Customer Service Jobs in Lebanon

Gio bistro, located in Rabieh is currently looking for the following positions on part time or full time basis: <br>Assistant manager <br>Waiter/ waitress <br>Runners <br>Hostess <br>DJ (Full time only)

Job Summary: <br> <br>The Head Waiter is responsible for providing restaurant guests with a unique and exceptional dining experience. The Head Waiter ensures accurate, timely, friendly, and professional service while making sure all guest requests are properly handled and fulfilled according to the restaurant’s standards and policies. <br> <br> <br>Main Duties and Responsibilities: <br> <br>• Have full knowledge of all food and beverage items available on the restaurant menu. <br>• Recommend and promote as many suitable food and beverage options as possible to guests. <br>• Anticipate guests’ needs and remain alert and ready to respond to their requests. <br>• Give every guest the highest level of attention, respect, and care. <br>• Ensure that every guest receives fast, friendly, and professional service. <br>• Follow and implement the restaurant’s Sequence of Service procedures according to company policy. <br>• Prepare and set tables according to the restaurant’s standards. <br>• Prepare and maintain side stations according to the required standards. <br>• Inform the Floor Manager / Team Leader of any specific guest needs, special requests, or requirements. <br>• Immediately report any guest complaint or concern to the Floor Manager / Team Leader. <br>• Assist waiters in clearing and removing plates and service items from tables after guests have left. <br>• Always inform the Floor Manager / Team Leader before leaving the restaurant floor during working hours, regardless of the reason. <br>• Do not discuss personal, political, religious, or any other unrelated topics with guests. All conversations with guests must remain strictly related to the service and their dining experience. <br>• Maintain a professional attitude, appearance, and high level of personal hygiene at all times. <br> <br>Fluent: Arabic / English / French

Responsibilities <br>Communicate with agents daily through phone calls and chat. <br>Clearly explain job responsibilities, tasks, and expectations. <br>Maintain a friendly and professional communication environment. <br>Motivate, support, and guide agents to improve their performance. <br>Build and maintain positive professional relationships with agents. <br>Monitor and follow up on agents’ work and performance. <br>Communicate with agents across different international markets. <br>Identify performance issues and provide appropriate support and guidance. <br>Requirements <br>Fluent in French, both written and spoken. <br>Good communication skills in English. <br>Comfortable handling daily phone calls and chat communication. <br>Basic computer skills. <br>Basic knowledge of Google Sheets/Excel. <br>Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage. <br>Personal Qualities <br>Confident and friendly. <br>Excellent communication and interpersonal skills. <br>Hardworking and responsible. <br>Detail-oriented. <br>Patient and supportive. <br>Able to motivate others and build strong professional relationships. <br>Adaptable and willing to learn. <br>Benefits <br>Performance-based bonus after probation. <br>Work phone provided. <br>Laptop provided if needed. <br>Training and professional development opportunities. <br>Daily free meal, dessert, soft drink, and coffee. <br>Location: Beirut, Lebanon – Office-Based <br>Employment Type: Full-Time <br>Work Schedule: 5 days/week, 2 days off

Responsibilities <br>Communicate with agents daily through phone calls and chat. <br>Clearly explain job responsibilities, tasks, and expectations. <br>Maintain a friendly and professional communication environment. <br>Motivate, support, and guide agents to improve their performance. <br>Build and maintain positive professional relationships with agents. <br>Monitor and follow up on agents’ work and performance. <br>Communicate with agents across different international markets. <br>Identify performance issues and provide appropriate support and guidance. <br>Requirements <br>Fluent in French, both written and spoken. <br>Good communication skills in English. <br>Comfortable handling daily phone calls and chat communication. <br>Basic computer skills. <br>Basic knowledge of Google Sheets/Excel. <br>Previous experience in customer service, retention, sales, call centers, or a similar role is an advantage. <br>Personal Qualities <br>Confident and friendly. <br>Excellent communication and interpersonal skills. <br>Hardworking and responsible. <br>Detail-oriented. <br>Patient and supportive. <br>Able to motivate others and build strong professional relationships. <br>Adaptable and willing to learn. <br>Benefits <br>Performance-based bonus after probation. <br>Work phone provided. <br>Laptop provided if needed. <br>Training and professional development opportunities. <br>Daily free meal, dessert, soft drink, and coffee. <br>Location: Beirut, Lebanon – Office-Based <br>Employment Type: Full-Time <br>Work Schedule: 5 days/week, 2 days off

Welcome students, clients, instructors, and visitors in a professional and friendly manner. <br>- Manage reception and ensure a welcoming and organized academy environment. <br>- Handle inquiries through phone, WhatsApp, social media, and in-person communication. <br>- Manage client appointments. <br>- Coordinate with instructors regarding class schedules, attendance, and student requirements. <br>- Follow up with clients regarding appointments, courses, and academy services. <br>- Maintain accurate student and client records and handle related administrative tasks. <br>- Assist with the daily organization and smooth operation of the academy. <br>- Address inquiries and concerns professionally while ensuring a positive student and client experience

About <br>The German House is a leading educational institution specializing in language training and visa support services. We are seeking a highly organized, proactive, and customer-oriented Student Services & Visa Operations Assistant to join our growing team in Beirut. <br> <br>Key Responsibilities <br>-Guide students regarding university application requirements, admission procedures, and documentation. <br>-Support the preparation, review, and submission of student visa applications. <br>-Follow up with embassies, universities, and relevant authorities regarding application and visa processes. <br>-Maintain accurate student records and ensure all documentation is complete and up to date. <br>-Schedule appointments, interviews, and orientation sessions for students. <br>-Respond to inquiries via email, phone, WhatsApp, and in-person consultations. <br>-Track application deadlines and ensure timely submission of required documents. <br>-Coordinate with internal departments to ensure smooth student onboarding and support. <br> <br>Requirements <br>Previous experience in student admissions, visa processing, customer service, or administration. <br>Excellent communication and interpersonal skills. <br>Strong organizational skills with attention to detail. <br>Ability to manage multiple tasks and deadlines efficiently. <br>Proficiency in Microsoft Office (Word, Excel, Outlook). <br>Proficiency in Arabic and English is essential; knowledge of German is considered a plus

SCOPE OF THE JOB <br> <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br> <br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>Organize the stockroom related to the store to conserve high level of stock replenishment. <br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br>JOB REQUIREMENTS <br> <br>Education:  High School Degree <br>Experience:  0 to 1 year of experience in the sales field. <br>Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>Computer Skills: Good knowledge in Ms. Office