وظائف فني كمبيوتر - بيروت لبنان

<p>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment. E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.</p><p>JD sent via email</p><p>Legacy .NET &amp; SQL Server - Solid experience with ASP.NET (Web Forms, MVC, or Web API) and .NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things</p><p>Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns</p><p>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding</p><p>General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</p><p><strong>Desired Candidate Profile</strong></p><p>Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment. E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.</p><p>Legacy .NET &amp; SQL Server - Solid experience with ASP.NET (Web Forms, MVC, or Web API) and .NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things</p><p>Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns</p><p>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding</p><p>General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</p>

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

<p>Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . Role Summary and Impact The Associate, Affiliate supports the planning, execution, and optimization of affiliate marketing campaigns across affiliate networks and publisher partnerships. This entry-level role is ideal for recent graduates looking to build a career in performance marketing. The successful candidate will work closely with the Affiliate team to monitor campaign performance, coordinate with partners, and support reporting and optimization activities. Support the setup and execution of affiliate marketing campaigns. Assist in monitoring campaign performance and delivery. Prepare campaign reports and basic performance analysis. Coordinate with affiliate networks and publisher partners. Support campaign optimization to achieve client objectives. Help maintain accurate campaign tracking and documentation. Assist with QA before campaigns go live. Work closely with internal teams to ensure smooth campaign execution. Stay up to date with affiliate marketing trends and industry developments. Skills and Experience Bachelor's degree or higher in a STEM field (Science, Technology, Engineering, or Mathematics). Has a good working ethic, as well as professional integrity, possesses good communication skills, and is passionate towards the digital/programmatic industry. Excellent knowledge and skills of Microsoft suits: Excel, PowerPoint etc. Familiarity with affiliate marketing, Google Analytics or tracking concepts is a plus but not required. At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Life at WPP Media &amp; Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. Please read our Privacy Notice for more information on how we process the information you provide.</p><p><strong>Desired Candidate Profile</strong></p>Bachelor's degree or higher in a STEM field (Science, Technology, Engineering, or Mathematics). Has a good working ethic, as well as professional integrity, possesses good communication skills, and is passionate towards the digital/programmatic industry. Excellent knowledge and skills of Microsoft suits: Excel, PowerPoint etc. Familiarity with affiliate marketing, Google Analytics or tracking concepts is a plus but not required.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Affiliate Manager will lead the planning, execution, and optimization of performance marketing campaigns across affiliate networks and direct publisher partnerships. This role is responsible for driving customer acquisition and revenue growth through data-driven strategies while ensuring accurate tracking, attribution, and campaign measurement. The ideal candidate will have hands-on experience managing both web and app-based performance campaigns, implementing tracking solutions, troubleshooting conversion discrepancies, and collaborating with internal and external stakeholders to deliver measurable business outcomes. Strong technical knowledge of Server-to-Server (S2S) postback integrations, web pixel implementation, Mobile Measurement Partners (MMPs), and analytics platforms is essential to ensure campaign scalability and reporting accuracy. The role requires experience managing campaigns across multiple commercial models, including Cost Per Install (CPI), Cost Per Lead (CPL), Cost Per Acquisition (CPA), Revenue Share (RevShare), Hybrid, and Cost Per Sale (CPS), while continuously optimizing performance against client KPIs and ROI objectives. Strong understanding of campaign models including: Cost Per Install (CPI), Cost Per Lead (CPL), Cost Per Acquisition (CPA), Cost Per Sale (CPS), Revenue Share (RevShare) Hands-on experience with Mobile Measurement Partners (MMPs) including: Adjust, AppsFlyer, Branch, Kochava Strong understanding of attribution models, click tracking, view-through attribution, and conversion measurement. Hands-on experience implementing and troubleshooting: Server-to-Server (S2S) Postback Integrations, Web Pixel Implementation, Conversion Pixels, First-party &amp; Third-party Tracking, SDK and Deep Linking concepts, Coupon Marketing Experience working with Google Tag Manager (GTM), Google Analytics 4 (GA4), CM360, campaign tracking parameters (UTMs), and attribution reporting. Ability to QA and troubleshoot tracking implementations using browser developer tools, network requests, and debugging tools. Experience reconciling conversions across affiliate platforms, MMPs, CRM systems, and advertiser reporting. Strong analytical skills with advanced Excel/Google Sheets and reporting tools such as Lookerstudio. Experience optimizing campaigns based on KPIs including CPI, CPL, CPA, ROAS, Revenue, and Conversion Rate. Strong understanding of fraud prevention, attribution windows, deduplication logic, and tracking validation. Ability to coordinate with product, Data &amp; analytics, ad operations, and client teams to ensure seamless campaign implementation. Excellent communication, stakeholder management, and negotiation skills. Experience in banking, e-commerce, Real estate, Automobile, lottery or lead generation verticals is preferred. Understanding of privacy regulations, consent management, and cookie-less measurement trends is an added advantage. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . 4+ years of experience in Affiliate Marketing or Performance Marketing. Proven experience managing affiliate networks, direct publishers, and agency partnerships. Experience managing both Web and App Performance Marketing campaigns . Life at WPP Media &amp; Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of experience in Affiliate Marketing or Performance Marketing.</li><li>Proven experience managing affiliate networks, direct publishers, and agency partnerships.</li><li>Experience managing both Web and App Performance Marketing campaigns.</li><li>Strong technical knowledge of Server-to-Server (S2S) postback integrations, web pixel implementation, Mobile Measurement Partners (MMPs), and analytics platforms.</li><li>Experience managing campaigns across multiple commercial models, including Cost Per Install (CPI), Cost Per Lead (CPL), Cost Per Acquisition (CPA), Revenue Share (RevShare), Hybrid, and Cost Per Sale (CPS).</li><li>Hands-on experience with Mobile Measurement Partners (MMPs) including: Adjust, AppsFlyer, Branch, Kochava.</li><li>Strong understanding of attribution models, click tracking, view-through attribution, and conversion measurement.</li><li>Hands-on experience implementing and troubleshooting: Server-to-Server (S2S) Postback Integrations, Web Pixel Implementation, Conversion Pixels, First-party &amp; Third-party Tracking, SDK and Deep Linking concepts, Coupon Marketing.</li><li>Experience working with Google Tag Manager (GTM), Google Analytics 4 (GA4), CM360, campaign tracking parameters (UTMs), and attribution reporting.</li><li>Ability to QA and troubleshoot tracking implementations using browser developer tools, network requests, and debugging tools.</li><li>Experience reconciling conversions across affiliate platforms, MMPs, CRM systems, and advertiser reporting.</li><li>Strong analytical skills with advanced Excel/Google Sheets and reporting tools such as Lookerstudio.</li><li>Experience optimizing campaigns based on KPIs including CPI, CPL, CPA, ROAS, Revenue, and Conversion Rate.</li><li>Strong understanding of fraud prevention, attribution windows, deduplication logic, and tracking validation.</li><li>Ability to coordinate with product, Data &amp; analytics, ad operations, and client teams to ensure seamless campaign implementation.</li><li>Excellent communication, stakeholder management, and negotiation skills.</li><li>Experience in banking, e-commerce, Real estate, Automobile, lottery or lead generation verticals is preferred.</li><li>Understanding of privacy regulations, consent management, and cookie-less measurement trends is an added advantage.</li></ul><p></p></section>