Restaurant Assistant Manager Jobs in Lebanon

For a well-established FMCG Group in Lebanon <br>Bachelor’s degree in Business Administration, Law or a related field from reputable universities. <br> <br>Minimum 3 years of experience in an Administrative or Executive Support role with large local or regional organizations as Administrative Assistant or Executive Assistant within a Legal Department. <br> <br>Experience in legal administration or supporting a legal department is a must. <br> <br>She will manage and organize legal documents, contracts, and compliance records, maintain legal files, databases, and document tracking systems, ensure timely submission and renewal of licenses, permits, and agreements, and support the legal advisor in compliance and risk management initiatives <br> <br>Furthermore, she will manage the CEO’s calendar, appointments, and travel arrangements, prepare meeting agendas, minutes, and follow-ups, assist in organizing internal and external meetings and events, and provide administrative support as needed to ensure operational efficiency <br> <br>Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. High attention to detail and discretion in handling confidential information. Hands-on. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and document management tools

Job description : <br>-Oversee daily floor operations and ensure smooth service. <br>-Lead, supervise, and motivate the front-of-house team. <br>-Ensure exceptional guest experience and high service standards. <br>-Handle guest feedback and resolve issues professionally. <br>-Coordinate with the kitchen and management team. <br>-Manage reservations, seating, and floor organization. <br>-Train and support team members while monitoring performance. <br>-Ensure hygiene, cleanliness, and company standards are maintained. <br> <br>Requirements: <br> <br>- 3+ years of experience in a similar restaurant/hospitality role. <br>- Strong leadership and communication skills. <br>- Customer-oriented with excellent interpersonal skills. <br>- Ability to work under pressure in a fast-paced environment. <br>- Flexible to work evenings, weekends, and holidays

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for developing, implementing, and maintaining visual merchandising standards across all stores to maximize sales, improve customer experience, optimize space productivity, and ensure consistent brand presentation Visual Merchandising &amp; Store Standards · Develop and maintain visual merchandising guidelines across all store formats.<br> · Ensure consistent execution of visual standards, category presentation, and brand identity.<br> · Conduct store audits to evaluate merchandising quality and customer navigation.<br> · Identify opportunities to improve product visibility, shopper engagement, and conversion rates.<br> · Monitor store appearance, displays, signage, and promotional execution.<br> Space Planning &amp; Planogram Management · Supervise creation, implementation, and maintenance of planograms.<br> · Validate category layouts based on sales performance and shopper behavior.<br> · Ensure approved planograms are accurately implemented across stores.<br> · Review shelf capacities, facings, adjacencies, and category flow.<br> · Lead category resets, store remerchandising projects, and layout optimizations.<br> Commercial &amp; Category Optimization · Collaborate with Merchandising Manager to improve category performance through effective space allocation.<br> · Optimize hot zones, impulse areas, promotional locations, and seasonal displays.<br> · Support new store openings, remodels, and layout redesign projects.<br> · Drive initiatives that improve sales per square meter and category profitability.<br> Promotional &amp; Seasonal Execution · Plan and supervise promotional campaigns, seasonal events, and supplier activations.<br> · Ensure promotional displays comply with commercial objectives and visual standards.<br> · Coordinate execution timelines with store operations and suppliers.<br> · Evaluate effectiveness of promotional displays and recommend improvements.<br> Team Supervision &amp; Coordination · Supervise store merchandising teams.<br> · Provide coaching and training on merchandising standards.<br> · Coordinate with Operations merchandising team &amp; Merchandising Manager.<br> · Monitor corrective actions and ensure timely resolution of merchandising issues.<br> Reporting &amp; Performance Management · Prepare merchandising performance reports &amp; Check List.<br> · Monitor execution KPIs and identify improvement opportunities.<br> · Present recommendations based on sales, traffic flow, and merchandising analytics.<br> · Maintain accurate merchandising documentation and implementation records.<br> · 3–5+ years’ experience in Visual Merchandising, Space Planning, or Retail Operations.<br> · Strong knowledge of retail merchandising principles and shopper behavior.<br> · Experience with Planograming software.<br> · Excel and reporting capabilities.<br></span> </div>

Job Description <div> <p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <p> <u> <strong>Why This Opportunity Matters</strong> </u> </p> <p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> </p> <p> <u> <strong>What You ll Own</strong> </u> </p> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p> </p> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <u> <strong>What Makes You Successful</strong> </u> </p> <p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p></div>

مشروع ضيافة مرموق من فئة *5 نجوم* يبحث عن مساعد رئيس طهاة ذو خبرة. <br> <br>*المتطلبات:* <br>* خبرة *5–10 سنوات أو أكثر* <br>* خبرة قوية في الضيافة الراقية أو المطاعم الفاخرة <br>* مهارات ممتازة في الطهي وإدارة عمليات المطبخ <br>* القدرة على العمل ضمن بيئة مهنية وفق أعلى معايير الجودة <br>* العمر بين *30 و45 سنة* <br>تُعطى الأفضلية للمرشحين المقيمين في برمانا والمناطق القريبة منها، علماً أن السكن غير مؤمَّن من قبل الشركة. <br>???? برمانا – لبنان

A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. <br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards. <br> <br>Requirements: <br>- Holder of a related degree <br>- Minimum 7 years of experience in a similar role <br>- Strong managerial and leadership skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

A leading F&B company in Tripoli is seeking for its plant and operations a Quality Manager. <br> <br>The Quality Manager is responsible for the implementation and maintenance of the quality management system and food safety system. <br>He/She will be leading a team of 10 employees and supervising daily activities. <br> <br>Requirements: <br>- University Degree in Food Science or related field <br>- Minimum 7 years of experience in a similar role <br>- Certified in QMS & FSMS Trainings <br>- Strong leadership skills with the ability to manage a team across a diverse and large operations

We are looking for an experienced and hands-on F&B Operations Manager to oversee and manage the full day-to-day operation of our F&B business. The ideal candidate should have strong operational experience across kitchen, front of house, staff management, delivery, inventory, and overall restaurant operations. <br> <br>The successful candidate should have a strong understanding of the F&B business from the ground up and be capable of identifying operational challenges, improving processes, managing teams, and ensuring smooth and efficient operations across all areas. <br> <br>Key Responsibilities: <br> <br>Oversee the overall day-to-day F&B operation, ensuring smooth and efficient business performance. <br>Manage and coordinate all operational areas, including kitchen, front of house, service, delivery, and support functions. <br>Supervise, manage, and develop F&B staff, ensuring proper staffing levels, performance, discipline, and productivity. <br>Ensure that all team members follow established SOPs, operational procedures, and service standards. <br>Monitor the floor operation and ensure excellent service, customer experience, and operational efficiency. <br>Work closely with the kitchen team to ensure proper food quality, consistency, preparation, hygiene, and service timing. <br>Oversee delivery operations, ensuring orders are prepared accurately, dispatched on time, and delivered efficiently. <br>Monitor inventory, purchasing, stock levels, wastage, and proper use of products and supplies. <br>Identify operational inefficiencies and implement practical solutions and improvements. <br>Monitor key operational KPIs, including sales, labor costs, food costs, wastage, productivity, service time, and customer satisfaction. <br>Ensure compliance with food safety, hygiene, health, and safety standards. <br>Coordinate between different departments to ensure seamless communication and workflow. <br>Handle operational issues and resolve problems quickly and effectively. <br>Support recruitment, onboarding, training, and performance evaluation of F&B employees. <br>Prepare operational reports and provide management with regular updates and recommendations. <br>Ensure that the F&B operation consistently meets company standards and business objectives. <br>Continuously identify opportunities to improve efficiency, profitability, service quality, and customer experience. <br> <br>Requirements: <br> <br>Proven experience in F&B operations management, preferably in restaurants, cafés, or multi-unit F&B operations. <br>Strong hands-on experience in both kitchen and front-of-house operations. <br>Previous experience managing F&B teams and daily floor operations. <br>Good understanding of delivery operations and order management. <br>Strong knowledge of inventory management, food cost, labor cost, wastage, and operational controls. <br>Excellent leadership, communication, and problem-solving skills. <br>Ability to work in a fast-paced environment and manage multiple operational priorities. <br>Strong organizational skills with a hands-on and proactive approach. <br>Ability to analyze operational performance and implement corrective actions. <br>Strong understanding of F&B standards, SOPs, hygiene, and food safety. <br>Previous experience in a supervisory or management role is required. <br> <br>The ideal candidate: <br> <br>We are looking for someone who knows F&B operations from the ground up — someone who understands what happens in the kitchen, on the floor, behind the scenes, and throughout the delivery process, and who can take ownership of the operation as a whole

<p>We are seeking a highly skilled and experienced Senior Associate, Programmatic to join our commerce team a dynamic and fast-paced team. The ideal candidate will have a deep understanding of the programmatic advertising landscape, excellent analytical skills, and a proven track record of driving successful programmatic campaigns, particularly on Amazon. More importantly, the candidate should be eager to learn and adapt to the requirements of the team and client. This role involves strategic planning, execution, and optimization of programmatic media buys to drive sales growth for commerce clients.</p><p>Campaign Management: Plan, execute, and manage programmatic campaigns across multiple DSPs, with specialization in Amazon DSP. This includes setting up campaigns, managing budgets, optimizing bids, and analyzing performance.</p><p>Audience Targeting: Develop and implement sophisticated audience targeting strategies using first-party, second-party, and third-party data to reach desired demographics and achieve campaign objectives.</p><p>Performance Optimization: Continuously monitor and analyze campaign performance, identifying areas for improvement and implementing optimizations to maximize ROI and achieve KPIs.</p><p>Platform Expertise: Maintain a deep understanding of various programmatic platforms (e.g., Amazon, DV360, The Trade Desk) and stay up to date on industry s best practices and emerging trends.</p><p>Reporting and Analysis: Generate regular reports on campaign performance, providing insights and recommendations to stakeholders. Analyze data to identify trends, opportunities, and areas for improvement.</p><p>Vendor Management: Collaborate with external vendors (Amazon), including DSPs, data providers, and suppliers, to ensure smooth campaign execution and optimal performance.</p><p>Budget Management: Manage campaign budgets effectively, ensuring efficient allocation of resources and maximizing ROI.</p><p>Strategic thinking: Build data-backed, strategic recommendations on achieving client KPIs (sales, NTB, ROAS) through DSP for business reviews, annual strategies and ad-hoc consultancy.</p><p>Collaboration: Work closely with the rest of the commerce team and upper funnel media teams to align programmatic strategies with overall commerce and business objectives.</p><p>Innovation: Explore and test new programmatic technologies, strategies, and tactics to drive innovation and improve campaign performance.</p><p>Development: Working with line manager and team leadership to help train and develop junior team members. Leading by example motivates and encourages those with less experience.</p><p><strong>Desired Candidate Profile</strong></p><p>At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Confidence in core trading platforms, particularly Amazon, DV360 and TTD is plus.</p><p>Market-leading knowledge of digital advertising and programmatic ecosystem, with 2+ years of hands-on experience in programmatic operations &amp; campaign management.</p><p>A good understanding of the programmatic ecosystem which includes programmatic tech - SSPs/ ad exchanges, DSPs, ad servers, and data providers.</p><p>In-depth knowledge of media vendors, platforms, verification partners and DSPs such as Amazon, Display and Video 360, the Trade Desk, etc.</p><p>Familiarity of running campaigns through various buying and deal types including OMP, PMP, programmatic guaranteed with the ability to differentiate each.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Front Desk &amp; Communication</p><p>- Welcome and greet visitors in a professional and friendly manner</p><p>- Answer incoming calls, screen them, and transfer to the appropriate staff</p><p>- Handle general inquiries and ensure proper follow-up when needed</p><p>- Maintain a professional and organized reception area</p><p>Administrative &amp; Office Support</p><p>- Assist employees with printing, scanning, filing, and document organization</p><p>- Prepare, print, and bind booklets, presentations, and reports</p><p>- Type and draft letters, emails, and official documents in both Arabic and English</p><p>- Maintain proper filing systems (physical and digital)</p><p>Executive Support</p><p>- Provide administrative and coordination support to the CEO and GM</p><p>- Handle confidential personal and business-related tasks with discretion</p><p>- Assist in scheduling meetings, appointments, and follow-ups</p><p>HR Support</p><p>- Support the HR Manager in administrative tasks when needed</p><p>- Assist in organizing interviews, employee documentation, and internal communications</p><p>- Maintain confidentiality of employee-related information</p><p>Office Coordination</p><p>- Manage and book meeting rooms for teams and external visitors</p><p>- Coordinate internal meetings and ensure rooms are properly set up</p><p>- Greet guests and accompany them to the designated offices</p><p>Finance &amp; Operations Support</p><p>- Manage petty cash, track expenses, and ensure proper documentation</p><p>- Handle supplier payments upon arrival and coordinate with accounting and HR when needed</p><p>- Prepare payment orders when processing bill payments and ensure proper approvals and supporting documents are attached</p><p>- Support basic procurement and office supply management in coordination with HR</p></div></section>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of restaurant, bar, banquet, and catering operations. Proven experience in financial management, budgeting, cost control, and revenue optimization. Excellent leadership, communication, interpersonal, and decision-making skills. Strong understanding of food safety standards, HACCP principles, and local health regulations. Proficiency in Microsoft Office and hotel management systems.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

Coffee Shop Branch Manager –Beirut <br>We are hiring a Coffee Shop Branch Manager to oversee the daily operations of one of its F&B concepts in Beirut. <br>We are looking for someone highly organized, hands-on, commercially aware, and strong with people management. This person should be comfortable managing both the customer-facing experience and the operational side of the branch. <br> <br>Key Responsibilities: <br>- Oversee day-to-day branch operations and ensure smooth service across all shifts <br>- Manage, schedule, and supervise FOH and bar teams <br>- Maintain strong service, cleanliness, presentation, and customer experience standards <br>- Monitor daily sales performance, cash handling, POS procedures, and operational reporting <br>- Manage stock levels, wastage, ordering, and coordination with suppliers <br>- Ensure recipes, portions, menu standards, and operational procedures are followed consistently <br>- Handle customer feedback, complaints, and service recovery professionally <br>- Monitor staff performance, attendance, training needs, and overall team discipline <br>- Coordinate with management on promotions, activations, events, and operational requirements <br>- Identify operational issues proactively and propose solutions <br>- Ensure proper opening, closing, handover, and daily reporting procedures <br>- Support the branch in achieving sales targets and improving overall performance <br> <br>Requirements: <br>- Previous experience managing a café, coffee shop, restaurant, or similar F&B operation <br>- Strong leadership and team-management skills <br>- Excellent organizational and communication skills <br>- Comfortable working with POS systems, inventory, cash reconciliation, and reporting <br>Strong understanding of customer service and - - F&B operations <br>- Ability to work under pressure and solve problems independently <br>- Commercial mindset with attention to sales, costs, wastage, and efficiency <br>- Based in Beirut and available for a full-time, on-site role <br>We are looking for someone who takes ownership of the branch, understands that management goes beyond supervision, and is proactive in improving both team performance and customer experience

‼️ PRIMETALENT IS HIRING ‼️ <br> Package around $2,200 – 2,500 <br> <br>We are hiring an Operations Manager for an F&B Venue in Dbayeh area. <br> <br>Key Responsibilities: <br>• Drive operational excellence & business improvement <br>• Monitor sales & improve operational performance <br>• Manage inventory, costs & hygiene standards <br>• Oversee daily F&B operations & service <br>• Supervise staff, scheduling & training <br> <br>Key Qualifications: <br>• Bachelor in Hospitality Management, Business Administration <br>• 3+ Years or Experience as an Operations Manager <br>• Fluency in English is a MUST <br>• Age between 27 – 45 <br> <br>We are offering: <br>• Weekend & Holiday work is a MUST <br>• Package around $2,200 – 2,500 <br>• Working Days: 6 Days / Week <br>• NSSF <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email at info@primetalentlb.com mentioning Operations Manager / Dbayeh in the subject line

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Manage the daily operations of the assigned restaurant, bar, lounge, or other food and beverage outlet.</li><li>Deliver exceptional guest service and ensure memorable dining experiences.</li><li>Lead, coach, and motivate the outlet team to achieve high performance and service excellence.</li><li>Monitor service quality, cleanliness, and presentation in line with luxury hospitality standards.</li><li>Manage staffing, scheduling, inventory, and operating costs to maximize efficiency and profitability.</li><li>Ensure compliance with food safety, hygiene, health, and safety regulations.</li><li>Collaborate with the culinary and other hotel teams to deliver seamless operations and achieve business goals.</li><li>Handle guest feedback professionally and implement continuous service improvements.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Degree in Hospitality Management, Hotel Management, or a related field.</li><li>Minimum <strong>5–8&nbsp;years</strong> of food and beverage experience, including supervisory or management experience in a hotel or upscale restaurant.</li><li>Strong leadership, communication, and organizational skills.</li><li>Excellent knowledge of restaurant operations, guest service, and food and beverage standards.</li><li>Commercial awareness with experience in cost control and team management.</li><li>Ability to work in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p>We are looking for a highly organized, proactive, and intelligent Female Executive Assistant to support the CEO in managing daily business operations. The ideal candidate is a strong communicator with excellent English, exceptional organizational skills, and the ability to handle confidential information with professionalism.</p><p>We are looking for a highly organized, proactive, and intelligent Female Executive Assistant to support the CEO in managing daily business operations. The ideal candidate is a strong communicator with excellent English, exceptional organizational skills, and the ability to handle confidential information with professionalism.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Female candidate.</li><li>Excellent command of spoken and written English (mandatory).</li><li>Strong communication and interpersonal skills.</li><li>Highly organized with exceptional attention to detail.</li><li>Smart, proactive, quick learner, and able to solve problems independently.</li><li>Excellent administrative and multitasking skills.</li><li>Strong knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.</li><li>Ability to work under pressure and prioritize multiple tasks.</li><li>Bachelor's degree in a related field is mandatory.</li><li>Previous experience as an Executive Assistant, Personal Assistant, or Administrative Assistant is preferred.</li><li>Professional and well-presented.</li><li>Trustworthy and discreet.</li><li>Positive attitude with a can-do mindset.</li><li>Strong work ethic and sense of ownership.</li><li>Excellent time management skills.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Technical Sales Executive to join our team in Beirut. The role focuses on selling AI-powered software solutions designed specifically for restaurants and hospitality businesses.</p><p>The ideal candidate should have prior experience in the restaurant or food &amp; beverage industry, along with strong B2B sales skills.</p><p>You will be responsible for introducing restaurant owners to AI tools that improve operations, increase efficiency, and grow revenue.</p><h3>Key Responsibilities</h3><ul><li>Identify and approach restaurant and hospitality clients in Lebanon</li><li>Present and demonstrate AI software solutions</li><li>Understand restaurant operations (POS, orders, kitchen workflow, delivery, etc.)</li><li>Build and manage a sales pipeline</li><li>Close deals and manage client relationships</li><li>Work with technical teams for onboarding and implementation</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years experience in B2B sales or SaaS sales</li><li>Experience in restaurants / hospitality industry (strongly preferred or required)</li><li>Strong communication and negotiation skills</li><li>Ability to understand and explain technical products simply</li><li>Familiarity with CRM systems is a plus</li><li>Based in Lebanon, preferably Beirut</li></ul><h3>Preferred Experience</h3><ul><li>Restaurant management or operations experience</li><li>POS systems, delivery platforms, or restaurant tech tools</li><li>SaaS or tech sales background</li><li>Knowledge of the local restaurant market</li></ul><p></p></section>

Female Executive Assistant to the CEO <br> <br>Location: Bouchrieh, Lebanon <br> <br>Working Hours: <br>* Monday to Friday: 8:00 AM – 5:00 PM <br>* Saturday: 8:00 AM – 12:00 PM <br> <br>About the Role <br>We are looking for a highly organized, proactive, and intelligent Female Executive Assistant to support the CEO in managing daily business operations. The ideal candidate is a strong communicator with excellent English, exceptional organizational skills, and the ability to handle confidential information with professionalism. <br> <br>Key Responsibilities <br> <br>* Manage the CEO’s calendar, appointments, and daily schedule. <br>* Coordinate meetings and prepare agendas, minutes, and follow-ups. <br>* Prepare reports, presentations, and business documents. <br>* Coordinate with internal departments <br>* Assist in administrative and operational tasks. <br>* Follow up on pending tasks and ensure deadlines are met. <br>* Handle confidential information with discretion. <br>* Support the CEO with any additional business-related responsibilities. <br> <br>Requirements <br> <br>* Female candidate. <br>* Excellent command of spoken and written English (mandatory). <br>* Strong communication and interpersonal skills. <br>* Highly organized with exceptional attention to detail. <br>* Smart, proactive, quick learner, and able to solve problems independently. <br>* Excellent administrative and multitasking skills. <br>* Strong knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. <br>* Ability to work under pressure and prioritize multiple tasks. <br>* Bachelor’s degree in a related field is mandatory. <br>* Previous experience as an Executive Assistant, Personal Assistant, or Administrative Assistant is preferred. <br> <br>What We’re Looking For <br> <br>* Professional and well-presented. <br>* Trustworthy and discreet. <br>* Positive attitude with a “can-do” mindset. <br>* Strong work ethic and sense of ownership. <br>* Excellent time management skills. <br> <br>Ready to join our team? Send your CV to hr@velvetservices.net and mention “ Hire Lebanese / Executive Assistant” in the email subject line