Admin Assistant Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a motivated and detail-oriented Security Analyst to join our team.<br> In this role, you will support the day-to-day operations of our information security infrastructure, help protect company assets from cyber threats, and assist in maintaining compliance with security policies and standards.<br> This is an excellent opportunity for someone early in their security career who is eager to learn in a hands-on environment.<br> Key Responsibilities Monitor security alerts, logs, and events from Bitdefender and escalate incidents as appropriate Assist with the gathering IT security data to determine status of mandated fundamentals within the group Assist in the evaluation of proper administration and maintenance of firewalls Support user access management, including provisioning, deprovisioning, and periodic access reviews at the group level Participate in incident response activities, including documentation and post-incident reviews Assist in administering identity and access management (IAM) systems and multi-factor authentication (MFA) solutions Respond to helpdesk tickets related to security issues (e.<br>g., locked accounts, phishing reports) Assist with security awareness training initiatives and phishing simulation campaigns Contribute to compliance efforts related to frameworks such as ISO 27001, NIST, SOC 2, or PCI-DSS (including technical document review) Assist with onboarding and offboarding of new companies to the group Assist with onboarding and offboarding of new employees within the group Assist with development and distribution of appropriate communication regarding IT Security within the group Other duties as assigned by direct supervisor Required Qualifications College diploma in Cybersecurity or Information Technology and equivalent practical experience Basic understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, VPNs) Familiarity with Windows operating system administration Knowledge of core security principles (CIA triad, least privilege, defense in depth) Strong attention to detail and analytical thinking Excellent proficiency in Microsoft Suite Excellent written and verbal communication skills in English Strong ability to work collaboratively in a team environment or independently Excellent problem-solving skills Preferred Qualifications CC certified in Cybersecurity Certification Exposure to tools such as Bitdefender, VSA, Windows Defender Familiarity with cloud security concepts (AWS, Azure, or GCP) Experience with ticketing systems such as Jira CEH or GPEN certification</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies. The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff.<br> Responsibilities<br>Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties: • Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). • Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds. • Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms. • Undertakes and provides risk management and compliance training for implementing partners. • Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds. • Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines. • Reviews and provides advice to HFU on policy issues related to risk and compliance. • Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. • Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements.  • Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs. • Provides guidance to, and may supervise, new/junior staff. • Performs other duties as required.<br> Competencies<br>- Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. - Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. - Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required Experience in compliance and risk management is required. Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable. Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable Relevant experience in the Middle East region is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>The evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is temporarily available until 31 December 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This temporary job opening is being advertised for the position of Humanitarian Affairs Officer/Accountability and Impact Team (AIT) Liaison (P3) in Beirut, Lebanon. Under the overall supervision of the OCHA Head of Office or their delegate, the incumbent works closely with the Head of Humanitarian Finance Unit/Fund Manager.<br> Responsibilities<br>Within delegated authority, the Humanitarian Affairs Officer/AIT Liaison will be responsible for the following duties: • Monitors, analyzes and reports on humanitarian developments, disaster relief/management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). • Organizes and prepares studies on humanitarian, emergency relief and related issues; organizes follow-up work, including interagency technical review meetings to support policy development work and decision-making on important issues. • Participates in large, complex projects, to include disaster assessment or other missions; assists in the coordination of international humanitarian/emergency assistance for complex emergency/disaster situations and in ensuring the necessary support (e.g. staff, funding, specialized equipment, supplies, etc.); drafts situation reports to the international community, apprising of situation to date and specifying unmet requirements of stricken countries. • Partners with other humanitarian agencies to plan and evaluate humanitarian and emergency assistance programmes and help ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations. • Manages the production of appeals for international assistance; ensures the proper use and spending of donor contributions channeled through OCHA. • Assists in the production of appeals for international assistance; ensures the proper use and spending of donor contributions channeled through OCHA. • Establishes and maintains contacts with government officials, other UN agencies, non-governmental organizations, diplomatic missions, media, etc. • Undertakes and provides support to technical assistance and other field missions, e.g. participates in field trips to undertake in-depth reviews of specific country coordination mechanisms. • Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, parliamentary documents, briefings, case studies, presentations, correspondence, etc. • Serves as the primary focal point on specific topics or policy-related issues (AIT management and proper functioning); keeps abreast of latest developments, liaises with other humanitarian organizations, donors, etc., ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues. • Reviews and provides advice on policy issues related to safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance. • Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. • Provides guidance to, and may supervise, new/junior staff. • Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Performs other duties as required.<br> Competencies<br>• Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related human rights issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required. Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is required. Experience in monitoring, reporting, and information sharing is required. Experience in programme management including risk management and analysis is desirable. Relevant experience in a humanitarian context within the UN common system or in a comparable international organization is desirable. Relevant experience in the Middle East region where the position is based is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>The evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is temporarily available until 31 December 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Grievances Officer reports to the Senior Field Investigator, A18.<br> Responsibilities<br>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner’s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations; Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner; Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation; Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures; Assesses and oversees the implementation of preventative actions of received petitions/complaints ; Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees; As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations; Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Planning and Organizing Persuading and Influencing Analyzing Following Instructions and Procedures Learning and Researching<br> Education<br>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number “Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.” Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: G14 the monthly salary will start from USD 1,628.40 (Monthly Salary 1,461.40 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal candidates only. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Practical Technical knowledge, skills, and expertise in audit and/or communication. Additional information: The incumbent may be required to use UNRWA vehicles and should be in possession of a valid driving license. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<p>For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.</p><p>The Opportunity</p><p>Seeking an experienced Quality &amp; Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.</p><p>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.</p><p>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&amp;D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.</p><p><b>Key Responsibilities:</b></p><p>1. Quality &amp; Food Safety Leadership</p><p>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.</p><p>Establish quality standards, procedures, specifications and control measures across manufacturing operations.</p><p>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.</p><p>Maintain a strong preventive food safety culture across the organization.</p><p>Provide senior management with regular reporting on quality performance, risks and improvement priorities.</p><p>2. HACCP &amp; Food Safety Systems</p><p>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.</p><p>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.</p><p>Monitor Critical Control Points and verify that controls are consistently effective.</p><p>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.</p><p>Maintain food safety documentation, records and traceability systems.</p><p>3. Incoming Materials &amp; Supplier Quality</p><p>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.</p><p>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.</p><p>Conduct supplier quality assessments and performance reviews.</p><p>Lead investigations into raw-material-related quality issues and implement corrective actions.</p><p>Support supplier qualification and approval processes.</p><p>4. Production Quality Control</p><p>Establish effective quality control procedures throughout the production process.</p><p>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.</p><p>Ensure quality checks are properly documented and deviations are immediately addressed.</p><p>Partner with Production to identify root causes of quality issues and prevent recurrence.</p><p>Drive reduction of product defects, waste, rework and customer complaints.</p><p>5. Finished Product &amp; Laboratory Management</p><p>Establish testing requirements for raw materials, in-process products and finished goods.</p><p>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.</p><p>Review laboratory results and ensure timely action on non-conformities.</p><p>Monitor product shelf-life and stability requirements.</p><p>Maintain accurate technical specifications and product quality records.</p><p>6. Regulatory &amp; Compliance</p><p>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.</p><p>Monitor changes in food regulations and assess their impact on KMR products and processes.</p><p>Maintain all required quality and regulatory documentation.</p><p>Act as the key quality contact during regulatory inspections and external audits.</p><p>Ensure corrective actions resulting from inspections or audits are implemented effectively.</p><p>7. Customer Quality &amp; Complaints Management</p><p>Own the investigation and resolution of customer quality complaints.</p><p>Establish a structured complaint analysis and corrective action process.</p><p>Identify recurring trends and implement preventive measures.</p><p>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.</p><p>Monitor customer quality indicators and identify opportunities for improvement.</p><p>8. Audits &amp; Continuous Improvement</p><p>Plan and lead internal quality and food safety audits.</p><p>Coordinate external, customer and certification audits.</p><p>Track non-conformities, corrective actions and preventive actions through to closure.</p><p>Establish quality KPIs and continuously monitor performance.</p><p>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.</p><p>9. Cross-Functional Leadership</p><p>Partner closely with Production, R&amp;D, Procurement, Supply Chain, Warehouse and Commercial teams.</p><p>Ensure quality considerations are integrated into new product development and product changes.</p><p>Participate in product trials and validation processes.</p>

<p>We re hiring a Content Creator | Social Media Manager to manage social media for multiple client brands and produce platform-native content that performs. This role blends strategy + execution: you will develop content ideas, write captions, plan and publish posts, engage communities, and report performance. You also need to be confident in filming UGC-style content (on phone, creator-style, fast turnaround) and translating trends into on-brand, client-appropriate output.</p><p>Key Responsibilities</p><ul><li>Content Planning &amp; Ideation: Generate content ideas for editorial calendars across multiple industries and tones of voice. Build content angles, hooks, scripts, and concepts aligned with brand identity and goals. Create moodboards and references to guide shoots and creative direction.</li><li>UGC-Style Filming &amp; Content Production: Film short-form UGC-style videos (Reels, TikTok, Shorts) including talking-to-camera, product storytelling, and trend-based formats. Produce quick, platform-native content with strong framing, lighting, pacing, and storytelling. Coordinate shot lists, basic props, and simple setups to achieve high output efficiently.</li><li>Copywriting &amp; Captions: Write strong captions that match each brand s tone, drive engagement, and support campaign objectives. Adapt copy per platform (Instagram vs TikTok vs LinkedIn style differences).</li><li>Publishing &amp; Channel Management: Manage and grow client social channels across Facebook, Instagram, Snapchat, TikTok, YouTube, and X. Schedule, publish, and QA posts (format, tagging, links, hashtags, brand consistency). Maintain consistency in messaging, visuals, and overall presence.</li><li>Community Management &amp; Moderation: Engage with audiences through comments, DMs, and mentions in a timely, professional manner. Moderate user-generated content and escalate issues when required.</li><li>Collaboration: Work closely with account teams and creatives to align content with strategy, campaigns, and deliverables. Coordinate internally to ensure smooth approvals, posting schedules, and production timelines.</li><li>Analytics &amp; Reporting: Track performance using agency-approved tools and platform analytics. Report key metrics, trends, learnings, and actionable recommendations. Identify what is working (and why) and translate it into next-cycle improvements.</li><li>Research &amp; Trend Intelligence: Stay on top of trends, formats, audio, platform updates, and competitor activity. Bring relevant insights that can be adapted to client brands without compromising brand integrity.</li></ul><p>Skills &amp; Qualifications</p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li></ul><p>Need to have</p><ul><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li></ul><p>Experience: 1 3 years in social media management and/or content creation for brands (agency experience is a plus).</p><p>Education: Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li><li>1 3 years in social media management and/or content creation for brands (agency experience is a plus).</li><li>Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</li></ul>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p> <h4>Key Responsibilities</h4> <ul> <li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, PIPs, and restructuring.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with leadership.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluent in English (reading, speaking, and writing).</li> </ul></p><p></p>

<p><b>Purpose of the Role</b></p><p><br></p><p>The Financial Controller owns the financial engine of the business: closing the books on time, protecting margin, keeping the banking relationships healthy, and giving management numbers they can act on. This is not a back office role. The person will sit close to Sales, Supply Chain and Procurement, challenge assumptions, and support the ownership on major commercial and investment decisions.</p><p><br></p><p>---</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p><br></p><p>#Financial Control and Reporting</p><p>- Own the monthly, quarterly and annual close, and deliver the full reporting pack within agreed deadlines.</p><p>- Prepare financial statements in line with IFRS, including multi currency accounting and the treatment of USD and LBP exposure.</p><p>- Build and maintain the management reporting suite: P&amp;L by brand, by SKU, by channel and by customer.</p><p>- Lead the annual budget and rolling forecasts, and explain variances with commentary that is useful, not decorative.</p><p>- Handle hyperinflation and currency devaluation accounting matters, including revaluation and translation impacts.</p><p><br></p><p>#Banking and Treasury</p><p>- Act as the main point of contact with local and correspondent banks.</p><p>- Manage credit facilities, overdrafts, term loans, guarantees and letters of credit for imports of raw material, packaging and equipment.</p><p>- Prepare bank submissions: financials, business plans, cash flow projections, covenant tracking.</p><p>- Run cash flow forecasting on a weekly and monthly basis, and manage FX exposure and hedging where instruments are available.</p><p>- Optimise working capital across receivables, payables and inventory.</p><p><br></p><p>#Contracts and Commercial Agreements</p><p>- Review, negotiate and control the financial terms of supplier, distributor, agency, lease, insurance and service contracts.</p><p>- Set up and monitor customer trading terms: credit limits, payment terms, rebates, listing fees and promotional support.</p><p>- Track contract obligations, renewal dates, penalty clauses and price adjustment mechanisms.</p><p>- Coordinate with legal counsel on the financial exposure inside any agreement before signature.</p><p><br></p><p>#FMCG Commercial Finance</p><p>- Control trade spend and promotional investment, and measure return on each activity.</p><p>- Own product costing and standard cost, including landed cost of imported material, customs duties, freight and clearance.</p><p>- Monitor gross margin by product line, and flag erosion early with the reason behind it.</p><p>- Support pricing decisions in a volatile cost and currency environment.</p><p>- Control inventory: valuation, provisioning, shrinkage, expiry, cycle counts and full physical stock takes across warehouses and vans.</p><p>- Review route to market economics, distributor profitability and secondary sales performance.</p><p><br></p><p>#ERP and Systems</p><p>- Lead or co lead the ERP implementation or upgrade, from selection through design, data migration, testing, go live and post go live stabilisation.</p><p>- Design the chart of accounts, cost centre structure and reporting hierarchy.</p><p>- Drive automation of manual processes and improve the quality and speed of data coming out of the system.</p><p>- Work with IT and department heads to make sure the system matches how the business actually operates.</p><p><br></p><p>#Governance, Tax and Audit</p><p>- Design and enforce internal controls across procurement, sales, cash, inventory and payroll.</p><p>- Manage VAT, income tax, payroll tax, NSSF and all filings with Lebanese authorities.</p><p>- Handle external audit, statutory audit and any tax inspection, and close findings.</p><p>- Protect company assets and reduce the risk of fraud, leakage and unrecorded loss.</p><p><br></p><p>#Leadership and Business Partnering</p><p>- Lead, coach and develop the finance team, and build a succession plan for key positions.</p><p>- Sit at the management table as a business partner, not as a scorekeeper.</p><p>- Contribute to strategy: expansion plans, new product launches, capex, make or buy decisions, feasibility studies and market entry.</p><p>- Present clearly to owners, board members and external stakeholders.</p><p><br></p><p>---</p><p><br></p><p><b>Requirements</b></p><p><br></p><p>#Must Have</p><p>- 15+ years of progressive finance experience, with at least 5 years in a Financial Controller, Finance Manager or equivalent senior position.</p><p>- Solid FMCG background. Manufacturing plus distribution is strongly preferred over pure trading.</p><p>- Bachelor's degree in Accounting, Finance or Business. Professional qualification such as CPA, ACCA, CMA or an MBA is a strong plus.</p><p>- Strong IFRS knowled</p><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul> </ul>

<p>HAMAP-Humanitaire https://hamap-humanitaire.org Halte aux Mines AntiPersonnel (HAMAP)-Humanitaire is a French NGO, established in 1999 in order to contribute to the struggle against mines and the risks it presents to civilian population. HAMAP-Humanitaire is active in 13 countries and pursues a mission of support to local partners from the need assessment, through project conception and to its sustainable implementation. HAMAP-Humanitaire diversified its field of activity, to encompass two sectors: Engineering (WASH, construction, energy) and Mine Action. Requirements and job status Minimum education: EOD Level 3+ qualification Minimum experience: 10 Years Required travel: Yes No of jobs: 1 Job Description PDF - HAMAP Humanitaire LinkedIn page</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Formally recognised EOD Level 3+ qualification or equivalent advanced military EOD qualification.</li><li>Demonstrated advanced explosive ordnance technical knowledge, including Advanced Explosive Theory as a minimum.</li><li>Proven competence in ADW and bulk demolitions.</li><li>IEDD qualification is highly desirable.</li><li>Strong knowledge of IMAS and land release principles.</li><li>Strong understanding of Quality Management in humanitarian mine action.</li><li>Demonstrated competence in SOP development, QA/QC, training design, and operational risk management.</li><li>Minimum 10 years of professional experience in humanitarian mine action or comparable explosive ordnance technical operations.</li><li>Substantial experience in EOD, clearance, BAC, and land release.</li><li>Minimum 5 years of senior technical advisory, programme operations, QA/QM, training, or capacity-strengthening experience.</li><li>Experience supporting local or national partners through capacity strengthening, mentoring, technical governance, and systems development.</li><li>Proven experience in SOP development, technical documentation, QA/QC systems, training architecture, competency assurance, and technical review.</li><li>Experience in proposal design, technical methodology development, logframe/KPI design, asset-staffing planning, and donor reporting is strongly desirable.</li><li>Experience in the Middle East, particularly Lebanon, Iraq, Syria, or comparable operational contexts, is highly desirable.</li><li>Experience with national mine action authorities, technical working groups, accreditation processes, and national standards is strongly desirable.</li><li>Experience with mechanical support to clearance, rubble clearance, heritage-sensitive clearance, or similar specialised contexts is desirable.</li><li>Experience with IMSMA-compatible reporting, GIS, Survey123, task dossiers, QA/QC dashboards, and HMA information management systems is desirable.</li><li>Strong understanding of the full HMA toolbox, including NTS, TS, clearance, BAC, EOD spot tasks, EORE/CPP integration, QA/QC, training, IM, and partner capacity strengthening.</li><li>Advanced technical credibility in EOD and clearance.</li><li>Strong understanding of land release methodology and evidence-based decision-making.</li><li>Ability to design systems, not only deliver activities.</li><li>Ability to translate IMAS, NMAS, and organisational SOPs into practical field systems.</li><li>Ability to provide strategic technical direction while respecting country management and partner ownership.</li><li>Ability to assess partner capacity and design realistic capacity development pathways.</li><li>Strong analytical skills and evidence-based judgement.</li><li>Strong report-writing, technical drafting, and SOP-writing skills.</li><li>Ability to design training architecture, competency frameworks, and technical assessment tools.</li><li>Ability to review operational data, task dossiers, QA/QC records, training records, and donor reporting for technical consistency.</li><li>Ability to advise on equipment, mechanical assets, procurement specifications, and technical suitability.</li><li>Ability to identify when external expertise is required and facilitate appropriate technical support.</li><li>Ability to work across cultures, countries, technical disciplines, and organisational levels.</li><li>Ability to manage sensitive operational, technical, and reputational risks.</li><li>English: fluent, mandatory.</li><li>French: working level desirable.</li><li>Arabic: strong asset.</li><li>English is mandatory because the role requires technical drafting, SOP review, IMAS/NMAS interpretation, donor inputs, proposal support, coordination with HQ, and high-level reporting.</li><li>Systematically reporting to in-line manager his/her activities and seeking approval before undertaking any unplanned activity.</li><li>Acting in a proper way, according to HAMAP-Humanitaire values, with all actors: this excludes any discrimination on basis of nationality, ethnicity, religion, class, gender, sexual orientation or political affiliation.</li><li>Respecting the various local habits and customs, as well as the country s laws and rules, in order to preserve HAMAP-Humanitaire respectability.</li><li>Respecting strict confidentiality regarding HAMAP-Humanitaire documents, projects (ongoing and future), prospects of development, stakeholders and providers, unless instructed differently by the Country Director.</li><li>Avoiding any use of the job position in HAMAP-Humanitaire for personal purposes.</li></ul>

<p><b>Job Description</b></p><p><b>Job Position: Commercial Manager</b></p><p><b>Main Functions:</b></p><ul><li>Develop and execute the company's commercial strategy in alignment with the overall business objectives.</li><li>Drive profitable revenue growth while protecting company margins.</li><li>Develop pricing strategies in coordination with Finance and Executive Management.</li><li>Lead local sales activities across all business segments, including food packaging, paper cups, paper bags, wrapping paper, and customized packaging solutions.</li><li>Manage key customer relationships and ensure long-term business partnerships.</li><li>Identify new market opportunities, export channels, distributors, and strategic accounts.</li><li>Identify new product opportunities based on market demand and customer requirements.</li></ul><p>Responsibilities:</p><p>Customer Relations Management</p><ul><li>Promote company image in all interactions with stakeholders including existing or potential customers and demonstrate professional handling and technical knowledge; uphold the standards of quality, and reliability of the company at all times.</li><li>Build and maintain long-term relationships with existing customers while developing new business opportunities.</li><li>Ensure high levels of customer satisfaction through timely communication and professional account management.</li><li>Conduct regular customer visits to understand customer needs and identify business opportunities.</li><li>Resolve customer complaints and commercial issues in coordination with relevant departments.</li></ul><p>Strategy &amp; Planning</p><ul><li>Develop new business opportunities in both local and regional markets.</li><li>Identify new industries and customer segments that can benefit from UNIBAG products.</li><li>Develop relationships with distributors, wholesalers, food chains, industrial manufacturers, retailers, and hospitality customers.</li><li>Develop pricing strategies that maximize profitability while maintaining market competitiveness.</li><li>Prepare sales forecasts and revenue projections.</li><li>Participate in tenders, major quotations, and strategic commercial negotiations.</li><li>Analyze market trends, customer demands, pricing movements, and competitor activities.</li><li>Recommend new products, product improvements, and market opportunities.</li><li>Monitor sales pipeline and conversion rates.</li><li>Develop customer segmentation and account management strategies.</li></ul><p>Sales Operations Management</p><ul><li>Manage the complete sales cycle from lead generation until payment collection.</li><li>Review and approve quotations, pricing, commercial offers, and contractual terms.</li><li>Monitor order fulfillment performance and customer service levels.</li><li>Monitor order execution with production to ensure on-time delivery.</li><li>Ensure proper utilization of ERP/CRM systems for customer management and sales reporting.</li><li>Set and review monthly sales targets by product line and ensuring alignment with company goals and yearly objectives.</li><li>Develop and validate policies and procedures in coordination with Management.</li></ul><p>Key Account Management</p><ul><li>Develop strategic relationships with major customers and corporate accounts.</li><li>Conduct regular business reviews with key customers.</li><li>Negotiate annual contracts and pricing agreements.</li><li>Monitor customer profitability and purchasing trends.</li><li>Identify cross-selling and upselling opportunities.</li><li>Ensure customer retention and business expansion opportunities.</li><li>Validate and oversee wholesale orders.</li></ul><p>Market Intelligence</p><ul><li>Benchmark company s commercial performance against competitors.</li><li>Conduct continuous market research and competitor analysis.</li><li>Monitor industry developments, packaging trends, and customer requirements.</li><li>Identify opportunities for innovation and product diversification.</li><li>Prepare SWOT analyses and recommend strategic actions.</li><li>Conduct brand perception and customer satisfaction surveys.</li></ul><p>Target Setting &amp; Achievement</p><ul><li>Participate in setting sales targets within the commercial strategy and risk policies set by the company.</li><li>Monitor sales KPIs and implement corrective actions where necessary.</li><li>Review sales performance regularly with the sales team.</li><li>Ensure achievement of budgeted revenue, margin, and profitability targets.</li></ul><p>Managing People</p><ul><li>Provide direct management of operating managers within his/her division.</li><li>Live and disseminate company s values and promote a culture of performance and integrity.</li><li>Develop team skills and learning capabilities through a formal development roadmap; seek to acquire new talent breed and identify high potentials within teams.</li><li>Set targeted and formal training plans for employees within his/her division; coach and develop subordinates; promote a culture of excellence and continuous development and seek to retain high performers.</li><li>Monitor- and take necessary measures to enhance- performance of subordinates within his/her division; make sure performance appraisals are administered on a timely basis.</li><li>Ensure seamless communication and coordination between departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS:</p><ul><li>Bachelor's degree</li></ul>

<p>Starting Date / Initial Contract Details September 2026, 24 months maximum Role Summary The Finance Project Manager (FPM) oversees the financial management of the country programme, ensuring accuracy, compliance, and strong stewardship of resources. The FPM supports decision-making by providing timely financial insights and ensures donor and organisational requirements are met. The role reports to the Programme Development Coordinator (PDC), who is part of the Country Senior Leadership Team, ensuring close alignment between financial management and programme strategy. Project Overview The Lebanon programme works across the country, including in the Bekaa Valley and Beirut Mount Lebanon. Medair supports both Syrian refugees and Lebanese communities with projects in Health, Mental Health, Shelter, Basic Assistance and GIS Mapping. Workplace &amp; Conditions Field based position in Beirut, Lebanon. Take a look at Medair s work in Lebanon . Responsibilities: • Manage finance and accounting functions for the country programme, ensuring appropriate transaction processing, financial liquidity, budget adherence, transparent processes, and compliance with Medair and donor guidelines. Understand programme needs and ensure timely support to facilitate achievement of programme objectives • Support budget holders in preparation and development of budgets, spend forecasting and ongoing grant monitoring. Provide training to staff on Finance systems and processes. • Ensure financial activities and processes are implemented in line with Medair, donor, country, and international regulations and procedures. Review, develop and implement systems to improve transparency. Ensure adequate anti-fraud procedures are in place to detect and prevent loss or fraud. Carry-out regular inspections and spot-checks to ensure appropriate use of resources. • Line-manage designated team members; ensure effective communication, performance management, capacity building, and a supportive, transparent and inclusive work environment. Support the team to work together effectively, modelling Medair s values. Provide matrix management to field finance staff. • Ensure compliance with host government tax requirements, submitting any related required reporting. Prepare for, manage and support internal and external field financial audits, providing all information. Before you apply Please ensure you are fully aware of the: • Medair organisational values . • Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair s accountability policies and best practices. • Medair Relief &amp; Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). How to apply To apply, go to this vacancy on our Medair page . Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications, Experience &amp; Technical Competencies: • University degree in Finance, Accounting, Business Administration or a related field • Professional certification in accounting or finance (e.g. ACCA, CPA, CIMA or equivalent) • Proficient in English (spoken and written); Arabic desirable • Relevant professional experience in financial management, including budgeting, reporting and accounting Behavioural Skills • Strong servant leadership skills with a consultative management style • Creative, open-minded, flexible, self-learner, with good understanding of cross-cultural issues • Capacity to work under pressure and manage personal stress levels, self-motivated, proactive • Able to oversee multiple tasks, prioritizing, delegating, and seeking advice as required • Attention to detail and clear communication that establishes clarity to leadership and the wider team on budgets, procedures, and other matters. Team Spiritual Life Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.</p>

<p><b>Job Summary</b></p><p>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.</p><p>I. Duties and Responsibilities</p><p>Member Communication &amp; Support</p><ul><li>Serve as the first point of contact for members across all communication channels in person, by phone, and via digital platforms.</li><li>Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.</li><li>Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.</li><li>Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.</li></ul><p>Follow-Up &amp; Member Satisfaction</p><ul><li>Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.</li><li>Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.</li><li>Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.</li><li>Coordinate with the administrator and follow up with members who have due payments</li></ul><p>Feedback Monitoring &amp; Reporting</p><ul><li>Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.</li><li>Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.</li><li>Prepare periodic feedback summaries and contribute to team discussions on service improvement.</li><li>Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.</li></ul><p>Team Contribution &amp; Service Culture</p><ul><li>Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.</li><li>Share member compliments and positive feedback to reinforce service standards and build team morale.</li><li>Propose service training topics and process improvements based on real interaction patterns.</li><li>Collaborate closely with the Administrator, interchanging roles when operational needs require it.</li></ul><p>II. Required Competencies</p><ul><li>Empathy &amp; Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication &amp; Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity &amp; Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul><p>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p><p><strong>Desired Candidate Profile</strong></p><h2>II. Required Competencies</h2><ul><li>Empathy &amp; Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication &amp; Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity &amp; Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Cashier, you will manage transactions, handle the cash register, and ensure accurate and efficient financial operations.</p><p>Receive payments via cash, check, credit, or debit cards.</p><p>Compute and record transaction totals accurately.</p><p>Identify prices of goods and services and ensure proper billing.</p><p>Issue receipts and provide the correct change to customers.</p><p>Balance the cash drawer daily and report any discrepancies to the Direct Manager.</p><p>Ensure all received money is genuine and non-forged.</p><p>Sort, count, and wrap currency and coins for secure handling.</p><p>Upload transaction information to the POS system.</p><p>Process merchandise returns and exchanges accurately.</p><p>Answer customer inquiries and provide information on payment procedures and policies.</p><p>Deliver excellent customer service by addressing questions and resolving concerns promptly.</p><p>Maintain a clean, organized, and orderly checkout area.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Prior experience in retail or as a cashier is a plus.</li><li>Excellent mathematical skills and accuracy in handling numbers.</li><li>Basic computer proficiency; experience with cashier systems is an asset.</li><li>Must be able to work with numbers accurately and quickly.</li><li>Computer experience is an asset</li><li>Trustworthy, reliable, and detail-oriented.</li><li>Strong ability to provide exceptional customer service.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultancy will deliver a background paper required to launch a Subregional Dialogue Platform. The results will help ESCWA and partners initiate a structured, trust-building process supporting coordinated policy dialogue, regional stability, and mutual economic benefits that strengthen connectivity, enhance resilience, promote economic recovery and reconstruction, and advance sustainable development across the sub-region.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background Syria relationship with its neighboring Arab countries is central for regional stability, economic recovery, and long-term development. The country is undergoing a transitional phase marked by institutional reforms, evolving security conditions, increased international engagement, and strengthened coordination with neighboring Arab states. Over the past decade, the region has faced a range of cross-border challenges, including displacement and migration, border management pressures, economic disruptions, water and environmental challenges, infrastructure and energy constraints, and broader socio-economic vulnerabilities. The interconnected nature of these issues requires coordinated regional and subregional policy responses, as well as sustained international support, since many cross-border challenges cannot be effectively addressed by individual countries acting alone. ESCWA’s National Agenda for the Future of Syria (NAFS) programme has demonstrated through Benefit of Peace and Computable General Equilibrium (CGE) scenario modelling that recovery and reconstruction in Syria could generate positive economic spillovers for neighboring countries, including increased growth, investment, trade, and employment, thereby reinforcing the value of regional cooperation. To support this objective, ESCWA seeks to prepare an analytical mapping paper examining the current landscape, opportunities for enhanced engagement and collaboration, and key areas for regional and subregional cooperation. The paper will support structured dialogue, facilitate knowledge exchange, and address cross-border connectivity and transboundary challenges. The consultancy will identify areas of cooperation and develop actionable policy recommendations to guide future regional and subregional engagement. Objective The consultant will deliver a background paper required to launch a Subregional Dialogue Platform. The results will help ESCWA and partners initiate a structured, trust-building process supporting coordinated policy dialogue, regional stability, and mutual economic benefits that strengthen connectivity, enhance resilience, promote economic recovery and reconstruction, and advance sustainable development across the sub-region. Under the direct supervision of Syria Portfolio Programme Manager/Coordinator, the consultant will be responsible for the following duties: • Draft analytical assessment report of key cross-border and transboundary issues affecting Syria and Arab neighboring countries. • Present a summary of the report, as needed and upon request.<br> Qualifications/special skills<br>A masters degree in economics, international relations, public policy, development studies, regional planning, or a related field. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of experience in policy analysis, research, or advisory work related to regional cooperation, economic development, post-conflict recovery, or cross-border/transboundary issues is required. Proven knowledge of regional and sub-regional dynamics in the Arab region, including cross-border challenges, regional interdependencies, and cooperation frameworks is required. Strong analytical, drafting, and writing skills, with a demonstrated ability to present complex technical issues clearly and concisely is required. Experience working with UN agencies or international organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of UNESCWA. For this position, Fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Customer Service Coordinator who will handle the administrative certification process related to all international medical claims and to the different products and services at Health Services department. <br> <br>Duties & Responsibilities: <br> <br> Supports international partners by providing their inbound adherents with the requested services in a timely manner including: access to the GlobeMed local networks, arranging medical evacuations and repatriations, arranging medial and travel assistance services. <br> Supports GlobeMed operations by providing their outbound adherents with the requested services in a timely manner including: access to the GlobeMed international networks, support with cross border claims, arranging medical evacuations and repatriations, arranging medial and travel assistance services. <br> File and report IHS claims experience; Create international provider on IHS portal and Manage claim on IHS portal <br> Following up with customers to ensure service was delivered and address their needs. <br> Coordinate and following up with GlobeMed departments to ensure services are delivered within acceptable timeframes and quality levels. <br> Provides information to IHS customers about GlobeMed local and international provider networks as well as products and service offerings. <br> Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. <br> Maintains case records by updating case information <br> <br>Qualifications <br> <br>Education: <br> <br>Bachelor’s degree in Nursing. <br> <br>Experience/Knowledge: <br> <br> Basic computer literacy with the ability and willingness to learn and develop knowledge of healthcare insurance and TPA operations. <br> Previous experience in customer service, call center, healthcare, or a similar service-oriented environment is an advantage. <br> <br>Technical Skills/Competencies: <br> <br> Customer Orientation: Strong customer-focused approach with the ability to understand and respond to customer needs. <br> Communication: Professional, empathetic, and patient when dealing with customers, members, and providers. <br> Phone Skills: Clear and effective communication in a customer service environment. <br> Attention to Detail: Accurate and meticulous when handling customer information and requests. <br> Organization: Ability to manage multiple tasks while maintaining service quality and accuracy. <br> Adaptability & Flexibility: Ability to handle different situations and work schedules based on business requirements. <br> Language: Fluent in spoken English & Arabic, and French is a plus

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Namou Properties Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE.<br> We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.<br> We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.<br> About the Role As a Land Acquisition &amp; Research Specialist , you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.<br> This is a remote role that combines research, relationship building, lead generation, and coordination.<br> You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.<br> If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.<br> Key Responsibilities Research and identify potential land opportunities through online platforms, databases, and market research.<br> Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.<br> Build and maintain strong relationships with real estate professionals and property owners.<br> Qualify leads by collecting key property details (ownership, location, zoning, etc.<br>). Schedule meetings between qualified prospects and the Head of Supply (COO).<br> Manage and update the CRM pipeline with active opportunities.<br> Track market activity, new listings, and investment opportunities.<br> Prepare reports summarizing activities, leads, and market insights.<br> Support the Supply &amp; Inventory team with coordination and administrative tasks.<br> Maintain confidentiality and represent the company professionally at all times.<br> Why Join Namou Properties?<br> Access premium UAE real estate opportunities and work with serious investors.<br> Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.<br> Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.<br> Join a supportive, collaborative, and professional team that values initiative and growth.<br> Bachelor's degree in Business Administration, Marketing, Communications, or a related field.<br> Comfortable making outbound calls and following up with leads.<br> Strong research and organizational skills.<br> Confident using CRM systems, Microsoft Office, and online research tools.<br> Previous experience in real estate, sales, business development, or customer relations is an advantage Self-motivated and able to work independently in a remote environment.<br></span> </div>

<p>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>The Grievances Officer reports to the Senior Field Investigator, A18.</p><p><strong>Responsibilities</strong></p><ul><li>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations;</li><li>Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner;</li><li>Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation;</li><li>Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures;</li><li>Assesses and oversees the implementation of preventative actions of received petitions/complaints ;</li><li>Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees;</li><li>As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations;</li><li>Performs other duties as may be assigned by the supervisor.</li></ul><p><strong>Competencies</strong></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Planning and Organizing</li><li>Persuading and Influencing</li><li>Analyzing</li><li>Following Instructions and Procedures</li><li>Learning and Researching</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate result of services is to perform the tasks and duties as researcher on Transport and Logistics successfully<br> Work Location<br>Hybrid<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background The individual contractor researcher will support IGM’s work on transport and logistics by generating evidence-based insights to inform policy and operational decisions. This includes conducting data analysis, reviewing sector trends, and contributing to research outputs on mobility, supply chains, and infrastructure performance. The role also involves collaborating with stakeholders and ensuring high-quality outputs aligned with IGM’s research standards and objectives. Duties and responsibilities The services of the Individual contractor, are needed to perform the following tasks: 1. Conduct research and analysis, summaries on transport and logistics activities in the Arab region including data collection. 2. Prepare reports, policy briefs, and technical outputs in line with IGM standards and project objectives. 3. Undertake specific analyses on selected subjects related to Transport and logistics. 4. Prepare background research, assist in project management tasks on Transport and logistics 5. Participate in the delivery of required activities on Transport and Logistics. 6. Prepare statistical tables and graphs and assist in the preparation of presentations and background substantive material, translation on Transport related deliverables. 7. Perform any other task required by the supervisor<br> Qualifications/special skills<br>A Master’s degree in a field related to transport or road safety or a related field is required All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least two years of experience in research, data collection and analysis skills is required. Two years of experience in Transport and logistics and road safety issues in the Arab region is desirable. Proficiency in Microsoft office applications is required.<br> Languages<br>English and French are the working languages of the United Nations secretariat and Arabic is a working language of ESCWA. For this position, fluency in Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>