وظائف نظم معلومات جغرافية في لبنان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background and Objective The United Nations has proclaimed the Decade of Sustainable Transport 2026–2035 to accelerate a just, low-carbon, and inclusive transition in the transport sector. The Sustainable Transport Action Plan for the decade sets targets and indicators across domains including mobility, decarbonization, road safety, accessibility, resilience, and affordability. To track progress regionally and support member states in aligning national monitoring a Regional Transport Information System (RTIS) is required. This system will collect, harmonize, validate, and visualize transport data from multiple countries, enabling evidence-based policy dialogue and progress reporting against the Decade’s goals. Currently, transport data across the region is fragmented, non-comparable, and often inaccessible. No central mechanism exists to aggregate indicators relevant to the UN Decade’s targets (e.g., GHG emissions per passenger-km, share of active mobility, road fatalities, electric vehicle penetration). Objective The objective of this consultancy is to develop a comprehensive, actionable Feasibility Study and Implementation Roadmap for a Regional Transport Information System (RTIS) that enables member states and regional bodies to monitor, report, and benchmark progress on the Sustainable Transport Action Plan 2026–2035. Duties and Responsibilities The consultant will design a study that provides a blueprint for building the RTIS, including technical and institutional aspects. The consultant shall specifically design: A- Needs and Gap Assessment Map existing national transport data systems, indicators, and reporting cycles in the region. Identify gaps relative to the UN Decade’s monitoring framework (e.g., missing disaggregation by gender/age, lack of emissions data). B- Technical Architecture Design Propose a federated or centralized data model (including metadata standards, APIs, data sharing protocols). Define core indicators: minimum set for the Decade, plus optional expansion. Specify requirements for data validation, quality assurance, and interoperability with national systems. Recommend open-source or commercially available platforms (with cost-benefit comparison). C- Institutional and Governance Framework Define roles and responsibilities: regional hub, national focal points, technical working group. Propose data ownership, access rights, confidentiality, and data sharing agreements. Outline a capacity-building plan for member states. D- Implementation Roadmap Phased timeline with milestones, risks, and dependencies. Pilot testing approach (2–3 willing member states). Integration with existing UN frameworks (e.g., SDGs, Sendai Framework, Paris Agreement).<br> Qualifications/special skills<br>Master's degree in planning transport, data science, information systems, public policy, or related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience in transport data systems, regional integration projects, or M&amp;E frameworks for sustainable transport is required. Understanding of the UN Decade of Sustainable Transport and global transport indicators (e.g., SLoCaT, ITF, WHO road safety) is desirable. Excellent writing skills is required.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. Fluency in English and Arabic is required, as the report should be delivered in English or Arabic. Notes: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

CIS Group – ICT Company located in Jal El Dib, is looking for an ambitious and motivated IT Specialist to join our dynamic team. <br>You will have the chance to work alongside experienced professionals, develop key skills, and grow within our organization. <br> <br>Responsibilities: <br> <br>• Install, configure, maintain, and troubleshoot HP/HPE server hardware and enterprise IT equipment. <br>• Manage and support HPE Synergy infrastructure, including compute modules, frames, interconnects, and related components. <br>• Maintain and monitor server and storage infrastructure to ensure high availability and performance. <br>• Administer and troubleshoot MSA storage systems and other enterprise storage solutions. <br>• Perform hardware diagnostics, component replacement, firmware updates, and preventive maintenance. <br>• Support server deployment, configuration, upgrades, and lifecycle management. <br>• Monitor storage capacity, system performance, connectivity, and hardware health. <br>• Troubleshoot server, storage, network connectivity, and hardware-related incidents. <br>• Support backup and recovery operations and assist with disaster recovery procedures. <br>• Maintain accurate documentation of hardware inventory, configurations, incidents, and maintenance activities. <br>• Coordinate with vendors and technical support teams for hardware repairs, warranty claims, and escalated issues. <br> <br>Requirements: <br> <br>• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field. <br>• 4 to 5 years of experience in IT infrastructure support, server administration, or enterprise hardware maintenance. <br>• Fluent in English, French and Arabic. <br>• Practical knowledge of HP/HPE server hardware and enterprise infrastructure. <br>• Experience with HPE Synergy or similar converged infrastructure platforms. <br>• Experience supporting MSA storage systems and enterprise server storage environments. <br>• Software <br>o Solid working knowledge of proprietary IT technologies, including MS Azure Administration, O365 Administration, MySQL Server administration, Windows Server administration, Exchange Server, Microsoft System Center (SCCM, SCOM....) and Active Directory <br>o Microsoft Certification <br>• HARDWARE: <br>o HP server/blade server <br>o HP storage (EVA, MSA,3 Par....) <br>o HP Pcs, laptops, printers, library tape (DLT), ... <br>o Anti-virus (Kaspersky....) <br>o Veeam Backup <br>o VMWare <br>o Cluster HyperV <br>o Security and Patching <br>o Cloud migration

<p>POSITION SUMMARY Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an IT Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> POSITION DESCRIPTION: This role owns the full employee technology lifecycle — from provisioning laptops and accounts for new hires, to day-to-day helpdesk support, to securely decommissioning devices and access when employees leave.<br> The person in this role will work closely with onboarding and offboarding, will serve as the primary point of contact for all end-user IT needs across the company, and will play a key role in helping maintain SOC 2 certification.<br> Key Responsibilities Onboarding &amp; Offboarding (HR Systems Support) Partner with HR/People Operations on every new hire, transfer, and termination to ensure IT tasks are completed on schedule.<br> Create, configure, and deactivate user accounts across company systems (e.<br>g., Microsoft 365, Slack, Teams, HRIS-linked tools) as part of onboarding and offboarding.<br> For systems managed internally by Dispatch employees, notify the designated internal system owner when an employee is being onboarded or offboarded so access can be added or removed on schedule, and track that each notification is acted on.<br> Maintain an accurate, up-to-date record of who has access to which systems, and audit that terminated employees' access has been fully removed from all systems.<br> Coordinate first-day-ready setup for new hires: hardware, accounts, credentials, and a welcome/orientation walkthrough of company systems.<br> Device &amp; Hardware Lifecycle Management Provision laptops and equipment for new hires and as replacement/upgrade needs arise for existing employees.<br> Research, recommend, and assist HR/Finance with purchasing laptops and other hardware, including vendor comparisons and quotes.<br> Maintain an inventory of company-owned devices, including assignment history, warranty status, and lifecycle/refresh planning.<br> Image, configure, and enroll new devices in company device management/MDM tools prior to distribution.<br> Manage return, wipe, and redeployment of devices from departing employees.<br> Helpdesk &amp; End-User Support Serve as the first point of contact for employee IT tickets and requests (e.<br>g., WiFi connectivity issues, password resets, account lockouts, hardware/software troubleshooting).<br> Triage, track, and resolve tickets in a timely manner, escalating to specialized vendors or Dispatch's engineering team when needed.<br> Provide basic training/guidance to employees on company systems and IT best practices.<br> Security, Patch &amp; Compliance Monitoring Monitor company devices for outstanding software/OS updates and push patch notifications to keep all endpoints current.<br> Monitor endpoint/device management tools to detect when a company-owned device appears to have become a personal device (e.<br>g., ownership or enrollment status change) and take steps to bring it back into compliance or remove it from company systems.<br> Monitor security alerts and triage findings; provide initial incident response support and escalate critical threats to the engineering team as needed.<br> Send remote lock or wipe commands to company devices as needed for terminations, lost/stolen equipment, or security incidents.<br> Support company security tools already in place (e.<br>g., endpoint protection, password management) and respond to related alerts.<br> Systems Administration &amp; Vendor Coordination Administer and support 20+ business-critical applications, including day-to-day administration, access provisioning, and user support.<br> Serve as the point of contact for third-party vendors that support specific systems, ensuring smooth vendor coordination and issue escalation.<br> Maintain documentation of system configurations, access procedures, and IT processes.<br> SOC 2 Compliance Support Support Dispatch's SOC 2 certification effort by helping implement and document the technical controls auditors expect (access controls, onboarding/offboarding evidence, device encryption and patch status, password/MFA policies, backup and monitoring configurations).<br> Own ongoing evidence collection for IT-related controls — access reviews, termination checklists, patch/vulnerability reports, device inventory, and security monitoring logs — and keep it organized for audit periods.<br> Partner with leadership, HR, and any outside compliance/audit consultants to close gaps identified during SOC 2 readiness assessments and respond to auditor requests.<br> Help maintain IT security policies and procedures (access control, acceptable use, incident response, asset management) required for SOC 2, and keep them current as systems change.<br> Conduct periodic access reviews across company systems to confirm permissions match current employment status and role, flagging and remediating discrepancies.<br> Support the annual (or ongoing) SOC 2 audit cycle once certified, including recurring evidence requests and control testing.<br> Experience in an IT support, systems administration, or helpdesk role, ideally supporting a company of similar size.<br> Hands-on experience with Microsoft 365 administration and endpoint/MDM tools.<br> Experience with onboarding/offboarding processes and coordinating access changes across multiple systems and stakeholders.<br> Familiarity with password management tools, security awareness platforms, and endpoint protection tools.<br> Experience supporting SOC 2 (or similar compliance framework, e.<br>g., ISO 27001) readiness or audits, including evidence collection and control documentation — direct SOC 2 audit experience strongly preferred.<br> Strong communication skills and comfort working directly with non-technical employees and HR/People Operations.<br> Ability to manage competing priorities and tickets independently with minimal supervision.<br> Preferred: Experience with GDC or other global shared service centers managing end-user IT support across distributed teams.<br></span> </div>

We are seeking a motivated and technically skilled IT Infrastructure & Support Specialist to join the IT team of a well-established organization. <br> <br>The ideal candidate will play an important role in maintaining a reliable IT environment, supporting daily business operations, and ensuring employees have access to efficient, secure, and dependable technology solutions. <br> <br>This opportunity is well suited for someone who enjoys hands-on technical work, problem-solving, and working across different areas of IT infrastructure. <br> <br>Key Responsibilities <br> <br>Provide technical assistance to end users, resolving hardware, software, connectivity, and application-related issues. <br>Install, configure, and maintain desktops, laptops, printers, and other IT equipment. <br>Support the administration of Microsoft 365, Active Directory, Microsoft Entra ID, and Exchange Online. <br>Assist in managing Windows Server environments, virtual machines, and VMware infrastructure. <br>Monitor and troubleshoot network connectivity, firewalls, switches, and wireless networks, particularly within Fortinet environments. <br>Support routine system backups, security updates, antivirus deployment, and infrastructure monitoring. <br>Configure and maintain IP telephony systems and related communication tools. <br>Provide technical support for business applications and mobile devices used in daily operations. <br>Maintain accurate records of IT assets, equipment, and software licenses. <br>Contribute to infrastructure improvements, preventive maintenance, and IT service optimization. <br> <br>What We're Looking For <br> <br>Bachelor's degree in Computer Science, Computer Engineering, or a related technical field. <br>Minimum 2 years of experience in IT support, system administration, or IT infrastructure. <br>Good knowledge of Windows Server, Active Directory, and Microsoft 365 administration. <br>Familiarity with TCP/IP networking, Fortinet solutions, and network troubleshooting. <br>Exposure to VMware virtualization, server management, and backup solutions. <br>Strong understanding of computer hardware, printers, peripherals, and common IT troubleshooting practices. <br>MCSE, CCNA, or similar technical certifications are considered an advantage. <br>Strong analytical, organizational, and communication skills. <br>A proactive, service-oriented attitude with the ability to manage multiple priorities

· Installing and configuring PC hardware, software, systems, networks, printers, IP telephony systems, WiFi and scanners <br> · Monitoring and maintaining computer systems and local networks <br> · Responding to service issues and requests <br> · Providing technical support to the company <br> · Setting up accounts for new users, deleting accounts for old users <br> · Repairing and replacing equipment as necessary <br> · Testing new technology, hardware and software <br> · Training staff members <br>Budgeting for the department

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an IT Supervisor your role will include key responsibilities such as:<br><br>• Monitor the operation and security of all computer hardware and ensure that it is operating properly<br>• Serve as primary contact for all servicing of computers, printers, etc.<br>• Maintain a sufficient inventory of all office and computer supplies<br>• Maintain all hardware and software logs updated as per departmental working procedures<br>• Maintain the documentation of all hardware configuration and inventory<br>• Maintain the documentation of the telephone system configuration and all MPT lines<br>• Understand all the department working procedures and perform the related tasks as described<br>• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.<br>• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)<br>• Respond to all users request and provide them with adequate support</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

About SOFT STM <br>SOFT STM is a technology solutions provider specializing in IT infrastructure, hospitality technology, attendance and access control systems, CCTV surveillance, telecommunications, and integrated business solutions. <br>As part of our continued growth, we are seeking a qualified and motivated Technical Support Engineer / IT Technician to join our technical team and provide professional installation, configuration, maintenance, and technical support services to our clients. <br> <br>Key Responsibilities <br>1. Time Attendance & Access Control Systems <br>• Install, configure, maintain, and troubleshoot biometric and RFID attendance systems. <br>• Configure facial recognition, fingerprint, and card-based attendance devices. <br>• Install and support access control systems, including controllers, card readers, electromagnetic locks, and related accessories. <br>• Integrate attendance devices with attendance management and HR software. <br>• Configure device connectivity using TCP/IP, LAN, Wi-Fi, and cloud-based platforms. <br>• Diagnose hardware, software, connectivity, and synchronization issues. <br> <br>2. CCTV & Surveillance Systems <br>• Install, configure, and maintain IP and analog CCTV systems. <br>• Configure NVRs, DVRs, IP cameras, and video management software. <br>• Perform camera setup, recording configuration, remote viewing, and storage management. <br>• Troubleshoot network connectivity, recording failures, and camera performance issues. <br>• Configure remote access securely and implement appropriate security measures. <br> <br>3. PABX & Telecommunications Systems <br>• Install, configure, and troubleshoot IP-PBX and traditional PABX systems. <br>• Configure SIP extensions, IP phones, VoIP gateways, and SIP trunks. <br>• Manage call routing, IVR, ring groups, call forwarding, and voicemail. <br>• Diagnose VoIP connectivity, registration, and voice-quality issues. <br>• Support the integration of telecommunications systems with existing client networks. <br> <br>4. Installation, Maintenance & Customer Support <br>• Conduct onsite installations, system commissioning, testing, and preventive maintenance. <br>• Respond promptly to client technical support requests and service incidents. <br>• Document technical issues, resolutions, installations, and maintenance activities. <br>• Prepare technical service reports and maintain accurate support records. <br>• Coordinate with suppliers and manufacturers to resolve advanced technical issues. <br>• Provide basic system training and operational guidance to clients. <br>• Ensure service delivery meets company quality standards and agreed response times. <br> <br> <br>Qualifications & Experience <br>• Bachelor's degree or technical diploma in Computer Science, Information Technology, Telecommunications, Electronics, or a related field. <br>• Minimum 3–4 years of hands-on technical experience in similar systems. <br>• Proven experience with time attendance, access control, CCTV, and PABX/VoIP solutions. <br>• Good understanding of IP networking and IT infrastructure. <br>• Experience with biometric attendance devices and attendance management software. <br>• Practical experience installing and troubleshooting CCTV systems and network video recorders. <br>• Knowledge of IP-PBX systems, SIP protocols, and VoIP gateways. <br>• Experience providing onsite and remote customer support. <br>• Good command of English and Arabic, both written and spoken. <br>• Valid driving license and willingness to travel to client sites within Lebanon. <br> <br> <br>Preferred Technical Knowledge <br>Experience with one or more of the following technologies and brands is an advantage: <br>• Attendance & Access Control: ZKTeco, Suprema, Hikvision, and similar biometric solutions. <br>• CCTV: Hikvision, Dahua <br>• PABX & VoIP: Yeastar, Grandstream. <br>• Software Integration: Basic understanding of SQL databases <br> <br> <br>Required Skills & Competencies <br>• Strong troubleshooting and analytical problem-solving abilities. <br>• Ability to work independently and manage multiple technical assignments. <br>• Excellent communication and customer service skills. <br>• Strong organizational skills and attention to detail. <br>• Ability to work under pressure and respond to urgent technical incidents. <br>• Professional attitude, accountability, and commitment to customer satisfaction. <br>• Willingness to learn new technologies and obtain relevant technical certifications. <br> <br> <br>Key Performance Indicators (KPIs) <br>The selected candidate will be evaluated based on: <br>• Technical support response and resolution times. <br>• Successful completion of installations and commissioning activities. <br>• Customer satisfaction and quality of technical service. <br>• Accuracy and completeness of technical documentation. <br>• Preventive maintenance completion and system reliability. <br>• Compliance with company technical procedures and service-level agreements

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br> Jobs for Humanity is partnering with Jobs for Humanity 100 to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. <br> Company Name: Jobs for Humanity 100<br> <br>Job Description<br> <p>Lead IT operations for mall systems and data platforms, ensuring high availability, security, and scalable performance through effective incident management, vendor coordination, and continuous improvement.</p><br> Job Duties and Responsibilities<ul><li>Maintain 99.9% service availability monthly</li><li>Reduce incidents and MTTR through process improvements</li><li>Ensure data platform reliability and performance</li><li>Drive security compliance across operations</li><li>Deliver cost-effective vendor and capacity management</li></ul> <br> <br>Qualifications<br> Required Qualifications <ul><li>10+ years IT operations leadership experience</li><li>Experience with data platforms (ETL, streaming, warehousing)</li><li>Strong background in system monitoring and incident management</li><li>Knowledge of security frameworks and compliance requirements</li><li>Experience managing vendors and cross-team SLAs</li><li>NOC/SOC operations</li><li>Monitoring tools (e.g., Splunk, Zabbix, Grafana)</li><li>Incident/problem management (ITIL)</li><li>Cloud platforms (AWS/Azure/GCP)</li><li>Data platform operations (ETL/ELT, pipelines)</li><li>Network and infrastructure troubleshooting</li><li>Security controls (SIEM, IAM, vulnerability management)</li><li>Leadership and team development</li><li>Vendor and stakeholder management</li><li>Process improvement mindset</li></ul> <br> <br><br> </div>

A company located in Zouk Mosbeh Kesserwan is looking for a System Support Associate to join our Technology department and provide first-line technical support to employees across the different companies within our group. <br>The successful candidate will be the first point of contact for colleagues experiencing system-related issues. The role involves receiving support requests by phone and email, troubleshooting problems, resolving incidents when possible, and escalating more complex issues to the appropriate IT team. <br> <br>Key Responsibilities <br>Support: <br>• Act as the first point of contact for system support requests from employees across the group <br>• Receive and respond to support requests by phone, email, and other internal communication channels <br>• Diagnose and troubleshoot common software and user-access issues <br>• Provide clear, friendly and professional assistance to users <br>• Log, track and follow up on incidents and service requests <br>• Resolve incidents within the scope of first-line support and escalate more complex issues when required <br>• Follow up on escalated issues to ensure timely resolution and keep users informed <br> <br>Documentation: <br>• Maintain accurate documentation of incidents, solutions, and recurring issues <br> <br>Testing: <br>• Responsible for testing new features or completed issue resolutions on the system <br> <br>Training: <br>• Train new employees on the system during the onboarding phase <br>• Train employees on new features added to the system <br> <br>Reporting & System Enhancement: <br>• Report errors that are recurrent in the system and recommend solutions to the business analyst specialist. <br>• Contribute to improving internal support procedures and knowledge base documentation <br>• Work closely with other members of the team to ensure smooth day-to-day operations <br> <br>Qualifications <br>• Bachelor’s degree or diploma in Information Technology, Computer Science, Business Management, MIS or a related field <br>• 1–2 year of experience in system support or a similar role <br>• Good understanding of basic systems concepts <br>• Strong troubleshooting and problem-solving skills <br>• Good communication and interpersonal skills <br>• Patient and service-oriented approach when dealing with users <br>• Ability to prioritize multiple requests and manage time effectively <br>• Good command of English, both written and spoken <br>• Customer-service oriented and approachable <br>• Organized and reliable <br>• A good communicator <br>• Proactive in following up and resolving problems <br>• Comfortable working with employees from different departments

IT Support Engineer <br>Experience: 2 years <br> <br>Role Summary <br>We’re looking for an IT professional to manage network infrastructure, telephone systems, and end-user support across our organization. <br> <br>Key Responsibilities <br>• Configure and maintain LAN/WAN infrastructure, including VLAN segmentation and routing. <br>• Manage Sophos firewall policies, rules, and site-to-site VPN configurations. <br>• Administer Grandstream UCM IP-PBX systems (extensions, trunks, call routing, troubleshooting). <br>• Provide end-user technical support (hardware, software, network connectivity). <br>• Manage Microsoft 365 tenant administration (user provisioning, licensing, security policies). <br>• Manage Exchange Online (mailboxes, distribution groups, mail flow rules, troubleshooting). <br>• Monitor network performance and resolve connectivity issues. <br>• Maintain documentation for network topology and configurations. <br>• Coordinate with vendors for hardware/software procurement and support. <br> <br>Required Skills <br>• Strong knowledge of VLAN configuration and network segmentation. <br>• Hands-on experience with Sophos firewalls (or similar UTM platforms). <br>• WAN/LAN troubleshooting and configuration. <br>• Experience with Grandstream UCM or similar VoIP/PBX systems. <br>• Microsoft 365 administration (Exchange Online, Azure AD/Entra ID). <br>• End-user technical support experience. <br>• Strong troubleshooting and problem-solving skills. <br> <br>Qualifications <br>• Bachelor’s degree in IT, Computer Science, or a related field. <br>• Relevant certifications (CompTIA NetworK+, Microsoft 365 Certified, Sophos certification) are a plus

IT Support Engineer <br>Experience: 2 years <br> <br>Role Summary <br>We’re looking for an IT professional to manage network infrastructure, telephone systems, and end-user support across our organization. <br> <br>Key Responsibilities <br>• Configure and maintain LAN/WAN infrastructure, including VLAN segmentation and routing. <br>• Manage Sophos firewall policies, rules, and site-to-site VPN configurations. <br>• Administer Grandstream UCM IP-PBX systems (extensions, trunks, call routing, troubleshooting). <br>• Provide end-user technical support (hardware, software, network connectivity). <br>• Manage Microsoft 365 tenant administration (user provisioning, licensing, security policies). <br>• Manage Exchange Online (mailboxes, distribution groups, mail flow rules, troubleshooting). <br>• Monitor network performance and resolve connectivity issues. <br>• Maintain documentation for network topology and configurations. <br>• Coordinate with vendors for hardware/software procurement and support. <br> <br>Required Skills <br>• Strong knowledge of VLAN configuration and network segmentation. <br>• Hands-on experience with Sophos firewalls (or similar UTM platforms). <br>• WAN/LAN troubleshooting and configuration. <br>• Experience with Grandstream UCM or similar VoIP/PBX systems. <br>• Microsoft 365 administration (Exchange Online, Azure AD/Entra ID). <br>• End-user technical support experience. <br>• Strong troubleshooting and problem-solving skills. <br> <br>Qualifications <br>• Bachelor’s degree in IT, Computer Science, or a related field. <br>• Relevant certifications (CompTIA NetworK+, Microsoft 365 Certified, Sophos certification) are a plus

Role Purpose: <br>The IT Support Specialist serves as a vital liaison between the IT department and various business units, delivering high-quality IT services to end-users' company wide. Key responsibilities include preparing hardware, installing software, troubleshooting network connectivity, and providing essential technical assistance and user training. <br> <br>Key Accountabilities <br>• Troubleshoot and resolve end-user issues related to network/internet connectivity, printers, telephony systems, peripherals, and software applications. <br>• Install, configure, maintain, and troubleshoot desktops, laptops, printers, and time-attendance machines connected to the company network. <br>• Create, update, and manage user accounts and groups within Active Directory and Microsoft Entra ID (Azure Active Directory). <br>• Administer and manage Microsoft 365 (including Exchange Online and SharePoint Online) and provision/manage virtual machines and servers on VMware ESXi. <br>• Manage TCP/IP networks using Fortinet platforms (routers, switches, firewalls, and access points). Deploy antivirus agents on all servers and workstations. <br>• Regularly monitor server storage space, alerts, and system logs to optimize network and server performance. <br>• Perform regular backups and restorations in alignment with IT policies to ensure data integrity. <br>• Configure and maintain Grand stream IP phones and IP PBX systems, managing all Moves, Adds, Changes, and Deletes (MACDs). <br>• Provide front-end support, configuration, and training for hand-held machines used by Presales and Cash Van teams. <br>• Maintain an accurate inventory of IT hardware, assets, software licenses, and backup media. Track printer/toner supplies and submit timely purchase requests to prevent shortages. <br>• Assist staff through guided troubleshooting steps and complete additional tasks or deliverables as assigned by the Head of IT & Digital Transformation or Infrastructure Team Lead. <br> <br>Qualifications: <br>• BS degree in Computer Science, CCE, or an equivalent professional qualification. <br>• MCSE (Microsoft Certified System Engineer) <br>• CCNA (Cisco Certified Network Associate) <br> <br> <br>Experience: <br>• At least 2 years’ experience in a similar position. <br> <br> <br>Skills and Knowledge <br>• Deep understanding of TCP/IP protocols and hands-on experience configuring and managing Fortinet network platforms. <br>• Proficiency with Microsoft Infrastructure, including Active Directory and Windows Server environments. <br>• Administration experience with Microsoft 365 and Exchange Online. <br>• In-depth knowledge of personal computer hardware, enterprise printers, and peripheral devices. <br> <br>Competencies <br>• Customer Service Orientation <br>• Problem-Solving and Analytical Skills <br>• Time Management and Multitasking <br>• Results and Execution Focus <br>• Adaptability and Flexibility <br>• Cultural Awareness and Sensitivity <br>• Interpersonal and Communication Skills

IT Technician – Field Operations & Installation <br> <br>Company: Business Technology Solutions (BTS) SARL <br>Location: Fanar, Lebanon – Fieldwork across Beirut and other areas as required <br>Salary: USD 800 per month <br>Position: Full-time | 1 Vacancy <br> <br>About BTS <br> <br>Business Technology Solutions (BTS) SARL is an IT solutions provider specializing in IT equipment supply, installation, configuration, technical support, maintenance, software licensing, printers, and photocopiers. We serve corporate clients, NGOs, and international organizations, including UN agencies. <br> <br>We are looking for a hands-on, reliable, and motivated IT Technician to join our team and support our daily technical operations and field activities. <br> <br>Key Responsibilities <br> <br>On-site installation: Deliver, install, configure, and test laptops, desktop computers, printers, photocopiers, monitors, networking equipment, and other IT devices at client premises. <br> <br>Equipment delivery: Handle frequent deliveries of IT equipment to clients, ensuring products are transported safely and delivered on time. <br> <br>Technical support: Diagnose and troubleshoot hardware, software, operating system, printer, and basic network issues at client locations. <br> <br>Setup and configuration: Install Windows, drivers, applications, peripherals, and perform initial device configuration. <br> <br>Equipment preparation: Prepare, inspect, configure, and test equipment before delivery and installation. <br> <br>Client handover: Ensure equipment is working properly, obtain delivery acknowledgements when required, and maintain a professional attitude with clients. <br> <br>Field operations: Travel regularly to client offices, project sites, and other locations to complete installations, deliveries, and maintenance visits. <br> <br>Inventory handling: Assist with receiving, organizing, loading, unloading, and tracking IT equipment and accessories. <br> <br>Reporting: Report completed installations, technical issues, equipment discrepancies, and pending tasks to the operations team. <br> <br>Team collaboration: Coordinate with the procurement, logistics, and technical teams to ensure smooth execution of deliveries and projects. <br> <br>Requirements <br> <br>Diploma or technical education in IT, Computer Science, or a related field. <br> <br>Practical experience in IT technical support, hardware installation, or field service. <br> <br>Good knowledge of Windows operating systems, laptops, desktops, printers, and common IT peripherals. <br> <br>Basic knowledge of networking, including routers, switches, Wi-Fi, and IP configuration. <br> <br>Ability to diagnose and resolve common hardware and software problems independently. <br> <br>Willingness to perform frequent on-site visits, equipment deliveries, installations, and physical handling of IT equipment. <br> <br>Good communication skills and a professional approach when dealing with clients. <br> <br>Reliable, punctual, organized, and able to manage multiple tasks. <br> <br>Ability to work independently and as part of a team. <br> <br>Location preference: Candidates residing in or very close to Beirut, Zalka, Antelias, or surrounding areas are strongly preferred to facilitate daily operations. <br> <br>A valid driving license is an advantage. <br> <br>What We Are Looking For <br> <br>We need someone who is comfortable working in the field, not someone looking for an office-based IT support position. The successful candidate should be ready to travel to client sites, carry and deliver equipment, install devices, solve technical problems, and ensure every assignment is completed properly. <br> <br>Previous experience working with IT suppliers, system integrators, corporate clients, NGOs, or large organizations is an advantage. <br> <br>Compensation <br> <br>Monthly salary: USD 800

We are looking for an experienced Lead Full-Stack & Systems Developer to lead the development, integration, automation, and support of our business applications and IT systems. The ideal candidate will combine strong software development expertise with systems administration and technical leadership capabilities <br> <br>Responsibilities for Jr Logistics Officer <br> <br>The following responsibilities are general and may differ depending on the necessities of the situation. <br>• Design, develop, and maintain web applications using Laravel, PHP, Vue.js, JavaScript, HTML, and CSS. <br>• Develop and maintain REST APIs and third-party system integrations. <br>• Manage and support Linux (Ubuntu) and Windows environments. <br>• Administer Microsoft 365 services, including Exchange, Teams, SharePoint, and OneDrive. <br>• Develop automation workflows and scripts to improve business processes. <br>• Monitor system performance, security, backups, and infrastructure reliability. <br>• Troubleshoot application, infrastructure, and user issues. <br>• Lead technical projects, mentor team members, and drive best practices. <br>• AWS management with s3 storage <br> <br>Qualifications for Logistics Officer <br> <br>• Bachelor’s degree in computer science, Computer Engineering, IT, or related field. <br>• 2-3 years of experience in software development and systems administration. <br>• Strong hands-on experience with: <br>• Laravel & PHP <br>• Vue.js <br>• JavaScript, HTML, CSS <br>• REST APIs & Systems Integration <br>• Ubuntu/Linux Administration <br>• Microsoft 365 Administration <br>• Python & Scripting <br>• Git and DevOps practices <br>• Solid understanding of cybersecurity and infrastructure management. <br>• Strong analytical, troubleshooting, and leadership skills. <br> <br>Preferred <br>• Experience with ERP, CRM, WMS, or enterprise platforms. <br>• Microsoft, Linux, Azure, or AWS certifications. <br>• Experience with automation and AI-driven solutions

WE'RE HIRING <br>IT Support & AI Automation Specialist <br>Company: Confidential – Technology Sector <br>Location: Hazmieh, Lebanon <br>Employment: Full-Time | On-Site <br>Working Hours: Monday–Friday, 9:00 AM–5:00 PM <br>About the Role <br>A growing technology company in Lebanon is seeking a hands-on IT Support & AI Automation Specialist who is passionate about artificial intelligence, workflow automation, and operational efficiency. <br>We are looking for someone who doesn't just solve technical problems but actively identifies manual, repetitive work and transforms it into efficient, reliable automated processes. <br>The ideal candidate understands how to connect AI models, software applications, and business systems to build practical solutions. <br>Key Responsibilities <br>AI & Workflow Automation <br>Identify repetitive manual tasks across departments and develop automation solutions. <br>Design, build, test, and maintain automated workflows using n8n or similar platforms. <br>Develop AI-powered workflows using Large Language Models (LLMs), AI agents, and API integrations. <br>Automate data extraction, data entry, reporting, notifications, and follow-up processes. <br>Integrate different business systems, applications, and databases using APIs, webhooks, and other integration methods. <br>Build and improve AI agents capable of performing multi-step business tasks with appropriate controls and human approvals. <br>Monitor automated workflows, troubleshoot failures, and continuously improve reliability and efficiency. <br>IT & Technical Support <br>Provide day-to-day technical support for internal systems, applications, and users. <br>Troubleshoot software issues, platform errors, and system connectivity problems. <br>Investigate technical tickets and coordinate with developers or external providers when escalation is required. <br>Monitor system performance and identify technical problems proactively. <br>Maintain documentation, system access controls, and basic security practices. <br>Requirements <br>Practical experience with n8n or similar workflow automation tools. <br>Good understanding of LLMs, AI agents, prompt engineering, and agentic AI workflows. <br>Experience working with REST APIs, webhooks, JSON, and software integrations. <br>Working knowledge of Python and/or JavaScript. <br>Strong troubleshooting, analytical, and problem-solving abilities. <br>Understanding of data security, access permissions, and error handling. <br>Good communication skills in English and Arabic. <br>Ability to work independently and turn business requirements into working technical solutions. <br>Strong Advantages <br>Experience with OpenAI APIs, LangChain, or similar AI frameworks. <br>Experience automating CRM, customer support, merchant onboarding, or data processing. <br>Experience with AI-powered document extraction and data validation. <br>A portfolio of actual automation projects or workflows. <br>What We Offer <br>The opportunity to take ownership of automation initiatives, work directly with management, and contribute to building an AI-enabled operational environment. <br>To Apply: Submit your CV through this job posting, mentioning the position title. Candidates are encouraged to share examples of automation workflows or AI projects they have developed. <br>Employer identity will be shared with shortlisted candidates during the recruitment process

We are seeking a proactive and skilled IT Support Specialist to manage day-to-day IT operations and helpdesk support for our clients based in Lebanon (hybrid), and abroad (remotely). In this role, you will be the primary technical point of contact for local customer agents and support staff, as well as providing remote IT support to client teams and users across international locations. <br>The ideal candidate has hands-on experience in desktop support, networking troubleshooting, VoIP systems, and strict data privacy compliance standard to healthcare environments

About the Employer <br>The Employer is a leading ERP implementation partner in Lebanon, delivering tailored business solutions to clients across various industries. Their mission is to help organizations streamline operations, improve efficiency, and achieve sustainable growth through world-class ERP systems. <br>Job Summary <br>We are seeking a talented and driven ERP Implementation Specialist to join our Client’s growing team. This role offers an exciting opportunity to work closely with clients, understand their business needs, and deliver tailored Odoo solutions that drive efficiency and growth. <br>Key Responsibilities: <br>• Client Engagement & Requirement Gathering <br>o Meet with clients to understand business processes, pain points, and ERP requirements. <br>o Document and analyze client workflows and propose Odoo-based solutions. <br>• Odoo ERP Implementation <br>o Configure, customize, and deploy Odoo modules (Sales, CRM, Inventory, Accounting, HR, Manufacturing, etc.). <br>o Migrate legacy data into Odoo, ensuring accuracy and integrity. <br>o Integrate Odoo with other systems where applicable. <br>• Testing & Quality Assurance <br>o Conduct system testing, troubleshooting, and bug fixing. <br>o Coordinate User Acceptance Testing (UAT) with clients. <br>• Training & Support <br>o Deliver user training sessions and prepare training materials. <br>o Provide post-implementation support, resolve issues, and optimize system performance. <br>• Project Management <br>o Maintain implementation timelines and deliverables. <br>o Coordinate with internal teams (developers, functional consultants, support) to ensure project success. <br>Qualifications & Skills <br>Education & Experience: <br>• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. <br>• Minimum 2–3 years of hands-on ERP implementation experience (Odoo experience strongly preferred). <br>• Experience in business process analysis and re-engineering. <br>Technical Skills: <br>• Solid understanding of Odoo modules and configuration. <br>• Basic knowledge of Python and Odoo framework (preferred but not mandatory). <br>• Familiarity with databases (PostgreSQL preferred) and reporting tools. <br>• Knowledge of API integrations is a plus. <br>Soft Skills: <br>• Strong analytical and problem-solving skills. <br>• Excellent communication and presentation abilities. <br>• Ability to manage multiple projects and meet deadlines. <br>• Client-focused with strong interpersonal skills. <br>Language Requirements: <br>• Fluent in English and Arabic (French is a plus)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>