وظائف مدرب لياقة بدنية في لبنان

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul>

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of restaurant, bar, banquet, and catering operations. Proven experience in financial management, budgeting, cost control, and revenue optimization. Excellent leadership, communication, interpersonal, and decision-making skills. Strong understanding of food safety standards, HACCP principles, and local health regulations. Proficiency in Microsoft Office and hotel management systems.</p>

<p>Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services. Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel. Develop and implement procedures to improve operational efficiency and service quality. Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences. Prepare and manage departmental budgets, forecasts, inventory, and operating expenses. Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities. Ensure compliance with health, safety, hygiene, and environmental regulations. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards. Analyze operational performance and implement initiatives to improve productivity and guest satisfaction. Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards. Proven experience in budgeting, cost control, and workforce planning. Excellent leadership, communication, organizational, and problem-solving skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>We're Hiring: Warehouse Manager</strong></p><p><strong> Location:</strong> Airport Highway, Lebanon</p><p>A well-established and reputable company located on Airport Highway is seeking an experienced <strong>Warehouse Manager</strong> to lead its warehouse operations and ensure the efficient management of inventory, logistics, and warehouse personnel.</p><h3>Key Responsibilities:</h3><ul><li>Oversee all daily warehouse operations, including receiving, storage, inventory control, dispatch, and distribution.</li><li>Develop and implement efficient warehouse procedures to maximize productivity and accuracy.</li><li>Lead, coach, and supervise warehouse staff, ensuring high performance and compliance with company policies.</li><li>Monitor inventory levels and ensure accurate stock records through regular cycle counts and audits.</li><li>Coordinate closely with the Procurement, Sales, and Operations departments to ensure timely material availability.</li><li>Ensure proper handling, storage, and preservation of products in accordance with company standards.</li><li>Analyze warehouse KPIs and prepare operational reports for management.</li><li>Optimize warehouse space utilization and improve workflow efficiency.</li><li>Ensure compliance with health, safety, and security regulations.</li><li>Manage warehouse budgets, equipment, and resources effectively while driving continuous process improvements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.</li><li>Minimum <strong>5 years of experience</strong> in warehouse management, with at least <strong>2 years in a managerial role</strong>.</li><li>Strong knowledge of warehouse operations, inventory management, and logistics best practices.</li><li>Experience with ERP/WMS systems and strong proficiency in Microsoft Excel.</li><li>Proven leadership and people management skills.</li><li>Excellent analytical, organizational, and problem-solving abilities.</li><li>Ability to work under pressure and meet operational deadlines.</li><li>Candidates residing near Airport Highway or surrounding areas are preferred.</li></ul><p></p></section>

A leading regional retail group is seeking an experienced Retail Operations Director to oversee store performance and operational excellence across its sportswear retail network in the Middle East. The position is based in Beirut and carries regional oversight responsibilities. <br> <br>Reporting to the CEO, the successful candidate will be responsible for translating corporate strategy into consistent, high-performing execution across all stores — encompassing site development, operating standards, inventory management, team leadership, and financial performance. <br> <br>Key Responsibilities <br> <br>-Support retail development, including site selection, lease negotiation, and store build-out <br>-Ensure compliance with operating standards through regular store visits and audits <br>-Monitor and analyze store performance against budgets, sales targets, and KPIs <br>-Oversee stock management, replenishment, and loss prevention across the network <br>-Lead, coach, and develop Area Managers and store teams in the achievement of business objectives <br>-Deliver regular performance reporting and financial analysis to senior management <br>-Ensure brand and merchandising standards are consistently upheld across all stores <br> <br>Candidate Profile <br> <br>-University degree in Business Management, Marketing, or a related field <br>-A minimum of 10 years' experience in retail operations, preferably within fashion or sportswear <br>-Strong command of retail and financial KPIs, with a demonstrated results-driven approach <br>-Proven leadership capability in multi-site, multi-country environments <br>-Fluency in English and Arabic is required; proficiency in French is an advantage <br>-Strong analytical, organizational, and negotiation skills <br>A high level of professionalism, discretion, and sound judgment <br> <br>This position offers the opportunity to assume ownership of a significant retail operation within a leading regional group, based in Beirut, with genuine scope to influence performance and standards across the network. <br> <br>Location: Beirut, Lebanon

<p>Operations Management</p><p>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</p><p>Ensure full compliance with company policies, SOPs, service standards, and operational procedures.</p><p>Monitor service quality and guest satisfaction, taking immediate corrective action when necessary.</p><p>Coordinate effectively with kitchen, bar, reservations, and support departments to ensure seamless operations.</p><p>Conduct regular operational inspections and audits.</p><p>Leadership &amp; Team Management</p><p>Lead, motivate, coach, and develop restaurant employees and supervisors.</p><p>Foster a culture of accountability, teamwork, professionalism, and continuous improvement.</p><p>Conduct daily briefings and regular operational meetings.</p><p>Manage employee schedules and ensure adequate staffing levels.</p><p>Monitor attendance, punctuality, grooming, and overall discipline.</p><p>Participate in recruitment, onboarding, training, and performance management processes.</p><p>Guest Experience</p><p>Ensure the highest standards of hospitality and customer service.</p><p>Handle guest complaints and concerns professionally and efficiently.</p><p>Monitor guest feedback and implement improvement plans.</p><p>Develop initiatives to enhance guest satisfaction and loyalty.</p><p>Sales &amp; Business Development</p><p>Drive sales growth through upselling, promotions, and guest engagement initiatives.</p><p>Monitor sales performance and identify opportunities to increase revenue.</p><p>Support the implementation of marketing campaigns and promotional activities.</p><p>Develop strategies to attract new customers and increase repeat business.</p><p>Financial Management</p><p>Monitor and manage the restaurant's profitability and operational costs.</p><p>Control labor costs, food costs, beverage costs, and operating expenses.</p><p>Review daily sales reports and operational KPIs.</p><p>Ensure proper cash handling procedures and compliance with financial controls.</p><p>Assist in budgeting and forecasting activities.</p><p>Food Safety &amp; Quality Assurance</p><p>Ensure compliance with food safety regulations, HACCP standards, and hygiene requirements.</p><p>Monitor food quality, presentation standards, and consistency.</p><p>Conduct regular food tastings and quality checks.</p><p>Ensure cleanliness and sanitation standards are maintained throughout the restaurant.</p><p>Inventory &amp; Cost Control</p><p>Monitor inventory levels and stock management processes.</p><p>Ensure proper receiving, storage, and stock rotation procedures.</p><p>Minimize waste, losses, and inventory discrepancies.</p><p>Ensure compliance with portion control and recipe standards.</p><p>Reporting &amp; Administration</p><p>Prepare and submit operational reports to management.</p><p>Monitor KPIs and develop action plans to improve performance.</p><p>Maintain accurate operational records and documentation.</p><p>Communicate effectively with senior management regarding operational needs and challenges.</p>

We’re Hiring | Executive Supervisor <br>Assiyana Facility Management & Maintenance <br>???? Sodeco, Beirut, Lebanon | ???? Full-time <br> <br>Since 1969, ASSIYANA has been delivering professional Facility Management services across Lebanon. Our expertise includes Cleaning, Landscaping, Electromechanical (MEP) Maintenance, Pest Control, Facility Management, and FM Software Integration, serving clients across a wide range of industries and facilities. <br> <br>As we continue to grow, we are looking for a dynamic and experienced Executive Supervisor to join our team and lead our cleaning operations with professionalism, efficiency, and a strong customer-focused approach. <br> <br> <br>The Executive Supervisor will be responsible for leading and supervising a diverse, multicultural cleaning workforce, coordinating daily site operations, maintaining service quality, and ensuring client satisfaction. <br> <br>The role requires a strong people leader who can effectively manage employees from different nationalities, cultural backgrounds, and levels of experience, while fostering teamwork, respect, accountability, and a positive working environment. <br> <br>The successful candidate will be expected to adapt their communication and leadership style to different team members, resolve interpersonal and operational challenges professionally, and ensure that all employees understand and consistently follow company procedures and client requirements. <br> <br>Key Responsibilities: <br>• Lead, motivate, and manage a diverse and multicultural workforce across assigned sites. <br>• Build a respectful, collaborative, and inclusive working environment among employees from different nationalities and cultural backgrounds. <br>• Effectively communicate company policies, procedures, expectations, and operational instructions to a diverse team. <br>• Manage staff schedules, deployment, attendance, performance, and daily assignments. <br>• Address interpersonal conflicts and workplace issues professionally and fairly. <br>• Monitor employee performance and provide guidance, coaching, and feedback to improve productivity and service quality. <br>• Ensure that all team members, regardless of nationality or background, are treated fairly and held to consistent performance and service standards. <br>• Coordinate with clients and internal teams to ensure smooth operations and timely completion of assigned tasks. <br>• Maintain high standards of cleanliness, professionalism, safety, and customer service across all assigned sites. <br> <br>Qualifications & Skills <br>• Bachelor’s degree or a Technical Degree/Diploma in Business Administration, Hospitality or a related field. <br>• Previous experience in cleaning services, housekeeping, hospitality, or a similar operational environment. <br>• Proven experience supervising and managing diverse, multicultural teams, preferably in a multi-site environment. <br>• Strong interpersonal, communication, and people-management skills. <br>• Ability to work effectively with employees from different nationalities, cultures, and backgrounds. <br>• Strong customer service and conflict-resolution skills. <br>• Ability to motivate, coach, and develop team members while maintaining discipline and accountability. <br>• Excellent verbal and written communication skills. <br>• Strong organizational and time-management abilities. <br>• Ability to prepare clear and accurate operational reports. <br>• Ability to manage multiple sites, projects, priorities, and operational challenges simultaneously. <br>• Strong leadership, problem-solving, and decision-making skills. <br>• Ability to work effectively under pressure while maintaining accuracy and attention to detail. <br>• Fluency in Arabic and good command of English; French is an advantage. <br>• Proficiency in Microsoft Office and general reporting tools is an advantage. <br> <br>Interested candidates may send their CVs to: sirine.khoury@assiyana.com

<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>

<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>

<p>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives.</p><p>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets.</p><p>Identify and develop new business opportunities, customers, territories, and distribution channels.</p><p>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers.</p><p>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans.</p><p>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required.</p><p>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability.</p><p>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives.</p><p>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction.</p><p>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance.</p><p>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making.</p><p>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements.</p><p>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field.</li><li>6 - 10 years of experience in FMCG sales, including at least 3 - 5 years in a Sales Manager or similar leadership role.</li><li>Proven experience managing distributors, key accounts, and multi-channel sales operations.</li></ul>

Key Responsibilities <br>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. <br>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. <br>Identify and develop new business opportunities, customers, territories, and distribution channels. <br>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. <br>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. <br>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. <br>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. <br>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. <br>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. <br>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. <br>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. <br>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. <br>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth. <br> <br>Qualifications <br>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. <br>6–10 years of experience in FMCG sales, including at least 3–5 years in a Sales Manager or similar leadership role. <br>Proven experience managing distributors, key accounts, and multi-channel sales operations

Position Information <br> <br>Job Title: Restaurant Manager <br>Department: Operations <br>Reports To: Owner / General Manager <br>Location: Beirut, Lebanon <br>Employment Type: Full-Time <br> <br>Job Summary <br> <br>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards. <br> <br>Key Responsibilities <br>1. Restaurant Operations <br>Manage the day-to-day operations of the restaurant. <br>Ensure smooth coordination between the dining room, bar, and kitchen. <br>Monitor opening and closing procedures. <br>Ensure compliance with company standards and SOPs. <br>Maintain a clean, organized, and welcoming restaurant environment. <br>Ensure the restaurant consistently reflects authentic Italian hospitality. <br> <br>2. Guest Experience <br>Deliver exceptional customer service at all times. <br>Personally welcome and engage with guests during service. <br>Handle customer complaints professionally and resolve issues promptly. <br>Monitor online reviews and guest feedback. <br>Implement initiatives to improve guest satisfaction and encourage repeat business. <br>Ensure all VIP guests receive personalized service. <br> <br>3. Team Leadership <br>Recruit, interview, and onboard restaurant employees. <br>Develop weekly staff schedules. <br>Supervise daily staff performance. <br>Conduct regular performance evaluations. <br>Coach and mentor supervisors and service staff. <br>Foster teamwork, professionalism, and accountability. <br>Lead daily pre-shift briefings

Key Responsibilities <br>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. <br>Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. <br>Identify and develop new business opportunities, customers, territories, and distribution channels. <br>Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. <br>Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. <br>Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. <br>Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. <br>Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. <br>Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. <br>Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. <br>Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. <br>Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. <br>Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth. <br> <br>Qualifications <br>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. <br>6–10 years of experience in FMCG sales, including at least 3–5 years in a Sales Manager or similar leadership role. <br>Proven experience managing distributors, key accounts, and multi-channel sales operations

Company Overview: <br>Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors. <br>Role Overview <br>The Training Coordinator supports the coordination and delivery of Forward MENA’s training activities and serves as a key learner-facing role. <br>In this role, day-to-day work flows through a structured dual-reporting model: the coordinator reports to the Senior Training Coordinator for daily activities, task updates, operational workflows, and weekly progress updates, while reporting to the Project Manager for administrative line management, project milestones, overall performance, and resource alignment. <br>The position manages daily communication with learners, monitors their progress, and ensures smooth training operations. Most interactions take place through phone calls, official managed WhatsApp channels, email, platform messaging, online webinars, and in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and programme visibility. <br>The coordinator acts as a Student Success Lead, guiding learners throughout their journey, motivating them to complete their courses, and supporting them in overcoming challenges. The coordinator is expected to understand the programme's employability objectives and tailor learner support based on individual needs, challenges, and career goals. <br>This role ensures learners receive timely support, accurate information, and a positive experience that contributes to Forward MENA’s mission of improving employability and earning potential. <br>Note on Working Hours: Primary operations take place during business hours; however, this position requires schedule flexibility to occasionally work outside regular office hours (e.g., hosting evening webinars, providing off-hour learner follow-ups, or supporting weekend outreach events). <br> <br>Key Responsibilities <br>1. Learner Coordination & Communication <br>· Serve as the main point of contact for learners across assigned cohorts. <br>· Manage daily learner communication (WhatsApp via managed tools, platform messages, email). <br>· Support onboarding, orientation sessions, and cohort kick-offs. <br>· Follow up on absences, engagement issues, or learner inquiries promptly. <br> <br>2. Student Success Lead <br>· Guide learners to maintain engagement and complete their training. <br>· Monitor progress and proactively follow up with learners falling behind. <br>· Identify dropout risks and escalate when needed. <br>· Adapt communication and intervention strategies to each learner's progress, motivation, and barriers to maximize engagement, certification, and employment outcomes. <br>· Build meaningful relationships with learners through coaching, encouragement, and accountability to support successful program completion. <br> <br>3. Training Operations & Logistics <br>· Coordinate logistics including materials, platforms, schedules, and trainer communication. <br>· Ensure training content, links, and materials are prepared and shared on time. <br>· Host online sessions (including occasional evening sessions as scheduled), track attendance, and provide basic technical support. <br>· Execute in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and program visibility. <br>· Maintain accurate trackers, attendance records, and session logs. <br> <br>4. Data Tracking & Reporting <br>· Record attendance, progress, evaluations, and completion data accurately. <br>· Prepare and present weekly dashboards and daily operational updates directly to the Senior Training Coordinator, with administrative summaries shared with the Project Manager. <br>· Maintain organized documentation and databases. <br>· Analyse learner data and progress trends to identify at-risk learners, prioritise interventions, and support continuous programme improvement. <br> <br>5. Curriculum & Learning Path Maintenance <br>· Keep course lists, modules, and learning paths up to date. <br>· Upload and organize training content on LMS platforms. <br>· Flag outdated modules and coordinate updates as needed. <br>· Ensure learning materials are accurate, accessible, and well-structured. <br> <br>6. Research & Program Improvement <br>· Conduct light research on emerging digital skills and market trends. <br>· Benchmark courses from other providers to identify improvement opportunities. <br>· Support evaluation of new training content or potential providers. <br>· Share insights to improve program relevance and competitiveness. <br> <br>Qualifications <br>· Bachelor’s degree in Education, Business, Human Resources, Digital Skills, or a related field. <br>· 2–3 years of experience in training coordination, education administration, or similar roles

<p>We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all housekeeping operations across 5-star projects and luxury properties.</li><li>Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization.</li><li>Supervise housekeeping teams, supervisors, attendants, and support staff.</li><li>Plan staff schedules, assignments, and daily housekeeping operations.</li><li>Inspect guest rooms, suites, public areas, back-of-house areas, and service areas.</li><li>Ensure all areas consistently meet luxury hospitality standards.</li><li>Develop and implement housekeeping procedures, checklists, and quality-control standards.</li><li>Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment.</li><li>Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments.</li><li>Manage external housekeeping and specialized service providers when required.</li><li>Monitor inventory and control housekeeping costs and consumption.</li><li>Train, coach, and evaluate housekeeping staff to maintain high service standards.</li><li>Handle VIP requirements and ensure personalized service for high-profile guests and residents.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards.</li><li>Conduct regular inspections and take immediate corrective action when required.</li><li>Prepare operational reports and provide recommendations to senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects.</li><li>Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position.</li><li>Strong knowledge of luxury housekeeping standards and quality-control procedures.</li><li>Proven experience managing large housekeeping teams and multiple operations.</li><li>Excellent leadership, organization, and staff-management skills.</li><li>Strong attention to detail and a passion for maintaining exceptional standards.</li><li>Experience handling VIP guests, executives, and high-profile residences is a strong advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Professional appearance, discretion, reliability, and a high level of integrity are essential.</li><li>Hospitality or housekeeping-related certification is an advantage.</li></ul><p>Interested candidates are invited to send their CV</p>

<p>Lead and manage all hotel IT operations, including infrastructure, networks, servers, business applications, telecommunications, and end-user support. Ensure the availability, security, and performance of all IT systems to support seamless hotel operations. Develop and implement IT strategies, policies, and procedures aligned with business objectives. Oversee cybersecurity measures, data protection, system backups, disaster recovery, and business continuity planning. Manage hotel technology systems, including Property Management Systems (PMS), Point of Sale (POS), guest internet services, and other operational platforms. Plan, manage, and monitor the IT budget, technology investments, and vendor contracts. Lead IT projects, system upgrades, and new technology implementations. Collaborate with department leaders to identify technology solutions that improve operational efficiency and the guest experience. Ensure compliance with company policies, industry standards, and local regulatory requirements related to information security and data privacy. Recruit, coach, and develop the IT team while fostering a culture of innovation, service excellence, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Minimum of 6 10 years of progressive IT experience, including 2 5 years in a leadership role within the hospitality industry.</li><li>Strong knowledge of hotel technology systems, networking, cybersecurity, cloud services, and IT infrastructure.</li><li>Experience managing Property Management Systems (PMS), Point of Sale (POS), and other hospitality applications.</li><li>Proven experience in project management, vendor management, budgeting, and strategic planning.</li><li>Excellent leadership, analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<p>Lead and manage all hotel IT operations, including infrastructure, networks, servers, business applications, telecommunications, and end-user support. Ensure the availability, security, and performance of all IT systems to support seamless hotel operations. Develop and implement IT strategies, policies, and procedures aligned with business objectives. Oversee cybersecurity measures, data protection, system backups, disaster recovery, and business continuity planning. Manage hotel technology systems, including Property Management Systems (PMS), Point of Sale (POS), guest internet services, and other operational platforms. Plan, manage, and monitor the IT budget, technology investments, and vendor contracts. Lead IT projects, system upgrades, and new technology implementations. Collaborate with department leaders to identify technology solutions that improve operational efficiency and the guest experience. Ensure compliance with company policies, industry standards, and local regulatory requirements related to information security and data privacy. Recruit, coach, and develop the IT team while fostering a culture of innovation, service excellence, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Minimum of 6 – 10 years of progressive IT experience, including 2 – 5 years in a leadership role within the hospitality industry.</li><li>Strong knowledge of hotel technology systems, networking, cybersecurity, cloud services, and IT infrastructure.</li><li>Experience managing Property Management Systems (PMS), Point of Sale (POS), and other hospitality applications.</li><li>Proven experience in project management, vendor management, budgeting, and strategic planning.</li><li>Excellent leadership, analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement sales strategies, business plans, sales forecasts, and budgets aligned with company objectives. Achieve monthly, quarterly, and annual sales, revenue, profitability, and market share targets. Identify and develop new business opportunities, customers, territories, and distribution channels. Manage and strengthen relationships with distributors, wholesalers, retailers, modern trade accounts, and key customers. Lead, coach, motivate, and evaluate the performance of the sales team while setting clear objectives and development plans. Monitor sales performance, market trends, competitor activities, customer needs, and commercial opportunities, implementing corrective actions when required. Negotiate commercial agreements, pricing, promotional activities, and customer contracts while ensuring profitability. Ensure effective territory management, route planning, product availability, merchandising standards, and execution of trade marketing initiatives. Coordinate with Marketing, Supply Chain, Production, Customer Service, and Finance to ensure accurate forecasting, product availability, timely deliveries, efficient collections, and customer satisfaction. Manage sales budgets, trade spending, customer credit, collections, and overall commercial performance. Analyze sales reports, forecasts, profitability, distributor performance, customer performance, and market intelligence to support strategic decision-making. Ensure compliance with company policies, commercial procedures, pricing guidelines, ethical business practices, and all applicable legal and regulatory requirements. Drive continuous improvement initiatives to enhance sales effectiveness, operational efficiency, customer satisfaction, and overall business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, or a related field. 6 10 years of experience in FMCG sales, including at least 3 5 years in a Sales Manager or similar leadership role. Proven experience managing distributors, key accounts, and multi-channel sales operations.</p><p></p></section>