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???? فرصة عمل – خياطين Haute Couture <br> <br>نبحث عن خياطين محترفين لديهم خبرة في العمل على فساتين والانتباه إلى أدق التفاصيل. <br> <br>???? الموقع: الجميزة – بيروت <br>???? ساعات العمل: من 8:00 صباحًا حتى 5:30 مساءً <br> <br>للمهتمين، يرجى التواصل معنا عبر واتساب: <br> 71 886 485

The tailor is responsible for cutting, sewing, and tailoring shirts according to company standards and customer requirements. The role requires precision and attention to detail, with a focus on high-quality finishing and achieving the proper fit. Tasks also include performing necessary alterations and repairs, and delivering garments within the specified timeframe and at a high standard of quality.

Role Purpose <br>The Sales Associate is responsible for customer satisfaction and achieve best possible sales results serving customers in the shop and providing with their needs in a suitable manner in order to ensure a high level of customer service <br> <br> <br>Key Responsibilities <br>Greet customers, serve and provide them with their needs in a suitable manner with a high level of customer service <br>Assist customers in their demanded products and in their purchase decisions, offering them suitable advices <br>Arrange and replenish throughout the day the displayed items on structures ensuring that the shop floor and structures are tidy and well organized at all times <br>Arrange and display received merchandise under the control of the Shop Manager keeping the merchandise well displayed <br>Fill information for any alteration needed in the alteration book after taking measurements in collaboration with tailor when needed for any detail <br>Change tag prices of products during promotion periods or as needed <br>Raise new received boxes; receive items as per the shop procedure (Barcode, Alarm, and Price) insuring that items do match the checklist. Classify and store (perfect storage) extra items in the Stockroom on a daily basis insuring that are displayed on the shop floor <br>Prevent security risks and thefts and escalate occurring incidents to the manager in charge avoiding loss

Role Purpose <br>The Sales Associate is responsible for customer satisfaction and achieve best possible sales results serving customers in the shop and providing with their needs in a suitable manner in order to ensure a high level of customer service <br> <br> <br>Key Responsibilities <br>Greet customers, serve and provide them with their needs in a suitable manner with a high level of customer service <br>Assist customers in their demanded products and in their purchase decisions, offering them suitable advices <br>Arrange and replenish throughout the day the displayed items on structures ensuring that the shop floor and structures are tidy and well organized at all times <br>Arrange and display received merchandise under the control of the Shop Manager keeping the merchandise well displayed <br>Fill information for any alteration needed in the alteration book after taking measurements in collaboration with tailor when needed for any detail <br>Change tag prices of products during promotion periods or as needed <br>Raise new received boxes; receive items as per the shop procedure (Barcode, Alarm, and Price) insuring that items do match the checklist. Classify and store (perfect storage) extra items in the Stockroom on a daily basis insuring that are displayed on the shop floor <br>Prevent security risks and thefts and escalate occurring incidents to the manager in charge avoiding loss

<p>The Sales Associate is responsible for customer satisfaction and achieve best possible sales results serving customers in the shop and providing with their needs in a suitable manner in order to ensure a high level of customer service</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet customers, serve and provide them with their needs in a suitable manner with a high level of customer service</li><li>Assist customers in their demanded products and in their purchase decisions, offering them suitable advices</li><li>Arrange and replenish throughout the day the displayed items on structures ensuring that the shop floor and structures are tidy and well organized at all times</li><li>Arrange and display received merchandise under the control of the Shop Manager keeping the merchandise well displayed</li><li>Fill information for any alteration needed in the alteration book after taking measurements in collaboration with tailor when needed for any detail</li><li>Change tag prices of products during promotion periods or as needed</li><li>Raise new received boxes; receive items as per the shop procedure (Barcode, Alarm, and Price) insuring that items do match the checklist. Classify and store (perfect storage) extra items in the Stockroom on a daily basis insuring that are displayed on the shop floor</li><li>Prevent security risks and thefts and escalate occurring incidents to the manager in charge avoiding loss</li></ul>

<p>The Sales Representative is responsible for driving revenue growth by identifying, prospecting, and acquiring new clients while managing and nurturing relationships with existing accounts. This role involves understanding customer needs, presenting and demonstrating products or services, and negotiating contracts to achieve sales targets. The Sales Representative will also provide exceptional customer service, handle inquiries and issues, and collaborate with the sales team and other departments to ensure customer satisfaction and loyalty.</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor s degree in business, marketing, communications, or a related field</p> <p>Create and execute strategies to meet sales targets and grow market share</p> <p>Build and maintain strong, long-term relationships with clients</p> <p>Understand industry trends and competitor activities to tailor sales approaches</p> <p>Negotiate effectively to close deals that satisfy both the customer and the company</p> <p>Present information clearly and persuasively to various audiences</p> <p>Focus on achieving and exceeding sales targets</p> <p>Use CRM tools to track sales activities and manage customer data</p> <p>Effective communication skills in Arabic, English or French</p> <p>Knowledge of computer applications (MS Office, Power point )</p>

<p>Create and execute strategies to meet sales targets and grow market share<br>Build and maintain strong, long-term relationships with clients<br>Understand industry trends and competitor activities to tailor sales approaches<br>Negotiate effectively to close deals that satisfy both the customer and the company<br>Present information clearly and persuasively to various audiences<br>Focus on achieving and exceeding sales targets<br>Use CRM tools to track sales activities and manage customer data<br>Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level<br>Strictly adhere to the company s sales policies and regulations<br>Take ownership of customer relationship to fulfill business needs<br>Orders and money collection<br>Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses<br>Record customer complaints, investigate the problems then make recommendations<br>Achieve targets (sales and collection) as set with the sales manager in accordance with the company s annual sales plan<br>Transfers the company messages to the customers<br>Share with colleagues, market information and experiences necessary to promote group success<br>Have a total knowledge of all the products within the target portfolio<br>Performs other related duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor s degree in business, marketing, communications, or a related field<br>Effective communication skills in Arabic, English or French<br>Knowledge of computer applications (MS Office, Power point )</p>

<p>Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level. Strictly adhere to the company s sales policies and regulations. Take ownership of customer relationship to fulfill business needs. Take orders from pharmacies. Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses. Record customer complaints, investigate the problems then make recommendations. Achieve targets (sales collected) as set with the sales manager in accordance with the company s annual sales plan. Transfers the company messages to the customers. Share with colleagues, market information and experiences necessary to promote group success. Have a total knowledge of all the products within the target portfolio. Performs other related duties as assigned. Create and execute strategies to meet sales targets and grow market share. Build and maintain strong, long-term relationships with clients. Understand industry trends and competitor activities to tailor sales approaches. Negotiate effectively to close deals that satisfy both the customer and the company. Present information clearly and persuasively to various audiences. Focus on achieving and exceeding sales targets. Use CRM tools to track sales activities and manage customer data.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor's degree in business, marketing, communications, or a related field</li><li>Effective communication skills in Arabic, English or French</li><li>Knowledge of computer applications (MS Office, Power point )</li></ul>

<b>Key Responsibilities </b><ul> <li> <p>Manage the Asset Management Unit s activities, strategy, performance and annual targets in coordination with the T&amp;CM Executive Director.</p> </li> <li> <p>Develop and manage client relationships, assess investment needs and risk appetite, and recommend suitable investment and portfolio strategies.</p> </li> <li> <p>Promote Asset Management products and investment solutions to clients and relevant business lines, and execute client orders.</p> </li> <li> <p>Contribute to the Bank s proprietary trading activities, monitor market drivers and ensure compliance with approved limits and targets.</p> </li> <li> <p>Structure new and tailor-made investment products, including portfolio rebalancing strategies, and generate regular investment ideas.</p> </li> <li> <p>Manage relationships with local and international financial institutions and negotiate competitive pricing and terms.</p> </li> <li> <p>Monitor financial markets, conduct research and analysis, and provide investment insights to support decision-making.</p> </li> <li> <p>Coordinate with regulators, internal control functions and other business units, and ensure effective sharing of relevant market information.</p> </li> </ul> <p><b>Skills Requirements:</b></p> <ul> <li> <p>Strong planning, organization, communication, time management and leadership skills.</p> </li> <li> <p>Strong knowledge of Treasury &amp; Capital Markets, banking products, policies and procedures.</p> </li> <li> <p>Strong understanding of local and international economies, investment and financing techniques.</p> </li> <li> <p>Strong financial and economic analysis, research and risk assessment skills.</p> </li> <li> <p>Ability to work effectively under tight deadlines.</p> </li> </ul> <p>Required certificates as per CMA Licensing or their equivalent</p> <ul> <li> <p>Global Securities</p> </li> <li> <p>Global Financial Derivatives</p> </li> <li> <p>Business Conduct</p> </li> </ul> <p>CFA is a plus</p>

Corporate Sales Executive <br>Company: Standards Consultants <br>Location: Beirut, Lebanon (Verdun) <br>Job Type: Full-Time  <br> <br>Standards Consultants is seeking a results-driven and consultative Corporate Sales Executive to join our team in Verdun, Beirut, driving B2B growth across our corporate training and management consultancy practices.  <br> <br>Key Responsibilities: <br> B2B Business Development: Prospect, pitch, and acquire new corporate client accounts, enterprise organizations, and government entities across designated regional markets.  <br> Proposal & Tender Management: Prepare, structure, and deliver high-impact commercial proposals, Statements of Work (SOWs), and formal RFP/tender bids.  <br> Key Account Expansion: Build strong executive relationships with HR leaders, C-level executives, and procurement teams to secure repeat contracts and upselling opportunities.  <br> Consultative Selling: Identify organizational challenges and tailor bespoke consulting frameworks and training solutions to meet client objectives.  <br> Pipeline & CRM Management: Maintain active sales pipeline data, track conversion metrics, and deliver accurate quarterly revenue forecasts.  <br> <br>Requirements: <br> Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.  <br> 3 to 6 years of proven B2B sales experience within a management consultancy, corporate training institute, or professional services firm.  <br> Track record of successfully managing corporate proposals, contract negotiations, and tender submissions.  <br> Fluent in English and Arabic with strong executive pitching and commercial writing abilities.  <br> Proficiency in CRM tools, presentation software (PowerPoint), and modern AI productivity workflows.  <br>How to Apply: <br>Send your updated CV with the subject line: <br>"Corporate Sales Executive – HQ - Verdun"

Requirement: <br>A bachelor’s degree in business, marketing, communications, or a related field <br>Effective communication skills in Arabic, English or French <br>Knowledge of computer applications (MS Office, Power point…) <br> <br>Job Description: <br>• Create and execute strategies to meet sales targets and grow market share <br>• Build and maintain strong, long-term relationships with clients <br>• Understand industry trends and competitor activities to tailor sales approaches <br>• Negotiate effectively to close deals that satisfy both the customer and the company <br>• Present information clearly and persuasively to various audiences <br>• Focus on achieving and exceeding sales targets <br>• Use CRM tools to track sales activities and manage customer data <br>• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br>• Strictly adhere to the company’s sales policies and regulations <br>• Take ownership of customer relationship to fulfill business needs <br>• Orders and money collection <br>• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses <br>• Record customer complaints, investigate the problems then make recommendations <br>• Achieve targets (sales and collection) as set with the sales manager in accordance with the company’s annual sales plan <br>• Transfers the company messages to the customers <br>• Share with colleagues, market information and experiences necessary to promote group success <br>• Have a total knowledge of all the products within the target portfolio <br>• Performs other related duties as assigned

• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br>• Strictly adhere to the company’s sales policies and regulations <br>• Take ownership of customer relationship to fulfill business needs <br>• Take orders from pharmacies <br>• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses <br>• Record customer complaints, investigate the problems then make recommendations <br>• Achieve targets (sales collected) as set with the sales manager in accordance with the company’s annual sales plan <br>• Transfers the company messages to the customers <br>• Share with colleagues, market information and experiences necessary to promote group success <br>• Have a total knowledge of all the products within the target portfolio <br>• Performs other related duties as assigned <br>• Create and execute strategies to meet sales targets and grow market share <br>• Build and maintain strong, long-term relationships with clients <br>• Understand industry trends and competitor activities to tailor sales approaches <br>• Negotiate effectively to close deals that satisfy both the customer and the company <br>• Present information clearly and persuasively to various audiences <br>• Focus on achieving and exceeding sales targets <br>• Use CRM tools to track sales activities and manage customer data <br> <br>Requirements: <br>A bachelor’s degree in business, marketing, communications, or a related field <br>Effective communication skills in Arabic, English or French <br>Knowledge of computer applications (MS Office, Power point…)

<p>The District Sales Executive plays a key role in driving growth across our district. You ll work closely with customers, product teams, and leadership to secure new business, strengthen existing relationships, and ensure that Expeditors remains a trusted logistics partner. This is a customer facing, results driven role where your market knowledge, commercial acumen, and ability to build relationships will directly shape our success.</p><p><b><br></b></p><p><b>What You ll Do</b></p><ul><li>Manage a defined sales territory, developing a deep understanding of the local market, customer base, and competitive landscape.</li><li>Proactively identify new business opportunities and cultivate strong relationships with prospective and existing customers.</li><li>Use Customer Relationship Management tools to maintain accurate, timely records of sales activities and opportunities.</li><li>Collaborate closely with product teams, district leadership, and regional support functions to tailor solutions that meet customer needs.</li><li>Prepare and deliver compelling value added logistics solutions, including cost benefit summaries and network diagrams where applicable.</li><li>Support smooth onboarding of new accounts, ensuring a positive transition experience.</li><li>Participate in customer facing sessions, product briefings, and development activities to stay current with market trends and Expeditors service offerings.</li><li>Engage in local trade groups and community activities as directed to strengthen visibility and professional networks.</li><li>Coordinate with internal partners to support credit setup, accounts receivable, and customer care activities.</li><li>Work with the District Sales Manager to execute joint sales calls, strategic pursuits, and commercial initiatives.</li><li>Maintain strong internal communication to ensure customers receive seamless service across all Expeditors functions.</li><li>Contribute to broader district efforts, company initiatives, and special projects as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong oral and written communication skills, with fluency in English. Solid understanding of international trade and global logistics. 2 5 years of experience in a relevant sales or commercial role (trade or logistics industry preferred). Ability to build rapport quickly and maintain trust with customers at all levels. Strong time management skills and the ability to work independently while contributing to a team environment. Demonstrated ability to operate in a fast paced environment and adapt quickly to changing demands. High level of integrity, professionalism, and customer service orientation. Proficiency with Microsoft Office and comfort using CRM systems. Strong analytical, follow through, and presentation skills. Results oriented mindset with a focus on accountability and delivering value. A proactive, resilient approach you stay composed under pressure and committed to performance.</p>

Job purpose summary <br>The Sales Representative is responsible for driving revenue growth by identifying, prospecting, and acquiring new clients while managing and nurturing relationships with existing accounts. This role involves understanding customer needs, presenting and demonstrating products or services, and negotiating contracts to achieve sales targets. The Sales Representative will also provide exceptional customer service, handle inquiries and issues, and collaborate with the sales team and other departments to ensure customer satisfaction and loyalty. <br>Education level <br>A bachelor’s degree in business, marketing, communications, or a related field <br>Competencies and skills <br>• Create and execute strategies to meet sales targets and grow market share <br>• Build and maintain strong, long-term relationships with clients <br>• Understand industry trends and competitor activities to tailor sales approaches <br>• Negotiate effectively to close deals that satisfy both the customer and the company <br>• Present information clearly and persuasively to various audiences <br>• Focus on achieving and exceeding sales targets <br>• Use CRM tools to track sales activities and manage customer data <br>Languages <br>Effective communication skills in Arabic, English or French <br>Computer Knowledge <br>Knowledge of computer applications (MS Office, Power point…) <br>Duties & responsibilities <br>• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br>• Strictly adhere to the company’s sales policies and regulations <br>• Take ownership of customer relationship to fulfill business needs <br>• Take orders from pharmacies <br>• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses <br>• Record customer complaints, investigate the problems then make recommendations <br>• Achieve targets (sales collected) as set with the sales manager in accordance with the company’s annual sales plan <br>• Transfers the company messages to the customers <br>• Share with colleagues, market information and experiences necessary to promote group success <br>• Have a total knowledge of all the products within the target portfolio <br>• Performs other related duties as assigned

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>X-Reem Tours is an IATA-accredited travel agency in Beirut with more than 18 years of experience. We've helped thousands of travelers with airline tickets on major carriers, tailor-made holiday packages, hotel bookings and personalized itineraries. Our dedicated Visa Department handles visa processing, and we support our clients before, during and after every trip. Trust, quality and value guide everything we do.</p><p>We're Hiring</p><p>As we grow, we're looking for experienced professionals to join our team in 4 positions:</p><ul><li>Senior Corporate &amp; Ticketing Consultant</li><li>Senior Travel Consultant</li><li>Senior Ticketing Consultant</li><li>Operations Executive</li></ul><p><br></p><p>Role Description All positions are full-time and on-site at our office in Beirut, Lebanon. Depending on the role, responsibilities include:</p><ul><li>Advising clients on travel options and planning complete itineraries</li><li>Booking flights, hotels and holiday packages</li><li>Answering inquiries with accurate information on destinations, fares, schedules and travel requirements</li><li>Processing reservations, ticketing, reissues and refunds on GDS</li><li>Supporting clients with visas and travel documents</li><li>Resolving issues before and during trips to keep the customer experience high</li><li>Managing corporate accounts and coordinating daily operations (for the corporate and operations roles)</li><li>Working closely with other departments and helping improve our processes and service standards</li></ul><p><br></p><p>Senior Corporate &amp; Ticketing Consultant</p><ul><li>Manage corporate accounts and handle all their travel needs</li><li>Issue, reissue and refund airline tickets on GDS</li><li>Find the best fares and routes within each company's travel policy</li><li>Negotiate corporate fares and deals with airlines and hotels</li><li>Build long-term relationships with corporate clients</li></ul><p>Senior Travel Consultant</p><ul><li>Advise clients on destinations, packages and travel options</li><li>Prepare itineraries, quotations and full travel arrangements</li><li>Book flights, hotels, transfers and holiday packages</li><li>Assist clients with visas and travel documents</li><li>Meet sales targets and build repeat business</li></ul><p>Senior Ticketing Consultant</p><ul><li>Handle airline reservations, fare calculation and ticket issuance on GDS</li><li>Process reissues, refunds, exchanges and EMDs</li><li>Find the best available fares and routes for clients</li><li>Follow up with airlines on schedule changes and special requests</li><li>Ensure accuracy and full IATA/BSP compliance</li></ul><p>Operations Executive</p><ul><li>Coordinate daily operations between the sales, ticketing and accounts teams</li><li>Follow up on bookings, confirmations and supplier payments</li><li>Manage supplier relations with airlines, hotels and ground handlers</li><li>Monitor service quality and resolve operational issues</li><li>Prepare operational reports and support process improvements</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>At least 4-7 years in a travel agency, ideally one that is IATA-accredited.</li><li>Strong working knowledge of GDS systems (Amadeus, Sabre or Travelport), including airline ticketing and reservations, plus a good understanding of destinations and travel products.</li><li>A proven record of selling travel products, negotiating with suppliers and clients, and meeting targets.</li><li>Up-to-date knowledge of visa requirements and travel documentation.</li><li>Fluent in English and Arabic; other languages are a plus.</li><li>Customer-focused, organized and professional.</li><li>Able to work on-site at our office in Beirut.</li></ul><p><br></p></div>

<p>About the Role We are looking for an experienced and highly adaptable AI Trainer to lead and deliver practical Artificial Intelligence training programs across multiple departments within a confidential corporate environment. The role will focus on helping employees understand and effectively use AI tools and technologies in their day-to-day work. The ideal candidate will be able to translate AI concepts into practical, department-specific applications and demonstrate how AI can improve productivity, efficiency, communication, decision-making, and workflow automation. This position requires strong communication and presentation skills, hands-on experience with AI tools, and the ability to work with cross-functional teams with different levels of technical knowledge and AI familiarity.</p><h3>Key Responsibilities</h3><ul><li>Design and deliver engaging AI training sessions and workshops for employees across different departments.</li><li>Assess the AI knowledge, needs, and workflows of different teams and tailor training accordingly.</li><li>Provide practical, hands-on training on relevant AI tools, platforms, and applications.</li><li>Demonstrate how AI can be integrated into everyday business processes and workflows.</li><li>Develop department-specific AI use cases, exercises, examples, and training materials.</li><li>Train employees on effective prompting, AI-assisted content creation, research, analysis, productivity, and task automation.</li><li>Explain AI concepts and capabilities in a clear and accessible manner to both technical and non-technical audiences.</li><li>Support employees in identifying opportunities to use AI responsibly and efficiently within their respective roles.</li><li>Provide guidance on effective AI adoption, including best practices, limitations, accuracy considerations, and responsible use.</li><li>Stay up to date with emerging AI tools, technologies, features, and workplace applications.</li><li>Evaluate training effectiveness and gather feedback to continuously improve training programs.</li><li>Provide follow-up support and guidance to employees after training sessions where required.</li><li>Collaborate with management and department heads to identify AI training priorities and opportunities.</li><li>Maintain strict confidentiality regarding company information, internal processes, data, and training materials.</li></ul><h3>Cross-Functional Training Areas</h3><p>The AI Trainer may be expected to work with a variety of departments, potentially including:</p><ul><li>Human Resources &amp; Administration</li><li>Marketing &amp; Communications</li><li>Sales &amp; Business Development</li><li>Finance &amp; Accounting</li><li>Operations</li><li>Customer Service / Customer Experience</li><li>Management &amp; Leadership</li><li>Project Management</li><li>Other specialized business functions</li></ul><p>Training will be adapted based on each department's specific responsibilities, workflows, and objectives.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications &amp; Experience</h3><ul><li>Proven experience as an AI Trainer, AI Consultant, AI Specialist, Digital Transformation Specialist, or in a similar role.</li><li>Strong practical knowledge of generative AI and commonly used AI tools.</li><li>Demonstrated experience delivering corporate training, workshops, or professional development sessions.</li><li>Strong understanding of AI applications in business and workplace environments.</li><li>Excellent presentation, communication, and facilitation skills.</li><li>Ability to simplify complex AI concepts for non-technical audiences.</li><li>Strong understanding of prompt engineering and effective AI interaction techniques.</li><li>Ability to develop practical examples and use cases relevant to different business functions.</li><li>Strong organizational and project management skills.</li><li>Ability to work independently and collaboratively with different teams.</li><li>High level of professionalism and discretion due to the confidential nature of the assignment.</li></ul><h3>Preferred Qualifications</h3><ul><li>Experience training employees across multiple departments or industries.</li><li>Experience implementing AI adoption or digital transformation initiatives within organizations.</li><li>Knowledge of AI productivity tools, automation platforms, and business applications.</li><li>Experience developing customized corporate AI training programs.</li><li>Relevant certification or academic background in AI, Technology, Data, Business, Digital Transformation, or a related field is an advantage.</li></ul><h3>Key Competencies</h3><ul><li>AI &amp; Technology Expertise</li><li>Training &amp; Facilitation</li><li>Communication &amp; Presentation</li><li>Prompt Engineering</li><li>Business Process Understanding</li><li>Problem Solving</li><li>Adaptability</li><li>Creativity</li><li>Stakeholder Management</li><li>Confidentiality &amp; Professionalism</li></ul><h3>Confidentiality</h3><p>This is a confidential recruitment assignment. The successful candidate will be required to maintain strict confidentiality regarding the organization, its internal operations, employees, processes, data, systems, and any information accessed during the engagement. Further information regarding the company, scope of the AI initiative, and internal training requirements will be shared with shortlisted candidates as appropriate.</p>

<p>Company Overview: Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors.</p><p>Role Overview The Training Coordinator supports the coordination and delivery of Forward MENA s training activities and serves as a key learner-facing role.</p><p>In this role, day-to-day work flows through a structured dual-reporting model: the coordinator reports to the Senior Training Coordinator for daily activities, task updates, operational workflows, and weekly progress updates, while reporting to the Project Manager for administrative line management, project milestones, overall performance, and resource alignment.</p><p>The position manages daily communication with learners, monitors their progress, and ensures smooth training operations. Most interactions take place through phone calls, official managed WhatsApp channels, email, platform messaging, online webinars, and in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and programme visibility.</p><p>The coordinator acts as a Student Success Lead, guiding learners throughout their journey, motivating them to complete their courses, and supporting them in overcoming challenges. The coordinator is expected to understand the programme's employability objectives and tailor learner support based on individual needs, challenges, and career goals.</p><p>This role ensures learners receive timely support, accurate information, and a positive experience that contributes to Forward MENA s mission of improving employability and earning potential.</p><p>Note on Working Hours: Primary operations take place during business hours; however, this position requires schedule flexibility to occasionally work outside regular office hours (e.g., hosting evening webinars, providing off-hour learner follow-ups, or supporting weekend outreach events).</p><p>Key Responsibilities</p><ol><li>Learner Coordination &amp; Communication</li><li>Serve as the main point of contact for learners across assigned cohorts.</li><li>Manage daily learner communication (WhatsApp via managed tools, platform messages, email).</li><li>Support onboarding, orientation sessions, and cohort kick-offs.</li><li>Follow up on absences, engagement issues, or learner inquiries promptly.</li><li>Student Success Lead</li><li>Guide learners to maintain engagement and complete their training.</li><li>Monitor progress and proactively follow up with learners falling behind.</li><li>Identify dropout risks and escalate when needed.</li><li>Adapt communication and intervention strategies to each learner's progress, motivation, and barriers to maximize engagement, certification, and employment outcomes.</li><li>Build meaningful relationships with learners through coaching, encouragement, and accountability to support successful program completion.</li><li>Training Operations &amp; Logistics</li><li>Coordinate logistics including materials, platforms, schedules, and trainer communication.</li><li>Ensure training content, links, and materials are prepared and shared on time.</li><li>Host online sessions (including occasional evening sessions as scheduled), track attendance, and provide basic technical support.</li><li>Execute in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and program visibility.</li><li>Maintain accurate trackers, attendance records, and session logs.</li><li>Data Tracking &amp; Reporting</li><li>Record attendance, progress, evaluations, and completion data accurately.</li><li>Prepare and present weekly dashboards and daily operational updates directly to the Senior Training Coordinator, with administrative summaries shared with the Project Manager.</li><li>Maintain organized documentation and databases.</li><li>Analyse learner data and progress trends to identify at-risk learners, prioritise interventions, and support continuous programme improvement.</li><li>Curriculum &amp; Learning Path Maintenance</li><li>Keep course lists, modules, and learning paths up to date.</li><li>Upload and organize training content on LMS platforms.</li><li>Flag outdated modules and coordinate updates as needed.</li><li>Ensure learning materials are accurate, accessible, and well-structured.</li><li>Research &amp; Program Improvement</li><li>Conduct light research on emerging digital skills and market trends.</li><li>Benchmark courses from other providers to identify improvement opportunities.</li><li>Support evaluation of new training content or potential providers.</li><li>Share insights to improve program relevance and competitiveness.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Education, Business, Human Resources, Digital Skills, or a related field.</p><p>2 3 years of experience in training coordination, education administration, or similar roles</p>