وظائف مدير الخدمات اللوجستية في لبنان

<p>Responsible for implementing the Arope direct sales plan to achieve assigned sales goals and business objectives. Responsible for promoting and marketing Arope products, acquiring and servicing new accounts, developing existing client relationships, and maintaining high levels of customer satisfaction and retention.</p><p>Contact prospective customers to promote, sell, and explain Arope products and services. Identify cross-selling and up-selling opportunities to increase sales and customer value. Maintain regular and proactive contact with existing and prospective customers. Identify and analyze customer needs to recommend appropriate insurance products and coverage. Develop and maintain strong business relationships with clients to support customer satisfaction, retention, and business growth. Assist existing customers with policy-related inquiries, coverage details, billing questions, and service requests. Prepare insurance proposals, quotations, and coverage recommendations based on customer requirements. Calculate premiums, prepare invoices, process commissions, and perform other related accounting and administrative functions. Resolve customer concerns related to policy billing and payment arrangements in accordance with established company guidelines. Ensure accuracy and attention to detail to minimize errors and omissions. Review policy renewals, claims, proposals, and other customer accounts on a continuous basis. Coordinate with the Claims Department to ensure efficient claims management and high levels of customer satisfaction. Follow up on claims and report customer complaints, service issues, and dissatisfaction to the relevant departments. Ensure timely collection of insurance premiums and follow up on outstanding payments. Collect and analyze market information, including competitor activities, products, pricing, and market trends, and communicate relevant findings to management. Achieve and maintain established sales, quality, productivity, and customer service targets. Escalate unique, complex, or unresolved customer issues to the appropriate supervisor or manager. Prepare accurate monthly sales reports, including performance updates, challenges, issues, and recommendations. Ensure compliance with company policies, procedures, service standards, and applicable insurance requirements. Perform other duties and responsibilities as assigned and assume additional responsibilities as business needs arise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Direct Sales</li><li>Insurance Sales</li><li>Business Development</li><li>Customer Relationship Management</li><li>Account Management</li><li>Customer Service</li><li>Cross-Selling and Up-Selling</li><li>Lead Generation and Prospecting</li><li>Policy Administration</li><li>Insurance Quotations and Proposals</li><li>Premium Calculation</li><li>Claims Coordination</li><li>Premium Collection</li><li>Client Retention</li><li>Market and Competitor Analysis</li><li>Sales Reporting</li><li>Negotiation and Communication</li><li>Problem Solving</li><li>Attention to Detail</li><li>Time Management</li><li>Quality and Productivity Management</li><li>Microsoft Office</li></ul>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors feel valued and well-assisted from the moment they arrive. This role combines hospitality, administrative efficiency, and attention to detail by greeting members warmly, managing registrations, and processing payments.</p><p>I. Duties and Responsibilities:</p><p>1. Welcome and greet all members and visitors in a professional, friendly manner</p><p>Stand or sit upright, maintain eye contact, and smile when greeting members. Use members names, when possible, to create a personalized experience. Provide support to all members inquiries and guide them</p><p>2. Register new members and manage membership renewals</p><p>Guide new members through the registration process, ensuring processes are completed accurately. Verify and input member details into the system, maintaining accuracy and confidentiality. Explain membership packages, promotions, and benefits clearly.</p><p>3. Handle cash and process transactions accurately</p><p>Process payments for memberships, products, or services through cash, card, or digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and reconciliation. Report any discrepancies or errors to the manager immediately.</p><p>4. Maintain a clean, organized, and professional reception area</p><p>Keep the desk surface tidy and organized</p><p>Ensure the area around the reception is clean and welcoming at all times. Report any facility maintenance issues to the appropriate department promptly.</p><p><strong>Desired Candidate Profile</strong></p><p>Empathy and patience: especially when handling complaints or frustration.</p><p>Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer s experience.</p><p>Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.</p><p>Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture.</p><p>Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.</p><p>Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations.</p>

<p><b>Main Duties &amp; Responsibilities:</b></p><ul><li>Trust worthy, organized, clean, honest and polite are must qualities for a cashier.</li><li>Spoils our guests with a big smile on his face.</li><li>Places walk-ins and callers orders.</li><li>Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li><li>Coordinate with in-house and third part delivery staff</li><li>Prepare daily sales by email and send it to appropriate managers.</li><li>Ensures that the amount received from the customer (Cash, check or plastic cards) matches with the bill .</li><li>Assures the proper exchange.</li><li>If payment is by debit/credit cards, ensures that the amount withdrawn from the POS is equal to the selling bill being aware of the currency assuring that the second printed copy from the CCM, is returned to him signed by the customer .</li><li>If payment is by check , ensures that the check is clearely written and well signed in the proper place with a correct date, and the customer s mobile number on the back.</li><li>Returns the bill and exchanged money to the managing owners to be returned to the guest.</li><li>Ensures that the returned tips are put in the global tips box</li><li>Prints out the End of day Report from the computer system, and the closing Settlement Report from the POS machine.</li><li>Ensures to return the correct amount of cash, with all the related documents to the drawer- under the Restaurant Manager s supervision, and makes sure to return all extra cash in drawer to accounting department.</li><li>Ensures to log off from all the computer system, and to turn off all the related equipments and computers.</li><li>Maintains a tidy and clean cashier desk and drawer at all times</li><li>Undertakes any other reasonable task requested by top management.</li><li>Leaves no cash, credit card bill or check is to be left or put in drawer at any time without a proof bill or paper slip or detailed explanation of its existance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 year of experience in a similar position.</p><p>English/French Proficiency.</p><p>Good Communication skills</p>

<p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Business Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.</p><p>Duties &amp; Responsibilities:</p><p>Investigate and analyze business activities by using ICT resources and typically take the lead role in:</p><ul><li>Business Analysis Planning and Monitoring</li><li>Eliciting requirements</li><li>Requirements Management and communication</li><li>Requirements Gathering and Analysis</li><li>Solution assessment and validation</li></ul><p>Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.</p><p>Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.</p><p>Conduct Research &amp; Development practices, processes, and tools to understand and enhance the Business Model &amp; Ecosystem, and to ensure the company s competitive intelligence and anticipation &amp; responsiveness to disruptive competition.</p><p>Standardize the communication using specific terminology between the clients and the developers, while documenting the client s direction, structure, business processes, business needs/requirements as part of requirements gathering.</p><p>Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.</p><p>Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.</p><p>Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.</p><p>Train and support end users, professional services team members, Quality Assurance and Development teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.</li><li>Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.</li><li>Ability to comprehend in-depth business knowledge &amp; terminologies, and to recognize and prioritize business value.</li><li>Capacity to identify and write different test scenarios, test cases and execute them.</li><li>Knowledge of software development lifecycle (SDLC).</li><li>High curiosity and eagerness to learn</li><li>Good reason and ability to logically process data</li><li>Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.</li><li>Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li></ul>

Job Summary <br>The Head Waiter is responsible for providing restaurant guests with a unique and exceptional dining experience. The Head Waiter ensures accurate, timely, friendly, and professional service while making sure all guest requests are properly handled and fulfilled according to the restaurant’s standards and policies. <br>Main Duties and Responsibilities <br>• Have full knowledge of all food and beverage items available on the restaurant menu. <br>• Recommend and promote as many suitable food and beverage options as possible to guests. <br>• Anticipate guests’ needs and remain alert and ready to respond to their requests. <br>• Give every guest the highest level of attention, respect, and care. <br>• Ensure that every guest receives fast, friendly, and professional service. <br>• Follow and implement the restaurant’s Sequence of Service procedures according to company policy. <br>• Prepare and set tables according to the restaurant’s standards. <br>• Prepare and maintain side stations according to the required standards. <br>• Inform the Floor Manager / Team Leader of any specific guest needs, special requests, or requirements. <br>• Immediately report any guest complaint or concern to the Floor Manager / Team Leader. <br>• Assist waiters in clearing and removing plates and service items from tables after guests have left. <br>• Always inform the Floor Manager / Team Leader before leaving the restaurant floor during working hours, regardless of the reason. <br>• Do not discuss personal, political, religious, or any other unrelated topics with guests. All conversations with guests must remain strictly related to the service and their dining experience. <br>• Maintain a professional attitude, appearance, and high level of personal hygiene at all times. <br>Personal Appearance & Hygiene Standards <br>The Head Waiter must maintain the following standards at all times: <br>• Never touch food directly with bare hands. Always use the appropriate utensils. <br>• Ensure that plates, glasses, and other service items are clean and free from fingerprints or marks. <br>• Keep hair clean, neat, and well-groomed. <br>• Maintain a clean and well-groomed face and a properly shaved beard, according to restaurant standards. <br>• Wear a clean, neat, and properly ironed uniform at all times. <br>• Use deodorant daily and maintain proper personal hygiene throughout the working day. <br>• Carry the order pad / order ticket at all times as required. <br>• Maintain a clean, professional, and presentable appearance in front of guests and colleagues

SCOPE OF THE JOB <br> <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br> <br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>Organize the stockroom related to the store to conserve high level of stock replenishment. <br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br>JOB REQUIREMENTS <br> <br>Education:  High School Degree <br>Experience:  0 to 1 year of experience in the sales field. <br>Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>Computer Skills: Good knowledge in Ms. Office

About the Role <br>As a Monitoring Operator, you will be responsible for monitoring employees' performance and daily operations to ensure compliance with company procedures and quality standards. <br>You will observe workflows, identify operational issues, document incidents, and report findings to the department manager. The role requires strong attention to detail, professionalism, and the ability to make objective observations while maintaining confidentiality. <br> <br>Key Responsibilities <br>Monitor employees' daily performance and workflow. <br>Ensure compliance with company policies and operational procedures. <br>Identify operational issues, irregularities, or performance concerns. <br>Prepare accurate reports and submit findings to the department manager. <br>Escalate critical incidents promptly following company procedures. <br>Maintain detailed monitoring logs and documentation. <br>Communicate professionally with supervisors when required. <br>Support continuous improvement by highlighting operational trends and observations. <br> <br>Requirements <br>Age: 21–27 years old <br>Gender: Male or Female <br>Languages: English & Arabic (English fluency is required) <br>Computer Skills: Proficient in Microsoft Office <br>Work Schedule: 2/2 Flexible Shift System (Two days work / Two days off) <br>Shift Length: 12-hour shifts <br> <br>Required Skills <br>Excellent observation and attention to detail. <br>Strong analytical and problem-solving skills. <br>Professional report writing and documentation. <br>Good communication skills in English and Arabic. <br>Ability to work under pressure and make objective decisions. <br>High level of integrity, confidentiality, and professionalism. <br>Good organizational and time-management skills. <br>Proficiency in Microsoft Office (Word, Excel, Outlook). <br>Ability to work 12-hour shifts on a 2/2 rotation schedule

Amatoury 114, a leading Lebanese manufacturer of personal care and household products (114 and Ibiza brands), is looking for a motivated Quality Control / ISO System Assistant to support our QC & ISO Manager at our Sin el-Fil (Horsh Tabet) facility. <br>Key Responsibilities <br>• Assist in controlling the quality of incoming raw materials and packaging materials <br>• Monitor and help address non-conformities during filling and packing operations <br>• Perform random checks on the production line to verify final product quality <br>• Support the identification of quality issues and follow-up on corrective actions <br>• Assist with calibration of laboratory instruments according to the defined schedule <br>• Help ensure correct application of quality policies and standards on the floor <br>• Support the implementation of quality control tools and procedures <br>• Contribute to process improvement initiatives that reduce defects and enhance product quality <br>• Maintain accurate records and documentation of quality control activities <br>• Assist the QC/ISO Manager in coordinating with department heads on ISO 9001 QMS requirements and compliance <br>Qualifications & Skills <br>• University degree in Chemistry, Biochemistry, or equivalent <br>• Knowledge of ISO standards is a plus <br>• Detail-oriented, organized, and comfortable working on the production floor <br>• Good communication skills; ability to coordinate across departments <br>• Proficiency in English and/or French is an asset

<p><p>Outsourcing Staffing Advantage is a boutique business process outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking creative, data-driven, and results-oriented social media & digital marketing specialists to join our talent pool. In this role, you will help businesses strengthen their online presence, engage their target audience, and drive measurable growth through strategic digital marketing initiatives across multiple platforms.</p> <h4>Key responsibilities</h4> <ul> <li>Develop, implement, and manage social media strategies across multiple platforms, including Facebook, Instagram, LinkedIn, TikTok, and X.</li> <li>Create, schedule, and publish engaging content aligned with each client's brand and marketing objectives.</li> <li>Monitor social media channels, respond to comments and messages, and foster community engagement.</li> <li>Plan and execute digital marketing campaigns, including email marketing, paid advertising, and promotional initiatives.</li> <li>Analyze campaign performance using analytics tools and provide recommendations for continuous improvement.</li> <li>Conduct market and competitor research to identify trends and new growth opportunities.</li> <li>Collaborate with designers, content creators, and other team members to produce high-quality marketing materials.</li> <li>Optimize content and campaigns using SEO best practices.</li> <li>Maintain content calendars and ensure consistent brand messaging across all platforms.</li> <li>Prepare performance reports and communicate campaign results to stakeholders.</li> </ul> <h4>Requirements</h4> <ul> <li>2+ years of experience in social media management, digital marketing, or a related role.</li> <li>Excellent written and verbal English communication skills.</li> <li>Experience managing business social media accounts across multiple platforms.</li> <li>Proficiency with Meta Business Suite and social media scheduling tools.</li> <li>Experience creating content using Canva, Adobe Creative Suite, or similar design software.</li> <li>Strong understanding of digital marketing principles, including content marketing, SEO, email marketing, and paid social advertising.</li> <li>Ability to analyze campaign performance and make data-driven decisions.</li> <li>Excellent organizational and time management skills.</li> <li>Ability to manage multiple clients and projects simultaneously.</li> <li>Reliable internet connection and the ability to work independently in a remote environment.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Bachelor's degree in marketing, communications, business, or a related field (preferred but not required).</li> <li>Experience managing paid advertising campaigns through Meta Ads Manager, Google Ads, or LinkedIn Ads.</li> <li>Familiarity with Google Analytics, Google Search Console, and other marketing analytics tools.</li> <li>Experience with email marketing platforms such as Mailchimp, Klaviyo, HubSpot, or Constant Contact.</li> <li>Experience using social media management platforms such as Hootsuite, Buffer, Sprout Social, or Later.</li> <li>Basic knowledge of video editing tools such as CapCut, Adobe Premiere Pro, or Final Cut Pro.</li> <li>Experience working with U.S.-based businesses or marketing agencies.</li> <li>Familiarity with AI-powered marketing tools such as ChatGPT, Claude, Jasper, or Canva AI.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work on diverse and exciting projects.</li> <li>Supportive and collaborative work environment.</li> <li>Weekly payments.</li> <li>Weekends off.</li> <li>Growth opportunities.</li> </ul></p><p></p>

<p>We are seeking a dynamic and results-driven Sales Manager to join our team . As a sales Manager, you will play a crucial role in driving our company's revenue growth, developing and implementing sales strategies, and leading a high-performing sales team.</p><p>To develop in conjunction with the Director of Sales &amp; Marketing structures, timely, achievable personal business plan. To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per M venpick Hotels &amp; Resorts Policies and Procedures. To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results. To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales and Marketing. Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts management for a comprehensive client servicing, achieving targets and maximum productivity. Provide service that is sincere, warm and enthusiastic, ensuring guests /residents &amp; colleague s satisfaction at all times. To promote efficiency, confidence, courtesy and an extremely high standard of social skills. Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Sales Manager or in a similar leadership role</li><li>Strong track record of achieving and exceeding sales targets</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Demonstrated ability to develop and implement successful sales strategies</li><li>Advanced negotiation and presentation skills</li></ul>

<p>Job Duties: - Oversee the preventive and corrective maintenance of all company trucks and vans to ensure safe and reliable operation. - Follow up on vehicle mechanical, electrical, tire, bodywork, and other repair requirements. - Coordinate with garages, mechanics, suppliers, and external service providers for inspections, repairs, maintenance, and technical interventions. - Ensure that all vehicle documents, registrations, licenses, inspections, and related records are valid and up to date. - Follow up on vehicle insurance policies, renewals, claims, accidents, and related documentation. - Coordinate with insurance companies, brokers, authorities, garages, and relevant service providers when required. - Maintain and regularly update driving license records for all company drivers. - Follow up on license validity, renewals, required permits, medical/official documents, and other driver-related requirements. - Coordinate the allocation and availability of trucks and vans according to operational requirements. - Monitor vehicle availability and coordinate with Operations, Logistics, Sales, and other relevant departments to minimize disruption to business activities. - Monitor fleet maintenance, repair, insurance, fuel, and other vehicle-related expenses. - Review quotations and repair estimates and ensure that costs are reasonable and properly justified.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: - Bachelor of Technical Diploma in Business Administration, Logistics, Automotive / Mechanical Engineering, Transportation or other related field - Minimum 5 years Experience in fleet management, transportation, logistics, automotive maintenance or other related field - Strong practical knowledge of truck and van maintenance, mechanical repairs and vehicle servicing - Experience coordinating with garages, mechanics, insurance companies, suppliers and external service providers</p>

<p><b>Job Duties: -</b> Oversee the preventive and corrective maintenance of all company trucks and vans to ensure safe and reliable operation. - Follow up on vehicle mechanical, electrical, tire, bodywork, and other repair requirements. - Coordinate with garages, mechanics, suppliers, and external service providers for inspections, repairs, maintenance, and technical interventions. - Ensure that all vehicle documents, registrations, licenses, inspections, and related records are valid and up to date. - Follow up on vehicle insurance policies, renewals, claims, accidents, and related documentation. - Coordinate with insurance companies, brokers, authorities, garages, and relevant service providers when required. - Maintain and regularly update driving license records for all company drivers. - Follow up on license validity, renewals, required permits, medical/official documents, and other driver-related requirements. - Coordinate the allocation and availability of trucks and vans according to operational requirements. - Monitor vehicle availability and coordinate with Operations, Logistics, Sales, and other relevant departments to minimize disruption to business activities. - Monitor fleet maintenance, repair, insurance, fuel, and other vehicle-related expenses. - Review quotations and repair estimates and ensure that costs are reasonable and properly justified.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: - Bachelor of Technical Diploma in Business Administration, Logistics, Automotive / Mechanical Engineering, Transportation or other related field - Minimum 5 years Experience in fleet management, transportation, logistics, automotive maintenance or other related field - Strong practical knowledge of truck and van maintenance, mechanical repairs and vehicle servicing - Experience coordinating with garages, mechanics, insurance companies, suppliers and external service providers</p>

<p>This is a full-time, on-site Supply Chain Management role based in Beirut Governorate, Lebanon. The role involves overseeing end-to-end supply chain activities, including procurement planning, vendor coordination, and timely sourcing of fabrics, materials, and accessories. The Supply Chain Management professional will monitor inventory levels, track shipments, and optimize stock replenishment to support production schedules and showroom demands. Daily responsibilities include analyzing supply chain performance, identifying process improvements, collaborating with design, production, and merchandising teams, and ensuring that all logistics operations meet quality, cost, and delivery targets. The role also requires maintaining accurate records, managing suppliers, and supporting the development of scalable, efficient supply chain processes in line with the brand s growth and standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Candidates should possess strong Supply Chain Management and Inventory Management skills to oversee material flow and stock control.</li><li>Candidates should possess solid Procurement and vendor management skills to negotiate, source, and maintain reliable supplier relationships.</li><li>Candidates should possess strong Analytical Skills to interpret data, optimize processes, and support decision-making.</li><li>Candidates should possess effective Communication skills to collaborate with internal teams, suppliers, and logistics partners.</li><li>Relevant qualifications such as a bachelor s degree in Supply Chain Management, Logistics, Business, or a related field.</li><li>Experience in fashion, apparel, or luxury goods industry and familiarity with ERP or inventory management systems is highly beneficial.</li><li>Ability to work on-site, manage multiple priorities, and maintain attention to detail in a fast-paced, design-driven environment.</li></ul>

<p>Aspire Software is looking for a Data Scientist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. About the job: We are looking for a Senior Machine Learning Engineer who wants to own that evolution. This is not a research-only role. You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services. Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes. What You'll Work On -Pricing intelligence: Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods. Demand forecasting: Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions. Safe experimentation: Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers. Production ML: Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback. Problem-solving and customer investigations: Debug unexpected pricing, data, integration, and production behavior. Trace customer-reported issues to their root cause and turn incidents into lasting improvements. Data and intelligent experiences: Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools. Tech Stack Python 3.11, FastAPI, Pydantic, SQLAlchemy 2.0, and Alembic PostgreSQL/Supabase and Redis Pandas, Polars, NumPy, and statsmodels OpenAI, Anthropic, LangChain, and LangGraph PredictHQ and multiple hotel PMS and market-data integrations AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch Docker, GitHub Actions, Prometheus, and PostHog</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience taking machine-learning systems from problem definition through production deployment and monitoring.</li><li>Strong Python and SQL skills, including experience building modular, typed, tested production software not only exploratory notebooks.</li><li>A solid foundation in statistics, experimentation, forecasting, and model evaluation.</li><li>Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.</li><li>Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.</li><li>Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.</li><li>Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.</li><li>A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.</li><li>The judgment to balance model sophistication with reliability, explainability, and business value.</li><li>Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.</li><li>Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.</li><li>A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.</li><li>Years of experience are a useful signal, but not the deciding factor. We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.</li><li>Nice to Have You do not need everything on this list: Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.</li><li>Probabilistic demand forecasting or hierarchical Bayesian modeling.</li><li>Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.</li><li>Causal inference and off-policy evaluation.</li><li>Model drift, data-quality monitoring, and experiment-tracking systems.</li><li>Multi-tenant SaaS or event-driven architectures.</li><li>Debugging distributed systems and third-party integrations in production.</li><li>LLM applications and agentic workflows.</li><li>AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.</li><li>Hospitality experience is welcome, but not required. We will help you learn the domain.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will deliver 3 key outputs in a timely manner: • Deliverable 1: By 10 September 2026, completion of the conceptual and analytical framework on regional connectivity and prosperity including detail theoretical foundations, methodological validation of the index, its components, and indicators framework (part 1). • Deliverable 2: By 30 October 2026, completion of the full draft with part 2 including the results of the index and the component indices, policy implications and recommendations. • Deliverable 3: By 30 November 2026, finalization of the full paper by refining results, taking into account review comments, and including complete methodological documentation.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background Strengthening regional connectivity is increasingly being discussed among policy makers as a strategic pathway for enhancing resilience, accelerating economic integration and unlocking the development potential of the Arab region. The level of regional connectivity depends not only on infrastructure and cross-border flows, but also on the region's strategic assets, investment and financing ecosystems, and institutional readiness. The Arab region possesses substantial strategic assets , including natural (i.e., oil and gas reserves), physical (i.e., ports and maritime infrastructure), human (i.e., population and skill), financial (i.e., SWFs and capital markets), technological (i.e., AI and digital) and cultural (i.e., shared language, heritage sites). Yet these assets have not always translated into stronger regional connectivity. Understanding the factors that enable or constrain this transformation is therefore essential for designing effective regional policies and investment strategies. Although several international indices measure specific dimensions of connectivity—such as logistics, maritime transport, innovation or digital readiness—none provides an integrated assessment of regional connectivity by linking connectivity outcomes with the strategic assets, investment ecosystems and institutional conditions that underpin them. Nor do they examine how these factors collectively contribute to long-term regional prosperity. To address this gap, ESCWA proposes the Arab Regional Connectivity and Prosperity Framework (ARCPF). The Framework provides an integrated analytical approach for assessing regional connectivity and its key enablers and constraints to unlock the Arab region's prosperity potential. It examines how strategic regional assets, investment and financing ecosystems, and institutional readiness collectively shape regional connectivity, and how stronger connectivity contributes to greater resilience, deeper regional integration, and higher shared prosperity. Duties and Responsibilities The consultancy is related to producing a comprehensive technical paper on the theme of regional connectivity and prosperity with two parts: (a) a conceptual framework with theoretical foundations, methodological validation of the index, its components, and indicators framework; (b) the empirical analysis for the region with reference to other global regions, based on the results of the index and the component indices, policy implications and recommendations. Under the overall guidance of ESCWA, the consultant will undertake the following tasks: • Develop and refine the conceptual framework for the Regional Connectivity and Prosperity Index, building on ESCWA's initial proposal and strengthening it through international literature, economic theory, empirical evidence and international best practice. The framework should clearly define the terminologies, the component indices and their linkages, and realistic data availability for a robust basis for the index. • Design an internationally credible methodological framework including indicator selection, normalization, weighting, aggregation, sensitivity analysis and validation approaches. Provide the documentation to ensure transparency, reproducibility and future updating of the framework. • Develop and empirically validate an analytical model that examines the relationships between regional connectivity, strategic assets (including culture), investments, institutional readiness, and prosperity. Assess the relative contribution of each component within and across the components, identify major connectivity gaps, and analyse trends over time to support evidence-based policy recommendations. • Analyze and interpret the regional results by referencing them against other global regions, derive findings and policy implications for strengthening connectivity and prosperity in the Arab region context. • Assess the availability, quality, comparability and limitations of the underlying datasets, identify data gaps and propose practical approaches for addressing missing or inconsistent data. • Provide continuous technical guidance to the ESCWA team throughout the development process, including methodological choices, data compilation, validation, analytical interpretation and presentation of findings. • Participate in expert consultations and focus group discussions, respond to technical comments, incorporate relevant feedback from ESCWA and external experts, and document major methodological decisions made throughout the review process.<br> Qualifications/special skills<br>A PhD in economics or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional work experience in the field of research on regional development issues is required. Publication in reputed peer reviewed journals in this field is required. Undertaking high-level initiatives from international organizations is desirable. Demonstration of quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of UNESCWA. For this position, Fluency in English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Hallab 1881 is seeking for a Floor Supervisor for its Tripoli Branch. <br> <br>We are looking for someone dynamic who will serve as the frontline manager responsible for running shifts, leading front-of-house staff, and ensuring high-quality guest experiences

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>During your tenure as a Manager - Eminence, Media & Digital Marketing - Middle East, you will lead the strategy, governance, and continuous improvement of Deloitte’s digital platforms and experience - primarily Deloitte.com, intranet, microsites, and the supporting measurement and optimization ecosystem. You will partner with Growth and business stakeholders to translate priorities into scalable digital roadmaps, ensure best-in-class UX and SEO performance, and drive adoption of digital tools and standards across the region.</p> <h4>Key responsibilities</h4> <p><strong>Digital platform leadership & governance</strong><br> Own the regional roadmap for external and internal web platforms (Deloitte.com, intranet, microsites), ensuring alignment with Growth priorities and global standards. Establish and enforce governance for UX, content quality, accessibility, SEO, tagging/measurement, and release management. Lead stakeholder planning sessions to translate annual/quarterly business plans into digital experience initiatives and measurable outcomes.</p> <p><strong>Web strategy, UX & conversion optimization</strong><br> Drive user-centric improvements (navigation, content structure, personalization, CTAs) to improve KPIs such as engagement, bounce rate, scroll depth, downloads, and conversions (e.g., RFP submissions). Lead content audits, information architecture improvements, and experience enhancements across priority pages and journeys.</p> <p><strong>Web transformation & projects</strong><br> Manage modernization and migration initiatives for intranet/extranet and key web properties that happen every other year, including requirements gathering, vendor/global coordination, change management, training, and post-launch stabilization. Oversee site upgrades, product releases, and technical maintenance in collaboration with global and local stakeholders.</p> <p><strong>Analytics, insights & performance management</strong><br> Own the web measurement framework and KPI model across platforms and campaigns; ensure consistent tracking and reporting. Lead performance reviews with stakeholders, turning analytics into actionable recommendations and optimization plans.</p> <p><strong>Search engine optimization</strong><br> Define and drive SEO strategy and best practices across the region, partnering with content owners and technical teams to improve visibility and performance. Leverage the right tools and ensure proper utilization to drive better traffic to our websites.</p> <p><strong>Digital marketing automation</strong><br> Support the regional email automation operating model: intake, prioritization, QA standards, naming conventions, folder structure, templates, approval workflow, and release calendar. Partner with key stakeholders to translate campaign objectives into automation journeys (emails, nurture, event programs, forms/landing pages where applicable) and define measurement plans. Ensure data, tracking, and attribution readiness in collaboration with analytics/web owners (UTMs, tracking requirements, conversion events, reporting alignment). Lead performance reviews: pipeline/lead indicators (as applicable), engagement metrics, database health basics, and campaign ROI reporting – turning results into optimization actions. Drive enablement: train stakeholders and team members on automation tools and best practices and ensure compliant usage aligned with brand and risk requirements.</p> <p><strong>Digital tools & capability building</strong><br> Own the regional use and optimization of digital experience tools (e.g. Adobe Experience Manager, Adobe Marketo, Customer Journey Analytics/Adobe Analytics, Crownpeak, Search Console, Workfront, Infogram, tracking tools, etc.). Provide training and enablement to stakeholders and team members; mentor associates and ensure high-quality delivery.</p> <p><strong>Stakeholder management</strong><br> Act as the senior point of contact for digital experience across the firm; manage expectations, prioritize demand, and communicate timelines and trade-offs clearly.</p> <h4>Leadership capabilities</h4> <p>Builds own understanding of our purpose and values; explores opportunities for impact. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Understands expectations and demonstrates personal accountability for keeping performance on track. Actively focuses on developing effective communication and relationship-building skills. Understands how their daily work contributes to the priorities of the team and the business.</p> <h4>Qualifications</h4> <ul> <li>Strong experience (7-9 years) across website/CMS management, UX, SEO, analytics, and digital performance optimization.</li> <li>Proven ability to lead multi-stakeholder programs, governance, and training.</li> <li>Hands-on familiarity with enterprise digital platforms (AEM/Adobe Analytics/Marketo/CJA/Search Console/Workfront; equivalents acceptable).</li> <li>Strong communication, project leadership, and data-driven decision-making skills.</li> <li>Excellent command of Arabic and English.</li> </ul></p><p></p>

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred