Security Camera Watch Jobs - Beirut Lebanon

<p><br> <b>Position Overview</b> <br>The <b>Director of Procurement </b> will be responsible for overseeing all procurement and inventory management functions within Presentail. This role is central to ensuring optimal stock levels, strong supplier partnerships, cost efficiency, and accurate forecasting to meet customer demand. The CPO will develop and execute procurement strategies aligned with company goals, leading a team focused on operational excellence, sustainability, and innovation.<br> <b>Key Responsibilities</b> <br> <b>Procurement Strategy &amp; Leadership</b> </p><ul> <li>Develop and implement Presentail s procurement strategy in line with business objectives.</li> <li>Lead the procurement team to achieve cost efficiency, timely sourcing, and supplier reliability.</li> <li>Establish clear procurement policies and ensure compliance with company standards and ethics.</li> </ul> <b>Inventory &amp; Stock Management</b> <ul> <li>Oversee stock levels across all categories to ensure product availability while minimizing overstock and waste.</li> <li>Implement inventory control systems and demand forecasting models to optimize supply chain efficiency.</li> <li>Collaborate with logistics and fulfillment teams to align inventory with delivery timelines.</li> </ul> <b>Supplier Relationship Management</b> <ul> <li>Build and maintain strong relationships with key suppliers, vendors, and service providers.</li> <li>Negotiate favorable terms, contracts, and pricing to ensure quality and cost-effectiveness.</li> <li>Conduct regular supplier evaluations to ensure performance, reliability, and compliance.</li> </ul> <b>Forecasting &amp; Analysis</b> <ul> <li>Develop data-driven demand forecasting tools to anticipate seasonal trends and market changes.</li> <li>Monitor and analyze key procurement metrics (e.g., supplier performance, lead times, cost savings).</li> <li>Present regular procurement reports and insights to the executive team.</li> </ul> <b>Budgeting &amp; Cost Optimization</b> <ul> <li>Manage the procurement budget, ensuring transparency and accountability.</li> <li>Identify opportunities for process improvement and cost reduction without compromising quality.</li> </ul> <b>Sustainability &amp; Innovation</b> <ul> <li>Promote sustainable sourcing practices and ethical procurement standards.</li> <li>Explore new suppliers, materials, and technologies that enhance operational resilience.</li> </ul> <br><p></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Supply Chain Management, Business Administration, or related field (Master s preferred).</li> <li>3+ years of progressive experience in procurement, supply chain, or operations management (e-commerce or retail preferred).</li> <li>Strong leadership skills with experience managing teams and cross-departmental collaboration.</li> <li>Excellent negotiation, communication, and analytical skills.</li> <li>Proficiency in procurement software and ERP systems.</li> <li>Strategic thinker with hands-on execution ability.</li> </ul>

At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p> <p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p> <h4>Why we exist</h4> <p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p> <p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p> <h4>The associate journey</h4> <p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p> <p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p> <p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p> <h4>What you’ll do</h4> <ul> <li><strong>Get smart on new markets:</strong> Quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li> <li><strong>Expert sourcing:</strong> Use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li> <li><strong>Initial outreach:</strong> Contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li> <li><strong>Convincing and negotiation:</strong> Persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li> <li><strong>Qualification:</strong> Conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li> <li><strong>Compliance and data security:</strong> Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li> <li><strong>KPI achievement:</strong> Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li> </ul> <h4>What we’re looking for</h4> <ul> <li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li> <li>Strong command of English with excellent writing and communication skills.</li> <li>Time management and organizational skills to handle multiple projects at once.</li> <li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li> <li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li> </ul> <h4>Bonus points if you have</h4> <ul> <li>Relevant internships or experience in business, consulting, or commercial fields.</li> <li>An entrepreneurial spirit with a passion for building and creating.</li> <li>Fluency in Arabic and/or French.</li> </ul> <h4>What we offer</h4> <ul> <li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li> <li>Clear career progression and access to learning and development programs.</li> <li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Team events, dinners, and bonding activities that make work more fun.</li> </ul> <h4>Our interview process</h4> <p>We keep it simple, transparent, and engaging:</p> <ul> <li>Initial screening interview</li> <li>Case study interview</li> <li>In-person interview and meet the team</li> <li>Offer call</li> </ul> <h4>A note from us</h4> <p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p> <p>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</p>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>The intermediate quality assurance analyst owns day-to-day quality for our Bids & Tenders SaaS platform: planning tests from real product behaviour, executing manual and automated coverage, and proving release readiness with clear evidence.</p> <p>You will work closely with product, developers, and DevOps across buyer and supplier flows (project build/publish, invitations, bid submission, addenda, evaluation/award, and integrations). You are expected to work independently on mid-sized features and smoke/regression suites, triage failures to root cause, and help keep delivery honest across environments.</p> <p>What “good” looks like in this role: defects found early with reproducible steps; automation that asserts durable business state (not fragile UI copy); failed runs classified and fixed or escalated with evidence; releases that ship with known quality, not silent risk.</p> <h4>Key accountabilities & responsibilities</h4> <strong>Test planning & requirements clarity</strong><br> <ul> <li>Review user stories, acceptance criteria, and designs; push for clear, testable requirements before build starts.</li> <li>Write and maintain practical test plans, scenarios, and cases for new features, enhancements, and releases.</li> <li>Call out testing risks, dependencies, environment/data blockers, and gaps early.</li> <li>Participate in Agile ceremonies (planning, refinement, stand-ups, retrospectives).</li> </ul> <strong>Manual & exploratory test execution</strong><br> <ul> <li>Execute functional, regression, integration, smoke, system, and exploratory testing for web applications and related services.</li> <li>Validate buyer and supplier workflows end-to-end, including cross-browser/responsive behaviour where required.</li> <li>Test APIs, integrations, and data flows between systems (auth, payments, reporting, third-party services).</li> <li>Log defects with clear repro steps, expected vs actual, environment, and evidence (screenshots/logs); verify fixes and re-test impact.</li> <li>Support user acceptance testing and production release validation with a checklist mindset and auditable results.</li> </ul> <strong>Automation & continuous integration quality</strong><br> <ul> <li>Build and maintain automated tests (Playwright preferred; similar frameworks acceptable) for high-value regression and smoke paths.</li> <li>Prefer durable readiness signals: lifecycle status, network/API contracts, and enabled business actions—not transient sidebar/toast copy.</li> <li>Keep suites stable in continuous integration: diagnose flakes, fix ownership (product vs automation vs environment/data vs infrastructure), and avoid unbounded retries.</li> <li>Contribute to continuous integration/continuous deployment quality gates and readable failure reports so the team can act quickly.</li> <li>Expand automation coverage deliberately: automate what is repetitive and high-risk; keep exploratory judgment for what is not.</li> </ul> <strong>Procurement platform & business process validation</strong><br> <ul> <li>Confirm integrations with authentication providers, payment systems, reporting tools, and other third-party services.</li> <li>Check accessibility, privacy, and security-related behaviour at a practical QA depth (WCAG familiarity is valued).</li> </ul> <strong>Collaboration, triage & communication</strong><br> <ul> <li>Partner with developers and product managers to resolve issues and improve quality outcomes.</li> <li>Join defect triage and root-cause discussions; classify failures clearly (product, automation, environment/data, or infrastructure).</li> <li>Communicate progress, risks, and release confidence in plain language with evidence attached.</li> <li>Share knowledge: keep test notes, runbooks, and short how-tos current for the QA team.</li> </ul> <strong>Other duties</strong><br> <p>Perform related duties as assigned to support release quality and team delivery.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree or diploma in Computer Science, Software Engineering, Information Technology, or a related field. Equivalent combination of education and relevant experience will be considered.</li> <li>3+ years of software quality assurance experience on web-based or SaaS products.</li> <li>Proven experience designing and executing both manual and automated tests.</li> <li>Hands-on experience building and maintaining UI automation suites.</li> <li>Experience integrating automated tests into CI/CD pipelines and investigating pipeline failures.</li> <li>Experience working in Agile delivery teams.</li> <li>Experience with defect tracking and test management tools (e.g. Jira, Qase, Azure DevOps, or similar).</li> <li>Hands-on experience testing REST APIs (Postman or equivalent) and reading basic logs/network traces.</li> <li>Comfortable validating multi-step business workflows (stateful flows, roles, and permissions) not only isolated UI screens.</li> </ul> <h4>Test automation</h4> <ul> <li>Practical experience with at least one modern UI automation framework (Playwright strongly preferred; Cypress or Selenium acceptable).</li> <li>Ability to write maintainable automated tests using code (TypeScript/JavaScript preferred; Java/Python/C# acceptable) as well as experience debugging tests including timing/race conditions, brittle selectors, environment/data dependencies, and shared-state collisions.</li> <li>Experience with automated API checks and combining UI + API verification in end-to-end flows.</li> <li>Familiarity with Git-based collaboration for test code (branches, pull requests, code review).</li> <li>Experience with test data setup/teardown, storage-state/auth reuse, and multi-environment configuration is an asset.</li> <li>Exposure to GitHub Actions, Azure DevOps Pipelines, Jenkins, or similar CI systems is an asset.</li> </ul> <h4>Technical knowledge</h4> <ul> <li>Solid understanding of software testing methodologies and when to apply each (smoke, regression, integration, exploratory, UAT).</li> <li>Working knowledge of SQL/relational data for verification.</li> <li>Familiarity with browser DevTools (network, console) for diagnosis during manual and automated failure analysis.</li> <li>Familiarity with CI/CD pipelines and interpreting failed pipeline runs, logs, and test artifacts.</li> <li>Basic understanding of cloud SaaS architecture and multi-environment testing (staging/production-like lanes).</li> <li>Knowledge of accessibility standards (WCAG) is an asset.</li> </ul>

<br>Purpose<br>The Forensic Data Administrator processes, verifies, censors and consolidates assigned information on missing persons and their families, the circumstances of disappearance, grave sites and unidentified human remains. Using Resolve, Prot6 and related tools, the Administrator applies established procedures to maintain accurate, complete and traceable forensic data that supports search and forensic human identification.<br>The Forensic Data Administrator contributes to preparing approved records for the accelerated Responsible Handover of Missing Persons Data to the National Commission for the Missing and Forcibly Disappeared (NCMFD). The role focuses on accurate, timely processing, case-level analytical checks, systematic review and adjustment of own work, documented corrections and prompt referral of complex or ambiguous cases, under the priorities, guidance and quality-review arrangements established by the Forensic Data Manager.<br>Accountabilities &amp; functional responsibilities<br>• Enters, updates, checks and organizes assigned forensic case information and supporting documents in the designated databases, files and tracking tools.<br>• Examines and crosschecks Ante Disappearance Data (ADD) questionnaires, attachments and linked records to understand individual case histories, identify discrepancies or missing information.<br>• Applies approved censorship rules to direct and indirect identifiers in the designated records and document copies, records interventions and escalates ambiguous cases with a clear explanation.<br>• Consolidates information from designated and approved sources according to agreed procedures, maintains references to the sources used and flags conflicting or unclear entries for reviewer guidance.<br>• Checks the completeness, consistency, source traceability, relationships and attachments of assigned censored and consolidated files before submitting them for review or acceptance.<br>• Processes assigned ADD, consent biological reference sample (BRS) and other forensic data updates in related systems accurately and within agreed priorities.<br>• Applies internal procedures, confidentiality requirements, authorized access arrangements and data protection safeguards throughout the handling of sensitive personal data.<br>• Prepares basic reports and accurate figures on processed cases, outstanding corrections and workflow progress, and proactively highlights relevant case level findings and recurring discrepancies.<br>• Maintains secure custody, filing and documented movement of physical files and documents in accordance with applicable procedures.<br>• Contributes to the protection and security of individuals personal data by following applicable rules on document access, storage, handling and sharing.<br>Certifications / Education required<br>• Bachelor s degree in biological or biomedical sciences, chemistry, health sciences, forensic sciences, data or information management, or another relevant discipline.<br>Professional experience required<br>• Minimum 2 years of relevant professional experience in detailed data processing, database or records management, including reconciling information from multiple sources, managing linked records, identifying discrepancies and maintaining data accuracy and traceability.<br>• Minimum 1 year of practical experience processing scientific, health-related or forensic records, including data entry, verification, organization and quality checks, with strong attention to accuracy and detail.<br>• Demonstrated experience applying data quality controls, confidentiality and data-protection requirements, ensuring compliance with established procedures and conducting documented quality checks on sensitive information.<br>Desired skills<br>• Leadership: Proficient<br>• Accountability : Advanced<br>• People management : Basic<br>• Teamwork &amp; Collaboration : Advanced<br>• Representing the ICRC : Proficient<br>• Beneficiary &amp; Client focused : Proficient<br>• Data processing, management and record reconciliation: Advanced<br>• Scientific and health-related records processing; Advanced<br>• Results and quality focus, including systematic self-review: Advanced<br>• Case-level analysis and problem solving: Advanced<br>• Data protection and compliance: Proficient<br>• Planning and Organizing: Proficient<br>• Reporting and record-keeping: Proficient<br>Aspired Trainings/Certifications<br>• Relevant training or certification in data quality assurance, data protection, information or records management, or scientific and health-related data processing is an asset.<br>Other Requirements<br>• Strong Excel skills and familiarity with databases or structured case-management systems.<br>• Strong attention to detail, analytical aptitude and ability to cross-check linked records, identify inconsistencies and proactively flag recurring data quality issues.<br>• Ability to take ownership of assigned work, systematically review and correct own outputs, contribute to basic reporting and follow established procedures for censorship, consolidation, confidentiality and data protection, escalating complex or ambiguous cases when necessary.<br>Language<br>• Arabic: Native (excellent in reading, comprehension, writing and typing skills)<br>• English: Full professional working.<br>What we offer<br>• Salary Package: 1 624 - 2 870 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).<br>• Transportation Allowance: 15$ per day.<br>• 13th Month of salary paid in December, pro rata basis in accordance with the period worked.<br>• Salary Review/Increase: annually<br>• Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked.<br>• Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions)<br>• International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum.<br>• Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles.<br><br>

<p>The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business. This role is not about building disconnected experiments. It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows. The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations. The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.</p><p><b><br></b></p><p><b>What you will do</b></p><ul><li>Design and deploy AI agents</li><li>Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis</li><li>Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs</li><li>Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate</li><li>Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability</li><li>Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis</li><li>Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems</li><li>Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams</li><li>Redesign business workflows</li><li>Identify high value automation opportunities with functional leaders and operators</li><li>Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical</li><li>Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations</li><li>Help teams redesign work around a clear human and agent division of labour</li><li>Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts</li><li>Governance, quality and evaluation</li><li>Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation</li><li>Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms</li><li>Test workflows with real users and real operational scenarios before scaling</li><li>Measure agent quality, workflow success, containment, handoff quality and operational value</li><li>Continuously improve workflows based on usage data, user feedback and service outcomes</li><li>Adoption and enablement</li><li>Partner with functional leaders and frontline teams to support rollout and adoption</li><li>Document new ways of working and help train users on how to work effectively with AI agents</li><li>Surface workflow risks, resistance points and improvement opportunities</li><li>Contribute reusable prompts, components, patterns and playbooks to the central AI capability</li><li>Cross functional delivery</li><li>Collaborate with Product, Engineering, Support, Sales and Professional Services teams</li><li>Help prioritise use cases based on measurable business value, feasibility and operational readiness</li><li>Support the central AI capability with value tracking, reporting and continuous learning across initiatives</li><li><b><br></b></li><li><b>What success looks like</b></li><li>Reduction in manual work and process cycle time</li><li>Improved support response times and service leverage</li><li>Workflow success rate and agent task completion quality</li><li>Ticket containment or deflection where relevant</li><li>Handoff quality for escalated or human reviewed work</li><li>User adoption of AI enabled workflows</li><li>Hours saved and team capacity created</li><li>Contribution to service, productivity and customer outcomes</li><li>Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams.</li><li>Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value</li><li>Strong working knowledge of AI and machine learning tools, large language models and agent frameworks</li><li>Experience building AI agents, workflow automations or AI powered internal tools</li><li>Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage</li><li>Ability to go from zero to functional prototype quickly</li><li>Strong systems thinking and comfort working across tools, processes and teams</li><li>Comfort with ambiguity and the ability to help define the problem as well as the solution</li><li>Bias toward action, with discipline around quality, evaluation and operational safety</li><li>Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions</li><li><b><br></b></li><li><b>Nice to have</b></li><li>Experience building AI agents or service automation workflows</li><li>Experience in hospitality, retail, vertical SaaS, or B2B software environments</li><li>Experience working across multiple product lines, business units or operational functions</li><li>Familiarity with support operations, CRM workflows, or Professional Services delivery models</li><li>Experience with analytics, reporting and operational performance measurement</li></ul><p><strong>Desired Candidate Profile</strong></p>A bachelor's degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Infoquest At Infoquest, we believe that better decisions shape better futures.<br> We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them.<br> By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.<br> As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy.<br> This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.<br> Why We Exist In today’s world, decisions can’t wait.<br> Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high.<br> Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.<br> Our role is simple but powerful: we make inaccessible knowledge accessible fast.<br> The Associate Journey As an Associate, you’ll be at the center of this mission.<br> Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.<br> Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation.<br> On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries.<br> Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards.<br> With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.<br> This isn’t a back-office role.<br> You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively.<br> Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.<br> What You’ll Do Get Smart on New Markets: Quickly understand industries, trends, and client needs.<br> Learn how to absorb information fast and translate it into effective sourcing strategies.<br> Expert Sourcing: Use LinkedIn, databases, and online tools to identify and source experts across industries.<br> Be resourceful and creative in finding the right people who can deliver real impact.<br> Initial Outreach: Contact potential experts through cold calls, emails, and messages.<br> Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.<br> Convincing and Negotiation: Persuade and engage experts by building trust, handling objections, and securing participation in projects.<br> Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.<br> Qualification: Conduct screening calls to assess expertise and fit.<br> Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.<br> Compliance and Data Security: Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.<br> KPI Achievement: Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations.<br> Performance-based bonuses reward Associates who achieve and exceed their KPIs.<br> What We’re Looking For 0–4 years of professional experience.<br> Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.<br> Strong command of English with excellent writing and communication skills.<br> Time management and organizational skills to handle multiple projects at once.<br> A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.<br> A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.<br> Bonus Points If You Have Relevant internships or experience in business, consulting, or commercial fields.<br> An entrepreneurial spirit with a passion for building and creating.<br> Fluency in Arabic and/or French.<br> What We Offer ✨ A competitive salary, company merchandise, and the chance to grow with a high-speed startup.<br> Clear career progression and access to learning &amp; development programs.<br> High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.<br> A vibrant workspace in the Beirut Digital District.<br> Team events, dinners, and bonding activities that make work more fun.<br> Our Interview Process We keep it simple, transparent, and engaging: Initial Screening Interview Case Study Interview In-Person Interview + Meet the Team Offer Call A Note from Us At Infoquest, diversity is our strength.<br> We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.<br> “Don’t worry if you don’t match every requirement.<br> What matters most is your drive, potential, and willingness to learn.<br>”</span> </div>

<p> <strong>GREENPEACE MIDDLE EAST AND NORTH AFRICA</strong> </p> <p> <strong>TERMS OF REFERENCE</strong> </p> <p> <strong>Regional Impact and Contribution Assessment of Greenpeace MENA s Work Since 2019</strong> </p> <ul> <li> <strong>Focus countries:</strong> United Arab Emirates, Egypt, Morocco, Tunisia and Lebanon</li> <li> <strong>Consultancy assignment:</strong> Commissioning organisation Greenpeace Middle East and North Africa (Greenpeace MENA)</li> <li> <strong>Assignment period:</strong> [To be confirmed]</li> <li> <strong>Level of effort:</strong> [To be proposed by the consultant]</li> <li> <strong>Geographic scope:</strong> MENA region, with more focused analysis of the UAE, Egypt, Morocco, Tunisia and Lebanon</li> <li> <strong>Assessment period:</strong> 2019 to the date of commencement of the consultancy</li> <li> <strong>Reporting to:</strong> [Executive Director / designated project lead]</li> </ul> 1. Background and Rationale<br><p>Since 2019, Greenpeace MENA has sought to advance climate justice and accelerate a fair energy transition across the Middle East and North Africa. Its work has combined public campaigning, policy engagement, movement building, youth mobilisation, strategic communications, research, coalition-building and regional narrative change.</p> <p>Over the same period, the region has experienced important changes in climate policy, renewable energy deployment, public awareness, youth engagement and economic transition. These shifts have not resulted from the work of any single actor. They have been shaped by governments, civil society, social movements, researchers, communities, multilateral processes, market forces and geopolitical developments.</p> <p>Greenpeace MENA therefore wishes to commission an independent regional assessment that documents progress since 2019 and examines the organisation s contribution to that progress where credible evidence exists. The assessment should avoid simplistic or unsupported attribution. Instead, it should use a theory-of-contribution approach that distinguishes between changes directly influenced by Greenpeace MENA, changes to which Greenpeace MENA plausibly contributed alongside others, and wider contextual developments that are relevant to the organisation s mission but cannot reasonably be linked to its work.</p> <p>The assessment is intended to generate a credible evidence base for strategic learning, accountability, communications, fundraising and future programme design. It should also identify where progress has been limited, uneven or reversible, and where Greenpeace MENA may need to adapt its strategy to increase impact.</p> 2. Purpose of the Consultancy<br><p>The purpose of the consultancy is to assess and document the evolution of climate action, climate justice, renewable energy, economic transition and climate movement-building in the region since 2019, with particular focus on the UAE, Egypt, Morocco, Tunisia and Lebanon, and to analyse Greenpeace MENA s contribution to these changes wherever this can be credibly demonstrated.</p> <p>The consultancy should produce both a regional narrative and country-level evidence. It should capture formal policy change as well as shifts in public discourse, civil society capacity, youth leadership, coalition strength, political salience and the connection between climate issues and people s daily lives.</p> 3. Specific Objectives<br><ul> <li>Document major changes since 2019 in climate policy, renewable energy policy, implementation, investment and deployment across the five focus countries.</li> <li>Assess progress in climate justice policies, decisions, public debate and institutional practice, including equity, participation, adaptation, loss and damage, just transition and protection of affected communities.</li> <li>Analyse the evolution, reach, diversity and influence of the regional climate movement, with a particular focus on youth-led climate action and the leadership of young people from the region.</li> <li>Examine the extent to which climate issues have become more connected to people s daily concerns, including energy affordability, electricity access, air pollution, public health, livelihoods, food and water security, dignity, economic opportunity and social justice.</li> <li>Assess economic diversification and energy transition developments in the UAE, including progress, limitations and contradictions in moving away from fossil-fuel dependence and expanding renewable energy and other low-carbon sectors.</li> <li>Identify outcomes and changes to which Greenpeace MENA directly contributed or plausibly contributed, and clearly distinguish these from broader changes for which no contribution can be demonstrated.</li> <li>Generate lessons and recommendations to strengthen Greenpeace MENA s future strategy, country engagement, movement-building, policy influence, communications and impact measurement.</li> </ul> 4. Scope of Work<br>4.1 Geographic and temporal scope<br><p> <strong>Geographic scope:</strong> The assessment will cover the Middle East and North Africa region, with detailed analysis of the United Arab Emirates, Egypt, Morocco, Tunisia and Lebanon. Regional developments, institutions and networks should be included where they materially affect the five-country analysis.</p> <p> <strong>Assessment period:</strong> From January 2019 to the date of commencement of the consultancy. The consultant may reference earlier developments where needed to establish a baseline or explain the significance of later changes.</p> 4.2 Thematic scope<br><strong>Theme</strong> <strong>Indicative areas of inquiry</strong> <strong>Climate policy and governance</strong> National climate strategies; nationally determined contributions; long-term strategies; sectoral plans; climate laws and institutions; implementation mechanisms; climate diplomacy; accountability and transparency. <strong>Renewable energy and energy transition</strong> Renewable energy targets, regulation, investment, procurement, deployment, decentralised energy, energy access, grid reform, storage, efficiency, electrification and fossil-fuel phase-down or phase-out debates. <strong>Climate justice</strong> Equity, differentiated responsibilities, fair access to finance, adaptation, loss and damage, just transition, participation, rights, gender and intergenerational justice, community impacts and protection of vulnerable groups. <strong>Economic diversification in the UAE</strong> Changes in economic structure, public investment, policy direction, clean energy expansion, green industries, employment and innovation, alongside continuing fossil-fuel production,&nbsp;

We are seeking an experienced, confident, and guest-focused floor supervisor to oversee daily restaurant floor operations, ensuring excellent service standards and a smooth, efficient guest experience.</p> <p>The floor supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.</p> <p>This is a seasonal, three-month role based in Riyadh, Saudi Arabia. Flights, a visa, accommodation, and transportation are provided.</p> <h4>Key responsibilities</h4> <ul> <li>Supervise and coordinate daily floor operations, ensuring smooth and efficient service.</li> <li>Lead, guide, and motivate waiters, captains, and hostesses.</li> <li>Allocate sections and assign duties to service staff.</li> <li>Monitor staff attendance, grooming, punctuality, and overall performance.</li> <li>Ensure tables are properly set, maintained, cleared, and reset efficiently.</li> <li>Oversee guest seating, order taking, food delivery, and table service.</li> <li>Ensure food and beverages are delivered accurately and promptly.</li> <li>Handle guest complaints and resolve service issues professionally.</li> <li>Coordinate closely with the kitchen, bar, and management teams.</li> <li>Monitor cleanliness, hygiene, and presentation across the restaurant floor.</li> <li>Ensure service standards and operational procedures are consistently followed.</li> <li>Conduct pre-shift briefings and communicate daily priorities to the team.</li> <li>Monitor table turnover and service efficiency during busy periods.</li> <li>Support stock control and ensure service equipment is available and properly maintained.</li> <li>Assist management with daily reports and operational requirements.</li> </ul> <h4>Requirements</h4> <ul> <li>At least two years of previous experience as a floor supervisor in a fine-dining restaurant, hotel, or high-volume food and beverage environment.</li> <li>Strong knowledge of restaurant service standards and floor operations.</li> <li>Experience supervising and managing front-of-house teams.</li> <li>Excellent communication and leadership skills.</li> <li>Strong guest service and complaint-handling abilities.</li> <li>Ability to work under pressure in a fast-paced environment.</li> <li>Professional appearance and strong interpersonal skills.</li> <li>Good spoken English; additional languages are an advantage.</li> <li>Flexibility to work shifts, weekends, and peak operating periods.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating under the General Entertainment Authority, the National Events Center, Riyadh Season, and Jeddah Season since 2019.</p> <p>At SIHAMCO, we do not just lead Saudi Arabia’s hospitality and entertainment evolution; we create it from the ground up. Since 2008, we have been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house, from initial vision and brand identity to concept creation, design, execution, and operation. We do not import ideas; we build them, crafting unforgettable experiences from scratch that resonate with local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella reflects the heart and soul of Saudi culture while achieving international acclaim. With more than 25 original homegrown brands, SIHAMCO sets and consistently surpasses global standards in entertainment, hospitality, food and beverage, lifestyle, wellness, and family and pet entertainment experiences.</p> <p>Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I.</p> <p>Our brands are registered across the GCC and internationally, including in the United Kingdom, Egypt, and Morocco, ensuring legal protection and readiness for global expansion.</p> <h4>We are only getting started</h4> <p>Several exciting new concepts and brands are under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset: a dynamic mix of local talent and international expertise, united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job. We offer an inspiring work environment and real opportunities for growth. Benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience.</li> <li>One-year temporary visa and flights into the country for non-citizens.</li> <li>Accommodation.</li> <li>Transportation allowance.</li> <li>Career development and internal promotions, with opportunities to grow across departments and seasons.</li> <li>A creative and collaborative work culture built on passion, innovation, and attention to detail.</li> <li>Exposure to high-end hospitality and entertainment concepts, with experience in premium food and beverage and entertainment.</li> <li>Experience working on premium events at The Groves during Riyadh Season.</li> <li>Cultural diversity and the opportunity to join a team of passionate professionals from around the world.</li> </ul> <h4>Join us</h4> <p>Whether you are an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p>

We are seeking an experienced, confident, and guest-focused Floor Supervisor to oversee daily restaurant floor operations, ensuring excellent service standards and a smooth, efficient guest experience.</p> <p>The Floor Supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.</p> <p>This is a seasonal, three-month role based in Riyadh, Saudi Arabia. Flights, a visa, accommodation, and transportation are provided.</p> <h4>Key responsibilities</h4> <ul> <li>Supervise and coordinate daily floor operations, ensuring smooth and efficient service.</li> <li>Lead, guide, and motivate waiters, captains, and hostesses.</li> <li>Allocate sections and assign duties to service staff.</li> <li>Monitor staff attendance, grooming, punctuality, and overall performance.</li> <li>Ensure tables are properly set, maintained, cleared, and reset efficiently.</li> <li>Oversee guest seating, order taking, food delivery, and table service.</li> <li>Ensure food and beverages are delivered accurately and promptly.</li> <li>Handle guest complaints and resolve service issues professionally.</li> <li>Coordinate closely with the kitchen, bar, and management teams.</li> <li>Monitor cleanliness, hygiene, and presentation across the restaurant floor.</li> <li>Ensure service standards and operational procedures are consistently followed.</li> <li>Conduct pre-shift briefings and communicate daily priorities to the team.</li> <li>Monitor table turnover and service efficiency during busy periods.</li> <li>Support stock control and ensure service equipment is available and properly maintained.</li> <li>Assist management with daily reports and operational requirements.</li> </ul> <h4>Requirements</h4> <ul> <li>At least two years of previous experience as a Floor Supervisor in a fine-dining restaurant, hotel, or high-volume food and beverage environment.</li> <li>Strong knowledge of restaurant service standards and floor operations.</li> <li>Experience supervising and managing front-of-house teams.</li> <li>Excellent communication and leadership skills.</li> <li>Strong guest service and complaint-handling abilities.</li> <li>Ability to work under pressure in a fast-paced environment.</li> <li>Professional appearance and strong interpersonal skills.</li> <li>Good spoken English; additional languages are an advantage.</li> <li>Flexibility to work shifts, weekends, and peak operating periods.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating under the General Entertainment Authority, National Events Center, Riyadh Season, and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them, crafting unforgettable experiences from scratch that resonate with local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella reflects the heart and soul of Saudi culture while achieving international acclaim. With more than 25 original homegrown brands, SIHAMCO sets and consistently surpasses global standards in entertainment, hospitality, food and beverage, lifestyle, wellness, and family and pet entertainment experiences.</p> <p>Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I.</p> <p>Our brands are registered across the GCC and internationally, including in the United Kingdom, Egypt, and Morocco, ensuring legal protection and readiness for global expansion.</p> <h4>We are only getting started</h4> <p>Several exciting new concepts and brands are under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job. We offer an inspiring work environment and real opportunities for growth. Benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience.</li> <li>One-year temporary visa and flights into the country for non-citizens.</li> <li>Accommodation.</li> <li>Transportation allowance.</li> <li>Career development and internal promotions, with opportunities to grow across departments and seasons.</li> <li>A creative and collaborative work culture built on passion, innovation, and attention to detail.</li> <li>Exposure to high-end hospitality and entertainment concepts, with experience in premium food and beverage and entertainment.</li> <li>Experience working on premium events within The Groves and Riyadh Season.</li> <li>Cultural diversity and the opportunity to join a team of passionate professionals from around the world.</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will support the assessment and development of project proposals submitted by Member States for the 2026 Call for Proposals, ensuring their alignment with UNRSF priorities, Fund eligibility criteria, and relevant road safety standards. in addition to submitting a regional project proposal in line with UNRSF criteria.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background ESCWA plays an active role in supporting Member States in accessing funding through the United Nations Road Safety Fund (UNRSF) Call for Proposals, including assistance with the preparation, review, and submission of project documents aligned with the UNRSF’s proposal guidelines. For the 2026 cycle, the UNRSF will prioritize programmes that support the adoption and implementation of road safety laws and standards aligned with relevant UN legal instruments. Priority will be given to country- or city-level interventions that address key gaps identified in the 2023 Global Status Report on Road Safety (GSRRS). Where feasible, the Fund encourages regional programmes involving three or more countries. Proposals may include: 1. Safe Motorcycle mobility 2. Safe system approach Objective The consultant will be responsible to support ESCWA in assessing and developing project proposals submitted by Member States for the 2026 UNRSF Call for Proposals, ensuring alignment with the Fund’s priorities and eligibility criteria. Duties and Responsibilities The consultant on road safety will be responsible for the following tasks: Assessment of project summaries received from Member states for the UNRSF call for proposals 2026. Preparation of concept notes of selected projects for the first phase of the UNRSF call for proposals 2026. Deliver a virtual capacity-building workshop to strengthen the ability of national focal points to draft project proposals that meet UNRSF eligibility criteria and adhere to the application guidelines. Drafting a regional project proposal on road safety. Any additional tasks requested by the hiring officer to support staff and the project implementation<br> Qualifications/special skills<br>Master's degree in transport, engineering, road safety or any other related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 4 years of professional experience in the field of road safety is required. Demonstrated knowledge of road safety data management tools and applications, familiarity with the Safe System approach and international road safety standards, processes and eligible criteria and priorities is required. Demonstrated expertise in preparing funding proposals, concept notes, or strategic documents for international development organizations or multilateral funds is required. Previous experience working with national stakeholders, international organizations, and/or the UN system in the Arab region is highly is desirable.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, Fluency in oral and written English and Arabic is required. Notes: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

We are seeking an experienced Operations & Commercial Manager to lead and develop our Maintenance Department, overseeing daily maintenance operations, commercial activities, customer relationships, and team performance, with a focus on operational efficiency, customer satisfaction, and business growth. <br> <br>Key Responsibilities <br> <br>Manage preventive and corrective maintenance operations, ensuring timely execution of PMSOs, CMSOs, and customer requests. <br> <br>Plan and supervise maintenance teams, engineers, supervisors, and field technicians. <br> <br>Monitor operational performance, productivity, service quality, and departmental KPIs. <br> <br>Develop maintenance business opportunities, acquire new customers, and maintain existing client relationships. <br> <br>Manage maintenance contracts, service agreements, quotations, negotiations, and renewals. <br> <br>Coordinate with Sales, Finance, Procurement, and Spare Parts Departments to ensure smooth operations. <br> <br>Identify operational improvements, control delays, and enhance service delivery. <br> <br>Lead, evaluate, and develop departmental employees. <br> <br>Prepare periodic operational and commercial reports for management. <br> <br>Qualifications & Requirements <br> <br>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or Business Administration. <br> <br>Minimum 7–10 years of relevant experience, preferably in the diesel generator or power generation industry. <br> <br>Proven experience in maintenance operations management and technical team leadership. <br> <br>Strong knowledge of preventive and corrective maintenance, maintenance contracts, and commercial activities. <br> <br>Excellent leadership, negotiation, communication, and problem-solving skills. <br> <br>Very good command of English and Arabic. <br> <br>Proficiency in MS Office and ERP systems. <br> <br>Key Competencies <br> <br>Operational and commercial management. <br> <br>Business development and customer relationship management. <br> <br>Strategic planning and decision-making. <br> <br>Team leadership and performance management. <br> <br>Results-oriented approach and accountability

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>This is a full-time, on-site role for a Logistics Supervisor based in Burkina Faso. The Logistics Supervisor is responsible for overseeing the transportation, distribution, and delivery of goods while optimizing fleet operations. This role ensures efficient routing, compliance with safety and regulatory requirements, cost control, and overall logistics performance to support the manufacturing process and customer satisfaction. <br> <br>3. Duties and Responsibilities <br>Develop and execute logistics plans that support production schedules, customer delivery requirements, and supply chain efficiency. <br>Coordinate closely with procurement, production, customer service, and warehouse teams to ensure seamless material flow. <br>Suggest improvements within the logistics department in terms of warehousing, workshop, or any submerged function. <br>Manage the workflow of the workshop process to avoid any delays and ensure efficient deliveries. <br>Coordinate with the team for GPS tracking, making sure the deliveries are cost and time efficient. <br>Monitor daily logistics activities and resolve issues related to delays, routing, and delivery schedules. <br>Manage inbound transportation of raw materials, packaging materials, and imported items. <br>Work with suppliers and freight forwarders to ensure timely pickups, shipments, and customs clearance. <br>Track shipments and communicate expected arrival times to warehouse and production teams. <br>Plan and schedule dispatch of finished goods to customers and distributors. <br>Optimize transport routes and load planning to reduce cost and delivery time. <br>Manage relationships with local and international transport providers, freight forwarders, and 3PL logistics partners. <br>Conduct performance reviews based on KPIs (on-time delivery, service quality, claims, cost). <br>Ensure all logistics operations comply with relevant food safety standards <br>Maintain documentation for traceability, transport compliance, and regulatory audits. <br>Ensure proper hygiene and temperature control during transportation products. <br>Develop and monitor logistics KPIs (OTD, freight cost per ton, freight utilization, transport lead times). <br>Analyze logistics costs and implement cost-saving initiatives without compromising product quality or service levels. <br>Prepare monthly logistics performance reports for management. <br>Act as the key interface between logistics and warehouse, production planning, procurement, and customer service. <br>Provide accurate and timely delivery schedules to internal teams. <br>Support Sales and Customer Service with logistics-related information to ensure smooth order fulfillment. <br> <br>4. Required Skills & Qualifications: <br>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. <br>5-7 years of experience as a Logistics Supervisor in the F&B manufacturing industry. <br>Strong knowledge of logistics operations, transportation, and inventory management. <br>Excellent problem-solving, analytical, effective communication and interpersonal skills. <br>Strong leadership and team management abilities. <br>Ability to work flexible hours and respond to emergencies as needed

<p>Role purpose <br>Lead group asset performance, financial planning and controls, property management, and external PMS/POS sales. The <br>existing Hotel Director retains responsibility for day-to-day hotel operations, guest services, staff supervision and <br>operational execution. <br>A. Hotel budget and financial oversight NOT hotel operations <br> Review annual hotel budgets, monthly profit and loss, cash flow and actual-versus-budget variances. <br> Monitor occupancy, ADR, RevPAR, departmental margins, payroll, procurement, utilities, diesel and maintenance costs <br>through management reports. <br> Challenge variances, recommend savings and investment priorities, and follow up corrective plans with the existing Hotel <br>Director. <br>Verify financial controls, cash reconciliation, purchasing limits and capital expenditure approvals with the finance team. <br>Provide a consolidated monthly hotel financial dashboard to ownership. <br>B. Property and group asset management <br> Maintain an asset and property register for BH, YH and KH, including ownership, usage, rental status, valuation and <br>depreciation. <br> Oversee tenant contracts, rent collection, arrears, vacancy, market rent comparisons and property maintenance budgets. <br> Track property and municipal taxes, common fees, insurance, statutory deadlines and external adviser follow-up. <br> Prepare portfolio-level budgets, cash forecasts, bank and cash reconciliation oversight, and company-by-company <br>profitability. <br>C. PMS / POS business development <br> Build and execute a B2B sales strategy for hotel PMS and restaurant POS products. <br> Prospect hotels and restaurants, conduct demonstrations, prepare proposals, negotiate contracts and close sales. <br> Develop pricing and recurring-revenue plans; coordinate onboarding, implementation and support with the technical team. <br> Report qualified leads, demonstrations, proposals, signed customers, collected revenue and retention monthly. <br>Reporting lines and decision rights <br>Owner / Chairman: approves budgets, major spending and strategic decisions. New Director: monitors group financial <br>performance, manages property portfolio and leads software sales. Existing Hotel Director: runs hotel operations and <br>implements approved budgets. Finance: retains independent bookkeeping, reconciliation and payment controls.</p><p><strong>Desired Candidate Profile</strong></p><p>10 15+ years in group finance, asset/property management, commercial leadership or hospitality investment oversight. <br> Proven budgeting, cash flow, P&amp;L review, audit and internal control capability. <br> Strong knowledge of Lebanese real estate administration and relevant taxes; ability to coordinate specialist advisers. <br> Demonstrated B2B technology or hospitality software sales track record, including CRM and subscription revenue. <br> Advanced Excel, reporting dashboards, accounting/ERP tools, and familiarity with PMS/POS systems.</p>

<p><br></p> <p> <em><b>About the role</b></em> </p> <p>You will manage sourcing and purchasing for our events, activations and production projects. You will find the right suppliers, compare quotations, negotiate costs and ensure that materials and services arrive at the required quality and on time.</p> <p>Working with the creative, production, operations, account and finance teams, you will follow each purchase from the initial request through approval, ordering, delivery and payment documentation.</p> <p> <em>What you will do</em> </p> <p> <em>Supplier sourcing</em> </p> <ul> <li>Source suppliers for event materials, printing, fabrication, equipment and other project requirements</li> <li>Assess suppliers based on price, quality, availability, reliability and delivery time</li> <li>Find alternative suppliers when project requirements, budgets or deadlines change</li> <li>Build strong supplier relationships and keep the supplier database updated</li> <li>Monitor supplier performance across active projects</li> </ul> <p> <em>Quotations and negotiation</em> </p> <ul> <li>Request, review and compare quotations</li> <li>Evaluate quotations against project specifications, budgets and delivery requirements</li> <li>Negotiate prices, payment terms and delivery conditions</li> <li>Prepare clear supplier comparisons to support purchasing decisions</li> <li>Identify savings without compromising quality or deadlines</li> </ul> <p> <em>Purchasing and deliveries</em> </p> <ul> <li>Clarify specifications, quantities and deadlines with internal teams</li> <li>Prepare purchase orders and coordinate internal approvals</li> <li>Brief suppliers on confirmed requirements and delivery instructions</li> <li>Track orders from confirmation through final delivery</li> <li>Resolve delays, shortages, specification errors and quality concerns</li> <li>Confirm that delivered items match the agreed quantities and specifications</li> </ul> <p> <em>Records and coordination</em> </p> <ul> <li>Keep quotations, purchase orders, invoices and delivery confirmations organised and updated</li> <li>Verify invoices against approved orders and delivery records</li> <li>Coordinate with finance on invoice approval and supplier payments</li> <li>Support project cost tracking and reconciliation</li> <li>Keep relevant teams updated on purchasing progress and outstanding requirements</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in procurement, purchasing, sourcing or supplier management</li><li>Experience in events, production, advertising or another project-based environment is preferred</li><li>A degree in business administration, supply chain management, procurement, logistics or a related field is preferred</li><li>Strong quotation comparison, supplier evaluation and negotiation skills</li><li>Familiarity with event materials, printing, fabrication and production requirements is an advantage</li><li>Experience preparing purchase orders and maintaining procurement records</li><li>Strong Excel or Google Sheets skills</li><li>Good commercial understanding of pricing, budgets, payment terms and cost control</li><li>Excellent organisation and attention to detail</li><li>Able to manage several purchasing requirements and deadlines at once</li><li>A proactive, collaborative and solutions-oriented mindset</li><li>Good English and Arabic</li></ul>

Education <br> <br>A minimum of a bachelor’s degree in accounting, Finance, or a related field is typically required <br> <br>Languages <br> <br>Effective communication skills in Arabic, English and French <br> <br>Computer Knowledge <br> <br>Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint and Outlook) along with various accounting software <br> <br>Competencies and skills <br> <br>• Mastery of accounting principles, financial regulations, and standards <br> <br>• Strong ability to lead and develop the accounting team <br> <br>• Aligns accounting practices with organizational goals and contributes to financial strategy <br> <br>• Skillful in addressing financial issues and implementing solutions <br> <br>• Ensures accuracy in financial reporting and identifies discrepancies <br> <br>• Maintains high standards of integrity and ethical behavior <br> <br>• Effective in managing multiple functions and meeting deadlines <br> <br>• Proficient in using ERP systems and integrating financial data across platforms <br> <br>• Expertise in financial analysis and data interpretation <br> <br>• Advanced knowledge of accounting software and spreadsheet tools <br> <br>Duties & responsibilities <br> <br>• Check and audit purchase invoices <br> <br>• Analyze and calculate item costs <br> <br>• Review salaries and prepare bank transfers <br> <br>• Communicate with the external auditor for the salary, NSFF, and tax preparation <br> <br>• Supervise day-to-day finance and accounts operation <br> <br>• Ensure appropriate financial control in compliance with local legislations <br> <br>• Report any abnormality in the disbursement of the funds to the management <br> <br>• Maintain accurate and up to date records of all financial transactions <br> <br>• Keep a thorough record of checks prepared and distributed <br> <br>• Regular update on the supplier’s business model (FOB, internal & official price, Discount %) <br> <br>• Review and edit accounts with the external auditor <br> <br>• Prepare foreign supplier’s reconciliation <br> <br>• Conduct monthly physical inventory count <br> <br>• Use various software applications to assemble or format data for accounting and reporting purposes <br> <br>• Prepare monthly, quarterly, and annual financial and budget execution reports <br> <br>• Follow up year-end closing and quarters closing <br> <br>• Provide information on the conditions and exchange rates for buying and selling foreign currencies <br> <br>• Manage and monitor the activities of the accounting department and its performance <br> <br>• Review all internal processes, systems and policies and make recommendations to ensure the risk to the business is minimized Cooperate with the external auditor to carry out annual external auditing <br> <br>• Perform administrative tasks such as filing, typing up reports, and maintaining mail correspondence <br> <br>• Performs other related duties as assigned

We are seeking an experienced, confident, and guest-focused floor supervisor to oversee daily restaurant floor operations, ensuring excellent service standards and a smooth, efficient guest experience.</p> <p>The floor supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.</p> <p>This is a seasonal, three-month role based in Riyadh, Saudi Arabia. Flights, visa, accommodation, and transportation are provided.</p> <h4>Key responsibilities</h4> <ul> <li>Supervise and coordinate daily floor operations, ensuring smooth and efficient service.</li> <li>Lead, guide, and motivate waiters, captains, and hostesses.</li> <li>Allocate sections and assign duties to service staff.</li> <li>Monitor staff attendance, grooming, punctuality, and overall performance.</li> <li>Ensure tables are properly set, maintained, cleared, and reset efficiently.</li> <li>Oversee guest seating, order taking, food delivery, and table service.</li> <li>Ensure food and beverages are delivered accurately and promptly.</li> <li>Handle guest complaints and resolve service issues professionally.</li> <li>Coordinate closely with the kitchen, bar, and management teams.</li> <li>Monitor cleanliness, hygiene, and presentation across the restaurant floor.</li> <li>Ensure service standards and operational procedures are consistently followed.</li> <li>Conduct pre-shift briefings and communicate daily priorities to the team.</li> <li>Monitor table turnover and service efficiency during busy periods.</li> <li>Support stock control and ensure service equipment is available and properly maintained.</li> <li>Assist management with daily reports and operational requirements.</li> </ul> <h4>Requirements</h4> <ul> <li>At least two years of previous experience as a floor supervisor in a fine-dining restaurant, hotel, or high-volume food and beverage environment.</li> <li>Strong knowledge of restaurant service standards and floor operations.</li> <li>Experience supervising and managing front-of-house teams.</li> <li>Excellent communication and leadership skills.</li> <li>Strong guest service and complaint-handling abilities.</li> <li>Ability to work under pressure in a fast-paced environment.</li> <li>Professional appearance and strong interpersonal skills.</li> <li>Good spoken English; additional languages are an advantage.</li> <li>Flexibility to work shifts, weekends, and peak operating periods.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority, National Events Center, Riyadh Season, and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them, crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets but consistently surpasses global standards in entertainment, hospitality, food and beverage, lifestyle, wellness, and family and pet entertainment experiences.</p> <p>Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I. These brands showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally, including in the United Kingdom, Egypt, and Morocco, ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job. We offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience.</li> <li>One-year temporary visa and flights into the country for non-citizens.</li> <li>Accommodation.</li> <li>Transportation allowance.</li> <li>Career development and internal promotions, with opportunities to grow across departments and seasons.</li> <li>A creative and collaborative work culture built on passion, innovation, and attention to detail.</li> <li>Exposure to high-end hospitality and entertainment concepts, with experience in premium food and beverage and entertainment.</li> <li>Experience working on premium events within The Groves during Riyadh Season.</li> <li>Cultural diversity and the opportunity to join a team of passionate professionals from around the world.</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p>

We’re Hiring | Executive Supervisor <br>Assiyana Facility Management & Maintenance <br>???? Sodeco, Beirut, Lebanon | ???? Full-time <br> <br>Since 1969, ASSIYANA has been delivering professional Facility Management services across Lebanon. Our expertise includes Cleaning, Landscaping, Electromechanical (MEP) Maintenance, Pest Control, Facility Management, and FM Software Integration, serving clients across a wide range of industries and facilities. <br> <br>As we continue to grow, we are looking for a dynamic and experienced Executive Supervisor to join our team and lead our cleaning operations with professionalism, efficiency, and a strong customer-focused approach. <br> <br> <br>The Executive Supervisor will be responsible for leading and supervising a diverse, multicultural cleaning workforce, coordinating daily site operations, maintaining service quality, and ensuring client satisfaction. <br> <br>The role requires a strong people leader who can effectively manage employees from different nationalities, cultural backgrounds, and levels of experience, while fostering teamwork, respect, accountability, and a positive working environment. <br> <br>The successful candidate will be expected to adapt their communication and leadership style to different team members, resolve interpersonal and operational challenges professionally, and ensure that all employees understand and consistently follow company procedures and client requirements. <br> <br>Key Responsibilities: <br>• Lead, motivate, and manage a diverse and multicultural workforce across assigned sites. <br>• Build a respectful, collaborative, and inclusive working environment among employees from different nationalities and cultural backgrounds. <br>• Effectively communicate company policies, procedures, expectations, and operational instructions to a diverse team. <br>• Manage staff schedules, deployment, attendance, performance, and daily assignments. <br>• Address interpersonal conflicts and workplace issues professionally and fairly. <br>• Monitor employee performance and provide guidance, coaching, and feedback to improve productivity and service quality. <br>• Ensure that all team members, regardless of nationality or background, are treated fairly and held to consistent performance and service standards. <br>• Coordinate with clients and internal teams to ensure smooth operations and timely completion of assigned tasks. <br>• Maintain high standards of cleanliness, professionalism, safety, and customer service across all assigned sites. <br> <br>Qualifications & Skills <br>• Bachelor’s degree or a Technical Degree/Diploma in Business Administration, Hospitality or a related field. <br>• Previous experience in cleaning services, housekeeping, hospitality, or a similar operational environment. <br>• Proven experience supervising and managing diverse, multicultural teams, preferably in a multi-site environment. <br>• Strong interpersonal, communication, and people-management skills. <br>• Ability to work effectively with employees from different nationalities, cultures, and backgrounds. <br>• Strong customer service and conflict-resolution skills. <br>• Ability to motivate, coach, and develop team members while maintaining discipline and accountability. <br>• Excellent verbal and written communication skills. <br>• Strong organizational and time-management abilities. <br>• Ability to prepare clear and accurate operational reports. <br>• Ability to manage multiple sites, projects, priorities, and operational challenges simultaneously. <br>• Strong leadership, problem-solving, and decision-making skills. <br>• Ability to work effectively under pressure while maintaining accuracy and attention to detail. <br>• Fluency in Arabic and good command of English; French is an advantage. <br>• Proficiency in Microsoft Office and general reporting tools is an advantage. <br> <br>Interested candidates may send their CVs to: sirine.khoury@assiyana.com

This is a full-time, on-site Supply Chain Management role based in Beirut Governorate, Lebanon. The role involves overseeing end-to-end supply chain activities, including procurement planning, vendor coordination, and timely sourcing of fabrics, materials, and accessories. The Supply Chain Management professional will monitor inventory levels, track shipments, and optimize stock replenishment to support production schedules and showroom demands. Daily responsibilities include analyzing supply chain performance, identifying process improvements, collaborating with design, production, and merchandising teams, and ensuring that all logistics operations meet quality, cost, and delivery targets. The role also requires maintaining accurate records, managing suppliers, and supporting the development of scalable, efficient supply chain processes in line with the brand’s growth and standards. <br> <br>Qualifications <br> <br>• Candidates should possess strong Supply Chain Management and Inventory Management skills to oversee material flow and stock control. <br>• Candidates should possess solid Procurement and vendor management skills to negotiate, source, and maintain reliable supplier relationships. <br>• Candidates should possess strong Analytical Skills to interpret data, optimize processes, and support decision-making. <br>• Candidates should possess effective Communication skills to collaborate with internal teams, suppliers, and logistics partners. <br>• Relevant qualifications such as a bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field. <br>• Experience in fashion, apparel, or luxury goods industry and familiarity with ERP or inventory management systems is highly beneficial. <br>• Ability to work on-site, manage multiple priorities, and maintain attention to detail in a fast-paced, design-driven environment

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.</p> <p>This role is not about building disconnected experiments. It is about delivering real workflow change in priority areas, initially focused on support, sales, professional services and internal operational workflows. The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.</p> <p>The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.</p> <h4>What you will do</h4> <p><strong>Design and deploy AI agents</strong></p> <ul> <li>Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis</li> <li>Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs</li> <li>Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate</li> <li>Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability</li> <li>Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis</li> <li>Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems</li> <li>Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams</li> </ul> <p><strong>Redesign business workflows</strong></p> <ul> <li>Identify high value automation opportunities with functional leaders and operators</li> <li>Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical</li> <li>Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations</li> <li>Help teams redesign work around a clear human and agent division of labour</li> <li>Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts</li> </ul> <p><strong>Governance, quality and evaluation</strong></p> <ul> <li>Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation</li> <li>Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms</li> <li>Test workflows with real users and real operational scenarios before scaling</li> <li>Measure agent quality, workflow success, containment, handoff quality and operational value</li> <li>Continuously improve workflows based on usage data, user feedback and service outcomes</li> </ul> <p><strong>Adoption and enablement</strong></p> <ul> <li>Partner with functional leaders and frontline teams to support rollout and adoption</li> <li>Document new ways of working and help train users on how to work effectively with AI agents</li> <li>Surface workflow risks, resistance points and improvement opportunities</li> <li>Contribute reusable prompts, components, patterns and playbooks to the central AI capability</li> </ul> <p><strong>Cross functional delivery</strong></p> <ul> <li>Collaborate with Product, Engineering, Support, Sales and Professional Services teams</li> <li>Help prioritise use cases based on measurable business value, feasibility and operational readiness</li> <li>Support the central AI capability with value tracking, reporting and continuous learning across initiatives</li> </ul> <h4>What success looks like</h4> <ul> <li>Reduction in manual work and process cycle time</li> <li>Improved support response times and service leverage</li> <li>Workflow success rate and agent task completion quality</li> <li>Ticket containment or deflection where relevant</li> <li>Handoff quality for escalated or human reviewed work</li> <li>User adoption of AI enabled workflows</li> <li>Hours saved and team capacity created</li> <li>Contribution to service, productivity and customer outcomes</li> <li>Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across product and engineering teams.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value</li> <li>Strong working knowledge of AI and machine learning tools, large language models and agent frameworks</li> <li>Experience building AI agents, workflow automations or AI powered internal tools</li> <li>Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage</li> <li>Ability to go from zero to functional prototype quickly</li> <li>Strong systems thinking and comfort working across tools, processes and teams</li> <li>Comfort with ambiguity and the ability to help define the problem as well as the solution</li> <li>Bias toward action, with discipline around quality, evaluation and operational safety</li> <li>Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building AI agents or service automation workflows</li> <li>Experience in hospitality, retail, vertical SaaS, or B2B software environments</li> <li>Experience working across multiple product lines, business units or operational functions</li> <li>Familiarity with support operations, CRM workflows, or professional services delivery models</li> <li>Experience with analytics, reporting and operational performance measurement</li> <li>A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</li> </ul>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.</p> <p>This role is not about building disconnected experiments. It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows. The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.</p> <p>The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.</p> <h4>What you will do</h4> <strong>Design and deploy AI agents</strong><br> <li>Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis</li> <li>Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs</li> <li>Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate</li> <li>Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability</li> <li>Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis</li> <li>Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems</li> <li>Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams</li> <strong>Redesign business workflows</strong><br> <li>Identify high value automation opportunities with functional leaders and operators</li> <li>Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical</li> <li>Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations</li> <li>Help teams redesign work around a clear human and agent division of labour</li> <li>Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts</li> <strong>Governance, quality and evaluation</strong><br> <li>Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation</li> <li>Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms</li> <li>Test workflows with real users and real operational scenarios before scaling</li> <li>Measure agent quality, workflow success, containment, handoff quality and operational value</li> <li>Continuously improve workflows based on usage data, user feedback and service outcomes</li> <strong>Adoption and enablement</strong><br> <li>Partner with functional leaders and frontline teams to support rollout and adoption</li> <li>Document new ways of working and help train users on how to work effectively with AI agents</li> <li>Surface workflow risks, resistance points and improvement opportunities</li> <li>Contribute reusable prompts, components, patterns and playbooks to the central AI capability</li> <strong>Cross functional delivery</strong><br> <li>Collaborate with Product, Engineering, Support, Sales and Professional Services teams</li> <li>Help prioritise use cases based on measurable business value, feasibility and operational readiness</li> <li>Support the central AI capability with value tracking, reporting and continuous learning across initiatives</li> <h4>What success looks like</h4> <li>Reduction in manual work and process cycle time</li> <li>Improved support response times and service leverage</li> <li>Workflow success rate and agent task completion quality</li> <li>Ticket containment or deflection where relevant</li> <li>Handoff quality for escalated or human reviewed work</li> <li>User adoption of AI enabled workflows</li> <li>Hours saved and team capacity created</li> <li>Contribution to service, productivity and customer outcomes</li> <li>Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams.</li> <h4>Requirements</h4> <li>Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value</li> <li>Strong working knowledge of AI and machine learning tools, large language models and agent frameworks</li> <li>Experience building AI agents, workflow automations or AI powered internal tools</li> <li>Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage</li> <li>Ability to go from zero to functional prototype quickly</li> <li>Strong systems thinking and comfort working across tools, processes and teams</li> <li>Comfort with ambiguity and the ability to help define the problem as well as the solution</li> <li>Bias toward action, with discipline around quality, evaluation and operational safety</li> <li>Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions</li> <h4>Nice to have</h4> <li>Experience building AI agents or service automation workflows</li> <li>Experience in hospitality, retail, vertical SaaS, or B2B software environments</li> <li>Experience working across multiple product lines, business units or operational functions</li> <li>Familiarity with support operations, CRM workflows, or Professional Services delivery models</li> <li>Experience with analytics, reporting and operational performance measurement</li> <li>A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</li>