وظائف مساعد صيدلى في لبنان

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

<p><h4>Location</h4> <p>Lebanese American University (LAU), ITOM Department – Beirut/Byblos, Lebanon</p> <h4>Position type</h4> <p>Visiting faculty position</p> <h4>Start date</h4> <p>Fall 2027</p> <h4>About the position</h4> <p>The Information Technology and Operations Management (ITOM) Department at the Lebanese American University (LAU) invites applications for a visiting assistant professor position with a strong research focus in sustainability, ESG, green finance, climate finance, responsible business, and related areas.</p> <p>The department is seeking a promising early-career scholar who can contribute to the research mission of the Adnan Kassar School of Business (AKSOB), particularly in areas that connect sustainability and responsible business with empirical research, analytics, digital transformation, and evidence-based decision-making.</p> <p>Candidates with a strong publication record or active research pipeline in green banking, green finance, ESG, environmental performance, sustainable development, climate finance, corporate social responsibility, or responsible innovation are particularly encouraged to apply.</p> <h4>Key responsibilities</h4> <p>The successful candidate will be expected to:</p> <ul> <li>Develop and publish high-quality research in internationally recognized peer-reviewed journals.</li> <li>Contribute to AKSOB’s research agenda in sustainability, ESG, green finance, responsible business, and related interdisciplinary areas.</li> <li>Collaborate with faculty members on research papers, grant proposals, research projects, and scholarly initiatives.</li> <li>Support the development of manuscripts, working papers, and research outputs that strengthen the School’s academic visibility.</li> <li>Participate in research seminars, workshops, conferences, and academic events organized by the department and the School.</li> <li>Engage with graduate students and faculty members in research-related activities.</li> <li>Teach a limited number of courses, if needed, in areas related to the candidate’s expertise and departmental needs.</li> </ul> <h4>Qualifications</h4> <p>Applicants should have:</p> <ul> <li>A PhD in Management, Business Administration, Finance, Sustainability, Information Systems, Operations Management, Business Analytics, or a closely related field from an accredited institution.</li> <li>A demonstrated record of research activity, including publications, accepted papers, or manuscripts under review in peer-reviewed journals.</li> <li>Strong empirical research skills, preferably including quantitative methods and tools such as SEM, SmartPLS, SPSS, or related analytical approaches.</li> <li>A clear research agenda aligned with sustainability, ESG, green finance, responsible business, or digital transformation.</li> <li>Strong written and oral communication skills in English.</li> <li>The ability to work collaboratively in a diverse academic environment.</li> </ul> <h4>Preferred areas of expertise</h4> <p>One or more of the following areas would be considered an asset:</p> <ul> <li>Sustainability and responsible business</li> <li>ESG and corporate sustainability</li> <li>Green finance and climate finance</li> <li>Green banking and sustainable financial practices</li> <li>Environmental performance and green strategy</li> <li>Corporate social responsibility</li> <li>Sustainable development and business transformation</li> <li>Sustainability analytics</li> <li>Data-driven decision-making for sustainability</li> <li>Digital transformation and responsible innovation</li> </ul> <h4>About LAU</h4> <p>LAU was founded as a college for women in 1924, tracing its origins back to the first school for girls in the Ottoman Empire started by Presbyterian missionaries in the 1830s. The institution has grown and changed tremendously through the decades, but the enterprising and progressive spirit of those who started it endures.</p> <p>The university now boasts two campuses overlooking the Mediterranean Sea, one in the cosmopolitan city of Beirut and the other in the historic city of Byblos. LAU operates with American higher education standards. It is incorporated in the United States as a non-profit higher education institution through the New York State Education Department. All of LAU’s academic programs are reviewed and approved by this body. In addition, LAU is accredited by the New England Commission of Higher Education, Inc. (NECHE). Several programs are also accredited by authoritative agencies in the United States, Canada, and Europe.</p> <h4>About the Adnan Kassar School of Business</h4> <p>The Adnan Kassar School of Business (AKSOB) focuses on high-quality teaching in a supportive environment to ensure that, upon graduation, its students will possess a competitive advantage in their chosen fields. With a leadership and faculty composed of industry experts as well as top academics and researchers, the main focus of AKSOB is to provide the knowledge, skills, and industry know-how required for success in an ever-evolving and dynamic business world.</p> <p>The school offers bachelor, minor, and master’s degrees at the LAU Beirut and Byblos campuses.</p> <h4>About the ITOM Department</h4> <p>The mission of the Department of Information Technology and Operations Management (ITOM) is to help students at the Adnan Kassar School of Business become proficient in the fields of information systems, information technology management, business analytics, supply chain management, operations management, and related decision sciences.</p> <p>The department strives to generate knowledgeable graduates who are adept at managing technology and operations and who can effectively contribute to their businesses and communities in a constantly changing environment. It also strives to actively collaborate with the corporate sector, consistently innovate, and raise the bar on its research so as to improve the efficacy of education and its reach around the globe.</p> <h4>Application process</h4> <p>Interested candidates are requested to submit:</p> <ul> <li>A letter of interest</li> <li>Curriculum vitae (CV)</li> <li>Research statement outlining current and future research plans</li> <li>Selected publications or working papers</li> <li>Evidence of teaching experience, if available</li> <li>Contact details for references</li> </ul> <p>In your application, please refer to the position number BUS-26-12.</p></p><p></p>

Job Description <div> <p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <p> <u> <strong>Why This Opportunity Matters</strong> </u> </p> <p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> </p> <p> <u> <strong>What You ll Own</strong> </u> </p> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p> </p> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <u> <strong>What Makes You Successful</strong> </u> </p> <p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p></div>

<p><h4>Location</h4> <p>Lebanese American University (LAU), ITOM Department – Beirut/Byblos, Lebanon</p> <h4>Position type</h4> <p>Visiting faculty position</p> <h4>Start date</h4> <p>Fall 2027</p> <h4>About the position</h4> <p>The Information Technology and Operations Management (ITOM) Department at the Lebanese American University (LAU) invites applications for a visiting assistant professor position with a strong research focus in sustainability, ESG, green finance, climate finance, responsible business, and related areas.</p> <p>The department is seeking a promising early-career scholar who can contribute to the research mission of the Adnan Kassar School of Business (AKSOB), particularly in areas that connect sustainability and responsible business with empirical research, analytics, digital transformation, and evidence-based decision-making.</p> <p>Candidates with a strong publication record or active research pipeline in green banking, green finance, ESG, environmental performance, sustainable development, climate finance, corporate social responsibility, or responsible innovation are particularly encouraged to apply.</p> <h4>Key responsibilities</h4> <p>The successful candidate will be expected to:</p> <ul> <li>Develop and publish high-quality research in internationally recognized peer-reviewed journals.</li> <li>Contribute to AKSOB’s research agenda in sustainability, ESG, green finance, responsible business, and related interdisciplinary areas.</li> <li>Collaborate with faculty members on research papers, grant proposals, research projects, and scholarly initiatives.</li> <li>Support the development of manuscripts, working papers, and research outputs that strengthen the School’s academic visibility.</li> <li>Participate in research seminars, workshops, conferences, and academic events organized by the department and the School.</li> <li>Engage with graduate students and faculty members in research-related activities.</li> <li>Teach a limited number of courses, if needed, in areas related to the candidate’s expertise and departmental needs.</li> </ul> <h4>Qualifications</h4> <p>Applicants should have:</p> <ul> <li>A PhD in Management, Business Administration, Finance, Sustainability, Information Systems, Operations Management, Business Analytics, or a closely related field from an accredited institution.</li> <li>A demonstrated record of research activity, including publications, accepted papers, or manuscripts under review in peer-reviewed journals.</li> <li>Strong empirical research skills, preferably including quantitative methods and tools such as SEM, SmartPLS, SPSS, or related analytical approaches.</li> <li>A clear research agenda aligned with sustainability, ESG, green finance, responsible business, or digital transformation.</li> <li>Strong written and oral communication skills in English.</li> <li>The ability to work collaboratively in a diverse academic environment.</li> </ul> <h4>Preferred areas of expertise</h4> <p>One or more of the following areas would be considered an asset:</p> <ul> <li>Sustainability and responsible business</li> <li>ESG and corporate sustainability</li> <li>Green finance and climate finance</li> <li>Green banking and sustainable financial practices</li> <li>Environmental performance and green strategy</li> <li>Corporate social responsibility</li> <li>Sustainable development and business transformation</li> <li>Sustainability analytics</li> <li>Data-driven decision-making for sustainability</li> <li>Digital transformation and responsible innovation</li> </ul> <h4>About LAU</h4> <p>LAU was founded as a college for women in 1924, tracing its origins back to the first school for girls in the Ottoman Empire started by Presbyterian missionaries in the 1830s. The institution has grown and changed tremendously through the decades, but the enterprising and progressive spirit of those who started it endures.</p> <p>The university now boasts two campuses overlooking the Mediterranean Sea, one in the cosmopolitan city of Beirut and the other in the historic city of Byblos. LAU operates with American higher education standards. It is incorporated in the United States as a non-profit higher education institution through the New York State Education Department. All of LAU’s academic programs are reviewed and approved by this body. In addition, LAU is accredited by the New England Commission of Higher Education, Inc. (NECHE). Several programs are also accredited by authoritative agencies in the United States, Canada, and Europe.</p> <h4>About the Adnan Kassar School of Business</h4> <p>The Adnan Kassar School of Business (AKSOB) focuses on high-quality teaching in a supportive environment to ensure that, upon graduation, its students will possess a competitive advantage in their chosen fields. With a leadership and faculty composed of industry experts as well as top academics and researchers, the main focus of AKSOB is to provide the knowledge, skills, and industry know-how required for success in an ever-evolving and dynamic business world.</p> <p>The school offers bachelor, minor, and master’s degrees at the LAU Beirut and Byblos campuses.</p> <h4>About the ITOM Department</h4> <p>The mission of the Department of Information Technology and Operations Management (ITOM) is to help students at the Adnan Kassar School of Business become proficient in the fields of information systems, information technology management, business analytics, supply chain management, operations management, and related decision sciences.</p> <p>The department strives to generate knowledgeable graduates who are adept at managing technology and operations and who can effectively contribute to their businesses and communities in a constantly changing environment. It also strives to actively collaborate with the corporate sector, consistently innovate, and raise the bar on its research so as to improve the efficacy of education and its reach around the globe.</p> <h4>Application process</h4> <p>Interested candidates are requested to submit:</p> <ul> <li>A letter of interest</li> <li>Curriculum vitae (CV)</li> <li>Research statement outlining current and future research plans</li> <li>Selected publications or working papers</li> <li>Evidence of teaching experience, if available</li> <li>Contact details for references</li> </ul> <p>In your application, please refer to the position number BUS-26-12.</p></p><p></p>

<p>We are seeking a highly skilled and experienced Senior Associate, Programmatic to join our commerce team a dynamic and fast-paced team. The ideal candidate will have a deep understanding of the programmatic advertising landscape, excellent analytical skills, and a proven track record of driving successful programmatic campaigns, particularly on Amazon. More importantly, the candidate should be eager to learn and adapt to the requirements of the team and client. This role involves strategic planning, execution, and optimization of programmatic media buys to drive sales growth for commerce clients.</p><p>Campaign Management: Plan, execute, and manage programmatic campaigns across multiple DSPs, with specialization in Amazon DSP. This includes setting up campaigns, managing budgets, optimizing bids, and analyzing performance.</p><p>Audience Targeting: Develop and implement sophisticated audience targeting strategies using first-party, second-party, and third-party data to reach desired demographics and achieve campaign objectives.</p><p>Performance Optimization: Continuously monitor and analyze campaign performance, identifying areas for improvement and implementing optimizations to maximize ROI and achieve KPIs.</p><p>Platform Expertise: Maintain a deep understanding of various programmatic platforms (e.g., Amazon, DV360, The Trade Desk) and stay up to date on industry s best practices and emerging trends.</p><p>Reporting and Analysis: Generate regular reports on campaign performance, providing insights and recommendations to stakeholders. Analyze data to identify trends, opportunities, and areas for improvement.</p><p>Vendor Management: Collaborate with external vendors (Amazon), including DSPs, data providers, and suppliers, to ensure smooth campaign execution and optimal performance.</p><p>Budget Management: Manage campaign budgets effectively, ensuring efficient allocation of resources and maximizing ROI.</p><p>Strategic thinking: Build data-backed, strategic recommendations on achieving client KPIs (sales, NTB, ROAS) through DSP for business reviews, annual strategies and ad-hoc consultancy.</p><p>Collaboration: Work closely with the rest of the commerce team and upper funnel media teams to align programmatic strategies with overall commerce and business objectives.</p><p>Innovation: Explore and test new programmatic technologies, strategies, and tactics to drive innovation and improve campaign performance.</p><p>Development: Working with line manager and team leadership to help train and develop junior team members. Leading by example motivates and encourages those with less experience.</p><p><strong>Desired Candidate Profile</strong></p><p>At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Confidence in core trading platforms, particularly Amazon, DV360 and TTD is plus.</p><p>Market-leading knowledge of digital advertising and programmatic ecosystem, with 2+ years of hands-on experience in programmatic operations &amp; campaign management.</p><p>A good understanding of the programmatic ecosystem which includes programmatic tech - SSPs/ ad exchanges, DSPs, ad servers, and data providers.</p><p>In-depth knowledge of media vendors, platforms, verification partners and DSPs such as Amazon, Display and Video 360, the Trade Desk, etc.</p><p>Familiarity of running campaigns through various buying and deal types including OMP, PMP, programmatic guaranteed with the ability to differentiate each.</p>

<p><h4>Description<\/h4>\n<p><strong>Reports to:<\/strong> Executive Assistant<br>\n<strong>Location:<\/strong> Remote (International)<br>\n<strong>Compensation:<\/strong> $500 \u2013 $750\/month<br>\n<strong>Level:<\/strong> Entry-level<\/p>\n\n<p><strong>Please read this full job post before you apply:<\/strong><\/p>\n<p>Do you thrive on solving problems and figuring out the possible... and impossible?<br>\nDo you like to research tried and true solutions on the web and then adapt those solutions to make anything you do more optimal, efficient, and doable?<br>\nYou'll read web pages, books, watch videos... whatever it takes... to gain what you need to quickly solve a problem. Every day.<br>\nThat's just who you are and how you get stuff done.<br>\nThen this might be the perfect position for you.<\/p>\n\n<h4>Role<\/h4>\n<p>We are hiring a Virtual Admin Assistant to support our EA & Talent Acquisition Lead as a direct proxy. This is a high-trust, high-accountability support role. You will be plugged into the operational backbone of a fast-moving agency and expected to learn quickly, execute reliably, and grow into broader ownership over time.<\/p>\n<p>This role sits at the intersection of Executive Operations, HR & Talent Acquisition, Finance Administration, and Property Management. Your goal over 90 days is to absorb every task and process so that you can handle them independently \u2014 freeing the EA to lead on CEO strategy and Talent Acquisition.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Executive & Administrative Operations<\/strong><\/p>\n<ul>\n<li>Manage G-Drive: organize folders, name documents correctly, maintain version control<\/li>\n<li>Update and maintain the Asana Operations Task Board \u2014 keeping all tasks current, correctly categorized, and properly assigned<\/li>\n<li>Coordinate system access: set up and revoke tool access (Fathom, ClickFunnels, QuickBooks, etc.) as directed<\/li>\n<li>Handle QuickBooks Online admin tasks: send documents to Unloop, organize financial records, basic data entry<\/li>\n<li>Insurance admin: tracking renewals, coordinating paperwork, flagging upcoming deadlines<\/li>\n<\/ul>\n\n<p><strong>Finance & Data<\/strong><\/p>\n<ul>\n<li>Calculate and track the CEO's time burn rate by category based on calendar and briefing data<\/li>\n<li>Build and maintain Google Sheets trackers for financial tracking, expense logging, and reporting<\/li>\n<li>Support coordination: scheduling, note-taking, task follow-up with external stakeholders<\/li>\n<li>Assist with bank account reconciliation tracking and flagging discrepancies<\/li>\n<\/ul>\n\n<p><strong>HR & Talent Acquisition Support<\/strong><\/p>\n<ul>\n<li>Filter and screen resumes in Workable: move candidates through stages, apply the Priority Funnel, flag qualified applicants<\/li>\n<li>Conduct phone screens when the EA is unavailable \u2014 following scripted criteria and submitting written evaluations<\/li>\n<li>Maintain and update the weekly TA reporting tracker: Time to Hire, Cost per Hire, Pipeline Health scores<\/li>\n<li>Help run MVP calls: prep notes, send follow-ups, log outcomes in Asana<\/li>\n<li>Coordinate with hiring managers: send interview links, schedule WHO interviews, follow up on feedback<\/li>\n<li>Support onboarding and offboarding logistics: send system access checklists, track form completion<\/li>\n<\/ul>\n\n<p><strong>Property Management Support<\/strong><\/p>\n<ul>\n<li>Track rental income and flag any delinquencies within 48 hours<\/li>\n<li>Coordinate with third-party vendors (landscapers, contractors, plumbers): get quotes, schedule visits, confirm completion<\/li>\n<li>Log all maintenance expenses in Stessa with receipts within 48 hours of purchase<\/li>\n<li>Monitor utility bills across all 4 properties and flag upcoming due dates 7 days in advance<\/li>\n<li>Assist with property documentation: refinancing paperwork, insurance coordination, lease renewals<\/li>\n<\/ul>\n\n<h4>Who Are We?<\/h4>\n<p>Client Accelerators is the \"go to\" company for coaches, consultants, experts, and authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.<\/p>\n<p>We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.<\/p>\n<p>We\u2019ve been able to have this record growth because of the incredible results we\u2019ve been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies and tactics to doubling, tripling or even 10x their profits by working with us.<\/p>\n<p>We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, and running their ads on these channels to hit agreed upon targets.<\/p>\n<p>Our proven approach has allowed us to spend over $150 million and generate over $300 million in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS, and service-based internet space.<\/p>\n<p>We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and access to world-class training material.<\/p>\n<p>What makes Client Accelerators so different? For one, our founder, Mike Buontempo, is a consultant himself, who has been consulting with different companies and entrepreneurs for the past 13 years.<\/p>\n<p>Our vision is to attract and hire the very best people to help our clients grow profitably and systematically through paid media.<\/p>\n\n<h4>Client Accelerators Core Values<\/h4>\n<ul>\n<li>We are problem solvers: If you spot a problem in our company or a client\u2019s company, provide a solution. There are millions of problems, and not as many problem solvers, be the solution.<\/li>\n<li>Open Source Code: We share what\u2019s working with everyone.<\/li>\n<li>Empty The Bucket: Picture this, if you just spent two hours cleaning your car, you put all of the cleaning materials away, but you notice you missed a spot. What do you do? You go back, get everything back out, and complete the job to perfection.<\/li>\n<li>We\u2019re a \u201cTEAM\u201d not a family: Leaders at CA hire, develop, and cut smartly, so we have superstars at every position.<\/li>\n<li>Ownership Thinking: Going out of your way to make sure your actions and the actions of your peers are in the best interest of the company.<\/li>\n<li>Being The Best: Mastering your domain so you\u2019re the best in the world at it.<\/li>\n<\/ul>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>1-2 years of experience in administrative, operations, or coordination support roles<\/li>\n<li>Extremely organized \u2014 you don't let things fall through the cracks<\/li>\n<li>Detail-oriented \u2014 you double-check your work before submitting<\/li>\n<li>Strong written communicator \u2014 you write clearly and professionally in English<\/li>\n<li>Comfortable with Google Sheets \u2014 you can build simple trackers, use formulas, and present data cleanly<\/li>\n<li>Proactive \u2014 you flag issues before they become problems and suggest solutions<\/li>\n<li>Discreet \u2014 you will handle sensitive financial, HR, and personal data; confidentiality is non-negotiable<\/li>\n<li>Self-managed \u2014 you can prioritize and execute without constant hand-holding<\/li>\n<li>Quick learner \u2014 you document processes and replicate them independently after being shown once<\/li>\n<\/ul>\n\n<h4>Tools You\u2019ll Work With<\/h4>\n<ul>\n<li>Asana \u2014 task and project management<\/li>\n<li>Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)<\/li>\n<li>Workable \u2014 applicant tracking system<\/li>\n<li>Stessa \u2014 property financial tracking<\/li>\n<li>QuickBooks Online \u2014 basic financial data entry<\/li>\n<li>Slack \u2014 team communication<\/li>\n<li>Fathom \/ Zoom \u2014 meeting recording and coordination<\/li>\n<\/ul>\n\n<h4>What Success Looks Like in 90 Days<\/h4>\n<ul>\n<li>You own G-Drive maintenance, Asana Ops Task Board, and access coordination without reminders<\/li>\n<li>You can screen resumes and submit evaluations in Workable independently<\/li>\n<li>You have logged 100% of property expenses in Stessa on time for two consecutive months<\/li>\n<li>The EA has offloaded 30+ hours\/week of tasks to you and trusts you to handle them without supervision<\/li>\n<li>Zero missed deadlines on any assigned task<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<ul>\n<li>Unlimited PTO<\/li>\n<li>Great career growth opportunity - You\u2019ll be working with \u201cA\u201d players in Operations, Sales, Creative, and Media Buying<\/li>\n<li>Clear growth path<\/li>\n<\/ul><\/p><p><\/p>

<p>We are seeking an experienced Performance Associate Director to lead performance-driven accounts and deliver measurable growth across a diverse portfolio of clients. This role requires deep expertise in biddable media, optimization, measurement, and performance excellence, ideally within the GCC region. You will work closely with senior leadership and cross-functional teams to ensure best-in-class execution, operational rigor, and consistent delivery against ambitious business KPIs.</p><p>Key Responsibilities</p><ul><li>Lead the execution and optimization of multi-channel performance campaigns across paid search, paid social, programmatic, and other biddable platforms.</li><li>Own performance outcomes, ensuring delivery against agreed KPIs such as CPA, ROAS, revenue, leads, and customer acquisition targets.</li><li>Drive advanced optimization strategies including bidding enhancements, audience refinement, creative performance testing, and conversion rate improvements.</li><li>Translate client business goals into clear activation roadmaps and measurable performance frameworks.</li><li>Conduct deep-dive performance analysis, identify growth opportunities, and provide actionable recommendations.</li><li>Lead client performance conversations, presenting insights, results, and improvement plans with confidence and clarity.</li><li>Oversee forecasting accuracy, pacing controls, and budget efficiency in alignment with planning teams.</li><li>Establish rigorous QA processes and governance to ensure flawless campaign setup and execution.</li><li>Manage, mentor, and develop a team of performance managers and executives, ensuring technical excellence and continuous upskilling.</li><li>Stay ahead of platform updates, algorithm changes, privacy regulations, and measurement developments across GCC markets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 8+ years of experience in performance marketing within an agency or fast-paced digital environment.</li><li>Strong hands-on expertise across Google Ads, Meta, programmatic platforms, and analytics tools (GA4, platform dashboards, attribution tools).</li><li>Proven track record of delivering strong performance results across multiple accounts and industries.</li><li>Advanced analytical mindset with the ability to translate data into strategic actions.</li><li>Experience managing high-budget accounts with strong operational discipline.</li><li>Excellent client-facing communication and stakeholder management skills.</li><li>Demonstrated leadership experience, with the ability to build and scale high-performing teams.</li><li>GCC market experience is highly preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Unilever is currently hiring for <b>R-1186468 Demand Planning Assistant Manager Levant and Iraq (Open)</b></p><br><br><p>Function:&nbsp;<b>Supply Chain</b></p><br><br><p>Reports to: <b>NALI Demand Planning, S&amp;OP and FGI Manager</b></p><br><br><p>Scope: <b>Levant &amp; Iraq</b></p><br><br><p>Location:&nbsp;<b>Beirut</b></p><br><br><p>Terms &amp; Conditions: <b>Full Time</b></p><br><br><p>Work Level <b>WL1</b></p><br><br><p><br><b><span>JOB PURPOSE:</span></b><br>• Coordinate the demand planning process of the relevant category and consolidate the demand forecasting from Brands &amp; CSP to be input for supply and financial planning.<br>• Directly accountable for Channel category Demand forecast with overall responsibility for the category<br>• Lead the category Demand Planning Meeting and drive S&amp;OP cycle for Algeria<br>• Establish an acceptable level of integrity and forecast accuracy of the above forecast.<br>• Establish, strengthen and maintain the integrity of demand planning process in total company.<br>• Continually improve the demand planning process and forecast accuracy/Bias of the total company.<br>• Represents Demand Planning in all relevant category meetings and projects that require Demand Planning involvement.<br><b><span>KEY RESPONSIBILITIES:</span></b></p><br><br><p>Demand Planning Process Management<br>• Coordinate a cross-functional team consisting of CSP team and Marketing team to deliver an accurate demand to the category - Weekly, sku- volume<br>• Responsible and accountable to deliver Channel wise Baseline forecast for the category.<br>• Coordinate and facilitate demand planning meeting of the category as a forum to get consensus from CSP and Brand leads on one set of demand figures for business operations.<br>• 4. Establish and maintain effectiveness of Demand Planning Meeting.<br>• Ensure that demand planning policy has been strictly followed.<br>• Establish Channel demand forecast and ensure channel considerations are obtained for the category<br>• Accountable for forecast accuracy of the category and therefore is responsible for initiating activities/changes that will lead to achievement and continuous improvement of forecast accuracy.<br>• Responsible for Innovation Plan update upon the contract gate approval and follow-up with Innovation tracker until the post Launch Review for the category and alert the demand functions any variances and key changes in Innovation forecast<br>• Ensure Quarterly Long term volume plan update with assumptions to enable LT capacity enhancement decisions to take place<br>• Set up an effective means of communication and integration of information between Demand Planning and other related functions- Supply Planning, Brands, CSP, Finance,..<br>• Coordinate S&amp;OP Meetings, actively involved in Activity planning phase to ensure realistic incremental and cannibalizations built into the forecast Weekly Demand Management<br>• Indicates exception, which is generated from weekly tracking report to CSP, Supply Planning and Customer Service teams.<br>• Involve actively in the weekly operations meeting (WOM) to help both demand-side functions and supply-side functions to take appropriate actions to production and/or sales plan.<br>Continuous Improvement<br>• Monitor forecast accuracy and forecast bias and proposes changes for improvement.<br>• Initiate a continuous improvement program to demand planning process.<br><b><span>REQUIRED QUALIFICATIONS:</span></b></p><br><br><ul><li>Bachelor's degree in Supply Chain, Business Administration, Engineering, Economics, or a related field.</li><li>Minimum of <b>3 years of experience in Demand Planning</b>, preferably within the <b>FMCG industry</b>.</li><li>Proven experience in <b>Sales &amp; Operations Planning (S&amp;OP)</b> processes and demand forecasting methodologies.</li><li>Strong forecasting and analytical skills with the ability to translate market insights and business trends into accurate demand plans.</li><li>Excellent <b>stakeholder management</b> skills, with demonstrated ability to collaborate and influence cross-functional teams including Sales, Marketing, Supply Planning, and Finance.</li><li>Strong communication and interpersonal skills, with the ability to build effective working relationships across multiple functions and markets.</li><li>Advanced proficiency in <b>English</b> (written and spoken).</li><li>Proficiency in Microsoft Excel and demand planning systems/tools is highly desirable.</li><li>Strong problem-solving mindset with attention to detail and the ability to manage multiple priorities in a fast-paced environment.<br>&nbsp;</li></ul><br>Preferred Qualifications:<ul><li>Experience in the <b>FMCG sector</b>.</li><li>Exposure to regional or multi-country demand planning environments, preferably covering the Levant and Iraq markets.</li><li>Experience working with integrated business planning and supply chain management processes.</li></ul><br><p><br><b>Other Responsibilities</b><br>• Ad hoc analysis of data relating to forecasting.<br>• Closely monitor the execution of planned promotions and ensure all the activities planned at Activity plan is included in demand plan for the category.<br>• Recommend appropriate changes for improvement of company demand planning process.<br>• Responsible for root cause analysis of CCFOT losses due to demand for the category.</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

<p><h4>Description<\/h4>\n<p><strong>Reports to:<\/strong> Executive Assistant<br>\n<strong>Location:<\/strong> Remote (International)<br>\n<strong>Compensation:<\/strong> $500 \u2013 $750\/month<br>\n<strong>Level:<\/strong> Entry-level<\/p>\n\n<p><strong>Please read this full job post before you apply:<\/strong><\/p>\n<p>Do you thrive on solving problems and figuring out the possible... and impossible?<br>\nDo you like to research tried and true solutions on the web and then adapt those solutions to make anything you do more optimal, efficient, and doable?<br>\nYou'll read web pages, books, watch videos... whatever it takes... to gain what you need to quickly solve a problem. Every day.<br>\nThat's just who you are and how you get stuff done.<br>\nThen this might be the perfect position for you.<\/p>\n\n<h4>Role<\/h4>\n<p>We are hiring a Virtual Admin Assistant to support our EA & Talent Acquisition Lead as a direct proxy. This is a high-trust, high-accountability support role. You will be plugged into the operational backbone of a fast-moving agency and expected to learn quickly, execute reliably, and grow into broader ownership over time.<\/p>\n<p>This role sits at the intersection of Executive Operations, HR & Talent Acquisition, Finance Administration, and Property Management. Your goal over 90 days is to absorb every task and process so that you can handle them independently \u2014 freeing the EA to lead on CEO strategy and Talent Acquisition.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p><strong>Executive & Administrative Operations<\/strong><\/p>\n<ul>\n<li>Manage G-Drive: organize folders, name documents correctly, maintain version control<\/li>\n<li>Update and maintain the Asana Operations Task Board \u2014 keeping all tasks current, correctly categorized, and properly assigned<\/li>\n<li>Coordinate system access: set up and revoke tool access (Fathom, ClickFunnels, QuickBooks, etc.) as directed<\/li>\n<li>Handle QuickBooks Online admin tasks: send documents to Unloop, organize financial records, basic data entry<\/li>\n<li>Insurance admin: tracking renewals, coordinating paperwork, flagging upcoming deadlines<\/li>\n<\/ul>\n\n<p><strong>Finance & Data<\/strong><\/p>\n<ul>\n<li>Calculate and track the CEO's time burn rate by category based on calendar and briefing data<\/li>\n<li>Build and maintain Google Sheets trackers for financial tracking, expense logging, and reporting<\/li>\n<li>Support coordination: scheduling, note-taking, task follow-up with external stakeholders<\/li>\n<li>Assist with bank account reconciliation tracking and flagging discrepancies<\/li>\n<\/ul>\n\n<p><strong>HR & Talent Acquisition Support<\/strong><\/p>\n<ul>\n<li>Filter and screen resumes in Workable: move candidates through stages, apply the Priority Funnel, flag qualified applicants<\/li>\n<li>Conduct phone screens when the EA is unavailable \u2014 following scripted criteria and submitting written evaluations<\/li>\n<li>Maintain and update the weekly TA reporting tracker: Time to Hire, Cost per Hire, Pipeline Health scores<\/li>\n<li>Help run MVP calls: prep notes, send follow-ups, log outcomes in Asana<\/li>\n<li>Coordinate with hiring managers: send interview links, schedule WHO interviews, follow up on feedback<\/li>\n<li>Support onboarding and offboarding logistics: send system access checklists, track form completion<\/li>\n<\/ul>\n\n<p><strong>Property Management Support<\/strong><\/p>\n<ul>\n<li>Track rental income and flag any delinquencies within 48 hours<\/li>\n<li>Coordinate with third-party vendors (landscapers, contractors, plumbers): get quotes, schedule visits, confirm completion<\/li>\n<li>Log all maintenance expenses in Stessa with receipts within 48 hours of purchase<\/li>\n<li>Monitor utility bills across all 4 properties and flag upcoming due dates 7 days in advance<\/li>\n<li>Assist with property documentation: refinancing paperwork, insurance coordination, lease renewals<\/li>\n<\/ul>\n\n<h4>Who Are We?<\/h4>\n<p>Client Accelerators is the \"go to\" company for coaches, consultants, experts, and authors who want to achieve sustained growth through paid acquisition channels like YouTube, Facebook, TikTok, and Google.<\/p>\n<p>We were the 207th fastest growing company on the Inc 5000 list last year, and have had record growth for an advertising agency, growing an incredible 2,574% over the past 3 years.<\/p>\n<p>We\u2019ve been able to have this record growth because of the incredible results we\u2019ve been able to get for our clients, which has allowed us to speak on stages all over the world on our strategies and tactics to doubling, tripling or even 10x their profits by working with us.<\/p>\n<p>We take a hands-on approach to growing each client we bring in by scripting all of their creatives, video production, tracking, and running their ads on these channels to hit agreed upon targets.<\/p>\n<p>Our proven approach has allowed us to spend over $150 million and generate over $300 million in verified sales in the past 5 years. Currently, our company is focused on founder-led businesses across the e-learning, SaaS, and service-based internet space.<\/p>\n<p>We believe great people are at the center of every successful business. Employees are provided a full suite of benefits, including competitive compensation, healthcare, unlimited paid time off, and access to world-class training material.<\/p>\n<p>What makes Client Accelerators so different? For one, our founder, Mike Buontempo, is a consultant himself, who has been consulting with different companies and entrepreneurs for the past 13 years.<\/p>\n<p>Our vision is to attract and hire the very best people to help our clients grow profitably and systematically through paid media.<\/p>\n\n<h4>Client Accelerators Core Values<\/h4>\n<ul>\n<li>We are problem solvers: If you spot a problem in our company or a client\u2019s company, provide a solution. There are millions of problems, and not as many problem solvers, be the solution.<\/li>\n<li>Open Source Code: We share what\u2019s working with everyone.<\/li>\n<li>Empty The Bucket: Picture this, if you just spent two hours cleaning your car, you put all of the cleaning materials away, but you notice you missed a spot. What do you do? You go back, get everything back out, and complete the job to perfection.<\/li>\n<li>We\u2019re a \u201cTEAM\u201d not a family: Leaders at CA hire, develop, and cut smartly, so we have superstars at every position.<\/li>\n<li>Ownership Thinking: Going out of your way to make sure your actions and the actions of your peers are in the best interest of the company.<\/li>\n<li>Being The Best: Mastering your domain so you\u2019re the best in the world at it.<\/li>\n<\/ul>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>1-2 years of experience in administrative, operations, or coordination support roles<\/li>\n<li>Extremely organized \u2014 you don't let things fall through the cracks<\/li>\n<li>Detail-oriented \u2014 you double-check your work before submitting<\/li>\n<li>Strong written communicator \u2014 you write clearly and professionally in English<\/li>\n<li>Comfortable with Google Sheets \u2014 you can build simple trackers, use formulas, and present data cleanly<\/li>\n<li>Proactive \u2014 you flag issues before they become problems and suggest solutions<\/li>\n<li>Discreet \u2014 you will handle sensitive financial, HR, and personal data; confidentiality is non-negotiable<\/li>\n<li>Self-managed \u2014 you can prioritize and execute without constant hand-holding<\/li>\n<li>Quick learner \u2014 you document processes and replicate them independently after being shown once<\/li>\n<\/ul>\n\n<h4>Tools You\u2019ll Work With<\/h4>\n<ul>\n<li>Asana \u2014 task and project management<\/li>\n<li>Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)<\/li>\n<li>Workable \u2014 applicant tracking system<\/li>\n<li>Stessa \u2014 property financial tracking<\/li>\n<li>QuickBooks Online \u2014 basic financial data entry<\/li>\n<li>Slack \u2014 team communication<\/li>\n<li>Fathom \/ Zoom \u2014 meeting recording and coordination<\/li>\n<\/ul>\n\n<h4>What Success Looks Like in 90 Days<\/h4>\n<ul>\n<li>You own G-Drive maintenance, Asana Ops Task Board, and access coordination without reminders<\/li>\n<li>You can screen resumes and submit evaluations in Workable independently<\/li>\n<li>You have logged 100% of property expenses in Stessa on time for two consecutive months<\/li>\n<li>The EA has offloaded 30+ hours\/week of tasks to you and trusts you to handle them without supervision<\/li>\n<li>Zero missed deadlines on any assigned task<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<ul>\n<li>Unlimited PTO<\/li>\n<li>Great career growth opportunity - You\u2019ll be working with \u201cA\u201d players in Operations, Sales, Creative, and Media Buying<\/li>\n<li>Clear growth path<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Cash for Work project associate reports to Cash for Work project officer.<br> Responsibilities<br>•Manage project-related complaints and issues by coordinating with field staff and cash for work project team, and compile relevant reports. •Prepare responses and correspondence for project-related queries. •Develop standard operating procedures, eligibility criteria, guidance notes, documentation of best practices, and lessons learned. •Lead in creating and implementing a communication plan for the project, including the development and dissemination of communication materials and organizing events, in coordination with the UNRWA Public Information team and in line with donor and UNRWA communication policies. •Organize and maintain project databases by systematically archiving all pertinent information and conducting quality assurance checks. •Assist in project implementation by ensuring that all activities and deliverables meet the required quality standards and adhere to legal agreements and set tolerances. •Track project progress and assess performance based on scope, budget, timeline, and quality by working closely with the project team, and promptly report any issues to Project Officers along with recommended corrective actions. •Carry out additional tasks as prioritized and assigned by the CfW Project Officers and Project Manager.<br> Competencies<br>UN Core Values of Professionalism, Integrity, and Respect of Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition: •Relating and Networking •Persuading and Influencing •Planning and Organizing •Adapting and Responding to Change •Deciding and Initiating Action<br> Education<br>A bachelor's degree is required, particularly in fields such as business administration, public administration, development studies, project management, international relations, social sciences, communications, or a related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in areas such as project management support, project coordination, monitoring and evaluation, stakeholder engagement, community involvement, communications, and reporting, preferably with a UN agency or non-governmental organization, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Limited Duration Contract (LDC), Band E. The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC. Duration of Contract: 6 months - with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need. Grade &amp; Salary: LDC- Band E monthly salary of USD 1,633.20 (basic salary USD 1,466.20 + special allowance USD 167) Other Benefits: Other benefits include compulsory medical insurance, 30 days of annual leave pro-rated to the duration of the contract where less than one year, and family allowance (if applicable). Additional benefits: - 2 days of sick leave for each completed month of service. - Maternity Leave, upon meeting eligibility requirements. - 2 weeks paternity leave. upon meeting eligibility requirements. This vacancy notice is open to internal candidates on LDC contract and external candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. Desirable qualification: Experience in overseeing labor-intensive projects, cash assistance programs, multi-sectoral initiatives, or similar types of projects is considered an asset. Additional Information: N/A Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<p>Fluent English spoken and written</p><p>Excellent communication and social skills.</p><p>Good data entry, Strong Excel &amp; computer skills, highly detail-oriented</p><p>Serious commitment</p><p>Preferably living near badaro</p><p>available to start immediately if chosen.</p><p>send ur CV with your photo</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>Provide administrative support to the team and daily office activities. Manage documents, records, and filing systems. Coordinate meetings, schedules, and internal communications. Prepare reports, presentations, and administrative documents. Handle data entry and maintain accurate records. Support invoice processing and basic office coordination. Assist with other administrative tasks as required.</p>

For a cafeteria in achrafieh a comis chef is needed to help in service

???? Location: Keserwan- Jbeil Governorate <br> <br>???? Please send your CV to: info@apcadma.com <br> <br>???? Preferred: Candidates available for immediate start <br> <br>???? Salary: To be discussed

Fit for serving coffee, selling pastries, packing orders, keeping a warm atmosphere for our clients

We re Hiring: Loyalty Specialist - Zouk Mosbeh <br> <br>We are looking for a Loyalty Specialist to ensure the smooth execution of our loyalty programs while delivering an exceptional customer service experience to our customers. <br> <br><b>Key Responsibilities: </b><br> <br>-Prepare weekly and monthly loyalty reports and monitor redemption activities. <br>. <br>-Handle customer complaints and resolve loyalty-related issues efficiently. <br> <br><b>Requirements</b>: <br>1 2 years of experience in customer service. <br>Fresh graduate <br><br><p><strong>Desired Candidate Profile</strong></p><br>