وظائف مدير مكتب - بيروت لبنان

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

Procurement & Logistics Manager- World of Toys by Safawi <br> <br>Location: Khaldeh, New Dawha – Sama Residence, next to Sama Pharmacy <br>Working Hours: Monday–Friday, 8:00 AM–5:00 PM, Saturday till 2 PM <br>Experience: 3+ years <br>Level: Mid-level <br>Industry: Toys & Retail <br> <br>About the Role <br> <br>World of Toys by Safawi is looking for a Procurement & Logistics Manager to manage and coordinate our day-to-day purchasing, supplier, inventory, and logistics activities. <br> <br>This is a hands-on role suited for someone with around 3+ years of relevant experience who is organized, proactive, and comfortable taking ownership of procurement and logistics operations from supplier coordination through to delivery. <br> <br>Key Responsibilities: <br> <br>- Manage daily procurement and purchasing activities. <br>- Source and communicate with local and international suppliers. <br>- Request and compare quotations and negotiate pricing and terms. <br>- Prepare and follow up on purchase orders. <br>- Coordinate shipments, deliveries, freight, and customs clearance. <br>- Track orders and ensure products arrive on time. <br>- Monitor inventory levels and coordinate replenishment based on business needs. <br>- Maintain accurate purchasing, supplier, shipment, and inventory records. <br>- Follow up with suppliers and logistics partners on delays or issues. <br>- Coordinate closely with the warehouse, sales, finance, and management teams. <br>- Monitor supplier performance, pricing, quality, and delivery timelines. <br>- Identify opportunities to improve costs, lead times, and procurement processes. <br>- Prepare regular procurement and logistics reports. <br> <br>Requirements: <br> <br>- 3+ years of experience in procurement, purchasing, logistics, or supply chain. <br>- Experience dealing with suppliers and shipments is required. <br>- Good understanding of purchasing and logistics processes. <br>- Experience with import/export and customs procedures is a plus. <br>- Strong negotiation and communication skills. <br>- Excellent organization and follow-up skills. <br>- Good knowledge of Microsoft Excel and familiarity with ERP systems. <br>- Ability to manage multiple orders, suppliers, and shipments simultaneously. <br>- Good command of English; Arabic is a plus. <br>- Previous experience in toys, retail, FMCG, consumer goods, or trading/import businesses is an advantage. <br>- Valid driving license and own car are required due to the location and nature of the role. <br>- Ability to work Monday to Friday, 8:00 AM–5:00 PM, Saturday till 2 PM

Senior Civil Project Manager <br> <br>Location:Lebanon <br>Experience Level: Minimum 20 years <br>Employment Type: Full-time <br> <br>About the Role <br> <br>We are seeking a highly experienced and strategic Senior Civil Project Manager to lead complex structural enhancement and infrastructure upgrade projects. In this critical role, you will oversee large-scale facility improvements, ensuring structural integrity, modernization, and compliance with the latest engineering standards. <br> <br>With a minimum of 20 years of experience, you will bring deep expertise in structural assessments, project lifecycle management, and delivering high-quality civil engineering solutions for existing structures. If you have a proven track record of transforming and upgrading complex assets, we want you on our team. <br> <br>Key Responsibilities <br> <br>Project Leadership: Lead and manage comprehensive structural upgrade and facility modernization projects from conception through to successful handover. <br> <br>Strategic Planning: Oversee detailed structural assessments and develop strategic plans to enhance the lifespan, safety, and functionality of existing assets. <br> <br>Team Coordination: Collaborate with multidisciplinary teams, including architects, structural engineers, contractors, and external stakeholders, to ensure seamless project execution. <br> <br>Financial and Schedule Management: Manage project budgets, timelines, and resource allocation to deliver projects on schedule and within financial parameters. <br> <br>Compliance and Quality: Ensure all construction and enhancement activities strictly comply with local building codes, safety regulations, and the highest quality standards. <br> <br>Risk Mitigation: Identify potential project risks early and implement proactive problem-solving and rigorous quality control measures. <br> <br>Mentorship: Provide expert technical guidance and mentorship to junior engineering staff and project teams. <br> <br>Qualifications <br> <br>Education: Bachelor's degree in Civil Engineering, Structural Engineering, or a closely related field. A Master's degree is highly preferred. <br> <br>Experience: Minimum of 20 years of proven experience in civil engineering and project management, with a strong focus on structural upgrades, retrofitting, or complex facility enhancements. <br> <br>Certifications: Professional Engineer (PE), PMP, or equivalent professional certifications are strongly desired. <br> <br>Skills: Exceptional leadership, communication, and stakeholder management skills. Proficiency in project management software and modern engineering tools. <br> <br>Track Record: Demonstrated ability to manage complex budgets and deliver high-stakes engineering projects successfully

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

We are looking for an experienced Tax Manager to join our Beirut office and manage tax assignments for both Lebanon and UAE/Dubai-based clients. <br> <br>Key Responsibilities <br>Manage Lebanon and UAE tax compliance and advisory assignments. <br>Manage UAE Corporate Tax and VAT matters and FTA-related requirements. <br> <br>Prepare and review tax returns, calculations, registrations, and supporting documentation. <br>Handle tax audits, assessments, objections, and correspondence with relevant authorities. <br>Monitor changes in Lebanese and UAE tax legislation and advise clients accordingly. <br>Review clients' tax positions and identify potential risks and opportunities. <br>Manage and maintain strong relationships with clients. <br>Supervise and review the work of junior tax team members. <br>Coordinate with accounting and audit teams on tax-related matters. <br>Manage multiple assignments and ensure timely completion and high-quality deliverables. <br>Requirements <br>5+ years of relevant tax experience. <br>Strong experience in Lebanese taxation and UAE Corporate Tax & VAT. <br>Experience dealing with tax authorities in Lebanon and/or the UAE. <br>Experience in an accounting, audit, tax consultancy, or professional services firm. <br>Strong analytical and problem-solving skills. <br>Excellent client-management and communication skills. <br>Strong knowledge of Microsoft Excel and accounting/tax software. <br>English; Arabic is required. <br>ACCA, CPA, CA, CTA, or equivalent qualification is an advantage. <br>UAE tax certification or practical UAE tax experience is a strong advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <p><br> Tanbish Lebanon is looking for an experienced Sales Account Manager to grow the Restaurants and Motors categories, acquire new businesses, and increase sales and listings on our online classifieds platform.<br> <br> <br> <br> <strong>Job Responsibilities:</strong><br> <br> <br> - Acquire new restaurants, car dealers, and showrooms and introduce them to Tanbish.<br> <br> - Sell Tanbish services including paid listings, Bundles packages and sponsorships.<br> <br> - Maintain strong relationships with existing customers and increase renewals and upselling.<br> <br> - Achieve daily customer visits, new accounts, listings, and monthly revenue targets.<br> <br> - Help customers understand and use Tanbish to post, promote, and manage their listings.<br> <br> - Coordinate with Customer Service, Operations, Marketing, and Graphic Design to ensure customer satisfaction and support Reels/video campaigns.<br> <br> - Monitor competitors and identify new market opportunities.<br> <br> - Record daily activities, leads, meetings, deals, and customer feedback in the Tanbish CRM.<br> <br> - Prepare regular sales performance reports.<br> <br> <br> <br> <br> <strong>Requirements:</strong><br> <br> <br> <br> - Proven experience in sales or business development<br> <br> - Experience in restaurants, hospitality, car dealerships, or showrooms,&nbsp;digital advertising, online platforms, marketplaces, or classifieds is an advantage.<br> <br> - Strong communication, negotiation, and closing skills.<br> <br> - Good command of English and Arabic.<br> <br> - Target-driven, organized, and comfortable with daily field visits.<br> <br> - Good understanding of CRM and digital platforms.<br> <br> - Driving license and own transportation is an advantage.<br> <br> <br> "Good commission scheme provided."<br> <br> &nbsp;</p><br><br> <br><br> </div>

We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. <br>We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. <br> <br>Key Responsibilities <br>- Lead projects from planning through successful delivery. <br>- Define project scope, objectives, timelines, budgets, and resource plans. <br>- Develop and maintain project schedules, milestones, and delivery plans. <br>- Coordinate Business Analysts, Functional Consultants, Developers, and Technical Leads. <br>- Monitor project progress, risks, issues, dependencies, and overall performance. <br>- Manage scope changes and assess their impact on timeline, budget, and resources. <br>- Act as the primary point of contact for clients, ensuring clear communication and stakeholder alignment. <br>- Resolve project challenges, resource conflicts, and delivery roadblocks. <br>- Ensure deliverables meet quality standards and client expectations. <br>- Oversee UAT, go-live activities, and project handover to the support team. <br>- Maintain accurate project documentation, status reports, and lessons learned. <br>- Contribute to improving project management processes, tools, and best practices. <br> <br>Required Qualifications <br>- 3+ years of project management experience in ERP or software implementation. <br>- Experience managing ERP projects (Odoo is a plus). <br>- Strong knowledge of project planning, scope, budgets, and delivery. <br>- Experience with Agile and Waterfall methodologies. <br>- Ability to coordinate cross-functional teams and manage client relationships. <br>- Excellent communication, organization, and problem-solving skills. <br>- Bachelor's degree in Business, MIS, Engineering, or a related field

We are seeking an experienced and detail-oriented Accounting Manager to join our growing construction company. The ideal candidate will oversee the accounting department, ensure accurate financial reporting, manage cash flow, and support the company's financial operations while ensuring compliance with accounting standards and local regulations. <br> <br>Responsibilities: <br>Manage and supervise the daily operations of the accounting department. <br>Prepare monthly, quarterly, and annual financial statements. <br>Oversee accounts payable, accounts receivable, payroll, and general ledger activities. <br>Monitor project costing, job costing, and budget performance for construction projects. <br>Prepare cash flow forecasts and monitor company liquidity. <br>Ensure compliance with local tax laws, VAT requirements, and financial regulations. <br>Coordinate annual audits and liaise with external auditors. <br>Reconcile bank accounts and maintain accurate financial records. <br>Develop and implement accounting policies and internal controls. <br>Prepare financial reports and analyses for senior management. <br>Monitor project profitability and identify cost-saving opportunities. <br>Support budgeting and forecasting processes. <br>Mentor and lead the accounting team. <br> <br>Requirements: <br>Bachelor's degree in Accounting, Finance, or a related field. <br>CPA, CMA, ACCA, or equivalent professional certification is a plus. <br>Minimum 7–10 years of accounting experience, including 3–5 years in a managerial role. <br>Previous experience in the construction or contracting industry is mandatory. <br>Strong knowledge of project accounting, job costing, and financial reporting. <br>Proficiency in ERP/accounting software and Microsoft Excel. <br>Strong analytical, organizational, and leadership skills. <br>Excellent communication skills in English and Arabic

CIS Group, a leading ICT company based in Jal El Dib, is seeking a dynamic and results-driven Account Manager – IT Sales to join our growing Sales team. <br>This role offers an excellent opportunity to build a career in technology sales, work with industry experts, and develop strong client relationships within a fast-paced environment. <br> <br>Key Responsibilities: <br> <br>• Manage and grow a portfolio of existing clients by promoting ICT products and services (hardware, software, and solutions) <br>• Identify and develop new business opportunities through prospecting and networking <br>• Maintain strong client relationships to ensure high levels of customer satisfaction and retention <br>• Conduct regular follow-ups with clients and address any issues in a timely and professional manner <br>• Prepare and deliver tailored ICT sales proposals in coordination with the Pre-Sales team <br>• Stay up to date with market trends, competitors, and emerging technologies <br>• Coordinate with internal departments to ensure smooth order execution and timely delivery. <br> <br>Requirements <br> <br>• Bachelor’s degree in Computer Engineering, Computer Science, or a related field <br>• 0–3 years of experience in ICT or technology sales , Fresh graduates are encouraged to apply <br>• Fluency in Arabic, English, and French <br>• Strong communication, presentation, and interpersonal skills <br>• Good negotiation and problem-solving abilities <br>• Customer-oriented mindset with a proactive approach

Evo Wallet is looking for a dynamic and results-driven Commercial Manager to lead business growth initiatives, develop strategic partnerships, and drive revenue generation across our fintech services. <br>Key Responsibilities: <br> Develop and execute commercial strategies aligned with business objectives <br> Identify new business opportunities and strategic partnerships <br> Manage key client relationships and negotiate commercial agreements <br> Drive sales growth and achieve revenue targets <br> Monitor market trends, competitor activities, and customer needs <br> Collaborate with product, operations, and marketing teams to enhance service offerings <br> Prepare business forecasts, commercial reports, and performance analysis <br> Lead and mentor the commercial team to achieve business goals <br>Requirements: <br> Bachelor's degree in business administration, Finance, Marketing, or a related field <br> Minimum 5 years of experience in Commercial Management, Business Development, Sales, or Relationship Management <br> Experience in FinTech, Banking, Payments, or Financial Services is highly preferred <br> Strong negotiation, communication, and stakeholder management skills <br> Proven track record in achieving revenue growth and building strategic partnerships <br> Strong analytical and business planning capabilities <br> Fluency in English and Arabic <br> Interested candidates can send their CV to hrexecutive@xport.com <br>Join Evo Wallet and help shape the future of digital financial services. <br>#Hiring #CommercialManager #BusinessDevelopment #FintechJobs #DigitalPayments #LebanonJobs #EvoWallet

Evo Wallet is looking for a creative and strategic Marketing Manager to lead our marketing initiatives, strengthen brand awareness, drive customer acquisition, and support the growth of our digital financial services. <br> <br>Key Responsibilities: <br> <br> Develop and execute comprehensive marketing strategies aligned with business objectives <br> <br> Lead brand positioning, digital marketing, and customer acquisition campaigns <br> <br> Manage social media, content marketing, advertising, and public relations activities <br> <br> Analyze market trends, customer insights, and competitor activities to identify opportunities <br> <br> Plan and oversee product launches, promotional campaigns, and events <br> <br> Monitor campaign performance and optimize marketing ROI <br> <br> Collaborate with commercial, product, and customer experience teams to support business growth <br> <br> Manage marketing budgets and agency/vendor relationships <br> <br>Requirements: <br> <br> Bachelor's degree in Marketing, Business Administration, Communications, or a related field <br> <br> Minimum 5 years of marketing experience, with at least 2 years in a managerial role <br> <br> Experience in FinTech, Banking, Digital Payments, Telecommunications, or Financial Services is preferred <br> <br> Strong knowledge of digital marketing, social media, branding, and campaign management <br> <br> Excellent communication, leadership, and project management skills <br> <br> Proficiency in marketing analytics and digital marketing tools <br> <br> Fluency in English and Arabic; French is a plus <br> <br> Interested candidates can send their CV to careers@evowallet.com <br> <br>Join Evo Wallet and help shape the future of digital payments and financial innovation. <br> <br>#Hiring #MarketingManager #DigitalMarketing #FintechJobs #BrandManagement #LebanonJobs #EvoWallet

US-Based Architectural Lighting Company | International Projects <br> <br>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets. <br> <br>Responsibilities: <br> <br>• Lead product marketing, including market research and product positioning. <br>• Define value propositions for each product line and collaborate with R&D. <br>• Adapt product messaging for regional preferences. <br>• Align marketing efforts with international sales teams. <br>• Develop marketing materials for the U.S. rep network and international distributors. <br>• Support reps with campaigns and promotional materials. <br>• Oversee production of brochures, datasheets, case studies, and videos. <br>• Manage digital channels, including the website and social media. <br>• Ensure brand consistency and optimize content. <br>• Plan and lead participation in key industry events. <br>• Manage logistics, booth design, and vendor coordination. <br>• Conduct competitive research and identify new market opportunities. <br>• Partner with leadership to shape product roadmaps and revenue plans. <br> <br>Qualifications: <br> <br>• 5+ years of marketing or product management experience in the architectural lighting or building materials industry. <br>• Strong understanding of specifier-driven sales cycles. <br>• Proficient in digital marketing, event planning, and content development. <br>• Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools. <br>• Fluent in English and Arabic, French is a strong advantage. <br>• Willingness to travel to target markets as needed

The Production Manager will lead and optimize the full production lifecycle of products, ensuring efficiency, quality, cost control, and on-time delivery while building and managing a high-performing production team. <br> <br> <br>Core Responsibilities: <br> <br>Lead end-to-end production (assembly, wiring, finishing, packaging). <br>Plan and manage production schedules aligned with sales and project requirements. <br>Build, supervise, and develop the production team (technicians, engineers, and supervisors). <br>Ensure strict quality control and compliance with company and industry standards. <br>Optimize production processes, reduce waste, and improve productivity and margins. <br>Oversee prototypes and the transition from design to production. <br>Manage BOMs, production costing, material selection, and material utilization. <br>Coordinate with Sales, Design, Procurement, Logistics, and other cross-functional teams. <br>Ensure workshop organization, safety, housekeeping, and discipline. <br>Resolve production issues, delays, and technical bottlenecks. <br>Utilize the ERP system to manage production planning, inventory, work orders, and reporting. <br>Manage production operations across multiple manufacturing facilities, ensuring consistency, efficiency, and standardization. <br> <br> <br>Requirements: <br> <br>5–10 years of experience in a manufacturing or production environment. <br>Strong background in electrical systems or technical products. <br>Assembly-based production (not continuous manufacturing). <br>Production planning and scheduling. <br>Material selection and manufacturing processes. <br>Proven leadership experience managing production teams. <br>Experience with process optimization and Lean Manufacturing principles. <br>Hands-on experience using ERP systems in a manufacturing environment. <br>Demonstrated ability to manage operations across multiple facilities or production sites. <br>Hands-on leader, comfortable working in a workshop environment. <br>Experience in electronics, MEP, or related manufacturing industry is preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.</p><p>Gather and translate business requirements into detailed product specifications.</p><p>Collaborate with development teams to ensure timely and high-quality product delivery.</p><p>Manage User Acceptance Testing (UAT) and oversee issue resolution.</p><p>Ensure compliance with regulatory requirements, including KYC and AML standards.</p><p>Coordinate integrations with third-party providers, payment gateways, and external partners.</p><p>Work closely with operations and marketing teams to support successful product launches.</p><p>Maintain product documentation, reporting, and process alignment.</p><p>Mentor and support junior product team members.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p>Bachelor's degree in Business, Finance, Information Technology, or a related field.</p><p>4–7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.</p><p>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.</p><p>Experience managing the complete product development lifecycle.</p><p>Knowledge of regulatory frameworks, including KYC and AML requirements.</p><p>Excellent analytical, problem-solving, and decision-making abilities.</p><p>Strong communication and stakeholder management skills.</p><p><br></p><p>Technical Skills</p><p><br></p><p>Experience with product management tools such as Jira, Trello, or similar platforms.</p><p>Understanding of APIs, system integrations, and digital platforms.</p><p>Proficiency in data analysis and reporting tools.</p><p>Familiarity with Agile and Scrum methodologies.</p></div>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>Chain Reaction is looking for a Performance Marketing Manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p> <h4>Requirements</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li> <li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li> <li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li> <li>Continuously analyze performance data and create detailed campaign performance reports.</li> <li>Efficiently manage advertising budgets across all platforms and campaigns.</li> <li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li> <li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li> </ul> <p><strong>Required skills & qualifications:</strong></p> <ul> <li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li> <li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li> <li>In-depth experience in the Google Display Network and overall display advertising.</li> <li>Solid knowledge of retargeting/remarketing strategies.</li> <li>Demonstrated people management and team leadership skills.</li> <li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li> <li>E-commerce experience is a must.</li> <li>Educational or professional background in marketing and advertising is a plus.</li> <li>Experience with luxury brands is a strong advantage.</li> <li>Fluency in French is a plus.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>Chain Reaction is looking for a Performance Marketing Manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p> <h4>Requirements</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li> <li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li> <li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li> <li>Continuously analyze performance data and create detailed campaign performance reports.</li> <li>Efficiently manage advertising budgets across all platforms and campaigns.</li> <li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li> <li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li> </ul> <p><strong>Required skills & qualifications:</strong></p> <ul> <li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li> <li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li> <li>In-depth experience in the Google Display Network and overall display advertising.</li> <li>Solid knowledge of retargeting/remarketing strategies.</li> <li>Demonstrated people management and team leadership skills.</li> <li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li> <li>E-commerce experience is a must.</li> <li>Educational or professional background in marketing and advertising is a plus.</li> <li>Experience with luxury brands is a strong advantage.</li> <li>Fluency in French is a plus.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for a Performance Marketing Manager to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Key Responsibilities: Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads , Facebook Ads Manager , and other third-party platforms.<br> Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.<br> Maintain strong understanding and application of Google Ads campaign types and best practices.<br> Continuously analyze performance data and create detailed campaign performance reports .<br> Efficiently manage advertising budgets across all platforms and campaigns.<br> Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.<br> Report on key performance indicators , calculate Cost Per Lead (CPL) , forecast spend, and adjust strategies based on demand and seasonality.<br> Required Skills &amp; Qualifications: Proficient in Google Ads , Google Ads Editor , and Google Analytics .<br> Strong expertise in keyword research , campaign buildouts , ad creation , A/B copy testing , bid management , and lead generation .<br> In-depth experience in the Google Display Network and overall Display Advertising .<br> Solid knowledge of retargeting/remarketing strategies .<br> Demonstrated people management and team leadership skills.<br> Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team .<br> E-commerce experience is a must .<br> Educational or professional background in Marketing and Advertising is a plus.<br> Experience with luxury brands is a strong advantage.<br> Fluency in French is a plus.<br></span> </div>

Bid Manager – EPC / Infrastructure Contractor <br>Location: Lebanon (covering local and regional tenders) <br>Experience: 15+ years, contractor side <br>Sector: Civil infrastructure & power – roads, bridges, underground works, PV plants, substations, power plants, transmission lines <br>About the Role <br>We are an EPC and infrastructure contractor seeking a senior Bid Manager to lead our tendering function end-to-end: from tender screening and bid/no-bid decisions through pricing, technical proposals, and submission. This is a hands-on contractor-side role — you will own the commercial buildup of bids, not review or evaluate them. <br>Key Responsibilities <br>Lead the full tender cycle: prequalification, tender analysis, bid/no-bid recommendation, clarifications, submission, and post-tender negotiations <br>Direct estimation teams on quantity takeoffs, unit rate buildup, and pricing of civil, electromechanical, and EPC scopes (direct costs, indirects, preliminaries, risk, and margin) <br>Solicit, evaluate, and negotiate subcontractor and supplier quotations; build procurement-backed pricing <br>Develop construction methodology, execution programs, and resource/equipment planning as part of the technical offer <br>Review contract conditions (FIDIC and bespoke), flag commercial and contractual risks, and prepare qualifications and deviations <br>Coordinate with operations, plant/equipment, procurement, and finance to validate cost assumptions against actual site performance data <br>Manage bid bonds, guarantees, insurances, and tender submission logistics <br>Build and maintain a rates database from executed projects <br>Handle JV/consortium bid structures and partner coordination where applicable <br>Required Profile <br>15+ years in tendering/estimation with EPC or civil contractors — this is a firm requirement <br>Proven track record pricing and winning contractor bids in roads, bridges, underground/heavy civil works, PV, substations, power plants, or transmission lines <br>Deep knowledge of contractor cost structures: crew productivity rates, equipment costs, temporary works, site overheads <br>Strong command of FIDIC contract forms from the contractor's perspective <br>Experience managing subcontractor/supplier pricing and negotiation <br>BE in Civil or Electrical Engineering (or equivalent); MBA or contract/QS certification a plus <br>Fluent English and Arabic; French a plus <br>Based in or willing to relocate to Lebanon; available for regional travel <br>Important — Please Read Before Applying <br>This position is strictly for candidates with contractor-side EPC/tendering experience. Candidates whose background is predominantly with design consultancies, engineering consultants, supervision firms, or client-side/PMC roles will not be considered, even with tendering exposure. Your CV should demonstrate hands-on bid pricing and estimation for a contracting company executing works

We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience. <br> <br>Key Responsibilities: <br> <br>- Manage the daily operations of the gym and fitness facilities. <br>- Ensure the highest standards of service and member experience. <br>- Supervise fitness instructors, personal trainers, reception, and support staff. <br>- Prepare staff schedules, assignments, and daily operational plans. <br>- Ensure all fitness equipment is properly maintained, safe, and fully operational. <br>- Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements. <br>- Develop and implement health, safety, hygiene, and operational procedures. <br>- Monitor facility cleanliness, presentation, and overall standards. <br>- Support the recruitment, training, coaching, and performance evaluation of gym staff. <br>- Manage memberships, member requests, feedback, and service issues professionally. <br>- Coordinate fitness programs, personal training services, and wellness activities. <br>- Monitor inventory, equipment, supplies, and operational costs. <br>- Ensure compliance with health and safety regulations and industry standards. <br>- Prepare regular operational reports for management. <br>- Maintain a professional, welcoming, and luxury environment at all times. <br> <br>Requirements: <br> <br>- 10–15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities. <br>- Relevant fitness, gym management, or professional training certifications. <br>- Strong knowledge of fitness operations, equipment, health, and safety standards. <br>- Proven experience managing and leading multidisciplinary teams. <br>- Excellent leadership, communication, and organizational skills. <br>- Strong customer-service orientation with a luxury hospitality mindset. <br>- Ability to handle VIP members and high-profile clients with discretion and professionalism. <br>- Strong problem-solving and decision-making abilities. <br>- Excellent attention to detail and ability to maintain high standards. <br>- Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage. <br>- Professional appearance, reliability, discretion, and integrity are essential. <br> <br>???? Interested candidates are invited to send their CV <br> <br>Location: Broumana | Lebanon

Robinsons SAL is seeking a highly accomplished Associate General Manager to join its executive leadership <br>team. <br>Job Summary <br>The Associate General Manager will play a key role in leading the business, driving operational excellence, <br>supporting strategic growth, and ensuring the successful execution of the company's vision across all <br>functions. <br>This role is designed for a commercially astute and hands-on leader with extensive experience in the <br>agriculture, horticulture, landscaping, greenhouse, or related industries. <br>We offer a highly competitive financial package, reflective of the seniority and strategic importance of this <br>position. <br>Key Responsibilities - Drive the execution of the company's strategic and operational objectives. - Oversee cross-functional operations to ensure efficiency, quality, and profitability. - Lead, develop, and mentor department heads and management teams. - Identify opportunities for business growth, operational improvement, and innovation. - Monitor business performance and ensure the achievement of financial and operational targets. - Build and maintain strong relationships with clients, suppliers, partners, and key stakeholders. - Represent the company in executive meetings, industry events, and business engagements when required. - Foster a high-performance culture built on accountability, collaboration, and continuous improvement. <br> Minimum 10 years of progressive leadership experience, including exposure to both the Lebanese and <br>international markets. - Bachelor's degree is preferred. Candidates with a background in Agribusiness, Agricultural Engineering, <br>Agriculture, Horticulture, or a related discipline are encouraged to apply. - Candidates with extensive leadership experience in very well-known companies operating within the <br>agriculture, horticulture, landscaping, greenhouse, or related sectors will also be considered, even if their <br>academic background differs. - Proven track record in senior management, business operations, or general management. - Strong strategic, commercial, financial, and operational leadership capabilities. - Exceptional leadership, communication, negotiation, and decision-making skills. - Professional certification in Business Management, Executive Management, Strategic Management, or a <br>related discipline is highly preferred. - A Master's degree (MBA or equivalent) in Business Administration or a related discipline is considered a <br>strong advantage