وظائف مهندس صناعات غذائية - بيروت لبنان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell We are looking for an experienced Sales Development Representative (SDR) to drive top-of-the-funnel growth by identifying, engaging, and qualifying prospective customers.<br> This role is ideal for a high-energy, self-motivated sales professional who enjoys outbound prospecting, relationship-building, and creating opportunities for the sales team.<br> As a key contributor to the Sales team, you will be responsible for generating qualified leads, booking meetings and demos, and helping build a strong and predictable sales pipeline.<br> You will work closely with Sales and Marketing to identify and engage target accounts across restaurants, F&amp;B groups, and hospitality brands.<br> This is a full-time, office-based role in Beirut — not remote.<br> You'll be in the office daily working closely with the Commercial team.<br> What Will You Do❓ Responsibilities: Own outbound prospecting efforts across assigned territories and target accounts, driving consistent top-of-the-funnel pipeline growth.<br> Identify, research, and engage target accounts through cold calling, emailing, social selling, and strategic outreach.<br> Drive top-of-the-funnel lead generation to support revenue growth.<br> Identify and qualify sales opportunities through cold calling, emailing, social selling, and networking.<br> Respond to inbound leads and conduct outbound outreach to target accounts.<br> Build rapport with prospects and identify key decision-makers and influencers.<br> Schedule qualified meetings and demos for the Sales team.<br> Educate prospects on Servme's platform, value proposition, and use cases.<br> Make regular in-person visits to prospective and existing clients across Lebanon to build relationships and support outbound efforts.<br> Nurture leads until they are sales-ready and hand off smoothly to Account Executives.<br> Maintain accurate and up-to-date records in the CRM and sales tools.<br> Consistently meet or exceed daily, weekly, and monthly KPIs and targets.<br> Collaborate closely with Sales, Marketing, Customer Success, and Product teams.<br> Continuously refine outreach messaging, email templates, and call scripts.<br> Bring new ideas, creativity, and insights to improve SDR processes and performance.<br> What Are We Looking For❓ 2–4 years of experience in sales development, lead generation, or B2B sales Proven ability to generate qualified opportunities through outbound and inbound channels Strong communication and relationship-building skills Comfortable with cold outreach and objection handling Experience using CRM and sales tools (e.<br>g., HubSpot, Salesforce, or other platforms) Ability to work in a fast-paced, target-driven SaaS environment Strong organizational skills and attention to detail Based in Beirut, Lebanon and able to work from the office daily — this is not a remote role Willingness to travel locally for regular in-person client visits Fluency in English and Arabic is required; French is a strong advantage What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<p><b>Purpose of the Role</b></p><p><br></p><p>The Financial Controller owns the financial engine of the business: closing the books on time, protecting margin, keeping the banking relationships healthy, and giving management numbers they can act on. This is not a back office role. The person will sit close to Sales, Supply Chain and Procurement, challenge assumptions, and support the ownership on major commercial and investment decisions.</p><p><br></p><p>---</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p><br></p><p>#Financial Control and Reporting</p><p>- Own the monthly, quarterly and annual close, and deliver the full reporting pack within agreed deadlines.</p><p>- Prepare financial statements in line with IFRS, including multi currency accounting and the treatment of USD and LBP exposure.</p><p>- Build and maintain the management reporting suite: P&amp;L by brand, by SKU, by channel and by customer.</p><p>- Lead the annual budget and rolling forecasts, and explain variances with commentary that is useful, not decorative.</p><p>- Handle hyperinflation and currency devaluation accounting matters, including revaluation and translation impacts.</p><p><br></p><p>#Banking and Treasury</p><p>- Act as the main point of contact with local and correspondent banks.</p><p>- Manage credit facilities, overdrafts, term loans, guarantees and letters of credit for imports of raw material, packaging and equipment.</p><p>- Prepare bank submissions: financials, business plans, cash flow projections, covenant tracking.</p><p>- Run cash flow forecasting on a weekly and monthly basis, and manage FX exposure and hedging where instruments are available.</p><p>- Optimise working capital across receivables, payables and inventory.</p><p><br></p><p>#Contracts and Commercial Agreements</p><p>- Review, negotiate and control the financial terms of supplier, distributor, agency, lease, insurance and service contracts.</p><p>- Set up and monitor customer trading terms: credit limits, payment terms, rebates, listing fees and promotional support.</p><p>- Track contract obligations, renewal dates, penalty clauses and price adjustment mechanisms.</p><p>- Coordinate with legal counsel on the financial exposure inside any agreement before signature.</p><p><br></p><p>#FMCG Commercial Finance</p><p>- Control trade spend and promotional investment, and measure return on each activity.</p><p>- Own product costing and standard cost, including landed cost of imported material, customs duties, freight and clearance.</p><p>- Monitor gross margin by product line, and flag erosion early with the reason behind it.</p><p>- Support pricing decisions in a volatile cost and currency environment.</p><p>- Control inventory: valuation, provisioning, shrinkage, expiry, cycle counts and full physical stock takes across warehouses and vans.</p><p>- Review route to market economics, distributor profitability and secondary sales performance.</p><p><br></p><p>#ERP and Systems</p><p>- Lead or co lead the ERP implementation or upgrade, from selection through design, data migration, testing, go live and post go live stabilisation.</p><p>- Design the chart of accounts, cost centre structure and reporting hierarchy.</p><p>- Drive automation of manual processes and improve the quality and speed of data coming out of the system.</p><p>- Work with IT and department heads to make sure the system matches how the business actually operates.</p><p><br></p><p>#Governance, Tax and Audit</p><p>- Design and enforce internal controls across procurement, sales, cash, inventory and payroll.</p><p>- Manage VAT, income tax, payroll tax, NSSF and all filings with Lebanese authorities.</p><p>- Handle external audit, statutory audit and any tax inspection, and close findings.</p><p>- Protect company assets and reduce the risk of fraud, leakage and unrecorded loss.</p><p><br></p><p>#Leadership and Business Partnering</p><p>- Lead, coach and develop the finance team, and build a succession plan for key positions.</p><p>- Sit at the management table as a business partner, not as a scorekeeper.</p><p>- Contribute to strategy: expansion plans, new product launches, capex, make or buy decisions, feasibility studies and market entry.</p><p>- Present clearly to owners, board members and external stakeholders.</p><p><br></p><p>---</p><p><br></p><p><b>Requirements</b></p><p><br></p><p>#Must Have</p><p>- 15+ years of progressive finance experience, with at least 5 years in a Financial Controller, Finance Manager or equivalent senior position.</p><p>- Solid FMCG background. Manufacturing plus distribution is strongly preferred over pure trading.</p><p>- Bachelor's degree in Accounting, Finance or Business. Professional qualification such as CPA, ACCA, CMA or an MBA is a strong plus.</p><p>- Strong IFRS knowled</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul> </ul>

Amaken is seeking a Tendering & Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon. <br> <br>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams. <br> <br>Key Responsibilities: <br> <br>1. Tendering, Estimation & Proposals: <br>• Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements. <br>• Understand the overall project scope and identify the required systems, equipment, materials, and services. <br>• Read and interpret AutoCAD drawings and other technical documentation. <br>• Perform accurate quantity take-offs from drawings and specifications. <br>• Prepare and organize Excel-based BOQs. <br>• Issue RFQs to suppliers and obtain technical and commercial quotations. <br>• Compare supplier quotations, prices, specifications, and lead times. <br>• Coordinate with the technical team to select suitable products and solutions in line with project specifications. <br>• Prepare professional technical and commercial offers for submission to clients. <br>• Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered. <br> <br>2. Technical Submittals & Documentation: <br>• Prepare complete technical submittals for client and consultant approval. <br>• Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation. <br>• Prepare or modify technical drawings using AutoCAD. <br>• Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software. <br>• Coordinate with manufacturers and suppliers to obtain the required technical documentation. <br>• Follow up on client and consultant comments and revise submittals until approval. <br> <br>3. Project & Procurement Coordination: <br>• Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements. <br>• Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms. <br>• Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs). <br>• Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates. <br>• Coordinate shipments, logistics, documentation, and delivery schedules. <br>• Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination. <br>• Maintain accurate records and updated status reports for all project orders. <br>• Ensure that procurement and delivery activities remain aligned with project timelines. <br> <br>4. Material & Technical Team Coordination: <br>• Coordinate closely with engineers, technicians, project managers, and site teams. <br>• Verify that all required equipment and materials are available before scheduled installation activities. <br>• Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included. <br>• Follow up on shortages and arrange the required materials before they affect site activities. <br>• Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules. <br>• Maintain clear communication between suppliers, procurement, technical teams, site teams, and management. <br>• Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled. <br> <br>Required Qualifications: <br> <br>• Bachelor’s degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field. <br>• Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration. <br>• Experience in tendering, estimation, procurement, or project coordination is highly preferred. <br>• Good working knowledge of AutoCAD. <br>• Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking. <br>• Knowledge of Microsoft Visio or similar diagramming software

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Team:</b></p><br><p>The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform.</p><br><p>To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product managers, architects and experts. </p><br><p>Part of this Platform Technologies group, the Cluster and Communication domain's mission is to:</p><br><ul><li>Maintain and evolve the Cluster manager, the communication layer (middleware), and the service SDKs of the platform</li><li>Build and deliver a roadmap to evolve the platform towards multi-language and multi-protocol SDKs, while maintaining a strong focus on cloud native architecture</li><li>Provide L3 support for clients on the cluster and communication components</li></ul><p>The Cluster and Communication domain is made up of technical product managers and engineers from different seniority levels. Team members are in contact with many development teams and support teams from all the offices of Murex and in direct contact with customers.</p><br><p><b>Mission:</b></p><br><p>The Senior Technical Product Manager of the Cluster and Communication domain will work closely with the Development team and with the Product Management team to lead the end-to-end strategy definition, execution, and client support of the technical components of the MX.3 platform: Cluster manager, Service SDKs, Middleware, serialization, communication layer, RPC layer. This role is pivotal in ensuring the platform’s elasticity, scalability, cloud nativeness, support for multiple deployment models and reduced TCO.</p><br><p> <b>Your Responsibilities:</b>&nbsp;</p><br><ul><li>Define and drive the&nbsp;roadmap for the Cluster and communication components of the MX.3 platform, aligned client expectations, and internal standards.&nbsp;</li><li>Engage proactively with clients and their&nbsp;IT teams, to ensure transparent communication, and collaboratively address escalations or emerging&nbsp;compliance&nbsp;concerns.&nbsp;</li><li>Collaborate with a team of developers, operators, QA, and product managers</li><li>Collaborate with product management, development, and architecture teams to ensure the roadmap delivery is on track</li><li>Collaborate with Deployment Model architects to ensure compatibility of the platform with the target deployment models of the integrating platform</li></ul><p><b>Your Profile:</b>&nbsp;</p><br><ul><li>Proven experience (15+ years) in cluster management, containers and container orchestration technologies, SDKs, REST APIs, distributed systems, serialization frameworks, software development, or related technical domains.</li><li>Strong understanding of enterprise software architecture.</li><li>Experience collaborating with cross-functional teams and driving large-scale initiatives.</li><li>Excellent communication and stakeholder management skills.</li><li>Familiarity with Murex platform or financial software is a plus.</li></ul><p>While deep expertise in these areas is strongly preferred, candidates who are fast learners and can quickly adapt to new requirements or emerging technologies may be able to mitigate any gaps in direct experience. The ability to rapidly acquire new knowledge and skills will be invaluable in keeping pace with evolving technology and frameworks.</p><br><p><b>Mandatory skills: </b></p><br><ul><li>Master’s degree (Bac+5, preferably from an engineering school)</li><li>Advanced technical knowledge: containers, APIs, software architecture, Serialization</li><li>Development experience and knowledge of C++ and Java</li><li>Rigor, precision, analytical and synthesis skills</li><li>Autonomy, ability to work independently</li><li>Curiosity, listening skills, and adaptability</li><li>Excellent written and oral communication, strong command of English and French</li><li>Team spirit and collaboration</li></ul><p><b>Nice to have skills:</b></p><br><ul><li>General knowledge of financial markets is a plus</li><li>Experience with MX.3 technical layers and components is a plus</li></ul> </div>

Procurement Manager — Construction <br> <br>Job Overview <br> <br>We are seeking an experienced Procurement Manager to lead the procurement function for building and construction projects in Lebanon. The successful candidate will be responsible for developing and executing procurement strategies, managing supplier and subcontractor relationships, securing competitive commercial terms, and ensuring the timely availability of approved materials, equipment, and services. <br> <br>This role requires a commercially strong and technically aware professional who understands construction specifications, project schedules, contracts, and supply-chain risk. The Procurement Manager will work closely with project management, engineering, quantity surveying, finance, site teams, and suppliers to support cost-effective and timely project delivery. <br> <br>Position Detail <br>Information <br>Job Title <br>Procurement Manager — Construction <br>Location <br>Lebanon <br>Employment Type <br>Full-time <br>Department <br>Procurement / Commercial <br>Industry <br>Construction, contracting, fit-out, and building projects <br> <br> <br> <br> <br>Key Responsibilities <br> <br>The Procurement Manager will establish and manage the end-to-end procurement process for assigned projects, from procurement planning and sourcing through commercial negotiation, purchase-order issuance, delivery follow-up, and supplier-performance review. The role will ensure that purchasing activities comply with approved budgets, specifications, contractual obligations, and project schedules. <br> <br>Key responsibilities include: <br> <br>• <br>Develop project procurement plans, material schedules, procurement trackers, and long-lead-item strategies in coordination with project and engineering teams. <br> <br>• <br>Source, prequalify, evaluate, and maintain a reliable network of local and international suppliers, manufacturers, service providers, and subcontractors. <br> <br>• <br>Lead competitive tendering, obtain and analyze quotations, prepare bid comparisons, and recommend the most commercially and technically suitable offers. <br> <br>• <br>Negotiate pricing, payment terms, delivery schedules, warranties, quality requirements, and contractual conditions with suppliers and subcontractors. <br> <br>• <br>Review purchase requisitions, specifications, bills of quantities, drawings, and material submittals to ensure procurement packages are accurate and complete. <br> <br>• <br>Issue, administer, and monitor purchase orders and supply agreements in accordance with delegated authority and company procedures. <br> <br>• <br>Coordinate closely with project managers, engineers, site teams, and consultants to confirm approvals, delivery priorities, material quantities, and changing site requirements. <br> <br>• <br>Track suppliers’ production, logistics, delivery performance, and documentation; take early action to prevent supply delays from affecting project milestones. <br> <br>• <br>Monitor market conditions, price trends, currency exposure, availability, and supply-chain risks; identify value-engineering and cost-saving opportunities. <br> <br>• <br>Manage procurement budgets, commitments, cost reports, savings registers, and cash-flow implications for the procurement scope. <br> <br>• <br>Resolve commercial disputes, delivery issues, material discrepancies, and supplier-performance concerns in a timely and professional manner. <br> <br>• <br>Maintain complete procurement records, including vendor evaluations, requests for quotation, bid analyses, approvals, purchase orders, delivery notes, warranties, and close-out documents. <br> <br>• <br>Ensure that all procured materials, equipment, and services meet approved technical specifications, quality standards, and applicable project requirements. <br> <br>Qualifications and Experience <br> <br>Area <br>Requirement <br>Education <br>Bachelor’s degree in Engineering <br> <br> <br>Minimum of 15 years of procurement experience within construction, contracting, MEP, fit-out, or major building projects; at least 5 years in a managerial or senior procurement role is preferred. <br>Construction Knowledge <br>Strong understanding of construction materials, equipment, subcontract packages, specifications, BOQs, drawings, and project procurement processes. <br>Commercial Skills <br>Proven ability to conduct tendering, bid analysis, commercial negotiation, cost comparison, supplier selection, and purchase-order management. <br>Local Market Knowledge <br>Familiarity with the Lebanese construction market, supplier base, import processes, logistics, and applicable commercial practices is preferred. <br>Software Skills <br>Proficiency in MS Excel, Word, and procurement or ERP systems. Knowledge of AutoCAD, document-control systems, or project-management software is an advantage. <br>Languages <br>Professional proficiency in English is required. Arabic is preferred; French is an advantage. <br> <br> <br> <br> <br>Candidate Profile <br> <br>The ideal candidate is organized, analytical, and commercially astute, with strong negotiation skills and sound professional judgment. They will be able to manage multiple procurement packages simultaneously, communicate clearly with technical and commercial stakeh

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an IT Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> POSITION DESCRIPTION: This role owns the full employee technology lifecycle — from provisioning laptops and accounts for new hires, to day-to-day helpdesk support, to securely decommissioning devices and access when employees leave.<br> The person in this role will work closely with onboarding and offboarding, will serve as the primary point of contact for all end-user IT needs across the company, and will play a key role in helping maintain SOC 2 certification.<br> Key Responsibilities Onboarding &amp; Offboarding (HR Systems Support) Partner with HR/People Operations on every new hire, transfer, and termination to ensure IT tasks are completed on schedule.<br> Create, configure, and deactivate user accounts across company systems (e.<br>g., Microsoft 365, Slack, Teams, HRIS-linked tools) as part of onboarding and offboarding.<br> For systems managed internally by Dispatch employees, notify the designated internal system owner when an employee is being onboarded or offboarded so access can be added or removed on schedule, and track that each notification is acted on.<br> Maintain an accurate, up-to-date record of who has access to which systems, and audit that terminated employees' access has been fully removed from all systems.<br> Coordinate first-day-ready setup for new hires: hardware, accounts, credentials, and a welcome/orientation walkthrough of company systems.<br> Device &amp; Hardware Lifecycle Management Provision laptops and equipment for new hires and as replacement/upgrade needs arise for existing employees.<br> Research, recommend, and assist HR/Finance with purchasing laptops and other hardware, including vendor comparisons and quotes.<br> Maintain an inventory of company-owned devices, including assignment history, warranty status, and lifecycle/refresh planning.<br> Image, configure, and enroll new devices in company device management/MDM tools prior to distribution.<br> Manage return, wipe, and redeployment of devices from departing employees.<br> Helpdesk &amp; End-User Support Serve as the first point of contact for employee IT tickets and requests (e.<br>g., WiFi connectivity issues, password resets, account lockouts, hardware/software troubleshooting).<br> Triage, track, and resolve tickets in a timely manner, escalating to specialized vendors or Dispatch's engineering team when needed.<br> Provide basic training/guidance to employees on company systems and IT best practices.<br> Security, Patch &amp; Compliance Monitoring Monitor company devices for outstanding software/OS updates and push patch notifications to keep all endpoints current.<br> Monitor endpoint/device management tools to detect when a company-owned device appears to have become a personal device (e.<br>g., ownership or enrollment status change) and take steps to bring it back into compliance or remove it from company systems.<br> Monitor security alerts and triage findings; provide initial incident response support and escalate critical threats to the engineering team as needed.<br> Send remote lock or wipe commands to company devices as needed for terminations, lost/stolen equipment, or security incidents.<br> Support company security tools already in place (e.<br>g., endpoint protection, password management) and respond to related alerts.<br> Systems Administration &amp; Vendor Coordination Administer and support 20+ business-critical applications, including day-to-day administration, access provisioning, and user support.<br> Serve as the point of contact for third-party vendors that support specific systems, ensuring smooth vendor coordination and issue escalation.<br> Maintain documentation of system configurations, access procedures, and IT processes.<br> SOC 2 Compliance Support Support Dispatch's SOC 2 certification effort by helping implement and document the technical controls auditors expect (access controls, onboarding/offboarding evidence, device encryption and patch status, password/MFA policies, backup and monitoring configurations).<br> Own ongoing evidence collection for IT-related controls — access reviews, termination checklists, patch/vulnerability reports, device inventory, and security monitoring logs — and keep it organized for audit periods.<br> Partner with leadership, HR, and any outside compliance/audit consultants to close gaps identified during SOC 2 readiness assessments and respond to auditor requests.<br> Help maintain IT security policies and procedures (access control, acceptable use, incident response, asset management) required for SOC 2, and keep them current as systems change.<br> Conduct periodic access reviews across company systems to confirm permissions match current employment status and role, flagging and remediating discrepancies.<br> Support the annual (or ongoing) SOC 2 audit cycle once certified, including recurring evidence requests and control testing.<br> Experience in an IT support, systems administration, or helpdesk role, ideally supporting a company of similar size.<br> Hands-on experience with Microsoft 365 administration and endpoint/MDM tools.<br> Experience with onboarding/offboarding processes and coordinating access changes across multiple systems and stakeholders.<br> Familiarity with password management tools, security awareness platforms, and endpoint protection tools.<br> Experience supporting SOC 2 (or similar compliance framework, e.<br>g., ISO 27001) readiness or audits, including evidence collection and control documentation — direct SOC 2 audit experience strongly preferred.<br> Strong communication skills and comfort working directly with non-technical employees and HR/People Operations.<br> Ability to manage competing priorities and tickets independently with minimal supervision.<br> Preferred: Experience with GDC or other global shared service centers managing end-user IT support across distributed teams.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI product and technology leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and market insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team building and operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why join us?</h4> <p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br> Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br> Work at the cutting edge of AI innovation with top-tier talent and industry experts<br> Competitive compensation package with a growth-based incentive and potential equity participation<br> A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At AKQA, we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.</p><br><p>Creatives at AKQA apply artistry and craftsmanship to strategic insight to craft beautiful brands, products and experiences that stop people in their tracks. Skilled storytellers, they work in a multidisciplinary environment to unlock new value for our clients.</p><br><p>As a Copywriter in MENA, you will play a critical role in shaping ideas through language, bringing cultural depth, precision, and originality to everything you write. You will lead the development of Arabic copy across campaigns, platforms, products, and experiences, ensuring the work is not just translated, but born in culture.</p><br><p>There will be the opportunity to learn and grow within a creative and technically advanced environment, with access to ongoing personal and professional development. At AKQA, we’re committed to your growth, as well as your wellbeing.</p><br><p>&amp;nbsp;</p><br><p>ROLE REQUIREMENTS</p><br><ul><li>Lead with hunger, not hierarchy. Drive the creation of bold ideas across campaigns, products, and experiences with the tenacity of a maker and the mindset of an owner; from the spark to the shipped work.</li><li>Write Arabic that lives in culture. Craft original Arabic copy across Modern Standard Arabic and regional dialects, with a deep understanding of tone, nuance, rhythm, and cultural context. Avoid translation thinking, create work that feels native from the start.</li><li>Be a hands-on craft obsessive. Write, refine, rewrite, and elevate. Whether it’s a brand platform, a film script, a case film, a product story, or a social headline, your craft must push the work further every time.</li><li>Bring cultural intelligence.Inject regional insights, behaviours, and tensions into the work. Understand what people care about, how they speak, and what will move them.</li><li>Tell stories that travel. Shape narratives that work in film, social media, experience, product, and PR, and understand how storytelling behaves in the region, in culture, and in global markets.</li><li>Think beyond the ad. Collaborate with strategists, technologists, designers and creatives to shape ideas that live as acts, innovations, prototypes, platforms and content ecosystems, not just campaigns.</li><li>Bring energy that lifts the room. Embrace challenges, pressure, late pivots, and wild briefs as fuel. Be the person who raises the creative temperature and pushes peers to be braver.</li><li>Create work that earns attention. Ideas should be culturally relevant, PR-able, and built to travel, grounded in insight, engineered for conversation, and designed to make brands part of culture.</li><li>Operate like a modern creative. Comfortable switching between AI tools, emerging tech, social formats, product thinking, long-form storytelling, and classic craft to unlock new possibilities.</li><li>Collaborate fearlessly. Work fluidly with multidisciplinary talent across AKQA’s global network, from Ryhad to Dubai to Denmark, bringing clarity, momentum, and a creative point of view.</li><li>Present with conviction. Clearly articulate thinking and storytelling in internal reviews, client meetings, and pitch rooms, driving alignment, belief, and excitement around the work.</li><li>Contribute to the culture. Share inspiration, mentor younger creatives, push experimentation, and help build a studio where ambition, curiosity, and relentless craft are the norm.</li></ul><p>QUALIFICATIONS AND CHARACTERISTICS</p><br><ul><li>3+ years of relevant creative agency or brand side experience with large global projects/clients</li><li>You have&amp;nbsp; compelling work demonstrating high-quality Arabic writing and concepting across campaigns, platforms, and experiences.</li><li>You are fluent across Arabic dialects, with a deep understanding of linguistic nuance, cultural context, and tone of voice.</li><li>A portfolio with crafted and globally-recognised brand, campaign and experience work, with case studies of work that had a direct impact on the client's business.</li><li>Digital product experience as well as through the line storytelling.&amp;nbsp;</li><li>&amp;nbsp;Confident presenter of ideas both internally and to clients.</li><li>Have outstanding written and oral communication skills, interpersonal and interdepartmental.</li><li>Bachelors Degree preferred, but all disciplines welcome.</li><li>You have extensive experience with software like Adobe Creative Cloud, Figma and Keynote.</li><li>Natural curiosity that allows you to find inspiration in anything and everything, with an especially keen eye on the future of media and technology.</li><li>You have a drive to break boundaries and craft the best ideas of their kind in the world.</li><li>Possesses excellent writing skill in English (Arabic will be a bonus)</li><li>Craft-driven in how you execute work, presentations, and creative in general.</li></ul><p><span>We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p><br><p><span>AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p><br><p><strong><span>About WPP</span></strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. We unite&amp;nbsp;cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel&amp;nbsp;in a single company –&amp;nbsp;powered by exceptional talent and our agentic marketing platform, WPP Open,&amp;nbsp;to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit&amp;nbsp;WPP.com.</p><br><br> </div>