Airline Ticketing Agent Jobs

<p>Balance the day's books, verify room charges and taxes, and reconcile cash drawers and credit card payments. Welcome late-night arrivals, process check-outs, handle phone inquiries, and manage room reservations. Address guest requests or com</p>

1. Role & Job Purpose <br>The role combines guest reception, reservations management, operational coordination of furnished apartments, and personal assistant duties to the Owner. <br>The candidate will ensure smooth daily operations, high-quality guest experience, and efficient administrative support. <br>This is a hybrid role requiring active involvement in daily operations of Germac Suites as well as dedicated personal assistance to the Owner, ensuring efficiency, accuracy, and smooth coordination across all areas. <br> <br>2. Main Job Tasks and Key Responsibilities <br>A. Guest Reception & Experience <br>* Welcome guests and manage check-in and check-out processes. <br>* Respond to guest inquiries, requests, and complaints, ensuring timely resolution. <br>* Provide information on apartments, building rules, and local services. <br>* Maintain accurate guest records and ensure high service standards throughout stays. <br> <br>B. Reservations & Booking Management <br>* Manage bookings via Booking.com, Airbnb, direct bookings, and other platforms. <br>* Maintain updated calendars, availability, rates, and listings. <br>* Handle inquiries, modifications, cancellations, and upcoming reservations. <br>* Monitor guest reviews and coordinate responses when needed. <br> <br>C. Operations, Housekeeping & Maintenance <br>* Coordinate with housekeeping to ensure apartments are clean and ready before arrivals. <br>* Communicate check-in/check-out schedules to relevant teams. <br>* Report and follow up on maintenance issues until completion. <br>* Manage keys and access control. <br>* Monitor apartment readiness and overall condition. <br>* Liaise with suppliers and service providers when required. <br> <br>D. Accounting & Financial Coordination <br>* Coordinate with accounting on payments, deposits, refunds, and invoicing. <br>* Track and reconcile payments from cash, bank transfers, and booking platforms. <br>* Follow up on outstanding balances. <br>* Prepare daily or periodic operational and financial reports. <br>* Report discrepancies immediately to management. <br> <br> <br>E. Personal Assistant to the Owner <br>* Arrange travel, reservations, and logistics when required. <br>* Documents filing. <br>* Follow up on tasks and provide updates. <br>* Handle administrative requests. <br>* Maintain strict confidentiality and discretion at all times. <br> <br>3. Requirements & Qualifications <br>* Experience in hospitality, front desk, serviced apartments, short-term rentals, administration, or personal assistance. <br>* Experience with Booking.com, Airbnb, or similar platforms is an advantage. <br>* Basic accounting and strong computer skills email, Microsoft Office, online systems. <br>* Strong communication and customer service skills. <br>* Excellent organization, multitasking, and follow-up abilities. <br>* High attention to detail and ability to work independently. <br>* Professional appearance and conduct. <br>* Fluent in Arabic and English French is a plus. <br>* Trustworthy and capable of handling confidential information

We are looking for a professional, friendly, and guest-oriented Hostess to join our team in Jounieh. <br> <br>The Hostess will be responsible for managing reservations, warmly welcoming and greeting guests upon arrival, and ensuring the efficient and timely seating of guests at their reserved tables, contributing to a smooth and enjoyable dining experience

Balance the day's books, verify room charges and taxes, and reconcile cash drawers and credit card payments. <br>- Welcome late-night arrivals, process check-outs, handle phone inquiries, and manage room reservations. <br>- Address guest requests or complaints, schedule wake-up calls, and assist with basic concierge needs. <br>- Prepare daily revenue, occupancy, and statistical reports for hotel <br>- Monitor lobby security, act as the main emergency contact, and coordinate with overnight maintenance. <br> <br>Can Join Immediately

<p>- Handling reservation requests via phone with professionalism and promptness. - Entering bookings accurately into the reservation system, and managing modifications and cancellations. - Sending reminders or confirmations to guests. - Coordina</p>

<p>Creating and managing room reservations via the hotel s software.</p><p>Greeting and checking guests in.</p><p>Answering questions and resolving problems, such as towel refills or key card issues.</p><p>Collaborating with hotel staff.</p><p>Documenting reservations, service requests and incidents.</p><p>Following the property s cash-handling procedures</p>

Radisson Blu Martinez Hotel, Beirut is seeking to hire Front Office Supervisor <br> <br>Job Duties & Responsibilities <br>• Welcome guests and ensure a professional and friendly check-in and check-out experience <br>• Monitor guest satisfaction and promptly resolve complaints or service issues <br>• Ensure accurate handling of reservations, room assignments, billing, payments, and guest requests <br>• Coordinate effectively with Housekeeping, Reservations, Maintenance, and other departments <br>• Ensure proper cash handling and accurate completion of shift reports <br>• Maintain high standards of service, professionalism, and guest confidentiality <br>• Assist the Front Office Manager with administrative and operational duties as required <br>Job Requirements <br>• Previous experience in a front office or guest services role, preferably within a hotel or hospitality environment <br>• Previous supervisory or team-lead experience is preferred <br>• Excellent communication and interpersonal skills <br>• Strong customer service and problem-solving abilities <br>• Good organizational and multitasking skills <br>• Ability to remain calm and professional under pressure <br>• Familiarity with hotel property management systems (PMS) is preferred <br>• Professional appearance and a positive, guest-focused attitude <br>• Flexibility to work shifts, weekends, and public holidays as required

<p>Lancaster Eden Bay is looking for a Reservation agent supporting the Front office operations. The candidate should coordinate the daily activities of the reservation team, and support the front office operations. Handle customer inquiries and complaints.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a 5-star hotel is needed<br>Available to work on weekends.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>What is required</b></p><p>Take part of the team responsible in procurement of aviation fuel and related services for 28 leading airlines In the Middle East region. The role includes global tenders, supplier negotiations, contract management, fuel risk analysis, and collaboration with internal and external stakeholders to meet airlines’ strategic goals.</p><p><br></p><p><b>Tasks:</b></p><p>· Assist in conducting fuel tenders and negotiating contracts with suppliers.</p><p>· Evaluate annual fuel requirement across regions and periodic planning for tendering and renewals.</p><p>· Evaluate, select, and manage global and regional fuel suppliers.</p><p>· Negotiate commercial terms including pricing, delivery, and credit terms.</p><p>· Monitor supplier performance and ensure contract compliance of AACO member airlines.</p><p>· Track fuel price trends and market movements (e.g., Platts, Brent).</p><p>· Monitor environmental regulations and incorporate sustainable fuel initiatives where applicable (e.g., SAF - Sustainable Aviation Fuel).</p><p>· Look for new players to increase the number of fuel suppliers and into-plane agents bidding in AACO tenders.</p><p>· Issuing call of meetings, agendas, minutes of meetings based on team input.</p><p>· Help in organizing the fuel forum and review the team’s work in their relevant tasks.</p><p>· Organize or coordinate with AACO training center fuel courses.</p><p>· Contribute to the Fuel Bulletin and issuing the Fuel Bulletin after receiving and reviewing the final input from team.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Competencies</b>:</p><p><br></p><p>· Excellent communication, negotiation, and interpersonal skills</p><p>· Experienced in business development and energy market assessment. Airline experience is a plus</p><p>· Good command of English in both speaking and writing</p><p>· Ability to travel</p><p>· Experience in e-tendering is a plus</p></div>

<p>Hassoun Travel is looking for a motivated and experienced Travel Consultant &amp; Sales Executive to join our team.</p><p>The selected candidate will be responsible for assisting clients with complete travel arrangements, from the initial inquiry and quotation to booking, ticketing, follow-up, and after-sales support.</p><p>Key Responsibilities:</p><ul><li>Handle customer inquiries through phone, WhatsApp, email, social media, and walk-in clients.</li><li>Search, quote, book, and manage airline reservations using GDS systems.</li><li>Handle ticket issuance, reissuance, cancellations, and refunds.</li><li>Understand airline fare rules, baggage policies, ticketing deadlines, and booking conditions.</li><li>Search and book hotels, airport transfers, tours, excursions, travel insurance, and other travel services.</li><li>Prepare customized holiday packages according to the client's destination, budget, and preferences.</li><li>Create professional quotations and travel itineraries.</li><li>Assist clients with visa requirements and travel documentation.</li><li>Coordinate reservations and special requests with airlines, hotels, DMCs, and other suppliers.</li><li>Follow up with potential clients and convert inquiries and quotations into confirmed bookings.</li><li>Promote and upsell suitable travel products and services.</li><li>Assist with corporate and business travel requests.</li><li>Handle booking changes, travel disruptions, and customer issues professionally.</li><li>Maintain accurate client and reservation records.</li><li>Stay updated on destinations, airline policies, travel regulations, visa requirements, promotions, and industry developments.</li><li>Provide excellent customer service before, during, and after the client's trip.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for someone who is professional, organized, sales-oriented, detail-focused, and capable of managing several travel requests simultaneously.</p><p>Previous experience in a travel agency is highly preferred.</p>

Job description : <br>-Oversee daily floor operations and ensure smooth service. <br>-Lead, supervise, and motivate the front-of-house team. <br>-Ensure exceptional guest experience and high service standards. <br>-Handle guest feedback and resolve issues professionally. <br>-Coordinate with the kitchen and management team. <br>-Manage reservations, seating, and floor organization. <br>-Train and support team members while monitoring performance. <br>-Ensure hygiene, cleanliness, and company standards are maintained. <br> <br>Requirements: <br> <br>- 3+ years of experience in a similar restaurant/hospitality role. <br>- Strong leadership and communication skills. <br>- Customer-oriented with excellent interpersonal skills. <br>- Ability to work under pressure in a fast-paced environment. <br>- Flexible to work evenings, weekends, and holidays

<p>We're looking for a Procurement Specialist to join our team.</p><p><b><br></b></p><p><b>Main Responsibilities:</b></p><ul><li>Source suppliers &amp; provide quotations</li><li>Compare offers and quotations versus price and quality</li><li>Follow up on the budget related to the department purchase</li><li>Issue purchase orders</li><li>Track delivery</li><li>Monitor inventory &amp; maintain procurement records</li><li>Knowledge in travel and hotel reservation is a plus</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain</li><li>Business Administration, or related field</li><li>Maximum 5 years of relevant experience</li><li>Knowledge in procurement modules</li><li>Strong negotiation skills</li></ul>

A hotel in Hamra looking for Receptionist,bellboy and Night Audit with minimum experience 2 years send cv to <br>reservations@plazabeirut.com or call 03866188

We're looking for a Procurement Specialist to join our team. <br> <br> Main Responsibilities: <br> <br>- Source suppliers & provide quotations <br>- Compare offers and quotations versus price and quality <br>- Follow up on the budget related to the department purchase <br>- Issue purchase orders <br>- Track delivery <br>- Monitor inventory & maintain procurement records <br>- Knowledge in travel and hotel reservation is a plus <br> <br>Job Requirements: <br> <br>-Bachelor's degree in Supply Chain <br> -Business Administration, or related field <br>-Maximum 5 years of relevant experience <br>-Knowledge in procurement modules <br>-Strong negotiation skills

Middle Beach Hotel & Resort - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team. <br> <br>Key Responsibilities: <br> <br>-Welcome and assist guests and visitors in a friendly and professional manner. <br>-Handle incoming calls, emails, and inquiries. <br>-Manage check-ins and check-outs efficiently. <br>-Process reservations and maintain accurate records. <br>-Coordinate with other departments to ensure excellent guest service. <br>-Perform general administrative and front desk duties. <br> <br>Requirements: <br> <br>-Previous experience in front office, reception, customer service, or hospitality is preferred. <br>-Strong communication and interpersonal skills. <br>-Good computer skills and familiarity with Microsoft Office. <br>-Ability to work independently and multitask in a fast-paced environment. <br>-Professional appearance and positive attitude. <br>Fluency in English is required; Arabic is essential. <br> <br>Working Shift PM (4PM - 12AM) <br> <br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you

Front Office Receptionist <br> <br>Middle Beach Hotel - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team. <br> <br>Key Responsibilities: <br> <br>-Welcome and assist guests and visitors in a friendly and professional manner. <br>-Handle incoming calls, emails, and inquiries. <br>-Manage check-ins and check-outs efficiently. <br>-Process reservations and maintain accurate records. <br>-Coordinate with other departments to ensure excellent guest service. <br>-Perform general administrative and front desk duties. <br> <br>Requirements: <br> <br>-Previous experience in front office, reception, customer service, or hospitality is preferred. <br>-Strong communication and interpersonal skills. <br>-Good computer skills and familiarity with Microsoft Office. <br>-Ability to work independently and multitask in a fast-paced environment. <br>-Professional appearance and positive attitude. <br>Fluency in English is required; Arabic is essential. <br> <br>Working Shift PM (4PM - 12AM) <br> <br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p> <p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

Front Office Receptionist <br> <br>Middle Beach Hotel - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team. <br> <br>Key Responsibilities: <br> <br>-Welcome and assist guests and visitors in a friendly and professional manner. <br>-Handle incoming calls, emails, and inquiries. <br>-Manage check-ins and check-outs efficiently. <br>-Process reservations and maintain accurate records. <br>-Coordinate with other departments to ensure excellent guest service. <br>-Perform general administrative and front desk duties. <br> <br>Requirements: <br> <br>-Previous experience in front office, reception, customer service, or hospitality is preferred. <br>-Strong communication and interpersonal skills. <br>-Good computer skills and familiarity with Microsoft Office. <br>-Ability to work independently and multitask in a fast-paced environment. <br>-Professional appearance and positive attitude. <br>Fluency in English is required; Arabic is essential. <br> <br>Working Shift PM 4PM - 12AM <br> <br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you