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<p>A well-established hospitality group in Beirut is looking for an experienced, commercially driven Marketing Manager to lead the marketing strategy, customer growth, and commercial performance of a diverse portfolio of restaurant and hospitality concepts. With multiple brands spanning different concepts and cuisines, this is an exciting opportunity for a hands-on marketing leader who can build strong brands while directly contributing to sales, customer acquisition, and revenue growth.</p><p>Key Responsibilities:</p><ul><li>Develop and execute the overall marketing strategy across a portfolio of hospitality and restaurant brands, ensuring each concept has a clear positioning, target audience, and differentiated identity.</li><li>Translate business objectives into commercial marketing plans that increase footfall, reservations, average spend, delivery orders, customer acquisition, retention, and overall revenue.</li><li>Develop creative and commercially effective promotions, offers, and customer acquisition initiatives based on seasonality, customer behavior, business needs, and market opportunities.</li><li>Own the annual marketing calendar, covering campaigns, seasonal activations, menu launches, outlet openings, events, special occasions, partnerships, promotions, and other revenue-driving initiatives.</li><li>Identify new opportunities to attract and retain customers, including loyalty initiatives, CRM campaigns, partnerships, corporate offers, events, experiences, and targeted customer activations.</li><li>Develop and manage digital and social media strategies, ensuring content and campaigns are aligned with each brand s positioning and commercial objectives.</li><li>Manage relationships with creative, digital, social media, influencer, PR, photography, and other external agencies and suppliers, ensuring quality, value, and timely delivery.</li><li>Lead influencer and partnership strategies to increase brand awareness, customer engagement, and measurable traffic to outlets and digital channels.</li><li>Work closely with Operations, Sales, and Senior Management to ensure marketing initiatives are commercially viable, operationally executable, and delivered effectively.</li><li>Use sales data, customer behavior, campaign performance, digital analytics, CRM data, delivery performance, customer reviews, and market trends to identify opportunities and continuously improve marketing performance.</li><li>Establish and track key marketing KPIs, including revenue impact, customer acquisition, campaign ROI, footfall, reservations, repeat visits, delivery orders, engagement, and customer retention.</li><li>Monitor competitors, market trends, and customer preferences to identify new concepts, promotions, experiences, and revenue opportunities.</li><li>Manage the marketing budget effectively, ensuring resources are allocated to initiatives that deliver measurable commercial value.</li><li>Support new restaurant openings and brand launches, from go-to-market strategy and pre-opening campaigns to launch activations and post-launch performance tracking.</li></ul><p>What We re Looking For:</p><ul><li>Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.</li><li>Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.</li><li>Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.</li><li>Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.</li><li>A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.</li><li>Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.</li><li>Experience managing agencies, influencers, creative partners, and external suppliers.</li><li>Strong leadership, communication, negotiation, and project management skills.</li><li>Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.</li><li>Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.</li><li>Excellent English communication skills.</li></ul><p>What Success Looks Like:</p><p>The successful candidate will be expected to go beyond brand awareness and deliver measurable business growth.</p><p>Success in this role means:</p><ul><li>More customers visiting our restaurants.</li><li>Increased reservations and delivery orders.</li><li>Stronger customer retention and repeat visits.</li><li>More effective and profitable promotions.</li><li>Stronger brand positioning across our different concepts.</li><li>Marketing campaigns that deliver measurable ROI.</li><li>New ideas that continuously create opportunities for sales and revenue growth.</li></ul><p>Why Join Us?</p><p>This is an opportuni</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.</li><li>Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.</li><li>Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.</li><li>Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.</li><li>A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.</li><li>Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.</li><li>Experience managing agencies, influencers, creative partners, and external suppliers.</li><li>Strong leadership, communication, negotiation, and project management skills.</li><li>Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.</li><li>Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.</li><li>Excellent English communication skills.</li></ul>
We are seeking Data Analyst to join our growing Data & AI Unit and support the development and maintenance of business intelligence solutions across our operations, commercial, and finance functions. The ideal candidate will work closely with the senior BI team to transform raw operational data into meaningful dashboards, reports, and insights that support informed business decisions across our fleet and shore-side operations.
<br>
<br>Key Responsibilities
<br>1. Business Systems & CRM
<br>• Support the administration and optimization of our CRM and Zoho business applications.
<br>• Help teams adopt consistent processes for entering and maintaining customer, sales, and order data.
<br>• Coordinate with external technology partners to resolve issues, improve workflows, and connect business systems.
<br>• Build and maintain Power BI reports and dashboards under the guidance of senior team members.
<br>• Perform data cleaning, shaping, and transformation using Power Query.
<br>• Support data reconciliation and quality checks by verifying record counts, revenue figures, shipment data, and other business information against source systems.
<br>• Assist in documenting data sources, measures, report logic, and data processes.
<br>• Respond to ad-hoc data requests from business units including operations, commercial, and finance.
<br>• Help maintain and monitor existing automated reporting pipelines.
<br>• Support the design, development, and maintenance of business intelligence solutions across the organization.
<br>• Collaborate with senior BI team members to translate business requirements into meaningful reports and data insights.
<br>• Assist in identifying data quality issues and support their investigation and resolution.
<br>• Stay up to date with modern data and AI technologies and contribute to the continuous improvement of reporting and analytics processes.
<br>• Assist in providing periodic updates to Management on pending tasks, priorities, and required actions to ensure timely follow-up and completion.
<br>• Undertake additional tasks and responsibilities related to the scope and level of the role as required.
<br>
<br>
<br>2. Reporting & Dashboards
<br>• Build and automate weekly and monthly dashboards using Zoho Analytics or similar tools.
<br>• Develop clear reports that support management decisions and business planning.
<br>3. Data Quality & Integration
<br>• Clean, validate, and reconcile data across CRM, accounting, expense, and operational systems.
<br>• Use SQL and advanced Excel to combine data from multiple sources.
<br>• Work with internal teams to improve data collection, integrations, and reporting consistency.
<br>
<br>
<br>Requirements
<br>• Bachelor’s degree in Data Analytics, Computer Science, Statistics, Business, Finance, Engineering, or a related field.
<br>• 2–4 years of experience in data analysis, business systems, or commercial reporting.
<br>• Strong SQL and advanced Excel skills, including Power Query and pivot tables.
<br>• Experience building dashboards in Zoho Analytics, Power BI, or Tableau.
<br>• Familiarity with CRM systems; experience with Zoho is a strong advantage.
<br>• Ability to translate business questions into clear analysis and practical recommendations.
<br>• Strong attention to detail, communication skills, and ability to work independently.
<br>• Fluent in English, written and spoken.
<br>• Experience in medical devices, healthcare, or a growing company is a plus.
<br>Working Hours
<br>Monday–Friday, 1:00 PM–10:00 PM
Position Overview
<br>
<br>We are looking for a highly organized, proactive, and detail-oriented Administrative Assistant with practical experience in accounting and sales support. The successful candidate will be responsible for providing day-to-day administrative assistance while supporting basic accounting activities, sales operations, customer follow-up, and documentation.
<br>
<br>The ideal candidate should be comfortable working with numbers, customers, suppliers, and internal teams, with strong communication and organizational skills.
<br>
<br>Key Responsibilities
<br>1. Administrative Support
<br>Manage daily administrative tasks and office documentation.
<br>Handle incoming calls, emails, correspondence, and inquiries.
<br>Prepare letters, quotations, reports, presentations, and other business documents.
<br>Maintain organized electronic and physical filing systems.
<br>Schedule meetings, appointments, and follow-ups.
<br>Coordinate with suppliers, customers, and internal departments.
<br>Assist management with various administrative and operational tasks.
<br>Maintain confidentiality of company and customer information.
<br>2. Accounting & Finance Support
<br>Record and maintain invoices, receipts, payments, and expenses.
<br>Assist with accounts payable and accounts receivable activities.
<br>Prepare and follow up on customer invoices and payment collections.
<br>Maintain customer and supplier account records.
<br>Assist in bank reconciliation and basic accounting reconciliations.
<br>Monitor outstanding balances and prepare collection follow-up lists.
<br>Assist the accountant with monthly reports and financial documentation.
<br>Verify invoices and supporting documents for accuracy.
<br>Maintain proper filing of accounting records.
<br>3. Sales Support
<br>Prepare and send quotations, proposals, and commercial documents.
<br>Follow up with customers regarding quotations, orders, and payments.
<br>Maintain and update customer and prospect databases.
<br>Support the sales team with order processing and documentation.
<br>Make follow-up calls and emails to existing and potential customers.
<br>Coordinate with customers regarding delivery, installation, or service requirements.
<br>Maintain accurate sales records and prepare sales activity reports.
<br>Assist in tracking sales opportunities and pending quotations.
<br>Support customer relationship management and after-sales follow-up.
<br>4. Customer & Supplier Coordination
<br>Communicate professionally with customers and suppliers.
<br>Follow up on customer requests and ensure timely responses.
<br>Coordinate with suppliers regarding orders, invoices, and deliveries.
<br>Resolve routine administrative and commercial issues or escalate them when necessary.
<br>Maintain professional relationships with customers and business partners.
<br>Qualifications & Experience
<br>Bachelor's degree or diploma in Business Administration, Accounting, Finance, Sales, or a related field.
<br>2–4 years of experience in an administrative, accounting, sales administration, or similar position.
<br>Practical knowledge of basic accounting principles.
<br>Previous experience handling invoices, payments, collections, and account records.
<br>Previous experience in sales support or customer follow-up is preferred.
<br>Good knowledge of Microsoft Office, particularly Excel and Word.
<br>Experience with accounting software or ERP systems is an advantage.
<br>Good written and verbal communication skills in English and Arabic.
<br>French is considered an advantage.
<br>Required Skills
<br>Strong organizational and time-management skills.
<br>Excellent attention to detail and accuracy.
<br>Good numerical and analytical abilities.
<br>Strong communication and interpersonal skills.
<br>Customer-oriented attitude.
<br>Ability to multitask and prioritize responsibilities.
<br>Ability to work independently and as part of a team.
<br>Professional attitude and appearance.
<br>Strong follow-up and problem-solving skills.
<br>Ability to handle confidential information responsibly.
<br>Preferred Profile
<br>
<br>The ideal candidate is someone who can combine administrative efficiency, basic accounting knowledge, and sales coordination. The position requires a person who is comfortable dealing with both numbers and people, can follow up on pending tasks without constant supervision, and can maintain accurate records
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Regional Masterplan to Combat Sand and Dust Storms for West Asia<br> Work Location<br>Home Based<br> Expected duration<br>11.5 months (120 days Part time)<br> Duties and Responsibilities<br>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. This consultancy is established at the West Asia Office within the framework of the Strategic Cooperation Agreement between UNEP and the Ministry of Environment, Water and Agriculture (MEWA) of the Kingdom of Saudi Arabia. The Consultant will report to the Project Manager at the UNEP West Asia Office. Within the above context, UNEP and the National Centre for Meteorology (NCM), through its Regional Centre on Sand and Dust Stoms (SDS), will collaborate to develop the Regional Master Plan to Combat Sand and Dust Storm in West Asia. The Master Plan will capitalize on the resources and knowledge available at the Regional SDS Centre. Furthermore, The Master Plan will serve as a policy and technical document to guide actions at the regional, national and local levels to tackle the sand and dust storms across the full cycle. Considerable meteorological work has been done to monitor SDS and identify sources (hotspots). However, noticeable gaps are still apparent in identifying root causes and designing micro-scale mitigation measures and evidence-based monitoring. The Consultant will provide technical leadership for the development of the Regional SDS Masterplan, ensuring that all technical inputs are aligned, concise and consolidated into one coherent document, while also providing technical advisory support to NCM on the ongoing development of the national SDS framework, including participation in relevant meetings and review of technical inputs. 2.Duties and Responsibilities Under the direct supervision of the Project Manager in UNEP West Asia Office, and in collaboration with the Regional SDS Centre, relevant regional and national entities, the Consultant will carry out the following duties and responsibilities. 1.Conduct a Regional Literature Review on SDS Sources and Hotspots 1.1Review available studies, reports, assessments, datasets and other relevant publications addressing sand and dust storm sources, hotspots, drivers and mitigation measures in West Asia. 1.2Compile a preliminary list of SDS hotspots identified by the Regional SDS Centre and other available regional and national sources. Based on the literature review, develop practical criteria for identifying and categorizing SDS hotspots using available evidence and information. 1.3 To the extent possible, conduct a desk-based analysis of the identified SDS hotspots and prepare concise profiles for each hotspot, covering, where information is available, their location, main causes, land use and land-cover characteristics, water management and agricultural practices, topography, climatic conditions, frequency of SDS events, anthropogenic drivers, key impacts, and available evidence regarding their contribution to sand and dust storm generation. 1.4Prepare an inception report outlining the proposed methodology, literature review approach, criteria for hotspot identification and categorization, preliminary list of hotspots, workplan, and anticipated data gaps and limitations. 2.Draft of the “Regional Masterplan to Combat Sand and Dust Storms for West Asia” The Master Plan will serve as guiding document for countries, addressing SDS from multiple dimensions, especially root causes and prevention. It should contain guidelines for countries on how to develop local/national level action plans, including standardized methodologies to guide assessment, monitoring, and implementation to address sand and dust storms, especially at the hotspot level. The guidelines will also promote the integration of SDS mitigation and adaptation measures into national environmental and development policies 1.1Prepare annotated outline for the Master plan describing major sections, the information needed for each section and the rationale for it 1.2Compile data, information, and findings for the various sections of the Masterplan, while providing overall coordination and technical leadership. 1.3Coordinate closely with other experts developing specific sections of the Masterplan, including economic valuation, health impacts, and mitigation measures, to ensure coherence, coherence across sections and avoid duplication. 1.4Compile and consolidate the various sections into one comprehensive and well-structured document. 1.5Conduct stakeholder meetings with relevant institutions and NCM personnel to gather technical inputs and support the further development of the Regional Masterplan. 3.Regional Consultations The consultant will provide inputs to the national (particularly Saudi Arabia) and regional consultations, present the findings of the above tasks and gather input and feedback from the relevant stakeholders and institutions to reflect in the final Master Plan 4.Final Version of the “Regional Masterplan to Combat Sand and Dust Storms for West Asia” 4.1Refine and finalize the Masterplan, with all comments and feedback fully incorporated and addressed. 4.2Submit the final version of the Masterplan in a format ready for review, endorsement, and publication.<br> Qualifications/special skills<br>Master's degree or equivalent in Environmental Management, Land or Water Management, Climate Science, or related field is required A first-level university degree, combined with two (2) additional years of qualifying experience may be accepted in lieu of an advanced university degree. PHD degree is also desirable Minimum 10 years of experience in land and water management, or related field, is required. Proven experience in providing technical guidance and capacity-building programs is required. Experience in multistakeholder engagement and developing technical reports, is required. Strong knowledge of environmental issues in West Asia, is required. Experience in working with international organizations, government agencies, or funding institutions, is an asset.<br> Languages<br>Fluency in English and Arabic is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>The United Nations has proclaimed the Decade of Sustainable Transport to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration).</p><p>The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan.</p><p>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design:</p><p>A- Needs and Gap Assessment</p><ul><li>Map existing national transport data systems, indicators, and reporting cycles in the region.</li><li>Identify gaps relative to the UN Decade s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data).</li></ul><p>B- Technical Architecture Design</p><ul><li>Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols).</li><li>Define core indicators: minimum set for the Decade, plus optional expansion.</li><li>Specify requirements for data validation, quality assurance, and interoperability with national systems.</li><li>Recommend open-source or commercially available platforms (with cost-benefit comparison).</li></ul><p>C- Institutional and Governance Framework</p><ul><li>Define roles and responsibilities: regional hub, national focal points, technical working group.</li><li>Propose data ownership, access rights, confidentiality, and data sharing agreements.</li><li>Outline a capacity-building plan for member states.</li></ul><p>D- Implementation Roadmap</p><ul><li>Phased timeline with milestones, risks, and dependencies.</li><li>Pilot testing approach (2 3 willing member states).</li><li>Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2><ul><li>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>At least 10 years of experience in transport data systems, regional integration projects, or M&E frameworks for sustainable transport is required.</li><li>Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable.</li><li>Excellent writing skills is required.</li></ul><h2>Languages</h2><ul><li>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA.</li><li>Fluency in English and Arabic is required, as the report should be delivered in English or Arabic.</li><li>Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</li></ul>
We are seeking an experienced, confident, and guest-focused waitress to join the team.</p>
<p>As a waitress, you are responsible for delivering an outstanding dining experience while leading a designated service section. You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure. Acting as the key link between guests, the kitchen, bar, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.</p>
<p>More than serving food and beverages, you are an ambassador of the experience.</p>
<p>Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.</p>
<p>The role is based in Riyadh, Saudi Arabia.</p>
<p>Seasonal 6 month contract: visa, flights, basic salary, accommodation, and transport all provided for by the company. No expense for candidate.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Deliver exceptional, personalised table service in accordance with the restaurant's service standards.</li>
<li>Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.</li>
<li>Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.</li>
<li>Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.</li>
<li>Provide expert recommendations based on guest preferences, dietary requirements, and allergies.</li>
<li>Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.</li>
<li>Accurately take food and beverage orders and enter them into the POS system.</li>
<li>Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.</li>
<li>Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.</li>
<li>Resolve guest concerns professionally and escalate issues to management where appropriate.</li>
<li>Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.</li>
<li>Assist in training, coaching, and mentoring junior front-of-house team members.</li>
<li>Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.</li>
<li>Process guest bills accurately and efficiently, ensuring a seamless payment experience.</li>
<li>Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.</li>
<li>Ensure compliance with food safety, hygiene, and health and safety standards.</li>
<li>Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–3 years’ experience as a waitress or senior waitress in a premium restaurant, luxury hotel, or fine-dining restaurant.</li>
<li>A warm, engaging, and professional approach with a genuine passion for hospitality.</li>
<li>Fluent in English with excellent verbal communication skills.</li>
<li>Outgoing, confident, and charismatic personality.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong understanding of food and beverage service, with ability to upsell effectively.</li>
<li>Team player who thrives in a fast-paced, dynamic environment.</li>
<li>Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.</li>
<li>Experience using restaurant POS systems.</li>
<li>Impeccable personal presentation and professional demeanour.</li>
</ul>
<h4>About the group</h4>
<p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p>
<p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p>
<h4>Crafting a homegrown legacy</h4>
<p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p>
<h4>Our signature brands</h4>
<p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, Zodiac Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p>
<p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, ensuring full legal protection and readiness for global expansion.</p>
<h4>We are only getting started!</h4>
<p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p>
<h4>People first</h4>
<p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p>
<h4>Benefits</h4>
<ul>
<li>Competitive salary packages – aligned with market standards and experience.</li>
<li>Visa (1 year temp) and flights into the country for non-citizens.</li>
<li>Accommodation.</li>
<li>Transportation allowance.</li>
<li>Career development and internal promotions – grow with us across departments and seasons.</li>
<li>Creative and collaborative work culture – built on passion, innovation, and attention to detail.</li>
<li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment.</li>
<li>Experience working on premium events within The Groves, Riyadh Season.</li>
<li>Cultural diversity – join a team of passionate professionals from around the world.</li>
</ul>
<p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p>
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process. Its decentralized operating model has made it a hub for rapid growth by reinvesting in its portfolio.</p>
<h4>Why this role matters</h4>
<p>We are looking for a highly analytical, results-driven go-to-market (GTM) engineer who combines the execution skills of a sales development representative (SDR) with the analytical mindset of a growth engineer.</p>
<p>This hybrid role combines outbound sales, growth experimentation, automation, and performance analytics. The ideal candidate is comfortable making cold calls, engaging with prospective customers, analyzing sales data, and continuously experimenting to improve conversion rates.</p>
<h4>Key responsibilities</h4>
<p><strong>Outbound sales execution</strong></p>
<ul>
<li>Conduct cold calls to restaurant owners, managers, and decision-makers to generate qualified opportunities.</li>
<li>Execute personalized outbound email campaigns and follow-up sequences.</li>
<li>Book product demonstrations and meetings for the sales team.</li>
<li>Identify potential customers through prospecting, research, and lead generation.</li>
<li>Maintain accurate records of prospect interactions and outcomes in the CRM.</li>
<li>Test new prospecting approaches while consistently meeting weekly outreach targets.</li>
</ul>
<p><strong>Sales performance tracking and analytics</strong></p>
<ul>
<li>Track and analyze the performance of outbound calls and email campaigns, including individual activities and broader team performance.</li>
<li>Monitor key performance indicators, including:
<ul>
<li>Cold calls completed and decision-maker connection rates.</li>
<li>Conversion rates from calls to booked demonstrations.</li>
<li>Email open rates, reply rates, and positive response rates.</li>
<li>Email-to-meeting conversion rates.</li>
<li>Demonstration attendance and qualification rates.</li>
<li>Lead-to-customer conversion rates.</li>
</ul>
</li>
<li>Build performance dashboards and reporting tools to identify trends, bottlenecks, and improvement opportunities.</li>
<li>Compare individual and team performance to identify successful techniques and best practices.</li>
</ul>
<p><strong>Continuous experimentation and A/B testing</strong></p>
<ul>
<li>Design and conduct structured A/B tests to improve outbound sales performance.</li>
<li>Test different cold-call opening statements, pitches, objection-handling techniques, and calls to action.</li>
<li>Experiment with email subject lines, personalization strategies, messaging, formats, and follow-up sequences.</li>
<li>Analyze which messaging approaches generate the highest response and meeting conversion rates.</li>
<li>Document experiment results and implement winning strategies across the sales team.</li>
<li>Continuously optimize the entire outbound sales funnel based on measurable results.</li>
</ul>
<p><strong>Ideal customer profile optimization</strong></p>
<ul>
<li>Identify the most responsive customer segments based on restaurant type, size, location, technology adoption, and other relevant characteristics.</li>
<li>Test different ideal customer profiles to determine which segments have the highest conversion rates and acquisition potential.</li>
<li>Analyze differences in outreach performance between independent restaurants, restaurant groups, and other customer categories.</li>
<li>Identify buying signals and characteristics associated with successful conversions.</li>
<li>Develop data-driven recommendations for prioritizing high-value prospects.</li>
</ul>
<p><strong>Outreach timing and channel optimization</strong></p>
<ul>
<li>Test different days and times to determine when restaurant owners and decision-makers are most likely to answer calls or respond to emails.</li>
<li>Identify the most effective combinations of phone calls, emails, and other outreach channels.</li>
<li>Optimize follow-up frequency, timing, and sequence structure.</li>
<li>Develop targeted outbound strategies for different customer segments.</li>
<li>Recommend strategies to increase contact rates while reducing unnecessary sales activities.</li>
</ul>
<p><strong>Sales automation and GTM engineering</strong></p>
<ul>
<li>Develop and improve automated prospecting and outreach workflows.</li>
<li>Leverage AI tools to streamline lead research, personalization, CRM updates, and campaign analysis.</li>
<li>Identify repetitive sales activities that can be automated without compromising outreach quality.</li>
<li>Improve lead scoring, prospect segmentation, and campaign targeting.</li>
<li>Collaborate with engineering and leadership teams to improve internal sales tools and workflows.</li>
<li>Build repeatable processes that allow the company to scale outbound sales efficiently.</li>
</ul>
<p><strong>Sales process improvement and team enablement</strong></p>
<ul>
<li>Translate experiment results into clear, actionable recommendations for the sales team.</li>
<li>Develop standardized cold-call scripts, email templates, and outreach playbooks.</li>
<li>Identify best practices from top-performing representatives and help replicate them across the team.</li>
<li>Provide regular insights and feedback to improve team performance.</li>
<li>Support the onboarding of future sales representatives by documenting successful outreach strategies.</li>
<li>Help establish a culture of continuous improvement, experimentation, and accountability.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong analytical skills and a data-driven approach to problem-solving.</li>
<li>Excellent communication skills and confidence conducting cold calls.</li>
<li>Ability to analyze performance metrics and translate findings into practical improvements.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Willingness to experiment, learn from failures, and continuously improve.</li>
<li>Ability to work independently and take ownership of measurable results.</li>
<li>Comfort working in a fast-paced startup environment.</li>
<li>Strong proficiency with spreadsheets, CRM systems, and digital productivity tools.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience in outbound B2B sales, sales development, growth marketing, or revenue operations.</li>
<li>Familiarity with CRM platforms and sales engagement tools.</li>
<li>Experience designing A/B tests and analyzing conversion funnels.</li>
<li>Knowledge of AI-powered sales automation tools.</li>
<li>Experience with tools such as HubSpot, Salesforce, Apollo, Instantly, or similar platforms.</li>
<li>Basic technical skills in SQL, Python, APIs, or no-code automation tools are an asset.</li>
<li>Understanding of SaaS business models and customer acquisition economics.</li>
</ul>
<h4>Key performance indicators</h4>
<p>Success in this role will be measured across two dimensions:</p>
<p><strong>Sales execution</strong></p>
<ul>
<li>Weekly outbound call and email activity.</li>
<li>Number of qualified meetings and product demonstrations booked.</li>
<li>Positive response rates and prospect engagement.</li>
<li>Sales opportunities and pipeline generated.</li>
</ul>
<p><strong>Growth engineering and optimization</strong></p>
<ul>
<li>Improvement in call-to-meeting conversion rates.</li>
<li>Improvement in email-to-meeting conversion rates.</li>
<li>Increase in qualified meetings generated per 100 outreach attempts.</li>
<li>Number and quality of experiments conducted.</li>
<li>Identification of high-performing customer segments.</li>
<li>Adoption of successful processes by the broader sales team.</li>
<li>Improvements in sales productivity through automation.</li>
</ul>
<p><br></p><h3>Key Responsibilities</h3><h4>Project Coordination and Management</h4><ul><li>Lead the day-to-day coordination and implementation of the assigned project in line with approved objectives, workplans, timelines, budgets, and organizational procedures.</li><li>Develop and regularly update implementation plans, stakeholder engagement plans, activity schedules, and risk mitigation measures.</li><li>Coordinate closely with relevant ABAAD technical, programmatic, MEL, communications, finance, and operations teams.</li><li>Ensure timely delivery of project activities and outputs and proactively address implementation challenges.</li><li>Coordinate external consultants, service providers, and partners, as relevant.</li><li>Contribute to narrative and financial monitoring, reporting, and other project documentation.</li></ul><h4>Technical Coordination</h4><ul><li>Support the integration of gender equality, GBV prevention, protection, social norms transformation, and positive masculinities across project implementation.</li><li>Ensure that activities are implemented in accordance with survivor-centered, do-no-harm, confidentiality, safeguarding, and PSEA principles.</li><li>Apply a nuanced understanding of the intersections between gender, power, family dynamics, social norms, faith, and protection.</li><li>Work closely with ABAAD's technical teams and external experts to ensure the technical quality and contextual relevance of project interventions and materials.</li><li>Support the adaptation of technical concepts and approaches for different stakeholder groups while safeguarding the project's core gender equality and protection principles.</li></ul><h4>Stakeholder and Partnership Engagement</h4><ul><li>Map, engage, and maintain constructive relationships with a diverse range of relevant stakeholders, including community actors, civil society organizations, institutions, subject-matter experts, and other influential actors.</li><li>Coordinate consultations, meetings, workshops, dialogue processes, and other stakeholder engagement activities.</li><li>Navigate diverse institutional, social, cultural, and religious perspectives with diplomacy and sensitivity.</li><li>Identify opportunities for collaboration and knowledge exchange with relevant national and regional actors.</li><li>Represent ABAAD in relevant project-related meetings and coordination spaces, as requested.</li></ul><h4>Contextual, Legal, and Policy Analysis</h4><ul><li>Maintain strong knowledge of Lebanon's social, political, religious, and legal context as it relates to gender equality and protection.</li><li>Follow developments related to Lebanese personal status laws and religious court systems, particularly their implications for women and girls, family relationships, and protection from violence.</li><li>Demonstrate understanding of the relationship between personal status frameworks, civil and criminal legislation, and protection mechanisms in Lebanon.</li><li>Support contextual and stakeholder analysis to inform project implementation and adaptation.</li><li>Identify emerging legal, institutional, social, or political developments that may create risks or opportunities for the project.</li></ul><h4>Knowledge Management and Learning</h4><ul><li>Coordinate research, documentation, learning, and knowledge-development processes associated with the project.</li><li>Support the development and technical review of project resources and knowledge products.</li><li>Document lessons learned, promising practices, implementation challenges, and emerging insights.</li><li>Facilitate internal and external learning processes and contribute to the dissemination of relevant project learning.</li><li>Ensure that knowledge products are technically sound, accessible, contextually appropriate, and aligned with ABAAD's principles and approaches.</li></ul><h4>Monitoring, Reporting, and Risk Management</h4><ul><li>Work closely with the MEL team to monitor implementation progress, results, and emerging learning.</li><li>Support the collection and analysis of qualitative and quantitative project information.</li><li>Prepare high-quality narrative reports, activity documentation, presentations, and other required materials.</li><li>Proactively identify programmatic, protection, safeguarding, reputational, contextual, and operational risks and support appropriate mitigation measures.</li><li>Ensure appropriate documentation while respecting confidentiality and data-protection requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in gender studies, law, human rights, social sciences, political science, development studies, religious studies, or another relevant field. A bachelor s degree combined with substantial relevant professional experience may be considered.</li><li>Minimum seven years of progressively responsible professional experience in gender equality, GBV, protection, human rights, social development, social norms change, community engagement, or related fields.</li><li>Demonstrated experience coordinating or managing complex development, protection, gender, or social change programs.</li><li>Excellent knowledge of the Lebanese personal status system, including familiarity with the different religious jurisdictions and their implications for gender equality, women s rights, family relations, and protection.</li><li>Strong knowledge of gender equality, GBV prevention and response, and protection principles, including survivor-centered and do-no-harm approaches.</li><li>Strong understanding of the intersection between gender, social norms, family dynamics, religion/faith, and protection within the Lebanese context.</li><li>Good knowledge of Lebanon's religious and confessional landscape and the role of religious and community institutions within Lebanese society.</li><li>Demonstrated experience engaging with a diverse range of institutional and community stakeholders and navigating sensitive or complex stakeholder environments.</li><li>Experience facilitating consultations, workshops, dialogue processes, or other participatory processes with diverse stakeholders.</li><li>Demonstrated ability to approach culturally, socially, or religiously sensitive issues with nuance while maintaining clear gender equality and protection principles.</li><li>Experience contributing to research, technical resources, knowledge products, curricula, guidance, or similar materials is an asset.</li><li>Strong project management skills, including work planning, budgeting, monitoring, reporting, coordination, and risk management.</li><li>Excellent analytical, facilitation, negotiation, interpersonal, and communication skills.</li><li>Excellent written and spoken Arabic and English. French is an asset.</li><li>Previous professional engagement with religious institutions, faith-based organizations, religious leaders, or interfaith initiatives is a strong asset.</li><li>Familiarity with theological, religious, or faith-based perspectives on gender, family relations, social justice, human dignity, or violence prevention is an asset.</li><li>Experience working on social and gender norms transformation and/or engagement of men and boys and positive masculinities is an asset.</li><li>Experience working across different religious, cultural, or community constituencies in Lebanon is highly desirable.</li><li>Existing familiarity with relevant civil society, legal, academic, religious, and community stakeholder networks in Lebanon is an asset.</li><li>Regional experience in the MENA region is an advantage.</li></ul>
Research and Project Assistance - Digital Development and Digital Cooperation (IC)
Information Technology
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Expected outputs comprise: • IGM 6.0 and DCDF 3.0 work packages: the complete set of substantive, coordination and operational materials for preparation, delivery and follow-up — including the Tunisia national workshop and the regional EGM / High-Level Roundtable convened back to back with IGM 6.0 — with maintained contribution and follow-up trackers. • ADA 2.0, ADDR 3.0 and MMM/GM work packages: research and evidence inputs, consultation and comments matrices, consolidated drafting inputs and revised text, annexes, statistical tables and visual aids, validation and issue logs, and updated assessment elements, metadata and guidance. • Integrated delivery and follow-up tracker: a regularly updated workplan covering responsibilities, milestones, deadlines, clearances, versions, action points and interdependencies across the channels and product streams. • Progress and handover documentation: concise periodic progress updates and an organized final handover package of working files, source materials, outstanding actions and cleared versions. Furthermore, support to: NDDRs 3.0 for 12 countries; ADD-FPM 3.0; ESCWA inputs to WSIS+20 follow-up and GDC-related processes, including WSIS-GDC matrices, and participation in global and regional fora; JTC/CRTCM and AWG meetings and related follow-ups; preparations for the LAS Permanent Committee, Executive Bureau and ATICM meetings of December 2026 and January 2027; the DCD-OP, related portals and the Observatories; and general project level support functions across the above.<br> Work Location<br>UN-ESCWA<br> Expected duration<br>2.5 Months<br> Duties and Responsibilities<br>OBJECTIVES The services of an individual contractor are required to provide substantive, research, coordination, documentation and operational support under ADCD-ASAP, Phase 2, through: • two priority engagement channels: the sixth session of the Committee on Technology for Development (IGM 6.0); and the third Arab Digital Cooperation and Development Forum (DCDF 3.0), targeted for end January 2027, subject to host confirmation, with its three high-level segments — the second High-Level Partners Conference on the Arab Digital Agenda (HLPC.ADA 2.0) the fifth Arab High-Level Forum on WSIS and the 2030 Agenda (AHLF.WSIS 5.0) and the eighth Arab Internet Governance Forum (Arab IGF 8.0) — including their preparatory, delivery and follow-up processes; and • two interlinked product streams: the second Arab Digital Agenda (ADA 2.0); and the third Arab Digital Development Report (ADDR 3.0), underpinned by the National Digital Development Reviews (NDDRs 3.0), together with the Digital Development Measurement and Monitoring Model and its Guiding Manual (MMM/GM) and the Arab Digital Development Framework and Processes Manual (ADD-FPM 3.0). Furthermore, the services support ESCWA’s standing digital cooperation and development processes, platforms and mechanisms, as set out below. DUTIES AND RESPONSIBILITIES Under the supervision of the ADCD-ASAP team, the IC will: • support the preparation, delivery and follow-up of IGM 6.0 and of DCDF 3.0 with its HLPC.ADA 2.0 AHLF.WSIS 5.0 and Arab IGF 8.0 components, including concept, background and official documentation, draft agendas, invitations, speaker and stakeholder coordination, briefing and presentation materials, talking points, summary records, outreach materials and follow-up actions. • support the Tunisia national workshop on the National Digital Development Review and the regional expert group meeting / High-Level Roundtable of Digital Development Leaders, convened back to back with IGM 6.0, including concept and information notes, agendas, invitations, participant coordination, documentation, session messages and follow-up. • coordinate inputs, timelines, clearances and operational arrangements with the ADCD-ASAP team, relevant ESCWA units, member countries, the League of Arab States and other regional and international partners. • support preparatory workshops, expert group meetings, consultations, coordination meetings and capacity-building activities linked to the channels and product streams, including participant coordination, documentation, concise minutes, action points and follow-up. In relation to the two interlinked product streams, the IC will: • ADA 2.0: support desk research, stakeholder consultations, consolidation of inputs, drafting and revision of substantive sections, evidence tables and annexes, and validation, editing and follow-up documentation. • ADDR 3.0 and NDDRs 3.0: support the compilation, validation and analysis of country and regional evidence; examine datasets and country submissions, identify gaps and inconsistencies and maintain validation and issue logs; prepare statistical tables, graphs and other visual aids; assist in drafting and reviewing technical inputs; and support expert review and consultation processes. • MMM/GM and ADD-FPM 3.0: support the revision, documentation and quality assurance of both instruments, including information elements, metadata, assessment instruments, guidance, country inputs and capacity-building materials. • ensure substantive and terminological coherence across the channels and product streams, including accurate cross-references and consistent use of agreed concepts, classifications and version labels; and proofread and edit outgoing documents for adherence to United Nations style and ESCWA formats and publishable readiness. • prepare communication, outreach and basic web-ready materials, and support ESCWA’s Digital Cooperation and Development online platform (DCD-OP) and related portals (ADA, CPF, NDDR-ADDR) by organizing, updating and quality-checking content and resources for publishing, in coordination with the relevant ESCWA units. Furthermore, the IC will support the following standing processes, mechanisms and support functions: • NDDRs 3.0 for 12 countries: support country inputs and their validation, national consultations, drafting and review, and follow-up with country counterparts. • Global and regional processes: support ESCWA inputs to WSIS+20 follow-up and Global Digital Compact (GDC)-related processes, including WSIS-GDC matrices, and to global and regional fora and mechanisms (e.g. the WSIS Forum, UNGIS, CSTD and IGF 2026), by consolidating inputs and drafting briefing and background notes. • Observatories: support the development, population and maintenance of the regional and national Digital Development and Digital Cooperation Observatories. • JTC/CRTCM and Arab Working Group meetings: contribute to the preparation and organization of the ESCWA–LAS ADA Joint Technical Committee and Core Research and Technical Cooperation Mechanisms (JTC/CRTCM) series, and co-organize the LAS Arab Working Group on ICT Strategy (AWG) series, in support of ADA 2.0, NDDRs 3.0 and MMM/GM, by drafting information notes, agendas, lists of invitees and reports, and supporting one-to-one country follow-ups. • LAS intergovernmental meetings: support preparations for the meetings of the LAS Permanent Committee and Executive Bureau, and of the Arab Telecommunications and Information Technology Council of Ministers (ATICM), of December 2026 and January 2027, including background documentation, agenda items, submissions on ADA 2.0 and ADDR 3.0, and follow-up. • General project level support: provide, under supervision, the full range of project-level support functions — correspondence and the production of large, complex documents, reports, tables, presentations and trackers; calendars, meeting scheduling, attendance and minutes; version control, deadline tracking and information flow with the relevant ESCWA units; and all arrangements for official events and meetings (e.g. room reservations, guest and participant lists, invitations, catering, seating arrangements, background documentation and special equipment), in coordination with internal and external stakeholders and partners as relevant. • perform other related tasks and duties as assigned.<br> Qualifications/special skills<br>A Bachelor's degree in information society, digital cooperation and digital development, economics, development studies, sustainable development or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed At least two years of experience in research and analysis relating to the Arab region is required. Experience and knowledge of information society, digital cooperation and digital development, economics and sustainable development issues are desirable. Experience with an international organization in a developmental field is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
A reputable International Company in Beirut is seeking a Junior Data Analyst to join our growing Data & AI Unit and support the development and maintenance of business intelligence solutions across our operations, commercial, and finance functions. The ideal candidate will work closely with the senior BI team to transform raw operational data into meaningful dashboards, reports, and insights that support informed business decisions across our fleet and shore-side operations.
<br>This is a hands-on opportunity for someone early in their career who is eager to develop their skills in data analytics, business intelligence, and data engineering within a high-volume shipping and logistics environment.
<br>To succeed in this role, you should have strong analytical and problem-solving skills, excellent attention to detail, a proactive learning mindset, and the ability to communicate effectively with both technical and business teams.
<br>
<br>What will you do?
<br>• Build and maintain Power BI reports and dashboards under the guidance of senior team members
<br>• Write, test, and optimize SQL queries against SQL Server to extract, analyze, and validate data
<br>• Perform data cleaning, shaping, and transformation using Power Query
<br>• Support data reconciliation and quality checks by verifying record counts, revenue figures, shipment data, and other business information against source systems
<br>• Assist in documenting data sources, measures, report logic, and data processes
<br>• Respond to ad-hoc data requests from business units including operations, commercial, and finance
<br>• Help maintain and monitor existing automated reporting pipelines
<br>• Learn and gradually contribute to DAX measure development and workflow automation
<br>• Support the design, development, and maintenance of business intelligence solutions across the organization
<br>• Collaborate with senior BI team members to translate business requirements into meaningful reports and data insights
<br>• Assist in identifying data quality issues and support their investigation and resolution
<br>• Stay up to date with modern data and AI technologies and contribute to the continuous improvement of reporting and analytics processes
<br>• Assist in providing periodic updates to Management on pending tasks, priorities, and required actions to ensure timely follow-up and completion
<br>• Undertake additional tasks and responsibilities related to the scope and level of the role as required
<br>
<br>What do we expect of you?
<br>• Bachelor's degree in Computer Science, Statistics, Engineering, Business Analytics, Information Systems, or a related field
<br>• Minimum 2–3 years of experience in data analytics, business intelligence, or a related field
<br>• Experience or strong interest in the logistics, shipping, or supply chain industry is a strong advantage
<br>• Foundational knowledge of SQL, including SELECT queries, joins, and aggregations
<br>• Familiarity with Power BI, DAX, and Power Query (M)
<br>• Exposure to Agentic AI, Copilot Studio, Power Automate, Office Scripts, and Microsoft Fabric is an advantage
<br>• Basic knowledge of Python for data manipulation
<br>• Strong Microsoft Excel and data visualization skills
<br>• Strong analytical and problem-solving skills with attention to detail
<br>• Excellent verbal and written communication skills
<br>• Proactive, eager to learn, and solution oriented
<br>• Ability to work effectively with both technical teams and business stakeholders
<br>• Fluent in English, written and spoken; knowledge of other languages is an advantage
<br>• Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment
We are seeking an experienced, confident, and guest-focused captain waitress to join the team at Little Krazy, a whimsical fine-dining destination where exceptional hospitality meets immersive dining.</p>
<p>As a captain waitress, you are responsible for delivering an outstanding dining experience while leading a designated service section. You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure. Acting as the key link between guests, the kitchen, bar, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.</p>
<p>More than serving food and beverages, you are an ambassador of the Little Krazy experience. Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.</p>
<p>The role is based in Riyadh, Saudi Arabia. It is a one-year contract with visa, flights, basic salary, accommodation, and transport all provided by the company. There are no expenses for candidates.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Deliver exceptional, personalised table service in accordance with the restaurant's service standards.</li>
<li>Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.</li>
<li>Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.</li>
<li>Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.</li>
<li>Provide expert recommendations based on guest preferences, dietary requirements, and allergies.</li>
<li>Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.</li>
<li>Accurately take food and beverage orders and enter them into the POS system.</li>
<li>Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.</li>
<li>Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.</li>
<li>Resolve guest concerns professionally and escalate issues to management where appropriate.</li>
<li>Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.</li>
<li>Assist in training, coaching, and mentoring junior front-of-house team members.</li>
<li>Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.</li>
<li>Process guest bills accurately and efficiently, ensuring a seamless payment experience.</li>
<li>Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.</li>
<li>Ensure compliance with food safety, hygiene, and health and safety standards.</li>
<li>Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–3 years’ experience as a captain waitress or senior waitress in a premium restaurant, luxury hotel, or fine-dining restaurant.</li>
<li>A warm, engaging, and professional approach with a genuine passion for hospitality.</li>
<li>Fluent in English with excellent verbal communication skills.</li>
<li>Outgoing, confident, and charismatic personality.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong understanding of food and beverage service, with ability to upsell effectively.</li>
<li>Team player who thrives in a fast-paced, dynamic environment.</li>
<li>Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.</li>
<li>Experience using restaurant POS systems.</li>
<li>Proven ability to remain calm, organised, and efficient in a fast-paced environment.</li>
<li>Impeccable personal presentation and professional demeanour.</li>
</ul>
<h4>About the group</h4>
<p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p>
<p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p>
<h4>Crafting a homegrown legacy</h4>
<p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p>
<h4>Our signature brands</h4>
<p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, food and beverage, lifestyle, wellness, family and pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p>
<p>Our brands are also registered across the GCC and internationally, such as in the United Kingdom, Egypt, Morocco, and others, ensuring full legal protection and readiness for global expansion.</p>
<h4>We are only getting started</h4>
<p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p>
<h4>People first</h4>
<p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p>
<h4>Benefits</h4>
<ul>
<li>Competitive salary packages aligned with market standards and experience.</li>
<li>Visa (1 year temporary) and flights into the country for non-citizens.</li>
<li>Accommodation.</li>
<li>Transportation allowance.</li>
<li>Career development and internal promotions—grow with us across departments and seasons.</li>
<li>Creative and collaborative work culture built on passion, innovation, and attention to detail.</li>
<li>Exposure to high-end hospitality and entertainment concepts—gain experience in premium food and beverage and entertainment.</li>
<li>Experience working on premium events within The Groves, Riyadh Season.</li>
<li>Cultural diversity—join a team of passionate professionals from around the world.</li>
</ul>
<p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About WPP Media</strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. </p><br><p>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p><br><p>For more information, visit wppmedia.com.</p><br><br><p><strong>About Mindshare: A Leading WPP Media Brand</strong></p><br><p>Mindshare delivers Good Growth for its clients. As “Growth Architects,' we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.</p><br><p><strong>Role Summary and Impact</strong></p><br><p>We are seeking an Associate, SEO to join our growing Organic Search team. You will be part of the Organic Performance team, which helps clients improve performance and user experience across digital assets via organic (non-paid) channels like organic search (SEO), content optimization, and integrated search.</p><br><ul><li>Execute SEO strategy by understanding the client’s products, competition, industry landscape, marketing goals and objectives.</li><li>Manage workflow of organic search related tasks for clients and have detailed knowledge of the status of client roadmaps and requirements.</li><li>Ensure strong project management skills and delivery against deadlines. The ability to multitask is a must-have.</li><li>Attend client and agency meetings to present deliverables, SEO strategies results, and tactics</li><li>Monitor, track and evaluate SEO performance based on client KPI targets (SEO traffic, rankings, conversions, technical seo score, etc.)</li><li>Review and analyze competitor sites and understand their organic search approach</li><li>Perform keyword research, grouping keywords into logical themes and prioritizing them based on search volume, intent and relevance to your client’s website.</li><li>Perform gap analysis, research on the website’s niche, trending topics and competitors to deliver content ideas to be put into production</li><li>Optimize key on-page elements of a website, including Metadata, heading tags, URLs, alt attributes, etc.</li><li>Perform audits of the technical factors affecting search engine optimization (crawling, indexing, duplication, structured data, core web vitals etc.).</li><li>Produce insightful and comprehensive technical recommendations.</li><li>Analyse regular crawls to assess site health and identify opportunities.</li><li>Work with other members of the Organic Performance team to develop knowledge and understanding of Organic Search, Content Marketing, etc.</li><li>Work closely with the Paid Search team to execute integrated search strategy.</li><li>Work closely with client teams and 3rd party web development teams to ensure optimizations and implemented efficiently.</li><li>Stay current with industry trends, best practices, and discusses potential impact with team on client work</li><li>Demonstrate proficiency with core SEO tools, and exposure to GEO and AI search optimization.</li></ul><p><strong>Skills and Experience</strong></p><br><p>At&nbsp;WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace&nbsp;WPP &amp;&nbsp;WPP Media’s&nbsp;shared&nbsp;core&nbsp;values:</p><br><ul><li>Be&nbsp;<strong>Extraordinary</strong>&nbsp;by&nbsp;<em>Leading Collectively</em>&nbsp;to&nbsp;<em>Inspire transformational Creativity.</em></li><li>Create an&nbsp;<strong>Open</strong>&nbsp;environment by<em>&nbsp;Balancing People and Client Experiences</em>&nbsp;by&nbsp;<em>Cultivating Trust</em>.</li><li>Lead&nbsp;<strong>Optimistically</strong>&nbsp;by&nbsp;<em>Championing Growth</em>&nbsp;<em>and Development</em>&nbsp;to&nbsp;<em>Mobilize the Enterprise.</em></li></ul><ul><li>1 year of experience doing SEO in a digital media agency or in-house.</li><li>Basic knowledge of HTML.</li><li>Understanding of paid media (i.e. PPC/Social/Display) is desirable but not essential</li><li>Attention to detail is essential.</li><li>Ability to work autonomously and to meet deadlines.</li><li>Willingness to keep up to date with Google’s algorithm changes.</li><li>Adaptable and able to flex with changes in prioritization to meet new or changed goals.</li></ul><p><strong>Life at&nbsp;WPP Media&nbsp;&amp; Benefits</strong></p><br><p>Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment.&nbsp;WPP Media&nbsp;employees can tap into the global&nbsp;WPP Media&nbsp;&amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.&nbsp;&nbsp;</p><br><p>WPP Media&nbsp;is an equal opportunity employer and considers applicants for all positions without discrimination or regard to&nbsp;particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.<br>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p><br><p>Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy)&nbsp;for more information on how we process the information you provide.&nbsp;</p><br><p>While we appreciate all applications received, only those candidates selected for an interview will be contacted.</p><br><p><span><span>Please read our Privacy Notice</span></span><span>&nbsp;<span>for more information on how we process the information you provide.</span></span><span>&nbsp;</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>About WPP Media</strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. </p><br><p>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p><br><p>For more information, visit wppmedia.com.</p><br><br><p><strong>About Mindshare: A Leading WPP Media Brand</strong></p><br><p>Mindshare delivers Good Growth for its clients. As “Growth Architects,' we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.</p><br><p><strong>Role Summary and Impact</strong></p><br><p>The Media Executive will lead the development and execution of advanced digital media strategies to enhance the company's online presence, drive engagement, and achieve marketing goals, ultimately driving significant growth and brand awareness for our clients. This role is ideal for someone with at least one year of experience in digital media, who is ready to take on more responsibility, manage projects, and contribute to strategic planning.</p><br><ul><li>Support the development of integrated media strategies and plans based on client objectives, target audiences, budgets and market insights.</li><li>Develop detailed media plans across digital and offline channels, ensuring budgets, timelines and KPIs are accurately reflected.</li><li>Manage campaigns from planning through execution, including briefing internal teams and media partners, monitoring implementation and ensuring campaigns launch accurately and on time.</li><li>Work closely with digital trading teams across platforms including Meta, Google, TikTok and other relevant (offline and online) channels to ensure campaigns are set up and optimized in line with agreed objectives.</li><li>Monitor campaign performance and budgets throughout the campaign period, identifying opportunities for optimization and flagging any delivery or performance concerns.</li><li>Prepare weekly, monthly and post-campaign reports, translating campaign data into clear insights, learnings and actionable recommendations.</li><li>Manage day-to-day client requests and communication, ensuring timely and accurate delivery of plans, reports and campaign updates.</li><li>Coordinate with internal teams, suppliers and media partners to collect proposals, forecasts, availability, costs and campaign performance data.</li><li>Support offline media planning and implementation, including OOH and other relevant channels.</li><li>Conduct competitive, audience and market analysis to support media strategy and planning recommendations.</li><li>Maintain accurate budget trackers, campaign documentation and media plans, ensuring consistency between approved budgets, bookings and actual spend.</li><li>Manage multiple campaigns and deadlines simultaneously while maintaining a high level of accuracy and attention to detail.</li></ul><p><strong>Skills and Experience</strong></p><br><p>At&nbsp;WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace&nbsp;WPP &amp;&nbsp;WPP Media’s&nbsp;shared&nbsp;core&nbsp;values:</p><br><ul><li>Be&nbsp;<strong>Extraordinary</strong>&nbsp;by&nbsp;<em>Leading Collectively</em>&nbsp;to&nbsp;<em>Inspire transformational Creativity.</em></li><li>Create an&nbsp;<strong>Open</strong>&nbsp;environment by<em>&nbsp;Balancing People and Client Experiences</em>&nbsp;by&nbsp;<em>Cultivating Trust</em>.</li><li>Lead&nbsp;<strong>Optimistically</strong>&nbsp;by&nbsp;<em>Championing Growth</em>&nbsp;<em>and Development</em>&nbsp;to&nbsp;<em>Mobilize the Enterprise</em>.</li></ul><ul><li>Bachelor’s degree in marketing, Communications, Digital Media, or a related field.</li><li>1 year of experience in digital media, marketing, or a related role.</li><li>Proven experience with digital media platforms, content creation, and campaign management.</li><li>Strong understanding of social media, SEO, SEM, and digital advertising strategies.</li><li>Proficiency in digital marketing tools and analytics platforms (e.g., Google Analytics, social media insights).</li><li>Excellent communication, organizational, and analytical skills.</li><li>Ability to lead projects, manage multiple tasks, and meet deadlines.</li></ul><p><strong>Life at&nbsp;WPP Media&nbsp;&amp; Benefits</strong></p><br><p>Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment.&nbsp;WPP Media&nbsp;employees can tap into the global&nbsp;WPP Media&nbsp;&amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.&nbsp;&nbsp;</p><br><p>WPP Media&nbsp;is an equal opportunity employer and considers applicants for all positions without discrimination or regard to&nbsp;particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.<br>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p><br><p>Please read our Privacy Notice (<strong>https://www.wppmedia.com/pages/privacy-policy)</strong> for more information on how we process the information you provide.</p><br><p>While we appreciate all applications received, only those candidates selected for an interview will be contacted.&nbsp;</p><br><p><span><span>Please read our Privacy Notice</span></span><span>&nbsp;<span>for more information on how we process the information you provide.</span></span><span>&nbsp;</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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Result of Service<br>1- Reviewed and improved solar PV datasets for all project countries. 2- Updated solar PV datasets and GIS layers that integrate additional socio-economic datasets. 3- Geospatial analytical products, including thematic maps, statistical summaries, dashboards, and spatial analyses. 4- Inputs into the existing toolkit and platform covering all data processing, validation methodologies, assumptions, statistical procedures, and GIS workflows. 5- Comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.<br> Work Location<br>Remotely<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background The United Nations Economic and Social Commission for Western Asia (ESCWA) is implementing a project on “Improved mapping and monitoring of solar energy access for enhanced climate policy action and socio-economic resilience in ESCWA member States”. The project aims to enhance the capacities of government officials and policymakers working in statistics, energy, and GIS-active research centres on using digital and geospatial tools to map and monitor solar energy data, review data snapshots and baselines, and generate KPIs to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience. Objective The GIS and renewable energy data analyst would review the existing data sets on detected solar photovoltaic (PV) systems in Djibouti, Jordan, Lebanon, Syria, and Yemen; apply statistical analysis methods to improve the accuracy of the data sets; and add socio-economic GIS layers to the existing data sets to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience. Duties and responsibilities Under the overall supervision of the Leader of the Climate Change and Natural Resources Sustainability Cluster, the analyst will report directly to the Project Coordinator and be responsible for the following overall duties linked to the outcomes and outputs of the project document, namely: a) Review and assess the existing geospatial datasets of detected solar PV systems in Djibouti, Jordan, Lebanon, Syria, and Yemen to identify inconsistencies, data gaps, duplicates, quality issues, and potential sources of uncertainty. b) Conduct a comprehensive review of the existing solar PV geospatial datasets, including an assessment of data quality, completeness, spatial accuracy, attribute consistency, metadata availability, and reliability. c) Prepare a comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.<br> Qualifications/special skills<br>A master’s degree in statistics, mathematics, GIS or related field is required. A first-level university degree with two additional years of relevant work experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of five years of experience working on data analytics related to energy or renewable energy is required. Demonstrated professional experience working on energy datasets is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English. Knowledge of Arabic is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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Result of Service<br>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background and Objective The United Nations has proclaimed the Decade of Sustainable Transport 2026–2035 to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade’s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade’s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration). Objective The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan 2026–2035. Duties and Responsibilities The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design: A- Needs and Gap Assessment Map existing national transport data systems, indicators, and reporting cycles in the region. Identify gaps relative to the UN Decade’s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data). B- Technical Architecture Design Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols). Define core indicators: minimum set for the Decade, plus optional expansion. Specify requirements for data validation, quality assurance, and interoperability with national systems. Recommend open-source or commercially available platforms (with cost-benefit comparison). C- Institutional and Governance Framework Define roles and responsibilities: regional hub, national focal points, technical working group. Propose data ownership, access rights, confidentiality, and data sharing agreements. Outline a capacity-building plan for member states. D- Implementation Roadmap Phased timeline with milestones, risks, and dependencies. Pilot testing approach (2–3 willing member states). Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).<br> Qualifications/special skills<br>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience in transport data systems, regional integration projects, or M&E frameworks for sustainable transport is required. Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable. Excellent writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. Fluency in English and Arabic is required, as the report should be delivered in English or Arabic. Notes: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><b>Duties and Responsibilities</b></p><p>1. Background The 2030 Agenda for Sustainable Development commits countries to end poverty in all its forms and to implement nationally appropriate social protection systems for all. Across the Arab region, governments have expanded social assistance and cash transfer programmes over the past decade, often relying on social registries and proxy means tests (PMTs) to identify eligible households in situations where credible documentation of income (i.e. means verification) is challenging to produce, and while increasingly aiming to use the related programme delivery mechanisms (including social registries) as a nucleus for case-management for referral and access to non-cash benefits and services. Meanwhile, reduction of poverty headcounts or -rates has stalled, particularly in low-income and conflict-affected countries, which places a premium on reaching those most in need with limited resources. To support its member States with designing policies for alleviating and reducing poverty according to various definitions, ESCWA has advanced novel approaches for measuring monetary and multidimensional poverty consistently across countries and years, including measures of destitution and severe multidimensional poverty. PMTs estimate household economic welfare from a limited set of observable characteristics. They are relatively costly and time-consuming to implement on a regular basis, and they are at times prone to inclusion and exclusion errors and – while increasingly non-income related data like education, health status, and skills/qualifications - do not in all instances capture the overlapping non-monetary deprivations that many poor households face. Social registries can at times (though decreasingly) also suffer from incomplete registration and outdated household information, though in recent years have improved notably and have become the core of wide-ranging social policy interventions. The Multidimensional Poverty Index (MPI), which is based on surveys (i.e. samples of households, not census data) captures overlapping deprivations in education, health and living standards. Monetary and multidimensional poverty often identify different groups: a household may experience severe non-monetary deprivation without falling below a monetary poverty line, and vice versa. The two approaches can therefore provide complementary information for social protection design and delivery. Several countries, notably in Latin America, have explored MPI-informed case management, while PMT-based social registries remain prevalent in a limited though increasing number of countries. ESCWA has already reviewed how multidimensional poverty indexes can be applied to social policies and poverty-targeted social assistance, and is working on MPI and census data in Iraq. A challenge at times is that social registry data may not contain all the indicators required to construct an MPI, while linking registry records with census or survey data may be constrained by data access, comparability and coverage. Operationalizing MPI related criteria via social registries therefore requires careful consideration of data sources, policy objectives, administrative capacity and the availability of complementary services. Against this backdrop, ESCWA is preparing a background paper on how the MPI can inform existing social protection systems and programmes in the Arab region. The background paper will review international and regional experiences and identify practical policy options for integrating multidimensional poverty information into social protection design and delivery, in particular – given member states interest – in the context of non-cash benefits and services. Its findings will inform ESCWA’s future capacity-building and training activities with member States, including the annual joint training workshop organized with the LAS which is planned to take place around April 2027. 2. Purpose of engaging an expert ESCWA is recruiting an expert to prepare a background paper examining how the MPI can complement, rather than replace, PMT-based social protection identification systems and social registries in the Arab region. The paper, which will be co-authored and substantively led by ESCWA Poverty and Social Protection Team Leaders, will distinguish between uses of MPI information for household eligibility, geographic prioritization, the referral to and case management of complementary interventions, and monitoring of poverty reduction. The expert will review the literature and country experiences, assess the feasibility of available data sources, develop a typology of policy applications and a framework for comparing PMT-based and MPI-informed approaches, and formulate recommendations that will be discussed in an internal consultative meeting and form the basis of ESCWA’s position. The objective is to identify not only whether the MPI can improve service delivery, but also which applications are most feasible, for which policy objectives, and under what data and institutional conditions. 3. Duties and responsibilities Reporting substantively to the Poverty Team Leader and the Social Protection Team Leader, under the broad supervision of the Cluster Leader, the expert will work closely with the Poverty Project and Social Protection teams on the following: i. Review the literature on conventional social protection programming, particularly PMT-based approaches, social registries, and service delivery and on emerging MPI-informed programming, including recent work by the Oxford Poverty and Human Development Initiative (OPHI), building on ESCWA’s existing work on applying the MPI to social policies. ii. Review country experiences with PMT, MPI and other approaches to identify individual households for cash and non-cash delivery, with particular attention to Latin America, South-East Asia, and the Arab region, distinguishing between the use of MPI to determine household eligibility, prioritize geographic areas, inform complementary interventions, or monitor poverty reduction. </p><p><strong>Desired Candidate Profile</strong></p>A Master s degree or equivalent in economics, statistics, social policy, public policy or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 3 years of professional work experience in poverty measurement and/or social protection analysis, including multidimensional poverty measurement (Alkire-Foster method), is required. Demonstrated knowledge of social protection targeting methods, including proxy means tests and social registries, is required. Experience in analyzing household survey, census or administrative microdata using statistical software is required. Experience in the Arab region and a record of publications on poverty or social assistance are desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position fluency in English is required and Knowledge of Arabic desirable.
Consultant on Assessing the needs of AI startups in Jordan to better contribute to national sustainable development priorities
Information Technology
<h2 class="h5">Job description</h2>
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Result of Service<br>This consultancy is expected to provide evidence-based strategic advice on strengthening AI adoption, development and innovation within Jordan’s private sector. It will support MoDEE and other stakeholders in leveraging AI startups and businesses to advance national development priorities and progress toward the SDGs. The consultant will submit the following deliverables: 1. Survey questionnaire including contextual background and rationale; 2. Data analysis report (survey findings); 3. Insights from the national consultation meeting; 4. Final report.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>The consultant will work under the direct supervision of the Cluster Leader of the 2030 Agenda and SDG Coordination Cluster and/or delegated staff. Coordination and follow-up with the consultant will be done through e-mails, phone calls and virtual meetings. The consultant will be required to provide updates on progress and submit phased deliverables, as per the agreed timeline. The consultant will develop an analytical report examining the contributions of Jordan's AI startups to national development priorities. The report will assess challenges facing AI development, innovation and adoption, identify capacity and skills gaps, document emerging good practices or success stories, and propose actionable recommendations to strengthen the role of the private sector working in AI in advancing Jordan's development priorities and the Sustainable Development Goals (SDGs). The report will identify and distinguish the needs of startups at the ideation stage from those of high-growth startups, organizing them into two tracks. To fulfill this objective, the consultant will undertake the following activities: 1. Design a structured questionnaire to collect evidence on the experiences, challenges and skills and knowledge needs of AI startups and other private-sector actors working in AI in Jordan, if relevant. The survey will primarily draw on the database of AI startups maintained by MoDEE, among other potential sources. The questionnaire will seek to answer the following questions: What AI solutions have companies developed and to which national development priorities and sectors have these solutions contributed? What are major AI success stories and what made them possible? What challenges are companies facing in this respect? What are their emerging needs based on their development phase which could include capacity and skills, partnerships, networks, etc. and what support would enable them to further develop, deploy, and scale AI solutions? The consultant will: a. Conduct background research to inform and justify the survey design and question selection. The consultant will develop the survey questions in both English and Arabic and consider developing different sets of questions or survey pathways based on the startup development phase (ideation, early-stage vs. high-growth), b. Ensure that the questionnaire allows for appropriate disaggregation of responses by gender of founder or leadership, geographical location, sector, technology subsector, company size, and other relevant demographic, social and contextual variables, c. Collaborate with ESCWA to review, validate and refine the questionnaire, including the incorporation of additional disaggregation variables as needed, d. Pilot the questionnaire with a small number of respondents and revise it based on the feedback received before its full launch, e. Support administering the survey and implement activities that help maximize the response rate, f. Monitor the responses, identify any gaps or underrepresented groups, and recommend targeted follow-up measures as needed, g. Assess the quality and completeness of the collected data and identify potential response biases and any methodological limitations, and document these in the analysis, h. Analyze the collected qualitative and quantitative data and prepare a summary of findings, including relevant visualizations, key insights and policy implications. The consultant will also submit the cleaned dataset and a document explaining the variables and response categories. 2. Support ESCWA in the organization and facilitation of a national consultation meeting in Jordan bringing together government and private sector representatives, as well as other relevant stakeholders such as academia. The national consultation will facilitate a stakeholder dialogue to: a. identify untapped AI opportunities for further leveraging private sector contributions to national development priorities in Jordan, b. identify various needs (capacity building, partnerships, networking, accessing funds, and others) and the corresponding policy measures needed to strengthen the AI ecosystem, c. validate and enrich the findings emerging from the survey and desk research. The consultant will contribute to identifying relevant stakeholders; preparing the proposed agenda, discussion questions and facilitation methodology; presenting the preliminary survey findings; supporting the facilitation of the technical discussions; and developing g a summary of the consultation outcomes. 3. Develop a final comprehensive report building on the survey findings, national consultation outcomes and desk research. The report should: (i) include practical and prioritized recommendations for Jordan targeting different stakeholders based on the analysis and consultation; (ii) identify priority areas for the capacity-building programme to be developed during the next phase of the initiative; and (iii) include a regional outlook section covering the potential of replicating the approach in other countries and implementing similar recommendations, subject to adaptation to their national contexts.<br> Qualifications/special skills<br>A Master's degree in economics, finance, international development, public policies, information technology, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of progressively responsible experience in development research, policy analysis or private sector development is required. A focus on AI or technology companies is desirable. Experience in data analytics or a related area is desirable. Knowledge of, or experience with, the startup ecosystem in Jordan in desirable.<br> Languages<br>English and French are the working languages of the United Nations. Arabic is also one of the six official languages of the United Nations and a working language of ESCWA. For this consultancy, fluency in English and Arabic are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p><strong>Role Overview</strong></p><p>We are looking for a Risk & Underwriting Analyst to sit inside our Risk & Underwriting team and take real ownership of the work that keeps merchants out of trouble. You will own the chargeback function end to end. That is the anchor of the job but it is not the whole job, and we are not hiring a chargeback analyst who might one day help with other things. Underwriting is the second half of this role, not a stretch goal: you will work the underwriting and boarding pipeline with the Lead from day one, and we expect you to be carrying real weight on it. Alongside both, you will keep eyes on risk and transaction monitoring, and you will be the person who notices when a pattern stops looking normal. Around all of that, you will spend a good part of your week talking to people: Support, Operations, Finance, Partnerships, Product and, just as often, merchants and partners directly. This is a role with a lot of surface area and very little sitting still. Priorities move, deadlines belong to the card networks rather than to us, and the interesting problems rarely arrive labelled. If that sounds like your kind of day, keep reading.</p><p><strong>What you'll own</strong></p><p><strong>Chargebacks & disputes your function</strong></p><ul><li>Own the chargeback lifecycle end to end: intake from the networks, merchant notification, evidence gathering, representment, pre-arbitration and arbitration decisions. Build and defend the case. Assemble compelling evidence, write representments that actually win, and know when a dispute is worth fighting versus when accepting it is the commercially smarter call.</li><li>Manage the chargebacks inbox and dispute queues to SLA network deadlines are not negotiable and neither are ours.</li><li>Coach merchants and partners: explain reason codes in plain language, tell them what evidence you need and why, and help the repeat offenders fix the root cause rather than re-fighting the same dispute every month.</li><li>Track and report the numbers that matter chargeback ratios, win rates, ageing, loss exposure, top reason codes, worst-performing MIDs and flag accounts drifting toward network monitoring programmes before they get there.</li><li>Improve the machinery. Templates, macros, portal workflows, evidence checklists, automation, knowledge- base articles: leave the function better organised than you found it.</li></ul><p><strong>Underwriting & merchant boarding the other half of the job</strong></p><ul><li>Work the underwriting cycle with the Lead and carry your own share of the file: application review, KYC/KYB and document verification, business model and website review, sanctions and adverse media checks.</li><li>Assess risk on new and existing merchants industry, ownership, processing history, delivery model, refund and chargeback exposure and put forward a reasoned recommendation on approval, limits, reserves and conditions. Your view is expected to be part of the decision, not a summary of somebody else s.</li><li>Own the boarding pipeline day to day: keep applications moving, chase missing documents, unblock stuck files, resolve boarding errors, and keep merchants and partners informed the whole way through.</li><li>Run periodic reviews, re-underwriting and account changes as merchants grow, pivot, or start selling something they were never approved for.</li><li>Grow into the deeper end of it. As you build the reps, take on more of the underwriting book independently this role is meant to widen, not stay still.</li></ul><p><strong>Risk & transaction monitoring</strong></p><ul><li>Monitor transaction activity and alert queues for fraud, laundering, collusion, card testing, velocity spikes, and merchants processing outside what they were approved for.</li><li>Investigate and resolve alerts with a clear written rationale, and escalate the ones that deserve escalation quickly and unambiguously.</li><li>Recommend and action risk decisions: holds, reserves, payout blocks, limit changes, offboarding and communicate them to the merchant with a straight face and a clear explanation.</li><li>Feed what you learn back into the rules. If a pattern beat us once, help make sure it does not beat us twice.</li></ul><p><strong>Compliance & the rulebook a bonus if you bring it</strong></p><ul><li>Work within card scheme rules (Visa, Mastercard, Amex) and network dispute and monitoring programmes. If you already know this rulebook, you will use it here; if you do not, you will learn it on the job.</li><li>Support PCI DSS compliance across our merchant base SAQ progress, validation status, non-compliance follow-up and help merchants get through it without losing them in the jargon.</li><li>Keep records that hold up: clean audit trails, documented decisions, and evidence that stands on its own six months later.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of hands-on experience in payments risk, disputes, fraud, or merchant underwriting at a PSP, acquirer, processor, fintech, or a merchant with real card volume.</li><li>Direct, working chargeback knowledge. You have handled disputes yourself, know your way around reason codes, representment evidence and network timelines, and can explain a pre-arb without looking it up. This one is the non-negotiable.</li><li>A real appetite for underwriting. Exposure to underwriting, KYB/KYC or merchant boarding enough to know what a file looks like and what makes one risky. We will build on whatever base you have, but you need to want this half of the job, not tolerate it.</li><li>A feel for monitoring. You have looked at transaction activity or alert queues before and can tell a busy day from a bad one.</li><li>Sound risk judgement. You can weigh commercial reality against exposure, make a call with incomplete information, and write down why you made it.</li><li>Quick on your feet. You re-prioritise without drama, pick up unfamiliar tools and rules quickly, and stay accurate when several things land at once.</li><li>Genuinely good with people. Clear written English, a calm and direct manner with merchants and partners, and the instinct to pick up the phone when a thread is going nowhere.</li><li>French. A good part of our merchant and partner base works in French being able to handle those conversations properly matters to us.</li><li>Comfortable with data. Confident in spreadsheets and dashboards; able to pull a number, sanity-check it, and notice when it looks wrong.</li><li>Ownership by default. You close loops, you follow up, and you tell people where things stand before they have to ask.</li><li>Nice to have genuinely optional, and happily taught Working knowledge of card scheme regulations and network monitoring programmes (VDMP/VFMP, Mastercard ECM/EFM and their successors).</li><li>PCI DSS and SAQ familiarity, or experience running a merchant compliance programme.</li><li>Wider regulatory or AML/CTF exposure in a payments context.</li><li>Experience with a major processor or acquirer platform, dispute managers, or fraud and monitoring tooling.</li><li>SQL or similar for pulling your own data.</li></ul>
<p><span style="font-size: 11px;">As Business Development Coordinator, you will support the coordination of business development and resource mobilisation processes within Plan International Lebanon. Working under the guidance and direct supervision of the Business Development Manager, you will work closely with programme, MERL, Finance, Advocacy & Influencing, Grants, Risks and Partnerships teams, partners, and Plan International National Offices to identify, develop, and pursue funding opportunities aligned with Plan Lebanon s Country Strategy and programmes.</span></p><p><b><br></b></p><p><b>In this role, you will:</b></p><ul><li>Monitor and identify relevant funding opportunities across humanitarian, development, and nexus streams, and assess donor priorities, eligibility, funding levels, geographic and sector priorities, timelines, partnership requirements, and risks to inform Go/No-Go decisions</li><li>Engage with Plan International National Offices and fundraising offices to share funding opportunities, needs, and priorities</li><li>Represent Plan International Lebanon with donors and stakeholders as delegated by the Business Development Manager</li><li>Develop donor engagement and fundraising materials, including capacity statements, donor briefs, success stories, and tailored materials</li><li>Support and/or lead the development of high-quality concept notes and grant proposals in line with Plan Lebanon s proposal development SOPs, donor requirements, Country Strategy, evidence, and needs assessments</li><li>Coordinate proposal development with the Business Development Manager, Director of Programmes, MERL, technical teams, Finance, partners, and relevant National Offices</li><li>Support and facilitate proposal design workshops with programme teams, relevant units, and partners</li><li>Work with Programme Managers and Finance to develop effective and efficient budgets aligned with planned interventions and the annual budget</li><li>Ensure proposals are gender-responsive, conflict-sensitive, and incorporate safeguarding principles and requirements</li><li>Review proposal packages for completeness, consistency, quality, and donor compliance before submission for final review and approval</li><li>Capture lessons learned from successful and unsuccessful proposals and apply learning to future proposal development</li><li>Maintain accurate and up-to-date funding pipelines, stakeholder matrices, mapping sheets, donor profiles, opportunity trackers, proposal calendars, donor contact lists, and other business development tools</li><li>Maintain an organised repository of proposals, concept notes, budgets, donor feedback, templates, donor intelligence, and lessons learned</li><li>Provide updates on funding opportunities, pipeline status, proposal progress, deadlines, funding gaps, risks, and recommended actions</li><li>Track business development performance, including submissions, outcomes, success rates, donor feedback, and funding forecasts</li><li>Ensure proposal packages are properly archived in line with Business Development Unit guidelines, Plan International information management, and data protection requirements</li></ul><p><b><br></b></p><p><b>Key Relationships</b></p><ul><li>Internal: Plan Lebanon team, including the Director of Programmes, MERL, Finance, Programme Managers, Advocacy & Influencing, Grants, Risks and Partnerships, and other relevant functions; Plan International National Offices and fundraising offices.</li><li>External: Donors and partners.</li></ul><p>About You</p><p>To be successful in this role, you will have:</p><ul><li>At least 3 years of professional experience in proposal development, business development, or equivalent experience</li><li>University degree in the field of Social Sciences, Economics, International Development or related fields.</li><li>Experience working within teams and coordinating complex tasks</li><li>Experience with donors such as EU, AFD, SDC, SIDA, DFAT, DFID, GFFO, BMZ, UN OCHA, ECHO, FCDO, Gulf donors, and similar funding partners</li><li>Excellent written and spoken Arabic and English, with strong proposal, report, briefing paper, and research writing skills in English</li><li>Strong skills in project and budget design, time management, coordination, and problem solving</li><li>Good facilitation skills and ability to deliver briefings and trainings</li><li>Demonstrated ability to coordinate across sectors to address issues affecting children and youth through a multi-sectoral approach</li><li>Good understanding of Lebanon and the regional context, particularly issues affecting children and young people, especially girls and young women</li><li>Knowledge of the humanitarian and development donor landscape in Lebanon and the region</li><li>Knowledge of Child Protection, GBV, Education, and Youth Economic Empowerment sectors</li><li>Experience with projects targeting adolescents and youth, particularly adolescent girls and young women, is desirable</li><li>Flexible and independent working approach, with the ability to work effectively within a small team</li><li>Strong communication skills and ability to engage effectively with diverse and cross-cultural audiences</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable We create a climate of trust inside and outside the organization by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do. We strive for lasting impact We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative. We work well together We succeed by working effectively with others, inside and outside the organization, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our implementing partners. We are inclusive and empowering We respect people, appreciate challenge in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will have:</p><ul><li>At least 3 years of professional experience in proposal development, business development, or equivalent experience</li><li>University degree in the field of Social Sciences, Economics, International Development or related fields.</li><li>Experience working within teams and coordinating complex tasks</li><li>Experience with donors such as EU, AFD, SDC, SIDA, DFAT, DFID, GFFO, BMZ, UN OCHA, ECHO, FCDO, Gulf donors, and similar funding partners</li><li>Excellent written and spoken Arabic and English, with strong proposal, report, briefing paper, and research writing skills in English</li><li>Strong skills in project and budget design, time management, coordination, and problem solving</li><li>Good facilitation skills and ability to deliver briefings and trainings</li><li>Demonstrated ability to coordinate across sectors to address issues affecting children and youth through a multi-sectoral approach</li><li>Good understanding of Lebanon and the regional context, particularly issues affecting children and young people, especially girls and young women</li><li>Knowledge of the humanitarian and development donor landscape in Lebanon and the region</li><li>Knowledge of Child Protection, GBV, Education, and Youth Economic Empowerment sectors</li><li>Experience with projects targeting adolescents and youth, particularly adolescent girls and young women, is desirable</li><li>Flexible and independent working approach, with the ability to work effectively within a small team</li><li>Strong communication skills and ability to engage effectively with diverse and cross-cultural audiences</li></ul>
A well-established hospitality group in Beirut is looking for an experienced, commercially driven Marketing Manager to lead the marketing strategy, customer growth, and commercial performance of a diverse portfolio of restaurant and hospitality concepts.
<br>With multiple brands spanning different concepts and cuisines, this is an exciting opportunity for a hands-on marketing leader who can build strong brands while directly contributing to sales, customer acquisition, and revenue growth.
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<br>Key Responsibilities:
<br> • Develop and execute the overall marketing strategy across a portfolio of hospitality and restaurant brands, ensuring each concept has a clear positioning, target audience, and differentiated identity.
<br> • Translate business objectives into commercial marketing plans that increase footfall, reservations, average spend, delivery orders, customer acquisition, retention, and overall revenue.
<br> • Develop creative and commercially effective promotions, offers, and customer acquisition initiatives based on seasonality, customer behavior, business needs, and market opportunities.
<br> • Own the annual marketing calendar, covering campaigns, seasonal activations, menu launches, outlet openings, events, special occasions, partnerships, promotions, and other revenue-driving initiatives.
<br> • Identify new opportunities to attract and retain customers, including loyalty initiatives, CRM campaigns, partnerships, corporate offers, events, experiences, and targeted customer activations.
<br> • Develop and manage digital and social media strategies, ensuring content and campaigns are aligned with each brand’s positioning and commercial objectives.
<br> • Manage relationships with creative, digital, social media, influencer, PR, photography, and other external agencies and suppliers, ensuring quality, value, and timely delivery.
<br> • Lead influencer and partnership strategies to increase brand awareness, customer engagement, and measurable traffic to outlets and digital channels.
<br> • Work closely with Operations, Sales, and Senior Management to ensure marketing initiatives are commercially viable, operationally executable, and delivered effectively.
<br> • Use sales data, customer behavior, campaign performance, digital analytics, CRM data, delivery performance, customer reviews, and market trends to identify opportunities and continuously improve marketing performance.
<br> • Establish and track key marketing KPIs, including revenue impact, customer acquisition, campaign ROI, footfall, reservations, repeat visits, delivery orders, engagement, and customer retention.
<br> • Monitor competitors, market trends, and customer preferences to identify new concepts, promotions, experiences, and revenue opportunities.
<br> • Manage the marketing budget effectively, ensuring resources are allocated to initiatives that deliver measurable commercial value.
<br> • Support new restaurant openings and brand launches, from go-to-market strategy and pre-opening campaigns to launch activations and post-launch performance tracking.
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<br>What We’re Looking For:
<br> • Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.
<br> • Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.
<br> • Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.
<br> • Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.
<br> • A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.
<br> • Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.
<br> • Experience managing agencies, influencers, creative partners, and external suppliers.
<br> • Strong leadership, communication, negotiation, and project management skills.
<br> • Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.
<br> • Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.
<br> • Excellent English communication skills.
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<br>What Success Looks Like:
<br>The successful candidate will be expected to go beyond brand awareness and deliver measurable business growth.
<br>Success in this role means:
<br> • More customers visiting our restaurants.
<br> • Increased reservations and delivery orders.
<br> • Stronger customer retention and repeat visits.
<br> • More effective and profitable promotions.
<br> • Stronger brand positioning across our different concepts.
<br> • Marketing campaigns that deliver measurable ROI.
<br> • New ideas that continuously create opportunities for sales and revenue growth.
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<br>Why Join Us?
<br>This is an opportuni
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