وظائف فني تعبئة و تغليف في لبنان

Sales Engineer – Structural Steel & Electromechanical Works. <br> <br>Location: Lebanon (Office-based) Company: Encogroup. <br> <br>About Us <br>EncoGroup is an Electromechanical Industrial Construction Company based in Lebanon. We specialize in EPC Contracts for Structural Steel, API 650 and 620 Tanks, Piping, Pipelines, as well as the Erection of Power Plants, Cement Plants, Oil & Gas projects, and all types of Industrial Plants. Additionally, we provide technical and financial assessment services for existing tank farm facilities. With certified API 653 Inspectors, we offer maintenance works on storage tanks, including corrosion and geometric assessment, repairs, recalibration, and recertification. <br>We are growing our commercial team and are looking for a Sales Engineer to join our Lebanon office and help drive new business in structural steel and electromechanical works. <br>Role Description <br>As Sales Engineer, you will be the technical and commercial link between our engineering/execution teams and our clients. You will identify opportunities, assist the estimations team in the preparation of technical and commercial proposals, and build lasting relationships with clients across the industrial, commercial, oil & gas, and infrastructure sectors, while ensuring potential opportunities/projects accurately reflect our engineering capabilities and project capacity. <br>Key Responsibilities: <br>• Identify and develop new business opportunities in structural steel and electromechanical works within Lebanon and the broader region. <br>• Assist the estimations team in the preparation of technical offers, cost estimates, and commercial proposals in coordination with engineering and project teams. <br>• Build and maintain strong relationships with existing and prospective clients, consultants, and EPC partners. <br>• Conduct client visits, technical presentations, and site assessments as needed. <br>• Review tender documents and specifications to scope work accurately and competitively. <br>• Coordinate with estimations, procurement, engineering, and project management teams to ensure proposals are technically sound and deliverable. <br>• Track market trends, competitor activity, and upcoming project opportunities in the structural steel and electromechanical sectors. <br>• Support contract negotiations and follow up through to project handover. <br>Requirements: <br>• Bachelor's degree in Mechanical, Electrical, Civil, or Industrial Engineering (or related field). <br>• Proven experience in sales, business development, or technical proposal work within structural steel and/or electromechanical works. <br>• Solid understanding of construction project workflows, fabrication, and site execution. <br>• Strong ability to read and interpret technical drawings, specifications, and tender documents. <br>• Excellent communication and negotiation skills, with fluency in Arabic and English (French is a plus). <br>• Willingness to travel for client meetings and site visits as required. <br>• Proficiency in MS Office; familiarity with estimation or CRM tools is an advantage. <br>What We Offer: <br>• The opportunity to work with an established EPC contractor with a strong regional footprint. <br>• Exposure to large-scale industrial and infrastructure projects. <br>• A collaborative team environment with direct access to engineering and project leadership. <br>• Competitive compensation based on experience. <br> <br>Interested candidates should send their CV to encogroup@encogroup.net with the subject line "Sales Engineer – Lebanon." <br>Encogroup is an equal opportunity employer

MAIN FUNCTIONS: <br>▪ Responsible for accurate invoicing, timely payment collection, daily financial reporting, and ensuring proper <br>documentation and compliance with company policies. <br>RESPONSIBILITIES: <br>Invoicing & Documentation <br>▪ Issue accurate invoices for all customer purchases, ensuring prices, product codes, and applied discounts match <br>approved proformas and company sales policies. <br>▪ Ensure all customer details are correctly recorded, and that invoices are acknowledged and signed, including <br>acceptance of relevant company terms and policies. <br>▪ Open customer accounts in line with internal procedures and control policies. <br>▪ Coordinate with the Branch Manager to issue sales return documents. <br>▪ Work closely with the Branch Manager to handle documentation related to defected items, ensuring clear tracking <br>and follow-up. <br>▪ Ensure that all items displayed in the showroom are properly priced and coded in accordance with company <br>guidelines, coordinating with the administration teams in HQ as needed. <br>▪ Maintain a complete, well-organized filing system for all invoices and supporting documents both in physical and <br>digital formats to ensure ease of access and compliance with audit requirements. <br>Payment Collection, daily cash closing & Reporting <br>▪ Collect payments from customers (cash, credit card, or transfer) and issue official invoice accordingly. <br>▪ Record and reconcile daily cash collections, ensuring alignment with issued invoices. <br>▪ Perform daily cash closing, balancing collections against invoices and receipts, and report any discrepancies <br>immediately. <br>▪ Prepare daily sales and payment reports and submit it to the management. <br>▪ Follow up on pending payments in coordination with the Branch Manager. <br>Coordination & Support <br>▪ Coordinate with sales consultants to clarify pricing, customer details, and order accuracy before issuing invoices. <br>▪ Liaise with the delivery and warehouse team to confirm readiness and delivery schedules of invoiced items. <br>▪ Support the sales team by providing invoice copies or payment updates when required. <br>▪ Ensure all financial transactions comply with company policies and internal control procedures. <br>Stock & Product Coordination <br>▪ Collaborate with the warehouse team to verify availability of invoiced items. <br>▪ Report discrepancies between sales records and stock levels, if any. <br>▪ Alert the Branch Manager regarding any stock, pricing, or invoicing concerns. <br> <br>AUTHORITIES: <br>▪ Refer to the latest Authority Matrix as approved by Top Management for decision-making scope. <br>QUALIFICATIONS: <br>▪ Baccalaureate Diploma or TS Accounting or equivalent. <br>EXPERIENCE: <br>▪ At least 1 years of experience in accounting, invoicing and/or cashier. <br>COMPETENCIES: <br>▪ Strong attention to detail and accuracy. <br>▪ Good knowledge of basic accounting principles. <br>▪ Proficiency in invoicing software, Excel, and basic ERP systems. <br>▪ Trustworthy with handling financial data and customer payments. <br>▪ Strong organizational and communication skills. <br>▪ Ability to work under pressure and meet reporting deadlines. <br>▪ Accountable & responsible. <br>▪ Technical Skills: Computer literate including knowledge of MS Office. <br>▪ Languages: Read, speak, and write Arabic and English. French is an asset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>&nbsp;</p><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p>&nbsp;</p><p><b>Duties and Responsibilities</b></p><p>&nbsp;</p><p>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</p><p>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</p><p>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</p><p>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</p><p>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</p><p>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</p><p>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</p><p>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</p><p>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</p><p>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</p><p>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</p><p>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</p><p>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</p><p>• Follow up on overdue client balances and payment terms in coordination with the Finance department.</p><p>• Cooperate with internal departments to ensure smooth operations and client satisfaction.</p><p>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</p><p>• Perform any other related duties as assigned by management.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor's degree in Sales, Business Administration, or a related field</p><p>• Minimum&nbsp;2 years of experience in cable sales, electrical product sales, or B2B sales.</p><p>• Hands-on experience with quotation preparation, pricing, and stock coordination is required.</p><p>• Solid knowledge of cable products and electrical distribution systems.</p><p>• Strong sales, negotiation, and customer relationship management skills.</p><p>• Ability to prepare accurate quotations and manage order follow-up efficiently.</p><p>• Proficiency in Microsoft Office, ERP systems, and CRM tools.</p><p>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</p><p>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</p><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The Senior English Copywriter is responsible for creating compelling and effective concepts and copy in the English / Arabic language for advertising campaigns. In collaboration with other members of the creative team, they craft communication pieces and campaigns across various mediums that effectively communicate the message and goals of the campaign, while also resonating with the target audience. They handle projects from concept to final execution, while overseeing and mentoring junior copywriters along the way. They have experience in client interaction, and can effectively present and rationalize their work. The position of Senior Copywriter is for someone who is a hands-on copywriter with natural storytelling ability and has experience working in an agency environment, creating conceptually driven campaigns and crafting copy in English / Arabic for global brands. • Partners with creative leaders to proactively seek out and contribute actionable and thought– provoking ideas. • Being able to juggle multiple projects, prioritize, and meet deadlines • Investigating industry best-practices and new possibilities • Taking part regularly in opportunity briefs, stretching their creative abilities consistently  Responsibilities • Writing texts (e.g. copy, product descriptions), proofreading, and content editing • Ensuring the consistency of prepared content; • Works in partnership with an Art Director to develop creative concepts for marketing materials and marketing campaigns. • Have a keen understanding of all the channels in the 1:1 marketing space. • Understanding of the power of data intelligence to help them achieve the communication challenge. • Required to make conceptual and strategic decisions across a wide variety of clients and industries. • Experienced in taking briefs, crafting succinct and effective copy, writing and formatting copydecks, and interpreting brand tone of voice and language. • Develop and execute strategically-sound creative for cross-channel initiatives • Persuasively present both internally and to clients with credibility, reasoning, and emotion • Actively listen to truly understand the ask, client feedback, and internal feedback • Ensure communications are produced to the highest standards of accuracy and quality control • Deliver fresh ideas and personality while working with existing brand voice and tone • Conceptulizes and writes everything — from white paper ideas to scripts to in-store signage to social media and more. • Researches competitors and the industry to provide insight into trends and creative foresight • Partners with the creatives to make the idea, copy, and design a cohesive story Qualifications • At least 5 years of experience in concept creation and have a clear understanding of the difference between a communication concept and an executional idea. • Mastery in developing copy for large cross-channel and/or direct-marketing initiatives across media, both online and off • Bachelor’s Degree in appropriate field of study • Has the personality to develop thriving client relations and can lead creative presentations • Strong conceptualisation and smart thinking skills • Energy, a sense of humor and an open &amp; curious minds • Exceptional conceptual and design skills and a robust portfolio that shows your talent both across mediums • A knack for strategic brainstorming, campaign development, creative brief development and creative execution Additional information R-4516 P-5119</p> </div>

The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager. <br> <br>Duties and Responsibilities <br>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications. <br>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention. <br>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed. <br>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner. <br>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager. <br>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling. <br>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process. <br>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies. <br>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable. <br>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning. <br>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action. <br>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups. <br>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback. <br>• Follow up on overdue client balances and payment terms in coordination with the Finance department. <br>• Cooperate with internal departments to ensure smooth operations and client satisfaction. <br>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments. <br>• Perform any other related duties as assigned by management. <br> <br> <br>Qualifications <br>• Bachelor's degree in Sales, Business Administration, or a related field <br>• Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales. <br>• Hands-on experience with quotation preparation, pricing, and stock coordination is required. <br>• Solid knowledge of cable products and electrical distribution systems. <br>• Strong sales, negotiation, and customer relationship management skills. <br>• Ability to prepare accurate quotations and manage order follow-up efficiently. <br>• Proficiency in Microsoft Office, ERP systems, and CRM tools. <br>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously. <br>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately

We are looking for a proactive and detail-oriented Field Engineer (Mechanical Electromechanical- Piping- Hydraulics) to join our team. The successful candidate will oversee field installation activities, coordinate technical teams, and ensure projects are completed safely, efficiently, and according to company standards. <br>Located in Saudi Arabia. <br> <br>Key Responsibilities: <br>Supervise and coordinate daily field operations and installation activities. <br>Lead, schedule, and support a team of field installation engineers and technicians. <br>Oversee onsite installation, testing, commissioning, and troubleshooting of equipment. <br>Ensure compliance with company policies, safety regulations, and quality standards. <br>Monitor project progress and resolve technical or operational issues. <br>Coordinate with clients, contractors, and internal departments to ensure timely project delivery. <br>Prepare technical reports, site documentation, and progress updates. <br>Provide technical guidance and support to the field team when required. <br> <br>Previous experience in field engineering, installation, or technical project supervision is preferred. <br>Strong leadership and organizational skills. <br>Excellent problem-solving and communication abilities. <br>Ability to work under pressure and manage multiple projects simultaneously. <br>Proficiency in Microsoft Office and technical reporting. <br> <br>Monthly Compensation: Starting from USD 1,700 - 2,200+ negotiable based on qualifications, technical expertise, and relevant experience. <br>Company-sponsored visa. <br>Round-trip airfare provided by the company. <br>Company-provided accommodation. <br>Company-provided transportation

<p><strong>Key Responsibilities</strong></p><ul><li>Perform tire mounting, balancing, rotation, repair, and inspection.</li><li>Inspect tires for damage, wear, and pressure issues.</li><li>Recommend appropriate tire replacements or repairs.</li><li>Assist customers in selecting suitable tires based on their vehicle and needs.</li><li>Safely operate tire changers, wheel balancers, and related equipment.</li><li>Diagnose tire-related issues and recommend suitable solutions.</li><li>Assist with wheel alignment and suspension-related tasks when required.</li><li>Maintain accurate service records and a clean, organized work area.</li><li>Follow all safety procedures and maintain equipment properly.</li><li>Provide professional customer service and support other mechanical tasks as needed.</li></ul><p><strong>Working Schedule</strong></p><ul><li>Monday Friday: 8:00 AM 5:00 PM</li><li>Saturday: 8:00 AM 1:00 PM</li><li>Summer schedule: Saturdays are worked on a rotating basis for 6 months.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>High school diploma or equivalent.</li><li>Technical/vocational education in automotive mechanics is an advantage.</li><li>2+ years of experience in tire service, tire fitting, or a similar automotive position.</li><li>Good knowledge of tire mounting, balancing, rotation, repair, and inspection.</li><li>Familiarity with different tire types, sizes, brands, and specifications.</li><li>Ability to safely operate tire service equipment.</li><li>Strong attention to detail and commitment to safety.</li><li>Good communication and teamwork skills.</li><li>Willingness to learn and stay updated on tire products and industry practices.</li></ul>

Key Responsibilities <br>Perform tire mounting, balancing, rotation, repair, and inspection. <br>Inspect tires for damage, wear, and pressure issues. <br>Recommend appropriate tire replacements or repairs. <br>Assist customers in selecting suitable tires based on their vehicle and needs. <br>Safely operate tire changers, wheel balancers, and related equipment. <br>Diagnose tire-related issues and recommend suitable solutions. <br>Assist with wheel alignment and suspension-related tasks when required. <br>Maintain accurate service records and a clean, organized work area. <br>Follow all safety procedures and maintain equipment properly. <br>Provide professional customer service and support other mechanical tasks as needed. <br>Requirements <br>High school diploma or equivalent. <br>Technical/vocational education in automotive mechanics is an advantage. <br>2+ years of experience in tire service, tire fitting, or a similar automotive position. <br>Good knowledge of tire mounting, balancing, rotation, repair, and inspection. <br>Familiarity with different tire types, sizes, brands, and specifications. <br>Ability to safely operate tire service equipment. <br>Strong attention to detail and commitment to safety. <br>Good communication and teamwork skills. <br>Willingness to learn and stay updated on tire products and industry practices. <br>Working Schedule <br> <br>Monday – Friday: 8:00 AM – 5:00 PM <br>Saturday: 8:00 AM – 1:00 PM <br>Summer schedule: Saturdays are worked on a rotating basis for 6 months

We are looking for a proactive and detail-oriented Field Engineer to join our team. The successful candidate will oversee field installation activities, coordinate technical teams, and ensure projects are completed safely, efficiently, and according to company standards. <br>Located in Saudi Arabia. <br> <br>Key Responsibilities: <br>Supervise and coordinate daily field operations and installation activities. <br>Lead, schedule, and support a team of field installation engineers and technicians. <br>Oversee onsite installation, testing, commissioning, and troubleshooting of equipment. <br>Ensure compliance with company policies, safety regulations, and quality standards. <br>Monitor project progress and resolve technical or operational issues. <br>Coordinate with clients, contractors, and internal departments to ensure timely project delivery. <br>Prepare technical reports, site documentation, and progress updates. <br>Provide technical guidance and support to the field team when required. <br> <br>Previous experience in field engineering, installation, or technical project supervision is preferred. <br>Strong leadership and organizational skills. <br>Excellent problem-solving and communication abilities. <br>Ability to work under pressure and manage multiple projects simultaneously. <br>Proficiency in Microsoft Office and technical reporting. <br> <br>Monthly Compensation: Starting from USD 1,500 + negotiable based on qualifications, technical expertise, and relevant experience. <br>Company-sponsored visa. <br>Round-trip airfare provided by the company. <br>Company-provided accommodation. <br>Company-provided transportation

<p>The Civil Engineer – Consultant is responsible for providing technical consultancy related to construction materials, structural systems, and engineering solutions. The role involves conducting technical investigations, evaluating test results, identifying root causes of failures, preparing technical reports, and supporting clients with practical engineering recommendations while ensuring compliance with applicable standards and industry best practices.</p><p><br></p><p><b>Key Responsibilities</b></p><p>• Perform technical assessments and engineering evaluations of construction materials,</p><p>structures, and related systems.</p><p>• Conduct laboratory and field investigations, analyze test results, and interpret</p><p>engineering data.</p><p>• Prepare comprehensive technical reports, including observations, root cause analyses,</p><p>conclusions, and recommendations.</p><p>• Provide technical consultation to clients regarding material performance, construction</p><p>practices, and engineering solutions.</p><p>• Collaborate with multidisciplinary teams to optimize concrete mix designs, sustainability,</p><p>durability, structural performance, and cost-effectiveness.</p><p>• Review engineering drawings, specifications, and project documentation for technical</p><p>compliance.</p><p>• Ensure all work complies with relevant international and local engineering standards,</p><p>codes, and regulations.• Participate in site inspections, failure investigations, and condition assessments. • Support research, development, and continuous improvement initiatives related to construction materials and engineering practices. • Present technical findings and recommendations to clients and internal stakeholders.&nbsp;</p><p><br></p><p><b>Qualifications&nbsp;</b></p><p>• Bachelor’s degree in Civil Engineering.&nbsp;</p><p>• Professional engineering registration is an advantage</p><p><br></p><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p><p></p></section>

We are looking for a proactive and detail-oriented Field Engineer to join our team. The successful candidate will oversee field installation activities, coordinate technical teams, and ensure projects are completed safely, efficiently, and according to company standards. <br>Located in Saudi Arabia. <br> <br>Key Responsibilities: <br>Supervise and coordinate daily field operations and installation activities. <br>Lead, schedule, and support a team of field installation engineers and technicians. <br>Oversee onsite installation, testing, commissioning, and troubleshooting of equipment. <br>Ensure compliance with company policies, safety regulations, and quality standards. <br>Monitor project progress and resolve technical or operational issues. <br>Coordinate with clients, contractors, and internal departments to ensure timely project delivery. <br>Prepare technical reports, site documentation, and progress updates. <br>Provide technical guidance and support to the field team when required. <br> <br>Previous experience in field engineering, installation, or technical project supervision is preferred. <br>Strong leadership and organizational skills. <br>Excellent problem-solving and communication abilities. <br>Ability to work under pressure and manage multiple projects simultaneously. <br>Proficiency in Microsoft Office and technical reporting. <br> <br>Monthly Compensation: Starting from USD 1,500 + negotiable based on qualifications, technical expertise, and relevant experience. <br>Company-sponsored visa. <br>Round-trip airfare provided by the company. <br>Company-provided accommodation. <br>Company-provided transportation

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Troubleshooting hardware and software issues in person, remotely, and via phone.</p><p>• Troubleshooting from room systems, including microphones, ptz cameras and desktop PC’ss and laptops.</p><p>• Setting up laptops, projectors, network and internet access.</p><p>• Restricting access to unauthorized sites, downloads, and users. (Mikrotik)</p><p>• Reindexing, Creating, Appending, Records on Visual FoxPro.</p><p>• Repairing equipment and replacing parts, checking computer equipment for electrical safety.</p><p>• Providing technical support across the company.</p><p>• Setting up accounts for staff, educating them on the login, and resolving issues arising.</p><p>• Managing Accounts on Office 365 Exchange Plan.</p><p>• Monitoring and maintaining computer systems and networks.</p><p>• Solving Errors Popping up on the System (Visual Fox Pro).</p><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Planning and undertaking scheduled maintenance upgrades.</p><p>• Doing a weekly Backup for Data.</p><p>• Doing a Daily Backup for the system.</p><p>• Investigating, diagnosing, and solving computer software and hardware faults.</p><p>• Provide assistance to staff access network resources.</p><p>• Coordinate and provide reports to the CEO about all the technical issues and provide solution that support the entire company.</p></div></section>

We are looking for a motivated and customer-oriented **Software Trainer & Support Specialist** to join our team at a Point-of-Sale (POS) software company <br> <br> <br> Job Responsibilities <br> <br>* Train customers and employees on our POS software and its features. <br>* Provide technical support and troubleshoot software-related issues. <br>* Assist customers with system setup, configuration, and day-to-day usage. <br>* Follow up with customers to ensure smooth operation of the system. <br>* Explain software functions clearly and professionally to users with different levels of technical knowledge. <br>* Report technical issues and customer feedback to the development team. <br>* Prepare training materials and assist with software demonstrations. <br>* Occasionally visit customers on-site for installation, training, and support. <br> <br> Requirements <br>* Living in Kesserwan area <br>* Good knowledge of computers and Windows applications. <br>* Strong communication and interpersonal skills. <br>* Ability to explain technical concepts in a simple and clear way. <br>* Problem-solving and troubleshooting skills. <br>* Good organizational and follow-up skills. <br>* Knowledge of databases or SQL is a plus. <br>* **Fluent Arabic and good English** are required. <br>* Lebanese driving license and a car is required <br> <br> We Are Looking For Someone Who Is <br> <br>* Patient and customer-focused. <br>* Professional and presentable. <br>* Quick to learn new software. <br>* Able to work under pressure and handle multiple customer requests. <br> <br>Join our team and help businesses get the most out of their POS technology!

Bold Lighting, an international lighting brand, is seeking a Sales Support Engineer in Dbayeh, Lebanon to strengthen our international sales operations. The role provides technical and commercial support throughout the project lifecycle—preparing quotations and submittals, performing lighting calculations, and coordinating execution across sales, engineering, and operations teams. <br> <br>Key Responsibilities: <br> <br>• Prepare and validate commercial quotations, technical submittals, and project documentation. <br> <br>• Prepare lighting calculations and simulations (DIALux), and provide technical guidance to the sales team and clients. <br> <br>• Maintain accurate project pipelines, update the CRM, and generate sales reports. <br> <br>• Coordinate with logistics, production, and operations to ensure timely order fulfilment and smooth project execution. <br> <br>• Act as technical liaison for architects, consultants, contractors, and distributors during design, mock-ups, sampling, and installation. <br> <br>• Support client presentations, product demonstrations, trade shows, and on-site mock ups as required. <br> <br>• Utilize ERP systems to generate quotations, reports, and sales documentation. <br> <br>• Ensure accurate documentation and internal reporting. <br> <br>Qualifications: <br> <br>• Bachelor’s degree in Electrical Engineering. <br> <br>• Fresh grads are highly encouraged to apply. <br> <br>• Proficient in AutoCAD (2D/3D), and advanced Excel; familiarity with Photoshop, Illustrator, or V-Ray is a plus. <br> <br>• Strong technical communication and client-facing skills; fluent in English

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment.</li><li>Install, update, and support operating systems and business software.</li><li>Provide technical support to employees and resolve hardware and software issues promptly.</li><li>Manage user accounts, email systems, and access permissions.</li><li>Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources.</li><li>Perform regular system updates, backups, and basic cybersecurity maintenance.</li><li>Coordinate with external IT vendors and service providers when required.</li><li>Maintain an inventory of IT assets and software licenses.</li><li>Recommend and implement improvements to enhance system performance and security.</li><li>Prepare basic IT documentation and user guides.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>3-5 years of relevant IT support experience.</li><li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.</li><li>Experience with printers, backup solutions, antivirus software, and basic network troubleshooting.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize multiple tasks.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with virtualization, cloud services, or ERP/business applications.</li><li>Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage.</li></ul><p></p></section>

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

Job Summary <br>The Junior IT Support is responsible for providing day-to-day technical support to employees and assisting with the installation, configuration, troubleshooting, and maintenance of IT equipment and services. <br>The role requires good knowledge of Windows environments, Microsoft Office applications, computer hardware, printers, basic networking, structured cabling, Microsoft 365, access control, and wireless network environments. <br>The Junior IT Support will work under the supervision of the IT Manager/Senior IT Support and assist in maintaining reliable and efficient IT operations. <br> <br>Key Responsibilities <br>1. PC & End-User Support <br>• Install and configure desktop computers and laptops. <br>• Install, configure, and troubleshoot Windows operating systems. <br>• Install and configure Microsoft Office and other required business applications. <br>• Configure user profiles, email accounts, and standard workstation settings. <br>• Perform basic hardware troubleshooting, including RAM, storage, monitors, keyboards, docking stations, and other peripherals. <br>• Prepare computers and IT equipment for new employees. <br>• Assist with employee onboarding and offboarding from an IT perspective. <br>• Perform basic preventive maintenance and regular checks of IT equipment. <br>2. Printers, Scanners & Peripheral Devices <br>• Install and configure local and network printers. <br>• Configure scanners and multifunction printers. <br>• Troubleshoot common printing, scanning, driver, connectivity, and hardware issues. <br>• Configure printer IP addresses and network connectivity. <br>• Assist users with other IT peripherals and meeting-room equipment. <br>3. Basic Networking <br>• Understand basic networking concepts, including: <br>o TCP/IP <br>o IP addresses <br>o Subnets and subnet masks <br>o Default gateways <br>o DNS <br>o DHCP <br>o LAN/WLAN concepts <br>• Perform basic network troubleshooting using tools such as Ping, IPConfig, Tracert, and NSLookup. <br>• Identify basic network connectivity problems. <br>• Connect and test network devices. <br>4. Structured Cabling <br>• Perform basic Cat6 network cable installation and termination. <br>• Terminate Cat6 cables using RJ45 connectors. <br>• Assist with patch-panel and network-rack organization. <br>• Label and document network cables, ports, and connected devices. <br>• Maintain clean and organized network cabling. <br>. <br>5. IT Operations & Support <br>• Respond to user support requests and IT tickets. <br>• Troubleshoot basic hardware, software, network, printing, and connectivity issues. <br>• Escalate complex technical issues to senior IT staff when necessary. <br>• Maintain accurate IT asset and inventory records. <br>• Document completed tasks, incidents, configurations, and technical solutions. <br>• Perform regular checks of IT equipment and infrastructure as assigned. <br>• Follow IT security policies, procedures, and best practices. <br>Required Technical Skills <br>The candidate should have basic knowledge or practical experience in: <br>• Windows 10/11 installation and configuration <br>• Microsoft Office installation and troubleshooting <br>• PC/laptop hardware troubleshooting <br>• Printers and scanners <br>• TCP/IP networking <br>• IP addressing and subnetting <br>• DHCP and DNS fundamentals <br>• LAN and Wi-Fi troubleshooting <br>• Cat6 cable termination and testing <br>• Microsoft 365 <br>• Outlook, Teams, OneDrive, and SharePoint fundamentals <br>• IT asset management and documentation <br>Qualifications <br>• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Networking, or a related field. <br>• 0–2 years of IT support experience or equivalent hands-on technical experience. <br>• Good troubleshooting and problem-solving skills. <br>• Good communication and customer-support skills. <br>• Ability to follow technical procedures and documentation. <br>• Ability and willingness to learn new technologies. <br>• Ability to work independently on basic tasks and escalate more complex issues appropriately