Assistant Manager Jobs in Lebanon

<p>Fresh Graduate</p><p><strong>Duties and Responsibilities:</strong></p><p><strong>GMP Compliance:</strong></p><p>1. Documentation:</p><ul><li>a. Follow up on production records and manufacturing batch records to ensure they are filled adequately as per good documentation practices, that no errors have occurred or, if errors have occurred, that they have been fully investigated, and make sure they are signed by the authorized person.</li><li>b. Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017 and regulatory requirements.</li><li>c. Report immediately and participate in any deviation, out of specification, non-conforming product, maintenance request and change control request.</li><li>d. Write and update procedures and all documents related to production department.</li><li>e. Ensure the implementation of procedures and instructions related to production operations.</li></ul><p>2. Team development:</p><ul><li>a. Perform the required initial and continuing training of his department personnel according to need.</li><li>b. Conduct employee performance tracking and evaluation by applying the employee performance management procedure.</li></ul><p>3. Production activities:</p><ul><li>a. Ensure all operations are carried out in accordance with written procedures and, where necessary, recorded.</li><li>b. Ensure that plant hygiene procedures are understood and followed in a very strict way by every person whose duties take him into the production and control areas.</li><li>c. Supervise the whole production operation to ensure that pharmaceuticals products are manufactured and stored according to the set requirements in order to obtain the required quality.</li><li>d. Supervise repacking activities and check needed reports.</li><li>e. Ensure online monitoring and control of production activities.</li><li>f. Ensure that the correct materials are accurately weighed or measured into clean and properly labelled containers.</li><li>g. Check the integrity of the sterilized filter before use and confirm it immediately after use by an appropriate method such as a bubble point, diffusive flow or pressure hold test.</li><li>h. Issue and authorize printed packaging materials for use following an approved and documented procedure.</li><li>i. Supervise the inspection, investigation and taking of samples related to product quality.</li></ul><p>4. Inspection and monitoring:</p><ul><li>a. Monitor and ensure compliance with the requirements of GMP and ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017.</li><li>b. Conduct self-inspection in order to monitor the implementation and compliance with Good Manufacturing Practice principles and to propose necessary corrective measures.</li></ul><p>5. Premises and equipment:</p><ul><li>a. Coordinate with maintenance team to avoid interruptions in production schedule.</li><li>b. Ensure the calibration, qualification and maintenance of his/her department, premises and equipment.</li><li>c. Ensure all premises are clean before any processing or packaging activities begin and are free from any products, materials or documents previously used if these are not required for the current operation.</li><li>d. Ensure that manufacturing equipment are cleaned according to detailed and written procedures and stored in adequate.</li><li>e. Oversee the logbooks of machine to ensure all activities are recorded on logbooks of respective machines.</li></ul><p><strong>ISO Compliance:</strong></p><ul><li>a. Participate in reporting on the performance and opportunities for improvement of production process by monitoring achievement of its quality objectives and performance indicators.</li><li>b. Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement.</li></ul><p><strong>Management:</strong></p><ul><li>a. Assure attainment of productions schedules while ensuring product required quality.</li><li>b. Adjust resource utilization for the effective implementation of the production planning.</li><li>c. Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.</li></ul><p><strong>Others:</strong></p><ul><li>a. Accept and work any task related to production activity required by Production Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Fresh Graduate</p>

<p>An industrial company in Nahr Ibrahim is Seeking for a Plant Manager:</p><p>To plan, organize, direct, and control all activities associated with the plant (i.e. production, filling and packing, purchasing, distribution and warehouse). Directly responsible for the direction of production planning and the manufacturing of the product at the most economical cost consistent with the established specifications as to quality and quantity within the framework of the company policies and procedures.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Accountable for planning, scheduling and reviewing workload to ensure production output and on time delivery targets are achieved cost effectively.</li><li>Liaise with sales managers on sales targets and production requirements and take approvals from CEO when exceptions are required</li><li>Responsible for the day-to-day operations of production (HDPE extrusion/blowing and PET injection/blowing, filling lines, and packaging ).</li><li>Work with HR to Maintain a flexible workforce utilization based on production requirements, minimize Overtimes and balance between full time workers and daily workers</li><li>Responsible in optimizing plant performance: productivity, efficiency, and cost effectiveness, stock levels, etc</li><li>Monitor production scheduling and progress to ensure all resources are used to optimise output.</li><li>Prepare maintenance schedules based on supplier requirements and perform jointly tasks with maintenance team</li><li>Conduct production meetings with direct subordinates to analyze previous shift results and implement any necessary changes to meet demand.</li><li>Lead, manage, train, and motivate all production personnel, warehouse, distribution and garage team.</li><li>Brainstorm and propose innovative packaging solutions for regular and offer products</li><li>Responsible for stock management</li><li>Liaise with accounting department on stock matters, production and transfer entries, production formulas, etc</li><li>Ensure all Pulper s internal policies and procedures for production, maintenance, purchasing, warehousing, and distribution are being respected and complying with GMP, HACCP, and ISO standards</li><li>Lead, manage, train, and motivate the purchasing department</li><li>Responsible for sourcing, negotiating and managing the purchase of all materials and services for production. (Transportation costs, indirect material, maintenance and repair material) at the best possible conditions: prices, quality, payment terms, delivery times, etc</li><li>Work closely with quality team to ensure the quality standards in all ordered, produced and received raw material and finished goods are honored</li><li>Monitor stock levels, production, and sales requirements and place orders accordingly</li><li>Manage effectively the relationship with suppliers (transport, direct material, indirect material, etc)</li><li>Ensure that all warehouse are efficiently operated properly maintained (cleanliness, FIFO, organization, firefighting provisions, paperwork)</li><li>Ensure that all stocks are accounted for and variations are nil</li><li>Reconcile stock levels regularly with Accounting</li><li>Facilitate accounting abrupt and perform monthly joint stock counts</li><li>Participate as a full time member in the design and product development team</li><li>Stay up to date in new packaging solutions and developments</li><li>Responsible for the follow up on industrial design matters (molds, labels, self-adhesives, cartons, shrinks) after taking approvals on samples &amp;/or specs of CEO &amp;/or quality team</li><li>Ensure all tasks mentioned in Job description of distribution supervisor are performed successfully</li><li>Responsible of fleet management.</li><li>Contribute to a cohesive, positive and clean work environment by providing guidance, performance feedback and coaching to team members.</li><li>Accountable for training employees; planning, assigning and directing work, leveraging team and individual strengths, managing performance; rewarding and disciplining employees; addressing complaints and solving problems to ensure high performance results.</li><li>Provide timely and accurate reports to upper management</li><li>Participate as a full time member of the budget team</li><li>Additional duties and responsibilities can be later on assigned as per management decision.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering; A masters in engineering management or business management is a plus.</li><li>Fluent in Arabic, English, French is a plus</li><li>Minimum 10 years of experience in Production companies</li></ul>

<p>The objective of this assignment is to develop and operationalize nowcasting models for selected macroeconomic indicators as target variables and for a wider set of ESCWA member countries, supported by automated data pipelines and rigorous econometric analysis. The Individual Contractor will work under the supervision of the project manager and deliver specified outputs in accordance with agreed timelines. Work Location UN-House ESCWA / Hybrid Expected duration 5 months Duties and Responsibilities Background The United Nations Economic and Social Commission for Western Asia (ESCWA) supports evidence-based policymaking through timely and high-quality macroeconomic analysis. Due to publication lags in or scarcity of official statistics, there is a need to develop nowcasting tools that provide near real-time estimates of key macroeconomic indicators. This assignment will contribute to further strengthening ESCWA s analytical capacity through the deeper integration of high-frequency data and nowcasting models, and application of econometric methods, supported by reproducible data pipelines that are amenable to further improvement. Duties and Responsibilities The Individual Contractor shall undertake the following tasks: Collect, clean, and harmonize macroeconomic and high-frequency data from international and national sources. Develop reproducible and easy to amend and scale data pipelines for automated data updates in Python. Construct datasets suitable for nowcasting and econometric analysis. Apply econometric techniques, including time series and panel data analysis, to support broader analytical outputs. Validate model performance using statistical evaluation and back-testing methods. Prepare technical documentation and ensure reproducibility of all outputs. Support integration of results into ESCWA analytical outputs (reports, briefs, presentations). Qualifications/special skills A Master s degree in Economics, Econometrics, Statistics, Data Science, or a related field are required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of one year of professional work experience in macroeconomic analysis, econometrics, or quantitative research is required. Experience working with macroeconomic and/or high-frequency data is required. Strong experience in Python for data processing, analysis, and pipeline development is required. Solid knowledge of econometric techniques (time series and panel data methods) is required. Experience in the Arab region is desirable Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic and English are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Additional Information Recruitment for this position is on a local basis. The incumbent is required to have the legal right to have the legal right to live and work in the specified working location. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree in Economics, Econometrics, Statistics, Data Science, or a related field are required.</li><li>A minimum of one year of professional work experience in macroeconomic analysis, econometrics, or quantitative research is required.</li><li>Experience working with macroeconomic and/or high-frequency data is required.</li><li>Strong experience in Python for data processing, analysis, and pipeline development is required.</li><li>Solid knowledge of econometric techniques (time series and panel data methods) is required.</li><li>Experience in the Arab region is desirable</li><li>Fluency in Arabic and English are required.</li></ul>

<p>The objective of this assignment is to develop and operationalize nowcasting models for selected macroeconomic indicators as target variables and for a wider set of ESCWA member countries, supported by automated data pipelines and rigorous econometric analysis. The Individual Contractor will work under the supervision of the project manager and deliver specified outputs in accordance with agreed timelines. Work Location UN-House ESCWA / Hybrid Expected duration 5 months Duties and Responsibilities Background The United Nations Economic and Social Commission for Western Asia (ESCWA) supports evidence-based policymaking through timely and high-quality macroeconomic analysis. Due to publication lags in or scarcity of official statistics, there is a need to develop nowcasting tools that provide near real-time estimates of key macroeconomic indicators. This assignment will contribute to further strengthening ESCWA s analytical capacity through the deeper integration of high-frequency data and nowcasting models, and application of econometric methods, supported by reproducible data pipelines that are amenable to further improvement. Duties and Responsibilities The Individual Contractor shall undertake the following tasks: Collect, clean, and harmonize macroeconomic and high-frequency data from international and national sources. Develop reproducible and easy to amend and scale data pipelines for automated data updates in Python. Construct datasets suitable for nowcasting and econometric analysis. Apply econometric techniques, including time series and panel data analysis, to support broader analytical outputs. Validate model performance using statistical evaluation and back-testing methods. Prepare technical documentation and ensure reproducibility of all outputs. Support integration of results into ESCWA analytical outputs (reports, briefs, presentations). Qualifications/special skills A Master s degree in Economics, Econometrics, Statistics, Data Science, or a related field are required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of one year of professional work experience in macroeconomic analysis, econometrics, or quantitative research is required. Experience working with macroeconomic and/or high-frequency data is required. Strong experience in Python for data processing, analysis, and pipeline development is required. Solid knowledge of econometric techniques (time series and panel data methods) is required. Experience in the Arab region is desirable Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic and English are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Additional Information Recruitment for this position is on a local basis. The incumbent is required to have the legal right to have the legal right to live and work in the specified working location. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master s degree in Economics, Econometrics, Statistics, Data Science, or a related field are required.</li><li>A minimum of one year of professional work experience in macroeconomic analysis, econometrics, or quantitative research is required.</li><li>Experience working with macroeconomic and/or high-frequency data is required.</li><li>Strong experience in Python for data processing, analysis, and pipeline development is required.</li><li>Solid knowledge of econometric techniques (time series and panel data methods) is required.</li><li>Experience in the Arab region is desirable</li><li>Fluency in Arabic and English are required.</li></ul>

<p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job: You'll be at the forefront of our UK expansion, identifying, researching, and engaging target accounts through strategic prospecting and value-led outreach. This is a high-impact individual contributor role where your success directly fuels company growth.</p><p>How You'll Be Set Up to Win</p><ul><li>Strong Market Position: Leverage our existing relationships with major UK enterprises and proven track record</li><li>Sales &amp; Marketing Alignment: Work closely with our Account Executives and Marketing Director who are committed to your success</li><li>Empowered to Own It: You'll have autonomy to test approaches, refine messaging, and build your pipeline your way</li><li>Ready-to-Convert Market: Target accounts already frustrated with incumbent providers and actively seeking better alternatives</li><li>Resources &amp; Support: Full enablement, proven playbooks, and a leadership team invested in your development</li></ul><p>Core Activities</p><ul><li>Drive new pipeline: Generate qualified meetings through cold calling, email, and LinkedIn</li><li>Hit activity targets: Meet or exceed monthly KPIs for calls, emails, meetings booked, and opportunities created</li><li>Master sales admin: Keep HubSpot pristine</li><li>Collaborate cross-functionally: You ll be working within a Revenue function with Marketing and Sales as one team</li><li>Own follow-up: Relentlessly nurture leads until they convert or disqualify</li><li>Stay sharp: Maintain deep knowledge of Celtrino's solutions and evolving market needs</li><li>Adapt and improve: Test messaging, refine approaches, and leverage data to optimise performance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 5 years in Business Development or SDR within B2B SaaS, tech, or supply chain solutions</p><p>Proven success in outbound lead generation and cold calling</p><p>Proficient with sales tools (HubSpot, Clay, Apollo, Smartlead, Nooks, etc.)</p><p>Fluent in pipeline metrics: MQLs, SQLs, conversion rates, activity volumes</p><p>Excellent at objection handling and qualifying prospects through strategic questioning</p><p>Comfortable engaging senior decision-makers (Ops, IT, Procurement, Finance)</p><p>Highly organised with strong written and verbal communication skills</p><p>Hunter mentality: self-motivated, accountable, and driven by results</p><p>Adaptable, coachable, and operates with urgency</p><p>Nice to Have</p><ul><li>Experience in EDI, supply chain, ERP, or procurement technology</li><li>Familiarity with qualification frameworks (BANT), and value-based selling</li><li>Background in a scale-up or high-growth environment</li></ul>

<p>The Senior Database Engineer &amp; Automation Specialist - Forensic Data provides advanced functional and technical support to forensic data systems, tools and related processes, with a primary focus on the Lebanon Missing File and the Responsible Handover of Missing Persons Data project.</p><p><br></p><p>Under the supervision of the Forensic Data Manager, the position translates agreed functional, data-management and operational requirements into practical technical solutions. It supports RESOLVE and other relevant data tools, develops advanced SQL queries, scripts, automations and bulk-processing solutions, contributes to data structuring and migration preparedness, supports the technical preparation, testing and implementation of agreed data-access and handover solutions, and provides technical support for BRS/DNA-related data integration.</p><p><br></p><p>The position requires strong SQL expertise and the ability to analyse complex relational data structures and develop advanced technical solutions across different applications, databases and tools, while preserving data integrity, traceability, confidentiality and quality.</p><p><br></p><p><b>Accountabilities &amp; functional responsibilities</b></p><p>Forensic Data Systems and Advanced Functional Support</p><p><br></p><p>Provides advanced functional and technical support for RESOLVE, Microsoft Dynamics 365/Dataverse and other forensic data systems, troubleshooting application, database and data-processing issues.</p><p>Develops advanced SQL queries and scripts to investigate, extract, update, reconcile and manage complex relational data.</p><p>Responsible Handover, Data Structuring and Transfer Support</p><p><br></p><p>Provides technical support to the Responsible Handover of Missing Persons Data project, delivering agreed technical outputs in line with project priorities and timelines.</p><p>Analyses source and target data structures and supports data mapping, transformation, extraction, preparation, reconciliation and migration while preserving data integrity and traceability.</p><p>SQL Development, Automation, Bulk Processing and Data Quality</p><p><br></p><p>Develops advanced SQL scripts, automations and bulk-processing solutions across forensic data systems and datasets.</p><p>Designs and implements bulk imports, updates, transformations, corrections and automated or semi-automated data-processing workflows.</p><p>Develops technical controls for data quality, validation, reconciliation, logging and exception handling, and identifies technical bottlenecks and solutions.</p><p>Technical Documentation, Coordination and Knowledge Transfer</p><p><br></p><p>Produces and maintains technical documentation for scripts, automations, mappings, configurations and migration processes.</p><p>Ensures technical solutions are properly handed over to the ICRC with the documentation and information required for continued operation and maintenance.</p><p>Certifications / Education required</p><p>Bachelor’s degree in Computer Engineering, Software Engineering, Data Engineering, Computer Science, or another closely related technical discipline</p><p>&nbsp;</p><p><br></p><p><b>Professional experience required</b></p><p>Minimum of 8 years of substantial hands-on professional coding experience as a core part of the role, including advanced scripting, automation, bulk data processing and work with complex relational data systems.</p><p>Desired skills</p><p>Leadership: Proficient</p><p>Accountability: Advanced</p><p>People management: Basic</p><p>Team work &amp; collaboration: Advanced</p><p>Representing ICRC: Proficient</p><p>Beneficiary &amp; client focus: Advanced</p><p>Service delivery: Advanced</p><p>Communication: Advanced</p><p>Problem Solving : Advanced</p><p>Functional support: Expert</p><p>Results and quality focus: Advanced</p><p>Resilience and stress management: Advanced</p><p>Aspired Trainings / Certifications</p><p>Relevant advanced database/SQL, data engineering, enterprise application support, Microsoft Dynamics 365/Dataverse, or related technical certifications are assets.</p><p><br></p><p><b>Other Requirements</b></p><p>Demonstrated day-to-day coding experience is essential. The position requires advanced practical SQL development and scripting expertise, together with strong experience supporting and troubleshooting complex relational data environments. General familiarity with SQL, occasional querying or reporting use, or academic knowledge alone is not sufficient.</p><p>Candidates must be able to independently translate complex operational requirements into reliable technical solutions, including SQL scripts, automations, bulk-processing routines, data-quality controls and troubleshooting solutions.</p><p>A high degree of accuracy, attention to detail and technical discipline is essential, together with a structured and organized working approach, clean and maintainable technical solutions, systematic testing and validation, clear documentation, traceability of changes, and careful follow-up through to completion.</p><p>Strong analytical problem-solving and root-cause investigation skills are required. Equivalent technical qualifications combined with extensive directly relevant professional experience may be considered, subject to PAC/job-grading requirements. French is an asset.</p><p>The role is primarily focused on back-end data processing, relational database support, scripting, automation, bulk operations and technical troubleshooting</p><p>A practical technical assessment covering advanced SQL coding, relational data logic, troubleshooting and automation will form part of the selection process.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>1. Position Overview We are looking for an experienced and hands-on <strong>Facility Manager</strong> to oversee the daily operation, maintenance, safety and service quality of our properties in Lebanon. The portfolio includes a <strong>mixed-use building comprising residential apartments, company offices and doctors' offices</strong>, as well as a <strong>separate building dedicated to student apartments</strong>. The successful candidate should have strong practical knowledge of building maintenance, the ability to identify technical problems, obtain and negotiate quotations, supervise contractors and ensure that maintenance works are completed properly, on time and within budget.</p><p>2. Building &amp; Facility Management</p><p>2.1 Manage the daily operation and maintenance of both buildings.</p><p>2.2 Conduct regular inspections of apartments, offices, common areas, technical rooms and building facilities.</p><p>2.3 Ensure that all buildings are clean, safe, functional and properly maintained.</p><p>2.4 Follow up on maintenance requests from tenants, companies, doctors and student residents.</p><p>2.5 Coordinate preventive and corrective maintenance activities.</p><p>2.6 Maintain proper records of maintenance activities, repairs, incidents and service contracts.</p><p>3. Technical &amp; Maintenance Responsibilities</p><p>3.1 Have practical knowledge of <strong>HVAC and air-conditioning systems</strong>, including basic troubleshooting, servicing and maintenance.</p><p>3.2 Have good knowledge of <strong>plumbing systems</strong>, including water supply, drainage, pumps, tanks, leaks and sanitary fixtures.</p><p>3.3 Have good knowledge of <strong>electrical systems</strong>, including lighting, switches, breakers and basic troubleshooting.</p><p>3.4 Have practical knowledge of <strong>painting, plastering, wall repairs and general finishing works</strong>.</p><p>3.5 Have knowledge of <strong>carpentry, doors, locks, furniture and general building repairs</strong>.</p><p>3.6 Understand the operation and maintenance requirements of <strong>water pumps, water tanks, generators and backup systems</strong>.</p><p>3.7 Identify technical problems and determine the appropriate type of technician or contractor required.</p><p>3.8 Supervise maintenance works and ensure that the work is completed according to the required standards.</p><p>4. Contractors &amp; Suppliers Management</p><p>4.1 Identify and maintain a reliable network of technicians, contractors and suppliers.</p><p>4.2 Request quotations for maintenance, repair and renovation works.</p><p>4.3 Compare quotations based on price, quality, scope of work and reliability.</p><p>4.4 Negotiate prices, payment terms, scope of work and completion schedules.</p><p>4.5 Verify that quotations accurately reflect the required work.</p><p>4.6 Supervise contractors while working on site.</p><p>4.7 Check the quality of completed work before recommending payment or approval.</p><p>4.8 Develop and maintain good relationships with reliable suppliers and contractors.</p><p>5. Cost Control &amp; Procurement</p><p>5.1 Obtain competitive quotations for maintenance and facility requirements.</p><p>5.2 Negotiate with suppliers and contractors to obtain competitive prices and favourable terms.</p><p>5.3 Monitor maintenance expenses and identify opportunities for cost reduction.</p><p>5.4 Ensure that unnecessary repairs and expenses are avoided.</p><p>5.5 Plan preventive maintenance to reduce recurring breakdowns and emergency costs.</p><p>5.6 Maintain proper records of quotations, purchase requests, invoices and maintenance expenses.</p><p>6. Residential &amp; Student Buildings</p><p>6.1 Follow up on apartment maintenance requirements and tenant requests.</p><p>6.2 Inspect apartments before and after occupancy when required.</p><p>6.3 Coordinate maintenance between tenants, technicians and management.</p><p>6.4 Ensure that common areas and facilities are properly maintained.</p><p>6.5 Monitor recurring maintenance problems and recommend permanent solutions.</p><p>6.6 Ensure that the student apartment building is properly maintained and operational throughout the year.</p><p>7. Safety &amp; Compliance</p><p>7.1 Conduct regular inspections to identify potential safety and maintenance risks.</p><p>7.2 Ensure that buildings and common areas are maintained in a safe condition.</p><p>7.3 Follow up on fire safety equipment and emergency systems.</p><p>7.4 Coordinate required inspections, certifications and maintenance services.</p><p>7.5 Immediately report major technical, structural or safety issues to management.</p><p><strong>Desired Candidate Profile</strong></p><p>8. Qualifications &amp; Experience</p><p>8.1 Minimum <strong>5 years of relevant experience</strong> in facility management, building management, property management or maintenance management.</p><p>8.2 Experience managing residential, commercial or mixed-use buildings.</p><p>8.3 Strong practical knowledge of AC/HVAC, plumbing, electrical works, painting and general building maintenance.</p><p>8.4 Experience dealing with contractors, technicians and suppliers.</p><p>8.5 Strong negotiation and quotation e</p>

<p>About the job: This is the horizontal role of the three Leads, and a standalone one same Lead level as the Support Operations Lead and Customer Success Lead, but leading a function, not a team. Where the Support Operations Lead owns support and the Customer Success Lead owns the customer journey, this Lead makes both run with less manual effort mapping their processes and automating them while owning installations and provisioning directly. What's already in place: an AI Tier 1 support layer that fronts all support, and early onboarding automation (e.g., the go-live billing hand-off). This role scales and deepens that across Operations. Flagship focus areas Customer Onboarding automate deal closed setup go-live: ticket creation, cross-system data sync, task orchestration, status tracking, and comms. (Partner: Customer Success Lead.) Installations &amp; Provisioning turn manual setup and configuration into scripted, repeatable, and where possible self-service processes. Enhance the AI Support Layer our support already runs through an AI Tier 1 layer. Extend and improve it: better resolution and deflection, smarter routing, and readiness for the new web PMS (new content, new workflows, new edge cases). (Partner: Support Operations Lead.)</p><p>What you'll do</p><ul><li>Set the automation &amp; AI roadmap for Operations prioritizing opportunities with the Director and the two other Leads by impact.</li><li>Map processes end-to-end and find where automation or AI fits.</li><li>Build the automations yourself API integrations across HubSpot, Zendesk, and internal tools; scripts (PowerShell / Python); scheduled jobs; and native workflows (HubSpot, Zendesk, Power Automate).</li><li>Automate installations scripted, templated, repeatable provisioning.</li><li>Advance the existing AI Tier 1 layer improve resolution/deflection, tune routing, and extend its coverage as the new web PMS rolls out.</li><li>Apply AI more broadly ticket triage/classification, data cleanup, drafting, and agent-style task automation using LLM tools (e.g., Claude).</li><li>Own data &amp; reporting make the impact visible: time saved, faster cycle times, fewer errors.</li><li>Work safely dry-runs, staging, idempotency, documentation, and clean handoff to IT for production.</li><li>Set the standard reusable patterns and lightweight governance so automations are reliable and maintainable, not one-off hacks</li></ul><p>Self-directed builder owns the roadmap and standards and executes them personally; comfortable being the sole driver of the function. Comfortable with REST APIs (auth, JSON, pagination, rate limits). Scripting in PowerShell and/or Python. Hands-on with a CRM or ticketing platform (HubSpot and/or Zendesk) and its automation tools. Experience building or tuning AI/LLM workflows (e.g., support automation, classification, agents). Process mapping sees where automation fits in a manual workflow. Solid data handling (CSV/Excel, matching/merging; SQL a plus). A test-first, careful mindset. Nice to have iPaaS / data-sync tools (HubSpot Data Sync, Zapier, Make). Scripted provisioning / deployment experience. Git, and a background in SaaS, hospitality tech, or support operations. Success looks like Onboarding and installations that largely run themselves. The AI support layer resolving more, routing better, and ready for the new web PMS. Reliable integrations that don't need babysitting. A measurable drop in manual work across Operations visible to leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>Self-directed builder owns the roadmap and standards and executes them personally; comfortable being the sole driver of the function. Comfortable with REST APIs (auth, JSON, pagination, rate limits). Scripting in PowerShell and/or Python. Hands-on with a CRM or ticketing platform (HubSpot and/or Zendesk) and its automation tools. Experience building or tuning AI/LLM workflows (e.g., support automation, classification, agents). Process mapping sees where automation fits in a manual workflow. Solid data handling (CSV/Excel, matching/merging; SQL a plus). A test-first, careful mindset. Nice to have iPaaS / data-sync tools (HubSpot Data Sync, Zapier, Make). Scripted provisioning / deployment experience. Git, and a background in SaaS, hospitality tech, or support operations.</p>

<p>JOB SUMMARY Provide direct and indirect age specific nursing care for assigned patients per scheduled shifts within the framework of Patient Centered Care (PCC). The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the health care continuum involving families. Assume designated Lactation Specialist responsibilities as assigned, providing evidence-based assessment, education, counseling, and support to breastfeeding mothers and infants to promote optimal maternal infant outcomes and continuity of care. Accountable for clinical, educational, quality, and fiscal patient care outcomes, using the PCC principles and in accordance with established institution's policies, procedures, guidelines, Professional Practice Model and standards of care and practice.</p><p>ESSENTIAL FUNCTIONS / TASK GROUPS Greet and create a positive experience for every patient/family, demonstrating a professional, caring, and empathetic approach. Perform patient assessment using appropriate, problem focused, and age-specific assessment techniques and analyze the assessment data, derive nursing interventions, set priorities according to patient s needs, formulate a plan of care, implement and evaluate the outcome. Assess breastfeeding mothers and infants using evidence-based maternal infant and lactation assessment techniques to identify breastfeeding needs, risks, and potential complications. Develop and implement individualized lactation care plans, providing hands-on assistance with breastfeeding initiation, positioning, latch, milk expression, maintenance of milk supply, and use of breast pumps and related equipment. Identify, manage, and follow up on common lactation-related conditions, including engorgement, sore nipples, mastitis, and low milk production, and initiate appropriate referral to physicians or other healthcare professionals when indicated. Administer medications; monitor desirable and undesirable effects and intervene accordingly. Document all relevant data in the electronic health record AUBHealth according to hospital/departmental standards. Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations. Implement and monitor infection control measures and apply safety measures related to patient care. Provide basic life support when needed. Assesses patient and family learning needs and provides appropriate education and counseling, including education related to breastfeeding, lactation, and infant nutrition; contributes to relevant staff education when needed. Ensure availability and maintenance of supplies and equipment needed for the unit and patient care and operate all unit-required equipment safely. Participate in Performance Improvement and educational initiatives especially those related to lactation support, maternal infant care, and patient satisfaction. Perform other duties as requested by the direct supervisor.</p><p>COMPETENCIES Client Focus - Professionalism - Communication Skills - Problem Solving - Planning &amp; Organizing - Ethical Practice - Patient Assessment</p><p>KNOWLEDGE / KNOW-HOW Knowledge Knowledge of nursing professional theory, practices and procedures Knowledge of breastfeeding and lactation care from routine to high-risk situations</p><p>Education: Minimum Education: Bachelor Degree of Science in Nursing. Nursing Colloquium, Nursing License from the Ministry of Public Health, and Registered in the Order of Nurses in Lebanon. Preferred Education: Master's Degree in Nursing or healthcare related field</p><p>Experience: Minimum Experience: 5 7 years of experience as a Registered Nurse in Obstetrics and Gynecology, Maternity, or Newborn Care.</p><p>Languages: Minimum Languages: English and Arabic (IET /= 500) Preferred Languages: French is an asset.</p><p>Computer Skills: Knowledge in the use of Microsoft Office Applications.</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL Reporting Channel: Reporting to: 1st Level: Nurse Manager Reporting to: 2nd Level: Nurse Leader for Clinical Affairs Supervisory Channel: None</p><p>JOB CHARACTERISTICS Physical Effort: Moderate Physical Effort Work Schedule: Shift rotation basis Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree of Science in Nursing.</li><li>Nursing Colloquium, Nursing License from the Ministry of Public Health, and Registered in the Order of Nurses in Lebanon.</li><li>Master's Degree in Nursing or healthcare related field (Preferred).</li><li>5 7 years of experience as a Registered Nurse in Obstetrics and Gynecology, Maternity, or Newborn Care.</li><li>English and Arabic (IET /= 500).</li><li>French is an asset (Preferred).</li><li>Knowledge in the use of Microsoft Office Applications.</li></ul>

<h3>1. JOB PURPOSE</h3><p>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions.</p><h3>2. KEY RESPONSIBILITIES</h3><p>A. Receiving &amp; Inbound Operations</p><ul><li>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation.</li><li>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition.</li><li>Verify product codes, batches, quantities and expiry dates before accepting stock.</li><li>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager.</li><li>Ensure received products are properly recorded and stored without unnecessary delay.</li><li>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments.</li></ul><p>B. Stock Management &amp; Inventory Control</p><ul><li>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly.</li><li>Organize stock according to product category, SKU, batch, expiry date and storage requirements.</li><li>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable.</li><li>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock.</li><li>Conduct regular stock counts and participate in periodic and annual physical inventory activities.</li><li>Investigate and report stock discrepancies and assist in reconciliation.</li><li>Ensure that every product movement is properly documented and traceable.</li></ul><p>C. Storage &amp; Warehouse Organization</p><ul><li>Ensure products are stored safely, systematically and in their designated locations.</li><li>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products.</li><li>Ensure proper segregation of products where required.</li><li>Maintain clear identification and labeling of products, racks, pallets and storage areas.</li><li>Maximize warehouse space while maintaining safe access and efficient product movement.</li><li>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction.</li></ul><p>D. Order Preparation &amp; Dispatch</p><ul><li>Prepare customer orders accurately according to approved picking lists and delivery documents.</li><li>Pick, check, pack and stage products for dispatch.</li><li>Verify quantities, SKUs, batches and expiry dates prior to dispatch.</li><li>Ensure products are handled appropriately to prevent damage, contamination or deterioration.</li><li>Coordinate with drivers and the distribution team to ensure timely and accurate loading.</li><li>Ensure all dispatched quantities are properly documented.</li></ul><p>E. Food Safety &amp; Quality</p><ul><li>Strictly follow company food safety, hygiene and warehouse sanitation procedures.</li><li>Maintain the required storage conditions for food products.</li><li>Immediately report damaged, contaminated, expired or potentially compromised products.</li><li>Ensure food products are protected from contamination, pests, moisture and improper handling.</li><li>Follow applicable company procedures for quarantined, rejected, returned or damaged products.</li><li>Support internal inspections, quality checks and food safety audits.</li></ul><p>F. Warehouse Documentation</p><ul><li>Maintain accurate records of receipts, transfers, issues, returns and dispatches.</li><li>Ensure warehouse documentation is complete, accurate and properly filed.</li><li>Update inventory systems or warehouse records as required.</li><li>Prepare stock movement and discrepancy reports when requested.</li><li>Maintain proper batch and expiry-date traceability.</li></ul><p>G. Returns &amp; Damaged Goods</p><ul><li>Receive and inspect returned products according to established procedures.</li><li>Separate returned, damaged, expired or quarantined products from saleable stock.</li><li>Record all returns and discrepancies accurately.</li><li>Notify the relevant department regarding required action on returned or damaged goods.</li></ul><p>H. Health, Safety &amp; Security</p><ul><li>Comply with all company health, safety and security procedures.</li><li>Use warehouse equipment and handling tools responsibly and safely.</li><li>Report unsafe conditions, accidents, incidents or equipment defects immediately.</li><li>Maintain warehouse security and prevent unauthorized access to stock.</li><li>Ensure proper housekeeping standards are maintained at all times.</li></ul>

<p>Aspire Software is looking for a Data Scientist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. About the job: We are looking for a Senior Machine Learning Engineer who wants to own that evolution. This is not a research-only role. You will frame problems, explore data, design models, build evaluation systems, investigate real customer issues, and ship production services. Your work will influence real pricing decisions and measurable hotel revenue not just dashboards or internal prototypes. What You'll Work On -Pricing intelligence: Advance our pricing engine using probabilistic forecasting, elasticity estimation, contextual bandits, reinforcement learning, and other appropriate optimization methods. Demand forecasting: Improve booking-curve and final-occupancy forecasts, including uncertainty estimates that can inform safer pricing decisions. Safe experimentation: Build historical replay, simulation, backtesting, shadow deployment, and controlled rollout capabilities to measure revenue impact before models affect customers. Production ML: Turn models into reliable, tested, and observable Python services, owning the path from experimentation through deployment, monitoring, and rollback. Problem-solving and customer investigations: Debug unexpected pricing, data, integration, and production behavior. Trace customer-reported issues to their root cause and turn incidents into lasting improvements. Data and intelligent experiences: Strengthen the reservation, occupancy, competitor-rate, PMS, and event-data pipelines behind our decisions, while contributing to AI-powered explanations and revenue-manager tools. Tech Stack Python 3.11, FastAPI, Pydantic, SQLAlchemy 2.0, and Alembic PostgreSQL/Supabase and Redis Pandas, Polars, NumPy, and statsmodels OpenAI, Anthropic, LangChain, and LangGraph PredictHQ and multiple hotel PMS and market-data integrations AWS ECS/Fargate, SQS, EventBridge, S3, and CloudWatch Docker, GitHub Actions, Prometheus, and PostHog</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience taking machine-learning systems from problem definition through production deployment and monitoring.</li><li>Strong Python and SQL skills, including experience building modular, typed, tested production software not only exploratory notebooks.</li><li>A solid foundation in statistics, experimentation, forecasting, and model evaluation.</li><li>Experience working with time-dependent, noisy, incomplete, or imperfect real-world data.</li><li>Strong analytical problem-solving skills and a methodical approach to ambiguous technical issues.</li><li>Proven ability to debug production systems, including data pipelines, APIs, asynchronous jobs, integrations, and model behavior.</li><li>Experience investigating customer-reported issues, identifying root causes, and communicating findings clearly to technical and non-technical stakeholders.</li><li>A habit of improving systems after incidents through better tests, monitoring, documentation, safeguards, or architecture.</li><li>The judgment to balance model sophistication with reliability, explainability, and business value.</li><li>Comfort working with APIs, relational databases, containers, cloud infrastructure, and CI/CD.</li><li>Clear communication skills and an ability to work closely with engineers, product leaders, revenue-management experts, and customer-facing teams.</li><li>A high level of ownership: you can turn an ambiguous business or customer problem into a practical, measurable plan and carry it through to completion.</li><li>Years of experience are a useful signal, but not the deciding factor. We care more about what you have built, how you reason, and how you respond when models and systems meet the real world.</li><li>Nice to Have You do not need everything on this list: Contextual bandits, reinforcement learning, recommendation systems, bidding, or other sequential decision systems.</li><li>Probabilistic demand forecasting or hierarchical Bayesian modeling.</li><li>Pricing, revenue management, marketplaces, travel, hospitality, advertising, or e-commerce.</li><li>Causal inference and off-policy evaluation.</li><li>Model drift, data-quality monitoring, and experiment-tracking systems.</li><li>Multi-tenant SaaS or event-driven architectures.</li><li>Debugging distributed systems and third-party integrations in production.</li><li>LLM applications and agentic workflows.</li><li>AWS services such as ECS, SQS, EventBridge, S3, and CloudWatch.</li><li>Hospitality experience is welcome, but not required. We will help you learn the domain.</li></ul>

<p>Plan, organize, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations.</p><p>The job of Pastry Chef is executed satisfactorily when:</p><ul><li>Assist the Executive Pastry Chef in the supervision of all employees in the Pastry/Bakery kitchen.</li><li>Assist the Executive Pastry Chef in establishing culinary standards specific for Pastry/Bakery which meets the need of the target market.</li><li>Develop and maintain up-dated operations manuals for all Food Production and Stewarding sections and in making recipes and maintain up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.</li><li>Inspect daily, all fresh food received to ensure a high quality is maintained.</li><li>Inspect several times daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health &amp; Safety regulations, to avoid spoilage and ensure regular turnover of food items and give completed check lists to the Executive Pastry Chef.</li><li>Check on a daily basis food preparation, individual costs, quality, quantity inventories and portion control.</li><li>Liaise with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Pastry/Bakery kitchen, such as machinery and small kitchen equipment.</li><li>Plan the duty rosters on weekly basis.</li><li>Ensure the proper purchasing request, store requisitioning and controlling of supplies.</li><li>Work with Executive Pastry Chef and Director of Human Resource to ensure the departmental performance of staff is productive and assist in planning for future staffing needs.</li><li>Ensure training needs analysis of Kitchen staff is carried out and training programs are designed and implemented to meet needs.</li><li>Provide input for probation and formal performance appraisal discussions in line with company guidelines.</li><li>Coach, counsel and discipline staff, provide constructive feedback to enhance performance.</li><li>Work with Executive Pastry Chef in the preparation and management of the department s budget.</li><li>Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines.</li><li>Maintain a hygienic kitchen and personal hygiene.</li><li>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.</li><li>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.</li><li>Initiate action to correct a hazardous situation and notify supervisors of potential dangers.</li><li>Log security incidents and accidents in accordance with hotel requirements.</li><li>Implement and practice HACCP.</li></ul><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p>NATIONALITY : Lebanese EDUCATION : Hospitality management or equivalent HACCP certification EXPERIENCE: To fill the position, the following is required:<br>Minimum 3 years kitchen experience<br>Minimum 1 years in a pastry kitchen role, preferably with a 5* Hotel chain<br>Experience in the retail sector is beneficial<br>International experience preferred<br>LANGUAGE : Local language excellent oral and written skills<br>English excellent oral and written skills<br>Additional language - beneficial<br>COMPETENCIES:<br>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.<br>Excellent written and verbal communication skills.<br>Ability to establish and retain effective working relationships with hotel staff and clients/vendors.<br>Ability to identify and delegate tasks effectively.<br>Excellent organizational and time management skills.<br>Applies a professional, confidential and ethical approach at all times.<br>Works in a safe, prudent and organized manner.<br>Knowledgeable of food safety regulations.<br>TECHNICAL COMPETENCIES:<br>Ability to operate computer and office equipment.<br>Prowess in Excel and Word.<br>INDIVIDUAL CHARACTERISTICS:<br>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:<br>Passionate for Food &amp; Beverage<br>People Oriented<br>Passionate for European luxury<br>Entrepreneurial<br>Straightforward<br>Business Acumen<br>Sense of responsibility<br>Leader<br>Team player<br>Analytical thinker<br>Flexible and reliable<br>Tolerant and open minded<br>Works well under pressure

<p>The Procurement Manager manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.</p><p><strong>Key Responsibilities</strong></p><h3>Purchasing and Order Management</h3><ul><li>Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.</li><li>Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.</li><li>Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.</li><li>Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.</li><li>Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.</li></ul><h3>Supplier and Principal Coordination</h3><ul><li>Serve as the daily operational contact with international principals and their export teams.</li><li>Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.</li><li>Escalate repeated service failures, and support management in the annual review with each principal.</li><li>Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.</li></ul><h3>Imports, Shipping and Clearance</h3><ul><li>Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.</li><li>Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.</li><li>Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.</li><li>Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.</li><li>Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.</li></ul><h3>Cost and Terms</h3><ul><li>Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.</li><li>Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.</li><li>Negotiate freight rates, clearance fees and terms with local service providers.</li><li>Track price changes from principals and currency impact, and alert management early when landed cost is moving.</li><li>Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.</li></ul><h3>Stock, Expiry and Planning</h3><ul><li>Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.</li><li>Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.</li><li>Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.</li><li>Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.</li><li>Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.</li></ul><h3>Documentation, Systems and Compliance</h3><ul><li>Maintain complete and auditable procurement and import files for every shipment.</li><li>Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.</li><li>Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.</li><li>Follow the company procurement policy and approval matrix, and support internal and external audit requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 to 8 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.</li><li>Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.</li><li>Hands on experience with import files, shipping documents, incoter</li></ul>

<p>For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.</p><p>The Opportunity</p><p>Seeking an experienced Quality &amp; Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.</p><p>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.</p><p>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&amp;D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.</p><p><b>Key Responsibilities:</b></p><p>1. Quality &amp; Food Safety Leadership</p><p>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.</p><p>Establish quality standards, procedures, specifications and control measures across manufacturing operations.</p><p>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.</p><p>Maintain a strong preventive food safety culture across the organization.</p><p>Provide senior management with regular reporting on quality performance, risks and improvement priorities.</p><p>2. HACCP &amp; Food Safety Systems</p><p>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.</p><p>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.</p><p>Monitor Critical Control Points and verify that controls are consistently effective.</p><p>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.</p><p>Maintain food safety documentation, records and traceability systems.</p><p>3. Incoming Materials &amp; Supplier Quality</p><p>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.</p><p>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.</p><p>Conduct supplier quality assessments and performance reviews.</p><p>Lead investigations into raw-material-related quality issues and implement corrective actions.</p><p>Support supplier qualification and approval processes.</p><p>4. Production Quality Control</p><p>Establish effective quality control procedures throughout the production process.</p><p>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.</p><p>Ensure quality checks are properly documented and deviations are immediately addressed.</p><p>Partner with Production to identify root causes of quality issues and prevent recurrence.</p><p>Drive reduction of product defects, waste, rework and customer complaints.</p><p>5. Finished Product &amp; Laboratory Management</p><p>Establish testing requirements for raw materials, in-process products and finished goods.</p><p>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.</p><p>Review laboratory results and ensure timely action on non-conformities.</p><p>Monitor product shelf-life and stability requirements.</p><p>Maintain accurate technical specifications and product quality records.</p><p>6. Regulatory &amp; Compliance</p><p>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.</p><p>Monitor changes in food regulations and assess their impact on KMR products and processes.</p><p>Maintain all required quality and regulatory documentation.</p><p>Act as the key quality contact during regulatory inspections and external audits.</p><p>Ensure corrective actions resulting from inspections or audits are implemented effectively.</p><p>7. Customer Quality &amp; Complaints Management</p><p>Own the investigation and resolution of customer quality complaints.</p><p>Establish a structured complaint analysis and corrective action process.</p><p>Identify recurring trends and implement preventive measures.</p><p>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.</p><p>Monitor customer quality indicators and identify opportunities for improvement.</p><p>8. Audits &amp; Continuous Improvement</p><p>Plan and lead internal quality and food safety audits.</p><p>Coordinate external, customer and certification audits.</p><p>Track non-conformities, corrective actions and preventive actions through to closure.</p><p>Establish quality KPIs and continuously monitor performance.</p><p>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.</p><p>9. Cross-Functional Leadership</p><p>Partner closely with Production, R&amp;D, Procurement, Supply Chain, Warehouse and Commercial teams.</p><p>Ensure quality considerations are integrated into new product development and product changes.</p><p>Participate in product trials and validation processes.</p>

<p>We re hiring a Content Creator | Social Media Manager to manage social media for multiple client brands and produce platform-native content that performs. This role blends strategy + execution: you will develop content ideas, write captions, plan and publish posts, engage communities, and report performance. You also need to be confident in filming UGC-style content (on phone, creator-style, fast turnaround) and translating trends into on-brand, client-appropriate output.</p><p>Key Responsibilities</p><ul><li>Content Planning &amp; Ideation: Generate content ideas for editorial calendars across multiple industries and tones of voice. Build content angles, hooks, scripts, and concepts aligned with brand identity and goals. Create moodboards and references to guide shoots and creative direction.</li><li>UGC-Style Filming &amp; Content Production: Film short-form UGC-style videos (Reels, TikTok, Shorts) including talking-to-camera, product storytelling, and trend-based formats. Produce quick, platform-native content with strong framing, lighting, pacing, and storytelling. Coordinate shot lists, basic props, and simple setups to achieve high output efficiently.</li><li>Copywriting &amp; Captions: Write strong captions that match each brand s tone, drive engagement, and support campaign objectives. Adapt copy per platform (Instagram vs TikTok vs LinkedIn style differences).</li><li>Publishing &amp; Channel Management: Manage and grow client social channels across Facebook, Instagram, Snapchat, TikTok, YouTube, and X. Schedule, publish, and QA posts (format, tagging, links, hashtags, brand consistency). Maintain consistency in messaging, visuals, and overall presence.</li><li>Community Management &amp; Moderation: Engage with audiences through comments, DMs, and mentions in a timely, professional manner. Moderate user-generated content and escalate issues when required.</li><li>Collaboration: Work closely with account teams and creatives to align content with strategy, campaigns, and deliverables. Coordinate internally to ensure smooth approvals, posting schedules, and production timelines.</li><li>Analytics &amp; Reporting: Track performance using agency-approved tools and platform analytics. Report key metrics, trends, learnings, and actionable recommendations. Identify what is working (and why) and translate it into next-cycle improvements.</li><li>Research &amp; Trend Intelligence: Stay on top of trends, formats, audio, platform updates, and competitor activity. Bring relevant insights that can be adapted to client brands without compromising brand integrity.</li></ul><p>Skills &amp; Qualifications</p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li></ul><p>Need to have</p><ul><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li></ul><p>Experience: 1 3 years in social media management and/or content creation for brands (agency experience is a plus).</p><p>Education: Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent writing skills in Arabic, English, (French is a plus), with strong grammar and punctuation.</li><li>Strong understanding of content strategy, brand voice, and platform best practices.</li><li>Ability to translate trends into brand-safe, goal-driven content.</li><li>Confident filming UGC-style content (phone-first content creation).</li><li>Detail-oriented with high quality control across copy and publishing.</li><li>Strong research and analysis skills (competitive scanning, insights, idea generation).</li><li>Organized, fast, and able to manage multiple accounts and deadlines.</li><li>Collaborative team player with strong communication and follow-through.</li><li>Familiarity with design tools (Canva, CapCut, Photoshop, Illustrator)</li><li>1 3 years in social media management and/or content creation for brands (agency experience is a plus).</li><li>Bachelor s degree in Communications, Marketing, Advertising, Journalism, Public Relations, Media Studies, Filming, Audio Visual</li></ul>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p> <h4>Key Responsibilities</h4> <ul> <li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <h4>Leadership Capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in human resources management, business administration, or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, PIPs, and restructuring.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with leadership.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluent in English (reading, speaking, and writing).</li> </ul></p><p></p>

<p><b>Job Description</b></p><p><b>Job Position: Commercial Manager</b></p><p><b>Main Functions:</b></p><ul><li>Develop and execute the company's commercial strategy in alignment with the overall business objectives.</li><li>Drive profitable revenue growth while protecting company margins.</li><li>Develop pricing strategies in coordination with Finance and Executive Management.</li><li>Lead local sales activities across all business segments, including food packaging, paper cups, paper bags, wrapping paper, and customized packaging solutions.</li><li>Manage key customer relationships and ensure long-term business partnerships.</li><li>Identify new market opportunities, export channels, distributors, and strategic accounts.</li><li>Identify new product opportunities based on market demand and customer requirements.</li></ul><p>Responsibilities:</p><p>Customer Relations Management</p><ul><li>Promote company image in all interactions with stakeholders including existing or potential customers and demonstrate professional handling and technical knowledge; uphold the standards of quality, and reliability of the company at all times.</li><li>Build and maintain long-term relationships with existing customers while developing new business opportunities.</li><li>Ensure high levels of customer satisfaction through timely communication and professional account management.</li><li>Conduct regular customer visits to understand customer needs and identify business opportunities.</li><li>Resolve customer complaints and commercial issues in coordination with relevant departments.</li></ul><p>Strategy &amp; Planning</p><ul><li>Develop new business opportunities in both local and regional markets.</li><li>Identify new industries and customer segments that can benefit from UNIBAG products.</li><li>Develop relationships with distributors, wholesalers, food chains, industrial manufacturers, retailers, and hospitality customers.</li><li>Develop pricing strategies that maximize profitability while maintaining market competitiveness.</li><li>Prepare sales forecasts and revenue projections.</li><li>Participate in tenders, major quotations, and strategic commercial negotiations.</li><li>Analyze market trends, customer demands, pricing movements, and competitor activities.</li><li>Recommend new products, product improvements, and market opportunities.</li><li>Monitor sales pipeline and conversion rates.</li><li>Develop customer segmentation and account management strategies.</li></ul><p>Sales Operations Management</p><ul><li>Manage the complete sales cycle from lead generation until payment collection.</li><li>Review and approve quotations, pricing, commercial offers, and contractual terms.</li><li>Monitor order fulfillment performance and customer service levels.</li><li>Monitor order execution with production to ensure on-time delivery.</li><li>Ensure proper utilization of ERP/CRM systems for customer management and sales reporting.</li><li>Set and review monthly sales targets by product line and ensuring alignment with company goals and yearly objectives.</li><li>Develop and validate policies and procedures in coordination with Management.</li></ul><p>Key Account Management</p><ul><li>Develop strategic relationships with major customers and corporate accounts.</li><li>Conduct regular business reviews with key customers.</li><li>Negotiate annual contracts and pricing agreements.</li><li>Monitor customer profitability and purchasing trends.</li><li>Identify cross-selling and upselling opportunities.</li><li>Ensure customer retention and business expansion opportunities.</li><li>Validate and oversee wholesale orders.</li></ul><p>Market Intelligence</p><ul><li>Benchmark company s commercial performance against competitors.</li><li>Conduct continuous market research and competitor analysis.</li><li>Monitor industry developments, packaging trends, and customer requirements.</li><li>Identify opportunities for innovation and product diversification.</li><li>Prepare SWOT analyses and recommend strategic actions.</li><li>Conduct brand perception and customer satisfaction surveys.</li></ul><p>Target Setting &amp; Achievement</p><ul><li>Participate in setting sales targets within the commercial strategy and risk policies set by the company.</li><li>Monitor sales KPIs and implement corrective actions where necessary.</li><li>Review sales performance regularly with the sales team.</li><li>Ensure achievement of budgeted revenue, margin, and profitability targets.</li></ul><p>Managing People</p><ul><li>Provide direct management of operating managers within his/her division.</li><li>Live and disseminate company s values and promote a culture of performance and integrity.</li><li>Develop team skills and learning capabilities through a formal development roadmap; seek to acquire new talent breed and identify high potentials within teams.</li><li>Set targeted and formal training plans for employees within his/her division; coach and develop subordinates; promote a culture of excellence and continuous development and seek to retain high performers.</li><li>Monitor- and take necessary measures to enhance- performance of subordinates within his/her division; make sure performance appraisals are administered on a timely basis.</li><li>Ensure seamless communication and coordination between departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS:</p><ul><li>Bachelor's degree</li></ul>

<p>Starting Date / Initial Contract Details September 2026, 24 months maximum Role Summary The Finance Project Manager (FPM) oversees the financial management of the country programme, ensuring accuracy, compliance, and strong stewardship of resources. The FPM supports decision-making by providing timely financial insights and ensures donor and organisational requirements are met. The role reports to the Programme Development Coordinator (PDC), who is part of the Country Senior Leadership Team, ensuring close alignment between financial management and programme strategy. Project Overview The Lebanon programme works across the country, including in the Bekaa Valley and Beirut Mount Lebanon. Medair supports both Syrian refugees and Lebanese communities with projects in Health, Mental Health, Shelter, Basic Assistance and GIS Mapping. Workplace &amp; Conditions Field based position in Beirut, Lebanon. Take a look at Medair s work in Lebanon . Responsibilities: • Manage finance and accounting functions for the country programme, ensuring appropriate transaction processing, financial liquidity, budget adherence, transparent processes, and compliance with Medair and donor guidelines. Understand programme needs and ensure timely support to facilitate achievement of programme objectives • Support budget holders in preparation and development of budgets, spend forecasting and ongoing grant monitoring. Provide training to staff on Finance systems and processes. • Ensure financial activities and processes are implemented in line with Medair, donor, country, and international regulations and procedures. Review, develop and implement systems to improve transparency. Ensure adequate anti-fraud procedures are in place to detect and prevent loss or fraud. Carry-out regular inspections and spot-checks to ensure appropriate use of resources. • Line-manage designated team members; ensure effective communication, performance management, capacity building, and a supportive, transparent and inclusive work environment. Support the team to work together effectively, modelling Medair s values. Provide matrix management to field finance staff. • Ensure compliance with host government tax requirements, submitting any related required reporting. Prepare for, manage and support internal and external field financial audits, providing all information. Before you apply Please ensure you are fully aware of the: • Medair organisational values . • Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair s accountability policies and best practices. • Medair Relief &amp; Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions). How to apply To apply, go to this vacancy on our Medair page . Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications, Experience &amp; Technical Competencies: • University degree in Finance, Accounting, Business Administration or a related field • Professional certification in accounting or finance (e.g. ACCA, CPA, CIMA or equivalent) • Proficient in English (spoken and written); Arabic desirable • Relevant professional experience in financial management, including budgeting, reporting and accounting Behavioural Skills • Strong servant leadership skills with a consultative management style • Creative, open-minded, flexible, self-learner, with good understanding of cross-cultural issues • Capacity to work under pressure and manage personal stress levels, self-motivated, proactive • Able to oversee multiple tasks, prioritizing, delegating, and seeking advice as required • Attention to detail and clear communication that establishes clarity to leadership and the wider team on budgets, procedures, and other matters. Team Spiritual Life Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.</p>

<p><b>Job Summary</b></p><p>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.</p><p>I. Duties and Responsibilities</p><p>Member Communication &amp; Support</p><ul><li>Serve as the first point of contact for members across all communication channels in person, by phone, and via digital platforms.</li><li>Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.</li><li>Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.</li><li>Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.</li></ul><p>Follow-Up &amp; Member Satisfaction</p><ul><li>Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.</li><li>Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.</li><li>Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.</li><li>Coordinate with the administrator and follow up with members who have due payments</li></ul><p>Feedback Monitoring &amp; Reporting</p><ul><li>Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.</li><li>Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.</li><li>Prepare periodic feedback summaries and contribute to team discussions on service improvement.</li><li>Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.</li></ul><p>Team Contribution &amp; Service Culture</p><ul><li>Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.</li><li>Share member compliments and positive feedback to reinforce service standards and build team morale.</li><li>Propose service training topics and process improvements based on real interaction patterns.</li><li>Collaborate closely with the Administrator, interchanging roles when operational needs require it.</li></ul><p>II. Required Competencies</p><ul><li>Empathy &amp; Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication &amp; Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity &amp; Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul><p>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p><p><strong>Desired Candidate Profile</strong></p><h2>II. Required Competencies</h2><ul><li>Empathy &amp; Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication &amp; Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity &amp; Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul>

Job Summary <br> <br>The Sales Manager is responsible for leading the company's sales operations across Zambia, driving revenue growth, expanding market presence, and strengthening relationships with wholesalers, retailers, supermarkets, pharmacies, beauty stores, and other distribution partners. The role involves managing the sales team, developing sales strategies, achieving sales targets, identifying new business opportunities, and ensuring excellent customer service while maintaining strong brand representation. <br> <br>Key Responsibilities <br> <br>Sales Strategy & Business Development <br> <br>Develop and implement effective sales strategies to achieve company revenue and profitability targets. <br>Identify new business opportunities, distributors, wholesalers, retailers, and key accounts. <br>Expand the company's market share in perfumes and cosmetics across Zambia. <br>Conduct market research to identify customer needs, competitor activities, and market trends. <br>Develop annual and monthly sales plans and forecasts. <br>Sales Management <br> <br>Lead, coach, motivate, and monitor the sales team to achieve sales objectives. <br>Set individual sales targets and KPIs for sales representatives. <br>Conduct regular field visits with the sales team to support customer acquisition and retention. <br>Monitor daily sales performance and prepare weekly and monthly sales reports. <br>Ensure timely collection of payments from customers in coordination with the finance department. <br>Customer Relationship Management <br> <br>Build and maintain strong relationships with key customers, distributors, and retail partners. <br>Negotiate commercial agreements, pricing, and promotional activities. <br>Resolve customer complaints professionally and ensure high customer satisfaction. <br>Maintain long-term partnerships with strategic clients. <br>Distribution & Trade Marketing <br> <br>Ensure proper product availability and distribution coverage across all assigned territories. <br>Coordinate promotional campaigns with the marketing department. <br>Monitor merchandising standards and product visibility at retail outlets. <br>Recommend promotional activities to increase sales and brand awareness. <br>Inventory & Operations <br> <br>Coordinate with the warehouse and supply chain teams to ensure product availability. <br>Monitor stock levels and recommend replenishment plans. <br>Assist in demand forecasting and inventory planning. <br>Reporting & Performance Analysis <br> <br>Analyze sales data and market performance. <br>Prepare sales forecasts, budgets, and business reports. <br>Monitor competitor pricing and promotional activities. <br>Present regular performance reports to senior management. <br>Qualifications <br> <br>Bachelor's Degree in Business Administration, Marketing, Sales, or a related field. <br>MBA is an advantage. <br>Experience <br> <br>Minimum 5-7 years of sales experience, preferably in perfumes, cosmetics, FMCG, or consumer goods. <br>At least 3 years in a supervisory or managerial sales role. <br>Experience working with distributors, wholesalers, pharmacies, and retail networks. <br>Experience in the African (Zambian) market is highly preferred. <br>Required Skills <br> <br>Strong leadership and team management skills. <br>Excellent negotiation and communication abilities. <br>Proven ability to achieve and exceed sales targets. <br>Strong analytical and problem-solving skills. <br>Customer relationship management skills. <br>Sales forecasting and reporting. <br>Market analysis and business development. <br>Time management and organizational skills. <br>Proficiency in Microsoft Office (Excel, PowerPoint, Word). <br>Experience using ERP/CRM systems is an advantage