Restaurant Assistant Manager Jobs - Mount Lebanon Lebanon

<p>We are looking for a caretaker to work in a student dormitory, provided they meet the following requirements:</p><p>Age: 50 years and above</p><p>Married and living with family</p><p>Has experience in agricultural work, gardening, and irrigation</p><p>Capable of performing simple maintenance tasks, including basic electrical and plumbing work - Possesses responsibility, honesty, and commitment to work</p>

<p style="text-align: left;"><strong>Tasks and Responsibilities:</strong></p><ul><li><p style="text-align: left;">Prepare and serve coffee and hot and cold beverages according to specified recipes and standards.</p></li><li><p style="text-align: left;">Operate coffee machines, equipment, and tools for beverage preparation.</p></li><li><p style="text-align: left;">Receive customer orders and handle them quickly and professionally.</p></li><li><p style="text-align: left;">Provide assistance to customers and suggest suitable beverages based on their preferences.</p></li><li><p style="text-align: left;">Ensure the quality and presentation of beverages before serving them.</p></li><li><p style="text-align: left;">Maintain the cleanliness and organization of the work area and equipment continuously.</p></li><li><p style="text-align: left;">Monitor inventory and ensure the availability of necessary ingredients and supplies.</p></li><li><p style="text-align: left;">Adhere to hygiene and food and beverage safety standards.</p></li></ul>

<p>Position Information • VA No.: UNDP/LBN/VA26/135 • Position Title: National Agricultural Consultant • Duty Station: Beirut with frequent site visits to North, Bekaa, Mount Lebanon and the South. • Duration: 3 months (18 working days per month) • Vacancy Date of Issue: 13 August 2026 • Vacancy Closure Date: 21 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/180nQXdpSt2ss09980MZKPVJs8ur66Uvh/view Background Lebanon is experiencing a constantly evolving multi-layered crisis which is exacerbating long-term structural vulnerabilities and inequalities, leading to acute and increasingly visible humanitarian needs among the most vulnerable populations. Lebanon continues to face a protracted economic and financial crisis, which has been compounded by the aftershocks of conflict in late 2024, further undermining the food security of Lebanese residents and refugee populations. While hyperinflation has softened from its previous peaks, persistently high food prices remain a primary driver of food insecurity. As of September 2025, the year-on-year food inflation rate stood at 23.9%. Along with inflation, currency depreciation, income losses, damaged infrastructure, and significant cuts to humanitarian food assistance continue to negatively impact the capacity of different population groups to access food. According to the latest Integrated Phase Classification (IPC) analysis, it was projected that between July and October 2025, about 1.24 million people (including Lebanese, Syrian refugees, and Palestine refugees) would face acute food insecurity and be classified in IPC Phase 3 or above (Crisis or worse). This corresponds to 23% of the analyzed population, an increase from the 19% recorded in the October 2023 March 2024 period. This crisis has disproportionately affected the agricultural sector, exposing a systemic vulnerability: Lebanon's critical over-reliance on expensive, imported agricultural inputs, especially wheat seeds. This import dependency strains national food security, reduces farmer resilience, and hinders access to locally adapted, high-yield seed varieties. The Lebanese Agricultural Research Institute (LARI), the public institution mandated to produce certified seeds, is a critical national asset for food sovereignty. However, its national seed program has stalled due to a lack of public financing, creating a critical gap in the domestic food system. Within the framework of the Food Security Project, UNDP aims to strengthen the institutional capacity of the Lebanese Agricultural Research Institute (LARI) to enhance its operational efficiency, management systems, and service delivery. Under the overall guidance and direct supervision of the Project Manager (Food Security), the Agricultural consultant, will be primarily responsible for planning, implementing, monitoring, supervising and coordinating field level activities related to the multiplication of certified wheat. The TFA is also expected to establish strong coordination mechanisms as well as linkages between stakeholders and beneficiaries to ensure that program activities and projects are implemented successfully. Scope of work, responsibilities and description of the proposed analytical work Under the direct supervision of the Project Manager (Food Security), the national consultant will perform the following functions: • In close coordination with the designated LARI centers' directors and contractors, oversee the procurement and distribution of the specific equipment and machinery needed for the proper implementation of the seed multiplication program; • Follow-up with key stakeholders and contractors on all activities related to the rehabilitation of LARI s infrastructure including but not limited to irrigation systems, solar energy component, lab equipment provision, greenhouses rehabilitation, silosconstruction, etc...). • Monitor and coordinate with key stakeholders and partners the initiation of all activities related to the consecutive growing seasons (such as land plowing and reclamation, sowing of seeds, irrigation, regular cultural activities, etc.) in a timely manner; • Maintain close coordination with implementing partners for all activities supporting MSMEs, cooperatives, start-ups, and farmers; • Provide assistance contractor working on the value chain assessment. • Support and monitor grant and in-kind assistance to various beneficiaries; • Conduct regular field visits to assess and monitor the progress of wheat production at different LARI centers and specialized farmers level to provide technical assistance on good agricultural practices, as well as on risk mitigation and overcoming any challenges they might face during the production seasons; • Support the development and maintenance of collaborative relations with all relevant partners such as the Ministry of Agriculture (MoA) and the Food and Agriculture Organization (FAO), among others; • Submit regular reports on the progress achieved in the implementation of various activities in a timely manner; • Actively participate in all meetings, workshops, conferences related to the project; • Support M&amp;E requirements, by keeping accurate records and archives of all projects/activities, including financial records, data, photos, reports, correspondence and minutes with respective partners. Expected Outputs and Deliverables The Consultant shall submit a monthly technical progress report summarizing all activities under the TOR undertaking during the reporting period, noting that the total duration should not exceed 3 months (number of working days should not exceed 18 working days per month). Institutional arrangement •</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Standard Minimum Qualifications</strong></p><ul><li><strong>Education:</strong> University degree in Agricultural Engineering, Agri-Business or any related fields.</li><li><strong>Experience:</strong> Minimum 8 years (with a bachelor s degree) of progressive relevant experience in agriculture or any relevant related field is required</li><li><strong>Language:</strong> Fluency in English and Arabic (both oral and written).</li></ul>

<p>Develop and implement HR policies, procedures, and processes in line with company objectives and labor laws. Manage the full recruitment cycle, including job postings, CV screening, interviews, selection, and onboarding. Coordinate employee onboarding, orientation, and offboarding processes. Maintain accurate and up-to-date employee records, contracts, and HR documentation. Manage employee relations and address workplace concerns, conflicts, and disciplinary matters professionally. Monitor and support employee performance management, including appraisals, evaluations, and performance improvement plans. Coordinate monthly payroll, attendance, leave, overtime, and employee benefits with the relevant departments. Ensure compliance with labor laws, company policies, and HR regulations. Develop and maintain internal HR policies, employee handbooks, and workplace procedures. Identify employee training and development needs and coordinate relevant training programs. Prepare HR reports and provide management with relevant information and recommendations. Support workforce planning, staffing requirements, and organizational development. Promote a positive, professional, and productive workplace culture. Handle employee complaints and ensure issues are resolved fairly and confidentially. Monitor attendance, punctuality, leave, and employee disciplinary records. Assist management in developing compensation, benefits, and incentive programs. Ensure all employee information and HR matters are handled with a high level of confidentiality and professionalism.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>8+ years of proven HR experience, preferably in an HR Manager or senior HR position.</li><li>Strong knowledge of recruitment, employee relations, payroll coordination, performance management, and HR policies.</li><li>Good understanding of local labor laws and employment regulations.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Strong leadership and people-management abilities.</li><li>Excellent organizational and time-management skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office, particularly Excel and Word.</li><li>Experience with HRIS or HR management systems is an advantage.</li><li>Ability to maintain confidentiality and handle sensitive employee information.</li><li>Fluent in English, French and Arabic; additional languages are an advantage.</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li></ul>

<p>We are looking for a high-energy, self-motivated Remote Sales Representative to join us.</p><p>This isn’t your typical sales gig.</p><p>Your income is entirely dictated by your drive, strategy, and execution.</p><p>You manage your schedule, you own your pipeline, and you reap the rewards.</p><p>What You’ll Do (The Mission)</p><p>Hunt &amp; Sourced: Proactively find, prospect, and qualify new B2B leads using LinkedIn, cold email, phone, and your own creative networking strategies.</p><p>Own the Pipeline: Manage your sales funnel from first contact to the final handshake.</p><p>Pitch &amp; Consult: Conduct virtual discovery calls and high-impact demos to uncover client pain points and present our tailored solutions.</p><p>Close the Deal: Negotiate terms, seal the contract, and smoothly hand over the account to our fulfillment team.</p><p>Be the Face: Act as a polished, professional brand ambassador to C-level executives and decision-makers.</p><p>Why Partner With Us?</p><p>Ultimate Flexibility: Work from a beach, a coffee shop, or your home office. Your hours are 100% yours to decide.</p><p>High-Ticket Payouts: Our 20% commission structure ensures that when you win big, you win very big.</p><p>No Bureaucracy: We trust your expertise. We provide the platform, and you drive the results.</p><p>Ready to Build Your Own Paycheck?</p><p>If you are ready to take full control of your income and schedule, we want to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>You’re an Autonomous Achiever: You don t need a manager breathing down your neck to get things done. You love the freedom of remote work and possess the discipline to match it.</p><p>You’re a Master Communicator: You can command a Zoom or Google Meet room and articulate value flawlessly, both in writing and verbally.</p><p>You’re Tech-Savvy: You know your way around standard sales tech stacks (CRMs, LinkedIn Sales Navigator, Zoom, Slack).</p><p>You Have Thick Skin: Rejection doesn’t faze you. You view a "no" simply as data and a stepping stone to the next big "yes."</p>

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<p>We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all housekeeping operations across 5-star projects and luxury properties.</li><li>Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization.</li><li>Supervise housekeeping teams, supervisors, attendants, and support staff.</li><li>Plan staff schedules, assignments, and daily housekeeping operations.</li><li>Inspect guest rooms, suites, public areas, back-of-house areas, and service areas.</li><li>Ensure all areas consistently meet luxury hospitality standards.</li><li>Develop and implement housekeeping procedures, checklists, and quality-control standards.</li><li>Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment.</li><li>Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments.</li><li>Manage external housekeeping and specialized service providers when required.</li><li>Monitor inventory and control housekeeping costs and consumption.</li><li>Train, coach, and evaluate housekeeping staff to maintain high service standards.</li><li>Handle VIP requirements and ensure personalized service for high-profile guests and residents.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards.</li><li>Conduct regular inspections and take immediate corrective action when required.</li><li>Prepare operational reports and provide recommendations to senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects.</li><li>Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position.</li><li>Strong knowledge of luxury housekeeping standards and quality-control procedures.</li><li>Proven experience managing large housekeeping teams and multiple operations.</li><li>Excellent leadership, organization, and staff-management skills.</li><li>Strong attention to detail and a passion for maintaining exceptional standards.</li><li>Experience handling VIP guests, executives, and high-profile residences is a strong advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Professional appearance, discretion, reliability, and a high level of integrity are essential.</li><li>Hospitality or housekeeping-related certification is an advantage.</li></ul><p>Interested candidates are invited to send their CV</p>

<p>About the role</p><p>You are responsible for the overall strategy and compliance, through the management of logistics, human resources and finance departments in the MdM Lebanon mission.</p><p><br></p><p>You ensure support services are fully compliant with MdM policies, donor requirements, national authorities’ regulations, and applicable legislation.</p><p><br></p><p>Who you’ll work with</p><p>Under the line management of the General coordinator, and the technical management of the Desk manager, you work in close collaboration with the other departments: Program, Medical/MHPSS, Grants, Security-Safety-Access, MEAL.</p><p><br></p><p>What you’ll do</p><p>Support services leadership &amp; strategic planning</p><p><br></p><p>Provide strategic leadership and guidance to the General Coordinator and Country Management Team on all support-related matters</p><p>Contribute to country strategy development, annual planning and financial planning processes</p><p>Lead support services planning and ensure alignment between operational and programme priorities</p><p>Anticipate operational challenges and oversee contingency planning to ensure humanitarian response continuity</p><p>Development &amp; reporting</p><p><br></p><p>Ensure support functions contribute effectively to proposal development, reporting and donor-related processes</p><p>Coordinate the timely provision of analyses and support inputs required for programme development and decision-making</p><p>Support services management &amp; quality</p><p><br></p><p>Oversee the quality, compliance and performance of all support functions in accordance with organizational policies, donor requirements and local regulations</p><p>Ensure sound resource management, accountability and legal compliance across the mission</p><p>Monitor support systems, identify risks and corrective actions, and strengthen tools and procedures to support informed decision-making</p><p>Promote effective integration and collaboration between Finance, HR, Logistics and programme teams</p><p>Risk management, compliance &amp; internal control</p><p><br></p><p>Strengthen internal control systems and ensure appropriate management of mission resources</p><p>Identify and mitigate financial, operational, compliance, safeguarding, fraud and corruption risks</p><p>Lead or coordinate audits, investigations and follow up on recommendations in collaboration with relevant stakeholders</p><p>Promote adherence to anti-fraud, anti-corruption and safeguarding policies across the mission</p><p>Team management &amp; capacity building</p><p><br></p><p>Recruit, manage and develop the support services team through coaching, performance management and capacity-building initiatives</p><p>Foster effective coordination, communication and information sharing across teams</p><p>Identify learning and development needs and ensure access to appropriate technical support and resources</p><p>Coordination &amp; representation</p><p><br></p><p>Ensure strong coordination between support, programme, field and headquarters teams</p><p>Facilitate effective information sharing and contribute to organizational reporting</p><p>Represent the organization with authorities, partners and donors, alongside the General Coordinator, when required.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT-related hardware/software</p><p>Setting up and configuring new core servers</p><p>Installing authorized software to core servers</p><p>Ensuring patches and upgrades are applied to core servers</p><p>Exchange server mailbox maintenance including archiving mailboxes</p><p>Reporting faults and maintaining logs on servers, desktops and laptops</p><p>Undertake small to medium-sized IT projects as instructed by the IT Manager</p><p>Meeting with the management team to assess and define the system requirements.</p><p>Analyzing network data and infrastructure to determine inefficiencies and problems.</p><p>Developing and designing network architecture and computer systems infrastructure.</p><p>Overseeing the development, installation, configuration, and administration of computer systems.</p><p>Managing project timelines, budgets, and documentation.</p><p>Monitoring computer systems and networks for viruses, malfunctions, and errors.</p><p>Troubleshooting technical issues and developing effective solutions.</p><p>Preparing network analytics, data reports, and operational manuals.</p><p>Training the engineering team on new systems, protocols, and best practices.</p><p>Keeping abreast of the latest advancements in technology, protocols, and best practices.</p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul>

<p> <strong>JOB SUMMARY</strong> </p> <p>Coordinate and handle various activities at the Human Resources Department related to the Talent Management function including Talent Acquisition, Learning and Development, Performance Management, Workforce Planning as well as Department initiatives.<br> Support the mission and vision of the American University of Beirut Medical Center and that of the Department.</p> <p> </p> <p> <strong>ESSENTIAL FUNCTIONS / TASK GROUPS</strong> </p> <ul> <li>Handle the recruitment and selection process of clinical and non-clinical positions at the Medical Center by conducting competency based interviews.</li> <li>Conduct assessments of training needs as well as coordinate and deliver courses using a defined schedule, adhering to the training calendar and in line with the institution's guidelines.</li> <li>Prepare and follow up on the development plans for all employees based on the performance appraisal analysis.</li> <li>Maintain updated performance plans for all employees as well as activate Probationary, Yearly and Annual Performance Appraisals and handle the follow up and analysis.</li> <li>Compile new job descriptions in line with the Department Head and ensure job descriptions are always up to date.</li> <li>Conduct workload analyses on requested positions and/or departments and submit appropriate recommendations.</li> <li>Assign a buddy to all new non-nursing employees as well as ensure that all elements of the onboarding process are met.</li> <li>Analyze the onboarding surveys filled by the employees and conduct meetings when necessary.</li> <li>Build and maintain strong and effective relationship with all other related units to achieve the Department's goals/ objectives.</li> <li>Perform other related duties as assigned by direct supervisor.</li> </ul> <p> </p> <p> <strong>COMPETENCIES</strong> </p> <p>Client Focus - Professionalism - Initiative - Communication Skills - Team Skills - Planning &amp; Organizing - Problem Solving - Developping Others</p> <p> </p> <p> <strong>KNOWLEDGE / KNOW-HOW</strong> </p> <p> <strong>Knowledge</strong> <br> Knowledge of human behavior and performance, individual differences in ability, personality, and interests, learning and motivation.<br> General knowledge of a variety of human resources activities, employment and labor laws, regulations, and requirements.<br> Knowledge of human resources programs, principles and practices.</p> <p> <strong>Education:</strong> <br> Minimum Education: Bachelor s Degree in Business Administration, Human Resources or related field. HR Certification is a plus.</p> <p> <strong>Experience:</strong> <br> Minimum Experience: 2 - 3 years of experience as Junior Talent Management Specialist at AUBMC or 3 - 5 years of experience in Human Resources field.</p> <p> <strong>Languages:</strong> <br> Minimum Languages: Arabic and English (IET &gt;/=500)</p> <p> <strong>Computer Skills:</strong> <br> Good familiarity with commonly used word processing, spreadsheet, PowerPoint, and database software packages.<br> Familiarity with Talent Acquisition and Management solutions.</p> <p> </p> <p> <strong>REPORTING CHANNEL / SUPERVISORY CHANNEL</strong> </p> <p> <strong>Reporting Channel:</strong> <br> Reporting to: 1st Level: Talent Acquisition and Development Manager<br> Reporting to: 2nd Level: Human Resources Director - Medical Center</p> <p> <strong>Supervisory Channel:</strong> <br> None</p> <p> </p> <p> <strong>JOB CHARACTERISTICS</strong> </p> <p> <strong>Physical Effort: </strong>Occasional Physical Effort</p> <p> <strong>Work Schedule: </strong>Regular weekdays</p> <p> <strong>Working Conditions: </strong>Normal</p>

<p>We are looking for a Sales Manager to manage and grow a business unit, with responsibility for sales, operations, team leadership, client management, and financial performance. The successful candidate will be responsible for generating sales, increasing revenue, maintaining strong client relationships, managing and developing the team, and ensuring the profitability and smooth operation of the business unit.</p><p>Job Responsibilities</p><ul><li>Drive sales and achieve monthly and annual sales targets.</li><li>Handle sales opportunities from initial enquiry through to conversion, including phone calls, follow-ups, presentations, and in-person meetings.</li><li>Follow up on leads and opportunities and maintain accurate and up-to-date CRM records.</li><li>Increase revenue, client retention, and overall profitability.</li><li>Manage the day-to-day operation of the business unit and ensure consistently high service standards.</li><li>Lead, motivate, train, and develop the team and manage performance against agreed KPIs.</li><li>Recruit and maintain a strong, balanced, and customer-focused team.</li><li>Build strong relationships with clients, understand their needs, and ensure a high level of customer satisfaction.</li><li>Handle client concerns, renewals, and terminations, with a focus on retaining and growing existing business.</li><li>Monitor and manage the business unitu2019s P&amp;L, revenue, costs, collections, and profitability.</li><li>Follow up on outstanding client payments and ensure accurate billing and account records.</li><li>Ensure contracts, CRM records, and other administrative records are accurate and up to date.</li><li>Coordinate with Head Office, IT, suppliers, building management, and other relevant parties to ensure smooth operations.</li><li>Monitor the local business and commercial market, including competitors and market developments.</li><li>Attend networking and business events to build relationships and generate new business opportunities.</li><li>Ensure all company systems, procedures, policies, and service standards are followed.</li><li>Report regularly to senior management on sales, financial performance, operations, team performance, and business development.</li><li>Take full ownership of the performance and profitability of the assigned business unit.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Business, Management, Marketing, or a related field is preferred. 5+ years of relevant experience in sales, business development, operations, branch management, hospitality, commercial real estate, or a similar customer-focused environment. Proven experience in managing sales targets, customer relationships, and a sales-driven team. Strong commercial and business management skills, with an understanding of P&amp;L, revenue, costs, profitability, and performance KPIs. Experience managing or leading a team, including recruitment, training, motivation, and performance management. Strong customer service and relationship-building skills. Excellent sales, negotiation, presentation, and communication skills. Fluent in English, both written and spoken. Strong organisational and time-management skills, with the ability to manage multiple priorities. Proactive, confident, positive, and results-oriented personality with a strong commercial mindset. Strong problem-solving and decision-making abilities. Professional presentation and excellent interpersonal skills. Proficiency in CRM systems and standard business software. Ability to work in a fast-paced, target-driven environment and take full responsibility for business performance.</p>

<p><br></p><p>About the Role</p><p>We're looking for a Website &amp; E-commerce Growth Manager someone who owns the website end-to-end (from data entry to conversion strategy), creates AI-powered lookbooks, manages social media alongside our designer, and can convert DM conversations into real sales. This is a hybrid role for someone who's part website operator, part visual creator, part sales-driven communicator.</p><p>If you understand what makes an online store convert, love experimenting with AI tools, and know how to turn a DM conversation into a sale this is for you.</p><p>What You'll Do</p><p>Website &amp; Store Management</p><ul><li>Manage all product data entry: new arrivals, pricing, stock levels, sales/promotions</li><li>Keep product listings accurate, complete, and up to date at all times</li><li>Continuously look for ways to improve site conversion landing pages, product pages, checkout flow</li><li>Understand and help optimize the customer funnel from ad click to completed purchase</li></ul><p>Lookbook Creation</p><ul><li>Take professional photos of styled outfits on mannequins</li><li>Use AI tools to render outfits onto AI models, producing close-up and multi-angle shots</li><li>Build a consistent, high-quality lookbook library for the website and social media</li></ul><p>DM Sales &amp; Communication</p><ul><li>Reply to Instagram/website DMs promptly and knowledgeably</li><li>Memorize the product catalog styles, prices, materials, sizing details</li><li>Guide conversations toward a sale using strong, persuasive (but natural) communication not just answering questions, but converting interest into purchases</li></ul><p>Social Media</p><ul><li>Work closely with the Visual Content Designer to plan and schedule social content</li><li>Contribute to social media strategy and content calendar</li><li>Help ensure consistency between website, lookbooks, and social presence</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience with website/e-commerce platforms (Shopify or similar) data entry, product management, basic site edits</li><li>Understanding of what drives on-site conversion (landing pages, funnels, UX basics)</li><li>Experience with or strong interest in AI image/model generation tools</li><li>Comfortable with a camera can shoot clean, professional product photos</li><li>Excellent written communication skills persuasive, warm, and quick in DMs</li><li>Highly organized able to manage recurring tasks (stock/price updates) without things slipping</li><li>Creative and curious personality proactive with ideas, not just reactive to tasks</li><li>Willing and excited to learn new tools, especially in AI and e-commerce</li><li>Nice to Have: Experience in the fashion or retail e-commerce industry</li><li>Nice to Have: Basic understanding of paid ads/landing page structure (to align with marketing campaigns)</li><li>Nice to Have: Familiarity with social scheduling tools (Meta Business Suite, Hootsuite, etc.)</li></ul><p>What Success Looks Like</p><ul><li>Website is always accurate no wrong prices, no out-of-stock items shown as available</li><li>A growing, consistent lookbook library that supports both the website and social content</li><li>DM response time is fast, and DM conversations convert into real sales</li><li>Measurable improvement in website conversion rate over time</li></ul>

<p><h4>Job overview</h4> <p>This position is responsible for conducting objective, fair, thorough, unbiased, and timely investigations of healthcare fraud and abuse committed against Allianz group or its payers by members, providers, or other entities whilst monitoring best of relationships with all parties.</p> <p>The position requires ingenuity and creativity to obtain case information not readily available, along with the ability to work independently with minimum supervision. Good organizational skills are needed to manage a high volume of assigned cases as well as the regular exercise of independent judgment and initiative to investigate allegations.</p> <p>The investigator must have the analytical ability necessary to review, interpret, and evaluate relevant information essential in resolving sensitive and complex investigations.</p> <h4>What you will do</h4> <ul> <li>Data mining and data analysis for providers under investigations</li> <li>Participate in onsite audits, in-house claims audit, offsite audits with data trending and mystery shopping campaigns</li> <li>Review files, gather information, collect evidence to detect fraud and abuse on claims</li> <li>Drive savings and cost containment strategies</li> <li>Assess the scope and determine the methodology needed to carry out an efficient investigation</li> <li>Document all evidence obtained in the investigation in order to substantiate meritorious claims, to deny unjustified claims, to recover inappropriate payments, or to recommend action against responsible parties</li> <li>Support the medical provider performance manager with all administration and support tasks to drive provider performance monitoring</li> <li>Support and drive the savings target strategy as set by the global head of MPM</li> <li>Collaborate and communicate internally with associated departments, i.e., legal, finance, claims operations, as well as external clients and providers</li> <li>Consult with legal and regulatory authorities for cases that may involve legal action</li> <li>Manage and ensure generation of periodic dashboards</li> <li>Participate in specialized projects and assignments related to procurement, as required</li> <li>Maintain provider relationships in coordination with MPM team</li> <li>Use judgment, diplomacy, and confidentiality with respect to the complete procurement process, ensuring integrity</li> <li>Preserve the reputation of company, beneficiaries, payers, and all other parties involved</li> <li>AI readiness - work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use</li> </ul> <h4>What you will need</h4> <ul> <li>Expertise in general industry trends</li> <li>A thorough knowledge of the various types of insurance fraud and the strategies and techniques used in their investigation and of federal and state regulations</li> <li>Strong interpersonal and relationship skills</li> <li>Excellent written and verbal communication skills used for interviewing and corresponding with claimants, attorneys, doctors, law enforcement, etc.</li> <li>A high degree of integrity, dependability, accountability, and confidentiality is required for handling information that is considered personal and confidential</li> <li>Ability to analyze data and interpret results</li> <li>Ability to adapt, meet the changing demands of work environment, any delays or other unexpected demands</li> <li>Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of organization</li> <li>Ability to collaborate and work with internal and external colleagues to successfully complete the defined tasks and provide superior customer service</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.</p></p><p></p>

<p><br></p> <p>Role Overview</p> <p>We are looking for a NetSuite Developer to join our Financial Systems team. Reporting to the Financial Systems Manager, this role will be responsible for the design, development, customization, maintenance, testing, and enhancement of solutions within NetSuite. The position will work primarily on a project basis, supporting a continuous pipeline of targeted NetSuite initiatives. The NetSuite Developer will contribute throughout the technical lifecycle, from solution design and development through testing, deployment, documentation, and post-deployment support. The successful candidate will work closely with the Corporate Financial Team and must have a strong understanding of NetSuite core functionality and financial processes, particularly Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R).</p> <p>Examples of projects may include:</p> <ul> <li>Designing and building NetSuite scripts, workflows, forms, fields, custom records, and other functionality.</li> <li>Reviewing, refactoring, and optimizing existing scripts and workflows for performance, governance, maintainability, controls, and evolving business requirements.</li> <li>Automating manual activities and improving existing NetSuite processes.</li> <li>Configuring forms, fields, roles, permissions, and other NetSuite components to support business, security, and control requirements.</li> <li>Developing performant Saved Searches and SuiteQL queries to support operational requirements, reporting, and controls.</li> <li>Designing and supporting integrations and resolving root causes related to scripts, workflows, forms, integrations, and other NetSuite customizations.</li> </ul> <p>What your day will look like</p> <ul> <li>Develop, maintain, and enhance production-ready NetSuite customizations using SuiteScript 2.1 and JavaScript.</li> <li>Independently manage multiple NetSuite projects based on defined business priorities and agreed requirements.</li> <li>Translate business, process, and control requirements into technical designs and maintainable NetSuite solutions.</li> <li>Develop Client Scripts, User Event Scripts, Suitelets, Scheduled Scripts, Map/Reduce Scripts, RESTlets, and Workflow Action Scripts.</li> <li>Develop and optimize Saved Searches and SuiteQL queries, with attention to performance and NetSuite governance limits.</li> <li>Troubleshoot script, workflow, integration, and performance issues using execution logs, debugging tools, and reproducible root-cause analysis.</li> <li>Perform unit and regression testing, support code reviews, and deploy changes from sandbox to production under documented change controls.</li> <li>Maintain technical designs, deployment notes, and support documentation for NetSuite customizations.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Two to four years of hands-on experience in NetSuite development, NetSuite technical consulting, or a similar role.</li><li>Strong understanding of NetSuite core functionality and P2P, O2C, and R2R processes.</li><li>Demonstrated experience with JavaScript, SuiteScript 2.x, SuiteFlow workflows, Saved Searches, custom records, custom fields, and the primary NetSuite script types.</li><li>Experience with SuiteQL, NetSuite debugging, execution logs, script governance, performance optimization, and script deployments.</li><li>Experience developing or supporting NetSuite integrations using RESTlets, web services, external APIs, and secure authentication methods.</li><li>Experience with structured testing, sandbox-to-production deployments, technical documentation, and change management practices.</li><li>Strong problem-solving, organizational, and communication skills; attention to detail; ability to manage multiple assigned projects; and fluency in written and spoken English.</li><li>Experience with SuiteCloud Development Framework (SDF) and source control tools such as Git is preferred.</li><li>Experience with NetSuite OneWorld or multi-subsidiary environments is preferred.</li><li>NetSuite SuiteFoundation, Administrator, or SuiteCloud Developer certification is considered an asset.</li></ul><p>We are looking for an experienced NetSuite Developer who can work independently across the development lifecycle while collaborating closely with financial and technical stakeholders. The role requires strong NetSuite development skills, practical functional knowledge, sound technical judgment, and a disciplined approach to solution design, testing, deployment, documentation, and continuous improvement. The successful candidate should be comfortable building new functionality and enhancing existing solutions, including scripts, workflows, forms, configurations, integrations, controls, and automation supporting Valsoft's Corporate environment. An interest in AI and emerging technologies is also valued as these tools continue to evolve within software development and financial systems.</p>

<p>Scope of Work</p><p><br></p><p>The consultant/institute should ensure that training content and facilitation methods are gender-sensitive and inclusive, addressing the different experiences, needs, and perspectives of diverse groups (e.g., women, men, youth, persons with disabilities, and other marginalised groups).</p><p><br></p><p>Material Development</p><p><br></p><p>Develop and submit a training session plan in line with this ToR and feedback gathered during the inception meeting.</p><p>Training Session(s)</p><p><br></p><p>Develop and deliver a 2-day joint training session for relevant partner staff and focal points. The trainer is expected to propose and include appropriate evaluation tools to measure transferred knowledge pre- and post-training. Training material will be reviewed and signed off by Trócaire prior to the workshop.</p><p>The training should include the following:</p><p>Day 1: Introduction to Human Rights and HRBA</p><p>Outline of human rights key concepts and standards</p><p>What is a Human Rights-Based Approach in programming and why is it important</p><p>Overview of a Human Rights-Based Approach in programming – illustrated using a range of examples relevant to partners’ RDPP project activities</p><p>Conducting a problem analysis from an HRBA perspective</p><p>Identifying duty bearers and rights holders (roles, responsibilities, and power relations), illustrated with examples relevant to the partners' own operating environment, e.g. national and local duty bearers such as the Internal Security Forces (ISF), Ministry of Social Affairs (MoSA), and Ministry of Interior and Municipalities (MoIM), and relevant international actors such as UN bodies, where applicable</p><p>Day 2: Applying HRBA in Practice</p><p>Integrating HRBA into programme design and planning</p><p>Applying HRBA principles in programme implementation, for example, meaningful community participation and engagement, non-discrimination and equality, empowerment of rights holders, and accountability via processes such as Feedback and Complaint Handling Mechanisms (FCHM)</p><p>HRBA in MEAL, covering both programme processes and outcomes</p><p>Partner application and action planning: each partner identifies one current or planned piece of work (e.g. an advocacy engagement, a service design element, or a project tool) and develops a short, specific action note applying an HRBA lens to it, to feed into the partner-specific section of the final report</p><p>Reporting and Documentation</p><p><br></p><p>Prepare and submit a final report detailing the activities conducted, key findings, recommendations, and outcomes of the consultancy.</p><p>Deliverables</p><p><br></p><p>Training curriculum in line with partner priority needs, inclusive of proposed modalities, exercises, agenda, and evaluation tools (including pre- and post-test and satisfaction evaluation).</p><p>Short participant handouts/reference materials summarising key HRBA concepts and tools, for participants to refer to after the training.</p><p>Final consultancy reports (overall and tailored per partner), including activities, findings, recommendations, outcomes, and each partner's HRBA action note.</p><p>Timeline</p><p><br></p><p>The consultancy will span the following phases:</p><p><br></p><p>Inception Meeting</p><p>Material Development</p><p>Joint Training Session: 2 days</p><p>Training Report</p><p>Time should be factored in for Trócaire to review and comment on the report and other outputs, and for the consultant to make revisions based on Trócaire's feedback (approximately 2 days). The submitted final products will require final review and approval by the Partnership Program Manager for the consultancy to be brought to conclusion.</p><p><br></p><p><b>Qualifications and Experience</b></p><p><br></p><p>University degree in human rights, law, social sciences, development studies, international relations, or a related field.</p><p>Proven experience applying the Human Rights-Based Approach in development programming.</p><p>Proven experience designing and delivering participatory HRBA trainings for NGOs, civil society organisations, or development actors.</p><p>Experience integrating HRBA within protection or GBV programming is an asset.</p><p>Excellent communication and facilitation skills.</p><p>Arabic language is a must; training materials should be available in Arabic.</p><p>Ability to work collaboratively with diverse partners.</p><p>Strong analytical and report-writing skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>Position Description</p><p>ICU is seeking a Project Manager to join its mission in Lebanon, with responsibility for managing and coordinating ICU initiatives in the country.</p><p><br></p><p>1. Required skills and qualifications</p><p>Minimum qualification: Bachelor's or Master's degree. A Master's degree in Social Sciences, Development Cooperation, International Relations, or another relevant field, obtained at least three years ago, will be considered an advantage.</p><p>Language skills: Excellent knowledge of Italian and English (minimum B2 level); basic knowledge of Arabic would be an advantage.</p><p>Relevant professional experience: At least 3 years of experience in socioeconomic inclusion programs in humanitarian or transitional settings, preferably in the Middle East. Experience in vocational training, microenterprise development, and women and youth empowerment projects will be an advantage.</p><p>Experience in international cooperation: at least 5 years of experience in development cooperation and/or humanitarian cooperation.</p><p>Technical, financial, and donor management: proven experience in the technical and financial management, monitoring, and reporting of international cooperation projects. Previous experience managing AICS-funded projects is required, particularly within the AICS Emergency programs, as well as knowledge of AICS project management and reporting procedures. Experience with other international donors (e.g., EU, UN, etc.) and knowledge of their procurement procedures and requirements (PRAG, etc.) will be an advantage.</p><p>Team coordination and field missions: Previous experience in team coordination and field missions will be an advantage.</p><p>Resource Planning and Management: Proven ability to effectively plan and manage human and financial resources, with a strong focus on achieving objectives within established timelines.</p><p>Field Implementation: Proven ability to directly implement and supervise field activities.</p><p>Adaptability and Problem Solving: Excellent adaptability and proven problem-solving skills, including the ability to work effectively in complex and rapidly changing environments.</p><p>Interpersonal and Networking Skills: Excellent interpersonal and communication skills, strong networking and relationship building skills, and the ability to effectively engage and coordinate diverse partners and stakeholders at the local and international levels, including donors.</p><p>Driving License: A valid driving license is required, given the frequent travel and field missions involved in the area of ​​intervention.</p><p>2. Main tasks and responsibilities</p><p>Management and coordination of project activities: Management and coordination of activities carried out by ICU, ensuring the achievement of project objectives within the established timelines and in compliance with the funding parameters received. Responsibility for overall quality and project management.</p><p>Direct management and coordination of project activities: Direct management and coordination of ICU project activities with local partners and stakeholders.</p><p>Project proposal review: analysis of the project proposal terms to define implementation timelines, financial constraints, procedures required to achieve objectives, personnel needs, and the allocation of available resources throughout the various project phases.</p><p>Project staff management and supervision: Management, supervision, and monitoring of the work of local project staff. Organizing staff meetings to explain the project's characteristics, assign tasks and responsibilities, and define the work plan.</p><p>Reporting: preparation of intermediate and final project reports.</p><p>Budget management and financial accountability: Timely management of the project budget and accountability for its transparency; preparation of the monthly budget, identification of the financial commitments required for project implementation, collection of necessary quotes in accordance with applicable procurement procedures, and execution and authorization of project-related equipment and supply purchases.</p><p>Project Bank Accounts: Management and accountability for local project-related bank accounts.</p><p>Project management documentation: preparation of project management documentation and its regular submission to the NGO headquarters, including the operational plan and its updates, quarterly planning of local fund transfers, monthly updates on the progress of activities in the country of intervention and on related expenditure, interim and final reports and related financial statements, in compliance with AICS provisions.</p><p>Stakeholder Coordination: Coordination with relevant stakeholders (partners, beneficiaries, ministries, relevant international organizations, etc.) and with the relevant sectoral working groups.</p><p>Monitoring: Continuous monitoring of activities against established timelines and budget constraints.</p><p>Dissemination materials: preparation of dissemination materials.</p><p>Other activities: within the scope of one's professional responsibilities and the conditions established by the contract, availability to carry out additional activities necessary for the successful implementation of the cooperation project.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><b>Objective</b></p><p><br></p><p>The primary objective of this consultancy is to provide capacity strengthening in Sphere Standards to partner staff, including programme, technical, MEAL, and management staff, through a participatory and context-appropriate workshop. The objective is to equip participants with practical skills in applying the Core Humanitarian Standard, Protection Principles, and Core Standards in the planning, implementation, and monitoring of humanitarian interventions relevant to their protection and advocacy work.</p><p><br></p><p>Scope of Work</p><p><br></p><p>Trócaire is seeking to contract an accredited Sphere training institute to deliver this training. Where no accredited institute is available or responsive in the Lebanese market, a certified individual Sphere trainer with proven regional experience and Sphere accreditation may be considered.</p><p><br></p><p>The consultant/institute should ensure that training facilitation methods are inclusive and account for the diverse needs of participants and of the populations affected by humanitarian response.</p><p><br></p><p>Material Development</p><p><br></p><p>Develop and submit a training session plan in line with this ToR and feedback gathered during the inception meeting.</p><p>Training Design</p><p><br></p><p>Design and deliver a 3-day joint training session for relevant partner staff and focal points. The training should be contextually relevant for Lebanon partners and interactive.</p><p>Propose a detailed training plan and methodology, including case studies and participatory methods, demonstrating how each session will engage participants, build practical skills, and relate to their real-world humanitarian interventions. Given the 3-day format, a full simulation exercise is not expected; practical examples and short applied exercises are sufficient.</p><p>Include appropriate evaluation tools to measure transferred knowledge pre- and post-training. Training material will be reviewed and signed off by Trócaire prior to the workshop.</p><p>Content Framework</p><p><br></p><p>Given the 3-day format, this training prioritises the Core Humanitarian Standard, Protection Principles, and the Core Standards over the Sphere Handbook's four technical chapters (WASH, Food Security and Nutrition, Shelter and Settlement, and Health), which fall outside this consortium's core programming areas and are not covered. The training should include the following:</p><p>Day 1: Humanitarian Principles and Accountability</p><p><br></p><p>Introduction to the humanitarian principles and the Humanitarian Charter</p><p>Overview of the Sphere Protection Principles, scoped to their application in humanitarian response and service delivery (do-no-harm, safety, dignity, and access)</p><p>Core Humanitarian Standard (CHS), including commitments and accountability to affected populations</p><p>Day 2: The Core Standards in Practice</p><p><br></p><p>Overview of the Sphere Handbook's structure and the Core Standards (the universal process standards on participation, coordination, targeting, and needs assessment/context analysis)</p><p>Applying the Core Standards in needs assessment, project design, and monitoring</p><p>Practical examples and short applied exercises linking the Core Standards to protection and advocacy programming</p><p>Day 3: Applying Learnings and Moving Forward</p><p><br></p><p>Practical challenges and opportunities in applying Sphere and CHS in current programmes; experience sharing across organisations</p><p>Integrating quality and accountability into routine activities</p><p>Partner application and action planning: each partner leaves with a short, specific action note for embedding CHS/Sphere standards into one current programme or process, to feed into the partner-specific section of the final report</p><p>Reporting and Documentation</p><p><br></p><p>Prepare and submit a final report detailing the activities conducted, key findings, recommendations, and outcomes of the consultancy, including learning points and questions raised by participants.</p><p>Deliverables</p><p><br></p><p>Training curriculum in line with partner priority needs, inclusive of proposed modalities, exercises, agenda, and evaluation tools.</p><p>Post-training consultancy report, including an overall summary and partner-specific analysis, covering activities, findings, outcomes, recommendations, and each partner's action note.</p><p>Timeline</p><p><br></p><p>The consultancy will span the following phases:</p><p><br></p><p>Inception Meeting</p><p>Material Development</p><p>Joint Training Session: 3 days</p><p>Training Report</p><p>Time should be factored in for Trócaire to review and comment on the report and other outputs, and for the consultant to make revisions based on Trócaire's feedback (approximately 2 days). The submitted final products will require final review and approval by the Partnership Program Manager for the consultancy to be brought to conclusion.</p><p><br></p><p><b>Qualifications and Experience</b></p><p><br></p><p>Certified or recognized Sphere trainer.</p><p>At least 5 years' experience in humanitarian response in the Lebanon context.</p><p>Proven experience facilitating Sphere or humanitarian standards trainings.</p><p>Excellent communication and facilitation skills.</p><p>Arabic language is a must; training materials should be available in Arabic.</p><p>Ability to work collaboratively with diverse partners.</p><p>Strong analytical and report-writing skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified or recognized Sphere trainer.</li><li>At least 5 years' experience in humanitarian response in the Lebanon context.</li><li>Proven experience facilitating Sphere or humanitarian standards trainings.</li><li>Excellent communication and facilitation skills.</li><li>Arabic language is a must; training materials should be available in Arabic.</li><li>Ability to work collaboratively with diverse partners.</li><li>Strong analytical and report-writing skills.</li></ul>

<p>Aspire Software is looking for a Quality Assurance Analyst to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are looking for an AI-Native QA Manager to transform how software quality is delivered. This is not a traditional QA leadership role we're looking for someone who has already demonstrated measurable improvements in QA productivity, quality, and speed through the practical application of AI, automation, and modern engineering practices. You'll lead a team responsible for quality across multiple SaaS products while fundamentally rethinking how testing is performed. We expect you to leverage AI agents, intelligent test automation, autonomous testing frameworks, and modern CI/CD practices to dramatically increase engineering velocity without compromising quality. Experience in Life Sciences, Healthcare, Medical Devices, or other regulated software environments is highly desirable.</p><p>What You'll Do</p><p>AI-Driven QA Transformation</p><ul><li>Develop and execute an AI-first strategy for software quality.</li><li>Introduce AI tools that significantly improve test creation, maintenance, defect detection, regression testing, and release confidence.</li><li>Evaluate and implement emerging AI QA platforms, coding assistants, autonomous testing tools, and agentic workflows.</li><li>Continuously measure productivity gains and quality improvements from AI adoption.</li></ul><p>QA Leadership</p><ul><li>Lead, coach and develop a distributed QA team.</li><li>Establish quality standards across manual, automated, API, integration, UI and performance testing.</li><li>Drive automation-first thinking while eliminating low-value manual work.</li><li>Build scalable QA processes that support rapid software delivery.</li></ul><p>Engineering Collaboration</p><ul><li>Partner closely with Engineering, Product Management and DevOps.</li><li>Embed quality throughout the SDLC rather than treating QA as a downstream gate.</li><li>Improve developer feedback loops through automation and intelligent tooling.</li><li>Champion shift-left testing practices.</li></ul><p>Modern Test Automation</p><ul><li>Improve automation coverage and reliability.</li><li>Reduce regression execution times through intelligent automation.</li><li>Build maintainable test frameworks integrated into CI/CD pipelines.</li><li>Increase release confidence through automated quality metrics.</li></ul><p>Metrics &amp; Continuous Improvement</p><ul><li>Own metrics such as: Test automation coverage Defect escape rate Mean time to detect defects Regression execution time QA cycle time Release quality Productivity improvements from AI Cost per release Manual effort eliminated</li></ul><p>7+ years in Software QA, including leadership experience. Demonstrated success improving QA productivity through AI, automation, or modern engineering practices. Experience leading QA teams across multiple products. Strong understanding of modern software development practices and CI/CD. Experience with API, UI, integration and end-to-end testing. Strong analytical and problem-solving skills. Comfortable working in fast-moving SaaS environments.</p><p>AI Experience (Highly Important)</p><p>You should have practical experience using tools such as:</p><ul><li>GitHub Copilot</li><li>Cursor</li><li>Claude</li><li>ChatGPT</li><li>AI coding agents</li><li>AI test generation platforms</li><li>Autonomous testing tools</li><li>AI-assisted debugging</li><li>AI-assisted root cause analysis</li></ul><p>We're interested in measurable outcomes, not simply familiarity with AI. Examples include:</p><ul><li>Reduced regression effort by 70%</li><li>Increased automation coverage from 40% to 90%</li><li>Doubled QA throughput</li><li>Reduced escaped defects</li><li>Built AI workflows that replaced repetitive manual testing</li></ul><p>Bonus Experience</p><p>Strong preference for candidates with experience in:</p><ul><li>Life Sciences software</li><li>Clinical software</li><li>Medical Affairs platforms</li><li>GxP environments</li><li>FDA-regulated software</li><li>ISO 13485</li><li>IEC 62304</li><li>HIPAA</li><li>SOC 2</li><li>Other regulated industries (banking, aviation, insurance, government)</li></ul><p>What Success Looks Like (First 12 Months)</p><p>Within your first year, you will:</p><ul><li>Increase QA team productivity by 2 5x through AI and automation.</li><li>Significantly reduce manual regression testing.</li><li>Improve release confidence while increasing release frequency.</li><li>Implement AI-assisted test generation and maintenance.</li><li>Embed quality throughout the SDLC rather than relying on end-of-cycle testing.</li><li>Establish clear quality metrics and executive dashboards.</li><li>Build a culture where QA engineers leverage AI as a core part of their daily workflow.</li></ul><p>Why Join Us</p><p>You'll have the opportunity to reshape software quality from the ground up across a growing portfolio of SaaS products. We believe AI is fundamentally changing software engineering, and we want QA to lead that transformation not follow it. If you're excited about replacing repetitive work with intelligent automation, building AI-enabled teams, and delivering higher-quality software faster, we'd love to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>7+ years in Software QA, including leadership experience. Demonstrated success improving QA productivity through AI, automation, or modern engineering practices. Experience leading QA teams across multiple products. Strong understanding of modern software development practices and CI/CD. Experience with API, UI, integration and end-to-end testing. Strong analytical and problem-solving skills. Comfortable working in fast-moving SaaS environments.</p><p>AI Experience (Highly Important)</p><p>You should have practical experience using tools such as:</p><ul><li>GitHub Copilot</li><li>Cursor</li><li>Claude</li><li>ChatGPT</li><li>AI coding agents</li><li>AI test generation platforms</li><li>Autonomous testing tools</li><li>AI-assisted debugging</li><li>AI-assisted root cause analysis</li></ul><p>We're interested in measurable outcomes, not simply familiarity with AI. Examples include:</p><ul><li>Reduced regression effort by 70%</li><li>Increased automation coverage from 40% to 90%</li><li>Doubled QA throughput</li><li>Reduced escaped defects</li><li>Built AI workflows that replaced repetitive manual testing</li></ul><p>Bonus Experience</p><p>Strong preference for candidates with experience in:</p><ul><li>Life Sciences software</li><li>Clinical software</li><li>Medical Affairs platforms</li><li>GxP environments</li><li>FDA-regulated software</li><li>ISO 13485</li><li>IEC 62304</li><li>HIPAA</li><li>SOC 2</li><li>Other regulated industries (banking, aviation, insurance, government)</li></ul>

<p>Promoting fair and competitive markets is a key driver of economic efficiency, private-sector development, and consumer welfare. Across the Arab region, markets are undergoing rapid transformation driven by diversification efforts, evolving regulatory frameworks, digitalization, and global supply-chain shifts. These developments have increased the need for rigorous legal, regulatory, and competition analysis to help governments identify market distortions, assess anti-competitive practices, and design effective, evidence-based policy interventions. Within this context, ESCWA supports member States in strengthening competition frameworks, improving market performance, and building institutional, legal, and analytical capacities for competition assessment and enforcement. The Competition and Consumer Policies portfolio in the Economic Governance and Planning Section combines regional policy development, country-level technical assistance, market studies, capacity-building, and knowledge products, often in close collaboration with national competition authorities and other public institutions. A key area of focus is the use of competition-based market studies to identify structural, behavioral, regulatory, and legal constraints affecting market performance. These studies serve as practical tools for diagnosing market failures, reviewing the adequacy of legal and institutional frameworks, supporting enforcement priorities, and guiding reforms that enhance efficiency, resilience, and consumer welfare. Within this broader regional mandate, ESCWA is currently supporting the Sultanate of Oman in strengthening competition conditions in priority economic sectors. The building materials sector, which is central to construction, infrastructure development, and industrial activity, has been identified as a strategic area for in-depth analysis. The sector plays a critical role in national development yet faces challenges related to market structure, supply chains, pricing dynamics, regulatory requirements, institutional arrangements, and potential anti-competitive practices. To respond to these needs, ESCWA seeks to engage a Legal Competition Consultant to support legal, regulatory, policy, and technical work under the Competition and Consumer Policies portfolio. The consultant will be assigned primarily to the Oman building materials market study and will contribute to legal assessments, competition law and policy analysis, review of regulatory and institutional frameworks, and the identification of legal or procedural constraints affecting market competition. The consultant may also provide support to other related competition-policy activities of the section, as required and in line with the needs of the assignment.</p><p>Under the overall supervision of the Project Manager and Economic Affairs Officer, the Consultant will support the legal and regulatory analysis of ESCWA s work on competition policy, market studies, and business regulation. The Consultant will primarily support the legal analysis of the XB project for Oman building materials sector, while also providing legal and regulatory inputs to related work on market functioning, competition, consumer protection, and business regulations, as required and within the scope of the assignment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree or equivalent in law, business law or related areas is required. A first-level university degree, in combination with qualifying experience, may be accepted in lieu of the advanced degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 4 years of experience in the fields of law, economics, business, or related field is required.</li><li>Experience in contributing to analytical papers is required.</li><li>Understanding of legal frameworks in business environments is desirable.</li><li>Previous experience in working with international organizations is desirable.</li><li>Fluency in English and Arabic is required.</li></ul>

<p>OBJECTIVES</p><p><br></p><p>The overall objective of the consultancy is to strengthen Aabbassiyeh’s solid waste management system by developing an efficient work plan for the SWM sector, restoring and enhancing the operational capacity of the sorting facility, and strengthening institutional and technical capacities to improve waste collection, sorting, and recycling practices.</p><p><br></p><p>The consultancy aims to support the transformation of the sorting facility into an efficient, well-managed hub for recycling and waste diversion while reducing the environmental and public health risks associated with improper waste disposal.</p><p><br></p><p>A Consultant/Specialist will be hired to assess the sorting facility’s operations; identify the medium- and long-term equipment needs required to improve its performance; develop a comprehensive SWM plan for the municipality; redesign operational and administrative systems; and strengthen the capacity of municipal staff and facility workers through targeted training and practical operational tools.</p><p><br></p><p>The specific objectives are to:</p><p><br></p><p>Conduct a technical and operational assessment of the sorting facility and recommend priority upgrades for the short, medium, and long term.</p><p>Identify the medium- and long-term equipment needs required to restore and optimize functionality.</p><p>Conduct a comprehensive feasibility study and cost-benefit analysis to evaluate the efficiency and financial viability of the sorting facility and provide evidence-based recommendations for resource allocation.</p><p>Develop standard operating procedures (SOPs) to ensure effective and transparent facility management.</p><p>Strengthen institutional capacity by delivering capacity-building training and providing recommendations for workforce training and skills development.</p><p>SCOPE OF WORK</p><p><br></p><p>The Consultant will conduct a comprehensive technical assessment and provide tailored support to Aabbassiyeh Municipality in close coordination with the UNDP South team. The scope of work includes, but is not limited to, the following:</p><p><br></p><p>Engage in comprehensive stakeholder consultations and conduct a thorough field assessment to obtain a clear understanding of the current operations of the Aabbassiyeh Sorting Facility.</p><p><br></p><p>This will involve meetings with municipal representatives, including members of the municipal environmental committee, facility staff, local environmental NGOs, relevant ministries, the Union of Municipalities, private waste collectors, and any other stakeholders involved in waste management in Aabbassiyeh.</p><p><br></p><p>The aim of these consultations is to assess current municipal capacity and operations, the current state of the existing facility in Aabbassiyeh, and potential medium- and long-term strategies to enhance solid waste management and recycling practices within the municipality.</p><p><br></p><p>Conduct a comprehensive feasibility study, Cost-Benefit Analysis (CBA), SWM plan, and data analysis to evaluate the efficiency and performance of the Aabbassiyeh Sorting Facility.</p><p><br></p><p>The study will analyze waste quantities, characterization, and values using data collected from truck weigh scales and other operational records; identify existing gaps and bottlenecks; and provide evidence-based recommendations for the optimal allocation of resources and equipment.</p><p><br></p><p>The study will also include a calculation note on waste tonnage and volume distribution per waste stream, detailing the proportions of recyclables, organic waste, and rejects. In addition, the Consultant will assess the planned composting facility to be established in Aabbassiyeh, including its location, design, operational feasibility, and integration within the overall solid waste management system.</p><p><br></p><p>A detailed cost-benefit analysis shall be provided reflecting the overall economic viability and long-term value. This analysis must quantify both the total expected costs—capital, operational, and maintenance—and the monetized benefits, such as efficiency gains, risk reduction, and revenue generation, over the defined project lifecycle.</p><p><br></p><p>The study should also include key financial metrics, such as Net Present Value (NPV) and the Benefit-Cost Ratio (BCR), enabling a comparison between the required investment and the total return, reflecting the highest value for money and meeting the strategic objectives.</p><p><br></p><p>The proposed SWM plan should outline a phased approach for improving facility performance and waste-processing efficiency:</p><p><br></p><p>• Phase 1 – Short Term: Focus on increasing sorting at source to achieve a minimum target of 30% sorting efficiency. This shall include, but not be limited to, enhancing public participation, improving the delivery of recyclables to collection points, and implementing targeted capacity-building activities for municipal staff and workers.</p><p><br></p><p>This phase will also prioritize stakeholder consultations and field assessments, including an assessment of current municipal waste collection routes, schedules, and truck capacities to optimize waste delivery to the facility; preparation of a list of the equipment required to enhance the sorting initiative and municipal capacity; and the design of an updated operational workflow to improve current facility performance.</p><p><br></p><p>Activities under this phase will lay the groundwork for immediate improvements, promote source separation, and strengthen the municipality’s capacity to manage and monitor solid waste operations effectively.</p><p><br></p><p>The Consultant shall provide guidance related to EIA compliance for the municipality, including the preparation of a list of the documents, forms, and procedural steps required under the Ministry of Environment’s EIA framework.</p><p><br></p><p>• Phase 2 – Medium Term: Aim to achieve a minimum of 70% sorting efficiency through the validation and integration of additional equipment, process optimization, and continued training to strengthen operational capacity.</p><p><br></p><p>This phase should include recommendations on the most appropriate composting method for Aabbassiyeh, supported by technical, environmental, and financial justification and taking into consideration the technologies recommended by the Ministry of Environment.</p><p><br></p><p>The recommendation should also be based on an assessment of the operational feasibility, space requirements, infrastructure needs, and expected compost-output quality of the selected method. The recommendations should be aligned and discussed with the UNDP composting project in Aabbassiyeh.</p><p><br></p><p>• Phase 3 – Long Term: Target up to 90% sorting efficiency, ensuring that the facility becomes capable of processing all waste streams and transitioning effectively to the composting phase.</p><p><strong>Desired Candidate Profile</strong></p><p>PROPOSED METHODOLOGY</p><p><br></p><p>The Consultant shall submit a proposed methodology, work plan, and timetable that take into account all the above factors. The Consultant shall identify all methods and tools to be used, taking into consideration the specific characteristics of the targeted community and the available resources.</p><p><br></p><p>REPORTING</p><p><br></p><p>The Consultant shall submit all assessments and progress reports, including the following annexes:</p><p><br></p><p>The consultant shall make sure to send all Assessments and Progress Reports including the following</p><p>annexes: 1) assessment reports, 2) feasibility study 3) Operational Workflow 4) Administrative</p><p>Structure 5) schedule of trainings, 6) trainings materials, 7) Photos/Screenshots, 8) attendance sheets,</p><p>9) training evaluation sheets 10) Progress report.</p><p><br></p><p>WORK PLAN</p><p><br></p><p>A preliminary proposed project work plan is required as part of the proposal, covering all activities described in Section 3. A Gantt chart showing a detailed list of tasks, the duration and schedule of each task, and the selected resources for each task shall be included in the bid.</p><p><br></p><p>Upon contract award, UNDP shall be provided with a revised project work plan within two weeks of the contract signature. Once approved, the revised plan shall be adopted and shall form the basis for project evaluation and monitoring.</p><p><br></p><p>EXPECTED OUTPUTS AND DELIVERABLES</p><p><br></p><p>All deliverables shall be submitted in one original hard copy and one electronic soft copy, preferably in Microsoft Word format, together with the original Excel sheets containing active formulas, where applicable.</p><p><br></p><p>Deliverable 1: Twenty (20) working days</p><p><br></p><p>1.1 Submission of an inception report, including the consultancy timetable, final proposal, and detailed methodology for conducting the technical assessment.</p><p><br></p><p>1.2 Completion of stakeholder consultations and the field assessment, including meetings with municipal representatives, sorting facility staff, the municipality’s local environmental committee, NGOs, relevant ministries, the Union of Municipalities, private waste collectors, and other key SWM stakeholders.</p><p><br></p><p>A comprehensive Field Assessment Report shall be submitted outlining the current state of the facility and the proposed short-, medium-, and long-term improvement strategies.</p><p><br></p><p>1.3 Delivery of a comprehensive Feasibility Study, Cost-Benefit Analysis (CBA), and SWM Plan analyzing waste quantities, values, and operational efficiency based on field data and truck weigh-scale records.</p><p><br></p><p>The report shall include:</p><p><br></p><p>• A detailed calculation note on waste tonnage and composition.</p><p>• An assessment of the planned composting facility.</p><p>• A phased improvement plan divided into three phases, with evidence-based recommendations for resource allocation, facility capacity and needs, operational optimization, and integration within the overall solid waste management system.</p><p><br></p><p>The phased improvement plan shall also include the validation and prioritization of the medium- and long-term equipment requirements needed to enhance the sorting initiative and municipal capacity, supported by technical justifications.</p><p><br></p><p>The Consultant shall also provide guidance related to EIA compliance for the municipality, highlighting the documents, forms, and procedural steps required under the Ministry of Environment’s EIA framework.</p><p><br></p><p>Deliverable 2: Eight (8) working days</p><p><br></p><p>2.1 Design and submission of a revised operational workflow, including process maps for the collection, sorting, and processing of recyclables, reporting procedures, and documentation templates.</p><p><br></p><p>2.2 Delivery of a training programme for sorting facility staff, municipal focal points, and volunteers from the Aabbassiyeh community covering the newly designed workflow, reporting tools, and optimized equipment arrangements.</p><p><br></p><p>2.3 Development of an updated administrative structure with clear job descriptions for all staff roles, accompanied by capacity-building training sessions for management and staff on responsibilities, reporting lines, and operational efficiency.</p><p><br></p><p>2.4 Conduct of worker safety and occupational health training, including safe equipment operation, protective gear use, and workplace safety standards. Training materials, evaluation forms, and signed attendance sheets shall be submitted as annexes.</p><p><br></p><p>2.5 Submission of practical tools and guidelines, including checklists, reporting templates, and equipment maintenance procedures, to support sustainable municipal operations and compliance.</p><p><br></p><p>2.6 Submission of a final consultancy report consolidating all field findings, delivered training, tools, and strategic SWM recommendations. The report shall also include proposals for ongoing capacity-building and community engagement initiatives, such as a source-separation awareness campaign.</p><p><br></p><p>REPORT VALIDATION MODALITIES</p><p><br></p><p>UNDP will review and approve the submitted deliverables within five to seven working days of submission.</p><p><br></p><p>The Consultant shall address UNDP’s comments and resubmit the revised deliverables within an agreed timeframe.</p><p><br></p><p>INSTITUTIONAL ARRANGEMENTS</p><p><br></p><p>• The Consultant will work under the supervision of the UNDP South Area Manager or their designated representative.</p><p>• UNDP will facilitate coordination with relevant stakeholders and provide available background documentation.</p><p>• All transportation and logistical costs related to the assignment shall be borne by the Consultant and shall be considered inclusive in the consultancy fee.</p><p><br></p><p>DURATION OF WORK</p><p><br></p><p>The consultancy will have a total duration of two months from the date of contract signature, without exceeding a total of 28 working days.</p><p><br></p><p>DUTY STATION</p><p><br></p><p>The Consultant will be based in Aabbassiyeh, South Lebanon, with field visits to the sorting facility and other related sites, as required.</p><p><br></p><p>STANDARD MINIMUM QUALIFICATIONS</p><p><br></p><p>Education: Minimum Bachelor’s degree in Environmental sciences, Engineering (Environmental, Civil, Mechanical etc…), Health Management, Social Sciences, or similar.</p><p>Experience: Minimum of Five (5) years of professional experience in solid waste management</p><p>consultancy field.</p><p>Language: Fluency in English and Arabic (both oral and written).</p>