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<p><br></p><p>This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.</p><p>This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies.</p><p>The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff.</p><p><b>Responsibilities</b></p><p>Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties:</p><ul><li>Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU).</li><li>Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds.</li><li>Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms.</li><li>Undertakes and provides risk management and compliance training for implementing partners.</li><li>Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds.</li><li>Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines.</li><li>Reviews and provides advice to HFU on policy issues related to risk and compliance.</li><li>Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters.</li><li>Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements.</li><li>Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs.</li><li>Provides guidance to, and may supervise, new/junior staff.</li><li>Performs other duties as required.</li></ul><p><b>Competencies</b></p><ul><li>Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</p><p>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required</p><p>Experience in compliance and risk management is required.</p><p>Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable.</p><p>Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable</p><p>Relevant experience in the Middle East region is desirable.</p>
<p>The Company At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. Join us, and be part of a team that's obsessed with getting things done, solving real problems, and changing the way customers shop and transact in the Middle East. Technology is at the heart of everything we do, and we have product and engineering teams that are working hard every day to bring products that enrich our customers' lives on a daily basis. We're a team of doers, dreamers, and problem-solvers, united by a passion for innovation and a drive to grow local economies. Here, your ideas matter, your growth is our priority, and your impact is tangible. We offer a dynamic environment where you can learn, lead, and shape the future of commerce, all while being surrounded by a community that celebrates your successes and supports your growth. If you are interested in working in a fast-paced, high growth startup environment, and look to be part of a team that will change the way customers shop for food and groceries in the Middle East, apply now. The team At Toters, we're not just delivering food and groceries; we're reimagining the future of how people connect with their communities and access any service or product they need. Our Product team is at the heart of this mission, driving innovation and creating seamless experiences for users across several markets. We're looking for passionate and driven Product Managers to join us in shaping the next generation of our platform and making a tangible impact on millions of lives. The Role As a Product Manager at Toters, you will be a key driver in defining the strategy and execution for high-impact products that span our user base in multiple countries. You will own the product vision, define the roadmap, and work collaboratively with cross-functional teams to bring innovative solutions to life. This role is open for PMs at all levels and offers the exciting opportunity to tackle complex challenges, leverage cutting-edge technologies, and directly contribute to Toters' growth and success in a dynamic and rapidly evolving environment. You're Excited About This Opportunity Because You Will Shape the Future: Define the product vision, strategy, and long-term roadmap for key areas of the Toters platform. Lead Cross-Functional Teams: Collaborate closely with designers, engineers, data scientists, and operations to translate vision into impactful products. Drive Innovation: Identify market opportunities, conduct user research, and translate insights into compelling product features and enhancements. Own the Execution: Manage the product lifecycle from ideation to launch, ensuring timely and high-quality delivery. Communicate and Influence: Clearly articulate product plans, benefits, and results to stakeholders across the organization, including leadership. Solve Real-World Problems: Develop solutions that address the evolving needs of our users and contribute to the growth of local economies. We're Excited About You Because You Have Minimum of 8+ years of proven experience in software product management. Alternatively, 4+ years of experience in software development or engineering, management consulting, or investment banking. A bachelor s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases. Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively. A passion for understanding user needs and a drive to build impactful and user-centric products. Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines. A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done. Joining Toters means more than just a job; it's an investment in your career and future. We offer market-leading compensation coupled with first-class insurance coverage. You'll find ample opportunities for career development, empowering you to grow and advance within our rapidly expanding company. As part of the Toters family, you'll also enjoy exclusive employee discounts on our services, allowing you to experience firsthand the magic we bring to our users. Above all, you'll be welcomed into a friendly and collaborative team environment that is passionate about growth and development, and in building the best products for our customers, merchant partners, and drivers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 8+ years of proven experience in software product management. Alternatively, 4+ years of experience in software development or engineering, management consulting, or investment banking.</li><li>A bachelor s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.</li><li>A strong track record of collaborating effectively with design, engineering, and other cross-functional teams to deliver successful product releases.</li><li>Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.</li><li>A passion for understanding user needs and a drive to build impactful and user-centric products.</li><li>Strong project management and organizational skills, with the ability to prioritize effectively and manage timelines.</li><li>A proactive and results-oriented mindset, with strong problem-solving skills and a willingness to dive deep and get things done.</li></ul>
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<p><strong>ROLE PURPOSE: </strong></p><br><p>The Food Security, Livelihoods, and Social Protection Technical Advisor (TA) is a critical position for Save the Children in Lebanon and will play the lead role in ensuring the design, implementation and monitoring of high quality social protection, food security, livelihoods, and integrated nutrition programming for thousands of children and their families across the country. This role covers all thematic priorities under Save the Children’s global ambition to end Child Poverty.</p><br><p>The TA provides technical leadership to all our work in the sectors of Child Sensitive Social Protection and Basic Assistance, Food Security, Livelihoods, and Nutrition, with responsibility for developing clear strategic and operational plans, identifying fundraising needs and leading the development of technical proposals, forging strong partnerships with Government, UN, NGO and local civil society counterparts, as well as providing technical support to our implementing teams across three different field locations in Lebanon.</p><br><p><strong>CHILD SAFEGUARDING: </strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:</strong></p><br><p>Reports to: Director of Program Development and Quality (DPDQ)</p><br><p>Dimensions: Save the Children Lebanon Country Office currently has a large portfolio of Social Protection, Food Security, Cash & Voucher Assistance (CVA) and Livelihoods work across the country, with a strong pipeline of future funding and opportunities to further expand given the complexity of the economic context of Lebanon and the growing focus on integrated cash plus and nutrition programming. </p><br><p>Staff reporting to this post: None </p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Strategic Planning and Leadership</i></p><br><ul> <li>Provide overall strategic leadership to Save the Children’s work in the Social Protection, Basic Need Assistance, CVA, Food Security, Livelihoods, and Nutrition sectors in Lebanon.</li> <li>Lead the development and rollout of these sector strategies for Save the Children in Lebanon, including cross cutting issues related to Nutrition within other sectors</li> <li>Provide technical input to the development of country annual plans, area plans, sector strategies and other planning documents.</li> <li>Maintain a clear overview of program progress across the sector portfolio to be shared with senior managers.</li> <li>Ensure integration of FSL and CVA with other sectors at program design level and within the developed tools and approached when relevant. </li></ul><p><i>Program Quality and Standards</i></p><br><ul> <li>Provide technical expertise, quality assurance and support for Save the Children’s SP&FSL and CVA programs, ensuring they are of high quality with reliable data and outcomes. </li> <li>Coordinate the development of technical capacity building resources and plans for SP&FSL staff, in Save the Children and our partners in Lebanon, working with field teams to prioritize training needs and resource these appropriately.</li> <li>Develop and implement capacity-building resources and plans on CVA for Save the Children technical advisors, operations teams, and partners in Lebanon. Work closely with the DPDQ and the Director of Operations to ensure the effective implementation of Save the Children's CVA procedures, standards, and framework.</li> <li>Develop and maintain central database of tools and guidance to support program quality and support the development of technical tools, guidance and documentation as required.</li> <li>Oversee knowledge sharing across FSL & SP teams and ensure that monitoring and evaluation results are understood and used to improve programs.</li> <li>Ensure FSL, SP and CVA programmes are designed and monitored to support children’s outcomes and integrated with other sectors and gender and disability inclusive, when appropriate.</li> <li>Manage the technical knowledge repository and supervise the virtual library of manuals and approaches per type of program, including tools and best practice documentation and evidence to improve and manage program quality.</li> <li>Ensure documentation of case studies and dissemination of these both internally and externally working with the Media and Advocacy team.</li> <li>Lead in technical assessments including Labor Market Assessments, Market System and Value Chain Analysis, CVA Situation and Response Analysis, Livelihoods Assessments, Household Economy Analysis, and other evidence generation.</li> <li>Participate in external workshops or research as needed, including the Integrated Poverty Classification Targeting exercise done at the national level. </li></ul><p><i>Programme Development and Resource Mobilisation</i></p><br><ul> <li>Provide active leadership in Save the Children’s relationships with key donors for the Social Protection and Basic Assistance, Food Security, Livelihood, and Nutrition sectors</li> <li>Ensure clear identification of fundraising needs and priorities in these sectors</li> <li>Identify and assess appropriateness of fundraising opportunities.</li> <li>Lead technical development of high-quality proposals in line with strategic ambitions.</li> <li>Develop set of “off the shelf” concept notes for new or pilot activities.</li> <li>Lead donors and partner mapping for these sectors.</li></ul><p><i>Technical Support to Programme Implementation</i></p><br><ul> <li>Line-manage project components aimed at technical support to third parties at the national level, such as project implementing partners</li> <li>Lead the technical assessment, selection, and monitoring of SP&FSL and CVA implementing partners</li> <li>Support the development of monitoring, information management, and reporting systems that provide information for reporting and program improvement (in conjunction with Monitoring, Evaluation, Accountability and Learning (MEAL) and field staff), such as Post-Distribution Monitoring and Quality Benchmarks</li> <li>Support high quality reporting by field staff through timely review and guidance.</li> <li>Screen technical field manager candidates (and others as appropriate) and support recruitment as needed.</li> <li>Assess (in conjunction with line management) and support technical work of Program Managers and sector focal points and support their professional development.</li> <li>Promote and facilitate synergies with other thematic programs</li> <li>As needed, lead in technical inputs to procurement of program goods or services involving multiple locations, large-scale use of resources, and/or a high level of risk to the agency to ensure program relevance, quality, adherence to technical guidelines, and efficient use of resources.</li> <li>Conduct regular field monitoring of activities</li> <li>Where external consultants (local or international) are required to technically support or monitor and evaluate projects, lead the recruitment and subsequent management of contracted consultants as per the recruitment guidelines and Terms of Reference.</li> <li>Analyze and provide feedback on program implementation to ensure gender equity, child participation, and child safeguarding.</li></ul><p><i>Partnerships</i></p><br><ul> <li>Ensure timely support to Partnerships manager on technical identification, selection, and adequate assessment of FSL&SP and CVA strategic & implementing partners, </li> <li>Ensure appropriate, relevant, and timely provision of technical capacity development including through mobilization of internal and external opportunities and sharing of all relevant materials/documents, etc. </li> <li>Promote joint program design for the advancement of mutual strategic priorities when relevant</li> <li>Commit to joint regular monitoring of implementation progress and achievement towards results, and feeding into programmatic adaptations</li> <li>Maintain strong coordinated working relationships with partners, including relevant government stakeholders such as MoSA and Ministry of Agriculture.</li> <li>Promote Save the Children policies and practice with respect to child protection, child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures with implementing partners </li> <li>Improve/strengthen coordination and technical support to local partners including National NGOs, CSOs, and Governmental bodies on child protection. </li> <li>Lead the identification of strategic partners for potential consortia projects. </li></ul><p><i>Advocacy and Representation</i></p><br><ul> <li>Lead external representation of Save the Children’s Child Sensitive Social Protection and Basic Assistance, CVA, Food Security, Livelihood, and Nutrition work in Lebanon in front of government and other agencies.</li> <li>Represent Save the Children in technical forum and sector working groups in Lebanon, as: Cash Working Group, Livelihoods Sector Working Group and Nutrition WG.</li> <li>Serve as technical liaison with Save the Children Members, Regional Office, Global Team, FSL,SP and CVA Technical Working Groups, and other relevant fora within SCI.</li> <li>Represent SCI at the level of relevant governmental entities such as the Ministry of Social Affairs and the Ministry of Labor.</li> <li>Represent Save the Children on other national/international technical networks as requested.</li> <li>Contribute to development of advocacy messages and materials in the relevant sectors</li> <li>Support and respond to media requests in the relevant sectors </li></ul><p><i>General</i></p><br><ul> <li>Comply with Save the Children policies and practice with respect to child safeguarding, anti-harassment, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</li></ul><p><strong>QUALIFICATIONS </strong></p><br><ul> <li>Development professional with a relevant Masters’ Degree or equivalent professional experience. </li> <li>Fluency in written and spoken Arabic and English</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum of 7 years’ experience in Food Security and Livelihoods programming and Cash & Voucher Assistance in humanitarian and developmental contexts in an NGO, UN or Government institution.</li> <li>Solid experience in designing, implementing and overseeing Food security and Livelihoods programs, CVA and other market-based programming, in both humanitarian and development contexts; </li> <li>Demonstrated experience in leading Food Security and Livelihoods Assessments, CVA Situation and Response Analysis.</li> <li>Understanding of employability programmes, labor market assessments, and market systems development, including value chain development.</li> <li>Knowledge of climate change adaptation and evidence-based approaches to designing and implementing food security and resilient livelihood programmes in vulnerable and crisis-affected contexts such as Lebanon.</li> <li>Understanding of Social Protection Policies and Programmes in Lebanon. </li> <li>Demonstrated experience to represent organization in Technical Working groups, national or international coordination forum. </li> <li>Ability to link micro-level impacts on children with macro trends at national and regional level in employment and livelihoods;</li> <li>Demonstrated experience in leading successful proposals in the area of FSL, CVA and/or SP with international donors as ECHO, FCDO, USAID, UN etc. </li> <li>Experience of solving complex issues through analysis, capacity to communicate path of action and ensure the commitment of stakeholders; excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels;</li> <li>Strong results orientation, with the ability to challenge existing mindsets;</li> <li>Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;</li> <li>Ability and willingness to dramatically change work practices and hours, and work with incoming emergency surge teams. Proven ability to work in insecure or hardship environments and to work under tight deadlines;</li> <li>Ability and willingness to travel extensively to field sites and work independently;</li> <li>Previous Work experience in Lebanon</li> <li>Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous work experience in other Middle East countries;</li> <li>Experience in the specific frameworks of Household Economy Approach (HEA), Cost of Diet (CoD), Integrated Food Security Phased Classification (IPC), Emergency Markets Mapping and Assessment (EMMA), Rapid Market Assessment (RAM) and/or Minimum Economic Recovery Standards (MERS).</li> <li>Experience in leading Labour Market analysis and youth employability Programmes.</li> <li>Experience in climate resilience livelihoods and/or agricultural based livelihoods </li> <li>Experience in designing and implementing cash plus programming for nutrition and/or protection and/or education outcomes </li> <li>Experience in designing and implementing Child Sensitive Social Protection programming.</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>
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<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Job Title: </b>HLMS (Hourly Lead Manufacturing Specialist)</p><br><p><b> Salary Grade: </b>Hourly Grade 4</p><br><p><b> Dept</b>: HVACR AMER.US.Lebanon. Assembly</p><br><p><b>SUMMARY</b></p><br><p>This is a self-directed position that assists Team Leaders with line activities relating to employees, changeovers, scheduling, quality processes, maintenance support, training of team members, and overall support for maximum line productivity. Will perform work that utilizes robots in the manufacturing processes. The incumbent must have strong communication and interpersonal skills to effectively interact with others. Must have strong knowledge of production process to assist in coordinating team member activities. </p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Ensures compliance with workplace policies and procedures, including health and safety culture, continuous improvement, federal & state regulations, and 5S+1.</li><li>Assists team members for successful performance of all production processes, including in-process quality checks, pivoting to react to production issues, schedule/tooling changes, gauging, and calibrating equipment to eliminate and/or anticipate problems.</li><li>Supports Team Leader with supervision of employee productivity, facilitates training of new or new-to-role team members, directs the work of hourly team members.</li><li>Collaborates with Team Leader to deliver communications during whiteboard meetings or other methods, regarding workplace activities and plant-wide information/news. </li><li>Assist maintenance, engineering, and managers with tasks related to prototype activities, new product pilots, daily production needs, procedures, and/or continuous process improvements.</li><li>Working with quality auditors during line audits, evaluating daily rejects and scrap, troubleshooting for root cause of issues and drives process corrective actions.</li><li>Monitors performance of team members. Recommends recognition and/or performance/attendance corrective action as necessary to the Team Leader and/or Manager.</li><li>Gain working knowledge of robot pendant operation in order to support production needs or training of others. </li><li>Partners with Team Leader and/or Manager in executing line/department key performance metrics per established goals.</li><li>Evaluates daily workforce capabilities, identifying gaps in work force utilization, workspace requirements, workflow design, and equipment utilization for purpose of improving efficiencies.</li></ul><p><b>QUALIFICATIONS: </b>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </p><br><p><b>ELIGIBILITY REQUIREMENTS FOR INTERNAL CANDIDATES:</b> Equivalent experience gained as a Copeland Floor Support Tech, Manufacturing Specialist, or highly experienced Copeland Line 8 operator. No documented issues on performance or issues that are disruptive to work operations within the last 6 months. </p><br><p><b>PREFERRED EDUCATION and/or EXPERIENCE:</b></p><br><p>The preferred HLMS candidate would have a minimum of one (1) year of experience in related competencies in a manufacturing environment. Proficient knowledge of Work Panel View and SPC charts. Strong computer skills using Microsoft Office software. Strong analytical and problem- solving skills.</p><br><p><b>REQUIRED EDUCATION and/or EXPERIENCE:</b></p><br><p>Associate degree or certification in related discipline required.</p><br><p>At least two years of manufacturing related experience.</p><br><p><b>CRITICAL SKILLS</b></p><br><p>Basic math skills to add, subtract, multiply, divide and calculate simple percentages. Basic computer skills with working knowledge of Microsoft Office (Word and Excel). Excellent organizational skills, attention to detail, time management skills, with the ability to meet deadlines. Excellent verbal/written communication skills, with proven ability to clearly communicate with all levels of organization effectively.</p><br><p><b>PHYSICAL DEMANDS:</b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment. Employee must occasionally lift and/or move up to 50 pounds. Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><span><b>Copeland LP is an equal opportunity employer</b>. It will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</span></p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
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<p><span><i><strong>ROLE PURPOSE: </strong></i></span></p><br><p><span>Under the direct supervision of the Case Management Officer and guidance of the Case Management Specialist, and acting within the child protection SOP’s, the Case Worker will be responsible for implementing activities related to individual case management through home-based approach activities. The Case Worker will be also responsible to support vulnerable children that fall under the case management and alternative care scope of work from all nationalities and legal statuses (national, resident, refugee, asylum seekers, undocumented, returnees..) within the Bekaa and Baalbek regions. Working with the child, in addition to which applies from the following: biological family, extended family, neighbours and friends of the family, the host community and host family, institutions or other service providers/ NGO’s, all fall within the scope of work of the Case Worker. </span></p><br><p><span>During a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</span></p><br><p><span><i><strong>CHILD SAFEGUARDING: (select only one)</strong></i></span></p><br><p><span>Level 3: the post holder will have contact with children and/or young people on regular basis. </span></p><br><p><span><i><strong>SCOPE OF ROLE:</strong></i></span></p><br><p><span><strong>Reports to: </strong>Case Management Officer</span></p><br><p><span><strong>Staff reporting to this post: </strong>(N/A)</span></p><br><p><span><strong>Role Dimensions</strong>: Flexibility, detail oriented, follow up on medium to high-risk cases, individual and group sessions, concise frequent feedback and reporting, creativity, outreaching, agility, level of self-autonomy, communication with different community stakeholders. </span></p><br><p><span><i><strong>KEY AREAS OF ACCOUNTABILITY:</strong></i></span></p><br><p><span><strong><u>A) - </u></strong></span><span><strong><u>Program implementation/management:</u></strong></span></p><br><p><span>1- Case management of vulnerable children in need of case management including alternative care support/solutions:</span></p><br><p><span>- Responsible for the identification of cases, outreach along with the dissemination of the appropriate referral pathway</span></p><br><p><span>-Assess the child’s current social/ biological/ psychological situation with the improvements achieved, possible risks, supporting social environment, and advantageous innate characteristics</span></p><br><p><span>- Refer to relevant services, in addition to outreaching, updating, and disseminating service providers with team</span></p><br><p><span>-Follow-up on children at risk of separation or separated and unaccompanied children at-risk children and families </span></p><br><p><span>- Develop multiple and flexible case plans: one with child, one with current care giver, one with biological family when applicable</span></p><br><p><span>- Maintain confidential documentation including physical filings, soft documents and reports, and CPIMS- (Child protection information management system)</span></p><br><p><span>- Ensure timely feedback and reporting to line manager (including challenges, success stories, case load, implemented outreach activities and other) on weekly and monthly bases</span></p><br><p><span>- Provision of cash according to Cash National Standards operating procedures as well ensure the proper follow up on the usage of the cash. </span></p><br><p><span>2- Provide specialized </span><span>psychosocial support activities when needed.</span></p><br><p><span><i><strong><u>B) - Team management and capacity building:</u></strong></i></span></p><br><ul> <li><span>Work as a team member and ensure proper communication internally with the officer and the specialist through case meetings, case conferences and developing care plans for complex cases when needed.</span></li> <li><span>Coordinate internally with other sectors to ensure a holistic approach during the implementation process. </span></li></ul><p><span><i><strong><u>C) - External relationships/Representation</u>: </strong></i></span></p><br><p><span>Close coordination with other agencies and partner (agencies like UNICEF, MoSA, UPEL) as needed to ensure appropriate implementation of activities in line with national policies, procedures and standards.</span></p><br><p><span><i><strong><u>D) - General:</u></strong></i></span></p><br><p><span>-Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child</span></p><br><p><span>-Comply with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</span></p><br><p><span><strong>QUALIFICATIONS </strong></span></p><br><ul> <li><span>Bachelor’s degree in social work, Psychology, social sciences or any related field </span></li> <li><span>Fluency in written and spoken Arabic and English</span></li></ul><p><span><strong>EXPERIENCE AND SKILLS</strong></span></p><br><ul> <li><span>3 years of experience in child protection case management </span></li> <li><span>Participated in alternative care and other child protection related training </span></li> <li><span>Experience working in emergency context</span></li> <li><span>Training courses on communication, reporting, social policies are a plus.</span></li> <li><span>Concise reporting skills, especially comprehensive report submitted to UPEL</span></li> <li><span>Worked with separated and unaccompanied children.</span></li> <li><span>Experience in working with children at risk and families, experience in case management in the emergency response </span></li> <li><span>Experience in working with CPIMS systems for data management </span></li> <li><span>Understanding of social welfare systems and child protection mechanisms in Lebanon </span></li> <li><span>Ability to write and submit weekly and monthly reports, develop schedules and collect data </span></li> <li><span>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches</span></li> <li><span>Good communication skills with different stakeholders. </span></li> <li><span>Ability to work under pressure.</span></li> <li><span>Experience in implementing CP activities.</span></li> <li><span>Experience in coordination with external stakeholders and service providers. </span></li> <li><span>Dynamic, innovative, and able to take effective and timely decisions. </span></li> <li><span>Commitment to, and understanding of Save the Children’s aims, values and principles including rights-based approaches </span></li> <li><span>Self-initiator, with good team spirit, and creative in setting out realistic case plans</span></li></ul><p><span><strong>BEHAVIOURS (Values in Practice</strong>)</span></p><br><p><span><strong>Accountability:</strong></span></p><br><ul> <li><span>Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</span></li> <li><span>Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</span></li></ul><p><span><strong>Ambition:</strong></span></p><br><ul> <li><span>Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</span></li> <li><span>Widely shares their personal vision for Save the Children, engages and motivates others</span></li> <li><span>Future orientated, thinks strategically and on a global scale.</span></li></ul><p><span><strong>Collaboration:</strong></span></p><br><ul> <li><span>Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</span></li> <li><span>Values diversity, sees it as a source of competitive strength</span></li> <li><span>Approachable, good listener, easy to talk to.</span></li></ul><p><span><strong>Creativity:</strong></span></p><br><ul> <li><span>Develops and encourages new and innovative solutions</span></li> <li><span>Willing to take disciplined risks.</span></li></ul><p><span><strong>Integrity:</strong></span></p><br><ul> <li><span>Honest, encourages openness and transparency; demonstrates highest levels of integrity.</span></li></ul><p><span><strong>Fraud Prevention:</strong></span></p><br><ul> <li><span>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</span></li></ul><p><span><strong>Additional job responsibilities</strong></span></p><br><p><span>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</span></p><br><p><span><strong>Equal Opportunities </strong></span></p><br><p><span>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</span></p><br><p><span><strong>Child Safeguarding:</strong></span></p><br><p><span>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse</span><span>.</span></p><br><p><span><strong>Safeguarding our Staff:</strong></span></p><br><p><span>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</span></p><br><p><span><strong>Health and Safety</strong></span></p><br><p><span>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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Result of Service<br>The objective of this employment opportunity is to assist in vetting the accuracy of Machine Learning models through human intervention, help in translation of documents, and building project proposals.<br> Work Location<br>UN-ESCWA/ Remotely<br> Expected duration<br>5 months<br> Duties and Responsibilities<br>Background The world is currently experiencing the Fourth Industrial Revolution, where Machine Learning, Artificial Intelligence, and automation of activities are the key drivers of this revolution. This revolution will inevitably eliminate many current lines of work yet can bring in new lines of employment. ESCWA's Future of work initiative is expected to provide a forum for ESCWA countries to prepare for the Fourth Industrial Revolution (FIR) jobs while factoring in the number of jobs needed between now and the attainment of the 2030 Agenda. The key aim is to support member States for the upcoming change in employment and skills due to technological advancements. Ultimately, ESCWA will help member states harness job opportunities emerging from the advent of newer technologies while taming challenges. ESCWA skills monitor is part of ESCWA's initiative on the Future of Work that uses Machine Learning and Artificial Intelligence to assess the demand for skills and jobs in the Arab region. Even though AI is very powerful, it still requires significant human intervention to be helpful. In most cases, AI models might be fit for the data that they only have been trained on, where human intervention is required to detect higher accuracy. This was evident, especially during unprecedented events such as the COVID-19 pandemic. Tasks - duties and responsibilities: The individual contractor will be responsible for the following tasks: 1- Assist in checking accuracy of how Machine Learning is capturing Occupation classification. 2- Assist in checking accuracy of skills for almost ISCO jobs. 3- Assist in checking accuracy of how regular expression (Reg-X) models are capturing different features from text. 4- Assist in conducting data analysis using data from the ESCWA Skills Monitor. 5- Assist in meeting, workshops and mission preparations including administrative activities. 6- Help in all Ad hock activities related to labor market policies and private sector development.<br> Qualifications/special skills<br>A High school Diploma is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 2 years of experience in data manipulation data analysis, presentation, drafting and data visualization is required. Proven experience in successfully working with a team is required. Familiarity with Microsoft Suite is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>CPCD is a global firm specializing in monitoring, evaluation, research, and consultancy. Established in 2018, we aim to create sustainable and long-lasting development for our clients, partners, and communities through evidence-based and data-driven solutions. CPCD provides high-quality assessments, evaluations, third-party monitoring (TPM), research, capacity-building, and training services delivered by experienced teams working across humanitarian and development contexts. CPCD is currently implementing and preparing for several research, assessment, monitoring, and evaluation assignments in Lebanon . We are therefore seeking experienced, motivated, and culturally sensitive Remote Enumerators / Online Researchers based in Lebanon to support data collection activities conducted remotely.</p><p>The primary objective of the Remote Enumerator is to collect high-quality, reliable, accurate, and verifiable data remotely from targeted respondents, households, key informants, and other participants while strictly adhering to approved methodologies, ethical standards, safeguarding requirements, and data protection protocols. Data collection may be conducted through telephone interviews, online interviews, digital questionnaires, and other remote data collection methods , depending on the specific assignment.</p><p>Under the direct supervision of the Team Leader and CPCD M&E/Research Team , the Enumerator will be responsible for the following:</p><ul><li><b>Pre-Assignment Preparation</b></li><ul><li>Participate fully in mandatory online training sessions covering data collection tools, methodologies, ethical guidelines, safeguarding, PSEA, Do No Harm, informed consent, and data protection.</li><li>Thoroughly review and understand questionnaires, interview guides, consent procedures, respondent lists, and assignment instructions.</li><li>Participate in pilot testing of data collection tools and provide feedback on clarity, functionality, and respondent understanding.</li><li>Become familiar with digital data collection platforms such as KoboToolbox, Kobo Collect, ODK, other platforms , depending on project requirements.</li></ul><li><b>Remote Data Collection</b></li><ul><li>Conduct interviews and surveys remotely through telephone calls, or web-based data collection tools .</li><li>Contact assigned respondents professionally and respectfully according to the approved respondent list or sampling methodology.</li><li>Obtain informed consent before beginning each interview and clearly explain the purpose of the study, confidentiality measures, voluntary participation, and the respondent's right to refuse or withdraw.</li><li>Administer questionnaires accurately and consistently in Arabic or other relevant languages , depending on respondent needs.</li><li>Ask questions neutrally and objectively without leading or influencing respondents.</li><li>Probe appropriately for clarification while maintaining the intended meaning of the questions.</li><li>Accurately record responses using the designated digital data collection system.</li><li>Conduct or support remote Key Informant Interviews (KIIs), telephone surveys, online interviews, and other quantitative or qualitative data collection activities as required.</li><li>Meet agreed daily productivity targets while maintaining high standards of data quality.</li><li>Maintain regular communication with the Team Leader regarding progress, respondent availability, non-response cases, and any challenges encountered.</li></ul><li><b>Data Quality and Security</b></li><ul><li>Review completed questionnaires daily to ensure completeness, consistency, and accuracy before submission.</li><li>Correct identified errors or inconsistencies promptly in coordination with the Team Leader.</li><li>Submit completed data according to the agreed timelines and procedures.</li><li>Maintain strict confidentiality of respondent information and personally identifiable data.</li><li>Do not share, copy, photograph, record, or distribute respondent information outside authorized project systems.</li><li>Ensure that devices, internet connections, documents, and digital files used for the assignment are appropriately secured.</li><li>Comply fully with CPCD's data protection and data quality assurance procedures.</li></ul><li><b>Ethics, Safeguarding, and Reporting</b></li><ul><li>Uphold the highest standards of professional conduct, confidentiality, neutrality, respect, and integrity.</li><li>Adhere to PSEA, safeguarding, Do No Harm, and informed consent principles throughout all interactions with respondents.</li><li>Maintain zero tolerance for Sexual Exploitation and Abuse (SEA), harassment, discrimination, fraud, or misconduct.</li><li>Immediately report any safeguarding concern, complaint, ethical issue, or significant challenge to the Team Leader.</li><li>Follow approved referral procedures where applicable.</li><li>Participate in regular online debriefing sessions and report progress, challenges, and lessons learned.</li></ul></ul><p>The assignment will be conducted remotely/online . Enumerators will be expected to work from a suitable private environment that allows confidential and professional communication with respondents. Working hours and daily targets will depend on the requirements of each assignment. Engagement will generally be assignment-based / short-term , depending on project needs and data collection schedules.</p><p>Interested and qualified candidates are invited to submit their applications through the link below. Application Deadline: ASAP Please apply through this link: https://ee-eu.kobotoolbox.org/x/3U33SWt7 Only shortlisted candidates will be contacted for an interview and provided with further details regarding upcoming assignments.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Currently based in Lebanon , with good knowledge of the Lebanese context and communities.</li><li>Minimum of an institute degree, diploma, university degree, or equivalent qualification, preferably in Social Sciences, Statistics, Economics, Development Studies, Public Health, Education, or another relevant field.</li><li>At least two years of previous experience in quantitative and/or qualitative data collection, surveys, research, assessments, monitoring, or evaluation.</li><li>Fluency in Arabic is mandatory.</li><li>Strong verbal communication and interviewing skills.</li><li>Ability to conduct professional interviews by telephone or through online communication platforms.</li><li>Good proficiency in using computers, smartphones, tablets, and digital data collection tools.</li><li>Previous experience with KoboToolbox, ODK, or similar platforms is an advantage.</li><li>Reliable access to a computer and/or smartphone and stable internet connection .</li><li>Ability to work remotely and independently while maintaining regular coordination with the assigned supervisor.</li><li>Strong attention to detail and commitment to accuracy, confidentiality, and ethical data collection.</li><li>Ability to meet daily targets and work according to project timelines.</li><li>Previous experience working with CPCD or other recognized research, M&E, humanitarian, development, or consultancy organizations .</li><li>Experience in sectors such as Food Security and Livelihoods, WASH, Protection, Nutrition, Education, Health, Shelter, Cash Assistance, or Social Protection.</li><li>Experience engaging remotely with Lebanese communities, refugees, displaced populations, or vulnerable groups.</li><li>Good command of English is considered an asset.</li></ul>
<p><h4>Job brief</h4>
<p>Kable Workforce Solutions is hiring a welder. This job is responsible for welding components to specification using TIG, MIG, Flux Core, and Stick welding processes, verifying proper preparation and fit-up of parts, operating fabrication equipment such as brake presses and hydraulic presses, maintaining a safe and organized work area, accurately recording job transactions, and following all company safety and attendance policies while supporting production schedules.</p>
<h4>What’s a typical day like?</h4>
<p>Welds components to specified instructions, utilizing standard welding equipment (TIG, Flux Core, MIG, Stick) to predetermined dimensions and tolerance.<br>
Verifies and acknowledges component part is properly prepared, fabricated, and braced for the weld process specified.<br>
Able to operate brake press, hydraulic presses, drill press, and hydraulic rollers.<br>
Maintains, organizes, and cleans equipment and the work area.<br>
Accurately records job transactions and router hours.<br>
Abides by all company policies with emphasis on attendance and safety.<br>
Performs other related duties as assigned.</p>
<h4>What are the requirements of the job?</h4>
<p>High school diploma or general education degree (GED required). Vocational training course completion is preferred.<br>
Must have obtained ASME 9 certification, AWS D1.1 certification, or equivalent on stainless and carbon steel, MIG, TIG, and Flux Core, along with three years’ work experience in welding MIG, TIG and Flux Core.<br>
Thorough understanding of machines and tools used in welding including designs, uses, maintenance and repair.<br>
Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models and blueprints.<br>
Excellent ability to read and listen to assignments given in a variety of forms.<br>
Basic understanding of mathematics as related to welding assignments.<br>
Demonstrates company values of personal accountability, discipline, trust, and proactive action.<br>
Also required is the ability to read and interpret blueprints, read measuring instruments (i.e. tape measures, etc.), and operate a forklift and overhead crane.<br>
Must be dependable with an excellent attendance record in order to maintain strict production schedules.<br>
Ability to work in fast-paced environment.<br>
Ability to move or lift up to 50+ lbs.<br>
Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.<br>
Ability to utilize hand-eye coordination.<br>
Capability to stand for prolonged periods of time.<br>
Communication skills.</p>
<h4>How to apply and next steps</h4>
<p>Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.</p>
<h4>About Kable Workforce Solutions</h4>
<p>For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.<br>
We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.<br>
Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive.</p>
<p>This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.</p></p><p></p>
<p>Org. Setting and Reporting This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies. The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff. Responsibilities Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties: Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds. Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms. Undertakes and provides risk management and compliance training for implementing partners. Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds. Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines. Reviews and provides advice to HFU on policy issues related to risk and compliance. Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements. Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs. Provides guidance to, and may supervise, new/junior staff. Performs other duties as required.</p><p>Competencies - Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p>Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required</li><li>Experience in compliance and risk management is required.</li><li>Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable.</li><li>Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable</li><li>Relevant experience in the Middle East region is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Deputy FSL Coordinator will be responsible for supporting the FSL Coordinator with implementation of FSL projects across Lebanon. The Dep FSL Co will ensure programmatic, technical, financial and logistical development of AHH actions in the department where the actions are developed, in line with the strategic criteria of AHH in Lebanon and the internal processes and regulations of AHH, donor and Lebanese laws.</p><p>Objective 1: Support sector coordination & representation (70%)</p><ul><li>Support sector coordination and development of cash guidance according to the sector priorities in close coordination with UN sector lead.</li><li>Represent ACF in key meetings with external stakeholders in relation to participation in the Cash Working Group and help facilitate strategic relations such as with the Ministry of Social Affairs (MoSa)</li><li>Co-convene and co-facilitate relevant meetings (including sector working groups and relevant sectoral or cross-sectoral technical meetings). Ensure that sector meetings are well-managed and action and results-oriented, with decisions communicated to relevant partners and stakeholders.</li><li>Co-represent the sector including at sectoral meetings, in the Inter-Sector and Inter-Agency coordination fora, and external stakeholder engagement, as appropriate, and in coordination with the FSL Co.</li><li>Facilitate in the maintenance of appropriate links and dialogue with sector partners and the national and international NGO forums, relevant external stakeholders, and representatives of affected populations in coordination with the FSL Co.</li><li>Co-collaborate in the development of the overall sector strategy including the sector's national annual work plan and monitoring framework.</li><li>Facilitate discussion and agreement on the use of common standards and tools among sector partners. Promote awareness of and adherence to relevant policy guidelines, codes of conduct, and examples of good practice.</li><li>To support drafting of food security and Basic Assistance sector analysis sections in conducted assessments and surveys under the guidance of PM and in coordination with MEAL Manager</li><li>Attend relevant sector meetings on behalf of the FSL Co.</li></ul><p>Objective 2: To contribute to the comprehension and support to the implementation of food security, basic and Livelihoods strategy (15%)</p><ul><li>Collect and evaluate information on the food security and livelihoods level of the targeted populations in project areas.</li><li>Identify food security and livelihoods, support needs of the refugee population and propose intervention opportunities in line with ACF country strategy to the FSL Co.</li><li>Under the guidance of the FSL Co, actively coordinate with other agencies implementing food security, basic assistance and livelihoods interventions (fresh food vouchers, cash for food, in-kind food support such as food parcels) in ACF project areas.</li><li>Under the guidance of the FSL Co, actively coordinate with other stakeholders in food security, basic assistance and livelihoods sector to support smooth, coordinated project interventions.</li><li>Plans, coordinates, monitors and provide technical assistance for the implementation of activities and development of proposals.</li><li>To support bases with information sharing to ensure harmonization of FSL tools and approach.</li><li>Under the guidance of the FSL Co, participate in the development of capitalization reports for each food security activity conducted by ACF.</li><li>Follow-up the MEAL plan and project indicators, in coordination with MEAL Department.</li><li>Support development of data reports and presentations showcasing FSL implementation.</li></ul><p>Objective 3: Reporting (15%)</p><ul><li>To be involved in project reporting, supporting Bases with drafting and compiling.</li><li>To flag any issues received in reports from Bases to the FSL Co.</li><li>Ensure monthly program progress reports elaboration and submission to donor agency.</li></ul><p>Objective 4: Security</p><ul><li>To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.</li><li>To communicate to the security managers of the working location any security related information or non-compliance with the security plan.</li></ul><p>Objective 5: Support humanitarian activities of Action Against Hunger</p><ul><li>Support the emergency interventions of the organization as per the employee s abilities.</li><li>Support any activity that helps us to reach our humanitarian goals, as per the employee s abilities.</li><li>ACF employees will show commitment to human rights principles, gender equality and non-discrimination approach in all their work.</li></ul><p>Key activities in your role will include</p><ul><li>Representation and a strong understanding of sector coordination are key elements of the position, as the Deputy FSL Co will cover sector meetings on behalf of the FSL Co.</li><li>Problem solving is a valued asset in order to effectively support the FSL Co and the FSL Program Managers (PMs) with issues arising during implementation.</li><li>Cash and Voucher programmes & in-kind food support programme technical knowledge is a major point in this position due to the large role of the project in the FSL department, supporting PMs to monitor the activity implementation, not only regarding donors result but Action Against Hunger strategy in the country.</li><li>The candidate should master the project cycle management to ensure that the target objectives are met, and be very comfortable with activities planning and team organization</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in social work, agriculture, economy, food security, international affairs, humanitarian action or any related field.</li><li>Food security and livelihoods, agriculture, economy, etc. Logistics or operations work a plus</li><li>3-4 years experience in humanitarian and development organizations</li><li>2 years experience in food security & livelihoods programs are desirable</li><li>Experience with cash and voucher assistance & food parcels distribution highly desirable</li><li>Experience with complex programming highly desirable</li><li>Good knowledge of INGOs and donor agencies procedure, guidelines and intervention in the country</li><li>Previous knowledge of Action Against Hunger policies, strategy and previous interventions in the country or Middle East region is an asset</li></ul><p></p></section>
<p><h4>Description</h4>
<p>Aspire Software is looking for a DevOps engineer to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Key responsibilities</h4>
<p><strong>Cloud infrastructure</strong></p>
<ul>
<li>Operate and improve the AWS infrastructure including EC2, ECS, Lambda, RDS, ElastiCache, SQS, IAM, VPC, networking, Cloudflare, and Route 53.</li>
<li>Drive infrastructure as code maturity. Terraform is in use today; bring it to a state where every change to production goes through reviewed, version-controlled IaC.</li>
<li>Right-size the environment. AWS reserved instances and a heavy resource footprint mean there is real money on the table - identify, propose, and execute the savings.</li>
<li>Establish a defensible backup, restore, and disaster recovery posture. Set and test RTO and RPO targets. Run restore drills, not just backup jobs.</li>
<li>Move monitoring from reactive CloudWatch alarms to real observability - APM, structured logging, per-tenant performance visibility, and alerts that wake people up for the right reasons.</li>
<li>Manage the on-premise to cloud bridge that connects the Clubspeed client to the cloud via Amazon SQS - keep it healthy and look for ways to simplify it over time.</li>
</ul>
<p><strong>CI/CD and developer experience</strong></p>
<ul>
<li>Own GitHub Actions across Clubspeed (.NET, Node.js, React, Next.js) and Resova (PHP / Laravel, Angular, MySQL). Build pipelines that are fast, predictable, and trusted by the team.</li>
<li>Bake quality and security gates into the pipeline - unit and integration tests, SAST, DAST, dependency scanning, SBOM generation, license checks, container scanning, and secrets detection.</li>
<li>Lead the move away from long-lived credentials in repos. Stand up real secrets management (AWS Secrets Manager, GitHub OIDC, or equivalent) and rotate everything that needs rotating.</li>
</ul>
<p><strong>Security and compliance</strong></p>
<ul>
<li>Lead the PCI DSS 4.0.1 remediation program, in partnership with the CTO, the engineering leads, and the Manos Group security team.</li>
<li>Implement and maintain SBOMs and open-source license tracking across all repos.</li>
<li>Tighten IAM, network segmentation, and audit logging across AWS. Make least privilege a default, not an aspiration.</li>
<li>Coordinate third-party penetration tests and own the remediation work that comes out of them.</li>
<li>Keep Vanta accurate and useful, not a check-the-box exercise.</li>
</ul>
<p><strong>Internal IT</strong></p>
<ul>
<li>Own the day-to-day IT experience for the team - laptops, accounts, onboarding, offboarding, MFA, SSO, and the small things that compound into a good or bad working environment.</li>
<li>Manage endpoint hygiene - device management, antivirus or EDR, patching, and a sane response to lost or compromised devices.</li>
<li>Be the practical point person for vendor management on the IT side - licensing, renewals, and consolidation opportunities.</li>
</ul>
<p><strong>Working with agentic AI</strong></p>
<ul>
<li>Embrace and actively use agentic AI tools in your own work - infrastructure changes, pipeline maintenance, incident response, log analysis, and IT operations.</li>
<li>Build agentic workflows that automate repetitive DevOps and IT work - alert triage, runbook execution, access provisioning, vulnerability triage, and routine support requests.</li>
<li>Partner with the CTO and the broader Manos Group on cross-portfolio AI initiatives, and share what works back into the group.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Experience</strong></p>
<ul>
<li>5+ years in a hands-on DevOps, SRE, or platform engineering role, with at least 2 years as the senior or lead DevOps person on a meaningful production environment.</li>
<li>Direct, hands-on AWS experience across the services in scope - EC2, ECS, Lambda, RDS (SQL Server and MySQL), ElastiCache, SQS, IAM, VPC, CloudWatch. Multi-region experience is a plus.</li>
<li>Strong Terraform background. You have written and maintained real IaC, not just inherited it.</li>
<li>GitHub Actions experience at depth - reusable workflows, matrix builds, environments, OIDC to cloud, and the kind of pipeline design that scales beyond a single team.</li>
<li>Practical security background. You have led or materially contributed to PCI DSS, SOC 2, or equivalent remediation work, and you can read a SAST or dependency report and prioritise it sensibly.</li>
</ul>
<p><strong>Technical range</strong></p>
<ul>
<li>Fluent in Linux, networking fundamentals, and at least one scripting language used in anger (Python or shell, Node.js or PowerShell a bonus).</li>
<li>Container experience - Docker, ECS, image hygiene, and an opinion about base images and patching.</li>
<li>Database operations background sufficient to support engineering on MS SQL Server, MySQL, and Redis - backups, restores, performance triage, and migration support. You do not need to be a DBA, but you should not be afraid of one.</li>
<li>Observability and monitoring experience - CloudWatch is the starting point; experience with an APM (Datadog, New Relic, Dynatrace, Honeycomb, or similar) is valuable.</li>
<li>Cloudflare or equivalent CDN / WAF experience.</li>
<li>Hands-on use of modern AI coding and ops tools - Claude Code, Cursor, GitHub Copilot, MCP based agents, or similar - in your own day-to-day work.</li>
</ul>
<p><strong>Operating style</strong></p>
<ul>
<li>Owner, not coordinator. You take problems end to end, including the unglamorous parts.</li>
<li>Calm under pressure. Incidents, audits, and migrations are part of the job - they should not be a personality test.</li>
<li>Honest about trade-offs. You do not oversell quick wins and you do not hide the cost of doing things properly.</li>
<li>Communicates well with engineers, executives, auditors, and end users. The IT side of the job requires patience and clarity.</li>
<li>Bias to automate. If you have done it three times, the fourth time should be a script, a workflow, or an agent.</li>
</ul>
<p><strong>Bonus points</strong></p>
<ul>
<li>Experience supporting a hybrid environment that includes on-premise components syncing to cloud.</li>
<li>Experience running a PCI DSS audit through to a clean report.</li>
<li>Familiarity with Vanta, Drata, or similar compliance tooling.</li>
<li>Track record of meaningful AWS cost reduction backed by data.</li>
<li>M365 administration depth - Entra ID, Intune, Conditional Access, cross-tenant scenarios.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p><strong>Location:</strong> Lebanon, OH<br>
<strong>Employment type:</strong> 1st shift, full-time, direct hire</p>
<h4>Job brief</h4>
<p>Kable Workforce Solutions is hiring a quality engineer for our client. This role involves developing sampling procedures, inspection methods, and training materials, while ensuring compliance with APQP, PPAP, FMEA, SPC, and TS16949 standards. Responsibilities include overseeing product testing, analyzing data, improving processes, leading 5S initiatives, and managing discrepant material procedures.</p>
<h4>What’s a typical day like?</h4>
<ul>
<li>Devise sampling procedures and design and develop forms and instructions for recording, evaluating, and reporting quality and reliability data.</li>
<li>Work independently in establishing programs to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.</li>
<li>Work independently in the development and implementation of methods and procedures for disposition of discrepant material, and devise methods to assess cost and responsibility.</li>
<li>Direct workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.</li>
<li>Be proactively involved and initiate activity in the improvement process and promote its use within the facility.</li>
<li>Compile and write training material and conduct training sessions on quality control activities.</li>
<li>Actively participate in and lead continuous improvement and 5S activities.</li>
<li>Be fluent in systems such as APQP, PPAP, FMEA, and QS9000/TS16949 requirements.</li>
<li>Possess a proficient working knowledge of SPC and MSA.</li>
<li>Occasionally work near moving mechanical parts while performing duties.</li>
</ul>
<h4>What are the requirements of the job?</h4>
<ul>
<li>Bachelor’s degree in a related field, and 4-8 years of relevant experience.</li>
<li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li>
<li>Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.</li>
<li>Ability to write reports, business correspondence, and procedures.</li>
<li>Ability to apply mathematical operations to tasks such as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.</li>
<li>Proficiency in quality engineering tools and methods (e.g., geometric dimensioning, statistical analysis, seven tools of quality).</li>
<li>Strong interpersonal skills and ability to clearly communicate in both written and oral forms with others.</li>
<li>Strong interpersonal, analytical, and problem-solving skills.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Regularly required to stand or sit; walk; kneel, crouch, or crawl; talk or hear; and use hands and arms to finger, handle, or feel objects, tools, or controls.</li>
<li>Occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required to perform mechanical inspections include distance vision, peripheral vision, depth perception, close vision, and ability to adjust focus.</li>
<li>The noise level in the work environment varies from moderate to loud.</li>
<li>Required to wear additional safety equipment in other areas, which may require medical certification.</li>
</ul>
<h4>How to apply and next steps?</h4>
<p>Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within one business day.</p>
<h4>About Kable Workforce Solutions</h4>
<p>For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.</p>
<p>We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.</p>
<p>Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive.</p>
<p>This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.</p></p><p></p>
<p><h4>Job description</h4>
<p><strong>Location:</strong> Lebanon, OH<br>
<strong>Employment type:</strong> 1st shift, full-time, direct hire</p>
<h4>Job brief</h4>
<p>Kable Workforce Solutions is hiring a quality engineer for our client. This role involves developing sampling procedures, inspection methods, and training materials, while ensuring compliance with APQP, PPAP, FMEA, SPC, and TS16949 standards. Responsibilities include overseeing product testing, analyzing data, improving processes, leading 5S initiatives, and managing discrepant material procedures.</p>
<h4>What’s a typical day like?</h4>
<ul>
<li>Devise sampling procedures and design and develop forms and instructions for recording, evaluating, and reporting quality and reliability data.</li>
<li>Work independently in establishing programs to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.</li>
<li>Work independently in the development and implementation of methods and procedures for disposition of discrepant material, and devise methods to assess cost and responsibility.</li>
<li>Direct workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.</li>
<li>Be proactively involved and initiate activity in the improvement process and promote its use within the facility.</li>
<li>Compile and write training material and conduct training sessions on quality control activities.</li>
<li>Actively participate in and lead continuous improvement and 5S activities.</li>
<li>Be fluent in systems such as APQP, PPAP, FMEA, and QS9000/TS16949 requirements.</li>
<li>Possess a proficient working knowledge of SPC and MSA.</li>
<li>Occasionally work near moving mechanical parts while performing duties.</li>
</ul>
<h4>What are the requirements of the job?</h4>
<ul>
<li>Bachelor’s degree in a related field, and 4-8 years of relevant experience.</li>
<li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li>
<li>Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.</li>
<li>Ability to write reports, business correspondence, and procedures.</li>
<li>Ability to apply mathematical operations to tasks such as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.</li>
<li>Proficiency in quality engineering tools and methods (e.g., geometric dimensioning, statistical analysis, seven tools of quality).</li>
<li>Strong interpersonal skills and ability to clearly communicate in both written and oral forms with others.</li>
<li>Strong interpersonal, analytical, and problem-solving skills.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Regularly required to stand or sit; walk; kneel, crouch, or crawl; talk or hear; and use hands and arms to finger, handle, or feel objects, tools, or controls.</li>
<li>Occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required to perform mechanical inspections include distance vision, peripheral vision, depth perception, close vision, and ability to adjust focus.</li>
<li>The noise level in the work environment varies from moderate to loud.</li>
<li>Required to wear additional safety equipment in other areas, which may require medical certification.</li>
</ul>
<h4>How to apply and next steps?</h4>
<p>Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within one business day.</p>
<h4>About Kable Workforce Solutions</h4>
<p>For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.</p>
<p>We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.</p>
<p>Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive.</p>
<p>This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.</p></p><p></p>
<p><br></p><p>The Opportunity The Senior Resource & Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time . The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally. You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies. This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.</p><p>Core Responsibilities</p><p><strong>Strategic Resource Planning & Deployment</strong> Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives. Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity. Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans. Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks. Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities. Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.</p><p><strong>International Client & Stakeholder Management</strong> Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies. Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders. Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements. Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs. Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation. Negotiate priorities and resource allocation when demand exceeds available capacity. Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.</p><p><strong>People Management & Talent Development</strong> Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities. Match resources with assignments that balance business needs with professional development and career progression. Conduct regular performance and engagement follow-ups with Centre of Excellence resources. Provide coaching, feedback, and support to help employees improve their performance and develop professionally. Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders. Support succession planning and retention of high-performing and high-potential talent. Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.</p><p><strong>Utilization, Capacity & Performance Management</strong> Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs. Analyze resourcing data and translate findings into actionable recommendations for leadership. Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness. Identify resources that are underutilized or overloaded and proactively rebalance workloads. Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements. Use data to support workforce planning and resource investment decisions.</p><p><strong>Technology & AI Capability Development</strong> Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire. Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation. Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities. Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development. Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives. Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.</p><p><strong>Recruitment & Workforce Planning</strong> Partner with leadership and recruitment teams to forecast future talent requirements. Participate in identifying, interviewing, and selecting technology and AI talent. Help define hiring priorities based on projected demand, skills gaps, and strategic business needs. Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.</p><p><strong>Operational Excellence & Continuous Improvement</strong> Continuously improve resource management processes, tools, reporting, and communication practices. Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement. Collaborate with other leaders to share best practices and improve resource management standards across the organization. Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment. Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.</p><p>What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities. Centre of Excellence utilization and productivity remain at healthy levels. Portfolio company leaders view the Centre of Excellence as a trusted technology partner. Resource performance issues and client concerns are identified and resolved quickly. Capacity and hiring requirements are anticipated rather than reacted to. High-performing resources are retained, developed, and given meaningful career opportunities. Technology and AI capabilities continuously evolve with the needs of Aspire's businesses. Leadership has clear visibility into resource capacity, utilization, performance, and future demand.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.</li><li>Strong experience managing or deploying technology professionals across multiple clients, projects, or business units.</li><li>Significant experience working with international clients and stakeholders, ideally across North America, Europe, the Middle East, or other global markets.</li><li>Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning.</li><li>Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.</li><li>Good understanding of modern software development environments, AI, Generative AI, and automation technologies.</li><li>Excellent people management, coaching, and relationship-building skills.</li><li>Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.</li><li>Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.</li><li>Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.</li><li>Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.</li><li>Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.</li><li>Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.</li><li>Comfortable managing ambiguity, multiple priorities, and tight deadlines.</li><li>Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.</li><li>Proven ability to drive process improvements and change management initiatives.</li></ul>
<p>About Global Gate Global Gate is an independent Diversified Financial Group delivering wealth management, asset management, private banking, insurance and alternative investment management (private equity and real estate) activities. Founded in 2013 with a vision to build a global institution that stands the test of time, the Group manages $8bn in assets and operates across seven offices - London, Geneva, New York, Paris, Luxembourg, Dubai and Beirut. Global Gate puts its clients' interests at the heart of everything it does, delivering a full-spectrum approach to protecting their assets, growing their wealth, and building relationships that last across generations. Why This Role is Unique We are seeking a Senior Communications Manager. This is a unique opportunity to build the function from the ground up, shaping the Group's communication strategy across internal and external audiences while supporting its continued international growth. Working closely with senior leadership, the successful candidate will define and execute a comprehensive communications strategy that strengthens the Group s reputation, enhances brand visibility, and ensures consistent messaging across regions and business lines. The role combines strategic vision with hands-on execution and will influence executive positioning, corporate reputation, internal communication, and the continued development of the Group s communication culture. Location The location will remain flexible and will be considered based on the candidate s profile and the needs of the Group. The role will involve regular interaction across Global Gate s international offices and travel when required. Key Responsibilities External Communications Develop the Group communication strategy and narrative, translating Global Gate s business, culture, positioning, and achievements into clear and compelling communications for different external audiences. Strengthen and protect the Global Gate brand, ensuring consistent positioning, identity, messaging, and communication standards across business lines and markets. Lead the Group s media and public relations activity, building trusted relationships with journalists and relevant external stakeholders and identifying opportunities to strengthen the Group s visibility. Advise and support senior leadership on executive communications, including key messages, speeches, thought leadership, media preparation, and external positioning. Oversee the Group s corporate website and digital communication channels, including social media, content strategy, SEO, SEM, and communication analytics. Develop targeted communication approaches for different audiences and markets, reflecting business priorities and relevant cultural and market considerations. Coordinate communication around external events, sponsorships, partnerships, and other strategic Group initiatives. Monitor the Group s external profile and reputation, preparing and coordinating an appropriate communication response when reputational or crisis-related matters arise. Measure the effectiveness of communication initiatives, using relevant data and insights to continuously improve reach, engagement, and impact. Internal Communications Build the Group s internal communication approach, creating the appropriate governance, channels, formats, and communication rhythm across Global Gate. Establish a network of communication stakeholders across business lines and locations, enabling effective information flow and greater consistency across the Group. Develop practical communication templates, standards, and tools that support clear and consistent communication across divisions. Partner with leadership and business teams on communications linked to strategic initiatives and organizational change, including acquisitions, integrations, restructurings, and new processes. Adapt communications to different cultural and geographical contexts while maintaining alignment with the Group s shared identity and values. Build understanding and engagement around the Communications function, helping stakeholders recognize how effective communication supports the business, its people, and its reputation. Qualifications and Key Skills Education Bachelor s or Master s degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field. Experience 8+ years of experience across corporate and 360 communications, preferably within financial services, asset management, private banking, investments, or a related industry. Previous experience establishing, building, or significantly developing a Communications function is strongly preferred. Experience operating within an international and multicultural organization is a strong advantage. Fluency in French and English is mandatory. Willingness to travel internationally as business needs require. Technical / Functional Skills Corporate Communications: Strong experience across media relations, corporate and brand communications, executive communications, reputation management, and external positioning. Communication Strategy: Ability to design and execute a comprehensive communication strategy aligned with the Group s business priorities. Executive Advisory: Experience advising senior leaders on key messaging, thought leadership, speeches, media engagement, and executive positioning. Media and Stakeholder Relations: Ability to build trusted relationships with journalists, external stakeholders, and relevant communication partners.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s or Master s degree in Communications, Marketing, Public Relations, Journalism, Business, or a related field. Experience 8+ years of experience across corporate and 360 communications, preferably within financial services, asset management, private banking, investments, or a related industry. Previous experience establishing, building, or significantly developing a Communications function is strongly preferred. Experience operating within an international and multicultural organization is a strong advantage. Fluency in French and English is mandatory. Willingness to travel internationally as business needs require. Technical / Functional Skills Corporate Communications: Strong experience across media relations, corporate and brand communications, executive communications, reputation management, and external positioning. Communication Strategy: Ability to design and execute a comprehensive communication strategy aligned with the Group s business priorities. Executive Advisory: Experience advising senior leaders on key messaging, thought leadership, speeches, media engagement, and executive positioning. Media and Stakeholder Relations: Ability to build trusted relationships with journalists, external stakeholders, and relevant communication partners. Digital Communications: Strong understanding of social media strategy, SEO, SEM, digital content management, and communication analytics. Storytelling and Content Development: Excellent writing and storytelling capabilities, with the ability to translate complex financial and business topics into clear and engaging communications. Communication Measurement: Ability to define relevant communication metrics and use performance insights to improve communication effectiveness. Behavioral Competencies Leadership and Influence: Ability to build and lead the Communications function while influencing stakeholders across different levels, business lines, and locations. Strategic Thinking: Ability to understand business priorities and translate them into practical communication strategies and actions. Entrepreneurial Mindset: Comfortable building from the ground up and operating in a growing organization where structures and ways of working continue to evolve. Function Building and Credibility: Ability to establish the Communications function, build trust across the organization, and demonstrate its value to senior stakeholders and business teams. Relationship Building: Strong interpersonal skills and the ability to establish credibility with senior leaders, colleagues, media contacts, and external stakeholders. Organization and Execution: Highly organized, with strong project management, prioritization, and delivery skills. Adaptability: Able to operate effectively across different cultures, geographies, business priorities, and stakeholder expectations. Collaboration and Humility: Able to take ownership and act proactively while remaining collaborative, open, and grounded.</p>
<p>Under the overall supervision of the OCHA Head of Office or their delegate, the incumbent works closely with the Head of Humanitarian Finance Unit/Fund Manager. Responsibilities Within delegated authority, the Humanitarian Affairs Officer/AIT Liaison will be responsible for the following duties: Monitors, analyzes and reports on humanitarian developments, disaster relief/management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU). Organizes and prepares studies on humanitarian, emergency relief and related issues; organizes follow-up work, including interagency technical review meetings to support policy development work and decision-making on important issues. Participates in large, complex projects, to include disaster assessment or other missions; assists in the coordination of international humanitarian/emergency assistance for complex emergency/disaster situations and in ensuring the necessary support (e.g. staff, funding, specialized equipment, supplies, etc.); drafts situation reports to the international community, apprising of situation to date and specifying unmet requirements of stricken countries. Partners with other humanitarian agencies to plan and evaluate humanitarian and emergency assistance programmes and help ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations. Manages the production of appeals for international assistance; ensures the proper use and spending of donor contributions channeled through OCHA. Assists in the production of appeals for international assistance; ensures the proper use and spending of donor contributions channeled through OCHA. Establishes and maintains contacts with government officials, other UN agencies, non-governmental organizations, diplomatic missions, media, etc. Undertakes and provides support to technical assistance and other field missions, e.g. participates in field trips to undertake in-depth reviews of specific country coordination mechanisms. Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, parliamentary documents, briefings, case studies, presentations, correspondence, etc. Serves as the primary focal point on specific topics or policy-related issues (AIT management and proper functioning); keeps abreast of latest developments, liaises with other humanitarian organizations, donors, etc., ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues. Reviews and provides advice on policy issues related to safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance. Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters. Provides guidance to, and may supervise, new/junior staff. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. Performs other duties as required. Competencies Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related human rights issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Education Advanced university degree (Master s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree. Job - Specific Qualification Not available. Work Experience A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required. Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is required. Experience in monitoring, reporting, and information sharing is required. Experience in programme management including risk management and analysis is desirable. Relevant experience in a humanitarian context within the UN common system or in a comparable international organization is desirable. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required.</li><li>Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is required.</li><li>Experience in monitoring, reporting, and information sharing is required.</li><li>Experience in programme management including risk management and analysis is desirable.</li><li>Relevant experience in a humanitarian context within the UN common system or in a comparable international organization is desirable.</li><li>Relevant experience in the Middle East region where the position is based is desirable.</li><li>Competencies: Professionalism, Analytical capacity, Judgment, Research ability, Ability to work under extreme pressure, Accountability, Client Orientation.</li><li>Languages: English required. Arabic desirable.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong><em>This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. The territory will include the following key areas: Portland, ME, Burlington, VT and Lebanon, NH. </em></strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.</li><li>Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<ul>
<li><strong>Design experiences that make AI feel trustworthy</strong><br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li><strong>Turn complex problems into intuitive workflows</strong><br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li><strong>Raise the quality bar across the product</strong><br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li><strong>Help customers adopt AI faster</strong><br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li><strong>Design for Arabic-first enterprise users</strong><br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li><strong>Build systems, not just screens</strong><br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li><strong>Use research to inform decisions</strong><br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li><strong>Elevate the people around you</strong><br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
</ul>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<ul>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
</ul>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<ul>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
</ul>
<p>Beyond experience, you'll thrive here if:</p>
<ul>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
</ul>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<ul>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
</ul>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<ol>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li>
</ol></p><p></p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br>\nUnlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br>\nAs AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<br>\nConversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<br>\nThe Monitoring & Research domain sits at the center of that challenge.<br>\nThis is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br>\nAs senior product manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br>\nYou'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br>\nIf you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br>\nYou'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br>\nYou'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br>\nSuccess in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<br>\nYou'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<br>\nYou'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br>\nYou'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br>\nYou'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br>\nYou'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
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Result of Service<br>The consultant is expected to provide the following deliverables i. Prepare a “Size of the middle class: trends and updates" chapter (approximately 20 pages). [30 September 2026] ii. Prepare a “Living conditions of the middle class” chapter, including a section on "Trends in inequality perceptions.” (approximately 20 pages). [15 December 2026] All deliverables produced will become property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>5 Months<br> Duties and Responsibilities<br>Background The 2030 Agenda for Sustainable Development as well as the Post-2030 Agenda recognizes that fighting poverty according to all its forms is among the greatest global challenges and is indispensable for sustainable development. Meanwhile, across the developing world, poverty reduction has been slow and inconsistent. The case in point is the Arab region, where poverty has been rising over the past two decades due to various adverse shocks – notably the pandemic, recurring conflict, man-made and natural disasters, and global inflation. With the weight of this evidence, there is considerable concern regarding the capacity of Arab developing countries to recover and transition out of poverty in the coming years. To support its member States with designing policies for alleviating economic poverty according to various definitions, UN ESCWA has advanced novel approaches for measuring and projecting poverty and vulnerability consistently across countries and years. ESCWA’s recent publications on money metric poverty, inequality, and the middle class in Arab countries show poverty has been on the rise, particularly in low-income Arab countries. They also found that a substantial share of the middle class in middle income countries – defined through a social lens – was either consumption-poor or vulnerable to falling into poverty. These findings reveal the lived realities of socioeconomic insecurity and downward mobility in the region. Recent conflicts such as the ongoing War on Iran and the closure of the Strait of Hormuz have further exacerbated deprivation and vulnerability by causing destruction and displacement, income shocks, and surging costs of fuels and other basic commodities. The War on Iran has also illustrated that no Arab subregion or country income group is immune to the impacts of conflict. Economic inequality does not drive the long-term poverty trends. In fact, income inequality has been stagnating or falling in much of the region, and wealth inequality has also been stagnating or even falling in Arab middle-income and high-income countries, even though it has risen in Arab least developed countries (LDCs). Trends in social inequalities corroborate the improved inclusiveness of the environment and socioeconomic opportunities across social groups such as men and women, and urban and rural households. This has given rise to the Arab Inequality Puzzle (World Bank, 2013). Understanding the role of countries’ economic growth and its trickledown to ordinary and vulnerable households is an important part of solving the poverty–inequality puzzle. While Arab economies at large have been expanding, most workers have not reaped benefits from this growth or from their own enhanced human capital. Earnings and returns to schooling have been stagnating or declining. The segmentation of Arab countries’ labour markets thus provides additional clues to solving the puzzle. The share of precarious jobs has been increasing in the past decade, particularly since the onset of the COVID-19 pandemic, and the technology-enabled proliferation of the informal platform and gig economy. Arab countries’ efforts to wean themselves off the resource extraction economy has also contributed to the attrition of decent jobs, as it has not been accompanied by an adequate creation of formal green jobs. Indeed, household income surveys point to the stagnation or decline in take-home incomes and consumption expenditures. Is it that their distribution in household surveys could be grossly underestimated? Indeed, recent studies suggest that misreporting and exclusion of certain households’ incomes typically underestimates the earnings distribution, particularly its top deciles. Purpose of the consultancy The forthcoming report attempts to resolve the Arab Inequality Puzzle with these stylized facts relying on the most recent national accounts data and household income and expenditure surveys for over 150 countries. The analytical focus and policy implications are primarily geared to Arab countries. In addition to elucidating the poverty–inequality nexus, which has important policy implications for Arab countries, the report’s second main objective is to produce a revised set of inequality measures that factor in the estimated missing top incomes. The accompanying database will complement ESCWA’s existing databases as well as the Money Metric Poverty and Inequality Assist Tool (MPAT) which are publicly available for researchers and policy makers in Arab countries and globally. Given the significance of the undertaking and the novelty of the tentative findings, ESCWA is recruiting a consultant to assist with the development of methodologies, and production and interpretation of new results for the forthcoming “Making Sense of the Poverty and Inequality Puzzle in Arab Countries” Report. The Consultant will conduct analysis, produce new results and their interpretation, and draft two new chapters for the Report, namely “Size of the middle class: trends and updates", and “Living conditions of the middle class,” including a section on "Trends in inequality perceptions.” Duties and responsibilities Reporting to the Poverty Project Coordinator, under the broad supervision of the Cluster Leader, the consultant will work closely with the Poverty Project team, assisting in the following areas: 1- Collect, synthesize, and analyze data on socioeconomic vulnerabilities and poverty levels including trends across time. 2- Draft a “Size of the middle class: trends and updates" chapter. 3- Draft a “Living conditions of the middle class” chapter, including a section on "Trends in inequality perceptions.” 4- Assist in other related tasks as requested by the supervisor.<br> Qualifications/special skills<br>A masters degree in economics, statistics or related fields is or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1 year of professional work experience in experience in conducting quantitative analysis of data using statistical software, economic data analysis, presentation, drafting and visualization is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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