وظائف محلل النظم في لبنان

<p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.</p><p>Duties &amp; Responsibilities:</p><p>Investigate and analyze business activities by using ICT resources and typically take the lead role in:</p><ul><li>Business Analysis Planning and Monitoring</li><li>Eliciting requirements</li><li>Requirements Management and communication</li><li>Requirements Gathering and Analysis</li><li>Solution assessment and validation</li></ul><p>Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.</p><p>Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.</p><p>Conduct Research &amp; Development practices, processes, and tools to understand and enhance the Business Model &amp; Ecosystem, and to ensure the company s competitive intelligence and anticipation &amp; responsiveness to disruptive competition.</p><p>Standardize the communication using specific terminology between the clients and the developers, while documenting the client s direction, structure, business processes, business needs/requirements as part of requirements gathering.</p><p>Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.</p><p>Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.</p><p>Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.</p><p>Train and support end users, professional services team members, Quality Assurance and Development teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.</li><li>Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.</li><li>Ability to comprehend in-depth business knowledge &amp; terminologies, and to recognize and prioritize business value.</li><li>Capacity to identify and write different test scenarios, test cases and execute them.</li><li>Knowledge of software development lifecycle (SDLC).</li><li>High curiosity and eagerness to learn</li><li>Good reason and ability to logically process data</li><li>Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.</li><li>Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li></ul>

<p>Proven experience in data analysis and building detailed reports.</p><p>Strong proficiency in data visualization and handling large datasets.</p><p>Strong analytical and problem-solving skills.</p>

Key Requirements: <br> <br>Proven experience in data analysis and building detailed reports. <br>Strong proficiency in data visualization and handling large datasets. <br>Strong analytical and problem-solving skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.</p><br><p>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Key Responsibilities:</u></p><br><p><b>Job Purpose:</b></p><br><p>Individuals in the <b>Customer Support Analyst I role</b> are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components.&nbsp; They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member.</p><br><p>Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices.&nbsp; In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.&nbsp;&nbsp;</p><br><p><b>Individuals in the Customer Support job family</b> require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.</p><br><p><b>Handle Service Task / End-User Support</b>:</p><br><ul><li>First point of contact and day-to-day technical support to end users</li><li>Respond to Level 1 and 2 support requests via the IT Ticketing system</li><li>Enter call data into the tracking system</li><li>Provide user access service in accordance with established procedures</li><li>Diagnose problems systematically and evaluate multiple options before escalation</li><li>Meet agreed service levels and proactively communicate delays or blockers</li><li>Document problem status, troubleshooting and resolution</li></ul><p><b>Endpoint, Hardware, Software &amp; Peripheral Support:</b></p><br><ul><li>Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals</li><li>Perform standard software installations, updates, upgrades and endpoint configuration</li><li>Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs</li><li>Prepare equipment for new starters, transfers, replacements and field deployments</li><li>Ensure endpoint configurations comply with ICT and security standards</li></ul><p><b>IT Asset &amp; Inventory Management:</b></p><br><ul><li>Maintain complete, accurate and current IT asset records</li><li>Record asset allocation, movement, repair, replacement, return and disposal</li><li>Conduct periodic physical verification and investigate discrepancies proactively</li><li>Ensure assets are correctly assigned to users and locations</li><li>Support the complete IT asset lifecycle</li></ul><p><b>Projects, Field Support &amp; Operational Activities</b>:</p><br><ul><li>Independently manage assigned activities and deliverables within ICT projects</li><li>Prepare simple implementation plans, timelines and status updates</li><li>Identify dependencies, risks and blockers and escalate them proactively</li><li>Provide IT support to WVL offices and field locations as required</li><li>Travel to remote offices for installations, troubleshooting, maintenance and assessments</li><li>Prepare required equipment, tools and documentation before field visits</li><li>Support testing, rollouts, migrations and technology improvements</li></ul><p><b>Security, Compliance &amp; Service Continuity:</b></p><br><ul><li>Adhere to WVL and corporate ICT security policies, procedures and standards</li><li>Support endpoint security, patching, encryption, MFA and other required controls</li><li>Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations</li><li>Protect credentials, organizational information and IT equipment</li><li>Support business continuity and recovery procedures relevant to end-user technology</li></ul><p><b>Ensure Documentation, Communications and Service Improvement:</b></p><br><ul><li>Create and maintain documentation of issue resolutions, procedures and troubleshooting guides</li><li>Document solutions to common problems and contribute to the Knowledge Base</li><li>Communicate updates on issues in a timely manner</li><li>Alert team members about recurring problems</li><li>Participate in integration and user acceptance testing</li><li>Recommend practical improvements to service quality and support processes</li><li>Train or guide co-workers on supported functionality where required.</li></ul><p><b>Vendor &amp; Procurement Support:</b></p><br><ul><li>Coordinate with vendors and service providers for technical support, repairs, warranties and replacements</li><li>Track equipment sent for repair and follow up until closure</li><li>Escalate delayed vendor actions and maintain appropriate records</li><li>Assess technical requirements before recommending hardware or software purchases</li><li>Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification</li><li>Follow WVL procurement and approval procedures</li></ul><p><b>Perform Other Duties as Required:</b></p><br><ul><li>Attend relevant WVL meetings and participate in capacity-building activities as needed</li><li>Act responsibly regarding own security and contribute to a positive security culture</li><li>Report safeguarding incidents as required by policy</li><li>Abide by security policies and procedures and report incidents or breaches to the appropriate manager</li><li>Perform other duties as assigned by the Line Manager</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelor’s degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage.</li><li>Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role.</li><li>Typically 2 to 3 years of IT work experience.</li><li>Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues.</li><li>Experience with IT asset management, vendor coordination and supporting multiple priorities is required.</li><li>Effective written and verbal communication in English.</li><li>The position requires ability and willingness to travel independently and frequently to WVL offices and field locations.</li><li>Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments.</li><li>Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint</li><li>Experience with Windows 10/11 endpoint administration and troubleshooting<br>Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting</li><li>Experience with network printers and peripheral troubleshooting<br>IT service management / ITIL knowledge or certification</li><li>Experience working in a multi-office or field-support environment</li><li>Demonstrated ability to manage multiple priorities independently and communicate progress proactively</li></ul><p><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Junior Quality Assurance Analyst to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role The Implementation QA Representative is a dedicated quality assurance resource focused specifically on client implementation projects.<br> This role is responsible for validating all customer implementations of the Alessa platform before they are released for client User Acceptance Testing (UAT), with the goal of improving implementation quality and reducing issues identified during UAT.<br> Key Responsibilities Validate all customer implementations for functional accuracy and completeness prior to release for client UAT.<br> Develop and maintain test plans, test cases, and QA checklists specific to implementation projects.<br> Execute functional, regression, and configuration testing against client requirements and solution design documents.<br> Identify, document, and track defects and configuration issues through to resolution.<br> Partner with Implementation Specialists, Product, and Engineering to confirm fixes and revalidate builds.<br> Analyze recurring UAT issues and feed findings back into implementation processes to reduce future defects.<br> Maintain QA documentation, testing evidence, and sign-off records for each implementation project.<br> Support continuous improvement of implementation quality standards, tooling, and testing methodology Experience in software quality assurance or testing, ideally within a SaaS or enterprise software environment Strong understanding of QA methodologies: test planning, test case design, functional and regression testing Ability to read and validate against business/functional requirements and solution design documents Detail-oriented with strong analytical and problem-solving skills Familiarity with defect/issue tracking tools (e.<br>g., Jira, Azure DevOps) Basic SQL skills for data validation an asset Understanding of AML/KYC, financial services, or compliance software is an asset Strong written and verbal communication skills for cross-functional collaboration Working Relationships Works closely with the Implementation/Professional Services team as the final quality checkpoint before implementations move to client UAT, and collaborates with Product and Engineering to resolve issues identified during testing.<br></span> </div>

One World (1W) is seeking a motivated and capable professional to support the planning, development, implementation, and continuous improvement of OneSol, our future AI-native business platform. <br> <br>The successful candidate will work directly with company leadership and serve as a key liaison between One World and external software developers, solution architects, technology partners, consultants, and development companies. <br> <br>This position combines business analysis, web development, Microsoft 365 solutions, automation, and digital transformation coordination. <br> <br>This is a unique opportunity to help build OneSol from the ground up while gaining direct exposure to AI, Microsoft 365, automation, web development, cloud technologies, and enterprise solution architecture. <br> <br>- Key Responsibilities <br>Gather, analyze, and document business requirements. <br>Assist in the architecture, development, deployment, and continuous improvement of OneSol. <br>Develop and maintain websites, web applications, portals, and digital solutions. <br>Design and implement Microsoft 365-based business solutions. <br>Create workflows and automations using Power Automate and related technologies. <br>Coordinate and communicate with external developers, solution architects, consultants, hosting providers, and technology partners. <br>Support testing, quality assurance, deployment, and project management activities. <br>Identify opportunities for AI, automation, and digital transformation across the organization. <br> <br>- Required Qualifications <br>Approximately 4-5 years of relevant professional experience. <br>Bachelor's degree in Computer Science, MIS, Software Engineering, Information Technology, or a related field. <br>Strong analytical, organizational, and problem-solving skills. <br>Excellent English language skills (written and spoken). <br>Mandatory Technical Skills <br>Microsoft 365 <br>SharePoint Online <br>Power Automate <br>Microsoft Lists <br>Microsoft Forms <br>Microsoft Teams <br>OneDrive for Business <br>Microsoft Copilot and related Microsoft 365 tools <br>Web Development <br> <br>- Applicants must possess strong web development skills, including: <br> <br>HTML5 <br>CSS3 <br>JavaScript <br>Responsive Web Design <br>Website Deployment & Maintenance <br>CMS Platforms <br>API Integrations <br>Database Fundamentals <br>Version Control (Git or similar) <br> <br>- Experience with one or more of the following is highly desirable: <br> <br>React <br>Next.js <br>Node.js <br>Python <br>Power Pages <br>Modern Web Frameworks <br>Web Hosting & Cloud Platforms <br> <br>- Applicants should be comfortable working with: <br> <br>Website and Application Hosting <br>Domain Registration & Management <br>DNS Configuration <br>SSL Certificates <br>Email & Domain Integration <br>Website Security & Backups <br>Hosting Migration & Deployment <br>Cloud Infrastructure Fundamentals <br> <br>Experience with hosting providers such as DeepOcean, DigitalOcean, Hetzner, Vultr, Hostinger, Contabo, Azure, or similar platforms is desirable. <br> <br>Automation & Solution Development <br>Business Process Automation <br>Workflow Design & Optimization <br>Systems Integration <br>API Connectivity <br>Low-Code / No-Code Platforms <br>AI-Assisted Productivity & Automation Tools <br> <br>- What We Are Looking For <br>Self-motivated and proactive. <br>Fast learner with strong attention to detail. <br>Comfortable working independently and as part of a team. <br>Passionate about AI, automation, digital transformation, and innovation. <br>Able to bridge business requirements and technical implementation effectively. <br>Professional when interacting with vendors, clients, and technology partners. <br>Position Details <br> <br>Position: Solution Analyst & Developer - Digital Transformation Coordinator <br>Employment Type: Part-Time <br>Schedule: Monday to Friday, 10:00 AM to 3:00 PM (Flexible) <br>Location: Primarily On-Site in Beirut, with hybrid flexibility available when appropriate <br>Compensation: Starting from USD 500 per month, depending on qualifications, experience, and agreed responsibilities <br> <br>Location Requirement <br> <br>Applicants must reside in Beirut or nearby areas to ensure convenient access to our workplace and project meetings. <br> <br>Best wishes, <br> <br>Mohamad-Rabih Chatila <br>CEO <br>One World (1W)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Reviewed and improved solar PV datasets for all project countries. 2- Updated solar PV datasets and GIS layers that integrate additional socio-economic datasets. 3- Geospatial analytical products, including thematic maps, statistical summaries, dashboards, and spatial analyses. 4- Inputs into the existing toolkit and platform covering all data processing, validation methodologies, assumptions, statistical procedures, and GIS workflows. 5- Comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.<br> Work Location<br>Remotely<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background The United Nations Economic and Social Commission for Western Asia (ESCWA) is implementing a project on “Improved mapping and monitoring of solar energy access for enhanced climate policy action and socio-economic resilience in ESCWA member States”. The project aims to enhance the capacities of government officials and policymakers working in statistics, energy, and GIS-active research centres on using digital and geospatial tools to map and monitor solar energy data, review data snapshots and baselines, and generate KPIs to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience. Objective The GIS and renewable energy data analyst would review the existing data sets on detected solar photovoltaic (PV) systems in Djibouti, Jordan, Lebanon, Syria, and Yemen; apply statistical analysis methods to improve the accuracy of the data sets; and add socio-economic GIS layers to the existing data sets to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience. Duties and responsibilities Under the overall supervision of the Leader of the Climate Change and Natural Resources Sustainability Cluster, the analyst will report directly to the Project Coordinator and be responsible for the following overall duties linked to the outcomes and outputs of the project document, namely: a) Review and assess the existing geospatial datasets of detected solar PV systems in Djibouti, Jordan, Lebanon, Syria, and Yemen to identify inconsistencies, data gaps, duplicates, quality issues, and potential sources of uncertainty. b) Conduct a comprehensive review of the existing solar PV geospatial datasets, including an assessment of data quality, completeness, spatial accuracy, attribute consistency, metadata availability, and reliability. c) Prepare a comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.<br> Qualifications/special skills<br>A master’s degree in statistics, mathematics, GIS or related field is required. A first-level university degree with two additional years of relevant work experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of five years of experience working on data analytics related to energy or renewable energy is required. Demonstrated professional experience working on energy datasets is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English. Knowledge of Arabic is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Role Purpose: <br>The Analyst Developer Lead is responsible for supervising and executing day-to-day application development, lifecycle maintenance, and post-launch support across all corporate environments. This role drives business productivity by modelling, planning, and integrating core application processes while serving as the primary technical and functional anchor for the IT team. Additionally, the Lead ensures that all application development projects and support workflows remain strictly aligned with the broader IT strategy and overarching business objectives. <br> <br>Key Accountabilities <br>• Supervise, mentor, and guide the daily activities of Business Analysts, Developers, and QA Engineers. Direct team operations by advising personnel on programming methodologies, best practices, software installations, upgrades, and troubleshooting to oversee prompt technical resolutions. <br>• Monitor Oracle EBS performance and provide advanced, first-line application support to ensure system stability, high availability, and operational efficiency across all corporate application environments. <br>• Ensure the availability, reliability, and efficiency of production environments from both the Operating System (OS) and Database (DB) perspectives, closely coordinating all related activities between developers and the DBA. <br>• Respond to, evaluate, prioritize, and resolve user technical requests and operational problems related to ERP, SFA, and integrated application systems, while providing essential troubleshooting support for all custom system interfaces. <br>• Act as a hands-on developer and designer for software development projects; develop applications using Oracle Forms Builder and design comprehensive reports utilizing Oracle Reports Builder and Crystal Reports. <br>• Manage and maintain data interfaces between the ERP and external or internal sub-systems, ensuring rigorous data integrity, proper synchronization, and functional consistency across all core application modules. <br>• Partner with Heads of Departments (HODs) and business process owners to analyze new process requests or business cycles, providing ERP-recommended best practices and ensuring business requirements are accurately addressed in custom objects. <br>• Analyze and assess new or ongoing business requirements alongside the Head of IT & Digital Transformation prior to implementing structural system changes, custom software developments, configurations, or setup amendments. <br>• Regularly review system outputs and reports to implement performance enhancements, drive opportunities for automation, or safely deprecate obsolete custom code objects. <br>• Review system upgrade paths and ERP bug-fix documentation, managing the subsequent updates to internal business processes, documentation, and user training regimens as necessary. <br>• Conduct weekly team meetings to schedule, prioritize, monitor, and assess tasks following the master project plan to ensure timely execution. <br>• Participate in corporate company meetings with HODs and process owners whenever required, delivering detailed Minutes of Meetings (MOM) alongside structured technical action plans. <br>• Assure thorough system documentation of all new processes, handouts, functional configurations, and system setups to secure seamless knowledge transfer and continuity within the team. <br>• Design, develop, and deliver post-launch training sessions and module presentations to business users while providing structured, on-the-job training and guidance to new technical staff under supervision. <br>• Ensure absolute compliance with company IT policies, data security standards, and audit requirements across all application development and user support activities. <br>• Execute any alternative technical or operational tasks as directed by the direct manager to support changing workload priorities within the scope of the ERP & SFA environments. <br>Qualifications: <br>• Bachelor's or master's degree in computer engineering, Computer Science, or a related technical field. <br>• Proven experience supervising software development teams and managing technical deliverables. <br>• Strong background in hands-on code design and software architecture. <br>• Advanced critical thinking, analytical problem-solving, and diagnostic skills. <br>Experience: <br>• Minimum 6 years of experience in software development, systems analysis, and ERP implementation or upgrade projects. <br>Skills and Knowledge <br>• Extensive experience working within large-scale Oracle ERP environments, with a deep functional and technical understanding of Oracle EBS architectures. <br>• Solid foundational knowledge of corporate Financial, Inventory, and Human Resources (HR) business workflows and principles. <br>• Advanced expertise in Database Management Systems (DBMS), specifically Oracle DB, backed by excellent SQL and PL/SQL programming skills. <br>• Demonstrated ability to take full ownership of projects, working independently with minimal supervision while managing shifting operational priorities. <br>Comp

<p>The United Nations Economic and Social Commission for Western Asia (ESCWA) is implementing a project on Improved mapping and monitoring of solar energy access for enhanced climate policy action and socio-economic resilience in ESCWA member States. The project aims to enhance the capacities of government officials and policymakers working in statistics, energy, and GIS-active research centres on using digital and geospatial tools to map and monitor solar energy data, review data snapshots and baselines, and generate KPIs to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience.</p><p>The GIS and renewable energy data analyst would review the existing data sets on detected solar photovoltaic (PV) systems in Djibouti, Jordan, Lebanon, Syria, and Yemen; apply statistical analysis methods to improve the accuracy of the data sets; and add socio-economic GIS layers to the existing data sets to strengthen data-driven analysis and improve evidence-based policymaking for climate action and socio-economic resilience.</p><p>Under the overall supervision of the Leader of the Climate Change and Natural Resources Sustainability Cluster, the analyst will report directly to the Project Coordinator and be responsible for the following overall duties linked to the outcomes and outputs of the project document, namely:</p><ul><li>Review and assess the existing geospatial datasets of detected solar PV systems in Djibouti, Jordan, Lebanon, Syria, and Yemen to identify inconsistencies, data gaps, duplicates, quality issues, and potential sources of uncertainty.</li><li>Conduct a comprehensive review of the existing solar PV geospatial datasets, including an assessment of data quality, completeness, spatial accuracy, attribute consistency, metadata availability, and reliability.</li><li>Prepare a comprehensive final technical report and presentation summarizing the methodology applied, improvements made to the datasets, analytical findings, limitations, and recommendations for future updates.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A master's degree in statistics, mathematics, GIS or related field is required. A first-level university degree with two additional years of relevant work experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of five years of experience working on data analytics related to energy or renewable energy is required. Demonstrated professional experience working on energy datasets is required. English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English. Knowledge of Arabic is desirable.</p>

WE ARE HIRING – PRE-SALES SYSTEMS ENGINEER <br> <br>Company: Debbas Systems <br>Location: Lebanon <br> <br>Debbas Systems is looking for a motivated and detail-oriented Pre-Sales Systems Engineer to join its team. <br> <br>Key Responsibilities: <br>- Analyze tender drawings, technical specifications, and project requirements. <br>- Prepare Bills of Quantities (BOQs), material take-offs, and technical submissions. <br>- Coordinate with suppliers, subcontractors, and consultants on technical and commercial matters. <br>- Support the sales team in preparing competitive technical proposals. <br>- Conduct technical presentations for consultants and clients when required. <br> <br>Candidate Profile: <br>- Bachelor's degree in Electrical, Mechanical, or a related Engineering field. <br>- Previous experience in pre-sales, estimation, or technical engineering is an advantage. <br>- Strong analytical, communication, and organizational skills. <br>- Proficiency in AutoCAD, MS Office, and BOQ preparation. <br>- Ability to work collaboratively and meet deadlines. <br> <br>Interested candidates are invited to send their CV to msahab@debbas1910.com, mentioning *Pre-Sales Systems Engineer* in the subject line

experienced Electrical & Security Systems Technician to join our technical team on a full-time basis in Mansourieh, Lebanon. <br> <br>Responsibilities include installation, maintenance and troubleshooting of: <br> <br>• CCTV surveillance systems <br>• Fire alarm systems <br>• Burglar / intrusion alarm systems <br>• Automatic garage doors <br>• Electrical installations <br>• Access control systems <br>• Intercom and videophone systems <br>• Networking and structured cabling <br>• Cable pulling, termination and testing <br>• Technical panels and field devices <br> <br>Requirements: <br> <br>• Practical field experience in CCTV, fire alarm, burglar alarm and electrical works <br>• Strong troubleshooting and maintenance skills <br>• Ability to work independently and within a technical team <br>• Ability to work at different project locations <br>• BT / TS in Electricity, Electronics or a related technical field is an advantage <br>• Valid Lebanese Public Driving License is required

<p>We are seeking an experienced Company Manager to lead and manage a company specializing in security and safety solutions in Tripoli, Lebanon.</p><p>Key Responsibilities:</p><ul><li>Manage and develop the sales team and implement business growth strategies.</li><li>Develop expansion plans and introduce new products.</li><li>Build strong relationships with companies, contractors, and potential clients.</li><li>Manage the sales and execution of integrated security solutions and projects.</li><li>Coordinate with suppliers and understand technical specifications for CCTV systems, alarm systems, fire extinguishers, and safety standards.</li><li>Oversee accounts, sales, purchasing, and overall financial performance.</li><li>Achieve sales and profitability targets.</li></ul><p>Location: Tripoli, Lebanon</p><p>Compensation: Basic salary + commission on sales and projects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of management experience, preferably in the security and safety sector.</li><li>Hands-on experience in selling and installing CCTV cameras, alarm systems, and fire extinguishers is a strong advantage.</li><li>Strong leadership, negotiation, and sales team-building skills.</li><li>Good knowledge of the Lebanese market and an established network with companies and institutions.</li><li>Proficiency in sales software and Microsoft Excel.</li><li>Digital marketing experience is preferred.</li></ul>

A company located in Zouk Mosbeh Kesserwan is looking for a System Support Associate to join our Technology department and provide first-line technical support to employees across the different companies within our group. <br>The successful candidate will be the first point of contact for colleagues experiencing system-related issues. The role involves receiving support requests by phone and email, troubleshooting problems, resolving incidents when possible, and escalating more complex issues to the appropriate IT team. <br> <br>Key Responsibilities <br>Support: <br>• Act as the first point of contact for system support requests from employees across the group <br>• Receive and respond to support requests by phone, email, and other internal communication channels <br>• Diagnose and troubleshoot common software and user-access issues <br>• Provide clear, friendly and professional assistance to users <br>• Log, track and follow up on incidents and service requests <br>• Resolve incidents within the scope of first-line support and escalate more complex issues when required <br>• Follow up on escalated issues to ensure timely resolution and keep users informed <br> <br>Documentation: <br>• Maintain accurate documentation of incidents, solutions, and recurring issues <br> <br>Testing: <br>• Responsible for testing new features or completed issue resolutions on the system <br> <br>Training: <br>• Train new employees on the system during the onboarding phase <br>• Train employees on new features added to the system <br> <br>Reporting & System Enhancement: <br>• Report errors that are recurrent in the system and recommend solutions to the business analyst specialist. <br>• Contribute to improving internal support procedures and knowledge base documentation <br>• Work closely with other members of the team to ensure smooth day-to-day operations <br> <br>Qualifications <br>• Bachelor’s degree or diploma in Information Technology, Computer Science, Business Management, MIS or a related field <br>• 1–2 year of experience in system support or a similar role <br>• Good understanding of basic systems concepts <br>• Strong troubleshooting and problem-solving skills <br>• Good communication and interpersonal skills <br>• Patient and service-oriented approach when dealing with users <br>• Ability to prioritize multiple requests and manage time effectively <br>• Good command of English, both written and spoken <br>• Customer-service oriented and approachable <br>• Organized and reliable <br>• A good communicator <br>• Proactive in following up and resolving problems <br>• Comfortable working with employees from different departments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Annotated outline based on discussion with ESCWA regarding structure and scope of the paper 2- First draft of analytical paper based on feedback received on annotated outline, including preliminary list of references 3- Final analytical paper based on feedback received on first draft, including footnotes and complete references<br> Work Location<br>Remotely<br> Expected duration<br>6 weeks<br> Duties and Responsibilities<br>Background Food systems are central to food security, livelihoods and natural resource sustainability cross the Arab region. They encompass the actors and activities involved in producing, processing, distributing and consuming food, and are shaped by their interactions with health, nutrition, livelihoods, natural resources and climate. The 2021 United Nations Food Systems Summit underscored the need for integrated approaches to food systems transformation, recognizing these interlinkages and the importance of coherent action across sectors. Food systems in the Arab region are exposed to multiple, interconnected pressures. Water scarcity, land degradation and climate change constrain productive capacity and increase exposure to drought, heat stress, floods and other climate-related shocks, with implications for food production and rural livelihoods. At the same time, high dependence on food imports in many countries increases the exposure of food availability and affordability to international market volatility, trade disruptions and supply-chain shocks. Conflict, economic instability and other crises can compound these pressures, disrupting production, markets and infrastructure and exacerbating existing vulnerabilities across food systems. These pressures have important implications not only for food security and nutrition, but also for rural livelihoods, employment, and natural resource management. Understanding the structural characteristics and vulnerabilities of food systems across the region is therefore important for strengthening resilience, sustainability, and inclusivity. Objective To prepare an analytical paper on food systems across Arab States that elaborates on current conditions and offers insights on potential future developments. The consultant will compile and analyze relevant data, identify regional examples, and prepare a paper in accordance with the agreed outline. Duties and Responsibilities Under the overall guidance of the Climate Change and Natural Resource Sustainability Cluster Lead and the direct supervision of the Chief of Environmental and Food Policies Team, the consultant will undertake the following tasks: • Provide a framing for food systems transformation in the Arab region, drawing on national processes and priorities, as well as regional and global approaches to food systems. • Review the present landscape characterizing food systems in Arab countries, providing examples of fruitful cooperation between multiple Arab countries. • Examine key drivers of food-system vulnerability and resilience in the region, including climate change, water scarcity, natural resource constraints, conflict, and economic and market shocks. • Assess the role of cross-national linkages in shaping food-system outcomes, including flows of food, agricultural inputs, finance, technology and knowledge, and identify opportunities for regional cooperation. • Offer insights and recommendations on priority areas for investment and cooperation to strengthen food security, nutrition, livelihoods, and the resilience and sustainability of food systems across the region.<br> Qualifications/special skills<br>A master's degree or higher in food security/food systems, economics, public policy, agriculture, climate change, sustainable development or a related field is required. A PhD is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in the field of food systems, with demonstrated experience working on regional development issues related to the Arab region is required. Demonstrated experience writing reports and papers for international organizations on energy is required. Demonstrated experience conducting quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Arabic is desirable. Knowledge of French is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background and Objective The United Nations has proclaimed the Decade of Sustainable Transport 2026–2035 to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade’s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade’s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration). Objective The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan 2026–2035. Duties and Responsibilities The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design: A- Needs and Gap Assessment Map existing national transport data systems, indicators, and reporting cycles in the region. Identify gaps relative to the UN Decade’s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data). B- Technical Architecture Design Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols). Define core indicators: minimum set for the Decade, plus optional expansion. Specify requirements for data validation, quality assurance, and interoperability with national systems. Recommend open-source or commercially available platforms (with cost-benefit comparison). C- Institutional and Governance Framework Define roles and responsibilities: regional hub, national focal points, technical working group. Propose data ownership, access rights, confidentiality, and data sharing agreements. Outline a capacity-building plan for member states. D- Implementation Roadmap Phased timeline with milestones, risks, and dependencies. Pilot testing approach (2–3 willing member states). Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).<br> Qualifications/special skills<br>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required. Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable. Excellent writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. Fluency in English and Arabic is required, as the report should be delivered in English or Arabic. Notes: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

We are looking for an experienced Lead Full-Stack & Systems Developer to lead the development, integration, automation, and support of our business applications and IT systems. The ideal candidate will combine strong software development expertise with systems administration and technical leadership capabilities <br> <br>Responsibilities for Jr Logistics Officer <br> <br>The following responsibilities are general and may differ depending on the necessities of the situation. <br>• Design, develop, and maintain web applications using Laravel, PHP, Vue.js, JavaScript, HTML, and CSS. <br>• Develop and maintain REST APIs and third-party system integrations. <br>• Manage and support Linux (Ubuntu) and Windows environments. <br>• Administer Microsoft 365 services, including Exchange, Teams, SharePoint, and OneDrive. <br>• Develop automation workflows and scripts to improve business processes. <br>• Monitor system performance, security, backups, and infrastructure reliability. <br>• Troubleshoot application, infrastructure, and user issues. <br>• Lead technical projects, mentor team members, and drive best practices. <br>• AWS management with s3 storage <br> <br>Qualifications for Logistics Officer <br> <br>• Bachelor’s degree in computer science, Computer Engineering, IT, or related field. <br>• 2-3 years of experience in software development and systems administration. <br>• Strong hands-on experience with: <br>• Laravel & PHP <br>• Vue.js <br>• JavaScript, HTML, CSS <br>• REST APIs & Systems Integration <br>• Ubuntu/Linux Administration <br>• Microsoft 365 Administration <br>• Python & Scripting <br>• Git and DevOps practices <br>• Solid understanding of cybersecurity and infrastructure management. <br>• Strong analytical, troubleshooting, and leadership skills. <br> <br>Preferred <br>• Experience with ERP, CRM, WMS, or enterprise platforms. <br>• Microsoft, Linux, Azure, or AWS certifications. <br>• Experience with automation and AI-driven solutions

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Annotated outline based on discussion with ESCWA regarding structure and scope of the paper 2- First draft of analytical paper based on feedback received on annotated outline, including preliminary list of references 3- Final analytical paper based on feedback received on first draft, including footnotes and complete references<br> Work Location<br>Remote<br> Expected duration<br>6 weeks<br> Duties and Responsibilities<br>Background Energy is fundamental to economic development, human well-being, and the provision of essential services across the Arab region. It powers industry, transport, water supply, internet, healthcare, education, and the broader systems that support livelihoods and economic transformation. Meanwhile, energy vulnerability is a highly relevant concept in the Arab region and its implications warrant far greater consideration at social, economic, environmental, and governance levels. The region is characterized by a high degree of intraregional heterogeneity in socioeconomic development, resulting in significant differences in access to affordable, reliable, sustainable, and modern energy. Understanding energy systems can help to offer a pathway to reducing disparities, narrowing gaps in energy access, affordability, reliability, resilience, productive capacity, and development opportunities across the region. Duties and Responsibilities Under the overall guidance of the Climate Change and Natural Resource Sustainability Cluster Lead and the direct supervision of the Chief of Energy, the consultant will undertake the following tasks: • Provide a framing for energy systems within the context of the sustainable energy transition. • Review the present landscape characterizing energy systems in Arab States, including major infrastructure under construction or planned. • Assess multipliers that can be generated from these projects for investment, economic diversification and human capital development. • Examine areas where digital and physical infrastructure development has enhanced the resilience and reduce the vulnerability of energy systems in Arab States drawing on ESCWA knowledge products on these topics. • Offer insights and recommendations where enabling investment and cooperation can generate measurable results for domestic and regional energy systems.<br> Qualifications/special skills<br>A master’s degree in engineering, economics, business, or energy-related field is required. A PhD is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in the field of energy, with demonstrated experience working on regional development issues related to the Arab region is required. Demonstrated experience writing reports and papers for international organizations on energy is required. Demonstrated experience conducting quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Arabic is desirable. Knowledge of French is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>