Admin Assistant Jobs
2725 Jobs Found
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.
<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.
<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.
<br>Control and monitor access to restricted and staff-only areas.
<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.
<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.
<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.
<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.
<br>Prepare accurate and detailed security incident reports and maintain appropriate records.
<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.
<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.
<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.
<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.
<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.
<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.
<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.
<br>Follow all hotel security policies, procedures, and standards.
<br>Ensure compliance with applicable local laws and hotel requirements.
<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.
<br>Participate in regular security drills, training sessions, and emergency response exercises.
<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.
<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.
<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.
<br>Guest Service Responsibilities
<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.
<br>Provide assistance and directions to guests when appropriate.
<br>Handle sensitive or difficult situations calmly and professionally.
<br>Ensure security procedures do not negatively affect the guest experience.
<br>Maintain a visible but discreet security presence throughout the hotel.
<br>Qualifications & Requirements
<p><h4>Job description</h4>
<p>Now hiring apartment maintenance technicians! Put your maintenance skills to work! We are currently hiring apartment maintenance technicians for communities near you. We are seeking motivated, quick learners with a positive attitude to join our team.</p>
<p>If you're dependable, eager to grow, and ready to contribute to well-maintained apartment communities, we encourage you to apply today and start building your career in property management!</p>
<h4>Why join us?</h4>
<ul>
<li>Fast and simple hiring process—apply online today!</li>
<li>Opportunities for permanent placement</li>
<li>Referral bonuses for bringing in new talent</li>
<li>Immediate job placement at great communities</li>
</ul>
<p>As a maintenance technician, you'll address service requests and maintain the community at the direction of the maintenance supervisor or property manager.</p>
<h4>Primary responsibilities include:</h4>
<ul>
<li>Complete service tickets and work orders efficiently and accurately</li>
<li>Prepare vacant apartments for new residents by managing the turnover process</li>
<li>Keep grounds and common areas clean and free of debris</li>
<li>Deliver exceptional customer service</li>
<li>Perform electrical, plumbing, appliance, and carpentry repairs, including:</li>
<ul>
<li>Repairing electrical circuits, switches, and breakers</li>
<li>Servicing and installing light fixtures and appliances (stoves, refrigerators, washers, dryers)</li>
<li>Fixing and replacing toilets, sinks, vanities, disposals, and caulking</li>
<li>Handling minor carpentry repairs, including doors, window screens, and blinds</li>
<li>Painting and drywall repair as needed</li>
<li>Removing bulk trash, including discarded appliances</li>
<li>Clearing drains and sewer lines (up to 4 feet)</li>
</ul>
</ul>
<p>Start working fast with us—apply today!</p>
<h4>Requirements:</h4>
<ul>
<li>Basic knowledge of maintenance repair and service across multiple areas</li>
<li>Previous apartment maintenance experience</li>
<li>HVAC certification is a plus</li>
<li>Capable of lifting up to 40 pounds and safely using ladders</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to work weekends as required</li>
</ul>
<p>We are a leading staffing provider to the property management industry. We are always looking for excellent candidates to fill client positions as they become available.</p>
<p>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran or military status, or any other characteristic protected by law.</p></p><p></p>
<p><h4>Job description</h4>
<p>Now hiring apartment maintenance technicians! Put your maintenance skills to work! We are currently hiring apartment maintenance technicians for communities near you. We are seeking motivated, quick learners with a positive attitude to join our team.</p>
<p>If you're dependable, eager to grow, and ready to contribute to well-maintained apartment communities, we encourage you to apply today and start building your career in property management!</p>
<h4>Why join us?</h4>
<ul>
<li>Fast and simple hiring process—apply online today!</li>
<li>Opportunities for permanent placement</li>
<li>Referral bonuses for bringing in new talent</li>
<li>Immediate job placement at great communities</li>
</ul>
<p>As a maintenance technician, you'll address service requests and maintain the community at the direction of the maintenance supervisor or property manager.</p>
<h4>Primary responsibilities include:</h4>
<ul>
<li>Complete service tickets and work orders efficiently and accurately</li>
<li>Prepare vacant apartments for new residents by managing the turnover process</li>
<li>Keep grounds and common areas clean and free of debris</li>
<li>Deliver exceptional customer service</li>
<li>Perform electrical, plumbing, appliance, and carpentry repairs, including:</li>
<ul>
<li>Repairing electrical circuits, switches, and breakers</li>
<li>Servicing and installing light fixtures and appliances (stoves, refrigerators, washers, dryers)</li>
<li>Fixing and replacing toilets, sinks, vanities, disposals, and caulking</li>
<li>Handling minor carpentry repairs, including doors, window screens, and blinds</li>
<li>Painting and drywall repair as needed</li>
<li>Removing bulk trash, including discarded appliances</li>
<li>Clearing drains and sewer lines (up to 4 feet)</li>
</ul>
</ul>
<p>Start working fast with us—apply today!</p>
<h4>Requirements:</h4>
<ul>
<li>Basic knowledge of maintenance repair and service across multiple areas</li>
<li>Previous apartment maintenance experience</li>
<li>HVAC certification is a plus</li>
<li>Capable of lifting up to 40 pounds and safely using ladders</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to work weekends as required</li>
</ul>
<p>We are a leading staffing provider to the property management industry. We are always looking for excellent candidates to fill client positions as they become available.</p>
<p>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran or military status, or any other characteristic protected by law.</p></p><p></p>
<p><h4>Job overview</h4>
<p>Reporting to the Regional Claims Manager, the Claims Manager holds a senior leadership role responsible for the comprehensive management, operational performance, and strategic direction of the regional health claims unit. This position thrives in an agile, multitasking office environment and serves as a crucial operational link between global/regional management and the local processing team. The Claims Manager is fully accountable for driving team productivity, developing departmental strategies, preparing executive metric reports, and overseeing complex or high-value adjudications. Demonstrating high adaptability, this leader extends beyond traditional claims functions to coordinate cross-functional activities, optimize local workflows, and ensure service delivery consistently exceeds client and stakeholder expectations.</p>
<h4>What you do</h4>
<h4>Key responsibilities</h4>
<p>Responsibilities include, but are not limited to:</p>
<ul>
<li>Leading a team of claims adjusters to achieve departmental KPIs aligned with organizational goals.</li>
<li>Acting as a liaison between global management and the claims team to ensure clear communication and alignment of objectives.</li>
<li>Developing and implementing departmental strategies and goals.</li>
<li>Providing regular updates and reports to regional management on team performance, claims processing, and customer satisfaction.</li>
<li>Participating in strategic planning with clear decision-making processes.</li>
<li>Offering guidance, training, and mentorship to team members to enhance skills and performance.</li>
<li>Monitoring team workload and ensuring equitable task distribution.</li>
<li>Reviewing complex or escalated claims and advising on claim determinations.</li>
<li>Resolving escalated customer inquiries and complaints regarding claims.</li>
<li>Analyzing claims data and performance metrics to identify trends and opportunities for process improvement.</li>
<li>Preparing and presenting reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.</li>
<li>Utilizing data analysis to drive strategic decisions and optimize claims processes.</li>
<li>Actively engaging in operational activities beyond claims to ensure coordinated service delivery that meets and surpasses client expectations.</li>
<li>Assisting in developing and updating claims policies and procedures.</li>
<li>Ensuring team compliance with all regulatory and company guidelines.</li>
<li>Preparing and presenting regular reports on claims activity, performance metrics, and trends.</li>
<li>Analyzing data to identify improvement areas and implementing corrective actions.</li>
<li>Performing other ad hoc duties as required.</li>
</ul>
<h4>What you bring</h4>
<h4>Requirements</h4>
<p>To excel in this role, you should possess the following skills and experience:</p>
<ul>
<li>Bachelor’s degree in medical/paramedical fields, finance, business administration, insurance, or a closely related operational discipline is preferred.</li>
<li>Minimum of 8 years of progressive, hands-on experience in claims management, third-party administration (TPA), or health insurance operations.</li>
<li>At least 4 years in a supervisory, leadership, or management role with a proven track record of effectively managing teams and achieving complex operational objectives.</li>
<li>Strong analytical skills with the ability to interpret complex data, identify trends, detect inefficiencies, and make confident, data-driven decisions.</li>
<li>Detail-oriented with excellent organizational, project management, and time management capabilities, adept at handling multiple priorities in a fast-paced environment.</li>
<li>Proficiency in claims management software and Microsoft Office Suite.</li>
<li>Flexibility to adapt to evolving business needs and perform well under pressure.</li>
<li>Hybrid working options available in line with business requirements and regional policies.</li>
<li>Legal authorization to work in the country of operations.</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>8 to 10 years of total experience in healthcare, insurance, or TPA industries.</li>
<li>Experience with process optimization methodologies such as Lean, Six Sigma, or Agile operational tracking is advantageous.</li>
<li>Fluency in English, both written and verbal.</li>
</ul>
<h4>Personal attributes</h4>
<ul>
<li>Thinks globally while executing locally, effectively translating performance metrics and data trends into sustainable organizational success.</li>
<li>Balances strategic thinking with practical execution.</li>
<li>Confident communicator and facilitator, skilled at building trust across diverse stakeholder groups.</li>
<li>Collaborative and resilient, thriving in dynamic, global environments.</li>
</ul>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>How we hire</h4>
<p>We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>AI policy</h4>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p></p><p></p>
<p>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors feel valued and well-assisted from the moment they arrive. This role combines hospitality, administrative efficiency, and attention to detail by greeting members warmly, managing registrations, and processing payments.</p><p>I. Duties and Responsibilities:</p><p>1. Welcome and greet all members and visitors in a professional, friendly manner</p><p>Stand or sit upright, maintain eye contact, and smile when greeting members. Use members names, when possible, to create a personalized experience. Provide support to all members inquiries and guide them</p><p>2. Register new members and manage membership renewals</p><p>Guide new members through the registration process, ensuring processes are completed accurately. Verify and input member details into the system, maintaining accuracy and confidentiality. Explain membership packages, promotions, and benefits clearly.</p><p>3. Handle cash and process transactions accurately</p><p>Process payments for memberships, products, or services through cash, card, or digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and reconciliation. Report any discrepancies or errors to the manager immediately.</p><p>4. Maintain a clean, organized, and professional reception area</p><p>Keep the desk surface tidy and organized</p><p>Ensure the area around the reception is clean and welcoming at all times. Report any facility maintenance issues to the appropriate department promptly.</p><p><strong>Desired Candidate Profile</strong></p><p>Empathy and patience: especially when handling complaints or frustration.</p><p>Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer s experience.</p><p>Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.</p><p>Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture.</p><p>Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.</p><p>Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations.</p>
<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.</p><p>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.</p><p>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.</p><p>Control and monitor access to restricted and staff-only areas.</p><p>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.</p><p>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.</p><p>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.</p><p>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.</p><p>Prepare accurate and detailed security incident reports and maintain appropriate records.</p><p>Protect guest privacy and confidentiality and handle sensitive information with discretion.</p><p>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.</p><p>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.</p><p>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.</p><p>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.</p><p>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.</p><p>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.</p><p>Follow all hotel security policies, procedures, and standards.</p><p>Ensure compliance with applicable local laws and hotel requirements.</p><p>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.</p><p>Participate in regular security drills, training sessions, and emergency response exercises.</p><p>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.</p><p>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.</p><p>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities</p><p>Maintain a professional, respectful, and discreet attitude when interacting with guests.</p><p>Provide assistance and directions to guests when appropriate.</p><p>Handle sensitive or difficult situations calmly and professionally.</p><p>Ensure security procedures do not negatively affect the guest experience.</p><p>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><br>
<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. Control and monitor access to restricted and staff-only areas. Monitor hotel entrances and exits and ensure appropriate access procedures are followed. Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. Prepare accurate and detailed security incident reports and maintain appropriate records. Protect guest privacy and confidentiality and handle sensitive information with discretion. Provide discreet security support for VIP guests, executives, celebrities, and special events when required. Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. Conduct security checks of vehicles and parking areas in accordance with hotel procedures. Safeguard hotel assets, equipment, keys, access cards, and other controlled items. Follow all hotel security policies, procedures, and standards. Ensure compliance with applicable local laws and hotel requirements. Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. Participate in regular security drills, training sessions, and emergency response exercises. Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities</p><p>Maintain a professional, respectful, and discreet attitude when interacting with guests. Provide assistance and directions to guests when appropriate. Handle sensitive or difficult situations calmly and professionally. Ensure security procedures do not negatively affect the guest experience. Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. Control and monitor access to restricted and staff-only areas. Monitor hotel entrances and exits and ensure appropriate access procedures are followed. Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. Prepare accurate and detailed security incident reports and maintain appropriate records. Protect guest privacy and confidentiality and handle sensitive information with discretion. Provide discreet security support for VIP guests, executives, celebrities, and special events when required. Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. Conduct security checks of vehicles and parking areas in accordance with hotel procedures. Safeguard hotel assets, equipment, keys, access cards, and other controlled items. Follow all hotel security policies, procedures, and standards. Ensure compliance with applicable local laws and hotel requirements. Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. Participate in regular security drills, training sessions, and emergency response exercises. Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. Perform other security-related duties as assigned by the Security Supervisor or Security Manager. Guest Service Responsibilities Maintain a professional, respectful, and discreet attitude when interacting with guests. Provide assistance and directions to guests when appropriate. Handle sensitive or difficult situations calmly and professionally. Ensure security procedures do not negatively affect the guest experience. Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. Hospitality or hotel management education is an advantage. Excellent communication and interpersonal skills. Fluent English; Arabic and French are strong advantages. Professional appearance and excellent personal presentation. Strong customer-service and problem-solving skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. Strong attention to detail and ability to multitask. Positive attitude, teamwork, and a genuine passion for hospitality.</p><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.<br>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Requirements</p>
<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><br>
<p><h4>About Infoquest</h4>
<p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p>
<p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p>
<p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p>
<h4>Role Overview</h4>
<p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p>
<p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p>
<h4>Key Responsibilities</h4>
<strong>Recruitment & Talent Acquisition</strong><br>
<li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li>
<li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li>
<li>Screen applications and coordinate subsequent interview stages with hiring managers.</li>
<li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li>
<li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li>
<li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li>
<li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li>
<strong>Onboarding & Orientation</strong><br>
<li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li>
<li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li>
<li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li>
<li>Support new employees throughout their integration into the company.</li>
<strong>HR Administration</strong><br>
<li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li>
<li>Support the development, implementation, and communication of HR policies and procedures.</li>
<li>Maintain HR databases and generate reports as needed.</li>
<li>Assist with HR documentation, employee letters, and administrative processes.</li>
<strong>Employee Relations & Engagement</strong><br>
<li>Coordinate employee engagement activities, team-building events, and company outings.</li>
<li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li>
<li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li>
<li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li>
<strong>Performance Management & Learning & Development</strong><br>
<li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li>
<li>Help with learning and development initiatives and maintain training records.</li>
<li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li>
<li>Support managers and employees in achieving development objectives and growth goals.</li>
<h4>What We're Looking For</h4>
<li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li>
<li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li>
<li>Strong interviewing, communication, and stakeholder management skills.</li>
<li>Excellent organizational and time-management abilities.</li>
<li>Ability to manage multiple priorities and projects simultaneously.</li>
<li>Strong attention to detail and administrative skills.</li>
<li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li>
<li>Comfortable operating in a fast-paced, performance-driven environment.</li>
<li>Strong sense of ownership, accountability, and initiative.</li>
<li>Fluency in English is required; additional languages are a plus.</li>
<h4>What We Offer</h4>
<li>Clear career progression and access to learning and development programs.</li>
<li>Exposure to international hiring and HR initiatives across multiple markets.</li>
<li>The opportunity to play a key role in the growth of a rapidly scaling company.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>
Description:
<br>We are seeking an Admissions Specialist to support prospective students throughout the university application and enrolment process.
<br>
<br>The successful candidate will communicate regularly with students, universities, embassies, partner institutions and internal departments to ensure that applications and documents are completed accurately and within the required deadlines.
<br>
<br>Key Responsibilities:
<br>
<br>Guide students through the university admissions and application process.
<br>Explain admission requirements, required documents and application steps.
<br>Collect, review, organise and follow up on student documents.
<br>Monitor application progress and ensure deadlines are met.
<br>Communicate professionally with students through email, WhatsApp and phone.
<br>Coordinate with universities, embassies, partner institutions and internal departments.
<br>Support students with interview preparation, visa documentation and enrolment procedures when required.
<br>Maintain accurate and up-to-date student records using CRM and internal systems.
<br>Follow up on missing documents and outstanding actions.
<br>Refer complicated or escalated cases to the relevant supervisor.
<br>Assist with administrative duties related to student applications.
<br>
<br>Requirements:
<br>
<br>Bachelor’s degree in business administration, education, communication, management or a related field.
<br>One to two years of relevant experience.
<br>Fluent in written and spoken English and Arabic.
<br>Strong communication, organisational and time-management skills.
<br>Excellent attention to detail and ability to meet deadlines.
<br>Comfortable using phone, email, WhatsApp, CRM systems and digital collaboration tools.
<br>Professional, proactive, solution-focused and student-centred.
<br>Experience in education or student services is an advantage.
<br> Working Schedule:
<br>
<br>Monday to Friday: 9:00 a.m. to 6:00 p.m., with a one-hour break.
<br>Saturday: 9:00 a.m. to 1:30 p.m., with a 30-minute break