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Emmar Industries
سلطنة عمان - مسقط
<p><b>Industrial Electrical Technician Responsibilities:</b></p><ul><li>knowledgeable and technical experience about CNC and PLC details.</li><li>Troubleshoot malfunctions of any electrical system must make inspections and assess potential problems and recommend changes or upgrades to electrical systems to increase productivity and functionality.</li><li>Perform regular tests to new and existing electrical systems equipment and machinery both to spot potential problems and to ensure that systems are operating at their highest possible levels of functionality.</li><li>knowledge in Problem Solving Process and Root cause analysis.</li><li>Provide regular scheduled electrical mechanical monitoring Activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma Candidates with Good experience 3-5 years in any Engineering company.</li><li>Diploma in Electrical and Electronics Engineering</li><li>Good Verbal & written communication skills in English with problem solving.</li></ul>
Emmar Industries
سلطنة عمان - مسقط
<p>Supervise and coordinate all steel structure and sandwich panel erection activities on site. Plan daily work assignments and allocate manpower, tools, and equipment effectively. Ensure erection work is carried out in accordance with approved drawings, specifications, and project schedules. Monitor work quality and ensure compliance with project quality standards. Coordinate with the Site Engineer, Project Manager, client representatives, and subcontractors.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years experience in sandwich panel manufacturing company.</p>
Emmar Industries
سلطنة عمان - مسقط
<p>Heavy Truck Driver Responsibilities: - Operate heavy trucks safely to transport construction materials, steel structures, sandwich panels, equipment, and tools to and from project sites. - Perform daily pre-trip and post-trip inspections of the vehicle, including brakes, tires, lights, fluids, and safety equipment. - Ensure cargo is properly loaded, secured, and transported in accordance with safety regulations. - Follow designated routes and delivery schedules while complying with traffic laws and company procedures. - Maintain accurate records of deliveries, fuel usage, mileage, and vehicle inspections.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Emmar Industries
سلطنة عمان - مسقط
<p>Should be Operate CNC machine Date feed and work in Machine.</p><p><br></p><p style="font-size: 11px;">ITI / Diploma Candidates with Good experience 3 to 5 years in Industrial cladding Products manufacturing company in Gulf Experience preferable.</p><p style="font-size: 11px;">Knowledge in PIR Continuous Line Experience with CNC Rolling Cutting and bending.</p><p style="font-size: 11px;">Knowledge in Industrial CNC Machinery Operation.</p><p style="font-size: 11px;">Good Verbal & written communication skills in English with problem solving.</p><p style="font-size: 11px;">Good knowledge of MS-Office.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Emmar Industries
سلطنة عمان - مسقط
<p>Production Engineer Responsibilities: - Identify manpower requirements based on production plans. - Raise manpower requisitions for new hires. - Coordinate with the HR department for recruitment activities. - Screen resumes and shortlist suitable candidates. - Conduct initial interviews for operators, technicians, and production staff. - Evaluate candidates' technical skills, experience, and attitude. - Plan and conduct new employee induction and orientation. - Train new employees on production processes, quality standards, and safety procedure.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements - 3-7 years experience in sandwich panel manufacturing company.</p>
Emmar Industries
سلطنة عمان - مسقط
<p><b>Responsibilities</b>:</p><ul><li>Prepare detailed drawings for sandwich panel layouts and related structures</li><li>Develop shop drawings for manufacturing and installation</li><li>Coordinate with engineering and production teams</li><li>Ensure drawings comply with project specifications and standards</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements </b>- Diploma or Bachelor's degree in Civil, Mechanical, or Structural Engineering or a related field. - 3 5 years of experience in PEB steel and cladding detailing. - Proficiency in AutoCAD is mandatory. - Good understanding of structural steel detailing, cladding systems, and fabrication processes. - Ability to interpret engineering drawings and technical specifications. - Strong attention to detail, communication, and coordination skills. - Ability to work independently and meet project deadlines.</p>
Oman Refinery
سلطنة عمان - Oman
<p><strong>POSITION DESCRIPTION:</strong> Position Title: Fire Fighting Supervisor Reports to: HSE Manager Department: Operation & Maintenance - HSE Location: All OTTCO Terminals</p><p><strong>JOB PURPOSE:</strong> Lead and oversees as stand-alone role, the firefighting activities at OTTCO, under delegated authority and direction from OTTCO CHSSE, the owner of the Firefighting Services including resource planning, synchronization of operations, adjustment of operational parameters, through; (1) To control and overseas the replenishing consumables, scheduling inspection of fire hydrants, extinguishers and other equipment keeping all relevant maintenance reports and files. (2) Responsible of the Emergency Response, initial external Communication and Escalation to top level CHSSE. (3) supervise its assigned Unity team for the assigned sites, and (4) administer maintenance programs for OTTCO s firefighting systems and equipment; in order to ensure maintenance programs for OTTCO s firefighting systems and equipment specifications are set and met at optimum cost in a safe and efficient manner and handles all problems and emergencies occurring during shifts.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 4 Total: 4</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Supervise the day-to-day Firefighting operations for the assigned site to ensure that work processes are implemented as designed and comply with established standards and procedures</li><li>Overview and influencing the teams in order to ensure the optimization of OTTCO s (as a system) in term of safety, environment, production, and margin cost.</li><li>Coach and mentoring of Firefighting Operators in order to contribute with department on capacity building Processes, and drive the agenda for continuous improvement.</li><li>Supervises and actively controls all Firefighting operations in close coordination with Unity Team.</li><li>Developed weekly / monthly reports</li><li>Implementation of Incident Command System and competencies.</li><li>Participate in the development of the emergency response and business continuity plans, continuously update, enhance, review and maintain the plans and pertaining documents to ensure they are up to date.</li><li>Plan and propose various awareness programs to encourage a work environment that values fire safety</li><li>Maintain up to date documentation on SOP s, departmental plans (Emergency Response Plans, Business Continuity plans etc.) for training purposes</li><li>Maintain on the ground presence during routine inspections, mock drills, and emergency scenario tests to observe and gather any feedback for improving the fire & safety policies and plans</li><li>Initiates emergency response in case of major incidents.</li><li>Decides and declares type of emergency to ensure that all emergencies are handled in the most effective and safe way.</li><li>Acts as the Operations Site Coordinator during plant upset / emergency situations.</li><li>Ensures all operations staff are familiar with their unit emergency procedures</li></ul><p><strong>Optimization</strong></p><ul><li>Reviews and analyses Firefighting parameters and performance and takes necessary action to ensure targets are met with minimum wastage and optimum cost.</li><li>Works with the unit supervisor to identify and eliminate unplanned flare sources and optimize utility usage QHSE.</li><li>risks associated with their risk.</li><li>Awareness of Emergency preparedness and response measures.</li><li>Awareness on implications of not conforming to the integrated managements system requirements, including not fulfilling the organization s compliance obligations.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: Operations Shift Staff, Engineers, Maintenance Coordinator, Maintenance, HSSE.</li><li>External: Surveying Companies, ROP and Civil Defense), other contractors and suppliers, Marketers.</li></ul><p>Notable Working Conditions: Field Operations and office environment, Moderate to intensive computer screen use.</p><p><strong>QUALIFICATIONS, EXPERIENCE, & SKILLS:</strong></p><ul><li>Bachelors in Fire & Safety Management or relevant</li><li>+10 Years of relevant experience in similar role.</li><li>Exposure to and experience with all fire and safety equipment s used in a refinery or petrochemicals</li><li>Demonstrated working experience in:</li><li>SOP interpretation</li><li>Refinery operations (Process, Static & Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Emergency Response Assessment</li><li>Risk Assessment</li></ul><p><strong>Competencies:</strong></p><ul><li>Proficiency in M/S Office</li><li>Procedure Writing</li><li>Information Management</li><li>Fire Equipment Specifying</li><li>Supervisory skills</li><li>Planning & Organizing skills</li><li>Analytical & Observational skills</li><li>Emergency Response Assessment</li><li>Risk Assessment</li><li>Ability to work collaboratively to develop and deliver appropriate solutions.</li><li>Ability to describe personal strengths and development needs.</li><li>Demonstrated ability to cooperate with and influence peers.</li><li>Demonstrated ability to listen and collaborate with others.</li><li>Technical understanding of downstream petroleum industries</li><li>Business understanding of HC (hydrocarbons) marketing and their movements</li><li>Understanding of LP optimization</li><li>Collaborative Approach</li><li>Managing performance</li><li>Exercising influence</li><li>Work Prioritization</li><li>Report Writing</li><li>SOP interpretation</li><li>Terminal operations (Process, Static & Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Risk Assessment</li><li>Communication</li></ul><p>Must hold a valid certificate in the following courses according to Association of Fire Chiefs:</p><ul><li>Fire Fighter I and II</li><li>First Aid and Basic Life Support</li><li>ICS 100 and 300</li><li>Incident Safety Officer</li><li>Industrial Fire Fighter</li><li>HAZMAT Operations</li><li>Rope Rescue</li><li>Confined Space Rescue</li><li>Bulk Storage Emergencies</li><li>Fire Inspector</li><li>Fire Instructor I, II</li><li>Fire Officer I, II</li><li>Train the trainer</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors in Fire & Safety Management or relevant</li><li>+10 Years of relevant experience in similar role.</li><li>Exposure to and experience with all fire and safety equipment s used in a refinery or petrochemicals</li><li>Demonstrated working experience in:</li><li>SOP interpretation</li><li>Refinery operations (Process, Static & Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Emergency Response Assessment</li><li>Risk Assessment</li></ul><p><strong>Competencies:</strong></p><ul><li>Proficiency in M/S Office</li><li>Procedure Writing</li><li>Information Management</li><li>Fire Equipment Specifying</li><li>Supervisory skills</li><li>Planning & Organizing skills</li><li>Analytical & Observational skills</li><li>Emergency Response Assessment</li><li>Risk Assessment</li><li>Ability to work collaboratively to develop and deliver appropriate solutions.</li><li>Ability to describe personal strengths and development needs.</li><li>Demonstrated ability to cooperate with and influence peers.</li><li>Demonstrated ability to listen and collaborate with others.</li><li>Technical understanding of downstream petroleum industries</li><li>Business understanding of HC (hydrocarbons) marketing and their movements</li><li>Understanding of LP optimization</li><li>Collaborative Approach</li><li>Managing performance</li><li>Exercising influence</li><li>Work Prioritization</li><li>Report Writing</li><li>SOP interpretation</li><li>Terminal operations (Process, Static & Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Risk Assessment</li><li>Communication</li></ul><p>Must hold a valid certificate in the following courses according to Association of Fire Chiefs:</p><ul><li>Fire Fighter I and II</li><li>First Aid and Basic Life Support</li><li>ICS 100 and 300</li><li>Incident Safety Officer</li><li>Industrial Fire Fighter</li><li>HAZMAT Operations</li><li>Rope Rescue</li><li>Confined Space Rescue</li><li>Bulk Storage Emergencies</li><li>Fire Inspector</li><li>Fire Instructor I, II</li><li>Fire Officer I, II</li><li>Train the trainer</li></ul>
Oman Qatar Insurance Company SAOG
سلطنة عمان - مسقط
<p>To drive new business growth and revenue generation. The role focuses on acquiring new clients, building and maintaining strong relationships within key industrial sectors and expand the company s market.</p><p>Key Responsibilities:</p><ul><li>Acquire new clients within target sectors.</li><li>Build and maintain strong long-term relationships with clients.</li><li>Ensure all sales activities comply with company policies, regulatory requirements, and ethical standards.</li><li>Maintain accurate client records and sales reporting systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor in Business Administration, Marketing, or related field.</li><li>Insurance qualification is an advantage.</li><li>Minimum 5 years of experience in insurance sales, preferably in commercial or general insurance.</li><li>Strong communication skills.</li><li>Proven ability to achieve and exceed sales targets.</li><li>Selling knowledge of commercial insurance products.</li><li>Excellent customer engagement skills.</li></ul>
Tawteen
سلطنة عمان - مسقط
<p>The Software Engineer is responsible for designing, developing, testing, implementing, and supporting secure, reliable, and scalable software solutions that support the Bank's digital services and business operations.He/She develops high-quality software applications, contributes to the delivery of technology initiatives, supports production systems, and collaborates with cross-functional teams to ensure solutions meet business, technical, security, and operational requirements.The Software Engineer contributes to engineering excellence by following established software development standards, embracing continuous learning, and supporting the delivery of innovative technology solutions that enhance the Bank's digital transformation journey.</p><p>Key Accountabilities:</p><ul><li>Develops, tests, implements, and maintains software applications and technology solutions in accordance with business requirements, architectural standards, and development best practices.</li><li>Delivers assigned software development activities within agreed timelines while proactively identifying, communicating, and mitigating delivery risks and technical issues.</li><li>Produces technical documentation, solution designs, and implementation documentation to support software development, maintenance, and knowledge sharing.</li><li>Develops secure, scalable, maintainable, and reusable application components that comply with the Bank's software engineering standards and coding practices.</li><li>Performs unit testing, integration testing, debugging, defect resolution, and code optimization to ensure software quality and application reliability.</li><li>Participates in code reviews, technical discussions, and peer collaboration to improve software quality, knowledge sharing, and engineering consistency.</li><li>Supports application deployment, production releases, monitoring, and post-implementation activities to ensure stable and reliable production environments.</li><li>Monitors application performance, system logs, operational alerts, and production incidents, supporting timely issue resolution and continuous service improvement.</li><li>Collaborates with business users, quality assurance teams, solution architects, infrastructure teams, and other technology functions to deliver integrated technology solutions.</li><li>Develops and supports application programming interfaces (APIs), system integrations, and modern software services that enable efficient business processes and digital capabilities.</li><li>Applies secure software development practices by adhering to information security standards, data protection requirements, secure coding principles, and vulnerability management practices.</li><li>Contributes to the development and support of Artificial Intelligence-enabled features, automation capabilities, and intelligent digital solutions in accordance with established governance and engineering standards.</li><li>Maintains accurate technical documentation, operational procedures, and software artefacts to support application lifecycle management and operational continuity.</li><li>Continuously enhances technical knowledge, adopts emerging technologies, and contributes to improving software engineering practices, development processes, and team capabilities.</li><li>Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and software engineering governance frameworks.</li><li>Performs any other responsibilities consistent with the scope of the role, as assigned by the line manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline. Equivalent practical experience may be considered.</li><li>Minimum of 4 years of professional software development experience, including experience supporting or developing production applications.</li><li>Experience developing software applications using one or more modern programming languages such as Python, Java, Go, TypeScript, Dart, or similar technologies.</li><li>Experience developing and consuming RESTful APIs, system integrations, and modern software applications.</li><li>Working knowledge of software development lifecycle (SDLC), version control systems, automated testing, and code review practices.</li><li>Experience working with relational databases, SQL, application debugging, and software troubleshooting techniques.</li><li>Familiarity with CI/CD pipelines, containerization technologies, cloud platforms, or managed application environments is preferred.</li><li>Knowledge of secure software development practices, application security principles, and information security standards.</li><li>Exposure to Artificial Intelligence, intelligent automation, or machine learning technologies is considered an advantage.</li><li>Strong analytical, problem-solving, communication, teamwork, and continuous learning skills.</li></ul><p><br></p>
Tawteen
سلطنة عمان - Oman
<p><br></p><p><b>Job Title Chief Operations Officer Water & Wastewater</b></p><p>Job Purpose The Chief Operating Officer for the Water & Wastewater divisions is accountable for management, performance, and improvement of the water & wastewater operations and maintenance as well as water & wastewater project management and asset management functions at Nama Dhofar Services Company.</p><p>Key Responsibilities, Accountabilities and Result Areas Description:</p><ul><li>Set the business direction and vision for the water & wastewater business by articulating strategic priorities and identifying enablers for success in the long term in collaboration with senior leadership in the company.</li><li>Providing direction and leadership in the identification, development and implementation of strategies, programs, policies, decisions, assignments and activities of water & wastewater operations, maintenance, projects and asset management.</li><li>Ensure protection of water & wastewater services and network to ensure effective and efficient results.</li><li>Define and develop the Project Management strategy for the organization that supports and enables the achievement of overall objectives of the organizations.</li><li>Serving as a key member of the executive leadership team to drive the growth of the organization and build world-class utilities.</li><li>Provide strategic recommendations to the CEO and board of directors.</li><li>Provide strategic direction, leadership and management of operational and capital delivery activities to ensure meeting the company s strategic objectives.</li><li>Oversee the preparation of the five-year business plan for water & wastewater division.</li><li>Oversee the operations of water & wastewater sectors and make any necessary improvements to meet business goals.</li><li>Implement programs and strategies to drive operational process improvements.</li><li>Oversee the implementation of the company s water & wastewater capital delivery programs in line with regulatory allowances and approvals.</li><li>Convert strategic objectives into actionable plans for performance and growth.</li><li>Monitor the budgets for water & wastewater divisions in conjunction with organizational budget while ensuring adherence to regulatory allowances.</li><li>Direct and oversee the development and approval of operational policies and procedures to ensure compliance with regulatory/legislative requirements.</li><li>Oversee operational processes and identify/implement potential operational improvements to improve service, quality, HSE, and cost efficiency.</li><li>Lead cost optimization initiatives in order to utilize resources in an efficient manner.</li><li>Oversee the articulation of the company s water & wastewater capital plan while anticipating major capital expenditure and its impact upon cash flows.</li><li>Oversee the performance review of contractors/sub-contractors for operations and maintenance activities</li><li>Work on continuous improvement on new assets planning, design, construction and commissioning.</li><li>Oversee the risk assessment of operations and maintenance systems and guide the development of recommendations for risk management.</li><li>Oversee the effective maintenance of the company s physical assets and direct compliance with relevant quality standards.</li><li>Oversee the asset management policies procedures and plans</li><li>Oversee the strategy and the procedures of the water quality</li><li>Define SMART KPIs, responsibilities and authorities for team members and ensure objective periodic administration of the performance appraisal process. Review performance in an objective, fair, and transparent manner and hold people accountable for performance; create development plans in line with employee aspirations and company objectives.</li><li>Actively coach team members on opportunities for performance improvement and capability development and take actions to leverage people s strengths, and develop them through different available means.</li><li>Building and maintaining a positive and productive work environment for team members in the department.</li><li>Maintain an up-to-date knowledge and awareness of new technologies ensuring that the team understand these developments and reflect them in their work and recommendations.</li><li>Delegate responsibilities and tasks to team members with clear timelines and expectations on quality; make available the requisite resources to perform the job, but ultimately owns the responsibility to deliver the tasks.</li><li>Manage the development and implementation of departmental policies, systems, processes, and procedures to ensure compliance with regulatory and company s requirements and standards.</li><li>Identify the business need for establishing or enhancing process or automation. Provide inputs in improving or modifications to existing processes, defining and documenting it; share and assign accountabilities within the team for managing the process.</li><li>Ensure that departmental reports are prepared in a comprehensive, accurate and timely manner, and meet company s requirements and standards.</li><li>Responsible for closing any audit observations related to the department</li><li>Adhere to all company processes and procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of a bachelor s degree in engineering</li><li>Master s degree is favored but not mandatory</li><li>At least 13 years of relevant Experience in planning, projects, operations, maintenance in a utilities sector or industrial environment.</li><li>6 years managerial experience of which 3 are in a senior leadership role</li></ul>
Tawteen
سلطنة عمان - مسقط
<p>Manage and maintain the organization's IT infrastructure, including servers, storage, virtualization platforms, network devices, firewalls, and endpoint systems. Administer Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, Microsoft 365, and cloud-based services. Monitor infrastructure performance, system availability, and capacity to ensure high availability and business continuity. Manage backup, disaster recovery (DR), and business continuity solutions, including regular testing and validation. Configure, administer, and troubleshoot virtualization platforms such as VMware and Hyper-V. Manage and maintain network infrastructure, including switches, routers, VPNs, wireless networks, and firewall security. Perform system administration, patch management, upgrades, and infrastructure hardening in accordance with security best practices. Support cybersecurity initiatives by implementing security controls, managing endpoint protection, monitoring vulnerabilities, and responding to security incidents. Provide Level 3 technical support and resolve complex infrastructure, server, and network-related issues. Manage IT assets, software licenses, warranties, vendor contracts, and maintenance renewals. Lead infrastructure implementation projects, system migrations, upgrades, and technology refresh initiatives. Coordinate with vendors, service providers, and internal stakeholders to ensure efficient service delivery and SLA compliance. Develop and maintain technical documentation, system architecture diagrams, operational procedures, and infrastructure reports. Support IT governance, change management, compliance, and audit requirements. Participate in digital transformation initiatives and recommend technology improvements to enhance business operations. Mentor junior engineers and provide technical guidance and knowledge transfer.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Required Skills & Expertise</strong></li><li>Windows Server Administration</li><li>Microsoft Active Directory, DNS, DHCP & Group Policy</li><li>Microsoft 365 Administration</li><li>VMware / Hyper-V Virtualization</li><li>Azure and/or AWS (Preferred)</li><li>Network Infrastructure (Switching, Routing, VPN, Wireless)</li><li>Firewall Administration (Fortinet, Palo Alto, Cisco, etc.)</li><li>Storage and Backup Solutions</li><li>Disaster Recovery & Business Continuity</li><li>IT Security & Infrastructure Hardening</li><li>PowerShell Scripting</li><li>IT Asset & Vendor Management</li><li>IT Documentation & Reporting</li><li>Strong Troubleshooting and Problem-Solving Skills</li><li>Excellent Communication and Stakeholder Management Skills</li></ul>
Tawteen
سلطنة عمان - Oman
<p>The Direct Sales Insurance Representative is responsible for promoting and selling insurance products directly to individuals and businesses. The primary objective of this role is to achieve sales targets by identifying customer needs, explaining suitable insurance options, and successfully closing sales. This position requires a strong sales mindset, excellent communication skills, and solid knowledge of insurance products.</p><p>Prospecting and Lead Generation</p><p>Identify and approach potential customers through various channels, including cold calling, networking, and referrals. Utilize marketing strategies to generate leads and create opportunities for sales presentations.</p><p>Client Assessment</p><p>Conduct comprehensive assessments of clients insurance needs and financial situations. Analyze customer information to recommend appropriate insurance products aligned with their requirements.</p><p>Product Knowledge</p><p>Stay up to date with insurance products, industry trends, and regulatory requirements. Educate clients on policy features, benefits, terms, and exclusions.</p><p>Sales Presentations</p><p>Deliver persuasive sales presentations that clearly communicate the value of insurance products. Address client questions, concerns, and objections with accurate and transparent information.</p><p>Quoting and Closing</p><p>Prepare insurance quotations based on client needs and in accordance with company policies. Close sales by effectively presenting policy benefits, coverage, and terms.</p><p>Documentation and Compliance</p><p>Ensure all applications, paperwork, and documentation are completed accurately and on time. Comply with regulatory, legal, and company standards throughout the sales process.</p><p>Relationship Building</p><p>Build and maintain strong client relationships to encourage long-term partnerships. Provide excellent customer service, including post-sale support and assistance with claims.</p><p>Sales Reporting</p><p>Maintain accurate records of sales activities, leads, and client interactions. Prepare regular sales performance reports and actively participate in team meetings</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree (minimum requirement)</p><p>Previous experience in direct sales is preferred, ideally within the insurance industry.</p><p>Skills required:</p><ul><li>Strong communication and interpersonal skills</li><li>Excellent negotiation and persuasion abilities</li><li>Knowledge of insurance products and industry regulations</li><li>Goal-oriented mindset with a proven ability to meet or exceed sales targets</li><li>Ability to work independently and collaboratively within a team</li><li>Proficiency in using sales portals and related systems</li></ul>
Tawteen
سلطنة عمان - مسقط
<p>The Senior Software Engineer designs, develops, implements, and supports secure, scalable, and high-quality software solutions that enable the Bank's digital products and technology services. He/She leads the delivery of complex software initiatives, establishes engineering best practices, ensures operational excellence, and collaborates with cross-functional teams to deliver reliable, maintainable, and high-performing technology solutions.The Senior Software Engineer promotes engineering excellence by driving software quality, automation, technical innovation, secure development practices, and continuous improvement while mentoring engineers and contributing to the Bank's technology transformation initiatives. Key Accountabilities: Mentors and coaches software engineers through technical guidance, knowledge sharing, design reviews, and continuous professional development. Drives continuous improvement by identifying opportunities to optimize software architecture, development processes, automation, operational efficiency, and technology practices. Maintains technical documentation, development standards, operational procedures, and knowledge repositories to support sustainable application lifecycle management. Ensures compliance with the Bank's technology policies, information security standards, regulatory requirements, and software engineering governance frameworks. Performs any other responsibilities consistent with the scope of the role, as assigned by the line manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline. Equivalent practical experience may be considered. Minimum of 6 years of professional software engineering experience, including experience designing, developing, and supporting production-grade applications and services. Demonstrated experience delivering scalable enterprise software solutions across the full software development lifecycle. Strong experience with one or more modern programming languages such as Python, Java, Go, TypeScript, Dart, or similar technologies. Experience developing and supporting RESTful APIs, microservices, distributed applications, and modern software architecture. Experience with relational databases, data modelling, API integration, application performance optimization, and cloud-native application development. Experience with CI/CD pipelines, DevOps practices, containerization technologies, Infrastructure as Code (IaC), and cloud platforms such as OCI, AWS, Azure, or Google Cloud. Knowledge of software engineering best practices including version control, automated testing, secure coding, code reviews, and release management. Experience developing or supporting Artificial Intelligence, machine learning, or intelligent automation solutions is preferred.</p>
Oman Investment Authority
سلطنة عمان - مسقط
<p><b>Purpose of the Job</b> The Chief Executive Officer is responsible for providing overall leadership, strategic direction, and executive oversight to ensure the organization achieves its approved objectives, delivers sustainable performance, and maintains effective governance, operational efficiency, service quality, and responsible management of resources. Job Responsibilities 1. Strategy and Implementation Leads the development of the organization's vision, mission, strategic priorities, and business plans, and ensures effective execution in line with approved objectives. Communicates the organization's vision, mission, values, and strategic direction clearly across all functions and leadership levels. Oversees the implementation of strategic and operational plans in collaboration with senior leaders to ensure alignment, accountability, and delivery of approved business goals. Provides direction and guidance to senior leaders, clarifies roles and accountabilities, and reviews individual and organizational performance regularly. Keeps the governing body fully informed of organizational performance, key risks, major developments, and matters requiring strategic direction or decision-making. Identifies growth opportunities, improvement initiatives, and value-creation opportunities that support long-term sustainability and performance. 2. Leadership 3. Change Management Leads organizational change through continuous improvement of processes, systems, structures, procedures, and practices, taking into account best practice, emerging risks, and changing business requirements. 4. External Relations Represents the organization and maintains effective relationships with key clients, strategic partners, stakeholders, and current and prospective investors. Maintains effective relationships with relevant regulators, authorities, and external stakeholders. Represents the organization in public forums, media engagements, and relevant external events as required. 5. Governance, Compliance, Quality, Health, Safety and Environment Ensures compliance with applicable governance, quality, health, safety, environmental, legal, regulatory, and internal control requirements to protect people, assets, reputation, and organizational performance. 6. Transformation and Innovation Leads the development and implementation of transformation, innovation, and digital enablement priorities that improve organizational performance, resilience, and long-term competitiveness. Champions adoption of fit-for-purpose technologies, data-driven decision-making, and continuous improvement initiatives across the organization. 7. Any Other Duties Carries out any other duties assigned by the governing body or as required to support organizational objectives. 8. Communications and Working Relationships Internal: Governing body Executive leadership team Heads of functions and departments Employees and internal stakeholders External: Clients Investors Service providers Key stakeholders Government organizations and authorities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant discipline; postgraduate qualification or executive education is preferred.</li><li>Preferably 15+ years of progressive senior management experience, including at least 8 years in an executive leadership role.</li><li>General management skills</li><li>Customer orientation</li><li>Planning and organizing skills</li><li>Strong implementation, analytical and problem solving skills</li><li>Strong business acumen</li><li>Excellent people skills with proven track record in managing teams</li><li>Strong stakeholder, interpersonal, communication and influencing skills</li><li>Mature, proactive, energetic, hands-on and result driven with strong passion for operational excellence</li><li>Earns respect and credibility, stemming from both experience and personality</li><li>Strong presentation skills, able to articulate effectively in an astute manner</li><li>Fluency in written and spoken English is required; additional languages are an advantage.</li></ul>
Oman Investment Authority
سلطنة عمان - مسقط
<p>Consultant Strategic Partnerships & M&A leads the origination, evaluation and execution of ecosystem partnerships (hyperscalers, OEMs, telcos, ISVs) and inorganic growth opportunities (investments, JVs, acquisitions, carve-outs) that accelerate Onetech s strategy across data centre, cloud, cybersecurity and system integration services. The role owns the end-to-end deal cycle market scanning, business case and valuation, due diligence orchestration, negotiation and closing and sets up post-deal integration and partnership governance to realise synergies, protect value and ensure regulatory compliance in Oman.</p><p>RESPONSIBILITIES</p><ul><li>Strategy & Deal Origination Translate corporate strategy into a pipeline of partnership/M&A theses and target lists; maintain market maps for priority domains (cloud, managed services, cybersecurity, platforms, niche SIs).</li><li>Conduct opportunity analysis and screening of acquisition or investment targets aligned with OneTech s strategic priorities.</li><li>Build investment cases: problem statement, strategic fit, synergy logic, options analysis (build/partner/buy), risks and mitigations.</li><li>Run initial outreach, screening and NDAs; manage confidentiality and information flows.</li><li>Partnerships (Alliances, JVs) Identify, evaluate, and develop partnerships with technology vendors, hyperscalers, service providers, and ecosystem enablers.</li><li>Structure and negotiate partnership models (resell/CSP, MSP, OEM, co-sell, white-label, JV, distribution, BOT/revenue-share) with clear roles, quotas and support obligations.</li><li>Define partner tiering, enablement and joint GTM plans with Sales/Marketing; establish QBRs, scorecards and escalation paths.</li><li>Ensure compliance with data-protection, security, sanctions and competition requirements in partner agreements.</li><li>Monitor strategic partner performance and alignment with business goals.</li><li>Commercial Finance & Deal Modelling Build financial models for partnerships and M&A (P&L, CF, BS impact; NPV/IRR; scenario/sensitivity; synergy and integration costs).</li><li>Set pricing/discount corridors and approval matrices for partnership constructs in coordination with Finance.</li><li>M&A Execution Lead end-to-end M&A processes: teasers/IM review, valuations, indicative offers (EOI/NBO), data-room Q&A, management meetings.</li><li>Coordinate due diligence (commercial, financial, tax, legal, HR, tech/cyber, operations); consolidate findings and value-bridge, and define SPA/business-warranty protections.</li><li>Support the development of deal structures, term sheets, and definitive agreements in coordination with legal and financial advisors.</li><li>Drive negotiations (SPA, SHA/JVAs, TSAs), board/IC materials, and closing deliverables.</li><li>Post-Deal Integration & Value Realisation Develop Day-0/Day-1 and 100-day plans, integration workstreams, TSA governance and synergy tracking (revenue, cost, capex/working capital).</li><li>Establish post-deal KPIs and risk logs; run integration reviews and corrective actions.</li><li>Governance, Risk & Compliance Maintain stage-gate governance, IC memos and deal documentation; ensure Delegations of Authority (DOA) compliance.</li><li>Manage regulatory touchpoints (competition/anti-trust; PDPL data obligations in transactions; tax/VAT structuring with Finance; sector approvals as applicable).</li><li>Stakeholder Management & Communications Align internal stakeholders (Finance, Legal, Technology, Operations, Sales) and external advisors; manage board/EXCO expectations with clear narratives.</li><li>Prepare board-level presentations, strategic recommendations, and investment memos.</li><li>Market Intelligence & Insights Track competitor moves, funding rounds, M&A activity, and partnership models, technology trends and valuation benchmarks in the GCC; maintain a knowledge base of precedent deals and partnership structures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Qualification</strong> Bachelor's degree in Business, Finance, Economics, or Engineering. Postgraduate degree (e.g., MBA or equivalent) is strongly preferred. Certification CFA / ACA / ACCA (preferred). Relevant certifications in corporate finance, valuation, or M&A (e.g., FMVA, CIMA) are a plus.</li><li><strong>Experience</strong> Minimum 7 10 years of experience in M&A, strategic partnerships, corporate development, or investment advisory ideally within ICT, technology, or telecom sectors.</li><li><strong>Skills</strong> Strategic and financial analysis. Business case development & valuation modelling. M&A due diligence and integration. Contract review and deal structuring. Market intelligence and partner management. Strong Excel, PowerPoint, and data visualization tools.</li></ul>
سلطنة عمان - Oman
<p><br></p><p><b>About the Role</b></p><p>To carry out maintenance, installation, overhauling and modification activities on plant s electrical machinery and equipment in accordance with standard maintenance procedures, HSE guidelines and quality standards to attain effective functionality and reliability.</p><p>Carry out required daily electrical maintenance work and routine preventative electrical maintenance work according to set schedule and ACWA NOMAC procedures to facilitate continuous operations.</p><p>Monitor the physical condition of all equipment in assigned plant and report non-conformances to Electrical Engineer / Electrical Supervisor to facilitate effective maintenance of all ACWA NOMAC facilities as per set Quality/ HSE standards.</p><p>Respond to electrical failures and implement corrective actions in adherence with procedures and guidelines to reduce downtime and maximize functionality of equipment.</p><p>Trouble shoot using necessary tools which include diagnosis, repairing and testing circuit or wiring faults; locating faults in cables to validate that all connection points and cables are capable of withstanding capacity voltages.</p><p>Diagnose causes of electrical malfunction or failure of operational equipment such as transformers, motors, relays, switches and control and monitoring devices and take corrective measures in collaboration with Electrical Engineer / Electrical Supervisor.</p><p>Read and understand technical manuals, wiring diagrams etc., and apply the knowledge to carry out maintenance and troubleshooting tasks, to prepare for the electrical maintenance to equipment in the assigned area.</p><p>Align, adjust and calibrate equipment according to specifications and to maintain records of repairs, calibrations and tests.</p><p>Inventory:</p><p>Check the necessary stock levels of spare parts to support effective inventory Control.</p><p>Documentation:</p><p>Update the maintenance logbook and record details of work carried out including defaults, problems, various findings and conditions of all equipment to ensure timely availability of information and organised referencing.</p><p>Continous Improvement:</p><p>Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation s standards.</p><p>Policies, Processes, Systems & Procedures</p><p>Adhere to all relevant organisational and departmental policies, processes, standard maintenance procedures and instructions so that work is carried out to the required standard and in a consistent manner.</p><p>Health,Safety, Security & Environment</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls so that the safety of employees and environmental compliance can be guaranteed.</p><p>Related Assignments</p><p>Perform any other duties which the line manager may require to be carried out.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A technical certificate / Associate s Diploma in Electrical maintenance.</li><li>3-5 years experience in electrical maintenance as a technician in installation, maintenance and repair of electrical equipment and installations in a plant environment.</li><li>Practical Knowledge of relevant plant equipment</li><li>Awareness of HSE & quality standards</li><li>Team work and effective collaboration skills</li><li>ISO awareness/working knowledge is preferred</li></ul>
سلطنة عمان - مسقط
<p>Oracle Application Framework (OAF) Development : - Design, develop, customize, and maintain Oracle OAF pages and extensions. - Perform OAF personalization and extensions for Oracle EBS standard pages. - Develop and customize : 1. View Objects (VO) 2. Application Modules (AM) 3. Controllers (CO) 4. Entity Objects (EO) - Create reusable OAF components. - Troubleshoot and resolve OAF application issues. - Implement technical enhancements based on business requirements. Oracle E-Business Suite Technical Development : - Develop and maintain Oracle EBS R12.2.x technical components. - Develop PL/SQL objects, including : 1. Packages 2. Procedures 3. Functions 4. Triggers - Develop and maintain : 1. Concurrent Programs 2. Oracle APIs 3. Open Interface Tables 4. Custom Workflows - Perform Oracle EBS customizations and enhancements. Oracle Reports & BI Publisher : - Develop and customize Oracle Reports. - Create BI Publisher and XML Publisher templates. - Support reporting requirements and enhancements. Oracle Forms Development : - Modify and maintain Oracle Forms applications. - Develop custom Oracle Forms based on business requirements. - Support legacy Oracle technical components. Database Development : - Develop and optimize complex SQL queries and PL/SQL code. - Perform performance tuning and database optimization. - Create and maintain database objects such as tables, views, indexes, and sequences. - Support data migration activities. Integration Development : - Develop integrations between Oracle EBS and external systems. - Support : 1. REST APIs 2. SOAP Web Services 3. Inbound Interfaces 4. Outbound Interfaces - Monitor and troubleshoot integration issues. Production Support : - Provide technical support for Oracle EBS production environments. - Perform issue analysis, root cause analysis, bug fixing, and performance improvements. - Support UAT, deployment, and release management activities. - Prepare and maintain technical documentation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 - 10 years of Oracle EBS Technical experience.</li><li>Hands-on experience with Oracle E-Business Suite R12.2.x.</li><li>Strong expertise in Oracle Application Framework (OAF).</li><li>Experience with JDeveloper and Java.</li><li>Strong SQL and PL/SQL programming skills.</li><li>Experience with Oracle Forms and Oracle Reports.</li><li>Experience with BI Publisher and XML Publisher.</li><li>Hands-on experience with Concurrent Programs.</li><li>Knowledge of Oracle Workflow.</li><li>Experience with Oracle APIs and interface development.</li><li>Experience supporting Oracle ERP production environments.</li><li>Oracle APEX.</li><li>REST API development.</li><li>Git.</li><li>FlexDeploy.</li><li>Bachelors degree in Computer Science, Information Technology, Engineering, or equivalent.</li><li>Oracle certifications will be an added advantage.</li></ul>
سلطنة عمان - مسقط
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
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<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATION</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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سلطنة عمان - مسقط
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<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p>
<p> Maintains a positive cost management index for kitchen and restaurant operations.</p>
<p> Utilizes budgets to understand financial objectives.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Manages the Food and Beverage departments (not catering sales).</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees all culinary, restaurant, beverage and room service operations.</p>
<p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p>
<p> Provides excellent customer service to all employees.</p>
<p> Responds quickly and proactively to employee's concerns.</p>
<p> Provides a learning atmosphere with a focus on continuous improvement.</p>
<p> Provides proactive coaching and counseling to team members.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Monitors and maintains the productivity level of employees.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides excellent customer service.</p>
<p> Responds quickly and proactively to guest's concerns.</p>
<p> Understands the brand's service culture.</p>
<p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p>
<p> Sets service expectations for all guests internally and externally.</p>
<p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p>
<p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Conducts performance reviews in a timely manner.</p>
<p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Complies with all corporate accounting procedures.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p>
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سلطنة عمان - مسقط
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Spa Operations and Budgets</strong> </p>
<p> Selects vendors for spa retail operations and managing contract agreements.</p>
<p> Oversees retail product research, product selection and purchasing, product display.</p>
<p> Manages supply inventories and purchasing control, including uniforms.</p>
<p> Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</p>
<p> Maintains cleanliness of spa and related areas and equipment.</p>
<p> </p>
<p> <strong>Managing Spa Sales and Marketing Strategy</strong> </p>
<p> Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</p>
<p> Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</p>
<p> Ensures spa services are included in all property-related marketing and advertising.</p>
<p> Identifies and recommending new products and product enhancements to remain competitive in the market.</p>
<p> </p>
<p> <strong>Managing Spa Revenue Management Strategy</strong> </p>
<p> Monitors and Manages the payroll function.</p>
<p> Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</p>
<p> Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p>
<p> </p>
<p> <strong>Ensuring and Delivering Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</p>
<p> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</p>
<p> Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p> Administers the performance appraisal process for direct report managers.</p>
<p> Develops business goals and creates appropriate development plans.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</p>
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