وظائف ثانوية عامة - بيروت لبنان

<p>We're Hiring: Administrative Clerk</p><p>A reputable company is looking for a motivated and organised Administrative Clerk to join its team.</p><p>Key Responsibilities:</p><ul><li>Perform daily administrative and clerical duties</li><li>Maintain records and filing systems</li><li>Prepare reports and correspondence</li><li>Handle phone calls, emails, and office documentation</li><li>Support different departments with administrative requirements</li></ul><p>If you are organised, reliable, and eager to grow your career, we'd love to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>High School Diploma (minimum requirement)</li><li>0 2 years of administrative experience (fresh graduates are welcome to apply)</li><li>Good communication and organisational skills</li><li>Basic knowledge of Microsoft Office (Word, Excel, Outlook)</li><li>Ability to manage documents, filing, data entry, and administrative tasks</li><li>Professional attitude with attention to detail</li></ul>

Need shadow teacher for a boy 12 years school French in Gemaizeh 76626252

<p>Prepare the mise en place and handle food preparation and assist with food presentation as part of the kitchen brigade.</p><p>The job of Canteen Attendant is executed satisfactorily when:</p><ul><li>Prepare kitchen equipment for use.</li><li>Assemble and prepare ingredients for menu items.</li><li>Prepare simple food items.</li><li>Prepare food for canteen service.</li><li>Maintain storage areas.</li><li>Clean kitchen and equipment.</li><li>Handle waste.</li><li>Maintain a hygienic kitchen and high standards of personal hygiene.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: High School or equivalent HACCP certification preferred</p><p>Experience: To fill the position, the following is required: Experience in an F&amp;B kitchen role</p><p>Language: Local language excellent oral and written skills Additional language beneficial</p><p>Competencies: Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions Excellent organizational and time management skills Applying a professional, confidential and ethical approach at all times Working in a safe, prudent and organized manner</p>

<p>The Customer Care Representative is responsible for providing excellent customer service by handling customer inquiries, coordinating service appointments, supporting technicians, and ensuring accurate service records.</p><p>Answer incoming customer calls and service requests.</p><p>Handle customer complaints and follow up until resolution.</p><p>Schedule and dispatch technicians for service appointments.</p><p>Coordinate appointment times with customers.</p><p>Perform data entry and close completed work orders.</p><p>Assist walk-in customers with service inquiries and requests.</p><p>Maintain accurate customer and service records.</p><p>Coordinate with internal teams to ensure efficient service operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>1 2 years of customer service or call center experience preferred.</li><li>Good communication and organizational skills.</li><li>Proficient in Microsoft Office and computer systems.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

<p>The Customer Care Representative is responsible for providing excellent customer service by handling customer inquiries, coordinating service appointments, supporting technicians, and ensuring accurate service records.</p><p>Answer incoming customer calls and service requests.</p><p>Handle customer complaints and follow up until resolution.</p><p>Schedule and dispatch technicians for service appointments.</p><p>Coordinate appointment times with customers.</p><p>Perform data entry and close completed work orders.</p><p>Assist walk-in customers with service inquiries and requests.</p><p>Maintain accurate customer and service records.</p><p>Coordinate with internal teams to ensure efficient service operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>1 2 years of customer service or call center experience preferred.</li><li>Good communication and organizational skills.</li><li>Proficient in Microsoft Office and computer systems.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>

Temporary Private Teacher Required (1-Month Assignment) <br> <br>We are seeking a dedicated, experienced, and caring Elementary School Teacher for a one-month temporary assignment. <br> <br>Position Details <br> <br>- Duration: 1 month <br>- Working Hours: Monday to Friday, 8:00 AM – 5:00 PM <br>- Student: Preparing to enter Grade 3 Elementary <br>- Objective: Provide intensive one-on-one instruction to help the student successfully pass the Grade 2 Elementary entrance examination. <br> <br>Key Responsibilities <br> <br>- Deliver daily individualized lessons based on the required curriculum. <br>- Strengthen the student's skills in Mathematics, Arabic, French, Reading, and Writing. <br>- Prepare practice exercises and mock entrance examinations. <br>- Assess the student's progress regularly and provide constructive feedback. <br>- Create a positive, engaging, and supportive learning environment. <br> <br>Qualifications & Requirements <br> <br>- Bachelor's degree in Education or a related field (preferred). <br>- Previous experience teaching elementary school students, especially at the primary level. <br>- Fluent in both Arabic and French (spoken and written). <br>- Patient, enthusiastic, and committed to helping children succeed. <br>- Strong communication, teaching, and classroom management skills. <br> <br>How to Apply <br> <br>Interested candidates are invited to attach their CV or send it by email to hrd@utcintl.com. <br> <br>Only shortlisted candidates will be contacted

Job Purpose <br>Ensuring students’ success and helping them reach their full potential by implementing the SABIS® curriculum and philosophy and through the consistent use of the SABIS® teaching methods. <br> <br>Key Responsibilities: <br>Teaching a class using the provided lesson plans (may also be asked to develop such plans based on the provided pacing charts as relevant and needed) for their subject(s) in order to be able to teach using the SABIS® point system. <br>Marking exams related to the taught subject in accordance with the schedule and material provided by the department. <br>Discussing disciplinary and student performance issues with the Academic Quality Controller (AQC) and Head of Department (HOD) as needed. <br>Implementing the SABIS® Point System to ensure an environment conducive to learning in the classroom. <br>Proctoring exams as needed while ensuring an adequate and properly managed test environment. <br>Providing support for the academically low-performing students through guidance and motivation to help them improve and reach their full potential. <br>Developing and/or following up on external exams preparation by going through previous exams as planned in the structured revision schedule (when applicable to specific grade levels). <br>Aiding in duties that may include testing students, substituting for absent teachers, organizing students for lunches and buses, controlling traffic (vehicles and people), and other administrative duties as assigned by the school management. <br>Preparing and participating in activity plans related to student life events such as but not limited to art, open houses, and physical education, in coordination with the Student Life Coordinator (SLC). <br>Attending training sessions when needed and as requested by the school management in order to enhance the understanding of the SABIS® system and improve the overall performance of students. <br>Performing other related tasks or projects as they arise and as delegated by the school management. <br>Ideal Requirements: <br>Bachelor degree in a related subject matter and/or equivalent <br>English Proficient <br>A minimum of 1 year of teaching experience <br>Professional behavior and ethical conduct <br>Delivering results <br>Continuous learning and improvement <br>Accountability and taking ownership <br>Excellent communication skills <br>Employment Requirements: <br>Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks. <br> <br>Additional details about this position will only be provided to shortlisted candidates

Job Purpose: As a Tinting Specialist, you will prepare and tint paint in quarts, gallons, and drums while ensuring quality control prior to release. <br>Key Accountabilities: <br>- Operate Colortek tinting and mixing machines efficiently. <br>- Retrieve paint bases from the warehouse. <br>- Select the appropriate paint base and universal pigments to achieve the desired final color. <br>- Dispense colorant into cans and operate tinting machines. <br>- Implement quality control measures to ensure the final tinted paint matches the desired color and meets customer expectations. <br>- Check color accuracy after mixing the paint in the shaker for at least three minutes. <br>- Provide timely service and quick responses to the delivery counter. <br>- Ensure customers have an enjoyable experience when interacting with the tinting service. <br>- Handle hazardous materials carefully and adhere to safety protocols. <br>- Ensuring proper maintenance of tinting machines for optimal functioning <br>- Maintain a clean, neat, and organized tinting area. <br>- Work toward achieving the monthly tinting and sales targets. <br> <br>Skills, Knowledge and Experience required: <br>- High School Degree or equivalent. <br>- Ability to read and write Arabic and English. <br>- Ability to use computers. <br>- Ability to lift and stack processed paints on mixing trays and storage pallets or manually. <br>- Ability to communicate effectively with coworkers. <br>- Ability to read and follow work orders. <br>- Sensitive to color, able to see/differentiate color and efficient in color adjustments (must pass eye color test). <br>- Able to color match in the given time frame. <br>- Experience involving production operations or the use of basic tinting equipment is a plus. <br>- Ability to operate paint dispensers, tint machine and mixer is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>EDUCATION:</strong> <br> High School or equivalent<br></div> <div> HACCP certification<br></div> <div> <strong>EXPERIENCE:</strong> </div> <div> Minimum 1 year kitchen experience<br></div> <div> <strong>LANGUAGE: br&gt; </strong>Local language excellent oral and written skills where necessarybr&gt; English excellent oral and written skillsbr&gt; Additional language - beneficial<br></div> <div> <strong>COMPETENCIES:</strong> </div> <ul> <li>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions</li> <li>Excellent written and verbal communication skills</li> <li>Excellent organizational and time management skills</li> <li>Applying a professional, confidential and ethical approach at all times</li> <li>Working in a safe, prudent and organized manner</li> </ul> <div> <strong>INDIVIDUAL</strong><strong>CHARACTERISTICS</strong> </div> <div> To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:<br></div> <ul> <li>Passionate for Food &amp; Beverage</li> <li>People Oriented</li> <li>Passionate for European luxury</li> <li>Entrepreneurial</li> <li>Straightforward</li> <li>Sense of responsibility</li> <li>Team player</li> <li>Flexible and reliable</li> <li>Tolerant and open minded</li> <li>Works well under pressure</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Pulling daily and monthly reports for reconciliations across seven different agencies. Reconciling daily and monthly payment trackers to ensure all payments are accurately posted. Identifying and resolving payment discrepancies during daily reconciliations. Processing daily payment returns and keying payments efficiently. Ensuring the integrity and accuracy of financial data .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities</p> <ul> <li>Strong attention to detail and the ability to work efficiently in a fast-paced environment. </li> <li>High school diploma, plus some tertiary qualification in finance (e.g., associate's degree, certificate, or coursework in accounting or finance). </li> <li>Proficiency in multitasking and self-directed work. </li> <li>Basic skills in Microsoft Word and PDF applications. </li> <li>Advanced skills in Microsoft Excel, including knowledge of formulas and data analysis. </li> <li>Experience with payment reconciliations involving payment processors, banks, and systems of record.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Administrative Assistant provides administrative and clerical support to ensure the efficient operation of an office. This role involves managing schedules, handling correspondence, maintaining records, coordinating meetings, and supporting staff and management with daily administrative tasks.</p><p><b>Key Responsibilities</b></p><ul><li>Answer and direct phone calls, emails, and other communications.</li><li>Schedule appointments, meetings, and maintain calendars.</li><li>Prepare, edit, and distribute reports, presentations, and correspondence.</li><li>Organize and maintain filing systems, both electronic and physical.</li><li>Order office supplies and manage inventory.</li><li>Coordinate travel arrangements and expense reports.</li><li>Assist with data entry and record keeping.</li><li>Welcome visitors and provide customer service support.</li><li>Handle confidential information with discretion.</li><li>Support management and team members with administrative projects and tasks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; associate or bachelor's degree preferred.</li><li>Proven experience as an administrative assistant, office assistant, or similar role.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Strong organizational and time-management skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to multitask and prioritize work effectively.</li><li>Attention to detail and problem-solving abilities.</li></ul><p></p></section>

<p>We are looking for a motivated, organized, and professional Secretariat / Administrative Assistant to join our audit firm. The successful candidate will provide administrative support, maintain accurate records, assist the audit team, and help ensure the efficient day-to-day operation of the office.</p><p><strong>Key Responsibilities</strong></p><ul><li>Organize, maintain, and file client documents (physical and electronic).</li><li>Prepare, edit, and format documents using Microsoft Word.</li><li>Create and maintain spreadsheets, reports, and databases using Microsoft Excel.</li><li>Answer telephone calls and greet clients in a professional manner.</li><li>Manage incoming and outgoing correspondence, emails, and courier services.</li><li>Schedule meetings, appointments, and maintain office calendars.</li><li>Provide administrative support to auditors and management.</li><li>Maintain confidentiality of client information and firm records.</li><li>Perform other general administrative and secretarial duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Requirements</strong></p><ul><li>Age: Preferably 22 40 years.</li><li>Previous experience in a secretarial or administrative position is preferred; experience in an audit or accounting firm is an advantage.</li><li>Excellent knowledge of Microsoft Word and Microsoft Excel.</li><li>Experience in document filing and records management.</li><li>Typing speed of at least 50 words per minute (WPM).</li><li>Strong organizational and time management skills.</li><li>Good communication and interpersonal skills.</li><li>Ability to work under pressure, manage multiple tasks, and meet deadlines.</li><li>Professional appearance, positive attitude, and a high level of integrity.</li><li>High school diploma or vocational/business administration certificate; a college degree is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic and motivated Sales Associate to help us continue delivering top-notch experiences for our customers.</p><p>Key Responsibilities:</p><ul><li>Sales and Customer Service:</li><li>Greet and engage customers, providing personalized assistance to help them find the perfect sneakers.</li><li>Demonstrate in-depth knowledge of product features.</li><li>Achieve or exceed sales targets through proactive selling.</li></ul><ul><li>Stock Keeping:</li><li>Maintain organized and visually appealing displays of merchandise.</li><li>Conduct regular inventory checks and assist in stock replenishment to ensure product availability.</li></ul><ul><li>Order Fulfillment:</li><li>Process and fulfill website and online orders efficiently, ensuring timely and accurate delivery to customers.</li><li>Coordinate with the logistics team to manage and resolve any shipping issues.</li></ul><ul><li>Customer Inquiries:</li><li>Respond promptly to customer inquiries via WhatsApp and social media platforms, providing accurate information and solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Skills:</p><ul><li>Previous experience in retail sales, particularly in footwear or fashion, is preferred.</li><li>Strong interpersonal and communication skills.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>Proficiency in using social media platforms and basic computer skills.</li><li>A passion for sneakers and fashion trends is a plus.</li><li>High school diploma or equivalent; fluency in English is necessary.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Sales Manager (West Beirut / Full-Time).</p><p>Experience Required: 7+ years of sales experience, heavily preferred in the FMCG sector.</p><p>Market Expertise: In-depth, localized knowledge of the West Beirut retail, down-market, and wholesale territory.</p><p>Core Sales Priorities: Grow volume and value sales, recruit new customers, set sales targets, and track performance via daily dashboard meetings.</p><p>Field Leadership Priorities: Spend at least 4 days a week in the market with the sales team, accompany each representative 4 times monthly, provide 24-hour feedback, and audit routing plans.</p><p>Financial Priorities: Manage collections, prevent accounts from exceeding credit limit days, and assist in setting customer credit ceilings.</p><p>Secondary Responsibilities: Monitor competitor activities, improve store merchandising, handle client issue resolution, write field reports, and oversee team operations (transportation, returns).</p><p>Technical Skills: Basic computer literacy, experience with sales tablets/palms, and familiarity with QlikView is a plus.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Required: 7+ years of sales experience, heavily preferred in the FMCG sector.</p><p>Market Expertise: In-depth, localized knowledge of the West Beirut retail, down-market, and wholesale territory.</p><p>Technical Skills: Basic computer literacy, experience with sales tablets/palms, and familiarity with QlikView is a plus.</p><p></p></section>

<p>Result of Service Avoid any electrical problems or any malfunctioning in the electricity within UNSCOL premises.</p><p>Work Location UNSCOL</p><p>Expected duration 6 Months</p><p>Duties and Responsibilities Under the direct supervision of the Logistics Assistant, the incumbent shall perform the following tasks within UNSCOL Premises located at Villa Sehnaoui, Yarze, Baabda:</p><ul><li>Performing maintenance, inspection, repair, installation, testing and wiring of all electrical apparatus within UNSCOL premises.</li><li>Installing electrical components to architectural and code specifications.</li><li>Running wires through conduit.</li><li>Testing wiring connections with test equipment like volt/ohmmeters and oscilloscopes.</li><li>Test or repair electrical based equipment.</li><li>Assist or perform mechanical repairs, (such as 3-phase industrial breakers, running conduit, pulling wire and machine control panels bin.</li><li>Periodic inspections of equipment, test and replace circuit breakers and switches.</li><li>The electrician should assist in case of emergency 24 hours/7 days per week and should report to the premises as soon as called to fix the problems that may occur.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Three years of experience in electrical repair and maintenance, or related area.</li><li>Fluency in Arabic and knowledge of English is required.</li><li>The individual contractor is expected to be residing in Lebanon and to report to duty in Baabda whenever needed and during emergencies, which may include weekends and at night.</li></ul>

<p>Result of Service Avoid any electrical problems or any malfunctioning in the electricity within UNSCOL premises.</p><p>Work Location UNSCOL</p><p>Expected duration 6 Months</p><p>Duties and Responsibilities Under the direct supervision of the Logistics Assistant, the incumbent shall perform the following tasks within UNSCOL Premises located at Villa Sehnaoui, Yarze, Baabda:</p><ul><li>Performing maintenance, inspection, repair, installation, testing and wiring of all electrical apparatus within UNSCOL premises.</li><li>Installing electrical components to architectural and code specifications.</li><li>Running wires through conduit.</li><li>Testing wiring connections with test equipment like volt/ohmmeters and oscilloscopes.</li><li>Test or repair electrical based equipment.</li><li>Assist or perform mechanical repairs, (such as 3-phase industrial breakers, running conduit, pulling wire and machine control panels bin.</li><li>Periodic inspections of equipment, test and replace circuit breakers and switches.</li><li>The electrician should assist in case of emergency 24 hours/7 days per week and should report to the premises as soon as called to fix the problems that may occur.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Three years of experience in electrical repair and maintenance, or related area.</li><li>Fluency in Arabic and knowledge of English is required.</li><li>The individual contractor is expected to be residing in Lebanon and to report to duty in Baabda whenever needed and during emergencies, which may include weekends and at night.</li></ul>

<p>We are seeking a dedicated, experienced, and caring Elementary School Teacher for a one-month temporary assignment.</p><p>Position Details</p><ul><li>Duration: 1 month</li><li>Working Hours: Monday to Friday, 8:00 AM 5:00 PM</li><li>Student: Preparing to enter Grade 3 Elementary</li><li>Objective: Provide intensive one-on-one instruction to help the student successfully pass the Grade 2 Elementary entrance examination.</li></ul><p>Key Responsibilities</p><ul><li>Deliver daily individualized lessons based on the required curriculum.</li><li>Strengthen the student's skills in Mathematics, Arabic, French, Reading, and Writing.</li><li>Prepare practice exercises and mock entrance examinations.</li><li>Assess the student's progress regularly and provide constructive feedback.</li><li>Create a positive, engaging, and supportive learning environment.</li></ul><p>How to Apply</p><p>Interested candidates are invited to attach their CV or send it by email to EMAIL_ADDRESS</p><p>Only shortlisted candidates will be contacted.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree in Education or a related field (preferred).</li><li>Previous experience teaching elementary school students, especially at the primary level.</li><li>Fluent in both Arabic and French (spoken and written).</li><li>Patient, enthusiastic, and committed to helping children succeed.</li><li>Strong communication, teaching, and classroom management skills.</li></ul>

<p>The Invoicing Clerk is responsible for managing and processing invoices for goods and services provided by the company. This role involves ensuring the accuracy of invoicing, maintaining records, and coordinating with other departments to resolve any discrepancies.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Invoice Processing:</strong> Generate and process invoices for products and services provided, ensuring accuracy in billing amounts and customer details.</li><li><strong>Record Keeping:</strong> Maintain accurate records of all invoices.</li><li><strong>Reconciliation:</strong> Reconcile invoices with purchase orders, delivery receipts, and other supporting documents to verify correctness.</li><li><strong>Customer Communication:</strong> Address and resolve any invoicing issues or discrepancies with customers, providing necessary documentation and support.</li><li><strong>Reporting:</strong> Prepare and submit reports on invoicing status, including outstanding invoices</li><li><strong>Compliance:</strong> Ensure compliance with company policies and accounting standards in the invoicing process.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; additional training in accounting or finance is a plus.</li><li>Proficiency in accounting software and Microsoft Office Suite.</li><li>Strong attention to detail and accuracy in handling financial documents.</li><li>Excellent organizational and time-management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Ability to work independently and handle multiple tasks simultaneously.</li><li>Good problem-solving skills and a proactive approach to resolving issues.</li><li>Understanding of basic accounting principles and invoicing procedures.</li></ul><p>Previous experience in invoicing or accounts receivable roles preferred. (a minimum of 1 year of experience)</p><p><strong>Languages</strong></p><p>Arabic, English or French</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior financial analyst to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>What you'll do</h4> <p><strong>Own the customer support experience:</strong> Be the first technical responder for incoming district tickets — diagnose, triage, and resolve issues directly with district staff over phone, email, and screenshare. Train customers on system behavior, walk them through configuration steps, and turn one-off support interactions into knowledge that scales.</p> <p><strong>Diagnose and resolve production issues:</strong> Investigate complex production issues across the full ScholarChip stack — application logs, database records, integration processes, and deployed hardware. Perform root-cause analysis on system failures, data inconsistencies, and integration errors.</p> <p><strong>Support SIS integrations:</strong> Troubleshoot student data synchronization and attendance sync failures across PowerSchool, Infinite Campus, Skyward, eSchoolData, and other student information systems. Diagnose REST API errors and validate roster, attendance, and student data accuracy.</p> <p><strong>Investigate production data:</strong> Query Oracle production databases using SQL and PL/SQL to investigate data issues, validate records, and support data corrections. Reason about root cause across schemas, integrations, and the legacy and modern application boundaries.</p> <p><strong>Support deployed hardware:</strong> Troubleshoot check-in kiosks, ID card printers, badge readers, and barcode scanners deployed across school environments. Diagnose connectivity, network configuration, and device-server communication issues alongside district IT teams.</p> <p><strong>Configure school systems:</strong> Support district-level configuration of school calendars, bell schedules, attendance notification workflows, tardy alerts, visitor sign-in workflows, and kiosk behaviors. Assist in onboarding and configuring new districts.</p> <p><strong>Build the knowledge base:</strong> Author and maintain runbooks, troubleshooting guides, and configuration documentation. Documentation contribution is a core deliverable — much of the team’s institutional knowledge has lived in heads rather than docs, and this role is one of the people changing that.</p> <p><strong>Collaborate cross-functionally:</strong> Work with engineering, implementation, customer support, and district IT to escalate, diagnose, and resolve issues. Translate complex technical findings into clear, actionable resolution plans.</p> <h4>Day-to-day breakdown</h4> <p>55% direct ticket work — investigating and resolving district support requests across the ScholarChip product surface<br> 20% authoring and refining documentation, runbooks, and knowledge-base content<br> 15% deeper investigation and escalation work on complex production issues<br> 10% supporting district setup, onboarding, and configuration changes</p> <h4>Responsibilities</h4> <ul> <li>Own production-support investigations end-to-end across SIS integrations, databases, applications, and hardware — escalating to engineering when defects require code-level resolution.</li> <li>Author and maintain Confluence-based documentation for support troubleshooting, configuration procedures, and integration patterns.</li> <li>Triage and own a daily Jira queue, with clear resolution-path notes that build institutional knowledge as they’re written.</li> <li>Contribute to internal knowledge-base content that powers self-service and support-bot capabilities.</li> <li>Build relationships with district IT contacts, internal support staff, and engineering — be the person other functions trust to investigate the ambiguous cases.</li> <li>Document configuration procedures and integration troubleshooting steps so the team’s runbooks evolve as our systems do.</li> </ul> <h4>Requirements</h4> <h4>Technical skills</h4> <ul> <li><strong>SQL (production-database depth):</strong> Strong SQL skills with demonstrated experience investigating production data, joining across schemas, hunting anomalies, and analyzing application logs. Oracle experience preferred.</li> <li><strong>REST API integration troubleshooting:</strong> Experience diagnosing integration failures, debugging payloads, validating data transfer between systems, and reasoning about retry/idempotency behavior.</li> <li><strong>Programming for debugging:</strong> Working knowledge of at least one language (Python, Java, C#, JavaScript) at the level of reading code, interpreting stack traces, and analyzing system logs. Full development experience is not required; debugging fluency is.</li> <li><strong>Hardware and networking fundamentals:</strong> Comfortable troubleshooting deployed devices, basic networking concepts (firewalls, ports, NAT, DNS), and district-network environments. Direct experience with kiosks, scanners, or similar hardware is a strong plus.</li> <li><strong>Customer-facing troubleshooting:</strong> Experience resolving issues live with end users — phone, screenshare, email — in a way that builds confidence rather than friction.</li> <li><strong>Enterprise application support:</strong> Experience supporting enterprise applications in production environments — you understand what production-grade reliability requires.</li> <li><strong>Tools:</strong> Proficient in Jira (ticket triage, queue ownership, escalation workflows) and Confluence (documentation authoring, knowledge base structure). Comfortable working fully remote in Microsoft Teams.</li> </ul> <h4>Soft skills</h4> <ul> <li><strong>Customer orientation:</strong> Comfortable being the direct face of support to district staff, school administrators, and IT contacts. Brings calm, clarity, and follow-through to live troubleshooting calls and email threads, even when the underlying issue is messy.</li> <li><strong>Curiosity and problem-solving:</strong> Energized by ambiguous, multi-layered issues that require investigation across system boundaries.</li> <li><strong>Comfort with ambiguity:</strong> Effective in environments where systems have evolved organically and not all the answers are written down. Sees that as an opportunity to build clarity, not a blocker.</li> <li><strong>Clear communicator:</strong> Able to translate complex technical findings into clear language for non-technical audiences — district staff, school administrators, and internal partners.</li> <li><strong>Documentation discipline:</strong> Believes institutional knowledge belongs in documents, not heads. Treats doc work as part of the job, not overhead.</li> <li><strong>Cross-functional collaboration:</strong> Works effectively with engineering, implementation, support, and customer-facing teams.</li> </ul> <h4>Desired experience</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or related field (or equivalent practical experience).</li> <li>4+ years of experience in technical support, production support, or similar roles in an enterprise software environment.</li> <li>2+ years of hands-on experience querying production databases.</li> <li>Direct experience with EdTech platforms is a strong plus — prior exposure to LMS, SIS, or adjacent education-software systems particularly valued.</li> </ul> <h4>Other requirements</h4> <ul> <li>Excellent written and verbal English — phone-level fluency required. This role involves direct customer interaction, including live troubleshooting calls with district staff.</li> <li>Able to work aligned with Eastern Time (EST).</li> <li>Comfortable in fully remote, asynchronous-first environments.</li> </ul> <h4>Nice to have</h4> <ul> <li>Hands-on Oracle PL/SQL experience (stored procedures, packages, query optimization).</li> <li>Familiarity with Windows Server, IIS, or similar legacy hosting environments.</li> <li>Experience supporting .NET-based applications in production.</li> <li>Interest in integrating AI tools (Claude, Copilot, Rovo) to simplify support workflows and accelerate documentation.</li> <li>Direct experience with K–12 SIS integrations (PowerSchool, Infinite Campus, Skyward, eSchoolData).</li> <li>Experience with SCORM, xAPI, LTI, or SSO/SAML troubleshooting.</li> </ul></p><p></p>