وظائف مدير مكتب

Key Responsibilities: <br> <br>Lead, motivate, and manage the Call Center team <br>Monitor daily operations, productivity, and service quality <br>Set and track KPIs and performance targets <br>Monitor call quality, customer satisfaction, and service levels <br>Analyze call center reports and identify areas for improvement <br>Develop coaching and training plans for team members <br>Handle escalated customer issues professionally <br>Optimize workflows and ensure efficient call handling <br>Prepare regular performance reports for management <br>Coordinate with other departments to improve the overall customer experience <br> <br>Requirements: <br> <br>3+ years of experience in Call Center Management / Team Leadership <br>Strong leadership and people-management skills <br>Excellent communication and problem-solving abilities <br>Strong knowledge of call center KPIs and reporting <br>Excellent Arabic and English communication skills; French is a plus <br>Good command of MS Office and call center/CRM systems <br>Ability to work under pressure and meet targets <br>Strong organizational and analytical skills

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and results-oriented Assistant Distribution Manager to join our team. The successful candidate will support the Distribution Manager in overseeing daily bulk propane (Vrac) distribution operations, ensuring safe, efficient, and timely deliveries while maintaining the highest standards of customer service and operational excellence.</p><p><b>Key Responsibilities</b></p><ul><li>Assist in planning, organizing, and monitoring daily bulk propane (Vrac) distribution operations.</li><li>Coordinate with the Drivers, Maintenance, Sales, and Customer Service departments to ensure smooth and uninterrupted distribution activities.</li><li>Monitor fleet availability and coordinate preventive and corrective maintenance to maximize vehicle reliability and operational efficiency.</li><li>Supervise drivers and delivery assistants, ensuring attendance, operational compliance, and adherence to delivery schedules.</li><li>Ensure compliance with company policies, Lebanese transportation regulations, and Health, Safety &amp; Environment (HSE) standards.</li><li>Monitor distribution performance, delivery efficiency, and customer satisfaction, identifying opportunities for continuous improvement.</li><li>Prepare and maintain accurate operational reports, delivery records, and distribution documentation.</li><li>Resolve operational challenges and customer delivery concerns promptly and effectively.</li><li>Support the implementation of initiatives that improve distribution processes and optimize operational efficiency.</li><li>Act on behalf of the Distribution Manager during their absence, ensuring the continuity of daily operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field.</li><li>Minimum 5 years of experience in distribution, logistics, transportation, or fleet operations, preferably in the LPG, oil &amp; gas, or FMCG industry.</li><li>Strong leadership, planning, and coordination skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Good knowledge of fleet management and transportation operations.</li><li>Familiarity with HSE standards and Lebanese transportation regulations is an advantage.</li><li>Proficiency in Microsoft Office, particularly Excel; experience with ERP systems is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li></ul><p></p></section>

We are seeking a proactive and results-oriented Assistant Distribution Manager to join our team. The successful candidate will support the Distribution Manager in overseeing daily bulk propane (Vrac) distribution operations, ensuring safe, efficient, and timely deliveries while maintaining the highest standards of customer service and operational excellence. <br> <br>Key Responsibilities <br>Assist in planning, organizing, and monitoring daily bulk propane (Vrac) distribution operations. <br>Coordinate with the Drivers, Maintenance, Sales, and Customer Service departments to ensure smooth and uninterrupted distribution activities. <br>Monitor fleet availability and coordinate preventive and corrective maintenance to maximize vehicle reliability and operational efficiency. <br>Supervise drivers and delivery assistants, ensuring attendance, operational compliance, and adherence to delivery schedules. <br>Ensure compliance with company policies, Lebanese transportation regulations, and Health, Safety & Environment (HSE) standards. <br>Monitor distribution performance, delivery efficiency, and customer satisfaction, identifying opportunities for continuous improvement. <br>Prepare and maintain accurate operational reports, delivery records, and distribution documentation. <br>Resolve operational challenges and customer delivery concerns promptly and effectively. <br>Support the implementation of initiatives that improve distribution processes and optimize operational efficiency. <br>Act on behalf of the Distribution Manager during their absence, ensuring the continuity of daily operations. <br> <br>Qualifications & Requirements <br>Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field. <br>Minimum 5 years of experience in distribution, logistics, transportation, or fleet operations, preferably in the LPG, oil & gas, or FMCG industry. <br>Strong leadership, planning, and coordination skills. <br>Excellent problem-solving and decision-making abilities. <br>Good knowledge of fleet management and transportation operations. <br>Familiarity with HSE standards and Lebanese transportation regulations is an advantage. <br>Proficiency in Microsoft Office, particularly Excel; experience with ERP systems is preferred. <br>Strong communication and interpersonal skills. <br>Ability to work under pressure and manage multiple priorities in a fast-paced environment

Strong organizational and communication skills <br>Ability to multitask and team work. <br>Basic knowledge of business operations and administration Manage day-to-day office operations, Coordinate activities across different departments, Handle administrative tasks and reporting. Experience 2- 3 years

<p>Strong organizational and communication skills <br>Ability to multitask and team work. <br>Basic knowledge of business operations and administration Manage day-to-day office operations, Coordinate activities across different departments, Handle administrative tasks and reporting. Experience 2- 3 years</p>

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff. <br>Ensure exceptional customer service and promptly resolve guest concerns or complaints. <br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations. <br>Control labor costs, food costs, and operating expenses while maximizing profitability. <br>Prepare and analyze daily, weekly, and monthly sales and operational reports. <br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages. <br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service. <br>Recruit, train, coach, and evaluate employees to maintain a high-performing team. <br>Develop staff schedules to ensure adequate coverage while controlling labor costs. <br>Implement company policies, operational procedures, and service standards. <br>Drive sales through promotional activities, upselling initiatives, and customer engagement. <br>Ensure compliance with company policies, food safety standards, and local regulations. <br> <br>Qualifications <br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. <br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager. <br>Experience managing an international cuisine restaurant is required. <br>Strong leadership, communication, and team management skills. <br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office and restaurant POS systems. <br>Ability to work flexible hours, including evenings, weekends, and holidays

Job Summary <br> <br>We are looking for a highly organized, proactive, and versatile Office & Executive Support Coordinator to manage the day-to-day administrative operations of the office while providing direct support to management and the COO. <br> <br>The ideal candidate is detail-oriented, reliable, well-organized, and comfortable handling a variety of administrative, executive support, office management, social media, and basic accounting tasks. <br> <br>Key Responsibilities <br> <br>Office Administration & Management <br> <br>Manage the daily administrative operations of the office. <br>Ensure the office is organized, clean, well-stocked, and running efficiently. <br>Manage office supplies, stationery, kitchen supplies, and other office needs. <br>Coordinate purchases, suppliers, maintenance, and office services. <br>Handle general office paperwork, filing, documentation, and administrative records. <br>Maintain organized physical and digital office files. <br>Assist with correspondence, documents, forms, and other administrative tasks. <br> <br>Executive & Management Support <br> <br>Provide administrative and organizational support to the Manager. <br>Assist with scheduling, meetings, appointments, follow-ups, and correspondence. <br>Help prepare documents, presentations, reports, and meeting materials. <br>Follow up on pending tasks and ensure important matters are properly tracked. <br>Provide day-to-day administrative support to the COO. <br>Assist the COO with various operational and administrative tasks as required. <br> <br>Social Media Support <br> <br>Support the social media team with ideas and content suggestions. <br>Contribute ideas for social media posts, campaigns, and office/company activities. <br>Assist in collecting information, photos, and materials needed for social media content. <br>Help coordinate internal activities that can be used for company communication and social media. <br> <br>Basic Accounting & Financial Administration <br> <br>Assist the accounting department with basic administrative and accounting tasks. <br>Prepare and organize invoices, receipts, payment records, and related documents. <br>Assist with filing and maintaining financial documentation. <br>Follow up on basic administrative matters related to invoices and payments when required. <br>Requirements <br>Previous experience in office administration, executive assistance, or a similar role. <br>Excellent organizational and time-management skills. <br>Strong attention to detail and ability to multitask. <br>Good written and verbal communication skills. <br>Proficiency in Microsoft Office / Google Workspace. <br>Ability to handle confidential information professionally. <br>Basic knowledge of accounting and financial administration is an advantage. <br>Good understanding of social media and content ideas is an advantage. <br>Proactive, responsible, flexible, and able to work independently. <br>Ability to prioritize tasks and work in a fast-paced environment. <br>Key Qualities <br>Highly organized and detail-oriented <br>Proactive and resourceful <br>Trustworthy and discreet <br>Good communication and interpersonal skills <br>Flexible and willing to support different departments <br>Strong follow-up and problem-solving skills <br>Positive and professional attitude

We are looking for a motivated, organized, and experienced Assistant HR Manager to join our team. <br>Key Responsibilities <br>• Assist with daily HR operations and employee relations <br>• Support recruitment, interviewing, and onboarding processes <br>• Maintain and update employee records and HR documentation <br>• Assist with attendance, leave, and payroll coordination <br>• Support the implementation of HR policies and procedures <br>• Handle employee inquiries and provide HR support <br>• Assist the HR Manager with various administrative tasks and HR projects <br>Requirements <br>• Bachelor’s degree in Human Resources, Business Administration, or a related field <br>• 2–3 years of HR experience <br>• Previous experience in the Food & Beverage (F&B) industry is a must <br>• Strong knowledge of HR practices and employee relations within the F&B/hospitality sector <br>• Excellent communication and interpersonal skills <br>• Strong organizational and time-management abilities <br>• Ability to handle confidential information professionally <br>• Good knowledge of Microsoft Office <br>• Fluent in English

SCOPE OF THE JOB: <br> <br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing <br>support to the Store Manager in the effective running of the Store, in order to ensure the highest <br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing <br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service, <br>Communication skills, Time Management, Leadership etc… <br> <br>KEY RESPONSIBILITIES: <br> <br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions <br>by offering expert advices in compliance with quality and customer service standards. <br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in <br>order to ensure that activities are carried out in the most efficient manner. <br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is <br>effectively matched to the Stores operational requirements in a cost effective manner. <br>- Report occurring operational issues and handle customer complaints in a timely manner, <br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness <br>and customer satisfaction. <br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance <br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt. <br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all <br>items are being offered on time. <br>- Assist the Store Manager in handling the maintenance of inventories and placement of product <br>orders to ensure effective stock management and availability of products. <br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures <br>regarding petty cash, reporting, systems, etc. are respected. <br>- Support the Store Managers in providing the team with the necessary support in terms of <br>training and development in order to optimize sales results. <br>- Assist the Store Manager in the preparation of the required reports in a timely & organized <br>manner, & ensure that all related records are documented. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>JOB REQUIREMENTS: <br> <br>- Education: Bachelor Degree in Business Administration, or any related field. <br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus

<p>Lead and manage all engineering and maintenance operations of the hotel. Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment. Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems. Maintain compliance with local regulations, health, safety, environmental, and quality standards. Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives. Monitor utility consumption and implement energy conservation and sustainability initiatives. Prepare and manage the departmental budget, forecasts, and maintenance expenses. Build and maintain effective relationships with contractors, suppliers, and regulatory authorities. Ensure timely resolution of maintenance requests to support smooth hotel operations. Lead, coach, and develop the Engineering team while fostering a culture of safety, accountability, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or a related field). Professional engineering certification or membership is an advantage. Minimum 8 10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements. Excellent leadership, project management, analytical, and problem-solving skills. Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office applications.</p>

<p>Lead and manage all engineering and maintenance operations of the hotel. Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment. Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems. Maintain compliance with local regulations, health, safety, environmental, and quality standards. Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives. Monitor utility consumption and implement energy conservation and sustainability initiatives. Prepare and manage the departmental budget, forecasts, and maintenance expenses. Build and maintain effective relationships with contractors, suppliers, and regulatory authorities. Ensure timely resolution of maintenance requests to support smooth hotel operations. Lead, coach, and develop the Engineering team while fostering a culture of safety, accountability, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or a related field).</li><li>Professional engineering certification or membership is an advantage.</li><li>Minimum 8 10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements.</li><li>Excellent leadership, project management, analytical, and problem-solving skills.</li><li>Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office applications.</li></ul>

We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys. <br> <br>The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments. <br> <br>This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule. <br> <br>Key Responsibilities: <br> <br>* Manage assigned student applications from initial document collection through application submission, admission and enrolment. <br>* Create and maintain clear timelines, priorities and action plans for assigned applications. <br>* Explain application requirements, required documents, deadlines and next steps clearly to applicants. <br>* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission. <br>* Track application progress, important deadlines, pending requirements and outstanding actions. <br>* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone. <br>* Provide regular updates regarding application status and any actions required from the applicant. <br>* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required. <br>* Coordinate university interviews, entrance examinations and other application-related requirements. <br>* Support applicants with visa documentation and enrolment procedures when required. <br>* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions. <br>* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays. <br>* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary. <br>* Take ownership of assigned cases and ensure they progress accurately and within the required timelines. <br>* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process. <br>* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience. <br> <br>Requirements: <br> <br>* Bachelor’s degree in Business Administration, Communication, Management or a related field. <br>* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role. <br>* Fluency in written and spoken English and Arabic. <br>* Strong communication and interpersonal skills. <br>* Excellent organisational, planning and time-management skills. <br>* Strong attention to detail and the ability to work accurately. <br>* Ability to manage multiple application cases, priorities and deadlines simultaneously. <br>* Strong follow-up skills and the ability to take ownership of assigned responsibilities. <br>* Good problem-solving skills and the ability to identify potential issues before they cause delays. <br>* Confidence communicating through telephone, email and WhatsApp. <br>* Good computer skills and confidence using CRM systems and digital collaboration tools. <br>* Ability to maintain accurate records and follow internal processes consistently. <br>* A professional, proactive, solution-focused and service-oriented attitude. <br>* Previous experience in university admissions, visa processing or application support would be an advantage. <br>* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office. <br> <br>Working Schedule: <br> <br>Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break. <br> <br>Saturday: 9:00 am to 1:30 pm, including a 30-minute break

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Sales Manager to join our team . As a sales Manager, you will play a crucial role in driving our company's revenue growth, developing and implementing sales strategies, and leading a high-performing sales team.</p><br><ul><li>To develop in conjunction with the Director of Sales &amp; Marketing structures, timely, achievable personal business plan.</li><li>To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Mövenpick Hotels &amp; Resorts Policies and Procedures.</li><li>To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results.</li><li>To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales and Marketing.</li><li>Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for a comprehensive client servicing, achieving targets and maximum productivity.</li><li>Provide service that is sincere, warm and enthusiastic, ensuring guests’/residents’ &amp; colleague’s satisfaction at all times.</li><li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.</li></ul><br>Qualifications<br><br><ul><li>Proven experience as a Sales Manager or in a similar leadership role</li><li>Strong track record of achieving and exceeding sales targets</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Demonstrated ability to develop and implement successful sales strategies</li><li>Advanced negotiation and presentation skills</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div>

A well-established company located in Antelias is looking for a motivated and creative Marketing Executive to join its team. <br> <br>Key Responsibilities: <br>• Support the planning and execution of marketing campaigns across digital, print, and event channels. <br>• Develop and maintain the annual marketing calendar. <br>• Conduct market and competitor research to identify trends and opportunities. <br>• Create and coordinate marketing content, presentations, social media materials, and promotional activities. <br>• Organize product, lifestyle, and campaign photoshoots. <br>• Manage and update the company’s website, application, and social media platforms. <br>• Monitor campaign performance, digital engagement, and customer interaction. <br>• Coordinate with Operations, Sales, creative teams, external agencies, and vendors. <br>• Support events, product launches, promotions, and sponsorship activities. <br> <br>Requirements: <br>• Bachelor’s degree in Marketing, Business, Communications, or a related field. <br>• 1–3 years of relevant marketing experience. <br>• Good knowledge of marketing principles and digital marketing tools. <br>• Strong written and verbal communication skills. <br>• Creative, organized, and detail-oriented. <br>• Ability to manage multiple projects and meet deadlines. <br>• Proficiency in Microsoft Office; knowledge of graphic design or marketing software is a plus

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

<p>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives. Develop and implement people strategies that support organizational growth and operational excellence. Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives. Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing. Ensure compliance with local labor laws, company policies, and statutory requirements. Oversee performance management, compensation and benefits, employee relations, and disciplinary processes. Develop and monitor the annual People &amp; Culture budget. Partner with department leaders to identify workforce needs and support business performance. Lead learning and development initiatives to enhance employee capability and career growth. Maintain accurate employee records, HR metrics, and management reports. Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field. A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage. Minimum 8 10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry. Previous experience with Accor or an international hotel brand is preferred. Strong knowledge of Labour Law, HR best practices, and employee relations. Proven leadership, communication, coaching, and change management skills. Proficiency in HR systems and Microsoft Office applications.</p>

<p>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service. Develop and implement strategies to maximize revenue, profitability, and guest satisfaction. Ensure exceptional service quality and consistent dining experiences across all outlets. Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs. Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences. Ensure compliance with food safety, hygiene, health, and sanitation regulations. Analyze business performance and identify opportunities to improve productivity and operational efficiency. Build and maintain strong relationships with guests, suppliers, and business partners. Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul>