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Capture and return complete and accurate data in accordance with the standards set.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Represent DHL in an honest, friendly, helpful manner in order to increase customer satisfaction.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Anticipate and respond positively to individual customer’s problems, needs and identify opportunities for extended use of DHL’s services.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Maintain and promote DHL’s corporate image through well-maintained uniform, vehicle etc.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Support and participate in team activities.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Safety and security: adhere to country laws and regulations, company and third party rules and standards.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Observe high standards of security, handling and control of our customer’s shipments and DHL/customers’ property.</span></li><li>Check communication equipment and perform routine checks on the condition of his/her vehicle prior to departure from station.</li></ul></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><br></span></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">3. Nature and Scope</span></u></strong></p><p><span Bookman Old Style", serif; font-size: 11pt;"></span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>a)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Context:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The jobholder reports into the Operations Dept the key responsibilities being the execution of pick-up’s & deliveries within a specific area or route and in accordance with DHL standards & Global SOP procedures.<span> </span>There is continuous contact with customers on a daily basis and the jobholder must act in a polite and professional manner.</span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>b)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Reporting Relationships:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The Courier position reports into the Operations Station Supervisor.<span> </span>The Operations Manager has the Senior Management responsibility for all operation staff.</span></p><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;"><br></span></em></strong></div><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;">c)<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal; font-style: normal;"> </span></span></em></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><span Bookman Old Style", serif; font-size: 11pt;">Contacts:</span></strong><p ><span Bookman Old Style", serif; font-size: 11pt;">External:</span><em><span Bookman Old Style", serif; font-size: 11pt;"> </span></em><span Bookman Old Style", serif; font-size: 11pt;">Customers</span></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">Internal:<span> </span>CSA’s, Dispatchers, Team leaders, Cash-controllers, Sales Department</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>d)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Problem Solving:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To find ways and alternatives in order to fulfill all pick-ups & deliveries taking under consideration the time limitations of customers whilst applying DHL standards. (TDX/WMX/CMX)</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>e)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Decision Making:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To prioritize pick-up’s & deliveries according to route demands and take initiative during the course of his work which will help decrease problems.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>f)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Planning and Organization:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To plan & organize his route in the most effective manner in order to avoid returned shipments that affect operations performance measures.</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>g)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Job Challenge:</span></strong></p> <span Bookman Old Style", serif; font-size: 11pt;">To meet the targets & DHL standards<div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">4. Knowledge, Skills and Experience</span></u></strong></p><p><span ></span></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Experience working with customers considered as an advantage</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Good command of both Greek and English language</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Planning & organizing skills</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Tolerance for stress</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Attention to detail</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Initiative</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Communication skills</span></li> </ul></div></span> </div></div><br></span></div></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br>
</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br>
</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.<br>
</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br>
</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>
A well-established hospitality group in Beirut is looking for an experienced, commercially driven Marketing Manager to lead the marketing strategy, customer growth, and commercial performance of a diverse portfolio of restaurant and hospitality concepts.
<br>With multiple brands spanning different concepts and cuisines, this is an exciting opportunity for a hands-on marketing leader who can build strong brands while directly contributing to sales, customer acquisition, and revenue growth.
<br>
<br>Key Responsibilities:
<br> • Develop and execute the overall marketing strategy across a portfolio of hospitality and restaurant brands, ensuring each concept has a clear positioning, target audience, and differentiated identity.
<br> • Translate business objectives into commercial marketing plans that increase footfall, reservations, average spend, delivery orders, customer acquisition, retention, and overall revenue.
<br> • Develop creative and commercially effective promotions, offers, and customer acquisition initiatives based on seasonality, customer behavior, business needs, and market opportunities.
<br> • Own the annual marketing calendar, covering campaigns, seasonal activations, menu launches, outlet openings, events, special occasions, partnerships, promotions, and other revenue-driving initiatives.
<br> • Identify new opportunities to attract and retain customers, including loyalty initiatives, CRM campaigns, partnerships, corporate offers, events, experiences, and targeted customer activations.
<br> • Develop and manage digital and social media strategies, ensuring content and campaigns are aligned with each brand’s positioning and commercial objectives.
<br> • Manage relationships with creative, digital, social media, influencer, PR, photography, and other external agencies and suppliers, ensuring quality, value, and timely delivery.
<br> • Lead influencer and partnership strategies to increase brand awareness, customer engagement, and measurable traffic to outlets and digital channels.
<br> • Work closely with Operations, Sales, and Senior Management to ensure marketing initiatives are commercially viable, operationally executable, and delivered effectively.
<br> • Use sales data, customer behavior, campaign performance, digital analytics, CRM data, delivery performance, customer reviews, and market trends to identify opportunities and continuously improve marketing performance.
<br> • Establish and track key marketing KPIs, including revenue impact, customer acquisition, campaign ROI, footfall, reservations, repeat visits, delivery orders, engagement, and customer retention.
<br> • Monitor competitors, market trends, and customer preferences to identify new concepts, promotions, experiences, and revenue opportunities.
<br> • Manage the marketing budget effectively, ensuring resources are allocated to initiatives that deliver measurable commercial value.
<br> • Support new restaurant openings and brand launches, from go-to-market strategy and pre-opening campaigns to launch activations and post-launch performance tracking.
<br>
<br>What We’re Looking For:
<br> • Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.
<br> • Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.
<br> • Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.
<br> • Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.
<br> • A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.
<br> • Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.
<br> • Experience managing agencies, influencers, creative partners, and external suppliers.
<br> • Strong leadership, communication, negotiation, and project management skills.
<br> • Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.
<br> • Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.
<br> • Excellent English communication skills.
<br>
<br>What Success Looks Like:
<br>The successful candidate will be expected to go beyond brand awareness and deliver measurable business growth.
<br>Success in this role means:
<br> • More customers visiting our restaurants.
<br> • Increased reservations and delivery orders.
<br> • Stronger customer retention and repeat visits.
<br> • More effective and profitable promotions.
<br> • Stronger brand positioning across our different concepts.
<br> • Marketing campaigns that deliver measurable ROI.
<br> • New ideas that continuously create opportunities for sales and revenue growth.
<br>
<br>Why Join Us?
<br>This is an opportuni
Duties & Responsibilities
<br>
<br>-Oversee the day-to-day operations of the branch, ensuring smooth and efficient workflow.
<br>-Lead, supervise, and motivate staff, providing clear direction and maintaining a positive team environment.
<br>-Prepare staff schedules, monitor attendance and grooming, and ensure adequate shift coverage.
<br>-Ensure compliance with our restaurant’s recipes, portion sizes, food quality, service standards, hygiene, and food safety procedures.
<br>-Monitor kitchen and facility cleanliness, maintenance, security, and overall organization.
<br>-Maintain high customer service standards, handle complaints, and implement corrective actions based on customer feedback and inspection reports.
<br>-Monitor stock levels, order supplies when needed, coordinate with the Delivery Supervisor, and minimize food waste.
<br>-Review cashier records and ensure accurate, timely submission of daily and monthly reports.
<br>-Conduct staff performance appraisals and ensure achievement of operational objectives and KPIs.
<br>-Report incidents that may compromise food safety or operations and maintain the confidentiality of company information.
<br>
<br>Skills & Qualifications
<br>-Minimum 5 years of experience in the restaurant industry, preferably in a supervisory or managerial role.
<br>-Knowledge of quality management systems and food safety standards.
<br>-Strong leadership, delegation, organizational, and multitasking skills.
<br>-Excellent communication, interpersonal, teamwork, and problem-solving abilities.
<br>-Ability to work flexible hours, including evenings and weekends.
<br>-High level of professionalism, accountability, and attention to detail
Job description :
<br>-Oversee daily floor operations and ensure smooth service.
<br>-Lead, supervise, and motivate the front-of-house team.
<br>-Ensure exceptional guest experience and high service standards.
<br>-Handle guest feedback and resolve issues professionally.
<br>-Coordinate with the kitchen and management team.
<br>-Manage reservations, seating, and floor organization.
<br>-Train and support team members while monitoring performance.
<br>-Ensure hygiene, cleanliness, and company standards are maintained.
<br>
<br>Requirements:
<br>
<br>- 3+ years of experience in a similar restaurant/hospitality role.
<br>- Strong leadership and communication skills.
<br>- Customer-oriented with excellent interpersonal skills.
<br>- Ability to work under pressure in a fast-paced environment.
<br>- Flexible to work evenings, weekends, and holidays
A well-established hospitality group in Beirut is looking for an experienced, commercially driven Marketing Manager to lead the marketing strategy, customer growth, and commercial performance of a diverse portfolio of restaurant and hospitality concepts.
<br>With multiple brands spanning different concepts and cuisines, this is an exciting opportunity for a hands-on marketing leader who can build strong brands while directly contributing to sales, customer acquisition, and revenue growth.
<br>
<br>Key Responsibilities:
<br> • Develop and execute the overall marketing strategy across a portfolio of hospitality and restaurant brands, ensuring each concept has a clear positioning, target audience, and differentiated identity.
<br> • Translate business objectives into commercial marketing plans that increase footfall, reservations, average spend, delivery orders, customer acquisition, retention, and overall revenue.
<br> • Develop creative and commercially effective promotions, offers, and customer acquisition initiatives based on seasonality, customer behavior, business needs, and market opportunities.
<br> • Own the annual marketing calendar, covering campaigns, seasonal activations, menu launches, outlet openings, events, special occasions, partnerships, promotions, and other revenue-driving initiatives.
<br> • Identify new opportunities to attract and retain customers, including loyalty initiatives, CRM campaigns, partnerships, corporate offers, events, experiences, and targeted customer activations.
<br> • Develop and manage digital and social media strategies, ensuring content and campaigns are aligned with each brand’s positioning and commercial objectives.
<br> • Manage relationships with creative, digital, social media, influencer, PR, photography, and other external agencies and suppliers, ensuring quality, value, and timely delivery.
<br> • Lead influencer and partnership strategies to increase brand awareness, customer engagement, and measurable traffic to outlets and digital channels.
<br> • Work closely with Operations, Sales, and Senior Management to ensure marketing initiatives are commercially viable, operationally executable, and delivered effectively.
<br> • Use sales data, customer behavior, campaign performance, digital analytics, CRM data, delivery performance, customer reviews, and market trends to identify opportunities and continuously improve marketing performance.
<br> • Establish and track key marketing KPIs, including revenue impact, customer acquisition, campaign ROI, footfall, reservations, repeat visits, delivery orders, engagement, and customer retention.
<br> • Monitor competitors, market trends, and customer preferences to identify new concepts, promotions, experiences, and revenue opportunities.
<br> • Manage the marketing budget effectively, ensuring resources are allocated to initiatives that deliver measurable commercial value.
<br> • Support new restaurant openings and brand launches, from go-to-market strategy and pre-opening campaigns to launch activations and post-launch performance tracking.
<br>
<br>What We’re Looking For:
<br> • Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.
<br> • Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.
<br> • Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.
<br> • Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.
<br> • A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.
<br> • Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.
<br> • Experience managing agencies, influencers, creative partners, and external suppliers.
<br> • Strong leadership, communication, negotiation, and project management skills.
<br> • Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.
<br> • Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.
<br> • Excellent English communication skills.
<br>
<br>What Success Looks Like:
<br>The successful candidate will be expected to go beyond brand awareness and deliver measurable business growth.
<br>Success in this role means:
<br> • More customers visiting our restaurants.
<br> • Increased reservations and delivery orders.
<br> • Stronger customer retention and repeat visits.
<br> • More effective and profitable promotions.
<br> • Stronger brand positioning across our different concepts.
<br> • Marketing campaigns that deliver measurable ROI.
<br> • New ideas that continuously create opportunities for sales and revenue growth.
<br>
<br>Why Join Us?
<br>This is an opportuni
A well-established hospitality group in Beirut is looking for an experienced, commercially driven Marketing Manager to lead the marketing strategy, customer growth, and commercial performance of a diverse portfolio of restaurant and hospitality concepts.
<br>With multiple brands spanning different concepts and cuisines, this is an exciting opportunity for a hands-on marketing leader who can build strong brands while directly contributing to sales, customer acquisition, and revenue growth.
<br>
<br>Key Responsibilities:
<br> • Develop and execute the overall marketing strategy across a portfolio of hospitality and restaurant brands, ensuring each concept has a clear positioning, target audience, and differentiated identity.
<br> • Translate business objectives into commercial marketing plans that increase footfall, reservations, average spend, delivery orders, customer acquisition, retention, and overall revenue.
<br> • Develop creative and commercially effective promotions, offers, and customer acquisition initiatives based on seasonality, customer behavior, business needs, and market opportunities.
<br> • Own the annual marketing calendar, covering campaigns, seasonal activations, menu launches, outlet openings, events, special occasions, partnerships, promotions, and other revenue-driving initiatives.
<br> • Identify new opportunities to attract and retain customers, including loyalty initiatives, CRM campaigns, partnerships, corporate offers, events, experiences, and targeted customer activations.
<br> • Develop and manage digital and social media strategies, ensuring content and campaigns are aligned with each brand’s positioning and commercial objectives.
<br> • Manage relationships with creative, digital, social media, influencer, PR, photography, and other external agencies and suppliers, ensuring quality, value, and timely delivery.
<br> • Lead influencer and partnership strategies to increase brand awareness, customer engagement, and measurable traffic to outlets and digital channels.
<br> • Work closely with Operations, Sales, and Senior Management to ensure marketing initiatives are commercially viable, operationally executable, and delivered effectively.
<br> • Use sales data, customer behavior, campaign performance, digital analytics, CRM data, delivery performance, customer reviews, and market trends to identify opportunities and continuously improve marketing performance.
<br> • Establish and track key marketing KPIs, including revenue impact, customer acquisition, campaign ROI, footfall, reservations, repeat visits, delivery orders, engagement, and customer retention.
<br> • Monitor competitors, market trends, and customer preferences to identify new concepts, promotions, experiences, and revenue opportunities.
<br> • Manage the marketing budget effectively, ensuring resources are allocated to initiatives that deliver measurable commercial value.
<br> • Support new restaurant openings and brand launches, from go-to-market strategy and pre-opening campaigns to launch activations and post-launch performance tracking.
<br>
<br>What We’re Looking For:
<br> • Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.
<br> • Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.
<br> • Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.
<br> • Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.
<br> • A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.
<br> • Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.
<br> • Experience managing agencies, influencers, creative partners, and external suppliers.
<br> • Strong leadership, communication, negotiation, and project management skills.
<br> • Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.
<br> • Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.
<br> • Excellent English communication skills.
<br>
<br>What Success Looks Like:
<br>The successful candidate will be expected to go beyond brand awareness and deliver measurable business growth.
<br>Success in this role means:
<br> • More customers visiting our restaurants.
<br> • Increased reservations and delivery orders.
<br> • Stronger customer retention and repeat visits.
<br> • More effective and profitable promotions.
<br> • Stronger brand positioning across our different concepts.
<br> • Marketing campaigns that deliver measurable ROI.
<br> • New ideas that continuously create opportunities for sales and revenue growth.
<br>
<br>Why Join Us?
<br>This is an opportuni
We are looking for a dynamic, creative, and results-driven group marketing manager to lead and oversee marketing strategies across our entire portfolio of hotels, restaurants and hospitality businesses
Coffee Shop Branch Manager –Beirut
<br>We are hiring a Coffee Shop Branch Manager to oversee the daily operations of one of its F&B concepts in Beirut.
<br>We are looking for someone highly organized, hands-on, commercially aware, and strong with people management. This person should be comfortable managing both the customer-facing experience and the operational side of the branch.
<br>
<br>Key Responsibilities:
<br>- Oversee day-to-day branch operations and ensure smooth service across all shifts
<br>- Manage, schedule, and supervise FOH and bar teams
<br>- Maintain strong service, cleanliness, presentation, and customer experience standards
<br>- Monitor daily sales performance, cash handling, POS procedures, and operational reporting
<br>- Manage stock levels, wastage, ordering, and coordination with suppliers
<br>- Ensure recipes, portions, menu standards, and operational procedures are followed consistently
<br>- Handle customer feedback, complaints, and service recovery professionally
<br>- Monitor staff performance, attendance, training needs, and overall team discipline
<br>- Coordinate with management on promotions, activations, events, and operational requirements
<br>- Identify operational issues proactively and propose solutions
<br>- Ensure proper opening, closing, handover, and daily reporting procedures
<br>- Support the branch in achieving sales targets and improving overall performance
<br>
<br>Requirements:
<br>- Previous experience managing a café, coffee shop, restaurant, or similar F&B operation
<br>- Strong leadership and team-management skills
<br>- Excellent organizational and communication skills
<br>- Comfortable working with POS systems, inventory, cash reconciliation, and reporting
<br>Strong understanding of customer service and - - F&B operations
<br>- Ability to work under pressure and solve problems independently
<br>- Commercial mindset with attention to sales, costs, wastage, and efficiency
<br>- Based in Beirut and available for a full-time, on-site role
<br>We are looking for someone who takes ownership of the branch, understands that management goes beyond supervision, and is proactive in improving both team performance and customer experience
‼️ PrimeTalent is Hiring‼️
<br>Package around $1,500 + Commission
<br>
<br>We are hiring a Sales Account Manager for our company in Nahr El Mote area.
<br>
<br>Key Responsibilities:
<br>• Develop new clients & maintain strong relationships with existing customers
<br>• Visit restaurants, hotels, cafés, supermarkets & other F&B accounts
<br>• Present products, prepare quotations & negotiate sales agreements
<br>• Achieve monthly sales targets & follow up on orders & collections
<br>• Monitor competitors, market trends & customer needs
<br>
<br>Key Qualifications:
<br>• Bachelor degree in Business Management, Marketing or similar
<br>• Previous Chef Experience in the Kitchen is a PLUS
<br>• 7+ Years of Experience in F&B Sales
<br>• Fluency in English & French
<br>• Car is a MUST
<br>• Age 35+
<br>
<br>We are Offering:
<br>• Package around $1,500 + Commission
<br>• Gas Allowance
<br>• NSSF
<br>
<br>Interested candidates can apply via WhatsApp on 81795407 or email us at info@primetalentlb.com mentioning Sales Account Manager/ Nahr El Mote in the subject line
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