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<p>About the job</p><p> </p><p>We are a channel sales agency we work with different vendors to find, recruit, identify the ideal partner profile for them, then manage the process to grow the sales for the vendors we work with. We sometimes work with vendors entering the US Channel market, sometimes lesser known to the US Channel ecosystem or vendors that are in the US that maybe want to a Fractional channel member without the full headcount and taxes, healthcare costs associated with full time employees.</p><p> </p><p>Overview</p><p> </p><p>We are seeking a Partner Development Representative (PDR) to support and scale partnerships. The Partner Development Representative is responsible for executing outbound partner engagement, find the ideal partner profile, finding the best contact to discuss partnerships, and passing the lead or contact and setting us the meeting for the Channel Sales Team to discuss terms and contracts.</p><p> </p><p>Responsibilities</p><p> </p><ul><li>Execute structured, high-volume outbound outreach to key IT resellers and partner stakeholders, including field sellers, partner managers, and solution architects.</li><li>Engage prioritized customer accounts in collaboration with partner teams to identify and develop joint opportunities.</li><li>Secure and lead initial discovery conversations to position joint value propositions and uncover customer needs.</li><li>Generate qualified partner-sourced opportunities (Stage 0 / Stage 1) and drive early pipeline progression.</li><li>Act as the first point of contact for partner-driven opportunities and maintain consistent partner engagement.</li><li>Build and nurture relationships with key stakeholders across USA and verticals.</li><li>Collaborate with Partner, Sales, and Technical teams to activate and advance co-sell motions.</li><li>Qualify early-stage opportunities to assess fit, timing, and next steps.</li><li>Coordinate opportunity progression from Stage 0 to Stage 1 and support handoff to Sales.</li><li>Schedule and coordinate initial meetings between partners, customers, and internal teams.</li><li>Manage outreach cadences and communications using tools such as Apollo and LinkedIn.</li><li>Maintain consistent follow-up to ensure momentum on partner-led initiatives.</li><li>Capture insights and feedback to refine targeting, messaging, and outreach strategies.</li><li>Support cross-functional coordination to ensure seamless execution of partner-driven motions.</li></ul><p>Requirements</p><p> </p><ul><li>1–3+ years of experience in SDR, BDR, partner development, or channel-related roles.</li><li>Demonstrated success in outbound prospecting across email, phone, LinkedIn, and partner channels.</li><li>Experience working with or alongside software vendors.</li><li>Ability to conduct discovery conversations and qualify opportunities, including technical use cases.</li><li>Familiarity with SaaS products and ecosystems.</li><li>Strong organizational skills with the ability to manage multiple outreach streams simultaneously.</li><li>Clear, concise communication skills with strong follow-through.</li><li>Excellent English</li></ul><p> </p><p>Preferred Qualifications</p><p> </p><ul><li>Experience in software, cloud, or enterprise software product environments.</li><li>Familiarity with co-sell motions and partner programs.</li><li>Exposure to technical concepts such as UEM, cloud architecture, or security software.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Growth Marketing Specialist</p><p><br></p><p>About eXpand AD</p><p>eXpand AD is a growth marketing agency serving B2B businesses across the United States and Canada. We help businesses generate qualified leads, acquire customers, and strengthen their digital presence.</p><p><br></p><p>Position Overview</p><p>The Growth Marketing Specialist manages content marketing, GoHighLevel (GHL) CRM operations, lead generation, and sales execution for eXpand AD and its clients. The role also includes social media management, reporting, and basic website support.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>1. Content Marketing and Social Media</p><ul><li>Produce at least 5 complete content packages per week for eXpand AD and its clients.</li><li>Develop content concepts and calendars aligned with client briefs, brand guidelines, target audiences, and marketing objectives.</li><li>Create copy, graphics, carousels, short-form videos, captions, and calls to action.</li><li>Adapt approved content for LinkedIn, Instagram, TikTok, and other relevant platforms.</li><li>Use Canva and AI tools to support content production.</li><li>Schedule and publish approved content; monitor reach, engagement, clicks, inquiries, and leads where measurable.</li><li>Support WordPress publishing and basic SEO and generative engine optimization (GEO).</li><li>Maintain organized content files and publication schedules.</li></ul><p>Content package definition: One campaign-ready deliverable containing the relevant concept, copy, creative assets or video, captions, and calls to action as appropriate. Repurposing the same package across platforms does not count as an additional package. Five packages is the weekly minimum, not a maximum.</p><p><br></p><p>2. GoHighLevel CRM and Automation</p><ul><li>Maintain accurate contacts, lead sources, pipeline stages, tasks, and follow-up dates.</li><li>Manage opportunities from initial lead entry through closed-won or closed-lost status.</li><li>Configure and maintain approved workflows, calendars, email sequences, and basic automations.</li><li>Investigate failed actions, duplicate messages, and missed follow-ups.</li><li>Ensure active opportunities have a documented status and next step.</li><li>Update CRM records within one business day of relevant activity.</li><li>Improve pipeline visibility, automation reliability, and follow-up processes.</li><li>Support approved client CRM tasks within the assigned scope.</li></ul><p><br></p><p>3. Sales and Customer Acquisition</p><ul><li>Research businesses and decision-makers in the United States and Canada.</li><li>Build targeted prospect lists and conduct personalized outbound outreach through approved channels.</li><li>Qualify prospects based on business fit, need, authority, timing, and budget where ascertainable.</li><li>Manage follow-ups, book discovery meetings, handle objections, prepare approved proposals, and close deals within delegated authority.</li><li>Track sales activity, proposals, opportunity outcomes, customer acquisition, and revenue through GoHighLevel.</li><li>Analyze lost opportunities and recommend improvements to outreach and conversion.</li></ul><p><br></p><p>Monthly sales target: 10 new paying customers.</p><p>A completed deal means a new customer purchasing an approved eXpand AD service, recorded in GoHighLevel and verified under the company's sales process. Leads, meetings, and proposals alone do not count. Performance will be assessed in context of lead availability and quality, offer competitiveness, sales-cycle length, resources, and timely commercial approvals.</p><p><br></p><p>4. Reporting and Coordination</p><ul><li>Submit one consolidated weekly report covering content output, measurable performance, CRM activity, qualified leads, meetings, pipeline progression, closed deals, revenue where available, blockers, and next steps.</li><li>Maintain accurate records and communicate issues promptly.</li><li>Follow approved client communication and campaign procedures.</li><li>Obtain approval before committing to pricing, proposals, discounts, campaigns, or other external commercial commitments.</li><li>Flag capacity constraints and deadline risks promptly.</li></ul><p><br></p><p>Work Prioritization</p><p>The role is limited to 20 hours per week. Unless otherwise directed, priorities are:</p><ol><li>Scheduled content deliverables and urgent client commitments.</li><li>Active sales opportunities, follow-ups, and meetings.</li><li>CRM accuracy, pipeline maintenance, and automation reliability.</li><li>Website support and other improvements.</li></ol><p>The specialist must communicate competing deadlines and capacity constraints promptly.</p><p><br></p><p>First 14 Days</p><p>The initial 14 days focus on onboarding, understanding company services and target customers, learning brand standards, verifying system access, and establishing an actionable sales pipeline.</p><p>Expected activities:</p><ul><li>Complete onboarding and review services, target audiences, and sales materials.</li><li>Review existing marketing assets, calendars, brand guidelines, and client requirements.</li><li>Verify access to GoHighLevel, WordPress, Canva, AI tools, and other required systems.</li><li>Establish a content production and publishing schedule.</li><li>Begin producing at least 5 complete content packages per week.</li><li>Review the sales pipeline, identify follow-up opportunities, and begin prospecting.</li><li>Verify CRM data quality and identify workflow issues.</li><li>Submit weekly progress reports.</li></ul><p>The manager will review progress at day 14 and agree on subsequent priorities. Initial performance will account for onboarding, access, lead availability, approval turnaround, and sales-cycle length. The ongoing target of 10 new paying customers per month remains the commercial objective.</p><p><br></p><p>Required Qualifications</p><ul><li>At least 2 years of marketing, growth, or related experience.</li><li>At least 2 years of direct sales experience, including prospecting, qualification, follow-up, and closing.</li><li>Practical GoHighLevel CRM and sales-pipeline experience.</li><li>Professional English suitable for client calls with US and Canadian businesses.</li><li>Working knowledge of Canva, WordPress, and AI productivity or content tools.</li><li>Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, or equivalent applications.</li><li>Ability to create content for multiple platforms and follow brand guidelines.</li><li>Strong communication, organization, and independent execution skills.</li><li>Evidence of personal contribution to previously closed sales deals.</li><li>Ability to meet the agreed schedule independently.</li></ul><p><br></p><p>Languages</p><ul><li>English: Professional fluency in written and spoken English.</li><li>Additional languages: French, Spanish, Arabic, and German are advantageous. Applicants should specify their proficiency levels.</li></ul><p><br></p><p>Working Terms</p><ul><li>Location: Remote; international applicants welcome.</li><li>Contract: Part-time freelance.</li><li>Rate: US$4/hour, up to 20 hours per week.</li><li>Schedule: Monday–Friday, 11:00 AM–3:00 PM US Eastern Time. Applicants must verify local working hours.</li><li>Payment: Monthly in USD for approved hours worked. Payment method, invoicing, approval process, and payment date will be specified in the freelance agreement.</li><li>Additional hours: Require prior approval.</li><li>Tools and expenses: Required company accounts and resources will be specified. No subscriptions or expenses may be incurred on behalf of the company without prior written approval.</li><li>Future opportunity: Full-time work may be considered based on performance, business needs, and budget; it is not guaranteed.</li></ul><p><br></p><p>Application Requirements</p><p>Applicants must submit:</p><ol><li>Resume or professional profile.</li><li>Short introduction describing relevant experience.</li><li>Examples of personally closed deals, including role, approximate value, and contribution.</li><li>Evidence of practical GoHighLevel experience.</li><li>Relevant marketing portfolio or work samples.</li><li>Earliest available start date.</li><li>Confirmation of acceptance of the hourly rate and schedule.</li><li>Languages spoken and proficiency levels.</li></ol><p>Redact confidential client information. Do not submit passwords or private customer data.</p><p><br></p><p>Selection Process</p><p>Shortlisted candidates will participate in a structured interview covering content production, GoHighLevel, sales experience, English communication, office-suite proficiency, additional languages where relevant, availability, and evidence of previous work and personally closed deals.</p><p><br></p><p>Performance Management</p><p>Performance will be reviewed through regular check-ins and a weekly scorecard covering:</p><ul><li>Content packages completed and approved.</li><li>Delivery timeliness and quality.</li><li>CRM accuracy and follow-up completion.</li><li>Prospecting and qualified opportunities.</li><li>Meetings, proposals, closed customers, and revenue where available.</li><li>Automation reliability, reporting, communication, ownership, and blocker resolution.</li></ul><p>Targets and priorities may be reviewed as business conditions and available resources change. Material changes to working hours, compensation, or contractual obligations must be agreed through the contract process.</p><p><br></p><p>Confidentiality, Data Security, and Compliance</p><p>Protect company, client, prospect, and customer information. Use authorized accounts and tools, follow applicable laws and platform policies, and never disclose confidential information to unauthorized parties or upload it to unapproved AI services. Use approved claims and commercial terms only. Report suspected data incidents promptly.</p><p>Work-product ownership, confidentiality, account access, and return or deletion of company information will be governed by the freelance agreement and applicable law.</p><p><br></p><p>eXpand AD welcomes applicants of all backgrounds.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Core Competencies</p><p>Content creation; CRM and automation; sales and lead generation; B2B digital marketing; SEO/GEO; Canva, WordPress, and AI tools; Microsoft Office; analytics and reporting; communication; organization; confidentiality; and independent execution.</p></div>
<p>We are seeking an experienced Operations & Commercial Manager to lead and develop our Maintenance Department, overseeing daily maintenance operations, commercial activities, customer relationships, and team performance, with a focus on operational efficiency, customer satisfaction, and business growth.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage preventive and corrective maintenance operations, ensuring timely execution of PMSOs, CMSOs, and customer requests.</li><li>Plan and supervise maintenance teams, engineers, supervisors, and field technicians.</li><li>Monitor operational performance, productivity, service quality, and departmental KPIs.</li><li>Develop maintenance business opportunities, acquire new customers, and maintain existing client relationships.</li><li>Manage maintenance contracts, service agreements, quotations, negotiations, and renewals.</li><li>Coordinate with Sales, Finance, Procurement, and Spare Parts Departments to ensure smooth operations.</li><li>Identify operational improvements, control delays, and enhance service delivery.</li><li>Lead, evaluate, and develop departmental employees.</li><li>Prepare periodic operational and commercial reports for management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Requirements</p><ul><li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or Business Administration.</li><li>Minimum 7 10 years of relevant experience, preferably in the diesel generator or power generation industry.</li><li>Proven experience in maintenance operations management and technical team leadership.</li><li>Strong knowledge of preventive and corrective maintenance, maintenance contracts, and commercial activities.</li><li>Excellent leadership, negotiation, communication, and problem-solving skills.</li><li>Very good command of English and Arabic.</li><li>Proficiency in MS Office and ERP systems.</li></ul><p>Key Competencies</p><ul><li>Operational and commercial management.</li><li>Business development and customer relationship management.</li><li>Strategic planning and decision-making.</li><li>Team leadership and performance management.</li><li>Results-oriented approach and accountability.</li></ul>
<p>About the opportunity <br>A well-established manufacturing company is looking for an Assistant Purchasing Manager to join its Supply Chain team. The role supports end-to-end procurement activities to ensure a reliable, cost-effective, and compliant supply of materials that keeps operations running and supports business growth. <br>Key responsibilities <br> Contribute to sourcing strategies and support supplier negotiations to secure competitive pricing and service levels. <br> Evaluate supplier performance and support improvement initiatives. <br> Support the purchasing of direct and indirect materials required for operations. <br> Issue and follow up on purchase orders, anticipating and mitigating potential supply risks. <br> Coordinate import activities, including shipping, customs clearance, and delivery. <br> Monitor inventory levels and stock accuracy through the company s ERP system. <br> Partner with operations, quality, and commercial teams to meet business needs and support business projects. <br> Work with planning teams on demand forecasting and material requirements. <br> Support budgeting, cost control, and procurement KPI reporting. <br> Contribute to procurement procedures, audits, and continuous improvement initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>What we re looking for <br> Bachelor s degree in Supply Chain, Business, Engineering, or a related field. <br> 7+ years of experience in procurement, sourcing, or supply chain within a manufacturing environment. <br> Solid knowledge of import processes and quality management systems. <br> Hands-on experience with ERP systems. <br> Strong negotiation, analytical, and organizational skills. <br> Excellent communication and stakeholder management abilities. <br> A collaborative mindset with the ability to coach and support team members. <br> Experience in a regulated industry (e.g. pharmaceutical, food, or cosmetics) is a plus.</p>
Our client, a well-established business group, is building its presence in the hospitality space in the Democratic Republic of the Congo, with a focus on delivering a strong customer experience, consistent product standards, and well-run day-to-day operations.</p>
<p>This opportunity is suited to a commercially minded hospitality leader who enjoys combining operational discipline with hands-on team leadership. As general manager, you will play a central role in shaping the performance of the concept, supporting service excellence, and helping create a reliable, high-quality guest experience while working closely with teams and suppliers.</p>
<h4>Responsibilities</h4>
<ul>
<li>Oversee daily kiosk operations, service quality, hygiene, and food safety.</li>
<li>Manage staffing, scheduling, training, performance, and team development.</li>
<li>Monitor sales, inventory, food costs, budgets, and operational profitability.</li>
<li>Implement brand standards and ensure consistent product quality across operations.</li>
<li>Coordinate with suppliers and resolve operational issues in the DRC market.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>At least five years of general management experience in hospitality or quick-service food operations.</li>
<li>Proven ability to drive sales performance, manage budgets, and improve operational profitability.</li>
<li>Strong knowledge of food safety and hygiene standards, inventory control, and cost controls.</li>
<li>Experience managing, training, and motivating frontline teams.</li>
<li>Fluency in both French and English.</li>
<li>Willingness to relocate to Lubumbashi, Democratic Republic of the Congo.</li>
<li>Experience in a kiosk, retail food environment, or quick-service restaurant setting is a plus.</li>
<li>Education in hospitality is an advantage.</li>
</ul>
<h4>Benefits</h4>
<p>USD 1,200 to USD 1,800, plus free accommodation and other benefits.</p>
<p>The role is responsible for supporting financial and operational activities through ERP management, reporting, invoicing, pricing updates, inventory control, and data analysis while ensuring accuracy and process efficiency.</p><p><strong>Main Duties</strong></p><ul><li>Manage invoicing setup, pricing updates, and synchronization of transactions across ERP systems</li><li>Monitor inventory movements, asset tracking, and account balances while ensuring data integrity</li><li>Prepare installation, maintenance, aging, sales, commission, rebate, and operational closing reports</li><li>Analyze gross margins, sales KPIs, marketing statistics, and operational performance indicators</li><li>Support budgeting, reporting, and financial analysis through data extraction and consolidation</li><li>Handle receivables monitoring, balance transfers, and reconciliation activities</li><li>Maintain and update customer accounts, classifications, and operational records</li><li>Support ERP automation, digital transformation initiatives, testing, and data governance projects</li><li>Implement and follow up on internal audit recommendations and operational controls</li><li>Conduct inventory verification and operational checks for vehicles, tanks, cylinders, and related assets</li><li>Provide operational support and coordinate with internal teams on special requests and reporting needs</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor degree in Finance or related field, CPA is highly advantageous</li><li>6+ year s progressive experience.</li></ul><p><strong>Technical knowledge, skills & abilities required:</strong></p><ul><li>Knowledge of ERP systems and financial reporting</li><li>Proficiency in Microsoft Office, especially Excel</li><li>Knowledge of invoicing, inventory, and reconciliation processes</li><li>Experience in BI systems and automation is a plus</li></ul><p><strong>Soft skills required</strong></p><ul><li>Strong communication and interpersonal skills</li><li>Analytical and problem-solving mindset</li><li>Attention to detail and accuracy</li><li>Time management and organizational skills</li><li>Ability to work under pressure and meet deadlines</li><li>Teamwork and collaboration skills</li><li>Adaptability and flexibility</li><li>Ability to handle multiple tasks efficiently</li></ul>
We are looking for an experienced Mechanical Project Manager to manage and oversee mechanical works across construction projects, from planning and design coordination through execution, testing, commissioning, and handover. The successful candidate will ensure projects are completed on time, within budget, and in accordance with approved drawings, specifications, quality standards, and safety requirements.
<br>
<br>Responsibilities
<br>Manage and coordinate all mechanical works throughout the project lifecycle.
<br>Review mechanical drawings, specifications, BOQs, shop drawings, and technical documents.
<br>Coordinate with clients, consultants, subcontractors, suppliers, and other project disciplines.
<br>Plan and monitor mechanical project schedules, manpower, materials, and resources.
<br>Supervise site mechanical activities and ensure works are executed according to approved drawings and specifications.
<br>Coordinate mechanical works with electrical, civil, architectural, and other MEP disciplines.
<br>Review and approve material submittals, shop drawings, method statements, and technical submissions.
<br>Oversee the installation of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other mechanical systems.
<br>Monitor project progress and ensure key milestones and deadlines are achieved.
<br>Manage subcontractors and suppliers and monitor their performance and compliance with project requirements.
<br>Monitor project costs, variations, material procurement, and resource requirements.
<br>Identify technical issues, project risks, delays, and coordination conflicts and implement corrective measures.
<br>Conduct regular site inspections and progress meetings.
<br>Coordinate testing, commissioning, inspections, and final handover of mechanical systems.
<br>Ensure mechanical installations comply with applicable codes, standards, and project specifications.
<br>Prepare and review progress reports, technical reports, and project documentation.
<br>Ensure proper implementation of health, safety, and environmental requirements.
<br>Lead and supervise mechanical engineers, supervisors, technicians, and subcontractors.
<br>Coordinate with the client and consultant to resolve technical and project-related issues.
<br>Ensure completion of as-built drawings, O&M manuals, warranties, testing reports, and other handover documentation.
<br>
<br>Requirements
<br>Bachelor’s degree in Mechanical Engineering.
<br>8–12+ years of experience in mechanical construction and project management, preferably with a construction or contracting company.
<br>Proven experience managing mechanical works on large-scale commercial, residential, hospitality, or mixed-use projects.
<br>Strong knowledge of HVAC, plumbing, firefighting, chilled water, ventilation, drainage, and other MEP systems.
<br>Strong understanding of mechanical construction methods, applicable codes, and industry standards.
<br>Experience in project planning, scheduling, cost control, procurement, and subcontractor management.
<br>Ability to read and interpret mechanical drawings, specifications, BOQs, and technical documents.
<br>Strong experience in coordinating mechanical works with other MEP and construction disciplines.
<br>Excellent leadership, communication, coordination, and problem-solving skills.
<br>Proficiency in AutoCAD, MS Office, and project management/scheduling software.
<br>PMP certification or relevant professional certification is an advantage
Administrative Accountant Position
<br>• University degree in Accounting / Finance and Minimum of 3 years in related experience
<br>• Full-Time Employee from 9:30 am to 6:30 pm
<br>• Computer Skills: Proficient in Microsoft Excel, Word, Power Point
<br>• Fluent in English and French
<br>• Familiar with the filing system to maintain an accurate filing for all the correspondences.
<br>• Maintain proper and up-to-date filing both manual / electronic.
<br>• Assist in daily operations of the office and provide the necessary support to the team members through performing a variety of administrative tasks .
<br>• Issue Invoices and follow up with clients on dues.
<br>• Manage and control data entry of accounting transactions.
<br>Key Responsibilities Senior Accountant
<br>• Prepare and analyze financial statements in accordance with IFRS and applicable European accounting standards.
<br>• Ensure compliance with international tax laws, VAT regulations, and cross-border transaction protocols.
<br>• Manage intercompany reconciliations, consolidations, and transfer pricing documentation.
<br>• Oversee the month-end and year-end close processes across international entities.
<br>• Coordinate with external auditors and legal teams to ensure full regulatory compliance.
<br>• Monitor and implement updates in EU financial legislation, including GDPR-related financial controls.
<br>Support budgeting, forecasting, and financial planning across foreign subsidiaries
<p>This position is responsible for supporting the Human Resources department in all administrative and other assigned areas. The job of <strong>Human Resources Officer</strong> is executed satisfactorily when</p><strong>Application Handling:</strong><ul><li>Employment requests are acknowledged within 48 hours.</li><li>Every applicant receives a personalized response to their application.</li><li>Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.</li><li>CVs are distributed to Heads of Department and followed-up on.</li><li>Every applicant receives a final response to their employment request.</li></ul><ol><li><strong>Kempinski recruitment web-site:</strong></li></ol><ul><li>All vacancies are posted.</li></ul><ol><li><strong>On-boarding:</strong></li></ol><ul><li>All new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.</li><li>New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.</li></ul><ol><li><strong>Administration:</strong></li></ol><ul><li>Every employee has a complete employee file.</li><li>Employee and payroll data is maintained in HRMIS.</li><li>Vacation and sick leave are tracked.</li><li>Performance Reviews are tracked.</li><li>Employees anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head of Department, Hotel and/or General Manager.</li></ul><ol><li><strong>Employee Relations:</strong></li></ol><ul><li>Assist the Director of HR/HR Manager in handling minor employee grievances and disciplinary processes.</li><li>Proactively suggest and implement staff engagement and motivation initiatives/activities.</li><li>Assist the Director of HR / HR Manager in ensuring employee feedback received during KEES action planning forums are well documented and uploaded in our employee engagement platform and is kept up to date.</li><li>Employees are welcomed to the Human Resources office in a warm and friendly manner.</li></ul><ol><li><strong>Legal and Compliance:</strong></li></ol><ul><li>Assist the Director of HR/HR Manager in ensuring that Government Labour policies and regulations are implemented and adhered to.</li></ul><ol><li><strong>Maintenance:</strong></li></ol><ul><li>The employee communication boards are up-to-date and attractive.</li><li>The employee locker rooms and cafeteria are looked after.</li><li>Employees are welcomed to the Human Resources office in a warm and friendly manner.</li></ul><ol><li><strong>Exit:</strong></li></ol><ul><li>Our Employee off boarding process is implemented and every leaver receives an exit interview.</li><li>Every leaver respecting a notice period receives an employment certificate on their last working day.</li></ul><p>Additional objectives and responsibilities can be added at any time, depending on the need of the business and hotel.</p><p><strong>Desired Candidate Profile</strong></p><strong>NATIONALITY</strong>: Lebanese <br> <strong>EDUCATION</strong>: Bachelor Degree in Human Resources Management <br> <strong>EXPERIENCE:</strong> To fill the position, the following is required: <ul><li> Four (4) years in a similar HR position within a luxury brand or an international company </li></ul> <strong>LANGUAGE:</strong> <ul><li> Local language excellent oral and written skills </li><li> English excellent oral and written skills</li><li> Additional language - beneficial</li></ul> <strong>COMPETENCIES: </strong>To fill this position the candidate must have: <ul><li> Planning and organizational skills</li><li> Verbal and written communication skills</li><li> Problem Solving & Decision Making skills</li><li> Be familiar with labour laws and regulations </li><li> Be familiar with local social insurance policies </li><li> Administration skills</li></ul> <strong>TECHNICAL COMPETENCIES: </strong>Computer literacy: <ul><li> Word and Excel</li><li> PowerPoint</li></ul> <strong>INDIVIDUAL</strong> <strong>CHARACTERISTICS: </strong>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: <ul><li> People Oriented</li><li> Passionate for European luxury</li><li> Entrepreneurial</li><li> Self-confident</li><li> Persuasive</li><li> Ethical</li><li> Quality oriented</li><li> Well-presented</li></ul> <strong>OTHER SKILLS: </strong> Depending on region and property.
<p>Result of Service The consultant will support the assessment and development of project proposals submitted by Member States for the 2026 Call for Proposals, ensuring their alignment with UNRSF priorities, Fund eligibility criteria, and relevant road safety standards. in addition to submitting a regional project proposal in line with UNRSF criteria.</p>
<p>Work Location Remote Expected duration 2 months</p>
<h3>Duties and Responsibilities</h3>
<p>Background ESCWA plays an active role in supporting Member States in accessing funding through the United Nations Road Safety Fund (UNRSF) Call for Proposals, including assistance with the preparation, review, and submission of project documents aligned with the UNRSF s proposal guidelines. For the 2026 cycle, the UNRSF will prioritize programmes that support the adoption and implementation of road safety laws and standards aligned with relevant UN legal instruments. Priority will be given to country- or city-level interventions that address key gaps identified in the 2023 Global Status Report on Road Safety (GSRRS). Where feasible, the Fund encourages regional programmes involving three or more countries. Proposals may include: 1. Safe Motorcycle mobility 2. Safe system approach</p>
<p>Objective The consultant will be responsible to support ESCWA in assessing and developing project proposals submitted by Member States for the 2026 UNRSF Call for Proposals, ensuring alignment with the Fund s priorities and eligibility criteria.</p>
<h3>Duties and Responsibilities</h3>
<p>The consultant on road safety will be responsible for the following tasks:</p>
<ul>
<li>Assessment of project summaries received from Member states for the UNRSF call for proposals 2026.</li>
<li>Preparation of concept notes of selected projects for the first phase of the UNRSF call for proposals 2026.</li>
<li>Deliver a virtual capacity-building workshop to strengthen the ability of national focal points to draft project proposals that meet UNRSF eligibility criteria and adhere to the application guidelines.</li>
<li>Drafting a regional project proposal on road safety.</li>
<li>Any additional tasks requested by the hiring officer to support staff and the project implementation</li>
</ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications/special skills</h3>
<p>Master's degree in transport, engineering, road safety or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 4 years of professional experience in the field of road safety is required. Demonstrated knowledge of road safety data management tools and applications, familiarity with the Safe System approach and international road safety standards, processes and eligible criteria and priorities is required. Demonstrated expertise in preparing funding proposals, concept notes, or strategic documents for international development organizations or multilateral funds is required. Previous experience working with national stakeholders, international organizations, and/or the UN system in the Arab region is highly is desirable. Languages English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, Fluency in oral and written English and Arabic is required. Notes: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and knowledge of equals a rating of confident in two of the four areas.</p>
We are looking for an experienced Electrical Project Manager to oversee and manage electrical projects from planning and design through execution, testing, commissioning, and handover. The successful candidate will be responsible for ensuring projects are delivered safely, on time, within budget, and in accordance with approved specifications and quality standards.
<br>
<br>Responsibilities
<br>Manage and coordinate all electrical works throughout the project lifecycle.
<br>Review electrical drawings, specifications, BOQs, shop drawings, and technical documents.
<br>Coordinate with consultants, clients, contractors, subcontractors, suppliers, and other project teams.
<br>Prepare and monitor project schedules, work programs, and manpower requirements.
<br>Supervise site electrical activities and ensure work is executed according to approved drawings and specifications.
<br>Monitor project progress and ensure milestones and deadlines are achieved.
<br>Coordinate electrical works with civil, mechanical, HVAC, plumbing, and other MEP disciplines.
<br>Review material submittals, technical submissions, method statements, and shop drawings.
<br>Ensure electrical installations comply with applicable codes, standards, and project requirements.
<br>Monitor project costs, variations, material requirements, and subcontractor performance.
<br>Identify technical issues, delays, risks, and potential conflicts and implement appropriate corrective actions.
<br>Conduct regular site inspections and progress meetings.
<br>Coordinate testing, commissioning, inspections, and final handover of electrical systems.
<br>Prepare and review progress reports, technical reports, and project documentation.
<br>Ensure proper implementation of health, safety, and environmental requirements.
<br>Lead and supervise electrical engineers, supervisors, technicians, and subcontractors.
<br>Maintain effective communication with the client and consultant and address technical or operational issues promptly.
<br>Ensure as-built drawings, O&M manuals, warranties, and other handover documents are completed.
<br>
<br>Requirements
<br>Bachelor’s degree in Electrical Engineering.
<br>8–12+ years of experience in electrical construction/project management, preferably with a construction or contracting company.
<br>Proven experience managing large-scale commercial, residential, hospitality, or mixed-use projects.
<br>Strong knowledge of electrical systems, including LV/MV systems, power distribution, lighting, emergency systems, fire alarm, ELV, and related installations.
<br>Strong knowledge of electrical codes, standards, and construction practices.
<br>Experience in project planning, scheduling, cost control, and subcontractor management.
<br>Ability to read and interpret electrical drawings, specifications, and BOQs.
<br>Strong leadership, communication, coordination, and problem-solving skills.
<br>Proficiency in AutoCAD, MS Office, and project management/scheduling software.
<br>PMP certification or relevant professional certification is an advantage
At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p>
<p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p>
<h4>Why we exist</h4>
<p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p>
<p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p>
<h4>The associate journey</h4>
<p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p>
<p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p>
<p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p>
<h4>What you’ll do</h4>
<ul>
<li><strong>Get smart on new markets:</strong> Quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li>
<li><strong>Expert sourcing:</strong> Use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li>
<li><strong>Initial outreach:</strong> Contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li>
<li><strong>Convincing and negotiation:</strong> Persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li>
<li><strong>Qualification:</strong> Conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li>
<li><strong>Compliance and data security:</strong> Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li>
<li><strong>KPI achievement:</strong> Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li>
<li>Strong command of English with excellent writing and communication skills.</li>
<li>Time management and organizational skills to handle multiple projects at once.</li>
<li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li>
<li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li>
</ul>
<h4>Bonus points if you have</h4>
<ul>
<li>Relevant internships or experience in business, consulting, or commercial fields.</li>
<li>An entrepreneurial spirit with a passion for building and creating.</li>
<li>Fluency in Arabic and/or French.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li>
<li>Clear career progression and access to learning and development programs.</li>
<li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Team events, dinners, and bonding activities that make work more fun.</li>
</ul>
<h4>Our interview process</h4>
<ul>
<li>Initial screening interview</li>
<li>Case study interview</li>
<li>In-person interview and meet the team</li>
<li>Offer call</li>
</ul>
<h4>A note from us</h4>
<p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p>
<p>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</p>
We are looking for a young and dynamic professional to join our team in the capacity of “Logistics Coordinator” on a full time basis.
<br>Silk Mile is a leading firm specialized in providing logistics services throughout the Middle East based in Beirut.
<br>Purpose
<br>The overall role purpose is to manage all aspects of shipping routes and delivery, specifically with regard to
<br>customer satisfaction and to respond immediately to customer questions and complaints and notify them
<br>of any delays in the delivery schedule.
<br>Key Accountabilities
<br>• Receive orders and arrange stocking of materials and equipment to ensure they meet needs
<br>• Coordinate transportation providers to ensure prompt and proper movement of shipments
<br>• Respond to customer inquiries and refer clients to the proper channels
<br>• Review purchase orders and shipping documents to ensure accuracy
<br>• Plan and track shipment of final products according to customer(s)’ requirements.
<br>• Communicate with suppliers and customers to achieve profitable deals and mutual satisfaction.
<br>• Ensure the integrity of inventory accuracy and manage stock movements
<br>• Identify and resolve any inventory discrepancies and ensure inventory and system records are in
<br>agreement
<br>• Develop processes that make the supply chain more efficient and organized
<br>• Recruit and coordinate the work activities of the logistics team (e.g. truck driver's) according to
<br>availabilities and requirements.
<br>• Prepare accurate reports and submit them to the upper management as necessary.
<br>• Develop strong business relationship with clients and gain their business for the future development.
<br>• Coordinate with the agents to ensure the flow of the shipment to destination.
<br>• Complete the selling for quotations and hand back the prices to officer and keep record for every
<br>request.
<br>Key Requirements and Skills
<br>• Bachelor's degree in Business management, Logistics or Business Analytics.
<br>• 1- 3 years of experience in logistics management.
<br>• Knowledge of laws, regulations, and ISO requirements.
<br>• Computer-savvy with a working knowledge of Microsoft office programs.
<br>• Outstanding organizational and coordination abilities.
<br>• Excellent communication and interpersonal skills.
<br>• Strong leadership and management abilities
<br>• Detail Oriented, Decision Making and Problem Solving abilities
<br>• Customer Centric
<p>Saccal Enterprises, a company specializing in mechanical, electrical, and plumbing (MEP) contracting, is seeking an experienced Project Manager to lead projects from initiation through successful completion and handover.</p> <br> <br><h4>Key Responsibilities</h4> <br> <ul><li>Develop and maintain project execution plans, baseline schedules, budgets, cash-flow forecasts, resource plans, and key milestones. </li><li>Lead and coordinate mechanical, electrical, and plumbing activities and supervise engineers, site teams, subcontractors, and suppliers. </li><li>Monitor progress, productivity, costs, and project profitability; identify deviations and implement timely recovery measures. </li><li>Coordinate with clients, consultants, main contractors, authorities, and other stakeholders to resolve technical and operational issues. </li><li>Review and coordinate drawings, technical specifications, shop drawings, material submittents, method statements, and approvals. </li><li>Oversee procurement planning and material delivery schedules to support project requirements and prevent delays. </li><li>Manage contractual obligations, variations, claims, and extension-of-time requests in coordination with management. </li><li>Ensure compliance with contractual specifications, applicable quality standards, health and safety requirements, and site procedures. </li><li>Identify, assess, and mitigate project risks, including schedule, cost, technical, and resource-related risks. </li><li>Prepare regular progress and financial performance reports, highlighting milestones, budget variances, risks, and required decisions. </li><li>Manage project closeout, including snag-list clearance, as-built documentation, testing and commissioning records, and client handover. </li></ul> <br> <br><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications & Requirements</h4> <br> <ul><li>Bachelor s degree in Mechanical or Electrical Engineering. </li><li>Minimum of 10 years of relevant experience in MEP project management in the construction or contracting industry. </li><li>Proven experience delivering industrial, commercial, or institutional MEP projects. </li><li>Strong technical understanding of mechanical, electrical, and plumbing systems. </li><li>Demonstrated ability in project scheduling, budgeting, cost control, procurement coordination, and contract administration. </li><li>Ability to lead multidisciplinary teams, manage subcontractors, and deliver projects within agreed schedules and budgets. </li><li>Strong leadership, communication, negotiation, problem-solving, and stakeholder-management skills. </li><li>Proficiency in Microsoft Office and scheduling software such as Microsoft Project or Primavera P6.</li></ul>
<p>A large food manufacturing company located in Tripoli; is looking for an experienced and results-driven Production Manager to oversee our daily food manufacturing operations. You will be responsible for planning, directing, and coordinating production lines to maximize efficiency, reduce waste, and strictly uphold food safety and quality standards. <br>This is an on-site position based in Tripoli. <br></p><h4><b>Key Responsibilities</b></h4><ul><li>Production Planning & Execution: Develop and manage daily, weekly, and monthly production schedules to meet customer demand and delivery targets.</li><li>Process Optimization: Apply Industrial Engineering and Lean/Six Sigma principles to streamline workflows, eliminate bottlenecks, and boost plant output.</li><li>Quality & Safety Compliance: Ensure strict adherence to HACCP, GMP (Good Manufacturing Practices), ISO standards, and local/international food safety regulations.</li><li>Cost & Waste Control: Monitor material usage, labor efficiency, and equipment downtime to minimize production costs and scrap rates.</li><li>Team Leadership: Hire, train, schedule, and mentor production supervisors and floor staff; foster a safe and accountable shop-floor culture.</li><li>Cross-Functional Collaboration: Work closely with Quality Assurance (QA), Maintenance, Supply Chain, and R&D teams to launch new products and resolve technical issues quickly.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4><b>Required Qualifications & Skills</b></h4><ul><li>Education: Bachelor s degree in Industrial Engineering, Mechanical Engineering, Food Engineering, or a closely related technical field.</li><li>Experience: Minimum of 7 years of proven experience as a Production Manager or Operations Manager within the food and beverage manufacturing industry.</li><li>Technical Knowledge:<ul><li>Deep understanding of food safety management systems (HACCP, ISO 22000, GMP).</li><li>Proficiency in Lean Manufacturing, 5S, Kaizen, or Six Sigma methodologies.</li><li>Experience using ERP/MRP software to track production metrics and inventory.</li></ul></li><li>Core Competencies: Strong leadership, problem-solving under pressure, data-driven decision-making, and excellent communication skills.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Group Chief Financial Officer (CFO) to lead financial strategy and oversee financial operations across multiple business entities in Beirut, Lebanon. This executive role is critical for driving the financial vision of our organization while ensuring alignment with our overarching business objectives. As the CFO, you will be at the forefront of our financial leadership, guiding our investment strategies and managing financial risks to foster sustainable growth. Your strategic insights will not only shape our financial landscape but also contribute to the overall success of our diverse portfolio of businesses.</p><p>In this pivotal position, you will have the opportunity to mentor and develop a talented finance team, fostering a culture of excellence and collaboration. We believe in nurturing talent and providing avenues for career growth, and as CFO, you will play a key role in empowering your team to achieve their professional aspirations. By investing in their development, you will ensure that the finance department is equipped with the skills and knowledge necessary to navigate the complexities of our operations and drive performance across the organization.</p><p>Your leadership will be instrumental in enhancing operational efficiencies and establishing robust financial controls. You will be responsible for communicating complex financial information to stakeholders, including the board of directors and investors, ensuring transparency and strategic alignment. As you navigate the challenges of a competitive market, your insights will be vital in steering the company toward sustainable profitability and growth. Join us in this exciting opportunity to shape the future of our organization and make a lasting impact in a dynamic business environment.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement comprehensive financial strategies that align with the company's long-term goals, utilizing advanced financial modeling and market analysis to inform key decisions.</li><li>Oversee the preparation and accuracy of financial statements, ensuring compliance with regulatory requirements and maintaining the trust of stakeholders through transparent reporting.</li><li>Lead the budgeting and forecasting processes, collaborating with department heads to ensure financial plans align with operational objectives and resource allocation is optimized.</li><li>Manage cash flow and liquidity strategically, employing financial planning techniques to optimize working capital and ensure the organization meets its financial obligations effectively.</li><li>Evaluate financial risks and implement robust risk management strategies to safeguard the organization’s assets and ensure financial stability across all business units.</li><li>Communicate financial insights and performance metrics to the board of directors, providing actionable recommendations to support strategic initiatives and investment decisions.</li><li>Drive improvements in financial processes and systems, leveraging technology to enhance efficiency, accuracy, and reporting capabilities within the finance function.</li><li>Cultivate a high-performance finance team culture by promoting continuous learning, professional development, and collaboration across the organization.</li><li>Engage with external stakeholders, including auditors, tax advisors, and financial institutions, to build strong relationships that support the organization's financial objectives and enhance credibility.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor’s degree in Accounting, Finance, or Economics.</li><li>CPA or CFA certification required.</li><li>10–15 years of progressive financial leadership experience.</li><li>Experience managing multi-entity or multi-country finance operations.</li><li>Strong expertise in financial planning, treasury, risk management, and capital allocation.</li><li>Knowledge of ERP systems and BI tools.</li><li>Strong leadership, analytical, and stakeholder management skills.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>• The report prepared should be in Arabic in electronic format. • Minimum report submitted should not be less than 30 pages minimum. • The report must be supported by reliable figures and numbers. • A 2 to 4 pages executive summary of the report. • Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals . In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations . France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration . Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>A Master's degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable. Previous experience in policy development is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><b>Key Responsibilities </b><br>1. Channel Development & Partner Acquisition <br> Identify and approach IT companies, computer shops, IT resellers, system integrators, and independent IT technicians. <br> Develop and expand SOFT STM's distribution and reseller network throughout Lebanon. <br> Establish long-term business relationships with new and existing channel partners. <br> Identify opportunities to introduce SOFT STM products into existing reseller portfolios. <br> Conduct regular field visits and meetings with prospective distribution partners. <br> <br> <br>2. Sales & Revenue Generation <br> Promote and distribute SOFT STM's hardware and software solutions through authorized resellers and IT professionals. <br> Achieve monthly, quarterly, and annual sales targets. <br> Generate new business opportunities and convert prospects into active purchasing partners. <br> Encourage repeat orders and increase sales volume from existing partners. <br> Prepare commercial offers, reseller quotations, and pricing proposals. <br> Negotiate commercial terms within approved company policies. <br> <br> <br>3. Partner Relationship Management <br> Maintain regular communication with all assigned IT partners and technicians. <br> Provide product information, pricing updates, promotional offers, and sales support. <br> Coordinate product demonstrations and technical presentations when required. <br> Assist partners in identifying suitable products for their customers. <br> Ensure partner satisfaction and resolve commercial issues in coordination with internal departments. <br> <br> <br>4. Market Development & Competitor Analysis <br> Monitor market trends, competitor products, distribution pricing, and reseller activities. <br> Identify underserved geographical areas and new opportunities for market expansion. <br> Recommend promotional campaigns and reseller incentive programs. <br> Provide feedback on product demand, market positioning, and channel performance. <br> <br> <br>5. Sales Reporting & CRM Management <br> Maintain an updated database of IT companies, resellers, and independent technicians. <br> Record all sales activities, customer visits, quotations, and follow-ups in the company CRM. <br> Submit weekly sales activity reports and monthly performance reports. <br> Monitor quotations, purchase orders, collections, and pending transactions. <br> Prepare accurate sales forecasts and maintain an active sales pipeline. <br> <br> <br>Key Performance Indicators (KPIs) <br>Performance will be evaluated based on: <br>1. Number of new qualified IT resellers and technicians recruited. <br>2. Number of active partners generating regular purchase orders. <br>3. Monthly and quarterly sales revenue against targets. <br>4. Sales growth and repeat-order rate from existing partners. <br>5. Number of partner visits, meetings, and product presentations. <br>6. Quotation-to-order conversion rate. <br>7. Sales pipeline development and CRM reporting accuracy. <br>8. Timely follow-up on outstanding payments and partner accounts.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. <br>Minimum 3 4 years of proven sales experience in IT hardware, software, technology distribution, or channel sales. <br>Previous experience selling through IT resellers, distributors, system integrators, or IT technicians is highly preferred. <br>An existing network of IT companies and IT technicians in Lebanon is a significant advantage. <br>Familiarity with networking equipment, telecommunications, access control, attendance systems, and IT infrastructure products is desirable. <br>Strong B2B sales, negotiation, and relationship-building skills. <br>Ability to develop and manage reseller and distribution channels. <br>Good technical understanding of IT products and solutions. <br>Self-motivated, target-oriented, and capable of working independently. <br>Strong communication and presentation skills. <br>Proficiency in Microsoft Office and CRM applications. <br>Good command of Arabic and English. <br>Valid driving license and ability to conduct regular field visits.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>ABOUT SERVI SAL</strong><br>
Servi SAL is building Lebanon's first trust-based marketplace for home and family services — connecting households with vetted, reliable freelance professionals. We are at the founding stage, and the person joining now will have a direct role in how the company is built and how it runs</p><br><br>Job Description<br><p><strong>THE ROLE</strong><br>
A Growth & Operations Lead to own the freelancer side of the Servi marketplace — from strategy and outreach to vetting, activation, and retention. This is a hands-on, field-heavy role that sits at the intersection of business development, operations, and marketplace management. The person will work directly alongside the co-founders to build the supply engine that makes Servi run.</p><br><p><strong>KEY RESPONSIBILITIES</strong><br>
<u><strong>1. Supply Growth Strategy & Planning</strong></u><br>
Help define freelancer supply targets per vertical and area.<br>
Structure service verticals and sub-verticals, and set clear requirements per vertical, skills, certifications, experience, availability and others.<br>
Identify and prioritize acquisition channels and adjust supply planning based on operational needs and early demand signals.<br>
<u><strong>2. Supply Outreach & Partnership Coordination</strong></u><br>
Build relationships with universities, public and private institutions, and community organizations to grow the freelancer network.<br>
Lead freelancer acquisition through job fairs, partnerships, cold outreach, referrals, and on-ground initiatives.<br>
Support ambassador and referral programs to accelerate supply growth, in addition to other initiatives.<br>
<u><strong>3. Pipeline Management & Conversion</strong></u><br>
Own and manage the freelancer pipeline from initial reach and contact through to activation.<br>
Maintain structured tracking systems and dashboards, to monitor conversion rates across all onboarding stages.<br>
Identify drop-off points in the funnel and improve outreach messaging, scripts, and onboarding flows accordingly.<br>
Convert non-freelancers into service providers.<br>
<u><strong>4. Freelancer Vetting & Quality Control</strong></u><br>
Own the vetting pipeline end-to-end: document collection, identity verification (KYC), interview scheduling, and onboarding.<br>
Define and enforce quality standards and acceptance criteria per vertical.<br>
Support Trust & Safety processes by ensuring proper verification, maintaining quality standards, and resolving issues when they arise.<br>
<u><strong>5. Marketplace Operations & Freelancer Management</strong></u><br>
Ensure balanced supply across verticals and areas, monitor freelancer availability, readiness, and utilization.<br>
Build and maintain relationships with freelancers post-onboarding, supporting them through their engagements and growth.<br>
Monitor performance, engagement, and retention. Handle freelancer issues, feedback, and escalations.<br>
Support engagement initiatives to keep the supply base active and motivated.<br>
<u><strong>6. Reporting & Performance Tracking</strong></u><br>
Maintain structured dashboards tracking acquisition, conversion, activation, and retention metrics.<br>
Provide regular reporting on supply growth, quality levels, and operational gaps. Track key KPIs and flag risks or bottlenecks.<br>
Research and act on insights around freelancer behavior, pricing, and vertical dynamics.<br>
<u><strong>7. Research & Process Benchmarking</strong></u><br>
Research regional and global platforms to benchmark best practices in supply operations and freelancer management.<br>
Translate findings into internal playbooks, processes, and guidelines; contribute to building a structured knowledge base for scaling.</p><br><br>Qualifications<br><p><strong>PROFILE & COMPETENCIES</strong><br>
<u>Education:</u> Bachelor’s degree in business management, operations, project management, HR or a related field.<br>
<u>Experience</u>: 6 to 10 years in operations, business development, or marketplace environments. Startup experience is a strong advantage.<br>
<u>Languages</u>: Fluent in English and Arabic. French is a plus.<br>
<u>Technical Skills</u>: Advanced Excel / Google Sheets for data analysis, dashboards, and funnel tracking. Proficiency in Microsoft 365 and Google Workspace. Hands-on experience with CRM and field outreach tools. Comfortable with project management platforms. Strong digital organization habits.<br>
<u>Soft Skills</u>: Persistent and persuasive in the field. Data-driven and self-accountable. Adapts fast, works well with ambiguity, and thrives without a playbook. Tech-savvy — uses tools to move faster, not just to report.</p><br><br>Additional Information<br><p><strong>WHO THRIVES HERE</strong><br>
This role is built for someone who is equally comfortable in the field building relationships and at a desk, managing pipelines and data. It is for serious owners who move fast without losing structure and want to build something that has never existed in this market.</p><br><br><br> </div>
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