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- Dough preparation: weighing, mixing, hydration, management of sourdough/poolish<br><br>- Fermentation control: bulk fermentation, dividing, shaping, final proofing in the proofer<br><br>- Baking: oven settings (temperature, steam, timing), loading and unloading<br><br>- Quality control: crumb, crust, weight, product consistency<br><br>- Food safety and hygiene (HACCP), cleaning and basic line maintenance
Initiate and maintain collaboration with existing and potential partners;
<br>• Negotiate and follow up on partnership offers and event plans;
<br>• Track and report key collaboration metrics;
<br>• Handle product/service consultations via WhatsApp and other platforms;
<br>• Build and maintain positive working relationships with Sales, logistics, marketing and finance teams ;
<br>• Provide tailored recommendations and guide purchasing decisions;
<br>• Follow up with clients to ensure post-consultation satisfaction;
<br>• Drive sales activities, presentations, and closing processes;
<br>• Stay informed on product offerings and competitor landscape;
<br>• Monitor competitor activity and competitors' products;
<br>• Train partners and clients on product features;
<br>• Support promotional campaigns and share materials with stakeholders;
<br>• Prepare quotations, invoices, and proposals as needed;
<br>• Perform any task as requested by the management;
<br>• Reach annual sales and KPI targets;
<br>• Regularly attend company meetings, technical data/training presentations and briefings;
<br>• Report regularly daily activities and provide comprehensive feedback;
<br>• Work within medical ethics and compliance standard;
<br>• Apply the values of the company
To perform electrical installation, maintenance, inspection, and repair works across the assigned facility, ensuring that all electrical systems and equipment operate safely, efficiently, and in accordance with applicable safety standards.
<br>Key Responsibilities
<br>- Perform preventive and corrective maintenance on electrical systems and equipment.
<br>- Inspect, troubleshoot, and repair electrical faults in lighting systems, power outlets, switches, circuit breakers, and distribution boards.
<br>- Install, maintain, and replace electrical wiring, cables, fixtures, and electrical components.
<br>- Monitor and maintain electrical panels, generators, UPS systems, and other electrical equipment.
<br>- Identify and report electrical hazards, faults, and potential risks.
<br>- Respond promptly to maintenance requests and emergency breakdowns.
<br>- Conduct routine inspections and ensure that electrical systems are functioning properly.
<br>- Read and interpret electrical drawings, diagrams, and technical specifications.
<br>- Use electrical testing tools and equipment safely and correctly.
<br>- Coordinate with other maintenance teams to ensure efficient completion of maintenance activities.
<br>- Complete maintenance reports and record all work performed.
<br>- Follow company procedures, safety regulations, and proper use of personal protective equipment (PPE).
<br>- Maintain a clean and organized working area
Customer Service Coordinator
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<br>???? Lebanon
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<br>We are seeking a Customer Service Coordinator to oversee daily customer service operations and ensure efficient and professional support for customers and merchants.
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<br>Key Responsibilities:
<br>• Oversee customer and merchant inquiries across phone, email, and chat
<br>• Handle complex and escalated customer cases and ensure proper follow-up
<br>• Coordinate with internal departments to support issue resolution
<br>• Support and guide Customer Service Representatives in their daily activities
<br>• Monitor service quality, ticket queues, and team performance
<br>• Maintain accurate customer service records and prepare performance reports
<br>• Track key service KPIs and contribute to process improvements
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<br>Requirements:
<br>• Bachelor’s degree in Business, Finance, or a related field
<br>• 3–5 years of experience in customer service, preferably in fintech or digital services
<br>• Experience in handling escalations and team coordination
<br>• Strong communication and problem-solving skills
<br>• Familiarity with CRM and ticketing systems
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<br>???? Interested candidates can send their CV to hrexecutive@xportbng.com
<br>Subject: Customer Service Coordinator
Role Summary:
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<br>Pharma Group Holding seeking an experienced Senior Accountant with a strong background in cost accounting and experience dealing with foreign and local suppliers.
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<br>Key Responsibilities:
<br>•Manage cost accounting, product costing, and cost analysis.
<br>•Handle supplier invoices, payments, and account reconciliations.
<br>•Profound knowledge in foreign suppliers rebates, commercial terms, free goods with accurate mapping and close follow-up between accounting and suppliers
<br>•Manage foreign supplier accounts and follow up on transactions.
<br>•Monitor inventory cost sheets and support stock valuation.
<br>•Prepare financial reports and assist with month-end and year-end closing.
<br>•Ensure accurate financial records and compliance with accounting procedures.
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<br>Requirements:
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<br>•Bachelor’s degree in Accounting, Finance, or a related field.
<br>•Proven experience in a senior accounting role, preferably in a trading or distribution company.
<br>•Strong experience in costing and foreign supplier management.
<br>•Good knowledge of accounting principles and financial reporting.
<br>•Proficiency in accounting software and MS Excel.
<br>•Strong analytical, organizational, and communication skills.
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<br>Interested candidates are invited to submit their CVs for consideration
We are looking for an experienced Head of Sales to lead our sales team, grow our client base, and expand our network of Introducing Brokers (IBs) and strategic partners. <br> <br><b>Key Responsibilities: </b><br>- Develop and implement sales strategies to achieve revenue and client acquisition targets. <br>- Recruit, train, and manage the sales team. <br>- Build and maintain relationships with clients, IBs, affiliates, and business partners. <br>- Identify new markets and business opportunities. <br>- Oversee lead conversion, client onboarding coordination, and retention. <br>- Monitor sales performance, manage the CRM pipeline, and report to senior management. <br>- Work closely with marketing, operations, and compliance to ensure accurate and compliant sales communications. <br> <br><b>Requirements</b>: <br>- Proven sales leadership experience in forex or financial services. <br>- Strong knowledge of forex markets, trading products, and IB partnership models. <br>- Demonstrated success in achieving targets and managing teams. <br>- Excellent communication, negotiation, and relationship management skills. <br>- An established client and IB network is an advantage.
Job Description
<br>Junior Marketing
<br>Responsibilities:
<br>• Assist with tasks needed to keep projects and campaigns running smoothly.
<br>• Support the production of marketing materials.
<br>• Update advertising copy, reports, and presentations.
<br>• Produce and edit content for the company website, email and social media channels.
<br>• Create digital marketing campaigns for online channels.
<br>• Monitor social media activities to assess the public’s perception of the company’s brand.
<br>• Track projects and team activities and assist in standardizing marketing materials.
<br>• Conduct data analysis into the success of campaigns.
<br>• Proactively communicate and collaborate with internal team members.
<br>• Develop market research surveys.
<br>Requirements:
<br>• Bachelor’s degree in Marketing or Business Administration.
<br>• One year proven work experience in marketing.
<br>• Excellent verbal and written communication skills.
<br>• Excellent interpersonal, and relationship skills.
<br>• Fast learner with an ability to adapt techniques based on requirements.
<br>• Understanding of digital marketing platforms.
<br>• Strong problem-solving skills.
<br>• Demonstrated ability to prioritize and to identify when assistance is needed and seek help from appropriate parties
Partner Account Manager
<br>We are looking for a dynamic Partner Account Manager to manage and grow our network of strategic business partners within the Microsoft Dynamics 365 ecosystem. In this role, you will build strong relationships with Microsoft partners, ISVs, consulting firms, and technology providers to drive joint business opportunities, increase partner engagement, and support mutual growth.
<br>Key Responsibilities
<br>• Manage and strengthen relationships with existing partners.
<br>• Identify opportunities to grow partner-generated sales pipeline and revenue.
<br>• Develop and execute joint business and go-to-market plans.
<br>• Coordinate with Sales, Marketing, and Delivery teams on partner initiatives.
<br>• Monitor partner performance and ensure high levels of engagement and satisfaction.
<br>• Conduct regular business reviews and provide partner enablement and support.
<br>Qualifications
<br>• Bachelor’s degree in business, Marketing, IT, or a related field.
<br>• 5+ years of experience in Partner Management, Channel Sales or Account Management within the ERP or IT solutions
<br>• Experience with Microsoft Dynamics 365 is highly preferred.
<br>• Excellent relationship-building, communication, and negotiation skills
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are looking for an experienced and compassionate Speech Therapist based in Lebanon to work with a 6-year-old child with a partial hearing disability.<br> The therapist will support the child’s speech, language, listening, and communication development through personalized therapy.<br> Responsibilities Assess the child’s speech, language, listening, and communication abilities.<br> Develop and deliver an individualized therapy plan.<br> Work on speech clarity, vocabulary, language development, listening, comprehension, and communication skills.<br> Adapt therapy techniques to the child’s hearing needs.<br> Monitor and document the child’s progress.<br> Provide parents with guidance and exercises to support development at home.<br> Bachelor’s or Master’s degree in Speech Therapy, Speech-Language Pathology, Orthophony, or a related field.<br> Experience working with children with hearing loss or hearing-related communication difficulties is highly preferred.<br> Strong knowledge of child speech and language development.<br> Fluent in Arabic, English.<br> French is a plus.<br> Valid license to practice in Lebanon or eligibility to obtain one.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><b>Our Opportunity</b></span><br></p><br><span><span>The
Application Security Engineer will assess and strengthen the security of
applications developed and maintained by our team. The role will conduct
penetration tests and vulnerability assessments, provide practical remediation
guidance, and verify fixes in close collaboration with Development, QA, and
DevOps teams.</span></span><br><br><span><span><b>You Will</b></span></span><br><br><ul><li><span><span><span><span>Plan and
conduct manual and automated penetration testing of web applications, APIs, and
mobile applications where applicable.</span></span></span></span></li><li><span><span><span>Evaluate
authentication, authorization, session management, input validation, business
logic, and sensitive data protection.</span></span></span></li><li><span><span><span>Investigate
vulnerability scanner results, eliminate false positives, and document clear,
reproducible evidence.</span></span></span></li><li><span><span><span>Prioritize
findings based on severity, exploitability, and business impact, and promptly
escalate critical vulnerabilities.</span></span></span></li><li><span><span><span>Work
with developers to address root causes, recommend practical fixes, and retest
vulnerabilities before closure.</span></span></span></li><li><span><span><span>Conduct
targeted security code reviews, contribute to secure design reviews, and
support security checks within development pipelines.</span></span></span></li><li><span><span><span>Maintain
a vulnerability register and prepare detailed technical reports and concise
management updates.</span></span></span></li><li><span><span><span>Guide
developers on secure coding practices and help prevent recurring
vulnerabilities.</span></span></span><br></li></ul><b><span><span>Expected Deliverables</span></span></b><br><br><ul><li><span><span><span>Assessment plans outlining scope, approach, and schedule.<br></span></span></span></li><li><span><span><span>Security reports with prioritized findings, evidence, reproduction steps, and remediation recommendations.</span></span></span></li><li><span><span><span>Vulnerability register tracking ownership, deadlines, and resolution status.</span></span></span></li><li><span><span><span>Retesting results confirming fixes and documenting outstanding risks.</span></span></span></li><li><span><span><span>Periodic management summaries and practical secure coding guidance.</span></span></span><br></li></ul><br><span>Requirements<span><b>To Be Successful You Need</b></span><br><br></span><ul><li><span><span>Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field, or equivalent practical experience. <br></span></span></li><li><span><span>3+ years of hands-on experience in application security or penetration testing, including web applications and APIs.<br></span></span></li><li><span><span>Strong understanding of common application vulnerabilities and OWASP testing practices.<br></span></span></li><li><span><span>Demonstrated ability to perform manual security testing beyond automated vulnerability scanning.<br></span></span></li><li><span><span>Practical experience with tools such as Burp Suite, OWASP ZAP, API testing tools, and vulnerability scanners.<br></span></span></li><li><span><span>Good understanding of HTTP/HTTPS, REST APIs, authentication, access controls, SQL, and application configurations.<br></span></span></li><li><span><span>Ability to review code in at least one relevant programming language and write basic testing or automation scripts.<br></span></span></li><li><span><span>Experience guiding developers through remediation and verifying implemented fixes.<br></span></span></li><li><span><span>Ability to manage assessments independently and communicate findings clearly to technical and nontechnical stakeholders.<br></span></span></li><li><span><span>Relevant practical certifications, such as OSCP, OSWE, or equivalent.<br></span></span></li><li><span><span>Experience with mobile security testing, threat modeling, and secure design reviews.<br></span></span></li><li><span><span>Familiarity with CI/CD security tools, dependency scanning, and secret detection.<br></span></span></li><li><span><span>Experience working in on-premises or restricted environments and handling sensitive information.<br></span></span></li><li><span><span>Certifications are an advantage; demonstrated practical competence remains the primary selection criterion.</span></span></li></ul><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect, and inclusion.</span><br><span>Are you interested to work with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!</span><br><br> </div>
Role Overview
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<br>The Sales Representative is responsible for developing and maintaining strong business relationships exclusively with restaurants, hotels, and bars to promote Château Marsyas wines and drive sales growth. The role focuses on acquiring new clients, strengthening existing partnerships, increasing brand visibility, and ensuring excellent customer service across the assigned territory.
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<br>Key Responsibilities
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<br>Business Development: Identify and approach potential clients within restaurants, hotels, and bars to expand the company's on-trade customer portfolio.
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<br>Client Relationship Management: Conduct regular visits to existing clients, assess satisfaction levels, strengthen relationships, and identify opportunities to increase sales.
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<br>Sales Performance: Achieve assigned sales targets, generate new business opportunities, and maximize sales within existing accounts.
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<br>Product Promotion & Brand Visibility: Ensure optimal wine positioning, menu listings, and brand visibility at client premises, including wine-by-the-glass programs.
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<br>Market Pricing & Competitor Monitoring: Monitor the market pricing of Château Marsyas wines, track competitor activities, and report relevant market developments.
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<br>Promotional Activations: Coordinate and monitor wine tastings, promotional campaigns, and brand activations in collaboration with the Marketing team.
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<br>Client Relations & Public Relations: Maintain strong professional relationships with restaurant owners, hotel managers, purchasing managers, sommeliers, and key decision-makers. Ensure their participation in company events and provide appropriate client hospitality.
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<br>Customer Service & Problem Resolution: Address client inquiries, resolve complaints and discrepancies promptly, and maintain high customer satisfaction.
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<br>Operations & Distribution Coordination: Collaborate with internal teams to ensure accurate order processing, product availability, and timely deliveries.
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<br>Payment Follow-up: Monitor outstanding payments, follow up on collections, and coordinate the resolution of payment-related issues.
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<br>Reporting & Market Feedback: Submit regular reports on client visits, sales activities, market trends, competitor initiatives, and potential business opportunities.
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<br>Qualifications & Requirements
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<br>Female candidate preferred.
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<br>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
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<br>Minimum 2–3 years of relevant sales experience, preferably within the wine, beverage, or hospitality industry.
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<br>Previous experience dealing with restaurants, hotels, and bars (HORECA / On-Trade) is a strong advantage.
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<br>Good knowledge of wines, wine service, and the hospitality market is preferred.
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<br>Strong communication, negotiation, presentation, and relationship-building skills.
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<br>Proven ability to develop new accounts and maintain long-term client relationships.
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<br>Professional appearance, excellent interpersonal skills, and a customer-oriented approach.
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<br>Results-driven, proactive, and capable of working independently in the field.
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<br>Excellent command of Arabic and English; French is an advantage.
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<br>Good proficiency in MS Office, particularly Excel.
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<br>Valid driving license and willingness to conduct regular client visits within assigned territories
<p>Driver / Security Full-Time <br>Location: Qornet El Hamra, Lebanon <br> <br>Schedule: Monday Saturday, 10 AM 7 PM <br> <br>Looking for a reliable and professional personal driver / security assistant for a private residence. <br> <br>Responsibilities include: <br>Personal driving <br>Pickups, deliveries, and errands <br>Picking up household/construction materials <br>Flowers and family errands <br>Taking pets to the vet <br>Keeping vehicles clean, fueled, and maintained <br>Providing security/property presence when not driving <br> <br>Must be trustworthy, punctual, discreet, and flexible with occasional late evenings. <br>Must be able to speak English. Valid driver s license and good knowledge of Beirut/Metn required. Security, military, or private-driver experience is a plus.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be trustworthy, punctual, discreet, and flexible with occasional late evenings. Must be able to speak English. Valid driver s license and good knowledge of Beirut/Metn required. Security, military, or private-driver experience is a plus.</p>
<p>Duties: 1. Assist Senior Accountant for the purpose of providing supporting documentation and/or information on internal process that is required for audit 2. Inform other staff regarding procedural requirements for the purpose of facilitating financial compliance within established practices 3. Maintain all financial information, files and records for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines 4. Account payable including processing invoices, following up with vendors and resolving discrepancies in a timely manner 5. Account receivable, including processing payments, producing statement of accounts, collections on verdure accounts and account reconciliation when required 6. Banking, processing bank deposits, including trips to the bank. All associated finance entries 7. Processing employee expense reports, verifying expenses are within the company guidelines, correcting errors, questioning abnormal expenses and entering into the finance system 8. Company credit card reconciliations and communication for obtaining supporting documentation 9. Invoice creation and distribution when required 10. Maintain and coordinate with the Senior Accountant the implementation of accounting and accounting control procedures 11. Maintain accurate collection of all cost figures of consumption operations (food, beverage, operational equipment, etc...) 12. Assist in monthly revenue control of food and beverage 13. Control proper storage, security and control for all food and beverage items kept in the stores 14. Complete periodical inventories of food and beverage & operational equipment items with the assistance of Storekeeper and Food & Beverage personnel 15. Spot check merchandise received daily to ensure adherence to specifications 16. Post invoices into the computer system 17. File paid and unpaid invoices and statements 18. Maintain daily record of cost, potential sales and actual sales for kitchen 19. Assist in yearly audit preparation 20. Assist as needed and assigned in Account Payables, Sales Tax, and Utility Billing 21. To make payments from petty cash against vouchers or invoices 22. To ensure that cash and relevant vouchers are securely and systematically kept 23. Assist with special projects as required 24. Performs related duties and special projects as assigned</p>
We are looking for an experienced and passionate Restaurant Manager to lead one of our branches in Beirut. If you have strong leadership skills, a customer-first mindset, and a passion for delivering exceptional dining experiences, we'd love to hear from you.
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<br>Requirements:
<br>• Previous experience as a Restaurant Manager or in a similar hospitality leadership role.
<br>• Strong leadership, communication, and team management skills.
<br>• Excellent organizational and customer service skills.
<br>• Good knowledge of food safety, hygiene, and health regulations.
<br>• Experience in staff scheduling, cash handling, inventory, and cost control.
<br>• Ability to work under pressure and flexible shifts.
<br>• Professional, reliable, and customer-oriented.
<br>• Trilingual (Arabic, English & French).
<br>
<br>Key Responsibilities:
<br>• Manage the daily operations of the restaurant and ensure exceptional customer service.
<br>• Lead, coach, and motivate the team to achieve operational excellence.
<br>• Ensure compliance with company standards, food safety, hygiene, and quality procedures.
<br>• Manage staff schedules, attendance, performance, and training.
<br>• Monitor inventory, control costs, and minimize waste.
<br>• Handle customer feedback and resolve complaints professionally.
<br>• Oversee cash handling, daily reports, and branch performance.
<br>• Collaborate with the kitchen and management teams to achieve business objectives.
<br>• Maintain high service standards and drive sales and guest satisfaction.
<br>
<br>If you're ready to lead a dynamic team and grow your career in hospitality, we'd love to hear from you.
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<br>Interested candidates can send their CVs by Whatsapp on 03-007750
We are looking for an experienced and passionate Restaurant Manager to lead one of our branches in Beirut. If you have strong leadership skills, a customer-first mindset, and a passion for delivering exceptional dining experiences, we'd love to hear from you.
<br>
<br>Requirements:
<br>• Previous experience as a Restaurant Manager or in a similar hospitality leadership role.
<br>• Strong leadership, communication, and team management skills.
<br>• Excellent organizational and customer service skills.
<br>• Good knowledge of food safety, hygiene, and health regulations.
<br>• Experience in staff scheduling, cash handling, inventory, and cost control.
<br>• Ability to work under pressure and flexible shifts.
<br>• Professional, reliable, and customer-oriented.
<br>• Trilingual (Arabic, English & French).
<br>
<br>Key Responsibilities:
<br>• Manage the daily operations of the restaurant and ensure exceptional customer service.
<br>• Lead, coach, and motivate the team to achieve operational excellence.
<br>• Ensure compliance with company standards, food safety, hygiene, and quality procedures.
<br>• Manage staff schedules, attendance, performance, and training.
<br>• Monitor inventory, control costs, and minimize waste.
<br>• Handle customer feedback and resolve complaints professionally.
<br>• Oversee cash handling, daily reports, and branch performance.
<br>• Collaborate with the kitchen and management teams to achieve business objectives.
<br>• Maintain high service standards and drive sales and guest satisfaction.
<br>
<br>If you're ready to lead a dynamic team and grow your career in hospitality, we'd love to hear from you.
<br>
<br>Interested candidates can send their CVs by Whatsapp on 03-007750
<p>Driver / Security Full-Time <br>Location: Qornet El Hamra, Lebanon <br> <br>Schedule: Monday Saturday, 10 AM 7 PM <br>Salary: $800/month <br> <br>Looking for a reliable and professional personal driver / security assistant for a private residence. <br> <br>Responsibilities include: <br>Personal driving <br>Pickups, deliveries, and errands <br>Picking up household/construction materials <br>Flowers and family errands <br>Taking pets to the vet <br>Keeping vehicles clean, fueled, and maintained <br>Providing security/property presence when not driving <br> <br>Must be trustworthy, punctual, discreet, and flexible with occasional late evenings. <br>Must be able to speak English. Valid driver s license and good knowledge of Beirut/Metn required. Security, military, or private-driver experience is a plus.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be trustworthy, punctual, discreet, and flexible with occasional late evenings. <br>Must be able to speak English. Valid driver s license and good knowledge of Beirut/Metn required. Security, military, or private-driver experience is a plus.</p>
<p>Driver / Security Full-Time <br>Location: Qornet El Hamra, Lebanon <br> <br>Schedule: Monday Saturday, 10 AM 7 PM <br>Salary: $800/month <br> <br>Looking for a reliable and professional personal driver / security assistant for a private residence. <br> <br>Responsibilities include: <br>Personal driving <br>Pickups, deliveries, and errands <br>Picking up household/construction materials <br>Flowers and family errands <br>Taking pets to the vet <br>Keeping vehicles clean, fueled, and maintained <br>Providing security/property presence when not driving <br> <br>Must be trustworthy, punctual, discreet, and flexible with occasional late evenings. <br>Must be able to speak English. Valid driver s license and good knowledge of Beirut/Metn required. Security, military, or private-driver experience is a plus.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be trustworthy, punctual, discreet, and flexible with occasional late evenings. <br>Must be able to speak English. Valid driver s license and good knowledge of Beirut/Metn required. Security, military, or private-driver experience is a plus.</p>
<p><br></p><p><strong>FINANCIAL CONTROLLER 5 HOTEL</strong></p><p>Recruitment Network is looking for an experienced <strong>Financial Controller</strong> to join a prestigious hotel operation in <strong>Beirut, Lebanon</strong>.</p><p>Minimum <strong>7 years of experience in the hotel industry</strong></p><p>Strong background in <strong>hotel finance & accounting</strong></p><p>Experience in financial reporting, budgeting & forecasting</p><p>Strong knowledge of hotel accounting operations and controls</p><p>Proven leadership and analytical skills</p><p>Excellent attention to detail and financial accuracy</p><p><strong>Location:</strong> Beirut, Lebanon</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum <strong>7 years of experience in the hotel industry</strong></p><p>Strong background in <strong>hotel finance & accounting</strong></p><p>Experience in financial reporting, budgeting & forecasting</p><p>Strong knowledge of hotel accounting operations and controls</p><p>Proven leadership and analytical skills</p><p>Excellent attention to detail and financial accuracy</p>
<p>Aspire Software is looking for a talented Intermediate Software Developer , you will be responsible for rebuilding legacy component into a modern, testable .net stack, enhancing IIS-based deployments for on-premise customers and contributing to DevOps maturity .</p><p>The role combines core software engineering with elements of forward-deployed engineering: working directly with customers and internal product experts, conducting technical discovery, scoping the right solution, building or adapting it, and carrying the work through deployment and adoption.</p><p>Primary responsibilities Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications. Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success. Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption. Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes. Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods. Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupting critical customer operations. Make sound tradeoffs among scope, speed, quality, maintainability, and customer impact, identifying risks and blockers early enough to protect delivery. Work directly with product and support staff, and at times with customers, to understand business needs and turn them into clear technical solutions. Create diagnostic utilities, conversion programs, data corrections, and repeatable automation for support and implementation needs. Review production issues, determine root causes, implement durable fixes, and communicate technical findings in language that non-developers can understand. Use AI-assisted development tools responsibly to accelerate investigation, code comprehension, prototyping, documentation, and testing while carefully validating accuracy and security. Document code, integrations, data structures, and operating procedures so that knowledge is shared across the team. Convert successful customer-specific solutions into reusable components, utilities, deployment patterns, and playbooks where practical. Bring field feedback to product and development discussions so recurring customer needs can influence application priorities and roadmaps. Provide technical guidance and collaborate with other developers and analysts on design, testing, deployment, and support.</p><p>What success looks like Within the first year, this person will be able to independently trace and resolve difficult application and data problems, make meaningful contributions in the UniVerse environment, and deliver or improve integrations with outside systems. The role will also reduce dependence on individual subject-matter experts by improving documentation, tools, and shared technical understanding.</p><p><strong>Desired Candidate Profile</strong></p><p>Substantial professional software development experience, ideally in enterprise applications, ERP systems, financial systems, payroll, public-sector software, or another transaction-intensive environment. Strong backend development and data problem-solving skills, including the ability to understand unfamiliar schemas, data relationships, indexes, and business rules. Experience integrating disparate systems and working with APIs, data exchanges, middleware, or ETL-style processes. Experience delivering technical work directly with customers or business stakeholders, including discovery, scoping, rollout, and post-deployment follow-through. Ability to diagnose problems in systems that span application code, data, interfaces, infrastructure, and user workflow. Experience working across more than one technology stack and a record of learning new languages, tools, or platforms when the work requires it. Clear written and verbal communication skills and the ability to work collaboratively with technical and nontechnical colleagues. Good judgment about production changes, data integrity, testing, security, and the risks of modifying long-standing business applications.</p><p>Preferred experience Rocket UniVerse, UniData, or another MultiValue database and development environment. UniVerse BASIC, dictionaries, file structures, indexing, query tools, and MultiValue data conventions. Modern web development, RESTful services, JSON, XML, authentication, and cloud or hosted application environments. Application modernization, legacy system integration, source control, automated testing, or DevOps practices. Business applications for school districts or local governments, particularly financial reporting, general ledger, purchasing, accounts payable, accounts receivable, payroll, tax billing and collection, utility billing, planning and zoning, or business licensing.</p>
<p><br></p> <p> <b>Your Mission</b> </p> <br> <p>The IS-PM is a team of product managers developing and serving products for the internal Murex departments and for Murex clients. A Product Manager for AI Products in the IS-PM team contributes to the definition, development, adoption and continuous improvement of AI-powered products and features.</p> <br> <p>The role contributes to all core activities of the department, from identifying business problems and AI opportunities to product discovery, roadmap execution, business analysis, specifications writing, development validation, testing and evaluation, packaging and second-level support.</p> <br> <p>Working at the intersection of business, product and technology, the Product Manager contributes to transforming business needs into valuable AI-enabled solutions while considering AI capabilities and limitations, data availability and quality, user experience, security, responsible AI and measurable business outcomes.</p> <p> </p> <p> <b>Your Responsibilities</b> </p> <br> <p>You will act as <b>Product Manager for AI Products</b> across one or several of the covered domains: <b>Customer Relationship Management, Application Lifecycle Management, Configuration Environment Management, Enterprise Resource Planning, Financial Accounting and Control, Data & Analytics</b>.</p> <p>In order to effectively play this role, you need to:</p> <ul> <li>Contribute to the AI product roadmap execution, including business analysis, identification and qualification of AI use cases, specifications/documentation writing, testing and evaluation cycles, training and packaging related to the covered area</li> <li>Work closely with users and business stakeholders to understand their challenges and identify where AI, including Machine Learning and Generative AI, can create measurable value, while distinguishing between problems requiring AI and those better addressed through traditional solutions</li> <li>Translate business and user needs into clear AI product requirements, working closely with software development, data and AI/ML teams to evaluate technical feasibility, data requirements, expected behavior and product constraints</li> <li>Contribute to the definition of success criteria and evaluation approaches for AI-powered features, considering both business and user outcomes and AI-specific aspects such as output quality, accuracy, reliability, latency and user feedback</li> <li>Participate in the corrective and evolutive maintenance of AI products and features, incorporating user feedback, product usage and AI performance into continuous product improvement</li> <li>Understand and communicate the capabilities and limitations of AI solutions, including considerations related to data quality, explainability, hallucinations, bias, security, privacy and responsible AI</li> <li>Contribute to the validation of AI-powered features before release, including relevant test scenarios, expected outcomes, edge cases and fallback behavior</li> <li>With senior supervision, contribute to prototypes, proofs of concept and demos, and present AI-powered features and enhancements to internal stakeholders, prospects or existing customers</li> <li>Acquire strong business knowledge in the relevant domain you will join in order to identify valuable AI opportunities and propose product features that solve the right problems for users</li> <li>Stay aware of developments in AI technologies, particularly Generative AI, Large Language Models and Machine Learning, and assess their potential application to relevant business and product use cases</li> <li>Contribute to responsible AI practices throughout the product lifecycle, working with the relevant technical, security, legal and governance stakeholders when needed</li> <li>Support internal counterparts through product documentation, knowledge sharing, training and second-level support</li> </ul> <p>You will also act as Business Analyst in an agile team in the SAFe context.</p> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li>0 to 5 years of experience in Information Systems, software products, Data or AI-related environments. Experience in Product Management is a strong plus</li> </ul> <ul> <li>Good understanding of Artificial Intelligence and Machine Learning concepts, including Generative AI and Large Language Models. Familiarity with concepts such as prompting, Retrieval-Augmented Generation (RAG), AI agents and model evaluation is a plus</li> </ul> <ul> <li>Strong interest in AI technologies and their practical application to business and user problems, with the ability to understand both their potential and their limitations</li> </ul> <ul> <li>Proven experience working in project mode with strong respect for deadlines, while interacting with business stakeholders, technical teams and sponsors, with a strong drive for results in a cross-functional environment</li> </ul> <ul> <li>Mastering the key Product Management skills of carefully listening to people, properly understanding their problems and needs, identifying where AI can provide meaningful value, and effectively driving towards the execution of solutions</li> </ul> <ul> <li>Strong analytical mindset and ability to define measurable product outcomes and use data, user feedback and experimentation to support product decisions</li> </ul> <ul> <li>Excellent communication skills with a strong drive for Client Orientation, and the ability to explain AI-powered solutions, their benefits and their limitations to both technical and non-technical audiences</li> </ul> <ul> <li>Very good understanding of the technical world, with a proper grasp of data models, APIs and data flows. Understanding of data quality and its importance for AI products is a strong plus</li> </ul> <ul> <li>Awareness of responsible AI principles and AI-related risks, including privacy, security, bias, explainability and appropriate human oversight</li> </ul> <ul> <li>Good knowledge of Agile and Scrum methodology, experience with SAFe is a plus</li> </ul> <ul> <li>Good attention to detail and a well-organized, structured approach to work, combined with curiosity and the ability to work with the uncertainty inherent in AI products</li> </ul> <ul> <li>Ability to speak and write English fluently, French is a plus<br> </li> </ul>
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