Restaurant Assistant Manager Jobs - Mount Lebanon Lebanon
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<p> </p><p><strong>Job Purpose</strong></p><p>To provide fast, accurate, and friendly checkout service to customers, handle payments and cash securely, and contribute to a positive customer experience.</p><p><strong>Key Responsibilities</strong></p><p>• Greet customers warmly and process their orders and payments accurately through the POS system</p><p>• Handle cash, card, and other payment methods, and give correct change</p><p>• Issue receipts and handle refunds, exchanges, or voids according to company policy</p><p>• Open and close the cash register, count the cash drawer, and prepare end-of-shift reports</p><p>• Report any cash discrepancies to the Operations Manager immediately</p><p>• Answer customer questions about products, prices, and promotions, or refer them to the right person</p><p>• Keep the cashier area clean, organized, and well stocked with bags, receipt paper, and supplies</p><p>• Support the team with bagging, packing, or arranging products when needed</p><p>• Follow food safety, hygiene, and company policies at all times</p><p><strong>Requirements</strong></p><p>• High school diploma or equivalent</p><p>• Previous cashier or retail/food service experience is a plus, but not required</p><p>• Basic math skills and attention to detail</p><p>• Ability to use a POS system (training provided)</p><p>• Good communication skills in Arabic and English; French is a plus</p><p>• Honest, reliable, and punctual</p><p>• Friendly, patient, and customer-focused attitude</p><p>• Ability to stand for long periods and work flexible shifts, including weekends</p><p><strong>What We Offer</strong></p><p>• A friendly team environment within a growing food and hospitality group</p><p>• On-the-job training</p>
<p>Role Overview</p> <p>At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.</p> <p>As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an HR Business Partner (HRBP) to provide dedicated HR partnership to warehouse operations across an assigned region (North or South).</p> <p> <br> </p> <p>This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness.</p> <p> <br> <br> </p> <p>Key Responsibilities</p> <p>Regional Business Partnership & Workforce Planning</p> <ul> <li>Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters.</li> <li>Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount.</li> <li>Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region.</li> </ul> <p>Recruitment & Employee Lifecycle</p> <ul> <li>Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives.</li> <li>Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams.</li> <li>Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity.</li> </ul> <p>Employee Relations & Manager Support</p> <ul> <li>Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application.</li> <li>Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required.</li> <li>Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution.</li> </ul> <p>Performance, Engagement & Retention</p> <ul> <li>Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team.</li> <li>Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions.</li> <li>Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs.</li> </ul> <p>HR Operations, Compliance & Reporting</p> <ul> <li>Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines.</li> <li>Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners.</li> <li>Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action.</li> </ul> <p> <br><br></p><ul> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams.</li> <li>Bachelor s degree in Human Resources, Business Administration, or a related field is preferred.</li> <li>Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage.</li> <li>Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes.</li> <li>Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed.</li> <li>Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions.</li> <li>Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion.</li> <li>Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments.</li> <li>Willingness to travel regularly between warehouse sites in the assigned region.</li> </ul>
<div><span style="font-size: 11px;">Extract and analyze data using audit software and prepare audit documentation.</span></div><div><span style="font-size: 11px;">Collect and organize data from enterprise resource planning (ERP) and manufacturing systems to support audit activities.</span></div><div><span style="font-size: 11px;">Learn and apply internal audit methodologies, procedures, and control requirements.</span></div><div><span style="font-size: 11px;">Perform basic audit tests on general ledger transactions, journal entries, and account reconciliations.</span></div><div><span style="font-size: 11px;">Assist in auditing financial accounts and transactions related to cash, accounts payable, prepaid expenses, and inventory, while supporting reviews of other business functions as needed.</span></div><div><span style="font-size: 11px;">Conduct basic tests to assess compliance with financial reporting requirements, internal controls, and company policies under supervision.</span></div><div><span style="font-size: 11px;">Participate in physical inventory counts, fixed asset verification, and walkthroughs of operational processes.</span></div><div><span style="font-size: 11px;">Prepare and maintain accurate audit documentation, working papers, and test results in line with internal standards.</span></div><div><span style="font-size: 11px;">Collaborate with team members and the direct supervisor to ensure thorough audit coverage.</span></div><div><span style="font-size: 11px;">Help identify discrepancies and unusual variations, and prepare draft audit findings and recommendations for review by the direct supervisor and audit manager.</span></div><div><span style="font-size: 11px;"> </span></div><p><strong>Desired Candidate Profile</strong></p><br>Bachelor’s degree in Accounting, Finance, Economics, or Auditing.<br>2 years of relevant experience<br>Basic understanding of accounting principles and auditing standards.<br>Strong analytical and problem-solving skills, with attention to detail.<br>Willingness to learn, take initiative, and develop professionally.<br>Good communication skills and the ability to work collaboratively within a team.
<p>Wooden Bakery is looking for an experienced and results-driven Area Manager to oversee multiple branches and ensure strong operational, financial, and customer service performance.</p><p>Key Responsibilities:</p><ul><li>Supervise and support Branch Managers across assigned locations.</li><li>Monitor branch sales performance and develop action plans to achieve targets.</li><li>Ensure compliance with Quality, Service & Cleanliness (QSC) standards and company SOPs.</li><li>Monitor branch P&L, food cost, waste, inventory, and operational expenses.</li><li>Conduct regular store visits, spot checks, and operational audits.</li><li>Identify inventory discrepancies and ensure corrective actions are implemented.</li><li>Develop and execute Local Store Marketing (LSM) initiatives in coordination with the Marketing Department.</li><li>Monitor customer satisfaction and ensure a consistently high level of service.</li><li>Coach, motivate, and evaluate Branch Managers and support their teams' development.</li><li>Act as the main link between Head Office and assigned branches.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration or a related field.</p><p>Minimum 5 years of experience in Retail or Hospitality, including at least 2 years in a similar multi-branch management role.</p><p>Strong leadership, coaching, analytical, and problem-solving skills.</p><p>Good knowledge of sales analysis, P&L management, inventory control, and retail operations.</p><p>Excellent communication and interpersonal skills.</p><p>Fluent in Arabic and English; French is an asset.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...). Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) Contributes to team effort by accomplishing related results as needed. Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Help organize back stock and perform inventory counts. Stay up-to-date with new products/services. Handle customer complains in a calm and professional manner. Take direction from and report to assigned supervisor. Provide customer feedback to the Store Manager. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.</p>
<p>The receiving agent is responsible for receiving, inspecting, storing and for recording shipments on system. He/ She is also responsible for unloading packages and checking their contents to ensure they match the store order.<br><br><b>Responsibilities:<br></b><br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.<br>- Inspect received packages to ensure they are received in good condition and nothing is damaged.<br>- Verify packages according to order and invoices (quantity, quality, price etc.).<br>- Scan & maintain accurate records of all items on Navision. Assist in the physical inventory process of the store report the end-of-day inventory status to Store Manager.<br>- Inspect and maintain all equipment, including the data reader.<br>- Coordinate with the warehouse team on receiving appropriate barcodes for all items.<br>- Perform a smooth & safe transfer order (In/Out) process and document it on system.<br>- Assist Sales Representatives in replenishing stocks on the shelves in order to ensure availability of products at all times.<br>- Perform other duties that are aligned & related to the job scope.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School Degree<br>- Experience: 0 to 1 year of experience in the sales field.<br>- Linguistic Skills: Advanced in English & Arabic, French is a plus.<br>- Computer Skills: Good knowledge in Ms. Office.</p>
<p><span style="font-size: 11px;">As Business Development Coordinator, you will support the coordination of business development and resource mobilisation processes within Plan International Lebanon. Working under the guidance and direct supervision of the Business Development Manager, you will work closely with programme, MERL, Finance, Advocacy & Influencing, Grants, Risks and Partnerships teams, partners, and Plan International National Offices to identify, develop, and pursue funding opportunities aligned with Plan Lebanon s Country Strategy and programmes.</span></p><p><b><br></b></p><p><b>In this role, you will:</b></p><ul><li>Monitor and identify relevant funding opportunities across humanitarian, development, and nexus streams, and assess donor priorities, eligibility, funding levels, geographic and sector priorities, timelines, partnership requirements, and risks to inform Go/No-Go decisions</li><li>Engage with Plan International National Offices and fundraising offices to share funding opportunities, needs, and priorities</li><li>Represent Plan International Lebanon with donors and stakeholders as delegated by the Business Development Manager</li><li>Develop donor engagement and fundraising materials, including capacity statements, donor briefs, success stories, and tailored materials</li><li>Support and/or lead the development of high-quality concept notes and grant proposals in line with Plan Lebanon s proposal development SOPs, donor requirements, Country Strategy, evidence, and needs assessments</li><li>Coordinate proposal development with the Business Development Manager, Director of Programmes, MERL, technical teams, Finance, partners, and relevant National Offices</li><li>Support and facilitate proposal design workshops with programme teams, relevant units, and partners</li><li>Work with Programme Managers and Finance to develop effective and efficient budgets aligned with planned interventions and the annual budget</li><li>Ensure proposals are gender-responsive, conflict-sensitive, and incorporate safeguarding principles and requirements</li><li>Review proposal packages for completeness, consistency, quality, and donor compliance before submission for final review and approval</li><li>Capture lessons learned from successful and unsuccessful proposals and apply learning to future proposal development</li><li>Maintain accurate and up-to-date funding pipelines, stakeholder matrices, mapping sheets, donor profiles, opportunity trackers, proposal calendars, donor contact lists, and other business development tools</li><li>Maintain an organised repository of proposals, concept notes, budgets, donor feedback, templates, donor intelligence, and lessons learned</li><li>Provide updates on funding opportunities, pipeline status, proposal progress, deadlines, funding gaps, risks, and recommended actions</li><li>Track business development performance, including submissions, outcomes, success rates, donor feedback, and funding forecasts</li><li>Ensure proposal packages are properly archived in line with Business Development Unit guidelines, Plan International information management, and data protection requirements</li></ul><p><b><br></b></p><p><b>Key Relationships</b></p><ul><li>Internal: Plan Lebanon team, including the Director of Programmes, MERL, Finance, Programme Managers, Advocacy & Influencing, Grants, Risks and Partnerships, and other relevant functions; Plan International National Offices and fundraising offices.</li><li>External: Donors and partners.</li></ul><p>About You</p><p>To be successful in this role, you will have:</p><ul><li>At least 3 years of professional experience in proposal development, business development, or equivalent experience</li><li>University degree in the field of Social Sciences, Economics, International Development or related fields.</li><li>Experience working within teams and coordinating complex tasks</li><li>Experience with donors such as EU, AFD, SDC, SIDA, DFAT, DFID, GFFO, BMZ, UN OCHA, ECHO, FCDO, Gulf donors, and similar funding partners</li><li>Excellent written and spoken Arabic and English, with strong proposal, report, briefing paper, and research writing skills in English</li><li>Strong skills in project and budget design, time management, coordination, and problem solving</li><li>Good facilitation skills and ability to deliver briefings and trainings</li><li>Demonstrated ability to coordinate across sectors to address issues affecting children and youth through a multi-sectoral approach</li><li>Good understanding of Lebanon and the regional context, particularly issues affecting children and young people, especially girls and young women</li><li>Knowledge of the humanitarian and development donor landscape in Lebanon and the region</li><li>Knowledge of Child Protection, GBV, Education, and Youth Economic Empowerment sectors</li><li>Experience with projects targeting adolescents and youth, particularly adolescent girls and young women, is desirable</li><li>Flexible and independent working approach, with the ability to work effectively within a small team</li><li>Strong communication skills and ability to engage effectively with diverse and cross-cultural audiences</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable We create a climate of trust inside and outside the organization by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do. We strive for lasting impact We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative. We work well together We succeed by working effectively with others, inside and outside the organization, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our implementing partners. We are inclusive and empowering We respect people, appreciate challenge in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will have:</p><ul><li>At least 3 years of professional experience in proposal development, business development, or equivalent experience</li><li>University degree in the field of Social Sciences, Economics, International Development or related fields.</li><li>Experience working within teams and coordinating complex tasks</li><li>Experience with donors such as EU, AFD, SDC, SIDA, DFAT, DFID, GFFO, BMZ, UN OCHA, ECHO, FCDO, Gulf donors, and similar funding partners</li><li>Excellent written and spoken Arabic and English, with strong proposal, report, briefing paper, and research writing skills in English</li><li>Strong skills in project and budget design, time management, coordination, and problem solving</li><li>Good facilitation skills and ability to deliver briefings and trainings</li><li>Demonstrated ability to coordinate across sectors to address issues affecting children and youth through a multi-sectoral approach</li><li>Good understanding of Lebanon and the regional context, particularly issues affecting children and young people, especially girls and young women</li><li>Knowledge of the humanitarian and development donor landscape in Lebanon and the region</li><li>Knowledge of Child Protection, GBV, Education, and Youth Economic Empowerment sectors</li><li>Experience with projects targeting adolescents and youth, particularly adolescent girls and young women, is desirable</li><li>Flexible and independent working approach, with the ability to work effectively within a small team</li><li>Strong communication skills and ability to engage effectively with diverse and cross-cultural audiences</li></ul>
<p>We are looking for an experienced and hands-on Facilities & Maintenance Manager to oversee the maintenance, safety, and efficient operation of our facilities and infrastructure.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage all facilities, maintenance, and building operations.</li><li>Develop and implement preventive and corrective maintenance plans.</li><li>Supervise maintenance teams, technicians, contractors, and service providers.</li><li>Ensure the proper functioning and maintenance of electrical, mechanical, plumbing, HVAC, and other building systems.</li><li>Conduct regular inspections and ensure facilities meet safety, quality, and operational standards.</li><li>Coordinate repairs, renovations, and improvement projects.</li><li>Manage external contractors and negotiate with suppliers when required.</li><li>Monitor maintenance budgets, costs, inventory, and equipment.</li><li>Ensure compliance with health, safety, environmental, and relevant regulatory requirements.</li><li>Respond promptly to maintenance emergencies and minimize operational disruptions.</li><li>Maintain accurate records of maintenance activities, assets, inspections, and repairs.</li><li>Report regularly to management on facility performance, maintenance needs, and ongoing projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements</b>:</p><ul><li>15+ years of proven experience in facilities management, maintenance, engineering, or a related field.</li><li>Strong technical knowledge of building systems and maintenance operations.</li><li>Previous experience managing maintenance teams and contractors.</li><li>Excellent organizational, problem-solving, and leadership skills.</li><li>Ability to manage multiple priorities and work effectively under pressure.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and take initiative.</li><li>Engineering or technical degree is an advantage.</li><li>Interested candidates are invited to send their CV</li></ul>
<div> <span>Background</span> </div> <p> <span>The Logistics Officer will support the South Area Office operations by providing timely and efficient logistical services. Though the JD focuses on procurement operations, the selected candidate is expected to work and support on other logistics aspect like warehouse and assets if needed. Working under the supervision of the Support Manager, the role contributes to the effective implementation of NRC s activities in the South by ensuring compliance with NRC s logistics procedures, donor guidelines, and Lebanese regulations. </span> </p> <div> <span>Generic professional competencies</span> </div> <ul> <li> <p> <span>Minimum 1-2 years of experience from working with procurement in a humanitarian/recovery context.</span> </p> </li> <li> <p> <span>Previous experience from working in complex and volatile contexts.</span> </p> </li> <li> <p> <span>Good English language level written and spoken.</span> </p> </li> </ul> <p> </p> <div> <span>Context related skills, knowledge and experience</span> </div> <ul> <li> <p> <span>Able to use logistics software and tools, including Excel, fleet tracking, and procurement systems</span> </p> </li> <li> <p> <span>Good cultural awareness and sensitivity </span> </p> </li> </ul> <div> <span>Behavioural competencies</span> </div> <ul> <li> <p> <span>Handling insecure environment</span> </p> </li> <li> <p> <span>Planning and delivering results</span> </p> </li> <li> <p> <span>Working with people</span> </p> </li> <li> <p> <span>Communication with impact and respect</span> </p> </li> <li> <p> <span>Coping with change </span> </p> </li> </ul> <div> <span>Roles and responsibilities</span> </div> <p> <span>The Logistics Officer is responsible for providing support to NRC s logistics operations in the South Area Office. The role primarily focuses on procurement operations, ensuring that all processes are compliant with NRC s Logistics Handbook and donor requirements. The position supports day-to-day operations and ensures the timely procurement of goods and services. The same is expected when needed to work on the assets and the warehouse.</span> </p> <div> <span>Generic Responsibilities</span> </div> <ol> <li> <p> <span>Support staff on procurement procedures, policies, and documents required. </span> </p> </li> <li> <p> <span>Establish and maintain a good professional working relationship with suppliers.</span> </p> </li> <li> <p> <span>Conduct market surveys when necessary.</span> </p> </li> <li> <p> <span>Prepare daily, weekly, and monthly reports required for procurement</span> <span>.</span> </p> </li> <li> <p> <span>Ensure proper filing and archiving for all related procurement documents. </span> </p> </li> <li> <p> <span>Compliance and adherence to NRC policies, guidance and procedures, Logistics Handbook and Logistics policies and procedures. </span> </p> <p> </p> </li> </ol> <div> <span>Specific responsibilities:</span> </div> <p> <span> <strong>Procurement</strong> </span> </p> <ul> <li> <p>Manage and prioritize assigned procurement activities, ensuring procurement processes are properly planned, coordinated, and completed within required timelines.</p> </li> <li> <p>Implement NRC s standard procurement practices, procedures, and applicable donor rules, ensuring that all procurement activities comply with established policies, authorizations, and audit requirements.</p> </li> <li> <p>Manage assigned procurements through the full procurement cycle, from requisition and solicitation through quotation analysis, evaluation, award, contracting, delivery, payment, and completion, ensuring all required documentation is accurately maintained.</p> </li> <li> <p>Track requisitions and ongoing procurements using relevant procurement tracking tools and sheets; monitor progress, identify delays or issues, and take appropriate corrective measures to ensure timely completion.</p> </li> <li> <p>Prepare requests for quotations and required procurement documentation; collect and analyse quotations, assess offers against established criteria, provide recommendations, and prepare comprehensive Bid Analysis documents with all relevant information for review and approval by the Procurement Committee or Budget Holder (BH).</p> </li> <li> <p>Address procurement-related issues and provide appropriate solutions and recommendations to resolve challenges while maintaining the integrity, transparency, efficiency, and compliance of the procurement process.</p> </li> <li> <p>Draft contracts, Purchase Orders, and other procurement-related documents for review, approval, and signature by authorized personnel.</p> </li> <li> <p>Liaise and coordinate with suppliers, requesting departments, Finance, logistics, and other relevant stakeholders to clarify requirements, resolve procurement issues, and ensure the successful and timely delivery of goods and services.</p> </li> <li> <p>Provide guidance and support to staff on procurement requirements, policies, procedures, and documentation, ensuring procurement activities are conducted correctly and in accordance with NRC and donor requirements.</p> </li> <li> <p>Maintain complete and accurate procurement records and supporting documentation in line with NRC standards to ensure proper filing, traceability, and readiness for internal and external audits.</p> </li> <li> <p>Maintain and regularly update the supplier information database, including information relevant to regularly purchased goods and services, and support the identification and assessment of suitable suppliers.</p> </li> <li> <p>Monitor local market conditions, supplier availability, pricing, and other relevant market developments, and share applicable information with concerned parties to support informed procurement decisions.</p> </li> <li> <p>Follow up with Finance on the payment process to ensure timely settlement of approved supplier invoices and that NRC fulfils its contractual and financial obligations to suppliers.</p> </li> <li> <p>Prepare and submit the monthly procurement KPI report, ensuring that procurement performance and relevant indicators are accurately captured and reported.</p> </li> <li> <p>Perform any other procurement-related duties and tasks as delegated by the line manager.</p> </li> </ul> <p> </p> <div> <span>Critical interfaces</span> <ul> <li> <p> <span>Coordination with NRC Lebanon Suppliers and Contractors </span> </p> </li> <li> <p> <span>Daily coordination with the Finance department </span> </p> </li> <li> <p> <span>Coordination with the NRC program staff.</span> </p> </li> <li> <p> <span>Coordination with the NRC Lebanon security department</span> </p> </li> </ul> </div>
<p>Create and execute strategies to meet sales targets and grow market share<br>Build and maintain strong, long-term relationships with clients<br>Understand industry trends and competitor activities to tailor sales approaches<br>Negotiate effectively to close deals that satisfy both the customer and the company<br>Present information clearly and persuasively to various audiences<br>Focus on achieving and exceeding sales targets<br>Use CRM tools to track sales activities and manage customer data<br>Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level<br>Strictly adhere to the company s sales policies and regulations<br>Take ownership of customer relationship to fulfill business needs<br>Orders and money collection<br>Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses<br>Record customer complaints, investigate the problems then make recommendations<br>Achieve targets (sales and collection) as set with the sales manager in accordance with the company s annual sales plan<br>Transfers the company messages to the customers<br>Share with colleagues, market information and experiences necessary to promote group success<br>Have a total knowledge of all the products within the target portfolio<br>Performs other related duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor s degree in business, marketing, communications, or a related field<br>Effective communication skills in Arabic, English or French<br>Knowledge of computer applications (MS Office, Power point )</p>
<p>Full Time Job + Half Day on Saturdays</p><p><strong>Experience Required</strong></p><p>Minimum 6 years of accounting experience, preferably in accounting firms or multi-client environments.</p><p><strong>Job Purpose</strong></p><p>To manage assigned client accounts, ensure accurate accounting records, review the work of junior accountants, and ensure compliance with accounting standards, tax regulations, and MB procedures.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of assigned clients and ensure timely completion of deliverables.</li><li>Review accounting entries, reconciliations, and financial reports prepared by accountants.</li><li>Prepare and review monthly, quarterly, and annual financial statements.</li><li>Review tax filings and ensure compliance with applicable regulations.</li><li>Communicate with clients regarding accounting and financial matters.</li><li>Support and guide junior accountants on technical issues.</li><li>Identify risks, errors, and compliance gaps and report them to the Head of Department.</li><li>Ensure adherence to MB policies, SOPs, and quality standards.</li><li>Participate in process improvement initiatives and departmental meetings.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Timely completion of assigned tasks and client deliverables.</li><li>Accuracy and quality of accounting records and reports.</li><li>Compliance with tax and regulatory deadlines.</li><li>Client satisfaction and responsiveness.</li><li>Quality of review and supervision provided to team members.</li></ul><p><strong>Competencies</strong></p><ul><li>Analytical thinking and problem-solving.</li><li>Attention to detail and accuracy.</li><li>Time management and organization.</li><li>Communication and client relationship management.</li><li>Leadership and teamwork.</li></ul><p><strong>Career Path</strong></p><p>Senior Accountant → Accounting Supervisor → Accounting Manager → Head of Department.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Accounting, Finance, or a related field.</li><li>Professional certification (CPA, ACCA, CMA, or equivalent) is an advantage.</li><li>Strong knowledge of accounting, taxation, and financial reporting.</li><li>Proficiency in accounting software and Microsoft Excel.</li></ul>
<p><br></p><p>About the Role Tr caire is seeking to recruit a Head of Programme Development & Quality (HoPDQ) to be based in Beirut, Lebanon to support local partners in Lebanon and Syria. As a member of the Country Management Team (CMT), the Head of PDQ is responsible for driving cross-functional engagement in the development and delivery of Tr caire s Country Strategy Plans in both Lebanon and Syria, developing annual plans and reporting on results. S/he is responsible for ensuring development and delivery of high quality, evidence-based, innovative programmes in all contexts, that contribute to Tr caire s Global Strategic Plan. The Head of PDQ ensures that a robust monitoring, evaluation, accountability and learning (MEAL) system is in place, that the country office engages in the collection and use of evidence and that this is shared across the organization, and that reliable data is used for decision-making. The Head of PDQ supports strategic positioning with donors and partners and leads on programme and project design to ensure that the country office strategies can be delivered in line with Tr caire s programme framework, Localisation agenda and a gender transformational approach. As a senior leader in the country office s/he plays a representational role with the government/authorities, donors, partners, peer agencies, and others. As one of the most senior staff in the Country Office, the Head of PDQ must demonstrate the qualities of agile leadership. S/he plays a key role in defining and pursuing the strategic direction for Tr caire s programmes in Lebanon and Syria, ensuring the relevance, coherence, safety and impact of our programmes in all contexts. This is a challenging role requiring an individual who can work with complexity and multiple tasks at one time. It demands dedication to demonstrating outcomes for communities at risk, experience in integrated programming and a highly motivated leader. S/he has specific oversight for ensuring that programmes demonstrate thematic excellence in contributing to Tr caire s Global Strategic Plan. The Head of PDQ will report to the Country Director in Beirut and will lead, develop and empower an experienced, committed and hardworking team of 9. The Head of PDQ will directly line manage four Programme Managers including the MEAL Manager, and a Humanitarian Response Coordinator. The Head of PDQ will work closely with the Business Development & Grants Manager, Finance Manager, and HQ/global technical advisors. This is a two-year fixed-term contract, renewable, based in Beirut, with frequent travel to programme locations in Lebanon and Syria. The contract includes a six-month probation period. For the candidate with the required experience and passion for the role, Tr caire offers a competitive package of salary and benefits. This position is open to both national and international candidates. For international candidates, this is an unaccompanied duty station, and preference will be given to candidates who already have the right to work in Lebanon.</p><p>Key Areas of Accountability</p><p>Strategy, Planning and Reporting</p><ul><li>Lead the development, implementation and review of programme strategies across Lebanon and Syria, ensuring alignment with Tr caire's Global Strategic Plan and Country Strategic Plans.</li><li>Drive strategic programme planning, prioritisation and adaptive management to ensure programmes remain relevant, context-responsive and impactful.</li><li>Lead annual planning, programme reviews and reporting processes, ensuring evidence-based decision-making and organisational learning.</li><li>Promote innovation, learning and continuous improvement across programmes and partners.</li><li>Identify and monitor strategic and programme risks, ensuring appropriate mitigation measures are integrated into planning and decision-making.</li><li>In collaboration with the BDGM, ensure programme growth, fundraising prioritisation, donor positioning, and strategic partnerships.</li></ul><p>Programme Development, Quality, and Learning</p><ul><li>Provide strategic leadership to ensure programmes are evidence-based, partner-centred and aligned with Tr caire's Programme Quality standards.</li><li>Ensure robust MEAL systems, knowledge management and learning processes are embedded across programmes.</li><li>Lead programme quality improvement efforts, including reviews, evaluations, learning and adaptive management.</li><li>Ensure cross-cutting priorities including gender equality, safeguarding, disability inclusion, accountability, conflict sensitivity and nexus approaches are integrated across programming.</li><li>Promote innovation, evidence generation and the use of learning to strengthen programme effectiveness and impact.</li><li>Promote a culture of learning, reflection, evidence generation, knowledge management, and adaptive management across programme teams and partners, organization wide and externally.</li><li>Ensure research and evaluation jointly with PIL Unit at HQ to generation of evidence for development and improvement of programme approaches, sound decision making and policy influencing internally and externally.</li></ul><p>Programme Oversight and Risk Management</p><ul><li>Maintain strategic oversight of programme performance, grant health, compliance and risk management across the portfolio.</li><li>Support Programme Managers to deliver high-quality programmes that achieve intended outcomes and meet donor and organisational standards.</li><li>Ensure effective programme monitoring, reporting and documentation systems are in place.</li><li>Ensure regular documented structured team meetings for information exchange and strategic discussions as well as to facilitate rolling out of organisational programme processes and policies within the country team.</li><li>Promote integrated programme and finance oversight to strengthen accountability, risk management and partner support.</li></ul><p><br></p><p>Essential Requirements & Skills</p><ul><li>Minimum 7 years in leading humanitarian/development programming.</li><li>At least 5 years managing managers and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</li><li>Proven technical experience in designing and leading the implementation of humanitarian and development strategies, program development and sectoral interventions across multiple thematic areas: Livelihoods, Food security, Social Cohesion, Cash-based interventions as well as applying a nexus approach, is highly desirable.</li><li>Experience in partnership-based programming and Program Quality benchmarks.</li><li>Demonstrated successful fundraising and donor engagement experience.</li><li>Strong strategic leadership and people management skills.</li><li>Ability to navigate security protocols and develop risk management strategies for operations in Lebanon and Syria.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 7 years in leading humanitarian/development programming.</p><p>At least 5 years managing managers and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</p><p>Proven technical experience in designing and leading the implementation of humanitarian and development strategies, program development and sectoral interventions across multiple thematic areas: Livelihoods, Food security, Social Cohesion, Cash-based interventions as well as applying a nexus approach, is highly desirable.</p><p>Experience in partnership-based programming and Program Quality benchmarks.</p><p>Demonstrated successful fundraising and donor engagement experience.</p><p>Strong strategic leadership and people management skills.</p><p>Ability to navigate security protocols and develop risk management strategies for operations in Lebanon and Syria.</p><p>Solid experience of managing teams in a multi-cultural environment and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels.</p><p>Excellent interpersonal and relationship management skills and demonstrated ability in using these with internal and external stakeholders (partners, donors, host government etc.).</p><p>Demonstrated ability to manage budgets in complex humanitarian contexts.</p><p>Highly organised, with excellent planning, prioritisation and problem-solving skills.</p><p>Excellent written, oral and presentational communications skills.</p><p>Fluency (written and spoken) in English; Arabic.</p><p>A team player but also willing and able to work with minimal supervision.</p><p>Ability to work under pressure and to deadlines.</p><p>Patient and pays high degree of attention to detail.</p><p>Understanding of, and empathy with, the role of the Catholic Church in development.</p><p>Ability and willingness to travel within and across countries (Lebanon and Syria) and internationally including travel to HQ in Ireland.</p>
<p>The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><ul><li>Act as the main point of contact for assigned U.S. clients.</li><li>Receive, review, and manage maintenance work orders.</li><li>Coordinate with Project Coordinators to ensure jobs are handled properly and on time.</li><li>Communicate professionally with clients through phone calls, emails, and online platforms.</li><li>Provide clients with accurate and timely updates on ongoing work orders.</li><li>Review quotations, pricing, scopes of work, and job requirements before submission.</li><li>Follow up on urgent and high-priority service requests.</li><li>Monitor work orders from assignment through completion.</li><li>Ensure client requirements, deadlines, and service standards are met.</li><li>Handle client concerns, escalations, and operational issues professionally.</li><li>Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.</li><li>Maintain strong and professional long-term relationships with clients.</li><li>Monitor team performance and help resolve operational challenges.</li><li>Ensure all assigned accounts and work orders remain properly organized and updated.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent spoken and written English is a must.</li><li>Strong communication and client-management skills.</li><li>Strong leadership, organization, and problem-solving abilities.</li><li>Ability to multitask and work under pressure.</li><li>Good computer and Microsoft Office skills.</li><li>Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.</li><li>Professional attitude and strong attention to detail.</li></ul><p>WORK DETAILS</p><p>Location: Kaslik, Lebanon</p><p>Schedule: Monday to Friday</p><p>Working Hours: 4:00 PM 12:00 AM</p><p>Full-Time | On-Site</p>
<p><b>Job Role:</b></p><ul><li>Assist the financial Manager of all tasks needed.</li><li>Audit on daily basis the cash on hand and make reconciliation of all cash branches versus cash on Hand before posting the Journal.</li><li>Post and process journal entries to ensure all business transactions are recorded.</li><li>Prepare All transfer related to Suppliers as per instruction from the CFO</li><li>Cross check the Sales Order Vs the purchase order, to determine what is left for casting</li><li>Cross check what are the returned purchased items and the related reason.</li><li>Cross check the cash flow against the required purchases , so that the CEO will be able to determine the expenses in the pipeline.</li><li>Cross check the received items based on PO Vs. the purchase invoice and then perform receiving goods on the system for (GoldGRML/Stones/Accessories/Cast).</li><li>Cashflow against the required purchases, so that the CEO will be able to determine the expenses in the pipeline.</li><li>Control all Casting items as per mold type by checking if they being distributed equally to the goldsmith team by type (A,B,C).</li><li>Control on daily basis all assemblies Vs. the item received from the goldsmith.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 to 4 years of experience in accounting</li><li>Hands-on experience with daily cash handling and bank transactions</li><li>Experience preparing bank reconciliations and journal entries.</li><li>Background in assisting with financial statements (balance sheet, income statement)</li><li>Familiarity with accounts payable and coordination with other accounting roles</li><li>Prior work in a company using accounting software (e.g., Visual Dolphin, QuickBooks, Sage)</li><li>Exposure to internal controls and cash flow monitoring</li><li>Experience coordinating with external branches or locations (e.g., multiple retail sites)</li></ul>
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