وظائف مشرف سكن

Handle purchasing activities from local and foreign suppliers and ensure that purchased items are both cost-efficient and of high quality. <br>- Maintain positive and efficient supplier relations <br>- Research and evaluate prospective suppliers <br>- Evaluate supply options and review available records <br>- Plan for the timely purchase of products, services and supplies according to the company’s needs <br> - Receive all purchasing needs and requests from the different departments of the company <br>- Collaborate with key internal stakeholders to ensure clarity of the specifications and expectations <br>- Negotiate purchase terms and conditions with suppliers to optimize the transactions <br>- Follow up on orders and ensure timely delivery <br>- Check that all purchases comply with department’s requests and company’s standards <br>- Issue and maintain accurate purchase records and reports including cost analysis, tracking of the purchasing operation and supplier information <br>- Coordinate with inventory control to determine and monitor inventory needs <br>- Report regularly to supervisor on execution challenges, supplier’s service, market indicators, etc

Summary: The Warehouse Controller is responsible for overseeing and managing warehouse operations to ensure efficient and accurate handling of inventory. This role involves monitoring stock levels, coordinating inventory movements, and ensuring compliance with company policies and procedures. <br> <br>Key Responsibilities: <br> <br>• Receive the shipment on the loading docks <br>• Control every order before loading <br>• Control the Malt Gallery (cage) out orders and transfers <br>• Control returned and damaged goods and conduct a detailed reconciliation between all pos / receipts <br>• Handle all employees’ orders and issue manual orders for warehouse employees on the spot <br>• Check on the proper packing of large orders and deliveries before loading <br>• Participate in the warehouse inventory <br>• Participate in the orders’ preparation, could be using the small forklift <br>• Participate in the orders’ preparation especially in case of staff shortage or during stressful situations <br>• Report discrepancies to the invoicing team/supervisor <br>• Report abuses to the warehouse manager <br>• Conduct regular stock audits and reconciliations to maintain inventory accuracy

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Warehouse Supervisor is a full-time, on-site role based in Beirut, responsible for overseeing daily warehouse operations and staff. This position coordinates shipping and receiving activities, monitors material handling and storage, and ensures accurate inventory control for elevator components and related materials. The Warehouse Supervisor organizes workflows, assigns tasks, and enforces safety procedures, including proper use of forklifts and other equipment. The role includes tracking stock levels, preparing reports, resolving discrepancies, and maintaining an orderly, efficient warehouse environment. Collaboration with procurement, logistics, and production teams is essential to support timely project delivery and high service standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates should possess strong Supervisory Skills, including team leadership, task assignment, and performance monitoring.</li><li>Candidates should possess experience in Shipping &amp; Receiving, with the ability to manage inbound and outbound shipments and documentation.</li><li>Candidates should possess proficiency in Material Handling and Inventory Control to ensure safe storage and accurate stock tracking.</li><li>Candidates should possess practical Forklift Operation skills and adherence to equipment safety standards.</li><li>Candidates should possess good organizational and time management abilities, with attention to detail and problem-solving skills.</li><li>Candidates should possess familiarity with warehouse management systems or basic ERP tools, and competency in MS Office applications.</li><li>Candidates should possess knowledge of safety regulations and best practices in warehouse operations.</li><li>Relevant experience in industrial, manufacturing, or logistics environments and a technical or business-related educational background are beneficial.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Cash Van Sales Representative is responsible for selling and delivering products directly to customers from a van, maintaining inventory, and collecting payments. This role involves driving a designated route, managing customer accounts, and ensuring that sales targets are met.</p><p>Key Responsibilities:</p><p>1. Product Delivery and Sales:</p><ul><li>Drive a company-provided van respective a designated route to deliver products to customers.</li><li>Sell products directly from the van to retail outlets, small businesses, and other customers.</li><li>Ensure that all products are properly stocked in the van and displayed to customers during sales calls.</li></ul><p>2. Customer Relationship Management:</p><ul><li>Build and maintain strong relationships with customers on your route.</li><li>Understand customer needs and preferences to recommend appropriate products.</li><li>Provide excellent customer service and address any customer inquiries or issues.</li></ul><p>3. Sales Target Achievement:</p><ul><li>Meet or exceed daily, weekly, and monthly sales targets.</li><li>Monitor sales performance and adjust strategies to achieve targets.</li><li>Identify new sales opportunities and expand the customer base within the designated area.</li></ul><p>4. Payment Collection:</p><ul><li>Collect payments from customers during each sales visit, ensuring that all transactions are accurately recorded.</li><li>Manage cash and ensure that all payments are securely handled and deposited as required.</li><li>Reconcile sales and cash at the end of each day, maintaining accurate records.</li></ul><p>5. Inventory Management:</p><ul><li>Maintain accurate records of inventory in the van, including stock levels and product expiry dates.</li><li>Restock the van with products as needed, ensuring that sufficient stock is available for each sales day.</li><li>Report any stock shortages, damages, or discrepancies to the sales supervisor.</li></ul><p>6. Route Management:</p><ul><li>Plan and follow an efficient route to maximize sales and minimize travel time.</li><li>Adjust the route as necessary to accommodate new customers or changes in customer schedules.</li><li>Report any route-related issues, such as traffic delays or vehicle maintenance needs, to management.</li></ul><p>7. Compliance and Safety:</p><ul><li>Ensure compliance with company policies, local regulations, and safety standards while running the van and conducting sales.</li><li>Conduct daily vehicle inspections and report any maintenance or repair needs.</li><li>Safely operate the van, adhering to all traffic laws and regulations.</li></ul><p>8. Reporting and Documentation:</p><ul><li>Prepare and submit daily sales reports, including sales volume, payments collected, and inventory status.</li><li>Keep accurate records of customer interactions, orders, and payments in the CRM system or other reporting tools.</li><li>Communicate with the sales supervisor regarding any issues, opportunities, or feedback from customers.</li></ul><p>9. Accountabilities:</p><ul><li>Monthly Sales Budget</li><li>Sales fundamentals results</li><li>Receivables</li></ul></div></section>

Experience <br>Minimum 2-3 years of experience as a waiter/waitress in a full-service restaurant. <br>Experience in upscale, premium casual, or fine dining restaurants is preferred. <br> <br>Key Responsibilities <br>Welcome guests in a warm, friendly, and professional manner, ensuring they feel comfortable and well attended throughout their dining experience. <br>Present menus, explain menu items, daily specials, promotions, and beverage selections, and provide knowledgeable recommendations based on guests' preferences. <br>Accurately take food and beverage orders using the restaurant's POS system and communicate orders clearly to the kitchen and bar teams. <br>Serve food and beverages according to the restaurant's service standards, ensuring accuracy, quality, and proper presentation. <br>Monitor assigned tables throughout service, anticipating guests' needs and responding promptly to requests. <br>Upsell menu items, beverages, desserts, and promotional offers to maximize sales and enhance the guest experience. <br>Ensure guest satisfaction by handling concerns or complaints professionally and escalating issues to the Captain Waiter or Floor Supervisor when necessary. <br>Prepare and maintain table setups before, during, and after service, ensuring cleanliness and compliance with restaurant standards. <br>Coordinate closely with Captains, Runners, Hosts, Kitchen, and Bar teams to ensure efficient and timely service. <br>Process guest bills accurately, handle payments when required, and ensure proper cash and POS procedures are followed. <br>Maintain cleanliness and organization of the dining area, service stations, and equipment throughout the shift. <br>Follow all food safety, hygiene, sanitation, and health regulations while maintaining personal grooming and uniform standards. <br>Attend daily briefings, training sessions, and departmental meetings to stay informed of operational updates and menu changes. <br>Assist with restaurant opening, closing, inventory checks, side duties, and other operational tasks assigned by management. <br>Promote teamwork, professionalism, and a positive work environment while complying with all company policies and procedures

Handle all accounting transactions with accuracy. <br>Prepare the list of offers and prices upon request and issue invoices accordingly; <br>Ensure new customer accounts are being properly handled with all needed documentations. <br>Follow up with drivers and properly track their routing to ensure proper monitoring of trucks and abidance to safety requirements; <br>Supervise the distribution activities to ensure timely delivery of products to customers as per directions and agreements in place; <br>Prepare and follow up on drivers’ schedules and vouchers based on customers’ orders; <br>Monitor and supervise the physical measurement both in the morning and at the end of each day; <br>Supervise the opening and closing of the work site especially main gates leading to gas pumps and offices and verify that all premises adhere to the public safety requirements in coordination with the Technical Supervisor present on site; <br>Monitor competitors’ activities and price fluctuations and send a weekly report on changes to gas price lists; <br>Handle and follow up on gas installation projects; <br>Follow up on the filling area site and conduct audits when needed; <br>Prepare the commission report for drivers and send to the concerned for processing;

Position: Branch Manager <br>Reports To: District Manager / Area Manager <br> <br>Job Summary <br>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager. <br> <br>Key Responsibilities <br>Branch Operations <br>• Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning. <br>• Ensure smooth and efficient branch operations at all times. <br>• Receive each shift in good operational condition and ensure proper shift handover. <br>• Verify that all displays, workstations, and service areas are properly arranged and maintained. <br>• Ensure refrigerators and freezers are operating within the required temperature standards. <br>• Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day. <br>• Ensure dispensers are always supplied with the required paper products. <br> <br>Team Management <br>• Distribute work among employees and follow up on task execution. <br>• Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance. <br>• Ensure employees clearly understand their duties and responsibilities. <br>• Prevent overlap or interference between employees' assigned responsibilities. <br>• Train new employees and support the development of the existing team. <br>• Supervise the cleaning team and ensure cleaning duties are continuously performed. <br>• Ensure cleaning materials and detergents are used according to company instructions. <br>• Perform the Supervisor's duties whenever required in their absence. <br> <br> <br> <br> <br> <br> <br>Customer Service & Quality <br>• Welcome customers professionally and ensure respectful communication among employees. <br>• Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover. <br>• Ensure product quality before products are displayed or sold. <br>• Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally. <br>• Ensure no customer leaves the branch dissatisfied. <br>• Maintain cleanliness and food safety standards throughout the branch. <br> <br>Inventory & Stock Control <br>• Follow up on special customer orders and pending orders. <br>• Ensure opening inventories are completed and inventory shortages are properly identified. <br>• Supervise inventory procedures in accordance with company requirements. <br>• Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials. <br>• Coordinate with the warehouse dispatch representative to ensure timely supply of materials. <br>• Ensure the weekly warehouse inventory is completed accurately and submitted on time. <br>• Verify that received warehouse deliveries match the weekly inventory. <br>• Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines. <br>• Ensure display refrigerators remain fully stocked throughout operating hours. <br> <br>Cash Control <br>• Monitor cashiers and ensure receipts are issued correctly for every transaction. <br>• Closely monitor voucher reconciliation between cash registers and sales counters. <br>• Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover. <br>• Close cash registers daily. <br>• Submit expense vouchers to the Area Manager. <br>• Send the daily cash report to the Accounting Department at each closing. <br> <br>Communication & Administration <br>• Maintain continuous communication with the Supervisor regarding floor operations. <br>• Report maintenance issues affecting the branch to the Area Manager. <br>• Immediately report quality concerns and emergency situations to the Area Manager. <br>• Monitor diesel consumption and meter readings during refueling. <br>• Follow up with external suppliers (such as gas and water providers) and verify received quantities. <br>• Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees. <br>• Ensure closing procedures are completed correctly and on time. <br> <br> <br> <br> <br>Requirements <br>• Bachelor's degree in Business Administration, Hospitality Management, or a related field. <br>• Minimum 2 years of experience in a managerial or supervisory role within the Food & Beverage (F&B) industry. <br>• Strong leadership and team management skills. <br>• Excellent communic

JOB DUTIES: <br>•Lead and guide a team working on low current and renewable energy projects. <br>•Assign tasks and ensure that work is completed on time and to the required quality standards <br>•Provide support with troubleshooting, technical guidance, and safety measures <br>•Perform site assessments and installation and maintenance processes <br>•Ensure all work complies with safety regulations and Tech Store procedures and standards <br>•Track progress on projects and manage resources effectively and submit daily report to the project coordinator concerning the projects assigned. <br>•Provide regular feedback to project coordinator and supervisor to improve performance <br>•Communicate with clients on site concerning any inquiries and provide supervisors with feedbacks. <br>•Handle any issues or delays that may arise on-site and find solutions quickly <br>•Ensure that clients sign the receipt confirming the project has been completed and finalized, and collect payment from clients when applicable. <br> <br>EDUCATION: <br>•Proven experience as a technician in low current systems, renewable energy, or both. <br>•At least 2- 3 years of leadership experience, leading teams in technical projects. <br>•Strong knowledge of low current systems (CCTV, alarms, access control) and/or solar energy systems. <br>•Excellent communication skills and the ability to motivate and guide a team. <br>•Ability to solve problems quickly and make decisions under pressure. <br>•Strong organizational skills and experience in leading multiple tasks at once. <br>•Valid driver’s license and flexibility to work in different work sites

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Amaken is looking to hire a Cashier Officer to join a leading insurance company based in Jal el Dib. The ideal candidate will handle daily cash and payment transactions, maintain accurate records and filing, and provide administrative support to the Collection Department when required. <br> <br>Key Responsibilities: <br>• Handle daily cash transactions and ensure accurate cash management. <br>• Receive and process payments through cash, credit cards, bank transfers, or other approved methods. <br>• Issue receipts and maintain proper documentation for all transactions. <br>• Reconcile cash receipts and payment records on a daily basis. <br>• Maintain accurate records of transactions and ensure all documents are properly filed. <br>• Organize and maintain physical and electronic filing systems. <br>• Assist the Collection Department with administrative and collection-related tasks when needed. <br>• Follow company procedures and internal controls related to cash handling and payments. <br>• Report any discrepancies or issues related to cash transactions to the concerned supervisor. <br>• Perform other administrative and cashier-related duties as assigned. <br> <br>Requirements: <br>• Bachelor’s degree or relevant diploma in Accounting, Finance, Business Administration, or a related field. <br>• Previous experience as a Cashier, cashier officer, or in a similar role is preferred. <br>• Good knowledge of cash handling and payment procedures. <br>• Basic knowledge of accounting principles is an advantage. <br>• Good command of English; Arabic is a plus. <br>• Proficiency in MS Office, particularly Excel

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion