وظائف ميديكال ريب في لبنان

<h3>Key Responsibilities</h3><p>Strategy &amp; Media Planning</p><ul><li>Work with the media director and develop performance marketing strategies aligned with client business goals.</li><li>Lead media planning, budget allocation, forecasting, and channel mix.</li><li>Build full-funnel strategies across awareness, consideration, and conversion.</li><li>Identify opportunities across audiences, platforms, creatives, and campaigns.</li><li>Stay updated on new media platforms, products, and industry trends.</li></ul><p>Campaign Management &amp; Performance</p><ul><li>Oversee campaign setup, execution, optimization, and performance.</li><li>Manage campaigns across Meta, Google Ads, TikTok, Snapchat, YouTube, Programmatic, and other relevant platforms.</li><li>Monitor KPIs including ROAS, CPA, CAC, revenue, conversions, CTR, CPC, CPM, reach, and frequency.</li><li>Identify performance gaps and implement optimization strategies.</li><li>Ensure effective budget pacing and media efficiency.</li></ul><p>Client Management</p><ul><li>Manage day-to-day relationships with key client stakeholders.</li><li>Lead performance reviews, status meetings, and planning discussions.</li><li>Present campaign performance, insights, and recommendations to clients.</li><li>Proactively identify business challenges and provide solutions.</li><li>Manage timelines, deliverables, expectations, and escalations.</li></ul><p>Reporting &amp; Analytics</p><ul><li>Lead weekly, monthly, and campaign performance reporting.</li><li>Analyze performance across platforms, audiences, creatives, and products.</li><li>Translate data into clear insights and actionable recommendations.</li><li>Ensure accuracy and consistency across reporting and analytics.</li><li>Support measurement, attribution, and tracking initiatives.</li></ul><p>Team Leadership</p><ul><li>Manage, mentor, and develop junior and mid-level team members.</li><li>Allocate tasks and ensure timely delivery of key outputs.</li><li>Review team performance and provide regular feedback.</li><li>Drive accountability, collaboration, and knowledge sharing.</li><li>Act as the escalation point for campaign and operational challenges.</li></ul><p>Cross-functional Collaboration</p><ul><li>Collaborate with analytics, trading, and finance teams.</li><li>Manage &amp; initiate invoicing operations on VD</li><li>Work with platform partners to identify growth and optimization opportunities.</li><li>Coordinate delivery across multiple campaigns, markets, and stakeholders.</li><li>Support new business pitches, strategic proposals, and growth initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><ul><li>At least 5 years of experience in performance marketing, preferably within a media, advertising, or digital agency.</li><li>Proven experience managing performance campaigns for e-commerce brands or online retailers.</li><li>Strong hands-on experience with Google Ads, Meta Ads Manager, and other relevant performance platforms.</li><li>Experience with Shopping campaigns, Performance Max, dynamic product ads, product catalogues, and product feeds.</li><li>Strong understanding of full-funnel media planning and e-commerce metrics, including ROAS, revenue, CPA, CAC, and conversion rate.</li><li>Experience with GA4, conversion tracking, attribution, and performance reporting.</li><li>Strong analytical, client-management, presentation, and team-leadership skills.</li></ul>

<p>Read Carefully before applying. Logistics/Freight/Shipping experience is a plus. We are looking for an experienced Female Customer Service Representative to handle customer inquiries, complaints, key accounts, and service coordination while maintaining excellent customer satisfaction.</p><p>Requirements:</p><ul><li>Bachelor s degree in Business Administration or equivalent</li><li>2+ years of customer service/support experience</li><li>Previous experience in FMCG or Logistics industries is a plus.</li><li>Experience in Conducting research to support shipment processing.</li><li>Conduct analysis on the different Customer Service sheets.</li><li>Fluent in Arabic &amp; English; French is a plus</li><li>Good knowledge of MS Office.</li><li>Excellent communication, phone-handling, and active listening skills</li><li>Strong organizational and time-management abilities</li><li>Customer-oriented, detail-oriented, and able to work under pressure</li><li>Monday to Friday; 9am - 5pm</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or equivalent</li><li>2+ years of customer service/support experience</li><li>Previous experience in FMCG or Logistics industries is a plus.</li><li>Experience in Conducting research to support shipment processing.</li><li>Conduct analysis on the different Customer Service sheets.</li><li>Fluent in Arabic &amp; English; French is a plus</li><li>Good knowledge of MS Office.</li><li>Excellent communication, phone-handling, and active listening skills</li><li>Strong organizational and time-management abilities</li><li>Customer-oriented, detail-oriented, and able to work under pressure</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Bitarchitects is looking for a motivated Customer Service Representative to join our team. This role is ideal for a candidate with 2+ years of experience in customer service, client support, or a related field who enjoys communicating with people, assisting with inquiries, and providing professional support. This is an opportunity to grow within a dynamic and fast-growing company.</p><p><br></p><p>What You'll Do:</p><ul><li>Respond to incoming calls, emails, and inquiries professionally and promptly.</li><li>Provide clear and helpful responses while addressing questions and requests.</li><li>Review and qualify incoming inquiries, gather project details, and coordinate calls with the appropriate team members when further discussion is needed.</li><li>Maintain accurate records of inquiries, communications, and follow-up activities.</li><li>Assist with administrative tasks, document preparation, and maintaining organized records.</li></ul><p><br></p><p>What We're Looking For:</p><ul><li>Strong communication and interpersonal skills.</li><li>2+ years of experience in customer service, client support, or a related field is preferred.</li><li>Professional, organized, and customer-focused approach.</li><li>Ability to listen, understand needs, and handle inquiries effectively.</li><li>Fluent in English.</li></ul><p><br></p><p>Work Arrangement:</p><ul><li>Fully remote work.</li><li>Working hours: 8:00 AM ET to 5:00 PM ET (Washington, DC time).</li></ul><p><br></p><p>Interested professionals are encouraged to apply and take the next step in their career with Bitarchitects.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Professional, organized, and customer-focused approach.</li><li>Fluent in English</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

Role Purpose: to coordinate marketing initiatives, branding and advertising efforts to strengthen brand awareness and support promotional efforts. <br> <br>Duties & Responsibilities: <br>1. Ensure that stores reflect the company image by monitoring the overall store appearance <br>2. Follow up on stores marketing related supplies including the issuance and following up on Music CDs <br>3. Communicate with all Brands’ stores regarding marketing needs such as Movies, posters, gift bags and marketing materials <br>4. Communicate with third party: “Malls and agencies” the necessary communications, press releases and announcements <br>5. Prepare digital strategy for all Media platforms with the ability to daily create and monitor online content as well as drive traffic to brands social media platforms <br>6. Liaise with the Retail Department and external suppliers to ensure that marketing materials are provided in a manner which complies with brand specifications and represents good value to the organization <br>7. Develop specific Social Media content for each Social Media Platform on daily basis through specific design software <br>8. Assist the Department in organizing Company events including openings, competitions,… <br> <br>Required Qualification and Skills: <br>• University graduate with a degree in Marketing or Business Management. <br>• A minimum of 2 years’ experience in the same or similar field. <br>• Computer literate with knowledge of standard office software applications <br>• Fluent in English and Arabic. French is a plus. <br>• Excellent Customer Service and problem solving skills <br>• Excellent Communication, both written and verbal as well as interpersonal. <br>• Ability to establish, foster, and maintain effective relationships with a wide range of individuals <br>• Organized and systematic even under pressure <br>• Self-motivated with strong Organizational, Analytical, Planning, and time management skills <br>• Ability to work independently and as part of a team <br>• Ability to maintain strict confidentiality of departmental issues and documentation

<p><strong>INDOOR SALES REPRESENTATIVE ACHRAFIEH</strong></p><p>ACHRAFIEH, BEIRUT</p><p>MONDAY FRIDAY | 8:00 AM 5:00 PM</p><p>IMMEDIATE STARTERS PREFERRED</p><p>THE ROLE</p><p>You will develop new B2B clients through outbound calls, lead follow-up, and direct communication with companies and decision-makers. The position involves approximately 7 hours of active telephone sales and prospecting per day.</p><ul><li>Contact potential corporate clients</li><li>Introduce and present our business services</li><li>Identify decision-makers and new business opportunities</li><li>Follow up on leads and prospects</li><li>Handle objections professionally</li><li>Schedule meetings and generate qualified opportunities</li><li>Maintain accurate lead and follow-up records</li><li>Work toward clear monthly sales targets</li></ul><p>REQUIREMENTS</p><p>Very good to excellent spoken English</p><p>Strong communication and persuasion skills</p><p>Confident speaking with business decision-makers</p><p>Energetic, resilient, and commercially minded</p><p>Comfortable spending most of the working day on the phone</p><p>Target-driven and motivated by commission</p><p>Previous sales, telesales, or customer-facing experience is an advantage</p><p>Good computer skills</p><p>Immediate starters preferred</p><p>COMPENSATION</p><p>FULL-TIME | ON-SITE | ACHRAFIEH, BEIRUT</p><p><strong>Desired Candidate Profile</strong></p><p>Very good to excellent spoken English</p><p>Strong communication and persuasion skills</p><p>Confident speaking with business decision-makers</p><p>Energetic, resilient, and commercially minded</p><p>Comfortable spending most of the working day on the phone</p><p>Target-driven and motivated by commission</p><p>Previous sales, telesales, or customer-facing experience is an advantage</p><p>Good computer skills</p><p>Immediate starters preferred</p>

<p>Job Scope As a Senior Marketing Specialist, you will be responsible for leading the planning, coordination, execution, and operational management of the VMware marketing program across the MET (Middle East &amp; Turkey) region. You will own a significant annual marketing budget and ensure its effective utilization to support regional business objectives. Working closely with Broadcom, internal sales, channel managers and marketing team, agencies, and vendors, you will drive the successful delivery events and of integrated marketing campaigns and while ensuring compliance with Broadcom and MBCOM processes, regional priorities, and governance requirements. This role combines strategic marketing planning with strong project management and operational excellence, requiring the ability to manage multiple initiatives across different countries while maintaining high standards of execution. Main Duties and Responsibilities • Own the planning, execution, and continuous optimization of the marketing program across the MET region. • Develop and maintain the annual marketing plan, ensuring alignment with regional business priorities and vendor objectives. • Manage the allocated marketing budget, including planning, forecasting, tracking, reconciliation, and reporting. • Own the planning, coordination, and delivery of Customer events across multiple formats from large-scale events to webinars, seminars, roundtables, and networking sessions. Coordinate MBCOM's participation in external industry conferences and ensure successful event execution from concept through post-event reporting. • Coordinate closely with Broadcom, internal stakeholders, partners, agencies, and external vendors to ensure the successful delivery of all marketing activities. • Manage the operational aspects of the program, including activity registration within required systems, approval workflows, budget administration, claims management, procurement coordination, and reporting. • Monitor campaign and event performance, analyze results, prepare performance reports, and recommend improvements to maximize ROI and marketing effectiveness. • Ensure all marketing activities comply with Broadcom and MBCOM policies, processes, and governance requirements. • Build and maintain strong relationships with internal stakeholders, partners, and vendors to ensure effective collaboration and successful program delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Marketing or Advertising Experience • 5+ years of experience in B2B marketing, preferably within the IT, technology. • Proven experience in planning and executing Events &amp; Conferences. • Experience managing marketing budgets and multiple concurrent projects. • Experience working with regional or international teams across multiple countries. • Experience leveraging LinkedIn and digital marketing for B2B marketing. • Experience with partner marketing, MDF programs, or vendor-funded marketing activities is considered an advantage. • Familiarity with marketing automation platforms and CRM systems (e.g., Salesforce, Marketo, Constant Contacts). • Strong understanding of modern B2B marketing tools, digital marketing, and event management. • Proficiency in Microsoft Office, particularly Excel and PowerPoint. • Excellent written and spoken English (French &amp; Arabic is considered as an advantage) • Willingness to travel occasionally within the MET region. #LI-DNI</p>

<p>Proximie is on a mission to improve healthcare by transforming the world s operating rooms into connected ecosystems of people, devices, and data. Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximise throughput. Simultaneously our computer vision and AI capabilities capture real-time data and detect surgical events improving quality of data outputs. The result: ORs are optimised like never before with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time. Once practitioners are in the OR, our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration. It is an intuitive asset which helps instil a culture of continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce improving outcomes and saving lives. Proximie was commercialised in 2019 and is available in over 800 facilities globally. Check out our Founder and CEO Nadine s Origins Story here: https://www.proximie.com/about-us/ Position Overview As a Performance Marketing Executive, you will play a hands-on role within Proximie s Demand and Intelligence unit, the strategic engine of our global marketing function. You will execute demand generation campaigns, maintain the operational backbone of our lead handover framework, and keep market and competitive intelligence flowing to the commercial team. You will run paid campaigns end-to-end, keep HubSpot and lead workflows in great shape, and ensure every qualified lead is cleanly handed over to Sales, while also supporting sales enablement, performance reporting, and market insight. The role requires someone who can scan the market and keep on top of customer and competitor intel, translating this into sales enablement for our commercial teams. This is an execution-focused role for a curious, commercially minded marketer who thrives in a fast-paced healthcare technology environment. Working closely with Sales, Customer Success, and the Operational Marketing team, you ll translate strategy into activity and activity into pipeline equally comfortable building a LinkedIn campaign, pulling a funnel report, tracking competitor moves, or drafting a one-pager for Sales. You ll be given real ownership from day one and the opportunity to grow alongside a senior leader across demand generation, intelligence, and sales enablement.</p><p>Job Responsibilities</p><ul><li>Plan and execute paid campaigns across digital channels, including LinkedIn, Google, and programmatic.</li><li>Support account based marketing initiatives targeting key accounts in the US and global markets.</li><li>Manage campaign setup, monitoring, and optimisation end to end, ensuring activity is delivered on time and on budget.</li><li>Track and report on lead volumes, conversion rates, and pipeline contribution, and surface insight to the Senior Marketing Manager and wider commercial team.</li><li>Maintain and update lead records, workflows, and nurture sequences in HubSpot, keeping data hygiene and process discipline high.</li><li>Coordinate lead handover to the Sales team with clear documentation, owning the operational side of the lead handover framework and helping to close structural gaps in the pipeline loop.</li><li>Support the preparation of performance reports, funnel summaries, and closed loop reporting across the marketing to revenue journey.</li><li>Assist with ongoing market and competitive trend monitoring tracking competitors, signals, and news and help translate the so what for Marketing, Sales, and Product.</li><li>Support the preparation of sales enablement material, including battlecards, one pagers, and account based intelligence packs.</li><li>Compile data and research to feed into sales enablement, core messaging, and internal reporting.</li><li>Support the Senior Marketing Manager in buyer journey mapping, including lead scoring, lead grading, and nurture refinement.</li><li>Collaborate closely with the Operational Marketing team to ensure campaigns are supported by on brand content, creative, and events, and to protect delivery standards end to end.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>BA/BS degree, or equivalent experience.</li><li>2+years of experience in a marketing or demand generation role.</li><li>Hands on experience running paid campaigns LinkedIn Ads and Google Ads as a minimum.</li><li>Familiarity with account based marketing principles and tools.</li><li>Working knowledge of HubSpot or a similar CRM and marketing automation platform.</li><li>Comfortable with data able to read campaign performance and know what to do with it.</li><li>Naturally curious about the market interested in competitors, customers, and what makes them tick, and able to translate signals into useful insight.</li><li>Organised, detail oriented, and able to manage multiple workstreams at once.</li><li>Strong written communication skills, with a good editorial eye and the ability to write clean, on brand copy for campaigns, emails, and internal briefs.</li><li>B2B experience is a must.</li><li>Nice to Have Experience in a B2B SaaS or healthtech environment.</li><li>An agency background we value people who have worked across multiple clients and know how to move fast.</li></ul>

<p><h4>Job overview</h4> <p>Reporting to the Regional Claims Manager, the Claims Manager holds a senior leadership role responsible for the comprehensive management, operational performance, and strategic direction of the regional health claims unit. This position thrives in an agile, multitasking office environment and serves as a crucial operational link between global/regional management and the local processing team. The Claims Manager is fully accountable for driving team productivity, developing departmental strategies, preparing executive metric reports, and overseeing complex or high-value adjudications. Demonstrating high adaptability, this leader extends beyond traditional claims functions to coordinate cross-functional activities, optimize local workflows, and ensure service delivery consistently exceeds client and stakeholder expectations.</p> <h4>What you do</h4> <h4>Key responsibilities</h4> <p>Responsibilities include, but are not limited to:</p> <ul> <li>Leading a team of claims adjusters to achieve departmental KPIs aligned with organizational goals.</li> <li>Acting as a liaison between global management and the claims team to ensure clear communication and alignment of objectives.</li> <li>Developing and implementing departmental strategies and goals.</li> <li>Providing regular updates and reports to regional management on team performance, claims processing, and customer satisfaction.</li> <li>Participating in strategic planning with clear decision-making processes.</li> <li>Offering guidance, training, and mentorship to team members to enhance skills and performance.</li> <li>Monitoring team workload and ensuring equitable task distribution.</li> <li>Reviewing complex or escalated claims and advising on claim determinations.</li> <li>Resolving escalated customer inquiries and complaints regarding claims.</li> <li>Analyzing claims data and performance metrics to identify trends and opportunities for process improvement.</li> <li>Preparing and presenting reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.</li> <li>Utilizing data analysis to drive strategic decisions and optimize claims processes.</li> <li>Actively engaging in operational activities beyond claims to ensure coordinated service delivery that meets and surpasses client expectations.</li> <li>Assisting in developing and updating claims policies and procedures.</li> <li>Ensuring team compliance with all regulatory and company guidelines.</li> <li>Preparing and presenting regular reports on claims activity, performance metrics, and trends.</li> <li>Analyzing data to identify improvement areas and implementing corrective actions.</li> <li>Performing other ad hoc duties as required.</li> </ul> <h4>What you bring</h4> <h4>Requirements</h4> <p>To excel in this role, you should possess the following skills and experience:</p> <ul> <li>Bachelor’s degree in medical/paramedical fields, finance, business administration, insurance, or a closely related operational discipline is preferred.</li> <li>Minimum of 8 years of progressive, hands-on experience in claims management, third-party administration (TPA), or health insurance operations.</li> <li>At least 4 years in a supervisory, leadership, or management role with a proven track record of effectively managing teams and achieving complex operational objectives.</li> <li>Strong analytical skills with the ability to interpret complex data, identify trends, detect inefficiencies, and make confident, data-driven decisions.</li> <li>Detail-oriented with excellent organizational, project management, and time management capabilities, adept at handling multiple priorities in a fast-paced environment.</li> <li>Proficiency in claims management software and Microsoft Office Suite.</li> <li>Flexibility to adapt to evolving business needs and perform well under pressure.</li> <li>Hybrid working options available in line with business requirements and regional policies.</li> <li>Legal authorization to work in the country of operations.</li> </ul> <h4>Desirable</h4> <ul> <li>8 to 10 years of total experience in healthcare, insurance, or TPA industries.</li> <li>Experience with process optimization methodologies such as Lean, Six Sigma, or Agile operational tracking is advantageous.</li> <li>Fluency in English, both written and verbal.</li> </ul> <h4>Personal attributes</h4> <ul> <li>Thinks globally while executing locally, effectively translating performance metrics and data trends into sustainable organizational success.</li> <li>Balances strategic thinking with practical execution.</li> <li>Confident communicator and facilitator, skilled at building trust across diverse stakeholder groups.</li> <li>Collaborative and resilient, thriving in dynamic, global environments.</li> </ul> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>How we hire</h4> <p>We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>AI policy</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a motivated and results-driven Sales Representative to join our team in Beirut. The successful candidate will be responsible for expanding the company's network of partner agencies, identifying new business opportunities, building strong relationships, and achieving performance and KPI targets.</p><p><b>Key Responsibilities</b></p><ul><li>Identify and engage potential customers and business partners through incoming leads and self-sourcing.</li><li>Expand the company's network of approved partner agencies in the assigned market.</li><li>Communicate with potential partners through CRM tools and company communication channels.</li><li>Build and maintain strong, long-term relationships with partners.</li><li>Follow up on leads and convert potential partners into approved partners.</li><li>Research the market and identify new business opportunities.</li><li>Work closely with the Country Manager and follow company processes.</li><li>Achieve performance targets based on approved partners brought into the system.</li><li>Meet KPIs related to activity, effort, and operational performance.</li><li>Use social media and other communication tools to support business development.</li><li>Handle basic technical issues and coordinate with the relevant team when needed.</li></ul><p><br></p><p><b>Requirements</b></p><ul><li>Previous sales or business development experience is preferred.</li><li>Strong communication and negotiation skills.</li><li>Good knowledge of Arabic and English.</li><li>Basic computer skills.</li><li>Basic knowledge of social media tools.</li><li>Ability to understand and resolve basic technical issues.</li><li>Strong organizational and follow-up skills.</li><li>Self-motivated, proactive, and results-oriented.</li><li>Ability to work independently and as part of a team.</li><li>Team player with the ability to see the bigger picture.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong sales background.</li><li>Good communication and interpersonal skills.</li><li>Motivated by targets and performance.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><b>Job Description:</b></p><br><br><p>We are looking for a Performance Manager with strong e-commerce experience to lead the planning, execution, and optimization of data-driven digital media campaigns.</p><br><br><p>Working closely with the Media Director, the Performance Manager will develop full-funnel strategies that connect media investment to measurable commercial outcomes, including online revenue, customer acquisition, ROAS, and conversion growth. The role requires a strong combination of strategic media planning, hands-on platform expertise, analytical thinking, client management, and team leadership.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Strategy &amp; Media Planning</b></p><br><br><ul><li>Work with the media director and develop performance marketing strategies aligned with client business goals.</li><li>Lead media planning, budget allocation, forecasting, and channel mix.</li><li>Build full-funnel strategies across awareness, consideration, and conversion.</li><li>Identify opportunities across audiences, platforms, creatives, and campaigns.</li><li>Stay updated on new media platforms, products, and industry trends.</li></ul><p><b>Campaign Management &amp; Performance</b></p><br><br><ul><li>Oversee campaign setup, execution, optimization, and performance.</li><li>Manage campaigns across Meta, Google Ads, TikTok, Snapchat, YouTube, Programmatic, and other relevant platforms.</li><li>Monitor KPIs including ROAS, CPA, CAC, revenue, conversions, CTR, CPC, CPM, reach, and frequency.</li><li>Identify performance gaps and implement optimization strategies.</li><li>Ensure effective budget pacing and media efficiency.</li></ul><p><b>Client Management</b></p><br><br><ul><li>Manage day-to-day relationships with key client stakeholders.</li><li>Lead performance reviews, status meetings, and planning discussions.</li><li>Present campaign performance, insights, and recommendations to clients.</li><li>Proactively identify business challenges and provide solutions.</li><li>Manage timelines, deliverables, expectations, and escalations.</li></ul><p><b>Reporting &amp; Analytics</b></p><br><br><ul><li>Lead weekly, monthly, and campaign performance reporting.</li><li>Analyze performance across platforms, audiences, creatives, and products.</li><li>Translate data into clear insights and actionable recommendations.</li><li>Ensure accuracy and consistency across reporting and analytics.</li><li>Support measurement, attribution, and tracking initiatives.</li></ul><p><b>Team Leadership</b></p><br><br><ul><li>Manage, mentor, and develop junior and mid-level team members.</li><li>Allocate tasks and ensure timely delivery of key outputs.</li><li>Review team performance and provide regular feedback.</li><li>Drive accountability, collaboration, and knowledge sharing.</li><li>Act as the escalation point for campaign and operational challenges.</li></ul><p><b>Cross-functional Collaboration</b></p><br><br><ul><li>Collaborate with analytics, trading, and finance teams.<br>Manage &amp; initiate invoicing operations on VD</li><li>Work with platform partners to identify growth and optimization opportunities.</li><li>Coordinate delivery across multiple campaigns, markets, and stakeholders.</li><li>Support new business pitches, strategic proposals, and growth initiatives.</li></ul><br><p><b>Requirements</b></p><br><br><ul><li>At least 5 years of experience in performance marketing, preferably within a media, advertising, or digital agency.</li><li>Proven experience managing performance campaigns for e-commerce brands or online retailers.</li><li>Strong hands-on experience with Google Ads, Meta Ads Manager, and other relevant performance platforms.</li><li>Experience with Shopping campaigns, Performance Max, dynamic product ads, product catalogues, and product feeds.</li><li>Strong understanding of full-funnel media planning and e-commerce metrics, including ROAS, revenue, CPA, CAC, and conversion rate.</li><li>Experience with GA4, conversion tracking, attribution, and performance reporting.</li><li>Strong analytical, client-management, presentation, and team-leadership skills.</li></ul><br><p><b>Location:</b></p><br><br>Beirut<br><p><b>Brand:</b></p><br><br>Iprospect<br><p><b>Time Type:</b></p><br><br>Full time<br><p><b>Contract Type:</b></p><br><br>Permanent<br> </div>

<p>Sales &amp; Business Development: Create and manage a robust sales pipeline, actively managing existing business opportunities. Build compelling programmatic proposals that leverage WPP Media Solutions' proprietary solutions (AI, Creative solutions, advanced measurement, etc.) to address client needs and objectives. Cross-sell and upsell programmatic solutions to existing clients, expanding the scope of existing partnerships. Discover and close additional revenue streams from new clients, actively prospecting and building relationships. Achieve and exceed quarterly and annual revenue targets. Relationship Management: Manage and sustain strong relationships with key agency partners, acting as a trusted advisor and strategic resource. Manage and sustain relationships with regional vendors, ensuring access to the best-in-class technology and inventory. Serve as the key point of contact (POC) between agency client teams and internal campaign management teams, facilitating seamless communication and collaboration. Proactively identify and resolve any issues or challenges that may arise during the campaign lifecycle. Campaign Strategy &amp; Execution: Collaborate with internal teams (Campaign Management, Analytics, Creative) to develop and execute effective programmatic strategies. Ensure campaigns are aligned with client objectives and are optimized for performance. Internal Collaboration: Work closely with the WPP Media Solutions leadership team to develop and implement sales strategies. Share best practices and insights with the broader team. Contribute to the development of new products and services. Role Requirements: Create &amp; manage a sales pipeline. Build programmatic proposals leveraging the key elements of WPP Media Solutions' Proprietary Solutions (AI, Creative solutions, advanced measurement, etc...) Cross sell &amp; upsell programmatic solutions to existing clients. Discover &amp; close additional revenue streams from new clients. Manage and sustain agency relations. Manage &amp; sustain relations with regional vendors. Be the key POC between agency client teams &amp; campaign management teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Desired Skills and Experiences: 2-3 years of experience in a programmatic-led role, ideally within an agency, ad tech company, or publisher. Strong programmatic background with in-depth knowledge of DSPs (Demand-Side Platforms) such as DV360, Amazon DSP, The Trade Desk (TTD), etc. Proven track record of success in sales and business development. Excellent presentation and communication skills, with the ability to effectively present complex information to both technical and non-technical audiences. Strong analytical and problem-solving skills. Proficiency in Microsoft Excel and other data analysis tools. Exceptional interpersonal and relationship-building skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Ability to thrive in a fast-paced and dynamic environment. (Extra) Desired Skills and Experiences (MENA Region Specific): Knowledge of key regional vendors in the MENA region (e.g., local ad networks, data providers, etc.). Experience working with clients and agencies in the MENA region. Understanding of the cultural nuances and advertising regulations in the MENA region. Fluency in Arabic (preferred, but not required).</p>