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<p><h4>Read this part first<\/h4>\n<p>We are not hiring someone to keep the trains running. We have people for that.<br>\nWe are hiring the person who decides which trains we should be running at all \u2013 and then builds the track.<\/p>\n<p>The company helps consumer brands win on Amazon. We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand \u2013 it's infrastructure. Our CEO has more good ideas than there are hours to execute them. This role exists to close that gap.<\/p>\n<p>If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation \u2013 keep reading. If your instinct is to ask what the priority is, this isn't your role.<\/p>\n\n<h4>What you'll own<\/h4>\n<p>You'll own four areas. You will not personally execute every task inside them \u2013 but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<\/p>\n\n<p><strong>1. Brand growth<\/strong><br>\nBuild and run the engine that brings Amazon brands to us \u2013 outbound, partnerships, referrals, whatever proves out.<br>\nTest acquisition channels, measure honestly, kill what doesn't work.<br>\nOwn the pipeline from first touch through signed client.<\/p>\n\n<p><strong>2. Systems, AI & internal infrastructure<\/strong><br>\nDesign the operating system of the business: workflows, SOPs, dashboards, handoffs.<br>\nBuild AI-powered automations that replace manual work \u2013 not pilots, production systems people actually use.<br>\nChoose the stack, implement it, get the team to adopt it.<\/p>\n\n<p><strong>3. Marketing initiatives<\/strong><br>\nTest new channels and formats; source, brief, and manage vendors and freelancers.<br>\nTurn CEO ideas into scoped, resourced, launched campaigns.<br>\nReport on what moved the number and what didn't.<\/p>\n\n<p><strong>4. Brand & visibility<\/strong><br>\nGrow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience.<br>\nBuild the content and distribution systems that make visibility repeatable, not sporadic.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<p>You've done senior operations work \u2013 and it involved building, not just maintaining. You've created workflows, processes, automations, and systems that outlasted you. You can point to the machine you built and how it changed the business.<\/p>\n<p>You use AI every day and you build with it. Not \"I've used ChatGPT.\" You've built agents, automations, and workflows that do real work in a real business. You should be able to teach our CEO something, not the other way around.<\/p>\n<p>You come from a digital marketing or agency environment. You've been inside the operations of a services business that had to grow \u2013 and you were close enough to growth to know what actually generates revenue.<\/p>\n<p>You think strategically without being asked to. Handed a problem, you research it independently and return with multiple well-reasoned options. You do not wait for instructions. You do not come back with \"what do you want me to do?\"<\/p>\n<p>You're resourceful about execution. When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<\/p>\n\n<h4>Nice to have<\/h4>\n<ul>\n<li>Amazon marketplace or e-commerce experience<\/li>\n<li>Client success or account management background<\/li>\n<li>Paid media, funnels, or email sequences (Meta, Google, Klaviyo)<\/li>\n<li>CRM ownership (HubSpot, Salesforce, GoHighLevel)<\/li>\n<li>Built and led a small team or contractor bench<\/li>\n<\/ul>\n\n<h4>This role is not for you if<\/h4>\n<ul>\n<li>You need daily direction<\/li>\n<li>You think operations means admin and calendars<\/li>\n<li>You've used AI but never built anything with it<\/li>\n<li>You've only worked in structured corporate environments<\/li>\n<li>You wait for permission<\/li>\n<li>You'd rather perfect a process than start one<\/li>\n<li>You go quiet when something is ambiguous<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<p><strong>First 30 days<\/strong> \u2013 You've audited every system, tool, vendor, and workflow in the business. You've met the team. You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<\/p>\n<p><strong>First 60 days<\/strong> \u2013 At least two AI-driven automations are live and in daily use. The client acquisition pipeline is documented, tracked, and has measurable activity. Core processes are in writing.<\/p>\n<p><strong>First 90 days<\/strong> \u2013 You're running your four areas without needing sign-off on day-to-day calls. There is a working acquisition motion with real numbers attached. The CEO is spending meaningfully less time on execution and more on vision \u2013 because you absorbed the gap.<\/p><\/p><p><\/p>

<p><h4>Read this part first<\/h4>\n<p>We are not hiring someone to keep the trains running. We have people for that.<br>\nWe are hiring the person who decides which trains we should be running at all \u2014 and then builds the track.<\/p>\n<p>The company helps consumer brands win on Amazon. We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand \u2014 it's infrastructure. Our CEO has more good ideas than there are hours to execute them. This role exists to close that gap.<\/p>\n<p>If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation \u2014 keep reading. If your instinct is to ask what the priority is, this isn't your role.<\/p>\n\n<h4>What you'll own<\/h4>\n<p>You'll own four areas. You will not personally execute every task inside them \u2014 but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<\/p>\n<ol>\n <li><strong>Brand growth<\/strong><br>\n Build and run the engine that brings Amazon brands to us \u2014 outbound, partnerships, referrals, whatever proves out.<br>\n Test acquisition channels, measure honestly, kill what doesn't work.<br>\n Own the pipeline from first touch through signed client.\n <\/li>\n <li><strong>Systems, AI & internal infrastructure<\/strong><br>\n Design the operating system of the business: workflows, SOPs, dashboards, handoffs.<br>\n Build AI-powered automations that replace manual work \u2014 not pilots, production systems people actually use.<br>\n Choose the stack, implement it, get the team to adopt it.\n <\/li>\n <li><strong>Marketing initiatives<\/strong><br>\n Test new channels and formats; source, brief, and manage vendors and freelancers.<br>\n Turn CEO ideas into scoped, resourced, launched campaigns.<br>\n Report on what moved the number and what didn't.\n <\/li>\n <li><strong>Brand & visibility<\/strong><br>\n Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience.<br>\n Build the content and distribution systems that make visibility repeatable, not sporadic.\n <\/li>\n<\/ol>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<p>You've done senior operations work \u2014 and it involved building, not just maintaining. You've created workflows, processes, automations, and systems that outlasted you. You can point to the machine you built and how it changed the business.<\/p>\n<p>You use AI every day and you build with it. Not \"I've used ChatGPT.\" You've built agents, automations, and workflows that do real work in a real business. You should be able to teach our CEO something, not the other way around.<\/p>\n<p>You come from a digital marketing or agency environment. You've been inside the operations of a services business that had to grow \u2014 and you were close enough to growth to know what actually generates revenue.<\/p>\n<p>You think strategically without being asked to. Handed a problem, you research it independently and return with multiple well-reasoned options. You do not wait for instructions. You do not come back with \"what do you want me to do?\"<\/p>\n<p>You're resourceful about execution. When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<\/p>\n\n<h4>Nice to have<\/h4>\n<ul>\n <li>Amazon marketplace or e-commerce experience<\/li>\n <li>Client success or account management background<\/li>\n <li>Paid media, funnels, or email sequences (Meta, Google, Klaviyo)<\/li>\n <li>CRM ownership (HubSpot, Salesforce, GoHighLevel)<\/li>\n <li>Built and led a small team or contractor bench<\/li>\n<\/ul>\n\n<h4>This role is not for you if<\/h4>\n<ul>\n <li>You need daily direction<\/li>\n <li>You think operations means admin and calendars<\/li>\n <li>You've used AI but never built anything with it<\/li>\n <li>You've only worked in structured corporate environments<\/li>\n <li>You wait for permission<\/li>\n <li>You'd rather perfect a process than start one<\/li>\n <li>You go quiet when something is ambiguous<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<p><strong>First 30 days<\/strong> \u2014 You've audited every system, tool, vendor, and workflow in the business. You've met the team. You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<\/p>\n<p><strong>First 60 days<\/strong> \u2014 At least two AI-driven automations are live and in daily use. The client acquisition pipeline is documented, tracked, and has measurable activity. Core processes are in writing.<\/p>\n<p><strong>First 90 days<\/strong> \u2014 You're running your four areas without needing sign-off on day-to-day calls. There is a working acquisition motion with real numbers attached. The CEO is spending meaningfully less time on execution and more on vision \u2014 because you absorbed the gap.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director of Operations &amp; Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI &amp; internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand &amp; visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director of Operations &amp; Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI &amp; internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand &amp; visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director of Operations &amp; Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI &amp; internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand &amp; visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>

<p><h4>Job overview</h4> <p>Reporting to the Regional Claims Manager, the Claims Manager holds a senior leadership role responsible for the comprehensive management, operational performance, and strategic direction of the regional health claims unit. This position thrives in an agile, multitasking office environment and serves as a crucial operational link between global/regional management and the local processing team. The Claims Manager is fully accountable for driving team productivity, developing departmental strategies, preparing executive metric reports, and overseeing complex or high-value adjudications. Demonstrating high adaptability, this leader extends beyond traditional claims functions to coordinate cross-functional activities, optimize local workflows, and ensure service delivery consistently exceeds client and stakeholder expectations.</p> <h4>What you do</h4> <h4>Key responsibilities</h4> <p>Responsibilities include, but are not limited to:</p> <ul> <li>Leading a team of claims adjusters to achieve departmental KPIs aligned with organizational goals.</li> <li>Acting as a liaison between global management and the claims team to ensure clear communication and alignment of objectives.</li> <li>Developing and implementing departmental strategies and goals.</li> <li>Providing regular updates and reports to regional management on team performance, claims processing, and customer satisfaction.</li> <li>Participating in strategic planning with clear decision-making processes.</li> <li>Offering guidance, training, and mentorship to team members to enhance skills and performance.</li> <li>Monitoring team workload and ensuring equitable task distribution.</li> <li>Reviewing complex or escalated claims and advising on claim determinations.</li> <li>Resolving escalated customer inquiries and complaints regarding claims.</li> <li>Analyzing claims data and performance metrics to identify trends and opportunities for process improvement.</li> <li>Preparing and presenting reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.</li> <li>Utilizing data analysis to drive strategic decisions and optimize claims processes.</li> <li>Actively engaging in operational activities beyond claims to ensure coordinated service delivery that meets and surpasses client expectations.</li> <li>Assisting in developing and updating claims policies and procedures.</li> <li>Ensuring team compliance with all regulatory and company guidelines.</li> <li>Preparing and presenting regular reports on claims activity, performance metrics, and trends.</li> <li>Analyzing data to identify improvement areas and implementing corrective actions.</li> <li>Performing other ad hoc duties as required.</li> </ul> <h4>What you bring</h4> <h4>Requirements</h4> <p>To excel in this role, you should possess the following skills and experience:</p> <ul> <li>Bachelor’s degree in medical/paramedical fields, finance, business administration, insurance, or a closely related operational discipline is preferred.</li> <li>Minimum of 8 years of progressive, hands-on experience in claims management, third-party administration (TPA), or health insurance operations.</li> <li>At least 4 years in a supervisory, leadership, or management role with a proven track record of effectively managing teams and achieving complex operational objectives.</li> <li>Strong analytical skills with the ability to interpret complex data, identify trends, detect inefficiencies, and make confident, data-driven decisions.</li> <li>Detail-oriented with excellent organizational, project management, and time management capabilities, adept at handling multiple priorities in a fast-paced environment.</li> <li>Proficiency in claims management software and Microsoft Office Suite.</li> <li>Flexibility to adapt to evolving business needs and perform well under pressure.</li> <li>Hybrid working options available in line with business requirements and regional policies.</li> <li>Legal authorization to work in the country of operations.</li> </ul> <h4>Desirable</h4> <ul> <li>8 to 10 years of total experience in healthcare, insurance, or TPA industries.</li> <li>Experience with process optimization methodologies such as Lean, Six Sigma, or Agile operational tracking is advantageous.</li> <li>Fluency in English, both written and verbal.</li> </ul> <h4>Personal attributes</h4> <ul> <li>Thinks globally while executing locally, effectively translating performance metrics and data trends into sustainable organizational success.</li> <li>Balances strategic thinking with practical execution.</li> <li>Confident communicator and facilitator, skilled at building trust across diverse stakeholder groups.</li> <li>Collaborative and resilient, thriving in dynamic, global environments.</li> </ul> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>How we hire</h4> <p>We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>AI policy</h4> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p></p><p></p>

<p><h4>Energy Jobline Overview</h4> <p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p> <p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p> <h4>Essential Duties and Responsibilities</h4> <p>Include the following. Other duties may be assigned.</p> <ul> <li>Develop and manage master engineering schedule for all projects. Lead, coordinate, and supervise others to achieve all plan objectives of the master schedule.</li> <li>Write equipment/tooling specifications, coordinate and oversee the design, construction, installation, start-up and trials of new equipment/tooling against the master schedule.</li> <li>Create all documentation required for capital investment and obtain approval from upper management.</li> <li>Establish manufacturing processes that meet all KPI targets for capital investment, part cost, scrap, part performance, delivery, layout, cycle time, efficiency, safety, ergonomic, and quality deliverables.</li> <li>Develop all documentation for the process including but not limited to specifications, PFMEA’s, risk analysis, process plans, PFD’s, work combination tables, design reviews, trial reports, work instructions, condition standards, and capacity tracking.</li> <li>Lead and support Kaizen activities after process is in production.</li> <li>Proactively work to produce processes that are not capable of flowing out defects to the next process while working to countermeasure those that do and yokoten to similar processes.</li> <li>Problem solving and investigating problems utilizing root cause analysis and reporting.</li> <li>Perform all tasks in accordance with OSHA, EPA, and TGKY procedures and best practices.</li> </ul> <h4>Supervisory Responsibilities</h4> <p>This job has no supervisory responsibilities.</p> <h4>Qualifications</h4> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Thorough understanding of thermoplastic resin properties, performance capabilities, and uses.</li> <li>In depth knowledge of resin processing capability, injection molding equipment and calculating shrink rates.</li> <li>Expert knowledge of proper mold construction, operation, materials, performance ability, and repair.</li> <li>Proficient in designing molds in 3D solid modeling software.</li> <li>Ability to communicate and direct requirements effectively with customers and suppliers.</li> <li>Demonstrated project management and leadership skills.</li> <li>Excellent verbal and written communication skills and creating technical presentations/documents.</li> <li>Ability to read drawings, identify critical characteristics, lead design reviews, and develop PFMEA’s.</li> <li>Capability to lead and conduct root cause analysis for current problems and potential occurrences.</li> <li>Knowledge of Toyota Production System and lean manufacturing concepts.</li> <li>Strong work ethic, take ownership/responsibility for projects, and maintain high level of productivity.</li> <li>High aptitude to pick up on engineering principles and new technology.</li> <li>Knowledge of TS and ISO requirements.</li> <li>Excellent attendance and punctuality.</li> <li>Experience working in a cross-cultural work environment.</li> </ul> <h4>Education and/or Experience</h4> <p>BS in engineering or related discipline or equivalent experience.</p> <h4>Communication Skills</h4> <p>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Clear, concise written and verbal skills and problem solving skills required. Ability to write routine reports and correspondence. Ability to speak effectively before groups of team members.</p> <h4>Technical Skills</h4> <ul> <li>Microsoft Excel, Word, Outlook, Visio, and Project experience.</li> <li>Skilled in using AutoCAD, SolidWorks, or other drafting software.</li> </ul> <h4>Mathematical Skills</h4> <p>Principles of calculus, trigonometry, and other advanced topics in math for analysis, design, and troubleshooting are necessary. Ability to perform high level mathematical calculations and to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, and sampling theory.</p> <h4>Reasoning Ability</h4> <p>Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several variables.</p> <h4>Physical Demands</h4> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools, equipment or controls. The employee is frequently required to stand and occasionally required to walk, sit, reach with hands and arms, talk or hear and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception</p><p></p>

<p>Position Information • VA No.: UNDP/LBN/VA26/135 • Position Title: National Agricultural Consultant • Duty Station: Beirut with frequent site visits to North, Bekaa, Mount Lebanon and the South. • Duration: 3 months (18 working days per month) • Vacancy Date of Issue: 13 August 2026 • Vacancy Closure Date: 21 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/180nQXdpSt2ss09980MZKPVJs8ur66Uvh/view Background Lebanon is experiencing a constantly evolving multi-layered crisis which is exacerbating long-term structural vulnerabilities and inequalities, leading to acute and increasingly visible humanitarian needs among the most vulnerable populations. Lebanon continues to face a protracted economic and financial crisis, which has been compounded by the aftershocks of conflict in late 2024, further undermining the food security of Lebanese residents and refugee populations. While hyperinflation has softened from its previous peaks, persistently high food prices remain a primary driver of food insecurity. As of September 2025, the year-on-year food inflation rate stood at 23.9%. Along with inflation, currency depreciation, income losses, damaged infrastructure, and significant cuts to humanitarian food assistance continue to negatively impact the capacity of different population groups to access food. According to the latest Integrated Phase Classification (IPC) analysis, it was projected that between July and October 2025, about 1.24 million people (including Lebanese, Syrian refugees, and Palestine refugees) would face acute food insecurity and be classified in IPC Phase 3 or above (Crisis or worse). This corresponds to 23% of the analyzed population, an increase from the 19% recorded in the October 2023 March 2024 period. This crisis has disproportionately affected the agricultural sector, exposing a systemic vulnerability: Lebanon's critical over-reliance on expensive, imported agricultural inputs, especially wheat seeds. This import dependency strains national food security, reduces farmer resilience, and hinders access to locally adapted, high-yield seed varieties. The Lebanese Agricultural Research Institute (LARI), the public institution mandated to produce certified seeds, is a critical national asset for food sovereignty. However, its national seed program has stalled due to a lack of public financing, creating a critical gap in the domestic food system. Within the framework of the Food Security Project, UNDP aims to strengthen the institutional capacity of the Lebanese Agricultural Research Institute (LARI) to enhance its operational efficiency, management systems, and service delivery. Under the overall guidance and direct supervision of the Project Manager (Food Security), the Agricultural consultant, will be primarily responsible for planning, implementing, monitoring, supervising and coordinating field level activities related to the multiplication of certified wheat. The TFA is also expected to establish strong coordination mechanisms as well as linkages between stakeholders and beneficiaries to ensure that program activities and projects are implemented successfully. Scope of work, responsibilities and description of the proposed analytical work Under the direct supervision of the Project Manager (Food Security), the national consultant will perform the following functions: • In close coordination with the designated LARI centers' directors and contractors, oversee the procurement and distribution of the specific equipment and machinery needed for the proper implementation of the seed multiplication program; • Follow-up with key stakeholders and contractors on all activities related to the rehabilitation of LARI s infrastructure including but not limited to irrigation systems, solar energy component, lab equipment provision, greenhouses rehabilitation, silosconstruction, etc...). • Monitor and coordinate with key stakeholders and partners the initiation of all activities related to the consecutive growing seasons (such as land plowing and reclamation, sowing of seeds, irrigation, regular cultural activities, etc.) in a timely manner; • Maintain close coordination with implementing partners for all activities supporting MSMEs, cooperatives, start-ups, and farmers; • Provide assistance contractor working on the value chain assessment. • Support and monitor grant and in-kind assistance to various beneficiaries; • Conduct regular field visits to assess and monitor the progress of wheat production at different LARI centers and specialized farmers level to provide technical assistance on good agricultural practices, as well as on risk mitigation and overcoming any challenges they might face during the production seasons; • Support the development and maintenance of collaborative relations with all relevant partners such as the Ministry of Agriculture (MoA) and the Food and Agriculture Organization (FAO), among others; • Submit regular reports on the progress achieved in the implementation of various activities in a timely manner; • Actively participate in all meetings, workshops, conferences related to the project; • Support M&amp;E requirements, by keeping accurate records and archives of all projects/activities, including financial records, data, photos, reports, correspondence and minutes with respective partners. Expected Outputs and Deliverables The Consultant shall submit a monthly technical progress report summarizing all activities under the TOR undertaking during the reporting period, noting that the total duration should not exceed 3 months (number of working days should not exceed 18 working days per month). Institutional arrangement •</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Standard Minimum Qualifications</strong></p><ul><li><strong>Education:</strong> University degree in Agricultural Engineering, Agri-Business or any related fields.</li><li><strong>Experience:</strong> Minimum 8 years (with a bachelor s degree) of progressive relevant experience in agriculture or any relevant related field is required</li><li><strong>Language:</strong> Fluency in English and Arabic (both oral and written).</li></ul>

<p><strong>Job Description</strong></p><p><strong>Supply Chain Manager</strong></p><p><strong>Position Summary</strong></p><p>The Supply Chain Manager is responsible for planning, directing, and optimizing the end-to-end supply chain operations of the company, including procurement, demand planning, inventory management, logistics, warehousing, importation, and supplier management. The role ensures continuous product availability while maintaining optimum inventory levels, minimizing expiry risks, controlling costs, and complying with healthcare regulatory requirements. The Supply Chain Manager works closely with Sales, Finance, Regulatory Affairs, Technical Service, and suppliers to ensure efficient and timely delivery of medical devices, laboratory products, and healthcare solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Supply Planning &amp; Procurement</strong></p><ul><li>Develop annual and quarterly procurement plans based on sales forecasts, inventory levels, and market demand.</li><li>Ensure timely purchasing from approved international suppliers.</li><li>Monitor supplier performance, lead times, and order fulfillment.</li><li>Negotiate delivery schedules and coordinate shipment priorities.</li><li>Review purchase requisitions and approve purchase orders in accordance with company policies.</li></ul><p><strong>Inventory Management</strong></p><ul><li>Maintain optimum inventory levels to ensure product availability while minimizing excess stock.</li><li>Monitor inventory turnover, slow-moving items, and stock ageing.</li><li>Implement and monitor FIFO/FEFO inventory practices.</li><li>Develop action plans to minimize product expiry and inventory write-offs.</li><li>Conduct regular inventory analysis and recommend replenishment strategies.</li></ul><p><strong>Logistics &amp; Import Operations</strong></p><ul><li>Coordinate international shipments from suppliers until final delivery.</li><li>Manage freight forwarders, customs brokers, and logistics providers.</li><li>Ensure import documentation complies with local regulatory requirements.</li><li>Monitor shipment status and proactively resolve delays.</li></ul><p><strong>Regulatory Coordination &amp; Governmental Approvals</strong></p><ul><li>Coordinate with Regulatory Affairs and relevant departments to ensure all required licenses, permits, and approvals are obtained before importing and distributing products.</li><li>Follow up with governmental authorities and relevant entities to ensure timely processing of import approvals and required documentation.</li><li>Maintain updated records of product licenses, permits, certificates, and regulatory documents.</li><li>Coordinate with suppliers to collect required technical and regulatory documents for registration, importation, and customs clearance.</li><li>Ensure compliance with local regulations and company procedures related to the importation, storage, and distribution of medical products.</li><li>Identify and escalate potential regulatory or approval delays that may impact supply continuity.</li></ul><p><strong>Warehouse Management</strong></p><ul><li>Ensure proper storage conditions for all products, including temperature-sensitive medical products.</li><li>Supervise inventory accuracy through regular cycle counts and annual physical stock counts.</li><li>Ensure warehouse operations comply with quality and safety standards.</li></ul><p><strong>Supplier Management</strong></p><ul><li>Build and maintain strong relationships with international manufacturers and suppliers.</li><li>Monitor supplier performance through KPIs including delivery performance, quality, and responsiveness.</li><li>Participate in supplier evaluations and business reviews.</li></ul><p><strong>Demand Planning</strong></p><ul><li>Collaborate with Sales and Product Management to prepare accurate demand forecasts.</li><li>Review forecast accuracy and adjust procurement plans accordingly.</li><li>Support new product launches with appropriate inventory planning.</li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li>Work closely with Finance to optimize cash flow and purchasing schedules.</li><li>Coordinate with Regulatory Affairs to ensure product registrations and import approvals are maintained.</li><li>Support Technical Service with spare parts availability.</li><li>Coordinate with Sales regarding urgent customer requirements and special projects.</li></ul><p><strong>Process Improvement</strong></p><ul><li>Develop and continuously improve supply chain SOPs.</li><li>Identify opportunities to reduce operational costs while improving service levels.</li><li>Implement KPIs and dashboards to monitor supply chain performance.</li><li>Lead initiatives to improve inventory accuracy, planning efficiency, and operational excellence.</li></ul><p><strong>Reporting</strong></p><ul><li>Prepare monthly supply chain performance reports.</li><li>Present inventory analysis, procurement status, supplier performance, and logistics KPIs to management.</li><li>Report inventory risks, shortages, overstock, and expiry exposure with corrective action plans.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, Pharmacy, Biomedical Engineering, or a related field. Master's degree is an advantage.</li><li>Minimum 5 years of progressive experience in supply chain management, preferably within the medical devices, pharmaceutical, or healthcare industry.</li><li>Strong knowledge of procurement, inventory management, forecasting, logistics, and international shipping.</li><li>Experience dealing with international suppliers and import regulations.</li><li>Advanced proficiency in Microsoft Excel and ERP systems.</li><li>Excellent analytical, negotiation, and problem-solving skills.</li><li>Strong leadership and people management abilities.</li><li>Excellent communication skills in English and Arabic; French is an advantage.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Strategic Planning</li><li>Demand Forecasting</li><li>Inventory Optimization</li><li>Procurement Management</li><li>Supplier Relationship Management</li><li>Logistics &amp; Import Management</li><li>Risk Management</li><li>Analytical Thinking</li><li>Leadership &amp; Team Management</li><li>Process Improvement</li><li>Cost Control</li><li>Decision Making</li><li>Communication &amp; Collaboration</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Product availability (%)</li><li>Stock-out rate</li><li>Inventory turnover</li><li>Inventory accuracy</li><li>Forecast accuracy</li><li>Supplier on-time delivery (%)</li><li>Purchase order lead time</li><li>Import clearance lead time</li><li>Expiry and write-off value</li><li>Slow-moving inventory value</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, Pharmacy, Biomedical Engineering, or a related field. Master's degree is an advantage.</li><li>Minimum 5 years of progressive experience in supply chain management, preferably within the medical devices, pharmaceutical, or healthcare industry.</li><li>Strong knowledge of procurement, inventory management, forecasting, logistics, and international shipping.</li><li>Experience dealing with international suppliers and import regulations.</li><li>Advanced proficiency in Microsoft Excel and ERP systems.</li><li>Excellent analytical, negotiation, and problem-solving skills.</li><li>Strong leadership and people management abilities.</li><li>Excellent communication skills in English and Arabic; French is an advantage.</li></ul>

<p>VA No.: UNDP/LBN/VA26/131</p><p>Position Title: National Consultant - Two Medical Doctors Specialized in Psychiatry to Support the Commission of Reduction of Sentences</p><p>Duty Station: Home-based, with attendance at meetings at the Commission of Reduction of Sentences' headquarters and visits to prisons as required to assess inmates.</p><p>Duration: 4 months (without exceeding 5 working days per month)</p><p>Vacancy Date of Issue: 03 August 2026</p><p>Vacancy Closure Date: 10 August 2026</p><p>National or International consultancy: National consultancy</p><p>To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1sjbukae8e2kt50e6A5zZYeOT_-wktxH_/view?usp=drive_link</p><p>Background UNDP has been actively supporting efforts to alleviate prison overcrowding and enhance access to justice through various initiatives. In Lebanon, Law No. 463/2002 established a framework for sentence reduction and entrusted this task to the Sentence Reduction Commission. Each of the two sub-commissions consists of a judge appointed by the Minister of Justice, the head of the prison's central directorate, a medical doctor specialized in psychiatry, and a social worker, with both specialists designated by the Minister of Justice. The director of the relevant prison or facility serves as an ad hoc member, depending on the case under review. To address the increasing workload, the Minister of Justice also appointed an additional social worker to support both sub-commissions. However, the Commission's operations have been quasi-paralyzed for over two years due to a lack of support for the medical doctors and social workers, who are essential for providing the necessary assessments for each case. This has hindered the Commission's ability to fulfill its critical role in addressing prison overcrowding. In this context, and as part of its ongoing commitment to improving access to justice, UNDP seeks to recruit two (2) Medical Doctors specialized in psychiatry to support the Commission in processing the cases of prisoners seeking sentence reduction.</p><p>Scope of work, responsibilities and description of the proposed analytical work Under the overall guidance of the project's Chief Technical Advisor or Project Officer, and in close coordination with the Commission of Reduction of Sentences, the Medical Doctors will support the Commission across the different governorates, according to the Commission's geographic distribution of files, by assessing prisoners' medical condition before sentence-reduction decisions are issued.</p><p>To achieve this objective, the Consultants are expected to:</p><ul><li>Assess prisoners' files from a medical and psychiatric perspective.</li><li>Draft and submit scientific reports to the Commission to inform its sentence-reduction decisions.</li><li>Provide the necessary medical opinion regarding the reduction of a prisoner's sentence based on their medical and psychiatric condition.</li><li>Provide expert opinion during deliberations on the impact and relevance of mental-health factors in specific cases.</li><li>Collaborate with the Commission on any other required tasks.</li></ul><p>Expected outputs and deliverables The Consultants are expected to complete the tasks and activities described above and submit bi-monthly progress reports. Each Medical Doctor must assess a minimum of 20 cases every two months. The reports shall describe progress in assessing inmates' cases and provide disaggregation by type of case, gender, age, geographic location, and nationality.</p><p>Institutional arrangements</p><ul><li>The work is expected to start upon contract signature.</li><li>The Consultant will work under the overall guidance of the designated UNDP focal point, in close coordination with the Commission of Reduction of Sentences and its President.</li><li>The Consultant will rely on their own means of communication and transportation. Transportation and communication costs should be included in the Consultant's financial offer.</li><li>All title rights, copyrights, and other rights in any material produced under the Terms of Reference will be vested exclusively in UNDP. Any public mention or appearance related to the activity must acknowledge UNDP's ownership and be coordinated with and approved by UNDP.</li><li>In the event of any delay, the Consultant shall inform UNDP promptly so that decisions and remedial action may be taken. Delays affecting collaborative work or the timely delivery of outputs may lead to termination of the contract.</li><li>UNDP reserves the right to commission additional inputs, reviews, or revisions as needed to ensure the quality and relevance of the work.</li></ul><p>Duration of work The assigned duration for this consultancy is four (4) months, without exceeding five (5) working days per month. The assignment is expected to commence on 2 September 2026 and be completed by 2 January 2027.</p><p>Duty station The consultancy shall be home-based, with attendance at meetings at the Commission of Reduction of Sentences' headquarters and visits to prisons as required to assess inmates.</p><p><strong>Desired Candidate Profile</strong></p><p>STANDARD MINIMUM QUALIFICATIONS</p><p>Education A Doctor of Medicine degree with specialization in Psychiatry.</p><p>Experience At least four (4) years of professional experience in the medical psychiatric field, whether as a University Professor, practitioner, or in another relevant capacity in the psychiatric field.</p><p>Language Knowledge of Arabic is required. Knowledge of English and/or French is desirable.</p><p>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment.</p>

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to solar PV systems, inverters, batteries, electrical panels, protection systems, and associated electrical works. <br>• Lead technicians and subcontractors and assign their daily tasks according to the approved work plan. <br>• Ensure installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review single-line diagrams, electrical layouts, cable schedules, load calculations, datasheets, and site requirements before execution. <br>• Supervise the installation of solar panels, mounting structures, inverters, batteries, electrical panels, cables, earthing, and protection devices. <br>• Ensure correct cable sizing, routing, termination, labeling, polarity, phase distribution, and electrical connections. <br>• Verify proper installation of AC/DC protection devices, circuit breakers, isolators, surge protection, and earthing systems. <br>• Configure and troubleshoot solar inverters, battery systems, monitoring platforms, communication devices, and energy management systems. <br>• Conduct electrical testing, including voltage, current, insulation resistance, continuity, polarity, and earth resistance tests. <br>• Coordinate with the Project Coordinator, Technicians team, clients, suppliers, warehouse, and other site contractors. <br>• Prepare and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify technical issues, installation errors, risks, and required corrective actions. <br>• Prepare daily site reports, testing records, material usage reports, completed-work records, and progress updates. <br>• Coordinate system testing, commissioning, client demonstrations, inspections, and final handover activities. <br>• Ensure all equipment is properly installed, labeled, tested, configured, and documented. <br>• Maintain updated records of inverter settings, battery configurations, monitoring credentials, serial numbers, and testing results. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure tools, testing instruments, safety equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance for installed renewable energy systems. <br>• Ensure all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br> <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree in Electrical Engineering, Renewable Energy Engineering, or a closely related field. <br>• Minimum of 3 years of practical experience in solar PV, energy storage, electrical installation, supervision, testing, and commissioning. <br>• Strong knowledge of AC and DC electrical systems, solar inverters, lithium batteries, electrical panels, protection systems, and earthing. <br>• Good understanding of on-grid, off-grid, hybrid, residential, commercial, and industrial solar systems. <br>• Ability to read single-line diagrams, electrical layouts, BOQ, cable schedules, datasheets, and technical manuals. <br>• Good knowledge of cable sizing, load calculations, voltage drop, short-circuit protection, phase balancing, and system capacity calculations. <br>• Practical experience with electrical testing instruments, solar monitoring platforms, and inverter configuration tools. <br>• Strong knowledge of electrical safety requirements and safe working procedures. <br>• Strong leadership skills and the ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; AutoCAD and ERP/Odoo experience are advantages. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <ul> <li><strong>Design experiences that make AI feel trustworthy</strong><br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li><strong>Turn complex problems into intuitive workflows</strong><br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li><strong>Raise the quality bar across the product</strong><br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li><strong>Help customers adopt AI faster</strong><br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li><strong>Design for Arabic-first enterprise users</strong><br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li><strong>Build systems, not just screens</strong><br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li><strong>Use research to inform decisions</strong><br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li><strong>Elevate the people around you</strong><br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> </ul> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <ul> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> </ul> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <ul> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> </ul> <p>Beyond experience, you'll thrive here if:</p> <ul> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> </ul> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <ul> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> </ul> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <ol> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li> </ol></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Deputy FSL Coordinator will be responsible for supporting the FSL Coordinator with implementation of FSL projects across Lebanon. The Dep FSL Co will ensure programmatic, technical, financial and logistical development of AHH actions in the department where the actions are developed, in line with the strategic criteria of AHH in Lebanon and the internal processes and regulations of AHH, donor and Lebanese laws.</p><p>Objective 1: Support sector coordination &amp; representation (70%)</p><ul><li>Support sector coordination and development of cash guidance according to the sector priorities in close coordination with UN sector lead.</li><li>Represent ACF in key meetings with external stakeholders in relation to participation in the Cash Working Group and help facilitate strategic relations such as with the Ministry of Social Affairs (MoSa)</li><li>Co-convene and co-facilitate relevant meetings (including sector working groups and relevant sectoral or cross-sectoral technical meetings). Ensure that sector meetings are well-managed and action and results-oriented, with decisions communicated to relevant partners and stakeholders.</li><li>Co-represent the sector including at sectoral meetings, in the Inter-Sector and Inter-Agency coordination fora, and external stakeholder engagement, as appropriate, and in coordination with the FSL Co.</li><li>Facilitate in the maintenance of appropriate links and dialogue with sector partners and the national and international NGO forums, relevant external stakeholders, and representatives of affected populations in coordination with the FSL Co.</li><li>Co-collaborate in the development of the overall sector strategy including the sector's national annual work plan and monitoring framework.</li><li>Facilitate discussion and agreement on the use of common standards and tools among sector partners. Promote awareness of and adherence to relevant policy guidelines, codes of conduct, and examples of good practice.</li><li>To support drafting of food security and Basic Assistance sector analysis sections in conducted assessments and surveys under the guidance of PM and in coordination with MEAL Manager</li><li>Attend relevant sector meetings on behalf of the FSL Co.</li></ul><p>Objective 2: To contribute to the comprehension and support to the implementation of food security, basic and Livelihoods strategy (15%)</p><ul><li>Collect and evaluate information on the food security and livelihoods level of the targeted populations in project areas.</li><li>Identify food security and livelihoods, support needs of the refugee population and propose intervention opportunities in line with ACF country strategy to the FSL Co.</li><li>Under the guidance of the FSL Co, actively coordinate with other agencies implementing food security, basic assistance and livelihoods interventions (fresh food vouchers, cash for food, in-kind food support such as food parcels) in ACF project areas.</li><li>Under the guidance of the FSL Co, actively coordinate with other stakeholders in food security, basic assistance and livelihoods sector to support smooth, coordinated project interventions.</li><li>Plans, coordinates, monitors and provide technical assistance for the implementation of activities and development of proposals.</li><li>To support bases with information sharing to ensure harmonization of FSL tools and approach.</li><li>Under the guidance of the FSL Co, participate in the development of capitalization reports for each food security activity conducted by ACF.</li><li>Follow-up the MEAL plan and project indicators, in coordination with MEAL Department.</li><li>Support development of data reports and presentations showcasing FSL implementation.</li></ul><p>Objective 3: Reporting (15%)</p><ul><li>To be involved in project reporting, supporting Bases with drafting and compiling.</li><li>To flag any issues received in reports from Bases to the FSL Co.</li><li>Ensure monthly program progress reports elaboration and submission to donor agency.</li></ul><p>Objective 4: Security</p><ul><li>To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.</li><li>To communicate to the security managers of the working location any security related information or non-compliance with the security plan.</li></ul><p>Objective 5: Support humanitarian activities of Action Against Hunger</p><ul><li>Support the emergency interventions of the organization as per the employee s abilities.</li><li>Support any activity that helps us to reach our humanitarian goals, as per the employee s abilities.</li><li>ACF employees will show commitment to human rights principles, gender equality and non-discrimination approach in all their work.</li></ul><p>Key activities in your role will include</p><ul><li>Representation and a strong understanding of sector coordination are key elements of the position, as the Deputy FSL Co will cover sector meetings on behalf of the FSL Co.</li><li>Problem solving is a valued asset in order to effectively support the FSL Co and the FSL Program Managers (PMs) with issues arising during implementation.</li><li>Cash and Voucher programmes &amp; in-kind food support programme technical knowledge is a major point in this position due to the large role of the project in the FSL department, supporting PMs to monitor the activity implementation, not only regarding donors result but Action Against Hunger strategy in the country.</li><li>The candidate should master the project cycle management to ensure that the target objectives are met, and be very comfortable with activities planning and team organization</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social work, agriculture, economy, food security, international affairs, humanitarian action or any related field.</li><li>Food security and livelihoods, agriculture, economy, etc. Logistics or operations work a plus</li><li>3-4 years experience in humanitarian and development organizations</li><li>2 years experience in food security &amp; livelihoods programs are desirable</li><li>Experience with cash and voucher assistance &amp; food parcels distribution highly desirable</li><li>Experience with complex programming highly desirable</li><li>Good knowledge of INGOs and donor agencies procedure, guidelines and intervention in the country</li><li>Previous knowledge of Action Against Hunger policies, strategy and previous interventions in the country or Middle East region is an asset</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Payment &amp; Settlement Senior Associate to join our Operations Division and oversee the execution, monitoring, and control of all payables and receivables across the firm. This role requires vigilance, efficiency, and precision to ensure that payments, distributions, and settlements are executed accurately, on time, and in full compliance with internal controls. The successful candidate will work closely with the Finance and Operations teams to strengthen payment governance, enhance process automation, and safeguard the firm against operational risks and fraud. It is an opportunity to play a critical role in the firm s operational backbone, contributing to financial accuracy and control across jurisdictions.</p><p>Key Responsibilities:</p><p>Payment Execution &amp; Oversight:</p><ul><li>Oversee the execution of all payables and receivables, including dividend distributions, receivables, third-party vendor payments, and internal expenses.</li><li>Supervise bank account monitoring to ensure payment completion, resolve rejected or returned transactions, and escalate issues as required.</li><li>Ensure precision and compliance in the preparation and verification of distribution calculations for entities within the group.</li><li>Contribute to cash management activities by monitoring account balances, and by assessing the impact of internal fund transfers between accounts.</li></ul><p>Process Control &amp; Fraud Prevention:</p><ul><li>Implement and enforce robust payment control processes in close coordination with Finance.</li><li>Understand the structure and rationale behind cash movements between fund entities to ensure proper execution and alignment with internal controls and compliance with fund flow requirements.</li><li>Track key operational metrics such as payment delivery times, delays, and error rates to strengthen efficiency and accountability.</li><li>Establish and maintain strong fraud prevention mechanisms, escalating irregularities or risks to the Head of Operations.</li><li>Support the Head of Operations in process management by identifying bottlenecks, process frictions, or areas requiring escalation.</li><li>Introduce and maintain trackers or planners for open tasks (initially manual, migrating to workflow tools) to improve follow-through and accountability.</li><li>Drive the adoption of new payment systems, tools, and automation to enhance accuracy, efficiency, and scalability.</li></ul><p>Stakeholder &amp; Client Orientation:</p><ul><li>Act as the main point of contact for stakeholders, vendors, suppliers, and internal teams regarding payment processes.</li><li>Provide timely updates on payment statuses and ensure transparent communication with clients and Relationship Managers.</li><li>Uphold strong customer orientation by resolving payment inquiries promptly and professionally.</li></ul><p>Team Leadership &amp; Development:</p><ul><li>Supervise and mentor junior members of the Payments team, setting performance standards and promoting a culture of vigilance, accountability, and process-driven execution.</li><li>Encourage cross-training within the team to build resilience and ensure operational continuity.</li><li>Foster continuous improvement and enforce adherence to company values across the team.</li></ul><p>Qualifications and Key Skills:</p><p>Education:</p><ul><li>Bachelor s degree in business administration, Accounting, Finance, or a related field.</li></ul><p>Experience:</p><ul><li>5 8 years of experience in payments, settlements, or operational finance roles, including at least 1 2 years in a supervisory capacity.</li><li>Preferred experience in asset management, banking, or financial services with exposure to back-office and compliance operations.</li></ul><p>Technical / Functional Skills:</p><ul><li>Leadership &amp; Oversight: Proven supervisory experience in payment and settlement operations, with focus on fraud prevention and financial controls.</li><li>Process Orientation: Structured mindset with ability to track, monitor, and enhance processes for greater efficiency and accountability.</li><li>Financial &amp; Operational Knowledge: Strong understanding of payment workflows, reconciliations, and regulatory requirements within asset management or financial services.</li><li>Analytical Skills: Ability to monitor key operational metrics, analyze discrepancies, and ensure precision in execution.</li><li>Technology Proficiency: Familiarity with payment systems, fund administration platforms, and financial control tools; proactive in adopting automation and workflow solutions.</li></ul><p>Behavioral Competencies:</p><ul><li>Detail-oriented: Sharp eye for accuracy when reviewing and approving payments, ensuring figures, IBANs and documentation are correct.</li><li>Collaboration: Effective partnership with Finance and Operations leadership to maintain robust controls and governance.</li><li>Customer Orientation: Commitment to client service excellence through accurate and timely payment execution.</li><li>Organizational Skills: Ability to prioritize tasks, manage trackers and follow-ups, and ensure timely closure of open items.</li><li>Communication &amp; Discretion: Strong communication skills with ability to handle sensitive and confidential information.</li><li>Team Management: Experience guiding and developing junior staff in a high-performance, process-driven environment.</li></ul><p>Why Join Global Gate:</p><p>We employ an agile, transformational mindset, and this role offers the opportunity to directly influence the firm s people strategy, processes, and culture. We uphold the values of Passion, Adaptability, Accountability, Humility, and Doing the Right Thing. We value individuals who thrive in a fast-paced, growth-oriented environment and are driven by excellence, curiosity, and collaboration. This role offers a dynamic learning curve, collaboration with a global team, and exposure to an international, high-performing environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Accounting, Finance, or a related field.</li><li>5 8 years of experience in payments, settlements, or operational finance roles, including at least 1 2 years in a supervisory capacity.</li><li>Preferred experience in asset management, banking, or financial services with exposure to back-office and compliance operations.</li><li>Leadership &amp; Oversight: Proven supervisory experience in payment and settlement operations, with focus on fraud prevention and financial controls.</li><li>Process Orientation: Structured mindset with ability to track, monitor, and enhance processes for greater efficiency and accountability.</li><li>Financial &amp; Operational Knowledge: Strong understanding of payment workflows, reconciliations, and regulatory requirements within asset management or financial services.</li><li>Analytical Skills: Ability to monitor key operational metrics, analyze discrepancies, and ensure precision in execution.</li><li>Technology Proficiency: Familiarity with payment systems, fund administration platforms, and financial control tools; proactive in adopting automation and workflow solutions.</li><li>Detail-oriented: Sharp eye for accuracy when reviewing and approving payments, ensuring figures, IBANs and documentation are correct.</li><li>Collaboration: Effective partnership with Finance and Operations leadership to maintain robust controls and governance.</li><li>Customer Orientation: Commitment to client service excellence through accurate and timely payment execution.</li><li>Organizational Skills: Ability to prioritize tasks, manage trackers and follow-ups, and ensure timely closure of open items.</li><li>Communication &amp; Discretion: Strong communication skills with ability to handle sensitive and confidential information.</li><li>Team Management: Experience guiding and developing junior staff in a high-performance, process-driven environment.</li></ul><p></p></section>

Electrical Project Manager <br> <br>Location <br> <br>Africa-based project assignment. The specific project location and mobilization arrangements will be discussed with shortlisted candidates. <br> <br>The Opportunity <br> <br>We are seeking an experienced Electrical Project Manager to lead the planning, execution, coordination, and delivery of electrical works for major construction projects in Africa. The successful candidate will manage all electrical project activities from mobilization through testing, commissioning, and handover, while maintaining the required standards for safety, quality, cost, and programme. <br> <br>This is a senior site-based role for a practical, commercially aware electrical professional with a strong record of delivering complex building, infrastructure, industrial, or MEP projects in African markets. Proven experience working with multicultural project teams, local subcontractors, consultants, suppliers, and authorities is essential. <br> <br>Position Detail <br>Requirement <br>Job Title <br>Electrical Project Manager <br>Employment Type <br>Full-time, project-based assignment <br>Location <br>Africa-based project assignment <br>Reporting To <br>Project Director / Construction Manager <br>Discipline <br>Electrical / MEP Construction <br> <br> <br> <br> <br>Key Responsibilities <br> <br>The Electrical Project Manager will take full responsibility for the delivery of electrical works in accordance with the approved scope, technical specifications, drawings, programme, and budget. The role will lead site electrical teams and coordinate closely with the main project team, MEP disciplines, consultants, subcontractors, suppliers, and client representatives. <br> <br>Key responsibilities include: <br> <br>• <br>Plan, organize, and manage all electrical construction activities, including mobilization, work sequencing, resource allocation, installation, testing, commissioning, and handover. <br> <br>• <br>Review electrical drawings, specifications, BOQs, and project requirements; identify technical discrepancies, coordination issues, and constructability risks before they affect progress. <br> <br>• <br>Coordinate electrical installations with civil, architectural, mechanical, plumbing, fire and life-safety, ELV, ICT, and specialist systems. <br> <br>• <br>Develop and monitor detailed electrical work programmes, manpower plans, equipment needs, material schedules, and procurement priorities. <br> <br>• <br>Lead and supervise engineers, supervisors, foremen, technicians, and electrical subcontractors to achieve planned production and quality targets. <br> <br>• <br>Manage subcontractor performance, site productivity, work-front availability, and compliance with approved method statements and inspection procedures. <br> <br>• <br>Review and control electrical material submittals, shop drawings, samples, technical data, testing plans, and commissioning documentation. <br> <br>• <br>Ensure timely resolution of RFIs, site instructions, design coordination matters, variations, and technical issues. <br> <br>• <br>Monitor project costs, electrical budgets, quantities, material consumption, productivity, change orders, and potential commercial claims; provide accurate forecasts to project management. <br> <br>• <br>Enforce health, safety, environmental, and quality requirements throughout the electrical scope of work. <br> <br>• <br>Coordinate inspections, testing, energization, commissioning, snagging, and final handover with relevant stakeholders. <br> <br>• <br>Prepare and submit regular progress reports covering completed works, programme status, manpower, procurement, technical issues, risks, and corrective actions. <br> <br>• <br>Build effective working relationships with consultants, clients, local teams, authorities, vendors, and subcontractors in the project country. <br> <br>Required Qualifications and Experience <br> <br>Area <br>Minimum Requirement <br>Education <br>Bachelor’s degree in Electrical Engineering or a closely related discipline. Professional registration is an advantage. <br>Overall Experience <br>At least 10 years of electrical construction or MEP delivery experience, including a minimum of 5 years in an Electrical Project Manager or senior electrical management role. <br>Africa Experience <br>Demonstrated experience delivering electrical works on construction projects in one or more African countries is required. <br>Project Background <br>Experience on large-scale building, infrastructure, industrial, energy, hospitality, healthcare, commercial, or mixed-use developments is preferred. <br>Technical Expertise <br>Strong knowledge of LV and MV electrical distribution, lighting, power, earthing, lightning protection, generators, UPS, ATS, ELV systems, testing, commissioning, and handover requirements. <br>Commercial Capability <br>Ability to manage budgets, cost reports, variations, subcontract packages, procurement planning, and productivity. <br>Software <br>Proficiency in AutoCAD, MS Office, and project-planning or reporting tools. Knowledge of BIM/Revit is an advantage. <br>Languages <br>Professional English is essential. French, Arabic, Portuguese, or relevant local-language capability is an advantage. <br> <br> <br> <br> <br>Candidate Profile <br> <br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the supervision of CAO, represents the Agency at the camp level and the surrounding community area, as required; liaises with government authorities at the local level, including municipalities, local Internal Security Forces, local Army forces, as applicable, local refugee community representatives and humanitarian organizations and NGOs during briefings and meetings to ensure effective control and continuity of services including those related to solid waste collection in the camp and the surrounding community area as well as other issues of interest to the Agency; supports approved delegation visits to the camp and the surrounding community area, including when requested by the Director of Communications or the field director, organizing and briefing donors, journalists and other stakeholders and may randomly act as interpreter in such visits if required;</p> <p>Supports all programmes; organizes and participates in meetings with Area Programme Officers in the assigned camp and the surrounding community area on a regular basis to discuss problems and challenges and suggest plans and possible courses of action; coordinates with key staff, including but not limited to Area Programme Officers, Heads of installations in the camp and the surrounding community area and Social Workers, as well as local community representatives and NGOs to discuss issues of mutual concern, address problems and report to CAO accordingly; intervenes to find solutions for disputes among refugees including those related to solid waste collection issues; assists in and advises on the integration of programmes and support service activities; where necessary, takes corrective measures within his/her authority as outlined by her/his supervisor; may be authorized to participate in or lead committees in the community;</p> <p>Acts as Security and Safety focal point for the assigned camp and surrounding community area and identifies, analyses and timely reports to CAO and Field Security and Risk Management (FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and installations; ensures that the Camp and Community Services Office has an evacuation plan and has basic safety equipment in place; consults with community leaders and other identified relevant actors and/or parties about appropriate community response(s) to security incidents involving Agency personnel, assets and/or installations, including reporting such incidents to the police on behalf of UNRWA where required and ensuring measures to prevent security incidents from re-occurring;</p> <p>Monitors the camp's environment and the surrounding community area and identifies and timely reports to CAO on neutrality violations and protection issues affecting Palestine refugees; follows up to ensure such issues are adequately addressed by Programmes and/or other relevant Departments; in consultation with the CAO, supports and works with Protection and Neutrality (P&amp;N) teams in gathering information, reporting protection and neutrality incidents in a timely manner, setting up meetings with beneficiaries, building relationships between the P&amp;N teams and the community regarding protection and neutrality issues, and implementing and mainstreaming the Agency s responses regarding protection and neutrality issues, as they arise in the assigned camp/community;</p> <p>Plans, directs and manages the activities of the Camp and Community Services Office and provides direct supervision to sanitation laborers and foremen at the camp level as well as guards as requested by Area Programme Officers and CAOs; ensures the implementation of Agency and Field Administrative issuances; establishes and implements monitoring and reporting mechanisms to systematically assess progress and quality of services and the achievement of results including guard force, social services; closely monitors attendance of school attendants who work inside the assigned camp and the surrounding community area and follows up on their work during school vacations; as a member of the Area Management Team, contributes to planning, operating and controlling administrative, finance, supply, distribution, transport, personnel, and building maintenance at the Area level;</p> <p>Responsible for effective communication within the assigned camp and surrounding community area; works with UNRWA programmes and communications department to disseminate information about relevant UNRWA programming and initiatives to residents and beneficiaries with a view to developing and executing appropriate public information interventions to increase/promote awareness, image and visibility of the Agency across the camp and surrounding community area; maintains Agency records, follows up and reports on petitions, claims and applications with beneficiaries, area office and other entities in the assigned camp and surrounding community area; maintains and updates lists of recipients of UNRWA services in the assigned camp and surrounding community; as applicable, provides eligibility and registration services to refugees living inside camp and surrounding community including collecting documents and issuing of registration cards and processes hospitalization transactions submitted by refugees;</p> <p>Act as Emergency Preparedness and Response focal point for the assigned camp and surrounding community area, and under the direction and supervision of CAO, manages the Agency s emergency preparedness and response activities within the assigned camp and surrounding community area; contributes to various written outputs such as plans, concept of operations, standard operating procedures and situation reports;</p> <p>Performs other duties as may be assigned by the supervisor(s).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least five years' experience in humanitarian, community or social development, preferably with UN agencies or international NGOs, is required. Proven understanding of humanitarian and political, challenges facing Palestine refugees in the field of operations, is required.</p> <p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</p><p></p></section>

<p><h4>Essential duties and responsibilities</h4> <p>Include the following. Other duties may be assigned.</p> <ul> <li>Develop and manage master engineering schedule for all projects. Lead and coordinate with other team members to achieve all planned objectives of the master schedule.</li> <li>Capable to review new product designs and recommend changes to design team with the intent to improve tooling and manufacturing KPI.</li> <li>Write equipment/tooling specifications, coordinate and oversee the design, construction, installation, start-up and trials of new equipment/tooling against the master schedule.</li> <li>Create all documentation required for capital investment and obtain approval from upper management.</li> <li>Establish manufacturing processes that meet all KPI targets for capital investment, part cost, scrap, part performance, delivery, layout, cycle time, efficiency, safety, ergonomic, and quality deliverables.</li> <li>Develop all documentation for the process including but not limited to specifications, PFMEA’s, risk analysis, process plans, PFD’s, work combination tables, design reviews, trial reports, work instructions, condition standards, and capacity tracking.</li> <li>Lead and support Kaizen activities after process is in production.</li> <li>Proactively work to produce processes that are not capable of flowing out defects to the next process while working to countermeasure those that do and yokoten to similar processes.</li> <li>Problem solving and investigating problems utilizing root cause analysis and reporting.</li> <li>Perform all tasks in accordance with OSHA, EPA, and TGKY procedures and best practices.</li> <li>Specify and/or fabricate EOAT/fixtures/equipment used in injection molding or assembly processes.</li> <li>Work in conjunction with Process Engineering Technicians to provide training and guidance for new equipment, tooling, and processes to ensure a seamless launch of products.</li> <li>Work in conjunction with TGKY support groups (Quality, Maintenance, Tooling) in order to meet internal goals/objectives and provide necessary customer support.</li> </ul> <h4>Supervisory responsibilities</h4> <p>This job has no supervisory responsibilities.</p> <h4>Qualifications</h4> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Thorough understanding of thermoplastic resin properties, performance capabilities, and uses.</li> <li>In depth knowledge of resin processing capability and injection molding equipment.</li> <li>Recognition of proper mold construction, operation, materials, performance ability, and repair.</li> <li>Ability to communicate and direct requirements effectively with customers and suppliers.</li> <li>Demonstrated project management and leadership skills.</li> <li>Excellent verbal and written communication skills and creating technical presentations/documents.</li> <li>Ability to read drawings, identify critical characteristics, lead design reviews, and develop PFMEA’s.</li> <li>Capability to lead and conduct root cause analysis for current problems and potential occurrences.</li> <li>Knowledge of Toyota Production System and lean manufacturing concepts.</li> <li>Strong work ethic, take ownership/responsibility for projects, and maintain high level of productivity.</li> <li>High aptitude to pick up on engineering principles and new technology.</li> <li>Knowledge of TS and ISO requirements.</li> <li>Excellent attendance and punctuality.</li> <li>Experience working in a cross-cultural work environment.</li> </ul> <h4>Education and/or experience</h4> <p>BS in Engineering or related discipline or equivalent experience.</p> <h4>Communication skills</h4> <p>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Clear, concise written and verbal skills and problem solving skills required. Ability to write routine reports and correspondence. Ability to speak effectively after groups of team members.</p> <h4>Technical skills</h4> <ul> <li>Microsoft Excel, Word, Outlook, Visio, and Project experience.</li> <li>Skilled in using AutoCAD, Solid Works, or other drafting software.</li> <li>3D printing and basic hand tools.</li> <li>Knowledge and experience in scientific injection molding principles and methodologies.</li> <li>Understanding and experience with automotive injection molding standards and part quality expectations.</li> <li>Ability to teach and program multi axis robotics (Fanuc, Star, etc.).</li> </ul> <h4>Mathematical skills</h4> <p>Principles of calculus, trigonometry, and other advanced topics in math for analysis, design, and troubleshooting are necessary. Ability to perform high level mathematical calculations and to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, and sampling theory.</p> <h4>Reasoning ability</h4> <p>Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several variables.</p> <h4>Physical demands</h4> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools, equipment or controls. The employee is frequently required to stand and occasionally required to walk, sit, reach with hands and arms, talk or hear and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, vision, peripheral vision, depth perception and ability to adjust focus.</p> <h4>Work environment</h4> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate. The employee is occasionally exposed to wet and/or humid conditions and extreme heat.</p> <h4>Position type/expected work hours</h4> <p>This is a full-time position and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Overtime throughout the week and weekend work may be required as job duties demand. Local and international travel may be required to support job duties.</p> <h4>Other duties</h4> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <h4>Equal employment opportunity policy</h4> <p>TG Kentucky, LLC (TGKY) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other applicable characteristics protected by law.</p></p><p></p>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.<br> Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.<br> As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly.<br> The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.<br> Why this role matters We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.<br> This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made.<br> You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.<br> You'll operate at two levels.<br> At the product and feature level , you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building.<br> You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.<br> At the leadership level , you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.<br> The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.<br> What You'll Do Turn product data into decisions.<br> You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.<br> Help teams define what success actually means.<br> You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.<br> Understand how customers use our products.<br> You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.<br> Evaluate whether our products are delivering value.<br> You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.<br> Bring insights into product discovery.<br> You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.<br> Challenge assumptions with evidence.<br> When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?<br>” — constructively and without creating friction.<br> Identify opportunities before you're asked.<br> You won't wait for a stakeholder to request a report.<br> You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.<br> Support experimentation.<br> You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.<br> Make complex analysis easy to understand.<br> You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.<br> Give leadership a clear view of product performance.<br> You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.<br> Help Product become more self-sufficient with data.<br> You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.<br> Raise data literacy across Product.<br> You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.<br> Build trust across teams.<br> You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.<br> What Success Looks Like In your first 3-6 months, you'll be building trust.<br> Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.<br> As you establish yourself, you'll start changing how decisions are made.<br> Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.<br> Ultimately, success means Product becomes more intelligent.<br> Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.<br> The shift we're looking for is simple: From “What happened?<br>” → “Why did it happen?<br>” → “What should we do about it?<br>" Who You Are You're naturally curious.<br> When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.<br> You think commercially, not just analytically.<br> You understand that an interesting insight isn't necessarily a useful one.<br> You can connect product behaviour to customer value, business performance, and investment decisions.<br> You don't need to be given the question.<br> You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.<br> You can zoom in and out.<br> You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.<br> You're willing to challenge people.<br> You don't simply validate what a stakeholder already believes.<br> You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.<br> You know that being right isn't enough.<br> Your analysis only creates value if people understand it and act on it.<br> You can turn complex findings into a simple story and a clear recommendation.<br> You're a strong communicator.<br> You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.<br> You're proactive and self-directed.<br> You don't wait for a ticket to appear in your queue.<br> You notice something worth investigating and take ownership of finding out what it means.<br> You're comfortable with ambiguity and a changing environment.<br> Not every question will have a clean dataset or obvious answer.<br> You know how to work with imperfect information while being transparent about its limitations.<br> You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.<br> You're technically strong.<br> You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.<br> You understand product metrics deeply , including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.<br> You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.<br> You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.<br> You have professional working proficiency in English.<br> Nice to Have Experience designing or evaluating A/B tests and experiments.<br> Experience with statistical analysis.<br> Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.<br> Experience building or improving a product analytics function or data culture.<br> Experience presenting product recommendations to senior leadership.<br> Working knowledge of Python or R.<br> Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.<br> What the hiring process will look like Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.<br> Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.<br> Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.<br> Presentation Interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.<br> Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.<br></span> </div>

ROLE PURPOSE <br> <br>The Motion Graphics & Video Production Specialist is responsible for producing high-quality video edits, 2D/3D animations, motion graphics and final video assets for Telecel MarCom. The role transforms approved briefs, scripts, copy, design frames and brand assets into polished outputs for corporate communications, internal reporting, social media, campaign activations and entity-level content support. <br> <br>RELEVANCE TO TELECEL <br> <br>This role supports Telecel’s need for a stronger, faster and more consistent visual communication engine across Group and Global workstreams. It contributes to brand consistency, executive-ready internal communication, social media visibility, campaign quality, and the premium expression of Telecel’s positioning as an African-rooted, international telecom and digital connectivity group built around Connecting Energies. <br> <br>KEY RESPONSIBILITIES <br> <br>• Produce and finalize video edits, animated posts, motion graphics, social videos, campaign assets, greetings, internal communication videos and recurring content formats in line with MarCom priorities. <br>• Create 2D/3D animation, animated typography, branded transitions, intro/outro treatments, caption/subtitle treatments, logo animation where required, and clean visual sequencing across video assets. <br>• Edit and structure content into clear, polished and platform-ready video outputs for LinkedIn, Instagram, Facebook, internal channels and other approved communication platforms. <br>• Work from approved scripts, copy, storyboards, design frames, open-layer artwork, photos, footage, logos, flags, icons and other materials provided by MarCom or design support. <br>• Ensure all outputs follow Telecel brand standards, including logo discipline, red recognition, clean hierarchy, strong typography, premium spacing and a modern telecom/technology visual feel. <br>• Support recurring MarCom workstreams, including corporate videos, market/news updates, internal reports, startocode content, Telitravel content, social activations, greetings and ad hoc business needs. <br>• Manage production workflow from first draft to final export, including versioning, consolidated feedback implementation, rendering, file organization and final master/source file handover where requested. <br>• Coordinate closely with the Head of MarCom and relevant MarCom/design focal points to meet deadlines, maintain consistency and avoid fragmented feedback or duplicated production work. <br> <br>REQUIRED QUALIFICATIONS AND EXPERIENCE <br> <br>• Bachelor’s degree, diploma or equivalent professional experience in motion graphics, animation, multimedia design, video production, visual communication, film production or a related field. <br>• Minimum 4 to 5 years of relevant experience in video editing, motion graphics, 2D/3D animation and social media video production. <br>• Strong portfolio demonstrating video editing, motion graphics, animated typography, branded transitions, pacing, layout sensitivity and polished final delivery. <br>• Experience producing content for corporate communications, social media, campaigns, internal communication, telecom, technology, agency, media or fast-paced brand environments. <br>• Proven ability to work with brand guidelines and translate approved creative direction into consistent, publication-ready video assets. <br>• Experience working remotely with cross-functional stakeholders, tight timelines, consolidated feedback and multiple recurring deliverables. <br> <br>BEHAVIORAL COMPETENCIES <br> <br>• High attention to detail and strong sense of visual quality control. <br>• Fast, practical and deadline-driven production mindset. <br>• Ability to work with minimal supervision once the brief and assets are clear. <br>• Strong collaboration with MarCom, design and content stakeholders. <br>• Ability to receive feedback professionally and implement revisions efficiently. <br>• Confidentiality, reliability and discretion when handling internal or unpublished Telecel material. <br>• Organized file management and disciplined version control. <br> <br>BRAND AND QUALITY STANDARDS <br> <br>• All outputs must respect Telecel’s corporate identity and maintain a premium, modern, telecom/technology-led look and feel. <br>• Telecel red should be used as a strong recognition color, supported by white, grey and black. <br>• Logo placement, protected area, safe zones, typography and hierarchy must remain consistent across formats. <br>• Final outputs should avoid generic templates, cluttered layouts, weak transitions or low-standard corporate visuals. <br>• Assets must be sharp, polished, correctly formatted and ready for publication or internal distribution. <br> <br>CONFIDENTIALITY, IP AND FILE HANDLING <br> <br>• All Telecel information, briefs, visuals, internal reports, scripts, data and unpublished content are confidential. <br>• Final approved assets and agreed master/source files produced under the role should be delivered to Telecel as requested for continuity. <br>• No Telecel work may be published, shared, presented in portfolios or disclosed exte