وظائف مشرف مدنى في لبنان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Project Officer is responsible for ensuring the efficient and effective implementation of project and grant activities. This includes coordinating project operations, managing field staff and casual workers, maintaining productive relationships with partners and stakeholders, and overseeing day-to-day site activities. The role ensures that all activities are carried out in alignment with organizational policies, donor requirements, safeguarding principles, and community needs. By collecting accurate data, managing documentation, monitoring progress, and ensuring smooth communication and coordination, the Project Officer plays a key role in supporting the successful delivery of projects, promoting accountability, and fostering collaboration with partners and communities.</p><p>Ensure Implementation and Coordination</p><ul><li>Implement assigned activities in line with weekly work plans and guidance provided by the Project Coordinator.</li><li>Supervise field activities and support teams to ensure operations are carried out efficiently, safely, and in an organized manner.</li><li>Ensure compliance with organizational policies, donor requirements, safeguarding standards, and operational procedures.</li><li>Identify and address challenges arising during implementation and escalate issues when needed.</li><li>Support coordination with partners, stakeholders, suppliers, and community representatives to facilitate smooth implementation of activities.</li><li>Assist in the procurement and logistical follow-up of items and services in line with approved budgets and organizational procedures.</li><li>Support data collection, documentation, and reporting processes to ensure accuracy and accountability.</li><li>Maintain effective communication with the Project Coordinator and relevant teams regarding progress, challenges, and field updates.</li></ul><p>Relationship Management</p><ul><li>Maintain and strengthen relationships with partners, ensuring effective collaboration and communication.</li><li>Act as a liaison between the organization and partners during response activities.</li></ul><p>Communication, Coordination and support</p><ul><li>Coordinate and communicate effectively with casual workers to ensure alignment with response objectives.</li><li>Provide clear instructions and resolve any concerns or issues raised.</li><li>Support the overall coordination of grant activities to ensure timely and effective implementation.</li><li>Contribute to the preparation of reports, updates, and evaluations.</li><li>Assist in any other tasks as directed by the supervisor to support the success of the emergency response.</li></ul><p>Handle Reporting, Recording and Proposal Development</p><ul><li>Deliver high quality, accurate and timely daily reports;</li><li>File all relevant project documents in line with WV s requirements for project auditing;</li><li>Track task progress in line with the established tracking system;</li><li>Handle stock (pins and cards) in line with WV s policies;</li><li>Conduct data gathering for project amendments and proposals;</li></ul><p>Data Collection and File management</p><ul><li>Collect and compile data related to distributions, site operations, and partner activities.</li><li>Maintain accurate and up-to-date records for reporting and accountability purposes.</li><li>Analyse data to provide insights and recommendations for improved operations.</li><li>Organize and manage both physical and digital files related to response operations.</li><li>Ensure that documentation is complete, accessible and compliant with WV standards.</li></ul><p>Handle distribution</p><ul><li>Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists as proof that they have been received kits.</li><li>Support team leader in ensuring that all distribution-supporting documents are in place (Beneficiaries list, issuance note, return note, Daily distribution report ).</li><li>Support Project Coordinator in preparing daily distribution reports as per donor and WV required templates.</li><li>Report any issues/challenges faced at field level to Project Coordinator.</li><li>Make sure to refer any protection case to Project Coordinator.</li><li>Perform other duties as required</li><li>Attend and participate in WVL s spiritual nurture and other organizational events</li><li>Responsible of own security and actively contribute to a positive security culture</li><li>Report CP incidents as per the safeguarding policy guidelines.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager</li><li>Perform other duties as assigned by Line Manager</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors degree in business administration, Social Sciences or any related field.</li><li>A minimum of 2-years experience in humanitarian or development programs, particularly in emergency response.</li><li>Experience in distribution, partner management and site operations</li><li>Fluent in written and Spoken English &amp; Arabic</li><li>Willingness to travel up to 70% to field sites.</li><li>Strong organizational and coordination skills.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in data collection tools and Microsoft Office Suite.</li><li>Ability to work under pressure and adapt to changing priorities.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI's interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in 26 countries, the SI teams 3200 people in total, made up of expatriates, national staff, permanent staff at HQ, and a few volunteers - intervene with professionalism and commitment while respecting cultural norms. About the job The main challenges: Due to the funding situation and the merger of the Finance and HR departments, the size of the Administration Department has been significantly reduced over the past period. While the mission was able to secure additional funding resources, the current team structure has not been sufficient to fully absorb the increasing workload and support demands. Key challenges included: * Delays in accounting closure and financial reporting processes due to limited staffing capacity. * Capacity constraints within the Administration Department in the bases following the restructuring. * Increased volume of activities resulting from the ongoing emergency response. * A high number of project audits, and donor reports requiring financial and administrative support. * Increased demand for operational support across bases and departments despite reduced human resources. Priorities for the 2/3 first months: Accounting and internal reporting for Q1, Q2 and Q3 of of 2026 Preparation of budget proposals for upcoming funding opportunities (OCHA, GIZ, etc.) Support the budget holders in bases and coordination in the budget financial management Training for the admin supervisors in the bases on accounting and financial management Security constraints: The position is based in Beirut with frequent travel to the 2 bases in Saida and Tripoli. The security in the South has been generally fine since the eclips of April 17. However, in areas South of Saida district security is shaky due to frequent IDF air, drone and artillery strikes. Beirut has been more stable since April 17 but in case of escalations airstrikes can heavily affect the Southern Suburbs and potentially other areas SI will offer you A salaried position: According to experience, starting from EUR 2310 gross per month (2100 base salary + 10% annual leave allowance paid monthly) and a monthly Per Diem of USD 750. SI also covers accommodation costs and travel expenses between the expatriate's country of origin and the place of assignment. Breaks: During the assignment, a system of alternation between work and time off is implemented at the rate of 7 working days every three months (with a USD 850 break allowance, allocated by Sl). To these breaks periods, SI grants one (1) additional rest day per month worked. Insurance package: Expatriates benefit from an insurance package which refunds all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Relevant Field</li><li>EXPERIMENT IN THE HUMANITARIAN SECTOR : 3-4 years</li><li>EXPERIMENT ON SIMILAR POSITION : 3-4 years</li><li>Accounting skills including use of ERP software (preferably SAGA and/or Microsoft Navision/business central)</li><li>Financial Management skills: Budgeting, monitoring and donor financial reporting</li><li>Cash flow and treasury management</li><li>Management of sub-awards and partner financial monitoring</li><li>Advanced Excel Skills (advanced formulas, pivot table, chart presentation and financial modeling)</li><li>Donor compliance and audit preparation (specially for ECHO, GIZ, AFD and UN agencies)</li><li>Internal control, risk mitigation and implementation of financial procedures</li><li>Knowledge if taxation and NSSF regulations (salaries, VAT treatment)</li><li>Highly organized with the ability to prioritize multi tasks effectively</li><li>Experience in facilitation and/or designing trainings and skills development activities</li><li>Able to work autonomously, with strong time-management skills</li><li>Excellent communication skills (written and verbal)</li><li>Strong team Management and teamwork abilities</li><li>Ability to perform effectively under presusse and in challenging context</li><li>Detail-oriented and solution-oriented</li><li>Strong Computer skills is essential</li></ul><p></p></section>

<p><h4>Benefits:</h4> <p><strong>401(k)</strong><br> <strong>401(k) matching</strong><br> <strong>Dental insurance</strong><br> <strong>Health insurance</strong><br> <strong>Paid time off</strong></p> <h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Position summary</h4> <p>We are seeking an experienced Thermal Spray Process Engineer to support and improve thermal spray coating operations in a manufacturing environment. This position is responsible for process development, production support, process documentation, quality improvement, troubleshooting, customer support, and continuous improvement initiatives related to thermal spray technologies.</p> <p>The ideal candidate will have strong hands-on and technical experience with multiple thermal spray processes, including HVOF, Plasma Spray, Flame Spray, and Twin-Wire Arc Spray systems. Crucially, this individual must possess the ability to lead end-to-end technical projects related to component parts repair orchestrating everything from pre-machining and surface prep to thermal spray application and final post-machining operations (including precision grinding). This role works closely with production, customers, and leadership to ensure coating performance, operational efficiency, and compliance with customer and industry requirements.</p> <p>Due to ITAR and customer compliance requirements, candidates must be either a U.S. or U.S. Permanent (Green Card Holder).</p> <h4>Essential duties and responsibilities</h4> <ul> <li>Process development: Develop, optimize, and maintain thermal spray coating processes for production and new customer applications.</li> <li>Technical expertise: Provide core technical expertise for HVOF (High Velocity Oxygen Fuel), Plasma Spray, Flame Spray, and Twin-Wire Arc Spray systems.</li> <li>Project leadership & parts repair: Lead comprehensive technical projects focused on industrial parts repair, successfully managing the full sequence of operational steps including necessary pre-machining, thermal spray coating, and precision post-machining/grinding.</li> <li>Troubleshooting: Troubleshoot coating, equipment, and process issues to improve quality, repeatability, and throughput.</li> <li>Contract review: Perform daily contract review on incoming jobs, creating precise process instructions in the ERP system for production staff to follow.</li> <li>Production support: Support production teams with process parameters, work instructions, operator training, and process controls, taking a primarily hands-on approach.</li> <li>Tooling & design: Design fixturing and masking for customer parts as needed.</li> <li>Technical documentation: Read, interpret, and create blueprints, technical drawings, schematics, and computer-generated reports.</li> <li>Metallurgical analysis: Perform coating evaluations, root cause investigations, and metallurgical analysis to identify process improvements and resolve customer issues.</li> <li>Capital improvements: Assist with equipment evaluations, maintenance coordination, and capital improvement projects.</li> <li>Customer interface: Serve as the primary technical resource for customers regarding coating selection, process capabilities, feasibility assessments, and root cause investigations.</li> <li>Quality compliance: Follow all AS9100/ISO 9001 standards, internal quality policies, OSHA safety regulations, and company safety policies.</li> <li>General assignments: Complete additional assignments and projects as prescribed by your supervisor.</li> </ul> <h4>Job requirements</h4> <ul> <li>Citizenship: Must be a U.S./Green Card holder. Sponsorship is not provided for this position.</li> <li>Education: Bachelor's degree in Materials Engineering, Metallurgical Engineering, Mechanical Engineering, Manufacturing Engineering, or a related engineering discipline is required.</li> <li>Experience: A minimum of 5 years of engineering experience in thermal spray or related coatings technologies is required.</li> <li>Technology competency: Demonstrated hands-on experience with HVOF, Plasma Spray, Flame Spray, and Twin-Wire Arc Spray operations.</li> <li>Equipment know-how: Experience operating, troubleshooting, and optimizing industrial thermal spray equipment is strongly recommended.</li> <li>Manufacturing process depth: Strong understanding of coating properties, metallurgy, surface preparation, masking, and crucial finishing operations (including pre- and post-coat machining and grinding tolerances).</li> <li>Problem solving: Proven experience troubleshooting thermal spray processes and complex coating quality issues.</li> <li>Software: Solidworks or equivalent 3-D modeling software experience is required.</li> <li>Leadership & communication: Strong communication skills with a proven ability to train operators, lead technical projects cross-functionally, and collaborate across departments.</li> <li>Organization: Must have excellent organizational and project management skills.</li> <li>Software proficiency: Must be proficient in Microsoft Office software.</li> <li>Physical demands: Ability to work in a manufacturing environment with exposure to noise, heat, dust, and industrial equipment. Ability to stand, walk, bend, and lift up to 50 pounds occasionally.</li> <li>PPE: Ability to wear required PPE, including respirators, eye, and hearing protection when necessary.</li> <li>Screening: All employment at IBC Group is conditional upon results from a background check and drug test.</li> </ul></p><p></p>

<p><h4>Benefits:</h4> <p><strong>401(k)</strong><br> <strong>401(k) matching</strong><br> <strong>Dental insurance</strong><br> <strong>Health insurance</strong><br> <strong>Paid time off</strong></p> <h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Position summary</h4> <p>We are seeking an experienced Thermal Spray Process Engineer to support and improve thermal spray coating operations in a manufacturing environment. This position is responsible for process development, production support, process documentation, quality improvement, troubleshooting, customer support, and continuous improvement initiatives related to thermal spray technologies.</p> <p>The ideal candidate will have strong hands-on and technical experience with multiple thermal spray processes, including HVOF, Plasma Spray, Flame Spray, and Twin-Wire Arc Spray systems. Crucially, this individual must possess the ability to lead end-to-end technical projects related to component parts repair orchestrating everything from pre-machining and surface prep to thermal spray application and final post-machining operations (including precision grinding). This role works closely with production, customers, and leadership to ensure coating performance, operational efficiency, and compliance with customer and industry requirements.</p> <p>Due to ITAR and customer compliance requirements, candidates must be either a U.S. or U.S. Permanent (Green Card Holder).</p> <h4>Essential duties and responsibilities</h4> <ul> <li>Process development: Develop, optimize, and maintain thermal spray coating processes for production and new customer applications.</li> <li>Technical expertise: Provide core technical expertise for HVOF (High Velocity Oxygen Fuel), Plasma Spray, Flame Spray, and Twin-Wire Arc Spray systems.</li> <li>Project leadership & parts repair: Lead comprehensive technical projects focused on industrial parts repair, successfully managing the full sequence of operational steps including necessary pre-machining, thermal spray coating, and precision post-machining/grinding.</li> <li>Troubleshooting: Troubleshoot coating, equipment, and process issues to improve quality, repeatability, and throughput.</li> <li>Contract review: Perform daily contract review on incoming jobs, creating precise process instructions in the ERP system for production staff to follow.</li> <li>Production support: Support production teams with process parameters, work instructions, operator training, and process controls, taking a primarily hands-on approach.</li> <li>Tooling & design: Design fixturing and masking for customer parts as needed.</li> <li>Technical documentation: Read, interpret, and create blueprints, technical drawings, schematics, and computer-generated reports.</li> <li>Metallurgical analysis: Perform coating evaluations, root cause investigations, and metallurgical analysis to identify process improvements and resolve customer issues.</li> <li>Capital improvements: Assist with equipment evaluations, maintenance coordination, and capital improvement projects.</li> <li>Customer interface: Serve as the primary technical resource for customers regarding coating selection, process capabilities, feasibility assessments, and root cause investigations.</li> <li>Quality compliance: Follow all AS9100/ISO 9001 standards, internal quality policies, OSHA safety regulations, and company safety policies.</li> <li>General assignments: Complete additional assignments and projects as prescribed by your supervisor.</li> </ul> <h4>Job requirements</h4> <ul> <li>Citizenship: Must be a U.S./Green Card holder. Sponsorship is not provided for this position.</li> <li>Education: Bachelor's degree in Materials Engineering, Metallurgical Engineering, Mechanical Engineering, Manufacturing Engineering, or a related engineering discipline is required.</li> <li>Experience: A minimum of 5 years of engineering experience in thermal spray or related coatings technologies is required.</li> <li>Technology competency: Demonstrated hands-on experience with HVOF, Plasma Spray, Flame Spray, and Twin-Wire Arc Spray operations.</li> <li>Equipment know-how: Experience operating, troubleshooting, and optimizing industrial thermal spray equipment is strongly recommended.</li> <li>Manufacturing process depth: Strong understanding of coating properties, metallurgy, surface preparation, masking, and crucial finishing operations (including pre- and post-coat machining and grinding tolerances).</li> <li>Problem solving: Proven experience troubleshooting thermal spray processes and complex coating quality issues.</li> <li>Software: Solidworks or equivalent 3-D modeling software experience is required.</li> <li>Leadership & communication: Strong communication skills with a proven ability to train operators, lead technical projects cross-functionally, and collaborate across departments.</li> <li>Organization: Must have excellent organizational and project management skills.</li> <li>Software proficiency: Must be proficient in Microsoft Office software.</li> <li>Physical demands: Ability to work in a manufacturing environment with exposure to noise, heat, dust, and industrial equipment. Ability to stand, walk, bend, and lift up to 50 pounds occasionally.</li> <li>PPE: Ability to wear required PPE, including respirators, eye, and hearing protection when necessary.</li> <li>Screening: All employment at IBC Group is conditional upon results from a background check and drug test.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>July 20, 2026<p><b>Hardship Level (not applicable for home-based)</b></p><br>D<p><b>Family Type (not applicable for home-based)</b></p><br><br><br><br><br><br><br><br>Family<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>UNOPS LICA6<p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>2026-08-01<p><b>Terms of Reference</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>TERMS OF REFERENCE<br>1. General Background<br>According to government estimates, Lebanon hosts approximately 900,000 displaced refugees from Syria and other countries. Despite gradual improvements in some socioeconomic indicators, humanitarian needs remain significant. The 2025 Vulnerability Assessment of Syrian Refugees (VASyR) found that 72 per cent of refugee families live below the poverty line, with 60 per cent living in extreme poverty. <br>UNHCR implements a diverse portfolio of cash assistance programmes covering basic needs, protection, education, and solutions-oriented interventions. These programmes generate significant volumes of operational, financial, monitoring, and vulnerability data that inform programme design and strategic decision making. The largest of these is the regular Multipurpose Cash Assistance (MPCA) programme, which provides monthly support to vulnerable refugee households and serves as a key source of evidence and insights on household vulnerability, expenditure patterns, programme outcomes, and targeting effectiveness.<br>Cash assistance is delivered through a coordinated inter-agency approach led jointly by UNHCR and WFP. The regular MPCA programme is implemented in close partnership with WFP, ensuring a coordinated and efficient response that maximizes coverage of vulnerable refugee households while generating valuable operational and analytical insights.<br> <br>In addition to implementing its own programmes, UNHCR co-leads the Lebanon Cash Working Group (CWG). Through the CWG, UNHCR works with UN agencies, NGOs, donors, and government counterparts to promote harmonized approaches to targeting, transfer values, delivery mechanisms, monitoring, accountability, and data sharing. <br>Given the scale of needs and increasingly constrained resources, robust evidence generation and targeting systems are critical to ensuring assistance reaches those most in need timely. The incumbent will serve within UNHCR’s Cash Based Interventions Unit in Beirut under the overall supervision of the Senior Programme CBI Officer. <br>The unit leads the design, targeting, delivery, monitoring, analysis, and reporting of UNHCR’s cash assistance programmes and currently comprises one international and four national staff members. Working closely with colleagues from Programme, Protection, Registration, Communication with Communities, Data Management, and other functional areas, the incumbent will contribute to the generation, analysis, visualization, and reporting of data and evidence that support programme design, targeting, monitoring, accountability, and strategic decision making across UNHCR’s cash portfolio, while also supporting inter-agency coordination through the Cash Working Group.<br>2. Purpose and Scope of Assignment<br>The CBI Associate will support the analysis, visualization, and reporting of data related to UNHCR’s cash assistance programmes, including vulnerability assessments, programme monitoring, financial transactions, targeting systems, and statistical reporting. The position will contribute to generating evidence and insights that support the effective delivery of humanitarian assistance through Cash Based Interventions (CBI), while ensuring the integrity and effective use of data systems and operational processes.<br>The incumbent will:<br>• Support the management, maintenance, quality assurance, and continuous improvement of databases and information management systems used in UNHCR cash assistance programmes.<br>• Assist in administering the databases supporting the regular Multipurpose Cash Assistance (MPCA) programme and other cash interventions.<br>• Produce routine and ad hoc statistical reports, dashboards, visualizations, charts, and analytical outputs to support programme management, operational decision making, and reporting requirements.<br>• Support the analysis of vulnerability, targeting, monitoring, financial, and operational datasets to generate evidence and insights for programme planning and implementation.<br>• Contribute to the preparation of regular reports and analyses on cash assistance delivery, coverage, targeting outcomes, and beneficiary profiles.<br>• Assist with data validation, reconciliation, and quality control processes to ensure the accuracy, completeness, and reliability of programme data.<br>• Support monthly payment reconciliation, refund processing, and related financial verification activities in coordination with relevant stakeholders.<br>• Conduct data cross-checks to verify beneficiary eligibility, maintain data integrity, and minimize duplication across assistance records.<br>• Maintain and update beneficiary lists and support the timely processing and delivery of cash assistance to eligible households.<br>• Support the analysis and follow up of operational cases, including referrals and reports received from protection, registration, and other functional units that may impact eligibility or assistance delivery.<br>• Liaise with internal units, implementing partners, financial service providers, and other stakeholders to facilitate data exchange, information management, and coordinated implementation of cash assistance activities.<br>• Support the development and documentation of improvements to databases, reporting tools, data workflows, and business processes.<br>• Assist in providing training and technical support to UNHCR staff and partners on data systems, reporting tools, and cash assistance processes.<br>• Promote and apply data protection principles, information security standards, and best practices in the management of beneficiary and programme data.<br>• Monitor database performance, troubleshoot technical issues, and coordinate with relevant teams to resolve system-related challenges.<br>• Support field monitoring activities, missions, and visits to financial service providers and partners to verify implementation arrangements and strengthen programme oversight.<br>• Represent UNHCR in cash assistance related technical meetings, working groups, and coordination forums, as required.<br>• Contribute to inter-agency information sharing, analysis, and evidence generation efforts supporting coordinated cash assistance responses.<br>• Escalate complex incidents, data quality issues, and operational risks to the supervisor for guidance and resolution.<br>• Perform other related duties as required.<br>3. Monitoring and Progress Controls<br>• Maintain cash assistance records with agreed data quality standards, ensuring timely updates, validation, reconciliation, and resolution of data discrepancies.<br>• Produce accurate and timely monthly, quarterly, and ad hoc reports, dashboards, visualizations, and statistical analyses that support programme implementation, targeting, monitoring, and management decision making.<br>• Contribute to evidence generation through analysis of vulnerability, monitoring, financial, and operational data, including the production of analytical briefs, presentations, and programme insights as required.<br>• Provide technical support, training, and coordination with internal stakeholders, partners, and service providers, while ensuring compliance with data protection standards and contributing to improvements in data systems and reporting workflows.<br>4. Qualifications and Experience<br>a. Education (Level and area of required and/or preferred education)<br>• For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher<br>• Relevant university degree in Economics, Statistics, Computer Science, Data science, Database Management is preferred.<br>• Knowledge of English and/or UN working language of the duty station if not English.<br>b. Work Experience<br>Essential<br>• At least 2 years of relevant professional experience in data management, information management, programme support, monitoring, reporting, or database administration, preferably within humanitarian, development, social protection, or refugee assistance programmes<br>• Demonstrated experience managing and maintaining databases, conducting data validation and quality assurance, and supporting the analysis of large datasets. <br>• Experience producing statistical reports, dashboards, visualizations, and analytical products using tools such as Excel, Power BI, SQL, Kobo, ActivityInfo, or similar platforms. <br>• Experience developing scalable, automated workflows and data pipelines through robust application programming and scripting.<br>• Experience supporting cash assistance, humanitarian programming, social protection, or other beneficiary management systems, including payment processing, reconciliation, monitoring, or operational reporting. <br>• Experience coordinating with multiple stakeholders, including partners, service providers, and internal teams, and providing technical support or training on data systems and processes. <br>Desirable<br>• Experience with cash based interventions (CBI), social assistance, or humanitarian cash delivery mechanisms. <br>• Experience with refugee operations, vulnerability assessments, beneficiary targeting, monitoring systems, or inter-agency data management processes<br>• Familiarity with UNHCR systems and tools, including ProGres, CashAssist or similar information management platforms<br>c. Key Competencies<br>Technical Knowledge and Skills<br>• Demonstrated experience in data management, database administration, data quality assurance, and information management.<br>• Strong quantitative and analytical skills, including the ability to analyse, interpret, and present complex datasets.<br>• Advanced proficiency in Microsoft Excel, including data cleaning, validation, analysis, and reporting.<br>• Experience producing dashboards, data visualizations, statistical reports, and analytical products using tools such as Power BI, Excel, SQL, Kobo, ActivityInfo, or similar platforms.<br>• Demonstrate advanced proficiency in at least one programming language such as Python, R, and SQL.<br>• Knowledge of data protection principles and information management best practices.<br>• Strong report writing and presentation skills, including the ability to communicate complex findings to non-technical audiences.<br>• Experience supporting operational processes involving beneficiary management, financial transactions, reconciliation, or programme monitoring.<br>Key Competencies<br>• Analytical thinking and problem solving.<br>• Attention to detail and commitment to data accuracy.<br>• Planning and organizing skills with the ability to manage multiple priorities and deadlines.<br>• Strong interpersonal and communication skills.<br>• Ability to work effectively in a multi-functional and multicultural environment.<br>• High level of integrity, professionalism, and discretion when handling sensitive data.<br>• Ability to work independently while maintaining regular communication with supervisors and stakeholders.<br>• Experience supporting inter-agency coordination, information sharing, and reporting processes.<br>• Ability to identify opportunities for process improvement, automation, and innovation in data management and reporting workflows.<br>• Ability to translate data and analytical findings into actionable operational recommendations.<br>• Demonstrated adaptability and ability to perform effectively in rapidly changing operational environments.<br>Desired Candidate Profile:<br>Nature of the Position:<br>Lebanon hosts approximately 900,000 displaced refugees from Syria and other countries, with humanitarian needs remaining significant. The 2025 Vulnerability Assessment of Syrian Refugees found that 72 per cent of refugee families live below the poverty line and 60 per cent live in extreme poverty. UNHCR implements a diverse portfolio of cash assistance programmes covering basic needs, protection, education, and solutions-oriented interventions, generating substantial operational, financial, monitoring, and vulnerability data to inform programme design and decision-making. The regular Multipurpose Cash Assistance programme is the largest of these programmes and provides monthly support to vulnerable refugee households, while also generating evidence on household vulnerability, expenditure patterns, programme outcomes, and targeting effectiveness. Cash assistance is delivered through a coordinated inter-agency approach led jointly by UNHCR and WFP, with UNHCR also co-leading the Lebanon Cash Working Group to promote harmonized approaches to targeting, transfer values, delivery mechanisms, monitoring, accountability, and data sharing. <br>The position is based in Beirut within UNHCR’s Cash Based Interventions Unit and works under the overall supervision of the Senior Programme CBI Officer. The incumbent will support data analysis, visualization, reporting, database management, quality assurance, payment reconciliation, and evidence generation across UNHCR’s cash assistance portfolio. The role will also contribute to operational decision-making, programme monitoring, vulnerability analysis and targeting, payment processing, accountability, and inter-agency coordination, working closely with Programme, Protection, Registration, Communication with Communities, Data Management, field colleagues, partners, service providers, and other stakeholders. <br>Desired Candidate Profile:<br>Essential Attributes:<br>• Experience in data management, information management, or database administration using data analysis and visualization tools such as Excel, Power BI, SQL, Kobo, ActivityInfo, Python, R, or similar platforms. <br>• Demonstrated experience managing and maintaining databases, supporting data validation and quality assurance, and analysing large operational datasets. <br>• Experience supporting operational processes related to cash assistance, beneficiary management, payment processing, reconciliation, monitoring, or operational reporting. <br>• Experience producing statistical reports, dashboards, visualizations, charts, and analytical outputs to support programme implementation, monitoring, management decision-making, and reporting. <br>• Strong analytical, reporting, and communication skills, with the ability to present complex data clearly and provide technical support to internal teams, partners, or service providers<br>Desirable Attributes:<br>• Experience with cash-based interventions, social assistance, or humanitarian cash delivery mechanisms. <br>• Knowledge of data protection principles, information security standards, and good practices in managing sensitive beneficiary and programme data. <br>• Familiarity with refugee operations, vulnerability assessments, beneficiary targeting, programme monitoring systems, or inter-agency data management processes<br>• Familiarity with UNHCR systems and tools, including ProGres, Project X, CashAssist, or similar information and cash management platforms.<b>Standard Job Description</b><b>Required Languages </b><p>,</p><br><p>,</p><br><b>Desired Languages </b><p>,</p><br><p>,</p><br><b>Additional Qualifications</b><p><i>Skills</i></p><br><p><i>Education</i></p><br><p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><br><br><p><b>Other information</b></p><br>This position doesn't require a functional clearance<p><br><b>Remote</b></p><br>No </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Grievances Officer reports to the Senior Field Investigator, A18.<br> Responsibilities<br>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner’s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations; Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner; Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation; Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures; Assesses and oversees the implementation of preventative actions of received petitions/complaints ; Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees; As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations; Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Planning and Organizing Persuading and Influencing Analyzing Following Instructions and Procedures Learning and Researching<br> Education<br>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number “Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.” Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: G14 the monthly salary will start from USD 1,628.40 (Monthly Salary 1,461.40 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal candidates only. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Practical Technical knowledge, skills, and expertise in audit and/or communication. Additional information: The incumbent may be required to use UNRWA vehicles and should be in possession of a valid driving license. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>