وظائف مدير العمليات في لبنان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC will provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The IC will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: Within delegated authority, the IC will be responsible for independently performing the following: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 3 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is desirable. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Data Security &amp; Compliance Team Lead <p><strong>Company Overview:</strong></p><br> <p>Our client is a global Microsoft Cloud Solutions Partner delivering digital transformation, cybersecurity, data and managed services. The group is headquartered across the UAE (Dubai), with its largest and most technical team based in Lebanon, operations established in London over the past two years, and early-stage market entry underway in the US.</p><br> <p><strong>Job Summary:</strong> </p><br> <p>Our client is&nbsp;seeking a skilled Data Security &amp; Compliance Specialist to lead the implementation of data security, classification, retention, and governance policies using Microsoft Purview for customers across the MEA region. The ideal candidate will have at least 4 years of focused experience in the data security field, including a minimum of 2 years of hands-on experience with Microsoft Purview, specifically in Data Loss Prevention, Data Classification, Cloud Access Security Broker, and governance capabilities such as retention policies, Insider Risk Management, and Records Management.   </p><br> <p>This role involves overseeing at least one team member, with potential for expanded leadership responsibilities. Strong expertise in Microsoft Purview is required, and experience with third-party data security solutions is highly valued, making this an excellent opportunity for professionals with a diverse security background. Familiarity with MDM &amp; MAM solutions, particularly Microsoft Intune, as well as conditional access policies is a plus. This position offers a dynamic environment with opportunities for growth and leadership in the data security domain. </p><br> <p><strong>Key Responsibilities</strong>:</p><br> <p><strong>1. Data Security &amp; Governance Implementation:</strong></p><br> <ul><li> Design, implement, and optimize data security solutions using Microsoft Purview or other leading DLP and data governance tools.</li><li>Develop and enforce DLP, Insider Risk Management, DSPM for AI and CASB policies to prevent unauthorized data access and ensure compliance.</li><li>Implement data classification and labelling strategies to enhance data protection.</li><li>Define and manage data retention policies in alignment with regulatory and business requirements.</li><li>Deploy and manage AIP on-premises scanner to classify and protect on-premises data.</li><li>Integrate CASB with on-premises firewalls to strengthen security controls and enhance visibility into both cloud and on-premises environments.</li><li>Lead the implementation and configuration of Microsoft Priva and Microsoft Purview Data Map.</li><li>Ensure compliance with industry regulations such as GDPR, NCA, and ISO 27001.</li><li>Support Data Security Posture Management (DSPM) initiatives by assessing risks, monitoring data flows, and optimizing security policies to enhance data visibility, governance, and protection.</li><li>Build templates and automation for Data Security &amp; Governance Implementation, ensuring consistency and efficiency in deployments.</li><li>Automate policy deployments and security configurations using available methods such as PowerShell, APIs, and Microsoft Security &amp; Compliance tools.</li><li>Deploy MDM, MAM, and Conditional Access policies to address security gaps and enhance access controls.</li><li>Oversee the implementation of security-related projects, from initial scoping to post-deployment support, ensuring timely and budget-compliant execution.</li><li>Develop High-Level Designs (HLD) and Low-Level Designs (LLD) for project implementation, assess customer environments, and create RFIs and IRLs as needed.</li></ul> <p><strong>2. Monitoring, Incident Response, and Optimization:</strong></p><br> <ul><li> Monitor and respond to data security incidents, ensuring proper investigation and resolution.</li><li>Analyze data security risks and implement best practices to mitigate threats.</li><li>Optimize security policies and controls based on evolving business needs.</li></ul> <p><strong>3. Team Supervision &amp; Cross-Functional Collaboration:</strong></p><br> <ul><li> Supervise at least two team members, with potential for increased leadership responsibilities.</li><li>Work closely with cross-functional teams and customers to align security policies with business objectives and ensure seamless implementation.</li><li>Collaborate with stakeholders to continuously enhance security posture and governance policies in response to evolving business needs.</li><li>Deliver end-user and administrator workshops to ensure proper understanding and adoption of data security, classification, governance policies, and compliance tools.</li></ul> <p><strong>4. Documentation &amp; Project Support:</strong></p><br> <ul><li> Contribute to Scope of Work (SOW) and project scoping, defining clear deliverables and implementation roadmaps.</li><li>Develop and maintain implementation documentation, end-user guides, and administrative manuals to support technology adoption.</li><li>Ensure the availability and functionality of a technical test environment for internal testing and experimentation with new technologies, coordinating maintenance, updates, and enhancements as needed.</li></ul> <p><strong>Qualifications &amp; Experience:</strong></p><br> <p><strong>Education:</strong></p><br> <ul><li> Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. </li></ul> <p><strong>Experience:</strong></p><br> <ul><li> Minimum of 4 years of experience in implementing data security, compliance, and governance solutions, with a strong focus on Microsoft Purview.</li><li>At least 2 years in a supervisory role, overseeing the implementation and delivery of data protection and compliance initiatives.</li><li>Hands-on experience implementing Microsoft Purview Information Protection solutions, including DLP, data classification, retention policies, and regulatory compliance.</li><li>Experience implementing data governance, risk management, and regulatory compliance requirements aligned with frameworks such as GDPR, NCA, and ISO 27001.</li><li>Extensive experience working with Microsoft Purview Compliance Portal, Insider Risk Management, eDiscovery, and Audit.</li><li>Experience with Microsoft Purview Data Loss Prevention (DLP) policies across Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online.</li><li>Strong understanding of Microsoft Information Protection (MIP)for labeling, encryption, and rights management.</li><li>Familiarity with Microsoft Defender for Cloud Apps for data security monitoring and threat detection.</li><li>Knowledge of Microsoft Intune for Mobile Device Management (MDM) &amp; Mobile Application Management (MAM)and how it integrates with Conditional Access policies for secure access control.</li><li>Ability to effectively communicate data protection strategies, compliance requirements, and risk management policies to both technical and non-technical stakeholders.</li></ul> <p><strong>Certifications</strong>:</p><br> <p><strong>Required Certifications:</strong></p><br> <ul><li> GIAC Certified Data Protection or an equivalent certification.</li><li>Vendor certifications in DLP, Data Classification, Litigation Holds, or governance tools.</li><li>Preferred Certifications as below:</li><li>Microsoft Certified: Information Protection Administrator Associate (SC-400)</li><li>Cybersecurity Architect Expert (SC-100)</li></ul> <p><strong>Skills:</strong></p><br> <ul><li> Strong leadership and team management capabilities.</li><li>Excellent project management skills.</li><li>Knowledge in security solution design and architecture.</li><li>Proficiency in data security tools such as DLP, Data Classification, and CASB.</li><li>Strong analytical and problem-solving abilities, with attention to detail and the ability to work under pressure.</li><li>Effective communication and customer engagement skills.</li><li>Thorough understanding of quality assurance practices and methodologies.</li><li>Hands-on experience in implementing Microsoft Purview solutions.</li><li>Proven experience in configuring and troubleshooting security solutions.</li><li>Commitment to staying updated with emerging data security trends, risks, technologies, and best practices to enhance protection and compliance.</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA / Hybrid<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: The Cloud Systems and DevOps Analyst will perform the following tasks: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required. Excellent analytical, problem-solving, and communication skills are required. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Social Development Officer Ministry of Social Affairs Background In the context of prolonged displacement, economic crises, and increasing social vulnerabilities, MOSA seeks to recruit a development expert to support the implementation and coordination of social development interventions under the social welfare component of the National Social Protection Strategy, and the local development component of MoSA 2PHONE_NUMBER Strategy, particularly those delivered through Social Development Centers (SDCs). In this process, the role aims to bridge humanitarian, development and peace programming within MOSA and support the development and implementation of the MoSA Social Development Centers Strategy. The role will work closely with government counterparts, UN agencies, and civil society, to promote inclusive, holistic and conflict sensitive interventions that address vulnerabilities and strengthen community resilience. The position will also support the alignment of relevant humanitarian and development interventions with MoSA s SDC platform, including the gradual integration or linkage of selected partner-supported activities, tools and referral pathways into SDCs where appropriate, in line with national policies, institutional sustainability, protection principles and MoSA priorities.</p><p>Roles and Responsibilities</p><p>Support the development and operationalization of the SDC Strategy</p><p>Support MoSA in finalizing, refining and operationalizing the Social Development Centers Strategy, ensuring alignment with the MoSA 2PHONE_NUMBER Strategy and the National Social Protection Strategy. Support the translation of the SDC Strategy into practical implementation plans, including phased roll-out plans, annual workplans, geographic prioritization, responsibilities, timelines and follow-up mechanisms. Assist in defining and refining the role of SDCs as local entry points for social services, outreach, referrals, community engagement, social assistance linkages, protection-sensitive support, economic inclusion referrals and local initiatives.development Support MoSA in clarifying the minimum service package of SDCs, including core functions such as intake, identification, referral, follow-up, communication, community engagement, community outreach, protection risk identification, case management linkages and coordination with specialized service providers. Support the development or refinement of SOPs, guidance notes, templates and tools required for SDC strategy implementation.</p><p>Support implementation follow-up and coordination across MoSA structures</p><p>Work closely with relevant MoSA central departments, regional structures and SDC heads to support implementation of the SDC Strategy. Establish and maintain an implementation follow-up mechanism, including action trackers, progress dashboards, regular check-ins and reporting templates. Support regular coordination meetings between MoSA central units, regional focal points and selected SDCs to identify bottlenecks, document progress and agree on corrective actions. Support the organization and documentation of consultations, workshops and technical meetings related to SDC reform, service packages, referral pathways, staffing needs, capacity building and operational planning. Help ensure that SDC-level implementation is aligned with national standards while allowing flexibility to respond to local needs and area-specific vulnerabilities.</p><p>Coordinate stakeholders and partner alignment around SDCs</p><p>Support MoSA in coordinating with UNHCR, UN agencies, NGOs, municipalities, civil society organizations and development partners working in or through SDCs. Map ongoing and planned partner interventions linked to SDCs, including social services, protection, psychosocial support, GBV, child protection, disability inclusion, economic inclusion, local development, outreach and referral activities. Support MoSA in identifying opportunities to reduce duplication, improve complementarity and align partner-supported activities with the SDC Strategy. Support the integration of selected UNHCR-supported tools, practices, referral pathways and activities into SDCs, where appropriate and in line with MoSA systems.</p><p>Support monitoring, reporting, learning and institutionalization</p><p>Support MoSA in developing a monitoring framework for SDC Strategy implementation, including indicators on coverage, accessibility, service delivery, referrals, partner presence, capacity building, inclusion and user feedback. Prepare regular implementation updates, meeting minutes, action-point trackers, progress reports and briefing notes for MoSA leadership and partners. Document implementation challenges, lessons learned, good practices and recommendations to inform adjustments to the SDC Strategy and its roll-out. Support the preparation of briefs, concept notes and partner updates related to SDC reform, service delivery strengthening and institutional development. Support MoSA in institutionalizing SDC coordination and follow-up mechanisms within its regular structures, rather than creating parallel project-based arrangements.</p><p>Support MOSA s engagement with development actors, donors, finance institutions and the private sector to mobilize resources</p><p>Contribute to MOSA s engagement with development partners, including International Financial Institutions, Multilateral Development Banks, and Bilateral Development donors and the private sector to mobilize resources, roles and capacities that advance NSPS aligned initiatives with strategy Assist MOSA in identifying, strategically articulating and capitalizing development and resilience opportunities and partnerships, including through building internal capacities, tools and messaging Contribute to concept notes, briefs, and proposals linked to NSPS priorities</p><p>Documentation, monitoring, evaluation and reporting</p><p>Support MOSA to document and operationalize its SDC strategy and response framework through the development and refinement of SOPs, tools, guidance, and costed, multi year workplans, including phased implementation scenarios aligned with existing capacities, with the aim to enact it into inclusive government funded policies and/or legal frameworks Contribute to studies and analytical activities that build the conceptual framework and evidence base for comprehensive, inclusive and development-oriented responses to forced displacement. Organize, facilitate and report on relevant stakeholder meetings, as well as follow up on action points Report regularly on key activities, constraints, achievements, lessons learned and solutions, as well as contribute to monitoring, reporting, and learning focused on coverage, quality, and inclusiveness</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree, preferably at an advanced level, in International Development, Development Studies Public Policy, Public Administration, Political Science, Economics, Social Sciences or other relevant technical fields</li><li>Minimum 7 years of experience in strategy development, planning, implementation and management of protection, community development or social services programming, reform and systems strengthening</li><li>Experience in community-based service delivery, case management, referral pathways, social workforce strengthening, and area-based programming is highly desirable.</li><li>Experience working with UN agencies, NGOs, municipalities, local authorities and government counterparts in Lebanon is an asset.</li><li>Knowledge of humanitarian-development linkages, displacement dynamics, protection mainstreaming and inclusion is desirable, particularly in relation to service delivery through national systems.</li><li>Strong understanding of social service delivery systems, decentralized service provision, SDC operations, social welfare, protection, inclusion and referral pathways.</li><li>Demonstrated experience in strategy operationalization, including development of workplans, implementation tools, SOPs, monitoring frameworks and progress reports.</li><li>Strong coordination and facilitation skills, including experience managing multi-stakeholder consultations, technical working groups and follow-up mechanisms.</li><li>Understanding of protection mainstreaming, accountability to affected populations, community engagement, case management, inclusion of persons with disabilities, gender-sensitive programming and access to services.</li><li>Solid knowledge of poverty, vulnerability, displacement, social protection and social development challenges in Lebanon.</li><li>Proven analytical, drafting and reporting skills, including ability to prepare briefs, meeting minutes, action trackers, implementation updates and donor/government-facing documents.</li><li>Ability to work closely with central and field-level teams, including SDC heads, regional coordinators and partner organizations.</li><li>Ability to work independently, manage multiple workstreams and follow up on implementation bottlenecks.</li><li>Fluency in Arabic and English; French is an asset.</li></ul><p></p></section>