وظائف مدير مكتب

Job Description <br>Reports to Owner <br>Position purpose <br>The Executive Assistant to the Owner provides high-level administrative, operational, and personal support. The position serves as a central point of coordination for the Owner’s priorities, supports the assessment of new business opportunities, and ensures timely follow-up with internal and external stakeholders. The role requires discretion, independent judgment, and the ability to work effectively in a changing business environment. <br>Key responsibilities <br>Executive support and coordination <br>• Manage the Owner’s calendar, meetings, appointments, correspondence, and travel arrangements; prepare agendas, briefing notes, and supporting documents. <br>• Attend meetings when requested, record key decisions and action points, and follow through with responsible parties to ensure agreed deadlines are met. <br>• Prioritize incoming requests and communications, respond or escalate as appropriate, and provide the Owner with accurate, concise status updates. <br>• Maintain organized and secure business records, contact lists, schedules, and confidential documents. <br>Business development and expansion <br>• Conduct preliminary research on potential countries and markets, including customer demand, competition, operating conditions, and commercial opportunities; present findings and recommendations for the Owner’s consideration. <br>• Identify prospective customers, suppliers, and partners; coordinate introductions, meetings, and ongoing communication. <br>• Assist in preparing business plans, feasibility summaries, presentations, and project updates in collaboration with relevant internal teams and external advisers. <br>• Monitor the progress of expansion initiatives and new ventures, track milestones and dependencies, and raise risks or delays promptly. <br>Stakeholder follow-up <br>• Serve as a professional liaison with customers, suppliers, business partners, and internal departments on matters delegated by the Owner. <br>• Follow up on quotations, proposals, commitments, documentation, and deliverables; ensure stakeholders receive timely and accurate updates. <br>• Draft clear, polished emails and other communications appropriate to each audience. <br>Personal and family support <br>• Coordinate selected personal and family appointments, travel, bookings, service providers, and administrative matters as requested by the Owner. <br>• Handle all personal and family information with the highest level of confidentiality, sensitivity, and professional judgment. <br>Qualifications and competencies <br>• Proven experience as an Executive Assistant, Personal Assistant, or in a comparable role supporting a business owner or senior executive. <br>• Excellent written and verbal communication skills and the ability to represent the Owner professionally with varied stakeholders. <br>• Strong organizational, research, analytical, and follow-up skills, with the ability to manage multiple priorities and meet deadlines. <br>• Maturity, confidence, initiative, sound judgment, and a high degree of discretion and integrity. <br>• Proficiency in Microsoft Office, digital calendars, and document and task management tools. <br>• Ability to work independently while coordinating effectively with colleagues and external parties. <br>Travel and working arrangements <br>The position requires willingness to travel as business needs arise and flexibility in working hours. The Owner may occasionally require support by phone outside regular working hours, including weekends, for time-sensitive matters. Travel frequency and availability expectations will be agreed during the hiring process

We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience. <br> <br>Key Responsibilities: <br> <br>- Lead and manage all housekeeping operations across 5-star projects and luxury properties. <br>- Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization. <br>- Supervise housekeeping teams, supervisors, attendants, and support staff. <br>- Plan staff schedules, assignments, and daily housekeeping operations. <br>- Inspect guest rooms, suites, public areas, back-of-house areas, and service areas. <br>- Ensure all areas consistently meet luxury hospitality standards. <br>- Develop and implement housekeeping procedures, checklists, and quality-control standards. <br>- Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment. <br>- Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments. <br>- Manage external housekeeping and specialized service providers when required. <br>- Monitor inventory and control housekeeping costs and consumption. <br>- Train, coach, and evaluate housekeeping staff to maintain high service standards. <br>- Handle VIP requirements and ensure personalized service for high-profile guests and residents. <br>- Ensure compliance with health, safety, hygiene, and environmental standards. <br>- Conduct regular inspections and take immediate corrective action when required. <br>- Prepare operational reports and provide recommendations to senior management. <br> <br>Requirements: <br> <br>- 15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects. <br>- Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position. <br>- Strong knowledge of luxury housekeeping standards and quality-control procedures. <br>- Proven experience managing large housekeeping teams and multiple operations. <br>- Excellent leadership, organization, and staff-management skills. <br>- Strong attention to detail and a passion for maintaining exceptional standards. <br>- Experience handling VIP guests, executives, and high-profile residences is a strong advantage. <br>- Excellent communication and interpersonal skills. <br>- Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management. <br>- Ability to work under pressure and manage multiple priorities. <br>- Professional appearance, discretion, reliability, and a high level of integrity are essential. <br>- Hospitality or housekeeping-related certification is an advantage. <br> <br>???? Interested candidates are invited to send their CV <br>Location: Broumana | Lebanon

JOB DESCRIPTION <br> <br>Facility Manager – Buildings & Property Management <br> <br>Location:** Lebanon <br>Position:** Facility Manager <br>Reports to:** Management <br> <br>1. Position Overview <br> <br>We are looking for an experienced and hands-on **Facility Manager** to oversee the daily operation, maintenance, safety and service quality of our properties in Lebanon. <br> <br>The portfolio includes a **mixed-use building comprising residential apartments, company offices and doctors' offices**, as well as a **separate building dedicated to student apartments**. <br> <br>The successful candidate should have strong practical knowledge of building maintenance, the ability to identify technical problems, obtain and negotiate quotations, supervise contractors and ensure that maintenance works are completed properly, on time and within budget. <br> <br>2. Building & Facility Management <br> <br>2.1 Manage the daily operation and maintenance of both buildings. <br> <br>2.2 Conduct regular inspections of apartments, offices, common areas, technical rooms and building facilities. <br> <br>2.3 Ensure that all buildings are clean, safe, functional and properly maintained. <br> <br>2.4 Follow up on maintenance requests from tenants, companies, doctors and student residents. <br> <br>2.5 Coordinate preventive and corrective maintenance activities. <br> <br>2.6 Maintain proper records of maintenance activities, repairs, incidents and service contracts. <br> <br> 3. Technical & Maintenance Responsibilities <br> <br>3.1 Have practical knowledge of **HVAC and air-conditioning systems**, including basic troubleshooting, servicing and maintenance. <br> <br>3.2 Have good knowledge of **plumbing systems**, including water supply, drainage, pumps, tanks, leaks and sanitary fixtures. <br> <br>3.3 Have good knowledge of **electrical systems**, including lighting, switches, breakers and basic troubleshooting. <br> <br>3.4 Have practical knowledge of **painting, plastering, wall repairs and general finishing works**. <br> <br>3.5 Have knowledge of **carpentry, doors, locks, furniture and general building repairs**. <br> <br>3.6 Understand the operation and maintenance requirements of **water pumps, water tanks, generators and backup systems**. <br> <br>3.7 Identify technical problems and determine the appropriate type of technician or contractor required. <br> <br>3.8 Supervise maintenance works and ensure that the work is completed according to the required standards. <br> <br>4. Contractors & Suppliers Management <br> <br>4.1 Identify and maintain a reliable network of technicians, contractors and suppliers. <br> <br>4.2 Request quotations for maintenance, repair and renovation works. <br> <br>4.3 Compare quotations based on price, quality, scope of work and reliability. <br> <br>4.4 Negotiate prices, payment terms, scope of work and completion schedules. <br> <br>4.5 Verify that quotations accurately reflect the required work. <br> <br>4.6 Supervise contractors while working on site. <br> <br>4.7 Check the quality of completed work before recommending payment or approval. <br> <br>4.8 Develop and maintain good relationships with reliable suppliers and contractors. <br> <br>### 5. Cost Control & Procurement <br> <br>5.1 Obtain competitive quotations for maintenance and facility requirements. <br> <br>5.2 Negotiate with suppliers and contractors to obtain competitive prices and favourable terms. <br> <br>5.3 Monitor maintenance expenses and identify opportunities for cost reduction. <br> <br>5.4 Ensure that unnecessary repairs and expenses are avoided. <br> <br>5.5 Plan preventive maintenance to reduce recurring breakdowns and emergency costs. <br> <br>5.6 Maintain proper records of quotations, purchase requests, invoices and maintenance expenses. <br> <br>### 6. Residential & Student Buildings <br> <br>6.1 Follow up on apartment maintenance requirements and tenant requests. <br> <br>6.2 Inspect apartments before and after occupancy when required. <br> <br>6.3 Coordinate maintenance between tenants, technicians and management. <br> <br>6.4 Ensure that common areas and facilities are properly maintained. <br> <br>6.5 Monitor recurring maintenance problems and recommend permanent solutions. <br> <br>6.6 Ensure that the student apartment building is properly maintained and operational throughout the year. <br> <br>### 7. Safety & Compliance <br> <br>7.1 Conduct regular inspections to identify potential safety and maintenance risks. <br> <br>7.2 Ensure that buildings and common areas are maintained in a safe condition. <br> <br>7.3 Follow up on fire safety equipment and emergency systems. <br> <br>7.4 Coordinate required inspections, certifications and maintenance services. <br> <br>7.5 Immediately report major technical, structural or safety issues to management. <br> <br>8. Qualifications & Experience <br> <br>8.1 Minimum **5 years of relevant experience** in facility management, building management, property management or maintenance management. <br> <br>8.2 Experience managing residential, commercial or mixed-use buildings. <br> <br>8.3 Strong practical knowledge of AC/HVAC, plumbing, electrical works, painting and general building maintenance. <br> <br>8.4 Experience dealing with contractors, technicians and suppliers. <br> <br>8.5 Strong negotiation and quotation e

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&amp;R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all Food &amp; Beverage operations, including restaurants, bars, banquets &amp; room service.</li><li>Develop and implement strategies to maximize revenue, profitability, and guest satisfaction.</li><li>Ensure exceptional service quality and consistent dining experiences across all outlets.</li><li>Monitor financial performance, prepare departmental budgets, forecasts, and control operating costs.</li><li>Work closely with the Executive Chef and department leaders to develop innovative menus, promotions, and guest experiences.</li><li>Ensure compliance with food safety, hygiene, health, and sanitation regulations.</li><li>Analyze business performance and identify opportunities to improve productivity and operational efficiency.</li><li>Build and maintain strong relationships with guests, suppliers, and business partners.</li><li>Recruit, train, coach, and develop the Food &amp; Beverage team, fostering a culture of excellence, collaboration, and continuous improvement.</li><li>Ensure all Food &amp; Beverage operations comply with company policies and local regulatory requirements.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8–10 years of progressive Food &amp; Beverage management experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of restaurant, bar, banquet, and catering operations.</li><li>Proven experience in financial management, budgeting, cost control, and revenue optimization.</li><li>Excellent leadership, communication, interpersonal, and decision-making skills.</li><li>Strong understanding of food safety standards, HACCP principles, and local health regulations.</li><li>Proficiency in Microsoft Office and hotel management systems.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

Duties and Responsibilities <br> <br>• Own the daily management, accuracy, availability, and commercial presentation of all Shopify online-store pages and related e-commerce touchpoints. <br>• Prepare online boutiques for new items, campaigns, events, seasonal holidays, collaborations, and commercial themes in coordination with Marketing and Visual Merchandising. <br>• Request approved visuals from Hugo Boss Head Office and coordinate banners, image dimensions, themes, copy, and other materials with Marketing before publication. <br>• Upload and update visual content, banners, promotions, boutiques, menus, links, and product presentation across Shopify, ensuring that every click directs customers to the correct destination. <br>• Validate website content and display before publishing, including image clarity, accessibility, banner quality, event relevance, promotional accuracy, and overall attractiveness. <br>• Review sell-out and stock information, highlight seasonal collections and priority menus, and push high-inventory items, top-performing product groups, and commercial focus products online. <br>• Receive online-order notifications through the platform or WhatsApp, assign collection requests to branches, and coordinate drivers, stores, Logistics, and the packing team throughout fulfilment. <br>• Verify returned-to-warehouse items received from branches, confirm logistics-system receipt, add the correct bill or reference to each item, and remove avoidable packing delays. <br>• Confirm item availability, ensure orders are packed according to requirements, create and print Aramex shipment labels, arrange pickup, and inform customers of expected delivery dates. <br> <br>Qualifications <br>Education <br>• Bachelor's degree in E-Commerce, Marketing, Business Administration, Digital Business, Information Systems, Retail Management, or a related field. Relevant certification in Shopify, digital marketing, analytics, or customer experience is an advantage. <br>Experience <br>• 7-10 years of progressive experience in e-commerce, online retail, digital operations, customer experience, or a related discipline. <br>• At least 3 years in an e-commerce management or team-lead role with responsibility for online sales, Shopify operations, order fulfilment, delivery partners, and customer service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At AKQA, we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.</p><br><p>Creatives at AKQA apply artistry and craftsmanship to strategic insight to craft beautiful brands, products, campaigns and experiences that stop people in their tracks. Skilled storytellers, they work in a multidisciplinary environment to unlock new value for our clients.</p><br><p>As an Art Director in Beirut, you’ll play an essential role in the strategy, conception and design of beautiful ideas, experiences, products and more. You’ll use your exceptional creative thought and craft skills to produce transformative work for regional and global clients, working with a team of multidisciplinary creatives within the studio and across the network.&amp;nbsp;</p><br><p>At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields.&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p><strong>ROLE REQUIREMENTS</strong></p><br><p><strong>Lead with creative hunger.</strong> Drive concepts, visuals, and design systems with the energy of a maker and the ambition of a leader, pushing every idea to be braver, sharper, and more culturally relevant.<br></p><br><p><strong>Be a storyteller with taste.</strong> Shape narratives through visuals, composition, rhythm, and emotion, not just decoration. Every frame, layout, and edit must convey intention, story, and meaning.<br></p><br><p><strong>Craft with obsession.</strong> Whether it's a platform identity, a film, a digital experience, a product UI, or a prototype, treat details like a signature. Your work should feel unmistakably world-class.<br></p><br><p><strong>Think beyond the screen.</strong> Build ideas that live as acts, installations, products, content ecosystems, and tech-enabled experiences, not just campaigns. Bring innovation and experimentation into the room naturally.<br></p><br><p><strong>Make ideas PR-able by design.</strong> Create visuals and concepts that earn cultural attention, not just meet a brief. Understand what travels regionally and globally, and design for impact.</p><br><p><strong>Own the process end-to-end.</strong> From early sketches to motion tests to production supervision, push the idea through every phase. Know when to be hands-on and when to lead from altitude.</p><br><p><strong>Collaborate like a modern creative.</strong> Work fluidly with writers, strategists, technologists, designers, makers, AI systems, and the broader AKQA network. Seek friction that makes the work stronger.<br></p><br><p><strong>Elevate the room.</strong> Bring energy, references, inspiration, and ideas that push the team forward. Mentor juniors, shape thinking, and help raise the studio's creative temperature.<br></p><br><p><strong>Challenge the brief, respectfully.</strong> Ask the questions others don't. Find the tension, expose the opportunity, and push for the version of the work that truly moves people.<br></p><br><p><strong>Present with creative conviction.</strong> Show work with clarity, story, and craft, helping clients feel the ambition, vision, and emotional intent behind each idea.<br></p><br><p><strong>Guard the quality.</strong> Be accountable for every output. Ensure every visual, layout, prototype, and film frame meets AKQA's global standards and reflects the studio's ambition.</p><br><p>&amp;nbsp;</p><br><p><strong>QUALITIES AND CHARACTERISTICS</strong></p><br><ul><li>You have a compelling portfolio of work that demonstrates high-quality art direction and concepting across a variety of projects.</li><li>Proven creative success working in collaborative, multi-functional teams.</li><li>Strong information presentation skills, visual and written.</li><li>You have a breadth of cultural reference points.</li><li>You have a drive to break boundaries and craft the best ideas of their kind in the world.</li><li>You are passionate, driven and obsessed about your craft and stay on top of best practice in your field.</li><li>Experience in leading a team and working directly with clients is advantageous.</li><li>A degree in Design, Interaction Design, Visual Studies or other design-related field preferred.</li><li>Extensive experience using the most common software.</li><li>Experience of nurturing client relationships.</li><li>Appreciated supplementary skills include a passion for photography, 3D modelling and/or digital installations</li></ul><p><span>We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p><br><p><span>AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p><br><p><strong><span>About WPP</span></strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. We unite&amp;nbsp;cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel&amp;nbsp;in a single company –&amp;nbsp;powered by exceptional talent and our agentic marketing platform, WPP Open,&amp;nbsp;to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit&amp;nbsp;WPP.com.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&amp;R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&amp;R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</span> </div>

# Procurement Manager <br> <br>Location: Lebanon (on site) <br> <br>Department: Supply Chain <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>The Procurement Manager manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Purchasing and Order Management <br>- Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation. <br>- Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers. <br>- Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal. <br>- Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations. <br>- Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements. <br> <br>### Supplier and Principal Coordination <br>- Serve as the daily operational contact with international principals and their export teams. <br>- Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes. <br>- Escalate repeated service failures, and support management in the annual review with each principal. <br>- Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies. <br> <br>### Imports, Shipping and Clearance <br>- Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required. <br>- Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing. <br>- Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection. <br>- Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason. <br>- Coordinate arrival timing with the warehouse so receiving capacity matches the schedule. <br> <br>### Cost and Terms <br>- Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing. <br>- Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for. <br>- Negotiate freight rates, clearance fees and terms with local service providers. <br>- Track price changes from principals and currency impact, and alert management early when landed cost is moving. <br>- Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms. <br> <br>### Stock, Expiry and Planning <br>- Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift. <br>- Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry. <br>- Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock. <br>- Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter. <br>- Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks. <br> <br>### Documentation, Systems and Compliance <br>- Maintain complete and auditable procurement and import files for every shipment. <br>- Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes. <br>- Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival. <br>- Follow the company procurement policy and approval matrix, and support internal and external audit requests. <br> <br>--- <br> <br>## Requirements <br> <br>### Must Have <br>- 5 to 8 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading. <br>- Bachelor's degree in Business Administration, Supply Chain, Economics or a related field. <br>- Hands on experience with import files, shipping documents, incoter

<div><div><div><div><div><strong>JOB PURPOSE<br><br></strong></div><div>Manage the Country’s National Operations facilities and personnel in their provision of pick-up, delivery, service offering through counters and shipment processing services.  Ensure the execution of these services to defined service, cost and quality standards and achieve targeted improvement in operations performance measures. Set and own all operational budgeted costs. Support the sales acquisition and customer maintenance processes for defined customers and physical channels to achieve profitable revenue growth for DHL and improved customer satisfaction. Responsible for customs clearance both inbound and outbound to achieve the highest Transit Time standard. Responsible for security within the Country employees, shipments and facilities.</div></div><div><strong><br></strong></div><div><strong>PRINCIPAL ACCOUNTABILITIES</strong></div><div><ul><li>Direct accountability for the service performance and operational cost of the Country’s Operations against defined standards and targets.</li><li>Gateways within the Country maintaining and achieving BIC Gateway status.</li><li>Security compliance within the country, maintaining and achieving new TAPA facilities.</li><li>All Facilities upkeep and ideal location within the Country</li><li>Responsible for Country maintaining ISO9001, ISO1401, ISO1800</li><li>Responsible for planning new facility locations and customer touch points.</li><li>Ownership of the costs & cost target achievement, with the Business Units.</li><li>Ensure pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.</li><li>Ensure implementation of, and compliance to regional and country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.</li><li>Manage and support business acquisition and customer relationship management from the Operations perspective for defined customers, both directly with customers through all physical channels and in conjunction with appropriate DHL sales management.</li><li>Monitor Operations performance against service targets and cost targets and ensure the implementation of actions to reverse identified areas of under-performance.</li><li>Ensure that service provided by counter staffs through the service centers are in line with DHL’s standards set for delighting customers to maximize cash sales.</li><li>Ensure the effective implementation and deployment of Regional and Country projects, programmes and initiatives, and the realization of agreed business benefits, within Ground Operations.</li><li>Ensure that the team is provided with clear direction and performance standards and is staffed, trained and motivated to meet set targets.  Perform the Motiv8 process regularly for direct reports to manage individual performance and career aspirations.</li><li>As security is a vital and integral part of our business and as such contributes to its overall success, line managers are responsible for compliance to DHL security policies and procedures.</li><li>Co-ordinate with Regional Hub and Transportation department, sales and third party contractors to maintain and expand the road haulage network in line with market demands, both in terms of transit times and security.</li><li>Monitor and measure the transit time performance against performance targets.   </li><li>Take the necessary action at origin and/or destination to ensure transit time targets are achieved.</li><li>Work closely with local management to oversee the construction/renovation of all new and existing facilities to ensure they are designed to cope with projected volumes of shipments forecasted over the next five years.</li><li>Manage the co-ordination between country management team and functions and develop the country’s quality strategy in line with ISO 9001, ISO 1400(EMS) – ISO 1800(H&S) and beyond.</li><li>Measure and evaluate service performance using Service Quality Index.</li><li>Ensure performance monitoring is relevant, concise and accessible to all users.</li><li>To develop, implement and manage security country wide<br></li></ul><div><strong>NATURE AND SCOPE</strong></div></div><div><br></div><div><div><strong>a) Context</strong></div><div><br></div><div>The Country National Operations Manager has direct management responsibility for the Country’s Operations personnel, equipment, consumables and facilities.  Specifically, he/she is responsible for the service and operational cost performance for the Country’s Operations against agreed budget, standards and targets, and the definition and implementation of actions and plans to improve this performance. Improve and maintain high performance in customs clearance.</div><div><br></div><div><strong>b) Reporting Relationships</strong></div><div><strong><br></strong></div><div>The Country National Operations Manager reports to the Country Manager.  This position has xxx direct reports, Ground Ops Manager, Quality and H&S Manager, Security and Facilities Manager, Gateway Manager.</div><div><br></div><div><div><strong>c) Contacts</strong></div><div>                                                          </div><div><em>1. <strong>Internal </strong></em></div><div><strong><br></strong></div><div></div><div>Management Team --> Daily--> Strategy Creation and Development                                                                              </div><div><br></div><div>Services Managers--> Daily--> Leadership, direction and Guidance</div><div>                                                                               </div><div>Gateway staff--> Daily--> Functional co-ordination;network issues and developments</div><div>                                                                                </div><div><em>2. <strong>External</strong> </em></div><div><br></div><div>Building Maintenance Supplies and Contractors -->Infrequently -->Liaison takes place through Procurement and Facilities</div><div>                                   </div><div>Customers -->Daily --> Services support to sales for large contracts or for maintenance of existing deals</div></div></div><div><br></div><div><br></div><div><div><strong>d) Problem Solving</strong></div><div><ul><li>Addressing customer service and operational issues, primarily driven by Ground     Operations and Gateway performance.</li><li>Defining solutions to reverse identified under-performance against service and cost standards and targets within Ground Operations.</li><li>Ensuring compliance to THP –ISO 1900/1800/1400 processes and relevant quality systems.</li><li>Ensuring the implementation of agreed regional and country projects and programmes at operational sites within the country while maintaining the full operational performance of the facilities and personnel.</li><li>Maintaining optimal operational performance within Country Operations, including staffing levels, equipment and supplies availability and functionality, and planning and projecting infrastructure investments to sustain performance and quality levels.</li><li>Managing all country facilities, relocating, maintaining and planning for growth. </li></ul><div><div><strong>e) Decision Making</strong></div><div><ul><li>Service operating policy and procedures</li><li>Services procurement over field spend</li><li>Domestic scheduling and road network</li><li>Services staff recruitment</li><li>Services process flow design and layout</li><li>Services development programmes and schedules</li><li>Shipment data processing standards and equipment</li><li>Services Strategy</li><li>Operating policies and procedures</li><li>Procedure and process flows for interfaces with other departments</li><li>Process flow and procedure design for ISO 9002 certification</li><li>Key performance indicator design for other departments</li><li>Prioritization of tactical actions to improve service and cost performance within country Operations.</li></ul><div><br></div></div></div></div></div><div><div><strong>f) Planning and Organization</strong></div><div></div><div><ul><li>Supports major projects and programs scheduled for deployment in his/her Operations and ensure that agreed local personnel and resources are available for timely completion.</li><li>Ensures compliance with agreed service contingency and recovery plans within Operations and ensures they are aligned with necessary plans or actions in other areas of the Operations and other functions and entities (e.g. Commercial, Aviation,).</li><li>Monitors and reacts appropriately to ensure optimum staffing and other resources are available to maintain service and cost performance standards.</li></ul></div><div><br></div><div><strong>g) Job Challenge</strong></div><div><ul><li>The country may have particular cultural differences to other network locations. There is a high proportion of staff from South East Asia, the Indian Sub Continent and other Middle East / African countries. They have different backgrounds, languages and religious beliefs. The country National Operations Manager has to ensure that all of these differences are taken into consideration when any strategies are being formulated or decisions affecting staff changes and work practices are being effected. </li><li>Must be able to lead, manage, motivate and communicate effectively to all levels of Operations staff within Country Operations.</li><li>Key focus on achieving service excellence within agreed cost parameters while Maintaining a strong customer facing position and driving improvement in Customer satisfaction.</li></ul></div></div><div><br></div><div><div><strong>4. KNOWLEDGE, SKILLS AND EXPERIENCE:</strong></div><div><ul><li>Educated to degree level preferred</li><li>6-8 years experience within Operations with at least 5 years experience of managing large teams .</li><li>Project Management experience preferred.</li><li>Must possess good understanding of Service Theory, Operations Management, ,GSOP, ISO Processes and TAPA.</li><li>Excellent written, oral and presentation skills essential.</li><li>PC skills i.e. sound knowledge of MS Office packages.</li><li>Passion for delighting customers</li><li>Ability to build and lead teams</li><li>Ability to drive superior performance by building a high performance culture</li><li>Demonstrates a high level of commitment, energy and resilience</li><li>Excellent problem solving capabilities</li><li>High tolerance for stress and maintains stable performance under pressure</li><li>Good Planning & Organizing skills</li></ul></div></div></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all People &amp; Culture operations, ensuring alignment with Accor values, policies, and business objectives.</li><li>Develop and implement people strategies that support organizational growth and operational excellence.</li><li>Manage recruitment, onboarding, talent development, succession planning, and employee retention initiatives.</li><li>Foster a positive workplace culture and promote employee engagement, recognition, and wellbeing.</li><li>Ensure compliance with local labor laws, company policies, and statutory requirements.</li><li>Oversee performance management, compensation and benefits, employee relations, and disciplinary processes.</li><li>Develop and monitor the annual People &amp; Culture budget.</li><li>Partner with department leaders to identify workforce needs and support business performance.</li><li>Lead learning and development initiatives to enhance employee capability and career growth.</li><li>Maintain accurate employee records, HR metrics, and management reports.</li><li>Coach and mentor the People &amp; Culture team while promoting a culture of continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li><li>A postgraduate qualification or professional HR certification (e.g., CIPD, SHRM, PHR/SPHR) is an advantage.</li><li>Minimum 8–10 years of progressive Human Resources experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of&nbsp;Labour Law, HR best practices, and employee relations.</li><li>Proven leadership, communication, coaching, and change management skills.</li><li>Proficiency in HR systems and Microsoft Office applications.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and manage all engineering and maintenance operations of the hotel.</li><li>Develop and implement preventive and corrective maintenance programs for all hotel facilities and equipment.</li><li>Ensure the efficient operation of HVAC, electrical, mechanical, plumbing, fire and life safety systems.</li><li>Maintain compliance with local regulations, health, safety, environmental, and quality standards.</li><li>Plan, manage, and oversee renovation projects and capital expenditure (CAPEX) initiatives.</li><li>Monitor utility consumption and implement energy conservation and sustainability initiatives.</li><li>Prepare and manage the departmental budget, forecasts, and maintenance expenses.</li><li>Build and maintain effective relationships with contractors, suppliers, and regulatory authorities.</li><li>Ensure timely resolution of maintenance requests to support smooth hotel operations.</li><li>Lead, coach, and develop the Engineering team while fostering a culture of safety, accountability, and continuous improvement.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or a related field).</li><li>Professional engineering certification or membership is an advantage.</li><li>Minimum 8–10 years of progressive engineering experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Previous experience with Accor or an international hotel brand is preferred.</li><li>Strong knowledge of hotel building systems, preventive maintenance, CAPEX planning, energy management, fire and life safety systems, and local regulatory requirements.</li><li>Excellent leadership, project management, analytical, and problem-solving skills.</li><li>Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office applications.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services.</li><li>Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms.</li><li>Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities.</li><li>Ensure all purchasing activities comply with company policies, financial procedures, and local regulations.</li><li>Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste.</li><li>Review purchase requests, issue purchase orders, and ensure timely delivery of materials.</li><li>Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency.</li><li>Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements.</li><li>Maintain accurate purchasing records, contracts, and supplier documentation.</li><li>Support inventory audits and contribute to budgeting and cost-control initiatives.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field.</li><li>Minimum of <strong>5–7 years</strong> of purchasing or procurement experience, with at least <strong>2 years</strong> in a managerial role within the hospitality industry.</li><li>Strong knowledge of procurement processes, inventory management, and contract negotiation.</li><li>Experience with hotel procurement systems and Microsoft Office applications.</li><li>Excellent negotiation, analytical, and organizational skills.</li><li>Strong communication and interpersonal abilities with the capability to build effective supplier relationships.</li><li>High level of integrity, attention to detail, and problem-solving skills.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p><h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute company strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with company, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a “U.S. person” as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5–10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Operations experience:</strong> Must have 5–10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.</p> <p><strong>Project management:</strong> Must have a minimum of 5–10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> Solidworks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is a plus.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<p>We are looking for a proactive and highly organized Front Desk &amp; Office Administrator to ensure the smooth day-to-day operation of our office. This role serves as the first point of contact for visitors, employees, and service providers while overseeing reception activities, office administration, facilities coordination, and workplace readiness.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Welcome visitors, customers, and employees in a professional and friendly manner.</li><li>Manage incoming calls, mail, courier services, and meeting room bookings.</li><li>Coordinate office maintenance, facilities, and external service providers.</li><li>Monitor office supplies, inventory, and procurement requests.</li><li>Ensure the office remains clean, organized, and fully operational.</li><li>Manage petty cash records and support routine administrative activities.</li><li>Coordinate office arrangements for meetings, training sessions, visitors, and company events.</li><li>Support onboarding by preparing workstations and coordinating with HR and IT.</li><li>Ensure compliance with office health, safety, and housekeeping standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration or a related field.</p><p>2 5 years of experience in office administration, front desk, office management, or a similar role.</p><p>Fluency in Arabic and English (French is an advantage).</p><p>Proficiency in Microsoft Office (Word, Excel, and PowerPoint).</p><p>Strong organizational, communication, and coordination skills.</p><p>Excellent customer service orientation and interpersonal skills.</p><p>Ability to manage multiple tasks with strong attention to detail.</p><p>Professional appearance, integrity, and ability to maintain confidentiality.</p>

We are looking for an experienced Front Office Officer to join our hotel team in Iraq. <br> <br>Requirements: <br> <br>Minimum 5 years of front office experience in the hotel industry. <br>Strong knowledge of hotel front desk operations and guest services. <br>Excellent communication and customer service skills. <br>Proficiency in hotel management systems and Microsoft Office. <br>Ability to work flexible shifts and in a fast-paced environment

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Office Assistant &amp; Junior Invoicing (Female) - Jdeideh (Al Maten)</p><p>Hiring urgently Female Office Assistant &amp; Junior Invoicing for a company located in Jdeide.</p><p>- Prepare and issue client invoices</p><p>- Track payments and manage financial records</p><p>- Answer e-mails and phone calls</p><p>- Assist in Daily office tasks</p><p>Preferably candidate who is living in a nearby area and able to join immediately.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Prepare and issue client invoices</li><li>Track payments and manage financial records</li><li>Answer e-mails and phone calls</li><li>Assist in Daily office tasks</li><li>Preferably candidate who is living in a nearby area and able to join immediately.</li></ul><p></p></section>

Front Office Receptionist <br> <br>Middle Beach Hotel - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team. <br> <br>Key Responsibilities: <br> <br>-Welcome and assist guests and visitors in a friendly and professional manner. <br>-Handle incoming calls, emails, and inquiries. <br>-Manage check-ins and check-outs efficiently. <br>-Process reservations and maintain accurate records. <br>-Coordinate with other departments to ensure excellent guest service. <br>-Perform general administrative and front desk duties. <br> <br>Requirements: <br> <br>-Previous experience in front office, reception, customer service, or hospitality is preferred. <br>-Strong communication and interpersonal skills. <br>-Good computer skills and familiarity with Microsoft Office. <br>-Ability to work independently and multitask in a fast-paced environment. <br>-Professional appearance and positive attitude. <br>Fluency in English is required; Arabic is essential. <br> <br>Working Shift PM 4PM - 12AM <br> <br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you