وظائف مدير الخدمات اللوجستية في لبنان

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Channel Manager<br><br>Job Scope <br></span><p>The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.</p><br><br><br>Main Duties and Responsibilities <br>Technical and Operations <ul> <li>Define and implement the channel sales strategy and roadmap of the assigned service/product’s line in alignment with the management</li> <li>Responsible for the Levant region sales targets and achievements.&nbsp;</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire service/product line in terms of long-term revenue and profitability</li> <li>Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Promote the service(s)/product(s) and the company within the region</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li> </ul><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Sales and Marketing or any other related field.</p><br><br><br>Experience <br><p>At least 3 years of experience in a similar role in building and managing channel sales ecosystem and meeting sales targets in Levant region mainly Iraq.&nbsp;</p><br> <p>#LI-DNI</p><br><br><br><br> </div>

company’s strategic objectives. •Develop and implement procurement strategies aligned with business objectives •Lead the procurement team and oversee daily purchasing operations • Identify, evaluate, negotiate and manage strategic supplier relationships •Negotiate contracts, pricing, payment terms, and service level agreements •Ensure timely procurement of goods and services while maintaining quality standards •Collaborate with finance, operations, warehouse, production and other departments to support business requirements •Monitor inventory trends and support demand planning to optimize stock levels • Prepare procurement reports, saving analysis, supplier scorecards & executive dashboards •Mentor train & develop procurement staff <br>FMCG and F&B Experience

The Finance Manager is responsible for ensuring accurate and timely financial reporting, effective financial control, budgeting and forecasting, while providing the CFO and senior management with meaningful financial analysis and insights. The role requires a strong accounting foundation combined with analytical, business and strategic capabilities to support sound decision-making and progressively contribute to broader Finance leadership responsibilities.<p></p><b> Key Responsibilities </b><ul> <li> <p>Manage the preparation and review of financial statements, management reports, profitability analyses, tax returns and regulatory financial reports.</p> </li> <li> <p>Ensure the accuracy and conformity of the Bank s accounting records, reconciliations and financial reporting, and promptly escalate significant issues.</p> </li> <li> <p>Coordinate the annual budgeting process and prepare periodic forecasts, financial projections and scenario analyses.</p> </li> <li> <p>Analyze actual performance against budget and forecast, identify key variances, trends, risks and opportunities, and recommend appropriate actions.</p> </li> <li> <p>Analyze the Bank s revenues, expenses, profitability and other key financial and business drivers to support management decision-making.</p> </li> <li> <p>Translate financial data into clear management insights and recommendations for the CFO and senior management.</p> </li> <li> <p>Support the assessment of the financial impact of business initiatives, investments and strategic decisions.</p> </li> <li> <p>Contribute to the analysis and monitoring of relevant profitability, capital, liquidity and balance sheet considerations in coordination with the CFO and concerned functions.</p> </li> <li> <p>Monitor relevant financial and regulatory indicators and support compliance with applicable accounting, control and governance requirements.</p> </li> <li> <p>Coordinate with external auditors, regulators, Treasury, Risk, Compliance, Internal Audit and other relevant functions on Finance-related matters.</p> </li> <li> <p>Supervise and develop Finance team members and contribute to improving financial processes, controls and management reporting.</p> </li> <li> <p>Participate in strategic, financial and special projects assigned by the CFO.</p> </li> </ul> Qualifications <ul> <li> <p>Bachelor s degree in Finance, Accounting, Business Administration or a related field; professional certification or postgraduate degree is a plus.</p> </li> <li> <p>8 12 years of relevant Finance experience, preferably within banking or financial services, with supervisory or team management exposure.</p> </li> <li> <p>Strong expertise in financial reporting, budgeting, forecasting, financial modelling and performance analysis.</p> </li> <li> <p>Strong understanding of banking profitability, balance sheet dynamics and key financial and business drivers.</p> </li> <li> <p>Strong analytical, strategic and leadership capabilities, with the ability to translate financial data into clear insights and recommendations for senior management.</p> </li> </ul>

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

<p>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services. Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms. Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities. Ensure all purchasing activities comply with company policies, financial procedures, and local regulations. Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste. Review purchase requests, issue purchase orders, and ensure timely delivery of materials. Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency. Work closely with Finance, Food &amp; Beverage, Engineering, Housekeeping, and other departments to meet operational requirements. Maintain accurate purchasing records, contracts, and supplier documentation. Support inventory audits and contribute to budgeting and cost-control initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Supply Chain Management, Business Administration, Hospitality Management, or a related field. Minimum of 5 7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry. Strong knowledge of procurement processes, inventory management, and contract negotiation. Experience with hotel procurement systems and Microsoft Office applications. Excellent negotiation, analytical, and organizational skills. Strong communication and interpersonal abilities with the capability to build effective supplier relationships. High level of integrity, attention to detail, and problem-solving skills. Previous experience with an international hotel brand is an advantage.</p>

<p>The Store Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.</p><p>Completes store operational requirements by scheduling employees and following up on work results.</p><p>Maintains store staff job results by training, coaching and disciplining employees; planning, monitoring, and appraising job results.</p><p>Complete store administration and ensure compliance with policies and procedures.</p><p>Achieves financial objectives by preparing Daily targets; scheduling expenditures; analyzing variances; initiating corrective actions.</p><p>Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements.</p><p>Ensures availability of merchandise and services by approving contracts; maintaining inventories.</p><p>Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.</p><p>Ensure high levels of customers satisfaction through excellent service.</p><p>Protects employees and customers by providing a safe and clean store environment.</p><p>Maintains the stability and reputation of the store by complying with legal requirements.</p><p>Determines marketing strategy changes by reviewing operating and financial statements and sales records.</p><p>Contributes to team effort by accomplishing related results as needed.</p><p>Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc.</p><p>Perform necessary record keeping and reporting of money, sales and production in an accurate and timely manner.</p><p>Troubleshoots daily close out and shift sales analysis.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br> <br>The General Manager leads a team of department heads and managers, owns the club's P&amp;L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br> <br>I. Strategic Leadership &amp; Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br> <br>II. People Leadership &amp; Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br> <br>III. Financial Performance &amp; P&amp;L Ownership<br><br> Own the club's full P&amp;L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br> <br>IV. Membership Growth &amp; Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br> <br>V. Operational Excellence &amp; Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>

We are hiring: Cost Control Manager <br> <br>We are seeking an experienced Cost Control Manager to support our project operations and ensure effective control of project expenditure, commitments, forecasts, and financial performance. <br> <br>Reporting to: Chief Projects Officer <br> <br>The role will work closely with the Country Manager, Project Manager, Planning, Procurement, Contracts, and Finance departments. The successful candidate will maintain an independent and objective approach when reviewing project costs, commitments, forecasts, and expenditure. <br> <br>Key responsibilities: <br> <br>- Develop and maintain the project cost coding structure across BOQ items, activities, materials, services, subcontractors, equipment, labour, and overheads. <br>- Review payment requests, purchase requests, purchase orders, quotations, invoices, delivery notes, GRNs, measurements, and supporting documentation. <br>- Control subcontractor and supplier payments, including IPC certification, retention, advance payment recovery, back-charges, and materials on site. <br>- Maintain a complete audit trail from purchase request through to payment. <br>- Establish and monitor project budgets, cost breakdowns, commitments, actual costs, contingencies, and risk allowances. <br>- Monitor Planned Value, Earned Value, Actual Cost, CPI, cost variance, and other cost-performance indicators. <br>- Prepare Cost to Complete assessments, Forecast Cost at Completion, variance analysis, project margin forecasts, and cash flow updates. <br>- Track the cost impact of variations, claims, time-related costs, price escalation, and currency exposure. <br>- Prepare accurate monthly cost reports and flash reports for management. <br>- Identify and escalate potential cost overruns, unsupported expenditure, abnormal costs, and other financial risks. <br>- Support final account preparation and project close-out cost reconciliation. <br> <br>If you have strong experience in project cost control, cost reporting, commercial management, or project controls, we encourage you to apply. <br> <br>Apply here: <br>https://forms.gle/VeWbMsKMqMSbbC7V9 <br> <br> <br> <br>Please note:Only CVs that clearly match the qualifications, experience, and responsibilities outlined in this job description will be reviewed. All other CVs and applications will be automatically rejected

<p><h4>Job description</h4> <p>Industrial Electric, Inc. is a full service electrical and systems contractor, focusing on industrial, advanced technology and commercial projects. We perform both design-build and bid/spec electrical contracting services for the industrial, commercial, and pharmaceutical markets. We offer turnkey service and installation throughout Indiana.</p> <p>Our employees are highly skilled with a diversified range of abilities. We pride ourselves on our work quality. We are looking for the right person to join our team as a project manager. Is that you? If so, we want to talk to you!</p> <h4>Responsibilities</h4> <p>As a project manager, your key responsibility will be to serve as a vital team member associated with managing the project team in all aspects of the build resulting in completion of the project on time, under budget, and with quality that exceeds the expectations of IEI and our clients.</p> <p><strong>A. Project start up</strong><br> Forecast and analyze construction costs, exposures, and profits.<br> Develop a schedule for all phases of the build.<br> Assist with permits, required due dates, and communicate any impact to the proposed schedule.<br> Develop and implement project specific processes and procedures.</p> <p><strong>B. Project build</strong><br> In conjunction with the project superintendent, lead, direct and coordinate the day-to-day management and construction activities.<br> Manage project costs, through ongoing evaluations of labor, material, and equipment.<br> Interface with all company departments as necessary to resolve any issue.<br> Serve as the liaison between the client, the company, subcontractors, and government officials.<br> Ensure all safety measures, procedures, and requirements are met, followed, and practiced.</p> <p><strong>C. Project closeout</strong><br> Ensure substantial completion as defined in the specifications.<br> Assist with the submission of record drawings, maintenance manuals, and warranties to ensure a smooth and successful closeout.</p> <h4>Key attributes</h4> <ul> <li>Comfortable at the table with all levels of leadership</li> <li>Collaborator</li> <li>Integrity</li> <li>Organized and systematic</li> <li>Proactive problem solver with outstanding interpersonal skills</li> <li>Commitment to excellence</li> </ul> <h4>What it takes</h4> <ul> <li>A bachelor's degree in electrical engineering, construction management, construction science, or related field</li> <li>7-10 years relevant work experience in the electrical industry or a combination of experience and coursework</li> <li>OSHA 30 certification</li> </ul> <p>Industrial Electric offers a unique opportunity for the right person to experience a variety of project work. Working at IEI, you can expect:</p> <ul> <li>A competitive compensation package</li> <li>A comprehensive benefits package to include medical, dental, vision, and 401K match</li> <li>Basic life insurance, short-term and long-term insurance paid for by IEI</li> <li>A generous PTO bank</li> </ul></p><p></p>

The Store Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store. <br> <br> <br> <br>Completes store operational requirements by scheduling employees and following up on work results. <br> <br> <br> <br>Maintains store staff job results by training, coaching and disciplining employees; planning, monitoring, and appraising job results. <br> <br> <br> <br>Complete store administration and ensure compliance with policies and procedures. <br> <br> <br> <br>Achieves financial objectives by preparing Daily targets; scheduling expenditures; analyzing variances; initiating corrective actions. <br> <br> <br> <br>Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements. <br> <br> <br> <br>Ensures availability of merchandise and services by approving contracts; maintaining inventories. <br> <br> <br> <br>Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. <br> <br> <br> <br>Ensure high levels of customers’ satisfaction through excellent service. <br> <br> <br> <br>Protects employees and customers by providing a safe and clean store environment. <br> <br> <br> <br>Maintains the stability and reputation of the store by complying with legal requirements. <br> <br> <br> <br>Determines marketing strategy changes by reviewing operating and financial statements and sales records. <br> <br> <br> <br>Contributes to team effort by accomplishing related results as needed. <br> <br> <br> <br>Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. <br> <br> <br> <br>Perform necessary record keeping and reporting of money, sales and production in an accurate and timely manner. <br> <br> <br> <br>Troubleshoots daily close out and shift sales analysis

We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys. <br> <br>The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments. <br> <br>This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule. <br> <br>Key Responsibilities: <br> <br>* Manage assigned student applications from initial document collection through application submission, admission and enrolment. <br>* Create and maintain clear timelines, priorities and action plans for assigned applications. <br>* Explain application requirements, required documents, deadlines and next steps clearly to applicants. <br>* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission. <br>* Track application progress, important deadlines, pending requirements and outstanding actions. <br>* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone. <br>* Provide regular updates regarding application status and any actions required from the applicant. <br>* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required. <br>* Coordinate university interviews, entrance examinations and other application-related requirements. <br>* Support applicants with visa documentation and enrolment procedures when required. <br>* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions. <br>* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays. <br>* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary. <br>* Take ownership of assigned cases and ensure they progress accurately and within the required timelines. <br>* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process. <br>* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience. <br> <br>Requirements: <br> <br>* Bachelor’s degree in Business Administration, Communication, Management or a related field. <br>* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role. <br>* Fluency in written and spoken English and Arabic. <br>* Strong communication and interpersonal skills. <br>* Excellent organisational, planning and time-management skills. <br>* Strong attention to detail and the ability to work accurately. <br>* Ability to manage multiple application cases, priorities and deadlines simultaneously. <br>* Strong follow-up skills and the ability to take ownership of assigned responsibilities. <br>* Good problem-solving skills and the ability to identify potential issues before they cause delays. <br>* Confidence communicating through telephone, email and WhatsApp. <br>* Good computer skills and confidence using CRM systems and digital collaboration tools. <br>* Ability to maintain accurate records and follow internal processes consistently. <br>* A professional, proactive, solution-focused and service-oriented attitude. <br>* Previous experience in university admissions, visa processing or application support would be an advantage. <br>* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office. <br> <br>Working Schedule: <br> <br>Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break. <br> <br>Saturday: 9:00 am to 1:30 pm, including a 30-minute break

<p>Lead and manage all hotel IT operations, including infrastructure, networks, servers, business applications, telecommunications, and end-user support. Ensure the availability, security, and performance of all IT systems to support seamless hotel operations. Develop and implement IT strategies, policies, and procedures aligned with business objectives. Oversee cybersecurity measures, data protection, system backups, disaster recovery, and business continuity planning. Manage hotel technology systems, including Property Management Systems (PMS), Point of Sale (POS), guest internet services, and other operational platforms. Plan, manage, and monitor the IT budget, technology investments, and vendor contracts. Lead IT projects, system upgrades, and new technology implementations. Collaborate with department leaders to identify technology solutions that improve operational efficiency and the guest experience. Ensure compliance with company policies, industry standards, and local regulatory requirements related to information security and data privacy. Recruit, coach, and develop the IT team while fostering a culture of innovation, service excellence, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Minimum of 6 10 years of progressive IT experience, including 2 5 years in a leadership role within the hospitality industry.</li><li>Strong knowledge of hotel technology systems, networking, cybersecurity, cloud services, and IT infrastructure.</li><li>Experience managing Property Management Systems (PMS), Point of Sale (POS), and other hospitality applications.</li><li>Proven experience in project management, vendor management, budgeting, and strategic planning.</li><li>Excellent leadership, analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Team:</b></p><br><p>The Platform Technologies group in the Global DEV department drives the evolution of the MX.3 technical capabilities aligned with market standards and customers' expectations.  It’s an end-to-end organization that aims to address the technical and technological challenges of the MX.3 platform.</p><br><p>To answer the different platform wide challenges, the group is organized into domains that are composed of developers, product managers, architects and experts. </p><br><p>Part of this Platform Technologies group, the Cluster and Communication domain's mission is to:</p><br><ul><li>Maintain and evolve the Cluster manager, the communication layer (middleware), and the service SDKs of the platform</li><li>Build and deliver a roadmap to evolve the platform towards multi-language and multi-protocol SDKs, while maintaining a strong focus on cloud native architecture</li><li>Provide L3 support for clients on the cluster and communication components</li></ul><p>The Cluster and Communication domain is made up of technical product managers and engineers from different seniority levels. Team members are in contact with many development teams and support teams from all the offices of Murex and in direct contact with customers.</p><br><p><b>Mission:</b></p><br><p>The Senior Technical Product Manager of the Cluster and Communication domain will work closely with the Development team and with the Product Management team to lead the end-to-end strategy definition, execution, and client support of the technical components of the MX.3 platform: Cluster manager, Service SDKs, Middleware, serialization, communication layer, RPC layer. This role is pivotal in ensuring the platform’s elasticity, scalability, cloud nativeness, support for multiple deployment models and reduced TCO.</p><br><p> <b>Your Responsibilities:</b>&nbsp;</p><br><ul><li>Define and drive the&nbsp;roadmap for the Cluster and communication components of the MX.3 platform, aligned client expectations, and internal standards.&nbsp;</li><li>Engage proactively with clients and their&nbsp;IT teams, to ensure transparent communication, and collaboratively address escalations or emerging&nbsp;compliance&nbsp;concerns.&nbsp;</li><li>Collaborate with a team of developers, operators, QA, and product managers</li><li>Collaborate with product management, development, and architecture teams to ensure the roadmap delivery is on track</li><li>Collaborate with Deployment Model architects to ensure compatibility of the platform with the target deployment models of the integrating platform</li></ul><p><b>Your Profile:</b>&nbsp;</p><br><ul><li>Proven experience (15+ years) in cluster management, containers and container orchestration technologies, SDKs, REST APIs, distributed systems, serialization frameworks, software development, or related technical domains.</li><li>Strong understanding of enterprise software architecture.</li><li>Experience collaborating with cross-functional teams and driving large-scale initiatives.</li><li>Excellent communication and stakeholder management skills.</li><li>Familiarity with Murex platform or financial software is a plus.</li></ul><p>While deep expertise in these areas is strongly preferred, candidates who are fast learners and can quickly adapt to new requirements or emerging technologies may be able to mitigate any gaps in direct experience. The ability to rapidly acquire new knowledge and skills will be invaluable in keeping pace with evolving technology and frameworks.</p><br><p><b>Mandatory skills: </b></p><br><ul><li>Master’s degree (Bac+5, preferably from an engineering school)</li><li>Advanced technical knowledge: containers, APIs, software architecture, Serialization</li><li>Development experience and knowledge of C++ and Java</li><li>Rigor, precision, analytical and synthesis skills</li><li>Autonomy, ability to work independently</li><li>Curiosity, listening skills, and adaptability</li><li>Excellent written and oral communication, strong command of English and French</li><li>Team spirit and collaboration</li></ul><p><b>Nice to have skills:</b></p><br><ul><li>General knowledge of financial markets is a plus</li><li>Experience with MX.3 technical layers and components is a plus</li></ul> </div>

Administer, maintain, and monitor Windows and/or Linux servers. <br>Install, configure, and support desktops, laptops, printers, and other IT equipment. <br>Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. <br>Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. <br>Perform routine system maintenance, updates, patches, and software deployments. <br>Maintain backup and disaster recovery systems to ensure business continuity. <br>Monitor system performance and proactively resolve infrastructure issues. <br>Troubleshoot hardware, software, network, and connectivity problems. <br>Provide first and second-level technical support to end users. <br>Implement and maintain endpoint security solutions, antivirus software, and security policies. <br>Assist in managing virtualization platforms such as VMware or Hyper-V. <br>Maintain IT asset inventory and software license records. <br>Support cloud-based services and applications where applicable. <br>Coordinate with external vendors for hardware repairs, software support, and telecommunications services. <br>Document IT procedures, configurations, and technical standards. <br>Ensure compliance with company IT policies, cybersecurity standards, and data protection requirements

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview:</p><p>Are you passionate about building strong client relationships and driving business growth in the tech sector? We re looking for an Account Manager to join our team, serving as the primary liaison between our company and our valued clients. You ll play a pivotal role in ensuring client satisfaction, identifying new opportunities, and supporting digital transformation initiatives.</p><hr><p>What You ll Do</p><ul><li>Client Relationship Management: Build and maintain trusted, long-term relationships with clients, understanding their business needs and challenges.</li><li>Solution Delivery: Coordinate with technical and sales teams to deliver tailored IT solutions, including Microsoft, UiPath, and custom offerings.</li><li>Account Growth: Identify opportunities for upselling and cross-selling, expanding the scope of services provided to each client.</li><li>Issue Resolution: Address client concerns promptly, ensuring high levels of satisfaction and retention.</li><li>Reporting &amp; Reviews: Prepare and present account reviews, proposals, and performance reports.</li><li>CRM Management: Keep accurate records of client interactions, opportunities, and progress in the CRM system.</li><li>Collaboration: Work closely with internal teams to ensure seamless project delivery and continuous improvement.</li><li>Industry Awareness: Stay informed about IT trends and our evolving solution portfolio to provide relevant advice to clients.</li></ul><hr><p>Qualifications &amp; Skills</p><ul><li>Professional with a passion for IT, client service, and business development</li><li>2+ years of experience in account management, client relations, or business development (IT sector preferred)</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Tech-savvy, quick to learn new platforms and solutions</li><li>Strong organizational skills and attention to detail</li><li>Self-motivated, proactive, and results-oriented</li><li>Familiarity with CRM tools and account management processes</li><li>Bachelor s degree in Business, Marketing, IT, or a related field is an advantage</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Problem-solving mindset and commitment to delivering outstanding client experiences</li></ul><hr><p>Why You ll Love Working With Us</p><ul><li>Join a forward-thinking IT consultancy driving digital transformation across industries</li><li>Receive ongoing training and mentorship for career growth</li><li>Thrive in a collaborative, inclusive environment committed to empowering women in tech</li><li>Access clear career paths into senior account management, consultancy, or leadership roles</li><li>Enjoy flexible working arrangements and a culture that values innovation and teamwork</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professional with a passion for IT, client service, and business development</li><li>2+ years of experience in account management, client relations, or business development (IT sector preferred)</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Tech-savvy, quick to learn new platforms and solutions</li><li>Strong organizational skills and attention to detail</li><li>Self-motivated, proactive, and results-oriented</li><li>Familiarity with CRM tools and account management processes</li><li>Bachelor s degree in Business, Marketing, IT, or a related field is an advantage</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Problem-solving mindset and commitment to delivering outstanding client experiences</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<p><h4>Job description<\/h4>\n<p>Poynter Sheet Metal is one of the largest sheet metal companies in the nation. Poynter stands by its mission that <strong>\u201cWe are driven to achieve excellence as leaders in the industry and community through continuous improvement.\u201d<\/strong><\/p>\n<p>Poynter\u2019s professionals understand the importance of delivering exceptional quality with unmatched professionalism no matter how big or small the project. As a company built on innovation, we are determined to continue to advance in the industry by working diligently to improve our workflows and educating our personnel to stay on top of industry best practices.<\/p>\n<p>As a full-service sheet metal manufacturing company, our projects range from ventilation and exhaust systems, dust collection and extraction systems, vent and fume hoods, to architectural wraps and cladding, tanks and pressure vessels, structural components, handrails, paint and spray booths, machine guarding, duct cleaning services, and custom fabrication.<\/p>\n\n<h4>Responsibilities<\/h4>\n<p>As a Safety Manager, your key responsibility will be to manage and enforce Poynter's Safety Program for the assigned project(s) by identifying, eliminating, and controlling hazardous conditions that may lead to injury and\/or property damage. By using and enforcing job-specific safety standards, best management practices, and Poynter's safety program, the Safety Manager shall ensure the safety of all persons and property on the job site resulting in an accident\/incident-free project.<\/p>\n\n<h4>Essential functions<\/h4>\n<ul>\n <li>Conduct weekly \"Toolbox Safety Meeting\" and document content and attendance.<\/li>\n <li>Conduct safety training for new employees.<\/li>\n <li>Advise project staff on site-specific safety issues and guidelines.<\/li>\n <li>Provide leadership on the project and build working relationships with project staff and subcontractor safety representatives to ensure proper compliance.<\/li>\n <li>Evaluate the need for safety training and make recommendations.<\/li>\n <li>Educate and advise project staff on safety guidelines and policies.<\/li>\n <li>Collaborate with foremen on means and methods for performing high-risk activities such as excavations, fall protection, heavy equipment, etc.<\/li>\n <li>Monitor lockout\/tagout (LOTO) and pipe testing procedures.<\/li>\n<\/ul>\n\n<h4>Jobsite<\/h4>\n<ul>\n <li>Enforce safe work practices and safe working conditions in accordance with all state, federal, and local regulations (including OSHA), as well as Poynter company policies and owner\/contractual requirements.<\/li>\n <li>Conduct daily and\/or weekly (as appropriate or specified by job) job site inspections.<\/li>\n <li>Attend owner meetings.<\/li>\n <li>Record observations from site inspections and complete required reports.<\/li>\n <li>Investigate, corroborate, and document all accidents, incidents, and near misses on the jobsite.<\/li>\n <li>Recommend and implement corrective action based on policies, guidelines, and laws.<\/li>\n <li>Complete site walks at least 3 to 4 times per day.<\/li>\n<\/ul>\n\n<h4>Key attributes<\/h4>\n<ul>\n <li>Comfortable at the table with all levels of leadership.<\/li>\n <li>Collaborator.<\/li>\n <li>Integrity.<\/li>\n <li>Organized and systematic.<\/li>\n <li>Excellent verbal and written communication skills.<\/li>\n <li>Commitment to excellence.<\/li>\n<\/ul>\n\n<h4>What it takes<\/h4>\n<ul>\n <li>7+ years' safety experience in construction or a similar industry.<\/li>\n <li>Thorough knowledge of construction methods and OSHA standards.<\/li>\n <li>OSHA 30 certification.<\/li>\n <li>Able to successfully solve difficult contract and contract-related technical problems requiring excellent judgment.<\/li>\n <li>Must want to be in the field, not behind a desk.<\/li>\n <li>Basic working knowledge of MS Office and Windows.<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>Poynter offers a unique opportunity for the right person to experience a variety of project work. Working at Poynter Sheet Metal, you can expect:<\/p>\n<ul>\n <li>A competitive compensation package.<\/li>\n <li>A comprehensive benefits package including medical, dental, vision, and 401(k) match.<\/li>\n <li>Basic life insurance, short-term and long-term insurance paid for by Poynter.<\/li>\n <li>Discretionary yearly bonus program.<\/li>\n <li>A generous paid time off (PTO) bank.<\/li>\n<\/ul><\/p><p><\/p>

We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience. <br> <br>Key Responsibilities: <br> <br>- Lead and manage all housekeeping operations across 5-star projects and luxury properties. <br>- Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization. <br>- Supervise housekeeping teams, supervisors, attendants, and support staff. <br>- Plan staff schedules, assignments, and daily housekeeping operations. <br>- Inspect guest rooms, suites, public areas, back-of-house areas, and service areas. <br>- Ensure all areas consistently meet luxury hospitality standards. <br>- Develop and implement housekeeping procedures, checklists, and quality-control standards. <br>- Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment. <br>- Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments. <br>- Manage external housekeeping and specialized service providers when required. <br>- Monitor inventory and control housekeeping costs and consumption. <br>- Train, coach, and evaluate housekeeping staff to maintain high service standards. <br>- Handle VIP requirements and ensure personalized service for high-profile guests and residents. <br>- Ensure compliance with health, safety, hygiene, and environmental standards. <br>- Conduct regular inspections and take immediate corrective action when required. <br>- Prepare operational reports and provide recommendations to senior management. <br> <br>Requirements: <br> <br>- 15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects. <br>- Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position. <br>- Strong knowledge of luxury housekeeping standards and quality-control procedures. <br>- Proven experience managing large housekeeping teams and multiple operations. <br>- Excellent leadership, organization, and staff-management skills. <br>- Strong attention to detail and a passion for maintaining exceptional standards. <br>- Experience handling VIP guests, executives, and high-profile residences is a strong advantage. <br>- Excellent communication and interpersonal skills. <br>- Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management. <br>- Ability to work under pressure and manage multiple priorities. <br>- Professional appearance, discretion, reliability, and a high level of integrity are essential. <br>- Hospitality or housekeeping-related certification is an advantage. <br> <br>???? Interested candidates are invited to send their CV <br>Location: Broumana | Lebanon