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<p><h4>Company description</h4> <p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p> <p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p> <p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li> <li>Learning programs through our academies designed to sharpen your skills</li> <li>Ability to make a difference through our corporate social responsibility activities</li> <li>Career development opportunities with national and international promotion opportunities</li> </ul> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <ul> <li>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services</li> <li>Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms</li> <li>Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities</li> <li>Ensure all purchasing activities comply with company policies, financial procedures, and local regulations</li> <li>Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste</li> <li>Review purchase requests, issue purchase orders, and ensure timely delivery of materials</li> <li>Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency</li> <li>Work closely with finance, food & beverage, engineering, housekeeping, and other departments to meet operational requirements</li> <li>Maintain accurate purchasing records, contracts, and supplier documentation</li> <li>Support inventory audits and contribute to budgeting and cost-control initiatives</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in supply chain management, business administration, hospitality management, or a related field</li> <li>Minimum of 5–7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry</li> <li>Strong knowledge of procurement processes, inventory management, and contract negotiation</li> <li>Experience with hotel procurement systems and Microsoft Office applications</li> <li>Excellent negotiation, analytical, and organizational skills</li> <li>Strong communication and interpersonal abilities with the capability to build effective supplier relationships</li> <li>High level of integrity, attention to detail, and problem-solving skills</li> <li>Previous experience with an international hotel brand is an advantage</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p> <p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p> <p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li> <li>Learning programs through our academies designed to sharpen your skills</li> <li>Ability to make a difference through our corporate social responsibility activities</li> <li>Career development opportunities with national and international promotion opportunities</li> </ul> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <ul> <li>Lead and manage all engineering and maintenance operations of the hotel</li> <li>Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment</li> <li>Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems</li> <li>Maintain compliance with local regulations, health, safety, environmental, and quality standards</li> <li>Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives</li> <li>Monitor utility consumption and implement energy conservation and sustainability initiatives</li> <li>Prepare and manage the departmental budget, forecasts, and maintenance expenses</li> <li>Build and maintain effective relationships with contractors, suppliers, and regulatory authorities</li> <li>Ensure timely resolution of maintenance requests to support smooth hotel operations</li> <li>Lead, coach, and develop the engineering team while fostering a culture of safety, accountability, and continuous improvement</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in engineering (mechanical, electrical, civil, or a related field)</li> <li>Professional engineering certification or membership is an advantage</li> <li>Minimum 8–10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry</li> <li>Previous experience with Accor or an international hotel brand is preferred</li> <li>Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements</li> <li>Excellent leadership, project management, analytical, and problem-solving skills</li> <li>Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office applications</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:</p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and manage all engineering and maintenance operations of the hotel.</li><li>Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment.</li><li>Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems.</li><li>Maintain compliance with local regulations, health, safety, environmental, and quality standards.</li><li>Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives.</li><li>Monitor utility consumption and implement energy conservation and sustainability initiatives.</li><li>Prepare and manage the departmental budget, forecasts, and maintenance expenses.</li><li>Build and maintain effective relationships with contractors, suppliers, and regulatory authorities.</li><li>Ensure timely resolution of maintenance requests to support smooth hotel operations.</li><li>Lead, coach, and develop the Engineering team while fostering a culture of safety, accountability, and continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or a related field).</li><li>Professional engineering certification or membership is an advantage.</li><li>Minimum 8–10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements.</li><li>Excellent leadership, project management, analytical, and problem-solving skills.</li><li>Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office applications.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>The Data Entry Clerk captures, validates, and maintains accurate production records for Twellium’s Kumasi facility. You will ensure that all batch logs, yield data, equipment readings, and quality checks are entered into the ERP/MES in a timely manner, supporting production planning, traceability, and continuous improvement efforts. <br> <br>3. Key Accountabilities <br> <br>Accurate Data Capture <br>Enter batch production data into ERP/MES immediately after runs <br>Record equipment parameters and manual adjustments <br>Log quality check results and deviations <br> <br>Data Validation & Reconciliation <br>Review entries for completeness against source logs <br>Correct discrepancies with Production Leads <br>Reconcile shift handover reports to prevent data gaps <br> <br>Report Generation & Distribution <br>Generate daily and weekly production summary reports <br>Distribute metrics to Production, Quality, and Maintenance <br>Archive reports and backup data per policy <br> <br>Continuous Improvement Support <br>Provide historical data trends for root cause analysis <br>Suggest enhancements to data capture workflows <br>Participate in 5S audits of documentation practices <br> <br>Compliance & Confidentiality <br>Maintain accurate timestamps and operator IDs <br>Adhere to GMP, ISO 22000, and data security protocols <br>Support audits with data extracts and logs <br> <br>4. Qualifications, Experience & Skills <br>Secondary school completion; diploma in Business or IT preferred <br>1–2 years in data-entry or administrative roles in manufacturing <br>Proficiency with ERP/MES systems and MS Office <br>Typing speed ≥ 50 WPM with high accuracy <br>Strong attention to detail and organizational skills <br>Good communication and ability to meet deadlines

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Forward Deployed Engineer, (AI) to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role: As a Forward Deployed Engineer (AI) , you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems.<br> You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next.<br> You own problems end to end: understand the domain, scope the solution, build it, and get it into production.<br> This is fundamentally a builder's role.<br> We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before.<br> That means we're open to two kinds of people: experienced software developers , and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves.<br> If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.<br> Why This Role Is Different Hard problems, real impact.<br> The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.<br> Breadth no single company can offer.<br> Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.<br> Latest tools, encouraged.<br> We expect you to use the best available AI development tools and to push them hard.<br> Experimentation is part of the job, not a side project.<br> Genuinely generous with tooling.<br> This is one of the real perks of the role.<br> Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.<br> Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.<br> What You'll Do Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.<br> Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.<br> Integrate large language models via APIs ( Anthropic Claude, OpenAI / GPT , and others) into production applications.<br> Use AI-native development tools ( Cursor, Claude, Windsurf ) and automation platforms ( n8n and similar) to build and ship quickly.<br> Take projects from problem framing through to deployed, maintainable software.<br> Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.<br> The non-negotiable is that you can build.<br> Beyond that, we recognize two paths into this role: Senior software developers — you've built and shipped real systems and can operate independently.<br> (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.<br>) Senior product managers / product backgrounds — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them.<br> If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.<br> Whichever path you come from, we also expect: Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf , and a genuine interest in AI more broadly.<br> Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.<br> The ability to own ambiguous problems end to end and ship.<br> Adaptability — you enjoy jumping into new domains and getting productive quickly.<br> Nice to Have Experience building RAG pipelines in production.<br> Experience building agents / agentic workflows.<br> Familiarity with n8n or similar automation / orchestration platforms.<br> Exposure to any of our verticals: finance, logistics, education, government, or automotive.<br> Tools &amp; Technologies You'll Work With Anthropic Claude · OpenAI / GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</span> </div>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software is looking for an Account Executive to join our team in Lebanon.<br> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>As Account Executive – North America, you’ll play a critical role in driving revenue by identifying, qualifying, and closing new business opportunities with car rental operators and mobility providers.<br> You’ll act as the first point of contact for prospective customers, work closely with marketing and leadership, and build a predictable pipeline of high-quality opportunities.</p> <h4>Key responsibilities</h4> <p><strong>What your day will look like</strong></p> <ul> <li>Identify and engage prospective customers through outbound calls, email, LinkedIn, and industry events</li> <li>Conduct discovery calls to qualify leads and understand rental business workflows and challenges</li> <li>Present and sell our SaaS car rental platform, clearly articulating ROI, efficiency gains, and revenue impact</li> <li>Manage the full end-to-end sales cycle, from first contact through contract execution</li> <li>Seamlessly transition new customers to onboarding and customer success teams</li> <li>Support early-stage customers through activation and first value realization</li> <li>Maintain accurate pipeline, activity tracking, and forecasting in CRM tools (HubSpot or similar)</li> <li>Consistently meet or exceed monthly and quarterly KPIs (outreach, demos, pipeline, revenue)</li> <li>Act as a product expert and trusted advisor to car rental operators</li> <li>Gather customer feedback from the field to influence product roadmap and go-to-market strategy</li> </ul> <h4>Requirements</h4> <ul> <li>Strong new business “hunter” sales mentality is essential</li> <li>Ideally 3+ years of proven success in B2B SaaS sales, ideally selling operational or vertical software</li> <li>Experience selling into car rental, fleet management, mobility, automotive, or transportation industries is a strong plus</li> <li>Comfortable with outbound prospecting and handling rejection</li> <li>Confident running discovery calls and solution-based sales conversations</li> <li>Experience managing a full sales cycle with uncapped commission structures</li> <li>Startup experience or comfort working in fast-paced, evolving environments</li> <li>Strong communication, presentation, and relationship-building skills</li> <li>CRM experience (Salesforce or equivalent)</li> <li>Self-motivated, goal-driven, and comfortable working autonomously</li> <li>Passion for technology and modernizing legacy processes</li> <li>Fluent in English (written and verbal)</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We are looking for a motivated and hands-on BDR Manager to lead and scale our growing outbound team. In this role, you will oversee a team of 5+ Business Development Representatives focused on generating new business opportunities through high-volume outbound outreach—primarily phone calls—and booking qualified meetings for our Account Executives.</p> <p>Our team is selling Voice AI solutions to restaurants across North America, helping them streamline operations, handle inbound calls more efficiently, and increase revenue. This is a phone-driven environment, so we’re looking for someone who’s not afraid of the phone, understands outbound sales deeply, and can coach reps to confidently engage prospects and drive conversations.</p> <p>As a BDR Manager, you will be responsible for tracking and reporting on key performance metrics, including calls made, demos booked, and conversion rates. You will work closely with leadership, providing clear and consistent reporting on team performance and insights on where improvements can be made.</p> <p>This is a true player-coach role. You will actively coach your team, identify what’s working and what’s not, and continuously optimize outreach strategies and processes. You’ll be expected to jump in when needed, support reps in real time, and help elevate overall team performance. You will also ensure proper use of HubSpot CRM across the team, maintain pipeline hygiene, and reinforce strong follow-up practices to reduce no-shows and ensure smooth handoffs to Account Executives.</p> <h4>Requirements</h4> <p>We’re looking for someone who thrives in a fast-paced environment, brings strong energy to the team, and knows how to hold reps accountable while developing their skills. If you’re data-driven, proactive, and excited to build and lead a high-performing outbound team, we’d love to hear from you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• Diagnostic report summarizing key findings and stakeholder inputs. • Annotated outline and draft framework of the AI code of ethics. • Final version of the framework of the AI code of ethics. • Presentation slides and summary brief. • Implementation advisory report. The report prepared should be in Arabic and in electronic format and should not be less than 30 pages. A 2 to 4 pages executive summary of the report is requested. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MTNMA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE Artificial intelligence (AI) is rapidly transforming economies and societies worldwide, offering significant opportunities to accelerate progress in areas such as healthcare, education, public services, and sustainable development. At the same time, the United Nations system recognizes that AI has profound and far reaching impacts on human lives, economies, and ecosystems, influencing decision making, social interactions, and access to opportunities. While AI can serve as a powerful enabler for advancing the Sustainable Development Goals (SDGs), it also presents significant risks, including bias and discrimination, threats to human rights and privacy, environmental costs, and the potential to exacerbate existing digital and socioeconomic inequalities if not properly governed. In response to these challenges, UNESCO adopted in 2021 the first global normative instrument on AI ethics, which underscores that the protection of human rights and human dignity must remain at the core of AI systems throughout their lifecycle . The Recommendation highlights the importance of principles such as transparency, accountability, fairness, inclusiveness, and human oversight to ensure that AI technologies are trustworthy and aligned with human centered values. At the global level, the establishment of robust AI ethics frameworks is increasingly seen as a prerequisite for building trust in emerging technologies, enabling international cooperation, and ensuring that innovation contributes to inclusive and sustainable development. International organizations, including the International Telecommunication Union (ITU), emphasize that ethical governance, standards, and multistakeholder collaboration are essential to harness AI’s transformative potential across sectors such as health, agriculture, and disaster management, while mitigating associated risks and ensuring equitable access. In this context, ethical AI frameworks are not only regulatory tools but also strategic enablers for innovation, competitiveness, and social cohesion at the global level . In the Arab region, AI is recognized by UN-ESCWA as a defining megatrend with the potential to drive economic diversification, enhance public service delivery, and create new employment and skills opportunities across key sectors. The development of context specific, inclusive, and responsible AI governance frameworks is critical to ensure that AI adoption aligns with regional values, strengthens social inclusion, and supports progress towards national development priorities and the SDGs. For Mauritania, developing a national AI ethics framework is a strategic priority to guide the responsible adoption and use of AI technologies in line with international standards and best practices. Such a framework will play a critical role in safeguarding fundamental rights, strengthening public trust in digital transformation, and enhancing institutional capacity for AI governance. It will also provide a foundation for fostering innovation, attracting investment, and ensuring that AI applications contribute to inclusive economic growth, improved public service delivery, and sustainable socio economic development. UN-ESCWA, through its technical cooperation program, is committed to provide technical assistance to its member states to boost national efforts towards the achievement of the 2030 Development Agenda. Recently, the Ministry of Digital Transformation and Modernization of Admin (MTNMA) in Mauritania requested UN-ESCWA’s assistance in developing the national framework of AI Ethics. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the national framework for the AI code of ethics in Mauritania. The expert will be responsible for the following tasks, organized into four phases: Phase 1: Review and Diagnostic • Review existing national digital documents and the existing frameworks in Mauritania, related to digital transformation, innovation, and AI; • Map relevant international best practices in AI ethics (at least 2 selected international and 2 regional cases); • Identify and conduct stakeholder consultations with MTNMA staff and key national actors, and with the national committee related to this topic, and summarize for each meeting/interview the points discussed, their remarks, observations and proposals; • Contribute to sectoral workshops to discuss needs and priorities, if needed; Phase 2: Development and Drafting • Prepare an outline and annotated structure for the framework for AI code of ethics. • Draft the framework incorporating international standards and national priorities and include practical and scalable compliance mechanisms for monitoring adherence to the Code, and roles and responsibilities for across government and industry; • Ensure alignment with Mauritania’s AI strategy and relevant AI Ethics global and regional Ethics frameworks. Phase 3: Consultation and Finalization • Present draft framework of the AI code of ethics to MTNMA and stakeholders for feedback. • Contribute to national workshop (physically or remotely) and capture the main comments and discussions. • Revise and finalize the draft framework based on inputs received. • Prepare a short presentation and briefing note summarizing key elements. Phase 4: Advisory Implementation • Provide recommendations on dissemination, awareness-raising, and training plans. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.<br> Qualifications/special skills<br>A masters degree or equivalent in AI, ICT, technology, engineering, computer science, public administration, ethics, or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience including 5 years in the domain of digital technologies is required. Previous experience in the development of national policies and plans is required. Proven experience in public administration, governance or ethical frameworks is required. Previous experience in developing AI ethics frameworks is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic is required; Knowledge of the English or French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment.<br> E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.<br> JD sent via email Legacy .<br>NET &amp; SQL Server - Solid experience with ASP.<br>NET (Web Forms, MVC, or Web API) and .<br>NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .<br>NET Core / .<br>NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Job Responsibilities&nbsp;</strong></span></p><br><p><span>The incumbent will be responsible for the following key tasks:</span></p><br><ul> <li><span><strong>Programme Formulation and Design:</strong>&nbsp;</span> <ul> <li><span>Participate in formulating the country programme and projects by compiling and analyzing information relevant to population dynamics and development.&nbsp;</span></li> <li><span>Support the development, finalization, and revision of P&amp;D-related annual work plans and draft project documents.&nbsp;</span></li> <li><span>Contribute to identifying research gaps to be initiated under the P&amp;D projects and carry out literature/desk reviews as guided.</span></li> </ul></li> <li><span><strong>Project Implementation and Coordination:</strong>&nbsp;</span> <ul> <li><span>Guide the routine implementation of assigned projects, coordinate the delivery of project inputs, and enhance collaboration among various entities and partners.&nbsp;</span></li> <li><span>Strengthen key partnership with CAS- central administration of statistics, Ministry of Social Affairs, Ministry of Interior and other key line ministries&nbsp;</span></li> <li><span>Suggest new partners/experts based on comparative advantages, support the assessment of existing partners for re-engagement, and draft Terms of Reference to ensure consultants deliver their tasks.</span></li> <li><span>Assisting in implementing knowledge management strategies to capture lessons learned and best practices, sharing these with management for future planning supporting training needs of project personnel</span></li> <li><span>Supporting the advocacy and resource mobilisation strategy of the CO, by ensuring preparation of relevant documentation, i.e. project summaries, conference papers, speeches, donor profiles, and participating in related meetings and public events.</span></li> </ul></li> <li><span><strong>Logistics and Administrative Support:</strong>&nbsp;</span> <ul> <li><span>Provide logistical assistance by coordinating high level visits, P&amp;D-related meetings, workshops, events, official launches and media forums.&nbsp;</span></li> <li><span>Follow up with suppliers on production-related activities.</span></li> </ul></li> <li><span><strong>Monitoring, Evaluation, and Finance:</strong>&nbsp;</span> <ul> <li><span>Support the evaluation of project activities, conduct field visits, and implement monitoring frameworks and tools.</span></li> <li><span>Assist in monitoring the financial implementation of work plan activities and provide backup support for project expenditures, disbursements, and timely financial reporting.&nbsp;</span></li> <li><span>Contribute to the development and review of tools for rapid/needs assessments, studies and surveys.</span></li> <li><span>Provide regular inputs to status, progress, annual, monthly, and donor reports, ensuring follow-up on agreed-upon actions and recommendations.</span></li> </ul></li> <li> <p><span><strong>Technical Support, Advocacy, and Knowledge Management:</strong>&nbsp;</span></p><br> <ul> <li><span>Assist relevant line departments and statistical offices in demographic analysis and data collection for evidence-based planning.&nbsp;</span></li> <li><span>Support advocacy and resource mobilization efforts by networking with public information and donor contacts.</span></li> <li><span>Represent UNFPA as requested in interagency fora&nbsp;</span></li> <li><span>Implement knowledge management strategies to capture lessons learned and promote the use of knowledge</span></li> </ul> <p><span><strong>Expected Results</strong></span></p><br></li> <li><span>P&amp;D project activities and related indicators are realized.</span></li> <li><span>P&amp;D consultancies are undertaken and finalized based on agreed-upon terms of reference.</span></li> <li><span>P&amp;D project needs are assessed, and training plans are identified and implemented.</span></li> <li><span>P&amp;D monitoring frameworks and related tools are implemented.</span></li> <li><span>Relevant reports and documents are reviewed, developed, and submitted, culminating in a final report on the implementation of all assigned tasks at the end of the assignment.</span></li></ul><p><br><span><strong>Institutional Arrangement</strong></span></p><br><p><span>The&nbsp;The Programme Associate&nbsp;will be under direct supervision of the International Program Coordinator and will work closely with all UNFPA staff involved in the project implementatio</span></p><br><p><span><strong>Competencies</strong></span></p><br> <p><span><strong>UNFPA Values</strong></span></p><br> <br> <p><span><strong>Exemplifying integrity</strong></span></p><br> <p><span><strong>Demonstrating commitment to UNFPA and the UN System</strong></span></p><br> <br> <p><span><strong>Embracing cultural diversity</strong></span></p><br> <p><span><strong>Embracing change</strong></span></p><br> <br> <p><span><strong>UNFPA Core Competencies</strong></span></p><br> <br> <p><span><strong>Achieving results</strong></span></p><br> <p><span><strong>Thinking analytically and strategically</strong></span></p><br> <br> <p><span><strong>Being accountable</strong></span></p><br> <p><span><strong>Working in teams/managing ourselves and</strong></span><br><span><strong>our relationships</strong></span></p><br> <br> <p><span><strong>Developing and applying professional expertise/business acumen</strong></span></p><br> <p><span><strong>Communicating for impact</strong></span></p><br> <br> <p><span><strong>Functional Competencies</strong></span></p><br> <br> <p><span><strong>Delivering results-based programmes</strong></span></p><br> <p><span><strong>Building strategic alliances and partnerships</strong></span></p><br> <br> <p><span><strong>internal and external communication/advocacy</strong></span></p><br> <p><span><strong>Research and data collection</strong></span></p><br> <br> <p><span><strong>Minimum Qualifications of the Successful LSC*</strong></span></p><br> <p><span><strong>Min. Education requirements</strong></span></p><br> <p><span>A Master’s degree in fields such as Population Studies, Demography, Statistics, or Economics is highly desirable.</span></p><br> <br> <p><span><strong>Min. years of relevant work experience</strong></span></p><br> <p><span>At least 5 years of increasingly responsible, relevant professional experience in population, data programmes, project coordination. Prior training in population and/or development issues, with a strong emphasis on SRH, GBV, youth and gender, is required. Demonstrated experience in programme planning, design, follow-up, and monitoring is highly advantageous.</span></p><br> <br> <p><span><strong>Experience, Knowledge, and skills</strong></span></p><br> <p><span>Good knowledge of the Lebanese context, its social structure, and the sustainable development 2030 SDG agenda. Proficiency in current office software applications and corporate IT systems is required. Prior experience in the UN system is considered a strong asset.</span></p><br> <br> <p><span><strong>Desired skills in addition to the competencies covered in the Competencies section</strong></span></p><br> <p><span>Familiarity with UN procedures and working methods is an asset.&nbsp;</span></p><br> <p><span>Working experience with an international organization is an asset.</span></p><br> <br> <p><span><strong>Required Language(s)</strong></span></p><br> <p><span>&nbsp;&nbsp;Fluency in oral and written English and Arabic is essential;</span></p><br> <br> <p><span><strong>Professional Certificates</strong></span></p><br> <p><span>NA</span></p><br> <br> <p><strong>Compensation and Benefits:</strong></p><br><p>This position offers an attractive remuneration package including leave days, health insurance and additional remuneration for pensions and social security obligations.</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and engagement of LSC personnel may be subject to background and reference checks, medical clearance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or selection process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><br> </div>

We are seeking a Social Media Manager who understands how to create content that people actually want to watch, share, save, and talk about. <br> <br>The ideal candidate is obsessed with trends, storytelling, short-form video, and audience growth. Their mission is simple: <br> <br>Make Dynamic Motion impossible to ignore online. <br> <br>This role is responsible for growing our visibility, increasing engagement, attracting potential clients, and positioning Dynamic Motion as one of the leading creative production companies in the region. <br> <br>⸻ <br> <br>Key Responsibilities <br> <br>Content Strategy & Planning <br> <br>* Develop and execute a monthly content strategy across Instagram, LinkedIn, TikTok, and other relevant platforms. <br>* Create content pillars focused on: <br> * Behind-the-scenes production <br> * Project reveals <br> * Client success stories <br> * Team culture <br> * Industry insights <br> * Trending content adapted to our industry <br>* Build content calendars aligned with business objectives. <br> <br>Content Creation <br> <br>* Capture and direct content on-site during events, activations, installations, and factory visits. <br>* Produce engaging Reels, TikToks, Stories, Carousels, and LinkedIn content. <br>* Create viral-style content while maintaining a premium brand image. <br>* Write compelling captions and hooks that increase reach and engagement. <br> <br>Growth & Community Management <br> <br>* Grow followers organically. <br>* Manage community engagement and respond to comments and messages. <br>* Identify opportunities for collaborations, partnerships, and influencer engagement. <br>* Monitor trends and rapidly create relevant content opportunities. <br> <br>Lead Generation <br> <br>* Turn social media into a business development tool. <br>* Showcase projects in a way that attracts brands, agencies, developers, and decision-makers. <br>* Generate qualified inquiries through content and strategic positioning. <br>* Support the sales team through social media campaigns and client-focused storytelling. <br> <br>Analytics & Reporting <br> <br>* Track KPIs including: <br> * Reach <br> * Engagement <br> * Follower growth <br> * Website traffic <br> * Leads generated <br>* Provide monthly performance reports and recommendations. <br> <br>⸻ <br> <br>Requirements <br> <br>Must Have <br> <br>* 3+ years of experience in social media management. <br>* Strong understanding of Instagram, TikTok, LinkedIn, and emerging platforms. <br>* Proven track record of growing social media accounts. <br>* Excellent copywriting skills in English. <br>* Strong visual storytelling skills. <br>* Experience using CapCut, Adobe Creative Suite, Canva, or similar tools. <br>* Ability to film and edit short-form video content. <br> <br>Bonus Points <br> <br>* Experience in events, exhibitions, architecture, design, luxury, hospitality, or creative agencies. <br>* Motion graphics skills. <br>* Photography and videography experience. <br>* Understanding of paid social media campaigns. <br> <br>⸻ <br> <br>Success Looks Like <br> <br>Within the first 6 months, the Social Media Manager will: <br> <br>* Increase overall social media reach <br>* Produce consistent high-performing content <br>* Establish Dynamic Motion as a recognized industry leader online <br>* Generate inbound client inquiries through social media <br>* Create multiple viral or highly shared content pieces <br>* Build a strong and engaged community around the brand <br> <br>⸻ <br> <br>What We’re Looking For <br> <br>We don’t want someone who simply posts content. <br> <br>We want someone who understands attention, culture, storytelling, and growth. <br> <br>Someone who sees an event installation, a factory process, or a project reveal and immediately knows how to turn it into content that gets watched, shared, remembered, and ultimately wins clients

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in (POLBN) with duty station in Beirut, Lebanon, under the Regional Office for the Middle East and North Africa (ROMENA), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC). The incumbent will work under the direct supervision of the National Programme Coordinator based in Lebanon and the Crime Prevention and Criminal Justice Regional Programme Coordinator based in Tunisia and under the overall guidance of the UNODC Administrative and Finance Officer (Operations Manager) in the Operations Area. The incumbent will work in close collaboration with other operations areas, programmes section and programme teams in ROMENA. For more information on UNODC, please visit www.unodc.org<br> Responsibilities<br>The Associate Programme Officer (Finance and Budget) provides support to the Crime Prevention and Criminal Justice Regional programme and to the Lebanon Programme Office, assists with the administration and implementation of budget, financial and management strategies, the administration of budgets, as well as facilitation of knowledge sharing. Within assigned authority, the incumbent will perform the following specific duties: • Work with key clients to facilitate the financial implementation of the assigned programmes/projects/grants, and to the POLBN implemented Programmes, including the monitoring and analysis of specific aspects of programme/project development and implementation ensuring full compliance of financial processes, financial recording system and follow up on audit-recommendations and verification exercises, in line with the UN financial rules, policies, and regulations, • Assist in the creation, revision of the programme/project documents, contributing to programme strategic planning and implementation, as well as to financial oversight and staffing tables in the Integrated Planning, Management and Reporting (IPMR) system, related to budget, WBSE, and staffing tables. • Act as the Focal Point for the creation of grants, unreleased and released budgets for the criminal justice portfolio ensuring the grants have the correct allocation of amounts per country in the portfolio. • Assist the regional programme, in cost estimate reviews, monitoring and reviewing of the programme/project released budgets and expenditures including Biennium Budget projections for the criminal justice portfolio and POLBN implemented programmes, ensuring compliance with approved donor funding agreements, agreements with implementing partners, costed work plans relating to the criminal justice programme and POLBN requirements and activities. • Prepare and review budget proposals for project documents/ revisions, especially costed workplans/budgets, to submit to the different donors. • Provide support in preparing, coordinating, monitoring and reporting on the criminal justice programme budget monthly/quarterly/annual financial reports per country and grants for the Criminal Justice Portfolio and more specifically on the POLBN grants under his responsibility. • Provide financial guidance to the Criminal Justice Team and POLBN implemented grants on existing resources, future challenges and long-term funding implications, including the development and monitoring of budgets vs expenditure, record variations and updates budget tables, in close cooperation and regular communication with the team in Lebanon and at regional level. • Facilitate the closure of all the financial agreements, monitor the open commitments monthly to ensure timely closure of grants and issuance of the final financial reports. • Prepare terms of reference for national and international consultants/experts. • Prepare and contribute to field missions and capacity-building activities, including the preparation of meetings, training workshops and events and carry out administrative arrangements notably: • Act as the quality control in the administrative, operational and financial and guide the Project/Programme Assistants and Associates in administrative, operational and financial procedures and the preparation of the year end closure for the programme portfolio to be submitted to UNODC ROMENA. • Act as UNODC focal point in the, Operations Management Team in Lebanon and ESCWA for the administrative processes. • Contribute to the collection and analysis of data as well as identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting. • Perform other work-related duties, as required.<br> Competencies<br>• Professionalism: Has knowledge of programme management, administrative, budgetary and financial policies, practices and procedures in general and in particular, at the UN Secretariat. Is able to apply various United Nations administrative rules and regulations in work situations. Has knowledge of UN financial rules and regulations. Has ability to analyse and interpret data in support of decision-making and coney resulting information to management. Has conceptual analytical and evaluative skills to conduct independent research and analysis. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning &amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>An advanced university degree (Master’s degree or equivalent) in business or public administration, management, finance, economics, or a related field is required. A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Public or International Accounting certification is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two (2) years of progressively responsible professional work experience in finance, administration, budget, business administration, or a related area is required. Work experience with financial support, including financial analysis and budget monitoring, for a technical assistance programme is required. Work experience with an Enterprise Resource Planning (ERP) system is required. Experience with SAP/Umoja, is desirable. Experience at the national or international level in programme management and financial monitoring of projects is desirable. Experience in financial management analysis and budget monitoring is desirable. Experience with the United Nations System or similar international organization is desirable. Experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>THIS IS A FIXED TERM LIMITED POSITION. Appointment against this project post is for an initial period of one (1) year. The candidate selected for this position will be granted a fixed-term appointment limited (“FTA-limited”) in accordance with section 2.2 (c) of administrative instruction ST/AI/2025/3 on Administration of appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position will be reassigned or transferred to the position, without a lien to their parent position. Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Note to current staff members in the General Service and related categories in the UN common system: Locally recruited staff members in the General Service and related categories applying for this post must meet the minimum requirements, including academic qualifications and years of relevant work experience. Relevant work experience in the General Service and related categories in the UN common system at the G-6, G-7, FS-4 to FS-7, S-5 to S-7, and TC-6 to TC-8 levels or in the NPO category may be considered as relevant work experience. When completing the application, ensure that ALL fields, ALL professional experience and contact information are up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" Link<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Deputy FSL Coordinator will be responsible for supporting the FSL Coordinator with implementation of FSL projects across Lebanon. The Dep FSL Co will ensure programmatic, technical, financial and logistical development of AHH actions in the department where the actions are developed, in line with the strategic criteria of AHH in Lebanon and the internal processes and regulations of AHH, donor and Lebanese laws.</p><p>Objective 1: Support sector coordination &amp; representation (70%)</p><ul><li>Support sector coordination and development of cash guidance according to the sector priorities in close coordination with UN sector lead.</li><li>Represent ACF in key meetings with external stakeholders in relation to participation in the Cash Working Group and help facilitate strategic relations such as with the Ministry of Social Affairs (MoSa)</li><li>Co-convene and co-facilitate relevant meetings (including sector working groups and relevant sectoral or cross-sectoral technical meetings). Ensure that sector meetings are well-managed and action and results-oriented, with decisions communicated to relevant partners and stakeholders.</li><li>Co-represent the sector including at sectoral meetings, in the Inter-Sector and Inter-Agency coordination fora, and external stakeholder engagement, as appropriate, and in coordination with the FSL Co.</li><li>Facilitate in the maintenance of appropriate links and dialogue with sector partners and the national and international NGO forums, relevant external stakeholders, and representatives of affected populations in coordination with the FSL Co.</li><li>Co-collaborate in the development of the overall sector strategy including the sector's national annual work plan and monitoring framework.</li><li>Facilitate discussion and agreement on the use of common standards and tools among sector partners. Promote awareness of and adherence to relevant policy guidelines, codes of conduct, and examples of good practice.</li><li>To support drafting of food security and Basic Assistance sector analysis sections in conducted assessments and surveys under the guidance of PM and in coordination with MEAL Manager</li><li>Attend relevant sector meetings on behalf of the FSL Co.</li></ul><p>Objective 2: To contribute to the comprehension and support to the implementation of food security, basic and Livelihoods strategy (15%)</p><ul><li>Collect and evaluate information on the food security and livelihoods level of the targeted populations in project areas.</li><li>Identify food security and livelihoods, support needs of the refugee population and propose intervention opportunities in line with ACF country strategy to the FSL Co.</li><li>Under the guidance of the FSL Co, actively coordinate with other agencies implementing food security, basic assistance and livelihoods interventions (fresh food vouchers, cash for food, in-kind food support such as food parcels) in ACF project areas.</li><li>Under the guidance of the FSL Co, actively coordinate with other stakeholders in food security, basic assistance and livelihoods sector to support smooth, coordinated project interventions.</li><li>Plans, coordinates, monitors and provide technical assistance for the implementation of activities and development of proposals.</li><li>To support bases with information sharing to ensure harmonization of FSL tools and approach.</li><li>Under the guidance of the FSL Co, participate in the development of capitalization reports for each food security activity conducted by ACF.</li><li>Follow-up the MEAL plan and project indicators, in coordination with MEAL Department.</li><li>Support development of data reports and presentations showcasing FSL implementation.</li></ul><p>Objective 3: Reporting (15%)</p><ul><li>To be involved in project reporting, supporting Bases with drafting and compiling.</li><li>To flag any issues received in reports from Bases to the FSL Co.</li><li>Ensure monthly program progress reports elaboration and submission to donor agency.</li></ul><p>Objective 4: Security</p><ul><li>To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.</li><li>To communicate to the security managers of the working location any security related information or non-compliance with the security plan.</li></ul><p>Objective 5: Support humanitarian activities of Action Against Hunger</p><ul><li>Support the emergency interventions of the organization as per the employee s abilities.</li><li>Support any activity that helps us to reach our humanitarian goals, as per the employee s abilities.</li><li>ACF employees will show commitment to human rights principles, gender equality and non-discrimination approach in all their work.</li></ul><p>Key activities in your role will include</p><ul><li>Representation and a strong understanding of sector coordination are key elements of the position, as the Deputy FSL Co will cover sector meetings on behalf of the FSL Co.</li><li>Problem solving is a valued asset in order to effectively support the FSL Co and the FSL Program Managers (PMs) with issues arising during implementation.</li><li>Cash and Voucher programmes &amp; in-kind food support programme technical knowledge is a major point in this position due to the large role of the project in the FSL department, supporting PMs to monitor the activity implementation, not only regarding donors result but Action Against Hunger strategy in the country.</li><li>The candidate should master the project cycle management to ensure that the target objectives are met, and be very comfortable with activities planning and team organization</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social work, agriculture, economy, food security, international affairs, humanitarian action or any related field.</li><li>Food security and livelihoods, agriculture, economy, etc. Logistics or operations work a plus</li><li>3-4 years experience in humanitarian and development organizations</li><li>2 years experience in food security &amp; livelihoods programs are desirable</li><li>Experience with cash and voucher assistance &amp; food parcels distribution highly desirable</li><li>Experience with complex programming highly desirable</li><li>Good knowledge of INGOs and donor agencies procedure, guidelines and intervention in the country</li><li>Previous knowledge of Action Against Hunger policies, strategy and previous interventions in the country or Middle East region is an asset</li></ul><p></p></section>

<p><h4>Description</h4> <p>We are on the lookout for a proactive sales specialist to join our team. Together, we earn and celebrate. Your success is our success, and we believe in growing and achieving great things together. Join us, and let’s make success a shared journey!</p> <p>We consider candidates from anywhere in the world!</p> <h4>Employment type:</h4> <ul> <li>Full-time 8.30 am - 5 pm, New York time.</li> <li>Remote work.</li> <li>B2B contract.</li> </ul> <h4>Highlights:</h4> <ul> <li><strong>Unlimited earnings:</strong> No cap on your income; earn as much as you sell!</li> <li><strong>Training:</strong> Comprehensive product training lasting one and a half weeks.</li> </ul> <h4>Key responsibilities:</h4> <ul> <li>Work with qualified inbound leads provided by the lead qualification team</li> <li>Communicate with clients primarily through calls (80–90% of communication), as well as email follow-ups</li> <li>Collaborate closely with the estimating department to prepare and present project estimations to clients</li> <li>Negotiate pricing and commercial terms within company guidelines</li> <li>Build strong product knowledge in order to confidently explain technical aspects of custom glass products to clients</li> <li>Maintain highly accurate and structured CRM management in HubSpot, including notes, pipeline updates, follow-ups, and communication history</li> <li>Provide professional, timely, and high-quality communication with U.S.-based clients throughout the sales process</li> </ul> <h4>Requirements</h4> <ul> <li>Sales experience: 2–3+ years of sales experience, preferably in full-cycle closing roles</li> <li>Remote work experience: Previous experience working remotely is strongly preferred</li> <li>U.S. market experience: Experience working with U.S.-based clients is a strong advantage</li> <li>English: C1+ / near-native spoken English for daily calls with U.S. clients</li> <li>Negotiation: Strong negotiation and closing skills</li> <li>Objection handling: Ability to handle client objections professionally and confidently</li> <li>Communication: Strong client communication skills, with the ability to build trust and explain product value clearly</li> <li>CRM discipline: Experience working with CRM systems; HubSpot experience is a plus</li> <li>Product learning: Ability and willingness to learn a technical/custom product in detail</li> </ul> <h4>Conditions</h4> <ul> <li>Competitive compensation based on skills, experience, and location</li> <li>Stable hourly base with additional performance-based earning opportunities</li> <li>Clear opportunity to influence your total compensation through sales results and strong performance</li> <li>B2B contract and compensation in US dollars</li> <li>Paid sick leave</li> <li>Paid vacation</li> </ul> <h4>Why join us?</h4> <ul> <li>Opportunity to work directly with U.S. clients in one of the most competitive and high-demand markets</li> <li>Strong exposure to real-world inbound sales and long sales-cycle deal management</li> <li>Clear opportunities for professional growth and career development</li> <li>Work with a diverse and international team of professionals</li> <li>Supportive, structured, and growth-oriented work environment</li> <li>Opportunity to develop strong communication, negotiation, CRM, and product-sales skills in a fast-paced environment</li> </ul> <p><strong>From connection to commission:</strong> Join Crystalia Glass LLC and make a lasting impact in the premium glass industry. Apply today and start your journey towards sales success with us!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a AI Engineer to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p> </p> <p>About the job: </p> <p>Your first project</p> <ul> <li>Design and build a delivery tracking module for our ERP covering shipment status ingestion</li> <li>from carriers, internal dispatch workflows, customer-facing tracking views, and notifications.</li> <li>You'll own it end-to-end: data model, backend services, API integrations, and the UI layer that</li> <li>plugs into our existing ERP.</li> </ul> <p> </p> <p>Ongoing scope</p> <ul> <li>Build production features in JAVA and REACT integrate with our ERP backend</li> <li>Use Claude Code and MCP-based workflows to accelerate development across our codebase</li> <li>Design AI-assisted capabilities where they add value (ETA prediction, exception detection, smart</li> <li>routing, natural-language search over orders/shipments)</li> <li>Work with Terraform, GitLab CI/CD, and AWS (Lambda, S3, API Gateway, OpenSearch etc.)</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>4+ years shipping production software</li> <li>Comfort designing data models, REST APIs, and event-driven systems</li> <li>Hands-on experience with LLM APIs (Anthropic) and AI-assisted coding tools</li> <li>Solid AWS fundamentals</li> <li>Pragmatic, product-minded can scope a module, ship v1, and iterate</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: Your first project Design and build a delivery tracking module for our ERP — covering shipment status ingestion from carriers, internal dispatch workflows, customer-facing tracking views, and notifications.<br> You'll own it end-to-end: data model, backend services, API integrations, and the UI layer that plugs into our existing ERP.<br> Ongoing scope Build production features in JAVA and REACT integrate with our ERP backend Use Claude Code and MCP-based workflows to accelerate development across our codebase Design AI-assisted capabilities where they add value (ETA prediction, exception detection, smart routing, natural-language search over orders/shipments) Work with Terraform, GitLab CI/CD, and AWS (Lambda, S3, API Gateway, OpenSearch etc.<br>) 4+ years shipping production software Comfort designing data models, REST APIs, and event-driven systems Hands-on experience with LLM APIs (Anthropic) and AI-assisted coding tools Solid AWS fundamentals Pragmatic, product-minded — can scope a module, ship v1, and iterate</span> </div>

<p><b>KEY RESPONSIBILITIES&nbsp;</b></p><p><br></p><p>Review, adjust and validate the project s baseline schedule and budget, follow-up on the work progress and relevant cost and take appropriate measures to meet the project s objectives. Assess the project s needs and set a strategy for the proper provision and management of resources in order to boost productivity while optimizing relevant cost. Coordinate with the project s section managers to make sure all prerequisite requirements (documents, resources, etc...) are ensured on time and that the workflow is well organized to avoid any delays in the work execution. Pick-up the most suitable work methodologies after consulting concerned person, oversee the execution of work on the project s site, intervene whenever needed to ensure overall performance. Review QA/QC reports as well as the client/consultant s observations, discuss findings with relevant persons and make sure the work is executed in compliance with relevant designs/specifications/standards and quality requirements. Approve and validate operations that stipulate additional cost on the project, verify the work/products/services of external providers and take appropriate measures to avoid overstepping quality and cost objectives. Collects metrics data (such as baseline, actual values for costs, delays, work completed, productivity, etc.), identify and analyze deviations, reports on the project s performance and progress and develop action plans to secure the project s profitability. Manage proactively all contractual matters related to the project, negotiate variations/changes and get internal technical support to defend the company against any contractual breaches and preserve global interests. Supervise the timely production, submission and reception of documents/reports and make sure appropriate follow-up is made by concerned parties to avoid potential delays or undesirable events. Overview the proper application of the document control activity and make sure all data are entered systematically on BUTEC Information System to ensure full traceability of the project s activities and avoid any loss/deterioration of relevant documents/records. Identify and analyze project s related problems, assess relevant risks and prepare mitigation plans to minimize relevant costs and meet the project s objectives. Organize regular/periodic meetings with the project s staff, communicate targets, discuss problems and review the work progress and challenges to gain the full involvement of people. Oversee the proper implementation of policies and procedures (including safety) to ensure conformity on the project s site. Liaise with external parties on any matter relevant to the project, discuss it internally if needed, and develop communication strategies to maintain mutually beneficial relationships. Lead and motivate people, drive them towards successful achievements, provide coaching and support when needed and create a strong team spirit culture to boost internal productivity. Manage individual performance, identify internal talents and coordinate with concerned parties to develop employees potential.</p><p><strong>Desired Candidate Profile</strong></p><p>Electrical Engineering degree with PMP Certification. MBA or masters degree is a plus Member of/accredited from the national engineering body in his country Minimum of 10 years of experience on site High level of leadership skills with great concern for quality, time and cost Strong communication, critical thinking and problem solving skills English, French and Arabic languages skills written and spoken</p>

<p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers. Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><p><b>Why This Opportunity Matters</b></p><p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business. This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate. Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p><p>What You ll Own</p><p>In this role, you will:</p><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French. Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets. Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><p>You ll be especially successful if you:</p><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services.</li><li>Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms.</li><li>Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities.</li><li>Ensure all purchasing activities comply with company policies, financial procedures, and local regulations.</li><li>Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste.</li><li>Review purchase requests, issue purchase orders, and ensure timely delivery of materials.</li><li>Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency.</li><li>Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements.</li><li>Maintain accurate purchasing records, contracts, and supplier documentation.</li><li>Support inventory audits and contribute to budgeting and cost-control initiatives.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field.</li><li>Minimum of <strong>5–7 years</strong> of purchasing or procurement experience, with at least <strong>2 years</strong> in a managerial role within the hospitality industry.</li><li>Strong knowledge of procurement processes, inventory management, and contract negotiation.</li><li>Experience with hotel procurement systems and Microsoft Office applications.</li><li>Excellent negotiation, analytical, and organizational skills.</li><li>Strong communication and interpersonal abilities with the capability to build effective supplier relationships.</li><li>High level of integrity, attention to detail, and problem-solving skills.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Associate (Patient Outreach)About Rightangled Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care.<br> We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.<br> Role Overview We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team.<br> In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.<br> The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.<br> Location: Remote Employment Type: Full-Time Working Hours: Monday to Friday, 8:00 AM – 5:00 PM Key Responsibilities Conduct outbound calls to patients in a professional and empathetic manner.<br> Build and maintain positive relationships with patients.<br> Support patient retention initiatives through proactive outreach.<br> Generate and send follow-up emails and communications.<br> Gather patient feedback and accurately record information in company systems.<br> Meet individual and team performance targets.<br> Resolve basic patient queries and escalate issues where appropriate.<br> Maintain accurate records of all interactions and communications.<br> Collaborate with internal teams to ensure a positive patient experience.<br> Requirements Minimum 1 year of customer service experience.<br> Excellent verbal and written communication skills.<br> Strong attention to detail and organisational abilities.<br> Ability to build rapport and communicate confidently over the phone.<br> Comfortable working towards targets and performance metrics.<br> Strong time management skills and ability to work independently.<br> Reliable internet connection and suitable remote working environment.<br> Access to a laptop/computer and headset for daily communications.<br> Preferred Qualifications Fluent English communication skills.<br> Bilingual or multilingual candidates are highly desirable, particularly those fluent in: French Spanish Dutch Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.<br> Personal Attributes The successful candidate will be: An excellent communicator with strong interpersonal skills.<br> Detail-oriented and committed to accuracy.<br> Punctual, dependable, and self-motivated.<br> Empathetic and patient-focused.<br> Results-driven and comfortable working towards targets.<br> Professional and able to represent the company positively in all interactions.<br> What Success Looks Like Consistently achieving outreach and retention targets.<br> Maintaining positive patient relationships.<br> Collecting valuable patient feedback to support service improvements.<br> Delivering a high standard of customer service.<br> Contributing to overall patient satisfaction and business growth.<br></span> </div>