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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>In Person - Full Time UNIC Beirut<br> Expected duration<br>3 mos to 6 mos max<br> Duties and Responsibilities<br>The global network of United Nations Information Centres (UNICs) is part of the Department of Global Communications. It is key to the Organization's ability to reach the peoples of the world and to share the United Nations story with them in their own languages. These centres, working in coordination with the UN system, reach out to the media and educational institutions, engage in partnerships with governments, local civil society organizations and the private sector, and maintain libraries and electronic information resources. Just as UNICs are the principal sources of information about the United Nations system in the countries where they are located, they are also responsible for promoting greater public understanding of and support for the aims and activities of the United Nations by disseminating information on the work of the Organization to people everywhere. This position is located in the United Nations Information Centre (UNIC) in Beirut, within the Information Centres Service (ICS), Department of Global Communication (DGC). The duration of the internship is three (3) months with possibility of extension for another three (3) additional months for a maximum period of six (6) months. The internship is UNPAID and full-time or part-time depending on academic obligations, to commence as soon as possible. Interns work five days per week (35 hours) as full-time interns or three days per week (21 hours) as part-time interns, under the supervision of the Outreach Assistant and other office staff. This internship is designed to be in person but may be flexible. Remote work modalities can be offered on a case-by-case basis. Daily responsibilities will depend on the individual's background, assigned office, as well as internship period. Under the direct supervision of the OIC and/or PIO, the intern will undertake the following tasks: Duties may include, but are not limited to: Assist in drafting in English and Arabic media advisories, press releases, press reviews, talking points, statements, news stories, etc.; Assist in contributing to the content creation for UNIC Beirut's website and other social media platforms (Facebook, Twitter, YouTube, etc.) with relevant UN news and events; Assist in providing media support to events/campaigns organized by UNIC Beirut; Assist in organizing press conferences, meetings, briefings and other PR events by UNIC- Beirut; Assist in taking photos and videos for media coverage and archiving; Assist in other ad-hoc activities as instructed.<br> Qualifications/special skills<br>Applicants must meet one of the following requirements: (a) Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or (b) Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent). Applicants must have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams. Ability to draft news articles and/or social media posts in desirable. Ability to design surveys and polls is desirable. Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Applicants must have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams. Ability to draft news articles and/or social media posts in desirable. Ability to design surveys and polls is desirable. Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.<br> Languages<br>English and French are the working languages of the United Nations. For this internship, fluency in written and spoken English and Arabic is required. Knowledge of French is desirable.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Organization: STOOS CONSULTING Country: Lebanon Type: Expert Roster / Consultancy Opportunities Application Modality: Rolling applications</p><p>STOOS works with humanitarian and development partners to design, implement, assess and strengthen programmes that support income generation, market access, employability, enterprise development, skills building and economic resilience for vulnerable communities. In Lebanon, economic empowerment programming is shaped by prolonged economic crisis, reduced household purchasing power, high unemployment, informal work, pressure on public services, displacement, and limited access to sustainable income opportunities. STOOS is seeking experts who can support practical, inclusive and market-responsive interventions targeting vulnerable Lebanese households, Syrian refugees, Palestinian refugees, women, youth, persons with disabilities and other marginalized groups .</p><p>Priority Areas of Expertise</p><p>1. Livelihoods and Economic Recovery Experts may support programmes related to household economic strengthening, income generation, livelihood recovery, resilience-based livelihoods, cash-for-work, employment-intensive activities, and livelihoods linked to food security, protection, shelter, WASH and social cohesion.</p><p>2. Employment Promotion and Job Readiness This includes labour market assessments, skills gap analysis, job readiness training, employability skills, career counselling, job matching, employer engagement, private sector mapping, internships, apprenticeships and youth transition-to-work support.</p><p>3. TVET and Market-Based Skills Development STOOS is seeking experts with experience in vocational training design, curriculum development, competency-based training, training of trainers, institutional support to TVET centres, and market-relevant trades such as solar energy, ICT, construction, food processing, hospitality, tailoring, mechanics, agriculture, care services, logistics and maintenance .</p><p>4. MSME Development and Business Coaching Experts may support MSME assessments, business plan development, enterprise coaching, start-up support, incubation, business acceleration, marketing, financial management, customer relations, grant follow-up, and support to informal, home-based, women-led and youth-led businesses.</p><p>5. Women s and Youth Economic Empowerment STOOS is interested in specialists who can support women-led enterprises, youth entrepreneurship, safe access to income opportunities, mentorship models, peer learning, and economic empowerment approaches linked to protection, GBV risk mitigation and social inclusion.</p><p>6. Market Assessment and Value Chain Analysis This includes rapid market assessments, value chain analysis, private sector mapping, buyer-supplier linkages, market feasibility studies, and identification of viable income-generating activities across different Lebanese regions.</p><p>7. Financial Inclusion and Access to Capital Experts may support financial literacy, household budgeting, savings groups, community-based lending, microenterprise financing, investment readiness, small grant mechanisms, and access to finance for women, youth, refugees and informal enterprises.</p><p>8. Agriculture, Food Systems and Rural Livelihoods This includes smallholder farmer support, cooperative strengthening, agro-processing, food preservation, packaging, marketing, climate-resilient agriculture, water-efficient production, farmers markets and rural enterprise development.</p><p>9. Green Jobs and Climate-Sensitive Livelihoods STOOS is seeking expertise in solar energy livelihoods, renewable energy, waste management, recycling, circular economy initiatives, climate-smart agriculture, green MSMEs and energy efficiency for small businesses and community facilities.</p><p>10. Digital Livelihoods and E-Commerce Relevant expertise includes digital skills training, online work readiness, e-commerce, social media marketing, ICT-based employment, digital entrepreneurship and remote income opportunities for youth, women and small businesses.</p><p>11. Social Enterprises, Cooperatives and Community-Based Businesses This includes cooperative development, community kitchens, food production groups, women-led collectives, social enterprise models, refugee-host community economic cooperation, and inclusive business models for persons with disabilities and marginalized groups.</p><p>12. Monitoring, Learning and Programme Quality Experts may support outcome monitoring, post-training monitoring, business performance tracking, beneficiary follow-up, learning reports, tool development, reporting templates and evidence-based recommendations for economic empowerment programmes.</p><p>Core Responsibilities</p><p>Selected experts may be engaged to:</p><ul><li>Conduct economic assessments, labour market studies, market mapping and value chain analysis .</li><li>Design and deliver training curricula, toolkits, coaching packages and enterprise development manuals .</li><li>Facilitate technical training, business coaching, mentorship and institutional capacity building.</li><li>Support MSMEs, cooperatives, TVET centres, municipalities, local NGOs and community-based structures.</li><li>Develop livelihood pathways for women, youth, refugees, persons with disabilities and vulnerable households .</li><li>Facilitate private sector engagement, job matching, market linkages and employer networks.</li><li>Support small grant schemes, business incubation and post-grant follow-up.</li><li>Integrate gender equality, youth inclusion, disability inclusion, protection mainstreaming, safeguarding and conflict sensitivity into economic empowerment programming.</li><li>Contribute to monitoring, evaluation, learning and impact reporting.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Residence in Lebanon and strong understanding of the Lebanese humanitarian and development context.</li><li>Fluency in Arabic ; strong English is highly desirable; French is an advantage.</li><li>A degree or professional qualification in Economics, Business Administration, Development Studies, Agriculture, Engineering, TVET, Finance, Social Sciences or a related field .</li><li>Minimum 5 7 years of relevant experience in economic empowerment, livelihoods, TVET, MSME development, entrepreneurship, employment promotion, market systems, financial inclusion or local economic recovery.</li><li>Experience working with INGOs, UN agencies, local NGOs, municipalities, donors, private sector actors, cooperatives or TVET institutions .</li><li>Strong skills in facilitation, training delivery, coaching, stakeholder engagement, analysis and reporting.</li></ul><p>STOOS is particularly interested in experts with demonstrated experience supporting programmes for vulnerable Lebanese communities, Syrian refugees, Palestinian refugees, women, youth, persons with disabilities, informal workers and crisis-affected households . Applicants should be able to work in multi-stakeholder environments and provide support that is field-oriented, market-informed, inclusive, ethical and responsive to local economic realities .</p><p></p></section>

<p><br></p><p>Major Responsibilities</p><p>Strategic and Technical Delivery (50% LOE)</p><ul><li>Lead a complex portfolio of strategic projects across CR-WASH, water security, and the water-energy nexus, including anticipatory action and forecast-based response for CR-WASH, WASH systems and finance, and energy access for water and health facilities in fragile and conflict affected settings (FCAS).</li><li>Drive technical delivery of the IDPC Impact at Scale priority, with a focus on CR-WASH and water-related disease dimensions, including strategy refinement, country prioritization and road map planning, in collaboration with the GPL and others.</li><li>Provide intensive remote and in-country technical support to Technical Advisors, Regional Practice Leads and Country Program teams, including development of implementation tools and technical guidance and delivery of specialized capacity strengthening, technical advice and coaching for staff and partners for strategic projects.</li><li>Identify and shape research opportunities in CR-WASH/IDPC, including cost-effectiveness and life-cycle costing, and lead implementation when needed, in collaboration with the GPL, Airbel Impact Lab, and others</li><li>Collaborate with the Emergency Unit on technical quality strengthening for WASH in Emergencies, review technical guidelines for acute emergency contexts, including cholera outbreak, and technical backstopping as needed, in close partnership with the Emergency WASH Coordinator and others</li><li>Monitor progress on technical program implementation, including budgets and expenditures, and drive course corrections as needed for strategic projects.</li><li>Collaborate effectively on shared priorities within the Health Unit and with other Technical Units and Global Practice Areas, including the Climate Resilience Global Practice Area, the Anticipatory Action team, and the Economic Recovery &amp; Development, Protection and Education Technical Units.</li><li>Support partner and donor engagement for strategic projects as needed.</li><li>Under the guidance of the GPL, contribute to global strategy and delivery planning for CR-WASH/IDPC as needed.</li></ul><p>Technical Quality Strengthening and Organizational Learning (25% LOE)</p><ul><li>Lead finalization and roll out of the CR-WASH core indicators and Climate Resilient WASH MEAL package and lead ongoing revision of CR-WASH technical guidance and standards as evidence and field practice evolves.</li><li>Convene and sustain a CR-WASH community of practice for peer exchange across countries and regionals, surfacing field learning and research to inform technical guidance and incorporate into global best practices</li><li>Synthesis lessons, strengthen technical guidance and capacity and support strategic work on Anticipatory Action for CR-WASH/IDPC, in close coordination with the Anticipatory Action team.</li><li>Contribute to the development of the Environment &amp; Climate Health technical competency framework and assessment to identify capacity gaps, inform capacity strengthening priorities, and support staff development.</li><li>Synthesize, adapt, and disseminate relevant technical standards, methodologies, and implementation tools for CR-WASH/IDPC, drawing on evidenced-based best practices and reflecting IRC programming.</li><li>Provide technical inputs to MEAL tools and methodologies when needed, and support data interpretation and use, including support to regional TAs to analyze relevant technical and program data as needed.</li><li>Proactively disseminate lessons learned across countries and regions for select strategic projects, ensuring these inform program design and implementation of country-led projects.</li><li>Contribute to shaping, refining and delivering the Environment &amp; Climate Health Learning Agenda.</li></ul><p>External Influence, Relationships and Representation (10% LOE)</p><ul><li>Collaborate with policymakers, implementing partners, humanitarian responders, and UN agencies to advance guidance, outcomes, research, implementation, and documentation on CR-WASH/IDPC.</li><li>Represent IRC, as appropriate, in priority external forums, including technical, policy, and advocacy workshops across Health, WASH and Climate domains.</li><li>Contribute to global prioritization and agenda-setting efforts, ensuring that research, evidence, tools, and resources are being used to advance IRC's strategy and agendas for FCAS.</li><li>Work with the Policy and Communications Team's to develop and advocate IRC's and global policies on CR-WASH/IDPC.</li></ul><p>Business Development (15% LOE)</p><ul><li>Lead strategic business development opportunities in partnership with relevant technical and business development teams and regional and country colleagues.</li><li>Provide TAs and Country Programs with specialized support on program design in relevant technical areas of CR-WASH and IDPC, on request</li><li>Service as technical lead on large, complex and high value business development opportunities</li></ul><p>Key Working Relationships</p><ul><li>Position Reports to: Global Practice Lead, Environment &amp; Climate Health</li><li>Primary Health Care Global Practice Lead and Senior Specialist, Infectious Disease</li><li>Regional Technical Advisors</li><li>Other Specialists and Senior Specialists</li></ul><p>Key Internal Relationships:</p><ul><li>Health Unit team members</li><li>Research and Innovation teams</li><li>MEAL team</li><li>Airbel Impact Lab</li><li>Emergency Unit</li><li>Policy Solutions, Advocacy Influence, and Systems Change Global Teams</li><li>Global HQ and AMU</li></ul><p>Key External Relationships:</p><ul><li>INGO counterparts, UN agencies, global coordination mechanisms, public and private donors, research networks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Established or growing recognition as an expert in WASH, water security, environmental management or closely related field, with a minimum of 6-8 years of progressive experience designing and leading programs relevant to Climate Resilient WASH in FCAS and/or across the humanitarian-development nexus.</li><li>Master's degree in public health engineering, environmental management and/or related fields or equivalent professional experience required.</li><li>Demonstrated experience developing and delivering new strategies to advance ambitious goals, with strong ability to connect WASH infrastructure development to service models, sustained operations, financing, policy and systems strengthening.</li><li>Experience collaborating across health, nutrition, climate resilience and related domains, with ability to clearly communicate the contribution of WASH and water security to health, climate resilience and other outcomes.</li><li>Knowledge of and ability to use and integrate data, including climate forecasts, epidemiological data, and geo-spatial data to inform program targeting and intervention design; demonstrated ability to use of data and research evidence for programmatic decisions and rigorous analytic skills</li><li>Strong track record of driving uptake of evidence-based practice, including technical skills in coaching, mentoring, and capacity strengthening</li><li>Ability to design technical approaches for proposals and identify new business development opportunities</li><li>Ability to work, manage, and meet deadlines in a fast-paced, highly matrixed environment; outstanding business acumen, critical thinking, problem solving and decision-making skills required</li><li>Superb inter-personal, written and verbal communication skills with ability to collaborate across countries, cultures, and departments</li><li>Excellent communication, influencing, and storytelling skills</li><li>Proficiency in English and French required; knowledge of Spanish or Arabic an asset.</li><li>Ability to travel globally up to 30% of the time, occasionally on short notice</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>July 20, 2026<p><b>Hardship Level (not applicable for home-based)</b></p><br>D<p><b>Family Type (not applicable for home-based)</b></p><br><br><br><br><br><br><br><br>Family<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>UNOPS LICA6<p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>2026-08-01<p><b>Terms of Reference</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br>TERMS OF REFERENCE<br>1. General Background<br>According to government estimates, Lebanon hosts approximately 900,000 displaced refugees from Syria and other countries. Despite gradual improvements in some socioeconomic indicators, humanitarian needs remain significant. The 2025 Vulnerability Assessment of Syrian Refugees (VASyR) found that 72 per cent of refugee families live below the poverty line, with 60 per cent living in extreme poverty. <br>UNHCR implements a diverse portfolio of cash assistance programmes covering basic needs, protection, education, and solutions-oriented interventions. These programmes generate significant volumes of operational, financial, monitoring, and vulnerability data that inform programme design and strategic decision making. The largest of these is the regular Multipurpose Cash Assistance (MPCA) programme, which provides monthly support to vulnerable refugee households and serves as a key source of evidence and insights on household vulnerability, expenditure patterns, programme outcomes, and targeting effectiveness.<br>Cash assistance is delivered through a coordinated inter-agency approach led jointly by UNHCR and WFP. The regular MPCA programme is implemented in close partnership with WFP, ensuring a coordinated and efficient response that maximizes coverage of vulnerable refugee households while generating valuable operational and analytical insights.<br> <br>In addition to implementing its own programmes, UNHCR co-leads the Lebanon Cash Working Group (CWG). Through the CWG, UNHCR works with UN agencies, NGOs, donors, and government counterparts to promote harmonized approaches to targeting, transfer values, delivery mechanisms, monitoring, accountability, and data sharing. <br>Given the scale of needs and increasingly constrained resources, robust evidence generation and targeting systems are critical to ensuring assistance reaches those most in need timely. The incumbent will serve within UNHCR’s Cash Based Interventions Unit in Beirut under the overall supervision of the Senior Programme CBI Officer. <br>The unit leads the design, targeting, delivery, monitoring, analysis, and reporting of UNHCR’s cash assistance programmes and currently comprises one international and four national staff members. Working closely with colleagues from Programme, Protection, Registration, Communication with Communities, Data Management, and other functional areas, the incumbent will contribute to the generation, analysis, visualization, and reporting of data and evidence that support programme design, targeting, monitoring, accountability, and strategic decision making across UNHCR’s cash portfolio, while also supporting inter-agency coordination through the Cash Working Group.<br>2. Purpose and Scope of Assignment<br>The CBI Associate will support the analysis, visualization, and reporting of data related to UNHCR’s cash assistance programmes, including vulnerability assessments, programme monitoring, financial transactions, targeting systems, and statistical reporting. The position will contribute to generating evidence and insights that support the effective delivery of humanitarian assistance through Cash Based Interventions (CBI), while ensuring the integrity and effective use of data systems and operational processes.<br>The incumbent will:<br>• Support the management, maintenance, quality assurance, and continuous improvement of databases and information management systems used in UNHCR cash assistance programmes.<br>• Assist in administering the databases supporting the regular Multipurpose Cash Assistance (MPCA) programme and other cash interventions.<br>• Produce routine and ad hoc statistical reports, dashboards, visualizations, charts, and analytical outputs to support programme management, operational decision making, and reporting requirements.<br>• Support the analysis of vulnerability, targeting, monitoring, financial, and operational datasets to generate evidence and insights for programme planning and implementation.<br>• Contribute to the preparation of regular reports and analyses on cash assistance delivery, coverage, targeting outcomes, and beneficiary profiles.<br>• Assist with data validation, reconciliation, and quality control processes to ensure the accuracy, completeness, and reliability of programme data.<br>• Support monthly payment reconciliation, refund processing, and related financial verification activities in coordination with relevant stakeholders.<br>• Conduct data cross-checks to verify beneficiary eligibility, maintain data integrity, and minimize duplication across assistance records.<br>• Maintain and update beneficiary lists and support the timely processing and delivery of cash assistance to eligible households.<br>• Support the analysis and follow up of operational cases, including referrals and reports received from protection, registration, and other functional units that may impact eligibility or assistance delivery.<br>• Liaise with internal units, implementing partners, financial service providers, and other stakeholders to facilitate data exchange, information management, and coordinated implementation of cash assistance activities.<br>• Support the development and documentation of improvements to databases, reporting tools, data workflows, and business processes.<br>• Assist in providing training and technical support to UNHCR staff and partners on data systems, reporting tools, and cash assistance processes.<br>• Promote and apply data protection principles, information security standards, and best practices in the management of beneficiary and programme data.<br>• Monitor database performance, troubleshoot technical issues, and coordinate with relevant teams to resolve system-related challenges.<br>• Support field monitoring activities, missions, and visits to financial service providers and partners to verify implementation arrangements and strengthen programme oversight.<br>• Represent UNHCR in cash assistance related technical meetings, working groups, and coordination forums, as required.<br>• Contribute to inter-agency information sharing, analysis, and evidence generation efforts supporting coordinated cash assistance responses.<br>• Escalate complex incidents, data quality issues, and operational risks to the supervisor for guidance and resolution.<br>• Perform other related duties as required.<br>3. Monitoring and Progress Controls<br>• Maintain cash assistance records with agreed data quality standards, ensuring timely updates, validation, reconciliation, and resolution of data discrepancies.<br>• Produce accurate and timely monthly, quarterly, and ad hoc reports, dashboards, visualizations, and statistical analyses that support programme implementation, targeting, monitoring, and management decision making.<br>• Contribute to evidence generation through analysis of vulnerability, monitoring, financial, and operational data, including the production of analytical briefs, presentations, and programme insights as required.<br>• Provide technical support, training, and coordination with internal stakeholders, partners, and service providers, while ensuring compliance with data protection standards and contributing to improvements in data systems and reporting workflows.<br>4. Qualifications and Experience<br>a. Education (Level and area of required and/or preferred education)<br>• For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher<br>• Relevant university degree in Economics, Statistics, Computer Science, Data science, Database Management is preferred.<br>• Knowledge of English and/or UN working language of the duty station if not English.<br>b. Work Experience<br>Essential<br>• At least 2 years of relevant professional experience in data management, information management, programme support, monitoring, reporting, or database administration, preferably within humanitarian, development, social protection, or refugee assistance programmes<br>• Demonstrated experience managing and maintaining databases, conducting data validation and quality assurance, and supporting the analysis of large datasets. <br>• Experience producing statistical reports, dashboards, visualizations, and analytical products using tools such as Excel, Power BI, SQL, Kobo, ActivityInfo, or similar platforms. <br>• Experience developing scalable, automated workflows and data pipelines through robust application programming and scripting.<br>• Experience supporting cash assistance, humanitarian programming, social protection, or other beneficiary management systems, including payment processing, reconciliation, monitoring, or operational reporting. <br>• Experience coordinating with multiple stakeholders, including partners, service providers, and internal teams, and providing technical support or training on data systems and processes. <br>Desirable<br>• Experience with cash based interventions (CBI), social assistance, or humanitarian cash delivery mechanisms. <br>• Experience with refugee operations, vulnerability assessments, beneficiary targeting, monitoring systems, or inter-agency data management processes<br>• Familiarity with UNHCR systems and tools, including ProGres, CashAssist or similar information management platforms<br>c. Key Competencies<br>Technical Knowledge and Skills<br>• Demonstrated experience in data management, database administration, data quality assurance, and information management.<br>• Strong quantitative and analytical skills, including the ability to analyse, interpret, and present complex datasets.<br>• Advanced proficiency in Microsoft Excel, including data cleaning, validation, analysis, and reporting.<br>• Experience producing dashboards, data visualizations, statistical reports, and analytical products using tools such as Power BI, Excel, SQL, Kobo, ActivityInfo, or similar platforms.<br>• Demonstrate advanced proficiency in at least one programming language such as Python, R, and SQL.<br>• Knowledge of data protection principles and information management best practices.<br>• Strong report writing and presentation skills, including the ability to communicate complex findings to non-technical audiences.<br>• Experience supporting operational processes involving beneficiary management, financial transactions, reconciliation, or programme monitoring.<br>Key Competencies<br>• Analytical thinking and problem solving.<br>• Attention to detail and commitment to data accuracy.<br>• Planning and organizing skills with the ability to manage multiple priorities and deadlines.<br>• Strong interpersonal and communication skills.<br>• Ability to work effectively in a multi-functional and multicultural environment.<br>• High level of integrity, professionalism, and discretion when handling sensitive data.<br>• Ability to work independently while maintaining regular communication with supervisors and stakeholders.<br>• Experience supporting inter-agency coordination, information sharing, and reporting processes.<br>• Ability to identify opportunities for process improvement, automation, and innovation in data management and reporting workflows.<br>• Ability to translate data and analytical findings into actionable operational recommendations.<br>• Demonstrated adaptability and ability to perform effectively in rapidly changing operational environments.<br>Desired Candidate Profile:<br>Nature of the Position:<br>Lebanon hosts approximately 900,000 displaced refugees from Syria and other countries, with humanitarian needs remaining significant. The 2025 Vulnerability Assessment of Syrian Refugees found that 72 per cent of refugee families live below the poverty line and 60 per cent live in extreme poverty. UNHCR implements a diverse portfolio of cash assistance programmes covering basic needs, protection, education, and solutions-oriented interventions, generating substantial operational, financial, monitoring, and vulnerability data to inform programme design and decision-making. The regular Multipurpose Cash Assistance programme is the largest of these programmes and provides monthly support to vulnerable refugee households, while also generating evidence on household vulnerability, expenditure patterns, programme outcomes, and targeting effectiveness. Cash assistance is delivered through a coordinated inter-agency approach led jointly by UNHCR and WFP, with UNHCR also co-leading the Lebanon Cash Working Group to promote harmonized approaches to targeting, transfer values, delivery mechanisms, monitoring, accountability, and data sharing. <br>The position is based in Beirut within UNHCR’s Cash Based Interventions Unit and works under the overall supervision of the Senior Programme CBI Officer. The incumbent will support data analysis, visualization, reporting, database management, quality assurance, payment reconciliation, and evidence generation across UNHCR’s cash assistance portfolio. The role will also contribute to operational decision-making, programme monitoring, vulnerability analysis and targeting, payment processing, accountability, and inter-agency coordination, working closely with Programme, Protection, Registration, Communication with Communities, Data Management, field colleagues, partners, service providers, and other stakeholders. <br>Desired Candidate Profile:<br>Essential Attributes:<br>• Experience in data management, information management, or database administration using data analysis and visualization tools such as Excel, Power BI, SQL, Kobo, ActivityInfo, Python, R, or similar platforms. <br>• Demonstrated experience managing and maintaining databases, supporting data validation and quality assurance, and analysing large operational datasets. <br>• Experience supporting operational processes related to cash assistance, beneficiary management, payment processing, reconciliation, monitoring, or operational reporting. <br>• Experience producing statistical reports, dashboards, visualizations, charts, and analytical outputs to support programme implementation, monitoring, management decision-making, and reporting. <br>• Strong analytical, reporting, and communication skills, with the ability to present complex data clearly and provide technical support to internal teams, partners, or service providers<br>Desirable Attributes:<br>• Experience with cash-based interventions, social assistance, or humanitarian cash delivery mechanisms. <br>• Knowledge of data protection principles, information security standards, and good practices in managing sensitive beneficiary and programme data. <br>• Familiarity with refugee operations, vulnerability assessments, beneficiary targeting, programme monitoring systems, or inter-agency data management processes<br>• Familiarity with UNHCR systems and tools, including ProGres, Project X, CashAssist, or similar information and cash management platforms.<b>Standard Job Description</b><b>Required Languages </b><p>,</p><br><p>,</p><br><b>Desired Languages </b><p>,</p><br><p>,</p><br><b>Additional Qualifications</b><p><i>Skills</i></p><br><p><i>Education</i></p><br><p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><br><br><p><b>Other information</b></p><br>This position doesn't require a functional clearance<p><br><b>Remote</b></p><br>No </div>

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

<p><h4>Description<\/h4>\n<p><strong>Reports to:<\/strong> Executive Assistant<br>\n<strong>Location:<\/strong> Remote (International)<br>\n<strong>Compensation:<\/strong> $500 \u2013 $750\/month<br>\n<strong>Level:<\/strong> Entry-level<\/p>\n\n<p><strong>Please read this full job post before you apply:<\/strong><\/p>\n<p>Do you thrive on solving problems and figuring out the possible... and impossible?<br>\nDo you like to research tried and true solutions on the web and then adapt those solutions to make anything you do more optimal, efficient, and doable?<br>\nYou'll read web pages, books, watch videos... whatever it takes... to gain what you need to quickly solve a problem. Every day.<br>\nThat's just who you are and how you get stuff done.<br>\nThen this might be the perfect position for you.<\/p>\n\n<h4>Role<\/h4>\n<p>We are hiring a Virtual Admin Assistant to support our EA & Talent Acquisition Lead as a direct proxy. This is a high-trust, high-accountability support role. You will be plugged into the operational backbone of a fast-moving agency and expected to learn quickly, execute reliably, and grow into broader ownership over time.<\/p>\n<p>This role sits at the intersection of Executive Operations, HR & Talent Acquisition, Finance Administration, and Property Management. Your goal over 90 days is to absorb every task and process so that you can handle them independently \u2014 freeing the EA to lead on CEO strategy and Talent Acquisition.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Executive & Administrative Operations<\/strong><\/p>\n<ul>\n<li>Manage G-Drive: organize folders, name documents correctly, maintain version control<\/li>\n<li>Update and maintain the Asana Operations Task Board \u2014 keeping all tasks current, correctly categorized, and properly assigned<\/li>\n<li>Coordinate system access: set up and revoke tool access (Fathom, ClickFunnels, QuickBooks, etc.) as directed<\/li>\n<li>Handle QuickBooks Online admin tasks: send documents to Unloop, organize financial records, basic data entry<\/li>\n<li>Insurance admin: tracking renewals, coordinating paperwork, flagging upcoming deadlines<\/li>\n<\/ul>\n\n<p><strong>Finance & Data<\/strong><\/p>\n<ul>\n<li>Calculate and track the CEO's time burn rate by category based on calendar and briefing data<\/li>\n<li>Build and maintain Google Sheets trackers for financial tracking, expense logging, and reporting<\/li>\n<li>Support coordination: scheduling, note-taking, task follow-up with external stakeholders<\/li>\n<li>Assist with bank account reconciliation tracking and flagging discrepancies<\/li>\n<\/ul>\n\n<p><strong>HR & Talent Acquisition Support<\/strong><\/p>\n<ul>\n<li>Filter and screen resumes in Workable: move candidates through stages, apply the Priority Funnel, flag qualified applicants<\/li>\n<li>Conduct phone screens when the EA is unavailable \u2014 following scripted criteria and submitting written evaluations<\/li>\n<li>Maintain and update the weekly TA reporting tracker: Time to Hire, Cost per Hire, Pipeline Health scores<\/li>\n<li>Help run MVP calls: prep notes, send follow-ups, log outcomes in Asana<\/li>\n<li>Coordinate with hiring managers: send interview links, schedule WHO interviews, follow up on feedback<\/li>\n<li>Support onboarding and offboarding logistics: send system access checklists, track form completion<\/li>\n<\/ul>\n\n<p><strong>Property Management Support<\/strong><\/p>\n<ul>\n<li>Track rental income and flag any delinquencies within 48 hours<\/li>\n<li>Coordinate with third-party vendors (landscapers, contractors, plumbers): get quotes, schedule visits, confirm completion<\/li>\n<li>Log all maintenance expenses in Stessa with receipts within 48 hours of purchase<\/li>\n<li>Monitor utility bills across all 4 properties and flag upcoming due dates 7 days in advance<\/li>\n<li>Assist with property documentation: refinancing paperwork, insurance coordination, lease renewals<\/li>\n<\/ul>\n\n<h4>Who Are We?<\/h4>\n<p>Client Accelerators is the \"go to\" company for coaches, consultants, experts, and authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.<\/p>\n<p>We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.<\/p>\n<p>We\u2019ve been able to have this record growth because of the incredible results we\u2019ve been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies and tactics to doubling, tripling or even 10x their profits by working with us.<\/p>\n<p>We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, and running their ads on these channels to hit agreed upon targets.<\/p>\n<p>Our proven approach has allowed us to spend over $150 million and generate over $300 million in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS, and service-based internet space.<\/p>\n<p>We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and access to world-class training material.<\/p>\n<p>What makes Client Accelerators so different? For one, our founder, Mike Buontempo, is a consultant himself, who has been consulting with different companies and entrepreneurs for the past 13 years.<\/p>\n<p>Our vision is to attract and hire the very best people to help our clients grow profitably and systematically through paid media.<\/p>\n\n<h4>Client Accelerators Core Values<\/h4>\n<ul>\n<li>We are problem solvers: If you spot a problem in our company or a client\u2019s company, provide a solution. There are millions of problems, and not as many problem solvers, be the solution.<\/li>\n<li>Open Source Code: We share what\u2019s working with everyone.<\/li>\n<li>Empty The Bucket: Picture this, if you just spent two hours cleaning your car, you put all of the cleaning materials away, but you notice you missed a spot. What do you do? You go back, get everything back out, and complete the job to perfection.<\/li>\n<li>We\u2019re a \u201cTEAM\u201d not a family: Leaders at CA hire, develop, and cut smartly, so we have superstars at every position.<\/li>\n<li>Ownership Thinking: Going out of your way to make sure your actions and the actions of your peers are in the best interest of the company.<\/li>\n<li>Being The Best: Mastering your domain so you\u2019re the best in the world at it.<\/li>\n<\/ul>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>1-2 years of experience in administrative, operations, or coordination support roles<\/li>\n<li>Extremely organized \u2014 you don't let things fall through the cracks<\/li>\n<li>Detail-oriented \u2014 you double-check your work before submitting<\/li>\n<li>Strong written communicator \u2014 you write clearly and professionally in English<\/li>\n<li>Comfortable with Google Sheets \u2014 you can build simple trackers, use formulas, and present data cleanly<\/li>\n<li>Proactive \u2014 you flag issues before they become problems and suggest solutions<\/li>\n<li>Discreet \u2014 you will handle sensitive financial, HR, and personal data; confidentiality is non-negotiable<\/li>\n<li>Self-managed \u2014 you can prioritize and execute without constant hand-holding<\/li>\n<li>Quick learner \u2014 you document processes and replicate them independently after being shown once<\/li>\n<\/ul>\n\n<h4>Tools You\u2019ll Work With<\/h4>\n<ul>\n<li>Asana \u2014 task and project management<\/li>\n<li>Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)<\/li>\n<li>Workable \u2014 applicant tracking system<\/li>\n<li>Stessa \u2014 property financial tracking<\/li>\n<li>QuickBooks Online \u2014 basic financial data entry<\/li>\n<li>Slack \u2014 team communication<\/li>\n<li>Fathom \/ Zoom \u2014 meeting recording and coordination<\/li>\n<\/ul>\n\n<h4>What Success Looks Like in 90 Days<\/h4>\n<ul>\n<li>You own G-Drive maintenance, Asana Ops Task Board, and access coordination without reminders<\/li>\n<li>You can screen resumes and submit evaluations in Workable independently<\/li>\n<li>You have logged 100% of property expenses in Stessa on time for two consecutive months<\/li>\n<li>The EA has offloaded 30+ hours\/week of tasks to you and trusts you to handle them without supervision<\/li>\n<li>Zero missed deadlines on any assigned task<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<ul>\n<li>Unlimited PTO<\/li>\n<li>Great career growth opportunity - You\u2019ll be working with \u201cA\u201d players in Operations, Sales, Creative, and Media Buying<\/li>\n<li>Clear growth path<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Reports to:<\/strong> Executive Assistant<br>\n<strong>Location:<\/strong> Remote (International)<br>\n<strong>Compensation:<\/strong> $500 \u2013 $750\/month<br>\n<strong>Level:<\/strong> Entry-level<\/p>\n\n<p><strong>Please read this full job post before you apply:<\/strong><\/p>\n<p>Do you thrive on solving problems and figuring out the possible... and impossible?<br>\nDo you like to research tried and true solutions on the web and then adapt those solutions to make anything you do more optimal, efficient, and doable?<br>\nYou'll read web pages, books, watch videos... whatever it takes... to gain what you need to quickly solve a problem. Every day.<br>\nThat's just who you are and how you get stuff done.<br>\nThen this might be the perfect position for you.<\/p>\n\n<h4>Role<\/h4>\n<p>We are hiring a Virtual Admin Assistant to support our EA & Talent Acquisition Lead as a direct proxy. This is a high-trust, high-accountability support role. You will be plugged into the operational backbone of a fast-moving agency and expected to learn quickly, execute reliably, and grow into broader ownership over time.<\/p>\n<p>This role sits at the intersection of Executive Operations, HR & Talent Acquisition, Finance Administration, and Property Management. Your goal over 90 days is to absorb every task and process so that you can handle them independently \u2014 freeing the EA to lead on CEO strategy and Talent Acquisition.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Executive & Administrative Operations<\/strong><\/p>\n<ul>\n<li>Manage G-Drive: organize folders, name documents correctly, maintain version control<\/li>\n<li>Update and maintain the Asana Operations Task Board \u2014 keeping all tasks current, correctly categorized, and properly assigned<\/li>\n<li>Coordinate system access: set up and revoke tool access (Fathom, ClickFunnels, QuickBooks, etc.) as directed<\/li>\n<li>Handle QuickBooks Online admin tasks: send documents to Unloop, organize financial records, basic data entry<\/li>\n<li>Insurance admin: tracking renewals, coordinating paperwork, flagging upcoming deadlines<\/li>\n<\/ul>\n\n<p><strong>Finance & Data<\/strong><\/p>\n<ul>\n<li>Calculate and track the CEO's time burn rate by category based on calendar and briefing data<\/li>\n<li>Build and maintain Google Sheets trackers for financial tracking, expense logging, and reporting<\/li>\n<li>Support coordination: scheduling, note-taking, task follow-up with external stakeholders<\/li>\n<li>Assist with bank account reconciliation tracking and flagging discrepancies<\/li>\n<\/ul>\n\n<p><strong>HR & Talent Acquisition Support<\/strong><\/p>\n<ul>\n<li>Filter and screen resumes in Workable: move candidates through stages, apply the Priority Funnel, flag qualified applicants<\/li>\n<li>Conduct phone screens when the EA is unavailable \u2014 following scripted criteria and submitting written evaluations<\/li>\n<li>Maintain and update the weekly TA reporting tracker: Time to Hire, Cost per Hire, Pipeline Health scores<\/li>\n<li>Help run MVP calls: prep notes, send follow-ups, log outcomes in Asana<\/li>\n<li>Coordinate with hiring managers: send interview links, schedule WHO interviews, follow up on feedback<\/li>\n<li>Support onboarding and offboarding logistics: send system access checklists, track form completion<\/li>\n<\/ul>\n\n<p><strong>Property Management Support<\/strong><\/p>\n<ul>\n<li>Track rental income and flag any delinquencies within 48 hours<\/li>\n<li>Coordinate with third-party vendors (landscapers, contractors, plumbers): get quotes, schedule visits, confirm completion<\/li>\n<li>Log all maintenance expenses in Stessa with receipts within 48 hours of purchase<\/li>\n<li>Monitor utility bills across all 4 properties and flag upcoming due dates 7 days in advance<\/li>\n<li>Assist with property documentation: refinancing paperwork, insurance coordination, lease renewals<\/li>\n<\/ul>\n\n<h4>Who Are We?<\/h4>\n<p>Client Accelerators is the \"go to\" company for coaches, consultants, experts, and authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.<\/p>\n<p>We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.<\/p>\n<p>We\u2019ve been able to have this record growth because of the incredible results we\u2019ve been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies and tactics to doubling, tripling or even 10x their profits by working with us.<\/p>\n<p>We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, and running their ads on these channels to hit agreed upon targets.<\/p>\n<p>Our proven approach has allowed us to spend over $150 million and generate over $300 million in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS, and service-based internet space.<\/p>\n<p>We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and access to world-class training material.<\/p>\n<p>What makes Client Accelerators so different? For one, our founder, Mike Buontempo, is a consultant himself, who has been consulting with different companies and entrepreneurs for the past 13 years.<\/p>\n<p>Our vision is to attract and hire the very best people to help our clients grow profitably and systematically through paid media.<\/p>\n\n<h4>Client Accelerators Core Values<\/h4>\n<ul>\n<li>We are problem solvers: If you spot a problem in our company or a client\u2019s company, provide a solution. There are millions of problems, and not as many problem solvers, be the solution.<\/li>\n<li>Open Source Code: We share what\u2019s working with everyone.<\/li>\n<li>Empty The Bucket: Picture this, if you just spent two hours cleaning your car, you put all of the cleaning materials away, but you notice you missed a spot. What do you do? You go back, get everything back out, and complete the job to perfection.<\/li>\n<li>We\u2019re a \u201cTEAM\u201d not a family: Leaders at CA hire, develop, and cut smartly, so we have superstars at every position.<\/li>\n<li>Ownership Thinking: Going out of your way to make sure your actions and the actions of your peers are in the best interest of the company.<\/li>\n<li>Being The Best: Mastering your domain so you\u2019re the best in the world at it.<\/li>\n<\/ul>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>1-2 years of experience in administrative, operations, or coordination support roles<\/li>\n<li>Extremely organized \u2014 you don't let things fall through the cracks<\/li>\n<li>Detail-oriented \u2014 you double-check your work before submitting<\/li>\n<li>Strong written communicator \u2014 you write clearly and professionally in English<\/li>\n<li>Comfortable with Google Sheets \u2014 you can build simple trackers, use formulas, and present data cleanly<\/li>\n<li>Proactive \u2014 you flag issues before they become problems and suggest solutions<\/li>\n<li>Discreet \u2014 you will handle sensitive financial, HR, and personal data; confidentiality is non-negotiable<\/li>\n<li>Self-managed \u2014 you can prioritize and execute without constant hand-holding<\/li>\n<li>Quick learner \u2014 you document processes and replicate them independently after being shown once<\/li>\n<\/ul>\n\n<h4>Tools You\u2019ll Work With<\/h4>\n<ul>\n<li>Asana \u2014 task and project management<\/li>\n<li>Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)<\/li>\n<li>Workable \u2014 applicant tracking system<\/li>\n<li>Stessa \u2014 property financial tracking<\/li>\n<li>QuickBooks Online \u2014 basic financial data entry<\/li>\n<li>Slack \u2014 team communication<\/li>\n<li>Fathom \/ Zoom \u2014 meeting recording and coordination<\/li>\n<\/ul>\n\n<h4>What Success Looks Like in 90 Days<\/h4>\n<ul>\n<li>You own G-Drive maintenance, Asana Ops Task Board, and access coordination without reminders<\/li>\n<li>You can screen resumes and submit evaluations in Workable independently<\/li>\n<li>You have logged 100% of property expenses in Stessa on time for two consecutive months<\/li>\n<li>The EA has offloaded 30+ hours\/week of tasks to you and trusts you to handle them without supervision<\/li>\n<li>Zero missed deadlines on any assigned task<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<ul>\n<li>Unlimited PTO<\/li>\n<li>Great career growth opportunity - You\u2019ll be working with \u201cA\u201d players in Operations, Sales, Creative, and Media Buying<\/li>\n<li>Clear growth path<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description</h4> <p><strong>Reports to:</strong> Executive Assistant<br> <strong>Location:</strong> Remote (International)<br> <strong>Compensation:</strong> $500 – $750/month<br> <strong>Level:</strong> Entry-level</p> <h4>Please read this full job post before you apply:</h4> <p>Do you thrive on solving problems and figuring out the possible and impossible?<br> Do you like to research tried and true solutions on the web and then adapt those solutions to make anything you do more optimal, efficient, and doable?<br> You'll read web pages, books, watch videos—whatever it takes—to gain what you need to quickly solve a problem every day.<br> That's just who you are and how you get stuff done.<br> Then this might be the perfect position for you.</p> <h4>Role</h4> <p>We are hiring a Virtual Admin Assistant to support our EA & Talent Acquisition Lead as a direct proxy. This is a high-trust, high-accountability support role. You will be plugged into the operational backbone of a fast-moving agency and expected to learn quickly, execute reliably, and grow into broader ownership over time.</p> <p>This role sits at the intersection of Executive Operations, HR & Talent Acquisition, Finance Administration, and Property Management. Your goal over 90 days is to absorb every task and process so that you can handle them independently—freeing the EA to lead on CEO strategy and Talent Acquisition.</p> <h4>Responsibilities</h4> <p><strong>Executive & Administrative Operations</strong></p> <ul> <li>Manage G-Drive: organize folders, name documents correctly, maintain version control</li> <li>Update and maintain the Asana Operations Task Board—keeping all tasks current, correctly categorized, and properly assigned</li> <li>Coordinate system access: set up and revoke tool access (Fathom, ClickFunnels, QuickBooks, etc.) as directed</li> <li>Handle QuickBooks Online admin tasks: send documents to Unloop, organize financial records, basic data entry</li> <li>Insurance admin: tracking renewals, coordinating paperwork, flagging upcoming deadlines</li> </ul> <p><strong>Finance & Data</strong></p> <ul> <li>Calculate and track the CEO's time burn rate by category based on calendar and briefing data</li> <li>Build and maintain Google Sheets trackers for financial tracking, expense logging, and reporting</li> <li>Support coordination: scheduling, note-taking, task follow-up with external stakeholders</li> <li>Assist with bank account reconciliation tracking and flagging discrepancies</li> </ul> <p><strong>HR & Talent Acquisition Support</strong></p> <ul> <li>Filter and screen resumes in Workable: move candidates through stages, apply the Priority Funnel, flag qualified applicants</li> <li>Conduct phone screens when the EA is unavailable—following scripted criteria and submitting written evaluations</li> <li>Maintain and update the weekly TA reporting tracker: Time to Hire, Cost per Hire, Pipeline Health scores</li> <li>Help run MVP calls: prep notes, send follow-ups, log outcomes in Asana</li> <li>Coordinate with hiring managers: send interview links, schedule WHO interviews, follow up on feedback</li> <li>Support onboarding and offboarding logistics: send system access checklists, track form completion</li> </ul> <p><strong>Property Management Support</strong></p> <ul> <li>Track rental income and flag any delinquencies within 48 hours</li> <li>Coordinate with third-party vendors (landscapers, contractors, plumbers): get quotes, schedule visits, confirm completion</li> <li>Log all maintenance expenses in Stessa with receipts within 48 hours of purchase</li> <li>Monitor utility bills across all 4 properties and flag upcoming due dates 7 days in advance</li> <li>Assist with property documentation: refinancing paperwork, insurance coordination, lease renewals</li> </ul> <h4>Who are we?</h4> <p>Client Accelerators is the go-to company for coaches, consultants, experts, and authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.</p> <p>We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.</p> <p>We’ve been able to have this record growth because of the incredible results we’ve been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies and tactics to doubling, tripling, or even 10x their profits by working with us.</p> <p>We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, and running their ads on these channels to hit agreed upon targets.</p> <p>Our proven approach has allowed us to spend over $150 million and generate over $300 million in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS, and service-based internet space.</p> <p>We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and access to world class training material.</p> <p>What makes Client Accelerators so different? For one, our founder, Mike Buontempo, is a consultant himself, who has been consulting with different companies and entrepreneurs for the past 13 years.</p> <p>Our vision is to attract and hire the very best people to help our clients grow profitably and systematically through paid media.</p> <h4>Client Accelerators Core Values</h4> <ul> <li>We are problem solvers: If you spot a problem in our company or a client’s company, provide a solution. There are millions of problems, and not as many problem solvers, be the solution.</li> <li>Open source code: We share what’s working with everyone.</li> <li>Empty the bucket: Picture this, if you just spent two hours cleaning your car, you put all of the cleaning materials away, but you notice you missed a spot. What do you do? You go back, get everything back out, and complete the job to perfection.</li> <li>We’re a ‘TEAM’ not a family: Leaders at CA hire, develop, and cut smartly, so we have superstars at every position.</li> <li>Ownership thinking: Going out of your way to make sure your actions and the actions of your peers are in the best interest of the company.</li> <li>Being the best: Mastering your domain so you’re the best in the world at it.</li> </ul> <h4>Requirements</h4> <ul> <li>1–2 years of experience in administrative, operations, or coordination support roles</li> <li>Extremely organized—you don't let things fall through the cracks</li> <li>Detail-oriented—you double-check your work before submitting</li> <li>Strong written communicator—you write clearly and professionally in English</li> <li>Comfortable with Google Sheets—you can build simple trackers, use formulas, and present data cleanly</li> <li>Proactive—you flag issues before they become problems and suggest solutions</li> <li>Discreet—you will handle sensitive financial, HR, and personal data; confidentiality is non-negotiable</li> <li>Self-managed—you can prioritize and execute without constant hand-holding</li> <li>Quick learner—you document processes and replicate them independently after being shown once</li> </ul> <h4>Tools you’ll work with</h4> <ul> <li>Asana—task and project management</li> <li>Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)</li> <li>Workable—applicant tracking system</li> <li>Stessa—property financial tracking</li> <li>QuickBooks Online—basic financial data entry</li> <li>Slack—team communication</li> <li>Fathom / Zoom—meeting recording and coordination</li> </ul> <h4>What success looks like in 90 days</h4> <ul> <li>You own G-Drive maintenance, Asana Ops Task Board, and access coordination without reminders</li> <li>You can screen resumes and submit evaluations in Workable independently</li> <li>You have logged 100% of property expenses in Stessa on time for two consecutive months</li> <li>The EA has offloaded 30+ hours/week of tasks to you and trusts you to handle them without supervision</li> <li>Zero missed deadlines on any assigned task</li> </ul> <h4>Benefits</h4> <ul> <li>Unlimited PTO</li> <li>Great career growth opportunity—you’ll be working with ‘A’ players in Operations, Sales, Creative, and Media Buying</li> <li>Clear growth path</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Reports to:</strong> Executive Assistant<br> <strong>Location:</strong> Remote (International)<br> <strong>Compensation:</strong> $500 – $750/month<br> <strong>Level:</strong> Entry-level</p> <h4>Please read this full job post before you apply:</h4> <p>Do you thrive on solving problems and figuring out the possible and impossible?<br> Do you like to research tried and true solutions on the web and then adapt those solutions to make anything you do more optimal, efficient, and doable?<br> You'll read web pages, books, watch videos—whatever it takes—to gain what you need to quickly solve a problem every day.<br> That's just who you are and how you get stuff done.<br> Then this might be the perfect position for you.</p> <h4>Role</h4> <p>We are hiring a Virtual Admin Assistant to support our EA & Talent Acquisition Lead as a direct proxy. This is a high-trust, high-accountability support role. You will be plugged into the operational backbone of a fast-moving agency and expected to learn quickly, execute reliably, and grow into broader ownership over time.</p> <p>This role sits at the intersection of Executive Operations, HR & Talent Acquisition, Finance Administration, and Property Management. Your goal over 90 days is to absorb every task and process so that you can handle them independently—freeing the EA to lead on CEO strategy and Talent Acquisition.</p> <h4>Responsibilities</h4> <p><strong>Executive & Administrative Operations</strong></p> <ul> <li>Manage G-Drive: organize folders, name documents correctly, maintain version control</li> <li>Update and maintain the Asana Operations Task Board—keeping all tasks current, correctly categorized, and properly assigned</li> <li>Coordinate system access: set up and revoke tool access (Fathom, ClickFunnels, QuickBooks, etc.) as directed</li> <li>Handle QuickBooks Online admin tasks: send documents to Unloop, organize financial records, basic data entry</li> <li>Insurance admin: tracking renewals, coordinating paperwork, flagging upcoming deadlines</li> </ul> <p><strong>Finance & Data</strong></p> <ul> <li>Calculate and track the CEO's time burn rate by category based on calendar and briefing data</li> <li>Build and maintain Google Sheets trackers for financial tracking, expense logging, and reporting</li> <li>Support coordination: scheduling, note-taking, task follow-up with external stakeholders</li> <li>Assist with bank account reconciliation tracking and flagging discrepancies</li> </ul> <p><strong>HR & Talent Acquisition Support</strong></p> <ul> <li>Filter and screen resumes in Workable: move candidates through stages, apply the Priority Funnel, flag qualified applicants</li> <li>Conduct phone screens when the EA is unavailable—following scripted criteria and submitting written evaluations</li> <li>Maintain and update the weekly TA reporting tracker: Time to Hire, Cost per Hire, Pipeline Health scores</li> <li>Help run MVP calls: prep notes, send follow-ups, log outcomes in Asana</li> <li>Coordinate with hiring managers: send interview links, schedule WHO interviews, follow up on feedback</li> <li>Support onboarding and offboarding logistics: send system access checklists, track form completion</li> </ul> <p><strong>Property Management Support</strong></p> <ul> <li>Track rental income and flag any delinquencies within 48 hours</li> <li>Coordinate with third-party vendors (landscapers, contractors, plumbers): get quotes, schedule visits, confirm completion</li> <li>Log all maintenance expenses in Stessa with receipts within 48 hours of purchase</li> <li>Monitor utility bills across all 4 properties and flag upcoming due dates 7 days in advance</li> <li>Assist with property documentation: refinancing paperwork, insurance coordination, lease renewals</li> </ul> <h4>Who are we?</h4> <p>Client Accelerators is the go-to company for coaches, consultants, experts, and authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.</p> <p>We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.</p> <p>We’ve been able to have this record growth because of the incredible results we’ve been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies and tactics to doubling, tripling, or even 10x their profits by working with us.</p> <p>We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, and running their ads on these channels to hit agreed upon targets.</p> <p>Our proven approach has allowed us to spend over $150 million and generate over $300 million in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS, and service-based internet space.</p> <p>We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and access to world class training material.</p> <p>What makes Client Accelerators so different? For one, our founder, Mike Buontempo, is a consultant himself, who has been consulting with different companies and entrepreneurs for the past 13 years.</p> <p>Our vision is to attract and hire the very best people to help our clients grow profitably and systematically through paid media.</p> <h4>Client Accelerators Core Values</h4> <ul> <li>We are problem solvers: If you spot a problem in our company or a client’s company, provide a solution. There are millions of problems, and not as many problem solvers, be the solution.</li> <li>Open source code: We share what’s working with everyone.</li> <li>Empty the bucket: Picture this, if you just spent two hours cleaning your car, you put all of the cleaning materials away, but you notice you missed a spot. What do you do? You go back, get everything back out, and complete the job to perfection.</li> <li>We’re a ‘TEAM’ not a family: Leaders at CA hire, develop, and cut smartly, so we have superstars at every position.</li> <li>Ownership thinking: Going out of your way to make sure your actions and the actions of your peers are in the best interest of the company.</li> <li>Being the best: Mastering your domain so you’re the best in the world at it.</li> </ul> <h4>Requirements</h4> <ul> <li>1–2 years of experience in administrative, operations, or coordination support roles</li> <li>Extremely organized—you don't let things fall through the cracks</li> <li>Detail-oriented—you double-check your work before submitting</li> <li>Strong written communicator—you write clearly and professionally in English</li> <li>Comfortable with Google Sheets—you can build simple trackers, use formulas, and present data cleanly</li> <li>Proactive—you flag issues before they become problems and suggest solutions</li> <li>Discreet—you will handle sensitive financial, HR, and personal data; confidentiality is non-negotiable</li> <li>Self-managed—you can prioritize and execute without constant hand-holding</li> <li>Quick learner—you document processes and replicate them independently after being shown once</li> </ul> <h4>Tools you’ll work with</h4> <ul> <li>Asana—task and project management</li> <li>Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)</li> <li>Workable—applicant tracking system</li> <li>Stessa—property financial tracking</li> <li>QuickBooks Online—basic financial data entry</li> <li>Slack—team communication</li> <li>Fathom / Zoom—meeting recording and coordination</li> </ul> <h4>What success looks like in 90 days</h4> <ul> <li>You own G-Drive maintenance, Asana Ops Task Board, and access coordination without reminders</li> <li>You can screen resumes and submit evaluations in Workable independently</li> <li>You have logged 100% of property expenses in Stessa on time for two consecutive months</li> <li>The EA has offloaded 30+ hours/week of tasks to you and trusts you to handle them without supervision</li> <li>Zero missed deadlines on any assigned task</li> </ul> <h4>Benefits</h4> <ul> <li>Unlimited PTO</li> <li>Great career growth opportunity—you’ll be working with ‘A’ players in Operations, Sales, Creative, and Media Buying</li> <li>Clear growth path</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b><span>Description </span></b></p><br><p><span>Copeland is seeking a highly motivated Procurement Professional to join our dynamic and forward-thinking Business Unit Procurement team. Based in Sidney, Ohio or Lebanon, Missouri, the Supplier Execution Leader will play a critical role in supporting supplier execution activities aligned with plant operational requirements. This position will collaborate closely with Operations, Supply Chain, Planning, and Supplier Quality teams to drive supplier performance, improve on-time delivery, and ensure continuity of supply across assigned commodities and suppliers.</span></p><br><p><span>Reporting directly to North America’s Business Unit Procurement Leadership, the individual in this role will work closely with Copeland’s Enterprise Supply Chain, Business Group Procurement, and Operations teams to support execution of sourcing strategies while ensuring day-to-day supplier performance meets business and customer needs.</span></p><br><p><b><span>As the Supplier Execution Leader, you will: </span></b></p><br><ul><li><span>Monitor supplier performance to ensure on-time delivery, shipment execution, and continuity of supply for plant operations</span></li><li><span>Analyze supplier forecasts, capacity, inventory, and shipment schedules to proactively identify and mitigate supply risks and shortages</span></li><li><span>Drive supplier accountability through regular communication, performance reviews, and issue resolution activities</span></li><li><span>Collaborate with Planning, Operations, Logistics, and Supplier Quality teams to resolve delivery constraints and improve supplier execution performance</span></li><li><span>Support recovery plans and escalation activities for material shortages, late deliveries, and other supply disruptions</span></li><li><span>Track and improve key supplier performance metrics including OTD, lead time adherence, backlog, and responsiveness</span></li><li><span>Support implementation and execution of commodities and procurement strategies across assigned suppliers and commodities</span></li><li><span>Develop strong working relationships with suppliers and internal stakeholders to ensure alignment on business priorities and operational requirements</span></li><li><span>Provide timely and accurate reporting on supplier performance, risks, and execution status to procurement and operations leadership</span></li></ul><p><b><span>Required education, experiences &amp; skills: </span></b></p><br><ul><li><span>Bachelor’s degree in Supply Chain, Engineering, Business, Economics, or a related discipline; equivalent experience may be considered</span></li><li><span>Minimum of 1 year of experience in tactical sourcing, procurement, or a related field.</span></li><li><span>Comprehensive understanding of the purchase order lifecycle, cost/price analysis, and logistics processes.</span></li><li><span>Demonstrated ability to proactively identify and resolve operational challenges.</span></li><li><span>Strong communication, organizational, and collaboration skills with the ability to work effectively in a team-oriented environment.</span></li><li><span>Proven experience working with cross-functional teams in a dynamic and fast-paced setting.</span></li><li><span>Willingness and ability to travel up to 15% as required</span></li></ul><p><b><span>Preferred education, experiences &amp; skills: </span></b></p><br><ul><li><span>Strong interpersonal skills with the ability to cultivate professional working relationships with internal and external stakeholders</span></li><li><span>Experience with tracking systems and maintaining comprehensive project documentation</span></li><li><span>Advanced proficiency in Microsoft Excel, ERP systems, Word, Access, and PowerPoint</span></li></ul><p><b><span>Why Work in the Greater Miami Valley Area</span></b></p><br><p><span>Our facility is located in </span><span><span>Sidney, OH</span></span><span> conveniently located within driving distance to several larger cities, such as </span><span><span>Dayton</span></span><span>, </span><span><span>Troy</span></span><span>, and </span><span><span>Columbus</span></span><span>. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work. &nbsp;</span></p><br><p><b><span>About our Location</span></b></p><br><p><span>The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning related products help bring comfort and convenience in commercial, industrial and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location</span></p><br><p><br><span><b>Onsite Work Arrangement:</b></span></p><br><p><span>This role is based fully onsite, and not eligible for hybrid or remote work opportunities.</span></p><br><p><b><span>#LI-FS1</span></b></p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position duration: Tentative July 1, 2026 December 31, 2027 Location: Jordan, Egypt, Lebanon, India, Philippines and Indonesia. Note: this is the general coverage area of this role; this position is a Remote based position and we will consider only qualified applicants located in these countries. Relocation is not available Project Overview Catholic Relief Services is implementing a global emergency response initiative designed to deliver timely, life saving humanitarian assistance in rapidly evolving crises worldwide. Over 18 months, the program enables fast, flexible action to address urgent needs arising from sudden shocks and protracted emergencies. It supports critical humanitarian sectors through context appropriate assistance while emphasizing operational readiness, locally led implementation, accountability to affected communities, and safe, dignified programming. Emergency Program Managers will support a designated hub of 3 5 countries in Europe, Middle East and Asia, providing readiness and response support based on evolving needs. The initiative strengthens the organization s ability to respond at speed and scale in complex and resource constrained environments, ensuring help reaches people most in need when it matters most. Job Summary You will manage and provide technical oversight of the development and implementation of the emergency response and recovery programming, particularly for large and complex projects, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services (CRS) work in serving the poor and vulnerable. The role contributes to CRS capacity, supporting target countries across a specified focus region, of emergency program across project cycle. Your management skills and knowledge will ensure that CRS delivers high-quality emergency programming and continuously works towards improving the impact of its emergency response and recovery programming. The Emergency Program Manager I will work closely with program office, partners and other technical departments (WASH, Food Security, Cash, Shelter etc.) to support the establishment and strengthening program function, including hazard and risks mapping, response plan, MEAL readiness and donor communication channel. S/he will support the application of CRS program standards and donor requirements, contribute to readiness learning and support rapid response and lead readiness efforts for CRS program offices and partners to promote efficient, high quality and rapid humanitarian response. Roles and Key Responsibilities • Provide management, guidance, and technical oversight of all new and existing emergency response and recovery projects throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices. • Effectively manage talent for emergency response and recovery programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports. • Oversee technical assistance and capacity strengthening activities in emergency response and recovery for staff and partner organizations to enhance program quality and impact. • Lead the development of program learning - identify opportunities for learning, research and publications in emergency response and recovery and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices. • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the program office (PO) emergency response and recovery portfolio in line with agency, regional, and PO strategic priorities. Serve as the technical lead and technical writer to ensure quality emergency response and recovery proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals. • Oversee the identification, assessment and strengthening of partnerships relevant to emergency response and recovery and the appropriate application of partnership concepts, tools and approaches. • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. • Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders. Basic Qualifications • Bachelor s Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security required. • Minimum of 2 years' experience in relevant field-based project management experience. • Experience in managing moderately complex projects. • Experience in an international NGO. • Experience working closely with local partner organizations. Preferred Qualifications • Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security. • At least1 years working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming. Knowledge, Skills and Abilities • MEAL skills and experience. • Staff management experience and abilities that are conducive to a learning environment. • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN. • Demonstrated ability to write high quality technical proposals. • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions. • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. • Good presentation and facilitation skills. • Proactive, resourceful, solutions-oriented and results-oriented. Required Languages: Proficiency (verbal and written) in English, Arabic is preferred. Travel: Must be able and willing to travel at least 50% of time often at very short notice (within 48 hours) and for an average of four-six weeks (with a maximum of two consecutive months under exceptional circumstances). Should have the capacity to live and work in difficult/stressful environments and serve wherever agency needs dictate. Supervisory Responsibilities: No How to apply Program Manager I - Emergency Response and Recovery, EMEA - CRS Careers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security required.</li><li>Minimum of 2 years' experience in relevant field-based project management experience.</li><li>Experience in managing moderately complex projects.</li><li>Experience in an international NGO.</li><li>Experience working closely with local partner organizations.</li><li>Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security.</li><li>At least 1 years working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming.</li><li>MEAL skills and experience.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.</li><li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills.</li><li>Proactive, resourceful, solutions-oriented and results-oriented.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To:&nbsp;</b>Director, People &amp; Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit:&nbsp;SCI Careers&nbsp;</li> <li><b>Required Time Zone:&nbsp;</b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment.&nbsp;</li> <li><b>Language Requirements:&nbsp;</b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit:&nbsp;</b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated.&nbsp;</li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure.&nbsp;</li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect.&nbsp;</li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes.&nbsp;</li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel&nbsp;</li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications&nbsp;</b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience&nbsp;</li></ul><p><b>Working at Save the Children&nbsp;International</b></p><br><p>Save the Children&nbsp;is the world's leading organisation for children, employing ~25,000&nbsp;staff.&nbsp;We save children's lives. We fight for their rights. We help them fulfil their potential.&nbsp;Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at&nbsp;SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment&nbsp;may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.&nbsp; All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>As a Full Stack Developer you ll design, build, and maintain features across the full stack from database and back-end services through to the front-end screens our customers use every day. You ll work within a collaborative, cross-functional team to solve real technical challenges and deliver improvements that thousands of grant managers rely on across the UK and beyond. We re a remote-first company, so you ll collaborate with teammates across locations and are trusted to do your best work wherever you re based. This is a hands-on development role for someone who s ready to take ownership of features and grow their skills quickly. You ll contribute to technical discussions, learn from experienced engineers, and help raise the quality of everything we ship. Just as importantly, this is an AI-native role. We expect you to use modern AI tooling to problem-solve and deliver faster every day, while also helping us build AI capabilities directly into the Flexigrant platform. If using AI to accelerate your work is already second nature to you, you ll fit right in.</p><strong>Key responsibilities</strong><ul><li>Design, develop, and maintain robust, scalable, and secure features across the full stack</li><li>Write clean, efficient, well-documented code that adheres to best practices</li><li>Use AI tooling as a core part of your daily workflow to problem-solve, write, review, and ship code faster</li><li>Help build AI-powered features into the Flexigrant platform</li><li>Contribute to technical discussions and architectural decisions within the team</li><li>Take part in code reviews to maintain quality and share knowledge</li><li>Debug and resolve issues across the application stack</li><li>Work with the Product Owner and team to refine requirements and turn them into working software</li><li>Participate in agile ceremonies sprint planning, daily stand-ups, and retrospectives</li><li>Contribute to continuous improvement of our development processes and practices</li><li>Help support and maintain the production environment</li><li>Stay current with emerging technologies, with a particular focus on advances in AI</li></ul><p>2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment</p><p>Strong proficiency in C# / VB.NET and the .NET stack, including .NET Core and ASP.NET (MVC / Web API)</p><p>Solid front-end skills across HTML, CSS, JavaScript and TypeScript</p><p>Experience coding responsive web applications for a range of devices and browsers</p><p>Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation</p><p>Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design)</p><p>Understanding of security best practices in software development</p><p>Knowledge of RESTful API design and implementation, and service-based architecture</p><p>Experience with cloud platforms, preferably Microsoft Azure</p><p>Experience with version control systems</p><p>Understanding of CI/CD pipelines and DevOps practices</p><p>Ability to write automated tests (unit, integration, etc.)</p><p>Experience using Claude Code and/or other AI coding tools (e.g. Cursor, GitHub Copilot) as part of day-to-day development</p><p>Experience using agentic AI software development lifecycles and workflows</p><p>Ability to translate requirements from meetings and conversations into user stories or technical specs</p><p><strong>Working AI-Native</strong></p><p>AI is central to how we build, not an afterthought. This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you re excited to help embed AI deeper into both our development process and our product. We ll explore your AI fluency in the interview, so be ready to talk through and show how you work.</p><p>What AI-native means to us:</p><ul><li>You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code</li><li>You have experience with agentic AI software development lifecycles and workflows directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries</li><li>You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions</li><li>You re keen to help design and build AI-powered features into the Flexigrant platform</li><li>You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective</li></ul><p>The bar here is high: we re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.</p><p><strong>Personal Characteristics</strong></p><ul><li>Strong problem-solving skills with attention to detail</li><li>Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences</li><li>Self-motivated, with the ability to work independently when needed</li><li>Collaborative team player who thrives in cross-functional environments</li><li>Genuine passion for learning and staying current with technology, especially AI</li><li>Pragmatic approach to development, with a focus on delivering value</li><li>Resilience and adaptability when facing technical challenges</li><li>Customer-focused mindset that considers end-user impact</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment</li><li>Strong proficiency in C# / VB.NET and the .NET stack, including .NET Core and ASP.NET (MVC / Web API)</li><li>Solid front-end skills across HTML, CSS, JavaScript and TypeScript</li><li>Experience coding responsive web applications for a range of devices and browsers</li><li>Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation</li><li>Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design)</li><li>Understanding of security best practices in software development</li><li>Knowledge of RESTful API design and implementation, and service-based architecture</li><li>Experience with cloud platforms, preferably Microsoft Azure</li><li>Experience with version control systems</li><li>Understanding of CI/CD pipelines and DevOps practices</li><li>Ability to write automated tests (unit, integration, etc.)</li><li>Experience using Claude Code and/or other AI coding tools (e.g. Cursor, GitHub Copilot) as part of day-to-day development</li><li>Experience using agentic AI software development lifecycles and workflows</li><li>Ability to translate requirements from meetings and conversations into user stories or technical specs</li><li><strong>Working AI-Native</strong>: AI is central to how we build, not an afterthought. This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you re excited to help embed AI deeper into both our development process and our product. We ll explore your AI fluency in the interview, so be ready to talk through and show how you work.</li><li>What AI-native means to us:</li><ul><li>You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code</li><li>You have experience with agentic AI software development lifecycles and workflows directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries</li><li>You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions</li><li>You re keen to help design and build AI-powered features into the Flexigrant platform</li><li>You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective</li></ul><li>The bar here is high: we re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.</li><li><strong>Personal Characteristics</strong></li><ul><li>Strong problem-solving skills with attention to detail</li><li>Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences</li><li>Self-motivated, with the ability to work independently when needed</li><li>Collaborative team player who thrives in cross-functional environments</li><li>Genuine passion for learning and staying current with technology, especially AI</li><li>Pragmatic approach to development, with a focus on delivering value</li><li>Resilience and adaptability when facing technical challenges</li><li>Customer-focused mindset that considers end-user impact</li></ul></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Ultimate Results of Service and Delivery Dates • Inception Report: The evaluator will submit a draft Inception Report totalling not more than 10 pages, in addition to associated annexes. The Inception Report will summarize the desk review and propose the evaluation methodology and sampling strategy/ies to be used in the evaluation, along with a detailed workplan, draft evaluation matrix, stakeholder matrix, and quality assurance mechanism. Any revisions to the Inception Report will be implemented no later than one week following receipt of comments. o The Inception Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. The Inception Report should contain ideas for further exploration to support organisational learning, to be done either as part of this evaluation or separately by ESCWA itself. • Debriefing Meeting: Following the completion of the data collection and field mission phase, and prior to the delivery of the draft evaluation report, the evaluator should hold a debriefing meeting for the presentation of the preliminary findings to the project team. • Draft Evaluation Report: Following data collection and the analysis of findings, the evaluator will submit a Draft Evaluation Report. The Draft Evaluation Report will be user-friendly, well-structured and evidence-based, totalling not more than 40 pages, in addition to a 2-page Executive Summary and associated annexes. • The Draft Evaluation Report will summarize the agreed-upon methodology listed in the Inception Report, describe the evaluation’s data collection and analytical approach, and present findings. In addition, the evaluator should develop clear action-oriented recommendations, which are forward-looking and will enable ESCWA to leverage and capitalize on innovative practices emerging from the Reform. o The Draft Evaluation Report will be reviewed by ESCWA’s SPARK Section, and the programme team, before being discussed with the evaluator. • Final Evaluation Report: The Final Evaluation Report that should incorporate the comments and feedback from the Evaluation Manager and the programme team, is expected. The Final Evaluation Report shall, where relevant, address the integration of human rights, disability inclusion, gender equality, and environmental issues. o The Final Evaluation Report shall contain information (data, findings, expert views) that may allow ESCWA to identify lessons for wider organisational learning or for potential changes to relevant organisational policies, irrespective of the extent to which the evaluation recommendations make reference to such information.<br> Work Location<br>Remote<br> Expected duration<br>5 Months<br> Duties and Responsibilities<br>Background Subprogramme 4 Statistics, the information society and technology (subprogramme 4) aims to strengthen official statistical systems and advance the information society in the Arab region by improving the quality, availability and use of data, while accelerating the integration of technology and innovation for sustainable development. It focuses on enhancing national statistical capacities to adopt international standards and innovative data sources; supporting evidence based policymaking through improved production and use of statistics, including gender and disability data; and guiding digital transformation through policy advice on emerging technologies. The subprogramme also promotes regional dialogue and partnerships among governments, experts, civil society and the private sector to maximize the value of statistics, geospatial data, digitization and new technologies in support of the 2030 Agenda. Duties and Responsibilities Purpose of the Evaluation Evaluations at ESCWA strive to demonstrate the difference that is being made by the work of ESCWA, and its impact on member States and their citizens. This evaluation will aim to determine the extent to which subprogramme 4 is achieving its intended results, the pathway to these results, and the elements that contribute most significantly to the achievement of these results. In addition, it will also consider how the project brings about any unintended results that may have occurred. The evaluation will serve three main purposes: • It will provide a basis for evidence-informed decision-making, strategic planning, and risk management. • It is a means to demonstrate accountability to the organization’s Executive Management and member States for performance, relative to ESCWA’s mandate and strategic objectives. • It will inform and facilitate organizational learning by identifying evidence-based findings, lessons to be learned, and recommendations for action that enhance the next generation of ESCWA’s work. The evaluation will therefore take both a summative and a formative approach. It will look at results achieved or not achieved so far (summative) with a view to inform ESCWA’s work in the future (formative). The evaluation will be conducted in line with ESCWA’s Evaluation Policy (2025), and the UNEG Norms and Standards for Evaluation.. The evaluation will strive to employ development best practices with regard to promoting gender equality and a human rights-based approach, including the rights of persons with disabilities. The evaluation will be facilitated and coordinated by ESCWA’s Strategic Planning, Accountability, Results and Knowledge team. Scope of the Evaluation The evaluation will be forward-looking and will objectively and systematically assess the performance of the subprogramme in terms of its relevance, coherence, effectiveness, efficiency, impact, and sustainability. Furthermore, the evaluation will assess the extent to which gender, human rights, disability inclusion, environmental concerns, and other cross-cutting issues were incorporated or mainstreamed into the subprogramme. The evaluation will cover the period from January 2020 to December 2025. Areas of focus for each sub-programme evaluation include: • Key aspects of UN and ESCWA reforms, including the merger of the Statistics Division and the Technology for Development Division into one Cluster, as relevant; • The overall coherence of the subprogramme’s work and the extent to which its work has been synergetic; • The relevant IT- and AI-enabled tools/systems/platforms developed by the subprogramme; • Organisation-wide policies, as relevant, to promote organisational learning. Evaluation Criteria The following key evaluation questions per criteria will guide the evaluation. The evaluator/s is expected to refine evaluation questions where necessary and to include the refinement in the Inception Report. Relevance • To what extent are the objectives and expected accomplishments of the subprogramme aligned with: o ESCWA's strategic framework and programme budget? o Regional development priorities and challenges? o The 2030 Agenda and relevant SDGs? • To what extent do the subprogramme's interventions respond to the evolving needs and priorities of member States? • How well do the subprogramme's products and services (research, policy advice, capacity-building, convening) address identified gaps and demands? • To what extent are the needs and priorities of vulnerable or marginalized population groups reflected in the subprogramme's design and implementation? • How relevant are the subprogramme's thematic areas and approaches in the current regional context? • To what extent has the subprogramme adapted to emerging regional challenges and opportunities? Coherence • To what extent did the merger of the Statistics and Technology divisions create positive synergies, or did it result in parallel, siloed work streams? • How well does the subprogramme align its data and technology initiatives with the interventions of UN Country Teams and the League of Arab States to avoid duplication? • How well does subprogramme 4 align its scope and collaborate with other teams in ESCWA to avoid duplication and improve efficiency? For example with DSDSD. • Are there opportunities for greater coordination, collaboration, or integration with other subprogrammes within ESCWA and other institutions? Effectiveness • To what extent have the planned outputs and activities been delivered as intended? • To what extent have the expected accomplishments/outcomes been achieved? • How effectively has the subprogramme contributed to strengthening the capacities of member States and other stakeholders? • To what extent have knowledge products and policy recommendations been utilized by target stakeholders? • What factors facilitated or hindered the achievement of results? • How effectively has the subprogramme integrated cross-cutting issues such as gender equality, human rights, disability inclusion, youth, and environmental sustainability? • How could other factors have contributed to the achievement of the identified results? • How were key partnerships integrated in the delivery of the programme to maximise the achievement of results? Efficiency • To what extent were financial, human, and technical resources used efficiently to produce outputs and outcomes? • To what extent were management arrangements conducive to efficient implementation? • How cost-effective were the different types of interventions (e.g., research, policy advisory services, capacity-building, regional forums)? • To what extent did coordination within ESCWA and with external partners reduce duplication and generate synergies? • Were monitoring, reporting, and learning mechanisms adequate to support adaptive management and efficient implementation? • Could similar results have been achieved with fewer resources or through alternative approaches? Impact • What, if any, high-level effects did the programme cause (such as changes in norms or systems)? • To what extent has the subprogramme influenced policies, legislation, strategies, institutions, or practices in member States? • To what extent has the subprogramme contributed to regional cooperation, knowledge exchange, and policy dialogue? • To what extent did the intervention lead to other changes, including “scalable” or “replicable” results? • While long-term transformative impact may be difficult to measure, what 'early signals' of impact – such as specific policy adoption, changes to statistical regulations, or behavioral shifts – can be directly traced to the subprogramme's interventions? Sustainability • Have capacities, systems, and institutional arrangements been strengthened sufficiently to maintain benefits? • To what extent have knowledge products, tools, methodologies, and networks continued to be used after their initial delivery? • What risks could affect the sustainability of the results, and how have they been addressed? • Did the subprogramme successfully establish formal 'institutional homes' (e.g., permanent national observatories, explicit operational manuals, or formal focal points) within Member State governments to ensure tools and data platforms survive beyond ESCWA's direct involvement? • To what extent has the subprogramme fostered partnerships and mechanisms that can support continued implementation and scaling up? • What evidence is available to indicate that the results of the programme can be maintained by stakeholders? Gender, Human Rights, Disability Inclusion, and Environmental Issues • To what extent were issues of gender, human rights, disability inclusion, and the environment incorporated into the design, planning, implementation, and monitoring and evaluation practices of the programme, as well as the results achieved? • To what extent did the programme respond to and affect the rights, needs and interests of different stakeholders, including women, men, youth, people with disabilities and other marginalized groups? Evaluation Methodology Management and Governance Arrangements All evaluation methodologies are to be reviewed by ESCWA’s SPARK Section and approved by ESCWA’s Senior Management. • The evaluation will be conducted by an external consultant/s. • The evaluator is expected to identify the main objectives achieved through the implementation of the programme, intended and unintended, as established by key stakeholders and relevant documentation, and the pathways that led to achieving them, with particular focus on innovative practices and initiatives that can be leveraged to further enhance ESCWA’s work. • The evaluator is expected to ensure a mixed method (qualitative and quantitative), inclusive, and participatory approach, with adequate triangulation across methods, to arrive at credible, reliable, and unbiased findings. • The evaluator will also ensure that all aspects of the evaluation are gender and human rights sensitive (including a special focus on the rights with person with disabilities). In addition, the evaluator must ensure that he/she always complies with the UNEG Ethical Guidelines for Evaluation during the conduct of the evaluation. The above methodology is indicative. The evaluator is expected to build upon it and present a robust evaluation methodology within the inception report, including addressing and refining the evaluation questions. Quality Assurance Mechanism The evaluator will employ a quality assurance mechanism of her/his preference (either an internal or an external system can be used), which will provide quality checks throughout the evaluation process. This quality assurance mechanism will be indicated in the Inception Report and in the Final Evaluation Report. In addition, ESCWA will review the evaluation report prior to finalization to ensure that it aligns with the UNEG Quality Checklist for Evaluation Reports , particularly with reference to the quality of recommendations. Evaluation Ethics The evaluation will be conducted in accordance with the principles outlined in the UNEG Ethical Guidelines for Evaluation; and all rights and confidentiality of information providers will be prioritized and safeguarded as per UNEG Ethical Guidelines for Evaluation.<br> Qualifications/special skills<br>A Master's degree in management, evaluation, or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. Minimum of 5 years of experience conducting assessments, reviews or evaluations of projects, programmes or policies in the UN or international context is required. A high level of knowledge in the distilling, communication and reporting of findings, forward-looking recommendations, best practices, and lessons learned is required. Excellent oral and written communication skills and the ability to effectively convey complex information in a clear and concise manner to both governmental and UN audiences is required. Work experience in STATISTICS and/or THE INFORMATION SOCIETY AND TECHNOLOGY issues is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Fluency in Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>