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<p>Role purpose <br>Lead group asset performance, financial planning and controls, property management, and external PMS/POS sales. The <br>existing Hotel Director retains responsibility for day-to-day hotel operations, guest services, staff supervision and <br>operational execution. <br>A. Hotel budget and financial oversight NOT hotel operations <br> Review annual hotel budgets, monthly profit and loss, cash flow and actual-versus-budget variances. <br> Monitor occupancy, ADR, RevPAR, departmental margins, payroll, procurement, utilities, diesel and maintenance costs <br>through management reports. <br> Challenge variances, recommend savings and investment priorities, and follow up corrective plans with the existing Hotel <br>Director. <br>Verify financial controls, cash reconciliation, purchasing limits and capital expenditure approvals with the finance team. <br>Provide a consolidated monthly hotel financial dashboard to ownership. <br>B. Property and group asset management <br> Maintain an asset and property register for BH, YH and KH, including ownership, usage, rental status, valuation and <br>depreciation. <br> Oversee tenant contracts, rent collection, arrears, vacancy, market rent comparisons and property maintenance budgets. <br> Track property and municipal taxes, common fees, insurance, statutory deadlines and external adviser follow-up. <br> Prepare portfolio-level budgets, cash forecasts, bank and cash reconciliation oversight, and company-by-company <br>profitability. <br>C. PMS / POS business development <br> Build and execute a B2B sales strategy for hotel PMS and restaurant POS products. <br> Prospect hotels and restaurants, conduct demonstrations, prepare proposals, negotiate contracts and close sales. <br> Develop pricing and recurring-revenue plans; coordinate onboarding, implementation and support with the technical team. <br> Report qualified leads, demonstrations, proposals, signed customers, collected revenue and retention monthly. <br>Reporting lines and decision rights <br>Owner / Chairman: approves budgets, major spending and strategic decisions. New Director: monitors group financial <br>performance, manages property portfolio and leads software sales. Existing Hotel Director: runs hotel operations and <br>implements approved budgets. Finance: retains independent bookkeeping, reconciliation and payment controls.</p><p><strong>Desired Candidate Profile</strong></p><p>10 15+ years in group finance, asset/property management, commercial leadership or hospitality investment oversight. <br> Proven budgeting, cash flow, P&L review, audit and internal control capability. <br> Strong knowledge of Lebanese real estate administration and relevant taxes; ability to coordinate specialist advisers. <br> Demonstrated B2B technology or hospitality software sales track record, including CRM and subscription revenue. <br> Advanced Excel, reporting dashboards, accounting/ERP tools, and familiarity with PMS/POS systems.</p>
<p><br></p> <p> <em><b>About the role</b></em> </p> <p>You will manage sourcing and purchasing for our events, activations and production projects. You will find the right suppliers, compare quotations, negotiate costs and ensure that materials and services arrive at the required quality and on time.</p> <p>Working with the creative, production, operations, account and finance teams, you will follow each purchase from the initial request through approval, ordering, delivery and payment documentation.</p> <p> <em>What you will do</em> </p> <p> <em>Supplier sourcing</em> </p> <ul> <li>Source suppliers for event materials, printing, fabrication, equipment and other project requirements</li> <li>Assess suppliers based on price, quality, availability, reliability and delivery time</li> <li>Find alternative suppliers when project requirements, budgets or deadlines change</li> <li>Build strong supplier relationships and keep the supplier database updated</li> <li>Monitor supplier performance across active projects</li> </ul> <p> <em>Quotations and negotiation</em> </p> <ul> <li>Request, review and compare quotations</li> <li>Evaluate quotations against project specifications, budgets and delivery requirements</li> <li>Negotiate prices, payment terms and delivery conditions</li> <li>Prepare clear supplier comparisons to support purchasing decisions</li> <li>Identify savings without compromising quality or deadlines</li> </ul> <p> <em>Purchasing and deliveries</em> </p> <ul> <li>Clarify specifications, quantities and deadlines with internal teams</li> <li>Prepare purchase orders and coordinate internal approvals</li> <li>Brief suppliers on confirmed requirements and delivery instructions</li> <li>Track orders from confirmation through final delivery</li> <li>Resolve delays, shortages, specification errors and quality concerns</li> <li>Confirm that delivered items match the agreed quantities and specifications</li> </ul> <p> <em>Records and coordination</em> </p> <ul> <li>Keep quotations, purchase orders, invoices and delivery confirmations organised and updated</li> <li>Verify invoices against approved orders and delivery records</li> <li>Coordinate with finance on invoice approval and supplier payments</li> <li>Support project cost tracking and reconciliation</li> <li>Keep relevant teams updated on purchasing progress and outstanding requirements</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in procurement, purchasing, sourcing or supplier management</li><li>Experience in events, production, advertising or another project-based environment is preferred</li><li>A degree in business administration, supply chain management, procurement, logistics or a related field is preferred</li><li>Strong quotation comparison, supplier evaluation and negotiation skills</li><li>Familiarity with event materials, printing, fabrication and production requirements is an advantage</li><li>Experience preparing purchase orders and maintaining procurement records</li><li>Strong Excel or Google Sheets skills</li><li>Good commercial understanding of pricing, budgets, payment terms and cost control</li><li>Excellent organisation and attention to detail</li><li>Able to manage several purchasing requirements and deadlines at once</li><li>A proactive, collaborative and solutions-oriented mindset</li><li>Good English and Arabic</li></ul>
We are seeking an experienced, confident, and guest-focused floor supervisor to oversee daily restaurant floor operations, ensuring excellent service standards and a smooth, efficient guest experience.</p>
<p>The floor supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.</p>
<p>This is a seasonal, three-month role based in Riyadh, Saudi Arabia. Flights, visa, accommodation, and transportation are provided.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Supervise and coordinate daily floor operations, ensuring smooth and efficient service.</li>
<li>Lead, guide, and motivate waiters, captains, and hostesses.</li>
<li>Allocate sections and assign duties to service staff.</li>
<li>Monitor staff attendance, grooming, punctuality, and overall performance.</li>
<li>Ensure tables are properly set, maintained, cleared, and reset efficiently.</li>
<li>Oversee guest seating, order taking, food delivery, and table service.</li>
<li>Ensure food and beverages are delivered accurately and promptly.</li>
<li>Handle guest complaints and resolve service issues professionally.</li>
<li>Coordinate closely with the kitchen, bar, and management teams.</li>
<li>Monitor cleanliness, hygiene, and presentation across the restaurant floor.</li>
<li>Ensure service standards and operational procedures are consistently followed.</li>
<li>Conduct pre-shift briefings and communicate daily priorities to the team.</li>
<li>Monitor table turnover and service efficiency during busy periods.</li>
<li>Support stock control and ensure service equipment is available and properly maintained.</li>
<li>Assist management with daily reports and operational requirements.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>At least two years of previous experience as a floor supervisor in a fine-dining restaurant, hotel, or high-volume food and beverage environment.</li>
<li>Strong knowledge of restaurant service standards and floor operations.</li>
<li>Experience supervising and managing front-of-house teams.</li>
<li>Excellent communication and leadership skills.</li>
<li>Strong guest service and complaint-handling abilities.</li>
<li>Ability to work under pressure in a fast-paced environment.</li>
<li>Professional appearance and strong interpersonal skills.</li>
<li>Good spoken English; additional languages are an advantage.</li>
<li>Flexibility to work shifts, weekends, and peak operating periods.</li>
</ul>
<h4>About the company</h4>
<p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority, National Events Center, Riyadh Season, and Jeddah Season since 2019.</p>
<p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p>
<h4>Crafting a homegrown legacy</h4>
<p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution, and operation. We don’t import ideas; we build them, crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p>
<h4>Our signature brands</h4>
<p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets but consistently surpasses global standards in entertainment, hospitality, food and beverage, lifestyle, wellness, and family and pet entertainment experiences.</p>
<p>Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria, and Gem-In-I. These brands showcase what it means to innovate locally and shine globally.</p>
<p>Our brands are also registered across the GCC and internationally, including in the United Kingdom, Egypt, and Morocco, ensuring full legal protection and readiness for global expansion.</p>
<h4>We are only getting started</h4>
<p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity, and cultural pride.</p>
<h4>People first</h4>
<p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p>
<h4>Benefits</h4>
<p>At SIHAMCO, we believe in rewarding our team with more than just a job. We offer an inspiring work environment and real opportunities for growth. Our benefits include:</p>
<ul>
<li>Competitive salary packages aligned with market standards and experience.</li>
<li>One-year temporary visa and flights into the country for non-citizens.</li>
<li>Accommodation.</li>
<li>Transportation allowance.</li>
<li>Career development and internal promotions, with opportunities to grow across departments and seasons.</li>
<li>A creative and collaborative work culture built on passion, innovation, and attention to detail.</li>
<li>Exposure to high-end hospitality and entertainment concepts, with experience in premium food and beverage and entertainment.</li>
<li>Experience working on premium events within The Groves during Riyadh Season.</li>
<li>Cultural diversity and the opportunity to join a team of passionate professionals from around the world.</li>
</ul>
<h4>Join us</h4>
<p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p>
We’re Hiring | Executive Supervisor
<br>Assiyana Facility Management & Maintenance
<br>???? Sodeco, Beirut, Lebanon | ???? Full-time
<br>
<br>Since 1969, ASSIYANA has been delivering professional Facility Management services across Lebanon. Our expertise includes Cleaning, Landscaping, Electromechanical (MEP) Maintenance, Pest Control, Facility Management, and FM Software Integration, serving clients across a wide range of industries and facilities.
<br>
<br>As we continue to grow, we are looking for a dynamic and experienced Executive Supervisor to join our team and lead our cleaning operations with professionalism, efficiency, and a strong customer-focused approach.
<br>
<br>
<br>The Executive Supervisor will be responsible for leading and supervising a diverse, multicultural cleaning workforce, coordinating daily site operations, maintaining service quality, and ensuring client satisfaction.
<br>
<br>The role requires a strong people leader who can effectively manage employees from different nationalities, cultural backgrounds, and levels of experience, while fostering teamwork, respect, accountability, and a positive working environment.
<br>
<br>The successful candidate will be expected to adapt their communication and leadership style to different team members, resolve interpersonal and operational challenges professionally, and ensure that all employees understand and consistently follow company procedures and client requirements.
<br>
<br>Key Responsibilities:
<br>• Lead, motivate, and manage a diverse and multicultural workforce across assigned sites.
<br>• Build a respectful, collaborative, and inclusive working environment among employees from different nationalities and cultural backgrounds.
<br>• Effectively communicate company policies, procedures, expectations, and operational instructions to a diverse team.
<br>• Manage staff schedules, deployment, attendance, performance, and daily assignments.
<br>• Address interpersonal conflicts and workplace issues professionally and fairly.
<br>• Monitor employee performance and provide guidance, coaching, and feedback to improve productivity and service quality.
<br>• Ensure that all team members, regardless of nationality or background, are treated fairly and held to consistent performance and service standards.
<br>• Coordinate with clients and internal teams to ensure smooth operations and timely completion of assigned tasks.
<br>• Maintain high standards of cleanliness, professionalism, safety, and customer service across all assigned sites.
<br>
<br>Qualifications & Skills
<br>• Bachelor’s degree or a Technical Degree/Diploma in Business Administration, Hospitality or a related field.
<br>• Previous experience in cleaning services, housekeeping, hospitality, or a similar operational environment.
<br>• Proven experience supervising and managing diverse, multicultural teams, preferably in a multi-site environment.
<br>• Strong interpersonal, communication, and people-management skills.
<br>• Ability to work effectively with employees from different nationalities, cultures, and backgrounds.
<br>• Strong customer service and conflict-resolution skills.
<br>• Ability to motivate, coach, and develop team members while maintaining discipline and accountability.
<br>• Excellent verbal and written communication skills.
<br>• Strong organizational and time-management abilities.
<br>• Ability to prepare clear and accurate operational reports.
<br>• Ability to manage multiple sites, projects, priorities, and operational challenges simultaneously.
<br>• Strong leadership, problem-solving, and decision-making skills.
<br>• Ability to work effectively under pressure while maintaining accuracy and attention to detail.
<br>• Fluency in Arabic and good command of English; French is an advantage.
<br>• Proficiency in Microsoft Office and general reporting tools is an advantage.
<br>
<br>Interested candidates may send their CVs to: sirine.khoury@assiyana.com
This is a full-time, on-site Supply Chain Management role based in Beirut Governorate, Lebanon. The role involves overseeing end-to-end supply chain activities, including procurement planning, vendor coordination, and timely sourcing of fabrics, materials, and accessories. The Supply Chain Management professional will monitor inventory levels, track shipments, and optimize stock replenishment to support production schedules and showroom demands. Daily responsibilities include analyzing supply chain performance, identifying process improvements, collaborating with design, production, and merchandising teams, and ensuring that all logistics operations meet quality, cost, and delivery targets. The role also requires maintaining accurate records, managing suppliers, and supporting the development of scalable, efficient supply chain processes in line with the brand’s growth and standards.
<br>
<br>Qualifications
<br>
<br>• Candidates should possess strong Supply Chain Management and Inventory Management skills to oversee material flow and stock control.
<br>• Candidates should possess solid Procurement and vendor management skills to negotiate, source, and maintain reliable supplier relationships.
<br>• Candidates should possess strong Analytical Skills to interpret data, optimize processes, and support decision-making.
<br>• Candidates should possess effective Communication skills to collaborate with internal teams, suppliers, and logistics partners.
<br>• Relevant qualifications such as a bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field.
<br>• Experience in fashion, apparel, or luxury goods industry and familiarity with ERP or inventory management systems is highly beneficial.
<br>• Ability to work on-site, manage multiple priorities, and maintain attention to detail in a fast-paced, design-driven environment
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job</h4>
<p>The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.</p>
<p>This role is not about building disconnected experiments. It is about delivering real workflow change in priority areas, initially focused on support, sales, professional services and internal operational workflows. The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.</p>
<p>The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.</p>
<h4>What you will do</h4>
<p><strong>Design and deploy AI agents</strong></p>
<ul>
<li>Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis</li>
<li>Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs</li>
<li>Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate</li>
<li>Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability</li>
<li>Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis</li>
<li>Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems</li>
<li>Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams</li>
</ul>
<p><strong>Redesign business workflows</strong></p>
<ul>
<li>Identify high value automation opportunities with functional leaders and operators</li>
<li>Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical</li>
<li>Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations</li>
<li>Help teams redesign work around a clear human and agent division of labour</li>
<li>Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts</li>
</ul>
<p><strong>Governance, quality and evaluation</strong></p>
<ul>
<li>Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation</li>
<li>Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms</li>
<li>Test workflows with real users and real operational scenarios before scaling</li>
<li>Measure agent quality, workflow success, containment, handoff quality and operational value</li>
<li>Continuously improve workflows based on usage data, user feedback and service outcomes</li>
</ul>
<p><strong>Adoption and enablement</strong></p>
<ul>
<li>Partner with functional leaders and frontline teams to support rollout and adoption</li>
<li>Document new ways of working and help train users on how to work effectively with AI agents</li>
<li>Surface workflow risks, resistance points and improvement opportunities</li>
<li>Contribute reusable prompts, components, patterns and playbooks to the central AI capability</li>
</ul>
<p><strong>Cross functional delivery</strong></p>
<ul>
<li>Collaborate with Product, Engineering, Support, Sales and Professional Services teams</li>
<li>Help prioritise use cases based on measurable business value, feasibility and operational readiness</li>
<li>Support the central AI capability with value tracking, reporting and continuous learning across initiatives</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Reduction in manual work and process cycle time</li>
<li>Improved support response times and service leverage</li>
<li>Workflow success rate and agent task completion quality</li>
<li>Ticket containment or deflection where relevant</li>
<li>Handoff quality for escalated or human reviewed work</li>
<li>User adoption of AI enabled workflows</li>
<li>Hours saved and team capacity created</li>
<li>Contribution to service, productivity and customer outcomes</li>
<li>Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across product and engineering teams.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value</li>
<li>Strong working knowledge of AI and machine learning tools, large language models and agent frameworks</li>
<li>Experience building AI agents, workflow automations or AI powered internal tools</li>
<li>Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage</li>
<li>Ability to go from zero to functional prototype quickly</li>
<li>Strong systems thinking and comfort working across tools, processes and teams</li>
<li>Comfort with ambiguity and the ability to help define the problem as well as the solution</li>
<li>Bias toward action, with discipline around quality, evaluation and operational safety</li>
<li>Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience building AI agents or service automation workflows</li>
<li>Experience in hospitality, retail, vertical SaaS, or B2B software environments</li>
<li>Experience working across multiple product lines, business units or operational functions</li>
<li>Familiarity with support operations, CRM workflows, or professional services delivery models</li>
<li>Experience with analytics, reporting and operational performance measurement</li>
<li>A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</li>
</ul>
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>About the job</h4>
<p>The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.</p>
<p>This role is not about building disconnected experiments. It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows. The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.</p>
<p>The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.</p>
<h4>What you will do</h4>
<strong>Design and deploy AI agents</strong><br>
<li>Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis</li>
<li>Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs</li>
<li>Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate</li>
<li>Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability</li>
<li>Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis</li>
<li>Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems</li>
<li>Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams</li>
<strong>Redesign business workflows</strong><br>
<li>Identify high value automation opportunities with functional leaders and operators</li>
<li>Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical</li>
<li>Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations</li>
<li>Help teams redesign work around a clear human and agent division of labour</li>
<li>Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts</li>
<strong>Governance, quality and evaluation</strong><br>
<li>Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation</li>
<li>Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms</li>
<li>Test workflows with real users and real operational scenarios before scaling</li>
<li>Measure agent quality, workflow success, containment, handoff quality and operational value</li>
<li>Continuously improve workflows based on usage data, user feedback and service outcomes</li>
<strong>Adoption and enablement</strong><br>
<li>Partner with functional leaders and frontline teams to support rollout and adoption</li>
<li>Document new ways of working and help train users on how to work effectively with AI agents</li>
<li>Surface workflow risks, resistance points and improvement opportunities</li>
<li>Contribute reusable prompts, components, patterns and playbooks to the central AI capability</li>
<strong>Cross functional delivery</strong><br>
<li>Collaborate with Product, Engineering, Support, Sales and Professional Services teams</li>
<li>Help prioritise use cases based on measurable business value, feasibility and operational readiness</li>
<li>Support the central AI capability with value tracking, reporting and continuous learning across initiatives</li>
<h4>What success looks like</h4>
<li>Reduction in manual work and process cycle time</li>
<li>Improved support response times and service leverage</li>
<li>Workflow success rate and agent task completion quality</li>
<li>Ticket containment or deflection where relevant</li>
<li>Handoff quality for escalated or human reviewed work</li>
<li>User adoption of AI enabled workflows</li>
<li>Hours saved and team capacity created</li>
<li>Contribution to service, productivity and customer outcomes</li>
<li>Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams.</li>
<h4>Requirements</h4>
<li>Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value</li>
<li>Strong working knowledge of AI and machine learning tools, large language models and agent frameworks</li>
<li>Experience building AI agents, workflow automations or AI powered internal tools</li>
<li>Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage</li>
<li>Ability to go from zero to functional prototype quickly</li>
<li>Strong systems thinking and comfort working across tools, processes and teams</li>
<li>Comfort with ambiguity and the ability to help define the problem as well as the solution</li>
<li>Bias toward action, with discipline around quality, evaluation and operational safety</li>
<li>Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions</li>
<h4>Nice to have</h4>
<li>Experience building AI agents or service automation workflows</li>
<li>Experience in hospitality, retail, vertical SaaS, or B2B software environments</li>
<li>Experience working across multiple product lines, business units or operational functions</li>
<li>Familiarity with support operations, CRM workflows, or Professional Services delivery models</li>
<li>Experience with analytics, reporting and operational performance measurement</li>
<li>A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</li>
<p>Aspire Software is looking for a AI Developer to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p><b><br></b></p><p><b>About the job: </b></p> <p>The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.</p> <p>This role is not about building disconnected experiments. It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows. The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.</p> <p>The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.</p> <p><b><br></b></p><p><b>What you will do</b></p> <p>Design and deploy AI agents</p> <ul> <li>Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis</li> <li>Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs</li> <li>Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate</li> <li>Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability</li> <li>Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis</li> <li>Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems</li> <li>Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams</li> </ul> <p>Redesign business workflows</p> <ul> <li>Identify high value automation opportunities with functional leaders and operators</li> <li>Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical</li> <li>Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations</li> <li>Help teams redesign work around a clear human and agent division of labour</li> <li>Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts</li> </ul> <p>Governance, quality and evaluation</p> <ul> <li>Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation</li> <li>Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms</li> <li>Test workflows with real users and real operational scenarios before scaling</li> <li>Measure agent quality, workflow success, containment, handoff quality and operational value</li> <li>Continuously improve workflows based on usage data, user feedback and service outcomes</li> </ul> <p>Adoption and enablement</p> <ul> <li>Partner with functional leaders and frontline teams to support rollout and adoption</li> <li>Document new ways of working and help train users on how to work effectively with AI agents</li> <li>Surface workflow risks, resistance points and improvement opportunities</li> <li>Contribute reusable prompts, components, patterns and playbooks to the central AI capability</li> </ul> <p>Cross functional delivery</p> <ul> <li>Collaborate with Product, Engineering, Support, Sales and Professional Services teams</li> <li>Help prioritise use cases based on measurable business value, feasibility and operational readiness</li> <li>Support the central AI capability with value tracking, reporting and continuous learning across initiatives</li> </ul> <p>What success looks like</p> <ul> <li>Reduction in manual work and process cycle time</li> <li>Improved support response times and service leverage</li> <li>Workflow success rate and agent task completion quality</li> <li>Ticket containment or deflection where relevant</li> <li>Handoff quality for escalated or human reviewed work</li> <li>User adoption of AI enabled workflows</li> <li>Hours saved and team capacity created</li> <li>Contribution to service, productivity and customer outcomes</li> <li>Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value</li><li>Strong working knowledge of AI and machine learning tools, large language models and agent frameworks</li><li>Experience building AI agents, workflow automations or AI powered internal tools</li><li>Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage</li><li>Ability to go from zero to functional prototype quickly</li><li>Strong systems thinking and comfort working across tools, processes and teams</li><li>Comfort with ambiguity and the ability to help define the problem as well as the solution</li><li>Bias toward action, with discipline around quality, evaluation and operational safety</li><li>Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions</li></ul> <p>Nice to have</p> <ul><li>Experience building AI agents or service automation workflows</li><li>Experience in hospitality, retail, vertical SaaS, or B2B software environments</li><li>Experience working across multiple product lines, business units or operational functions</li><li>Familiarity with support operations, CRM workflows, or Professional Services delivery models</li><li>Experience with analytics, reporting and operational performance measurement</li><li>A bachelor s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.<br> This role is not about building disconnected experiments.<br> It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows.<br> The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.<br> The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.<br> What you will do Design and deploy AI agents Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams Redesign business workflows Identify high value automation opportunities with functional leaders and operators Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations Help teams redesign work around a clear human and agent division of labour Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts Governance, quality and evaluation Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms Test workflows with real users and real operational scenarios before scaling Measure agent quality, workflow success, containment, handoff quality and operational value Continuously improve workflows based on usage data, user feedback and service outcomes Adoption and enablement Partner with functional leaders and frontline teams to support rollout and adoption Document new ways of working and help train users on how to work effectively with AI agents Surface workflow risks, resistance points and improvement opportunities Contribute reusable prompts, components, patterns and playbooks to the central AI capability Cross functional delivery Collaborate with Product, Engineering, Support, Sales and Professional Services teams Help prioritise use cases based on measurable business value, feasibility and operational readiness Support the central AI capability with value tracking, reporting and continuous learning across initiatives What success looks like Reduction in manual work and process cycle time Improved support response times and service leverage Workflow success rate and agent task completion quality Ticket containment or deflection where relevant Handoff quality for escalated or human reviewed work User adoption of AI enabled workflows Hours saved and team capacity created Contribution to service, productivity and customer outcomes Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams.<br> Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value Strong working knowledge of AI and machine learning tools, large language models and agent frameworks Experience building AI agents, workflow automations or AI powered internal tools Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage Ability to go from zero to functional prototype quickly Strong systems thinking and comfort working across tools, processes and teams Comfort with ambiguity and the ability to help define the problem as well as the solution Bias toward action, with discipline around quality, evaluation and operational safety Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions Nice to have Experience building AI agents or service automation workflows Experience in hospitality, retail, vertical SaaS, or B2B software environments Experience working across multiple product lines, business units or operational functions Familiarity with support operations, CRM workflows, or Professional Services delivery models Experience with analytics, reporting and operational performance measurement A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a AI Automation Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.<br> This role is not about building disconnected experiments.<br> It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows.<br> The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.<br> The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.<br> What you will do Design and deploy AI agents Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams Redesign business workflows Identify high value automation opportunities with functional leaders and operators Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations Help teams redesign work around a clear human and agent division of labour Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts Governance, quality and evaluation Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms Test workflows with real users and real operational scenarios before scaling Measure agent quality, workflow success, containment, handoff quality and operational value Continuously improve workflows based on usage data, user feedback and service outcomes Adoption and enablement Partner with functional leaders and frontline teams to support rollout and adoption Document new ways of working and help train users on how to work effectively with AI agents Surface workflow risks, resistance points and improvement opportunities Contribute reusable prompts, components, patterns and playbooks to the central AI capability Cross functional delivery Collaborate with Product, Engineering, Support, Sales and Professional Services teams Help prioritise use cases based on measurable business value, feasibility and operational readiness Support the central AI capability with value tracking, reporting and continuous learning across initiatives What success looks like Reduction in manual work and process cycle time Improved support response times and service leverage Workflow success rate and agent task completion quality Ticket containment or deflection where relevant Handoff quality for escalated or human reviewed work User adoption of AI enabled workflows Hours saved and team capacity created Contribution to service, productivity and customer outcomes Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value Strong working knowledge of AI and machine learning tools, large language models and agent frameworks Experience building AI agents, workflow automations or AI powered internal tools Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage Ability to go from zero to functional prototype quickly Strong systems thinking and comfort working across tools, processes and teams Comfort with ambiguity and the ability to help define the problem as well as the solution Bias toward action, with discipline around quality, evaluation and operational safety Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions Nice to have Experience building AI agents or service automation workflows Experience in hospitality, retail, vertical SaaS, or B2B software environments Experience working across multiple product lines, business units or operational functions Familiarity with support operations, CRM workflows, or Professional Services delivery models Experience with analytics, reporting and operational performance measurement A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</span> </div>
<p>Amaken is seeking a Tendering & Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon.</p><p>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams.</p><p>Key Responsibilities:</p><p>1. Tendering, Estimation & Proposals:</p><ul><li>Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements.</li><li>Understand the overall project scope and identify the required systems, equipment, materials, and services.</li><li>Read and interpret AutoCAD drawings and other technical documentation.</li><li>Perform accurate quantity take-offs from drawings and specifications.</li><li>Prepare and organize Excel-based BOQs.</li><li>Issue RFQs to suppliers and obtain technical and commercial quotations.</li><li>Compare supplier quotations, prices, specifications, and lead times.</li><li>Coordinate with the technical team to select suitable products and solutions in line with project specifications.</li><li>Prepare professional technical and commercial offers for submission to clients.</li><li>Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered.</li></ul><p>2. Technical Submittals & Documentation:</p><ul><li>Prepare complete technical submittals for client and consultant approval.</li><li>Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation.</li><li>Prepare or modify technical drawings using AutoCAD.</li><li>Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software.</li><li>Coordinate with manufacturers and suppliers to obtain the required technical documentation.</li><li>Follow up on client and consultant comments and revise submittals until approval.</li></ul><p>3. Project & Procurement Coordination:</p><ul><li>Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements.</li><li>Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms.</li><li>Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs).</li><li>Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates.</li><li>Coordinate shipments, logistics, documentation, and delivery schedules.</li><li>Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination.</li><li>Maintain accurate records and updated status reports for all project orders.</li><li>Ensure that procurement and delivery activities remain aligned with project timelines.</li></ul><p>4. Material & Technical Team Coordination:</p><ul><li>Coordinate closely with engineers, technicians, project managers, and site teams.</li><li>Verify that all required equipment and materials are available before scheduled installation activities.</li><li>Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included.</li><li>Follow up on shortages and arrange the required materials before they affect site activities.</li><li>Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules.</li><li>Maintain clear communication between suppliers, procurement, technical teams, site teams, and management.</li><li>Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field.</li><li>Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration.</li><li>Experience in tendering, estimation, procurement, or project coordination is highly preferred.</li><li>Good working knowledge of AutoCAD.</li><li>Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking.</li><li>Knowledge of Microsoft Visio or similar diagramming software.</li></ul>
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p>
<p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.</p>
<p>We are passionate about delivering impact.</p>
<h4>Your role:</h4>
<p>As a Talent Acquisition Specialist, you will be part of CXG’s Global People Team, reporting directly to the Chief People Officer. Throughout this maternity cover, you will lead end-to-end recruitment across CXG’s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness.</p>
<h4>Your responsibilities:</h4>
<p><strong>1. Global Talent Acquisition</strong></p>
<ul>
<li>Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires.</li>
<li>Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.</li>
<li>Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.</li>
<li>Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.</li>
<li>Conduct first-round interviews to assess competencies, experience, and cultural fit.</li>
<li>Enhance the overall candidate experience by ensuring clear communication and smooth process flow.</li>
<li>Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.</li>
</ul>
<p><strong>2. ATS Migration</strong></p>
<ul>
<li>Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live.</li>
<li>Train hiring managers and internal users on the new system and provide ongoing support after launch.</li>
<li>Ensure data accuracy and continuity of live recruitment processes throughout the transition.</li>
<li>Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track.</li>
</ul>
<p><strong>3. Systems, Tools & Vendor Management</strong></p>
<ul>
<li>Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools.</li>
<li>Coordinate with external vendors when required and provide feedback on system performance or tool suitability.</li>
</ul>
<p><strong>4. Global Mobility</strong></p>
<ul>
<li>Lead global mobility processes, including geographical relocations and departmental/internal moves.</li>
<li>Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.</li>
<li>Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>A bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.</li>
<li>4+ years of experience in Talent Acquisition within an international or fast-paced environment.</li>
<li>Strong experience managing end-to-end recruitment across multiple regions and levels.</li>
<li>Strong interviewing and assessment skills.</li>
<li>Experience with ATS platforms, assessment tools, and HR systems (e.g. Factorial and other AI recruitment tools).</li>
<li>Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.</li>
<li>Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.</li>
<li>Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.</li>
<li>High attention to detail with flawless document accuracy (offers, job ads, summaries, interview notes).</li>
<li>Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.</li>
<li>Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.</li>
<li>Comfort using data to track recruitment metrics, improve processes, and support decision-making.</li>
<li>Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.</li>
<li>High cultural awareness and ability to adapt communication across regions and seniority levels.</li>
<li>Experience in consulting, luxury, customer experience, or multinational environments.</li>
<li>Availability to join on short notice for a 5-month contract.</li>
</ul>
<p><strong>Strongly preferred:</strong></p>
<ul>
<li>Hands-on experience with ATS migration or implementation projects (e.g. data transfer, workflow setup, user training, and go-live support).</li>
</ul>
<p>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>The Grievances Officer reports to the Senior Field Investigator, A18.</p><p><strong>Responsibilities</strong></p><ul><li>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations;</li><li>Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner;</li><li>Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation;</li><li>Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures;</li><li>Assesses and oversees the implementation of preventative actions of received petitions/complaints ;</li><li>Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees;</li><li>As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations;</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p><strong>Competencies</strong></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Planning and Organizing</li><li>Persuading and Influencing</li><li>Analyzing</li><li>Following Instructions and Procedures</li><li>Learning and Researching</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p>
<p><br><b>Job Overview </b><br>The Technical Project & Maintenance Coordinator is responsible for coordinating daily technical activities, project execution, and maintenance operations across retail branches, factory facilities, and ongoing project sites. This role ensures seamless communication between internal departments, contractors, suppliers, and engineering teams to keep projects on schedule and facilities operating efficiently. <br><b><br></b></p><p><b>Key Responsibilities </b><br>Project & Site Coordination <br> Follow up daily with contractors, suppliers, engineers, and maintenance teams to ensure operational alignment. <br> Coordinate daily technical activities across ongoing projects, retail branches, and factory facilities. <br> Conduct regular site inspections and prepare comprehensive daily and weekly progress reports. <br> Monitor project schedules, execution progress, and strict adherence to deadlines. <br>Technical & Maintenance Management <br> Coordinate Mechanical, Electrical, Plumbing (MEP), and equipment installation activities. <br> Oversee and follow up on both preventive and corrective maintenance activities across facilities. <br> Review and collect technical quotations and specifications for management review and approval. <br> Interpret technical drawings and equipment specifications to ensure site execution matches plans. <br>Reporting, Tracking & Cross-Functional Alignment <br> Prepare and maintain project trackers, technical documentation, logs, and task reports. <br> Identify delays, technical bottlenecks, and project risks early, reporting them directly to the Project Manager. <br> Serve as a key liaison between Engineering, Retail Operations, Procurement, IT, and other internal departments. <br>Authority & Reporting Structure <br>Direct Supervision: Reports directly to the Project Manager & Franchising. <br>Scope of Authority: Responsible for site follow-ups, technical coordination, task scheduling, and progress reporting. <br>Financial Limits: Financial decisions, budget control, supplier negotiations, and official approvals remain strictly under the authority of the Project Manager and designated management. <br></p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Requirements <br>Education & Certifications <br> Technical Diploma or Bachelor s Degree in Mechanical, Electrical, Electromechanical Engineering, Industrial Maintenance, or a related technical field. <br> An Engineering degree is preferred, but extensive practical experience will be strongly considered. <br>Experience & Technical Skills <br> 2 4 years of relevant experience in technical coordination, maintenance, or project execution. <br> Practical, hands-on knowledge of machinery, technical installations, and MEP systems. <br> Experience in retail, factory, construction, or commercial fit-out projects is highly preferred. <br> Proficient in Microsoft Excel, project scheduling, tracking, and technical reporting. <br> Ability to read and interpret technical drawings and equipment specifications. <br>Core Competencies <br> Strong organizational, time-management, and follow-up capabilities. <br> Excellent verbal and written communication skills. <br> Language Proficiency: Fluency in both Arabic and English. <br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><ul><li>Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li>Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
<p><strong>KEY RESPONSIBILTIES</strong></p> <ol><li>Review contracts/subcontracts at the pre-award phase and provide necessary risk assessments to support the Contract Manager in negotiating the relevant contractual terms.</li><li>Read the awarded contract, identify contractual submittals, highlight and assess potential risks and opportunities and communicate them to interested parties for prevention/mitigation and management purposes respectively.</li><li>Prepare contractual reports, the contract templates as well as the key contractual letters - in coordination with the Project Manager ensure a proper tracking and follow-up on all letters/correspondences to avoid contractual problems/incidents.</li><li>Control the proper application of the contract terms, identify any violation and propose appropriate mitigation measures.</li><li>Check subcontractors progress payments, make sure the work is executed as per contractual requirements, review and analyze subcontractor s VOR/Claims for future negotiation needs.</li><li>Identify, document, investigate and follow-up on all events having potential time and/or cost impacts, track their progress, prepare VOR/Claims/Entitlements in coordination with the Project Manager and the Contracts Manager in order to cover any contract deviations.</li><li>Collect and monitor contractual indicators/data and inform relevant parties in order to follow-up on the financial/contractual status of the project, manage risks in coordination with the Project Manager and the Contract Manager to protect the company s interests.</li><li>Participate and/or assist the Contract Manager in defence and negotiation as well as in the review of contractual settlements to protect the company s rights and interests.</li><li>Provide continuous support to Project Manager regarding all project related contractual matters, attend meetings and prepare minutes of meetings when deemed necessary.</li><li>Perform research and development activities in order to maintain and update current work knowledge and be aware of any changes implemented by FIDIC.</li><li>Participate in continuous education activities/programs, and carry out cross-functional trainings to enhance awareness on specific contractual matters.</li><li>Coach Contract Administrators at lower levels and conduct return on experience meetings to enhance own and team s performance.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering degree with a minimum of 5 years of experience.</li><li>Member of the Order of Engineers and Architects of Lebanon.</li><li>Technical and practical knowledge of all phases of contract development, award, administration and close-out relating to multi-discipline construction project.</li><li>Good working knowledge of administering FIDIC forms of contracts or other formulation standards.</li><li>Good presentation capability.</li><li>Good team member with concern for effectiveness, efficiency and quality.</li><li>Good interpersonal and communication skills with excellent command of English.</li></ul>
<p><b>KEY RESPONSIBILTIES </b></p><p><br></p><p>Review contracts/subcontracts at the pre-award phase and provide necessary risk assessments to support the Contract Manager in negotiating the relevant contractual terms. Read the awarded contract, identify contractual submittals, highlight and assess potential risks and opportunities and communicate them to interested parties for prevention/mitigation and management purposes respectively. Prepare contractual reports, the contract templates as well as the key contractual letters - in coordination with the Project Manager ensure a proper tracking and follow-up on all letters/correspondences to avoid contractual problems/incidents. Control the proper application of the contract terms, identify any violation and propose appropriate mitigation measures. Check subcontractors progress payments, make sure the work is executed as per contractual requirements, review and analyze subcontractor s VOR/Claims for future negotiation needs. Identify, document, investigate and follow-up on all events having potential time and/or cost impacts, track their progress, prepare VOR/Claims/Entitlements in coordination with the Project Manager and the Contracts Manager in order to cover any contract deviations. Collect and monitor contractual indicators/data and inform relevant parties in order to follow-up on the financial/contractual status of the project, manage risks in coordination with the Project Manager and the Contract Manager to protect the company s interests. Participate and/or assist the Contract Manager in defence and negotiation as well as in the review of contractual settlements to protect the company s rights and interests. Provide continuous support to Project Manager regarding all project related contractual matters, attend meetings and prepare minutes of meetings when deemed necessary. Perform research and development activities in order to maintain and update current work knowledge and be aware of any changes implemented by FIDIC. Participate in continuous education activities/programs, and carry out cross-functional trainings to enhance awareness on specific contractual matters. Coach Contract Administrators at lower levels and conduct return on experience meetings to enhance own and team s performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree with a minimum of 5 years of experience. Member of the Order of Engineers and Architects of Lebanon. Technical and practical knowledge of all phases of contract development, award, administration and close-out relating to multi-discipline construction project. Good working knowledge of administering FIDIC forms of contracts or other formulation standards. Good presentation capability. Good team member with concern for effectiveness, efficiency and quality. Good interpersonal and communication skills with excellent command of English.</p>
<p> <strong>KEY RESPONSIBILTIES</strong> </p> <ol> <li>Review contracts/subcontracts at the pre-award phase and provide necessary risk assessments to support the Contract Manager in negotiating the relevant contractual terms.</li> <li>Read the awarded contract, identify contractual submittals, highlight and assess potential risks and opportunities and communicate them to interested parties for prevention/mitigation and management purposes respectively.</li> <li>Prepare contractual reports, the contract templates as well as the key contractual letters - in coordination with the Project Manager ensure a proper tracking and follow-up on all letters/correspondences to avoid contractual problems/incidents.</li> <li>Control the proper application of the contract terms, identify any violation and propose appropriate mitigation measures.</li> <li>Check subcontractors progress payments, make sure the work is executed as per contractual requirements, review and analyze subcontractor s VOR/Claims for future negotiation needs.</li> <li>Identify, document, investigate and follow-up on all events having potential time and/or cost impacts, track their progress, prepare VOR/Claims/Entitlements in coordination with the Project Manager and the Contracts Manager in order to cover any contract deviations.</li> <li>Collect and monitor contractual indicators/data and inform relevant parties in order to follow-up on the financial/contractual status of the project, manage risks in coordination with the Project Manager and the Contract Manager to protect the company s interests.</li> <li>Participate and/or assist the Contract Manager in defence and negotiation as well as in the review of contractual settlements to protect the company s rights and interests.</li> <li>Provide continuous support to Project Manager regarding all project related contractual matters, attend meetings and prepare minutes of meetings when deemed necessary.</li> <li>Perform research and development activities in order to maintain and update current work knowledge and be aware of any changes implemented by FIDIC.</li> <li>Participate in continuous education activities/programs, and carry out cross-functional trainings to enhance awareness on specific contractual matters.</li> <li>Coach Contract Administrators at lower levels and conduct return on experience meetings to enhance own and team s performance.</li> </ol><p><strong>Desired Candidate Profile</strong></p>Engineering degree with a minimum of 5 years of experience. Member of the Order of Engineers and Architects of Lebanon. Technical and practical knowledge of all phases of contract development, award, administration and close-out relating to multi-discipline construction project. Good working knowledge of administering FIDIC forms of contracts or other formulation standards. Good presentation capability. Good team member with concern for effectiveness, efficiency and quality. Good interpersonal and communication skills with excellent command of English.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview </strong></p><br><p>The Associate Data Analyst is responsible for collecting, preparing, analyzing, and reporting data to support decision-making across the organization. This role focuses on building reliable dashboards, executing data analyses, maintaining data quality, and supporting business stakeholders with insights. <br>
The analyst will work closely with data engineers, senior analysts, and business teams to deliver accurate, timely, and actionable analytics. </p><br><p><strong>Key Responsibilities </strong></p><br><ol><li><p><strong>Data Collection & Preparation </strong></p><br></li></ol><ul><li><p>Extract data from internal systems and SQL-based databases. </p><br></li><li><p>Clean, transform, and validate datasets to ensure accuracy and consistency. </p><br></li><li><p>Maintain documentation, data dictionaries, and metadata. </p><br></li><li><p>Ensure data quality through profiling, auditing, and standardization. </p><br></li></ul><ol><li><p><strong>Analysis & Reporting </strong></p><br></li></ol><ul><li><p>Conduct exploratory data analysis (EDA) to identify trends, anomalies, and patterns. </p><br></li></ul><ul><li><p>Build and maintain dashboards and reports using Microsoft Power BI. </p><br></li></ul><ul><li><p>Support KPI development and automate recurring business reports. </p><br></li></ul><ul><li><p>Perform ad hoc data analyses based on stakeholder requirements. </p><br></li></ul><ol><li><p><strong>SQL & Data Modeling </strong></p><br></li></ol><ul><li><p>Write SQL queries for data extraction, transformation, and validation. </p><br></li></ul><ul><li><p>Work with relational databases (SQL Server, PostgreSQL, MySQL). </p><br></li></ul><ul><li><p>Support data modeling efforts for reporting and self-service analytics. </p><br></li></ul><ul><li><p>Collaborate with Data Engineering on dataset improvements and optimization. </p><br></li></ul><ol><li><p><strong>Business Stakeholder Collaboration </strong></p><br></li></ol><ul><li><p>Work with different departments to understand business questions and data needs. </p><br></li></ul><ul><li><p>Assist in translating business requirements into analytical outputs. </p><br></li></ul><ul><li><p>Present findings clearly to non‑technical and technical audiences. </p><br></li></ul><ul><li><p>Provide analytical support for ongoing projects and initiatives. </p><br></li></ul><ol><li><p><strong>Monitoring & Data Quality Assurance </strong></p><br></li></ol><ul><li><p>Monitor dashboards and ensure data freshness and accuracy. </p><br></li></ul><ul><li><p>Identify data quality issues and coordinate resolutions. </p><br></li></ul><ul><li><p>Validate data pipelines and reporting processes. </p><br></li></ul><ul><li><p>Support continuous improvement of analytical workflows. </p><br></li></ul><ol><li><p><strong>Governance & Compliance </strong></p><br></li></ol><ul><li><p>Follow internal governance standards for reporting and data usage. </p><br></li></ul><ul><li><p>Ensure proper handling of sensitive and confidential data. </p><br></li></ul><ul><li><p>Support compliance with data retention and access policies. </p><br></li></ul><ul><li><p>Apply best practices for version control and documentation. </p><br></li></ul><br>Qualifications<br><p><strong>Required Skills & Qualifications</strong></p><br><ul><li><p>Bachelor’s degree in Data Science, Computer Science, or related field. </p><br></li></ul><ul><li><p>Proficiency in Excel (pivot tables, formulas, modeling). </p><br></li></ul><ul><li><p>Basic to intermediate SQL skills. </p><br></li></ul><ul><li><p>Understanding of data analysis, KPIs, and reporting concepts. </p><br></li></ul><ul><li><p>Familiarity with data formats such as JSON, CSV, and Excel. </p><br></li></ul><ul><li><p>Basic exposure to Python is an advantage. </p><br></li></ul><ul><li><p>Strong analytical and critical-thinking skills. </p><br></li></ul><ul><li><p>Good communication and teamwork abilities. </p><br></li></ul><p><strong>Preferred Skills</strong></p><br><ul><li><p>Experience building dashboards in Power BI. </p><br></li></ul><ul><li><p>Familiarity with ETL/ELT concepts </p><br></li></ul><ul><li><p>Exposure to data visualization best practices. </p><br></li></ul><ul><li><p>Basic understanding of data modeling and warehousing. </p><br></li></ul><ul><li><p>Experience with version control (Git) or DevOps environments. </p><br></li></ul><ul><li><p>Experience in Agile/Scrum workflows. </p><br></li></ul><ul><li><p>SSRS </p><br></li></ul><br>Additional Information<br><p><strong>Soft skills:</strong></p><br><ul><li>Excellent organizational skills (ability to prioritize, plan tasks, and respect deadlines).</li><li>Good interpersonal skills.</li><li>Teamwork skills/team spirit.</li><li>Ability to work under stress and respond to tight deadlines.</li><li>High level of autonomy/self-discipline.</li><li>Proactiveness.</li><li>Curious keen to learn and ready for new challenges.</li><li>Ability to work independently.</li><li>Strong willingness to learn and be coached.</li></ul><br><br> </div>
<p>1. Position Overview We are looking for an experienced and hands-on <strong>Facility Manager</strong> to oversee the daily operation, maintenance, safety and service quality of our properties in Lebanon. The portfolio includes a <strong>mixed-use building comprising residential apartments, company offices and doctors' offices</strong>, as well as a <strong>separate building dedicated to student apartments</strong>. The successful candidate should have strong practical knowledge of building maintenance, the ability to identify technical problems, obtain and negotiate quotations, supervise contractors and ensure that maintenance works are completed properly, on time and within budget.</p><p>2. Building & Facility Management</p><p>2.1 Manage the daily operation and maintenance of both buildings.</p><p>2.2 Conduct regular inspections of apartments, offices, common areas, technical rooms and building facilities.</p><p>2.3 Ensure that all buildings are clean, safe, functional and properly maintained.</p><p>2.4 Follow up on maintenance requests from tenants, companies, doctors and student residents.</p><p>2.5 Coordinate preventive and corrective maintenance activities.</p><p>2.6 Maintain proper records of maintenance activities, repairs, incidents and service contracts.</p><p>3. Technical & Maintenance Responsibilities</p><p>3.1 Have practical knowledge of <strong>HVAC and air-conditioning systems</strong>, including basic troubleshooting, servicing and maintenance.</p><p>3.2 Have good knowledge of <strong>plumbing systems</strong>, including water supply, drainage, pumps, tanks, leaks and sanitary fixtures.</p><p>3.3 Have good knowledge of <strong>electrical systems</strong>, including lighting, switches, breakers and basic troubleshooting.</p><p>3.4 Have practical knowledge of <strong>painting, plastering, wall repairs and general finishing works</strong>.</p><p>3.5 Have knowledge of <strong>carpentry, doors, locks, furniture and general building repairs</strong>.</p><p>3.6 Understand the operation and maintenance requirements of <strong>water pumps, water tanks, generators and backup systems</strong>.</p><p>3.7 Identify technical problems and determine the appropriate type of technician or contractor required.</p><p>3.8 Supervise maintenance works and ensure that the work is completed according to the required standards.</p><p>4. Contractors & Suppliers Management</p><p>4.1 Identify and maintain a reliable network of technicians, contractors and suppliers.</p><p>4.2 Request quotations for maintenance, repair and renovation works.</p><p>4.3 Compare quotations based on price, quality, scope of work and reliability.</p><p>4.4 Negotiate prices, payment terms, scope of work and completion schedules.</p><p>4.5 Verify that quotations accurately reflect the required work.</p><p>4.6 Supervise contractors while working on site.</p><p>4.7 Check the quality of completed work before recommending payment or approval.</p><p>4.8 Develop and maintain good relationships with reliable suppliers and contractors.</p><p>5. Cost Control & Procurement</p><p>5.1 Obtain competitive quotations for maintenance and facility requirements.</p><p>5.2 Negotiate with suppliers and contractors to obtain competitive prices and favourable terms.</p><p>5.3 Monitor maintenance expenses and identify opportunities for cost reduction.</p><p>5.4 Ensure that unnecessary repairs and expenses are avoided.</p><p>5.5 Plan preventive maintenance to reduce recurring breakdowns and emergency costs.</p><p>5.6 Maintain proper records of quotations, purchase requests, invoices and maintenance expenses.</p><p>6. Residential & Student Buildings</p><p>6.1 Follow up on apartment maintenance requirements and tenant requests.</p><p>6.2 Inspect apartments before and after occupancy when required.</p><p>6.3 Coordinate maintenance between tenants, technicians and management.</p><p>6.4 Ensure that common areas and facilities are properly maintained.</p><p>6.5 Monitor recurring maintenance problems and recommend permanent solutions.</p><p>6.6 Ensure that the student apartment building is properly maintained and operational throughout the year.</p><p>7. Safety & Compliance</p><p>7.1 Conduct regular inspections to identify potential safety and maintenance risks.</p><p>7.2 Ensure that buildings and common areas are maintained in a safe condition.</p><p>7.3 Follow up on fire safety equipment and emergency systems.</p><p>7.4 Coordinate required inspections, certifications and maintenance services.</p><p>7.5 Immediately report major technical, structural or safety issues to management.</p><p><strong>Desired Candidate Profile</strong></p><p>8. Qualifications & Experience</p><p>8.1 Minimum <strong>5 years of relevant experience</strong> in facility management, building management, property management or maintenance management.</p><p>8.2 Experience managing residential, commercial or mixed-use buildings.</p><p>8.3 Strong practical knowledge of AC/HVAC, plumbing, electrical works, painting and general building maintenance.</p><p>8.4 Experience dealing with contractors, technicians and suppliers.</p><p>8.5 Strong negotiation and quotation e</p>
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